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<title> - PRACTICE MAKES PERFECT: STRENGTHENING HOMELAND SECURITY BY EXERCISING TERRORISM SCENARIOS</title>
<body><pre>
[House Hearing, 108 Congress]
[From the U.S. Government Publishing Office]
PRACTICE MAKES PERFECT:
STRENGTHENING HOMELAND SECURITY
BY EXERCISING TERRORISM SCENARIOS
=======================================================================
HEARING
before the
SELECT COMMITTEE ON HOMELAND SECURITY
HOUSE OF REPRESENTATIVES
ONE HUNDRED EIGHTH CONGRESS
SECOND SESSION
__________
JUlY 8, 2004
__________
Serial No. 108-53
__________
Printed for the use of the Select Committee on Homeland Security
Available via the World Wide Web: http://www.gpoaccess.gov/congress/
index.html
__________
U.S. GOVERNMENT PRINTING OFFICE
24-733 WASHINGTON : 2005
_________________________________________________________________
For sale by the Superintendent of Documents, U.S. Government
Printing Office Internet: bookstore.gpo.gov Phone: toll free
(866) 512-1800; DC area (202) 512-1800 Fax: (202) 512-2250 Mail:
Stop SSOP, Washington, DC 20402-0001
SELECT COMMITTEE ON HOMELAND SECURITY
Christopher Cox, California, Chairman
Jennifer Dunn, Washington Jim Turner, Texas, Ranking Member
C.W. Bill Young, Florida Bennie G. Thompson, Mississippi
Don Young, Alaska Loretta Sanchez, California
F. James Sensenbrenner, Jr., Edward J. Markey, Massachusetts
Wisconsin Norman D. Dicks, Washington
David Dreier, California Barney Frank, Massachusetts
Duncan Hunter, California Jane Harman, California
Harold Rogers, Kentucky Benjamin L. Cardin, Maryland
Sherwood Boehlert, New York Louise McIntosh Slaughter, New
Joe Barton, Texas York
Lamar S. Smith, Texas Peter A. DeFazio, Oregon
Curt Weldon, Pennsylvania Nita M. Lowey, New York
Christopher Shays, Connecticut Robert E. Andrews, New Jersey
Porter J. Goss, Florida Eleanor Holmes Norton, District of
Dave Camp, Michigan Columbia
Lincoln Diaz-Balart, Florida Zoe Lofgren, California
Bob Goodlatte, Virginia Karen McCarthy, Missouri
Ernest J. Istook, Jr., Oklahoma Sheila Jackson-Lee, Texas
Peter T. King, New York Bill Pascrell, Jr., New Jersey
John Linder, Georgia Donna M. Christensen, U.S. Virgin
John B. Shadegg, Arizona Islands
Mark E. Souder, Indiana Bob Etheridge, North Carolina
Mac Thornberry, Texas Ken Lucas, Kentucky
Jim Gibbons, Nevada James R. Langevin, Rhode Island
Kay Granger, Texas Kendrick B. Meek, Florida
Pete Sessions, Texas Ben Chandler, Kentucky
John E. Sweeney, New York
John Gannon, Chief of Staff
Stephen DeVine, Deputy Staff Director and General Counsel
Thomas Dilenge, Chief Counsel and Policy Director
David H. Schanzer, Democrat Staff Director
Mark T. Magee, Democrat Deputy Staff Director
Michael S. Twinchek, Chief Clerk
(II)
C O N T E N T S
----------
Page
STATEMENTS
The Honorable Christopher Cox, a Representative in Congress From
the State of California, and Chairman, Select Committee on
Homeland Security:
Oral Statement................................................. 1
Prepared Statement............................................. 2
The Honorable Jim Turner, a Representative in Congress From the
State of Texas, Ranking Member, Select Committee on Homeland
Security:
Oral Statement................................................. 2
Prepared Statement............................................. 4
The Honorable Robert E. Andrews, a Representative in Congress
From the State of New Jersey................................... 41
The Honorable Donna M. Christensen, a Delegate in Congress From
the U.S. Virgin Islands........................................ 44
The Honorable Norman D. Dicks, a Representative in Congress From
the State of Washington........................................ 38
The Honorable Jennifer Dunn, a Representative in Congress From
the State of Washington........................................ 5
The Honorable Jim Gibbons, a Representative in Congress From the
State of Nevada................................................ 36
The Honorable Bennie G. Thompson, a Representative in Congress
From the State of Mississippi.................................. 34
WITNESSES
Mr. Thomas O. Mefford, Director, DuPage County Office of Homeland
Security and Emergency Management State of Illinois:
Oral Statement................................................. 22
Prepared Statement............................................. 24
Ms. C. Suzanne Mencer, Executive Director, Office for State and
Local Government Coordination and Preparedness, Department of
Homeland Security:
Oral Statement................................................. 6
Prepared Statement............................................. 8
Accompanied by:
Mr. Corey D. Gruber, Associate Director, Office for Domestic
Preparedness, Department of Homeland Security.................. 28
Mr. Clark S. Kimerer, Deputy Chief of Operations, Seattle Police
Department, Seattle Washington:
Oral Statement................................................. 16
Prepared Statement............................................. 18
APPENDIX
Material Submitted for the Record:
Questions for Ms. C. Suzanne Mencer............................ 47
Prepared Statement of Advanced Systems Technology, Inc48 <plus-minus>
PRACTICE MAKES PERFECT:
STRENGTHENING HOMELAND SECURITY BY EXERCISING TERRORISM SCENARIOS
----------
Thursday, July 8, 2004
House of Representatives,
Select Committee on Homeland Security,
Washington, DC.
The committee met, pursuant to call, at 1:11 p.m., in room
210, Cannon House Office Building, Hon. Christopher Cox
[chairman of the committee] presiding.
Present: Representatives Cox, Dunn, Camp, Gibbons, Turner,
Thompson, Dicks, Andrews, Lofgren, McCarthy, Christensen,
Etheridge, Lucas and Langevin.
Chairman Cox. Welcome. The Select Committee on Homeland
Security will come to order. The committee is meeting today to
examine how terrorism preparedness exercises function in
strengthening the Federal, State and local government homeland
security response capabilities.
In order to allow us to hear from our witnesses more
quickly, I would ask members to waive or limit the duration of
oral opening statements. Those who are present within 5 minutes
of the gavel and waive their opening statements will be
allotted 3 additional minutes for questioning the panel. If
members have written statements, they may be included in the
hearing record.
As most of you know, this committee recently reported
H.R.266, the Faster and Smarter Funding For First Responders
Act. This bill authorizes $3.4 billion annually to aid first
responders in both preventing and responding to acts of
terrorism through improved planning, equipment, training and
exercises. We expect this important bill to be considered on
the House floor shortly.
Today, we examine how one part of the grant funds
authorized by this bill will be used to strengthen our Nation
through terrorism preparedness exercises. Scenario-based
training is critical to an effective counterterrorism program
because the terrorist threat is often not visible. We need to
remind ourselves through training of how real and enduring this
threat is, as we were reminded again today by Secretary Ridge.
The stakes are high.
In evaluating FEMA's response to the Oklahoma City bombing,
the General Accounting Office cited a number of unique
terrorism-related challenges. The arrival agencies on the scene
weren't coordinated in their times of arrival. There was a
clear need to better integrate typical law enforcement
functions, such as preserving the chain of evidence, with
typical disaster response and recovery functions, such as
clearing rubble.
The mission to create a national strategy for terrorism
preparedness exercises began with President Bush's national
strategy for homeland security. It was codified in the Homeland
Security Act, which gave the Department of Homeland Security
the specific responsibility to coordinate preparedness efforts,
as well as to work with State and local entities on exercises
to combat terrorism.
In response to this mandate, the Department has focused on
two areas, national programs and State and local programs. The
national program focuses broadly on the Federal Government's
response and coordination of Federal, State and local
resources. For example, the TOPOFF exercise series takes place
over multiple days and tests the ability of several communities
to respond to weapons of mass destruction. TOPOFF 2 was
conducted almost 1 year ago and involved over 20,000
participants, over 25 Federal, State and local agencies and
departments and the government of Canada.
We are fortunate to have with us today key participants in
the 2003 TOPOFF 2 exercises from both the Chicago and Seattle
sites. I look forward to hearing the assessments of our
witnesses on the strengths and weaknesses of the TOPOFF
exercise.
TOPOFF 2 cost $16 million, but it provided valuable
lessons. Agencies were able to rehearse for the first time the
actions they would take when the homeland security advisory
system is elevated to red. Should highways be closed? Should
airports be closed? Who is going to make these decisions? The
exercise allowed us to see the consequences of making these
very decisions. Similarly, the original TOPOFF exercise
revealed difficulties in distributing the strategic national
stockpile.
Since then, HHS, DHS, and State and local governments have
focused on remedying these problems; and we are now better
prepared to deliver and distribute the stockpile than we were
before TOPOFF.
The Department clearly needs a robust terrorism
preparedness exercise program. It needs a program that is
coordinated across the Department and is programmed to share
data and lessons learned with State and local governments and,
when appropriate, with the private sector. It is our intent to
codify and expand some of these exercise program elements in
the committee's first-ever DHS authorization bill.
We are fortunate today to have representatives from the
front lines in this terrorism preparedness effort, from the
Department of Homeland Security, from the Seattle Police
Department and from the DuPage County Office of Emergency
Management. I look forward to hearing your thoughts and
testimony today.
Prepared Statement of the Honorable Christopher Cox
As most of you know, this Committee recently reported out H.R.
3266, The Faster and Smarter Funding for First Responders Act. This
bill authorizes a $3.4 billion annually to aid first responders in both
preventing and responding to acts of terrorism--through improved
planning, equipment, training, and exercises. We expect this important
bill to be considered on the House floor shortly.
Today, we examine how one part of the grant funds authorized by
this bill will be used to strength,en our Nation through terrorism
preparedness exercises. Scenario-based training is critical to an
effective counterterrorism program because the terrorist threat is
often not visible and complacency can easily set in. We need to remind
ourselves through training of how real and enduring this threat is--as
we were reminded again this morning by Secretary Ridge. The stakes are
high. In evaluating FEMA's response to the Oklahoma City bombing, GAO
cited a number of unique, terrorism-related challenges. The arrival
agencies on the scene were not coordinated. There was a clear need to
better integrate typical law enforcement functions, like preserving the
chain of evidence, with typical disaster response and recovery
functions, like clearing rubble.
The mission to create a national strategy for terrorism
preparedness exercises began with President Bush's National Strategy
for Homeland Security and was codified in the Homeland Security Act,
which gave DHS the specific responsibility to coordinate preparedness
efforts at the Federal level, as well as to work with state and local
entities on exercises to combat terrorism. In response to this mandate,
the Department has focused on two areas--national programs and state
and local programs.
The National Program focuses broadly on the Federal Government's
response and coordination of federal, state and local resources. For
example, the TOPOFF exercise series takes place over multiple days and
tests the ability of several communities to respond to weapons of mass
destruction. TOPOFF 2 was conducted almost one year ago, and involved
over 20,000 participants, and over 25 federal, state, and local
agencies and departments, and the Canadian Government. We are fortunate
to have with us today key participants in the 2003 TOPOFF 2 exercises
from both the Chicago and Seattle sites. I look forward to hearing the
assessments of our witnesses as to the strengths and weaknesses of the
TOPOFF exercise.
TOPOFF 2 cost $16 million, but it provided valuable lessons.
Agencies were able to rehearse, for the first time, the actions they
would take when the Homeland Security Advisory System is elevated to
Red. Should highways be closed? Should airports be closed? Who would
make these decisions? The exercise allowed us to see the consequences
of making these very decisions. Similarly, the original TOPOFF exercise
revealed difficulties in distributing the Strategic National Stockpile.
Since then, HHS, DHS and state and local governments have focused on
remedying these problems, and we are now better prepared to deliver and
distribute the Stockpile than we were before TOPOFF.
The Department clearly needs a robust terrorism-preparedness
exercise program. It needs a program that is coordinated across the
Department and is programmed to share data and lessons learned with
state and local governments and, when appropriate, with the private
sector. It is our intent to codify and expand some of these exercise
program elements in the Committee's first-ever DHS authorization bill.
We are fortunate today to have representatives from the front lines
in this terrorism preparedness effort--from the Department of Homeland
Security, the Seattle Police Department and the DuPage County Office of
Emergency Management. I look forward to hearing your thoughts and
testimony today.
I now recognize the Ranking Member, Jim Turner of Texas,
for an opening statement.
Mr. Turner. Thank you, Mr. Chairman; and welcome to all of
our witnesses. We look forward to hearing about your experience
with the TOPOFF exercise series. I think it is very critical
that we do these kind of exercises, and I know that you will
have some good reports and information to share with us about
the exercises that have been conducted to date. There is no
doubt that effective exercises at all levels of government will
help us to be prepared in the event of a terrorist attack, and
I commend you on your efforts and your work in this area.
There are several issues that I hope you will try to
address in your comments to us today.
First, I am concerned about how we develop the scenarios
for the exercises. Do we rely upon the intelligence
information, the threat, and the vulnerability assessments that
our Department of Homeland Security is supposed to be
preparing? Or do the scenarios come from some other source? If
we are not using the threat and vulnerability information, it
seems to me that we are not conducting the exercises that we
may need to be conducting; and I would like to hear how the
scenario development process occurs.
Second, I would like to know a little bit about how the
Department of Homeland Security measures the effectiveness of
these exercises. What readiness level are you seeking to
achieve? How does the conduct of an exercise contribute to our
State and local governments' overall preparedness? And,
following an exercise, do the Department and the participating
State and locality have a clear understanding of what
additional planning, training, and equipment is necessary to
prepare that impacted community for that kind of terrorist
incident?
Third, I would be interested in knowing if the actual--or
if the conduct of these exercises has actually led to fixing
any of the problems that were discovered.
The exercise I understand we are going to hear about today
occurred about a year ago, in May of 2003; and it would be
interesting to know not only how the exercise was carried out
but, perhaps more importantly, how DHS and the Cities of
Seattle and Chicago have addressed the shortfalls that were
uncovered through the exercise.
It is my understanding that the after action report for
that exercise revealed that there was little understanding of
inter--or intra-agency command and control protocols, that many
exercise players did not fully understand their reporting
relationships with Federal officials, that a number of major
pre-existing interagency Federal plans and processes were
circumvented during the exercise. There were logistical
difficulties accessing DHS assets and resources, and there was
a lack of a robust and efficient emergency communications
infrastructure in the Chicago hospital system that impeded
response.
All of those issues seem to be important, and the more
interesting side of your testimony would be what have we done
since that exercise to solve those uncovered problems. So I
would appreciate a description of what lessons we learned and
how have we responded to them.
So thank you so much for being here, and we appreciate very
much the good work that you are doing. Thank you.
Prepared Statement of Jim Turner
Thank you, Mr. Chairman.
Director Mencer, welcome back. Mr. Mefferd and Mr. Kimmerer,
welcome to Washington. Thank you all for appearing before the Select
Committee today, and I look forward to your testimony on the Department
of Homeland Security's exercise programs, and specifically the TOPOFF
exercise series.
The Department of Homeland Security, and particularly the Office
for Domestic Preparedness, plays a crucial role in preparing our
country to win the war on terror. It oversees a range of programs to
prepare our first responders, individually, and our communities, more
broadly, to prepare for and respond to acts of terrorism. It is
critical that the job is done right.
Effective exercises at all levels of government are a key component
of our terrorism preparedness activities. The Arlington County,
Virginia Fire Department's after-action report on their response to the
9-11 attack noted that frequent training and exercises with the Federal
Bureau of Investigation, the Pentagon, and the Military District of
Washington made a substantial contribution to their successful response
operation.
Therefore, the Department is to be commended for its commitment to
a robust exercise program, particularly the TOPOFF program, and for the
efforts it has undertaken to provide state and local governments with
guidance on developing and conducting exercises.
However, there are several issues that I would like you to address
either in your testimony or in response to the Committee's questions.
First, I am concerned that in the development of exercise
scenarios, DHS does not utilize threat and vulnerability information to
guide its choice of either the location of the incident, or the mode of
terrorist attack. Why don't the TOPOFF exercises focus on what the
intelligence assessment indicates is a city's highest vulnerability? I
am afraid that Department's inability to develop a comprehensive threat
and vulnerability assessment--which has been noted by this Committee on
numerous occasions--has a significant, negative impact on the conduct
of your exercise program.
Second, how is DHS measuring the effectiveness of its exercise
program? What ``readiness'' level are you seeking to achieve in the
exercise venues, and how does the conduct of an exercise contribute to
a state or local government's overall preparedness? Following an
exercise, do DHS and the participating states and localities have a
clear understanding of what additional planning, training, and
equipment are necessary to fully prepare the impacted communities?
Third, while the actual conduct of exercises is important, it is
equally important to fix the problems revealed by the exercise. The
TOPOFF exercise we will hear about today took place over a year ago, in
May of 2003. At this point, while I am interested in how the exercise
was carried out, I am much more interested in how both DHS and the
cities of Seattle and Chicago addressed any shortfalls in their
response operations. For example, the after-action report for the
TOPOFF 2 exercises noted the following:
<bullet> There was little understanding of inter- and intra-
agency command and control protocols, and many exercise players
did not fully understand the reporting relationships among
federal officials;
<bullet> A number of major, pre-existing interagency federal
plans and processes were circumvented during the exercise;
<bullet> There were logistical difficulties accessing DHS
assets and resources; and
<bullet> A lack of a robust and efficient emergency
communications infrastructure in Chicago's hospital system
impeded response, and resource demands challenged these
hospitals throughout the exercise.
I am interested in understanding how you have improved your
operations since the exercise to assure us, and the nation, that in the
event of a real terrorist attack, we will not repeat the same mistakes.
Therefore, I would appreciate a description of how any lessons learned
from the exercise have been incorporated into either the Department's,
or your city's, day-to-day policy decisions, and the specific
corrective actions you have undertaken to remedy any operational
deficiencies.
Finally, I am not convinced that the Department is taking full
advantage of the exercise knowledge and expertise resident in a number
of its components, such as FEMA and the Coast Guard. These agencies
were conducting multi-agency, intergovernmental exercises long before
the Department of Homeland Security was created. I recognize that the
Office for Domestic Preparedness has been tasked with managing the
National Exercise Program; however, DHS must begin the process of
integrating the vast resources under its control to build the most
effective programs.
As you can see, I have many questions and concerns about the
Department's exercise program. I hope that in addition to describing
your experiences in the TOPOFF 2 exercise, you can directly address the
questions I have raised. Thank you for being here, and I look forward
to your testimony.
Chairman Cox. Thank the gentleman.
The Chair recognizes the Vice Chairwoman of the full
committee, Jennifer Dunn of Washington.
Ms. Dunn. Thank you very much, Mr. Chairman; and we are
delighted that you are here with us today, panel. We look
forward--having heard bits and pieces of what happens as a
result of the analysis of TOPOFF--to seeing the big picture in
your eyes.
Mr. Chairman, we are especially lucky today to have a local
official from my hometown and my State of Washington, Deputy
Chief Clark Kimerer, who is number two at the Seattle Police
Department, on this panel today; and he will bring a unique
perspective because he was actually there on the ground in May
of last year at the TOPOFF 2 exercise. He started at the
Seattle Police Department in 1983 as an officer; and now, as
Deputy Chief of Operations, he oversees the Investigation and
Emergency Preparedness Bureau.
Chief Kimerer, you recognize some of the people on this
panel because some of them met with you when we were in town
for a field hearing last fall; and we appreciate your coming
back to Washington, D.C., to discuss with us again in more
detail the perspective of those who were on the ground in
Seattle the day of TOPOFF 2. We look forward to your testimony.
With that, Mr. Chairman, I will yield back.
Chairman Cox. I thank the gentlelady.
Are there further opening statements?
If not, I now ask unanimous consent that a video from the
Department of Homeland Security be shown at this time. Without
objection, so ordered.
[Video played.]
Chairman Cox. That video, of course, reflects what we
actually conducted as an exercise during TOPOFF 2. It was I
think quite clearly prepared by the Department of Homeland
Security and sets the stage for the testimony of our next
witnesses by providing a visual representation of how exercises
are designed and conducted.
We will now hear testimony from our three witnesses; and I
want to remind our witnesses that, under our committee rules,
they should strive to limit their opening remarks to 5 minutes.
Each witness's entire written statement, at full length, will
appear in the record. We will also allow the entire panel to
testify before the questioning of any witness.
Chairman Cox. The Chair now recognizes our first witness,
Ms. Suzanne Mencer, Executive Director of the Office for State
and Local Government Coordination and Preparedness of the
Department of Homeland Security. Miss Mencer, welcome.
STATEMENT OF C. SUZANNE MENCER
Ms. Mencer. Thank you very much, Chairman Cox. I appreciate
the opportunity to be here today.
It is certainly my pleasure, on behalf of Secretary Ridge,
to talk about our homeland security exercise programs. I want
to thank you, Mr. Chairman, and all the members of this
committee for your ongoing support for the Department of
Homeland Security, for the Office for Domestic Preparedness and
for the new consolidated Office of State and Local Government
Coordination and Preparedness. Congress has long been a
champion of rigorous exercise programs as an important
contributor to our Nation's preparedness, and made early and
critical investments in what have today become very highly
successful programs.
Over the past 6 years, SLGCP, which is our very long
acronym, has supported nearly 400 exercises. We conduct these
exercises in the firm belief that they are a cornerstone of
preparedness. Our experience and data show that exercises are a
practical, efficient and cost-effective way to prepare for
crises. They test our resilience, identify procedural
difficulties and provide a plan for corrective actions without
the penalties that might be incurred in a real crisis. Short of
an actual incident, exercises provide the ``final test'' for
our preparedness.
SLGCP provides exercise support through its Homeland
Security Exercise and Evaluation Program. Through this program,
SLGCP State exercise managers and support teams work with
States, Territories and designated urban areas to help
establish exercise programs and develop a multi-year exercise
schedule. On average, States plan about 20 exercises a year.
In addition, as you know, Mr. Chairman, at the direction of
Congress, SLGCP has conducted two Top Officials, or TOPOFF,
national exercises that involved the participation of all key
personnel who would participate in an actual terrorist event.
The first exercise in May 2000 was, at the time, the largest
counterterrorism exercise ever conducted in the United States,
with over 6,000 participants. The States of New Hampshire and
Colorado served as our pioneer venues.
Then, last year, just 2 months after the Department of
Homeland Security was established, Secretary Ridge personally
led his team and the Nation through a week-long TOPOFF 2 full-
scale exercise. Sixteen major exercise activities were
conducted in the States of Washington and Illinois for 103
Federal, State, local and international departments and
agencies. These exercises involved 20,000 domestic and
international participants, including senior U.S. and Canadian
government officials.
Following TOPOFF 2, Secretary Ridge directed my office to
develop a comprehensive national homeland security exercise
program. Congress has provided the resources necessary to build
a program that will ensure that the homeland security community
is trained, practiced and able to perform its assigned homeland
security missions.
Implementation of this program is well under way, including
the design and development of a third TOPOFF exercise. TOPOFF
3, which will involve the States of New Jersey and Connecticut
and the governments of the United Kingdom and Canada, promises
to be the largest, most productive exercise ever conducted by
the United States and its allies.
In addition to direct exercise support, we have also worked
with our Federal, State and local partners to develop exercise
policy and doctrine. We have produced a series of manuals and
compiled hundreds of exercise references that are available
through a secure but unclassified Web portal we established for
the homeland security community. We have been hard at work
evaluating models, simulations and games to identify products
that meet training and exercise needs when large-scale
exercises are impractical, and to augment and extend existing
programs; and we have established a national network of lessons
learned and best practices for emergency response providers and
homeland security officials. All this information is available
through the secure but unclassified Web portal that we
established for our homeland security community.
In closing, I would like to provide just one illustration
of the value of exercises to our Nation's preparedness. On the
morning of September 11, 2001, one of our exercise teams was in
New York City, preparing to assist Mayor Giuliani and his team
to conduct a full-scale bioterrorism exercise that was
scheduled for the next day. This exercise would have involved
upwards of 700 police officers and firefighters. On September
11th, when the City's emergency operations center went down in
the World Trade Center attack, the exercise venue, Pier 92,
became the response and recovery nerve center. Mayor Giuliani
later described what a robust exercise program meant to the
City. ``We did not anticipate'', he said, ``that airliners
would be commandeered and turned into guided missiles. But the
fact that we practiced for other kinds of disasters made us far
more prepared to handle a catastrophe that nobody envisioned.''
Let me restate the strong commitment of both Secretary
Ridge and myself to the support of exercises as a cornerstone
of America's homeland security preparedness. We look forward to
continuing to work with you, Mr. Chairman, and members of this
committee and Congress, to insure that our Nation's first
responders are fully prepared to protect our home towns and our
homeland.
This concludes my statement, and I will be happy to respond
to any questions that you or members the committee might have.
And I did bring along Corey Gruber, who was the voice of a lot
of that video, who lived through both TOPOFF exercises and is
here to talk about it. Thank you very much.
Chairman Cox. Thank you very much.
[The statement of Ms. Mencer follows:]
Prepared Statement of C. Suzanne Mencer
Chairman Cox, Congressman Turner, and Members of the Committee, my
name is Sue Mencer, and I serve as Director of the Department of
Homeland Security's (DHS) Office for State and Local Government
Coordination and Preparedness (SLGCP). On behalf of Secretary Ridge, it
is my pleasure to appear before you today to discuss our homeland
security exercise programs.
I want to thank you, Mr. Chairman, and all the members of the
Committee, for your ongoing support for the Department and for SLGCP.
Congress has long been a champion of rigorous exercise programs as an
important contributor to our nation's preparedness, and made early and
critical investments in what have become today's highly successful
programs. You and your colleagues have entrusted us with a great
responsibility in administering these efforts for the nation, and we
are meeting that charge with the utmost diligence.
Mr. Chairman, since its creation in 1998, the Office for Domestic
Preparedness (ODP), now consolidated with the Office of State and Local
Government Coordination as the Office of State and Local Government
Coordination and Preparedness (SLGCP), has provided assistance through
its preparedness programs to all 50 States, the District of Columbia,
the Commonwealth of Puerto Rico, and the U.S. territories. By the end
of Fiscal Year 2004, SLGCP will have provided States and localities
with more than $8.1 billion in assistance and direct support, trained
550,000 emergency responders from more than 5,000 jurisdictions and
directly supported nearly 400 exercises.
We conduct these exercises in the firm belief that they are a
cornerstone of preparedness. Our experience and data show that
exercises are a practical, efficient, and cost-effective way to prepare
for crises. They test our resilience, identify procedural difficulties,
and provide a plan for corrective actions to improve capabilities
without the penalties that might be incurred in a real crisis. They are
a tangible measure of accountability in the repetitive cycle of
planning, training, exercising, and assessing our homeland security
capabilities. Short of an actual incident, they provide the "final
test" for our preparedness.
Congress has played a critical role in laying the foundation for
our current programs. In 1996, Congress authorized the Nunn-Lugar-
Domenici Domestic Preparedness Program, an unprecedented undertaking
which provided training, equipment, technical assistance and exercises
focused on the threat posed by weapons of mass destruction to 120 of
the nation's largest urban areas. This effort was initially
administered by the Department of Defense and subsequently transferred
to our Office. Each city received direct support in the design,
development, conduct and evaluation of a series of three exercises,
including a full-scale (or field) exercise. This Program was the
forerunner for many of our current initiatives.
Today, SLGCP has organized exercise support for States and
communities into Eastern, Central, and Western Regions through its
Homeland Security Exercise and Evaluation Program. States are required
to adopt the Program for exercises conducted with Federal grant funds.
State Exercise Managers and support teams are assigned to each Region.
Exercise Managers conduct Exercise Planning Workshops with States,
Territories, and designated urban areas to aid in program establishment
and development of a multi-year exercise schedule. On average, states
have planned twenty annual exercises.
Congress has also led the establishment of exercise programs for
our nation's leaders. In 1999 Congress directed that a Top Officials
(``TOPOFF'') National Exercise be conducted with the participation ``of
all key personnel who would participate in an actual terrorist event.''
The first TOPOFF, a full-scale exercise in May 2000 was, at the time,
the largest combating terrorism exercise ever conducted in the United
States. Over 6,000 participants from federal, state and local
departments and agencies, including Cabinet officials participated. The
States of New Hampshire and Colorado served as our pioneer venues for
the first TOPOFF exercise.
Again thanks to Congress, the second TOPOFF was a tremendous
advancement. We were provided with additional funding so we could
design and conduct a full two-year cycle of exercise activities of
increasing complexity. Sixteen major exercise activities were conducted
for 103 Federal, State, local and international departments and
agencies and 20,000 domestic and international participants, including
senior officials of the USG and Government of Canada. The States of
Washington and Illinois were our full partners and provided our
exercise venues. Through the use of distance learning methodologies, we
were able to broadcast elements of the exercise series to audiences
across the nation. Secretary Ridge personally led his team and the
nation through the week-long TOPOFF 2 full-scale exercise just two
months after the Department of Homeland Security was established. This
proved to be an invaluable opportunity for the Department and its
partners across government to train key personnel in their new homeland
security roles and responsibilities.
Following TOPOFF 2, Secretary Ridge directed my Office to develop a
comprehensive national homeland security exercise program. Congress
provided the resources necessary to build a Program that will ensure
the homeland security community is trained, practiced and able to
perform its assigned homeland security missions. We worked with our
partners across government to develop a Program with four principal
objectives: (1) To provide senior officials and their organizations
with the opportunity to periodically train and exercise together,
identify key policy issues, and refine key incident management
processes/procedures against the range of probable threats; (2) To
develop common doctrine and provide annual program planning guidance;
(3) To establish collaborative management processes, supporting
systems, and multi-year scheduling; and (4) To formalize a system for
collecting, reporting, analyzing, interpreting, and disseminating
qualitative as well as quantitative exercise lessons and exemplary
practices.
The importance of a nationally integrated program was reinforced
when the President issued Homeland Security Presidential Directive/
HSPD-8, ``National Preparedness,'' in December of last year. HSPD-8
confirmed the requirement to establish a national program. Our National
Exercise Program, including the TOPOFF exercise series, will support
implementation of the National Response Plan and National Incident
Management System, and the provisions of HSPD-5, issued in February
2003.
Program implementation is well underway, including design and
development of the third in the series of TOPOFF exercises. New Jersey
and Connecticut will be our host venues, and Washington and Illinois,
our partners in TOPOFF 2, will serve as their mentors. We will shortly
announce the venues for TOPOFF 4, and those States will be invited to
monitor the design, development, conduct and evaluation of TOPOFF 3.
This mentoring program is designed to transfer knowledge and experience
among multiple States and communities by leveraging national-level
exercise participation. In addition, the Governments of the United
Kingdom and Canada have committed to participation in what promises to
be the largest, and surely the most productive exercise series ever
conducted by the United States Government and its allies
To unify homeland security exercise efforts, we have worked
diligently with our federal, state and local partners to develop
exercise policy and doctrine. We have produced a series of manuals that
are employed by our State and local clients, and have been adopted for
use by several Federal departments and agencies. These manuals and
hundreds of exercise references are available through a secure but
unclassified web portal we established for the homeland security
community. This portal helps us realize our goal of maximizing the
reuse of exercise investments and products, and in reducing the man-
hours required to design and develop exercises. The portal is utilized
by thousands of federal, state and local exercise planners, and
provides them with the tools and references that accelerate exercise
design and development and dramatically enhance our ability to share
information, including lessons and best practices. Our success with the
portal has led us to use it as a collaborative workspace for many other
preparedness initiatives.
To meet the needs of the millions of first responders that must
periodically train and exercise together on key action procedures, we
have been hard at work examining and evaluating models, simulations,
and games to identify products that meet federal, state, and local
training and exercise needs when large-scale exercises are impractical,
and to augment and extend existing programs. The potential benefits
include increased training and exercise frequency, delivery, realism,
and lower costs. Two reports commissioned by my Office reviewed nearly
100 models, simulations and games, and these reports are available to
federal, state and local users of our Secure Portal.
The real value of exercises--and a difficult challenge--is in the
identification and correction of weaknesses in our performance. We have
established a national network of Lessons Learned and Best Practices
for emergency response providers and homeland security officials. This
``Lessons Learned Information Sharing'' system was developed by our
partners at the Oklahoma Memorial Institute for the Prevention of
Terrorism, is hosted on our secure but unclassified web portal, and is
designed to share information necessary to prevent and respond to acts
of terrorism across all disciplines and communities throughout the
United States. All users are verified emergency response providers and
homeland security officials at the local, state, and federal levels. We
employ strong encryption and active site monitoring to protect all
information housed on the system. Most importantly, the content is
validated by homeland security professionals for their peers. The site
also houses an extensive catalog of after-action reports from exercises
and actual incidents as well as an updated list of homeland security
exercises, events, and conferences.
Today's multimedia presentation will complete the portrait of the
homeland security community's exercise efforts at every level of
government--efforts that improve with every exercise. Your committee's
support of these programs contributes to our readiness every day across
this great nation.
In closing, I'd like to offer a premier illustration of the value
of exercises to our nation's preparedness. In 1997, New York City began
a rigorous series of exercises focused on the terrorist threat. Our
office, along with other federal partners, was privileged to assist in
these efforts. On the morning of September 11th, 2001, one of our
exercise teams was in New York City preparing to assist Mayor Guiliani
and his team in conduct of a full-scale bioterrorism exercise scheduled
for September 12th. This exercise would have involved upwards of 700
police officers and firefighters. The exercise venue, Pier 92, became
the alternate City emergency operations center when Tower 7 of the
Trade Center was made untenable by the attack. Mayor Guiliani later
described what a robust exercise program meant to the City: ``We did
not anticipate that airliners would be commandeered and turned into
guided missiles; but the fact that we practiced for other kinds of
disasters made us far more prepared to handle a catastrophe that nobody
envisioned.''
Let me re-state Secretary Ridge's and my commitment to exercises as
a cornerstone of America's homeland security preparedness. There are no
stronger proponents than the President and the Secretary for the
utility and versatility of exercises in improving domestic incident
management. This concludes my statement. I will be happy to respond to
any questions that you and the members of the Committee may have
following our multimedia presentation. Thank you.
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Chairman Cox. I want at this point to welcome and introduce
also Mr. Clark Gruber, who is--or, pardon me, Corey Gruber.
Clark, I am getting you confused here--Corey Gruber, who is the
Associate Director of the Office for Domestic Preparedness at
the Department of Homeland Security. We understand that you are
not going to present formal testimony but would be pleased to
respond to members' questions.
At this time, I would like to introduce Clark Kimerer, who
is the Deputy Chief of Operations for the Seattle Police
Department.
STATEMENT OF CLARK S. KIMERER
Mr. Kimerer. Mr. Chairman, distinguished members of the
select committee on Homeland Security, thank you for inviting
me to speak with you today. Washington State is proud to have
two Congress people serving on this important committee,
Congresswoman Jennifer Dunn and Congressman Norm Dicks. We
appreciate your continued support to look after the Homeland
Security needs of the City of Seattle and of the State of
Washington.
It is an honor for me to be asked to share with you my
reflections on the TOPOFF exercise series. It is particularly
gratifying to note your commendable interest in the
observations of a local police professional. We must never lose
sight of the fact that, for most Americans, their homeland is
defined as the specific geography where they live and work,
raise their kids, go to school and enjoy their friends, their
family and their leisure.
On May 12 of last year, the City of Seattle was rocked by a
detonation of a radiological dispersal device, otherwise known
as a dirty bomb, exploded by international terrorist
operatives, creating a mass casualty crisis. For the whole of
this 36-hour continuous crisis, City of Seattle Mayor Greg
Nickels, Police Chief Gil Kerlikowske, the Fire Chief, and the
head of public health presided over the City's Emergency
Operations Center and provided continuous communication and
engagement with the citizens of Seattle via the media. The
entire architecture of the Federal response under the
Department of Homeland Security was shoulder to shoulder with
us during this event.
Of course, what I have just recounted was the
congressionally conceived TOPOFF 2 exercise. No one was
actually hurt or killed, the terrorist cell did not actually
penetrate our defenses and harm our citizens, and at the
conclusion of the exercise we went about the invaluable
enterprise of analysis and improvement, rather than the tragic
activity of mourning.
My observations today about TOPOFF 2 will be decidedly
local and influenced by police officer sensibility. If asked to
characterize my perspective, I will describe it as coming from
the lofty vantage of being at ground level.
Why was this exercise so important and, in my estimation,
so successful? Its value for me is measured in four basic
dimensions.
First, an exercise tests and contributes to the evolution
of doctrine, policies and plans. It is one thing to develop
plans and policies as a matter of academic abstraction. It is
quite another to test them in the real world, take real time
movements of people on the ground. When all of this is set in
motion, our doctrines and policies will be thoroughly tested
and, as a consequence, will grow in clarity and precision. The
TOPOFF 2 exercise series helped illuminate these critical
needs, and together we have worked diligently to address them.
The Department of Homeland Security's recent work on the
National Incident Management System, or NIMS, is right on point
to address the major deficiencies we identified in TOPOFF 2.
But I want to emphasize again that we are only as good as we
are clear and precise in our doctrines and policies, and
exercises help us attain that clarity and precision.
Second, an exercise provides an opportunity for the
practical development of technical skills and expertise. Every
one of the officers, firefighters, emergency room nurses and
doctors, public health workers and the myriad others who were
deployed during TOPOFF 2 gained real-world experience and
practice in dealing with a crisis whose reach exceeded our
grasp. This included real-world fatigue, real-world mandates to
be innovative and creative, real-world mistakes. This is the
gold standard of exercises. But we could not have undertaken it
were it not for the financial support that enabled us to stage
this exercise.
We have day jobs, 850,000 calls a year. We cannot take
officers off the street to train them. It has to be off duty.
So for us the TOPOFF series and, more to the point I am going
to make next, the UASI grant process is invaluable. It is truly
a Godsend.
I want to comment on UASI at this juncture. My observation
is very straightforward. The UASI grant process has been vital
to our jurisdictions, our local, state and regional
jurisdictions. Without UASI support, cities like Seattle would
be literally unable to equip, train and provide technological
support to our first responders.
But we are approaching a point in the evolution of the UASI
process where the limitations and prohibition regarding the
hiring of full-time equivalents or personnel is becoming a
critical priority of many chiefs. You see, in addition to
technology, equipment and training, the capital and commodity
we need most is people. We need to have the flexibility to
invest in the most important capital asset of all, namely
personnel.
Third, exercises in general and TOPOFF in particular
provide--indeed require--a comprehensive after action
assessment and evaluation process and report. This transforms
our localized experience into an enduring, relevant and
universal benefit that we can share among all of our first
responder agencies at all levels of government. The Department
of Homeland Security--and my friend, Corey Gruber--calls this
``bankable learning.''
I propose that the key planners and players responsible for
our exercises should have the chance to regularly convene with
the exercise evaluators and assessors in an attempt to measure
the growth of policy and strategy and in turn contribute to the
national discussion and our collective expertise to prevent and
respond to acts of terror.
Fourth, finally, and most important, an exercise like
TOPOFF builds relationships and creates lines of communication.
Our discussions around TOPOFF were candid, honest, open and
productive. Now I know who to call, and the voice in
Washington, D.C., is likely someone with whom I have
established a professional relationship and vice versa. In my
view, this is one of the most profound benefits of committing
to any multijurisdictional exercise and TOPOFF 2 specifically.
I will close with one final thought. I contend that for any
of these programs and initiatives to be successful they need to
be designed and managed in large measure by the State and local
first responders and active law enforcement, fire and police
professionals who will use them. It is tempting but I believe
misguided to look inside the Beltway for decisions that affect
Seattle or Austin or Miami. Secretary Ridge, I know, shares
this value. We are on track to make it a reality. But people
like me need to constantly remind those that have much too much
work to do of the importance of the local perspective in the
design of our national strategy for response.
It has been an honor and a privilege for me to be able to
share these observations with the committee. We are all part of
the same coalition of concern and dedication, and together I
know we will protect the citizens we serve and the freedoms
that define our Nation. Thank you.
Chairman Cox. Thank you, Chief Kimerer.
[The statement of Mr. Kimerer follows:]
Prepared Statement of Clark S. Kimerer
Mr. Chairman, Ranking Member Turner, Distinguished Members of the
Select Committee on Homeland Security, thank you for inviting me to
speak with you today. Washington State is proud to have two members
serving on this important committee--Congresswoman Jennifer Dunn and
Congressman Norm Dicks. We appreciate their continued attention to the
homeland security needs of the City of Seattle and the residents of the
State of Washington.
On May 12th of last year, the City of Seattle was rocked by the
detonation of a radiological dispersal device, otherwise known as a
``dirty bomb'', exploded by international terrorist operatives,
creating a mass casualty situation, a plume of radioactive debris
enshrouding a significant part of Seattle's civic center, and the
contamination of police and firefighters who, with willful disregard
for their own safety, rushed into this scene of destruction to care for
the injured. For the next 36 hours, over 3700 men and women from
Seattle, King County, the State of Washington, the Department of
Homeland Security, the FBI, FEMA, the nation of Canada, local and
national departments of public health, the academic community, and many
others--including our partners from the private sector--worked together
to contain and neutralize the damage; rescue, triage, decontaminate and
treat victims; investigate the crime scene; and reassure a shaken
public that we were doing everything possible to protect their sacred
interests: Their own security and safety, that of their children and
loved ones, and--at the same time--the freedoms that define this
nation.
For the whole of this 36-hour crisis, City of Seattle Mayor Greg
Nickels presided over the city's Emergency Operations Center, and
provided continuous communication and engagement with the citizens of
Seattle via the media. The Chief of Police, the Fire Chief, the
Director of Public Health, the Director of FEMA Region 10, and the
Department of Homeland Security Principal Federal Official (PFO), among
others, worked in support of the Mayor to address the crisis. At the
same time, nearly identical scenarios were being played out in the
office of the King County Executive, and in the office of the Governor
of the State of Washington. In Vancouver, British Columbia and the
capital city of Ottawa, top officials from Canada worked to both
protect the interests of their citizens, as well as offer assistance to
the US. Then, in the midst of our crisis, a second attack was launched.
Twenty-four hours into our response to the explosion in Seattle, the
same terrorist group released tpneumonic plague bacillus in Illinois,
infecting citizens in Chicago and its five surrounding counties. As in
Seattle, the Mayor of Chicago, the executives of the impacted counties,
the Governor of the State of Illinois, and the Department of Homeland
Security worked together to address the crisis unfolding before them.
And, finally, here in the other Washington, the response and support
architecture of the Federal government, under the organizational
structure of the Department of Homeland Security, was engaged and
operational during the whole of the Seattle and Illinois crises. I have
it on good authority that the Secretary got about as much sleep as the
rest of us during the second week of May, 2003.
Of course, what I have just recounted was the congressionally
conceived TOPOFF 2 exercise. No one was actually hurt or killed. The
terrorist cell did not actually penetrate our defenses and harm our
citizens. And at the conclusion of the exercise, we went about the
invaluable enterprise of analysis and improvement, rather than the
tragic activity of mourning.
It is an honor and privilege to be asked to share with you my
reflections on the TOPOFF exercise series, as well as the value of
exercising terrorism scenarios generally. It is particularly gratifying
to note your commendable interest in the analysis and observations of
local police, fire and emergency services professionals. I know this
commitment is shared as a priority by the Secretary. We are, after all,
the first responders to virtually every disaster and emergency either
presented by nature, or conceived by the malignant misuse of the human
intellect. The impressive machine of Federal support almost invariably
follows the efforts of local, regional and state response. Local
police, fire, public health and emergency services workers are and
always will remain the first to respond and the last to leave. We do
not have a national police force, like Canada, nor even a unified,
governing jurisdictional construct like Great Britain. Our nation
defines itself by local, community-based governance, particularly as
concerns police and emergency services. In times of crisis, our
citizens look for aid and reassurance from the President and Congress,
and at the same time, to their elected Mayor, local police and fire
chiefs, County Executive, and Governor. As we design exercises to
improve our capacity to respond to terrorism, as we develop and refine
homeland security doctrine to define essential responses and actions,
we must never lose sight of the fact that most Americans define their
``homeland'' as--first and foremost--the specific geography where they
live and work, raise their kids, go to school, and enjoy their friends,
family and leisure.
The balance of my comments will be my reflections on key lessons
learned from TOPOFF 2; the profound value of exercises generally, both
large and small; and, finally, what we need to build on based upon the
insights gleaned from TOPOFF and other recent scenarios and
simulations. I will also explore with you two related issues of great
concern to my colleagues in the Major Cities, namely the need to have
the latitude to hire personnel, and to keep focused upon threat-based
assessments at the municipal and regional first responder level. My
observations will be decidedly local and influenced by a police
officer's sensibility. If asked to characterize my perspective, I would
describe it as ``low altitude,'' or--more to the point--generated from
the lofty vantage of being at ground level.
Perhaps the most immediate and significant characteristic of the
TOPOFF 2 exercise is symbolized by its very name: TOPOFF, which is
shorthand for Top Officials. A few moments ago, I described that during
the TOPOFF field exercise in May 2003, we saw the total engagement and
focused participation of Seattle Mayor Nickels, the King County
Executive, Washington Governor Locke, Mayor Daley, the elected
Executives representing five counties surrounding Chicago, the Governor
of Illinois, top officials in Canada, Secretary Ridge and the whole of
the leadership of DHS, members of the Cabinet, and the office of the
President himself. I know that members of Congress, and this committee
in particular, were part of this unparalleled coalition of engagement
and concern. This level of exercise play was truly groundbreaking, both
as an opportunity for evaluation and assessment of our gaps and needs,
as well as for its statement of the commitment we have made to the war
against terrorism.
Why was this exercise so important and, in my estimation, so
successful? I contend that exercises of any scale--from the monumental,
like TOPOFF 2 and the upcoming TOPOFF 3, to the focused and specific,
like a 4-hour tabletop scenario--are immensely valuable. Their value is
measured in four basic dimensions:
First, an exercise tests and contributes to the evolution of
doctrine, policies and plans. It is one thing to develop a vision of
crisis and consequence management as a matter of academic abstraction;
it is quite another to test doctrine and policies in real world, real
time movement of people on the ground. Every time we individually or
nationally undertake a field exercise, we have an opportunity to re-
think and further clarify our basic principles. What is the role of a
national alert system? What is the priority of the Incident Command
System for first responders? Where do jurisdictions begin and end? What
is the role of the private sector and business community in both crisis
and consequence management? How do we organize joint public
information, crisis communications, and who is the messenger? Who
leads, who follows, who facilitates? During TOPOFF 2, over eight
hundred Seattle firefighters and police officers moved on the ground
for 36 continuous hours to rescue the injured, evaluate and contain the
damage, extricate victims from collapsed structures, implement Incident
Command, establish interoperable communications, investigate the crime,
reassure the public, coordinate the integration of local, state and
federal emergency services leaders; when all of this is set in motion,
our doctrines and policies will be thoroughly tested, and, as a
consequence, will grow in clarity and evolve in precision.
In TOPOFF 2, it became clear that we have more work to do to
further clarify our national, state and local doctrines. From my
perspective, we need to use exercises like TOPOFF 2 to unify first
responders in applying the Incident Command System, or ICS.
We need to clearly articulate our focus upon local, regional and
state capacities, based upon threat assessment, population densities,
and critical infrastructure. We need to practice the integration of
mutual aid, and the arrival of federal support and coordination into
field command and command post operations. We need to have a precise
and efficient organization for public information, joint crisis
communications, with due regard for the jurisdictional responsibilities
of the elected leaders of impacted communities.
The TOPOFF 2 exercise helped illuminate these critical needs, and
together we have worked diligently to address them. The Department of
Homeland Security's work on the National Incident Management System (or
NIMS), the Homeland Security Exercise and Evaluation Program (HSEEP),
HSPD 5 and 8, the National Response Plan, and the recent Universal Task
List work group that I sit on, are right on point to address the gaps
and needs illuminated by TOPOFF 2. And in TOPOFF 3, all of these
lessons learned have been integrated into the design of the next set of
scenarios. I have the privilege of being one of the TOPOFF 3 mentors,
and am solidly impressed by the design of the upcoming exercise series.
But I want to emphasize that we are only as good as we are clear and
precise in doctrine and policy, and we must create a sustainable
process of learning to hone and refine our doctrinal principles and
priorities. I believe that Aristotle captured this mandate: If you
really know something, you can say it, and say it clearly and
precisely. Exercises immensely help us to this end.
Second, an exercise provides and opportunity for the practical
development of technical skills and expertise. In some ways, this is
self-evident. Every one of the officers, firefighters, emergency room
nurses and doctors, public health workers, ambulance technicians,
utility and public works professionals, and the myriad others deployed
during TOPOFF 2 gained real world experience and practice in dealing
with a crisis whose reach exceeded our grasp. This included real world
fatigue, real world mandates to be flexible and innovative, and real
world mistakes. Many of the TOPOFF 2 participants in Seattle were at
the beginning of 20--and 30-year careers. Imagine a long tenure in
emergency services marked by progressively more difficult and complex
exposure to scenarios, played out in times of calm, and with the
opportunity for reflection and improvement. This is our gold standard.
But it is near impossible for most municipal, county or state fire or
police agencies--including Seattle--to undertake a major exercise and
meets its day-to-day requirements for emergency response. Were it not
for the financial support we received to stage TOPOFF 2, we could not
have taken resources away from the street and 911 responsibilities.
Consider this: In Seattle last year, the police department responded to
850,000 911 calls. A quarter million of these calls required one, two
or multiple police officers to physically respond. On top of that,
these same police officers self-initiated stops, arrests or other
official actions 170,000 times. Over 20,000 adults and juveniles were
arrested and booked into jail, and another 6500 were cited or summoned.
On the one hand, it is precisely this day-to-day experience that makes
the local jurisdictions expert in first response and emergency
management. We do it all the time. What better resource to help define
the national doctrine, strategy and exercise plan. But on the other
hand, it is precisely this burden of work that precludes us from being
able to create a TOPOFF 2 on our own. When we train, it is almost
always during off-duty times, resulting in overtime and other
exceptional financial and personnel impacts. But, in the view of this
operations chief and 20-year veteran of policing, it is worth every
penny.
It is appropriate at this juncture to comment on the UASI grant
process. My observation is very straightforward. The UASI grant process
has been vital. Without UASI support, cities like Seattle would have
unable to equip, train and provide technological support to our first
responders. It would have taken us ten years to approach a percentage
of the progress we have made under UASI in just the last 12 months.
This progress has all been in areas directly supportive of our mission
to prevent, detect, deter and mitigate acts of terrorism, specifically
personal protective and detection equipment, maritime, port and
transportation protection, interoperable communications, and other
programs that protect our citizens. We are fast approaching a point in
the evolution of the UASI process that many chiefs and elected
officials around the county are confronting:
The limitations and prohibitions on hiring FTEs from grant sources
like UASI is becoming a priority concern, for this reason: In addition
to technology equipment and training, the capital and commodity we are
most in need of is people. Expert, dedicated, competent people to
assist us in planning, intelligence, technical and scientific
processes, computer and communications technology--including the
emerging threat of cyber terrorism--and, quite simply, to help us
manage the equipment and systems we are receiving from the UASI
process. We know the difficulties that inhere in grant funding
personnel positions. We know that creating an on-going obligation for
staff beyond the life of a grant is problematic. But I am confident
that there is a middle ground, and that we can structure positions that
have set terms and sunset provisions to meet our need to have the
flexibility to invest in the most important capital asset of all,
namely personnel.
Third, exercises in general and TOPOFF in particular provide--
indeed, require--a comprehensive after action assessment and evaluation
process and report. We call these ``lessons learned,'' and, in a real
sense, this process may be the reason to undertake an exercise in the
first place. As I mentioned above, TOPOFF 2 provided an opportunity to
test and refine our doctrines and policies, and explore real world,
practical deployments with our regional, state and federal partners as
we jointly confronted a series of devastating terrorist attacks. But
what transforms our localized experience into an enduring, relevant and
universal benefit is the sharing of our insights in a sustainable and
secure system that can be accessed by all police, fire and emergency
services professionals. The Department of Homeland Security has called
this ``bankable learning.'' The process of integrating the architecture
of data collection, evaluation and assessment and sharing of lessons
learned must begin at the same time an exercise is conceived. This did
not happen in TOPOFF 2; it is a principle component of TOPOFF 3. I
commend DHS for their resolve to take this key element of exercise
management and elevating its priority for future scenarios. In the end,
this is the basic reason to commit to the expense, risk and personnel
impacts of an exercise at all: To grow, improve, evolve and share
insights to benefit all emergency workers, in the same manner that a
rising tide lifts all boats.
For my part, I believe we have more work to do in evaluating the
TOPOFF 2 experience. I would like to see an after action process that
regularly revisits and provides opportunity for thoroughgoing follow-up
on the lessons we learned. One year, two years, even five years
following an exercise like TOPOFF should be the occasions to
systematically compare our insights against changes in policy,
doctrine, first response, consequence management, and training. The key
leaders and planners responsible for an exercise should have the chance
to convene with the exercise evaluators and assessors, in an attempt to
measure the growth of policy and strategy, and in turn, contribute to
the national discussion and our collective expertise to prevent and
respond to acts of terror and disasters generally. This is truly
``bankable learning,'' and is a priority I know we share with the
Department of Homeland Security.
Fourth, finally, and most important, an exercise like TOPOFF builds
relationships and creates lines of communication. In the end, it really
is all about relationships. In the year leading up to the Full Field
Exercise, I participated in a series of TOPOFF seminars that explored
public information, direction and control, management of an RDD and
plague attack, jurisdictional responsibilities and prerogatives; in
short, the whole gamut of response challenges that will be present in
the event of a real attack. These discussions were candid, honest, open
and productive. The Department of Homeland Security heard from me and
my colleagues that we will be successful in direct proportion to the
level that local first responders are consulted and listened to; and I
heard and saw that DHS was comprised of smart, dedicated people who
were trying their best to address a huge task in a short time to thwart
an implacable and malignant adversary (and listen to state and local
jurisdictions at the same time) I remain impressed. I commend their
efforts. And now, I know who to call, and the voice in Washington DC is
likely someone with whom I have established a professional
relationship. And vice versa. The exact dimensions of how important it
is to create these relationships is difficult to quantify. In my view,
this is one of the most profound benefits of committing to any multi-
jurisdictional exercise, and TOPOFF 2 specifically.
Now, during the exercise itself, it wasn't always perfect. There
were not a few false starts, though none that interfered with the work
being done in the field. I found that the Principal Federal Official
(PFO) system worked very well, and I was surprised and gratified to see
a minimum of ``creeping jurisdictions'' at play. In the end, I believe
that DHS was eminently respectful of the role of local government and
its first responders, and tailored its role to support, assist, engage
the federal system and its myriad responsibilities, and prepare for
transitions of jurisdiction following the resolution of the mass
casualty incident by Seattle police, fire and emergency services
professionals.
As we look ahead, I can conceptualize a roadmap based in part upon
my previous comments. The first element is the continued support of
exercises and scenarios at the federal, state and local level, with
emphasis on interjurisdictional coordination and mutual aid. A
progressive continuum of exercise formats and media--from elementary to
highly advanced--should be our ultimate goal. The Department of
Homeland Security is pursuing this objective with rigor and energy.
Programs involving distance learning, computer-aided models,
simulations and games, formats for tabletop, limited and full field
exercises and specialized scenarios and topics--cyber terrorism being
one example--would find a ready audience. At the heart of this
curriculum, I believe, must be use of the incident command system. Now,
returning to a central theme of my remarks, I contend that for any of
these programs to be truly successful, they need to be designed and
managed in large measure by the state and local first responders and
active law enforcement and fire professionals who will use them. The
second element, then, is a redoubled commitment to ensure that
doctrine, policy and exercise design is a matter for state and local
input and expertise. It is tempting to look inside the beltway for
decisions that affect Seattle or Austin or Des Moines. Having said
this, I know that the Secretary is committed to a full partnership with
the many state and local experts who make up the first responder
community. The third element is an expanded program of after-action
analysis, appropriately secured but accessible to all professionals
within the federal, state and local emergency response community. This
program should include regular updates and opportunities for
interaction with evaluators and assessors, and should ideally be
presented in a standard format designed by the professionals who will
use the information. The fourth element is to maximize the occasions
for interaction at all levels, and to build relationships and lines of
communication forged in times of calm, that will endure in times of
crisis.
It is an honor and a privilege for me to be able to share these
observations with the committee. We are all a part of the same
coalition of concern and dedication, and together I know that we will
protect the citizens we serve, and the freedoms that define our nation
Chairman Cox. Of course, whereas Seattle had to endure a
radiological attack, the Chicago metropolitan area had to
endure an attack of bubonic plague; and here to tell us about
that is Tom Mefferd, who is the Director of the DuPage County
Office of Homeland Security in the Chicago, Illinois, area.
Welcome.
STATEMENT OF THOMAS O. MEFFERD
Mr. Mefferd. Thank you, Mr. Chairman and members of the
committee. I appreciate the opportunity to discuss exercise
issues with you as related to the TOPOFF exercise.
As has been previously indicated, the State of Illinois and
the State of Washington, the whole country, if you will,
participated in the exercises a little over a year ago. While
it would be real easy to spend some time talking in detail
about that exercise, I would like to take a step backwards and
talk about the whole picture that exercise plays or that
exercising plays in the grander scale of emergency
preparedness. Preparedness is one of the major functions that
homeland security and emergency management is built on.
There is a three-part process, a triangle, if you will, of
planning, training and exercising; and each of those pieces
have been mentioned in one way or the other here this
afternoon. Planning is the foundation under which the whole
process is built. Planning is the foundation, if you will, that
allows us to be able to respond to a major emergency or
disaster. Absent an emergency plan, we have nothing to train to
and we have nothing to exercise, because we have not thought
out who is going to do what at what level and how we are going
to do it. It is critical that an emergency plan exist at the
local level, at the State level and at the Federal regional
level, as well as the headquarters level, that clearly
indicates how we work together.
There were numerous things that came up in the TOPOFF
exercise that either required a decision to be made at a local
level that directly impacted things that were happening here in
Washington, or there was a decision made here in Washington
that directly impacted things that happened at the local level.
We must be able to understand, we must be able to know how our
counterparts are functioning and thinking at every level of
government, because as we continue to function in an emergency
scenario we must work as a team.
The development of the national response plan and,
ultimately, NIMS will help us do that. But I caution you, just
putting a document on the street will not solve the problem.
The ultimate solution to this problem is the adoption, the
training and the acceptance on the part of every State and
every one of our localities of those systems. We must work
together. We must work in unison if we are going to be able to
function.
As we look at the TOPOFF scenario and ultimately any
terrorist incidents, it is critical again that we have a system
that is robust, that we have a system that is clearly
understood at every level of government; and that leads to the
second part of the triangle, training. As part of TOPOFF, prior
to the exercises, there was over a year of planning and
training activities that led us to, ultimately, the skills
necessary to perform the exercise. That training where we
brought together local officials and county officials and State
officials and Federal officials was invaluable.
Again, it is critical that we all clearly understand how we
relate to each other. Every person, every agency that has a
role in the ultimate emergency plan must also participate in
training if in fact we are to work as a team. Again, as a
sports team, as any other team works, we must do the same in
homeland security and emergency management.
Finally, the third leg of that triangle, exercising. There
are some basic concepts that I think we forget sometimes in the
development of exercise, and that is the concept that we must
crawl before we walk and we must walk before we run.
In the same fashion, we look at exercising as 80 percent
training and 20 percent testing. It is important that we
understand clearly that when we go through an exercise, as we
did in TOPOFF, that we will make mistakes, that we will
identify those mistakes and work to solve the problems that
were identified in the exercise. It is critical that we clearly
understand that we don't rush out and just do the big
phenomenal exercise but we also support all of the smaller
exercises that led up to that. We did, I believe a total of six
exercises in preparation for the ultimate TOPOFF exercise.
Additionally, one of the fallacies in exercise design that
I think we should be aware of is that we should not be afraid
to make those mistakes. Understandably, if exercises are going
to be a training environment, we are going to make mistakes
that may potentially be made public. But those mistakes can be
fixed through critique. They can be fixed through evaluation
and planning and retraining.
There are a number of other specifics, but let me move
toward conclusion, to touch base on one final component, a
critical component of the system, as Clark just indicated, with
the UASI program. That part is personnel. It is critical that,
as we look at the management infrastructure in this country
that is responsible to make sure that we have the capability to
respond not only to an exercise but a full-scale disaster, we
have to start looking at other areas other than our first
responders.
Don't take that wrong. Our first responders have been
focused as a major part of national attention since September
11, and they need that continued support. We need to make sure
our first responders are the best trained, best equipped and
best prepared. But the issue is there needs to be the command
and control system that stands behind those first responders
that is prepared to make the decisions that are necessary.
The emergency management community, the emergency managers
themselves, our chief executive officers need to be trained.
They need to be exercised, and they need to be supported. Our
infrastructure in communications and interoperability and
command and control facilities, emergency operating centers
must be a priority.
Again, as we look at the support systems for our personnel
we need to clearly understand in the preparation for TOPOFF
this was a year-plus activity that put significant strains on
those agencies that participated. In our government alone, we
had three full-time personnel, two in our public health
community, one in my office, that initially were committed on a
monthly basis to multiday meetings once a month. As we moved
closer to the exercise, that was almost a full-time commitment.
If an exercise can put that kind of a strain on a local
government system, then what would a real emergency do? We need
the availability of putting additional personnel into our
command and control system, much as Clark has just indicated.
In conclusion, again, let me state this. As we look at
exercises, the benefit to our country, the benefit to our
communities is immeasurable. Bringing folks together, talking
together, planning together and working together, there is no
way to measure that. It is a tremendous benefit.
But again we must--we must from the Federal level down have
a commitment to support the overall triangle--planning,
training and exercising--as an entire package. The continued
support of Congress, the continued support of the Department of
Homeland Security is essential to all of us at the local level
being able to effectively respond and manage a major crisis,
especially the uniqueness that is there from a terrorism
scenario. Thank you very much.
Chairman Cox. Mr. Mefferd, thank you very much for your
testimony.
[The statement of Mr. Mefferd follows:]
Prepared Statement of Thomas O. Mefferd
By way of background, I have been involved in the emergency
management field since 1971, serving at the municipal, township and
county government levels. Additionally, I have served in the training
and education divisions of both state and federal governments. During
these thirty- three years, I have participated in or developed more
than 100 exercises ranging from low-level table-top exercises to full-
scale exercises.
A little more than one year ago the State of Illinois; City of
Chicago and its surrounding counties of Cook, DuPage, Kane, and Lake;
the State of Washington; City of Seattle and surrounding counties; and
the federal governments of the United States and Canada participated in
the most extensive counter-terrorism exercise ever held in this
country. This exercise was designed to test the cooperative efforts of
the local, state, and federal government in responding to, and
ultimately recovering from, a multi-facetted terrorist attack on the
country.
At the outset it may appear appropriate to comment on and critique
the exercise and its ultimate results. However, it is critical to
clearly understand the role that exercising plays in the bigger picture
of emergency preparedness. Preparedness includes three equal but
interrelated components, including:
<bullet> Planning
<bullet> Training
<bullet> Exercising
Planning is the foundation on which the triangle rests. Absent an
emergency plan, there is nothing on which to train and no organization
to exercise. The key to an effective response and recovery system is
the development of a comprehensive emergency plan that clearly
identifies the roles and responsibilities of key departments, agencies,
and officials, and various levels of government. More importantly, the
roles, responsibilities, and authorities of all agencies that
participate must be clearly defined. At the local level, where a mayor
or county executive provides direct leadership to operating
departments, the process of ``direction and control'' is relatively
easy. The higher one looks in government, however, the more convoluted
things become. With the large number of federal agencies, as well as
the differences between regional and headquarters organizations, it is
not always clear how certain decisions are made and how local
implementation of those decisions occur.
With the roll out of the new National Response Plan (NRP) and the
National Incident Management System (NIMS), hopefully many gray areas
will be eliminated. Critical, however, to the success of these plans
will be their adoption and integration at the local and state levels.
The following example, related to the Strategic National Stockpile,
clearly illustrates how planning must be integrated at all levels of
government.
A terrorist organization covertly releases a biological agent
into a community. In a short period of time many citizens
become ill and begin to seek medical attention. At the local
level, emergency medical services (EMS) providers and health
care professionals attempt to render aid. Reporting
requirements at the local level alert county health officials
who realize that something is terribly wrong. Calls are placed
to state health officials who, in cooperation with county
officials begin medical surveillance. Notification of the
Centers for Disease Control follows. Working jointly, local,
state, and federal officials determine that a biological agent
has been released which requires the deployment of the
Strategic National Stockpile (SNS). CDC officials transport the
nearest push-pack to the state, who in turn receives the
package and distributes it to the stricken county. County and
municipal officials open medication dispensing sites and
provide prophylaxis to exposed individuals and are able to deal
with the crisis.
Clearly this scenario identifies separate but interrelated roles
for municipal, county, state, and federal governments. If any of these
component pieces do not understand their role then other related
components do not function, potentially leading to a loss of life, or
at least significant levels of confusion. While this scenario focuses
only on public health, consider the ramifications when areas of crisis
communications, law enforcement investigations, and consequence
management issues are added.
The second but equally important part of the triangle is training.
Once a plan or procedure has been developed, it is critical that
everyone who will use the plan be instructed in how that plan is to
function. This includes personnel at all levels of government. As can
clearly be seen in the example above, there are key roles as well as
major opportunities for failure at all levels of government. It is
clear, then, that officials at every level of government clearly
understand their role as well as those who function at levels both
above and below them.
The final part of the triangle is exercising. A mistake often made
by exercise planners is that a full-scale exercise is the best way to
test a plan or procedure. A guiding premise to exercise design is that
you must be able to crawl before you walk, and walk before you run.
Additionally, exercises can be viewed as 80% training and 20% testing.
Therefore, lower level table-top and functional exercises should be a
key part in any exercise program, where participants can ``walk
through'' procedures and become trained in the proper method of dealing
with an event. During the TOPOFF program, several lower level exercises
were held to allow local, state, and federal agencies to work out the
``bugs'' before tackling the final full-scale exercise. These types of
multi-level exercises should continue and be expanded as a key
component of any federal terrorism exercise program. On a daily basis,
close coordination and cooperation is the exception not the rule.
Working through problems and resolving issues as part of these
exercises brings responders and policy makers together and fosters
closer cooperation which ultimately leads to lives saved.
A common fault of exercise design, especially in high visibility
exercises, is a desire to ``not look bad.'' In many exercises,
important functions are left untested because a perceived weakness may
be observed, reported on, and made public. Exercises, by their very
nature, are designed as training tools. It is assumed, if not
understood, that mistakes are made during training. Making a mistake
during an exercise is natural and nothing to be ashamed of. During the
critique process, problems are identified and potential solutions
found. These problems are then remedied through future planning,
training, and re-exercising. This cyclical process corrects weaknesses,
focuses on prior successes, and ultimately builds a stronger system.
In retrospect, a number of lessons learned from the TOPOFF 2
exercise should be shared for the benefit of those who will follow and
to guide the development of future exercises. Highlights of these
lessons include:
<bullet> Limit the number of objectives that the exercise will
try and accomplish. Many departments and agencies often have a
shopping list of things that they want to test / try in an
exercise. The more complex the exercise becomes, the greater
the potential for failure or for participants to become
disillusioned. Exercise objectives should be realistic for the
type of scenario being developed.
<bullet> The exercise can not be everything to everyone. As
stated above, not every agency may be able to participate in
every exercise. For example, in a biological scenario, collapse
search and rescue teams, or hazardous materials response teams
may not be needed. Again, participation in the exercise should
be realistic, based on the scenario being developed.
<bullet> Coordinated multi-jurisdictional decision making must
be included. During TOPOFF a decision was made in Washington to
close O'Hare International Airport and suspend passenger rail
traffic in and out of Chicago, without consultation with the
City of Chicago, the State of Illinois, or the federal regional
agencies that were participating. This decision left local
governments scrambling on how to implement the decision, and
more importantly, how to re-start operations when the airport
and rail station were declared safe. This type of coordination
is essential during a real incident, and now is the time to
learn how to function.
<bullet> Future exercises must focus on the weaknesses or
problem areas discovered in previous exercises. During TOPOFF 1
a number of problem areas were identified with the Strategic
National Stockpile. During TOPOFF 2 various federal, state, and
local agencies worked diligently to work through these issues
and develop procedures that would ensure effective operations.
Future exercises should continue to build on the lessons
learned so that new and better procedures can be developed.
<bullet> Future exercises should allow continued exploration of
new and more effective ways to respond and recover. One
official from the Department of Homeland Security likened the
TOPOFF exercise to a laboratory. I cannot agree more. While the
exercise tests knowledge of plans and systems, it also provides
an opportunity to ``test'' new approaches and provides hands-on
training to acquaint emergency managers and responders.
<bullet> Future exercises should explore recovery issues. In
most exercises, a test of the capability and capacity of
government and the private sector to effectively respond is
scripted. Exploration of the issues related to long term
recovery are often not a key focus. Response exercises often
become media events where government can visibly demonstrate
capabilities. Recovery activities, on the other hand, usually
take place in a command center, hidden from public view, where
decision making and prioritizing are the key. These activities
are not very photogenic and therefore don't tell ``the
preparedness story'' that government wants the public to see.
While life-saving skills must be constantly honed, it is
equally important that emergency managers work through the
problems associated with recovery.
Finally, it is important that we focus on a critical component,
common to each of the three phases of preparedness previously
described. The one common thread to all three phases is the individual
charged with the responsibility for management of the community's
preparedness program. This person is the local emergency manager. Since
September 11, 2001, significant national attention has been given to
the nation's first responders. Millions of dollars have been spent to
provide our first responders with the latest in technology and life-
saving equipment, as it should be. However, little or no money has been
allocated to upgrading our aging command and control systems, emergency
operating centers, and more importantly to increasing the support to
the local officials who are charged with the responsibility for
managing a major crisis.
In most communities, across the nation, the position of emergency
manager is filled by a part-time or volunteer. Even in communities
where a full time manager exists, staffing levels for this position are
less than adequate to maintain an effective and robust crisis
management capability. Preparing for the TOPOFF exercise required
almost a year of planning and training. In the early phases of
planning, monthly multi-day meetings occurred. As the date for the
exercise drew closer, an almost full-time personnel commitment was
required. In many communities the level of commitment needed to support
an exercise of this magnitude would not be possible, even though the
benefits from this type of exercise are enormous. If this level of
stress is generated by an exercise, then what might be the impact on
the emergency system created by an actual event?
In conclusion, the benefits to the nation and our citizens by
participating in emergency exercises are immeasurable. Exercises allow
first responders and emergency managers to understand the demands that
may be placed on their community during a terrorist event or other
disaster. For any exercise to be effective, however, requires a firm
commitment to the other two components of the preparedness triangle,
planning and training.
Continued support of the emergency preparedness program, as well as
those who manage that program, by the Department of Homeland Security
and members of Congress is essential to increasing the level of
preparedness through the country.
Chairman Cox. Mr. Kimerer, Ms. Mencer, and Mr. Gruber,
thank you for being here as a resource as we dive ahead into
questions; and thank you for all the work that you all do in
keeping our Nation safe.
One of the major questions that Congress is now wrestling
with as we write legislation is whether or not funding
terrorism preparedness is in some way different than funding
preparedness for other hazards that can produce similar
symptoms. For example, a building can blow up because of a
natural gas leak. The casualties might be identical to those
occasioned by an Oklahoma City bombing type attack on the same
building. Is there a difference when you train in responding to
terrorism that is manmade and in responding to either acts of
nature or accidents?
It is possible, for example, that terrorists could use
bioweapons. It is also possible that we could actually have an
outbreak of plague which would be a public health emergency.
Would there really be a difference in the way that we
responded? We have varying views about this in Congress, and it
influences how we put the money into the hands of first
responders.
At this point, I want to share with you my own view, which
is that there are differences and there are similarities, but
from the standpoint of first responders we only have one first
responder. We only have one Fire Department, we only have one
Police Department, and they are not on duty 24/7 waiting for a
terrorist incident. They are doing a lot of other work in the
meanwhile. So they have to be prepared to deal with all
hazards.
I don't think that is the argument. I think the question
is, rather, back here in Washington, when we make funds
available, should there be an additional pot of money available
that is separate from all hazards money that goes directly to
terrorism training? Because there are unique aspects of
terrorism. And when I say training, I mean also terrorism
preparedness in all of its manifestations, because there are
differences.
Facially, it strikes me that there is a difference between
a hurricane coming through town, which at least when it hits
has predictable behavior, and the same kind of havoc being
wreaked by human beings who not only can strike but who can
plan avoidance in real time. This is a thinking threat, not an
unreasoning one.
Likewise, as some of you mentioned in your prepared
statements, you have to focus on different things when you are
cleaning up after acts of terror. After the Madrid bombings, we
wanted to make sure that we gained as much in the way of clues
to the way terrorists operate as possible, so we went in not
only to clean up the mess but also to find out exactly how this
happened. There are chain of evidence and custody of evidence
issues that law enforcement is, of course, well aware of when
there is a thinking assault by a human being as against other
kinds of disasters that at least symptomatically produce the
same result.
If you could--and I would address this to all the panel--
help us with this. Should Congress have separate funding
available as an incremental addition to what we make available
for all hazards?
Miss Mencer, we will begin with you.
Ms. Mencer. Thank you, Mr. Chairman.
I think you are absolutely right in your description. It is
different when you respond to the scene of a terrorist event
because, as you have described, you are entering into a crime
scene. So you have to preserve the evidence there. You have to
worry about intelligence collection, as well, so you can catch
the people who did it. So it is very different than a hurricane
or a tornado. So, yes, it has special requirements. It requires
specialized exercises to deal with it, and specialized training
and equipment. So that is absolutely correct.
And, Corey, would you like to add anything to that?
Mr. Gruber. Yes, ma'am.
Sir, the very important point that we are talking about is
a human architect that is adaptive, versus historically what we
face, which has been morally neutral nonadaptive hazards. When
we face a human predator, we have the addition of prevention
activities, deterrence and defeat of that adversary, and
intelligence collection and gathering. So we believe that, if
we take a capabilities-based and a scenario-based approach to
planning for these events, we need to look across the full
spectrum of the missions that we face as a department, or as a
Homeland Security community, but we have to focus on the very
most essential tasks.
And the Homeland Security Act, and the national strategy
have told us that prevention is the foremost imperative. So we
have very much focused our efforts on that significant
difference from facing seasonal, geographic and nonadaptive
hazards.
Chairman Cox. Chief Kimerer.
Mr. Kimerer. Mr. Chair, the fact is that there are great
similarities and great and profound differences when looking at
preparing for terrorism. As Mr. Gruber said, a terrorist act is
the result of a malignant use of the intellect and has a level
of aggression and deliberation and strategizing that makes it
absolutely incomparable to other natural disasters. The fact
that we do a lot of the same things, of course, is an argument
for exercising and training and practicing. Implementing
incident command is somewhat universal. Preparing for the next
wave of attack or the next part of the stratagem makes the
whole curricula of exercising for terrorism very unique and
fairly new to local law enforcement. The consequence
management, as was mentioned before, has profound implications.
Case in point, as part of our exercise we had our
responders preparing for working through both the intelligence
and the reality of there being a secondary explosion, of there
being the discovery of a safe house, of things that were
uncovered and disclosed in the crime scene that might have
pointed to additional threats in other parts of our region or
even other parts of the country, like Chicago. It is a unique
body of wisdom that we need to be working toward in looking at
and preparing for and responding to detecting and deterring a
terrorist act.
Chairman Cox. Director Mefferd.
Mr. Mefferd. Let me build on the comments that have been
made. I totally agree with your assessment of two roles. When
we deal with a natural disaster, you are dealing with an event
that has very clearly manifested itself. Typically, you will
have one thing to worry about, and that is the disaster. When
you are dealing with a terrorism event, one of the things you
must think about is I, as a first responder, am a target; and
one of the goals of a terrorist is to try to lure the first
responder to that scene and now move into a second attack which
now takes down the first responder.
But as we set that aside and look at some of the other
issues, the evidence roles that have been brought up, one of
the other critical roles today is we have to think about long-
term public health effects. If we did have a release of a
biological agent or a chemical agent, again, if we look at a
typical disaster, we take an individual to the hospital. We
treat them, we release them, and the whole process maybe takes
a few days to a week. We are talking about potentially people
who will be evolving into some kind of a disease or some kind
of long-term problem months or year later. So records need to
be kept, and systems need to be built to handle that. Long-term
epidemiology processes need to be put in place.
If you will, we are used, in the law enforcement community,
to work as detectives who look for clues for crime scenes.
Today, we are looking at medical health professionals who are
also becoming detectives to try and find out what was released,
where was it released, how many people were exposed to that
release.
And, finally, the whole issue of emergency public
information. Again, in a tornado, it is real easy to say a
tornado has gone through. This is where you come to get your
assistance. This is the shelter area.
In a biological attack, for example, we have long-range and
long-reaching public information and community-building types
of things that we have to look at. How do we make the
population aware of the fact that the event is over? Is it
over? How do we make the community aware of the fact that this
area is safe again? And how do we make--how do we clearly
identify those issues?
So certainly there are some uniquenesses--some tremendous
uniquenesses with the issue of terrorism response and recovery.
Chairman Cox. Thank you very much.
The Ranking Member, Mr. Turner, is recognized for
questions.
Mr. Turner. Thank you, Mr. Chairman.
I would like to ask each of you to comment on this
question. What level of preparedness standard are we working
toward? And what experience comes out of these exercises that
helps shed light on what that level of preparedness is? And
perhaps even more importantly, I would like to have each of you
tell us whether you think it is important for us to have a
preparedness standard.
In the legislation that the Chairman and I have introduced,
and this committee has reported out, we call for the
establishment of what we call the essential capabilities of
preparedness that we think should be established. But I would
like your comments on whether or not this is an issue of
importance that we should address.
Mr. Mefferd. That is a kind of a moving target. Certainly,
a level of preparedness nationwide is something we should work
towards. I think one of the problems that we see across the
board--and I am going to go back to the personnel issue. As we
look towards establishing a standard, we need to understand who
is going to be responsible for attaining that standard across
the country. The typical individual who serves as the emergency
manager, the person responsible for building that capability
for coordinating the planning, for bringing those pieces
together in many cases is a part-time, if not a volunteer,
individual. Should we then set that standard based on that? And
I don't believe so.
I think we need a standard. We need to work towards an
ultimate goal. As we look at standards in law enforcement, as
we look at standards in the fire service, the challenges that
we have to meet today are a moving target. But they are always
getting better. They are always getting higher. And certainly
as we look at standards for emergency preparedness, whether it
is for dealing with the effects of a tornado or a flood or a
terrorism event, we need a nationwide standard that we can all
work towards that we can all build upon and try to attain.
Because I think that is the basis not only on which we build
our training and our exercises but it also gives us at the
local level a goal upon which we need to build our budgets and
build our local programs towards attaining that national
standard.
Mr. Kimerer. Ranking Member Turner, September 11 stunned us
out of a kind of lethargy about the complexities of preparing
for and responding to the myriad possibilities of both disaster
and evil in the world. It illuminated for us, as did the TOPOFF
exercise, the need to greatly expand the frame of reference we
must acknowledge and build in order to be prepared to respond--
to prevent, detect, deter and respond. Things like unification
of intelligence data, making it more accessible, having better
and more robust data collection around the specific threats
that materialize in the realm of terrorism, those were things
that were not pre-occupying concerns of local and regional and
State law enforcement before September 11 or before we
undertook these kind of exercises. They contributed to the need
to have baseline, I guess, standards, for want of a better
term, but certainly objectives and doctrine and goals that we
must all acknowledge and all work toward.
The absence of a national incident command system, which
some of us have been saying probably should have been in place
many years ago, was certainly brought home to us and is now a
priority objective of agencies like mine and, clearly, the
Department of Homeland Security. That represents an essential
and kind of universal benchmark and standard that we need to
aspire to.
All of this of course, depends upon a kind of collective
recognition of what is important, of what is essential; and I
think together we will very shortly come up with what
represents the basic, essential doctrine we use to determine
how we take care of our citizens at all levels of government in
the face of all realities, whether it is an accident of nature
or the work of an evil intellect bent on destruction.
Am I answering your question?
Mr. Turner. I think you are. I think it is going to be very
difficult to motivate the Congress to adequately fund the needs
that we have, particularly at the State and local level, unless
we first establish some essential capabilities that we are
trying to build. As long as we are just passing out money
without any measurement of what that money is achieving, I
think it is going to be very easy for the Congress and the
administration to simply say, well, this is all we can afford.
And I think if you define through some logical process, a
planning process, what it is we are trying to build in this
country, based upon the real threats and vulnerabilities that
we face, which is the responsibility, I think of the Department
under the law to determine, if we don't have any measurements,
we are not going to get to the end goal and there will be not
be sufficient political pressure to get us there.
So I hope all of you will continue to advocate that
position as we go through this process, like we mandate in the
legislation that we have reported out of this committee. We
mandate that the process take place so we will know what we are
trying to build.
Mr. Kimerer. Sir, I couldn't agree more; and there are a
couple of things on point to that.
First, all of our work has been--
Ms. Dunn. [Presiding.] If you will be brief.
Mr. Kimerer. Oh, I am sorry. Two very quick things then.
We approach our identification on the basis of threat
assessment, the intel, of risk assessment and risk analysis.
That is the formula upon which we at the local level and the
regional and State level are making our decisions.
And the second is we are proceeding with doctrine which I
think is right on point, like national incident management to
further move the ball down the field; and we endorse those
efforts and are participants in the design of it.
Ms. Dunn. Thank you very much.
The gentleman's time has expired.
Ms. Mencer, can you talk to us a bit about the lessons
learned from TOPOFF 2? And exactly, as you mentioned, we are
going into the planning of TOPOFF 3 What is it that you take
into consideration that you learned from the last set of
exercises a year ago?
Ms. Mencer. I would be happy to do that.
If I could address for a minute the other question, look at
the moving target, as Mr. Mefferd described, that has been
assigned to us with Homeland Security Decision Directive 8,
which talks about how to measure preparedness. We are indeed
looking at establishing essential tasks and how to develop the
capabilities needed by communities to address different
incidents. We will be available to provide an in-depth briefing
on that, if you wish, as to where we are with that process.
As to the lessons learned from TOPOFF, I would like to hand
that over to Corey to address.
Mr. Gruber. Thank you, Ma'am. We started the exercise when
we developed the concept with objectives. Objectives are the
foundation of exercise design. And each objective is an
expectation of performance. So as we designed the exercise and
then completed and analyzed that performance, that is what
allowed us to identify specific lessons. And we had a
voluminous amount of lessons and hundreds of evaluators across
the Country who were looking at the performance at each
exercise venue.
Out of that, we distilled those down into the reports that
you have seen that we produced for every participant. We ran a
series of after-action conferences, both in the venues and at
the national level, to examine those lessons.
We have built a secure but unclassified Web portal that has
a lessons-learned/information-sharing component that has over
3,000 registrants across the Nation who are using the portal to
access that information.
Some of the most important points that we learned out of
the TOPOFF exercise, I will start with the foremost one, we had
a Department that was all of roughly 70 days old. And it
provided us with an unparalleled opportunity to look at our
roles and responsibilities for all of these disciplines that
had converged under Homeland Security in a manner that was
unprecedented. It afforded us a great opportunity, at the very
start of the exercise, to help to define and literally
engineer, in the course of the exercise, roles for people like
principal Federal officials--how, as Clark and Tom have both
alluded to, we worked together and clarified our
responsibilities.
We also learned very important lessons about how we
understand the impact and the effects of the agents that we
used in the exercise. As Tom alluded to, how do we get a common
technical picture of the event that occurred so that we can
predict the consequences, understand how it impacts our public,
and make sure we are providing them with the right information?
As a result of that exercise, we developed an integrated
emergency communications plan that was actually a result of the
very first seminar that we did in the exercise series, which
was focused on public affairs and had 74 public information
officers from across the Country at it. I'd like to give Tom an
opportunity to talk about some of the concrete lessons on
bioterrorism, and perhaps Clark on the radiological. But it was
a tremendous opportunity to think about the roles and
responsibilities for the Department.
Tom?
Mr. Mefferd. Obviously, the bioterrorism scenario is
significantly different than the radiological dirty bomb in
that it did not have any of the--typically, what is used in the
business--the blood and guts and gore that goes along with a
typical disaster. All we had was a whole bunch of ambulance
calls to start it off with. We have learned since the exercise,
I think, better sharing of information.
There has been significant work--Mr. Turner talked earlier
about the issues of communications with our hospitals. In the
State of Illinois, for example, we are installing as we speak a
satellite-based communications system that will link our
primary command post hospitals Statewide. We have a new system
that the Illinois Department of Public Health has brought
online to share patient information across the board, so as we
look at hospital capabilities, bed capabilities and so on and
so forth, that can be rapidly transmitted to our State Public
Health Command Center in Springfield.
We are also working on increased communications
capabilities to ensure that we have good epidemiology as well
as the ability to share that epidemiology.
Another major thing that came out of this exercise was
really built on TOPOFF 1 the headaches of the Strategic
National Stockpile. How does it work? How do we bring it into a
State? And ultimately, how do we get it to the residents that
need it? In our county alone, we have spent at least now 2.5
years before TOPOFF as well as since TOPOFF working those
points. And we anticipate shortly being done with the
establishment of multiple sites around our county where we can
treat every man, woman and child in a reasonable amount of time
to give them the prophylactic drugs that they need in this
situation. Those are directly a result of the lessons that we
learned in TOPOFF.
How do we do it? How do we manage it? How do we make it
work? You do it one way in an exercise, and then you build on
those capabilities for real.
Mr. Kimerer. The last time I was asked to recap the lessons
learned for Seattle from TOPOFF, 3 hours later people were
exiting the room. I will not subject you to that.
We learned hundreds of fixable things right off the bat,
things that were more logistical in nature, some of which we
want to remain confidential but involved how to manage a
command post and have the right equipment and anticipate the
decon requirements and things like that. To that end alone, if
nothing else happened in TOPOFF, we would be miles ahead of
where we were before the exercise. And we have literally
addressed all but about 5 percent of those small fixable
things.
Some of the larger issues, we are working diligently to
address. We had an issue with plume modeling which got some
press nationally where there were conflicts in attempting to
ascertain the degree to which contamination was present in the
atmosphere. In the end, that did not hamper the field
operations because the field commanders quite wisely said,
``Give me the largest plume, and that is what we are going to
respond to.''
Since then, there has been a lot of academic work to create
what is called consensus plume modeling which actually will
meet that gap. Those kinds of details were really invaluable to
address, again, in times of calm rather than in times of
crisis.
Our focus has been to continue to refine our precision in
implementing incident command, equipping our first responders
and dealing with the influx of various interests and needs,
including what has not really been mentioned today, the
business community and the private sector, in the redress of a
critical incident. And that does include coordination with our
Federal partners and making sure we do not have overlapping
jurisdictions or what I affectionately refer to as
jurisdictional creep, which I was gratified to see was not a
big factor in our experience with TOPOFF 2.
Ms. Dunn. Thank you very much.
Thank you all of you.
Now, I would like to call on Congressman Thompson, who has
8 minutes for questioning.
Mr. Thompson. Thank you Madam Chairman.
And I appreciate the testimony offered today in the
hearing.
Ms. Mencer, if either one of the scenarios we heard today
happened in a community of 10,000, what would the response be?
Ms. Mencer. Well, you mean, what would the response of the
Department be or the communities?
Mr. Thompson. Well, yes.
Ms. Mencer. All right. Well, I think that we have made
great strides with every successive TOPOFF, as has been
described, with better communications and better plans.
I think, even at the local level, in the smallest
community, because of the grant process where everyone has to
communicate what their needs are, what their assessment is of
their readiness and what equipment they still need, what
training and exercises they need, they are all talking to each
other, which we did not really see prior to September 11th. We
did see this with the individual TOPOFF exercises.
But now every community in the Nation, and in the
territories, has been talking about, how do we prepare better
as a unit, as a community, not just law enforcement, not just
fire, but working together?
So I think, all of the lessons that were learned in other
communities, are being shared across the Country through the
Web sites that we have up that share best practices. So I think
it would be a much better response than we would have seen
prior to September 11th.
Mr. Thompson. Well, I guess the question is, have you
conducted any internal review of a scenario in a rural area,
either one of these situations?
Mr. Gruber. Sir, we have conducted almost 400 exercises
across the Country, and they have been in every State and
territory. And some of those have involved scenarios in rural
settings. In fact, the very first TOPOFF was done in the State
of New Hampshire, in a relatively small community, Portsmouth,
New Hampshire, which is about 25,000 population, and which
relies very heavily on mutual aid. The event was a chemical
event, explosively disseminated, and involving hundreds of
victims. They relied on resources throughout the State and the
entire region. And that is an important point that the
Secretary and others have made about emphasizing and
strengthening mutual aid assistance compacts for communities
that do not have all the resources available.
Mr. Thompson. Well, so the comments I get from rural fire
departments and sheriffs departments and other people about
having adequate equipment to deal with emergencies and other
things, is your testimony that that is not the case?
Mr. Gruber. No, sir, no. We, obviously, know that there is
great need. We are trying, though, speaking specifically about
exercises, to encourage very strongly and, in fact, in the
manuals that we have published and the guidance that goes out
with the grants, to strongly encourage States to make sure that
exercises are available to their communities, and then that
communities participate, not just in isolation but as mutual
aid, as emergency management assistance compacts, to draw
resources from where they may not have them organically to that
setting.
Mr. Thompson. Well, for my own information, can you provide
this committee with a State-by-State listing of those
demonstrations that have gone on?
Mr. Gruber. Yes, sir, we have that breakdown by exercise,
by location, by scenario. We would be happy to provide it.
Mr. Thompson. Ms. Mencer, I do not want to pick on you so
much, but you know, it is your job. The issue of how we pick
off--pick the TOPOFF scenarios, I know we are going on to,
based on your testimony, to Connecticut and New Jersey next. We
have two Members from New Jersey on the subcommittee, one from
Connecticut. And I would hope, at some point, you will involve
them in the exercise. I would shudder to think of you going to
those two States without at least involving those Members in
what you do.
Have there been any communication with any of the Members
of the committee?
Ms. Mencer. Well, the process to select the venue sites is
a long one and a competitive one and one where they volunteer
to be the sites. So the States themselves were very active
participants in this selection process and raised their hand to
do that. And it was a selection process that ensued, and they
won. But, yes, we will indeed involve them in this as we
proceed.
Mr. Thompson. Well, I think that is really important
because, at some point, just like you have people from Seattle
here, and I am sure they were intricately involved in what you
did in Seattle, they ought to be likewise involved in their
communities. So I would encourage that.
Ms. Mencer. Absolutely.
Mr. Thompson. The Presidential Directive 8 has called for a
multiyear National Homeland Security preparedness plan. Has
that been done?
Ms. Mencer. We are in the process, sir, of implementing
HSPD 8. It is a very complex decision directive. We actually
have a meeting of the steering committee tomorrow where we are
bringing in various leaders from all the disciplines that are
involved with this process. We also have established concept
teams that look at the essential tasks and capabilities that we
need to establish as a Nation.
So we would be happy, since it is a very, very
comprehensive decision directive, to give you an in-depth
briefing on that, because it is quite complicated. Yes, we
would be happy to.
Mr. Thompson. Now, has the President formally adopted it
and provided it?
Ms. Mencer. We have done briefings up to the Secretary
level. And of course, it is a presidential decision directive,
so the President is aware of the directive, yes.
Mr. Thompson. No more questions.
Ms. Dunn. The Chair yields 5 minutes to the gentleman
from--where are you from, Jim? Nevada?
Chairman Gibbons.
Mr. Gibbons. Yes, I will take Nevada. Ladies and gentlemen,
thank you very much for your presence here today. Thank you,
for your testimony, it has been very helpful to us with regard
to our better understanding of these exercises.
There are three very brief questions I want to ask, and
perhaps, I should get them out first and let each and every one
of you pick one of the three that you want to answer because 5
minutes isn't enough time to ask this.
First of all, with relation to focusing on regions, with
these exercises, to what extent do you incorporate and at what
point do you incorporate the military inasmuch as there is
always going to be a jurisdiction who's got the best equipment,
who's got a better response capability, who should be in charge
when you are regionalizing that? I am sure that Seattle is a
big area, but if the National Guard of the State of Washington
were called in, it obviously would have a capability that
perhaps the City of Seattle does not have.
So at what point in these regional exercises do you call in
your military, your State military and/or Federal Military?
That is one.
second, to what extent has public relations within the
gambit of these exercises affected either the implementation of
the lessons learned or the exercise itself? And how has public
relations affected that? It is obviously very critical to have
the public involved in what is going on, not only for
confidence but also for just the basic control of what is
expected out there in terms of the public's need-to-know.
And finally, the intelligence-sharing aspect is very
critical to me. I want to know whether or not you feel the
communities and, especially you, Chief, feel you are getting
the intelligence you need today to meet the threats and the
responses to these threats that you are planning for in the
future. So any one of those three questions. You have 3
minutes; 1 minute each will be fine.
Mr. Kimerer. I think the wise person goes first, so you get
to pick one of the three questions. Let me take the one I think
you directed to me which has to do with the intelligence
sharing.
Thing is, the big frontier, it represents one of the most
challenging parts of creating the structure of prevention,
detection, deterrence and response. We are working in our
region through military nexus it so happens, through LINCS,
which the Navy is kind of the sponsoring agency for. The model
seeks to create a data warehouse that is secured and enables
agencies throughout the region to access the information and
then, further and more to the point, create a unified
analytical structure, so that it is not raw data, but data that
is being processed in a joint fashion.
That I think is an importable model. It can be used on a
national level and represents what I think might emerge as kind
of the gold standard in organizing this incredibly complicated
and voluminous issue of intelligence collection, analysis, and
sharing.
As far as our communication with DHS on the intelligence
front through the Joint Terrorism Task Forces, it has been very
good. I was prepared to say that we still have a lot of
problems, and of course, we can always be better. You do not
have to be bad to be better. But I am finding regular
briefings, regular updates, regular access to my counterparts
in the FBI and the Department of Homeland Security on issues of
the moment having to do with intelligence.
Mr. Gruber. Sir, if I might, I will address the public
relations question. At the request of the community, in TOPOFF
2, the very first seminar we conducted was on public relations
and on emergency public information, because the community felt
that was the most important issue that we had to struggle with.
We had 74 public information officers who were involved in that
exercise at that seminar. To make sure that the public was
aware, a very important objective was to reassure the public
about what we were doing. So we took out full-page ads in
newspapers. We conducted press conferences in the venue. You
saw a little bit in the video of Secretary Ridge conducting a
national press conference so that the media could help inform
the public about this event that was occurring.
The exercise was covered by over 670 media releases, print
and press. It had very extensive coverage, as you saw reflected
in the video. We also had an extensive network of citizen
volunteers who helped in the exercise, role-played as victims,
and supported the exercise activity. That was a very important
component.
And finally, for future exercises, our Assistant Secretary
for Public Affairs, Ms. Neely, and her team have been integral
to the planning process to insure that, both in terms of
reassuring the public and in terms of designing an exercise
that accurately reflects the issues related to public
relations, that that is done effectively and accurately.
Mr. Mefferd. If I might, let me build on the public
information and then move into the military for the second. I
want to indicate one of the things that we really did, that we
felt worked very well with regard to public information prior
to the exercise, was a cooperative effort between DHS, which at
that time was just the FEMA portion. FEMA conducted for the
Chicago venue an Advanced Public Information Officers Course at
their national academy in Evansburg. This gave us the
opportunity to bring together public information officers from
the City of Chicago, from the outer counties, as well as the
State of Illinois, to work through one week of hard work,
learning to work together as a team. And that is one of the
things that we have tried to keep going since that time.
From the military side, and just the State military, but
certainly one of the things that we have in the State of
Illinois which we are pretty proud of is a seven-part response
that relates not only to State capabilities but local
capabilities. From the State capability, the State has built
something called a State weapons of mass destruction response
team. A critical component of that response team is the civil
support team which is part of the National Guard Service. The
system that we have established in the State of Illinois is
that any time that there is a weapon of mass destruction or a
terrorism incident, a call is immediately placed to the State
Emergency Operating Center, and within 90 minutes tops--again,
obviously the State of Illinois is a big State--but in 90
minutes tops, there will be representation on the ground from
the State Weapons of Mass Destruction Team, including the Civil
Support Team.
So we feel they are an integral part of our terrorism
response, not only for planning but training.
Ms. Dunn. You did not run over.
Thank you all for your answers.
The Chair yields 8 minutes to the gentleman from
Washington, Mr. Dicks.
Mr. Dicks. I want to thank all the witnesses today.
And Clark, good to see you again and appreciate your good
work out there.
Let me just ask one thing on communications. There was--as
I understand--there was a problem between the Seattle Fire
Department and the Police Department, in terms of
communications. Has that been fixed since TOPOFF 2 in terms of
communications interoperability?
Mr. Kimerer. Yes, actually, we have a pretty good
infrastructure in actually the whole of the State of Washington
but particularly King County that supports sharing frequencies
and allowing for an expansion of our interoperable
communication as needed.
Of course, it tends to be a rather expensive proposition,
but the ability of the Police and Fire Department, as well as
mutual aid agencies in our region, has increased hundredfold
immediately before and since TOPOFF& And we look to, you know,
even broadening that to create a regional or even a Statewide
network that allows for interoperable communication and
flexibility in communications.
We were able to communicate on the basic frequencies. Where
I think we had some challenges when we started breaking off
into tactical frequencies, specific taskings, special
operations things of that kind, the depth that we needed was
not present. It is now. We still have more to do and more to
go, but we have certainly addressed a fair number of those
issues and will continue to work on it as we--
Mr. Dicks. In your statement, you mentioned doctrine,
policy and plans. Give me a sense of what this doctrine--I
mean, is this a doctrine of how to respond to a terrorist
attack, or is it a doctrine of how to respond to a natural
disaster? What is the difference here?
Mr. Kimerer. I can give you an example that exists which is
probably the best one, rather than making one up. The doctrine
of, say, incident command says that there are three priorities
you address, and they are priorities. First, life safety.
Second, incident stabilization. Third, property conservation.
As a commander in the field, when I have decisions to make,
when I have resources that I need to commit, I now have a very
clear set of principles that tell me what my priorities are and
where I make the choices.
Similarly, with something like terrorism, the doctrine of
importance to stabilize the incident and to contain it and to
search for additional threats, additional acts of terrorism, is
very high. It has to be always kept in mind. These are the kind
of things that a commander--
Mr. Dicks. That is a terrific answer. Let me ask you this.
As Ms. Mencer explained, it is a police scene, too, at the same
time.
Mr. Kimerer. That is right.
Mr. Dicks. Where does that fit into this?
Mr. Kimerer. That is a very good question.
Mr. Dicks. I would hope it is not the highest.
Mr. Kimerer. Not the highest. The highest is treating the
injured and dealing with the mass casualty, and that, too,
defines how we respond and how we manage the scene. We yield to
the fire department, who has the priority in dealing with the
people that need the help. We support them. When we have to
make a choice between preserving a crime scene and helping
somebody who is injured, it's an easy choice to make. Those are
the doctrinal issues that we hope become more and more and more
clear as time goes on. Exercises help us do it. Some of the
work that is being done by DHS is helping us.
But we want everybody in that town of 10,000 to know that
that is the most important thing, this is the second most
important, and then, from there, you build policies and plans.
Mr. Dicks. How did the mayor get along--the mayor was kind
of running the show, right?
Mr. Kimerer. Yes, he was.
Mr. Dicks. And then the Federal Government had its lead
agency. Was that FEMA?
Mr. Kimerer. The National Response Plan calls for the
Principal Federal Official; the PFO was on the ground quickly
in the incident and was the overall coordinator of the myriad
Federal assets that were there.
Mr. Dicks. Who was?
Mr. Kimerer. Mike Byrne.
Mr. Dicks. From where?
Mr. Kimerer. DHS.
Mr. Dicks. As I understand it, Mr. Gibbons is not here, but
when we were out at Northern Command and I asked this question,
which, as a Member of the Defense Appropriations Subcommittee I
have been concerned about, when is the military called into
this, and how would that happen? And I was told that if the
lead Federal agency feels that there is a requirement for
military equipment or military personnel, that they would then
be the person who would communicate with Northern Command, and
you have got--we have, of course, the National Guard out there
in the State of Washington, and they have got--what do they
call it? The Regional Response Team.
Mr. Kimerer. Uh-huh.
Mr. Dicks. They would be involved, but there might be
something beyond that you might need from the military in terms
of if you were dealing with weapons of mass destruction or
something like that. Did you guys get into that? Was the
military called into this thing in any way, shape or form?
Mr. Kimerer. Military was present from the beginning.
Mr. Dicks. Was it the National Guard?
Mr. Kimerer. Both CERT, the National Guard, in fact there
was NORTHCOM representation.
Mr. Dicks. They were actually there?
Mr. Kimerer. Yes. Of course, the issue is, when that switch
is flipped, what are the conditions and criteria that need to
be met to engage the military in whole or part?
Of course, States like Washington have laws about
activation of the National Guard, and they proceed from
declarations or proclamations of the governor.
But having said all of that, the help we received, the
guidance, the counsel, the prepositioning of potential
resources that might be needed as the situation unfolded from
the military was invaluable. And it was well rehearsed, and I
think it is going to be there for us in the event we do need to
invoke that.
Mr. Dicks. How did the Federal-State relationship work? I
mean, ultimately, you get down to making some decisions. How
did that decision-making process work?
Mr. Kimerer. They were just remarkably respectful of us. I
am not sure what was going on when they were all by themselves.
No, I think that their posture was facilitation of counsel and
guidance, of offering support and a position of readiness to
take over when the jurisdiction needed to change.
We can't look at these incidents as being, you know,
defined in a single event, single jurisdiction. When police and
fire, fire in particular, have resolved a mass casualty
incident, then you go into the crime scene investigation which
is an FBI lead, which involves a change in jurisdiction of
which then we become the support entity. When that is
resolved--and there may be myriad of other changes in
jurisdiction and resource allocation between then--we go into
consequence management, which FEMA has a lead in, and DHS
obviously has a big role to play.
That continuum of engagement, I thought, was played out
pretty well in TOPOFF. It wasn't always pretty. We were doing
some education along the way. But there was a spirit of
helpfulness and support that I found to be pretty uninterrupted
and pretty commendable during the course of the exercise.
Mr. Dicks. I am told that the hospitals, the health care
side of this thing was of some concern. Is that right? I mean,
of having adequate facilities or being able to work with--we
had a lot of hospitals in the Seattle Puget Sound area.
Mr. Kimerer. We learned a lot about the public health
coordination side of the thing. Tom might be the one to ask.
They got the full meal deal on hospital coordination.
Mr. Mefferd. As I indicated earlier, one of the big
problems we had was communication between the hospitals. We
ramped up and played, if I remember, we had 130 hospitals
Statewide that played in this exercise. One of the comments I
have made in my written testimony is the issue of, we have got
to look at the scope of the exercise, and that is probably one
of the areas that we went a little farther than we should have.
And that led to some of our communications problems in the
exercise.
As I indicated, one of the things we are currently working
on in the State of Illinois at this time is the ability to
communicate Statewide over a satellite-based communications
system as well as an Internet-based data system tracking beds
and patients and so forth. So, again, we have learned a lot
from that exercise to more effectively work as a team.
But the one problem we get into when we deal with hospitals
is hospitals are profit-making entities as compared to
Government-run organizations. As we look at the Government
operation, we have to look at that a little differently as we
look at hospitals, and I think we are doing very well with it.
Mr. Dicks. Thank you.
Ms. Dunn. Thank you very much, Mr. Dicks.
Let me just pursue one question that Mr. Dicks asked you,
chief, and I would like you to respond. And that was the
question that only the principal Federal official would be able
to call in the military, NORTHCOM for example. What if there is
a situation where, a political situation, perhaps, where a
mayor or public official is the principal officer and does not
want to give up control of the situation to the extent of
calling the military? Is there anything there that is
available, a team of people who can be there and see that it is
time to call them in and yet they haven't been called in?
Mr. Kimerer. Well, of course, we are all going to be
working in a centralized operations context, an operations
center, which allows, obviously, access to all the key decision
makers. The mayor can be dealing with the principal Federal
official directly on issues that may result in some conflict or
disagreement.
Of course, the use of the military, probably, I think
literally has to proceed from a presidential directive, which
brings it into an entirely different spectrum. I would actually
be interested in kind of the mechanics of it from Sue and
Corey's standpoint. But my understanding, the National Response
Plan provides for that, but only with the appropriate checks
and balance of it proceeding from a declaration from the Oval
Office. And in that event, unless there is an exigency, we will
be governed by, you know, obviously, the Federal requirements
and the Federal law.
But I do say, on the other side of it, that nothing would
be done in a vacuum the way we are structured now. The mayor
would have, or the governor or the county executive would have,
free and open opportunity to address the issue with the
principal Federal official and anybody else that has
jurisdiction over the matter.
Ms. Dunn. Good. Thank you very much.
Let me now call on the gentleman from New Jersey, Mr.
Andrews, for 8 minutes of questioning.
Mr. Andrews. Thank you, Madam Chairman, and I appreciate
the panel's work, and certainly the exercise is very worthy,
and I have learned a lot by listening to your comments today.
Thank you.
I want to pick up on something that Mr. Gibbons and Mr.
Dicks was talking about, which is this crucial interface
between military authority and the existing civilian authority
at the time of an emergency.
Now, I am assuming that this exercise was designed in such
a way that you began when the emergency was reported. Is that
correct? So there wasn't any part of the exercise prior to the
explosion of the radiological bomb and the detection of the
first people with the plague. Is that correct?
Mr. Kimerer. Yes, as far as the full field exercise on May
12, that is correct. We did have an exercise the week before on
cyber terrorism which was very interesting.
Mr. Andrews. One of the things I would suggest is, just in
terms of the future TOPOFF, that you might want to start the
process early. In Amman, Jordan, in April of this year, they
did not have an exercise. They had a real situation where the
Jordanian secret police uncovered a plot to detonate several
truck bombs around the U.S. embassy in Amman, Jordan. And the
reports are they successfully intercepted the attack and
prevented the deaths of anywhere from 20,000 to 80,000 people.
I am curious what would happen in our exercise if it began
earlier. In other words, if you started the clock when there
was some credible operational intelligence that trucks were on
the way with a chemical weapon on them. That is when we get the
answer to how the military fits into this concept.
You know, one of the intriguing policy and legal questions
is this Principal Federal Officer--if I am using the correct
term--if I read the law correctly, can ask for military help,
certainly, but certainly can't order it. That is something that
the President of the United States down through the Secretary
of Defense would have to do, which raises some questions about
posse comitatus and exceptions to the posse comitatus law.
It raises a whole host of the questions which were not
dealt with in this exercise, I understand, about how this all
relates. If people--I assume people from NORCOM--were people
from NORCOM present? Northern Command?
Mr. Kimerer. Yes.
Mr. Andrews. I am sure they were present because they were
invited to come and observe, correct?
Mr. Kimerer. Corey?
Mr. Gruber. NORCOM and the Secretary of Defense's
representatives have been involved, and have been involved in
the design from the beginning of the exercise.
Mr. Andrews. I understand that, but in real life, they
wouldn't be sitting there in the police operations center of
Seattle or Chicago.
Mr. Gruber. In fact, that would be at the request, again,
of the mayor, the governor, and then the Federal authorities.
Mr. Andrews. I think our next scenario needs to start
sooner, because, you know, really dealing with two problems
here. It sounds to me you thoroughly vetted the second of the
two problems, which is what do you do once a disastrous attack
has occurred, in this case two of them? Who responds? What do
you do when you are working that through?
There is another, which is, what do you do in those golden
moments or hour when you, say, believe an attack is imminent
and you have operational intelligence that might enable you to
prevent the attack? What happens then? And I do think it is
important that the next scenario take that into consideration.
Obviously, the 9/11 Commission is dealing with that
question retroactively. They are looking at what happened on
the morning of 9/11 between the initial attacks on New York and
the ultimate attack on the Pentagon and the failed attack of
the plane that crashed in Pennsylvania, and they are trying to
unwind who was doing what, when who was responding to whom,
when. And that is going to be a useful exercise for us to read
that.
But I think it would be more useful to do it, to engage in
a scenario where we had such a situation and, frankly, to the
extent possible, within the ground rules of the game scenario,
to do so under the conditions of surprise.
I think this is a profoundly important question because you
have dealt, from what I can tell, rather well with questions of
Federal versus local and State, and public versus private
entanglements. And that is what this exercise is about,
thinking that all through. You had hospitals run by private,
for-profit and nonprofit corporations. You had local police
departments and fire departments. You had mayors and Office of
Emergency Management, the State and county level, and I think
the fact that you gamed this all through is very, very
important.
I think the missing link and one that literally may mean
the difference between life and death some day is going to be
how the military fits into this, when, who gets to make the
decision, who falls into the subordinate chain of command once
the decision is made and so forth.
One more question, I read the key after-action issues
report, and I see that, on page 4, there is the rather
understandable finding that there were numerous issues directly
related to lack of command-and-control discipline. The people
sort of improvised, made things up as they went along and did
not follow the doctrines as necessarily were supposed to be
followed. That does not surprise me, and I don't think that is
in any way scandalous. But I would ask the Department, Ms.
Mencer, what have you done about it since the finding? If, God
forbid, we had an incident this afternoon, an attack this
afternoon, what has changed since this after-action report came
out?
Ms. Mencer. What has changed has been mentioned previously,
that we now have the National Incident Management System, which
we are training for all over the Nation to make sure that
communities and essentials are up to speed with how they
perform in the event of an emergency. So NIMS has been
instigated, and that is crucial to command and control issues.
The National Response Plan, of course, is now also in
effect. As we continue to train up, those two things will
contribute a great deal to correcting that situation.
Mr. Andrews. I assume that the focus of the next TOPOFF is
going to be how well that is working. It is one thing to
promulgate it in theory and another thing to see it in
practice. Is there a particular weakness that emerges from the
analysis of the first exercise in terms of chain of command?
Mr. Gruber. Sir, I think Clark talked about that
eloquently, but perhaps a lot of it was that, in fact, we had a
brand new Department with very significant responsibilities
that was all of 74 days old. So much of what happened in the
exercise was concept development and experimentation about
those roles and responsibilities that have matured
significantly because, getting back to your original point,
there have been a host of exercises subsequent to TOPOFF 2 at a
very senior level, looking very specifically at direction and
control and how we do that.
In fact, we have conducted exercises specifically with the
Department of Defense to look at the points you mentioned
earlier and to explore those. In the next exercise, we will
integrate roughly 60 days of pre-incident intelligence activity
to build on the point that you made.
Mr. Andrews. I think that is important. And the
recommendation I would make, to the extent it is feasible, is
that the exercise start sooner. Perhaps it even start early
enough that it could be prevented to see how we do under that
kind of scenario.
Madam Chairman, thank you very much.
Ms. Dunn. Thank you very much.
I yield 8 minutes to the gentlewoman from the Virgin
Islands, Mrs. Christensen.
Mrs. Christensen. Thank you, Madam Chairman, and being the
last one here, a lot of questions have been answered, at least
in part. And I appreciate your testimonies.
Deputy Chief Kimerer, I thought, in your opening statement,
based on my recollection of our trip to Seattle, that you were
being very diplomatic and generous when you said you would hope
that the Federal people would recognize that the local people
have a lot more knowledge of their approximate areas. And in
response to Congressman Dicks, you seemed to say that the
relationship between the Feds and the local went very well, and
they were very supportive.
But that is not what I remember from my visit. It seemed as
though the coordination was not there and that, instead of
relying on the local first responders, sometimes they were
overstepped.
Was that really one of the lessons learned?
And then, I would ask Ms. Mencer, what has the Department
done--if that is indeed the case that the Department of
Homeland Security came and they started making some of the
decisions that probably were best left to the local first
responders who knew the people, who had been working together,
who knew the area, if that indeed occurred--what has happened
to fix that problem?
Mr. Kimerer. Thank you, Congressman Christensen, for saying
I am diplomatic. I do not hear that very often.
The thing I expected to happen, which actually framed the
way I presented it in my comments, was there would be an awful
lot of what I refer to as jurisdiction creep, where there would
be a lack of clarity as to who had that kind of priority or
primacy of jurisdiction. So my expectations were low.
I was grateful and pleasantly surprised that, while I am
sure things were going on behind the scenes to try and resolve
questions and conflicts, the general posture of the Federal
official, the Principal Federal Official and the Federal
agencies was one of helpfulness. Again, it may not have been as
crystalline as we would have liked.
Mrs. Christensen. You were pretty upset in their reports
that they were not--
Mr. Kimerer. I was focusing my attention on what was going
on in the field. There were breakdowns in information in the
field, certainly. I think many of them have been addressed or
are in the process of being addressed.
Of course, my priority as a commander, as somebody who has
been on the ground and who has commanded incidents is, Do I
have, A, the independence as it were to make decisions and, B,
do I have the support once I make those decisions?
Those, I think, were a success story in large measure in
TOPOFF 2. Where we go from here and where I think kind of was
the inspiration for my comment was to just simply, you know, be
vigilant about the inclusion of the local perspective. My
Department, answers 850,000 calls a year and makes 26,000
arrests and is responsible for day-to-day policing.
We have a great body of experience, one that I know Ms.
Mencer, the Secretary, and Corey Gruber appreciate. But I also
know that when deadlines are tight and when we have an urgent
job to do against an implacable foe, sometimes, it is easy to
just rush into a decision process or a framework or a format.
So I am trying to be the voice of a reminder to ensure that we
have the experts and the inclusion we need to make this
successful.
Mrs. Christensen. What has happened since that time?
Because you cannot have any confusion or conflict between who
is in charge and who is making decisions when you are in real
time.
Mr. Kimerer. That is correct. The gentleman that proceeded
you asked about what we are doing tangibly. I am on a group
called the Universal Task List Support Group which is
identifying the essential tasks that every agency needs to do
within its own limitations to respond to a whole sequence of
possible terrorist events. That is real, on-the-ground kind of
work that I think seeks to resolve all potential conflicts in
times of calm rather than crisis and sets a benchmark for all
agencies.
Mrs. Christensen. My time is running really short. Ms.
Mencer, did you want to comment briefly?
Ms. Mencer. What I think is interesting about exercises in
general is that it becomes stressful, just like the actual
incident would be. And so, because we do not generally hire
type B personalities to deal with law enforcement and fire, and
to be Federal officials, when you have an incident like that,
with the type A personalities who would be in charge, because
that is what they are trained to do, you do have some conflict
occasionally.
With TOPOFF 2 Mike Byrne, who was the Principal Federal
Official, was actually, in his previous life, a fire chief in
New York City. So he had a local background and was able to
relate on the scene, not only from the Federal perspective, but
from the local one as well.
Mrs. Christensen. I just hope that there is a standard
protocol that does not allow for confusion. I understand what
happens with human beings. But I hope that there is some kind
of clear guidance.
Having gone through a couple of disasters when I was not a
legislator, sometimes we wished they would stay out of our hair
and out of the way. Is there a role--what is the role that you
envision for your State legislators and for us? For example, in
a hurricane, I would be at FEMA headquarters here in their
command center. How do we make--how do we utilize us optimally
and not interfere in decision-making?
Ms. Mencer. I will let Corey answer this as well, but I
think, at the State level, we have continuity of Government
operation plans that are in effect in various States so that
the local legislators know where they are to regroup and how
they are to maintain their continuity of government. Similarly,
we need that in the Federal Government, as well, and certainly
are working towards having a very comprehensive plan to do
that. You do have an important role to play. I think we saw
that during President Reagan's funeral, when we had the plane
over the Capitol and some concern.
Mrs. Christensen. To me, our immediate impulse is to be
there where things are going on.
Ms. Mencer. Right, and we do not want to add to the
confusion.
Mrs. Christensen. Where do you want us to be?
Ms. Mencer. I will ask Corey to step in.
Mr. Gruber. Ma'am, I think, first and foremost, as you see
in the lessons from TOPOFF 2, there were very specific issues
about legal authorities at every level of Government. Perhaps
where some legal authorities conflicted with one together, for
example the Stafford Act, and the Public Health Act, it's very
important that legislators at all levels of Government look at
those and help to deconflict those so that, when we respond, we
understand our roles and have the authorities and resources we
need to do that.
And then the other role, of course, is adding hearings like
this that help us bring attention and visibility to the results
of the exercises so that legislators, again at the State, and
local level, understand these issues and can act on them.
Mrs. Christensen. I just, if I could just finish by saying,
I see that Illinois has really done a great job in dealing with
the health issues, but I hope that those lessons that they have
learned become a part of the national way of operating.
Ms. Dunn. I thank the gentlewoman.
And thank the panel very much.
I would like the record to show that the record will remain
open for 10 days for questions from folks or anything that you
would like to follow up on, panel.
Thank you so much for coming back here to testify. It has
been very helpful to us, I believe, listening to your analysis
and your good lessons.
Thank you so much. This hearing is concluded.
[Whereupon, at 2:58 p.m., the committee was adjourned.]
A P P E N D I X
----------
Material for the Record
Questions for the Record For C. Suzanne Mencer, From the Honorable Jim
Turner
Setting and Running Exercises
1. How did the Homeland Security Council set its 15 different
scenarios for measuring readiness, and how do those measures relate to
the performance standards mandated in HSPD-8? How are those measures
used to determine the essential capabilities needed by each state and
local government?
2. I continue to be concerned that the Department's inability to
develop a comprehensive threat and vulnerability assessment is having a
significant, negative impact on the conduct of your exercise program.
a. Do these major TOPOFF exercises focus on what an intelligence
assessment says is a city's highest risk? Do the exercises take into
account a city's specific critical infrastructure vulnerabilities? If
not, why not?
b. Was there any reason to think that Seattle is at especially high
risk for a dirty bomb or Chicago was at higher risk of biological
weapons attack? Do these major TOPOFF exercises focus on what the
intelligence and vulnerability assessment say is a city's highest risk?
c. Will future National-level exercises utilize scenarios that are
consistent with the specific threats to and vulnerabilities of the
location(s) conducting the exercise? If not, why not?
d. What ``preparedness standard'' is used when planning and
conducting a terrorism exercise? What level of preparedness are we
training to achieve? Is this level of preparedness based any risk
assessment?
3. Homeland Security Presidential Directive 8 calls for a ``multi-
year national homeland security preparedness-related exercise plan'' to
be approved by the President. Has that happened? What will that multi-
year exercise plan look like?
4. According to the TOPOFF 2 after action report, there were 41
participating federal agencies. What role did Congress have? Were there
Members of Congress that played a role in the exercise? If not, how do
you plan to involve the Legislative Branch in future exercises and/or
the response to an actual terrorist attack?
5. How many cyberterrorism exercises have you run as part of the
National Exercise Program? Have cyber events been included as part of
any other large scale exercises? Which ones?
6. Some experts say that these exercises, including TOPOFF 2, are
unrealistic and don't provide a real estimate of how difficult these
disasters are to respond to. Many of the people brought in to simulate
victims or ``worried well'' are well-behaved and calm. Especially in
the event of a WMD attack, I would expect people to be extremely
frantic. People might not line up in an orderly fashion to get
vaccines. How do you build chaos into the system during these exercises
to see how prepared we are to keep the peace?
7. If city in my district wants to conduct an exercise, how do they
engage with ODP? Does a DHS person attend all of these exercises? Who
does the evaluation and the drawing out of lessons learned?
Exercise Coordination
8. What is ODP's role in coordinating exercises that are led by the
Coast Guard, FEMA, ICE, and other DHS agencies? When different DHS
agencies are assisting state and local participants in running
exercises, and how do you ensure that they provide the same technical
guidance?
9. The hearing focused on exercises that are conducted to simulate
potential terrorist attacks and improve our readiness for such events.
But everyday, there are real-world emergencies and events that also
highlight areas where we aren't secure enough. I'm interested in how
the DHS exercise program incorporates these lessons learned, whether
from firefighters battling wildfires or the Secret Service running
security for a national convention.
10. In conducting exercises, there's clearly going to be overlap
with other federal departments. I assume that an exercise dealing with
bioterrorism needs to be planned in consultation with HHS. An exercise
on identifying and dealing with an animal disease has to be coordinated
with USDA. How does that interagency process work for planning an
exercise, working through an exercise, and in terms of paying for it?
Can you provide a specific example?
11. How does ODP capture the lessons learned from exercises that
are run by other departments, like HHS or Defense? Are they made part
of the MIPT (Memorial Institute for the Prevention of Terrorism)
database?
12. How much cooperation and ``jointness'' is there between DHS and
DOD in homeland security exercises? Are there formal organizational
ties between DHS and DOD? At what level? Does DHS participate in DOD
exercises? To the extent that National Guard and Guard Civil Support
Teams participate in DHS exercises, how does that work, and are the
Guardsmen under the Governor's or Secretary of Defense's command?
TOPOFF 2 After-Action Reports/Lessons Learned
13. The TOPOFF 2 after-action report for the Emergency Preparedness
and Response Directorate and the final after-action report from the
Department as a whole identified numerous issues directly relating to a
lack of command and control discipline during the exercise.
Specifically:
a. There seemed to be little understanding of inter- and intra-
agency command and control protocols, and many exercise players
did not fully understand the reporting relationships between
the FEMA Federal Coordinating Officer, the DHS Principal
Federal Official, the FEMA Emergency Support Team, and the DHS
Crisis Action Team.
b. The report also stated that a number of major, pre-existing
interagency federal plans' coordination structures and
processes were circumvented during the exercise.
What specific corrective actions have been undertaken by DHS to
address these issues, and can you assure the Committee that we will not
see the same types of problems in the next TOPOFF exercise.
14. The reports further noted that there were logistical
difficulties accessing DHS assets and resources. Specifically, although
the Strategic National Stockpile was at that time under ``operational
control'' of DHS, exercise players were confused as to whether approval
from the Department of Health and Human Services was necessary to
access stockpile resources. In addition, the report states that ODP's
pre-positioned equipment program was unavailable for most of the
exercise.
Again, what specific corrective actions have been undertaken by DHS
to address these issues, and can you assure the Committee that we will
not see the same types of problems in the next TOPOFF exercise.
15. Finally, the Department's after action report noted that the
lack of a robust and efficient emergency communications infrastructure
in Chicago's hospital system was apparent, and that resource demands--
including short supplies of isolation and negative pressure rooms, as
well as staff shortages--challenged these hospitals throughout the
exercise.
How is DHS working with the Department of Health and Human Services
to address these critical problems? Can you report on any progress in
this area?
16. I understand that ODP is working with the Oklahoma City MIPT
(Memorial Institute for the Prevention of Terrorism) to create a
database for first responders with lessons learned from exercises. Can
you tell me how many records there are in that database and how many
you'd like to have and how many first responders have used it? Are
lessons from all of the hundreds of exercises you run annually captured
in the database? How do you notify the first responder community of the
availability of new data in this database?
17. Does DHS use the results from these exercises in evaluating
first responder grant applications? If a city works with ODP in an
exercise and identifies gaps in its readiness, can ODP capture that
information when it makes the next round of grants?
Prepared Statement for the Record of Advanced Systems Technology, Inc.
Chairman Cox and members of the Committee, practicing through
exercises and simulations will help all those who must respond in the
wake of a terrorist attack to perform better in an actual emergency.
Superior response, achieved through a range of proven exercises and
simulations, will result in saved lives, minimized damage, and quicker
recovery. In a post-September 11 world, we cannot take the importance
of preparedness and training for granted.
Advanced Systems Technology commends the Committee for recognizing
this fact and for holding this important hearing. You should know of
the wide range of computer-based simulation tools that are readily
available for law enforcement and public safety personnel. And
simulation exercises have proven to work well in both military and
civilian sectors.
Simulation tools range from virtual, immersive simulations that are
highly functional for first-responder decisionmaking activities, to
constructive simulations that are highly functional for command-level
decisionmaking activities, to predictive simulation models that are
used to predict how particulates or gasses move through the atmosphere.
Each of these simulation tools has a place in the exercise and
simulation arena, if we expect all first responders (police, fire,
emergency medical) at all levels of government (federal, state, local,
military) to respond most aptly should a terrorist or other catastrophe
occur on American soil.
One factor holding up practicing to make perfect involves
allocation of homeland security funds. Our understanding is that the
Department of Homeland Security has spent funds to examine several
simulation tools, but has not yet allowed funds to be allocated to use
cost-saving computer simulation tools by local and state governments in
their training or exercise activities. It is important that the DHS
Office of State and Local Government Coordination and Preparedness
approve computer-based model and simulation tools as a required element
of emergency-response decisionmaking exercises and training activities
for all hazards preparation. Otherwise, taxpayer dollars will only be
spent on expensive exercises that certainly have a place, but should
not be viewed as the only tool in the preparedness training toolbox.
With regard to civilian-military interaction and cooperation, many
successful cross-disciplinary activities have been conducted since the
events of September 11, 2001. For example, in the National Capital
Region, three exercises have been conducted with joint cooperation
among local police, fire, emergency medical services, the U.S.
Marshal's Service, the U.S. Marine Chemical-Biological Incident
Response Force (CBIRF), and DHS Federal Protective Service.
In El Paso, Texas, the Department of Justice sponsored a large
school safety exercise directed at command-level personnel. It involved
two schools in different school districts and exercised 21 separate
school, local, state, federal, and military emergency response
agencies--this without touching precious first-line resources or
disrupting school activities.
Each of these large-scale, multiagency, cross-disciplinary
exercises was stimulated by the Emergency Preparedness Incident Command
Simulation (EPiCS) system, a system that is owned and operated by the
U.S. Army TRADOC Analysis Center. EPiCS is the result of an effort to
use existing military technology for civilian applications. It is based
on the U.S. Army's Janus war game program, with state-of-the-art
visualization tools to enhance environmental realism. EPiCS puts
decisionmakers from each agency involved in a computer simulation
exercise to the test in ``real time,'' using their own communications
equipment. Unlike other programs, this simulation tool integrates on-
site decisions and results in the likely consequences of such a
decision. This aids in the learning process, which is why it has proven
invaluable to crisis managers and their staffs from both civilian and
military agencies. Command-level training goes hand-in-hand with first-
responder training. Without one, the other will fail.
As most experts acknowledge, it is critical to train and exercise
response agency personnel at all levels. Standards for such training
are provided by the National Incident Management System and the
National Response Plan, and measures are provided by the Homeland
Security Exercise and Evaluation Program. Training and exercising these
standards can be cost-effective, recorded, and repeatable using
computer-based models and simulation.
A sound model for the emergency response community for standards
training is used by the Defense Threat Reduction Agency, which conducts
a series of five exercises in an exercise cycle. This stepping-stone
sequence focuses on each core element individually and then combines
these activities into a unified response. The sequence begins with a
seminar exercise that introduces the overall objectives and procedures.
Then comes a series of tabletop exercises that progressively involve
local, state, federal, and military resources. Using the lessons
learned from these exercises, all agencies thenparticipate in a unified
command-level exercise that leads to the final full-scale exercise.
This cycle provides opportunities to discuss, revise, retrain, and
retest aspects of training without expending valuable resources until
all the pieces come together for a capstone, full-scale exercise. At
each step, simulation tools are used and have proven to be valuable,
effective, and cost-saving.
Simulation, virtual reality, predictive models, and constructive
models can and should all play important parts in reducing the cost and
increasing the value of emergency response and terrorist-related
training and exercises. Full-scale exercises are even more valuable
after other types of exercise activities using models and simulation
tools have been conducted. For instance, the $16 million expended on
TOPOFF 2 could have been spent more effectively with more robust,
recorded, and replayable results using computer-based simulation and
modeling tools. Or the TOPOFF exercise could have been preceded by a
progression of other sorts of exercises in order to maximize its value.
This perspective should be considered as the third TOPOFF exercise is
planned and executed.
While practice will make perfect where terrorism and emergency
response is concerned, it is important to keep in mind that large-scale
exercises--which involve large numbers of personnel, tie up limited
resources such as fire trucks and helicopters, can disrupt city streets
and the routines of citizens, and are usually costly--are just one of
many kinds of exercises and simulations available for this mission. All
the tools in the toolbox of preparedness training should be employed,
each one filling a distinct, vital part in preparation for the worst.
Our nation's enemies will probably not strike in the same manner on
the same targets each time, but they clearly intend to strike.
Therefore, first responders across the nation--from the police officer
on the street to the midlevel commander calling the shots and
coordinating activities to top officials--all need training, and the
training they get should be diverse, appropriate, and cost-effective.
Exercises are important, and computer-based simulations can make them
better.
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