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<title> - PRACTICE MAKES PERFECT: STRENGTHENING HOMELAND SECURITY BY EXERCISING TERRORISM SCENARIOS</title> |
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[House Hearing, 108 Congress] |
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[From the U.S. Government Publishing Office] |
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PRACTICE MAKES PERFECT: |
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STRENGTHENING HOMELAND SECURITY |
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BY EXERCISING TERRORISM SCENARIOS |
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======================================================================= |
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HEARING |
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before the |
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SELECT COMMITTEE ON HOMELAND SECURITY |
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HOUSE OF REPRESENTATIVES |
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ONE HUNDRED EIGHTH CONGRESS |
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SECOND SESSION |
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__________ |
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JUlY 8, 2004 |
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__________ |
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Serial No. 108-53 |
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Printed for the use of the Select Committee on Homeland Security |
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Available via the World Wide Web: http://www.gpoaccess.gov/congress/ |
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index.html |
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__________ |
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U.S. GOVERNMENT PRINTING OFFICE |
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24-733 WASHINGTON : 2005 |
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_________________________________________________________________ |
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For sale by the Superintendent of Documents, U.S. Government |
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Printing Office Internet: bookstore.gpo.gov Phone: toll free |
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(866) 512-1800; DC area (202) 512-1800 Fax: (202) 512-2250 Mail: |
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Stop SSOP, Washington, DC 20402-0001 |
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SELECT COMMITTEE ON HOMELAND SECURITY |
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Christopher Cox, California, Chairman |
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Jennifer Dunn, Washington Jim Turner, Texas, Ranking Member |
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C.W. Bill Young, Florida Bennie G. Thompson, Mississippi |
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Don Young, Alaska Loretta Sanchez, California |
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F. James Sensenbrenner, Jr., Edward J. Markey, Massachusetts |
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Wisconsin Norman D. Dicks, Washington |
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David Dreier, California Barney Frank, Massachusetts |
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Duncan Hunter, California Jane Harman, California |
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Harold Rogers, Kentucky Benjamin L. Cardin, Maryland |
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Sherwood Boehlert, New York Louise McIntosh Slaughter, New |
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Joe Barton, Texas York |
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Lamar S. Smith, Texas Peter A. DeFazio, Oregon |
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Curt Weldon, Pennsylvania Nita M. Lowey, New York |
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Christopher Shays, Connecticut Robert E. Andrews, New Jersey |
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Porter J. Goss, Florida Eleanor Holmes Norton, District of |
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Dave Camp, Michigan Columbia |
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Lincoln Diaz-Balart, Florida Zoe Lofgren, California |
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Bob Goodlatte, Virginia Karen McCarthy, Missouri |
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Ernest J. Istook, Jr., Oklahoma Sheila Jackson-Lee, Texas |
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Peter T. King, New York Bill Pascrell, Jr., New Jersey |
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John Linder, Georgia Donna M. Christensen, U.S. Virgin |
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John B. Shadegg, Arizona Islands |
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Mark E. Souder, Indiana Bob Etheridge, North Carolina |
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Mac Thornberry, Texas Ken Lucas, Kentucky |
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Jim Gibbons, Nevada James R. Langevin, Rhode Island |
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Kay Granger, Texas Kendrick B. Meek, Florida |
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Pete Sessions, Texas Ben Chandler, Kentucky |
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John E. Sweeney, New York |
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John Gannon, Chief of Staff |
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Stephen DeVine, Deputy Staff Director and General Counsel |
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Thomas Dilenge, Chief Counsel and Policy Director |
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David H. Schanzer, Democrat Staff Director |
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Mark T. Magee, Democrat Deputy Staff Director |
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Michael S. Twinchek, Chief Clerk |
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(II) |
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C O N T E N T S |
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Page |
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STATEMENTS |
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The Honorable Christopher Cox, a Representative in Congress From |
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the State of California, and Chairman, Select Committee on |
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Homeland Security: |
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Oral Statement................................................. 1 |
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Prepared Statement............................................. 2 |
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The Honorable Jim Turner, a Representative in Congress From the |
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State of Texas, Ranking Member, Select Committee on Homeland |
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Security: |
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Oral Statement................................................. 2 |
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Prepared Statement............................................. 4 |
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The Honorable Robert E. Andrews, a Representative in Congress |
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From the State of New Jersey................................... 41 |
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The Honorable Donna M. Christensen, a Delegate in Congress From |
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the U.S. Virgin Islands........................................ 44 |
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The Honorable Norman D. Dicks, a Representative in Congress From |
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the State of Washington........................................ 38 |
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The Honorable Jennifer Dunn, a Representative in Congress From |
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the State of Washington........................................ 5 |
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The Honorable Jim Gibbons, a Representative in Congress From the |
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State of Nevada................................................ 36 |
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The Honorable Bennie G. Thompson, a Representative in Congress |
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From the State of Mississippi.................................. 34 |
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WITNESSES |
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Mr. Thomas O. Mefford, Director, DuPage County Office of Homeland |
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Security and Emergency Management State of Illinois: |
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Oral Statement................................................. 22 |
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Prepared Statement............................................. 24 |
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Ms. C. Suzanne Mencer, Executive Director, Office for State and |
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Local Government Coordination and Preparedness, Department of |
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Homeland Security: |
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Oral Statement................................................. 6 |
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Prepared Statement............................................. 8 |
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Accompanied by: |
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Mr. Corey D. Gruber, Associate Director, Office for Domestic |
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Preparedness, Department of Homeland Security.................. 28 |
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Mr. Clark S. Kimerer, Deputy Chief of Operations, Seattle Police |
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Department, Seattle Washington: |
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Oral Statement................................................. 16 |
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Prepared Statement............................................. 18 |
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APPENDIX |
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Material Submitted for the Record: |
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Questions for Ms. C. Suzanne Mencer............................ 47 |
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Prepared Statement of Advanced Systems Technology, Inc48 <plus-minus> |
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PRACTICE MAKES PERFECT: |
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STRENGTHENING HOMELAND SECURITY BY EXERCISING TERRORISM SCENARIOS |
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---------- |
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Thursday, July 8, 2004 |
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House of Representatives, |
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Select Committee on Homeland Security, |
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Washington, DC. |
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The committee met, pursuant to call, at 1:11 p.m., in room |
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210, Cannon House Office Building, Hon. Christopher Cox |
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[chairman of the committee] presiding. |
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Present: Representatives Cox, Dunn, Camp, Gibbons, Turner, |
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Thompson, Dicks, Andrews, Lofgren, McCarthy, Christensen, |
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Etheridge, Lucas and Langevin. |
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Chairman Cox. Welcome. The Select Committee on Homeland |
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Security will come to order. The committee is meeting today to |
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examine how terrorism preparedness exercises function in |
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strengthening the Federal, State and local government homeland |
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security response capabilities. |
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In order to allow us to hear from our witnesses more |
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quickly, I would ask members to waive or limit the duration of |
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oral opening statements. Those who are present within 5 minutes |
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of the gavel and waive their opening statements will be |
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allotted 3 additional minutes for questioning the panel. If |
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members have written statements, they may be included in the |
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hearing record. |
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As most of you know, this committee recently reported |
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H.R.266, the Faster and Smarter Funding For First Responders |
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Act. This bill authorizes $3.4 billion annually to aid first |
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responders in both preventing and responding to acts of |
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terrorism through improved planning, equipment, training and |
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exercises. We expect this important bill to be considered on |
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the House floor shortly. |
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Today, we examine how one part of the grant funds |
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authorized by this bill will be used to strengthen our Nation |
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through terrorism preparedness exercises. Scenario-based |
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training is critical to an effective counterterrorism program |
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because the terrorist threat is often not visible. We need to |
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remind ourselves through training of how real and enduring this |
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threat is, as we were reminded again today by Secretary Ridge. |
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The stakes are high. |
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In evaluating FEMA's response to the Oklahoma City bombing, |
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the General Accounting Office cited a number of unique |
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terrorism-related challenges. The arrival agencies on the scene |
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weren't coordinated in their times of arrival. There was a |
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clear need to better integrate typical law enforcement |
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functions, such as preserving the chain of evidence, with |
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typical disaster response and recovery functions, such as |
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clearing rubble. |
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The mission to create a national strategy for terrorism |
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preparedness exercises began with President Bush's national |
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strategy for homeland security. It was codified in the Homeland |
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Security Act, which gave the Department of Homeland Security |
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the specific responsibility to coordinate preparedness efforts, |
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as well as to work with State and local entities on exercises |
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to combat terrorism. |
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In response to this mandate, the Department has focused on |
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two areas, national programs and State and local programs. The |
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national program focuses broadly on the Federal Government's |
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response and coordination of Federal, State and local |
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resources. For example, the TOPOFF exercise series takes place |
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over multiple days and tests the ability of several communities |
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to respond to weapons of mass destruction. TOPOFF 2 was |
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conducted almost 1 year ago and involved over 20,000 |
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participants, over 25 Federal, State and local agencies and |
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departments and the government of Canada. |
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We are fortunate to have with us today key participants in |
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the 2003 TOPOFF 2 exercises from both the Chicago and Seattle |
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sites. I look forward to hearing the assessments of our |
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witnesses on the strengths and weaknesses of the TOPOFF |
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exercise. |
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TOPOFF 2 cost $16 million, but it provided valuable |
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lessons. Agencies were able to rehearse for the first time the |
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actions they would take when the homeland security advisory |
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system is elevated to red. Should highways be closed? Should |
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airports be closed? Who is going to make these decisions? The |
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exercise allowed us to see the consequences of making these |
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very decisions. Similarly, the original TOPOFF exercise |
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revealed difficulties in distributing the strategic national |
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stockpile. |
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Since then, HHS, DHS, and State and local governments have |
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focused on remedying these problems; and we are now better |
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prepared to deliver and distribute the stockpile than we were |
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before TOPOFF. |
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The Department clearly needs a robust terrorism |
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preparedness exercise program. It needs a program that is |
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coordinated across the Department and is programmed to share |
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data and lessons learned with State and local governments and, |
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when appropriate, with the private sector. It is our intent to |
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codify and expand some of these exercise program elements in |
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the committee's first-ever DHS authorization bill. |
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We are fortunate today to have representatives from the |
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front lines in this terrorism preparedness effort, from the |
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Department of Homeland Security, from the Seattle Police |
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Department and from the DuPage County Office of Emergency |
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Management. I look forward to hearing your thoughts and |
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testimony today. |
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Prepared Statement of the Honorable Christopher Cox |
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As most of you know, this Committee recently reported out H.R. |
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3266, The Faster and Smarter Funding for First Responders Act. This |
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bill authorizes a $3.4 billion annually to aid first responders in both |
|
preventing and responding to acts of terrorism--through improved |
|
planning, equipment, training, and exercises. We expect this important |
|
bill to be considered on the House floor shortly. |
|
Today, we examine how one part of the grant funds authorized by |
|
this bill will be used to strength,en our Nation through terrorism |
|
preparedness exercises. Scenario-based training is critical to an |
|
effective counterterrorism program because the terrorist threat is |
|
often not visible and complacency can easily set in. We need to remind |
|
ourselves through training of how real and enduring this threat is--as |
|
we were reminded again this morning by Secretary Ridge. The stakes are |
|
high. In evaluating FEMA's response to the Oklahoma City bombing, GAO |
|
cited a number of unique, terrorism-related challenges. The arrival |
|
agencies on the scene were not coordinated. There was a clear need to |
|
better integrate typical law enforcement functions, like preserving the |
|
chain of evidence, with typical disaster response and recovery |
|
functions, like clearing rubble. |
|
The mission to create a national strategy for terrorism |
|
preparedness exercises began with President Bush's National Strategy |
|
for Homeland Security and was codified in the Homeland Security Act, |
|
which gave DHS the specific responsibility to coordinate preparedness |
|
efforts at the Federal level, as well as to work with state and local |
|
entities on exercises to combat terrorism. In response to this mandate, |
|
the Department has focused on two areas--national programs and state |
|
and local programs. |
|
The National Program focuses broadly on the Federal Government's |
|
response and coordination of federal, state and local resources. For |
|
example, the TOPOFF exercise series takes place over multiple days and |
|
tests the ability of several communities to respond to weapons of mass |
|
destruction. TOPOFF 2 was conducted almost one year ago, and involved |
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over 20,000 participants, and over 25 federal, state, and local |
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agencies and departments, and the Canadian Government. We are fortunate |
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to have with us today key participants in the 2003 TOPOFF 2 exercises |
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from both the Chicago and Seattle sites. I look forward to hearing the |
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assessments of our witnesses as to the strengths and weaknesses of the |
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TOPOFF exercise. |
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TOPOFF 2 cost $16 million, but it provided valuable lessons. |
|
Agencies were able to rehearse, for the first time, the actions they |
|
would take when the Homeland Security Advisory System is elevated to |
|
Red. Should highways be closed? Should airports be closed? Who would |
|
make these decisions? The exercise allowed us to see the consequences |
|
of making these very decisions. Similarly, the original TOPOFF exercise |
|
revealed difficulties in distributing the Strategic National Stockpile. |
|
Since then, HHS, DHS and state and local governments have focused on |
|
remedying these problems, and we are now better prepared to deliver and |
|
distribute the Stockpile than we were before TOPOFF. |
|
The Department clearly needs a robust terrorism-preparedness |
|
exercise program. It needs a program that is coordinated across the |
|
Department and is programmed to share data and lessons learned with |
|
state and local governments and, when appropriate, with the private |
|
sector. It is our intent to codify and expand some of these exercise |
|
program elements in the Committee's first-ever DHS authorization bill. |
|
We are fortunate today to have representatives from the front lines |
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in this terrorism preparedness effort--from the Department of Homeland |
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Security, the Seattle Police Department and the DuPage County Office of |
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Emergency Management. I look forward to hearing your thoughts and |
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testimony today. |
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I now recognize the Ranking Member, Jim Turner of Texas, |
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for an opening statement. |
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Mr. Turner. Thank you, Mr. Chairman; and welcome to all of |
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our witnesses. We look forward to hearing about your experience |
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with the TOPOFF exercise series. I think it is very critical |
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that we do these kind of exercises, and I know that you will |
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have some good reports and information to share with us about |
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the exercises that have been conducted to date. There is no |
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doubt that effective exercises at all levels of government will |
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help us to be prepared in the event of a terrorist attack, and |
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I commend you on your efforts and your work in this area. |
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There are several issues that I hope you will try to |
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address in your comments to us today. |
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First, I am concerned about how we develop the scenarios |
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for the exercises. Do we rely upon the intelligence |
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information, the threat, and the vulnerability assessments that |
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our Department of Homeland Security is supposed to be |
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preparing? Or do the scenarios come from some other source? If |
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we are not using the threat and vulnerability information, it |
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seems to me that we are not conducting the exercises that we |
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may need to be conducting; and I would like to hear how the |
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scenario development process occurs. |
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Second, I would like to know a little bit about how the |
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Department of Homeland Security measures the effectiveness of |
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these exercises. What readiness level are you seeking to |
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achieve? How does the conduct of an exercise contribute to our |
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State and local governments' overall preparedness? And, |
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following an exercise, do the Department and the participating |
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State and locality have a clear understanding of what |
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additional planning, training, and equipment is necessary to |
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prepare that impacted community for that kind of terrorist |
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incident? |
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Third, I would be interested in knowing if the actual--or |
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if the conduct of these exercises has actually led to fixing |
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any of the problems that were discovered. |
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The exercise I understand we are going to hear about today |
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occurred about a year ago, in May of 2003; and it would be |
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interesting to know not only how the exercise was carried out |
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but, perhaps more importantly, how DHS and the Cities of |
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Seattle and Chicago have addressed the shortfalls that were |
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uncovered through the exercise. |
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It is my understanding that the after action report for |
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that exercise revealed that there was little understanding of |
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inter--or intra-agency command and control protocols, that many |
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exercise players did not fully understand their reporting |
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relationships with Federal officials, that a number of major |
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pre-existing interagency Federal plans and processes were |
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circumvented during the exercise. There were logistical |
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difficulties accessing DHS assets and resources, and there was |
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a lack of a robust and efficient emergency communications |
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infrastructure in the Chicago hospital system that impeded |
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response. |
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All of those issues seem to be important, and the more |
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interesting side of your testimony would be what have we done |
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since that exercise to solve those uncovered problems. So I |
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would appreciate a description of what lessons we learned and |
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how have we responded to them. |
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So thank you so much for being here, and we appreciate very |
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much the good work that you are doing. Thank you. |
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Prepared Statement of Jim Turner |
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Thank you, Mr. Chairman. |
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Director Mencer, welcome back. Mr. Mefferd and Mr. Kimmerer, |
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welcome to Washington. Thank you all for appearing before the Select |
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Committee today, and I look forward to your testimony on the Department |
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of Homeland Security's exercise programs, and specifically the TOPOFF |
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exercise series. |
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The Department of Homeland Security, and particularly the Office |
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for Domestic Preparedness, plays a crucial role in preparing our |
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country to win the war on terror. It oversees a range of programs to |
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prepare our first responders, individually, and our communities, more |
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broadly, to prepare for and respond to acts of terrorism. It is |
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critical that the job is done right. |
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Effective exercises at all levels of government are a key component |
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of our terrorism preparedness activities. The Arlington County, |
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Virginia Fire Department's after-action report on their response to the |
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9-11 attack noted that frequent training and exercises with the Federal |
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Bureau of Investigation, the Pentagon, and the Military District of |
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Washington made a substantial contribution to their successful response |
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operation. |
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Therefore, the Department is to be commended for its commitment to |
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a robust exercise program, particularly the TOPOFF program, and for the |
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efforts it has undertaken to provide state and local governments with |
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guidance on developing and conducting exercises. |
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However, there are several issues that I would like you to address |
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either in your testimony or in response to the Committee's questions. |
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First, I am concerned that in the development of exercise |
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scenarios, DHS does not utilize threat and vulnerability information to |
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guide its choice of either the location of the incident, or the mode of |
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terrorist attack. Why don't the TOPOFF exercises focus on what the |
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intelligence assessment indicates is a city's highest vulnerability? I |
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am afraid that Department's inability to develop a comprehensive threat |
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and vulnerability assessment--which has been noted by this Committee on |
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numerous occasions--has a significant, negative impact on the conduct |
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of your exercise program. |
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Second, how is DHS measuring the effectiveness of its exercise |
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program? What ``readiness'' level are you seeking to achieve in the |
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exercise venues, and how does the conduct of an exercise contribute to |
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a state or local government's overall preparedness? Following an |
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exercise, do DHS and the participating states and localities have a |
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clear understanding of what additional planning, training, and |
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equipment are necessary to fully prepare the impacted communities? |
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Third, while the actual conduct of exercises is important, it is |
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equally important to fix the problems revealed by the exercise. The |
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TOPOFF exercise we will hear about today took place over a year ago, in |
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May of 2003. At this point, while I am interested in how the exercise |
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was carried out, I am much more interested in how both DHS and the |
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cities of Seattle and Chicago addressed any shortfalls in their |
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response operations. For example, the after-action report for the |
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TOPOFF 2 exercises noted the following: |
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<bullet> There was little understanding of inter- and intra- |
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agency command and control protocols, and many exercise players |
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did not fully understand the reporting relationships among |
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federal officials; |
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<bullet> A number of major, pre-existing interagency federal |
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plans and processes were circumvented during the exercise; |
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<bullet> There were logistical difficulties accessing DHS |
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assets and resources; and |
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<bullet> A lack of a robust and efficient emergency |
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communications infrastructure in Chicago's hospital system |
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impeded response, and resource demands challenged these |
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hospitals throughout the exercise. |
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I am interested in understanding how you have improved your |
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operations since the exercise to assure us, and the nation, that in the |
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event of a real terrorist attack, we will not repeat the same mistakes. |
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Therefore, I would appreciate a description of how any lessons learned |
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from the exercise have been incorporated into either the Department's, |
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or your city's, day-to-day policy decisions, and the specific |
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corrective actions you have undertaken to remedy any operational |
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deficiencies. |
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Finally, I am not convinced that the Department is taking full |
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advantage of the exercise knowledge and expertise resident in a number |
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of its components, such as FEMA and the Coast Guard. These agencies |
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were conducting multi-agency, intergovernmental exercises long before |
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the Department of Homeland Security was created. I recognize that the |
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Office for Domestic Preparedness has been tasked with managing the |
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National Exercise Program; however, DHS must begin the process of |
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integrating the vast resources under its control to build the most |
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effective programs. |
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As you can see, I have many questions and concerns about the |
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Department's exercise program. I hope that in addition to describing |
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your experiences in the TOPOFF 2 exercise, you can directly address the |
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questions I have raised. Thank you for being here, and I look forward |
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to your testimony. |
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Chairman Cox. Thank the gentleman. |
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The Chair recognizes the Vice Chairwoman of the full |
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committee, Jennifer Dunn of Washington. |
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Ms. Dunn. Thank you very much, Mr. Chairman; and we are |
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delighted that you are here with us today, panel. We look |
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forward--having heard bits and pieces of what happens as a |
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result of the analysis of TOPOFF--to seeing the big picture in |
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your eyes. |
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Mr. Chairman, we are especially lucky today to have a local |
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official from my hometown and my State of Washington, Deputy |
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Chief Clark Kimerer, who is number two at the Seattle Police |
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Department, on this panel today; and he will bring a unique |
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perspective because he was actually there on the ground in May |
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of last year at the TOPOFF 2 exercise. He started at the |
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Seattle Police Department in 1983 as an officer; and now, as |
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Deputy Chief of Operations, he oversees the Investigation and |
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Emergency Preparedness Bureau. |
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Chief Kimerer, you recognize some of the people on this |
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panel because some of them met with you when we were in town |
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for a field hearing last fall; and we appreciate your coming |
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back to Washington, D.C., to discuss with us again in more |
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detail the perspective of those who were on the ground in |
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Seattle the day of TOPOFF 2. We look forward to your testimony. |
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With that, Mr. Chairman, I will yield back. |
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Chairman Cox. I thank the gentlelady. |
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Are there further opening statements? |
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If not, I now ask unanimous consent that a video from the |
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Department of Homeland Security be shown at this time. Without |
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objection, so ordered. |
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[Video played.] |
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Chairman Cox. That video, of course, reflects what we |
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actually conducted as an exercise during TOPOFF 2. It was I |
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think quite clearly prepared by the Department of Homeland |
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Security and sets the stage for the testimony of our next |
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witnesses by providing a visual representation of how exercises |
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are designed and conducted. |
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We will now hear testimony from our three witnesses; and I |
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want to remind our witnesses that, under our committee rules, |
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they should strive to limit their opening remarks to 5 minutes. |
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Each witness's entire written statement, at full length, will |
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appear in the record. We will also allow the entire panel to |
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testify before the questioning of any witness. |
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Chairman Cox. The Chair now recognizes our first witness, |
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Ms. Suzanne Mencer, Executive Director of the Office for State |
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and Local Government Coordination and Preparedness of the |
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Department of Homeland Security. Miss Mencer, welcome. |
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STATEMENT OF C. SUZANNE MENCER |
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Ms. Mencer. Thank you very much, Chairman Cox. I appreciate |
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the opportunity to be here today. |
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It is certainly my pleasure, on behalf of Secretary Ridge, |
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to talk about our homeland security exercise programs. I want |
|
to thank you, Mr. Chairman, and all the members of this |
|
committee for your ongoing support for the Department of |
|
Homeland Security, for the Office for Domestic Preparedness and |
|
for the new consolidated Office of State and Local Government |
|
Coordination and Preparedness. Congress has long been a |
|
champion of rigorous exercise programs as an important |
|
contributor to our Nation's preparedness, and made early and |
|
critical investments in what have today become very highly |
|
successful programs. |
|
Over the past 6 years, SLGCP, which is our very long |
|
acronym, has supported nearly 400 exercises. We conduct these |
|
exercises in the firm belief that they are a cornerstone of |
|
preparedness. Our experience and data show that exercises are a |
|
practical, efficient and cost-effective way to prepare for |
|
crises. They test our resilience, identify procedural |
|
difficulties and provide a plan for corrective actions without |
|
the penalties that might be incurred in a real crisis. Short of |
|
an actual incident, exercises provide the ``final test'' for |
|
our preparedness. |
|
SLGCP provides exercise support through its Homeland |
|
Security Exercise and Evaluation Program. Through this program, |
|
SLGCP State exercise managers and support teams work with |
|
States, Territories and designated urban areas to help |
|
establish exercise programs and develop a multi-year exercise |
|
schedule. On average, States plan about 20 exercises a year. |
|
In addition, as you know, Mr. Chairman, at the direction of |
|
Congress, SLGCP has conducted two Top Officials, or TOPOFF, |
|
national exercises that involved the participation of all key |
|
personnel who would participate in an actual terrorist event. |
|
The first exercise in May 2000 was, at the time, the largest |
|
counterterrorism exercise ever conducted in the United States, |
|
with over 6,000 participants. The States of New Hampshire and |
|
Colorado served as our pioneer venues. |
|
Then, last year, just 2 months after the Department of |
|
Homeland Security was established, Secretary Ridge personally |
|
led his team and the Nation through a week-long TOPOFF 2 full- |
|
scale exercise. Sixteen major exercise activities were |
|
conducted in the States of Washington and Illinois for 103 |
|
Federal, State, local and international departments and |
|
agencies. These exercises involved 20,000 domestic and |
|
international participants, including senior U.S. and Canadian |
|
government officials. |
|
Following TOPOFF 2, Secretary Ridge directed my office to |
|
develop a comprehensive national homeland security exercise |
|
program. Congress has provided the resources necessary to build |
|
a program that will ensure that the homeland security community |
|
is trained, practiced and able to perform its assigned homeland |
|
security missions. |
|
Implementation of this program is well under way, including |
|
the design and development of a third TOPOFF exercise. TOPOFF |
|
3, which will involve the States of New Jersey and Connecticut |
|
and the governments of the United Kingdom and Canada, promises |
|
to be the largest, most productive exercise ever conducted by |
|
the United States and its allies. |
|
In addition to direct exercise support, we have also worked |
|
with our Federal, State and local partners to develop exercise |
|
policy and doctrine. We have produced a series of manuals and |
|
compiled hundreds of exercise references that are available |
|
through a secure but unclassified Web portal we established for |
|
the homeland security community. We have been hard at work |
|
evaluating models, simulations and games to identify products |
|
that meet training and exercise needs when large-scale |
|
exercises are impractical, and to augment and extend existing |
|
programs; and we have established a national network of lessons |
|
learned and best practices for emergency response providers and |
|
homeland security officials. All this information is available |
|
through the secure but unclassified Web portal that we |
|
established for our homeland security community. |
|
In closing, I would like to provide just one illustration |
|
of the value of exercises to our Nation's preparedness. On the |
|
morning of September 11, 2001, one of our exercise teams was in |
|
New York City, preparing to assist Mayor Giuliani and his team |
|
to conduct a full-scale bioterrorism exercise that was |
|
scheduled for the next day. This exercise would have involved |
|
upwards of 700 police officers and firefighters. On September |
|
11th, when the City's emergency operations center went down in |
|
the World Trade Center attack, the exercise venue, Pier 92, |
|
became the response and recovery nerve center. Mayor Giuliani |
|
later described what a robust exercise program meant to the |
|
City. ``We did not anticipate'', he said, ``that airliners |
|
would be commandeered and turned into guided missiles. But the |
|
fact that we practiced for other kinds of disasters made us far |
|
more prepared to handle a catastrophe that nobody envisioned.'' |
|
Let me restate the strong commitment of both Secretary |
|
Ridge and myself to the support of exercises as a cornerstone |
|
of America's homeland security preparedness. We look forward to |
|
continuing to work with you, Mr. Chairman, and members of this |
|
committee and Congress, to insure that our Nation's first |
|
responders are fully prepared to protect our home towns and our |
|
homeland. |
|
This concludes my statement, and I will be happy to respond |
|
to any questions that you or members the committee might have. |
|
And I did bring along Corey Gruber, who was the voice of a lot |
|
of that video, who lived through both TOPOFF exercises and is |
|
here to talk about it. Thank you very much. |
|
Chairman Cox. Thank you very much. |
|
[The statement of Ms. Mencer follows:] |
|
|
|
Prepared Statement of C. Suzanne Mencer |
|
|
|
Chairman Cox, Congressman Turner, and Members of the Committee, my |
|
name is Sue Mencer, and I serve as Director of the Department of |
|
Homeland Security's (DHS) Office for State and Local Government |
|
Coordination and Preparedness (SLGCP). On behalf of Secretary Ridge, it |
|
is my pleasure to appear before you today to discuss our homeland |
|
security exercise programs. |
|
I want to thank you, Mr. Chairman, and all the members of the |
|
Committee, for your ongoing support for the Department and for SLGCP. |
|
Congress has long been a champion of rigorous exercise programs as an |
|
important contributor to our nation's preparedness, and made early and |
|
critical investments in what have become today's highly successful |
|
programs. You and your colleagues have entrusted us with a great |
|
responsibility in administering these efforts for the nation, and we |
|
are meeting that charge with the utmost diligence. |
|
Mr. Chairman, since its creation in 1998, the Office for Domestic |
|
Preparedness (ODP), now consolidated with the Office of State and Local |
|
Government Coordination as the Office of State and Local Government |
|
Coordination and Preparedness (SLGCP), has provided assistance through |
|
its preparedness programs to all 50 States, the District of Columbia, |
|
the Commonwealth of Puerto Rico, and the U.S. territories. By the end |
|
of Fiscal Year 2004, SLGCP will have provided States and localities |
|
with more than $8.1 billion in assistance and direct support, trained |
|
550,000 emergency responders from more than 5,000 jurisdictions and |
|
directly supported nearly 400 exercises. |
|
We conduct these exercises in the firm belief that they are a |
|
cornerstone of preparedness. Our experience and data show that |
|
exercises are a practical, efficient, and cost-effective way to prepare |
|
for crises. They test our resilience, identify procedural difficulties, |
|
and provide a plan for corrective actions to improve capabilities |
|
without the penalties that might be incurred in a real crisis. They are |
|
a tangible measure of accountability in the repetitive cycle of |
|
planning, training, exercising, and assessing our homeland security |
|
capabilities. Short of an actual incident, they provide the "final |
|
test" for our preparedness. |
|
Congress has played a critical role in laying the foundation for |
|
our current programs. In 1996, Congress authorized the Nunn-Lugar- |
|
Domenici Domestic Preparedness Program, an unprecedented undertaking |
|
which provided training, equipment, technical assistance and exercises |
|
focused on the threat posed by weapons of mass destruction to 120 of |
|
the nation's largest urban areas. This effort was initially |
|
administered by the Department of Defense and subsequently transferred |
|
to our Office. Each city received direct support in the design, |
|
development, conduct and evaluation of a series of three exercises, |
|
including a full-scale (or field) exercise. This Program was the |
|
forerunner for many of our current initiatives. |
|
Today, SLGCP has organized exercise support for States and |
|
communities into Eastern, Central, and Western Regions through its |
|
Homeland Security Exercise and Evaluation Program. States are required |
|
to adopt the Program for exercises conducted with Federal grant funds. |
|
State Exercise Managers and support teams are assigned to each Region. |
|
Exercise Managers conduct Exercise Planning Workshops with States, |
|
Territories, and designated urban areas to aid in program establishment |
|
and development of a multi-year exercise schedule. On average, states |
|
have planned twenty annual exercises. |
|
Congress has also led the establishment of exercise programs for |
|
our nation's leaders. In 1999 Congress directed that a Top Officials |
|
(``TOPOFF'') National Exercise be conducted with the participation ``of |
|
all key personnel who would participate in an actual terrorist event.'' |
|
The first TOPOFF, a full-scale exercise in May 2000 was, at the time, |
|
the largest combating terrorism exercise ever conducted in the United |
|
States. Over 6,000 participants from federal, state and local |
|
departments and agencies, including Cabinet officials participated. The |
|
States of New Hampshire and Colorado served as our pioneer venues for |
|
the first TOPOFF exercise. |
|
Again thanks to Congress, the second TOPOFF was a tremendous |
|
advancement. We were provided with additional funding so we could |
|
design and conduct a full two-year cycle of exercise activities of |
|
increasing complexity. Sixteen major exercise activities were conducted |
|
for 103 Federal, State, local and international departments and |
|
agencies and 20,000 domestic and international participants, including |
|
senior officials of the USG and Government of Canada. The States of |
|
Washington and Illinois were our full partners and provided our |
|
exercise venues. Through the use of distance learning methodologies, we |
|
were able to broadcast elements of the exercise series to audiences |
|
across the nation. Secretary Ridge personally led his team and the |
|
nation through the week-long TOPOFF 2 full-scale exercise just two |
|
months after the Department of Homeland Security was established. This |
|
proved to be an invaluable opportunity for the Department and its |
|
partners across government to train key personnel in their new homeland |
|
security roles and responsibilities. |
|
Following TOPOFF 2, Secretary Ridge directed my Office to develop a |
|
comprehensive national homeland security exercise program. Congress |
|
provided the resources necessary to build a Program that will ensure |
|
the homeland security community is trained, practiced and able to |
|
perform its assigned homeland security missions. We worked with our |
|
partners across government to develop a Program with four principal |
|
objectives: (1) To provide senior officials and their organizations |
|
with the opportunity to periodically train and exercise together, |
|
identify key policy issues, and refine key incident management |
|
processes/procedures against the range of probable threats; (2) To |
|
develop common doctrine and provide annual program planning guidance; |
|
(3) To establish collaborative management processes, supporting |
|
systems, and multi-year scheduling; and (4) To formalize a system for |
|
collecting, reporting, analyzing, interpreting, and disseminating |
|
qualitative as well as quantitative exercise lessons and exemplary |
|
practices. |
|
The importance of a nationally integrated program was reinforced |
|
when the President issued Homeland Security Presidential Directive/ |
|
HSPD-8, ``National Preparedness,'' in December of last year. HSPD-8 |
|
confirmed the requirement to establish a national program. Our National |
|
Exercise Program, including the TOPOFF exercise series, will support |
|
implementation of the National Response Plan and National Incident |
|
Management System, and the provisions of HSPD-5, issued in February |
|
2003. |
|
Program implementation is well underway, including design and |
|
development of the third in the series of TOPOFF exercises. New Jersey |
|
and Connecticut will be our host venues, and Washington and Illinois, |
|
our partners in TOPOFF 2, will serve as their mentors. We will shortly |
|
announce the venues for TOPOFF 4, and those States will be invited to |
|
monitor the design, development, conduct and evaluation of TOPOFF 3. |
|
This mentoring program is designed to transfer knowledge and experience |
|
among multiple States and communities by leveraging national-level |
|
exercise participation. In addition, the Governments of the United |
|
Kingdom and Canada have committed to participation in what promises to |
|
be the largest, and surely the most productive exercise series ever |
|
conducted by the United States Government and its allies |
|
To unify homeland security exercise efforts, we have worked |
|
diligently with our federal, state and local partners to develop |
|
exercise policy and doctrine. We have produced a series of manuals that |
|
are employed by our State and local clients, and have been adopted for |
|
use by several Federal departments and agencies. These manuals and |
|
hundreds of exercise references are available through a secure but |
|
unclassified web portal we established for the homeland security |
|
community. This portal helps us realize our goal of maximizing the |
|
reuse of exercise investments and products, and in reducing the man- |
|
hours required to design and develop exercises. The portal is utilized |
|
by thousands of federal, state and local exercise planners, and |
|
provides them with the tools and references that accelerate exercise |
|
design and development and dramatically enhance our ability to share |
|
information, including lessons and best practices. Our success with the |
|
portal has led us to use it as a collaborative workspace for many other |
|
preparedness initiatives. |
|
To meet the needs of the millions of first responders that must |
|
periodically train and exercise together on key action procedures, we |
|
have been hard at work examining and evaluating models, simulations, |
|
and games to identify products that meet federal, state, and local |
|
training and exercise needs when large-scale exercises are impractical, |
|
and to augment and extend existing programs. The potential benefits |
|
include increased training and exercise frequency, delivery, realism, |
|
and lower costs. Two reports commissioned by my Office reviewed nearly |
|
100 models, simulations and games, and these reports are available to |
|
federal, state and local users of our Secure Portal. |
|
The real value of exercises--and a difficult challenge--is in the |
|
identification and correction of weaknesses in our performance. We have |
|
established a national network of Lessons Learned and Best Practices |
|
for emergency response providers and homeland security officials. This |
|
``Lessons Learned Information Sharing'' system was developed by our |
|
partners at the Oklahoma Memorial Institute for the Prevention of |
|
Terrorism, is hosted on our secure but unclassified web portal, and is |
|
designed to share information necessary to prevent and respond to acts |
|
of terrorism across all disciplines and communities throughout the |
|
United States. All users are verified emergency response providers and |
|
homeland security officials at the local, state, and federal levels. We |
|
employ strong encryption and active site monitoring to protect all |
|
information housed on the system. Most importantly, the content is |
|
validated by homeland security professionals for their peers. The site |
|
also houses an extensive catalog of after-action reports from exercises |
|
and actual incidents as well as an updated list of homeland security |
|
exercises, events, and conferences. |
|
Today's multimedia presentation will complete the portrait of the |
|
homeland security community's exercise efforts at every level of |
|
government--efforts that improve with every exercise. Your committee's |
|
support of these programs contributes to our readiness every day across |
|
this great nation. |
|
In closing, I'd like to offer a premier illustration of the value |
|
of exercises to our nation's preparedness. In 1997, New York City began |
|
a rigorous series of exercises focused on the terrorist threat. Our |
|
office, along with other federal partners, was privileged to assist in |
|
these efforts. On the morning of September 11th, 2001, one of our |
|
exercise teams was in New York City preparing to assist Mayor Guiliani |
|
and his team in conduct of a full-scale bioterrorism exercise scheduled |
|
for September 12th. This exercise would have involved upwards of 700 |
|
police officers and firefighters. The exercise venue, Pier 92, became |
|
the alternate City emergency operations center when Tower 7 of the |
|
Trade Center was made untenable by the attack. Mayor Guiliani later |
|
described what a robust exercise program meant to the City: ``We did |
|
not anticipate that airliners would be commandeered and turned into |
|
guided missiles; but the fact that we practiced for other kinds of |
|
disasters made us far more prepared to handle a catastrophe that nobody |
|
envisioned.'' |
|
Let me re-state Secretary Ridge's and my commitment to exercises as |
|
a cornerstone of America's homeland security preparedness. There are no |
|
stronger proponents than the President and the Secretary for the |
|
utility and versatility of exercises in improving domestic incident |
|
management. This concludes my statement. I will be happy to respond to |
|
any questions that you and the members of the Committee may have |
|
following our multimedia presentation. Thank you. |
|
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|
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|
|
Chairman Cox. I want at this point to welcome and introduce |
|
also Mr. Clark Gruber, who is--or, pardon me, Corey Gruber. |
|
Clark, I am getting you confused here--Corey Gruber, who is the |
|
Associate Director of the Office for Domestic Preparedness at |
|
the Department of Homeland Security. We understand that you are |
|
not going to present formal testimony but would be pleased to |
|
respond to members' questions. |
|
At this time, I would like to introduce Clark Kimerer, who |
|
is the Deputy Chief of Operations for the Seattle Police |
|
Department. |
|
|
|
STATEMENT OF CLARK S. KIMERER |
|
|
|
Mr. Kimerer. Mr. Chairman, distinguished members of the |
|
select committee on Homeland Security, thank you for inviting |
|
me to speak with you today. Washington State is proud to have |
|
two Congress people serving on this important committee, |
|
Congresswoman Jennifer Dunn and Congressman Norm Dicks. We |
|
appreciate your continued support to look after the Homeland |
|
Security needs of the City of Seattle and of the State of |
|
Washington. |
|
It is an honor for me to be asked to share with you my |
|
reflections on the TOPOFF exercise series. It is particularly |
|
gratifying to note your commendable interest in the |
|
observations of a local police professional. We must never lose |
|
sight of the fact that, for most Americans, their homeland is |
|
defined as the specific geography where they live and work, |
|
raise their kids, go to school and enjoy their friends, their |
|
family and their leisure. |
|
On May 12 of last year, the City of Seattle was rocked by a |
|
detonation of a radiological dispersal device, otherwise known |
|
as a dirty bomb, exploded by international terrorist |
|
operatives, creating a mass casualty crisis. For the whole of |
|
this 36-hour continuous crisis, City of Seattle Mayor Greg |
|
Nickels, Police Chief Gil Kerlikowske, the Fire Chief, and the |
|
head of public health presided over the City's Emergency |
|
Operations Center and provided continuous communication and |
|
engagement with the citizens of Seattle via the media. The |
|
entire architecture of the Federal response under the |
|
Department of Homeland Security was shoulder to shoulder with |
|
us during this event. |
|
Of course, what I have just recounted was the |
|
congressionally conceived TOPOFF 2 exercise. No one was |
|
actually hurt or killed, the terrorist cell did not actually |
|
penetrate our defenses and harm our citizens, and at the |
|
conclusion of the exercise we went about the invaluable |
|
enterprise of analysis and improvement, rather than the tragic |
|
activity of mourning. |
|
My observations today about TOPOFF 2 will be decidedly |
|
local and influenced by police officer sensibility. If asked to |
|
characterize my perspective, I will describe it as coming from |
|
the lofty vantage of being at ground level. |
|
Why was this exercise so important and, in my estimation, |
|
so successful? Its value for me is measured in four basic |
|
dimensions. |
|
First, an exercise tests and contributes to the evolution |
|
of doctrine, policies and plans. It is one thing to develop |
|
plans and policies as a matter of academic abstraction. It is |
|
quite another to test them in the real world, take real time |
|
movements of people on the ground. When all of this is set in |
|
motion, our doctrines and policies will be thoroughly tested |
|
and, as a consequence, will grow in clarity and precision. The |
|
TOPOFF 2 exercise series helped illuminate these critical |
|
needs, and together we have worked diligently to address them. |
|
The Department of Homeland Security's recent work on the |
|
National Incident Management System, or NIMS, is right on point |
|
to address the major deficiencies we identified in TOPOFF 2. |
|
But I want to emphasize again that we are only as good as we |
|
are clear and precise in our doctrines and policies, and |
|
exercises help us attain that clarity and precision. |
|
Second, an exercise provides an opportunity for the |
|
practical development of technical skills and expertise. Every |
|
one of the officers, firefighters, emergency room nurses and |
|
doctors, public health workers and the myriad others who were |
|
deployed during TOPOFF 2 gained real-world experience and |
|
practice in dealing with a crisis whose reach exceeded our |
|
grasp. This included real-world fatigue, real-world mandates to |
|
be innovative and creative, real-world mistakes. This is the |
|
gold standard of exercises. But we could not have undertaken it |
|
were it not for the financial support that enabled us to stage |
|
this exercise. |
|
We have day jobs, 850,000 calls a year. We cannot take |
|
officers off the street to train them. It has to be off duty. |
|
So for us the TOPOFF series and, more to the point I am going |
|
to make next, the UASI grant process is invaluable. It is truly |
|
a Godsend. |
|
I want to comment on UASI at this juncture. My observation |
|
is very straightforward. The UASI grant process has been vital |
|
to our jurisdictions, our local, state and regional |
|
jurisdictions. Without UASI support, cities like Seattle would |
|
be literally unable to equip, train and provide technological |
|
support to our first responders. |
|
But we are approaching a point in the evolution of the UASI |
|
process where the limitations and prohibition regarding the |
|
hiring of full-time equivalents or personnel is becoming a |
|
critical priority of many chiefs. You see, in addition to |
|
technology, equipment and training, the capital and commodity |
|
we need most is people. We need to have the flexibility to |
|
invest in the most important capital asset of all, namely |
|
personnel. |
|
Third, exercises in general and TOPOFF in particular |
|
provide--indeed require--a comprehensive after action |
|
assessment and evaluation process and report. This transforms |
|
our localized experience into an enduring, relevant and |
|
universal benefit that we can share among all of our first |
|
responder agencies at all levels of government. The Department |
|
of Homeland Security--and my friend, Corey Gruber--calls this |
|
``bankable learning.'' |
|
I propose that the key planners and players responsible for |
|
our exercises should have the chance to regularly convene with |
|
the exercise evaluators and assessors in an attempt to measure |
|
the growth of policy and strategy and in turn contribute to the |
|
national discussion and our collective expertise to prevent and |
|
respond to acts of terror. |
|
Fourth, finally, and most important, an exercise like |
|
TOPOFF builds relationships and creates lines of communication. |
|
Our discussions around TOPOFF were candid, honest, open and |
|
productive. Now I know who to call, and the voice in |
|
Washington, D.C., is likely someone with whom I have |
|
established a professional relationship and vice versa. In my |
|
view, this is one of the most profound benefits of committing |
|
to any multijurisdictional exercise and TOPOFF 2 specifically. |
|
I will close with one final thought. I contend that for any |
|
of these programs and initiatives to be successful they need to |
|
be designed and managed in large measure by the State and local |
|
first responders and active law enforcement, fire and police |
|
professionals who will use them. It is tempting but I believe |
|
misguided to look inside the Beltway for decisions that affect |
|
Seattle or Austin or Miami. Secretary Ridge, I know, shares |
|
this value. We are on track to make it a reality. But people |
|
like me need to constantly remind those that have much too much |
|
work to do of the importance of the local perspective in the |
|
design of our national strategy for response. |
|
It has been an honor and a privilege for me to be able to |
|
share these observations with the committee. We are all part of |
|
the same coalition of concern and dedication, and together I |
|
know we will protect the citizens we serve and the freedoms |
|
that define our Nation. Thank you. |
|
Chairman Cox. Thank you, Chief Kimerer. |
|
[The statement of Mr. Kimerer follows:] |
|
|
|
Prepared Statement of Clark S. Kimerer |
|
|
|
Mr. Chairman, Ranking Member Turner, Distinguished Members of the |
|
Select Committee on Homeland Security, thank you for inviting me to |
|
speak with you today. Washington State is proud to have two members |
|
serving on this important committee--Congresswoman Jennifer Dunn and |
|
Congressman Norm Dicks. We appreciate their continued attention to the |
|
homeland security needs of the City of Seattle and the residents of the |
|
State of Washington. |
|
On May 12th of last year, the City of Seattle was rocked by the |
|
detonation of a radiological dispersal device, otherwise known as a |
|
``dirty bomb'', exploded by international terrorist operatives, |
|
creating a mass casualty situation, a plume of radioactive debris |
|
enshrouding a significant part of Seattle's civic center, and the |
|
contamination of police and firefighters who, with willful disregard |
|
for their own safety, rushed into this scene of destruction to care for |
|
the injured. For the next 36 hours, over 3700 men and women from |
|
Seattle, King County, the State of Washington, the Department of |
|
Homeland Security, the FBI, FEMA, the nation of Canada, local and |
|
national departments of public health, the academic community, and many |
|
others--including our partners from the private sector--worked together |
|
to contain and neutralize the damage; rescue, triage, decontaminate and |
|
treat victims; investigate the crime scene; and reassure a shaken |
|
public that we were doing everything possible to protect their sacred |
|
interests: Their own security and safety, that of their children and |
|
loved ones, and--at the same time--the freedoms that define this |
|
nation. |
|
For the whole of this 36-hour crisis, City of Seattle Mayor Greg |
|
Nickels presided over the city's Emergency Operations Center, and |
|
provided continuous communication and engagement with the citizens of |
|
Seattle via the media. The Chief of Police, the Fire Chief, the |
|
Director of Public Health, the Director of FEMA Region 10, and the |
|
Department of Homeland Security Principal Federal Official (PFO), among |
|
others, worked in support of the Mayor to address the crisis. At the |
|
same time, nearly identical scenarios were being played out in the |
|
office of the King County Executive, and in the office of the Governor |
|
of the State of Washington. In Vancouver, British Columbia and the |
|
capital city of Ottawa, top officials from Canada worked to both |
|
protect the interests of their citizens, as well as offer assistance to |
|
the US. Then, in the midst of our crisis, a second attack was launched. |
|
Twenty-four hours into our response to the explosion in Seattle, the |
|
same terrorist group released tpneumonic plague bacillus in Illinois, |
|
infecting citizens in Chicago and its five surrounding counties. As in |
|
Seattle, the Mayor of Chicago, the executives of the impacted counties, |
|
the Governor of the State of Illinois, and the Department of Homeland |
|
Security worked together to address the crisis unfolding before them. |
|
And, finally, here in the other Washington, the response and support |
|
architecture of the Federal government, under the organizational |
|
structure of the Department of Homeland Security, was engaged and |
|
operational during the whole of the Seattle and Illinois crises. I have |
|
it on good authority that the Secretary got about as much sleep as the |
|
rest of us during the second week of May, 2003. |
|
Of course, what I have just recounted was the congressionally |
|
conceived TOPOFF 2 exercise. No one was actually hurt or killed. The |
|
terrorist cell did not actually penetrate our defenses and harm our |
|
citizens. And at the conclusion of the exercise, we went about the |
|
invaluable enterprise of analysis and improvement, rather than the |
|
tragic activity of mourning. |
|
It is an honor and privilege to be asked to share with you my |
|
reflections on the TOPOFF exercise series, as well as the value of |
|
exercising terrorism scenarios generally. It is particularly gratifying |
|
to note your commendable interest in the analysis and observations of |
|
local police, fire and emergency services professionals. I know this |
|
commitment is shared as a priority by the Secretary. We are, after all, |
|
the first responders to virtually every disaster and emergency either |
|
presented by nature, or conceived by the malignant misuse of the human |
|
intellect. The impressive machine of Federal support almost invariably |
|
follows the efforts of local, regional and state response. Local |
|
police, fire, public health and emergency services workers are and |
|
always will remain the first to respond and the last to leave. We do |
|
not have a national police force, like Canada, nor even a unified, |
|
governing jurisdictional construct like Great Britain. Our nation |
|
defines itself by local, community-based governance, particularly as |
|
concerns police and emergency services. In times of crisis, our |
|
citizens look for aid and reassurance from the President and Congress, |
|
and at the same time, to their elected Mayor, local police and fire |
|
chiefs, County Executive, and Governor. As we design exercises to |
|
improve our capacity to respond to terrorism, as we develop and refine |
|
homeland security doctrine to define essential responses and actions, |
|
we must never lose sight of the fact that most Americans define their |
|
``homeland'' as--first and foremost--the specific geography where they |
|
live and work, raise their kids, go to school, and enjoy their friends, |
|
family and leisure. |
|
The balance of my comments will be my reflections on key lessons |
|
learned from TOPOFF 2; the profound value of exercises generally, both |
|
large and small; and, finally, what we need to build on based upon the |
|
insights gleaned from TOPOFF and other recent scenarios and |
|
simulations. I will also explore with you two related issues of great |
|
concern to my colleagues in the Major Cities, namely the need to have |
|
the latitude to hire personnel, and to keep focused upon threat-based |
|
assessments at the municipal and regional first responder level. My |
|
observations will be decidedly local and influenced by a police |
|
officer's sensibility. If asked to characterize my perspective, I would |
|
describe it as ``low altitude,'' or--more to the point--generated from |
|
the lofty vantage of being at ground level. |
|
Perhaps the most immediate and significant characteristic of the |
|
TOPOFF 2 exercise is symbolized by its very name: TOPOFF, which is |
|
shorthand for Top Officials. A few moments ago, I described that during |
|
the TOPOFF field exercise in May 2003, we saw the total engagement and |
|
focused participation of Seattle Mayor Nickels, the King County |
|
Executive, Washington Governor Locke, Mayor Daley, the elected |
|
Executives representing five counties surrounding Chicago, the Governor |
|
of Illinois, top officials in Canada, Secretary Ridge and the whole of |
|
the leadership of DHS, members of the Cabinet, and the office of the |
|
President himself. I know that members of Congress, and this committee |
|
in particular, were part of this unparalleled coalition of engagement |
|
and concern. This level of exercise play was truly groundbreaking, both |
|
as an opportunity for evaluation and assessment of our gaps and needs, |
|
as well as for its statement of the commitment we have made to the war |
|
against terrorism. |
|
Why was this exercise so important and, in my estimation, so |
|
successful? I contend that exercises of any scale--from the monumental, |
|
like TOPOFF 2 and the upcoming TOPOFF 3, to the focused and specific, |
|
like a 4-hour tabletop scenario--are immensely valuable. Their value is |
|
measured in four basic dimensions: |
|
First, an exercise tests and contributes to the evolution of |
|
doctrine, policies and plans. It is one thing to develop a vision of |
|
crisis and consequence management as a matter of academic abstraction; |
|
it is quite another to test doctrine and policies in real world, real |
|
time movement of people on the ground. Every time we individually or |
|
nationally undertake a field exercise, we have an opportunity to re- |
|
think and further clarify our basic principles. What is the role of a |
|
national alert system? What is the priority of the Incident Command |
|
System for first responders? Where do jurisdictions begin and end? What |
|
is the role of the private sector and business community in both crisis |
|
and consequence management? How do we organize joint public |
|
information, crisis communications, and who is the messenger? Who |
|
leads, who follows, who facilitates? During TOPOFF 2, over eight |
|
hundred Seattle firefighters and police officers moved on the ground |
|
for 36 continuous hours to rescue the injured, evaluate and contain the |
|
damage, extricate victims from collapsed structures, implement Incident |
|
Command, establish interoperable communications, investigate the crime, |
|
reassure the public, coordinate the integration of local, state and |
|
federal emergency services leaders; when all of this is set in motion, |
|
our doctrines and policies will be thoroughly tested, and, as a |
|
consequence, will grow in clarity and evolve in precision. |
|
In TOPOFF 2, it became clear that we have more work to do to |
|
further clarify our national, state and local doctrines. From my |
|
perspective, we need to use exercises like TOPOFF 2 to unify first |
|
responders in applying the Incident Command System, or ICS. |
|
We need to clearly articulate our focus upon local, regional and |
|
state capacities, based upon threat assessment, population densities, |
|
and critical infrastructure. We need to practice the integration of |
|
mutual aid, and the arrival of federal support and coordination into |
|
field command and command post operations. We need to have a precise |
|
and efficient organization for public information, joint crisis |
|
communications, with due regard for the jurisdictional responsibilities |
|
of the elected leaders of impacted communities. |
|
The TOPOFF 2 exercise helped illuminate these critical needs, and |
|
together we have worked diligently to address them. The Department of |
|
Homeland Security's work on the National Incident Management System (or |
|
NIMS), the Homeland Security Exercise and Evaluation Program (HSEEP), |
|
HSPD 5 and 8, the National Response Plan, and the recent Universal Task |
|
List work group that I sit on, are right on point to address the gaps |
|
and needs illuminated by TOPOFF 2. And in TOPOFF 3, all of these |
|
lessons learned have been integrated into the design of the next set of |
|
scenarios. I have the privilege of being one of the TOPOFF 3 mentors, |
|
and am solidly impressed by the design of the upcoming exercise series. |
|
But I want to emphasize that we are only as good as we are clear and |
|
precise in doctrine and policy, and we must create a sustainable |
|
process of learning to hone and refine our doctrinal principles and |
|
priorities. I believe that Aristotle captured this mandate: If you |
|
really know something, you can say it, and say it clearly and |
|
precisely. Exercises immensely help us to this end. |
|
Second, an exercise provides and opportunity for the practical |
|
development of technical skills and expertise. In some ways, this is |
|
self-evident. Every one of the officers, firefighters, emergency room |
|
nurses and doctors, public health workers, ambulance technicians, |
|
utility and public works professionals, and the myriad others deployed |
|
during TOPOFF 2 gained real world experience and practice in dealing |
|
with a crisis whose reach exceeded our grasp. This included real world |
|
fatigue, real world mandates to be flexible and innovative, and real |
|
world mistakes. Many of the TOPOFF 2 participants in Seattle were at |
|
the beginning of 20--and 30-year careers. Imagine a long tenure in |
|
emergency services marked by progressively more difficult and complex |
|
exposure to scenarios, played out in times of calm, and with the |
|
opportunity for reflection and improvement. This is our gold standard. |
|
But it is near impossible for most municipal, county or state fire or |
|
police agencies--including Seattle--to undertake a major exercise and |
|
meets its day-to-day requirements for emergency response. Were it not |
|
for the financial support we received to stage TOPOFF 2, we could not |
|
have taken resources away from the street and 911 responsibilities. |
|
Consider this: In Seattle last year, the police department responded to |
|
850,000 911 calls. A quarter million of these calls required one, two |
|
or multiple police officers to physically respond. On top of that, |
|
these same police officers self-initiated stops, arrests or other |
|
official actions 170,000 times. Over 20,000 adults and juveniles were |
|
arrested and booked into jail, and another 6500 were cited or summoned. |
|
On the one hand, it is precisely this day-to-day experience that makes |
|
the local jurisdictions expert in first response and emergency |
|
management. We do it all the time. What better resource to help define |
|
the national doctrine, strategy and exercise plan. But on the other |
|
hand, it is precisely this burden of work that precludes us from being |
|
able to create a TOPOFF 2 on our own. When we train, it is almost |
|
always during off-duty times, resulting in overtime and other |
|
exceptional financial and personnel impacts. But, in the view of this |
|
operations chief and 20-year veteran of policing, it is worth every |
|
penny. |
|
It is appropriate at this juncture to comment on the UASI grant |
|
process. My observation is very straightforward. The UASI grant process |
|
has been vital. Without UASI support, cities like Seattle would have |
|
unable to equip, train and provide technological support to our first |
|
responders. It would have taken us ten years to approach a percentage |
|
of the progress we have made under UASI in just the last 12 months. |
|
This progress has all been in areas directly supportive of our mission |
|
to prevent, detect, deter and mitigate acts of terrorism, specifically |
|
personal protective and detection equipment, maritime, port and |
|
transportation protection, interoperable communications, and other |
|
programs that protect our citizens. We are fast approaching a point in |
|
the evolution of the UASI process that many chiefs and elected |
|
officials around the county are confronting: |
|
The limitations and prohibitions on hiring FTEs from grant sources |
|
like UASI is becoming a priority concern, for this reason: In addition |
|
to technology equipment and training, the capital and commodity we are |
|
most in need of is people. Expert, dedicated, competent people to |
|
assist us in planning, intelligence, technical and scientific |
|
processes, computer and communications technology--including the |
|
emerging threat of cyber terrorism--and, quite simply, to help us |
|
manage the equipment and systems we are receiving from the UASI |
|
process. We know the difficulties that inhere in grant funding |
|
personnel positions. We know that creating an on-going obligation for |
|
staff beyond the life of a grant is problematic. But I am confident |
|
that there is a middle ground, and that we can structure positions that |
|
have set terms and sunset provisions to meet our need to have the |
|
flexibility to invest in the most important capital asset of all, |
|
namely personnel. |
|
Third, exercises in general and TOPOFF in particular provide-- |
|
indeed, require--a comprehensive after action assessment and evaluation |
|
process and report. We call these ``lessons learned,'' and, in a real |
|
sense, this process may be the reason to undertake an exercise in the |
|
first place. As I mentioned above, TOPOFF 2 provided an opportunity to |
|
test and refine our doctrines and policies, and explore real world, |
|
practical deployments with our regional, state and federal partners as |
|
we jointly confronted a series of devastating terrorist attacks. But |
|
what transforms our localized experience into an enduring, relevant and |
|
universal benefit is the sharing of our insights in a sustainable and |
|
secure system that can be accessed by all police, fire and emergency |
|
services professionals. The Department of Homeland Security has called |
|
this ``bankable learning.'' The process of integrating the architecture |
|
of data collection, evaluation and assessment and sharing of lessons |
|
learned must begin at the same time an exercise is conceived. This did |
|
not happen in TOPOFF 2; it is a principle component of TOPOFF 3. I |
|
commend DHS for their resolve to take this key element of exercise |
|
management and elevating its priority for future scenarios. In the end, |
|
this is the basic reason to commit to the expense, risk and personnel |
|
impacts of an exercise at all: To grow, improve, evolve and share |
|
insights to benefit all emergency workers, in the same manner that a |
|
rising tide lifts all boats. |
|
For my part, I believe we have more work to do in evaluating the |
|
TOPOFF 2 experience. I would like to see an after action process that |
|
regularly revisits and provides opportunity for thoroughgoing follow-up |
|
on the lessons we learned. One year, two years, even five years |
|
following an exercise like TOPOFF should be the occasions to |
|
systematically compare our insights against changes in policy, |
|
doctrine, first response, consequence management, and training. The key |
|
leaders and planners responsible for an exercise should have the chance |
|
to convene with the exercise evaluators and assessors, in an attempt to |
|
measure the growth of policy and strategy, and in turn, contribute to |
|
the national discussion and our collective expertise to prevent and |
|
respond to acts of terror and disasters generally. This is truly |
|
``bankable learning,'' and is a priority I know we share with the |
|
Department of Homeland Security. |
|
Fourth, finally, and most important, an exercise like TOPOFF builds |
|
relationships and creates lines of communication. In the end, it really |
|
is all about relationships. In the year leading up to the Full Field |
|
Exercise, I participated in a series of TOPOFF seminars that explored |
|
public information, direction and control, management of an RDD and |
|
plague attack, jurisdictional responsibilities and prerogatives; in |
|
short, the whole gamut of response challenges that will be present in |
|
the event of a real attack. These discussions were candid, honest, open |
|
and productive. The Department of Homeland Security heard from me and |
|
my colleagues that we will be successful in direct proportion to the |
|
level that local first responders are consulted and listened to; and I |
|
heard and saw that DHS was comprised of smart, dedicated people who |
|
were trying their best to address a huge task in a short time to thwart |
|
an implacable and malignant adversary (and listen to state and local |
|
jurisdictions at the same time) I remain impressed. I commend their |
|
efforts. And now, I know who to call, and the voice in Washington DC is |
|
likely someone with whom I have established a professional |
|
relationship. And vice versa. The exact dimensions of how important it |
|
is to create these relationships is difficult to quantify. In my view, |
|
this is one of the most profound benefits of committing to any multi- |
|
jurisdictional exercise, and TOPOFF 2 specifically. |
|
Now, during the exercise itself, it wasn't always perfect. There |
|
were not a few false starts, though none that interfered with the work |
|
being done in the field. I found that the Principal Federal Official |
|
(PFO) system worked very well, and I was surprised and gratified to see |
|
a minimum of ``creeping jurisdictions'' at play. In the end, I believe |
|
that DHS was eminently respectful of the role of local government and |
|
its first responders, and tailored its role to support, assist, engage |
|
the federal system and its myriad responsibilities, and prepare for |
|
transitions of jurisdiction following the resolution of the mass |
|
casualty incident by Seattle police, fire and emergency services |
|
professionals. |
|
As we look ahead, I can conceptualize a roadmap based in part upon |
|
my previous comments. The first element is the continued support of |
|
exercises and scenarios at the federal, state and local level, with |
|
emphasis on interjurisdictional coordination and mutual aid. A |
|
progressive continuum of exercise formats and media--from elementary to |
|
highly advanced--should be our ultimate goal. The Department of |
|
Homeland Security is pursuing this objective with rigor and energy. |
|
Programs involving distance learning, computer-aided models, |
|
simulations and games, formats for tabletop, limited and full field |
|
exercises and specialized scenarios and topics--cyber terrorism being |
|
one example--would find a ready audience. At the heart of this |
|
curriculum, I believe, must be use of the incident command system. Now, |
|
returning to a central theme of my remarks, I contend that for any of |
|
these programs to be truly successful, they need to be designed and |
|
managed in large measure by the state and local first responders and |
|
active law enforcement and fire professionals who will use them. The |
|
second element, then, is a redoubled commitment to ensure that |
|
doctrine, policy and exercise design is a matter for state and local |
|
input and expertise. It is tempting to look inside the beltway for |
|
decisions that affect Seattle or Austin or Des Moines. Having said |
|
this, I know that the Secretary is committed to a full partnership with |
|
the many state and local experts who make up the first responder |
|
community. The third element is an expanded program of after-action |
|
analysis, appropriately secured but accessible to all professionals |
|
within the federal, state and local emergency response community. This |
|
program should include regular updates and opportunities for |
|
interaction with evaluators and assessors, and should ideally be |
|
presented in a standard format designed by the professionals who will |
|
use the information. The fourth element is to maximize the occasions |
|
for interaction at all levels, and to build relationships and lines of |
|
communication forged in times of calm, that will endure in times of |
|
crisis. |
|
It is an honor and a privilege for me to be able to share these |
|
observations with the committee. We are all a part of the same |
|
coalition of concern and dedication, and together I know that we will |
|
protect the citizens we serve, and the freedoms that define our nation |
|
|
|
Chairman Cox. Of course, whereas Seattle had to endure a |
|
radiological attack, the Chicago metropolitan area had to |
|
endure an attack of bubonic plague; and here to tell us about |
|
that is Tom Mefferd, who is the Director of the DuPage County |
|
Office of Homeland Security in the Chicago, Illinois, area. |
|
Welcome. |
|
|
|
STATEMENT OF THOMAS O. MEFFERD |
|
|
|
Mr. Mefferd. Thank you, Mr. Chairman and members of the |
|
committee. I appreciate the opportunity to discuss exercise |
|
issues with you as related to the TOPOFF exercise. |
|
As has been previously indicated, the State of Illinois and |
|
the State of Washington, the whole country, if you will, |
|
participated in the exercises a little over a year ago. While |
|
it would be real easy to spend some time talking in detail |
|
about that exercise, I would like to take a step backwards and |
|
talk about the whole picture that exercise plays or that |
|
exercising plays in the grander scale of emergency |
|
preparedness. Preparedness is one of the major functions that |
|
homeland security and emergency management is built on. |
|
There is a three-part process, a triangle, if you will, of |
|
planning, training and exercising; and each of those pieces |
|
have been mentioned in one way or the other here this |
|
afternoon. Planning is the foundation under which the whole |
|
process is built. Planning is the foundation, if you will, that |
|
allows us to be able to respond to a major emergency or |
|
disaster. Absent an emergency plan, we have nothing to train to |
|
and we have nothing to exercise, because we have not thought |
|
out who is going to do what at what level and how we are going |
|
to do it. It is critical that an emergency plan exist at the |
|
local level, at the State level and at the Federal regional |
|
level, as well as the headquarters level, that clearly |
|
indicates how we work together. |
|
There were numerous things that came up in the TOPOFF |
|
exercise that either required a decision to be made at a local |
|
level that directly impacted things that were happening here in |
|
Washington, or there was a decision made here in Washington |
|
that directly impacted things that happened at the local level. |
|
We must be able to understand, we must be able to know how our |
|
counterparts are functioning and thinking at every level of |
|
government, because as we continue to function in an emergency |
|
scenario we must work as a team. |
|
The development of the national response plan and, |
|
ultimately, NIMS will help us do that. But I caution you, just |
|
putting a document on the street will not solve the problem. |
|
The ultimate solution to this problem is the adoption, the |
|
training and the acceptance on the part of every State and |
|
every one of our localities of those systems. We must work |
|
together. We must work in unison if we are going to be able to |
|
function. |
|
As we look at the TOPOFF scenario and ultimately any |
|
terrorist incidents, it is critical again that we have a system |
|
that is robust, that we have a system that is clearly |
|
understood at every level of government; and that leads to the |
|
second part of the triangle, training. As part of TOPOFF, prior |
|
to the exercises, there was over a year of planning and |
|
training activities that led us to, ultimately, the skills |
|
necessary to perform the exercise. That training where we |
|
brought together local officials and county officials and State |
|
officials and Federal officials was invaluable. |
|
Again, it is critical that we all clearly understand how we |
|
relate to each other. Every person, every agency that has a |
|
role in the ultimate emergency plan must also participate in |
|
training if in fact we are to work as a team. Again, as a |
|
sports team, as any other team works, we must do the same in |
|
homeland security and emergency management. |
|
Finally, the third leg of that triangle, exercising. There |
|
are some basic concepts that I think we forget sometimes in the |
|
development of exercise, and that is the concept that we must |
|
crawl before we walk and we must walk before we run. |
|
In the same fashion, we look at exercising as 80 percent |
|
training and 20 percent testing. It is important that we |
|
understand clearly that when we go through an exercise, as we |
|
did in TOPOFF, that we will make mistakes, that we will |
|
identify those mistakes and work to solve the problems that |
|
were identified in the exercise. It is critical that we clearly |
|
understand that we don't rush out and just do the big |
|
phenomenal exercise but we also support all of the smaller |
|
exercises that led up to that. We did, I believe a total of six |
|
exercises in preparation for the ultimate TOPOFF exercise. |
|
Additionally, one of the fallacies in exercise design that |
|
I think we should be aware of is that we should not be afraid |
|
to make those mistakes. Understandably, if exercises are going |
|
to be a training environment, we are going to make mistakes |
|
that may potentially be made public. But those mistakes can be |
|
fixed through critique. They can be fixed through evaluation |
|
and planning and retraining. |
|
There are a number of other specifics, but let me move |
|
toward conclusion, to touch base on one final component, a |
|
critical component of the system, as Clark just indicated, with |
|
the UASI program. That part is personnel. It is critical that, |
|
as we look at the management infrastructure in this country |
|
that is responsible to make sure that we have the capability to |
|
respond not only to an exercise but a full-scale disaster, we |
|
have to start looking at other areas other than our first |
|
responders. |
|
Don't take that wrong. Our first responders have been |
|
focused as a major part of national attention since September |
|
11, and they need that continued support. We need to make sure |
|
our first responders are the best trained, best equipped and |
|
best prepared. But the issue is there needs to be the command |
|
and control system that stands behind those first responders |
|
that is prepared to make the decisions that are necessary. |
|
The emergency management community, the emergency managers |
|
themselves, our chief executive officers need to be trained. |
|
They need to be exercised, and they need to be supported. Our |
|
infrastructure in communications and interoperability and |
|
command and control facilities, emergency operating centers |
|
must be a priority. |
|
Again, as we look at the support systems for our personnel |
|
we need to clearly understand in the preparation for TOPOFF |
|
this was a year-plus activity that put significant strains on |
|
those agencies that participated. In our government alone, we |
|
had three full-time personnel, two in our public health |
|
community, one in my office, that initially were committed on a |
|
monthly basis to multiday meetings once a month. As we moved |
|
closer to the exercise, that was almost a full-time commitment. |
|
If an exercise can put that kind of a strain on a local |
|
government system, then what would a real emergency do? We need |
|
the availability of putting additional personnel into our |
|
command and control system, much as Clark has just indicated. |
|
In conclusion, again, let me state this. As we look at |
|
exercises, the benefit to our country, the benefit to our |
|
communities is immeasurable. Bringing folks together, talking |
|
together, planning together and working together, there is no |
|
way to measure that. It is a tremendous benefit. |
|
But again we must--we must from the Federal level down have |
|
a commitment to support the overall triangle--planning, |
|
training and exercising--as an entire package. The continued |
|
support of Congress, the continued support of the Department of |
|
Homeland Security is essential to all of us at the local level |
|
being able to effectively respond and manage a major crisis, |
|
especially the uniqueness that is there from a terrorism |
|
scenario. Thank you very much. |
|
Chairman Cox. Mr. Mefferd, thank you very much for your |
|
testimony. |
|
[The statement of Mr. Mefferd follows:] |
|
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Prepared Statement of Thomas O. Mefferd |
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By way of background, I have been involved in the emergency |
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management field since 1971, serving at the municipal, township and |
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county government levels. Additionally, I have served in the training |
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and education divisions of both state and federal governments. During |
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these thirty- three years, I have participated in or developed more |
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than 100 exercises ranging from low-level table-top exercises to full- |
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scale exercises. |
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A little more than one year ago the State of Illinois; City of |
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Chicago and its surrounding counties of Cook, DuPage, Kane, and Lake; |
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the State of Washington; City of Seattle and surrounding counties; and |
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the federal governments of the United States and Canada participated in |
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the most extensive counter-terrorism exercise ever held in this |
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country. This exercise was designed to test the cooperative efforts of |
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the local, state, and federal government in responding to, and |
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ultimately recovering from, a multi-facetted terrorist attack on the |
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country. |
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At the outset it may appear appropriate to comment on and critique |
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the exercise and its ultimate results. However, it is critical to |
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clearly understand the role that exercising plays in the bigger picture |
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of emergency preparedness. Preparedness includes three equal but |
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interrelated components, including: |
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<bullet> Planning |
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<bullet> Training |
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<bullet> Exercising |
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Planning is the foundation on which the triangle rests. Absent an |
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emergency plan, there is nothing on which to train and no organization |
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to exercise. The key to an effective response and recovery system is |
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the development of a comprehensive emergency plan that clearly |
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identifies the roles and responsibilities of key departments, agencies, |
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and officials, and various levels of government. More importantly, the |
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roles, responsibilities, and authorities of all agencies that |
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participate must be clearly defined. At the local level, where a mayor |
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or county executive provides direct leadership to operating |
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departments, the process of ``direction and control'' is relatively |
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easy. The higher one looks in government, however, the more convoluted |
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things become. With the large number of federal agencies, as well as |
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the differences between regional and headquarters organizations, it is |
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not always clear how certain decisions are made and how local |
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implementation of those decisions occur. |
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With the roll out of the new National Response Plan (NRP) and the |
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National Incident Management System (NIMS), hopefully many gray areas |
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will be eliminated. Critical, however, to the success of these plans |
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will be their adoption and integration at the local and state levels. |
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The following example, related to the Strategic National Stockpile, |
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clearly illustrates how planning must be integrated at all levels of |
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government. |
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A terrorist organization covertly releases a biological agent |
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into a community. In a short period of time many citizens |
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become ill and begin to seek medical attention. At the local |
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level, emergency medical services (EMS) providers and health |
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care professionals attempt to render aid. Reporting |
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requirements at the local level alert county health officials |
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who realize that something is terribly wrong. Calls are placed |
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to state health officials who, in cooperation with county |
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officials begin medical surveillance. Notification of the |
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Centers for Disease Control follows. Working jointly, local, |
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state, and federal officials determine that a biological agent |
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has been released which requires the deployment of the |
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Strategic National Stockpile (SNS). CDC officials transport the |
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nearest push-pack to the state, who in turn receives the |
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package and distributes it to the stricken county. County and |
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municipal officials open medication dispensing sites and |
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provide prophylaxis to exposed individuals and are able to deal |
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with the crisis. |
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Clearly this scenario identifies separate but interrelated roles |
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for municipal, county, state, and federal governments. If any of these |
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component pieces do not understand their role then other related |
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components do not function, potentially leading to a loss of life, or |
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at least significant levels of confusion. While this scenario focuses |
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only on public health, consider the ramifications when areas of crisis |
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communications, law enforcement investigations, and consequence |
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management issues are added. |
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The second but equally important part of the triangle is training. |
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Once a plan or procedure has been developed, it is critical that |
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everyone who will use the plan be instructed in how that plan is to |
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function. This includes personnel at all levels of government. As can |
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clearly be seen in the example above, there are key roles as well as |
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major opportunities for failure at all levels of government. It is |
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clear, then, that officials at every level of government clearly |
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understand their role as well as those who function at levels both |
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above and below them. |
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The final part of the triangle is exercising. A mistake often made |
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by exercise planners is that a full-scale exercise is the best way to |
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test a plan or procedure. A guiding premise to exercise design is that |
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you must be able to crawl before you walk, and walk before you run. |
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Additionally, exercises can be viewed as 80% training and 20% testing. |
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Therefore, lower level table-top and functional exercises should be a |
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key part in any exercise program, where participants can ``walk |
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through'' procedures and become trained in the proper method of dealing |
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with an event. During the TOPOFF program, several lower level exercises |
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were held to allow local, state, and federal agencies to work out the |
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``bugs'' before tackling the final full-scale exercise. These types of |
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multi-level exercises should continue and be expanded as a key |
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component of any federal terrorism exercise program. On a daily basis, |
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close coordination and cooperation is the exception not the rule. |
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Working through problems and resolving issues as part of these |
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exercises brings responders and policy makers together and fosters |
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closer cooperation which ultimately leads to lives saved. |
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A common fault of exercise design, especially in high visibility |
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exercises, is a desire to ``not look bad.'' In many exercises, |
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important functions are left untested because a perceived weakness may |
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be observed, reported on, and made public. Exercises, by their very |
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nature, are designed as training tools. It is assumed, if not |
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understood, that mistakes are made during training. Making a mistake |
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during an exercise is natural and nothing to be ashamed of. During the |
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critique process, problems are identified and potential solutions |
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found. These problems are then remedied through future planning, |
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training, and re-exercising. This cyclical process corrects weaknesses, |
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focuses on prior successes, and ultimately builds a stronger system. |
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In retrospect, a number of lessons learned from the TOPOFF 2 |
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exercise should be shared for the benefit of those who will follow and |
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to guide the development of future exercises. Highlights of these |
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lessons include: |
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<bullet> Limit the number of objectives that the exercise will |
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try and accomplish. Many departments and agencies often have a |
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shopping list of things that they want to test / try in an |
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exercise. The more complex the exercise becomes, the greater |
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the potential for failure or for participants to become |
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disillusioned. Exercise objectives should be realistic for the |
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type of scenario being developed. |
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<bullet> The exercise can not be everything to everyone. As |
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stated above, not every agency may be able to participate in |
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every exercise. For example, in a biological scenario, collapse |
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search and rescue teams, or hazardous materials response teams |
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may not be needed. Again, participation in the exercise should |
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be realistic, based on the scenario being developed. |
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<bullet> Coordinated multi-jurisdictional decision making must |
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be included. During TOPOFF a decision was made in Washington to |
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close O'Hare International Airport and suspend passenger rail |
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traffic in and out of Chicago, without consultation with the |
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City of Chicago, the State of Illinois, or the federal regional |
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agencies that were participating. This decision left local |
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governments scrambling on how to implement the decision, and |
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more importantly, how to re-start operations when the airport |
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and rail station were declared safe. This type of coordination |
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is essential during a real incident, and now is the time to |
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learn how to function. |
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<bullet> Future exercises must focus on the weaknesses or |
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problem areas discovered in previous exercises. During TOPOFF 1 |
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a number of problem areas were identified with the Strategic |
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National Stockpile. During TOPOFF 2 various federal, state, and |
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local agencies worked diligently to work through these issues |
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and develop procedures that would ensure effective operations. |
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Future exercises should continue to build on the lessons |
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learned so that new and better procedures can be developed. |
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<bullet> Future exercises should allow continued exploration of |
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new and more effective ways to respond and recover. One |
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official from the Department of Homeland Security likened the |
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TOPOFF exercise to a laboratory. I cannot agree more. While the |
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exercise tests knowledge of plans and systems, it also provides |
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an opportunity to ``test'' new approaches and provides hands-on |
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training to acquaint emergency managers and responders. |
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<bullet> Future exercises should explore recovery issues. In |
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most exercises, a test of the capability and capacity of |
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government and the private sector to effectively respond is |
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scripted. Exploration of the issues related to long term |
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recovery are often not a key focus. Response exercises often |
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become media events where government can visibly demonstrate |
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capabilities. Recovery activities, on the other hand, usually |
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take place in a command center, hidden from public view, where |
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decision making and prioritizing are the key. These activities |
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are not very photogenic and therefore don't tell ``the |
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preparedness story'' that government wants the public to see. |
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While life-saving skills must be constantly honed, it is |
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equally important that emergency managers work through the |
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problems associated with recovery. |
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Finally, it is important that we focus on a critical component, |
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common to each of the three phases of preparedness previously |
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described. The one common thread to all three phases is the individual |
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charged with the responsibility for management of the community's |
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preparedness program. This person is the local emergency manager. Since |
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September 11, 2001, significant national attention has been given to |
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the nation's first responders. Millions of dollars have been spent to |
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provide our first responders with the latest in technology and life- |
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saving equipment, as it should be. However, little or no money has been |
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allocated to upgrading our aging command and control systems, emergency |
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operating centers, and more importantly to increasing the support to |
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the local officials who are charged with the responsibility for |
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managing a major crisis. |
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In most communities, across the nation, the position of emergency |
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manager is filled by a part-time or volunteer. Even in communities |
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where a full time manager exists, staffing levels for this position are |
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less than adequate to maintain an effective and robust crisis |
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management capability. Preparing for the TOPOFF exercise required |
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almost a year of planning and training. In the early phases of |
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planning, monthly multi-day meetings occurred. As the date for the |
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exercise drew closer, an almost full-time personnel commitment was |
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required. In many communities the level of commitment needed to support |
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an exercise of this magnitude would not be possible, even though the |
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benefits from this type of exercise are enormous. If this level of |
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stress is generated by an exercise, then what might be the impact on |
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the emergency system created by an actual event? |
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In conclusion, the benefits to the nation and our citizens by |
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participating in emergency exercises are immeasurable. Exercises allow |
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first responders and emergency managers to understand the demands that |
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may be placed on their community during a terrorist event or other |
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disaster. For any exercise to be effective, however, requires a firm |
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commitment to the other two components of the preparedness triangle, |
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planning and training. |
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Continued support of the emergency preparedness program, as well as |
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those who manage that program, by the Department of Homeland Security |
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and members of Congress is essential to increasing the level of |
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preparedness through the country. |
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Chairman Cox. Mr. Kimerer, Ms. Mencer, and Mr. Gruber, |
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thank you for being here as a resource as we dive ahead into |
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questions; and thank you for all the work that you all do in |
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keeping our Nation safe. |
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One of the major questions that Congress is now wrestling |
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with as we write legislation is whether or not funding |
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terrorism preparedness is in some way different than funding |
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preparedness for other hazards that can produce similar |
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symptoms. For example, a building can blow up because of a |
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natural gas leak. The casualties might be identical to those |
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occasioned by an Oklahoma City bombing type attack on the same |
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building. Is there a difference when you train in responding to |
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terrorism that is manmade and in responding to either acts of |
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nature or accidents? |
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It is possible, for example, that terrorists could use |
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bioweapons. It is also possible that we could actually have an |
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outbreak of plague which would be a public health emergency. |
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Would there really be a difference in the way that we |
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responded? We have varying views about this in Congress, and it |
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influences how we put the money into the hands of first |
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responders. |
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At this point, I want to share with you my own view, which |
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is that there are differences and there are similarities, but |
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from the standpoint of first responders we only have one first |
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responder. We only have one Fire Department, we only have one |
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Police Department, and they are not on duty 24/7 waiting for a |
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terrorist incident. They are doing a lot of other work in the |
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meanwhile. So they have to be prepared to deal with all |
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hazards. |
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I don't think that is the argument. I think the question |
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is, rather, back here in Washington, when we make funds |
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available, should there be an additional pot of money available |
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that is separate from all hazards money that goes directly to |
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terrorism training? Because there are unique aspects of |
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terrorism. And when I say training, I mean also terrorism |
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preparedness in all of its manifestations, because there are |
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differences. |
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Facially, it strikes me that there is a difference between |
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a hurricane coming through town, which at least when it hits |
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has predictable behavior, and the same kind of havoc being |
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wreaked by human beings who not only can strike but who can |
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plan avoidance in real time. This is a thinking threat, not an |
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unreasoning one. |
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Likewise, as some of you mentioned in your prepared |
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statements, you have to focus on different things when you are |
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cleaning up after acts of terror. After the Madrid bombings, we |
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wanted to make sure that we gained as much in the way of clues |
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to the way terrorists operate as possible, so we went in not |
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only to clean up the mess but also to find out exactly how this |
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happened. There are chain of evidence and custody of evidence |
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issues that law enforcement is, of course, well aware of when |
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there is a thinking assault by a human being as against other |
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kinds of disasters that at least symptomatically produce the |
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same result. |
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If you could--and I would address this to all the panel-- |
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help us with this. Should Congress have separate funding |
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available as an incremental addition to what we make available |
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for all hazards? |
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Miss Mencer, we will begin with you. |
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Ms. Mencer. Thank you, Mr. Chairman. |
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I think you are absolutely right in your description. It is |
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different when you respond to the scene of a terrorist event |
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because, as you have described, you are entering into a crime |
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scene. So you have to preserve the evidence there. You have to |
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worry about intelligence collection, as well, so you can catch |
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the people who did it. So it is very different than a hurricane |
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or a tornado. So, yes, it has special requirements. It requires |
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specialized exercises to deal with it, and specialized training |
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and equipment. So that is absolutely correct. |
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And, Corey, would you like to add anything to that? |
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Mr. Gruber. Yes, ma'am. |
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Sir, the very important point that we are talking about is |
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a human architect that is adaptive, versus historically what we |
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face, which has been morally neutral nonadaptive hazards. When |
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we face a human predator, we have the addition of prevention |
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activities, deterrence and defeat of that adversary, and |
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intelligence collection and gathering. So we believe that, if |
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we take a capabilities-based and a scenario-based approach to |
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planning for these events, we need to look across the full |
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spectrum of the missions that we face as a department, or as a |
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Homeland Security community, but we have to focus on the very |
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most essential tasks. |
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And the Homeland Security Act, and the national strategy |
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have told us that prevention is the foremost imperative. So we |
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have very much focused our efforts on that significant |
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difference from facing seasonal, geographic and nonadaptive |
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hazards. |
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Chairman Cox. Chief Kimerer. |
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Mr. Kimerer. Mr. Chair, the fact is that there are great |
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similarities and great and profound differences when looking at |
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preparing for terrorism. As Mr. Gruber said, a terrorist act is |
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the result of a malignant use of the intellect and has a level |
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of aggression and deliberation and strategizing that makes it |
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absolutely incomparable to other natural disasters. The fact |
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that we do a lot of the same things, of course, is an argument |
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for exercising and training and practicing. Implementing |
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incident command is somewhat universal. Preparing for the next |
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wave of attack or the next part of the stratagem makes the |
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whole curricula of exercising for terrorism very unique and |
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fairly new to local law enforcement. The consequence |
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management, as was mentioned before, has profound implications. |
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Case in point, as part of our exercise we had our |
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responders preparing for working through both the intelligence |
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and the reality of there being a secondary explosion, of there |
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being the discovery of a safe house, of things that were |
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uncovered and disclosed in the crime scene that might have |
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pointed to additional threats in other parts of our region or |
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even other parts of the country, like Chicago. It is a unique |
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body of wisdom that we need to be working toward in looking at |
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and preparing for and responding to detecting and deterring a |
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terrorist act. |
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Chairman Cox. Director Mefferd. |
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Mr. Mefferd. Let me build on the comments that have been |
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made. I totally agree with your assessment of two roles. When |
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we deal with a natural disaster, you are dealing with an event |
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that has very clearly manifested itself. Typically, you will |
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have one thing to worry about, and that is the disaster. When |
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you are dealing with a terrorism event, one of the things you |
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must think about is I, as a first responder, am a target; and |
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one of the goals of a terrorist is to try to lure the first |
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responder to that scene and now move into a second attack which |
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now takes down the first responder. |
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But as we set that aside and look at some of the other |
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issues, the evidence roles that have been brought up, one of |
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the other critical roles today is we have to think about long- |
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term public health effects. If we did have a release of a |
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biological agent or a chemical agent, again, if we look at a |
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typical disaster, we take an individual to the hospital. We |
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treat them, we release them, and the whole process maybe takes |
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a few days to a week. We are talking about potentially people |
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who will be evolving into some kind of a disease or some kind |
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of long-term problem months or year later. So records need to |
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be kept, and systems need to be built to handle that. Long-term |
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epidemiology processes need to be put in place. |
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If you will, we are used, in the law enforcement community, |
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to work as detectives who look for clues for crime scenes. |
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Today, we are looking at medical health professionals who are |
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also becoming detectives to try and find out what was released, |
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where was it released, how many people were exposed to that |
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release. |
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And, finally, the whole issue of emergency public |
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information. Again, in a tornado, it is real easy to say a |
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tornado has gone through. This is where you come to get your |
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assistance. This is the shelter area. |
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In a biological attack, for example, we have long-range and |
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long-reaching public information and community-building types |
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of things that we have to look at. How do we make the |
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population aware of the fact that the event is over? Is it |
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over? How do we make the community aware of the fact that this |
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area is safe again? And how do we make--how do we clearly |
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identify those issues? |
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So certainly there are some uniquenesses--some tremendous |
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uniquenesses with the issue of terrorism response and recovery. |
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Chairman Cox. Thank you very much. |
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The Ranking Member, Mr. Turner, is recognized for |
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questions. |
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Mr. Turner. Thank you, Mr. Chairman. |
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I would like to ask each of you to comment on this |
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question. What level of preparedness standard are we working |
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toward? And what experience comes out of these exercises that |
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helps shed light on what that level of preparedness is? And |
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perhaps even more importantly, I would like to have each of you |
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tell us whether you think it is important for us to have a |
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preparedness standard. |
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In the legislation that the Chairman and I have introduced, |
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and this committee has reported out, we call for the |
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establishment of what we call the essential capabilities of |
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preparedness that we think should be established. But I would |
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like your comments on whether or not this is an issue of |
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importance that we should address. |
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Mr. Mefferd. That is a kind of a moving target. Certainly, |
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a level of preparedness nationwide is something we should work |
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towards. I think one of the problems that we see across the |
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board--and I am going to go back to the personnel issue. As we |
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look towards establishing a standard, we need to understand who |
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is going to be responsible for attaining that standard across |
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the country. The typical individual who serves as the emergency |
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manager, the person responsible for building that capability |
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for coordinating the planning, for bringing those pieces |
|
together in many cases is a part-time, if not a volunteer, |
|
individual. Should we then set that standard based on that? And |
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I don't believe so. |
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I think we need a standard. We need to work towards an |
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ultimate goal. As we look at standards in law enforcement, as |
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we look at standards in the fire service, the challenges that |
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we have to meet today are a moving target. But they are always |
|
getting better. They are always getting higher. And certainly |
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as we look at standards for emergency preparedness, whether it |
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is for dealing with the effects of a tornado or a flood or a |
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terrorism event, we need a nationwide standard that we can all |
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work towards that we can all build upon and try to attain. |
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Because I think that is the basis not only on which we build |
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our training and our exercises but it also gives us at the |
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local level a goal upon which we need to build our budgets and |
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build our local programs towards attaining that national |
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standard. |
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Mr. Kimerer. Ranking Member Turner, September 11 stunned us |
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out of a kind of lethargy about the complexities of preparing |
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for and responding to the myriad possibilities of both disaster |
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and evil in the world. It illuminated for us, as did the TOPOFF |
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exercise, the need to greatly expand the frame of reference we |
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must acknowledge and build in order to be prepared to respond-- |
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to prevent, detect, deter and respond. Things like unification |
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of intelligence data, making it more accessible, having better |
|
and more robust data collection around the specific threats |
|
that materialize in the realm of terrorism, those were things |
|
that were not pre-occupying concerns of local and regional and |
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State law enforcement before September 11 or before we |
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undertook these kind of exercises. They contributed to the need |
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to have baseline, I guess, standards, for want of a better |
|
term, but certainly objectives and doctrine and goals that we |
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must all acknowledge and all work toward. |
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The absence of a national incident command system, which |
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some of us have been saying probably should have been in place |
|
many years ago, was certainly brought home to us and is now a |
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priority objective of agencies like mine and, clearly, the |
|
Department of Homeland Security. That represents an essential |
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and kind of universal benchmark and standard that we need to |
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aspire to. |
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All of this of course, depends upon a kind of collective |
|
recognition of what is important, of what is essential; and I |
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think together we will very shortly come up with what |
|
represents the basic, essential doctrine we use to determine |
|
how we take care of our citizens at all levels of government in |
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the face of all realities, whether it is an accident of nature |
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or the work of an evil intellect bent on destruction. |
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Am I answering your question? |
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Mr. Turner. I think you are. I think it is going to be very |
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difficult to motivate the Congress to adequately fund the needs |
|
that we have, particularly at the State and local level, unless |
|
we first establish some essential capabilities that we are |
|
trying to build. As long as we are just passing out money |
|
without any measurement of what that money is achieving, I |
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think it is going to be very easy for the Congress and the |
|
administration to simply say, well, this is all we can afford. |
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And I think if you define through some logical process, a |
|
planning process, what it is we are trying to build in this |
|
country, based upon the real threats and vulnerabilities that |
|
we face, which is the responsibility, I think of the Department |
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under the law to determine, if we don't have any measurements, |
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we are not going to get to the end goal and there will be not |
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be sufficient political pressure to get us there. |
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So I hope all of you will continue to advocate that |
|
position as we go through this process, like we mandate in the |
|
legislation that we have reported out of this committee. We |
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mandate that the process take place so we will know what we are |
|
trying to build. |
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Mr. Kimerer. Sir, I couldn't agree more; and there are a |
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couple of things on point to that. |
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First, all of our work has been-- |
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Ms. Dunn. [Presiding.] If you will be brief. |
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Mr. Kimerer. Oh, I am sorry. Two very quick things then. |
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We approach our identification on the basis of threat |
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assessment, the intel, of risk assessment and risk analysis. |
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That is the formula upon which we at the local level and the |
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regional and State level are making our decisions. |
|
And the second is we are proceeding with doctrine which I |
|
think is right on point, like national incident management to |
|
further move the ball down the field; and we endorse those |
|
efforts and are participants in the design of it. |
|
Ms. Dunn. Thank you very much. |
|
The gentleman's time has expired. |
|
Ms. Mencer, can you talk to us a bit about the lessons |
|
learned from TOPOFF 2? And exactly, as you mentioned, we are |
|
going into the planning of TOPOFF 3 What is it that you take |
|
into consideration that you learned from the last set of |
|
exercises a year ago? |
|
Ms. Mencer. I would be happy to do that. |
|
If I could address for a minute the other question, look at |
|
the moving target, as Mr. Mefferd described, that has been |
|
assigned to us with Homeland Security Decision Directive 8, |
|
which talks about how to measure preparedness. We are indeed |
|
looking at establishing essential tasks and how to develop the |
|
capabilities needed by communities to address different |
|
incidents. We will be available to provide an in-depth briefing |
|
on that, if you wish, as to where we are with that process. |
|
As to the lessons learned from TOPOFF, I would like to hand |
|
that over to Corey to address. |
|
Mr. Gruber. Thank you, Ma'am. We started the exercise when |
|
we developed the concept with objectives. Objectives are the |
|
foundation of exercise design. And each objective is an |
|
expectation of performance. So as we designed the exercise and |
|
then completed and analyzed that performance, that is what |
|
allowed us to identify specific lessons. And we had a |
|
voluminous amount of lessons and hundreds of evaluators across |
|
the Country who were looking at the performance at each |
|
exercise venue. |
|
Out of that, we distilled those down into the reports that |
|
you have seen that we produced for every participant. We ran a |
|
series of after-action conferences, both in the venues and at |
|
the national level, to examine those lessons. |
|
We have built a secure but unclassified Web portal that has |
|
a lessons-learned/information-sharing component that has over |
|
3,000 registrants across the Nation who are using the portal to |
|
access that information. |
|
Some of the most important points that we learned out of |
|
the TOPOFF exercise, I will start with the foremost one, we had |
|
a Department that was all of roughly 70 days old. And it |
|
provided us with an unparalleled opportunity to look at our |
|
roles and responsibilities for all of these disciplines that |
|
had converged under Homeland Security in a manner that was |
|
unprecedented. It afforded us a great opportunity, at the very |
|
start of the exercise, to help to define and literally |
|
engineer, in the course of the exercise, roles for people like |
|
principal Federal officials--how, as Clark and Tom have both |
|
alluded to, we worked together and clarified our |
|
responsibilities. |
|
We also learned very important lessons about how we |
|
understand the impact and the effects of the agents that we |
|
used in the exercise. As Tom alluded to, how do we get a common |
|
technical picture of the event that occurred so that we can |
|
predict the consequences, understand how it impacts our public, |
|
and make sure we are providing them with the right information? |
|
As a result of that exercise, we developed an integrated |
|
emergency communications plan that was actually a result of the |
|
very first seminar that we did in the exercise series, which |
|
was focused on public affairs and had 74 public information |
|
officers from across the Country at it. I'd like to give Tom an |
|
opportunity to talk about some of the concrete lessons on |
|
bioterrorism, and perhaps Clark on the radiological. But it was |
|
a tremendous opportunity to think about the roles and |
|
responsibilities for the Department. |
|
Tom? |
|
Mr. Mefferd. Obviously, the bioterrorism scenario is |
|
significantly different than the radiological dirty bomb in |
|
that it did not have any of the--typically, what is used in the |
|
business--the blood and guts and gore that goes along with a |
|
typical disaster. All we had was a whole bunch of ambulance |
|
calls to start it off with. We have learned since the exercise, |
|
I think, better sharing of information. |
|
There has been significant work--Mr. Turner talked earlier |
|
about the issues of communications with our hospitals. In the |
|
State of Illinois, for example, we are installing as we speak a |
|
satellite-based communications system that will link our |
|
primary command post hospitals Statewide. We have a new system |
|
that the Illinois Department of Public Health has brought |
|
online to share patient information across the board, so as we |
|
look at hospital capabilities, bed capabilities and so on and |
|
so forth, that can be rapidly transmitted to our State Public |
|
Health Command Center in Springfield. |
|
We are also working on increased communications |
|
capabilities to ensure that we have good epidemiology as well |
|
as the ability to share that epidemiology. |
|
Another major thing that came out of this exercise was |
|
really built on TOPOFF 1 the headaches of the Strategic |
|
National Stockpile. How does it work? How do we bring it into a |
|
State? And ultimately, how do we get it to the residents that |
|
need it? In our county alone, we have spent at least now 2.5 |
|
years before TOPOFF as well as since TOPOFF working those |
|
points. And we anticipate shortly being done with the |
|
establishment of multiple sites around our county where we can |
|
treat every man, woman and child in a reasonable amount of time |
|
to give them the prophylactic drugs that they need in this |
|
situation. Those are directly a result of the lessons that we |
|
learned in TOPOFF. |
|
How do we do it? How do we manage it? How do we make it |
|
work? You do it one way in an exercise, and then you build on |
|
those capabilities for real. |
|
Mr. Kimerer. The last time I was asked to recap the lessons |
|
learned for Seattle from TOPOFF, 3 hours later people were |
|
exiting the room. I will not subject you to that. |
|
We learned hundreds of fixable things right off the bat, |
|
things that were more logistical in nature, some of which we |
|
want to remain confidential but involved how to manage a |
|
command post and have the right equipment and anticipate the |
|
decon requirements and things like that. To that end alone, if |
|
nothing else happened in TOPOFF, we would be miles ahead of |
|
where we were before the exercise. And we have literally |
|
addressed all but about 5 percent of those small fixable |
|
things. |
|
Some of the larger issues, we are working diligently to |
|
address. We had an issue with plume modeling which got some |
|
press nationally where there were conflicts in attempting to |
|
ascertain the degree to which contamination was present in the |
|
atmosphere. In the end, that did not hamper the field |
|
operations because the field commanders quite wisely said, |
|
``Give me the largest plume, and that is what we are going to |
|
respond to.'' |
|
Since then, there has been a lot of academic work to create |
|
what is called consensus plume modeling which actually will |
|
meet that gap. Those kinds of details were really invaluable to |
|
address, again, in times of calm rather than in times of |
|
crisis. |
|
Our focus has been to continue to refine our precision in |
|
implementing incident command, equipping our first responders |
|
and dealing with the influx of various interests and needs, |
|
including what has not really been mentioned today, the |
|
business community and the private sector, in the redress of a |
|
critical incident. And that does include coordination with our |
|
Federal partners and making sure we do not have overlapping |
|
jurisdictions or what I affectionately refer to as |
|
jurisdictional creep, which I was gratified to see was not a |
|
big factor in our experience with TOPOFF 2. |
|
Ms. Dunn. Thank you very much. |
|
Thank you all of you. |
|
Now, I would like to call on Congressman Thompson, who has |
|
8 minutes for questioning. |
|
Mr. Thompson. Thank you Madam Chairman. |
|
And I appreciate the testimony offered today in the |
|
hearing. |
|
Ms. Mencer, if either one of the scenarios we heard today |
|
happened in a community of 10,000, what would the response be? |
|
Ms. Mencer. Well, you mean, what would the response of the |
|
Department be or the communities? |
|
Mr. Thompson. Well, yes. |
|
Ms. Mencer. All right. Well, I think that we have made |
|
great strides with every successive TOPOFF, as has been |
|
described, with better communications and better plans. |
|
I think, even at the local level, in the smallest |
|
community, because of the grant process where everyone has to |
|
communicate what their needs are, what their assessment is of |
|
their readiness and what equipment they still need, what |
|
training and exercises they need, they are all talking to each |
|
other, which we did not really see prior to September 11th. We |
|
did see this with the individual TOPOFF exercises. |
|
But now every community in the Nation, and in the |
|
territories, has been talking about, how do we prepare better |
|
as a unit, as a community, not just law enforcement, not just |
|
fire, but working together? |
|
So I think, all of the lessons that were learned in other |
|
communities, are being shared across the Country through the |
|
Web sites that we have up that share best practices. So I think |
|
it would be a much better response than we would have seen |
|
prior to September 11th. |
|
Mr. Thompson. Well, I guess the question is, have you |
|
conducted any internal review of a scenario in a rural area, |
|
either one of these situations? |
|
Mr. Gruber. Sir, we have conducted almost 400 exercises |
|
across the Country, and they have been in every State and |
|
territory. And some of those have involved scenarios in rural |
|
settings. In fact, the very first TOPOFF was done in the State |
|
of New Hampshire, in a relatively small community, Portsmouth, |
|
New Hampshire, which is about 25,000 population, and which |
|
relies very heavily on mutual aid. The event was a chemical |
|
event, explosively disseminated, and involving hundreds of |
|
victims. They relied on resources throughout the State and the |
|
entire region. And that is an important point that the |
|
Secretary and others have made about emphasizing and |
|
strengthening mutual aid assistance compacts for communities |
|
that do not have all the resources available. |
|
Mr. Thompson. Well, so the comments I get from rural fire |
|
departments and sheriffs departments and other people about |
|
having adequate equipment to deal with emergencies and other |
|
things, is your testimony that that is not the case? |
|
Mr. Gruber. No, sir, no. We, obviously, know that there is |
|
great need. We are trying, though, speaking specifically about |
|
exercises, to encourage very strongly and, in fact, in the |
|
manuals that we have published and the guidance that goes out |
|
with the grants, to strongly encourage States to make sure that |
|
exercises are available to their communities, and then that |
|
communities participate, not just in isolation but as mutual |
|
aid, as emergency management assistance compacts, to draw |
|
resources from where they may not have them organically to that |
|
setting. |
|
Mr. Thompson. Well, for my own information, can you provide |
|
this committee with a State-by-State listing of those |
|
demonstrations that have gone on? |
|
Mr. Gruber. Yes, sir, we have that breakdown by exercise, |
|
by location, by scenario. We would be happy to provide it. |
|
Mr. Thompson. Ms. Mencer, I do not want to pick on you so |
|
much, but you know, it is your job. The issue of how we pick |
|
off--pick the TOPOFF scenarios, I know we are going on to, |
|
based on your testimony, to Connecticut and New Jersey next. We |
|
have two Members from New Jersey on the subcommittee, one from |
|
Connecticut. And I would hope, at some point, you will involve |
|
them in the exercise. I would shudder to think of you going to |
|
those two States without at least involving those Members in |
|
what you do. |
|
Have there been any communication with any of the Members |
|
of the committee? |
|
Ms. Mencer. Well, the process to select the venue sites is |
|
a long one and a competitive one and one where they volunteer |
|
to be the sites. So the States themselves were very active |
|
participants in this selection process and raised their hand to |
|
do that. And it was a selection process that ensued, and they |
|
won. But, yes, we will indeed involve them in this as we |
|
proceed. |
|
Mr. Thompson. Well, I think that is really important |
|
because, at some point, just like you have people from Seattle |
|
here, and I am sure they were intricately involved in what you |
|
did in Seattle, they ought to be likewise involved in their |
|
communities. So I would encourage that. |
|
Ms. Mencer. Absolutely. |
|
Mr. Thompson. The Presidential Directive 8 has called for a |
|
multiyear National Homeland Security preparedness plan. Has |
|
that been done? |
|
Ms. Mencer. We are in the process, sir, of implementing |
|
HSPD 8. It is a very complex decision directive. We actually |
|
have a meeting of the steering committee tomorrow where we are |
|
bringing in various leaders from all the disciplines that are |
|
involved with this process. We also have established concept |
|
teams that look at the essential tasks and capabilities that we |
|
need to establish as a Nation. |
|
So we would be happy, since it is a very, very |
|
comprehensive decision directive, to give you an in-depth |
|
briefing on that, because it is quite complicated. Yes, we |
|
would be happy to. |
|
Mr. Thompson. Now, has the President formally adopted it |
|
and provided it? |
|
Ms. Mencer. We have done briefings up to the Secretary |
|
level. And of course, it is a presidential decision directive, |
|
so the President is aware of the directive, yes. |
|
Mr. Thompson. No more questions. |
|
Ms. Dunn. The Chair yields 5 minutes to the gentleman |
|
from--where are you from, Jim? Nevada? |
|
Chairman Gibbons. |
|
Mr. Gibbons. Yes, I will take Nevada. Ladies and gentlemen, |
|
thank you very much for your presence here today. Thank you, |
|
for your testimony, it has been very helpful to us with regard |
|
to our better understanding of these exercises. |
|
There are three very brief questions I want to ask, and |
|
perhaps, I should get them out first and let each and every one |
|
of you pick one of the three that you want to answer because 5 |
|
minutes isn't enough time to ask this. |
|
First of all, with relation to focusing on regions, with |
|
these exercises, to what extent do you incorporate and at what |
|
point do you incorporate the military inasmuch as there is |
|
always going to be a jurisdiction who's got the best equipment, |
|
who's got a better response capability, who should be in charge |
|
when you are regionalizing that? I am sure that Seattle is a |
|
big area, but if the National Guard of the State of Washington |
|
were called in, it obviously would have a capability that |
|
perhaps the City of Seattle does not have. |
|
So at what point in these regional exercises do you call in |
|
your military, your State military and/or Federal Military? |
|
That is one. |
|
second, to what extent has public relations within the |
|
gambit of these exercises affected either the implementation of |
|
the lessons learned or the exercise itself? And how has public |
|
relations affected that? It is obviously very critical to have |
|
the public involved in what is going on, not only for |
|
confidence but also for just the basic control of what is |
|
expected out there in terms of the public's need-to-know. |
|
And finally, the intelligence-sharing aspect is very |
|
critical to me. I want to know whether or not you feel the |
|
communities and, especially you, Chief, feel you are getting |
|
the intelligence you need today to meet the threats and the |
|
responses to these threats that you are planning for in the |
|
future. So any one of those three questions. You have 3 |
|
minutes; 1 minute each will be fine. |
|
Mr. Kimerer. I think the wise person goes first, so you get |
|
to pick one of the three questions. Let me take the one I think |
|
you directed to me which has to do with the intelligence |
|
sharing. |
|
Thing is, the big frontier, it represents one of the most |
|
challenging parts of creating the structure of prevention, |
|
detection, deterrence and response. We are working in our |
|
region through military nexus it so happens, through LINCS, |
|
which the Navy is kind of the sponsoring agency for. The model |
|
seeks to create a data warehouse that is secured and enables |
|
agencies throughout the region to access the information and |
|
then, further and more to the point, create a unified |
|
analytical structure, so that it is not raw data, but data that |
|
is being processed in a joint fashion. |
|
That I think is an importable model. It can be used on a |
|
national level and represents what I think might emerge as kind |
|
of the gold standard in organizing this incredibly complicated |
|
and voluminous issue of intelligence collection, analysis, and |
|
sharing. |
|
As far as our communication with DHS on the intelligence |
|
front through the Joint Terrorism Task Forces, it has been very |
|
good. I was prepared to say that we still have a lot of |
|
problems, and of course, we can always be better. You do not |
|
have to be bad to be better. But I am finding regular |
|
briefings, regular updates, regular access to my counterparts |
|
in the FBI and the Department of Homeland Security on issues of |
|
the moment having to do with intelligence. |
|
Mr. Gruber. Sir, if I might, I will address the public |
|
relations question. At the request of the community, in TOPOFF |
|
2, the very first seminar we conducted was on public relations |
|
and on emergency public information, because the community felt |
|
that was the most important issue that we had to struggle with. |
|
We had 74 public information officers who were involved in that |
|
exercise at that seminar. To make sure that the public was |
|
aware, a very important objective was to reassure the public |
|
about what we were doing. So we took out full-page ads in |
|
newspapers. We conducted press conferences in the venue. You |
|
saw a little bit in the video of Secretary Ridge conducting a |
|
national press conference so that the media could help inform |
|
the public about this event that was occurring. |
|
The exercise was covered by over 670 media releases, print |
|
and press. It had very extensive coverage, as you saw reflected |
|
in the video. We also had an extensive network of citizen |
|
volunteers who helped in the exercise, role-played as victims, |
|
and supported the exercise activity. That was a very important |
|
component. |
|
And finally, for future exercises, our Assistant Secretary |
|
for Public Affairs, Ms. Neely, and her team have been integral |
|
to the planning process to insure that, both in terms of |
|
reassuring the public and in terms of designing an exercise |
|
that accurately reflects the issues related to public |
|
relations, that that is done effectively and accurately. |
|
Mr. Mefferd. If I might, let me build on the public |
|
information and then move into the military for the second. I |
|
want to indicate one of the things that we really did, that we |
|
felt worked very well with regard to public information prior |
|
to the exercise, was a cooperative effort between DHS, which at |
|
that time was just the FEMA portion. FEMA conducted for the |
|
Chicago venue an Advanced Public Information Officers Course at |
|
their national academy in Evansburg. This gave us the |
|
opportunity to bring together public information officers from |
|
the City of Chicago, from the outer counties, as well as the |
|
State of Illinois, to work through one week of hard work, |
|
learning to work together as a team. And that is one of the |
|
things that we have tried to keep going since that time. |
|
From the military side, and just the State military, but |
|
certainly one of the things that we have in the State of |
|
Illinois which we are pretty proud of is a seven-part response |
|
that relates not only to State capabilities but local |
|
capabilities. From the State capability, the State has built |
|
something called a State weapons of mass destruction response |
|
team. A critical component of that response team is the civil |
|
support team which is part of the National Guard Service. The |
|
system that we have established in the State of Illinois is |
|
that any time that there is a weapon of mass destruction or a |
|
terrorism incident, a call is immediately placed to the State |
|
Emergency Operating Center, and within 90 minutes tops--again, |
|
obviously the State of Illinois is a big State--but in 90 |
|
minutes tops, there will be representation on the ground from |
|
the State Weapons of Mass Destruction Team, including the Civil |
|
Support Team. |
|
So we feel they are an integral part of our terrorism |
|
response, not only for planning but training. |
|
Ms. Dunn. You did not run over. |
|
Thank you all for your answers. |
|
The Chair yields 8 minutes to the gentleman from |
|
Washington, Mr. Dicks. |
|
Mr. Dicks. I want to thank all the witnesses today. |
|
And Clark, good to see you again and appreciate your good |
|
work out there. |
|
Let me just ask one thing on communications. There was--as |
|
I understand--there was a problem between the Seattle Fire |
|
Department and the Police Department, in terms of |
|
communications. Has that been fixed since TOPOFF 2 in terms of |
|
communications interoperability? |
|
Mr. Kimerer. Yes, actually, we have a pretty good |
|
infrastructure in actually the whole of the State of Washington |
|
but particularly King County that supports sharing frequencies |
|
and allowing for an expansion of our interoperable |
|
communication as needed. |
|
Of course, it tends to be a rather expensive proposition, |
|
but the ability of the Police and Fire Department, as well as |
|
mutual aid agencies in our region, has increased hundredfold |
|
immediately before and since TOPOFF& And we look to, you know, |
|
even broadening that to create a regional or even a Statewide |
|
network that allows for interoperable communication and |
|
flexibility in communications. |
|
We were able to communicate on the basic frequencies. Where |
|
I think we had some challenges when we started breaking off |
|
into tactical frequencies, specific taskings, special |
|
operations things of that kind, the depth that we needed was |
|
not present. It is now. We still have more to do and more to |
|
go, but we have certainly addressed a fair number of those |
|
issues and will continue to work on it as we-- |
|
Mr. Dicks. In your statement, you mentioned doctrine, |
|
policy and plans. Give me a sense of what this doctrine--I |
|
mean, is this a doctrine of how to respond to a terrorist |
|
attack, or is it a doctrine of how to respond to a natural |
|
disaster? What is the difference here? |
|
Mr. Kimerer. I can give you an example that exists which is |
|
probably the best one, rather than making one up. The doctrine |
|
of, say, incident command says that there are three priorities |
|
you address, and they are priorities. First, life safety. |
|
Second, incident stabilization. Third, property conservation. |
|
As a commander in the field, when I have decisions to make, |
|
when I have resources that I need to commit, I now have a very |
|
clear set of principles that tell me what my priorities are and |
|
where I make the choices. |
|
Similarly, with something like terrorism, the doctrine of |
|
importance to stabilize the incident and to contain it and to |
|
search for additional threats, additional acts of terrorism, is |
|
very high. It has to be always kept in mind. These are the kind |
|
of things that a commander-- |
|
Mr. Dicks. That is a terrific answer. Let me ask you this. |
|
As Ms. Mencer explained, it is a police scene, too, at the same |
|
time. |
|
Mr. Kimerer. That is right. |
|
Mr. Dicks. Where does that fit into this? |
|
Mr. Kimerer. That is a very good question. |
|
Mr. Dicks. I would hope it is not the highest. |
|
Mr. Kimerer. Not the highest. The highest is treating the |
|
injured and dealing with the mass casualty, and that, too, |
|
defines how we respond and how we manage the scene. We yield to |
|
the fire department, who has the priority in dealing with the |
|
people that need the help. We support them. When we have to |
|
make a choice between preserving a crime scene and helping |
|
somebody who is injured, it's an easy choice to make. Those are |
|
the doctrinal issues that we hope become more and more and more |
|
clear as time goes on. Exercises help us do it. Some of the |
|
work that is being done by DHS is helping us. |
|
But we want everybody in that town of 10,000 to know that |
|
that is the most important thing, this is the second most |
|
important, and then, from there, you build policies and plans. |
|
Mr. Dicks. How did the mayor get along--the mayor was kind |
|
of running the show, right? |
|
Mr. Kimerer. Yes, he was. |
|
Mr. Dicks. And then the Federal Government had its lead |
|
agency. Was that FEMA? |
|
Mr. Kimerer. The National Response Plan calls for the |
|
Principal Federal Official; the PFO was on the ground quickly |
|
in the incident and was the overall coordinator of the myriad |
|
Federal assets that were there. |
|
Mr. Dicks. Who was? |
|
Mr. Kimerer. Mike Byrne. |
|
Mr. Dicks. From where? |
|
Mr. Kimerer. DHS. |
|
Mr. Dicks. As I understand it, Mr. Gibbons is not here, but |
|
when we were out at Northern Command and I asked this question, |
|
which, as a Member of the Defense Appropriations Subcommittee I |
|
have been concerned about, when is the military called into |
|
this, and how would that happen? And I was told that if the |
|
lead Federal agency feels that there is a requirement for |
|
military equipment or military personnel, that they would then |
|
be the person who would communicate with Northern Command, and |
|
you have got--we have, of course, the National Guard out there |
|
in the State of Washington, and they have got--what do they |
|
call it? The Regional Response Team. |
|
Mr. Kimerer. Uh-huh. |
|
Mr. Dicks. They would be involved, but there might be |
|
something beyond that you might need from the military in terms |
|
of if you were dealing with weapons of mass destruction or |
|
something like that. Did you guys get into that? Was the |
|
military called into this thing in any way, shape or form? |
|
Mr. Kimerer. Military was present from the beginning. |
|
Mr. Dicks. Was it the National Guard? |
|
Mr. Kimerer. Both CERT, the National Guard, in fact there |
|
was NORTHCOM representation. |
|
Mr. Dicks. They were actually there? |
|
Mr. Kimerer. Yes. Of course, the issue is, when that switch |
|
is flipped, what are the conditions and criteria that need to |
|
be met to engage the military in whole or part? |
|
Of course, States like Washington have laws about |
|
activation of the National Guard, and they proceed from |
|
declarations or proclamations of the governor. |
|
But having said all of that, the help we received, the |
|
guidance, the counsel, the prepositioning of potential |
|
resources that might be needed as the situation unfolded from |
|
the military was invaluable. And it was well rehearsed, and I |
|
think it is going to be there for us in the event we do need to |
|
invoke that. |
|
Mr. Dicks. How did the Federal-State relationship work? I |
|
mean, ultimately, you get down to making some decisions. How |
|
did that decision-making process work? |
|
Mr. Kimerer. They were just remarkably respectful of us. I |
|
am not sure what was going on when they were all by themselves. |
|
No, I think that their posture was facilitation of counsel and |
|
guidance, of offering support and a position of readiness to |
|
take over when the jurisdiction needed to change. |
|
We can't look at these incidents as being, you know, |
|
defined in a single event, single jurisdiction. When police and |
|
fire, fire in particular, have resolved a mass casualty |
|
incident, then you go into the crime scene investigation which |
|
is an FBI lead, which involves a change in jurisdiction of |
|
which then we become the support entity. When that is |
|
resolved--and there may be myriad of other changes in |
|
jurisdiction and resource allocation between then--we go into |
|
consequence management, which FEMA has a lead in, and DHS |
|
obviously has a big role to play. |
|
That continuum of engagement, I thought, was played out |
|
pretty well in TOPOFF. It wasn't always pretty. We were doing |
|
some education along the way. But there was a spirit of |
|
helpfulness and support that I found to be pretty uninterrupted |
|
and pretty commendable during the course of the exercise. |
|
Mr. Dicks. I am told that the hospitals, the health care |
|
side of this thing was of some concern. Is that right? I mean, |
|
of having adequate facilities or being able to work with--we |
|
had a lot of hospitals in the Seattle Puget Sound area. |
|
Mr. Kimerer. We learned a lot about the public health |
|
coordination side of the thing. Tom might be the one to ask. |
|
They got the full meal deal on hospital coordination. |
|
Mr. Mefferd. As I indicated earlier, one of the big |
|
problems we had was communication between the hospitals. We |
|
ramped up and played, if I remember, we had 130 hospitals |
|
Statewide that played in this exercise. One of the comments I |
|
have made in my written testimony is the issue of, we have got |
|
to look at the scope of the exercise, and that is probably one |
|
of the areas that we went a little farther than we should have. |
|
And that led to some of our communications problems in the |
|
exercise. |
|
As I indicated, one of the things we are currently working |
|
on in the State of Illinois at this time is the ability to |
|
communicate Statewide over a satellite-based communications |
|
system as well as an Internet-based data system tracking beds |
|
and patients and so forth. So, again, we have learned a lot |
|
from that exercise to more effectively work as a team. |
|
But the one problem we get into when we deal with hospitals |
|
is hospitals are profit-making entities as compared to |
|
Government-run organizations. As we look at the Government |
|
operation, we have to look at that a little differently as we |
|
look at hospitals, and I think we are doing very well with it. |
|
Mr. Dicks. Thank you. |
|
Ms. Dunn. Thank you very much, Mr. Dicks. |
|
Let me just pursue one question that Mr. Dicks asked you, |
|
chief, and I would like you to respond. And that was the |
|
question that only the principal Federal official would be able |
|
to call in the military, NORTHCOM for example. What if there is |
|
a situation where, a political situation, perhaps, where a |
|
mayor or public official is the principal officer and does not |
|
want to give up control of the situation to the extent of |
|
calling the military? Is there anything there that is |
|
available, a team of people who can be there and see that it is |
|
time to call them in and yet they haven't been called in? |
|
Mr. Kimerer. Well, of course, we are all going to be |
|
working in a centralized operations context, an operations |
|
center, which allows, obviously, access to all the key decision |
|
makers. The mayor can be dealing with the principal Federal |
|
official directly on issues that may result in some conflict or |
|
disagreement. |
|
Of course, the use of the military, probably, I think |
|
literally has to proceed from a presidential directive, which |
|
brings it into an entirely different spectrum. I would actually |
|
be interested in kind of the mechanics of it from Sue and |
|
Corey's standpoint. But my understanding, the National Response |
|
Plan provides for that, but only with the appropriate checks |
|
and balance of it proceeding from a declaration from the Oval |
|
Office. And in that event, unless there is an exigency, we will |
|
be governed by, you know, obviously, the Federal requirements |
|
and the Federal law. |
|
But I do say, on the other side of it, that nothing would |
|
be done in a vacuum the way we are structured now. The mayor |
|
would have, or the governor or the county executive would have, |
|
free and open opportunity to address the issue with the |
|
principal Federal official and anybody else that has |
|
jurisdiction over the matter. |
|
Ms. Dunn. Good. Thank you very much. |
|
Let me now call on the gentleman from New Jersey, Mr. |
|
Andrews, for 8 minutes of questioning. |
|
Mr. Andrews. Thank you, Madam Chairman, and I appreciate |
|
the panel's work, and certainly the exercise is very worthy, |
|
and I have learned a lot by listening to your comments today. |
|
Thank you. |
|
I want to pick up on something that Mr. Gibbons and Mr. |
|
Dicks was talking about, which is this crucial interface |
|
between military authority and the existing civilian authority |
|
at the time of an emergency. |
|
Now, I am assuming that this exercise was designed in such |
|
a way that you began when the emergency was reported. Is that |
|
correct? So there wasn't any part of the exercise prior to the |
|
explosion of the radiological bomb and the detection of the |
|
first people with the plague. Is that correct? |
|
Mr. Kimerer. Yes, as far as the full field exercise on May |
|
12, that is correct. We did have an exercise the week before on |
|
cyber terrorism which was very interesting. |
|
Mr. Andrews. One of the things I would suggest is, just in |
|
terms of the future TOPOFF, that you might want to start the |
|
process early. In Amman, Jordan, in April of this year, they |
|
did not have an exercise. They had a real situation where the |
|
Jordanian secret police uncovered a plot to detonate several |
|
truck bombs around the U.S. embassy in Amman, Jordan. And the |
|
reports are they successfully intercepted the attack and |
|
prevented the deaths of anywhere from 20,000 to 80,000 people. |
|
I am curious what would happen in our exercise if it began |
|
earlier. In other words, if you started the clock when there |
|
was some credible operational intelligence that trucks were on |
|
the way with a chemical weapon on them. That is when we get the |
|
answer to how the military fits into this concept. |
|
You know, one of the intriguing policy and legal questions |
|
is this Principal Federal Officer--if I am using the correct |
|
term--if I read the law correctly, can ask for military help, |
|
certainly, but certainly can't order it. That is something that |
|
the President of the United States down through the Secretary |
|
of Defense would have to do, which raises some questions about |
|
posse comitatus and exceptions to the posse comitatus law. |
|
It raises a whole host of the questions which were not |
|
dealt with in this exercise, I understand, about how this all |
|
relates. If people--I assume people from NORCOM--were people |
|
from NORCOM present? Northern Command? |
|
Mr. Kimerer. Yes. |
|
Mr. Andrews. I am sure they were present because they were |
|
invited to come and observe, correct? |
|
Mr. Kimerer. Corey? |
|
Mr. Gruber. NORCOM and the Secretary of Defense's |
|
representatives have been involved, and have been involved in |
|
the design from the beginning of the exercise. |
|
Mr. Andrews. I understand that, but in real life, they |
|
wouldn't be sitting there in the police operations center of |
|
Seattle or Chicago. |
|
Mr. Gruber. In fact, that would be at the request, again, |
|
of the mayor, the governor, and then the Federal authorities. |
|
Mr. Andrews. I think our next scenario needs to start |
|
sooner, because, you know, really dealing with two problems |
|
here. It sounds to me you thoroughly vetted the second of the |
|
two problems, which is what do you do once a disastrous attack |
|
has occurred, in this case two of them? Who responds? What do |
|
you do when you are working that through? |
|
There is another, which is, what do you do in those golden |
|
moments or hour when you, say, believe an attack is imminent |
|
and you have operational intelligence that might enable you to |
|
prevent the attack? What happens then? And I do think it is |
|
important that the next scenario take that into consideration. |
|
Obviously, the 9/11 Commission is dealing with that |
|
question retroactively. They are looking at what happened on |
|
the morning of 9/11 between the initial attacks on New York and |
|
the ultimate attack on the Pentagon and the failed attack of |
|
the plane that crashed in Pennsylvania, and they are trying to |
|
unwind who was doing what, when who was responding to whom, |
|
when. And that is going to be a useful exercise for us to read |
|
that. |
|
But I think it would be more useful to do it, to engage in |
|
a scenario where we had such a situation and, frankly, to the |
|
extent possible, within the ground rules of the game scenario, |
|
to do so under the conditions of surprise. |
|
I think this is a profoundly important question because you |
|
have dealt, from what I can tell, rather well with questions of |
|
Federal versus local and State, and public versus private |
|
entanglements. And that is what this exercise is about, |
|
thinking that all through. You had hospitals run by private, |
|
for-profit and nonprofit corporations. You had local police |
|
departments and fire departments. You had mayors and Office of |
|
Emergency Management, the State and county level, and I think |
|
the fact that you gamed this all through is very, very |
|
important. |
|
I think the missing link and one that literally may mean |
|
the difference between life and death some day is going to be |
|
how the military fits into this, when, who gets to make the |
|
decision, who falls into the subordinate chain of command once |
|
the decision is made and so forth. |
|
One more question, I read the key after-action issues |
|
report, and I see that, on page 4, there is the rather |
|
understandable finding that there were numerous issues directly |
|
related to lack of command-and-control discipline. The people |
|
sort of improvised, made things up as they went along and did |
|
not follow the doctrines as necessarily were supposed to be |
|
followed. That does not surprise me, and I don't think that is |
|
in any way scandalous. But I would ask the Department, Ms. |
|
Mencer, what have you done about it since the finding? If, God |
|
forbid, we had an incident this afternoon, an attack this |
|
afternoon, what has changed since this after-action report came |
|
out? |
|
Ms. Mencer. What has changed has been mentioned previously, |
|
that we now have the National Incident Management System, which |
|
we are training for all over the Nation to make sure that |
|
communities and essentials are up to speed with how they |
|
perform in the event of an emergency. So NIMS has been |
|
instigated, and that is crucial to command and control issues. |
|
The National Response Plan, of course, is now also in |
|
effect. As we continue to train up, those two things will |
|
contribute a great deal to correcting that situation. |
|
Mr. Andrews. I assume that the focus of the next TOPOFF is |
|
going to be how well that is working. It is one thing to |
|
promulgate it in theory and another thing to see it in |
|
practice. Is there a particular weakness that emerges from the |
|
analysis of the first exercise in terms of chain of command? |
|
Mr. Gruber. Sir, I think Clark talked about that |
|
eloquently, but perhaps a lot of it was that, in fact, we had a |
|
brand new Department with very significant responsibilities |
|
that was all of 74 days old. So much of what happened in the |
|
exercise was concept development and experimentation about |
|
those roles and responsibilities that have matured |
|
significantly because, getting back to your original point, |
|
there have been a host of exercises subsequent to TOPOFF 2 at a |
|
very senior level, looking very specifically at direction and |
|
control and how we do that. |
|
In fact, we have conducted exercises specifically with the |
|
Department of Defense to look at the points you mentioned |
|
earlier and to explore those. In the next exercise, we will |
|
integrate roughly 60 days of pre-incident intelligence activity |
|
to build on the point that you made. |
|
Mr. Andrews. I think that is important. And the |
|
recommendation I would make, to the extent it is feasible, is |
|
that the exercise start sooner. Perhaps it even start early |
|
enough that it could be prevented to see how we do under that |
|
kind of scenario. |
|
Madam Chairman, thank you very much. |
|
Ms. Dunn. Thank you very much. |
|
I yield 8 minutes to the gentlewoman from the Virgin |
|
Islands, Mrs. Christensen. |
|
Mrs. Christensen. Thank you, Madam Chairman, and being the |
|
last one here, a lot of questions have been answered, at least |
|
in part. And I appreciate your testimonies. |
|
Deputy Chief Kimerer, I thought, in your opening statement, |
|
based on my recollection of our trip to Seattle, that you were |
|
being very diplomatic and generous when you said you would hope |
|
that the Federal people would recognize that the local people |
|
have a lot more knowledge of their approximate areas. And in |
|
response to Congressman Dicks, you seemed to say that the |
|
relationship between the Feds and the local went very well, and |
|
they were very supportive. |
|
But that is not what I remember from my visit. It seemed as |
|
though the coordination was not there and that, instead of |
|
relying on the local first responders, sometimes they were |
|
overstepped. |
|
Was that really one of the lessons learned? |
|
And then, I would ask Ms. Mencer, what has the Department |
|
done--if that is indeed the case that the Department of |
|
Homeland Security came and they started making some of the |
|
decisions that probably were best left to the local first |
|
responders who knew the people, who had been working together, |
|
who knew the area, if that indeed occurred--what has happened |
|
to fix that problem? |
|
Mr. Kimerer. Thank you, Congressman Christensen, for saying |
|
I am diplomatic. I do not hear that very often. |
|
The thing I expected to happen, which actually framed the |
|
way I presented it in my comments, was there would be an awful |
|
lot of what I refer to as jurisdiction creep, where there would |
|
be a lack of clarity as to who had that kind of priority or |
|
primacy of jurisdiction. So my expectations were low. |
|
I was grateful and pleasantly surprised that, while I am |
|
sure things were going on behind the scenes to try and resolve |
|
questions and conflicts, the general posture of the Federal |
|
official, the Principal Federal Official and the Federal |
|
agencies was one of helpfulness. Again, it may not have been as |
|
crystalline as we would have liked. |
|
Mrs. Christensen. You were pretty upset in their reports |
|
that they were not-- |
|
Mr. Kimerer. I was focusing my attention on what was going |
|
on in the field. There were breakdowns in information in the |
|
field, certainly. I think many of them have been addressed or |
|
are in the process of being addressed. |
|
Of course, my priority as a commander, as somebody who has |
|
been on the ground and who has commanded incidents is, Do I |
|
have, A, the independence as it were to make decisions and, B, |
|
do I have the support once I make those decisions? |
|
Those, I think, were a success story in large measure in |
|
TOPOFF 2. Where we go from here and where I think kind of was |
|
the inspiration for my comment was to just simply, you know, be |
|
vigilant about the inclusion of the local perspective. My |
|
Department, answers 850,000 calls a year and makes 26,000 |
|
arrests and is responsible for day-to-day policing. |
|
We have a great body of experience, one that I know Ms. |
|
Mencer, the Secretary, and Corey Gruber appreciate. But I also |
|
know that when deadlines are tight and when we have an urgent |
|
job to do against an implacable foe, sometimes, it is easy to |
|
just rush into a decision process or a framework or a format. |
|
So I am trying to be the voice of a reminder to ensure that we |
|
have the experts and the inclusion we need to make this |
|
successful. |
|
Mrs. Christensen. What has happened since that time? |
|
Because you cannot have any confusion or conflict between who |
|
is in charge and who is making decisions when you are in real |
|
time. |
|
Mr. Kimerer. That is correct. The gentleman that proceeded |
|
you asked about what we are doing tangibly. I am on a group |
|
called the Universal Task List Support Group which is |
|
identifying the essential tasks that every agency needs to do |
|
within its own limitations to respond to a whole sequence of |
|
possible terrorist events. That is real, on-the-ground kind of |
|
work that I think seeks to resolve all potential conflicts in |
|
times of calm rather than crisis and sets a benchmark for all |
|
agencies. |
|
Mrs. Christensen. My time is running really short. Ms. |
|
Mencer, did you want to comment briefly? |
|
Ms. Mencer. What I think is interesting about exercises in |
|
general is that it becomes stressful, just like the actual |
|
incident would be. And so, because we do not generally hire |
|
type B personalities to deal with law enforcement and fire, and |
|
to be Federal officials, when you have an incident like that, |
|
with the type A personalities who would be in charge, because |
|
that is what they are trained to do, you do have some conflict |
|
occasionally. |
|
With TOPOFF 2 Mike Byrne, who was the Principal Federal |
|
Official, was actually, in his previous life, a fire chief in |
|
New York City. So he had a local background and was able to |
|
relate on the scene, not only from the Federal perspective, but |
|
from the local one as well. |
|
Mrs. Christensen. I just hope that there is a standard |
|
protocol that does not allow for confusion. I understand what |
|
happens with human beings. But I hope that there is some kind |
|
of clear guidance. |
|
Having gone through a couple of disasters when I was not a |
|
legislator, sometimes we wished they would stay out of our hair |
|
and out of the way. Is there a role--what is the role that you |
|
envision for your State legislators and for us? For example, in |
|
a hurricane, I would be at FEMA headquarters here in their |
|
command center. How do we make--how do we utilize us optimally |
|
and not interfere in decision-making? |
|
Ms. Mencer. I will let Corey answer this as well, but I |
|
think, at the State level, we have continuity of Government |
|
operation plans that are in effect in various States so that |
|
the local legislators know where they are to regroup and how |
|
they are to maintain their continuity of government. Similarly, |
|
we need that in the Federal Government, as well, and certainly |
|
are working towards having a very comprehensive plan to do |
|
that. You do have an important role to play. I think we saw |
|
that during President Reagan's funeral, when we had the plane |
|
over the Capitol and some concern. |
|
Mrs. Christensen. To me, our immediate impulse is to be |
|
there where things are going on. |
|
Ms. Mencer. Right, and we do not want to add to the |
|
confusion. |
|
Mrs. Christensen. Where do you want us to be? |
|
Ms. Mencer. I will ask Corey to step in. |
|
Mr. Gruber. Ma'am, I think, first and foremost, as you see |
|
in the lessons from TOPOFF 2, there were very specific issues |
|
about legal authorities at every level of Government. Perhaps |
|
where some legal authorities conflicted with one together, for |
|
example the Stafford Act, and the Public Health Act, it's very |
|
important that legislators at all levels of Government look at |
|
those and help to deconflict those so that, when we respond, we |
|
understand our roles and have the authorities and resources we |
|
need to do that. |
|
And then the other role, of course, is adding hearings like |
|
this that help us bring attention and visibility to the results |
|
of the exercises so that legislators, again at the State, and |
|
local level, understand these issues and can act on them. |
|
Mrs. Christensen. I just, if I could just finish by saying, |
|
I see that Illinois has really done a great job in dealing with |
|
the health issues, but I hope that those lessons that they have |
|
learned become a part of the national way of operating. |
|
Ms. Dunn. I thank the gentlewoman. |
|
And thank the panel very much. |
|
I would like the record to show that the record will remain |
|
open for 10 days for questions from folks or anything that you |
|
would like to follow up on, panel. |
|
Thank you so much for coming back here to testify. It has |
|
been very helpful to us, I believe, listening to your analysis |
|
and your good lessons. |
|
Thank you so much. This hearing is concluded. |
|
[Whereupon, at 2:58 p.m., the committee was adjourned.] |
|
|
|
|
|
A P P E N D I X |
|
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|
---------- |
|
|
|
|
|
Material for the Record |
|
|
|
Questions for the Record For C. Suzanne Mencer, From the Honorable Jim |
|
Turner |
|
|
|
Setting and Running Exercises |
|
1. How did the Homeland Security Council set its 15 different |
|
scenarios for measuring readiness, and how do those measures relate to |
|
the performance standards mandated in HSPD-8? How are those measures |
|
used to determine the essential capabilities needed by each state and |
|
local government? |
|
2. I continue to be concerned that the Department's inability to |
|
develop a comprehensive threat and vulnerability assessment is having a |
|
significant, negative impact on the conduct of your exercise program. |
|
a. Do these major TOPOFF exercises focus on what an intelligence |
|
assessment says is a city's highest risk? Do the exercises take into |
|
account a city's specific critical infrastructure vulnerabilities? If |
|
not, why not? |
|
b. Was there any reason to think that Seattle is at especially high |
|
risk for a dirty bomb or Chicago was at higher risk of biological |
|
weapons attack? Do these major TOPOFF exercises focus on what the |
|
intelligence and vulnerability assessment say is a city's highest risk? |
|
c. Will future National-level exercises utilize scenarios that are |
|
consistent with the specific threats to and vulnerabilities of the |
|
location(s) conducting the exercise? If not, why not? |
|
d. What ``preparedness standard'' is used when planning and |
|
conducting a terrorism exercise? What level of preparedness are we |
|
training to achieve? Is this level of preparedness based any risk |
|
assessment? |
|
3. Homeland Security Presidential Directive 8 calls for a ``multi- |
|
year national homeland security preparedness-related exercise plan'' to |
|
be approved by the President. Has that happened? What will that multi- |
|
year exercise plan look like? |
|
4. According to the TOPOFF 2 after action report, there were 41 |
|
participating federal agencies. What role did Congress have? Were there |
|
Members of Congress that played a role in the exercise? If not, how do |
|
you plan to involve the Legislative Branch in future exercises and/or |
|
the response to an actual terrorist attack? |
|
5. How many cyberterrorism exercises have you run as part of the |
|
National Exercise Program? Have cyber events been included as part of |
|
any other large scale exercises? Which ones? |
|
6. Some experts say that these exercises, including TOPOFF 2, are |
|
unrealistic and don't provide a real estimate of how difficult these |
|
disasters are to respond to. Many of the people brought in to simulate |
|
victims or ``worried well'' are well-behaved and calm. Especially in |
|
the event of a WMD attack, I would expect people to be extremely |
|
frantic. People might not line up in an orderly fashion to get |
|
vaccines. How do you build chaos into the system during these exercises |
|
to see how prepared we are to keep the peace? |
|
7. If city in my district wants to conduct an exercise, how do they |
|
engage with ODP? Does a DHS person attend all of these exercises? Who |
|
does the evaluation and the drawing out of lessons learned? |
|
|
|
Exercise Coordination |
|
8. What is ODP's role in coordinating exercises that are led by the |
|
Coast Guard, FEMA, ICE, and other DHS agencies? When different DHS |
|
agencies are assisting state and local participants in running |
|
exercises, and how do you ensure that they provide the same technical |
|
guidance? |
|
9. The hearing focused on exercises that are conducted to simulate |
|
potential terrorist attacks and improve our readiness for such events. |
|
But everyday, there are real-world emergencies and events that also |
|
highlight areas where we aren't secure enough. I'm interested in how |
|
the DHS exercise program incorporates these lessons learned, whether |
|
from firefighters battling wildfires or the Secret Service running |
|
security for a national convention. |
|
10. In conducting exercises, there's clearly going to be overlap |
|
with other federal departments. I assume that an exercise dealing with |
|
bioterrorism needs to be planned in consultation with HHS. An exercise |
|
on identifying and dealing with an animal disease has to be coordinated |
|
with USDA. How does that interagency process work for planning an |
|
exercise, working through an exercise, and in terms of paying for it? |
|
Can you provide a specific example? |
|
11. How does ODP capture the lessons learned from exercises that |
|
are run by other departments, like HHS or Defense? Are they made part |
|
of the MIPT (Memorial Institute for the Prevention of Terrorism) |
|
database? |
|
12. How much cooperation and ``jointness'' is there between DHS and |
|
DOD in homeland security exercises? Are there formal organizational |
|
ties between DHS and DOD? At what level? Does DHS participate in DOD |
|
exercises? To the extent that National Guard and Guard Civil Support |
|
Teams participate in DHS exercises, how does that work, and are the |
|
Guardsmen under the Governor's or Secretary of Defense's command? |
|
|
|
TOPOFF 2 After-Action Reports/Lessons Learned |
|
13. The TOPOFF 2 after-action report for the Emergency Preparedness |
|
and Response Directorate and the final after-action report from the |
|
Department as a whole identified numerous issues directly relating to a |
|
lack of command and control discipline during the exercise. |
|
Specifically: |
|
a. There seemed to be little understanding of inter- and intra- |
|
agency command and control protocols, and many exercise players |
|
did not fully understand the reporting relationships between |
|
the FEMA Federal Coordinating Officer, the DHS Principal |
|
Federal Official, the FEMA Emergency Support Team, and the DHS |
|
Crisis Action Team. |
|
b. The report also stated that a number of major, pre-existing |
|
interagency federal plans' coordination structures and |
|
processes were circumvented during the exercise. |
|
What specific corrective actions have been undertaken by DHS to |
|
address these issues, and can you assure the Committee that we will not |
|
see the same types of problems in the next TOPOFF exercise. |
|
14. The reports further noted that there were logistical |
|
difficulties accessing DHS assets and resources. Specifically, although |
|
the Strategic National Stockpile was at that time under ``operational |
|
control'' of DHS, exercise players were confused as to whether approval |
|
from the Department of Health and Human Services was necessary to |
|
access stockpile resources. In addition, the report states that ODP's |
|
pre-positioned equipment program was unavailable for most of the |
|
exercise. |
|
Again, what specific corrective actions have been undertaken by DHS |
|
to address these issues, and can you assure the Committee that we will |
|
not see the same types of problems in the next TOPOFF exercise. |
|
15. Finally, the Department's after action report noted that the |
|
lack of a robust and efficient emergency communications infrastructure |
|
in Chicago's hospital system was apparent, and that resource demands-- |
|
including short supplies of isolation and negative pressure rooms, as |
|
well as staff shortages--challenged these hospitals throughout the |
|
exercise. |
|
How is DHS working with the Department of Health and Human Services |
|
to address these critical problems? Can you report on any progress in |
|
this area? |
|
16. I understand that ODP is working with the Oklahoma City MIPT |
|
(Memorial Institute for the Prevention of Terrorism) to create a |
|
database for first responders with lessons learned from exercises. Can |
|
you tell me how many records there are in that database and how many |
|
you'd like to have and how many first responders have used it? Are |
|
lessons from all of the hundreds of exercises you run annually captured |
|
in the database? How do you notify the first responder community of the |
|
availability of new data in this database? |
|
17. Does DHS use the results from these exercises in evaluating |
|
first responder grant applications? If a city works with ODP in an |
|
exercise and identifies gaps in its readiness, can ODP capture that |
|
information when it makes the next round of grants? |
|
|
|
Prepared Statement for the Record of Advanced Systems Technology, Inc. |
|
|
|
Chairman Cox and members of the Committee, practicing through |
|
exercises and simulations will help all those who must respond in the |
|
wake of a terrorist attack to perform better in an actual emergency. |
|
Superior response, achieved through a range of proven exercises and |
|
simulations, will result in saved lives, minimized damage, and quicker |
|
recovery. In a post-September 11 world, we cannot take the importance |
|
of preparedness and training for granted. |
|
Advanced Systems Technology commends the Committee for recognizing |
|
this fact and for holding this important hearing. You should know of |
|
the wide range of computer-based simulation tools that are readily |
|
available for law enforcement and public safety personnel. And |
|
simulation exercises have proven to work well in both military and |
|
civilian sectors. |
|
Simulation tools range from virtual, immersive simulations that are |
|
highly functional for first-responder decisionmaking activities, to |
|
constructive simulations that are highly functional for command-level |
|
decisionmaking activities, to predictive simulation models that are |
|
used to predict how particulates or gasses move through the atmosphere. |
|
Each of these simulation tools has a place in the exercise and |
|
simulation arena, if we expect all first responders (police, fire, |
|
emergency medical) at all levels of government (federal, state, local, |
|
military) to respond most aptly should a terrorist or other catastrophe |
|
occur on American soil. |
|
One factor holding up practicing to make perfect involves |
|
allocation of homeland security funds. Our understanding is that the |
|
Department of Homeland Security has spent funds to examine several |
|
simulation tools, but has not yet allowed funds to be allocated to use |
|
cost-saving computer simulation tools by local and state governments in |
|
their training or exercise activities. It is important that the DHS |
|
Office of State and Local Government Coordination and Preparedness |
|
approve computer-based model and simulation tools as a required element |
|
of emergency-response decisionmaking exercises and training activities |
|
for all hazards preparation. Otherwise, taxpayer dollars will only be |
|
spent on expensive exercises that certainly have a place, but should |
|
not be viewed as the only tool in the preparedness training toolbox. |
|
With regard to civilian-military interaction and cooperation, many |
|
successful cross-disciplinary activities have been conducted since the |
|
events of September 11, 2001. For example, in the National Capital |
|
Region, three exercises have been conducted with joint cooperation |
|
among local police, fire, emergency medical services, the U.S. |
|
Marshal's Service, the U.S. Marine Chemical-Biological Incident |
|
Response Force (CBIRF), and DHS Federal Protective Service. |
|
In El Paso, Texas, the Department of Justice sponsored a large |
|
school safety exercise directed at command-level personnel. It involved |
|
two schools in different school districts and exercised 21 separate |
|
school, local, state, federal, and military emergency response |
|
agencies--this without touching precious first-line resources or |
|
disrupting school activities. |
|
Each of these large-scale, multiagency, cross-disciplinary |
|
exercises was stimulated by the Emergency Preparedness Incident Command |
|
Simulation (EPiCS) system, a system that is owned and operated by the |
|
U.S. Army TRADOC Analysis Center. EPiCS is the result of an effort to |
|
use existing military technology for civilian applications. It is based |
|
on the U.S. Army's Janus war game program, with state-of-the-art |
|
visualization tools to enhance environmental realism. EPiCS puts |
|
decisionmakers from each agency involved in a computer simulation |
|
exercise to the test in ``real time,'' using their own communications |
|
equipment. Unlike other programs, this simulation tool integrates on- |
|
site decisions and results in the likely consequences of such a |
|
decision. This aids in the learning process, which is why it has proven |
|
invaluable to crisis managers and their staffs from both civilian and |
|
military agencies. Command-level training goes hand-in-hand with first- |
|
responder training. Without one, the other will fail. |
|
As most experts acknowledge, it is critical to train and exercise |
|
response agency personnel at all levels. Standards for such training |
|
are provided by the National Incident Management System and the |
|
National Response Plan, and measures are provided by the Homeland |
|
Security Exercise and Evaluation Program. Training and exercising these |
|
standards can be cost-effective, recorded, and repeatable using |
|
computer-based models and simulation. |
|
A sound model for the emergency response community for standards |
|
training is used by the Defense Threat Reduction Agency, which conducts |
|
a series of five exercises in an exercise cycle. This stepping-stone |
|
sequence focuses on each core element individually and then combines |
|
these activities into a unified response. The sequence begins with a |
|
seminar exercise that introduces the overall objectives and procedures. |
|
Then comes a series of tabletop exercises that progressively involve |
|
local, state, federal, and military resources. Using the lessons |
|
learned from these exercises, all agencies thenparticipate in a unified |
|
command-level exercise that leads to the final full-scale exercise. |
|
This cycle provides opportunities to discuss, revise, retrain, and |
|
retest aspects of training without expending valuable resources until |
|
all the pieces come together for a capstone, full-scale exercise. At |
|
each step, simulation tools are used and have proven to be valuable, |
|
effective, and cost-saving. |
|
Simulation, virtual reality, predictive models, and constructive |
|
models can and should all play important parts in reducing the cost and |
|
increasing the value of emergency response and terrorist-related |
|
training and exercises. Full-scale exercises are even more valuable |
|
after other types of exercise activities using models and simulation |
|
tools have been conducted. For instance, the $16 million expended on |
|
TOPOFF 2 could have been spent more effectively with more robust, |
|
recorded, and replayable results using computer-based simulation and |
|
modeling tools. Or the TOPOFF exercise could have been preceded by a |
|
progression of other sorts of exercises in order to maximize its value. |
|
This perspective should be considered as the third TOPOFF exercise is |
|
planned and executed. |
|
While practice will make perfect where terrorism and emergency |
|
response is concerned, it is important to keep in mind that large-scale |
|
exercises--which involve large numbers of personnel, tie up limited |
|
resources such as fire trucks and helicopters, can disrupt city streets |
|
and the routines of citizens, and are usually costly--are just one of |
|
many kinds of exercises and simulations available for this mission. All |
|
the tools in the toolbox of preparedness training should be employed, |
|
each one filling a distinct, vital part in preparation for the worst. |
|
Our nation's enemies will probably not strike in the same manner on |
|
the same targets each time, but they clearly intend to strike. |
|
Therefore, first responders across the nation--from the police officer |
|
on the street to the midlevel commander calling the shots and |
|
coordinating activities to top officials--all need training, and the |
|
training they get should be diverse, appropriate, and cost-effective. |
|
Exercises are important, and computer-based simulations can make them |
|
better. |
|
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