Repository: yt-dlp
Issue: Error when downloading Peloton Video ... Sorry if I'm doing this wong...
Labels: account-needed,site-bug,can-share-account

### DO NOT REMOVE OR SKIP THE ISSUE TEMPLATE

- [X] I understand that I will be **blocked** if I *intentionally* remove or skip any mandatory\* field

### Checklist

- [X] I'm reporting a bug unrelated to a specific site
- [X] I've verified that I'm running yt-dlp version **2023.03.04** ([update instructions](https://github.com/yt-dlp/yt-dlp#update)) or later (specify commit)
- [X] I've checked that all provided URLs are playable in a browser with the same IP and same login details
- [X] I've checked that all URLs and arguments with special characters are [properly quoted or escaped](https://github.com/yt-dlp/yt-dlp/wiki/FAQ#video-url-contains-an-ampersand--and-im-getting-some-strange-output-1-2839-or-v-is-not-recognized-as-an-internal-or-external-command)
- [X] I've searched [known issues](https://github.com/yt-dlp/yt-dlp/issues/3766) and the [bugtracker](https://github.com/yt-dlp/yt-dlp/issues?q=) for similar issues **including closed ones**. DO NOT post duplicates
- [X] I've read the [guidelines for opening an issue](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#opening-an-issue)

### Provide a description that is worded well enough to be understood

I'm confused, but I guess you get many support requests and the above is necessary...

I've added the extension from moz extensions and installed the helper from repo. I did make install for helper...

I'm not running flatpack ff.

I'm trying to grab a vid from peloton.

I get error... `Error: Got exception communicating with helper: Error:...` <- cant see any more error. Not sure how to proceed.

Sorry for showing my noobs...


Many thanks,




### Provide verbose output that clearly demonstrates the problem

- [X] Run **your** yt-dlp command with **-vU** flag added (`yt-dlp -vU <your command line>`)
- [X] If using API, add `'verbose': True` to `YoutubeDL` params instead
- [X] Copy the WHOLE output (starting with `[debug] Command-line config`) and insert it below

### Complete Verbose Output

```shell
$ ./yt-dlp -vU https://members.onepeloton.co.uk/classes/player/965bbc86c2d24636a7cc08d36a3de556
[debug] Command-line config: ['-vU', 'https://members.onepeloton.co.uk/classes/player/965bbc86c2d24636a7cc08d36a3de556']
[debug] Encodings: locale UTF-8, fs utf-8, pref UTF-8, out utf-8, error utf-8, screen utf-8
[debug] yt-dlp version stable@2023.03.04 [392389b7d] (zip)
[debug] Python 3.10.6 (CPython x86_64 64bit) - Linux-5.15.0-69-generic-x86_64-with-glibc2.35 (OpenSSL 3.0.2 15 Mar 2022, glibc 2.35)
[debug] exe versions: ffmpeg 4.4.2 (setts), ffprobe 4.4.2
[debug] Optional libraries: brotli-1.0.9, certifi-2020.06.20, no_Cryptodome-None, secretstorage-3.3.1, sqlite3-2.6.0
[debug] Proxy map: {}
[debug] Loaded 1786 extractors
[debug] Fetching release info: https://api.github.com/repos/yt-dlp/yt-dlp/releases/latest
Available version: stable@2023.03.04, Current version: stable@2023.03.04
Current Build Hash: 91cad9f121c1f6f0a81b747415c46ecba0ff331ed38cc6433040b4ac7b6e15ca
yt-dlp is up to date (stable@2023.03.04)
[generic] Extracting URL: https://members.onepeloton.co.uk/classes/player/965bbc86c2d24636a7cc08d36a3de556
[generic] 965bbc86c2d24636a7cc08d36a3de556: Downloading webpage
WARNING: [generic] Falling back on generic information extractor
[generic] 965bbc86c2d24636a7cc08d36a3de556: Extracting information
[debug] Looking for embeds
ERROR: Unsupported URL: https://members.onepeloton.co.uk/classes/player/965bbc86c2d24636a7cc08d36a3de556
Traceback (most recent call last):
  File "/home/dan/Downloads/./yt-dlp/yt_dlp/YoutubeDL.py", line 1518, in wrapper
    return func(self, *args, **kwargs)
  File "/home/dan/Downloads/./yt-dlp/yt_dlp/YoutubeDL.py", line 1594, in __extract_info
    ie_result = ie.extract(url)
  File "/home/dan/Downloads/./yt-dlp/yt_dlp/extractor/common.py", line 694, in extract
    ie_result = self._real_extract(url)
  File "/home/dan/Downloads/./yt-dlp/yt_dlp/extractor/generic.py", line 2510, in _real_extract
    raise UnsupportedError(url)
yt_dlp.utils.UnsupportedError: Unsupported URL: https://members.onepeloton.co.uk/classes/player/965bbc86c2d24636a7cc08d36a3de556
```