Talk:Teleperformance

message: Please mention the homeoffice-surveilance including face-recognition, source https://www.theguardian.com/business/2021/mar/26/teleperformance-call-centre-staff-monitored-via-webcam-home-working-infractions  — Preceding unsigned comment added by 80.108.129.198 (talk) 10:31, 2 April 2021 (UTC)
replies: text: I had added a section about this but seems like it was removed without discussion in violation of Wikipedia rules... Gnkgr (talk) 12:46, 27 July 2023 (UTC)
thread_title:  homeoffice-surveilance 

message: Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistent positive customer interactions.  — Preceding unsigned comment added by 2405:205:B00C:5D37:0:0:F07:58AD (talk) 10:45, 4 December 2022 (UTC)
thread_title:  Q. What is the work in Teleporformance Performance ? 

message: I noticed that there are many self-published sources especially from pay-to-participate award competitions. Much of this page must have been written by the company's own HQ. Major cleanup needed. Hope consensus can be gathered around this. 79.130.200.226 (talk) 16:42, 1 March 2023 (UTC)
replies: text: This certainly needs to be addressed. Some of the self-published sources keep getting removed and added back by certain parties. Wikipedia shouldn't be used for promotion. Gnkgr (talk) 12:45, 27 July 2023 (UTC)
thread_title:  Self published PR 

message: Given that much of this article is based on self-published data, I believe it needs to be completely rewritten. 
We should use this talk page to reach consensus about what should be re-added especially given that some accounts and IPs seem particularly persistent with trying to protect Teleperformance's image... They should respect Wikipedia:Consensus and also abstain from editing this article based on affiliations with the company. 
I'll try to justify my edits here. Please follow by doing the same to try and reach consensus about sources and sections of the article. 
First of all the introduction only used to use self-published materials and was very buzzword heavy. I tried to focus it on what services the company provides and where it's based based on reliable third party sources instead of press releases. 
The paragraph on Formation and early years had to be removed as it didn't contain any reliable English language sources. 
Unsourced parts of the Expansion paragraph were removed. Some further sources must be replaced with Enlish language articles or be removed at a later date if they can't be supported by verifiable sources. 
The Cloudshoring paragraph  is completely self-authored promotional material so it had to be removed completely. 
The Specialized Services was basically self promotion so it also had to be removed. 
Under the Technology most sources were self-published so these parts should not be in Wikipedia in the first place. It's up to question if the entire paragraph should be removed unless contested because the remaining material doesn't seem noteworthy. 
In the Certifications section most of the sources seem self-published, although more research is needed. I removed parts that were completely based on self-published materials. 
The Social responsibility also seems promotional. Had to remove some self-published sources, perhaps the rest of the section should go too unless contested as wikipedia isn't a space for promotion. Gnkgr (talk) 13:10, 27 July 2023 (UTC)
thread_title:  Article rewrite 

message: Hi there,
I'd like to ask that the last sentence of the third paragraph in the "Controversies" section be updated as follows, to include all union agreements and the resolution of the investigation:
In April and May 2023, the company signed agreements allowing workers in Colombia, Romania and Poland to unionize. The company also stated, in its 2023 first-half results, that the Colombian government had closed its investigation with no findings against it.
I'd like to let  know about this request, as he was interested in the previous one. Thank you! ~~~~ ANishina (talk) 11:55, 30 August 2023 (UTC)
replies: text: I have reviewed these proposed changes and suggest that you go ahead and make the proposed changes to the page.  Lightoil (talk) 13:14, 30 August 2023 (UTC)
thread_title:  Colombia investigation update  

message: Hello, I was asked to bring these points to the Talk page due to a concern that they reflect my COI:
The first was to fix the grammar in the lead, and I see that  has already reinstated that- thank you.
The second was to clarify that according to the cited Financial Times source the company didn't actively force workers to sleep on the floor, though that was still the outcome of the situation.
The third was to change another instance of "child sexual abuse" to "highly sensitive content" as previously discussed here on the Talk page with .
, you expressed some concern with these changes. I am happy to discuss here, as you suggested. Thanks for your time, ANishina (talk) 09:54, 3 October 2023 (UTC)
replies: text: Yeah, the grammar in the lede makes sense, and the "sleep on the floor" makes sense. I obviously missed that "child sexual abuse" was being discussed six weeks ago above- I'm against making that change, WP:SPADE is part of why. It is cited as such, and there's no reason to be euphemistic or minimize it. tedder (talk) 17:50, 3 October 2023 (UTC)
replies: text: , thanks for your input. I will go ahead and make the "sleep on the floor" edit. ANishina (talk) 09:40, 9 October 2023 (UTC)
thread_title:  Minor changes to article