Talk:Foundever

message: :Image:Sitel logo.gif is being used on this article. I notice the image page specifies that the image is being used under fair use but there is no explanation or rationale as to why its use in this Wikipedia article constitutes fair use. In addition to the boilerplate fair use template, you must also write out on the image description page a specific explanation or rationale for why using this image in each article is consistent with fair use.
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thread_title: Fair use rationale for Image:Sitel logo.gif

message: See subject.
TraceyR (talk) 13:33, 31 May 2017 (UTC)
thread_title:  Reads like a company brochure 

message: I am the Web & SEO Manager at Sitel Group. I would like to share a proposed rewrite of the current article, so that independent, impartial editors have an opportunity to review the draft and provide any feedback. The current article is just a couple paragraphs with no independent citations. In comparison, the proposed would add a more comprehensive warts-and-all history with proper independent references.
Pinging  who has shown an interest in this page in the past and appears to still be active. DanSlavov (talk) 17:11, 21 November 2019 (UTC)
replies: text: Thanks for bringing this up on the talk page. I have reviewed the draft and think it looks good, with solid citations and neutral language. One minor point - 'Sitel is organized into independent self-contained divisions that focus on specific industries or services, such as insurance or technical support' should have a reference more recent than the 1990s.Dialectric (talk) 18:50, 21 November 2019 (UTC)
replies: text: Thanks . I removed the sentence you mentioned with the out-dated citation, especially because it is not really quite accurate anymore anyway. It’s been a couple weeks and no one else has chimed in on the proposed draft. Would you like to do the honors of pushing the draft live? Should I be putting it in myself? DanSlavov (talk) 18:05, 5 December 2019 (UTC)
replies: text: I've gone ahead and moved the draft to become the live article, with a couple of copyedits, and adding back the categories that were in previously in the article. -- John Broughton   (♫♫) 20:07, 18 December 2019 (UTC)
thread_title:  Proposing a new draft 

message: and  thanks for reviewing the draft I proposed with a disclosed COI a couple years ago. I wanted to add a $2.2 billion acquisition announced this August to the end of the history section as follows:
:: In August 2021, Sitel acquired a public customer service company called Sykes Enterprises for $2.2 billion.
I’d also like to use the same citation to update our headcount in the infobox from 90,000 to 155,000 post-acquisition. Per WP:COI I was hoping one of you might make these changes if you think that’s ok and improves the page. DanSlavov (talk) 19:06, 11 November 2021 (UTC)
replies: text: Per your request at my talk page I took a peek. The nature of those changes looks fine but if you would like advice on how to get those responses you need it's to have empathy for those who would do it by exactly specifying your proposed edit. Otherwise you are inadvertently asking them to jump in deeper like a regular editor at the article in order to figure out what to do. On your first edit could you clarify exactly where you want it inserted. Since there is no specific "History" section and there are two guesses on where you had in mind.   Also you mentioned changing the 90,000 number to 155,000 but  there is no 90,000 number.  Did you mean to reduce the 160,000+ # (in since early October) to 155,000? I'll watch this page for a month but please ping me to be sure. Sincerely, North8000 (talk) 18:38, 6 December 2021 (UTC)

text: Cool.  I just did it.North8000 (talk) 20:36, 8 December 2021 (UTC)
thread_title:  Proposed updates 

message: My name is Daniel and I work in marketing for Sitel. Recently, an IP address created a section called "News" with a sub-section called "Involvement in 2022 data breach at Okta". There was a security breach that attracted media attention, however TechCrunch explains Sitel's and Okta's conflicting perspectives, whereas Wikipedia's content relies exclusively on a citation to Okta's website. Additionally, creating a section and sub-section dedicated to the security breach, rather than a sentence in the History section, seems excessive. 
I'd like to ask editors to consider removing the section cited to Okta's website and replace it with a 1-2 sentence summary of the TechCrunch piece at the end of the History section. In the alternate, I can take a stab at it and share a draft if preferred. DanSlavov (talk) 15:09, 29 March 2022 (UTC)
replies: text: Well, the sourcing problems certainly couldn't get much worse......the whole thing is taken from and sourced to the website of one of the involved companies.  I'm going to replace the section with a stub derived from the techcrunch article. Then somebody or we could build from there. North8000 (talk) 12:55, 4 April 2022 (UTC)
replies: text: I did that. It can be built from there. North8000 (talk) 13:26, 4 April 2022 (UTC)
replies: text: Thanks . Also, is it appropriate that the security breach have a dedicated section and sub-section? I see that WP:CRIT discourages dedicated sections for controversies and the manual of style discourages short sections. I didn’t know if you left it in a dedicated section/sub-section because you supported that formatting. DanSlavov (talk) 15:52, 5 April 2022 (UTC)
replies: text: I just left that aspect "as is". I didn't and don't have an opinion either way because I don't have enough knowledge to have such an opinion. Sincerely, North8000 (talk) 19:14, 5 April 2022 (UTC)
replies: text:    I've edited the section, adding a May 2022 cite. I'm not fully convinced that the matter even deserves two sentences - I doubt it has any material impact on Sitel's finances or even their reputation in the business world. At minimum, it would be nice to expand the article so that this security incident is a smaller percentage of the total content, but I realize that news about private corporations tends to be sparse. -- John Broughton   (♫♫) 18:44, 13 April 2022 (UTC)
replies: text: Thanks for the ping. I don't have the perspective that would come from jumping in deeper on this, but it looks good to me. Sincerely, North8000 (talk) 19:51, 13 April 2022 (UTC)

text:   I appreciate your help with this. I was thinking the "Ownership changes" section could be renamed to "Recent history" with the data breach being a paragraph under that, rather than the security breach having its own section. However, I wasn't entirely clear if you both supported or opposed my requested change to avoid having a dedicated section on the security breach? I wasn't complaining about the content itself anymore (North8000 already rewrote it) DanSlavov (talk) 17:21, 20 April 2022 (UTC)
thread_title:  Recent edits