Talk:City Link (company)

message: "Criticisms
CityLink have been proven to lie to their consignees, and refuse to deliver packages."
Potenionally libelous so have removed this for now, if a person has a cite for this please put it back with the reference. Carpo1982 12:40, 11 April 2007 (UTC)
replies: text: Again, not wanting to quote WP:RS, quoting the sites as below is not really considered to be a reliable source. I'm going to leave these on there, but would prefer to change these to better sources if available Carpo1982 22:01, 16 June 2007 (UTC)
thread_title: Removed Secton

message: A quick look at this article only, but at first glance it seems consist of original research, and it has no citations that establish the notability of the subject, this article needs a rewrite, IMO Buffalo Bill  talk to me 19:53, 19 May 2008 (UTC)
thread_title: Doubtful notability and original research

message: City Link is one of the major names in courier delivery in the UK: I would imagine it's known to anyone who buys though mail order or ecommerce on any kind of regular basis.  It's also been in the news a lot lately as the cause of Rentokil Initial Plc's poor 2008 Q1 performance.
See e.g. http://www.forbes.com/markets/feeds/afx/2008/05/02/afx4962043.html
And yes, it richly deserves its vulgar nickname.
82.68.20.86 (talk) 15:52, 29 May 2008 (UTC)
replies: text:  I know CityLink very well, as I work in the courier trade.  However, without some verifiable citations to establish the subject's notability, this article reads like an entry in a blog, rather than an encyclopedia.  See Wikipedia Verifiability PolicyBuffalo Bill  talk to me 13:40, 3 June 2008 (UTC)
thread_title:  Notable?  Notorious, more like 

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thread_title: File:City link van.PNG Nominated for Deletion

message: Removed "services" section since it was just advertising.Surlywombat (talk) 17:18, 24 April 2012 (UTC)
thread_title:  Removed Section 

message: The history section of this article describes how City Link was set up to carry parcels between stations, and then expanded to carry parcels between customers and their nearest railway stations. It then covers subsequent changes of ownership and eventual closure without mentioning any changes to the way it did business.
If this is to be believed, then City Link must have still been using rail for the long haul right up to its closure. I suspect this isn't correct and that at some point it switched to using road. Can anybody confirm this, and add some history as to how and when it happened?. - chris_j_wood (talk) 15:21, 1 January 2015 (UTC)
thread_title:  Did City Link continue to use rail until its closure? 

message: It would be useful to find research which indicates why Citylink collapsed. The parcel business has consistently grown in UK as the Internet has gained ubiquity. 
I had an account with Citylink from 1991 to 1999. I found them reliable and the drivers helpful. I closed my account with them worth thousands of pounds a year in disgust how they handled (or failed to) handle the only one ever claim for a package I sent out, which they admitted had been destroyed in a warehouse fire. The item was a last-of-type TraxData 422 CDRW drive, which sold for £109. They would not pay out unless I could prove the cost price for the item, which was originally purchased as part of a bankrupt stock lot. My loss was £109 plus my administration costs since I had to refund customer. They refused to even refund the delivery charge. I spent 10 hours dealing with this (letters, phone calls) until I gave up on them completely. They caused enough trouble over this for me to recall it clearly 20 years later. An instance where insurance claim adjustment has a seriously adverse effect. Whilst this doesn't itself count as encyclopaedic, it may be a starting point for research why they collapsed. This may help others make better business decisions. Nick Hill (talk) 16:56, 3 April 2018 (UTC)
thread_title:  History and reasons for collapse