Talk:Vonage

message: Vonage is not alone. Many companies now provide commercial VoIP service. But this isn't the place to list them. In particular, links to competitors' adsites (for example, offering "comparisons" to Vonage) aren't appropriate in Wikipedia. See What_should_not_be_linked_to for details. --Tom Allen 03:13, 31 December 2005 (UTC)
thread_title:  External links 

message: While I had to visit Wikipedia to actually find the number to call to cancel one of my Vonage lines, I was able to get someone on the phone immediately, have the line removed in about 6-8 minutes, and did not get charged a fee (though I have been a customer for over 4 years). If Vonage has changed their customer service policies, it may be worth noting in the article that this is the case, since it should be recognized along with all the negative elements on the page.
Jim keller (talk) 19:16, 16 February 2009 (UTC)
thread_title:  Excellent service experience (re: cancellation) 

message: poor grammar and free ad by line seems to emanate from this article
:Like what? Please provide examples. --Pianohacker (Talk) 23:44, 17 March 2006 (UTC)
thread_title:  [[NPOV]] ad vs info 

message: NPOV Tag appears to have overstayed it's welcome. Originated in Revision as of 22:39, 2 March 2006
and is showing up on sites using wikipedia content like (suggested link in copyedit project):
http://www.spelledwrong.com/vonage%20jingle.htm [Spelledwrong.com!!! How embarrasing.] Since the article is
at least five times longer than that date. I'm taking it boldly out! <B>Fra</B>nkB 23:57, 7 April 2006 (UTC)
thread_title:  Removing NPOV Template 

message: Quote:SIP support: Vonage uses a Session Initiation Protocol gateway for its software, but it does not extend this feature to Internet dialing (a service available for free in Google Talk and Skype, for example).
Since when did Skype have any support for SIP? 84.9.25.59 10:55, 9 May 2006 (UTC)
thread_title:  Skype & SIP? 

message: Hi, I was looking for more information on the V-Phone and I was wondering exactly how it works? Thanks! 216.220.15.211 05:13, 26 August 2006 (UTC)
thread_title:  V-Phone 

message: Readers please direct their attention to the colorful van appearing in the Vonage television commercials. The diffraction horn loadspeakers on the roof of the van are mounted incorrectly, with their long axis horizontally. The long axis should be oriented vertically for maximum dispersion in the horizontal plane, as sound waves will diffract more through the narrower apperature. I would have thought that a telecommunications company would take such matters of accoustic engineering more seriously. The Fronde 21:48, 24 December 2006 (UTC)
replies: text: Yeah, like everybody is an expertise in acoustics, right? Nobody cares except you. --128.97.181.114 05:38, 23 April 2007 (UTC)
replies: text: Please be Civil when communicating with other editors. --SXT4\color{Red} \oplus 16:52, 8 August 2007 (UTC)
thread_title:  Incorrect physics portrayed in Vonage commercial. 

message: Does logic exist?  I'm glad that the bose_headphone article no longer seems to include prices.  Good.  The iphone page has a pricelist!!!!  Someone wants to delete sunrocket & IPhone_%28Linksys%29!!!!
Oy, what??
I am looking f/ a voip comparison - chart: sunrocket; vonage;...  That's what I want.
Self-contradictory-website.  Well, at least you're consistently ---- inconsistent.  Ughhhh.
I'm pleased to have found public-safety_answering_point; however, needs much.
Thank You.
[[ hopiakuta  | [[ %c2%a1 %c2%bf  %7e%7e%7e%7e  -]] 11:46, 10 January 2007 (UTC)
thread_title:  [[Logic]]?  [[Fact]] or [[fict]]? 

message: Today Vonage was hit with a permanent injunction that prevents them from signing up new subscribers.  Here's the story: http://www.lightreading.com/document.asp?doc_id=121318   Jehochman (Talk/Contrib) 19:17, 6 April 2007 (UTC)
replies: text: * Thanks - that was a notably punitive judicial flourish, reversed three weeks later.  Added. --Lexein (talk) 22:11, 17 May 2010 (UTC)
thread_title:  Vonage Barred from Signing Up New Customers 

message: Today, along with the announcement that Michael Snyder had resigned as CEO, Vonage laid off a number of it's employees - I being one of them. It would be nice to see some mention of that in the article, though I think it would be inappropriate for me to add that myself. It was/is a very painful day for those of us who just landed in the unemployment line - real people's live were affected by this. 65.78.120.56 01:57, 13 April 2007 (UTC)
replies: text: * It's newsworthy.  Please provide citation: did you get an email or other company announcement? --Lexein 02:35, 13 April 2007 (UTC)

text: *fixed -Lexein 05:43, 23 April 2007 (UTC)
thread_title:  Vonage Layoffs 

message: Hey, I wasn't sure if this belongs in the article or not, but, apparently, a few weeks ago, SunRocket began a suit on Vonage... (Refs:      SQL(Query Me!) 05:19, 13 September 2007 (UTC)
thread_title:  New lawsuit.... 

message: ::  In the event that a customer dials 911 prior to the 911 verification becoming complete, the call will usually be routed to a national 911 call center where a customer must supply basic information (name, location, nature of the emergency, etc.), after which the call will be transferred to a local public service answering point, like a local Police Department.
This needs much more data, including  who  is this "national 911 call center", "national nine-one-one call center", "national nine one one call center"!!!!  Where??  What??
Please??
* < http://en.wikipedia.org/w/index.php?title=talk:vonage&diff=99745780&oldid=96328618 >.
This does not answer much {of the question}:  public-safety_answering_point.
{ verizon voicewing;  VeriZon;  Verizon_VoiceWing;  VeriZon_VoiceWing.}
 hopiakuta  Please do  sign  your  signature  on your  message.  %7e%7e   Thank You. - 23:30, 26 October 2007 (UTC)
replies: text: A source reference should be included in the article.  I just looked at Vonage.com, and followed some links in their help section to find their information.  No further details are provided, beyond it being a vonage owned call center.  If you have further questions, contact the vonage.  I don't think Wikipedia should be an FAQ of all things vonage. --- Barek (talk • contribs) - 17:58, 13 December 2007 (UTC)
thread_title:  "...national 911 call center,..." 

message: Shouldn't this article mention their recent major media invasion of their commercials? Smuckers It has to be good 23:27, 24 July 2008 (UTC)
thread_title:  Their commercials... 

message: Hi all. My name’s Michael Zema with the Vonage team, and I wanted to introduce myself to start helping with edits to the page. I’ll be going through all the open lines of discussion with any official info we have available, as well as suggesting other content or links that might be helpful. Don’t worry – no corporate advertising here, just eager to get the Vonage entry, as well as some other related ones, fully up to date. Mzema24 (talk) 20:25, 22 February 2010 (UTC)
replies: text: Please note that Wikipedia is not a place to discuss your business or services with the public. Discussion pages are only meant to discuss article content. Please refer to WP:CONFLICT and WP:TALKPAGE for more information. -- ErnestVoice   (User)  (Talk) 14:43, 13 March 2010 (UTC)
replies: text: *Hear, hear. --Lexein (talk) 22:30, 13 March 2010 (UTC)
thread_title:  Hello from Vonage team 

message: * Thanks for coming out into the open, although it was not necessary. If your edits conform to Wikipedia policy to the spirit and letter, refrain from edit wars, discuss here and seek consensus, and accurately annotate your changes before saving, your edits will be quite welcome.
* There were some big edits undertaken (too many at once, really).  After this bunch, I promise not to do it again. 
* The article wants quality, starting with sensible organization, like CORPORATE HISTORY and SERVICE major sections. So I did that. I reluctantly, with nose pinched, moved the MIN-X "history" up the article. If you really want to help, 
:*FIX the MIN-X HISTORY with concise, encyclopedic writing, and high quality, verifiable secondary and tertiary sources.  This section is almost entirely responsible for this article's categorization as "promotional".  It is also based almost entirely on this single source: http://telephonyonline.com/switching/print/telecom_fantastic_vonage/ .  Single sourcing is a bad idea, especially if it contains no usable citable sources.
:*Please find verifiable secondary sources for the Vonage PR citations. An article which discusses the essence of the announcement, and contextualizes it or analyzes it, is better than a straight PR link.
:*The title of the article is "Vonage".  We get it.  Try to use other vocabulary words for "Vonage".
*The article was disorganized due to flurries of news items not integrated, and the article was way behind on business news.
:*So I've updated the IPO section in a neutral-point-of-view way. 
*Isolated personnel changes read like lists of trivia.  There were business reasons for the CEO changes - I've attempted to contextualize some of them. 
* I've restored deleted citations(please don't just delete citations - repair them, improve them, comment them out them or move them to TALK for discussion/fixup). Citations are the hardest part of Wikipedia editing.
--Lexein (talk) 22:30, 13 March 2010 (UTC)
replies: text: * Ok - 4 months later -  time to contribute! I just corrected my "comment them out" comment above. --Lexein (talk) 06:13, 9 July 2010 (UTC)
thread_title: Vonage folk

message: For future use, the following are sources for the Min-X history section to verify & correct the existing text:
* Would you buy a net phone from this man? ...  Stephanie Mehta September 20, 2004 Fortune Magazine (now CNN Money/Fortune). 
* Vault Guide to the Top Telecom Employers By Hunter Slaton, Vault Editors.  Vault Inc.  2006.
* Jeffrey Citron pulls a Michael Dell Stephanie Mehta April 12 2007 Fortune Magazine (now CNN Money/Fortune)
--Lexein (talk) 22:08, 20 May 2010 (UTC)
replies: text: * Who's Jeff Pulver?  Mark Evans (blog). April 20, 2005. 
--Lexein (talk) 01:27, 18 June 2010 (UTC)
thread_title:  History resources 

message: Hello Lexein, I must admit I'm not as familiar with Wikipedia edits as others but saw that you reverted product changes that I had entered for the Vonage page. All of the content entered is publicly available information on Vonage offerings, which the page currently has none of. Can you please explain why you removed the updates?
--—Preceding unsigned comment added by 72.4.99.30 (talk • contribs) 16:26, 4 October 2010
:First, thanks for adding material, and thanks for checking in to discuss. Please note I wanted you to add sources, and add the content right back into the article.  The sources can include Vonage's website, such as press releases, but we really prefer newspaper, magazine, book, or notable technical articles about the product.  Heck, even Cranky Geeks, or Leo LaPorte discussing it would be fine, since those folks are all notable journalists.  The additions I reverted out cited no sources.  See WP:Citing sources Even a URL to a relevant 3rd party, reliable source would help.  We can coach you through making it nicely formatted as an inline citation.
:If you're unsure about the content you want to add, put it here on the Talk:Vonage page instead of the main page, and we'll discuss it, and mold it into shape.  --Lexein (talk) 21:36, 4 October 2010 (UTC)
replies: text: I have no problem with this section. I wish there could be references other than PR's though. -- ErnestVoice   (User)  (Talk) 11:40, 8 October 2010 (UTC)
replies: text:  Quoted a bit further, for tone. --Lexein (talk) 23:10, 12 October 2010 (UTC)

text: No problem. (Remember to sign your comments with --~~~~).  Any comments on the candidate version above? If you have suggestions or sources (books, magazines) about the poorly sourced and still sorta hype-y Min-X section, those would be greatly appreciated. --Lexein (talk) 23:10, 12 October 2010 (UTC)

text: --Lexein (talk) 02:47, 15 October 2010 (UTC)
thread_title:  Vonage Wikipedia Page Edits Reverted 

message: #If you work for or with Vonage, thank you for honoring WP:Conflict of interest by posting this in article Talk first.  It's well worth it in the long run.  Note that not all material suggested here will make it in right away, and may require work similar to the following.
# In order to avoid WP:PROMO and WP:CATALOG concerns, I've edited this pretty heavily to remove marketing-speak (for neutral tone), to remove redundancy and pricing information, to convert to prose (from a list), and to sort by date.  Notice the elements which have been quoted- this is so that Wikipedia isn't making the claims, the sources are. See candidate paragraph below.
# Please note that exhaustive lists of products are never permitted, and even short lists aren't allowed if there has been no coverage by reliable sources.  These four additions, as a prose paragraph, may be allowed to survive for two reasons: they are evidence of a company changing its product strategy, and extending itself into markets previously unaddressed, and they are covered in publications (though they are blogs, newspaper blogs are among the very very few blogs ever permitted.)  
# To do: Consider adding a small amount of prose describing the monetary significance, market share changes, costs to investors, stock price changes, etc. to Vonage of these products. How are they relevant to the company? Also, please continue to seek non-blog WP:Reliable sources such as newspaper, magazine, scholarly articles, independent industry reports, and book sources wherever possible: these are better than press releases and newspaper blogs. --Lexein (talk) 22:20, 7 October 2010 (UTC)
thread_title: Edited per [[WP:PROMO]]

message: I'm leaving the above here in Talk for further comment for a few days, then I'll move it to the article.
--Lexein (talk) 22:20, 7 October 2010 (UTC)
replies: text: I have no problem with this section. I wish there could be references other than PR's though. -- ErnestVoice   (User)  (Talk) 11:40, 8 October 2010 (UTC)
replies: text:  Quoted a bit further, for tone. --Lexein (talk) 23:10, 12 October 2010 (UTC)

text: No problem. (Remember to sign your comments with --~~~~).  Any comments on the candidate version above? If you have suggestions or sources (books, magazines) about the poorly sourced and still sorta hype-y Min-X section, those would be greatly appreciated. --Lexein (talk) 23:10, 12 October 2010 (UTC)

text: --Lexein (talk) 02:47, 15 October 2010 (UTC)
thread_title: References

message: Hi, I'm just a concerned user and I'm not very familiar with how I'm supposed to do this. Someone on Reddit just posted this http://www.reddit.com/r/wikipedia/comments/115vum/did_vonage_try_to_sterilize_its_wikipedia_article/
Again, I'm sorry if this is wrong or not in the right format and I hope it's just a big mistake, but I just wanted to inform you guys about this possible problem.
— Preceding unsigned comment added by 71.232.115.32 (talk • contribs) 01:29, 9 October 2012
:Thanks, Reddit. I did not see the encroachment. The suspect edits are being vetted and reverted now by several of us.  The history section has had long standing problems, and, here in Talk, I directly invited Vonage to discuss sourcing for it, because it's rather unsourced. Big chunks were sourced from a telecom industry PR newsletter, but that was recently deleted for the most part.  :A while back, some Vonage employees discussed product additions here, and it worked out great, after some trimming and discussion. But then they disappeared. Now this, since January. Oh well. --Lexein (talk) 03:07, 9 October 2012 (UTC)
thread_title:  Someone making Pro-Vonage edits? 

message: The following editors, while adding some cited content, have 
*removed pertinent cited content, 
*deleted or misused sources, 
*added promo language, and without independent reliable sources,
*didn't provide sources for Min-X and Vonage historical claims
*didn't discuss changes, as explicitly invited to do by me, above, or per WP:COI
*didn't disclose conflict of interest on their user pages, per WP:COI.
#User:VonageAdmin  Only edits Vonage. 6 January 2012 diff  (now blocked for name problem).
#User:CherelleFP Only edits Vonage. 12 January 2012 diff
#User:Worob Only edited Vonage. 6 January 2012 diff Thankfully deleted the horrible unsourced history section, but deleted cited content, and added promo in lede. Oh well, can't have everything.
#User:Jolorino Only edits Vonage. [8 February 2012 diff]. Added product (ok), linkspam.
Fixed some, more to do, later. --Lexein (talk) 06:06, 9 October 2012 (UTC)
replies: text: I would think it would be easier to just revert all the way back to before their edits and then add in any information they had added that was properly cited. Then you don't have to deal with all the other POV language and improper information removal stuff. SilverserenC 00:08, 10 October 2012 (UTC)
replies: text:  You're not wrong. --Lexein (talk) 02:34, 10 October 2012 (UTC)
thread_title: 2012 POV, content deletion, COI

message: A Vonage editor added the June 15 2010 "Biggest Percentage Gainers" item. I initially misread 0.45% as the gain, from the June 15 2010 source's live ticker which read 0.45% yesterday, and something else today. My bad. The historical data indeed shows a 17.06% rise that day, and Vonage at the top of the gainers board. Not bad. Of +0.36, to $2.46. My question is this. Was there a press release? A party? Anything in any other news celebrating, or noting a celebration? Is that the best single-day rise throughout the entire history of Vonage's recovery? Given that the stock is still in the $2-$3 range, does that point count as a "rescue" point, or "start of something big" point?  Help me out, here. --Lexein (talk) 04:04, 10 October 2012 (UTC)
thread_title:  Stock 

message: My name is Santina and I work for Vonage and I will be making edits to the Vonage article to improve it. I welcome feedback from other Wikipedia editors as I move forward. I understand I am in a conflict of interest situation and want to make neutral and helpful edits to make Vonage a better article. SStankevich (talk) 17:45, 6 May 2016 (UTC)
thread_title:  Editing Vonage page 

message: Hello, I see where User:Feedback reverted edits that have been done by several  different people over  a period of time with no discussion on the talk page. It’s my understanding the talk page is where the merits of reverts and other similar edits can be discussed before they are made. I would also like to understand the importance of keeping a piece of information from 2006, such as “dismissal of all stockholder claims against Vonage and its individual directors and officers who were named as defendants,” as opposed to a shorter summary of the action. It’s my understanding that “the company” by definition  includes its directors and officers in legal actions of this kind. Thanks in advance for a reply! SStankevich (talk) 17:13, 10 May 2016 (UTC)
replies: text: I [partially] reverted only one edit and believe me, we discussed it in-depth. The line you're complaining about is a direct quote utilized by different sources and you'll even find it on Vonage's 10K. A legal action against a company does not by definition include suing the company's directors as co-defendants which is why the sources felt the need to make the specification. As for the information being from 2006, notable information doesn't have an expiration date on Wikipedia. Regardless, 2006 was the date of the court filing; the settlement was finalized and approved in 2011. Feedback</font color> 05:27, 11 May 2016 (UTC)
replies: text:  Thank you for your response. I see I was wrong about the number of people making  the edits, and I now also understand why you reverted them. I am very new to editing Wikipedia. I am editing this article as an employee of Vonage, so I understand I am in a COI. I would appreciate your guidance as I seek to address the issues raised in the banner at the top of the page. My objective is to improve the article and get the banner removed. Any suggestions for moving forward expeditiously are quite welcome!  SStankevich (talk) 21:16, 11 May 2016 (UTC)
thread_title:  Questions about recent reversions by Feedback 

message: Based on the feedback from other editors, I wanted to note that I've been making some revisions to the introduction and history section of the article. I would appreciate anyone that is able to review. Thank you.  — Preceding unsigned comment added by SStankevich (talk • contribs) 18:00, 24 May 2016 (UTC)
replies: text: I've reverted for now. Please do not use mirrors as sources. I'm not clear on why you're removing formatting, templates and sourced material. Kuru (talk) 22:01, 24 May 2016 (UTC)
thread_title:  History section revisions 

message: I've worked to respond to critiques of my previous edits and have posted proposed revisions. I have not received any feedback so have re-posted these sections with new citations and some revisions of the text. Again, any feedback is greatly appreciated. SStankevich (talk)  —Preceding undated comment added 18:26, 2 June 2016 (UTC)
thread_title:  Improving Introduction and History sections 

message: I made some edits today to the History section and will be working on improving its chronology to make it easier for the reader. As always, I appreciate feedback and will continue to be mindful of my COI status. SStankevich (talk)  —Preceding undated comment added 18:43, 7 June 2016 (UTC)
thread_title:  Improvements to History section 

message: Hello user:Frietjes, user:N2e and user:Chrisw80 and User:Feedback. Please take a look at my recent edits. I am attempting to improve the organization and content of the article so that eventually the “cleanup” tag can be removed. I would really appreciate your guidance at this point. Thanks!SStankevich (talk) 19:07, 15 June 2016 (UTC)
thread_title:  Requesting more input from editors 

message: I work for Vonage. The article had some issues and redundancies, which I have tried to address in a recent edit. I have been trying to discuss them on the article’s talk page, but further perspectives would be helpful. The cleanup banner has been on the page for some time and I am working to improve the article and remove the banner. I would appreciate if an editor or two would review my work.SStankevich (talk) 17:14, 1 July 2016 (UTC)
thread_title:  Requesting feedback on recent edits 

message: Vonage offers cloud communications and calling plans for residential customers and  businesses, including small and medium-sized businesses, mid-market companies, and enterprises.
===Business Services===
Vonage offers two unified communications platforms for businesses that  integrate communications services, such as video conferencing, voicemail transcription, and desktop sharing, using voice as a platform. Cloud communications services allow business customers to connect with various  business applications and customer relationship management (CRM) tools through a middleware technology.For business customers that rely on high quantities of voice, video and data communications in their day-to-day operations, Vonage provides Quality of Service over its own private  Multiprotocol Label Switching (MPLS) network and via a Software Defined Area Network (SD-WAN) product.
===Residential Services===
Residential services provide home phone plans using VoIP (voice over internet protocol) over a broadband internet connection, such as cable internet service or DSL. Features for Vonage home phone residential service includes voicemail transcription; 411 calling; caller ID; call waiting; do not disturb;  and a network availability feature which forwards all calls to a mobile phone if Internet connectivity is lost."Vonage Standard Calling Features for VoIP Phone Service Plans". Vonage.com Many of Vonage’s residential products offer international calling plans.
I would greatly appreciate any help with this section and with improving the article so that the 2008 banner can be removed.SStankevich (talk) 21:55, 18 August 2016 (UTC)
thread_title: Services

message: Residential services provide home phone plans using VoIP (voice over internet protocol) over a broadband internet connection, such as cable internet service or DSL. Features for Vonage home phone residential service includes voicemail transcription; 411 calling; caller ID; call waiting; do not disturb;  and a network availability feature which forwards all calls to a mobile phone if Internet connectivity is lost."Vonage Standard Calling Features for VoIP Phone Service Plans". Vonage.com Many of Vonage’s residential products offer international calling plans.
I would greatly appreciate any help with this section and with improving the article so that the 2008 banner can be removed.SStankevich (talk) 21:55, 18 August 2016 (UTC)
thread_title: Residential Services

message: vonage played some key roles in shaping law and regulation - some sources to use
* 
* 
-- Jytdog (talk) 04:25, 1 June 2018 (UTC)
thread_title:  regulatory 

message: Hello. I am working to make factual edits to the info box only, specifically the key Key People and Financials. I work for Vonage and I understand I am in a conflict of interest situation. I only want to make neutral and helpful edits to make Vonage a better article. If any editors would prefer to make these updates, I welcome the help. Thank you.SStankevich (talk) 21:44, 29 April 2019 (UTC)
thread_title:  Info Box Cleanup 

message: Vonage bought SimpleSignal. Rogermx (talk) 12:00, 7 August 2019 (UTC)
replies: text: I've split the difference and merged referenced content (and one important point still needing a citation); feel free to cut down further. Klbrain (talk) 10:17, 16 May 2020 (UTC)
thread_title:  Proposed merge with [[SimpleSignal]] 

message: Hello. I work for Vonage and am working to update the Vonage article in a factual and neutral way. I have read the Wikipedia COI guidelines. Currently, I am asking for help from the editor community to update the Vonage logo on the page. Please see source below for information on the rebranding of the company, which also includes the new logo. Appreciate any help or input from more experienced editors. 
https://www.crn.com/news/networking/-iconic-vonage-relaunches-as-b2b-communications-specialist
Thank you! SStankevich (talk) 14:13, 5 November 2019 (UTC)
thread_title:  Edit Request 

message: *The file can certainly be added to the article by a neutral editor, but first the file must be uploaded to Wikipedia along with the appurtenant use license before that can happen. You may use the File Upload Wizard to accomplish this.
*Please open a new request below this post, once the file and use license is uploaded.
Regards,  Spintendo  02:11, 6 November 2019 (UTC)
thread_title: Reply 5-NOV-2019

message: Per the edit request above, I work for Vonage and am asking for help from the editor community to update the Vonage logo on the page. Please see source for information on the rebranding of the company, which also includes the new logo - https://www.crn.com/news/networking/-iconic-vonage-relaunches-as-b2b-communications-specialist
I have uploaded the Vonage logo with appropriate use license requirements here - :File:Vonage_logo_2019.png
Appreciate any help or input from more experienced editors. Many thanks! SStankevich (talk)  —Preceding undated comment added 17:23, 6 November 2019 (UTC)
thread_title:  Updated edit request 

message: Hello, Per instructions from  - I have uploaded a new logo for the Vonage article using the Commons Upload Wizard. Please see file here - https://commons.wikimedia.org/wiki/File:Vonage_Logo.png 
Please see also source for information on the rebranding of the company, which also includes the new logo - https://www.crn.com/news/networking/-iconic-vonage-relaunches-as-b2b-communications-specialist
I appreciate any help or input from more experienced editors in updating this article with the new logo. Thank you! SStankevich (talk) 22:29, 9 December 2019 (UTC)
thread_title:  NEW Edit Request 

message: Hello. I am working to make factual edits to the info box only, specifically the key Key People as Vonage has a new CEO since this section was last updated. I work for Vonage and I understand I am in a conflict of interest situation. I only want to make neutral and helpful edits to make Vonage a better article. If any editors would prefer to make these updates, I welcome the help. Thank you. SStankevich (talk) 17:46, 13 July 2020 (UTC)
thread_title:  New Info Box Update 

message: Hello. I work for Vonage and am working to update the Vonage article in a factual and neutral way. I have read the Wikipedia COI guidelines. Currently, I am asking for help from the editor community to update the Introduction section on the page. Please see proposed changes and sources below. I appreciate any help or input from more experienced editors. Thank you.
Through a series of recent acquisitions, Vonage, previously a consumer-focused service provider, has expanded its presence in the business-to-business marketplace.[3][4][5] The Vonage Communications Services Platform includes unified communications, contact center applications and communications APIs.
 
As of 2019, Vonage reported approximately 1.1 million subscriber lines, consolidated revenues of 1.19 billion, 360 API partners and 940,000 registered developers. 
https://www.forbes.com/sites/adamsarhan/2020/05/19/3-ways-vonage-can-help-you-future-proof-your-business-communications/#4757fe2751c3
https://risnews.com/dominos-pizza-leverages-unified-communications-and-voice-capabilities
https://www.fool.com/earnings/call-transcripts/2020/02/18/vonage-holdings-vg-q4-2019-earnings-call-transcrip.aspx
SStankevich (talk) 03:13, 30 July 2020 (UTC)
replies: text: This wording sounds a bit promotional but I'm not sure how to limit it. The Forbes sources is a WP:SPS. – Thjarkur (talk) 22:53, 2 August 2020 (UTC)

text: The current version looks good. My only criticism is that the word 'recent' is unclear: the sources seem to date from 2015, so you should say when those acquisitions were made. --jftsang 18:52, 10 August 2020 (UTC)
thread_title:  Edit Request 

message: Hello. I am working to make factual edits to the info box only. I work for Vonage and I understand I am in a conflict of interest situation. I only want to make neutral and helpful edits to make Vonage a better article. If any editors would prefer to make these updates, I welcome the help. Thank you. SStankevich (talk) 21:04, 25 February 2021 (UTC)
thread_title:  New Info Box Update 

message: Hello all, and specifically User:Jftsang, this is Santina from Vonage. The article is in need of maintenance, mainly updates and revising the structure to better reflect Wikipedia:good article criteria. Since I am an employee of Vonage, I know it’s a best practice to propose edits and revisions here and ask for help from the volunteer community.
I would first request assistance in moving the section entitled Restructuring so that it is under IPO, where I think it fits better, since the restructuring was done to prepare for the IPO. I don’t think it needs its own subhead. And I think the final sentence (In the second quarter of 2010, with a change in management and improved sales, the company's stock price increased) could be deleted. It is old news and not particularly relevant or significant in any way.
I would suggest revising the Acquisitions section to make it a part of the History section, since the acquisitions strategy was an important phase in the company’s growth.
Thanks in advance for any feedback or assistance with these requests! SStankevich (talk) 19:42, 30 April 2021 (UTC)
replies: text: I'm afraid few of us old-time editors are paying attention. I certainly was not. Anyway I followed the first of your suggestions, since excess headers are one of my specialties and I can make a snap decision. I'll look more carefully into others on another day. Jim.henderson (talk) 17:13, 14 May 2021 (UTC)
replies: text:  Thank you User:Jim.henderson! Greatly appreciate your time and any help you can offer. SStankevich (talk) 19:15, 14 May 2021 (UTC)
thread_title:  COI Editor Seeks Assistannce 

message: Hello. As a COI editor, I wanted to be transparent that I am planning to make factual only updates to the article's info box in an effort to keep the page current. Please let me know if any objections or concerns. Many thanks. SStankevich (talk) 15:49, 12 May 2021 (UTC)
thread_title:  New Info Box Update 

message: Hello volunteers and especially User: Jim.henderson. Appreciate the generous help from volunteers to improve this page and would ask for additional help to update the Acquisition section to include context as the acquisitions listed were a result of the company's decision to change its business focus from a residential home phone provider to a business cloud communications company.
I'd suggest something along these lines: 
'''
Beginning in 2013, Vonage acquired several companies as it refocused its business from a home phone provider to a global business cloud communications provider, including:'''
https://gigaom.com/2015/08/13/how-vonage-is-dialing-up-big-money-by-pivoting-to-the-enterprise/
https://www.networkworld.com/article/3100409/vonages-cloudy-strategy-is-now-clear.html
https://www.nojitter.com/vendor-strategy/vonage-solidifies-platform-story
Really appreciate any help you can provide. I am also happy to post these changes for your review. Thank you! SStankevich (talk) 16:33, 28 May 2021 (UTC)
replies: text: User: Jim.henderson Thanks again for your help! Would you mind taking a look at the suggested edits above?SStankevich (talk) 16:08, 11 June 2021 (UTC)
thread_title:  Additional edits requested 

message: COI editor here. I'd like to make a factual update in the Info Box. Vonage is not a telecommunications company. Cloud Communications company is more accurate and how Vonage describes its business.  I have made similar factual edits to the Info Box in the past. I welcome any feedback! SStankevich (talk) 13:26, 3 August 2021 (UTC)
thread_title:  Info Box Update 

message: In May I made the request to volunteers to assist in adding more context and sources to the Acquisition section in order to improve the article and better represent good article standards. As I have not received any feedback, I am going to go ahead and make these edits. Please let me know if any concerns. Thanks! SStankevich (talk) 16:07, 20 August 2021 (UTC)
thread_title:  Improvements to article - Acquisition section 

message: Hi! The Business Services section could use some updating to make it factually correct. As a COI editor, I am requesting either assistance or approval to make these changes directly. Please see below for suggested edit and supporting citation. Thanks in advance!
The Vonage Communications Platform provides unified communications, contact center and Communications APIs. The platform is programmable, allowing the integration of voice, video, chat, messaging and verification into existing applications and workflows. Vonage’s cloud communications services allow business customers to connect with various business applications and customer relationship management (CRM) tools through middleware technology.[60][61] For business customers that rely on high quantities of voice, video and data communications in their day-to-day operations, Vonage provides quality of service over its own private Multiprotocol Label Switching (MPLS) network and via a Software Defined Area Network (SD-WAN) product, Vonage SmartWAN.
https://www.nojitter.com/cloud-communications/surf%E2%80%99s-vonage-ceo-wants-ride-platform-wave
SStankevich (talk) 17:27, 1 October 2021 (UTC)
thread_title:  Business Services section: Edit Request 

message: As a COI editor, I would like to update the financials in the Info Box. Please let me know if any editor objections. Many thanks! SStankevich (talk) 17:02, 20 May 2022 (UTC)
thread_title:  New Info Box Update