Talk:Robin Chase

message: Sounds like it was written by the author.  —Preceding unsigned comment added by 216.131.120.160 (talk) 16:30, 6 June 2010 (UTC)
replies: text: I agree, I think it was cut and paste from her bio.  I've removed the worst paragraph, but a lot of claims are not sourced, and the only place I can find them is on her own bio, which is not ideal.  Hopefully someone can help find better ones...  TastyCakes (talk) 17:07, 6 June 2010 (UTC)
thread_title:  This article... 

message: I’m A single mother with a disabled special-needs child an my daughter is a college student and she has been a blessing in supporting me with her brother and my mother struggling with lung cancer and I was in between cars an came across the app so I joined the process was just went off with out a hitch and I began to refer neighbor and family I an even though I think there should be a cleaning service for disinfecting every other day I didn’t like getting hit in my face with a heavy cigarette odor in the car they were able to give me a credit now my last trip was crushing my positive view of the app I told them I had a issue with my app freezing and my car extensions showed an delay and I was told that it wasn’t on the company and I had a hour to return it to the drop off destination so after we agreed to it after my 30 minutes conversation I got to the drop off an was charged again with the hour consisting of when we first originate our conversation we didn’t even get you disagreement until 38 minutes after there was issues with properly locking it out so I stayed there made sure it was locked and I made sure that at the time when the other drop off vehicle is there I was it going to call support in the morning when I wake up and there’s a 500 plus bill and they said that I had it overnight but when the rep was checking on my account they said that it was rented by another customer few hours later so they said that they would have a refund request sent in an now months later is still on my account an I’m suspended from a customer service standpoint is this how companies get over on the less fortunate an put a request in to roll the dice an see  if they can do anything that a customer service rep job would entail and to make it worse is that I was a Uber driver and they said that I could use it through breeds but I can’t because I’m suspended because your company double charged two customers for a trip there only one took is it even gonna go somewhere who actually do take the time to hear my plea then I thank you for that I just don’t understand why it is still in the rear an I’m trying to be financially stable for my Kids  and their future but I’m sure you know that as a businesswoman networking and word of mouth is the best type of advertisement no words and the worst part is I was actually trying to do equals to come into Columbia where the school is because that would build a lot of revenue for you at least with my nonprofit and I cannot do so consciously because if this happens to one of the students and I referred your company how they look on me plus I wouldn’t want to ruin their futures somebody do you fulfill their obligations customer supportWe are all going through a struggle but if this situation cannot be rectified then I would have to say that your customer representatives are no better than the scammers that it came out when the pandemic started I’m willing to give you that open opportunity by trying to reach out to me or anything OK I know it’s not directly your fault but it’s the people that are under you that are causing a rift in your brand
Lindsaymyers1081@gmail.com 100.15.160.100 (talk) 13:19, 26 March 2022 (UTC)
thread_title:  Customer support service needs to get a refresher course