Talk:Damage waiver

message: This article contradicts itself. "It is basically a form of car insurance. .... Against popular notion, it is not insurance" 69.245.39.139 23:49, 15 May 2007 (UTC)
thread_title: Insurance or not

message: The table compares the big four: MasterCard, Visa, Discover, American Express, and each of them excludes coverage in Ireland, Israel, Jamaica.  In contrast to this, as of Oct 1, 2012 CitiBank does provide worldwide coverage without geography exclusions to Citi® / AAdvantage®, Citi ThankYou®, Citi® Dividend or Citi CashReturns® members (written policy available for cardmembers at https://www.benefitbuilder.citi.com/).  Should Citi become a fifth column in the table? Ymf (talk) 14:30, 25 February 2013 (UTC)
thread_title:  Credit Card Comparisons 

message: The article had a warning box, saying that the use of "you" to address the reader was not appropriate encyclopedia style. I agree "you" is not Wikipedia style, and usually means "the renter" or "the customer" in this article. I re-worded sentences to remove "you" and also removed the warning box.
An anonymous contributor inserted language Feb 1, 2011 which made some much needed improvements. At the same time it also (a) said that Damage Waiver does not cover liability. In fact some car rental companies do sell waivers of liability for damage to others in their damage waivers. And (b) it said that car rental companies charge for driving on dirt roads: the worst I've seen cited is that some credit card coverages omit dirt roads.
Numbersinstitute (talk) 22:21, 2 February 2011 (UTC)
thread_title:  Wording Issues: "You", Liability, Dirt Roads 

message: There has been a back-and-forth over gaps in coverage. Some contributors note that even Damage waivers from the car rental companies can leave gaps (deductibles, or low limits). Other contributors change this to say that refusing coverage from the car rental companies can leave gaps. Both are true, and I wish people would leave both truths present. My experience is that damage waivers in the US are pretty complete, but damage waivers elsewhere have pretty big gaps. Maybe US authors are removing the writing about car rental companies' gaps in coverage, because they don't realize those gaps can be hundreds of dollars abroad (For example $1,000 deductible in http://www.intltravelnews.com/2007/08/rented-car-online-for-heathrow/ ) If there is any firm source for comparing countries, citing it would be a solution, but in the meantime, it is simply true that coverage from anyone may have gaps. Numbersinstitute (talk) 21:42, 4 June 2011 (UTC)
replies: text: Apologies, this appears to be a self-published advice page.  While it's great that the author worked as a rental clerk for several years, that does not make her an expert in legal code which would meet the exemptions in our policy on reliable sources.  Her page also notes that "no guarantee is given that the information provided in this website is correct, complete, and/or up-to-date."  If no reliable source can be located, then that is a good reason to remove the statement. I concur that there is no significant commercial interest here; it appears to be a good faith advice column that may be more suitable for an "external link", but not a reference.   Kuru (talk) 01:28, 29 November 2011 (UTC)
replies: text: Lyons provided company sources, which I added. Of course these are also not "guaranteed" (what is?) but I hope will be more acceptable. Article had a "Further reading" section rather than "External links" so I added Lyons there. Not sure the difference, so I didn't want to change the section title. Numbersinstitute (talk) 21:00, 29 November 2011 (UTC)
thread_title:  Gaps in coverage 

message: On 17 August 2011, an anonymous contributor changed the description of Amex to say it covers all drivers listed on the rental contract. I'm changing it back to say it only covers cardholders, since that is what the Amex site says, at the sources cited in the table. The Amex site's wording is strange, covering the cardmember "renting and taking control" of the auto. They clarify it later by making a special rule for disabilities, "Coverage continues in effect while the Cardmember remains in control and possession of the Rental Auto. A Cardmember, who is physically challenged and unable to operate the Rental Auto, may be the Primary Renter if he/she is the Cardmember entering into the rental transaction." http://corp.americanexpress.com/GCS/Intl/IDCEN/CorporateCards/Docs/CDWPRUSVIMMGRNEN.pdf They would not need this special rule for disabilities if they always covered extra drivers who are not Cardmembers. Another Amex site reiterates they cover "Cardmembers and their passengers only." https://www295.americanexpress.com/premium/car-rental-insurance-mvt/home.do Literally, this means coverage is when the Cardmember is the driver, and it seems wise to take legal documents literally. If Wikipedians can find a source which indicates that Amex does cover all drivers on the rental contract, even when they are not Cardmembers, the line can be fixed again. Numbersinstitute (talk) 17:58, 29 November 2011 (UTC)
thread_title:  Which drivers are covered