Federal Labor Relations Statutes: An Overview
Released: 2014-09-05T00:00:00

Summary:
Since 1926, Congress has enacted three major laws that govern labor-management relations for private sector and federal employees. An issue for Congress is the effect of these laws on employers, workers, and the nation's economy. The Bureau of Labor Statistics (BLS) estimates that, in 2013, an estimated 14.5 million employees were union members. In the 113th Congress, more than 25 bills were introduced to amend federal labor relations statutes. The proposals ranged from repealing provisions that permit employers to require employees to join a union as a condition of employment to requiring mediation and, if necessary, binding arbitration of initial contract negotiation disputes. These legislative activities, and the significant number of employees affected by federal labor relations laws, illustrate the importance of labor relations issues to legislators and their constituents.
The three major labor relations statutes in the United States are the Railway Labor Act, the National Labor Relations Act, and the Federal Service Labor-Management Relations Statute. Each law governs a distinct population of the U.S. workforce.
The Railway Labor Act (RLA) was enacted in 1926. Its coverage extends to railway and airline carriers, their employees, and unions. The RLA guarantees employees the right to organize and bargain collectively with their employers over conditions of work and protects them against unfair employer and union practices. It lays out specific procedures for selecting employee representatives and provides dispute resolution procedures that aim to resolve labor disputes between parties, with an emphasis on mediation and arbitration. The RLA provides multiple processes for dispute resolution, depending on whether the dispute is based on a collective bargaining issue or the application of an existing collective bargaining agreement.
The National Labor Relations Act (NLRA) was enacted in 1935. The NLRA's coverage extends to most other private sector employers that are not covered by the RLA. Like the RLA, the NLRA guarantees employees the right to organize and bargain collectively over conditions of employment and protects them against unfair employer and union activities. However, its dispute resolution system differs from the RLA's in that it is arguably more adversarial in nature; many disputes are resolved through adjudication, rather than through mediation and arbitration.
The Federal Service Labor-Management Relations Statute (FSLMRS) was enacted in 1978, and its coverage extends to most federal employees. The basic framework of the FSLMRS is similar to that of the NLRA; however, employee rights are more restricted under the FSLMRS, given the unique nature of their employer, the federal government. Federal employees have the right to organize and bargain collectively, but they cannot strike. Most federal employees cannot bargain over wages or benefits. Additionally, the President can exclude a federal agency or subdivision from coverage if the organization's primary work concerns national security.

paragraphs: Congress has enacted three major laws that govern labor-management relations. The first law, the Railway Labor Act (RLA), was enacted in 1926. The RLA applies to railway and airline carriers. In 1935, Congress passed the National Labor Relations Act (NLRA), which applies to private sector employers other than railroad and airline carriers. Congress enacted the Federal Service Labor-Management Relations Statute (FSLMRS) in 1978. The act applies to most federal employees.
This report provides a brief history, including major amendments, of each of the three statutes. The discussion of each law begins with an overview of the statute and then discusses in more detail the key statutory provisions of the law and how the law is administered and enforced.
This report uses specific "terms of art" relevant to these three acts. Appendix A defines these terms. Appendix B provides a list of acronyms used in the report. Appendix C compares the provisions of the three statutes.
subsections: section_title: The Railway Labor Act
subsections: section_title: Background
paragraphs: By the late 19 th century, the railroad industry had a significant impact on the U.S. economy. It helped connect the coasts, making settlement of the western United States much easier. Farmers were able to ship their goods to cities hundreds of miles away, and consumers were able to purchase products made in factories across the nation. The railroad industry was also a major consumer of U.S. goods. It used over 75% of the steel produced in the United States and a large portion of the United States' extracted coal, and was the nation's primary employer.
As the public began to depend on railroads and their regular availability, railroad workers also began to unionize. Because the nation grew dependent on railroads, labor-management disputes that grew into work stoppages adversely affected the nation's welfare.
Enacted in 1926, the Railway Labor Act (RLA) continued a pattern of federal attempts at regulating labor relations in the industry. The act was the product of an agreement between industry and labor. The statute was intended to help maintain labor-management peace in the railway industry and thereby avoid work stoppages that could carry with them adverse economic and social effects. The act's five major purposes are to:
prevent any interruption to commerce or to the operation of any carrier; ensure employees the right to organize or join a labor union; ensure railway carriers and employees the right to select bargaining representatives without interference from the other party; provide timely settlement of disputes over rates of pay, rules, or working conditions; and provide timely settlement of disputes growing out of grievances or over interpretation or application of existing union contracts.
To accomplish these goals, Congress established a system based on collective bargaining between labor and management, relying on mediation facilitated by the newly created National Mediation Board (NMB) and voluntary arbitration if neither collective bargaining nor mediation worked.
section_title: Major Amendments
subsections: section_title: 1934 Amendments
paragraphs: The original RLA called for parties to establish by agreement special adjustment boards (SBAs) to resolve disputes over contract interpretation or application concerning changes in rates of pay, rules, or working conditions. These boards could be national, regional, or local in scope and would typically be composed of an equal number of carrier and employee representatives. If an adjustment board was unable to resolve a dispute because of a deadlock, the dispute could be referred to the Board of Mediation. In the 1934 amendments, Congress created the National Railroad Adjustment Board (NRAB), which has jurisdiction over contract interpretation and administration disputes that cannot be resolved through direct negotiations. If the NRAB is deadlocked, it selects a referee to make an award in the dispute. A referee is a neutral person who sits with the NRAB as a member and makes an award in the dispute at issue. Congress later replaced the Board of Mediation with the NMB, which can resolve disputes between parties concerning changes in rates of pay, rules, working conditions, and any other dispute not referable to NRAB.
Congress also strengthened the RLA's provisions that allow carriers and employees to select representatives freely and without interference from each other. It added language specifically stating that employees have the right to organize and bargain collectively and added a provision requiring that a majority of employees in a craft or class must support a union before it is recognized as their representative. Additionally, the amendments prohibited carriers from denying or questioning an employee's right to organize or join a union and tasked the NMB with investigating representation disputes. The amendments also provided for both civil and criminal means to enforce the RLA's provisions.
Congress explicitly prohibited carriers from unilaterally changing pay rates, rules, and working conditions and added a "status quo" provision, which prohibits changes to pay rates, rules, and working conditions for 30 days after parties are released from the NMB's services. Finally, the definition of "carrier" was broadened to include companies that perform operations integral to railway transportation but not already covered by the act.
section_title: 1936 Amendments
paragraphs: In 1936, Congress extended most of the RLA's provisions to commercial airline carriers that operate in interstate or foreign commerce and airlines that transport mail for, or under contract with, the U.S. government. Although the airline industry was relatively new in 1936, Congress acknowledged that it was part of the national transportation system that was vital to the economic well-being of the nation and that it too would need mechanisms to assist in dispute resolution and avoiding work stoppages. Although the National Labor Relations Act (NLRA), which covers most private sector employees, was enacted in 1935, labor wanted airline carriers to be included under the RLA, because it believed the RLA's mediation/arbitration dispute resolution mechanisms provided more flexibility for the constantly changing, fledging industry. 
section_title: Additional Amendments
paragraphs: Between 1951 and 1981, the RLA was the subject of much congressional action. The major changes enacted are discussed below.
subsections: section_title: 1951 Amendments
paragraphs: In 1951, Congress amended the RLA to allow carriers and unions to enter into union security agreements. These agreements require employees to pay union dues equal to the cost of representation as a condition of employment. However, under a union security agreement, employees are not required to become formal members of the union. State right-to-work laws that prohibit or restrict union security agreements are preempted by the RLA.
section_title: 1966 and 1981 Amendments
paragraphs: In 1966, Congress amended the RLA to provide for Public Law Boards (PLBs) that can be established upon the request of either party. Unlike an SBA, the parties do not need to agree on the creation of a PLB. PLBs are composed of one person selected by the carrier and one person selected by the union. Each selected board member is compensated by the carrier or union that selected them. If these selected board members deadlock on an issue, they designate a neutral third party to decide the dispute. If the selected board members are unable to agree on a neutral party, the NMB designates the neutral party. The neutral party is compensated by the NMB. Finally, in 1981, Congress established emergency procedures for certain publicly funded and operated carriers that provide commuter rail services.
section_title: FAA Modernization and Reform Act of 2012
paragraphs: The RLA was most recently amended in 2012 during the 112 th Congress as part of the Federal Aviation Administration (FAA) Modernization and Reform Act of 2012. Under these amendments, for the NMB to conduct an election or otherwise certify a union for a craft of unrepresented employees, the NMB must receive, along with an application for certification, authorization cards signed by at least 50% of the employees in the craft or class seeking representation. Before this amendment, those parties filing an application for certification were required to include authorization cards signed by at least 35% of employees in the craft or class seeking representation. 
The 2012 amendments also changed the rules for runoff elections. Previously, only the names of the two unions that received the most votes in the first election were on the runoff ballot. If more employees voted not to have a union than voted for either of the two unions that received the most votes, the runoff ballot did not include the choice of not being represented by a union. Under the 2012 amendments, a runoff ballot has the two choices, including the choice not to be represented, that received the most votes in the initial election. 
The 2012 amendments also mandated periodic NMB evaluations and audits.
section_title: Overview
paragraphs: The RLA seeks to prevent labor-management disputes that could interrupt railroad and airline service and harm the economy. It grants certain rights to both workers and carriers, seeks to prevent practices that could frustrate a peaceful worker-carrier relationship, and provides mechanisms for workers and carriers to resolve disputes.
To achieve these goals, the RLA regulates the labor-management relationship between workers and carriers in the railway and airline industries. It provides parties with a standard process for choosing a union to act as an employee representative in the collective bargaining process and details which individuals can participate in the process. Once a union is chosen, the RLA governs which subjects workers and unions can negotiate. The RLA also regulates how workers, carriers, and unions should behave towards each other during the union selection and collective bargaining processes and prohibits certain unfair actions.
The RLA provides for several entities to administer and enforce its provisions. The National Mediation Board (NMB) is the primary agency charged with administration and enforcement of the act. It also provides mediation services to parties that cannot reach a resolution in a dispute. The National Railway Adjustment Board (NRAB) is an NMB tribunal that hears and decides (arbitrates) grievances in the railway industry. Additionally, in the railway industry, the RLA allows parties to a dispute to establish their own arbitration tribunals, known as Special Boards of Adjustment (SBAs), or a single party to request that the NMB create a Public Law Board (PLB) to arbitrate the dispute. Various System Boards of Adjustment (System Boards), created jointly by labor and management, arbitrate disputes in the airline carrier industry. Finally, if an unresolved dispute threatens to substantially interrupt commerce, the President can create a Presidential Emergency Board (PEB) to investigate and aid in the resolution of the dispute. 
section_title: Scope of Coverage
paragraphs: The RLA regulates the collective bargaining rights and duties of carriers and employees in the railway and airline carrier industries. "Collective bargaining" refers to the process of negotiation between the parties regarding working conditions. Employers are referred to as "carriers" in the RLA. The term "carrier" is used throughout this discussion for consistency with the act. The preliminary sections of the act define "carrier" and "employee," and those definitions are used to determine who is covered by the act and its accompanying regulations. 
subsections: section_title: Carrier Defined
paragraphs: Under the RLA, a carrier is defined as
any company which is directly or indirectly owned or controlled by or under common control with any carrier by railroad and which operates any equipment or facilities or performs any service (other than trucking service) in connection with the transportation, receipt, delivery, elevation, transfer in transit, refrigeration or icing, storage, and handling of property transported by railroad, and any receiver, trustee, or other individual or body, judicial or otherwise, when in the possession of the business of any such "carrier."
Congress later extended coverage of the RLA to the airline industry. The RLA also applies to any company that is directly or indirectly controlled by, or under common control with, a railroad or airline carrier that falls under the coverage of the act. 
The RLA specifically excludes "trucking service" and most "street, interurban, or suburban electric railways" from its scope. However, if a trucking company almost exclusively performs services for a rail carrier, the trucking exemption may not apply. 
section_title: Employee Defined
paragraphs: The RLA defines an employee as any "person in the service of a carrier ... who performs any work defined as that of an employee or subordinate official." Temporary, probationary, and furloughed employees generally are within the RLA's definition of "employee." 
section_title: Rights and Duties Under the Law
paragraphs: The RLA both mandates and prohibits certain actions of all parties involved in a labor-management dispute. The act grants employees the right to organize and bargain collectively. It also sets forth the procedures and standards to be applied in the selection of a union as an employee representative and the subsequent relations between the union, carrier, and employees. 
Employees can select a union that will represent their craft or class's interests in bargaining with carriers over working conditions. A craft or class is a group of employees who are or wish to be represented by a union. A union can be recognized as a representative either through a secret ballot election or by voluntary carrier recognition.
Certain conduct is prohibited in the carrier-union-employee relationship. Carriers and unions cannot interfere with employees' right to organize and select a union representative. Carriers can only bargain with the employee-selected union, and the parties cannot use self-help until they have reached an impasse in negotiations and have exhausted all of the RLA's dispute resolution mechanisms. Self-help is a way in which one party can exert pressure on the other party and occurs outside of the formal dispute resolution process. Strikes and worker lockouts are forms of self-help.
subsections: section_title: Union Selection
paragraphs: The RLA specifically states that employees have a right to select a union free from carrier interference or influence. A majority of a craft or class determines the union to represent that craft or class. The NMB has exclusive jurisdiction to certify unions. A union can be certified as an employee representative if at least one party to a representation dispute petitions the NMB to conduct a secret ballot election and the union receives a majority of votes cast. However, the NMB will recognize the validity of a carrier-union agreement under which a carrier voluntarily recognizes a union as an employee representative. The NMB also has exclusive jurisdiction to determine a craft or class of employees, and this decision is practically unreviewable by courts.
subsections: section_title: Determination of a Craft or Class
paragraphs: In defining a craft or class, the NMB will consider many factors including historical or traditional crafts and similarity of job functions between employees. The NMB generally adheres to the traditional railroad craft or class distinctions. When Congress extended coverage of the RLA to airlines, the industry was relatively new and did not have historical crafts. However, over the years, the NMB has come to distinguish several crafts within the industry.
A union may only be certified on a system-wide basis. Union certification extends to members of that craft throughout the carrier's organization. The craft or class must include all employees who are eligible to be in the craft or class, including those at different locations. 
section_title: Eligibility to Vote in a Secret Ballot Election
paragraphs: Employees who regularly work in a craft or class are eligible to vote in a secret ballot election. Employees who are furloughed, on a leave of absence, or probationary are also eligible to vote. Contractors, retirees, and managers are ineligible to vote. Part-time, temporary, and dismissed employees may be eligible to vote, and the determination is made on a case-by-case basis.
section_title: Certification
paragraphs: To determine a union, the NMB can conduct elections or use "any [other] appropriate method."
Before the NMB selects a method to determine a union, it must complete an investigation to determine whether a representation dispute exists. To begin the investigation process, either party can petition for an investigation. The petition must be supported by a showing of interest in which a majority of workers in the craft or class involved sign authorization cards. An NMB investigator compares the authorization cards with the list of system-wide, potentially eligible voters provided by the carrier to determine if a sufficient percentage of authorization cards was submitted. An investigator reports his findings to the NMB's General Counsel (see discussion of " RLA Enforcement and Adjudication Processes " below). If an investigator finds that a dispute exists, the General Counsel will establish the way in which the dispute will be resolved (e.g., by secret ballot election).
The NMB may conduct an election by mail, telephone, Internet, or in-person ballot. A union must receive a majority of votes cast to be certified by the NMB as the employees' bargaining representative. In 2010, this rule replaced a 75-year-long NMB practice that required that a majority of eligible workers vote for representation before a union was certified. The former practice effectively counted all those workers who did not vote in the election as "no union" votes. Now, an employee who does not vote is no longer counted in the vote tally. If no choice receives a majority of the votes cast, the NMB may conduct a runoff election between the two choices that receive the most votes. 
The RLA does not preclude a carrier from voluntarily recognizing a union as an employee representative. If employees are not represented, the union seeking certification is the only organization involved, and the parties agree in writing, the NMB can certify the union based solely on the union's presenting authorization cards signed by a majority of employees in the craft. However, if the union is for a group of employees not generally recognized as a craft or class or if the craft or class is not represented system-wide, the voluntary recognition does not control the NMB's determination in a later representation dispute.
section_title: Decertification
paragraphs: A union can have its certification revoked through decertification. The NMB does not have a formal procedure for decertifying a union, but has several practices that effectively remove an incumbent union's certification. A union will be decertified when an individual or union petitions for a secret ballot election and less than 50% of voting employees cast ballots for the incumbent union or when the existing union freely renounces its certification. 
section_title: Bargaining Subjects
paragraphs: The RLA expressly mandates that all carriers and employees use "every reasonable effort" to create and maintain agreements on pay rates, rules, and working conditions and to settle all disputes arising out of such agreements (known as "direct negotiations"). 
section_title: Prohibited Conduct
paragraphs: The RLA does not specifically list the unfair labor practices that it prohibits. Instead, the NMB looks to general considerations of fair dealing in defining the few bounds that the RLA does set. "Fair dealing" includes both unions' and carriers' responsibility to bargain in good faith, to recognize and respect each parties' representatives and concerns, and to refrain from interfering with each parties' rights. 
subsections: section_title: During Union Organization Efforts
paragraphs: The act protects employees' right to organize by prohibiting "interference, influence, or coercion by either party over the designation of representatives by the other." Carriers may not deny or question an employee's right to organize, and carriers cannot use funds to maintain or assist a union in carrying out its duties or to influence an employee to leave or remain in a union. Carriers cannot require prospective employees to sign an agreement to join or not to join a union. Any carrier that willfully violates any of these provisions may be subject to civil and criminal penalties. Additionally, the NMB can order a rerun election to eliminate the potential effects of any interference.
section_title: During an Ongoing Carrier-Union Relationship
paragraphs: After certification of a union, a carrier has the duty to bargain with the union. A carrier has the duty to bargain only with the union and not directly with employees. A carrier cannot engage in direct communications with employees in a way that gives the impression that the carrier is not willing to negotiate or in a way that may disrupt negotiations or destroy a union's bargaining powers.
section_title: During Self-Help
paragraphs: Self-help is the way in which one party can exert pressure on the other party and occurs outside of the formal dispute resolution process. Self-help includes peaceful striking, picketing, and locking out employees. Parties may not engage in self-help until they have exhausted the RLA's dispute resolution mechanisms; any self-help used afterwards must be lawful. Among the permissible actions employees can take are peaceful picketing, intermittent striking, and selective striking. Additionally, employees may be able to engage in "secondary" activities, through which they exert pressure on an entity with which they do not have a dispute. 
A carrier may hire permanent replacements for striking employees and keep those replacements at the end of the strike. However, a carrier may not discharge or eliminate the jobs of striking employees as retaliation for a strike. A court may issue an injunction to stop self-help if it finds that a carrier or a union has violated the status quo (i.e., neither party can change the current practices under an agreement).
section_title: RLA Enforcement and Adjudication Processes
paragraphs: The RLA established several entities to administer and enforce the act. The National Mediation Board (NMB) is the primary agency charged with administration and enforcement and also provides mediation services to parties to a dispute. The National Railroad Adjustment Board (NRAB) is a tribunal under the NMB that hears and decides (arbitrates) grievances in the railway industry. Alternatively, parties in the railway industry can create their own arbitration tribunals, known as Special Boards of Adjustment (SBAs), or a single party can request that the NMB create a Public Law Board (PLB) to arbitrate a dispute. In the airline industry, various System Boards of Adjustment (System Boards), created jointly by labor and management, arbitrate disputes. The decisions of these entities can be reviewed by federal courts in limited circumstances.
subsections: section_title: National Mediation Board
paragraphs: The NMB is an independent agency that was created to administer and enforce the RLA. It is headed by a three member board. Each member serves full time and is appointed by the President and confirmed by the Senate for a term of three years. No more than two members can be of the same political party. The three members self-designate a chairman on a yearly basis. The NMB has delegated its powers to investigate and adjudicate representation disputes to its General Counsel and oversees mediation and arbitration under the RLA.
section_title: Adjustment Boards
paragraphs: The NRAB, SBAs, and System Boards are adjustment boards, which are entities that arbitrate disputes. Under the RLA, three types of adjustment boards exist for the railway industry (NRAB, SBAs, and PLBs) and one exists for the airline carrier industry (System Boards).
The NRAB is a federal tribunal under the NMB that arbitrates grievances in the railroad industry. The NRAB consists of 34 members; 17 are selected by carriers, and 17 are selected by labor organizations of national scope. The NRAB is divided into four divisions that generally operate independently of each other and process disputes involving specific types of employees. Parties may seek compliance with NRAB decisions in federal district courts. District courts can also affirm or set aside, in whole or in part, NRAB orders.
Alternatively, parties to a railway industry dispute can voluntarily agree to create an SBA, an arbitration tribunal. The NMB provides a list of potential arbitrators, known as the Roster of Arbitrators, to the parties. The parties select the arbitrator from that list. 
Finally, in the railway industry, a single party can request the establishment of a PLB to settle disputes for an individual railroad. Again, the parties choose arbitrators from the NMB's Roster of Arbitrators. The party upon whom the request is made must then enter into an agreement with the requesting party, establishing the board within 30 days of the request. If that party fails to agree to the creation of a PLB or fails to designate a member to the PLB, the requesting party may ask that the NMB designate an arbitrator. 
In all railway arbitration proceedings, the NMB pays the salaries and travel expenses of the arbitrators.
When the RLA was amended to include airline carriers, it maintained the requirement of compulsory arbitration in certain disputes and established the National Air Transit Adjustment Board. However, the board was never created. Rather, airline carriers and unions created their own temporary special boards of adjustment, System Boards. Like railway carrier disputes, parties to an airline carrier dispute are required to engage in direct bargaining, but System Boards have no formal procedures and are limited in the jurisdiction agreed upon by the parties. System Boards must, therefore, look to collective bargaining agreements to determine how to proceed with a grievance. 
Unlike railway arbitration proceedings, the NMB does not pay the salaries and travel expenses to arbitrators in airline carrier industry disputes.
section_title: Judicial Review
paragraphs: Grounds for judicial review and overturning either an NMB order or an adjustment board award are very narrow. A court can overturn an NMB order releasing parties from mediation if the order is outside of the NMB's jurisdiction or contrary to specific prohibitions in the RLA. 
Adjustment board awards may be reviewed and overturned if the award is affected by fraud, an adjustment board oversteps its jurisdiction, or the award does not conform to the RLA. Additionally, an award can be called into question, referred to in the RLA as "impeached." To do so, a party must file a petition to impeach within 10 days of the final judgment. A decision can be impeached for several reasons: (1) if the award or proceedings do not conform to the substantive or procedural requirements of the RLA; (2) if the parties made a voluntary agreement to arbitrate and the award does not conform to the agreement; or (3) if a member of the board that rendered the award or a party to the arbitration was found guilty of fraud or corruption, and that fraud or corruption affected the outcome of the arbitration. Any decision reached by an adjustment board is final and binding on the parties and can be enforced in the U.S. district courts. 
section_title: Dispute Resolution
paragraphs: Upon certification, a carrier has the duty to negotiate with, and only with, the certified union. If parties fail to reach an agreement through direct negotiations, further RLA procedures may be invoked. The RLA divides disputes into two categories: major and minor disputes. Each type has its own dispute resolution mechanism. If a dispute cannot be resolved and the President believes that the dispute may substantially disrupt interstate commerce, he may invoke emergency procedures to resolve the dispute.
subsections: section_title: "Major" Disputes
paragraphs: "Major" disputes are those related to the process of collective bargaining (i.e., the parties cannot reach an agreement as to pay rates, rules, and working conditions). In the railway industry, agreements generally do not have expiration dates. Rather, they become subject to change on a specified date within the original agreement. Major disputes, therefore, include both bargaining on the terms of an initial labor-management agreement and on any subsequent changes to the agreement the parties may wish to make. 
Carriers and employees must give 30 days' written notice of any intended changes to the agreement to the other party. This is known as a "Section 6 notice." The parties must then agree on the time and place of a conference about the proposed changes within 10 days of receipt of the notice, and the conference between the parties must take place within the 30 days. Once the Section 6 notice has been served, each party must maintain the status quo. 
At any time during this direct bargaining process, either party may invoke the NMB's mediation services. Parties continue to negotiate in the presence of an NMB mediator, and the mediator works with both parties, helping them to resolve their dispute. The NMB has sole discretion to decide when the parties can discontinue mediation because they have either reached an agreement or they are at an impasse and cannot reach an agreement. 
If the parties cannot reach an agreement, the NMB will "proffer arbitration" and invite the parties to submit their dispute to an arbitrator. This arbitration is voluntary-but-binding and is held before the appropriate adjustment board. If either or both parties refuse arbitration, the NMB sends written notice to the parties terminating its services. The parties then enter into a 30-day "cooling-off" period during which they cannot change the terms of the agreement. After the cooling-off period, if the parties have not reached a mutual agreement, then they may exercise self-help, including strikes, lockouts, and imposition of new rules on the workforce.
If parties do agree to arbitration, the arbitration board will comprise three members. Each party will select one arbitrator. These two arbitrators will then select a third. If the two arbitrators fail to select another within five days after their first meeting, the NMB will select the third arbitrator. The arbitrators' decision is final as to all issues placed before them.
section_title: "Minor" Disputes
paragraphs: A "minor" dispute is one involving the interpretation or application of an already existing agreement. As with major disputes, the parties have a duty to first engage in direct negotiations, but, generally, a carrier may act on its own interpretation of the existing agreement while waiting for resolution of the dispute by an Adjustment Board.
The RLA mandates that minor disputes be submitted to compulsory arbitration in front of the appropriate adjustment board, the NRAB for the railway industry and System Boards of Adjustment for airline carriers. In arbitration, members of the NRAB conduct hearings and make findings on the disputes. The parties must comply with the orders of the NRAB.
Alternatively, the parties can mutually agree to form their own, temporary, adjustment board, a Special Board of Adjustment (SBA) that decides specific issues agreed upon by the parties. If one of the parties is dissatisfied with the SBA, it may give 90 days' notice to the other party to be brought under the jurisdiction of the NRAB or the System Boards of Adjustment. 
Finally, a single party can request of the other party that a PLB be created to resolve a dispute. The requesting party can select an arbitrator and if the other party does not agree to the establishment of a PLB or fails to select an arbitrator, the NMB will designate an arbitrator to sit on the PLB. If members of the PLB are unable to agree on an issue, they must select a neutral member of the board to decide the matter. If PLB members cannot agree on a neutral member within 10 days of their failure to agree on an issue, either member can request the NMB to appoint a neutral board member. 
section_title: Emergency Actions
paragraphs: Although a carrier and a union may exercise self-help at the end of the dispute resolution process, the NMB may determine that an unresolved dispute threatens "substantially to interrupt interstate commerce." It may recommend that the President create a Presidential Emergency Board (PEB). The President may, at his discretion, create a PEB to investigate and issue a report on the dispute within 30 days of its creation. Parties must maintain the status quo upon the creation of a PEB and for the 30 days following the release of its report, unless the parties reach an agreement to the dispute. 
Publicly funded and operated commuter rails have a different set of PEB procedures. If the President decides not to create a PEB under the above mentioned procedures, parties to the dispute or the governor of a state through which the commuter rail runs may request that the President establish a PEB. If the parties have not settled within 60 days of the establishment of the PEB, the NMB is required to conduct a public hearing at which the parties explain why they have not accepted the PEB's dispute resolution recommendations. If the parties still have not reached a resolution 120 days after the PEB's creation, then any party or governor of a state through which the commuter rails run can request a second PEB. Upon such a request, the President must establish a second PEB. The parties must then submit to the NMB an offer for settlement within 30 days. The PEB than has 30 days to report to the President which offer it finds most reasonable. Throughout this process, parties may not engage in self-help. 
For both commuter and noncommuter rails, Congress may intervene in a dispute to prevent a work stoppage. On several occasions, Congress has either created another study commission or adopted PEB recommendations—effectively imposing an agreement on the parties.
section_title: National Labor Relations Act
subsections: section_title: Background
paragraphs: In 1933, the United States was in the midst of the Great Depression. President Franklin D. Roosevelt and Congress pursued policies to stabilize a weak economy and reduce unemployment. To these ends, the National Industrial Recovery Act of 1933 (NIRA) was enacted, which guaranteed workers the right to organize and to bargain collectively. By creating the means for workers to negotiate with their employers for higher wages, Congress believed that the NIRA would increase the nation's purchasing power and lower unemployment.
The NIRA did not prohibit company-dominated unions, which are organized or assisted by an employer. Some employers refused to recognize employee-selected unions, which prompted some employees to strike. Ultimately, the U.S. Supreme Court declared that the NIRA was unconstitutional. Congress then enacted the National Labor Relations Act (NLRA), which is often called the Wagner Act, after its Senate sponsor, Senator Robert Wagner. Unlike its predecessor, the Wagner Act prohibited company-dominated unions, established the majority rule principle for worker representation, and required employers and unions to negotiate in good faith. The act proved more effective than NIRA in protecting and guaranteeing employee rights.
section_title: Major Amendments
subsections: section_title: The Taft-Hartley Act
paragraphs: Although the Wagner Act, by many accounts, accomplished Congress's goals, some critiqued it as one-sided and believed it too heavily favored unions, enabling excessive union power and disrupting the labor-management equilibrium. In 1947, Congress passed the Taft-Hartley Act, named after its sponsors Senator Robert Taft and Representative Fred Hartley. This act placed some restrictions on unions and guaranteed certain freedoms of conduct and speech to employers. 
Specifically, the Taft-Hartley Act enumerated unfair labor practices for unions, required unions to give notification before striking, prohibited closed shops, and outlawed secondary boycotts. The act also allowed states to enact right-to-work laws and gave employers the right to request an election to determine which of multiple unions claiming to represent employees was in fact the employee representative. Supervisors were prohibited from joining unions, and employees were given the right to petition to decertify a union. Additionally, Congress restructured the National Labor Relations Board (NLRB), the federal agency charged with enforcing the NLRA.
section_title: The Landrum-Griffin Act
paragraphs: In 1959, in response to allegations of union corruption, Congress passed the Labor Management Reporting and Disclosure Act (LMRDA), commonly called the Landrum-Griffin Act after its sponsors Representative Phillip Landrum and Senator Robert Griffin. The act applies to parties covered under both the NLRA and the Railway Labor Act (RLA). It established a union member "Bill of Rights" that enumerated five basic rights of union members: equality of rights, safeguards against improper disciplinary actions, freedom of speech, freedom from interference with the right to sue, and freedom from increased dues except by majority vote. The act also increased internal union transparency by mandating that each union enact by-laws and issue yearly financial disclosures. Additionally, the act set forth specific election procedures to help ensure that internal union elections were free of corruption. 
section_title: Overview
paragraphs: The NLRA seeks to prevent labor-management disputes that could burden or obstruct commerce and harm the economy. It grants certain rights to both workers and employers, seeks to prevent practices that could frustrate a peaceful worker-employer relationship, and provides mechanisms for workers and employers to resolve disputes.
To achieve these goals, the NLRA regulates the labor-management relationship between workers and employers in the private sector, excluding the railway and airline carrier industries. It provides parties with a standard process for choosing a union to act as an employee representative in the collective bargaining process and details which individuals can participate in the process. Once a union is selected, the NLRA governs which subjects workers and unions can negotiate. The NLRA also regulates how workers, employers, and unions should behave towards each other during the union selection and collective bargaining processes and prohibits certain unfair actions.
To administer and enforce the act, the NLRA established the National Labor Relations Board (NLRB). The NLRB investigates and adjudicates representation disputes, complaints of unfair labor practices (ULPs), and contract disputes. The NLRB's General Counsel investigates and prosecutes ULP claims. The General Counsel has delegated its authority to issue ULP complaints to regional directors.
Additionally, the President has the ability to create a board of inquiry to investigate and aid in dispute resolution when he believes that a threatened or actual strike or lockout will endanger the national economy. 
section_title: Scope of Coverage
paragraphs: The NLRA regulates collective bargaining rights and duties for employers, employees, and unions in the private sector, excluding the railway and airline carrier industries. While commercial airline carriers fall under the RLA's jurisdiction, the aviation manufacturing (defense, space, and commercial) and general aviation (e.g., flight training, intercontinental jet transportation of executives and public officers) industries fall under the NLRA's jurisdiction. As with the RLA, the NLRA's preliminary sections define "employer" and "employee," and those definitions determine who is covered by the act's regulations.
subsections: section_title: Employer Defined
paragraphs: The NLRB has jurisdiction over employers whose operations affect interstate commerce. The NLRB can assert jurisdiction over any employer whose operations affect commerce. However, the NLRB has established administrative standards, limiting its jurisdiction to those cases involving employers with a substantial effect on commerce. If an employer meets these administrative standards, the NLRB must review the case. These standards are based on an employer's annual sales or gross revenue. For example, retailers must have annual sales of at least $500,000 and privately operated hospitals must have annual revenue of at least $250,000. 
The NLRA's definition of employer includes any person "acting as an agent of an employer, directly or indirectly." This definition does not include the United States, a wholly owned government corporation, a state or its subdivisions, or any Federal Reserve Bank. International organizations, while not specifically enumerated, are excluded from NLRA coverage.
section_title: Employee Defined
paragraphs: An employee includes anyone who works for another for hire. Individuals who have stopped working because of a current labor dispute or unfair labor practice and who have not obtained equivalent employment are also included in the definition. Agricultural workers, domestic workers employed by a family or person within their home, individuals employed by their parent or spouse, independent contractors, and supervisors are not employees for the purposes of the NLRA.
If a person does not fall under one of the excluded categories, he is assumed to be an employee under the act. Therefore, nonresident aliens and hospital resident physicians are considered employees. However, graduate students working in teaching positions and unpaid volunteers are not employees.
A supervisor is not an employee. An individual is a supervisor if he has the authority to "hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline other employees, or responsibly direct them, or to adjust their grievances" and if that authority requires the use of independent judgment. Individuals who are temporarily holding a supervisory position are usually considered employees and, therefore, afforded NLRA protections. Managerial employees, although they may not exercise supervisory functions, are exempt from NLRA coverage because they "formulate and effectuate management policies" and have discretion in performing their jobs. 
section_title: Rights and Duties Under the Law
paragraphs: The act both mandates and prohibits certain actions of all parties involved in a labor-management dispute. The act grants employees the right to organize and bargain collectively and sets forth the procedures and standards to be applied in the selection of a union as an employee representative and the subsequent relations between the union and the employer. 
During union organizing, employees can select a union that will represent their bargaining unit's interests in bargaining with employers over working conditions. A bargaining unit is a group of employees who are or wish to be represented by a union. A union can become a bargaining representative through a secret ballot election or voluntary employer recognition.
Bargaining topics are divided into those that unions and employers must bargain over (mandatory subjects), those that parties may bargain over (permissive subjects), and those that parties are prohibited from bargaining over (illegal subjects).
Certain conduct is prohibited in the employer-union relationship during union organization and collective bargaining. Employers and unions cannot interfere with employees' right to organize and select a union. Employers and unions are required to bargain with each other in good faith over conditions of employment, and employers can only bargain with the employee-selected union. If they have reached an impasse in the bargaining process, the parties can engage in certain forms of self-help.
subsections: section_title: Union Selection
paragraphs: Employees have the right to choose their union representative. A majority vote by the members of an appropriate bargaining unit determines the union. A union must either be certified by the NLRB or voluntarily recognized by the employer before collective bargaining can begin.
subsections: section_title: Union Security Agreements
paragraphs: Unions and employers are generally allowed to enter into union security agreements under which employees may be required, as a condition of employment, to become union members by paying dues and initiation fees. A job applicant cannot be required to be a union member for hiring consideration, but a newly hired employee can be required to become a dues-paying member on or after 30 days of the start of employment. This type of union-security agreement is known as a union shop agreement. Agency shops may also be created. In an agency shop, employees who do not join the union pay a fee to the union for its services as a bargaining agent, in lieu of dues.
The union's authority to enter into security agreements can be revoked if a majority of affected employees vote to do so. Only one deauthorization election per 12-month period can be held. Petitions for deauthorization elections must be supported by at least 30% of employees in the affected bargaining unit. Any employees, including those not required to join the union by the terms of the collective bargaining agreement, but excluding supervisors, may petition for a deauthorization election.
Most provisions of the NLRA preempt state law. However, the NLRA specifically allows states to enact "right-to-work" laws. Right-to-work laws prohibit or restrict union security agreements and, therefore, give employees the option of employment without requiring them to join a union or to pay union dues.
section_title: Determination of a Bargaining Unit
paragraphs: A bargaining unit is a group of employees represented or seeking representation by a union. If a union and employer do not agree on an appropriate bargaining unit, the issue is settled by the NLRB.
A bargaining unit is generally determined on the basis of a "community of interest" of the employees involved and whether those employees can be reasonably grouped together. To determine a "community of interest," the NLRB will look to several factors including historical or traditional units; employee wishes; and whether employees have the same or similar interests with respect to pay rates, hours, and other working conditions. A bargaining unit may include the employees of one employer location or multiple employer locations; it may also include employees of multiple employers. A bargaining unit may include both professional and nonprofessional employees. However, a majority of professional employees must vote to be members of the unit.
section_title: Eligibility to Vote in a Secret Ballot Election
paragraphs: Employees who work in the bargaining unit during the eligibility period set by the NLRB and who are employed at the time of an election may vote in an election. Employees who are on a leave of absence or furloughed are eligible to vote. Economic strikers who have been replaced by permanent employees may be allowed to vote in elections held within 12 months after the beginning of the strike; their permanent replacements can vote in the same election. Unfair labor practice strikers are entitled to vote in elections, but their temporary replacements are not.
section_title: Certification
paragraphs: A union can become an employee representative in a number of ways, including through a secret ballot election. To initiate a secret ballot election, an individual or union must file a representation petition with the NLRB alleging that a "substantial number of employees" want union representation or that a recognized union no longer represents a majority of employees in the bargaining unit. An employer can also file a petition alleging that one or more organizations claim recognition. Petitions filed by employees or unions must be accompanied by authorization cards signed by at least 30% of employees. 
Consent Agreements
Before an election, the NLRB's regional staff will try to secure one of three types of consent-election agreements from the parties. Consent agreements are agreed upon by the parties and lay out the terms of an election, including which choices are to be included on the ballot and the method to determine voting eligibility. A regional director of the NLRB must approve a consent-election agreement. The three types of consent-election agreements are:
Pure consent agreement . The parties agree to have the regional director resolve any disputes arising from the election, and the regional director's rulings are final. Stipulated election agreement . The regional director's rulings are subject to review by the adjudicatory arm of the NLRB. Full consent agreement . The parties agree that the regional director will resolve both pre- and post-election disputes. 
Each type of agreement usually gives the NLRB regional director the authority to conduct the election, but parties can agree to an election conducted by a third party, such as an arbitrator or a mediation board. 
NLRB-Administered Elections
If parties do not enter into a consent-election agreement, a formal representation hearing is held. The hearing provides a forum for the parties to present their arguments regarding the representation election and may include the examination of witnesses and introduction of evidence. After the hearing, the hearing officer gives a summary of the issues and evidence to the regional director and the regional director makes a decision on the issues. 
After the hearing, the NLRB can direct a secret ballot election. The NLRB can certify a union receiving the majority of votes cast in an election. If an election has more than one union on the ballot and no choice receives a majority of the vote, the two choices with the most votes face each other in a runoff election.
Parties can file an objection to the election if they believe the NLRB's election standards have not been met. An election may be set aside if it was accompanied by interference with the employees' freedom of choice. Examples of interference with employee freedom of choice include threats of job or benefits loss, threats of violence, and incentives to influence an employee's vote.
If a union is NLRB-certified, the employer must bargain with it in good faith for one year.
Voluntary Recognition
The NLRA does not preclude employers from voluntarily recognizing a union as an employee representative. An employer may do this if a majority of employees in a bargaining unit have signed authorization cards. A union and employer can also enter into a card check agreement, under which an employer agrees to recognize a union before the union begins to collect authorization cards. A card check agreement may require the union to collect more than a majority of authorization cards from bargaining unit employees.
If an employer voluntarily recognizes a union, employees can file a decertification petition or an election petition requesting representation by another union after a reasonable amount of time. A reasonable amount of time is defined by the NLRB as at least six months, but no more than one year after the parties' first bargaining session. 
The NLRB may also require an employer to recognize and bargain with a union if a majority of employees signed authorization cards and the employer engaged in unfair labor practices that make a fair election unlikely. The employer must bargain with the union, in good faith, for one year.
section_title: Decertification
paragraphs: The NLRB requires a secret ballot election to decertify either certified or voluntarily recognized unions. A decertification petition may be filed by employees or a union acting on their behalf. The petition must be signed by at least 30% of the employees in the bargaining unit represented by the union. Parties cannot file a decertification or election petition for unions certified in an NLRB-conducted election until one year after certification.
section_title: Withdrawal of Recognition
paragraphs: Union recognition can be withdrawn under two circumstances. First, recognition can be withdrawn if, one year after certification, the employer and union have not reached a contract agreement. Both parties must have bargained in good faith, and the employer must doubt that a majority of employees currently support the certified union. The employer's doubt must be based on objective information (e.g., a petition signed by a majority of employees). Second, recognition can be withdrawn if, after a voluntary recognition, no contract agreement has been reached after a reasonable amount of time and the employer has a reasonable doubt, supported by objective information, that the union is no longer supported by a majority of unit employees.
section_title: Bargaining Subjects
paragraphs: The NLRA mandates that employers must bargain with unions regarding "rates of pay, wages, hours of employment, and other conditions of employment." Because the statute does not provide further explanation, the NLRB and courts have divided bargaining subjects into three distinct categories: mandatory, permissive, and illegal.
subsections: section_title: Mandatory Subjects
paragraphs: At the request of either the employer or union, both parties must bargain over mandatory subjects. Employers are prohibited from taking unilateral action with respect to mandatory subjects, and cannot make agreements with individual union members about them. 
The NLRB defines the following terms: "wage," "hours of employment," and "other conditions of employment." The term "wage" includes overtime pay, shift differentials, paid holidays and vacations, commissions, severance pay, pensions, health insurance, and profit-sharing plans.
The term "hours of employment" includes work schedules. The term "other conditions of employment" include provisions for grievance procedures, workloads, and sick leave. 
section_title: Permissive Subjects
paragraphs: Permissive bargaining subjects are those that either party may propose for inclusion in collective bargaining but neither party is required to bargain over them. When a permissive subject is included in a collective bargaining agreement, that subject does not then become a mandatory subject. Permissive subjects include the definition of a bargaining unit, selection of bargaining representatives, and union-recognition clauses.
section_title: Illegal Subjects
paragraphs: The NLRA specifically prohibits either party from requiring the other party to contract for provisions that are illegal or that go against Congress's intent in enacting the NLRA. Closed-shop and hot-cargo clauses are examples of such provisions. Additional illegal subjects of bargaining include separation of employees by race, rules requiring preference for union members, and an employer's right to terminate and employee for union activity.
section_title: Prohibited Conduct
paragraphs: The NLRA defines and prohibits certain conduct as unfair labor practices (ULPs) to protect the rights of both employees and employers. Through its provisions, the NLRA attempts to prevent and remedy, but not punish, ULPs. The NLRB can issue cease-and-desist orders to stop ULPs, and it can require employers to reinstate and give back pay to employees who were improperly discharged for union activities. A union may be required to give an employee back pay if it is responsible for a ULP that caused an employer to discharge a worker. Punitive damages, however, are generally unavailable. 
subsections: section_title: During Union Organization Efforts
paragraphs: The NLRA imposes restrictions on employers and unions during the process of union organization. The act prohibits employers and unions from interfering with or coercing employees who are exercising their right to organize. The NLRB does not require a showing of intent to violate the act, rather, an employer's or union's conduct must tend to interfere with employees' right to organize.
During union organization, neither an employer nor a union can threaten discharge, loss of benefits, or plant closure if employees exercise their right to organize. An employer cannot raise wages to discourage workers from unionizing or discriminate against employees regarding conditions of employment (e.g., give unfavorable work assignments), and a union cannot cause an employer to discriminate against employees regarding employment conditions.
Employers are prohibited from dominating a union. An employer dominates a union when it has participated in the union's organization and assisted and supported its activities to such an extent that the union appears to be the employer's creation and not the employees' bargaining representative. Additionally, employers cannot interfere with or contribute money or other support to a union, such as supporting one union over another in an election or pressuring employees to financially support a union, absent a valid union security agreement. 
Unions are prohibited from interfering with employers' choice of selecting who will or will not represent them in the collective bargaining process. A union cannot influence an employee's choice of representative in procedures to address individual employee complaints. 
section_title: During an Ongoing Employer-Union Relationship
paragraphs: Both employers and unions are required to bargain collectively and in good faith with one another over "wages, hours of employment, and other terms and conditions of employment." "Good faith" has not been specifically defined, but factors surrounding the bargaining process are used to determine whether parties bargained in good faith, including the justification for proposals and a willingness to make concessions. Some actions, such as unilateral changes and bargaining directly with employees, are considered by the NLRB to be in and of themselves refusals to bargain and in violation of the requirement to bargain in good faith. 
Neither employers nor unions can "restrain or coerce employees" in exercising their right to bargain collectively. Employers cannot discriminate against employees to encourage or discourage union membership or because they have filed charges or given testimony under the NLRA. A union cannot cause an employer to discriminate against employees to encourage or discourage union membership. 
Unions can fine and discipline members, as long as those sanctions are consistent with NLRB policy. For instance, a union cannot fine, expel, or use violence against a member for filing a ULP charge, for testifying against other members in arbitration, or for refusing to participate in unlawful or unprotected activity. A union can, however, fine or suspend a member for violating internal union rules.
section_title: During Self-Help
paragraphs: In certain situations, the NLRA protects employees when they exercise self-help. When self-help is protected, employers violate the act by taking adverse or discriminatory action against employees who are using self-help. Protected activities are those used by employees, in a peaceful manner, to exercise their rights under the act, such as certain economic strikes, sympathy strikes, filing grievances, and activity opposing union leadership. Unprotected activities include those that are violent or unlawful. Unprotected employee activities include sit-down strikes, intermittent strikes, partial strikes, strikes in violation of a contract's no-strike clause, acts of disloyalty, and disruptive or vulgar behavior.
During a strike, employee rights differ depending on the reason for the strike. During an economic strike, employees retain their employment status and cannot be discharged, but employers can replace them. After the strike, if the employer has hired replacements, the striking employees are not entitled to job reinstatement. However, if the striking employees cannot find regular and substantially equivalent work, they are entitled to be recalled by the employer to jobs for which they are qualified, when jobs become available.
During a strike protesting an employer's unfair labor practices, employees can neither lose their job nor be permanently replaced. After the strike, absent serious misconduct on their part, striking employees are entitled to return to their jobs.
Employers can also engage in certain self-help activities. An employer can prevent employees from working (i.e., a lockout) but not over a dispute about nonmandatory bargaining subjects. During a lockout, an employer can unilaterally establish employment terms and conditions for workers hired as striker replacements. But, without a bargaining impasse, an employer may not alter employment terms and conditions of nonstriking employees. 
section_title: NLRA Enforcement and Adjudication Processes
paragraphs: The NLRA established the National Labor Relations Board (NLRB) to administer and enforce the act. The NLRB has the power to investigate and adjudicate representation disputes, ULP complaints, and contract disputes. NLRB decisions can be reviewed by federal courts in limited circumstances.
subsections: section_title: National Labor Relations Board
paragraphs: The NLRB is an independent federal agency charged with administering and enforcing the NLRA. The NLRB is comprised of a five-member Board ("the Board") and a General Counsel. 
The Board and General Counsel are appointed by the President and confirmed by the Senate. Traditionally, the Board is comprised of two Democrats, two Republicans, and a fifth member who belongs to the same party as the President. If a position is vacant and the Senate is in recess, the President can make a "recess appointment." The appointment expires at the end of the next Senate session.
The Board adjudicates objections and challenges to secret ballot elections, decides questions about the composition of bargaining units, and determines all ULP cases prosecuted by the General Counsel. The General Counsel has authority over ULP investigations and the issuance of ULP complaints; it has delegated its authority to issue ULP complaints to the NLRB's regional offices. 
section_title: Judicial Review
paragraphs: Only final orders issued by the Board in ULP cases are subject to judicial review by the courts. Board orders do not have the force of law, and parties can only be compelled to comply with NLRB orders through the U.S. courts of appeals. 
Generally, U.S. district courts cannot review Board decisions on ULP or representation cases. District courts can review representation decisions in connection with the review of an order in a ULP case. District courts can review representation cases if the Board made an order in excess of its jurisdiction or contrary to a specific provision in the NLRA. The Board and federal courts are not allowed to review General Counsel decisions not to issue a ULP complaint, unless they are in connection with a review of a Board final order. If, after an investigation, the regional director has "reasonable cause to believe" that a ULP charge has merit and that a complaint should be issued, the regional director must petition the district court for appropriate relief.
section_title: Dispute Resolution
subsections: section_title: Unfair Labor Practice Disputes
paragraphs: An employee, employer, union, or any other person can initiate a ULP investigation against an employer or a union by filing a charge with the NLRB. The charge must be filed no more than six months after the alleged incident. The charge is then investigated by the regional director, and the regional director determines whether a formal complaint should be issued. A refusal to issue a complaint can be appealed to the General Counsel. However, parties do not have a right to Board or court review.
If the General Counsel determines that a charge has merit, he may try to settle the matter either formally or informally. In an informal settlement, parties generally agree to withdraw the charge upon remedial action and notice of the proposed settlement terms to affected employees. If the charged party does not comply with the agreement terms, the settlement will be withdrawn, and the case will be prosecuted. The settlement is not subject to judicial review.
Formal settlements are used in cases where the General Counsel finds a persistent or deliberate violation of the NLRA. In a formal settlement, the charged party agrees to the Board's issuing a formal remedial order. If the charged party violates the settlement, the NLRB may institute judicial proceedings, or the party may be held in contempt.
When a settlement is not reached in a meritorious case, the regional office will issue a complaint. Hearings are then held before an administrative law judge (ALJ), who issues a decision and makes recommendations to the Board. If a party does not object to the ALJ's decision, the Board can adopt the ALJ's decision as its own. Otherwise, the Board can review the ALJ's decision and issue its own orders. The General Counsel is responsible for ensuring compliance with the Board's orders.
section_title: Contract Disputes
paragraphs: Arbitration is the primary mechanism for resolving contract disputes. In arbitration, the union and employer present their positions to an arbitrator who resolves the dispute. When arbitration is not possible, a party can bring a suit for contract violations in either state or federal court. However, if state law regarding contract interpretation or substance contradicts federal law, federal law prevails. The Board also has the authority to interpret collective bargaining contracts, but courts generally do not defer to the Board in contract interpretation. Both courts and the Board can issue injunctions to prevent certain actions, such as strikes that are in breach of a no-strike contract clause that requires arbitration.
section_title: Emergency Actions
paragraphs: When the President believes that a threatened or actual strike or lockout that affects an entire industry or a substantial part of it will endanger national health or safety, he may appoint a "board of inquiry" to investigate the issue. A board of inquiry can include a chairman and any other members the President chooses. The board then issues a report on the facts of the dispute to the President. However, the report cannot include recommendations.
After a report is issued, the President may direct the Attorney General to petition a U.S. district court to order a party to end the strike or lockout. If the court finds that the activity does indeed affect at least a substantial portion of an industry and threatens national health or safety, it will order a party to end the strike or lockout. A district court's orders may be appealed to a federal court of appeals.
While the injunction is in effect, the parties to the dispute are encouraged to settle the matter on their own, and the board of inquiry reconvenes. After 60 days, the board reports to the President the current state of relations between the parties. Within 15 days of the issuance of the report, the NLRB must then conduct a secret ballot election of the employees involved in the dispute on whether they wish to accept a final offer of settlement made by their employer.
After either the certification of the secret ballot election or a settlement, the injunction is discharged. The President submits a report detailing the process and any other recommendations of appropriate action to Congress.
section_title: The Federal Service Labor-Management Relations Statute
subsections: section_title: Background
paragraphs: While many private sector employees gained statutory rights to collective bargaining and remedies to unfair labor practices throughout the 1920s and 1930s, many of their public counterparts did not have such protections until the 1960s. Traditional concepts of government sovereignty and public employees' general satisfaction with their job security contributed to this disparity. However, by the 1960s, many federal public employees found their jobs to be less secure due to organizational and technological changes. Moreover, many commentators thought that the federal government's willingness to extend collective bargaining rights to private employees but not to its own employees was inconsistent.
subsections: section_title: Executive Order 10988
paragraphs: Union recognition bills were introduced in each Congress throughout the 1950s, but both President Harry Truman and President Dwight Eisenhower strongly opposed them. In 1961, President John F. Kennedy formed the Task Force on Employee-Management Relations in the Federal Service, which evaluated and made recommendations about federal employee unionization. In 1962, President Kennedy implemented the recommendations of the Task Force through Executive Order 10988. The order granted federal employees the right to join, or not to join, labor unions and to bargain collectively. These new rights, however, were not as extensive as those of private employees. For instance, federal employees generally could not negotiate over wages or benefits and were prohibited from striking. Additionally, an agency could require that employees negotiate over a collective bargaining agreement only during nonofficial time (i.e., at times when employees were not on duty and entitled to compensation). 
section_title: Executive Order 11491
paragraphs: In 1969, President Richard Nixon issued Executive Order 11491, which further developed the framework of federal labor-management relations. It provided that majority recognition would be the only form of union recognition, established the Federal Labor Relations Council (the predecessor to the current Federal Labor Relations Authority, FLRA) and the Federal Service Impasses Panel (FSIP), and listed prohibited unfair labor practices for both unions and management. It also allowed employees to use limited "official time" to negotiate a collective bargaining agreement. 
section_title: The Federal Service Labor-Management Relations Statute
paragraphs: Although federal employees were given collective bargaining rights under the Executive Orders (EOs) issued by Presidents Kennedy and Nixon, those rights were not necessarily secure, as EOs are subject to unilateral change or termination by the President. In 1978, however, Congress codified and adopted many of the EOs' provisions as Title VII of the Civil Service Reform Act of 1978. The law is commonly referred to as the Federal Service Labor-Management Relations Statute (FSLMRS). While the statute followed the general principles of the EOs, it also made certain changes, such as limiting the statute's coverage and allowing employees official time to negotiate collective bargaining agreements.
section_title: Recent Developments
paragraphs: In 2009, President Barack Obama issued Executive Order 13522, directed federal agencies to work with employees and unions to improve the delivery of services to the American people. The EO created the National Council on Federal Labor-Management Relations (the Council). The Council advises the President on matters involving labor-management relations in the executive branch. The Council was charged with creating pilot labor-management forums within the federal government to allow agency managers and unions to discuss labor-management issues in a nonadversarial setting. 
section_title: Other Federal Workforce Labor-Relations Statutes and Policies
paragraphs: Although several federal agencies were explicitly excluded from FSLMRS coverage (see " Employer Defined " below), some are covered by separate labor-relations statutes or policies. 
The Government Accountability Office (GAO) is excluded from FSLMRS coverage, but the General Accounting Office Personnel Act of 1980 gave GAO employees the right to organize and bargain collectively. 
Neither the FSLMRS nor the Tennessee Valley Authority (TVA) Act of 1933 granted TVA employees collective bargaining rights. However, in 1935, TVA adopted a policy that allows employees to organize and bargain over wages.
Without actually changing the language of the National Labor Relations Act (NLRA), Congress incorporated most NLRA provisions into the Postal Reorganization Act of 1970. This action gave enforceable collective bargaining rights to employees of the U.S. Postal Service.
section_title: Overview
paragraphs: The FSLMRS seeks to prevent labor-management disputes that could burden or obstruct federal government operations. It grants certain rights to both workers and employers, seeks to prevent practices that could frustrate a peaceful worker-employer relationship, and provides mechanisms for workers and employers to resolve disputes.
To achieve these goals, the FSLMRS regulates the labor-management relationship between workers and employers in most federal agencies. It provides parties with a standard process for choosing a union to act as an employee representative in the collective bargaining process and details which individuals can participate in the process. Once a union is selected, the FSLMRS governs which subjects workers and unions can negotiate. The FSMLRS also regulates how workers, employers, and unions should behave towards each other during the union selection and collective bargaining processes and prohibits certain unfair actions.
The Federal Labor Relations Authority (FLRA) administers and enforces the FSLMRS. The FLRA has the authority to investigate and adjudicate representation disputes, ULP complaints, and contract disputes. The Federal Mediation and Conciliation Service (FMCS) is an independent agency that provides voluntary mediation services to parties who cannot resolve a bargaining dispute. The Federal Service Impasses Panel (FSIP) is an entity within the FLRA that provides additional assistance in resolving disputes if FMCS services cannot resolve the dispute or if the parties specifically request FSIP's services. 
section_title: Scope of Coverage
paragraphs: The FSLMRS regulates collective bargaining rights and duties for most federal agencies, employees, and unions. The preliminary sections of the FSLMRS define "employer," "employee," and "labor organization."
State and local laws govern state and local public employees.
subsections: section_title: Employer Defined
paragraphs: The FSLMRS applies to most federal executive agencies, along with the Library of Congress, the Government Printing Office, and the Smithsonian Institution. Several agencies are specifically excluded from the statute's coverage. Those excluded agencies are the Government Accountability Office, the Federal Bureau of Investigation, the Central Intelligence Agency, the National Security Agency, the Tennessee Valley Authority, the Federal Labor Relations Authority, the Federal Impasses Panel, and the U.S. Secret Service.
The President has the power to unilaterally exclude an agency or subdivision from coverage under the FSLMRS if he determines the entity's "primary function" is "intelligence, counterintelligence, investigative, or national security work" and that the provisions of the statute cannot be applied "in a manner consistent with national security requirements and considerations." With this power, the President has excluded additional agencies and agency subdivisions, including the National Nuclear Security Administration, the Federal Air Marshall Service, and several subdivisions of each branch of the military.
section_title: Employee Defined
paragraphs: An employee includes any individual employed in an agency or an individual who is no longer employed at an agency because of unfair labor practices and who has not obtained regular and substantially similar employment elsewhere. The definition specifically excludes some individuals from the definition of employee, including noncitizens, members of the uniformed services, supervisors, management officials, officers or employees in the Foreign Service, and individuals who participate in a strike in violation of the statute. 
section_title: Labor Organization Defined
paragraphs: A labor organization is defined as an organization composed, at least in part, of employees who participate in and pay dues to that organization. The organization must have the purpose of dealing with an agency regarding conditions of employment and grievances. Organizations that deny membership on the basis of sex, color, race, creed, national origin, and other similar characteristics; advocate the overthrow of the U.S. government; are sponsored by an agency; or participate or assist in a strike are not labor organizations recognized under the statute.
section_title: Rights and Duties under the Law
paragraphs: The statute both mandates and prohibits certain actions of all parties involved in labor-management relations. The statute grants employees the right to organize and bargain collectively and sets forth the procedures and standards to be applied in the selection of a union as an employee representative and the subsequent relations between the union and the employer. 
Unions and agencies can bargain over working conditions but cannot bargain over those topics already governed by another law (e.g., rates of pay as determined by the General Schedule). Working conditions might include work hours and allocation of employee offices. Employees must share a "community of interest" to be recognized as an appropriate unit for union representation. The union selection process is more limited in the federal sector than in the private sector, as a union can only be certified as an employee representative through a secret ballot election and union-security agreements are illegal. 
Certain conduct is prohibited in the employer-union relationship during union organization and collective bargaining. Employers and unions cannot interfere with employees' right to organize and select a union. Employers and unions are required to bargain with each other in good faith, and employers can only bargain with an employee-selected union. If a bargaining impasse is reached, federal employees are prohibited from participating in strikes, work stoppages, slowdowns, or picketing that interferes with agency operations. 
subsections: section_title: Bargaining Subjects
paragraphs: The FSLMRS gives federal employees the right to bargain collectively over conditions of employment. Conditions of employment include "personnel policies, practices, and matters ... affecting work conditions." An employee's right to participate in political activities, the classification of positions, and any matters covered by other federal statutes (e.g., wages) are specifically excluded from this definition. 
Employees and their unions are also not allowed to bargain over the statutory rights of management that are set forth in the statute. These nonnegotiable managerial rights include the authority to determine the organization's mission or budget and the authority to hire, discharge, or assign work to an employee. The parties may, however, bargain over grievance procedures for adversely affected employees, the way in which management will exercise its authority, and, at the agency's election, the number of employees or positions assigned to a work project.
section_title: Union Selection
paragraphs: Federal employees have the right to select their union, and agencies must give exclusive recognition to the union selected by employees.
subsections: section_title: Union Security Agreements
paragraphs: Union security agreements are prohibited under the FSLMRS. Unions representing federal employees must represent all unit employees, regardless of whether they pay dues.
section_title: Determination of a Bargaining Unit
paragraphs: Unions can represent those employees who are grouped together in an appropriate unit. To find a unit "appropriate" for representation, the FSLMRS requires that three criteria be met. 
1. The unit must encompass employees who share a clear "community of interest," identifiable employment concerns distinct from those of other groups of employees. 2. The unit must promote an effective relationship with the agency. 3. The unit must promote efficient operations of the agency.
Management officials and supervisors cannot be included in a bargaining unit unless they have historically been included in the unit. Additional employees prohibited from a unit include employees who administer FSLMRS provisions and employees whose work affects national security.
section_title: Eligibility to Vote
paragraphs: The Federal Labor Relations Authority (FLRA) determines which employees are eligible to vote in secret ballot elections. Regularly scheduled intermittent employees who work in positions that exist year round or who have a reasonable expectation of continued employment can vote in elections. Temporary employees can also vote, if they have a reasonable expectation of continued employment beyond their initial six months of work and share a community of interest with the permanent employees included in the bargaining unit.
section_title: Certification
paragraphs: Under the FSLMRS, a union can only be certified as an employee representative through a secret ballot election. To initiate a secret ballot election, an individual, union, or agency must first file a representation petition and a "showing of interest" that either 30% or more of unit employees wish to be represented by a union or that at least 30% of unit employees allege that the union no longer represents a majority of the unit employees.
The regional director of the FLRA's General Counsel (see discussion of " FSLMRS Enforcement and Adjudication Processes " below) will determine whether the showing of interest is sufficient and meet with parties to resolve any preliminary disputes. It then conducts an investigation into any allegations made, including identifying related cases, identifying other parties who may be affected, and making any other necessary determinations. 
After an investigation and any hearings, the regional director can order a secret ballot election. If an election is ordered, parties are encouraged to enter into consent-election agreements that include the choices to be on the ballot and the method of election. However, if parties cannot agree to these terms, the regional director will issue a "direction of election." A direction of election sets out the election procedures. Parties have the opportunity to bring any nonprocedural issues before the regional director in a hearing.
Once an election is held, a union will be certified as an employee representative if it receives a majority of votes cast. If an election has more than one union on the ballot and no choice receives a majority of the votes, the two choices with the most votes face each other in a runoff election.
A party can file an objection to procedural aspects of an election or conduct that may have adversely impacted the election within five days of the vote tally. While the results of an election are pending, parties must maintain the terms of any existing collective bargaining agreement.
section_title: National Consultation Rights
paragraphs: The FSLMRS gives employees who are unrepresented by a certified union an additional collective bargaining protection. National Consultation Rights (NCRs) entitle a union to be informed of agency-proposed substantive changes in employment conditions and to present its views and recommendations on the matter, even if the union does not have exclusive agency recognition. An agency must consider any views and recommendations submitted to it by a union with NCRs before making a final decision. A union gains NCRs if a unit does not have a recognized exclusive representative within its agency and the union is the exclusive representative of at least 3,500 or 10% of employees in the agency. 
section_title: Decertification
paragraphs: An election can also be held to determine if a bargaining unit no longer wishes to be represented by its existing union. As with a petition for a representation election, an individual, union, or agency can file a petition for an election, and the petition must be signed by or accompanied by authorization cards of at least 30% of the unit employees who allege that the union no longer represents a majority of the unit employees.
Additionally, a regional director can revoke certification if a union disclaims its interest in representing the unit or if the regional director determines that the unit is no longer appropriate because of a "substantial change in character and scope of the unit" and that an election is unnecessary.
section_title: Prohibited Conduct
paragraphs: The FSLMRS defines and prohibits certain conduct as unfair labor practices (ULPs) to protect the rights of both workers and employers. The FLRA can issue cease-and-desist orders to stop a ULP, require employers to reinstate and give backpay to employees who were improperly discharged for union activities, and require parties to renegotiate contracts in accordance with its orders. A union may be required to give an employee backpay if it caused an employer to discharge that employee.
subsections: section_title: During Union Organization Efforts
paragraphs: The FSLMRS protects employees' right to organize and imposes restrictions on employers and unions during this process. The statute prohibits employers and unions from interfering with or coercing employees exercising their right to organize. For instance, neither an employer nor a union can threaten discharge or make threatening statements to employees to influence their decision to join a union. A union cannot cause an employer to discriminate against employees regarding employment conditions.
Agencies are prohibited from sponsoring, controlling, or assisting a union. Prohibited conduct includes actively assisting a union in organizing its employees or campaigning for a particular union or individual running for union office. 
section_title: During an Ongoing Employer-Union Relationship
paragraphs: Both employers and unions are required to negotiate in good faith with one another over conditions of employment. This obligation to negotiate includes, if requested by either party, the duty to enter into a written collective bargaining agreement. This obligation does not require either party to make a concession or agree to a proposal by the other party. 
The duty to bargain in good faith includes coming to the bargaining table with a willingness to reach a collective bargaining agreement and meeting at reasonable times and places. For instance, both employers and unions are required to bargain on negotiable matters proposed by one or both parties that are not already in the collective bargaining agreement. Additionally, employers cannot unilaterally change working conditions. Working conditions might include work hours or allocation of employee offices. Neither employers nor unions can refuse to cooperate in impasse procedures and decisions. Failure to cooperate includes failing to comply with a final order from the Federal Service Impasses Panel (FSIP), the FLRA's dispute resolution entity.
Employers cannot discipline or discriminate against employees who file complaints under the statute. A union cannot coerce, discipline, fine, or attempt to coerce a union member as punishment or to hinder their work. Employees are protected from union harassment when they are performing their official work duties. Additionally, unions cannot discriminate against employees regarding union membership because of race, color, creed, national origin, sex, age, civil service status, political affiliation, marital status, or handicap. Neither employers nor unions can refuse to comply with any other provision of the statute.
section_title: During Self-Help
paragraphs: Federal employees can use self-help to exert pressure on an employer, but the types of self-help available are more limited than under federal labor relations laws that apply to the private sector. Federal employees can engage in peaceful, informational picketing as long as the activity does not interfere with agency operations. However, unlike private-sector employees, federal employees cannot participate in, and unions cannot encourage, strikes, work stoppages, slowdowns, or pickets that interfere with agency operations. Additionally, a union commits a ULP if it fails to prevent such activity. If a union willfully or intentionally supports such actions, the FLRA can revoke its exclusive recognition status.
section_title: FSLMRS Enforcement and Adjudication Processes
paragraphs: The Federal Labor Relations Authority (FLRA) is the primary agency that administers and enforces the statute. The FLRA has the authority to investigate and adjudicate representation disputes, ULP complaints, and contract disputes. The Federal Mediation and Conciliation Service (FMCS) provides voluntary mediation services to parties who have reached a negotiation impasse. The Federal Service Impasses Panel (FSIP) is an entity within the FLRA that provides additional assistance in resolving disputes if FMCS services cannot resolve the dispute or if the parties specifically request FSIP's services. The FLRA's General Counsel investigates and prosecutes ULP complaints. FLRA decisions can be reviewed by federal courts in limited circumstances. Judicial review of FSIP decisions is unavailable.
subsections: section_title: The Federal Labor Relations Authority
paragraphs: The FLRA is an independent federal agency charged with administering and enforcing the FSLMRS. It is composed of a three-member Authority, the General Counsel, and the FSIP. The Authority's responsibilities include hearing ULP cases, determining the appropriateness of units, and conducting secret ballot elections. The members of the Authority are appointed by the President for five-year terms. No more than two members can be of the same political party. The General Counsel investigates and prosecutes complaints before the Authority and is appointed by the President for a five-year term. The FLRA can delegate its power to determine election issues and to investigate and prosecute ULP complaints to its regional offices. 
section_title: The Federal Mediation and Conciliation Service
paragraphs: The FMCS provides mediation services for parties who have reached an impasse in negotiations. FMCS services are available to both private and public workers and employers. In the federal sector, use of FMCS services is voluntary. If federal parties are unable to resolve their dispute using FMCS services, they can request that FSIP consider the matter or they can agree to binding arbitration procedures. The arbitration procedures must be approved by FSIP. To aid in arbitration, the FMCS maintains a list of approximately 1,400 independent arbitrators who can hear and decide disputes over collective bargaining interpretation or application.
section_title: The Federal Service Impasses Panel
paragraphs: FSIP is an entity within the FLRA and provides assistance in resolving disputes between agencies and unions over working conditions. FSIP has seven members who are appointed by the President and serve staggered five-year terms.
If parties cannot resolve an impasse by using a third-party mediator or if either party requests FSIP's services, FSIP can make recommendations to the parties and assist them in resolving the dispute. If the parties still cannot come to an agreement, FSIP can impose an agreement on the parties.
section_title: Judicial Review
paragraphs: Issues delegated to a regional director or administrative law judge can be reviewed and then affirmed, reversed, or modified by the Authority. In some cases, a party can also seek court review of a final order made by the Authority. For a court to review a decision, generally, the Authority's determinations must be arbitrary or contrary to the law. Direct judicial review of FSIP orders is unavailable. 
section_title: Dispute Resolution
subsections: section_title: Unfair Labor Practice Disputes
paragraphs: An employee, union, or agency can initiate a ULP investigation by filing a charge with an FLRA regional director. Generally, a charge must be filed no more than six months after the alleged ULP occurred. The charge is investigated by regional office staff. The regional director, at his discretion, may issue a complaint, which sets forth the alleged ULP and the hearing date before an ALJ. If the regional director decides not to issue a complaint, the decision can be appealed to the General Counsel.
Throughout the processing of a charge, the Authority offers parties voluntary alternative dispute resolution services, including training, education, and intervention at its Collaboration and Alternative Dispute Resolution Office (CADRO). If the regional director decides to issue a complaint and the parties are still unable to settle the dispute, the General Counsel prosecutes the complaint before an ALJ. The ALJ's decision can be reviewed by the Authority. If the Authority does not review the decision, the decision becomes the Authority's decision.
If the Authority finds that a ULP has occurred, it can order an agency to reinstate an employee with backpay, the parties to enter into a collective bargaining agreement, a party to stop committing the ULP (cease-and-desist order), or any other action that would carry out the purpose of the statute. Additionally, district courts can issue temporary relief (e.g., cease-and-desist orders) during the processing of a complaint if the General Counsel believes that not maintaining the status quo would frustrate the intent of the statute.
section_title: Contract Disputes
subsections: section_title: Negotiability
paragraphs: Disputes over whether parties have an obligation to negotiate a specific contract term generally fall into one of two categories: negotiability disputes and bargaining obligation disputes. In a negotiability dispute, the agency and union disagree about whether a proposed contract term is contrary to the law such that the agency is not required to negotiate over it. If the agency contends it is not required to negotiate over a matter, the union may initiate a negotiability appeal in which it asks the Authority to review the matter.
In a bargaining obligation dispute, an agency usually argues that it has no obligation to bargain over a matter because the proposal is already covered by an existing collective bargaining agreement, the union has waived the right to bargain, a change initiated by the agency is too minor to warrant bargaining, or the matter does not cover a condition of employment. These disputes can be resolved through ULP resolution procedures, negotiated grievance procedures, or negotiability appeal procedures.
To initiate procedures in a negotiability appeal, a union must file a petition with the Authority's Office of Case Control, not the regional office. The parties then explain their dispute to the Authority in a conference and a series of written allegations, and the Authority makes a decision. If at any time during the appeal, the parties express an interest in mediation, they will be referred to CADRO. 
section_title: Negotiated Grievance Procedures
paragraphs: All collective bargaining agreements are required to contain negotiated grievance procedures, which lay out procedures for settling grievances. These procedures must provide for binding arbitration if a grievance cannot be settled by the parties. Usually, the procedures set forth in negotiated grievance procedures are the only procedures available for resolving grievances.
A negotiated grievance procedure automatically covers all issues, except those excluded by law or those that parties explicitly exclude. Those subjects that are excluded from negotiated grievance procedures by the FSLMRS include retirement, life insurance, or health insurance benefits and suspension or removal for reasons of national security. Procedures other than the negotiated grievance procedures exist for disputes involving a removal or demotion for unacceptable performance; serious adverse actions, such as a reduction in grade or pay; employment discrimination allegations; personnel actions prohibited by statute; and unfair labor practices. 
Either party can file an exception to most arbitration awards with the Authority within 30 days of the award being served on the parties. The Authority can make recommendations and take appropriate action regarding the award if it finds the award is contrary to law or on "other grounds similar to those applied by Federal courts in private sector labor-management relations." 
section_title: Impasses
paragraphs: Parties have several dispute resolution options when they have reached an impasse in the collective bargaining process. The agency and union may agree on a method to help resolve the dispute, such as binding private arbitration. Parties can also voluntarily go to the FMCS for assistance to resolve an impasse.
If parties have exhausted voluntary attempts to settle an impasse, either party can request that FSIP consider the issue. If FSIP asserts jurisdiction, it can either recommend dispute resolution procedures to the parties (e.g., refer the parties to CADRO) or assist them in resolving the impasse. FSIP's procedures are generally informal, but it can hold hearings, administer oaths, issue subpoenas, and take any other necessary actions to resolve the impasse. Afterwards, FSIP makes a final decision and order, which is binding on the parties for the term of their agreement. 
section_title: Emergency Actions
paragraphs: Unlike the RLA and FLRA, the FSLMRS does not have any emergency dispute resolution provisions.
Appendix A. Glossary of Terms
Appendix B. List of Acronyms
Appendix C. Comparison of RLA, NLRA, and FSLMRS Key Provisions