Talk:MBNA

message: I saw the NPOV on the section at the end, and I'm a bit surprised it did not apply to the entire piece.  The first 80% of the article reads like an MBNA press release, between all the claims of philanthropy and hiring the best and the brightest.  These two paragraphs, in particular, are really egregious fluff:
MBNA focused its hiring practices on recruiting the best and brightest people. Many of the Customer Satisfaction Specialists handling incoming phone calls were college graduates. Whereas most other banks will hire practically anyone who shows up, MBNA knew that the difference was the people it hired. MBNA specialists were paid above average salaries and were paid additional incentives for going above and beyond what was expected of them. There was usually plenty of overtime, and there were also cash bonuses for working overtime during high call volumes. It was not uncommon for a phone representative to make in excess of $40,000 a year.
MBNA people dressed like professionals. Men were required to wear a suit and tie and dress shoes. Women had similar dress standards. MBNA focused a great deal on appearance. MBNA buildings were immaculate on the inside and outside. Many of the buildings were adorned with classic cars from Charles Cawley's personal collection, including a Duesenberg.
There's not a single reference for any of that.
Pstemari (talk) 20:42, 5 October 2008 (UTC)
replies: text: The following discussion is an archived debate of the proposal. Please do not modify it. Subsequent comments should be made in a new section on the talk page. No further edits should be made to this section. 
The result of the debate was move. —Nightstallion (?) Seen this already? 10:52, 11 May 2006 (UTC)
thread_title: NPOV redux

message: The following passage was removed from the article by User:71.193.190.213 with the edit summary "Goes in talk", but it did not appear here: 'MBNA is the bank of Working Assets, a progressive "leftist" credit card company that donates to greenpeace and many other peace and environmental groups. This entry on politics needs to be more fully researched.' User:Ceyockey (talk to me) 00:20, 17 June 2006 (UTC)
thread_title:  'Politics' material removed but not put here 

message: I added the NPOV template because that section of the article states these practices as facts, without providing any kind of source or specific information. I'm not necessarily disputing the contents of the section, but I am disputing the way it is presented. When I get some time in the next few weeks, I'll try to work on it, but if someone else wants to do so comment, it's welcomed. !jim 03:28, 5 December 2006 (UTC)
replies: text: As anyone who ever held an MBNA/FIA card can tell you, especially in the last 10 years of MBNA's existence, the company was infamous for their shady billing practices and poor customer service.  The article is merely stating common knowledge, such as "the sun rises in the east".  What's so POV or biased about that?  I think it's time the NPOV template should be removed from the section. —QuicksilverT @ 18:58, 14 April 2009 (UTC)
replies: text: Wikipedia doesn't work like that. Whether or not you consider it true, it needs to be neutral, encyclopedic, and properly referenced. Alboran (talk) 02:01, 14 May 2009 (UTC)
thread_title:  NPOV 

message: It's true that Randy Lerner owns the American football team the Cleveland Browns and the English football (also known as soccer) club Aston Villa but what does that have to do with politics? Why is this information in that section? 75.33.80.103 07:39, 12 January 2007 (UTC)
thread_title: Football not Politics

message: mbna and banf of america did not merge, mbna was aquired but they dont like to use such a word because in evokes fear. mbna used lots of fear words. for example, an absence was called an "occurrance" and there was also something called a "failure" when something went wrong and management needed someone else to blame.  —Preceding unsigned comment added by 38.102.18.95 (talk) 22:52, 26 February 2008 (UTC)
thread_title:  It was not a merger 

message: None of the previous numbers were supported by their citations.  I have changed them to match the citations.  —Preceding unsigned comment added by 75.20.189.239 (talk) 17:54, 16 July 2008 (UTC)
thread_title:  Philanthropy Vastly Exaggerated 

message: I've removed part of the politics sections because it appears not to be referenced, while making claims about living people. It also has had a neutrality-disputed tag for well over a year. If proper references can be found, and if it can be written with a neutral tone, it can go back. Alboran (talk) 02:01, 14 May 2009 (UTC)
thread_title: Politics

message: If this is the same FIA Card Services I am unfortunately familiar with, this belongs under science fiction unless this was originally intended to be satire:
MBNA focused its hiring practices on recruiting the best and brightest people. Many of the Customer Satisfaction Specialists handling incoming phone calls were college graduates. Whereas most other banks will hire practically anyone who shows up, MBNA knew that the difference was the people it hired. MBNA specialists were paid above average salaries and were paid additional incentives for going above and beyond what was expected of them. There was usually plenty of overtime, and there were also cash bonuses for working overtime during high call volumes. It was not uncommon for a phone representative to make in excess of $40,000 a year.
MBNA people dressed like professionals. Men were required to wear a suit and tie and dress shoes. Women had similar dress standards. MBNA focused a great deal on appearance. MBNA buildings were immaculate on the inside and outside. Many of the buildings were adorned with classic cars from Charles Cawley's personal collection, including a Duesenberg.
This belongs in The Onion not in Wikipedia. 76.7.185.171 (talk) 12:37, 20 July 2009 (UTC)
thread_title:  NPOV is correct! 

message: I removed these from the article as unreferrenced possible POV: RJFJR (talk) 14:06, 28 August 2009 (UTC)
replies: text: RJFJR, either you're a shill for MBNA/FIA Card Services, or you never had to deal with them in person.  Although it might have been worded better, it's fact, not POV. If one has personal familiarity with MBNA's business practices, one must admit the Wikipedia article is quite restrained in its treatment of the subject. —QuicksilverT @ 21:14, 3 February 2010 (UTC)
thread_title:  Possible POV 

message: The majority of the history section was a direct copypaste of the text from http://www.fundinguniverse.com/company-histories/MBNA-Corporation-Company-History.html.  I removed the copied section per WP:COPYVIO.
LeilaniLad (talk) 21:16, 21 October 2009 (UTC)
thread_title:  Copyvio 

message: Bank of America did not purchase NationsBank.  In fact, NationsBank aquired Bank America, though retained the name for obvious reasons.  This is common in banking, just as First Union aqcuired Wachovia, however kept the Wachovia name.  — Preceding unsigned comment added by 171.159.194.11 (talk) 18:48, 25 June 2012 (UTC)
thread_title:  NationsBank vs. Bank of America 

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thread_title:  External links modified 

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thread_title:  External links modified 

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thread_title:  External links modified (January 2018)