Talk:Customer relationship management

message: "Add additional example in 4.2 Examples in Section 4 Effect on customer satisfaction" 
Nokia is another brand that has improved its efficiency after implementing a CRM strategy. Working with Salesforce, Nokia has been able to customize and adapt its product range to satisfy geo-specific regions. Such effective strategic decisions have reshaped this antiqued brand into a name that is even considered to be a "golden opportunity" for investors. 
Binns, R., Binns, R., & Writer, S. (2021, April 20). How Big Brands Do CRM: Case Studies. Expert Market. https://www.expertmarket.co.uk/crm-systems/customer-relationship-management-case-studies#link-nokia. 
Farooque, F. (2020, November). Nokia Stock Remains a Deep-Value Investor's Delight. Nasdaq. https://www.nasdaq.com/articles/nokia-stock-remains-a-deep-value-investors-delight-2020-11-06.  Znnnn999 (talk) 09:02, 6 June 2021 (UTC)
replies: text: Not done: please provide reliable sources that support the change you want to be made. The first one is merely saying that Nokia uses CRM, but doesn't mention any effect of CRM on their business. The second reference is not mentioning any use of CRM at all. Linking usage of CRM with business success, without any such report by a reliable source is original research. – NJD-DE (talk) 09:12, 6 June 2021 (UTC)
thread_title:  Semi-protected edit request on 6 June 2021 

message: "Additional example under Section 4.2"
Nokia is another brand that has improved its efficiency after implementing a CRM strategy. Working with Salesforce, Nokia has been able to customize and adapt its product range to satisfy geo-specific regions. Such effective strategic decisions have reshaped this antiqued brand into a name that is even considered as a "golden opportunity" for investors. 
Binns, R., Binns, R., & Writer, S. (2021, April 20). How Big Brands Do CRM: Case Studies. Expert Market. https://www.expertmarket.co.uk/crm-systems/customer-relationship-management-case-studies#link-nokia. 
Farooque, F. (2020, November). Nokia Stock Remains a Deep-Value Investor's Delight. Nasdaq. https://www.nasdaq.com/articles/nokia-stock-remains-a-deep-value-investors-delight-2020-11-06.  Znnnn999 (talk) 18:07, 6 June 2021 (UTC)
replies: text: Not done: Still the same issues like last edit request. Please also address the paid-editing concerns on your talk page first. Thanks. – NJD-DE (talk) 18:15, 6 June 2021 (UTC)
thread_title:  Semi-protected edit request on 6 June 2021 (2) 

message: Personal CRMs are a thing but I don't see them mentioned on this page.  Either they belong here or there should be a link to whatever their actual wikipedia link is.  Thanks! 172.58.38.226 (talk) 22:21, 11 March 2023 (UTC)
thread_title:  personal CRMs 

message: "CRM" needs examples "in flesh". The current article focuses on claiming "[CRM] automates this, as well as automates that".
Yet I am to find an answer whether a CRM can be used to query a) current inventory, b) current inventory MINUS items promised, reserved for current queue of clients who are about to pay. 81.89.66.133 (talk) 18:16, 23 August 2023 (UTC)
thread_title:  Needs examples... 

message: — Assignment last updated by Tomeijam (talk) 20:52, 15 November 2023 (UTC)
thread_title: Wiki Education assignment: Honors SPC 1017 Fall 2023