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WC Sitz gebrochen
Der WC Sitz von Villeroy und Boch ,Venticello mit der Artikelnummer 9M79S101 ist im Sitzbereich gebrochen.der Sitz wurde mit den anderen Artikeln von Ihnen mit der Rech. Nr. 18-0216504 am 25.04. 2018 gekauft bzw. geliefert. Eingebaut wurde das Bad und damit auch WC und Sitz dann mit ende 2018 in unseren Neubau. Ich bitte um kostenlosen Austausch ,da der Sitz auf Sachmängel eine Frist von 10 Jahren aufweist. | {
"text": "\n WC Sitz gebrochen\n \n Der WC Sitz von Villeroy und Boch ,Venticello mit der Artikelnummer 9M79S101 ist im Sitzbereich gebrochen.der Sitz wurde mit den anderen Artikeln von Ihnen mit der Rech. Nr. 18-0216504 am 25.04. 2018 gekauft bzw. geliefert. Eingebaut wurde das Bad und damit auch WC und Sitz dann mit ende 2018 in unseren Neubau. Ich bitte um kostenlosen Austausch ,da der Sitz auf Sachmängel eine Frist von 10 Jahren aufweist."
} | [
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} | false | null | 05aceb36-c585-426e-8211-4abfe1e1be0b | null | Validated | "2023-03-04T12:12:38.374739" | {
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Disc lösen sich nicht auf
Wasche wie immer aber jedesmal mit den Disc löst es sich net auf und hängt am Gummi fest . Bei den Pods nie passiert | {
"text": "\n Disc lösen sich nicht auf\n \n Wasche wie immer aber jedesmal mit den Disc löst es sich net auf und hängt am Gummi fest . Bei den Pods nie passiert"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 05bd28da-8983-48c6-841e-87450c0e2755 | null | Validated | "2023-03-04T12:12:41.839083" | {
"text_length": 206
} |
Umtausch schwer gemacht
Guten Tag, ich finde ihre neue Umtausch Aktion unmöglich ,es wird einem erschwert wo es nur .Jetzt kann auch nur noch 3 Produkte auf ihrer Garantie Anfrage eingeben und dann ist Schluss .Ich habe es immer für meine Gäste gemacht, da viele ja auch keinen PC oder Drucker haben.Im Oktober ist meine letzte Tupperparty.So geht man nicht mit Kunden um. MFG. | {
"text": "\n Umtausch schwer gemacht\n \n Guten Tag, ich finde ihre neue Umtausch Aktion unmöglich ,es wird einem erschwert wo es nur .Jetzt kann auch nur noch 3 Produkte auf ihrer Garantie Anfrage eingeben und dann ist Schluss .Ich habe es immer für meine Gäste gemacht, da viele ja auch keinen PC oder Drucker haben.Im Oktober ist meine letzte Tupperparty.So geht man nicht mit Kunden um. MFG."
} | [
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] | titan230 | Umtausch | argilla | {
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} | false | null | 060a2448-ed96-447f-9b34-ccc5c029688b | null | Validated | "2023-03-04T12:12:38.903451" | {
"text_length": 441
} |
Reklamation da Beschläge von Korpus un Fornt am Geschirrspüler defekt sind
am 03.08.2020 war ein Monteur zur Besichtigung des Spülenschrankkorpus vom Geschirrspüler vor Ort und konnte sich ein gutes Bild von der Situation machen. Wie auch im Vorfeld erwähnt, stellte der Monteur fest, dass kein Wasserschaden vorlag und das der Schrank sowie die Verblendungen über Gewährleistung auszutauschen sind. Er teilte mir mit, dass er dieses an die Zentrale weitergibt. Sehr überraschend sah die Rückmeldung von Küchen-Aktuell anders aus. Komischerweise scheint es sich hier auch nicht um einen Sonderfall zu handeln, denn unsere Nachbarn (Fam. Wendelberger haben einen ähnlichen Mangel vorzuweisen. Dort soll der Mangel von KüchenAktuell Braunschweig behoben werden. KüchenAktuell Hannover scheint hier eine andere Umgangsform mit Ihren Kunden zu pflegen. Ich möchte einmal zusammenfassend die aktuelle Situation schildern: Wir haben im Wert von 20.000€ bei KüchenAktuell zwei Küchen (Mustering und Burger gekauft und die von Ihnen empfohlene Mustering-Küche mit den besseren Beschlägen weist nun einen groben Mangel oben am Korpus und an den Fronten auf. Kauf des Geschirrspülers sowie die Montage ist aus Hause KüchenAktuell erfolgt und es gibt kein Schriftstück und keine Empfehlung, dass der von Ihnen gekaufte und montierte Geschirrspüler nicht im „ECO-Modus“ betrieben werden darf, da der Geschirrspüler nach Beendigung des Spülvorgangs automatisch öffnet. Für uns ist die Situation sehr eindeutig, aber Frau Risch weist den Gewährleistungsanspruch ohne konkrete Begründung zurück und ist telefonisch nicht erreichbar. | {
"text": "\n Reklamation da Beschläge von Korpus un Fornt am Geschirrspüler defekt sind\n \n am 03.08.2020 war ein Monteur zur Besichtigung des Spülenschrankkorpus vom Geschirrspüler vor Ort und konnte sich ein gutes Bild von der Situation machen. Wie auch im Vorfeld erwähnt, stellte der Monteur fest, dass kein Wasserschaden vorlag und das der Schrank sowie die Verblendungen über Gewährleistung auszutauschen sind. Er teilte mir mit, dass er dieses an die Zentrale weitergibt. Sehr überraschend sah die Rückmeldung von Küchen-Aktuell anders aus. Komischerweise scheint es sich hier auch nicht um einen Sonderfall zu handeln, denn unsere Nachbarn (Fam. Wendelberger haben einen ähnlichen Mangel vorzuweisen. Dort soll der Mangel von KüchenAktuell Braunschweig behoben werden. KüchenAktuell Hannover scheint hier eine andere Umgangsform mit Ihren Kunden zu pflegen. Ich möchte einmal zusammenfassend die aktuelle Situation schildern: Wir haben im Wert von 20.000€ bei KüchenAktuell zwei Küchen (Mustering und Burger gekauft und die von Ihnen empfohlene Mustering-Küche mit den besseren Beschlägen weist nun einen groben Mangel oben am Korpus und an den Fronten auf. Kauf des Geschirrspülers sowie die Montage ist aus Hause KüchenAktuell erfolgt und es gibt kein Schriftstück und keine Empfehlung, dass der von Ihnen gekaufte und montierte Geschirrspüler nicht im „ECO-Modus“ betrieben werden darf, da der Geschirrspüler nach Beendigung des Spülvorgangs automatisch öffnet. Für uns ist die Situation sehr eindeutig, aber Frau Risch weist den Gewährleistungsanspruch ohne konkrete Begründung zurück und ist telefonisch nicht erreichbar."
} | [
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} | false | null | 060c24f1-e298-41df-bbf0-36f8fca92119 | null | Validated | "2023-03-04T12:12:39.526124" | {
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} |
Monierung Kaffeekanne
Sehr geehrter Herr ******, sehr geehrte Damen und Herren, seit 3 Wochen läuft unter Vorg.Nr. 02969512 eine Rekla über eine deff. Kaffeekanne. Wir haben mit Frau ****** eigentlich alles vereinbart, nur, es tut sich absolut nichts mehr. Es wird auf keine Mail geantwortet, telefonisch kann man sich stundenlang die Ohren am Hörer plattdrücken, es gibt keinen Kontakt. Unter der telef. Endnummer -251 wurde ich weiterverbunden wieder an die Musik-Hotline. Was ist denn eigentlich für WMF Kundenservice? Wir laufen wochenlang einer Kaffeekanne hinterher der der Griff abgeknickt ist obwohl man an dieser Stelle selbst gar nicht zerstörend eingreifen kann. Wohl Materialfehler. siehe Bild Wir erwarten schon zumindest soviel Respekt vor dem Kunden, dass man Kontakt hält und wenigstens Info bekommt. ****** ****** | {
"text": "\n Monierung Kaffeekanne\n \n Sehr geehrter Herr ******, sehr geehrte Damen und Herren, seit 3 Wochen läuft unter Vorg.Nr. 02969512 eine Rekla über eine deff. Kaffeekanne. Wir haben mit Frau ****** eigentlich alles vereinbart, nur, es tut sich absolut nichts mehr. Es wird auf keine Mail geantwortet, telefonisch kann man sich stundenlang die Ohren am Hörer plattdrücken, es gibt keinen Kontakt. Unter der telef. Endnummer -251 wurde ich weiterverbunden wieder an die Musik-Hotline. Was ist denn eigentlich für WMF Kundenservice? Wir laufen wochenlang einer Kaffeekanne hinterher der der Griff abgeknickt ist obwohl man an dieser Stelle selbst gar nicht zerstörend eingreifen kann. Wohl Materialfehler. siehe Bild Wir erwarten schon zumindest soviel Respekt vor dem Kunden, dass man Kontakt hält und wenigstens Info bekommt. ****** ******"
} | [
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} | false | null | 060fddb2-3fa7-4f70-a8f5-c3b5cdfbaded | null | Discarded | "2023-03-04T12:12:40.084194" | {
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Kissen doppelt geschickt und Rechnung
Ich habe 1 Kissen bestellt, bekam aber 2 Stück.Dann wurde der Betrag abgebucht, ich habe das zurück gezogen und nun haben wir es vor gut 6 Wochen..also die Kissen zurück geschickt. Das Paket kam zurück..noch einmal 10 Euro verlangte der Zusteller. Für die Rücksendung haben wir 17 Euro Postgebühren bezahlt. Jetzt wieder Kontakt mit Klarna..aber das hatten wir alles schon.jetzt pausiert die Rechnung,aber wo sollen wir das Kissen nun hinschicken | {
"text": "\n Kissen doppelt geschickt und Rechnung\n \n Ich habe 1 Kissen bestellt, bekam aber 2 Stück.Dann wurde der Betrag abgebucht, ich habe das zurück gezogen und nun haben wir es vor gut 6 Wochen..also die Kissen zurück geschickt. Das Paket kam zurück..noch einmal 10 Euro verlangte der Zusteller. Für die Rücksendung haben wir 17 Euro Postgebühren bezahlt. Jetzt wieder Kontakt mit Klarna..aber das hatten wir alles schon.jetzt pausiert die Rechnung,aber wo sollen wir das Kissen nun hinschicken"
} | [
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] | titan230 | Rückgabe | argilla | {
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} | false | null | 061f8724-027d-4693-bffe-6da306a1ce21 | null | Validated | "2023-03-04T12:12:41.170710" | {
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unfassbar schlechter Service, Lieferverzögerung (10 Wochen!) Buchhalterische Fehler, unverschämte MA
Ich habe im September Türzargen und Türblätter mit einer angegebenen Lieferzeit von 10 Tagen bestellt. Dieses war grudlegend für meine Kaufentscheidung bei Ihnen, da ich das Material dringend benötigte. Nach Ablauf der Lieferfrist und MEINER Rückfrage bei der Ansprechpartnerin bekam ich am nächsten Tag eine kommentarlose Mail, daß sich die Lieferung um 5 Wochen (! verzögert. Nun - 10 Wochen später habe ich 3 von 4 Türzargen geliefert - die Türblätter sind im Lager verloren gegangen (?! und müssen nun beim Hersteller neu bestellt werden. Lieferung - aber nur wenn ich Glück habe und unter Vorbehalt Anfang Dezember. Jede Nachfrage bei dem völlig inkompetenten Kunden"Service" - für welchen Kundenzufriedenheit ein Fremdwort ist - führt zu keiner Lösung sondern lediglich neuen Unverschämtheiten. Die Buchhaltung hat nun "versehentlich" den Betrag für meine Bestellung auf mein PayPal Konto zurück überwiesen. Daraufhin sieht diese "Firma" sich nicht mehr an die Lieferzeiten gebunden. UNFASSBAR! Für den unwahrscheinlichen Fall, daß ich meine Bestellung irgendwann noch einmal erhalten sollte, war dieses sicherlich die erste und letzte Erfahrung mit diesem deletantischen Laden! | {
"text": "\n unfassbar schlechter Service, Lieferverzögerung (10 Wochen!) Buchhalterische Fehler, unverschämte MA\n \n Ich habe im September Türzargen und Türblätter mit einer angegebenen Lieferzeit von 10 Tagen bestellt. Dieses war grudlegend für meine Kaufentscheidung bei Ihnen, da ich das Material dringend benötigte. Nach Ablauf der Lieferfrist und MEINER Rückfrage bei der Ansprechpartnerin bekam ich am nächsten Tag eine kommentarlose Mail, daß sich die Lieferung um 5 Wochen (! verzögert. Nun - 10 Wochen später habe ich 3 von 4 Türzargen geliefert - die Türblätter sind im Lager verloren gegangen (?! und müssen nun beim Hersteller neu bestellt werden. Lieferung - aber nur wenn ich Glück habe und unter Vorbehalt Anfang Dezember. Jede Nachfrage bei dem völlig inkompetenten Kunden\"Service\" - für welchen Kundenzufriedenheit ein Fremdwort ist - führt zu keiner Lösung sondern lediglich neuen Unverschämtheiten. Die Buchhaltung hat nun \"versehentlich\" den Betrag für meine Bestellung auf mein PayPal Konto zurück überwiesen. Daraufhin sieht diese \"Firma\" sich nicht mehr an die Lieferzeiten gebunden. UNFASSBAR! Für den unwahrscheinlichen Fall, daß ich meine Bestellung irgendwann noch einmal erhalten sollte, war dieses sicherlich die erste und letzte Erfahrung mit diesem deletantischen Laden!"
} | [
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} | false | null | 062e2556-d8b7-4047-a389-4b214027d87a | null | Discarded | "2023-03-04T12:12:37.784650" | {
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Eis- Portionierer!
Guten Tag, sehr geehrte Damen u. Herren! Eigentlich bin ich von ihrer Firma eine andere Qualität gewohnt. Wie kann ihre Firma nur solch einen Schund herstellen und in den Verkauf bringen? Gern hätte ich ihnen ein Foto mitgeschickt - ich bekomme es nicht hin. Mit freundlichen Grüßen ****** ****** Masurenweg 18 30900 Wedemark | {
"text": "\n Eis- Portionierer!\n \n Guten Tag, sehr geehrte Damen u. Herren! Eigentlich bin ich von ihrer Firma eine andere Qualität gewohnt. Wie kann ihre Firma nur solch einen Schund herstellen und in den Verkauf bringen? Gern hätte ich ihnen ein Foto mitgeschickt - ich bekomme es nicht hin. Mit freundlichen Grüßen ****** ****** Masurenweg 18 30900 Wedemark"
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} | false | null | 0637a211-e36e-4e36-8f86-d83ba1e7f0e0 | null | Validated | "2023-03-04T12:12:39.960906" | {
"text_length": 409
} |
Cod3e CyxNjbVSNX vom 06.12.2021
Ich habe am 06.12.2021 eine Mühle reklamiert und dann bekam ich eine Gutschrift und habe dann eine neue Mühle bestellt.Mir wurde der Preis in höhe von 36,00 Euro mitgeteilt,dass war für mich ok und bestellte dann die Mühle.Gestern bekam ich die bestellte Mühle und wollte die Mühle bezahlen,dann die Überraschung die Frau von der Tupperware sagte mir das ich dafür zusätzlich Portokosten in höhe von 6,00 Euro bezahlen soll,dass überraschte mich total,weil es doch eigentlich heißt kostenloser Versand oder?Ich erwarte ihre Antwort. Mit frdl.Gruß ****** ****** | {
"text": "\n Cod3e CyxNjbVSNX vom 06.12.2021\n \n Ich habe am 06.12.2021 eine Mühle reklamiert und dann bekam ich eine Gutschrift und habe dann eine neue Mühle bestellt.Mir wurde der Preis in höhe von 36,00 Euro mitgeteilt,dass war für mich ok und bestellte dann die Mühle.Gestern bekam ich die bestellte Mühle und wollte die Mühle bezahlen,dann die Überraschung die Frau von der Tupperware sagte mir das ich dafür zusätzlich Portokosten in höhe von 6,00 Euro bezahlen soll,dass überraschte mich total,weil es doch eigentlich heißt kostenloser Versand oder?Ich erwarte ihre Antwort. Mit frdl.Gruß ****** ******"
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} | false | null | 06392bef-2a4e-4ccf-a79e-63629d2369ac | null | Validated | "2023-03-04T12:12:38.858272" | {
"text_length": 660
} |
defekte Ware
Es wurden 6 Teile reklamiert. Die Kannendeckel wurde ersetzt. Schaber nicht ,aber ok. Die anderen 4 Teile sind nicht mehr im Programm. Es wurde dafür ein Austauschwert angegeben. Da die beiden Schüsseln nicht nur eingerissen sondern nun auch zerbrochen waren wurden diese vernichtet. Stehen also für die Bestellung nicht mehr zur Verfügung. Es wurde auch nicht gesagt das die zerbrochenen Teile verwahrt werden müssen. Nun soll ich nichts mehr erhalten, nur noch für die beiden Teile die ich zufällig noch habe. Ich bin Rentnerin und jetzt sehr endtäuscht. Gruß Hannelore ****** | {
"text": "\n defekte Ware\n \n Es wurden 6 Teile reklamiert. Die Kannendeckel wurde ersetzt. Schaber nicht ,aber ok. Die anderen 4 Teile sind nicht mehr im Programm. Es wurde dafür ein Austauschwert angegeben. Da die beiden Schüsseln nicht nur eingerissen sondern nun auch zerbrochen waren wurden diese vernichtet. Stehen also für die Bestellung nicht mehr zur Verfügung. Es wurde auch nicht gesagt das die zerbrochenen Teile verwahrt werden müssen. Nun soll ich nichts mehr erhalten, nur noch für die beiden Teile die ich zufällig noch habe. Ich bin Rentnerin und jetzt sehr endtäuscht. Gruß Hannelore ******"
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 0649ab9f-2057-4869-8b50-3a0b0bd126a7 | null | Validated | "2023-03-04T12:12:39.034402" | {
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} |
Weihnachtstischdecke aus der Bestellung v. O2.11.21
Am Sonntag wollte ich dieses Wachstuch auflegen. Beim rausholen aus der Verpackung , merkte ich sofort, dass kein Papier dazwischen lag. Habe vorsichtig ausgepackt, doch die Decke hätte einen Fehler. Sehr Schade siehe Foto. | {
"text": "\n Weihnachtstischdecke aus der Bestellung v. O2.11.21\n \n Am Sonntag wollte ich dieses Wachstuch auflegen. Beim rausholen aus der Verpackung , merkte ich sofort, dass kein Papier dazwischen lag. Habe vorsichtig ausgepackt, doch die Decke hätte einen Fehler. Sehr Schade siehe Foto."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 0651295a-764c-4b55-ae9e-a6811d420ae2 | null | Validated | "2023-03-04T12:12:40.816512" | {
"text_length": 340
} |
ausversehen 4× kopfkissenbezüge und 4× kopfkissenbezüge kühlend Möchte sie zurück schicken
Habe 4× kopfkissenbezüge und 4× kopfkissenbezüge kühlend bestellt, würde sie gerne zurückschicken | {
"text": "\n ausversehen 4× kopfkissenbezüge und 4× kopfkissenbezüge kühlend Möchte sie zurück schicken\n \n Habe 4× kopfkissenbezüge und 4× kopfkissenbezüge kühlend bestellt, würde sie gerne zurückschicken"
} | [
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] | titan230 | Rückgabe | argilla | {
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} | false | null | 066f01db-4b50-45b1-9a40-cc3dedb79c97 | null | Validated | "2023-03-04T12:12:41.186712" | {
"text_length": 253
} |
Beraterin kümmert sich nicht
Sehr geehrte Damen und Herren ich habe vor Monaten nach meiner Tupperparty Sachen reklamiert und der Beraterin auch mit gegeben aber sie kümmert sich leider nicht darum das finde ich eine Frechheit können sie mir weiter helfen | {
"text": "\n Beraterin kümmert sich nicht\n \n Sehr geehrte Damen und Herren ich habe vor Monaten nach meiner Tupperparty Sachen reklamiert und der Beraterin auch mit gegeben aber sie kümmert sich leider nicht darum das finde ich eine Frechheit können sie mir weiter helfen"
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 0671f40e-1bbe-44b3-a5b6-c040c64a50bd | null | Validated | "2023-03-04T12:12:39.181101" | {
"text_length": 319
} |
Reklamation/Umtausch
ich habe bei Ihnen Persil für 100 wäschen im Angebot für 12,99€ gekauft.Das Waschpulver ist verklummt . penny markt nimmt es nicht zurück weil ich kein Bon mehr habe.Ich bin sehr verärgert. | {
"text": "\n Reklamation/Umtausch\n \n ich habe bei Ihnen Persil für 100 wäschen im Angebot für 12,99€ gekauft.Das Waschpulver ist verklummt . penny markt nimmt es nicht zurück weil ich kein Bon mehr habe.Ich bin sehr verärgert."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 0681f12c-3264-467e-afbe-d49b20fce8b9 | null | Validated | "2023-03-04T12:12:41.845219" | {
"text_length": 274
} |
Pods lösen sich nicht auf bleiben auf Kleidung kleben
Pods lösen sich wie oben geschrieben nicht auf egal wie voll die Maschine ist und egal ob ich die pods in die Mitte lege unten rein oder oben drauf es passiert jedesmal das sich die pods nicht auflösen und sie an der Kleidung kleben und sich nicht mehr ablösen. | {
"text": "\n Pods lösen sich nicht auf bleiben auf Kleidung kleben\n \n Pods lösen sich wie oben geschrieben nicht auf egal wie voll die Maschine ist und egal ob ich die pods in die Mitte lege unten rein oder oben drauf es passiert jedesmal das sich die pods nicht auflösen und sie an der Kleidung kleben und sich nicht mehr ablösen."
} | [
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{
"label": "Information",
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{
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{
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{
"label": "Reklamation",
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{
"label": "Abo-Kündigung",
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}
] | titan230 | Reklamation | argilla | {
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} | false | null | 068e7b9c-3d06-484b-99d3-2d5018f19bcf | null | Validated | "2023-03-04T12:12:41.711964" | {
"text_length": 379
} |
Stonierung angeblich nicht möglich!
Es tut mir leid, ich kann ihr Argument, dass das Paket schon versandt wurde nicht glauben, da ich die Stornierung eine Stunde nach der Bestellung und ihrer Bestätigung durch die E-Mail, sofort storniert habe. Den Grund habe ich ihnen schon mitgeteilt, aber auch ohne Grund ist es mein Recht die Bestellung zurückzuschickt. Ihre Reaktion auf meine Stornierung macht mir deutlich, dass ihre Bestellvorgang/Bestellablauf auf ihrer Bestellseite mit Absicht so irreführend aufgebaut ist, dass man zu schnell etwas falsches anklickt oder nicht anklickt. Ich weiß nicht mal was das ist Derila Cooling Cover - x4 - €65,96, das ich angeblich mitbestellt habe. | {
"text": "\n Stonierung angeblich nicht möglich!\n \n Es tut mir leid, ich kann ihr Argument, dass das Paket schon versandt wurde nicht glauben, da ich die Stornierung eine Stunde nach der Bestellung und ihrer Bestätigung durch die E-Mail, sofort storniert habe. Den Grund habe ich ihnen schon mitgeteilt, aber auch ohne Grund ist es mein Recht die Bestellung zurückzuschickt. Ihre Reaktion auf meine Stornierung macht mir deutlich, dass ihre Bestellvorgang/Bestellablauf auf ihrer Bestellseite mit Absicht so irreführend aufgebaut ist, dass man zu schnell etwas falsches anklickt oder nicht anklickt. Ich weiß nicht mal was das ist Derila Cooling Cover - x4 - €65,96, das ich angeblich mitbestellt habe."
} | [
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] | titan230 | Storno | argilla | {
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} | false | null | 069e60ef-07f7-4daa-b6cf-d78a15235455 | null | Validated | "2023-03-04T12:12:41.204456" | {
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Kupplung am Eimer defekt, läßt sich nicht mehr schleudern.
Sehr geehrte Damen und Herren, wir haben innerhalb der letzten 2 Jahre den 4. defekten Vileda Putzeimer. Der letzte Kauf war bei Firma Kaufland in Dossenheim. Wir sind mit der Rechnung , die am 02.06.22 ausgestellt war, zu Kaufland gegangen. Dort wurde uns erklärt, dass Kaufland nur eine Garantie von 3 Wochen gibt. Da der Eimer noch in der Garantiezeit ist, bitten wir um Ihre Stellungnahme, wie Sie uns helfen können. Für Ihre Bemühungen besten Dank im Voraus und freundliche Grüße ****** ****** | {
"text": "\n Kupplung am Eimer defekt, läßt sich nicht mehr schleudern.\n \n Sehr geehrte Damen und Herren, wir haben innerhalb der letzten 2 Jahre den 4. defekten Vileda Putzeimer. Der letzte Kauf war bei Firma Kaufland in Dossenheim. Wir sind mit der Rechnung , die am 02.06.22 ausgestellt war, zu Kaufland gegangen. Dort wurde uns erklärt, dass Kaufland nur eine Garantie von 3 Wochen gibt. Da der Eimer noch in der Garantiezeit ist, bitten wir um Ihre Stellungnahme, wie Sie uns helfen können. Für Ihre Bemühungen besten Dank im Voraus und freundliche Grüße ****** ******"
} | [
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} | false | null | 06a0690a-4b88-42dd-876d-5cc8034ab848 | null | Validated | "2023-03-04T12:12:42.171819" | {
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Freshmatic arbeitet nicht mehr
Hallo. Ich benutz(te 2 Freshmatic Raumduftsysteme. Beide funktionieren nicht mehr! Nach der Neubefüllung mit original Duftkartuschen und mehrfachem Wechsel der Batterien schaffen es beide Geräte nicht mehr die Düse der Kartuschen weit genug nach unten zu drucken, um sie auszulösen! Ich bin echt enttäuscht und verärgert! Bitte rechtfertigen sie sich! Enttäuschter Gruß | {
"text": "\n Freshmatic arbeitet nicht mehr\n \n Hallo. Ich benutz(te 2 Freshmatic Raumduftsysteme. Beide funktionieren nicht mehr! Nach der Neubefüllung mit original Duftkartuschen und mehrfachem Wechsel der Batterien schaffen es beide Geräte nicht mehr die Düse der Kartuschen weit genug nach unten zu drucken, um sie auszulösen! Ich bin echt enttäuscht und verärgert! Bitte rechtfertigen sie sich! Enttäuschter Gruß"
} | [
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} | false | null | 06b2aacd-f9a9-43a9-ab00-80837a80d908 | null | Validated | "2023-03-04T12:12:42.950568" | {
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Keine Antwort bzgl. Rücksendung
Sehr geehrte Damen und Herren, ich habe Ihnen am 6.11.22 eine Email gesendet, dass ich die beiden Derila Pillow zurücksenden möchte, da sie weder meinem Mann noch mir geholfen haben, sondern vermehrte Arthroseschmerzen bereitet haben. Bis heute, 11.11.22 habe ich keine Antwort erhalten. Zwei Bezüge in Originalverpackung gehen ebenfalls zurück. Zwei weitere Bezüge, die wir benutzt haben, werde ich selbstverständlich bezahlen. Ich erwarte umgehend eine Nachricht von Ihnen, wohin die Rücksendung erfolgen soll und in welcher Höhe die Rückserstattung erfolgt. Ich hoffe, dass die verzögerte Antwort keine Absicht ist, damit die Rückgabefrist überzogen wird. In diesem Fall würde ich mich an Paypal, meine Rechtsschutzversicherung und an den Verbraucherschutz wenden. Eine entsprechende Veröffentlichung im Internet erfolgt ebenfalls. Ich freue mich auf Ihre umgehende Antwort. M.B. | {
"text": "\n Keine Antwort bzgl. Rücksendung\n \n Sehr geehrte Damen und Herren, ich habe Ihnen am 6.11.22 eine Email gesendet, dass ich die beiden Derila Pillow zurücksenden möchte, da sie weder meinem Mann noch mir geholfen haben, sondern vermehrte Arthroseschmerzen bereitet haben. Bis heute, 11.11.22 habe ich keine Antwort erhalten. Zwei Bezüge in Originalverpackung gehen ebenfalls zurück. Zwei weitere Bezüge, die wir benutzt haben, werde ich selbstverständlich bezahlen. Ich erwarte umgehend eine Nachricht von Ihnen, wohin die Rücksendung erfolgen soll und in welcher Höhe die Rückserstattung erfolgt. Ich hoffe, dass die verzögerte Antwort keine Absicht ist, damit die Rückgabefrist überzogen wird. In diesem Fall würde ich mich an Paypal, meine Rechtsschutzversicherung und an den Verbraucherschutz wenden. Eine entsprechende Veröffentlichung im Internet erfolgt ebenfalls. Ich freue mich auf Ihre umgehende Antwort. M.B."
} | [
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} | false | null | 06d5df63-c156-426e-867c-b1aec926fffe | null | Discarded | "2023-03-04T12:12:41.455138" | {
"text_length": 985
} |
Wieder nur absolut unnötig!
Was soll daran schon wert sein? Die Discs bringen absolut nichts. Sie kosten mal wieder mehr, als die bekannten Waschmittel, sind für Kinder gefährlich und man fragt sich, was ist der Sinn, als uns mehr Geld aus der Tasche zu ziehen? Abgesehen davon lag das Pad während des ganzen Waschganges, vorne in der Tür, bevor es im Spülgang endlich verschwand.... Zum Glück hatte ich nur eine Testpackung mit drei Pads - mehr kommen mir mit Sicherheit auch nicht ins Haus! | {
"text": "\n Wieder nur absolut unnötig!\n \n Was soll daran schon wert sein? Die Discs bringen absolut nichts. Sie kosten mal wieder mehr, als die bekannten Waschmittel, sind für Kinder gefährlich und man fragt sich, was ist der Sinn, als uns mehr Geld aus der Tasche zu ziehen? Abgesehen davon lag das Pad während des ganzen Waschganges, vorne in der Tür, bevor es im Spülgang endlich verschwand.... Zum Glück hatte ich nur eine Testpackung mit drei Pads - mehr kommen mir mit Sicherheit auch nicht ins Haus!"
} | [
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} | false | null | 06e063f4-150e-4f45-8c04-1a807666515b | null | Validated | "2023-03-04T12:12:41.888494" | {
"text_length": 556
} |
Versprochene Provision wird nicht ausgezahlt
Ich bin selber Enpal Kunde und Enpal wirbt mit einer Provision oder Empfehlungsprämie. Ich habe im letzten Jahr die zweite Anlage empfohlen und bei der ersten war es schon extrem schwierig die Prämie zu bekommen. Jetzt wurde die Prämie von 500€ auf 300€ gesenkt und ich habe mindestens 10x dort angerufen und jedesmal wurde mir gesagt ich hätte alles richtig eingereicht und müsse mich noch ein wenig gedulden. Das ist jetzt wieder 3 Monate her. Ich werde jetzt die Anlagenmiete solange aussetzen bis ich die 300€ auf dem Weg einbehalten habe. | {
"text": "\n Versprochene Provision wird nicht ausgezahlt\n \n Ich bin selber Enpal Kunde und Enpal wirbt mit einer Provision oder Empfehlungsprämie. Ich habe im letzten Jahr die zweite Anlage empfohlen und bei der ersten war es schon extrem schwierig die Prämie zu bekommen. Jetzt wurde die Prämie von 500€ auf 300€ gesenkt und ich habe mindestens 10x dort angerufen und jedesmal wurde mir gesagt ich hätte alles richtig eingereicht und müsse mich noch ein wenig gedulden. Das ist jetzt wieder 3 Monate her. Ich werde jetzt die Anlagenmiete solange aussetzen bis ich die 300€ auf dem Weg einbehalten habe."
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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vileda saugroboter VR 100
habe ihn September 2018 gekauft der Ein und Aus Knopf hat keine Funktion mehr ,trotz voller Akkuladung . | {
"text": "\n vileda saugroboter VR 100\n \n habe ihn September 2018 gekauft der Ein und Aus Knopf hat keine Funktion mehr ,trotz voller Akkuladung ."
} | [
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} | false | null | 06f36909-053d-4026-b2aa-12893381c591 | null | Validated | "2023-03-04T12:12:42.480640" | {
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Vorgangsnummer 1023189 wird nicht bearbeitet
Mitte Juni habe ich einen Panorama Behälter, wo sich der Rand komplett abgelöst hat, reklamiert. Der Status ist seit Wochen "geschlossen". Keine "genehmigt" oder "abgelehnt"-Email erhalten. Der KD weiß auch nicht, was dies bedeutet. 3x wurden vom KD diesbezüglich Emails an den Kundenservice geschrieben, mit der Bitte zur Statusklärung. Ich werde immer nur vertröstet! Ich erhalte keine Informationen und keine Rückantwort. | {
"text": "\n Vorgangsnummer 1023189 wird nicht bearbeitet\n \n Mitte Juni habe ich einen Panorama Behälter, wo sich der Rand komplett abgelöst hat, reklamiert. Der Status ist seit Wochen \"geschlossen\". Keine \"genehmigt\" oder \"abgelehnt\"-Email erhalten. Der KD weiß auch nicht, was dies bedeutet. 3x wurden vom KD diesbezüglich Emails an den Kundenservice geschrieben, mit der Bitte zur Statusklärung. Ich werde immer nur vertröstet! Ich erhalte keine Informationen und keine Rückantwort."
} | [
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} | false | null | 06f3b099-3148-4440-97c2-d5fe63805fff | null | Validated | "2023-03-04T12:12:38.717296" | {
"text_length": 533
} |
Villeroy & Boch Venticello WC-Sitz SlimSeat Line - mangelhafte Qualität
Sehr geehrte Damen und Herren, wir haben unser Bad mit Ihren Artikel ausgestattet, dazu gehört auch das WC inkl. WC-Sitz. Mittlerweile habe ich innerhalb von wenigen Jahren den dritten WC-Sitz, da an der WC-Brille unten vorne sich starke Urinverfärbungen abzeichnen. Beim 1. WC-Sitz ging ich davon aus, dass es daran lag, dass ich mit normalen Badreinigern den WC-Sitz gereinigt habe. Jedoch ab dem 2. WC-Sitz habe ich gemäß der Anleitung das WC sowie den WC-Sitz gereinigt. Dennoch ist diese starke gelbe Verfärbung aufgetreten (Kaufdatum vom 28.02.2020, eingebaut am 04.04.2020. In meinem 2. Bad habe ich ein günstigen WC-Sitz und dieser ist nun mehrere Jahre alt und weist keinerlei Verfärbungen auf. Von einem Villeroy & Boch WC-Sitz in dieser Preiskategorie erwarte ich mindestens gleiche Qualität wie bei anderen gängigen WC-Sitzen. Ich bin von Ihrer Qualität sehr enttäuscht und leider passt auf mein Villeroy & Boch-WC kein anderer WC-Sitz. Ich bitte um eine Reaktion auf diese Qualitätsbeschwerde. Vielen Dank. MfG ****** ****** | {
"text": "\n Villeroy & Boch Venticello WC-Sitz SlimSeat Line - mangelhafte Qualität\n \n Sehr geehrte Damen und Herren, wir haben unser Bad mit Ihren Artikel ausgestattet, dazu gehört auch das WC inkl. WC-Sitz. Mittlerweile habe ich innerhalb von wenigen Jahren den dritten WC-Sitz, da an der WC-Brille unten vorne sich starke Urinverfärbungen abzeichnen. Beim 1. WC-Sitz ging ich davon aus, dass es daran lag, dass ich mit normalen Badreinigern den WC-Sitz gereinigt habe. Jedoch ab dem 2. WC-Sitz habe ich gemäß der Anleitung das WC sowie den WC-Sitz gereinigt. Dennoch ist diese starke gelbe Verfärbung aufgetreten (Kaufdatum vom 28.02.2020, eingebaut am 04.04.2020. In meinem 2. Bad habe ich ein günstigen WC-Sitz und dieser ist nun mehrere Jahre alt und weist keinerlei Verfärbungen auf. Von einem Villeroy & Boch WC-Sitz in dieser Preiskategorie erwarte ich mindestens gleiche Qualität wie bei anderen gängigen WC-Sitzen. Ich bin von Ihrer Qualität sehr enttäuscht und leider passt auf mein Villeroy & Boch-WC kein anderer WC-Sitz. Ich bitte um eine Reaktion auf diese Qualitätsbeschwerde. Vielen Dank. MfG ****** ******"
} | [
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} | false | null | 06f4a313-e340-4a6f-97c5-0ee3cd796f32 | null | Discarded | "2023-03-04T12:12:43.192387" | {
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} |
Peng Schüssel löst sich innen auf . Bei dem Gewürz zwerg ist die Lasche abgerissen.
Ich bin seit mehreren Jahren im Besitz von Tupperware. Immer sehr zufrieden damit. | {
"text": "\n Peng Schüssel löst sich innen auf . Bei dem Gewürz zwerg ist die Lasche abgerissen.\n \n Ich bin seit mehreren Jahren im Besitz von Tupperware. Immer sehr zufrieden damit."
} | [
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} | false | null | 07088e97-3519-4c19-84be-05b7f35f8f2a | null | Validated | "2023-03-04T12:12:38.825521" | {
"text_length": 232
} |
019988GL
Habe mir ein Bilderrahmen und ein Poster bestellt. Poster behalten und Bilderrahmen war nicht schön und wieder zurückgeschickt | {
"text": "\n 019988GL\n \n Habe mir ein Bilderrahmen und ein Poster bestellt. Poster behalten und Bilderrahmen war nicht schön und wieder zurückgeschickt"
} | [
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] | titan230 | Rückgabe | argilla | {
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} | false | null | 0717697e-8133-445e-8a6f-4a9349f80281 | null | Validated | "2023-03-04T12:12:37.959639" | {
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Veränderte Zusammensetzung ?!
Sehr geehrte Damen und Herren, Ich habe eine Frage bzgl des Ariel Actilift und spreche damit vielen Verbrauchern aus der Seele. Als langjährige Kundin habe ich die Waschleistung und Vor allem, den „wie frisch gewaschen“ Geruch sehr geschätzt. Dieser ist überhaupt nicht mehr vorhanden, im Gegenteil die Wäsche muffelt förmlich. Sodass sie sogar des Öfteren 2-3 mal nach gewaschen werden muss. Das ist absolut nicht hinnehmbar ! Ich habe mich nach all den Jahren für ein anderes Waschmittel entscheiden müssen. Nun frage ich mich, warum diese beiden Produkte nicht mehr im Handel zu erwerben sind , sondern nur noch für mehr wie den 3-fachen Satz im Internet ? Dieses ist mir völlig unverständlich… Über eine hilfreiche Antwort würde ich mich freuen, Mit freundlichen Grüßen, ****** ****** | {
"text": "\n Veränderte Zusammensetzung ?!\n \n Sehr geehrte Damen und Herren, Ich habe eine Frage bzgl des Ariel Actilift und spreche damit vielen Verbrauchern aus der Seele. Als langjährige Kundin habe ich die Waschleistung und Vor allem, den „wie frisch gewaschen“ Geruch sehr geschätzt. Dieser ist überhaupt nicht mehr vorhanden, im Gegenteil die Wäsche muffelt förmlich. Sodass sie sogar des Öfteren 2-3 mal nach gewaschen werden muss. Das ist absolut nicht hinnehmbar ! Ich habe mich nach all den Jahren für ein anderes Waschmittel entscheiden müssen. Nun frage ich mich, warum diese beiden Produkte nicht mehr im Handel zu erwerben sind , sondern nur noch für mehr wie den 3-fachen Satz im Internet ? Dieses ist mir völlig unverständlich… Über eine hilfreiche Antwort würde ich mich freuen, Mit freundlichen Grüßen, ****** ******"
} | [
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] | titan230 | Kundenservice | argilla | {
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} | false | null | 07186d52-29f0-44d2-8176-7c3dd655c328 | null | Validated | "2023-03-04T12:12:43.261909" | {
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Defekt
Guten Tag Ich habe mir ein Air Wick Luft erfrischer gekauft. Ich habe es ind den Einsatz reingemacht und nach 2 3 mal stehen ist der sprüh Kopf abgebrochen im Laden war ich schon und sie wollen mir das Geld nicht erstatten. Gibt es bei ihnen eine Möglichkeit zum tauschen? Mit freundlichen Grüßen ****** ****** | {
"text": "\n Defekt\n \n Guten Tag Ich habe mir ein Air Wick Luft erfrischer gekauft. Ich habe es ind den Einsatz reingemacht und nach 2 3 mal stehen ist der sprüh Kopf abgebrochen im Laden war ich schon und sie wollen mir das Geld nicht erstatten. Gibt es bei ihnen eine Möglichkeit zum tauschen? Mit freundlichen Grüßen ****** ******"
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} | false | null | 07734ea6-2da3-423f-aa90-8410eed3b0db | null | Validated | "2023-03-04T12:12:42.942717" | {
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} |
Beschwerde / Einkauf Köln Kalk am 02.05.22
Sehr geehrte Damen und Herren, am Montag den 02.05.22 war ich in der Kodi Filiale in Köln Kalk einkaufen. Ich möchte mich nun über die Filialleiterin Frau Tec beschweren: Ich hatte eine Frage zu dem Preis eines Artikels. Frau Tec hatte mir widerwillig den ausgeschilderten Preis gennant und sich nicht weiter mit meiner Frage auseinander gesetzt. Laut Frau Tec „wäre der Preis ja ausgeschildert“, obwohl dieser Artikel ein anderer war. Ich empfand diese Filialleitung äusserst unfreundlich und nicht hilfsbereit. Ich möchte als Kunde ernst genommen werden und eine anständige nette Antwort erhalten. Die Personen die dieser Arbeit nicht gewachsen sind, sind fehl am Platz. Ich werde diese Art von Verhalt nich hinnehmen. Ich bitte Sie die Beschwerde dem zuständigen Vorgesetzten weiter zu leiten. Vielen Dank im Voraus. Mit freundlichen Grüssen ****** ****** | {
"text": "\n Beschwerde / Einkauf Köln Kalk am 02.05.22\n \n Sehr geehrte Damen und Herren, am Montag den 02.05.22 war ich in der Kodi Filiale in Köln Kalk einkaufen. Ich möchte mich nun über die Filialleiterin Frau Tec beschweren: Ich hatte eine Frage zu dem Preis eines Artikels. Frau Tec hatte mir widerwillig den ausgeschilderten Preis gennant und sich nicht weiter mit meiner Frage auseinander gesetzt. Laut Frau Tec „wäre der Preis ja ausgeschildert“, obwohl dieser Artikel ein anderer war. Ich empfand diese Filialleitung äusserst unfreundlich und nicht hilfsbereit. Ich möchte als Kunde ernst genommen werden und eine anständige nette Antwort erhalten. Die Personen die dieser Arbeit nicht gewachsen sind, sind fehl am Platz. Ich werde diese Art von Verhalt nich hinnehmen. Ich bitte Sie die Beschwerde dem zuständigen Vorgesetzten weiter zu leiten. Vielen Dank im Voraus. Mit freundlichen Grüssen ****** ******"
} | [
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} | false | null | 078a4a48-1816-4c2d-b419-913d37ccb9ad | null | Discarded | "2023-03-04T12:12:40.583554" | {
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Angebot und Lieferung stimmen nicht überein; Preis-Intransparenz, keine Kommunikation darüber
Küchenplaner berechnen immer en bloc, es gibt einen Pauschalpreis für alles zusammen: Möbel, Geräte, Montage, Extrawünsche. Die Angebote umfassen am Ende mehrere Dutzend Seiten in Technik-Detail-Sprech, kaum nachzuvollziehen. Unten der verhandelte Preis, den man dann bezahlen muss. In meinem Fall wurde musste das Angebot mehrfach geändert werden - der Preis blieb aber immer gleich. Als die Küche geliefert wurde, kam mir Einiges spanisch vor und ich habe mir die Mühe gemacht, Stück für Stück mit dem Angebot abzugleichen. Dabei fiel auf: im 1. Angebot waren 5 Oberschränke aufgeführt, im 2. Angebot 4 und tatsächlich geliefert wurden 3. Berechnet und bezahlt wurden natürlich 5! Und das ist nur ein Beispiel, es gab noch mehr Abweichungen. Ich bat um Aufklärung und Transparenz über diese Abweichungen. Meine Beschwerde beim Küchenplaner brauchte viel Zeit zur Bearbeitung und am Ende hieß es nur: leider können wir Transparenz nicht herstellen. Hallo? Und im Übrigen hätten meine Sonderwünsche die ganze Küche teurer gemacht, als ursprünglich berechnet, sie hätten eher noch mehr in Rechnung stellen müssen. Hallo? Ehrlich - mit dieser Preispolitik, dieser Intransparenz und diesem Umgang mit mir als Kundin bin ich null einverstanden! | {
"text": "\n Angebot und Lieferung stimmen nicht überein; Preis-Intransparenz, keine Kommunikation darüber\n \n Küchenplaner berechnen immer en bloc, es gibt einen Pauschalpreis für alles zusammen: Möbel, Geräte, Montage, Extrawünsche. Die Angebote umfassen am Ende mehrere Dutzend Seiten in Technik-Detail-Sprech, kaum nachzuvollziehen. Unten der verhandelte Preis, den man dann bezahlen muss. In meinem Fall wurde musste das Angebot mehrfach geändert werden - der Preis blieb aber immer gleich. Als die Küche geliefert wurde, kam mir Einiges spanisch vor und ich habe mir die Mühe gemacht, Stück für Stück mit dem Angebot abzugleichen. Dabei fiel auf: im 1. Angebot waren 5 Oberschränke aufgeführt, im 2. Angebot 4 und tatsächlich geliefert wurden 3. Berechnet und bezahlt wurden natürlich 5! Und das ist nur ein Beispiel, es gab noch mehr Abweichungen. Ich bat um Aufklärung und Transparenz über diese Abweichungen. Meine Beschwerde beim Küchenplaner brauchte viel Zeit zur Bearbeitung und am Ende hieß es nur: leider können wir Transparenz nicht herstellen. Hallo? Und im Übrigen hätten meine Sonderwünsche die ganze Küche teurer gemacht, als ursprünglich berechnet, sie hätten eher noch mehr in Rechnung stellen müssen. Hallo? Ehrlich - mit dieser Preispolitik, dieser Intransparenz und diesem Umgang mit mir als Kundin bin ich null einverstanden!"
} | [
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] | titan230 | null | null | {
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} | false | null | 078fdd5b-95dd-4ed0-8b63-1b41fd34abfb | null | Discarded | "2023-03-04T12:12:39.459708" | {
"text_length": 1399
} |
Persil Discs lösen sich nicht vollständig auf
Beim waschen mit den Persil Discs kommt es ständig vor, dass sich die Discs nicht komplett auflösen. An vielen Wäschestücken bleibt die Haut der Disc kleben. Ich muss die Wäsche noch ein weiteres mal waschen, was unnötig Zeit und Geld kostet. Bei Ariel Pods habe ich das Problem nicht. Ich bin sehr enttäuscht und werde wohl wieder auf Ariel umsteigen. Die rote Hose hat 89€ gekostet und ist erst ein paar Monate alt. Leider habe ich die Rechnung nicht mehr vorliegen. Ich habe wirklich Bedenken, die restlichen Persil Disks zu verwenden. | {
"text": "\n Persil Discs lösen sich nicht vollständig auf\n \n Beim waschen mit den Persil Discs kommt es ständig vor, dass sich die Discs nicht komplett auflösen. An vielen Wäschestücken bleibt die Haut der Disc kleben. Ich muss die Wäsche noch ein weiteres mal waschen, was unnötig Zeit und Geld kostet. Bei Ariel Pods habe ich das Problem nicht. Ich bin sehr enttäuscht und werde wohl wieder auf Ariel umsteigen. Die rote Hose hat 89€ gekostet und ist erst ein paar Monate alt. Leider habe ich die Rechnung nicht mehr vorliegen. Ich habe wirklich Bedenken, die restlichen Persil Disks zu verwenden."
} | [
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} | false | null | 07b4372a-3cd0-4acc-8b62-88ac0418c83c | null | Validated | "2023-03-04T12:12:42.119193" | {
"text_length": 649
} |
Kratzer und Beulen auf dem Behang
Beim Öffnen der Verpackung Beulen und einen Tiefen Kratzer entdeckt an 2 bis 3 Rollladen Stäben vor dem Öffnen des Kartons waren keine Spuren von Schäden zu entdeckten deswegen gehe ich davon aus das es vom Werk aus beschädigt sein muss auf Grund das der Rollladen noch zusammen gewickelt ist konnte ich nicht sehen ob weitere Stäbe beschädigt sind um nicht auch weitere Schäden zu verursachen würde ich die Rollade im eingewickeltem Zustand lassen und zurück schicken und die Stäbe austauschen lassen oder ggf einen neuen behang. Weiter hin würde ich in Zukunft weitere Produkte bestellen. Mit freundlichen Grüßen ****** ****** | {
"text": "\n Kratzer und Beulen auf dem Behang\n \n Beim Öffnen der Verpackung Beulen und einen Tiefen Kratzer entdeckt an 2 bis 3 Rollladen Stäben vor dem Öffnen des Kartons waren keine Spuren von Schäden zu entdeckten deswegen gehe ich davon aus das es vom Werk aus beschädigt sein muss auf Grund das der Rollladen noch zusammen gewickelt ist konnte ich nicht sehen ob weitere Stäbe beschädigt sind um nicht auch weitere Schäden zu verursachen würde ich die Rollade im eingewickeltem Zustand lassen und zurück schicken und die Stäbe austauschen lassen oder ggf einen neuen behang. Weiter hin würde ich in Zukunft weitere Produkte bestellen. Mit freundlichen Grüßen ****** ******"
} | [
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] | titan230 | Austausch | argilla | {
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} | false | null | 07b6d899-8496-431d-b73f-01dd1c7d62ed | null | Validated | "2023-03-04T12:12:38.121859" | {
"text_length": 729
} |
nicht endende Werbung per Mail
ich möchte nicht zugeballert werden von ihren Werbungen per Mail. Dies habe ich nun 3 x reklamiert, es ist schlimmer als jemals zuvor. Ich verlange, mich nicht weiterhin zu belästigen... | {
"text": "\n nicht endende Werbung per Mail\n \n ich möchte nicht zugeballert werden von ihren Werbungen per Mail. Dies habe ich nun 3 x reklamiert, es ist schlimmer als jemals zuvor. Ich verlange, mich nicht weiterhin zu belästigen..."
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 07c3cf06-e5d8-4b44-8e3f-e22d6bd7cb6e | null | Validated | "2023-03-04T12:12:41.269519" | {
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Guten Tag, ich habe den Vileda Aluminium 100 Wäscheständer ausziehbar, 20 m Trockenleinenlänge,
extradicke Leinen erworben. Trotz sorgsamer Behandlung verbiegen die "Leinen". Zwei Streben sind nun auch bereits am Ansatz gebrochen. Das bin ich von anderen Vileda- Produkten nicht gewohnt. Ich möchte Sie daher bitten, mir einen anderen Wäschständer zu übersenden. Gerne schicke ich Ihnen das defekte Teil zuück. | {
"text": "\n Guten Tag, ich habe den Vileda Aluminium 100 Wäscheständer ausziehbar, 20 m Trockenleinenlänge,\n \n extradicke Leinen erworben. Trotz sorgsamer Behandlung verbiegen die \"Leinen\". Zwei Streben sind nun auch bereits am Ansatz gebrochen. Das bin ich von anderen Vileda- Produkten nicht gewohnt. Ich möchte Sie daher bitten, mir einen anderen Wäschständer zu übersenden. Gerne schicke ich Ihnen das defekte Teil zuück."
} | [
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} | false | null | 07cb1874-14de-48bb-9de7-2540c0b95301 | null | Validated | "2023-03-04T12:12:42.238208" | {
"text_length": 477
} |
Es kommt kein Wasser mehr, LED leuchtet, ständig gereinigt
Der JetClean 3 in 1 habe ich am 06. Nov. 20 gekauft. Bisher hat er gut funktioniert und mir gut geholfen. Nun kommt plötzlich kein Wasser mehr. Ich habe ihn ständig gereinigt, obwohl ich ihn max. alle 2 Wochen nur kurz benutze. Nun habe ich es mir entkalken versucht, bisher ohne Erfolg. Was kann ich noch tun? | {
"text": "\n Es kommt kein Wasser mehr, LED leuchtet, ständig gereinigt\n \n Der JetClean 3 in 1 habe ich am 06. Nov. 20 gekauft. Bisher hat er gut funktioniert und mir gut geholfen. Nun kommt plötzlich kein Wasser mehr. Ich habe ihn ständig gereinigt, obwohl ich ihn max. alle 2 Wochen nur kurz benutze. Nun habe ich es mir entkalken versucht, bisher ohne Erfolg. Was kann ich noch tun?"
} | [
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] | titan230 | Kundenservice | argilla | {
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} | false | null | 07cccd87-afe2-47f8-aff2-65a29cb34b8e | null | Validated | "2023-03-04T12:12:42.419979" | {
"text_length": 433
} |
Mahnung erhalten...aber ich hatte keine Rechnung bzw. Bankdaten zum Überweisen
Ich habe keinen Anhaltspunkt gehabt wohin ich den Betrag überweisen müsste. Es war keine Rechnung dabei und auf dem Lieferschein steht ..... Die Rechnung erhalten Sie mit separater Post oder per E-Mail. Ich habe weder das eine noch das andere erhalten, aber dann gleich eine Mahnung mit 3,50€ Gebühren .Ich sehe das nicht ein und bitte Sie darum, meinen Fall zu überprüfen. Ich bin sehr deprimiert, dass ich eine Mahnung erhalten habe, wo ich immer sofort nach Erhalt der Ware eine Überweisung tätige. Mit freundlichen Grüßen Frau ****** ****** Kd. Nr 40340998 Dessau 06849 .Werner-Seelenbinder-Ring 90 | {
"text": "\n Mahnung erhalten...aber ich hatte keine Rechnung bzw. Bankdaten zum Überweisen\n \n Ich habe keinen Anhaltspunkt gehabt wohin ich den Betrag überweisen müsste. Es war keine Rechnung dabei und auf dem Lieferschein steht ..... Die Rechnung erhalten Sie mit separater Post oder per E-Mail. Ich habe weder das eine noch das andere erhalten, aber dann gleich eine Mahnung mit 3,50€ Gebühren .Ich sehe das nicht ein und bitte Sie darum, meinen Fall zu überprüfen. Ich bin sehr deprimiert, dass ich eine Mahnung erhalten habe, wo ich immer sofort nach Erhalt der Ware eine Überweisung tätige. Mit freundlichen Grüßen Frau ****** ****** Kd. Nr 40340998 Dessau 06849 .Werner-Seelenbinder-Ring 90"
} | [
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}
] | titan230 | Mahnung | argilla | {
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} | false | null | 07dd0c18-70fb-417d-a470-52f707bee0fa | null | Validated | "2023-03-04T12:12:40.802932" | {
"text_length": 746
} |
Raclette Lono unvollständig gekauft
Guten Tag… wir haben uns das Raclette Lono für 8 Personen bei Galeria Karstadt gekauft… jetzt haben wir es eingeweiht und mussten feststellen, dass nur 7 Pfännchen und 7 Spatel in der original verschlossenen Verpackung war. Für ein Raclette mit 8 Personen sollten auch 8 Pfännchen mit Spatel vorhanden sein. Es war sehr ärgerlich, da wir in der Familie 8 Personen waren und mein Mann und ich ein Pfännchen teilen mussten. | {
"text": "\n Raclette Lono unvollständig gekauft\n \n Guten Tag… wir haben uns das Raclette Lono für 8 Personen bei Galeria Karstadt gekauft… jetzt haben wir es eingeweiht und mussten feststellen, dass nur 7 Pfännchen und 7 Spatel in der original verschlossenen Verpackung war. Für ein Raclette mit 8 Personen sollten auch 8 Pfännchen mit Spatel vorhanden sein. Es war sehr ärgerlich, da wir in der Familie 8 Personen waren und mein Mann und ich ein Pfännchen teilen mussten."
} | [
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} | false | null | 07e401c9-e67b-4fe9-b741-b68e5547f0f4 | null | Validated | "2023-03-04T12:12:40.087847" | {
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Fehlende Teile in der Hansgrohe Talis E Einhebel-Waschtischmischer 110 mit Ablaufgarnitur
Wir haben zwei Waschtisch-Armaturen bei Ihnen online gekauft, aber nicht sofort eingebaut. Heute sollte es erst passieren.Das Vertrauen an Vollständigkeit der Bestellung war da, nach der Lieferung nur oberflächlich haben wir die zwei oryginal verpackten Armaturen betrachtet. Erst beim Einbau heute ( 26.02.2021das Fehlen der drei Teilen fielen uns auf. Die eine Armatur war vollständig, die zweite leider nicht. Hier fehlen die 3 Teile ( Abbildung im Anhang. Einbau der zweiten Armatur ist somit nicht möglich. | {
"text": "\n Fehlende Teile in der Hansgrohe Talis E Einhebel-Waschtischmischer 110 mit Ablaufgarnitur\n \n Wir haben zwei Waschtisch-Armaturen bei Ihnen online gekauft, aber nicht sofort eingebaut. Heute sollte es erst passieren.Das Vertrauen an Vollständigkeit der Bestellung war da, nach der Lieferung nur oberflächlich haben wir die zwei oryginal verpackten Armaturen betrachtet. Erst beim Einbau heute ( 26.02.2021das Fehlen der drei Teilen fielen uns auf. Die eine Armatur war vollständig, die zweite leider nicht. Hier fehlen die 3 Teile ( Abbildung im Anhang. Einbau der zweiten Armatur ist somit nicht möglich."
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 07e57581-74c4-44e0-8a55-2469f0167e4f | null | Validated | "2023-03-04T12:12:42.864360" | {
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Power Bars lösen sich nicht auf.
Hallo liebes Henkel Team, ich habe mir eine Packung Color Bars und eine normale(grün power Bars gekauft . Leider bin ich mit den Produkten nicht zufrieden. Bei den Color Bars hatte ich überall auf meiner Wäsche weiße Streifen (auf der Box stand auch für dunkle Wäsche somit musste ich die Wäsche nochmals waschen . Ich dachte naja das kann mal passieren dann hatte ich helle Wäsche nahm dann die grüne Bars und beim öffnen der Maschine lag ein 1/4 bar ganz klebrig in der Waschmaschine. Ich nehme schon jahrelang Persil ob Pullover oder flüssiges Waschmittel und sowas ist mir noch nicht passiert . | {
"text": "\n Power Bars lösen sich nicht auf.\n \n Hallo liebes Henkel Team, ich habe mir eine Packung Color Bars und eine normale(grün power Bars gekauft . Leider bin ich mit den Produkten nicht zufrieden. Bei den Color Bars hatte ich überall auf meiner Wäsche weiße Streifen (auf der Box stand auch für dunkle Wäsche somit musste ich die Wäsche nochmals waschen . Ich dachte naja das kann mal passieren dann hatte ich helle Wäsche nahm dann die grüne Bars und beim öffnen der Maschine lag ein 1/4 bar ganz klebrig in der Waschmaschine. Ich nehme schon jahrelang Persil ob Pullover oder flüssiges Waschmittel und sowas ist mir noch nicht passiert ."
} | [
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} | false | null | 07fa5d3b-6800-4930-9218-596b0171fa0b | null | Validated | "2023-03-04T12:12:41.608266" | {
"text_length": 696
} |
Teigrolle unpraktisch
Die Teigrolle mit Ausstechformen ist kompliziert in der Handhabung. Der Verschluss für die Wassereinfüllung geht sehr schwer ab, als Frau hat man einfach keine Chance es auf zu kriegen. Es bleibt an der Oberfläche alles kleben, das (Plastik-Nudelholz ist einfach zu groß und total unpraktisch. Bin sehr enttäusch darüber und möchte diesen Artikel zurückgeben. | {
"text": "\n Teigrolle unpraktisch\n \n Die Teigrolle mit Ausstechformen ist kompliziert in der Handhabung. Der Verschluss für die Wassereinfüllung geht sehr schwer ab, als Frau hat man einfach keine Chance es auf zu kriegen. Es bleibt an der Oberfläche alles kleben, das (Plastik-Nudelholz ist einfach zu groß und total unpraktisch. Bin sehr enttäusch darüber und möchte diesen Artikel zurückgeben."
} | [
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} | false | null | 07fc3538-f396-4620-a544-ec297fdd530b | null | Validated | "2023-03-04T12:12:39.042750" | {
"text_length": 445
} |
Kaputte Pods
Benutze gerne Ariel Pods....aber schon das 2. Mal 60 er Vorteilspack gekauft und etliche waren kaputt, teilweise halb oder ganz ausgelaufen. Das ist eine Schmiererei..... Werde diese " Vorteilspackungen"wohl nicht mehr kaufen Gruß ****** ****** | {
"text": "\n Kaputte Pods\n \n Benutze gerne Ariel Pods....aber schon das 2. Mal 60 er Vorteilspack gekauft und etliche waren kaputt, teilweise halb oder ganz ausgelaufen. Das ist eine Schmiererei..... Werde diese \" Vorteilspackungen\"wohl nicht mehr kaufen Gruß ****** ******"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 08090ccc-d91f-4c28-98fb-bdbf701ea478 | null | Validated | "2023-03-04T12:12:43.249611" | {
"text_length": 321
} |
ultra kaserolle
habe ein brot in meiner kaserolle gebacken die angeblich bis 250 grad benutzt werden kann, das brot wurde bei 220 grad gebacken und der topf hatte danach kleine blasen geworfen. bin enttäucht von tupper, es wird geworben mit jahrelanger garantie. das teil wurde mir nicht ersetz. alles viel zu teuer, schlechter service. hat mich geärgert | {
"text": "\n ultra kaserolle\n \n habe ein brot in meiner kaserolle gebacken die angeblich bis 250 grad benutzt werden kann, das brot wurde bei 220 grad gebacken und der topf hatte danach kleine blasen geworfen. bin enttäucht von tupper, es wird geworben mit jahrelanger garantie. das teil wurde mir nicht ersetz. alles viel zu teuer, schlechter service. hat mich geärgert"
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 080a03fe-9d55-4afc-b90e-80b8360d4d2d | null | Validated | "2023-03-04T12:12:39.145845" | {
"text_length": 418
} |
keine Reklamation möglich
Seit ein paar Tagen versuche ich die Garantieanfrage abzuschicken - ohne Erfolg. 504 Gateway Time-out. Das ist unzulässig - ich werde die Verbraucherzentrale informieren. | {
"text": "\n keine Reklamation möglich\n \n Seit ein paar Tagen versuche ich die Garantieanfrage abzuschicken - ohne Erfolg. 504 Gateway Time-out. Das ist unzulässig - ich werde die Verbraucherzentrale informieren."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 080cec43-fd8e-494b-8cc2-0cf3655669e6 | null | Validated | "2023-03-04T12:12:38.853485" | {
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Waschbecken geht nicht sauber
Hallo liebes franke Team Vor ca.2 Jahren habe ich euch eine Mail geschrieben mit dem Problem das mein Waschbecken von Anfang an einfach nicht sauber wird...Lösung des Problems Ihrer Seite war:spültaps über Nacht einwirken lassen! Diese habe ich mindestens 10 mal in den letzen 2 Jahren versucht...leider hat es nicht nie geklappt. Ich habe mich irgendwie damit abgefunden...Heute hatte ich Besuch bei mir,sie ist vom Glauben abgefallen das ich mich damit abgefunden habe und hat mich „bedrängt“dies doch umgehend zu reklamieren...Gesagt,Getan... Nun hoffe ich auf eine Lösung ihrer Seite Ps:das ist die MARIS Einbauspüle MRG 611 Lg Familie ****** | {
"text": "\n Waschbecken geht nicht sauber\n \n Hallo liebes franke Team Vor ca.2 Jahren habe ich euch eine Mail geschrieben mit dem Problem das mein Waschbecken von Anfang an einfach nicht sauber wird...Lösung des Problems Ihrer Seite war:spültaps über Nacht einwirken lassen! Diese habe ich mindestens 10 mal in den letzen 2 Jahren versucht...leider hat es nicht nie geklappt. Ich habe mich irgendwie damit abgefunden...Heute hatte ich Besuch bei mir,sie ist vom Glauben abgefallen das ich mich damit abgefunden habe und hat mich „bedrängt“dies doch umgehend zu reklamieren...Gesagt,Getan... Nun hoffe ich auf eine Lösung ihrer Seite Ps:das ist die MARIS Einbauspüle MRG 611 Lg Familie ******"
} | [
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} | false | null | 0811848a-a651-484e-af32-084d91eaec1b | null | Validated | "2023-03-04T12:12:41.597235" | {
"text_length": 741
} |
Defekter Wasserkocher
Hallo, Ich habe vor einiger Zeit einen Wasserkocher bei Kodierung gekauft. Hätte ihn schon lange umgetauscht , aber die Filiale in Haltern ist aufgrund einer herabgestürzten Decke schon seit längerer Zeit geschlossen. Der Wasserkocher hat 10€ gekostet, dafür lohnt es nicht in eine andere Filiale zu fahren. Wie können Sie mir entgegenkommen? Freundliche Grüße ****** ****** | {
"text": "\n Defekter Wasserkocher\n \n Hallo, Ich habe vor einiger Zeit einen Wasserkocher bei Kodierung gekauft. Hätte ihn schon lange umgetauscht , aber die Filiale in Haltern ist aufgrund einer herabgestürzten Decke schon seit längerer Zeit geschlossen. Der Wasserkocher hat 10€ gekostet, dafür lohnt es nicht in eine andere Filiale zu fahren. Wie können Sie mir entgegenkommen? Freundliche Grüße ****** ******"
} | [
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} | false | null | 081d552f-5bf5-4232-b0bc-9a4461d59a2d | null | Validated | "2023-03-04T12:12:40.625021" | {
"text_length": 464
} |
Sämtliche Griffe der Deckel meines Kochtopfsets haben sich einseitig oder komplett gelöst
Ich koche gerne mit meinen Fissler Kochtöpfen, die auch alle noch in Ordnung sind , leider geben die Deckel den Geist auf. Die Griffe an den Deckeln lösen sich, bzw. sind sie bereits abgefallen. | {
"text": "\n Sämtliche Griffe der Deckel meines Kochtopfsets haben sich einseitig oder komplett gelöst\n \n Ich koche gerne mit meinen Fissler Kochtöpfen, die auch alle noch in Ordnung sind , leider geben die Deckel den Geist auf. Die Griffe an den Deckeln lösen sich, bzw. sind sie bereits abgefallen."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 082af02a-55cb-4073-ad27-2f3300905318 | null | Validated | "2023-03-04T12:12:41.008854" | {
"text_length": 348
} |
Pfannenset
Ich habe vor ca.1,5 Jahren ein Pfannenset von WMF gekauft. Nun löst sich nach so kurzer Zeit bei allen beiden Pfannen Material vom Boden. Die Pfannen weiterhin zu benützen wäre wahrscheinlich ziemlich ungesund. Leider hab ich keine Rechnung mehr, aber nichts desto Trotz, die Pfannen sind von WMF...und ich dachte, ich kaufe Qualität...schade MfG ****** ****** MfG ****** ****** | {
"text": "\n Pfannenset\n \n Ich habe vor ca.1,5 Jahren ein Pfannenset von WMF gekauft. Nun löst sich nach so kurzer Zeit bei allen beiden Pfannen Material vom Boden. Die Pfannen weiterhin zu benützen wäre wahrscheinlich ziemlich ungesund. Leider hab ich keine Rechnung mehr, aber nichts desto Trotz, die Pfannen sind von WMF...und ich dachte, ich kaufe Qualität...schade MfG ****** ****** MfG ****** ******"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 0834f7d4-eba0-4a47-a186-bf387bfc0993 | null | Validated | "2023-03-04T12:12:39.886359" | {
"text_length": 453
} |
Vileda Saugroboter
Sehr geehrte Damen und Herren. Am 18.06.2021 haben wir ein Saugroboter im Kaufland erworben. Der ist jetzt leider defekt, lässt sich kurz einschalten und fährt etwas an. Danach schaltet der sich aus. Ich habe das Gerät gereinigt dennoch hat es nicht geholfen. Mit freundlichen Grüßen ****** ****** | {
"text": "\n Vileda Saugroboter\n \n Sehr geehrte Damen und Herren. Am 18.06.2021 haben wir ein Saugroboter im Kaufland erworben. Der ist jetzt leider defekt, lässt sich kurz einschalten und fährt etwas an. Danach schaltet der sich aus. Ich habe das Gerät gereinigt dennoch hat es nicht geholfen. Mit freundlichen Grüßen ****** ******"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 084d9d59-848a-4029-846e-591316859da8 | null | Validated | "2023-03-04T12:12:42.391930" | {
"text_length": 382
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FURCHTBAR Römische Ziffern für Antrag
Eurer kompliziertes Verfahren für Reklamationen oder Ersatz GRAUENHAFT! Bei Euren Anträgen werden RÖMISCHE Ziffern gefordert, die sich nicht durch Buchstaben ersetzen lassen, so ist mir die Eingabe der Nummer röisch1 49 NICHT möglich | {
"text": "\n FURCHTBAR Römische Ziffern für Antrag\n \n Eurer kompliziertes Verfahren für Reklamationen oder Ersatz GRAUENHAFT! Bei Euren Anträgen werden RÖMISCHE Ziffern gefordert, die sich nicht durch Buchstaben ersetzen lassen, so ist mir die Eingabe der Nummer röisch1 49 NICHT möglich"
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 085904de-b55c-41b9-811a-e1bdcc088397 | null | Validated | "2023-03-04T12:12:38.791436" | {
"text_length": 336
} |
miserablen Service
Benötige eine technische Auskunft. Keine Kontaktaufnahme möglich, weder telefonisch, per Mail oder Ebay. Das ist der schlechteste Service aller Zeiten. Da sollte man auf keinen Fall bestellen. | {
"text": "\n miserablen Service\n \n Benötige eine technische Auskunft. Keine Kontaktaufnahme möglich, weder telefonisch, per Mail oder Ebay. Das ist der schlechteste Service aller Zeiten. Da sollte man auf keinen Fall bestellen."
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 08638ba9-0020-4cbf-9531-b622e087b826 | null | Validated | "2023-03-04T12:12:39.808767" | {
"text_length": 275
} |
Unfreundliche Verkäuferin
Wir wollten heute Schneidebrettchen kaufen, haben von eine andere Filiale anrufen lassen ob diese in einer anderen Filiale noch da sind. Sie waren da und haben sie uns in der Filiale an die Kasse zurück legen lassen. Das war kein Problem. Doch als wir darauf hin gewissen das an dem Regal der Preis 1,49 € steht und nicht 1,99 €, rotes Preis 1,99 auf 1,49 € wurde uns Unhöflich gesagt dann können wir den Einkauf liegen lassen. Wir finden das ganz schon traurig wie mit Kunden umgegangen wird die was kaufen möchten und nur auf den Preis aufmerksam machen und freundlich geklärt haben möchten. Kaum Kundschaft und dann wird man auch noch unhöflich behandelt. Dann waren da auch zwei Brettchen die keine Auszeichnung hatten, eventuell mach nach schauen ob man den Preis findet wurde nicht gemacht nein da bekommt man unhöflich gesagt dann lassen sie den Einkauf einfach hier. So ein Personal gehört abgemahnt. | {
"text": "\n Unfreundliche Verkäuferin\n \n Wir wollten heute Schneidebrettchen kaufen, haben von eine andere Filiale anrufen lassen ob diese in einer anderen Filiale noch da sind. Sie waren da und haben sie uns in der Filiale an die Kasse zurück legen lassen. Das war kein Problem. Doch als wir darauf hin gewissen das an dem Regal der Preis 1,49 € steht und nicht 1,99 €, rotes Preis 1,99 auf 1,49 € wurde uns Unhöflich gesagt dann können wir den Einkauf liegen lassen. Wir finden das ganz schon traurig wie mit Kunden umgegangen wird die was kaufen möchten und nur auf den Preis aufmerksam machen und freundlich geklärt haben möchten. Kaum Kundschaft und dann wird man auch noch unhöflich behandelt. Dann waren da auch zwei Brettchen die keine Auszeichnung hatten, eventuell mach nach schauen ob man den Preis findet wurde nicht gemacht nein da bekommt man unhöflich gesagt dann lassen sie den Einkauf einfach hier. So ein Personal gehört abgemahnt."
} | [
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] | titan230 | null | null | {
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} | false | null | 08652d14-7fe2-44d5-b798-82fbf2654d20 | null | Discarded | "2023-03-04T12:12:40.612793" | {
"text_length": 998
} |
Lono Glas-Wasserkocher
Der Lono Glas-Wasserkocher schaltet sich fast unmittelbar nach dem Einschalten wieder aus. Nur das Festhalten des Kippschalters bringt das Wasser zum Kochen. Dies jedoch ist nicht, warum ich diesen Wasserkocher gekauft habe. | {
"text": "\n Lono Glas-Wasserkocher\n \n Der Lono Glas-Wasserkocher schaltet sich fast unmittelbar nach dem Einschalten wieder aus. Nur das Festhalten des Kippschalters bringt das Wasser zum Kochen. Dies jedoch ist nicht, warum ich diesen Wasserkocher gekauft habe."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 0872884e-e139-43c6-9d4c-2a7faa656983 | null | Validated | "2023-03-04T12:12:40.176185" | {
"text_length": 312
} |
Ultra Pro Defekt
Guten Tag, Vor 4 Wochen ist nachdem ich meinen Ultra Pro aus dem Ofen geholt habe ein Teil des Deckels angebrochen- Siege Foto. Nun bricht immer wieder mehr ab und das Plastik landet in unserem Essen. Vor Ort haben wir bei einer Beraterin reklamiert aber der Umtausch wurde nicht akzeptiert. Wir haben nichts absichtlich zerstört oder fallen lassen etc. Wir haben dafür sehr viel Geld (Ultra Pro 3,3 ltr ausgegeben und erwarten einen Umtausch schnellstmöglich. Die Form wird 3-4x/Woche genutzt und wir waren damit bisher immer sehr zufrieden. Bitte um Rückmeldung. ****** ****** | {
"text": "\n Ultra Pro Defekt\n \n Guten Tag, Vor 4 Wochen ist nachdem ich meinen Ultra Pro aus dem Ofen geholt habe ein Teil des Deckels angebrochen- Siege Foto. Nun bricht immer wieder mehr ab und das Plastik landet in unserem Essen. Vor Ort haben wir bei einer Beraterin reklamiert aber der Umtausch wurde nicht akzeptiert. Wir haben nichts absichtlich zerstört oder fallen lassen etc. Wir haben dafür sehr viel Geld (Ultra Pro 3,3 ltr ausgegeben und erwarten einen Umtausch schnellstmöglich. Die Form wird 3-4x/Woche genutzt und wir waren damit bisher immer sehr zufrieden. Bitte um Rückmeldung. ****** ******"
} | [
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] | titan230 | Umtausch | argilla | {
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} | false | null | 089c2485-b9e2-4280-93b6-86e4373557e7 | null | Validated | "2023-03-04T12:12:39.037948" | {
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Lüfter qualmte
Guten Tag ich hatte schon mal geschrieben das ich ein rücksendeschein brauch für mein Gerät der vileda bodenwischer 3 in 1,weil ich wollte ihn den ein tag benutzen und da machte er komische Geräusche und der Lüfter qualmte.aufeinmal ging nichts mehr und die Sicherung ist auch raus gesprungen der hat auch sehr dolle geschmort gerochen und braune Flüssigkeit kam da raus.der ist gerade mal paar monate alt und ich habe ihn jetzt das dritte mal benutzt Immer habe ich wie es dort gestanden hat mich danach gerichtet und auch immer vernünftig sauber gemacht und trocknen lassen ,ich habe ihn immer gepflegt. Aber ich habe darauf noch Garantie und wollte mal fragen was man da jetzt machen kann.wäre schön über eine Nachricht .Ich kann auch nur das Foto schicken weil ixh kann ja nicht im Gerät rein gucken. Mfg ****** | {
"text": "\n Lüfter qualmte\n \n Guten Tag ich hatte schon mal geschrieben das ich ein rücksendeschein brauch für mein Gerät der vileda bodenwischer 3 in 1,weil ich wollte ihn den ein tag benutzen und da machte er komische Geräusche und der Lüfter qualmte.aufeinmal ging nichts mehr und die Sicherung ist auch raus gesprungen der hat auch sehr dolle geschmort gerochen und braune Flüssigkeit kam da raus.der ist gerade mal paar monate alt und ich habe ihn jetzt das dritte mal benutzt Immer habe ich wie es dort gestanden hat mich danach gerichtet und auch immer vernünftig sauber gemacht und trocknen lassen ,ich habe ihn immer gepflegt. Aber ich habe darauf noch Garantie und wollte mal fragen was man da jetzt machen kann.wäre schön über eine Nachricht .Ich kann auch nur das Foto schicken weil ixh kann ja nicht im Gerät rein gucken. Mfg ******"
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} | false | null | 08a1dc02-afbc-4bfe-8d33-a08c32a8e7d2 | null | Discarded | "2023-03-04T12:12:42.229496" | {
"text_length": 898
} |
Seitenbleche rosten
Ich habe 2020 einen tepro Grill Artikel Nr. 3561 die Seitenteile rosten und die Haube, abgeblich aud Ebelstahl, bildet sich Flugrost. Der Grill steht im Trockenen. Bekomme ich die Seitenteile als Ersatzteil, gibt es ezwas gegen Flugrost? | {
"text": "\n Seitenbleche rosten\n \n Ich habe 2020 einen tepro Grill Artikel Nr. 3561 die Seitenteile rosten und die Haube, abgeblich aud Ebelstahl, bildet sich Flugrost. Der Grill steht im Trockenen. Bekomme ich die Seitenteile als Ersatzteil, gibt es ezwas gegen Flugrost?"
} | [
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} | false | null | 08a704cc-a574-42e8-ba0e-aeb3b8a81744 | null | Validated | "2023-03-04T12:12:37.849494" | {
"text_length": 321
} |
Lieferung katastrophal
Ich habe ein halbes Jahr gewartet bis die Küche halbwegs stand. Fehlende Teile, kaputte Teile bei Lieferung Kundenservice geht garnicht musste extra ein Anwalt einschalten und nun ist ein Jahr her und die kaputten Teile wurden immer noch nicht abgeholt ! Man gibt zu viel Geld aus für so eine billig zusammen gepresste Küche,, Einlaufsgutschein sollte ich bekommen 2 mal wurde der mir versprochen als Entschuldigung der kam nach ein Jahr auch nicht an also nie wieder ! Man ist echt enttäuscht | {
"text": "\n Lieferung katastrophal\n \n Ich habe ein halbes Jahr gewartet bis die Küche halbwegs stand. Fehlende Teile, kaputte Teile bei Lieferung Kundenservice geht garnicht musste extra ein Anwalt einschalten und nun ist ein Jahr her und die kaputten Teile wurden immer noch nicht abgeholt ! Man gibt zu viel Geld aus für so eine billig zusammen gepresste Küche,, Einlaufsgutschein sollte ich bekommen 2 mal wurde der mir versprochen als Entschuldigung der kam nach ein Jahr auch nicht an also nie wieder ! Man ist echt enttäuscht"
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 08b145a6-e2f8-4438-92db-9c451024a933 | null | Validated | "2023-03-04T12:12:40.662651" | {
"text_length": 581
} |
Discs lösen sich nicht
Bei nicht überladeter Waschmaschiene lösen sich die Persil Discs nicht auf und hinterlassen Flecken und Gelreste auf der Wäsche musste alles mehrfach waschen | {
"text": "\n Discs lösen sich nicht\n \n Bei nicht überladeter Waschmaschiene lösen sich die Persil Discs nicht auf und hinterlassen Flecken und Gelreste auf der Wäsche musste alles mehrfach waschen"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 09059be5-b658-4239-b6be-a38b1d1ba9f3 | null | Validated | "2023-03-04T12:12:41.749535" | {
"text_length": 244
} |
Absolut unverschämter Service. Man wird belogen und bekommt nur Blödsinn mitgeteilt.
Bestellung von gut 3400€ (Bestellnummer 88354627, nur falls man wieder versucht es als Unfug ab zu stempeln mit Artikeln für 4 Bäder bei Kernsanierung. Reklamation von einem Gebrochenen WC Deckel (Ideal Standard, 80€ nach knapp 1 Jahr. 1: Antwort: können wir nicht annehmen, man darf sich nicht darauf setzen, Hafpflichtschaden -> Letzteres ist schonmal Schwachsinn im Eigenen Haus, da habe ich gar nicht angefragt bei der Versicherung. Rückfrage an den Service wo ich die Info her haben könnte das man sich nicht drauf setzen darf, da das in Datenblatt, Anleitung, Homepage usw. nirgendwo ersichtlich ist. 2: Antwort: Datenblatt von Villeroy & Boch, das auch nicht die benötigten Informationen Zeigt, nur das man nicht darauf stehen soll, was ja eigentlich klar ist…. Habe das dann wiederum nachgefragt. 3: Antwort: Datenblatt von Villeroy & Boch ist für alle Hersteller gültig (WIE BITTE?, Drauf stellen ist das gleiche wie setzten(Seit wann das?, Kulanzanfrage wenn dann an Hersteller, Sie bleiben bei Nein. Absolute Unverschämtheit. Ich überlege noch ob ich weiter dagegen vorgehen soll… Mit "Kundenservice" oder gar Kulanz hat es jedenfalls nicht viel zu tun. | {
"text": "\n Absolut unverschämter Service. Man wird belogen und bekommt nur Blödsinn mitgeteilt.\n \n Bestellung von gut 3400€ (Bestellnummer 88354627, nur falls man wieder versucht es als Unfug ab zu stempeln mit Artikeln für 4 Bäder bei Kernsanierung. Reklamation von einem Gebrochenen WC Deckel (Ideal Standard, 80€ nach knapp 1 Jahr. 1: Antwort: können wir nicht annehmen, man darf sich nicht darauf setzen, Hafpflichtschaden -> Letzteres ist schonmal Schwachsinn im Eigenen Haus, da habe ich gar nicht angefragt bei der Versicherung. Rückfrage an den Service wo ich die Info her haben könnte das man sich nicht drauf setzen darf, da das in Datenblatt, Anleitung, Homepage usw. nirgendwo ersichtlich ist. 2: Antwort: Datenblatt von Villeroy & Boch, das auch nicht die benötigten Informationen Zeigt, nur das man nicht darauf stehen soll, was ja eigentlich klar ist…. Habe das dann wiederum nachgefragt. 3: Antwort: Datenblatt von Villeroy & Boch ist für alle Hersteller gültig (WIE BITTE?, Drauf stellen ist das gleiche wie setzten(Seit wann das?, Kulanzanfrage wenn dann an Hersteller, Sie bleiben bei Nein. Absolute Unverschämtheit. Ich überlege noch ob ich weiter dagegen vorgehen soll… Mit \"Kundenservice\" oder gar Kulanz hat es jedenfalls nicht viel zu tun."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 09189f29-1a79-413f-9d93-ef64bcfdf01d | null | Validated | "2023-03-04T12:12:42.815622" | {
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Vileda Jet Clean: Kommt kein Wasser
Bei meinem etwa 3/4 Jahr alten Jet Clean wird nicht regelmäßig Wasser auf die Walze bzw. den Boden gebracht. Anfangs kommt Wasser, dann immer weniger und nur noch ein bisschen, wenn das Gerät/ der Griff senkrecht steht - dann gar kein Wasser mehr. Was kann ich tun? | {
"text": "\n Vileda Jet Clean: Kommt kein Wasser\n \n Bei meinem etwa 3/4 Jahr alten Jet Clean wird nicht regelmäßig Wasser auf die Walze bzw. den Boden gebracht. Anfangs kommt Wasser, dann immer weniger und nur noch ein bisschen, wenn das Gerät/ der Griff senkrecht steht - dann gar kein Wasser mehr. Was kann ich tun?"
} | [
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} | false | null | 0921ada6-ed31-4a38-a615-084888dce5a1 | null | Validated | "2023-03-04T12:12:42.153200" | {
"text_length": 365
} |
Reklamation die Zweite
Hallo, ich habe eine Thermoskanne Isokanne Campo in weiß. Da löst sich leider die Beschichtung von oben vom Übergang weiß auf Chrom ab. Ich habe die Reklamation mit Bildern bereits schon einmal an sie gesendet aber nichts gehört. Deshalb kommt heute mein zweiter Versuch. Karstadt Flensburg gibt es leider nicht mehr deshalb kann ich die Reklamation nicht dort auslösen. Vielen Dank | {
"text": "\n Reklamation die Zweite\n \n Hallo, ich habe eine Thermoskanne Isokanne Campo in weiß. Da löst sich leider die Beschichtung von oben vom Übergang weiß auf Chrom ab. Ich habe die Reklamation mit Bildern bereits schon einmal an sie gesendet aber nichts gehört. Deshalb kommt heute mein zweiter Versuch. Karstadt Flensburg gibt es leider nicht mehr deshalb kann ich die Reklamation nicht dort auslösen. Vielen Dank"
} | [
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} | false | null | 092a30e3-fe4d-4559-b2fb-f89a0909309d | null | Validated | "2023-03-04T12:12:39.384914" | {
"text_length": 472
} |
Vileda Robot
Guten Tag ich besitze einen Vileda VR101 Robot. Trotz Sensoren ist dieser die Treppe runtergefallen und ist jetzt nicht mehr Nutzungsfähig. | {
"text": "\n Vileda Robot\n \n Guten Tag ich besitze einen Vileda VR101 Robot. Trotz Sensoren ist dieser die Treppe runtergefallen und ist jetzt nicht mehr Nutzungsfähig."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 092d4d0a-e996-4842-9ce6-0f8a547f5596 | null | Validated | "2023-03-04T12:12:42.681461" | {
"text_length": 216
} |
Griff an Gourmet plus Stilpfanne zieht Wasser in Hohlraum
Ich habe mir ein 5er Set Gourmet plus gekauft. Der Griff der Stielpfanne hat einen Hohlraum. Wenn die Stilpfanne in der Spülmaschine ist, wird durch den minimalen Spalt der zusammengequetschten Enden Spülmaschinenwasser durch Kapillarwirkung in den Hohlraum gesaugt. Dieses trübe Wasser ist ja nicht gerade hygienisch und tritt je nachdem wie ich den Griff später bei Gebrauch halte wieder aus. Kann auch am Tisch passieren und in einen Teller tropfen, wenn ich z.B. Sauce in einen Teller gieße. So habe ich die Stilpfanne beim Geschäft wo ich die Teile gekauft habe reklamiert und den Fehler beschrieben. Zurück kam eine Neue, aber mit dem gleichen Fehler. Der Händler meinte dann, dass ich mich direkt mit WMF in Verbindung setzen soll. Das habe ich gemacht und den Fehler erneut beschrieben. Das interessiert bei WMF aber keinen. Ich habe die Stielpfanne auf Vorschlag an WMF geschickt und wiederum eine Neue erhalten. Mit genau dem gleichen Fehler. Nun habe ich die gequetschten Enden mit Sekundenkleber bestrichen, das hält, aber für mich ist das ein Armutszeugnis von WMF. Ich kenne auch Leute die diese Stilpfanne haben und dicht sind, aber bei meinen 3 Modellen ist das definitiv nicht der Fall. | {
"text": "\n Griff an Gourmet plus Stilpfanne zieht Wasser in Hohlraum\n \n Ich habe mir ein 5er Set Gourmet plus gekauft. Der Griff der Stielpfanne hat einen Hohlraum. Wenn die Stilpfanne in der Spülmaschine ist, wird durch den minimalen Spalt der zusammengequetschten Enden Spülmaschinenwasser durch Kapillarwirkung in den Hohlraum gesaugt. Dieses trübe Wasser ist ja nicht gerade hygienisch und tritt je nachdem wie ich den Griff später bei Gebrauch halte wieder aus. Kann auch am Tisch passieren und in einen Teller tropfen, wenn ich z.B. Sauce in einen Teller gieße. So habe ich die Stilpfanne beim Geschäft wo ich die Teile gekauft habe reklamiert und den Fehler beschrieben. Zurück kam eine Neue, aber mit dem gleichen Fehler. Der Händler meinte dann, dass ich mich direkt mit WMF in Verbindung setzen soll. Das habe ich gemacht und den Fehler erneut beschrieben. Das interessiert bei WMF aber keinen. Ich habe die Stielpfanne auf Vorschlag an WMF geschickt und wiederum eine Neue erhalten. Mit genau dem gleichen Fehler. Nun habe ich die gequetschten Enden mit Sekundenkleber bestrichen, das hält, aber für mich ist das ein Armutszeugnis von WMF. Ich kenne auch Leute die diese Stilpfanne haben und dicht sind, aber bei meinen 3 Modellen ist das definitiv nicht der Fall."
} | [
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} | false | null | 09343f83-6a63-47eb-a6a0-f8cca448578d | null | Discarded | "2023-03-04T12:12:40.131176" | {
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Beschädigung am Duschkorb
Der Duschkorb der mir geliefert wurde hat eine Delle an der Kante der Oberseite . Habe Ihn gleich reklamiert aber immer noch keine Rückmeldung bekommen . Ein Foto habe ich dazu geschickt . Ich muß Ihn leider zurück schicken und brauche einen Rückschein . Mit freundlichen Grüßen ****** | {
"text": "\n Beschädigung am Duschkorb\n \n Der Duschkorb der mir geliefert wurde hat eine Delle an der Kante der Oberseite . Habe Ihn gleich reklamiert aber immer noch keine Rückmeldung bekommen . Ein Foto habe ich dazu geschickt . Ich muß Ihn leider zurück schicken und brauche einen Rückschein . Mit freundlichen Grüßen ******"
} | [
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Unfreundliche Kassiererin
Hallo, explizit geht es um die Filiale an der: Planetenfeldstraße 24-30, 44149 Dortmund Die Feiertage sind vorbei und nun kehrt man so langsam zum normalen Alltag zurück. Ich bin mit meiner Familie heute zum Einkaufen gekommen und wollte PVC für meinen Keller kaufen. In der Teppichabteilung war kein Mitarbeiter. Nach ca. 5min warten, bin ich zur Kassiererin und habe sie freundlich gebeten einen Mitarbeiter für die Teppich Abteilung auszurufen. Gesagt getan ich habe dort wieder gewartet. Niemand kam, also bin ich wieder hin und habe eine andere Mitarbeiterin gebeten einen Mitarbeiter auszurufen. Wieder habe ich gewartet. Ich war irgendwann des Wartens leid und habe es aufgegeben. Beim rausgehen an der Kasse habe ich der Kassiererin den Hinweis gegeben, das trotz des langen Wartens kein Mitarbeiter gekommen ist und ich mit meiner Familie es aufgegeben habe. Vielleicht würde ich vergessen oder der Mitarbeiter hat mich verpasst. Meine Intention war einen Hinweis zu geben. Vor anderen Kunden wurde ich von der Kassiererin angebrüllt, dass sie heute nur zu viert im Laden seien und das es eben so sei, das keiner gekommen ist! Es mag sein, dass man mal einen schlechten Tag haben kann, aber das eine Kassiererin einen Kunden vor anderen Kunden und vor allem vor meiner Familie anbrüllt, das geht überhaupt nicht! Ich habe hier sehr gerne eingekauft, weil ich jede Besorgung für eine Renovierung hier erledigt habe. Das werde ich zukünftig nicht mehr tun und werde diese Erfahrung im Elternbeirat meines Kindes ansprechen. Schade das der gute Name Tedox, durch die Unfreundlichkeit einer Mitarbeiterin geschädigt wird. Mit freundlichen Grüßen ein enttäuschter Kunde ****** ****** | {
"text": "\n Unfreundliche Kassiererin\n \n Hallo, explizit geht es um die Filiale an der: Planetenfeldstraße 24-30, 44149 Dortmund Die Feiertage sind vorbei und nun kehrt man so langsam zum normalen Alltag zurück. Ich bin mit meiner Familie heute zum Einkaufen gekommen und wollte PVC für meinen Keller kaufen. In der Teppichabteilung war kein Mitarbeiter. Nach ca. 5min warten, bin ich zur Kassiererin und habe sie freundlich gebeten einen Mitarbeiter für die Teppich Abteilung auszurufen. Gesagt getan ich habe dort wieder gewartet. Niemand kam, also bin ich wieder hin und habe eine andere Mitarbeiterin gebeten einen Mitarbeiter auszurufen. Wieder habe ich gewartet. Ich war irgendwann des Wartens leid und habe es aufgegeben. Beim rausgehen an der Kasse habe ich der Kassiererin den Hinweis gegeben, das trotz des langen Wartens kein Mitarbeiter gekommen ist und ich mit meiner Familie es aufgegeben habe. Vielleicht würde ich vergessen oder der Mitarbeiter hat mich verpasst. Meine Intention war einen Hinweis zu geben. Vor anderen Kunden wurde ich von der Kassiererin angebrüllt, dass sie heute nur zu viert im Laden seien und das es eben so sei, das keiner gekommen ist! Es mag sein, dass man mal einen schlechten Tag haben kann, aber das eine Kassiererin einen Kunden vor anderen Kunden und vor allem vor meiner Familie anbrüllt, das geht überhaupt nicht! Ich habe hier sehr gerne eingekauft, weil ich jede Besorgung für eine Renovierung hier erledigt habe. Das werde ich zukünftig nicht mehr tun und werde diese Erfahrung im Elternbeirat meines Kindes ansprechen. Schade das der gute Name Tedox, durch die Unfreundlichkeit einer Mitarbeiterin geschädigt wird. Mit freundlichen Grüßen ein enttäuschter Kunde ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | 0942f43f-8eac-4bde-bff3-3da6d518d510 | null | Default | "2023-03-04T12:12:41.103748" | {
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2 Beschwerungsschienen zu kurz !
Wir haben 4 Doppelrollo bestellt, dabei haben wir festgestellt das zwei von vier Beschwerungsstangen zu kurz waren . Anbei sende ich ihnen ein Foto zum Beweis und die Rechnung. Gruß ****** | {
"text": "\n 2 Beschwerungsschienen zu kurz !\n \n Wir haben 4 Doppelrollo bestellt, dabei haben wir festgestellt das zwei von vier Beschwerungsstangen zu kurz waren . Anbei sende ich ihnen ein Foto zum Beweis und die Rechnung. Gruß ******"
} | [
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} | false | null | 096c1dec-77ce-4459-b9c9-e3029236bea9 | null | Validated | "2023-03-04T12:12:38.060844" | {
"text_length": 285
} |
unvollständige lieferung
Ich habe 3 Duravit SensoWash Anschluss-Set für Vorwandelemente bestellt. Eine der 3 Bestellungen ist nicht vollständig angekommen, denn es feht ein Y stück, Dichtungen, Scheiben und diese schwarze Spirale. Für offene Fragen bitte ich sie um einen Rückruf unter der Telefonnummer: 0172 8301479 | {
"text": "\n unvollständige lieferung\n \n Ich habe 3 Duravit SensoWash Anschluss-Set für Vorwandelemente bestellt. Eine der 3 Bestellungen ist nicht vollständig angekommen, denn es feht ein Y stück, Dichtungen, Scheiben und diese schwarze Spirale. Für offene Fragen bitte ich sie um einen Rückruf unter der Telefonnummer: 0172 8301479"
} | [
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} | false | null | 0999760e-11a9-4d2f-b191-7871c5c66d09 | null | Validated | "2023-03-04T12:12:38.276434" | {
"text_length": 383
} |
Ariel Pods in der Verpackung aufgelöst
Sehr geehrte Damen und Herren, ich habe Ariel Pods auf Vorrat gekauft und musste leider heute feststellen dass zwei Pakete total ausgelaufen sind und der Rest total verklebt ist. Es sind also ein Komplettes Doppelpack und ein halbes Paket unbrauchbar. Gerne würde ich von Ihnen wissen wie das passieren kann und hoffe auf eine zufriedenstellende Lösung für beide Seiten. Mit freundlichen Grüßen M P. | {
"text": "\n Ariel Pods in der Verpackung aufgelöst\n \n Sehr geehrte Damen und Herren, ich habe Ariel Pods auf Vorrat gekauft und musste leider heute feststellen dass zwei Pakete total ausgelaufen sind und der Rest total verklebt ist. Es sind also ein Komplettes Doppelpack und ein halbes Paket unbrauchbar. Gerne würde ich von Ihnen wissen wie das passieren kann und hoffe auf eine zufriedenstellende Lösung für beide Seiten. Mit freundlichen Grüßen M P."
} | [
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] | titan230 | Kundenservice | argilla | {
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} | false | null | 09a750c8-e44a-48fc-b2d2-421f9c164a39 | null | Validated | "2023-03-04T12:12:43.256954" | {
"text_length": 504
} |
Mitarbeiterin macht mit mir viel discosion
Hallo Ich war heute essener str.41 Gelsenkirchen kodi filiale, ich haber keine Maske und kann ich nicht rein gehen ( dass ist normal, Ich warte vor dem tür wegen eine besel stock kaufen, ich brauche hilfe von arbeiter, kasse arbeiten eine frau und paar kunde beseitigt, 17.45 uhr, Kassr arbeiter frau hat mier gesagt ich habe keine zeit und selbst verschtenlich ich warte, 2 und 3 mal wieder bei mir gesagt keine zeit aber kasse keine Kunden und laut sprechen bei mir, andere arbeiterin diesem zeit komt bei miet und helfen ( eine blondinen mit brille eine nette frau. Endlich mit diese hilfe ich kaufen meine besel stock und laden verlassen. Ich beschwert kasse arbeiterin, andere frau wir eine Angel. Ich warte Nächste besuch eine Kodi laden eine gute laune und freundliche mietarbeiter. Vielen dank für ihre verschdandich. M.f.G. ****** ****** ****** Schürenkamp str.71 45964 Gladbeck | {
"text": "\n Mitarbeiterin macht mit mir viel discosion\n \n Hallo Ich war heute essener str.41 Gelsenkirchen kodi filiale, ich haber keine Maske und kann ich nicht rein gehen ( dass ist normal, Ich warte vor dem tür wegen eine besel stock kaufen, ich brauche hilfe von arbeiter, kasse arbeiten eine frau und paar kunde beseitigt, 17.45 uhr, Kassr arbeiter frau hat mier gesagt ich habe keine zeit und selbst verschtenlich ich warte, 2 und 3 mal wieder bei mir gesagt keine zeit aber kasse keine Kunden und laut sprechen bei mir, andere arbeiterin diesem zeit komt bei miet und helfen ( eine blondinen mit brille eine nette frau. Endlich mit diese hilfe ich kaufen meine besel stock und laden verlassen. Ich beschwert kasse arbeiterin, andere frau wir eine Angel. Ich warte Nächste besuch eine Kodi laden eine gute laune und freundliche mietarbeiter. Vielen dank für ihre verschdandich. M.f.G. ****** ****** ****** Schürenkamp str.71 45964 Gladbeck"
} | [
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} | false | null | 09b4720c-776b-48db-a339-04d7a29565cf | null | Discarded | "2023-03-04T12:12:40.606816" | {
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Rolladen stark beschädigt.
Drei Rolladenkästen haben eine Beule. Rolladen nicht korrekt verklammert , oder brechen aus. Mehrmals per Mail reklamiert. Keine Reaktion. Des weiteren benötige ich eine Rechnung - kommt nichts. Ich möchte darauf hinweisen, dass es kein Transportschaden ist, die Verpackung war einwandfrei. Wir haben beim Mitbewerber ein Ersatzkörper bestellt und selbst alles umgebaut. Ich bin sehr enttäuscht und kann nur von weiteren Bestellungen abraten - ich hab die Nase voll. | {
"text": "\n Rolladen stark beschädigt.\n \n Drei Rolladenkästen haben eine Beule. Rolladen nicht korrekt verklammert , oder brechen aus. Mehrmals per Mail reklamiert. Keine Reaktion. Des weiteren benötige ich eine Rechnung - kommt nichts. Ich möchte darauf hinweisen, dass es kein Transportschaden ist, die Verpackung war einwandfrei. Wir haben beim Mitbewerber ein Ersatzkörper bestellt und selbst alles umgebaut. Ich bin sehr enttäuscht und kann nur von weiteren Bestellungen abraten - ich hab die Nase voll."
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 09b72655-c5a1-404c-b028-50a08c876249 | null | Validated | "2023-03-04T12:12:39.845436" | {
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überwachungskamera Set
Guten tag, ich habe bei Amerzon am 18.5.2020 ein 5mp FHD PoE überwachungskamera Set mit 4 Kameras gekauft.Bei einer Kamera ist der Stecker und die Buchse verschmort diese ist ohne Funktion wo kann ich die kamera hinschicken um Ersatz mit 18 m Kabel zu bekommen ist ja noch Gewährleistung. mfg J,****** | {
"text": "\n überwachungskamera Set\n \n Guten tag, ich habe bei Amerzon am 18.5.2020 ein 5mp FHD PoE überwachungskamera Set mit 4 Kameras gekauft.Bei einer Kamera ist der Stecker und die Buchse verschmort diese ist ohne Funktion wo kann ich die kamera hinschicken um Ersatz mit 18 m Kabel zu bekommen ist ja noch Gewährleistung. mfg J,******"
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} | false | null | 09c88eba-b26e-4855-99b7-2c2f6b706ab1 | null | Validated | "2023-03-04T12:12:37.738053" | {
"text_length": 388
} |
Weise Flocken setzen sich in der Persil Color Gel Flasche ab
In meiner Persil Color Gel Flasche setzen sich weise flocken ab , Auch durch schütel lassen sie sich nicht beseitigen. | {
"text": "\n Weise Flocken setzen sich in der Persil Color Gel Flasche ab\n \n In meiner Persil Color Gel Flasche setzen sich weise flocken ab , Auch durch schütel lassen sie sich nicht beseitigen."
} | [
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} | false | null | 09f282a6-410f-46da-a420-0433204befdf | null | Validated | "2023-03-04T12:12:42.111179" | {
"text_length": 243
} |
Wo ist mein Bestellung geblieben
Am 19.6 wurde Zahlung anerkannt und bis jetzt nichts…. Keine geht ans Telefon, kein Antwort auf die Emails…. Laut rolladenplanet.de Lieferung soll in 5 bis 7 Tage erfolgen… bin schon verzweifelt. | {
"text": "\n Wo ist mein Bestellung geblieben\n \n Am 19.6 wurde Zahlung anerkannt und bis jetzt nichts…. Keine geht ans Telefon, kein Antwort auf die Emails…. Laut rolladenplanet.de Lieferung soll in 5 bis 7 Tage erfolgen… bin schon verzweifelt."
} | [
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] | titan230 | Lieferung | argilla | {
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} | false | null | 0a11ee4d-bfe5-4a4f-99fd-78ce2f611028 | null | Validated | "2023-03-04T12:12:39.796583" | {
"text_length": 292
} |
Deckel defekt
Der Deckel ist nicht mehr funktionsfähig. Das Draht ist abgefallen. | {
"text": "\n Deckel defekt\n \n Der Deckel ist nicht mehr funktionsfähig. Das Draht ist abgefallen."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 0a208b16-002e-47f9-a3d1-f7506ad0ec04 | null | Validated | "2023-03-04T12:12:40.979786" | {
"text_length": 145
} |
Rücksendung
Ich habe, weil ich zu spät eine Bestellbestätigung bekommen habe aus Versehen 2x bestellt. Trotz meiner Info an Huusk habe ich beide Bestellungen erhalten und möchte retournieren. Es reagiert niemand auf meine Nachrichten. | {
"text": "\n Rücksendung\n \n Ich habe, weil ich zu spät eine Bestellbestätigung bekommen habe aus Versehen 2x bestellt. Trotz meiner Info an Huusk habe ich beide Bestellungen erhalten und möchte retournieren. Es reagiert niemand auf meine Nachrichten."
} | [
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] | titan230 | Rückgabe | argilla | {
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} | false | null | 0a3957da-d3f2-4986-807b-348241f02af8 | null | Validated | "2023-03-04T12:12:40.481713" | {
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Keine Bestellung bekommen. Bestelldatum 5.Jänner
Ich heiße ****** ****** Ybbssteinbach 93 3345 Göstling an der Ybbs Österr. Mein Problem ist das ich am 5 Jänner eine Bestellung von mehreren Artikeln aufgegeben habe Gesamtbetrag 123,82 Euro und diese Bestellung ist bis heute nicht bei mir eingetroffen. Meine Bestellung wäre am 4.februar über Klarna zu bezahlen. Entweder ich bekomme meine Bestellung so schnell wie möglich oder sie stornieren meine Bestellung. L.g | {
"text": "\n Keine Bestellung bekommen. Bestelldatum 5.Jänner\n \n Ich heiße ****** ****** Ybbssteinbach 93 3345 Göstling an der Ybbs Österr. Mein Problem ist das ich am 5 Jänner eine Bestellung von mehreren Artikeln aufgegeben habe Gesamtbetrag 123,82 Euro und diese Bestellung ist bis heute nicht bei mir eingetroffen. Meine Bestellung wäre am 4.februar über Klarna zu bezahlen. Entweder ich bekomme meine Bestellung so schnell wie möglich oder sie stornieren meine Bestellung. L.g"
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} | false | null | 0a3b631f-86b4-4b1a-a1f0-bd916632e59d | null | Validated | "2023-03-04T12:12:41.179462" | {
"text_length": 529
} |
Kohleblech durch Hitze verbogen
guten Tag ich habe mir im letztes Jahr einen Kohlegrill Toronto XXl bei Toom gekauft nach 5 x Grillen hat sich das Blech für die Kohle so verbogen (siehe Bild Ist das normal? ansonsten ist der Grill TOP vom Design und Qualität finde zur Zeit die Rechnung nicht ansonsten hätte ich sie beigefügt | {
"text": "\n Kohleblech durch Hitze verbogen\n \n guten Tag ich habe mir im letztes Jahr einen Kohlegrill Toronto XXl bei Toom gekauft nach 5 x Grillen hat sich das Blech für die Kohle so verbogen (siehe Bild Ist das normal? ansonsten ist der Grill TOP vom Design und Qualität finde zur Zeit die Rechnung nicht ansonsten hätte ich sie beigefügt"
} | [
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} | false | null | 0a60f0da-a220-4881-a9ff-4bd375e7abef | null | Validated | "2023-03-04T12:12:37.898426" | {
"text_length": 392
} |
Unschöner Druck der Tapete
Gestern wurde unsere Fototapete tapeziert, wir stellten mit Entsetzen fest, dass auf jeder Bahn Farbstreifen drauf sind und auf der anderen Rolle in der Mitte Farbschlieren zu sehen sind- die andere Rolle wurde bisher zugeschnitten aber nicht tapeziert. Bin über die schlechte Qualität enttäuscht und entsetzt. Zumal die Fototapete - ombre Sunset auch in der bestellten Größe teuer war! Ich bitte um Kontaktaufnahme. Gerne können Bilder des tapezierten Ergebnis geschickt werden ! Freundliche Grüße ****** ****** | {
"text": "\n Unschöner Druck der Tapete\n \n Gestern wurde unsere Fototapete tapeziert, wir stellten mit Entsetzen fest, dass auf jeder Bahn Farbstreifen drauf sind und auf der anderen Rolle in der Mitte Farbschlieren zu sehen sind- die andere Rolle wurde bisher zugeschnitten aber nicht tapeziert. Bin über die schlechte Qualität enttäuscht und entsetzt. Zumal die Fototapete - ombre Sunset auch in der bestellten Größe teuer war! Ich bitte um Kontaktaufnahme. Gerne können Bilder des tapezierten Ergebnis geschickt werden ! Freundliche Grüße ****** ******"
} | [
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Katalog abbestellen Kundennr. 136.557.42
Bitte schicken Sie mir keinen Katalog oder ähnliche Werbung zu. Freundlichen Grüße ****** ****** | {
"text": "\n Katalog abbestellen Kundennr. 136.557.42\n \n Bitte schicken Sie mir keinen Katalog oder ähnliche Werbung zu. Freundlichen Grüße ****** ******"
} | [
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} | false | null | 0a7ae0a9-33a0-4957-bd75-5470b5be3cf6 | null | Validated | "2023-03-04T12:12:40.760765" | {
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} |
Erfolglose Rücksendeversuche von 2 unbrauchbaren Messern seit zwei Monaten
Hallo, aufgrund der hier eingegebenen Beschwerde vor 6 Stunden hat sich Huusk per Standard-Mail gemeldet. Wieder ein link und der Hinweis, das ich die Rücksendekosten tragen soll, für völlig unbrauchbare Messer, die ich unmittelbar nach Zusendung reklamiert habe. Sehe ich absolut nicht ein. Der link lässt sich erwartungsgemäß nicht öffnen, eine Anwort auf support@huusk.com ist nicht möglich. Wie gesagt, Finger weg von dem Unternehmen und nichts kaufen. Sie handeln sich nur Ärger ein. Huusk ist völlig unseriös und betrügt seine Kunden. Gruß ****** | {
"text": "\n Erfolglose Rücksendeversuche von 2 unbrauchbaren Messern seit zwei Monaten\n \n Hallo, aufgrund der hier eingegebenen Beschwerde vor 6 Stunden hat sich Huusk per Standard-Mail gemeldet. Wieder ein link und der Hinweis, das ich die Rücksendekosten tragen soll, für völlig unbrauchbare Messer, die ich unmittelbar nach Zusendung reklamiert habe. Sehe ich absolut nicht ein. Der link lässt sich erwartungsgemäß nicht öffnen, eine Anwort auf support@huusk.com ist nicht möglich. Wie gesagt, Finger weg von dem Unternehmen und nichts kaufen. Sie handeln sich nur Ärger ein. Huusk ist völlig unseriös und betrügt seine Kunden. Gruß ******"
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 0a8da507-a758-4736-b410-9c131634837c | null | Validated | "2023-03-04T12:12:40.399824" | {
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} |
Keramik-Waschtisch war bei Montage defekt und konnte nicht eingebaut werden
Betr. : Belegnummer 2662847 v. 25.01.2019 Keramik-Waschtisch B: 81,5, H:56,5, T: 45c, weiß, Hochglanz Sehr geehrte Damen und Herren, auf die telefonisch Rücksprache mit Ihrem sehr geehrten Herrn Thomas P. nehme ich Bezug. Mit freundlichem Gruß ****** ****** | {
"text": "\n Keramik-Waschtisch war bei Montage defekt und konnte nicht eingebaut werden\n \n Betr. : Belegnummer 2662847 v. 25.01.2019 Keramik-Waschtisch B: 81,5, H:56,5, T: 45c, weiß, Hochglanz Sehr geehrte Damen und Herren, auf die telefonisch Rücksprache mit Ihrem sehr geehrten Herrn Thomas P. nehme ich Bezug. Mit freundlichem Gruß ****** ******"
} | [
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} | false | null | 0a9a221a-ee78-4c19-81aa-a559129d5a56 | null | Validated | "2023-03-04T12:12:38.453131" | {
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} |
Wäscheständer Pegasus 180 Solid Plus
Guten Tag, Wir haben uns vor ca. 4Monaten einen klappbaren Wäscheständer gekauft und jetzt haben wir Rostflecken auf dem Wäscheständer und auf dem Teppich! Ich dachte die "neue Generation" an Wäschetrockner dürfte nicht "rosten"? Wollte ihnen Foto´s mitschicken, aber man kann hier leider keine Anhängen. Bitte um Info und weitere Vorgehensweise. Danke LG ****** ****** | {
"text": "\n Wäscheständer Pegasus 180 Solid Plus\n \n Guten Tag, Wir haben uns vor ca. 4Monaten einen klappbaren Wäscheständer gekauft und jetzt haben wir Rostflecken auf dem Wäscheständer und auf dem Teppich! Ich dachte die \"neue Generation\" an Wäschetrockner dürfte nicht \"rosten\"? Wollte ihnen Foto´s mitschicken, aber man kann hier leider keine Anhängen. Bitte um Info und weitere Vorgehensweise. Danke LG ****** ******"
} | [
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} | false | null | 0a9d0582-8935-4543-86df-558ff769ef70 | null | Validated | "2023-03-04T12:12:42.429221" | {
"text_length": 470
} |
Persil 4 in 1 disc löst sich nicht auf
Ich wasche meine Wäsche mit 40 Grad, Koch- /Buntwäsche Programm. Lege die discs wie beschrieben in die Waschmaschine und bei jeder Wäsche bleiben Rückstände der discs (die Hülle und manchmal sogar noch Waschmittel an der Wäsche. Ich habe eine neue Miele Waschmaschine und die Wäsche ist 2,75 Std. in der Waschmaschine. Die discs halten nicht, was sie versprechen. Sind total schlecht. Ist mir bei anderen Marken noch nie passiert. Muss jede Wäsche nochmal spülen. Dachte mir, ich kaufe Qualität, aber das ist leider nicht so. Es kostet mich Zeit, Nerven und zusätzlich Wasser und Strom. Also auch für die Umwelt schlecht und zu allem Überfluss hab ich eine Doppelpackung gekauft. | {
"text": "\n Persil 4 in 1 disc löst sich nicht auf\n \n Ich wasche meine Wäsche mit 40 Grad, Koch- /Buntwäsche Programm. Lege die discs wie beschrieben in die Waschmaschine und bei jeder Wäsche bleiben Rückstände der discs (die Hülle und manchmal sogar noch Waschmittel an der Wäsche. Ich habe eine neue Miele Waschmaschine und die Wäsche ist 2,75 Std. in der Waschmaschine. Die discs halten nicht, was sie versprechen. Sind total schlecht. Ist mir bei anderen Marken noch nie passiert. Muss jede Wäsche nochmal spülen. Dachte mir, ich kaufe Qualität, aber das ist leider nicht so. Es kostet mich Zeit, Nerven und zusätzlich Wasser und Strom. Also auch für die Umwelt schlecht und zu allem Überfluss hab ich eine Doppelpackung gekauft."
} | [
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}
] | titan230 | null | null | {
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} | false | null | 0aa869df-b84b-4aa9-bd8f-7c0af6ddcb43 | null | Discarded | "2023-03-04T12:12:41.823255" | {
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Mehrpreis für eine Bestellung
Guten Tag, habe heute 2 Derila Kissen bestellt und Sie haben mir zusätzlich 4 Kissenbezüge berechnet und zusätzlich ohne einen Auftrag dafür 65,96€ berechnet. Ich habe diese Bezüge nicht bestellt und möchte diese Bestellung von den Kissenbezügen stornieren und sofort diese Berechnung auf mein Konto zurück haben. Ich bitte um Regelung dieses Problems! | {
"text": "\n Mehrpreis für eine Bestellung\n \n Guten Tag, habe heute 2 Derila Kissen bestellt und Sie haben mir zusätzlich 4 Kissenbezüge berechnet und zusätzlich ohne einen Auftrag dafür 65,96€ berechnet. Ich habe diese Bezüge nicht bestellt und möchte diese Bestellung von den Kissenbezügen stornieren und sofort diese Berechnung auf mein Konto zurück haben. Ich bitte um Regelung dieses Problems!"
} | [
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] | titan230 | Erstattung | argilla | {
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} | false | null | 0aad6d95-48b6-4f3d-bc7e-6094e00831fb | null | Validated | "2023-03-04T12:12:41.200837" | {
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Doppelwandige Espressotassen
Kauf von 4 doppelwandigen Espressotassen in Outlet-Shop in Wertheim Village etwa Oktober 2021. Leider ist nun in zwei Tassen der Zwischenwand Wasser eingetreten. Wie ist das zu erklären? | {
"text": "\n Doppelwandige Espressotassen\n \n Kauf von 4 doppelwandigen Espressotassen in Outlet-Shop in Wertheim Village etwa Oktober 2021. Leider ist nun in zwei Tassen der Zwischenwand Wasser eingetreten. Wie ist das zu erklären?"
} | [
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] | titan230 | Kundenservice | argilla | {
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} | false | null | 0ab3f9dc-1292-49a3-89e6-4a12db0e6551 | null | Validated | "2023-03-04T12:12:40.056153" | {
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Ware bestellt, bezahlt seit 01.08.2022, keine Lieferung
Ware ist seit dem 01.08.2022 bestellt und Bezahlt. Keiner meldet sich weder Telefon noch per mail. was ist hier los? Ich erstatte jetzt Anzeige. Die Seite besteht immer noch . Leute passt auf nichts mehr bestellen | {
"text": "\n Ware bestellt, bezahlt seit 01.08.2022, keine Lieferung\n \n Ware ist seit dem 01.08.2022 bestellt und Bezahlt. Keiner meldet sich weder Telefon noch per mail. was ist hier los? Ich erstatte jetzt Anzeige. Die Seite besteht immer noch . Leute passt auf nichts mehr bestellen"
} | [
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] | titan230 | Kontakt-Unterlassung | argilla | {
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} | false | null | 0ac9a8be-1c41-44f0-b468-af4c3f428d79 | null | Validated | "2023-03-04T12:12:39.689325" | {
"text_length": 335
} |
Beschädigte Ware
Am 23.09.2018 bestellte ich den JAROLIFT Elektrischer Gurtwickler JAROMAT Level AP 15-23/5 bei Jarolift. Am 25.09.2018 wurde dieser geliefert. Nach dem Auspacken der Ware stellte ich fest dass die Abdeckung des Elektrischen Gurtwicklers beschädigt ist. Ich gehe davon aus, dass eine neue Abdeckplatte für den Gurtwickler problemlos gegen die defekte Abdeckplatte ausgetauscht werden kann. | {
"text": "\n Beschädigte Ware\n \n Am 23.09.2018 bestellte ich den JAROLIFT Elektrischer Gurtwickler JAROMAT Level AP 15-23/5 bei Jarolift. Am 25.09.2018 wurde dieser geliefert. Nach dem Auspacken der Ware stellte ich fest dass die Abdeckung des Elektrischen Gurtwicklers beschädigt ist. Ich gehe davon aus, dass eine neue Abdeckplatte für den Gurtwickler problemlos gegen die defekte Abdeckplatte ausgetauscht werden kann."
} | [
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] | titan230 | Austausch | argilla | {
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} | false | null | 0ae074e0-5df8-4ff2-b60e-3f16c11ba0a5 | null | Validated | "2023-03-04T12:12:38.172875" | {
"text_length": 469
} |
Ölflasche
Ich weiss nicht wie ich die Aromaölflasche für den Aromaöldifusser Entpannender Lavendel öffnen kann. | {
"text": "\n Ölflasche\n \n Ich weiss nicht wie ich die Aromaölflasche für den Aromaöldifusser Entpannender Lavendel öffnen kann."
} | [
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] | titan230 | null | null | {
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Beschwerde über Unfreundlichkeit einer Mitarbeiterin in der Filiale Remscheid-Lennep
Sehr geehrte Damen und Herren, am gestrigen Samstag, 14.11.2020, betrat ich um 15.49 Uhr Ihre Filiale in Remscheid-Lennep, Kölner Straße, in der Absicht, ein Bügelbrett zu kaufen. Auf einem Warenwagen entdeckte ich sofort ein Bügelbrett von Leifheit. Ich fragte höflich eine Mitarbeiterin (wie sich später herausstellte Frau *****, wie teuer dieses Bügelbrett sei. Ich wurde von ihr sehr unfreundlich darauf hingewiesen, dass diese Ware erst ab Montag zum Verkauf stehe. Meine Frage, ob es nicht doch schon am heutigen Samstag kurz vor Geschäftsende zu verkaufen sei und wenn ja, wie teuer es sei, wurde recht schnippisch abgelehnt und den Preis erfuhr ich auch erst auf meine wiederholte höfliche Nachfrage. Kurzentschlossen habe ich mich dann für ein Bügelbrett aus dem normalen Sortiment entschieden. Auf dem Weg zur Kasse nahm ich noch 3 Öllichter zu € 0,55/Stück mit. Dieser Preis war auf einem größeren Schild (unterlegt in rot vor dem Warentisch ausgezeichnet. An der Kasse bat ich, das Bügelbrett und die Öllichter getrennt zu bezahlen. Die Öllichter wurden von der Kassiererin zuerst eingetippt und ich sollte einen Betrag von € 2,55 bezahlen. Nach meiner Berechnung gemäß der Preisauszeichnung durfte es jedoch nur ein Betrag in Höhe von € 1,65 sein, was ich Ihrer Kassiererin, Frau ****** (?, auch sagte. Daraufhin schaltete sich Frau ****** sofort - wiederum in sehr schnippischem Ton! - ein, dass dieser Preis auch erst ab Montag gelte. (Auf den Kauf der Öllichter habe ich verzichtet. Hier jedoch war für mich nun endgültig eine Grenze zur Unhöflichkeit seitens Frau ****** überschritten! Ich bat sie um ihren Namen. Den Namen auf ihrem Namensschild hatte ich bis dahin nicht gelesen. Ihre Antwort ....? Nein, meinen Namen gebe ich Ihnen nicht. Selbst auf wiederholtes Fragen gab sie ihren Namen nicht an. Ich konnte schließlich ihren Namen als Frau ******-Filialleitung auf ihrem Namensschild ausmachen. Ich erwarte nicht, dass "der Kunde König" ist! Höflichkeit und kundenorientierte Servicebereitschaft gehört für mich aber zur Selbstverständlichkeit für einen Mitarbeiter in einem Dienstleistungsunternehmen! Zumal die Geschäftszeit samstags bis 16 Uhr geht und der Kassenzettel für das gekaufte Bügelbrett um 15.55 Uhr ausgestellt ist und ich ihrer Mitarbeiterin nichts von ihrer sicherlich gegönnten Freizeit genommen habe, wo sie sich möglicherweise benehmen kann, wie sie möchte. Gerne erwarte ich Ihre zeitnahe Stellungnahme und verbleibe mit freundlichen Grüßen ****** ****** | {
"text": "\n Beschwerde über Unfreundlichkeit einer Mitarbeiterin in der Filiale Remscheid-Lennep\n \n Sehr geehrte Damen und Herren, am gestrigen Samstag, 14.11.2020, betrat ich um 15.49 Uhr Ihre Filiale in Remscheid-Lennep, Kölner Straße, in der Absicht, ein Bügelbrett zu kaufen. Auf einem Warenwagen entdeckte ich sofort ein Bügelbrett von Leifheit. Ich fragte höflich eine Mitarbeiterin (wie sich später herausstellte Frau *****, wie teuer dieses Bügelbrett sei. Ich wurde von ihr sehr unfreundlich darauf hingewiesen, dass diese Ware erst ab Montag zum Verkauf stehe. Meine Frage, ob es nicht doch schon am heutigen Samstag kurz vor Geschäftsende zu verkaufen sei und wenn ja, wie teuer es sei, wurde recht schnippisch abgelehnt und den Preis erfuhr ich auch erst auf meine wiederholte höfliche Nachfrage. Kurzentschlossen habe ich mich dann für ein Bügelbrett aus dem normalen Sortiment entschieden. Auf dem Weg zur Kasse nahm ich noch 3 Öllichter zu € 0,55/Stück mit. Dieser Preis war auf einem größeren Schild (unterlegt in rot vor dem Warentisch ausgezeichnet. An der Kasse bat ich, das Bügelbrett und die Öllichter getrennt zu bezahlen. Die Öllichter wurden von der Kassiererin zuerst eingetippt und ich sollte einen Betrag von € 2,55 bezahlen. Nach meiner Berechnung gemäß der Preisauszeichnung durfte es jedoch nur ein Betrag in Höhe von € 1,65 sein, was ich Ihrer Kassiererin, Frau ****** (?, auch sagte. Daraufhin schaltete sich Frau ****** sofort - wiederum in sehr schnippischem Ton! - ein, dass dieser Preis auch erst ab Montag gelte. (Auf den Kauf der Öllichter habe ich verzichtet. Hier jedoch war für mich nun endgültig eine Grenze zur Unhöflichkeit seitens Frau ****** überschritten! Ich bat sie um ihren Namen. Den Namen auf ihrem Namensschild hatte ich bis dahin nicht gelesen. Ihre Antwort ....? Nein, meinen Namen gebe ich Ihnen nicht. Selbst auf wiederholtes Fragen gab sie ihren Namen nicht an. Ich konnte schließlich ihren Namen als Frau ******-Filialleitung auf ihrem Namensschild ausmachen. Ich erwarte nicht, dass \"der Kunde König\" ist! Höflichkeit und kundenorientierte Servicebereitschaft gehört für mich aber zur Selbstverständlichkeit für einen Mitarbeiter in einem Dienstleistungsunternehmen! Zumal die Geschäftszeit samstags bis 16 Uhr geht und der Kassenzettel für das gekaufte Bügelbrett um 15.55 Uhr ausgestellt ist und ich ihrer Mitarbeiterin nichts von ihrer sicherlich gegönnten Freizeit genommen habe, wo sie sich möglicherweise benehmen kann, wie sie möchte. Gerne erwarte ich Ihre zeitnahe Stellungnahme und verbleibe mit freundlichen Grüßen ****** ******"
} | [
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} | false | null | 0b02e1c3-e627-4a88-bc08-dee711ace415 | null | Discarded | "2023-03-04T12:12:40.628643" | {
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Persil Discs
Sehr geehrte Damen und Herren, Vor einigen Wochen habe ich zum ersten Mal Persil Discs gekauft. Bisher verwendete ich Ariel Pods und war immer sehr zufrieden. Leider muss ich bei den Persil Discs feststellen, dass sie sich fast nie vollständig auflösen! Immer wieder kleben Reste der Hülle an der Wäsche. Ein zusätzlicher Spülvorgang ist dadurch nötig… das ist bei einem 4 Personen Haushalt und dem hohen Wäscheaufkommen sehr ärgerlich! Ich bin begeistert vom Persil Vollwaschmittel Pulver, es gehört zu meinem „Standard“. Die Discs werde ich aber definitiv nicht mehr kaufen bzw. erst wieder, wenn Sie dieses Problem gelöst haben. Mit freundlichen Grüßen aus Rottweil, ****** ****** | {
"text": "\n Persil Discs\n \n Sehr geehrte Damen und Herren, Vor einigen Wochen habe ich zum ersten Mal Persil Discs gekauft. Bisher verwendete ich Ariel Pods und war immer sehr zufrieden. Leider muss ich bei den Persil Discs feststellen, dass sie sich fast nie vollständig auflösen! Immer wieder kleben Reste der Hülle an der Wäsche. Ein zusätzlicher Spülvorgang ist dadurch nötig… das ist bei einem 4 Personen Haushalt und dem hohen Wäscheaufkommen sehr ärgerlich! Ich bin begeistert vom Persil Vollwaschmittel Pulver, es gehört zu meinem „Standard“. Die Discs werde ich aber definitiv nicht mehr kaufen bzw. erst wieder, wenn Sie dieses Problem gelöst haben. Mit freundlichen Grüßen aus Rottweil, ****** ******"
} | [
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} | false | null | 0b144304-abee-4f54-b4e3-dad742da7d7a | null | Validated | "2023-03-04T12:12:41.852468" | {
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Verschluss vom Thermobecher kaputt
Hallo, Ich habe mir vor ca. einem Jahr einen Thermobecher von euch gekauft. Nach ca. einem halben Jahr schnappte der Verschluß nicht mehr zu wenn ich darauf drückte. Ich kaufte mir einen neuen Becher und nun habe ich das gleiche Problem. Finde es sehr ärgerlich das bei einem Markenprodukt nach einem halben Jahr sowas passiert. Nun habe ich 2 Thermobecher ohne Deckel... | {
"text": "\n Verschluss vom Thermobecher kaputt\n \n Hallo, Ich habe mir vor ca. einem Jahr einen Thermobecher von euch gekauft. Nach ca. einem halben Jahr schnappte der Verschluß nicht mehr zu wenn ich darauf drückte. Ich kaufte mir einen neuen Becher und nun habe ich das gleiche Problem. Finde es sehr ärgerlich das bei einem Markenprodukt nach einem halben Jahr sowas passiert. Nun habe ich 2 Thermobecher ohne Deckel..."
} | [
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} | false | null | 0b244326-4430-41a7-bec3-30302cb64d6b | null | Validated | "2023-03-04T12:12:39.276593" | {
"text_length": 470
} |
Persil Discs lösen sich nicht vollständig auf
Hallo Kundenservice, Ich habe das Problem das sich die Persil Discs nicht vollständig auflösen. Egal bei welcher Temparatur oder Waschprogramm ich wasche, habe ich oft Rückstände an der Kleidung oder die Überreste kleben am Gummiring in der Waschmaschine. Woran liegt das? Liebe Grüße ****** R. | {
"text": "\n Persil Discs lösen sich nicht vollständig auf\n \n Hallo Kundenservice, Ich habe das Problem das sich die Persil Discs nicht vollständig auflösen. Egal bei welcher Temparatur oder Waschprogramm ich wasche, habe ich oft Rückstände an der Kleidung oder die Überreste kleben am Gummiring in der Waschmaschine. Woran liegt das? Liebe Grüße ****** R."
} | [
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} | false | null | 0b6678bc-0cea-4c24-9a63-e46963d1fbcd | null | Validated | "2023-03-04T12:12:41.995660" | {
"text_length": 406
} |
Persil 4-in-1 Discs Universal
Leider habe ich auch die unschöne Erfahrung gemacht, dass sich die 4-in1 Discs nicht komplett auflösen! Blaue, schleimige Rückstände haben ich auf einem meiner weißen T-Shirts im Nachgang entdecken müssen! Ich habe das entsprechende Kleidungsstück per Foto festgehalten (Siehe Anhang Scheinbar gibt es dieses Problem öfters?! | {
"text": "\n Persil 4-in-1 Discs Universal\n \n Leider habe ich auch die unschöne Erfahrung gemacht, dass sich die 4-in1 Discs nicht komplett auflösen! Blaue, schleimige Rückstände haben ich auf einem meiner weißen T-Shirts im Nachgang entdecken müssen! Ich habe das entsprechende Kleidungsstück per Foto festgehalten (Siehe Anhang Scheinbar gibt es dieses Problem öfters?!"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 0b6a1395-a540-46cb-9b00-82294da6628a | null | Validated | "2023-03-04T12:12:42.095953" | {
"text_length": 420
} |
Qualitätsmangel - Dining/zeitloses Geschirr
Der Werbeslogan - zeitloses Geschirr - ist bei meinem Kauf leider nicht zu bestätigen. Nach nur einer kurzen Nutzungsdauer sind bereits auf allen Tellern dunkle Kratzer zu verzeichnen, die nach einer normalen Nutzung mit hochwertigem Besteck nicht passieren dürfen. Daher fordere ich die Prüfung dieser Reklamation sowie einen Austausch dieser Mangelware. Danke für Ihre Rückmeldung vorab Mit freundlichen Grüßen ****** | {
"text": "\n Qualitätsmangel - Dining/zeitloses Geschirr\n \n Der Werbeslogan - zeitloses Geschirr - ist bei meinem Kauf leider nicht zu bestätigen. Nach nur einer kurzen Nutzungsdauer sind bereits auf allen Tellern dunkle Kratzer zu verzeichnen, die nach einer normalen Nutzung mit hochwertigem Besteck nicht passieren dürfen. Daher fordere ich die Prüfung dieser Reklamation sowie einen Austausch dieser Mangelware. Danke für Ihre Rückmeldung vorab Mit freundlichen Grüßen ******"
} | [
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{
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}
] | titan230 | Reklamation | argilla | {
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} | false | null | 0b7d9b53-72dc-4744-a347-2aa132f03f28 | null | Validated | "2023-03-04T12:12:43.193597" | {
"text_length": 530
} |
Nachfrage zu Austausch Lieferung oa0o5l
Hallo, Leider kam das Messer bisher nicht an. Wann kann ich mit der Lieferung rechnen? Unter Tracking-Nr finde ich nur den ersren Liefertermin, aber nicht den Termin der Ersatzlieferung.. Beste Grüße ****** ****** | {
"text": "\n Nachfrage zu Austausch Lieferung oa0o5l\n \n Hallo, Leider kam das Messer bisher nicht an. Wann kann ich mit der Lieferung rechnen? Unter Tracking-Nr finde ich nur den ersren Liefertermin, aber nicht den Termin der Ersatzlieferung.. Beste Grüße ****** ******"
} | [
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] | titan230 | Kundenservice | argilla | {
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} | false | null | 0ba46881-c612-4ab1-b910-a4ef041e144e | null | Validated | "2023-03-04T12:12:40.412007" | {
"text_length": 317
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Persil disc's schlecht
Hallo Die persil disc's lösen sich beim waschen nicht richtig auf. Hab auf sämtlicher Kleidung. Schlieren drauf. Habe davor mit aril cabs gewaschen ohne jegliche Probleme. Mache ich was falsch? MFG ****** ****** | {
"text": "\n Persil disc's schlecht\n \n Hallo Die persil disc's lösen sich beim waschen nicht richtig auf. Hab auf sämtlicher Kleidung. Schlieren drauf. Habe davor mit aril cabs gewaschen ohne jegliche Probleme. Mache ich was falsch? MFG ****** ******"
} | [
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} | false | null | 0bb5bcff-b575-43a7-a8c7-1d5ee8bf54a0 | null | Validated | "2023-03-04T12:12:42.097177" | {
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} |
Gutschreibung meines gerätes
Ich habe sie schon angeschrieben jedoch keine Reaktion von ihrer Seite aus am 14.3.2022 habe ich das Gerät zurückgemeldet und am 17.3.2022 haben sie es erhalten das war vor 4 Wochen das ist eine masslose Frechheit das ich mein Geld nicht zurück bekomme werde mich an Amazon wenden und über sie eine Beschwerde einreichen Mit freundlichen Gruß ****** | {
"text": "\n Gutschreibung meines gerätes\n \n Ich habe sie schon angeschrieben jedoch keine Reaktion von ihrer Seite aus am 14.3.2022 habe ich das Gerät zurückgemeldet und am 17.3.2022 haben sie es erhalten das war vor 4 Wochen das ist eine masslose Frechheit das ich mein Geld nicht zurück bekomme werde mich an Amazon wenden und über sie eine Beschwerde einreichen Mit freundlichen Gruß ******"
} | [
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} | false | null | 0bc612e7-a3af-4030-856f-7157f65af753 | null | Validated | "2023-03-04T12:12:42.300705" | {
"text_length": 443
} |
Umtausch ein Unding
Ich habe schon viele Jahre Geschirr von Tupperware die eigentlich mit lebenslanger Garantie beworben wurde und das unter anderem auch der Grund war sehr viel Geld dafür zu investieren. Inzwischen leiden einige Teile unter Materialermüdung. Bis vor einiger Zeit konnte man bei der Beraterin die Ware umtauschen und jetzt ist das nur noch online mit Foto und eidesstattlicher Versicherung möglich. Habe da inzwischen sehr viel Zeit verwendet, mit dem Ergebnis dass es die Teile wohl nicht mehr gibt. Leider ist es genau das Geschirr das man am liebsten nutzt. Sehr schade, ich werde mir keine Tupperware mehr kaufen. | {
"text": "\n Umtausch ein Unding\n \n Ich habe schon viele Jahre Geschirr von Tupperware die eigentlich mit lebenslanger Garantie beworben wurde und das unter anderem auch der Grund war sehr viel Geld dafür zu investieren. Inzwischen leiden einige Teile unter Materialermüdung. Bis vor einiger Zeit konnte man bei der Beraterin die Ware umtauschen und jetzt ist das nur noch online mit Foto und eidesstattlicher Versicherung möglich. Habe da inzwischen sehr viel Zeit verwendet, mit dem Ergebnis dass es die Teile wohl nicht mehr gibt. Leider ist es genau das Geschirr das man am liebsten nutzt. Sehr schade, ich werde mir keine Tupperware mehr kaufen."
} | [
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] | titan230 | Umtausch | argilla | {
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} | false | null | 0bd01cd7-3edb-4322-8adc-b26d2a9c06a9 | null | Validated | "2023-03-04T12:12:38.577843" | {
"text_length": 698
} |
Persil Discs
Leider mußte ich zum wiederholten Mal feststellen, das sich diese Persil Discs 4 in 1 beim Waschen nicht vollständig auflösen, Die Wäsche verklebt mit dem Glibberzeug und man darf dann einen Teil der Wäsche nochmals waschen. Danke dafür! Hab ich jetzt definitiv zum letzten Mal gekauft und werde wieder auf Ariel All in 1 Pods umsteigen. Ihr Produkt ist einfach nur unzuverlässig. | {
"text": "\n Persil Discs\n \n Leider mußte ich zum wiederholten Mal feststellen, das sich diese Persil Discs 4 in 1 beim Waschen nicht vollständig auflösen, Die Wäsche verklebt mit dem Glibberzeug und man darf dann einen Teil der Wäsche nochmals waschen. Danke dafür! Hab ich jetzt definitiv zum letzten Mal gekauft und werde wieder auf Ariel All in 1 Pods umsteigen. Ihr Produkt ist einfach nur unzuverlässig."
} | [
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Nach 16 Wochen immer noch kein Lieferdatum für eine Duschwanne
Wir haben im Dezember 2020 mehrere Artikel bestellt, nach mehrfacher Nachfrage wurde dann der größte Teil kostenfrei geliefert. Am 31.12.2020 war der Zahlungseingang für die gesamte Bestellung und nun nach mehr als 16 Wochen kann mir immer noch kein Lieferdatum für eine Laufen Pro Duschwanne 200 x 100 cm in weiß genannt werden obwohl auf der Emero Homepage eine Lieferzeit von 1-2 Wochen steht. Nach Rücksprache mit der Firma Laufen Deutschland sind 6 Duschwannen dieses Typs schon seit längerem auf Lager! Bei Emero wird weder auf E-Mails noch auf Telefonate reagiert, Rückrufbitten werden ignoriert, niemand kann mir einen Liefertermin nennen. Mehrkosten für weitere Anfahrten von Fliesenleger und Trockenbauer dazu bieten sie mir 50€ Entschädigung, an dafür das ich dadurch länger Miete zahlen muss ist das ziemlich Lächerlich. | {
"text": "\n Nach 16 Wochen immer noch kein Lieferdatum für eine Duschwanne\n \n Wir haben im Dezember 2020 mehrere Artikel bestellt, nach mehrfacher Nachfrage wurde dann der größte Teil kostenfrei geliefert. Am 31.12.2020 war der Zahlungseingang für die gesamte Bestellung und nun nach mehr als 16 Wochen kann mir immer noch kein Lieferdatum für eine Laufen Pro Duschwanne 200 x 100 cm in weiß genannt werden obwohl auf der Emero Homepage eine Lieferzeit von 1-2 Wochen steht. Nach Rücksprache mit der Firma Laufen Deutschland sind 6 Duschwannen dieses Typs schon seit längerem auf Lager! Bei Emero wird weder auf E-Mails noch auf Telefonate reagiert, Rückrufbitten werden ignoriert, niemand kann mir einen Liefertermin nennen. Mehrkosten für weitere Anfahrten von Fliesenleger und Trockenbauer dazu bieten sie mir 50€ Entschädigung, an dafür das ich dadurch länger Miete zahlen muss ist das ziemlich Lächerlich."
} | [
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Beschichtung der Bratpfanne defekt
Beim ersten benutzen der Bratpfanne klebten die Lebensmittel auf der Oberfläche. Nach weiteren benutzen wurde es immer schlimmer, dass wir gezwungen waren die Bratpfanne nicht zu nutzen. | {
"text": "\n Beschichtung der Bratpfanne defekt\n \n Beim ersten benutzen der Bratpfanne klebten die Lebensmittel auf der Oberfläche. Nach weiteren benutzen wurde es immer schlimmer, dass wir gezwungen waren die Bratpfanne nicht zu nutzen."
} | [
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} | false | null | 0beec75e-5076-4a92-8acb-d37406dfbe5a | null | Validated | "2023-03-04T12:12:40.262583" | {
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