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14.8k
.@VirginAmerica If only you guys were starting those flights at the end of the month! Guess I‰Ûªm still road tripping on Feb 27‰Û_
0neutral
412
@VirginAmerica thanks for that. Been needing a way to make those Austin trips from DCA, and now you've come through!
1positive
413
http://t.co/gA8pbamu0C"
0neutral
415
@VirginAmerica Really? Sprint? I thought you guys were 'kewl'! 0_0
0neutral
416
@VirginAmerica this is too cool! Never been on ur planes but now I will!!
1positive
417
@VirginAmerica you should have 39 dollar LAX-Las fares!!!
0neutral
418
@VirginAmerica great. Well deserved.
1positive
419
@VirginAmerica FYI the info@virginamerica.com email address you say to contact in password reset emails doesn't exist. Emails bounce.
2negative
420
@VirginAmerica Status match - 2 weeks have gone by and no news.Flt next week - hope flt will count towards requirement. Cust Svc no help!!!
2negative
421
@VirginAmerica your website sucks donkey dicks. Just thought you should know. All best.
2negative
422
@VirginAmerica You should still develop an app - then you will be my favorite airline.
0neutral
423
@VirginAmerica all crap channels which is why I pay to watch UK tv
2negative
424
@VirginAmerica got it. All set - Thanks!
1positive
425
@VirginAmerica no A's channel this year?
0neutral
426
@VirginAmerica Only thing I see on passbook is Virgin Mobile Mexico. How do I integrate?
0neutral
427
@VirginAmerica Giants and Virgin America. A match made in heaven.
1positive
428
@VirginAmerica thank goodness!! Also, see you friday, nwk>sf.. BOOM!
1positive
429
@VirginAmerica how come you don't have an iPhone app? Still using and making me waste paper.
2negative
430
@VirginAmerica Your back of seat entertainment system does not accept credit cards that have an apostrophe in the surname. #apostrophefail
2negative
431
@VirginAmerica When will VX use all 6 LGA slots instead of 4 today? Adding AUS makes this less likely :(
2negative
432
@VirginAmerica is helping me step up my @Tinder game! #TinderTips #tinderchamp http://t.co/jBmVVha63A
0neutral
433
@VirginAmerica I luv ur people and product! 1 thing is y do u charge for herbal tea but not black tea? I'm not a caffeine drinker
1positive
434
@VirginAmerica thank you! See y'all soon! I'm excited to see the expansion of destinations. Spread those wings!
1positive
435
@VirginAmerica announces new nonstop connecting @AUStinAirport & @DallasLoveField, $39 intro: http://t.co/qXnOaQtYN8 http://t.co/JK7qmdfqgf
0neutral
436
@VirginAmerica adds Austin-Dallas Love Field route. http://t.co/XWJoL55FLH http://t.co/Y8AOrMfkaC
0neutral
437
@VirginAmerica sad to learn you no longer fly SFO > PHL. Hope it returns!
2negative
438
@VirginAmerica - can you tweet me the Cancelled Flight/chng fee for a flight? or can I rebook under one of your affiliates? If so, who are afiliates?
0neutral
439
@VirginAmerica has the most INCREDIBLE customer service I've ever experienced! So refreshing!
1positive
440
@VirginAmerica Now, when will we see VirginAmerica come to Philadelphia (PHL).
0neutral
441
@VirginAmerica , am I dreaming? Did you really just open up a route between Dallas and Austin?! And does this mean Houston might be next?
1positive
442
@VirginAmerica OMG FINALLY
1positive
443
@VirginAmerica to start 5xweekly #A319 flights from to #Dallas @DallasLoveField #Austin on 28APR #avgeek
0neutral
444
@VirginAmerica Nice to see you expanding in Texas but don't forget about us here in #SanDiego. I would love to see more flights out of here!
0neutral
445
@VirginAmerica kinda sucked my earphone jack didn't work on my flight. They may want to look into that for future passengers
2negative
446
@VirginAmerica Very poor experience. First computer problem now seat malfunction. Stuck. Missing meeting in San Diego.
2negative
447
http://t.co/6RLz0EBk2X via @usatoday"
0neutral
449
@VirginAmerica #thankyou the DAL-AUS route makes my day!!!!
1positive
450
@virginamerica awesome deals DAL-AUS for only $39 each way! https://t.co/xCVQXYkg49
1positive
451
@VirginAmerica I miss the #nerdbird in San Jose
0neutral
452
@VirginAmerica love it, taking @SouthwestAir on in their backyard! Consumers win when biz competes.
1positive
453
@VirginAmerica ‰ÛÜ is flying from Love to Austin now. That is most excellent news.
1positive
454
@VirginAmerica can we make every VX plane with #nerdbird? Why should Austin be the only one getting nerd love?
0neutral
455
@VirginAmerica please add more frequency to PDX Portland
0neutral
456
@VirginAmerica Congrats VX on the new route! ?Ïö?ü?_Ù_ä
1positive
457
@VirginAmerica I tried that. You offered to charge me an additional $1k for a new ticket or be stranded until Thurs. 1st time, last time.
2negative
458
@VirginAmerica @AmericanAir can u help with flights to get a 2y old battling cancer who needs treatment in _Ùà¼_Ùàü @FreyaBevan_Fund _ÙÕÑ _Ù_Û _ÙÕÑ
0neutral
459
@VirginAmerica Never had a bad experience before, but this one took the cake. Now extortion for carry on items as well?
2negative
460
@VirginAmerica Had to spend 5 hours worrying that items in carryon would be broken/stolen since I couldn't carry them on plane or lock bag.
2negative
461
@VirginAmerica All of group E was told there was no more room in the bins. when I got on the plane, was room for at least 4 bags in my row!
2negative
462
@VirginAmerica Thanks for making my flight from LAX to JFK a nightmare by forcing me to check my carry on bag at the gate. (1)
2negative
463
@VirginAmerica I have lots of flights to book and your site it not working!!!! I've been on the phone waiting for over 10 minutes..........
2negative
464
@VirginAmerica I am all about the in flight artisanal cheese and wine pairing.
1positive
465
@VirginAmerica does Virgin America fly direct from Seattle to NYC or Boston?
0neutral
466
@VirginAmerica That's classy.
1positive
467
@VirginAmerica I'm sure a lot of your 747 and 777 JFK-LHR flights go a lot faster than 513mph with a strong tailwind.
1positive
468
@VirginAmerica now it's just t-minus 32 minutes until my Elevate a Silver upgrade window opens . #FreeNeverSucks _Ù÷Ä_ÙÔ?
1positive
469
@VirginAmerica save some for 871 tomorrow AM!
0neutral
470
@VirginAmerica Why is it taking 12 years to fly home to Dallas? Get your shit together.
2negative
471
@VirginAmerica @JezzieGoldz club Virgin is bumping in New York http://t.co/HaQc7GDg7c
0neutral
472
@VirginAmerica @JezzieGoldz would have been a rough trip but LUCKILY we were on a #virginamerica flight. #weather
1positive
473
@VirginAmerica is that #thestarter??_Ù÷?
0neutral
474
@VirginAmerica ...Please come to Minneapolis St. Paul!
0neutral
475
@VirginAmerica YES FYI MY BFF
0neutral
476
@VirginAmerica another perfect flight. How come on your planes, the sun visors can stay down? Other carriers make you raise them?
1positive
477
Nice RT @VirginAmerica: The man of steel might be faster, but we have WiFi ‰ÛÒ just saying. #ScienceBehindTheExperience http://t.co/FGRbpAZSiX
1positive
478
@VirginAmerica I love the dancing little richard. cool beans.
1positive
479
@VirginAmerica I don‰Ûªt use Passbook =/ I still love you though <3 :) I‰Ûªll just use my email in the future.
1positive
480
@VirginAmerica thanks for the free birthday points! y'all are ALL RIGHT with me!
1positive
481
@VirginAmerica do you have an application for iOS? Was looking and only saw Virgin Mexico :( </3
0neutral
482
@VirginAmerica Man of steel flies to more cities though...and with more frequency too.
2negative
483
@VirginAmerica thanks so much for sharing. Just added it to my site http://t.co/TsviBTvT8h
1positive
484
@VirginAmerica Good point!
0neutral
485
.@VirginAmerica I heard he has a virgin mobile hotspot ;)
0neutral
486
@VirginAmerica you got cheese pLate Flights too.
0neutral
487
@VirginAmerica On all your flights?
0neutral
488
@VirginAmerica Dad on Segway is the best part of this whole infographic!
1positive
489
@VirginAmerica Are there any plans for a short haul airline in Europe? Would defiantly fly with you guys :)
1positive
490
@VirginAmerica wifi AND better seating.
1positive
491
@VirginAmerica how come ABC is the only one of the network channels you don't have?
0neutral
492
@VirginAmerica started my flight with a scolding for using an overhead bin that was then offered to the person seated next to me.
2negative
493
.@VirginAmerica not only was it great, but you return my calls the day after. Couldn't ask for more. #myVXexperience
1positive
494
@VirginAmerica While other airlines weren't Cancelled Flighting flights into BOS, and helping their customers get home, Virgin was saying Good luck!
2negative
495
@VirginAmerica Dear Virgin customer, while you're stranded in SF for 3 days & $1000cost- we'll do the very least we can to accommodate you!
0neutral
496
@VirginAmerica should use this in their next airline commercial lol :: http://t.co/pXEXIlSjBs
0neutral
497
@VirginAmerica Grouping Virgin in with the others now. BOS weather has exposed their actual Cus Serv model. Never Flight Booking Problems with Virgin again!
2negative
498
@VirginAmerica As one of the travelers affected by the Boston storm, I'm shocked at Virgin's complete apathy toward their customers.
2negative
499
@VirginAmerica Umm so no reason as to why this is? Is there someone different I should contact (or contact me) to get a definitive answer?
2negative
500
@virginamerica Trying to make the change in advance (not just 24 hours prior)‰Û_tried it online earlier and it wanted $300 in change fees.
2negative
501
@VirginAmerica so loyal that I'm driving to #NYC from #PA, to fly Virgin, since you cut #Philly flights ;)
1positive
502
@virginamerica Any way to change from Main Cabin to Main Cabin Select (on same flight) without paying a change fee penalty?
0neutral
503
@VirginAmerica you guys are perfect as always! <3 #WeRVirgin
1positive
504
@VirginAmerica thanks! Y'all have some of the best customer service left in the industry.
1positive
505
@VirginAmerica Can you give me Silver Status for 12 months?
0neutral
506
@VirginAmerica really wish you'd fly out of #Fargo @fargoairport those fares are amazings
1positive
507
@VirginAmerica mood lighting on point_٪ΠReclining my seat, kickin up my feet_ÙÕ_
2negative
508
@VirginAmerica my flight (6000) scheduled for 1pm departure still says on time but no plane at gate. Any update on how long of a delay?
2negative
509
@VirginAmerica my group got their Cancelled Flightlation fees waived but I can't because my ticket is booked for 2/18? Your reps were no help either _Ù÷Á
2negative
510
@VirginAmerica Are there any sign up bonuses to enroll in Elevate?
0neutral
511
@VirginAmerica just got on the 1pm in Newark home to LA. Your folks at EWR are incredible #letsgohome
1positive
512
@VirginAmerica morning. If I have a question regarding elevate points & flights can I DM you?
0neutral
513