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Toilette
Hallo Ich habe mir vor knapp 2 Jahren eine Subway Toilettenschüssel mit CeramiPlus gekauft. Wegen gesundheitlichen Einschränkungen kam ich erst vor kurzen dazu, sie einzubauen. Ich habe noch zwei Toiletten im Haus mit NoNameschüsseln, die aber richtig pflegeleicht sind, also kaum Bürste. Anders bei der Subway - hier bleibt alles hängen. Ohne Bürste geht hier überhaupt nix. MfG | {
"text": "\n Toilette\n \n Hallo Ich habe mir vor knapp 2 Jahren eine Subway Toilettenschüssel mit CeramiPlus gekauft. Wegen gesundheitlichen Einschränkungen kam ich erst vor kurzen dazu, sie einzubauen. Ich habe noch zwei Toiletten im Haus mit NoNameschüsseln, die aber richtig pflegeleicht sind, also kaum Bürste. Anders bei der Subway - hier bleibt alles hängen. Ohne Bürste geht hier überhaupt nix. MfG"
} | [
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} | false | null | 00240348-38b7-4cb5-bce0-c15679207628 | null | Validated | "2023-03-04T12:12:43.178998" | {
"text_length": 453
} |
Kundenservice Unwillig !
Kundenservice leider unwillig Ersatzteil zu besorgen obwohl Produkt angeboten wird. Also gibt es noch den Zulieferer ! | {
"text": "\n Kundenservice Unwillig !\n \n Kundenservice leider unwillig Ersatzteil zu besorgen obwohl Produkt angeboten wird. Also gibt es noch den Zulieferer !"
} | [
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} | false | null | 002b1687-41b7-49e8-a5f9-4131ccd5766f | null | Discarded | "2023-03-04T12:12:38.194399" | {
"text_length": 207
} |
Reklamation von WMF Bratpfannen Set 28 und 24 !
ich habe die Pfannen im WMF Shop in Soltau gekauft. Es war von Anfang an ,nicht möglich z.B. Bratkartoffeln zu braten. Trotz verschiedener Fette (Butterschmalz, gute Öle alles backt an, oder brennt an. Kassenzettel ist beigefügt, mir wurde im Shop gesagt, das es innerhalb 2 Jahre erlaubt sei! Bitte um Reklamation! | {
"text": "\n Reklamation von WMF Bratpfannen Set 28 und 24 !\n \n ich habe die Pfannen im WMF Shop in Soltau gekauft. Es war von Anfang an ,nicht möglich z.B. Bratkartoffeln zu braten. Trotz verschiedener Fette (Butterschmalz, gute Öle alles backt an, oder brennt an. Kassenzettel ist beigefügt, mir wurde im Shop gesagt, das es innerhalb 2 Jahre erlaubt sei! Bitte um Reklamation!"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 002ef776-b590-4558-8260-6ea53cb02efa | null | Validated | "2023-03-04T12:12:40.127529" | {
"text_length": 427
} |
Hallo, hatte zwei Buddha's bestellt, sind beide beschädigt. Käufer sagt mir Rabatt zu.
Sind sehr schöne Figuren nur Schade das sie beschädigt sind. | {
"text": "\n Hallo, hatte zwei Buddha's bestellt, sind beide beschädigt. Käufer sagt mir Rabatt zu.\n \n Sind sehr schöne Figuren nur Schade das sie beschädigt sind."
} | [
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] | titan230 | Umtausch | argilla | {
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} | false | null | 003f74a6-9684-4db0-98ef-568cf188bb40 | null | Validated | "2023-03-04T12:12:37.969445" | {
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} |
Grillpfanne Resista AH04GIM, Boden löst sich
Guten Tag, bei meiner doch so geliebten Pfanne lösen sich die einzelnen Waben auf dem Innenboden. Die Pfanne ist noch keine 3 Jahre alt! Bilder im Anhang. Gerne warte ich auf eine positive Rückantwort. | {
"text": "\n Grillpfanne Resista AH04GIM, Boden löst sich\n \n Guten Tag, bei meiner doch so geliebten Pfanne lösen sich die einzelnen Waben auf dem Innenboden. Die Pfanne ist noch keine 3 Jahre alt! Bilder im Anhang. Gerne warte ich auf eine positive Rückantwort."
} | [
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] | titan230 | Austausch | argilla | {
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} | false | null | 005157d6-c7f5-4c62-9c07-ebe82ee95a7c | null | Validated | "2023-03-04T12:12:40.199241" | {
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Gewicht 6.5 kg Inhalt
Habe heute wieder mal mein Persil gekauft 6.5 kg mußte aber feststellen das die Füllmenge wieder weniger ist 5.2kg aber der Preis schon wieder sich erhöht hat. Ich habe das schon öfter mal nach gewogen | {
"text": "\n Gewicht 6.5 kg Inhalt\n \n Habe heute wieder mal mein Persil gekauft 6.5 kg mußte aber feststellen das die Füllmenge wieder weniger ist 5.2kg aber der Preis schon wieder sich erhöht hat. Ich habe das schon öfter mal nach gewogen"
} | [
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} | false | null | 009c1cbd-df3e-4a08-a271-50b36a35201f | null | Discarded | "2023-03-04T12:12:41.647188" | {
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} |
RÜCKSENDUNG
Ich möchte das Kissen gerne zurück schicken da es mehr Rückschlag als Erfolg bringt. Leider ist es unmöglich, da keine Rechnung, bzw. kein Absender vorhanden ist. Es wäre nett wenn sich jemand meiner Sache annehmen könnte! | {
"text": "\n RÜCKSENDUNG\n \n Ich möchte das Kissen gerne zurück schicken da es mehr Rückschlag als Erfolg bringt. Leider ist es unmöglich, da keine Rechnung, bzw. kein Absender vorhanden ist. Es wäre nett wenn sich jemand meiner Sache annehmen könnte!"
} | [
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} | false | null | 009f10e0-1f36-4e43-8899-f456f9e9aaf1 | null | Validated | "2023-03-04T12:12:41.226342" | {
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} |
Keine Antwort auf Emails und es geht keiner an das Telefon
Ich habe den Artikel bestellt bezahlt dann stand voraussichtlicher Versand tag 13.07.2022 und seit diesem Tag hat sich nichts mehr getan ich wohne nicht an der Lieferadresse und muss mir für den Tag der Lieferung Urlaub nehmen telefonisch oder per Email ist die firma nicht zu erreichen das ist schade ich hätte insgesamt 3 Tore gebraucht wollte jetzt aber erst mal eins bestellen um zu schauen wie die Qualität ist ich bin echt froh das ich nicht gleich alle bestellt habe | {
"text": "\n Keine Antwort auf Emails und es geht keiner an das Telefon\n \n Ich habe den Artikel bestellt bezahlt dann stand voraussichtlicher Versand tag 13.07.2022 und seit diesem Tag hat sich nichts mehr getan ich wohne nicht an der Lieferadresse und muss mir für den Tag der Lieferung Urlaub nehmen telefonisch oder per Email ist die firma nicht zu erreichen das ist schade ich hätte insgesamt 3 Tore gebraucht wollte jetzt aber erst mal eins bestellen um zu schauen wie die Qualität ist ich bin echt froh das ich nicht gleich alle bestellt habe"
} | [
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} | false | null | 00aa5fe9-3e74-4de3-bf8c-39abf2791d26 | null | Validated | "2023-03-04T12:12:39.707508" | {
"text_length": 596
} |
2 Defekte Airwick
Hab mir nun schon den 2. airwick luftwrfrischer gekauft….funktioniert nicht, auch nicht nach Batteriewechsel. Rechnung hab ich leider nicht aufbewahrt. Hab auch noch einige Nachfüllungen. Klump Gerät! Wenn sie hier nichts unternehmen werden sicher mehr Kunden auf andere Hersteller umsteigen . Ich dachte mir , kauf ich eine Marke , bin ich auf der sicheren Seite…war leider nicht so. | {
"text": "\n 2 Defekte Airwick\n \n Hab mir nun schon den 2. airwick luftwrfrischer gekauft….funktioniert nicht, auch nicht nach Batteriewechsel. Rechnung hab ich leider nicht aufbewahrt. Hab auch noch einige Nachfüllungen. Klump Gerät! Wenn sie hier nichts unternehmen werden sicher mehr Kunden auf andere Hersteller umsteigen . Ich dachte mir , kauf ich eine Marke , bin ich auf der sicheren Seite…war leider nicht so."
} | [
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} | false | null | 00ab37fa-a2e9-4297-8ead-bb3c8faee602 | null | Validated | "2023-03-04T12:12:42.904714" | {
"text_length": 466
} |
Vileda - Wäscheständer Extra defekt geliefert.
Der bestellte Wäscheständer Extra wurde defekt geliefert. Die Telefon Hotline sei zwar Mo-Fr zwischen 8-17 Uhr besetzt legt aber seit zwei Wochen automatisch auf. Auf Emails an "vileda-info@fhp-ww.com" wird nicht geantwortet. | {
"text": "\n Vileda - Wäscheständer Extra defekt geliefert.\n \n Der bestellte Wäscheständer Extra wurde defekt geliefert. Die Telefon Hotline sei zwar Mo-Fr zwischen 8-17 Uhr besetzt legt aber seit zwei Wochen automatisch auf. Auf Emails an \"vileda-info@fhp-ww.com\" wird nicht geantwortet."
} | [
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}
] | titan230 | Umtausch | argilla | {
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} | false | null | 00b070f3-b3f7-4161-8c40-43139a9971e1 | null | Validated | "2023-03-04T12:12:42.602210" | {
"text_length": 336
} |
Sandwich-Box - Verschluss defekt
Ich habe die Sandwich-Box gerne genutzt. Leider ist der Verschluss abgebrochen. | {
"text": "\n Sandwich-Box - Verschluss defekt\n \n Ich habe die Sandwich-Box gerne genutzt. Leider ist der Verschluss abgebrochen."
} | [
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} | false | null | 00b97ee0-1a6d-4d26-ad90-19ea1dbb541b | null | Validated | "2023-03-04T12:12:38.932964" | {
"text_length": 176
} |
FRECHHEIT !
Hallo. Wenn ich jetzt alles auspacke langen mir die zeilen nicht! absolutes no go.habe 80qm teueres boden bestellt,sofort bezahlt. Ist falsch gekommen,und dazu fehlen 1 rolle trittschall..seit über 3 wochen mach ich mit euren faulen mitarbeiterm rum..über Herr nikel und Dem henigen der sich hinter fer Whatsapp nr planeo versteckt..MEINE FRIST LÄUFT AM 27.04.22 AB DIE ICH PLANEO GEGEBEN HABE..MEIN ANWALT IST EINGESCHALTET UND SEHEN UNS OHNE PROBLEME VOR GERICHT MIT ALLEN BEWEISMITTELN..TSCHÜSS | {
"text": "\n FRECHHEIT !\n \n Hallo. Wenn ich jetzt alles auspacke langen mir die zeilen nicht! absolutes no go.habe 80qm teueres boden bestellt,sofort bezahlt. Ist falsch gekommen,und dazu fehlen 1 rolle trittschall..seit über 3 wochen mach ich mit euren faulen mitarbeiterm rum..über Herr nikel und Dem henigen der sich hinter fer Whatsapp nr planeo versteckt..MEINE FRIST LÄUFT AM 27.04.22 AB DIE ICH PLANEO GEGEBEN HABE..MEIN ANWALT IST EINGESCHALTET UND SEHEN UNS OHNE PROBLEME VOR GERICHT MIT ALLEN BEWEISMITTELN..TSCHÜSS"
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} | false | null | 00bb45b5-a8a2-4b8e-8080-2036870b039b | null | Discarded | "2023-03-04T12:12:37.761900" | {
"text_length": 573
} |
Discs kleben zusammen und laufen aus!
Hallo liebes Persil Team, meine Persil Discs color Packung ist zu 2/3 leer und jetzt stelle ich fest dass einige zusammen kleben und ausgelaufen sind... Vielleicht ist es eine gute Info für ihr QM. Gruß ****** | {
"text": "\n Discs kleben zusammen und laufen aus!\n \n Hallo liebes Persil Team, meine Persil Discs color Packung ist zu 2/3 leer und jetzt stelle ich fest dass einige zusammen kleben und ausgelaufen sind... Vielleicht ist es eine gute Info für ihr QM. Gruß ******"
} | [
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} | false | null | 00dac90d-e6fb-4711-be97-0c3af67876db | null | Validated | "2023-03-04T12:12:42.019915" | {
"text_length": 311
} |
Kundendienst und Kundenservice: KATASTROPHE bis FRECHHEIT!
Der Kundendienst von Küchen Aktuell (Bornheim ist eine Katastrophe! Im April 2020 wurde meine Einbauküche eingebaut und (nach zahlreichen Telefonaten am 3. Mai 2022 die vereinbarte Jahresinspektion durchgeführt. Vorgestern gab es einen Wasseraustritt und einen Schaden am darunterliegenden Parkett. Seit diesem Zeitpunkt (also seit knapp 48 Stunden! versuche ich, den Kundendienst von Küchen Aktuell (Bornheim zu erreichen. Erfolglos. Es gab auch kein Rückruf auf meine Nachricht auf der Sprachbox. Da mein damaliger Küchenplaner nicht mehr dort arbeitet, fühlt sich für mich auch niemand mehr zuständig. Im Kundencenter wurde mir lapidar empfohlen "Dann rufen Sie doch einen Klempner an!". Fakt ist: Ich habe im April 2020 eine Küche gekauft, die über 10.000 EUR gekostet hat und niemand kümmert sich mehr darum. Ist das die Kundenbindung des "sympathischen Küchengiganten", wie sich Küchen Aktuell selbst nennt? Ich finde, es ist eine Frechheit und Unverschämtheit, wie Kunden von Küchen Aktuell (Bornheim behandelt werden, der weit von "sympathisch" entfernt ist! | {
"text": "\n Kundendienst und Kundenservice: KATASTROPHE bis FRECHHEIT!\n \n Der Kundendienst von Küchen Aktuell (Bornheim ist eine Katastrophe! Im April 2020 wurde meine Einbauküche eingebaut und (nach zahlreichen Telefonaten am 3. Mai 2022 die vereinbarte Jahresinspektion durchgeführt. Vorgestern gab es einen Wasseraustritt und einen Schaden am darunterliegenden Parkett. Seit diesem Zeitpunkt (also seit knapp 48 Stunden! versuche ich, den Kundendienst von Küchen Aktuell (Bornheim zu erreichen. Erfolglos. Es gab auch kein Rückruf auf meine Nachricht auf der Sprachbox. Da mein damaliger Küchenplaner nicht mehr dort arbeitet, fühlt sich für mich auch niemand mehr zuständig. Im Kundencenter wurde mir lapidar empfohlen \"Dann rufen Sie doch einen Klempner an!\". Fakt ist: Ich habe im April 2020 eine Küche gekauft, die über 10.000 EUR gekostet hat und niemand kümmert sich mehr darum. Ist das die Kundenbindung des \"sympathischen Küchengiganten\", wie sich Küchen Aktuell selbst nennt? Ich finde, es ist eine Frechheit und Unverschämtheit, wie Kunden von Küchen Aktuell (Bornheim behandelt werden, der weit von \"sympathisch\" entfernt ist!"
} | [
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] | titan230 | null | null | {
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Fehlendes Rücksendeformular Bestellung ##g6915 r
Sehr geehrte Damen und Herren, mir fehlt leider immer noch das Rücksendeformular für die oben genannte Bestellung. Ich melde mich heute das letzte Mal zu dem Vorgang. Warte auf ihr Formular. G.****** | {
"text": "\n Fehlendes Rücksendeformular Bestellung ##g6915 r\n \n Sehr geehrte Damen und Herren, mir fehlt leider immer noch das Rücksendeformular für die oben genannte Bestellung. Ich melde mich heute das letzte Mal zu dem Vorgang. Warte auf ihr Formular. G.******"
} | [
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} | false | null | 00e16643-0eed-4832-8819-93c938880468 | null | Validated | "2023-03-04T12:12:40.460983" | {
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Travel Mug Gummi schmierig
Hatte meinen Becher länger nicht in Gebrauch. Bekam ihn letztes Jahr 2019 zu Ostern. Bestellt bei ebay. Jetzt ist Gummiring klebrig und schmierig in lila. Mache Handwäsche. sophies world bei ebay am 28.03.19. | {
"text": "\n Travel Mug Gummi schmierig\n \n Hatte meinen Becher länger nicht in Gebrauch. Bekam ihn letztes Jahr 2019 zu Ostern. Bestellt bei ebay. Jetzt ist Gummiring klebrig und schmierig in lila. Mache Handwäsche. sophies world bei ebay am 28.03.19."
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} | false | null | 010d644d-6992-4b7e-a134-6335009bbb51 | null | Discarded | "2023-03-04T12:12:39.371611" | {
"text_length": 300
} |
kaputter Deckel
An einem meiner Tupperdeckel löst sich der flache Einsatz vom Rand. Wo kann ich diesen umtauschen ohne party? Gekauft habe ich meine Tupperartikel jahrelang bei Kundenberaterinnen. Da ich nun in einem Seniorenstift lebe, habe ich keinen Kontakt mehr. Deshalb bitte ich um die gewünschte Information auch ohne Kundennummer, Rechnungsdatum usw. Meine Anschrift: ****** ******, KWA-Parkstift Aeskulap, Carl-Oelemann-Weg 11, 61231 Bad Nauheim, Tel. 06032-301-635, Mail ******@web.de. Mit freundlichen Grüßen Ch. ****** | {
"text": "\n kaputter Deckel\n \n An einem meiner Tupperdeckel löst sich der flache Einsatz vom Rand. Wo kann ich diesen umtauschen ohne party? Gekauft habe ich meine Tupperartikel jahrelang bei Kundenberaterinnen. Da ich nun in einem Seniorenstift lebe, habe ich keinen Kontakt mehr. Deshalb bitte ich um die gewünschte Information auch ohne Kundennummer, Rechnungsdatum usw. Meine Anschrift: ****** ******, KWA-Parkstift Aeskulap, Carl-Oelemann-Weg 11, 61231 Bad Nauheim, Tel. 06032-301-635, Mail ******@web.de. Mit freundlichen Grüßen Ch. ******"
} | [
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} | false | null | 012ebd65-2aae-4f76-a2b2-ad465687169e | null | Discarded | "2023-03-04T12:12:38.874130" | {
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} |
Bett.Stiel vom Vileda Wischmop mit fusspedal
Habe am 13.1.22 Den Turbo Wischmop bei Penny gekauft und wollte am Sonntag wischen aber das obere Teil vom Stiel geht immer wieder zusammen , Penny meinte ich sollte mich bei ihnen melden da sie keinen mehr haben sonst hätte ich ihn ganz umgetauscht aber ich brauche ja nur einen anderen Stiel bitte um Info was ich tun soll.R. ****** | {
"text": "\n Bett.Stiel vom Vileda Wischmop mit fusspedal\n \n Habe am 13.1.22 Den Turbo Wischmop bei Penny gekauft und wollte am Sonntag wischen aber das obere Teil vom Stiel geht immer wieder zusammen , Penny meinte ich sollte mich bei ihnen melden da sie keinen mehr haben sonst hätte ich ihn ganz umgetauscht aber ich brauche ja nur einen anderen Stiel bitte um Info was ich tun soll.R. ******"
} | [
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] | titan230 | Umtausch | argilla | {
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} | false | null | 0137247d-5e12-4c43-bd44-7b12e7efff4c | null | Validated | "2023-03-04T12:12:42.366250" | {
"text_length": 443
} |
Travel BUG 515615 500 ml schwarz
Hallo. Im September habe ich einen Travel BUG 500 ml schwarz bestellt. Es heißt dieser hält 4 Std warm. Meiner hält nicht mehr als 1 Std warm . Ich habe weitere Becher. Die halten einwandfrei warm sogar mehr als 4 Std. Bekomme ich bitte Ersatz? | {
"text": "\n Travel BUG 515615 500 ml schwarz\n \n Hallo. Im September habe ich einen Travel BUG 500 ml schwarz bestellt. Es heißt dieser hält 4 Std warm. Meiner hält nicht mehr als 1 Std warm . Ich habe weitere Becher. Die halten einwandfrei warm sogar mehr als 4 Std. Bekomme ich bitte Ersatz?"
} | [
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] | titan230 | Umtausch | argilla | {
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} | false | null | 01373dfa-eaa7-4bbb-b3ae-b6f1bc109f2a | null | Validated | "2023-03-04T12:12:39.304483" | {
"text_length": 343
} |
Pedal kommt nach runtetdrücken nicht mehr hoch
Wischset vor 2 monate geschenkt bekommen, leider keine Rechnung vorhanden. Kaum benutzt nun kommt das Pedal nicht mehr hoch, Eimer sieht noch wie neu aus. Bitte wenn möglich Reklamationsumtausch. Mit freundlichen Grüßen ****** ****** | {
"text": "\n Pedal kommt nach runtetdrücken nicht mehr hoch\n \n Wischset vor 2 monate geschenkt bekommen, leider keine Rechnung vorhanden. Kaum benutzt nun kommt das Pedal nicht mehr hoch, Eimer sieht noch wie neu aus. Bitte wenn möglich Reklamationsumtausch. Mit freundlichen Grüßen ****** ******"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 013f7ac6-1196-43a8-a5a9-c9ff7a33ebb9 | null | Validated | "2023-03-04T12:12:42.600952" | {
"text_length": 345
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Terassenplatten ca. 50% beschadigt
Platten weißen Bruchbild an den Ecken auf, teilweise auch Kalibrierfehler vorhanden: Siehe hochbeladene Bilder Es ist ca. die Hälfte der bestellten Beschädigt . Es waren keine abgeplatzten Scherben in dem Verpackungen zu finden . | {
"text": "\n Terassenplatten ca. 50% beschadigt\n \n Platten weißen Bruchbild an den Ecken auf, teilweise auch Kalibrierfehler vorhanden: Siehe hochbeladene Bilder Es ist ca. die Hälfte der bestellten Beschädigt . Es waren keine abgeplatzten Scherben in dem Verpackungen zu finden ."
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} | false | null | 0142b379-16ff-4523-a268-4a66f00134b8 | null | Validated | "2023-03-04T12:12:37.787079" | {
"text_length": 331
} |
Persil Discs 70er Packung
3 Monate alles ok. Jetzt gibt es viele Rückstände, wie Kleister auf der Wäsche. Vor 3 Monaten im Netto Lülsdorf geksuft. | {
"text": "\n Persil Discs 70er Packung\n \n 3 Monate alles ok. Jetzt gibt es viele Rückstände, wie Kleister auf der Wäsche. Vor 3 Monaten im Netto Lülsdorf geksuft."
} | [
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} | false | null | 0148dea6-d904-49ad-a2b3-d9b5073d1b77 | null | Discarded | "2023-03-04T12:12:41.915101" | {
"text_length": 210
} |
Beschädigte teile
Bei Lieferung wurde festgestellt das 3 Pfosten Beschädigt waren Und 1 Panelle auch Beschädigt war. Ich hoffe das mann da eine sinnvolle Lösung finden. Ps. Bitte um Rückmeldung Mit freundlichen Grüßen ****** ****** | {
"text": "\n Beschädigte teile\n \n Bei Lieferung wurde festgestellt das 3 Pfosten Beschädigt waren Und 1 Panelle auch Beschädigt war. Ich hoffe das mann da eine sinnvolle Lösung finden. Ps. Bitte um Rückmeldung Mit freundlichen Grüßen ****** ******"
} | [
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] | titan230 | Stellungnahme | argilla | {
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} | false | null | 0150699f-7ce5-4c6e-8c92-35a52be2c6c3 | null | Validated | "2023-03-04T12:12:37.800661" | {
"text_length": 300
} |
Schrott geliefert & Keinerlei Reaktion des Kundenservice
Sieben identische Rolläden bestellt und innerhalb von ein paar Wochen sind zwei Antriebsmotoren kaputt gegangen. Die Motoren haben die Rolladenpanzer zerrissen. In Summe sind zwei Motoren und vier Lamellen kaputt. Der Kundenservice reagiert auf gar nichts, weder zig Mails noch Anrufe. Die ganze Angelegenheit steht unmittelbar davor, den rechtlichen Weg einzuschlagen. | {
"text": "\n Schrott geliefert & Keinerlei Reaktion des Kundenservice\n \n Sieben identische Rolläden bestellt und innerhalb von ein paar Wochen sind zwei Antriebsmotoren kaputt gegangen. Die Motoren haben die Rolladenpanzer zerrissen. In Summe sind zwei Motoren und vier Lamellen kaputt. Der Kundenservice reagiert auf gar nichts, weder zig Mails noch Anrufe. Die ganze Angelegenheit steht unmittelbar davor, den rechtlichen Weg einzuschlagen."
} | [
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}
] | titan230 | null | null | {
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} | false | null | 01725616-be03-463c-80da-87241b7ae8a9 | null | Discarded | "2023-03-04T12:12:39.627356" | {
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LED Kerzentraumkugel 6540.325.577.
Ich habe sechs Kugeln bei Ihnen bestellt. Leider muss ich feststellen dass zwei defekt sind. Als langjährige Kundin bin ich mir sicher dass Sie mir Ersatz schicken. M.f.G. ****** Claassen | {
"text": "\n LED Kerzentraumkugel 6540.325.577.\n \n Ich habe sechs Kugeln bei Ihnen bestellt. Leider muss ich feststellen dass zwei defekt sind. Als langjährige Kundin bin ich mir sicher dass Sie mir Ersatz schicken. M.f.G. ****** Claassen"
} | [
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] | titan230 | Umtausch | argilla | {
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} | false | null | 01bb6779-1e81-40ac-9493-561e298fc8f2 | null | Validated | "2023-03-04T12:12:40.810399" | {
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Retoure
Sehr geehrte Damen und Herren der Firma Huusk, auf Ihrer Homepage werben Sie mit einem kostenlosen Rückversand innerhalb von 30 Tagen. Die Retoure habe ich auf Ihrer Homepage hinterlegt, genau so wie von Ihnen vorgegeben. Danach erhielt ich eine Email von Ihnen, mit der Bitte um Rückmeldung, warum ich die Ware zurücksenden möchte. Dies erfolgte mehrfach. Nachdem aber nichts unternommen wurde, habe ich per Email mehrfach darum gebeten, dass Sie mir das Label für die Retoure senden. Bisher habe ich keine Email erhalten, in dem ein Label für die Retoure hinterlegt war. Es ist nicht in Ordnung mit einer offensichtlich einfachen Rückgabegarantie zu werben, aber wenn es dann zum Wunsch der Rückgabe kommt, nicht zu reagieren und das Label für die Retoure nicht zu liefern. Konkret geht es um folgende Bestellung: - zl0m2b Bitte senden Sie mir nun endlich das Label der Retoure zu unter: ************@web.de Vorab vielen Dank. | {
"text": "\n Retoure\n \n Sehr geehrte Damen und Herren der Firma Huusk, auf Ihrer Homepage werben Sie mit einem kostenlosen Rückversand innerhalb von 30 Tagen. Die Retoure habe ich auf Ihrer Homepage hinterlegt, genau so wie von Ihnen vorgegeben. Danach erhielt ich eine Email von Ihnen, mit der Bitte um Rückmeldung, warum ich die Ware zurücksenden möchte. Dies erfolgte mehrfach. Nachdem aber nichts unternommen wurde, habe ich per Email mehrfach darum gebeten, dass Sie mir das Label für die Retoure senden. Bisher habe ich keine Email erhalten, in dem ein Label für die Retoure hinterlegt war. Es ist nicht in Ordnung mit einer offensichtlich einfachen Rückgabegarantie zu werben, aber wenn es dann zum Wunsch der Rückgabe kommt, nicht zu reagieren und das Label für die Retoure nicht zu liefern. Konkret geht es um folgende Bestellung: - zl0m2b Bitte senden Sie mir nun endlich das Label der Retoure zu unter: ************@web.de Vorab vielen Dank."
} | [
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} | false | null | 01c81edb-db32-433d-aaf7-b58aba31f83e | null | Validated | "2023-03-04T12:12:40.462196" | {
"text_length": 1008
} |
Travelmug undicht
Ich habe über einen Onlineshop meine 3. Emsa Travelmug erstanden. Bisher immer begeistert, nur diesmal stimmt etwas nicht. Flüssigkeit tritt seitlich unter dem Verschluss aus. Außerdem steht die Flasche insgesamt etwas "schief" Besitze die Flasche ca. 12 Monate, normaler Gebrauch, kein Sturz, leider auch keine Quittung mehr... | {
"text": "\n Travelmug undicht\n \n Ich habe über einen Onlineshop meine 3. Emsa Travelmug erstanden. Bisher immer begeistert, nur diesmal stimmt etwas nicht. Flüssigkeit tritt seitlich unter dem Verschluss aus. Außerdem steht die Flasche insgesamt etwas \"schief\" Besitze die Flasche ca. 12 Monate, normaler Gebrauch, kein Sturz, leider auch keine Quittung mehr..."
} | [
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} | false | null | 01d561ac-d19b-49eb-9bd1-e90185683dc9 | null | Validated | "2023-03-04T12:12:39.362928" | {
"text_length": 412
} |
Zugesendete Artikel (2 Tabletts) wurden 1 zu 1 rückgesendet. Ich habe nur eine Erstattung erhalten.
Ich habe 2 Bett-Tabletts, Eiche (identischbestellt. Das Holz war uns zu dunkel. Ich habe nur ein Tablett ausgepackt, da die Tabletts ja identisch waren. Das zweite Tablett habe ich garnicht erst ausgepackt. Daraufhin habe ich die Artikel wieder zurückgeschickt - 1 zu 1. Ich wunderte mich bei der Rückerstattung, warum ich nur ein Tablett erstattet bekommen habe - obwohl ich doch die 2 Tabletts rückgesendet habe. Ich haben daraufhin den Kundenservice angeschrieben. Nachfolgende Antwort haben ich erhalten: -- Sehr geehrte Frau . . . , wir haben Ihre Rücksendung erhalten. Bei Prüfung mussten wir feststellen, dass Sie einen falschen Artikel retoruniert haben. In einer Verpackung des Bett-Tablett befindet sich ein völlig anderes Tablett. Bitte haben Sie Verständnis das wir dafür keine Erstattung veranlassen können. Gerne können wir Ihnen dieses zurück senden oder dieses für Sie entsorgen. Bitte teilen Sie mir Ihren Wunsch mit. Für das andere retorunierte Tablett wurde eine Erstattung veranlasst. Mit freundlichen Grüßen -- Mit großer Irritation habe ich die Antwort gelesen. Das bedeutet Hertie unterstellt mir, dass ich die Artikel ausgetauscht habe, d. h. ein anderes Tablett rückblendet habe. Oder wie genau ist das gemeint? Das ist wahrscheinlich die Strafe, denn ich ich habe bei Hertie bestellt, weil Sie das günstigste Angebot hatten. War wohl ein Fehler, der mir jetzt teuer berechnet wird. | {
"text": "\n Zugesendete Artikel (2 Tabletts) wurden 1 zu 1 rückgesendet. Ich habe nur eine Erstattung erhalten.\n \n Ich habe 2 Bett-Tabletts, Eiche (identischbestellt. Das Holz war uns zu dunkel. Ich habe nur ein Tablett ausgepackt, da die Tabletts ja identisch waren. Das zweite Tablett habe ich garnicht erst ausgepackt. Daraufhin habe ich die Artikel wieder zurückgeschickt - 1 zu 1. Ich wunderte mich bei der Rückerstattung, warum ich nur ein Tablett erstattet bekommen habe - obwohl ich doch die 2 Tabletts rückgesendet habe. Ich haben daraufhin den Kundenservice angeschrieben. Nachfolgende Antwort haben ich erhalten: -- Sehr geehrte Frau . . . , wir haben Ihre Rücksendung erhalten. Bei Prüfung mussten wir feststellen, dass Sie einen falschen Artikel retoruniert haben. In einer Verpackung des Bett-Tablett befindet sich ein völlig anderes Tablett. Bitte haben Sie Verständnis das wir dafür keine Erstattung veranlassen können. Gerne können wir Ihnen dieses zurück senden oder dieses für Sie entsorgen. Bitte teilen Sie mir Ihren Wunsch mit. Für das andere retorunierte Tablett wurde eine Erstattung veranlasst. Mit freundlichen Grüßen -- Mit großer Irritation habe ich die Antwort gelesen. Das bedeutet Hertie unterstellt mir, dass ich die Artikel ausgetauscht habe, d. h. ein anderes Tablett rückblendet habe. Oder wie genau ist das gemeint? Das ist wahrscheinlich die Strafe, denn ich ich habe bei Hertie bestellt, weil Sie das günstigste Angebot hatten. War wohl ein Fehler, der mir jetzt teuer berechnet wird."
} | [
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} | false | null | 01e14493-01fe-4f2f-a94f-053ff38c3b1e | null | Validated | "2023-03-04T12:12:37.919687" | {
"text_length": 1584
} |
Defekte Deckel
Vor etlichen Jahren habe ich mir Tupperware, zu Hauf, angeschafft ! Irgendwann hat man alles. Ich habe unter anderem zwei 5,5 l und einen 2,6 l Bellevue - ich nehme an das der Name noch stimmt, z. Zt. werden diese in schwarz beworben "Black....." bei denen die Deckel kaputt sind. Außerdem ist mir mit meiner Hefeteigschüssel ein Maleur passiert und auch hier bräuchte ich einen neuen Deckel. Ich traue mich gar nicht mehr zu fragen, denn ich habe meine "Partymangerin" angesprochen ob sie mir Ersatz besorgen kann, da wurde mir gesagt sie dürfen das nicht mehr machen, das müsste ich online selbst machen ! Wenn ich aber versuche dies zu tun, funktioniert das nicht und außerdem wird mitgeteilt, das Umtausch ausschließlich über die "Partymanagerin" geht. Nun frage ich: " Wie komme ich an Ersatz ? | {
"text": "\n Defekte Deckel\n \n Vor etlichen Jahren habe ich mir Tupperware, zu Hauf, angeschafft ! Irgendwann hat man alles. Ich habe unter anderem zwei 5,5 l und einen 2,6 l Bellevue - ich nehme an das der Name noch stimmt, z. Zt. werden diese in schwarz beworben \"Black.....\" bei denen die Deckel kaputt sind. Außerdem ist mir mit meiner Hefeteigschüssel ein Maleur passiert und auch hier bräuchte ich einen neuen Deckel. Ich traue mich gar nicht mehr zu fragen, denn ich habe meine \"Partymangerin\" angesprochen ob sie mir Ersatz besorgen kann, da wurde mir gesagt sie dürfen das nicht mehr machen, das müsste ich online selbst machen ! Wenn ich aber versuche dies zu tun, funktioniert das nicht und außerdem wird mitgeteilt, das Umtausch ausschließlich über die \"Partymanagerin\" geht. Nun frage ich: \" Wie komme ich an Ersatz ?"
} | [
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] | titan230 | Umtausch | argilla | {
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} | false | null | 01f302d5-c9bb-450f-aaea-5c1f1181a375 | null | Validated | "2023-03-04T12:12:38.630071" | {
"text_length": 878
} |
Bügelbrett wackelt
Ich habe im Herbst ein Bügelbrett für meine neueDampfstation von Phillips gekauft. Jetzt hat sich das Gestell so verzogen, dass das Bügelbrett wackelt und ich Sorge um meine neue Station habe. Es handelt sich um folgendes Bügelbrett: Vileda Solid+ Ref. Vi30444N | {
"text": "\n Bügelbrett wackelt\n \n Ich habe im Herbst ein Bügelbrett für meine neueDampfstation von Phillips gekauft. Jetzt hat sich das Gestell so verzogen, dass das Bügelbrett wackelt und ich Sorge um meine neue Station habe. Es handelt sich um folgendes Bügelbrett: Vileda Solid+ Ref. Vi30444N"
} | [
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] | titan230 | null | null | {
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} | false | null | 01f8c077-6132-4134-94ad-5d0e222a29db | null | Discarded | "2023-03-04T12:12:42.561163" | {
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Reklamation vom 19.10.2022 die nicht erledigt wurde
am 19.10.2022 habe ich eine Reklamation gemeldet (Reißverschluss am Kissenüberzug defekt leider wurde bis heute die Reklamation nicht erledigt und der Fall aber geschlossen. | {
"text": "\n Reklamation vom 19.10.2022 die nicht erledigt wurde\n \n am 19.10.2022 habe ich eine Reklamation gemeldet (Reißverschluss am Kissenüberzug defekt leider wurde bis heute die Reklamation nicht erledigt und der Fall aber geschlossen."
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} | false | null | 02012f01-8d96-40ef-9254-466c8d8b9da8 | null | Validated | "2023-03-04T12:12:41.197189" | {
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Spiegel seit 07.02.21 in rückstand
Die ganze Bestellung habe ich am 07.02.201 getätigt. Seit 2 Monaten warten wir auf unseren Spiegel und werden telefonisch immer wieder vertröstet. Dies ist für mich kein akzeptabler Zustand. Schade wurde das Geld im Voraus überwiesen. Meine Forderung: Die Ware zustellen als teilieferung, den Spiegel danach kostenfrei nachliefern und mir mitteilen wie lange dies noch geht, das wäre das Minimum bei einer Wartezeit von fast 2 Monaten ansonsten werde ich diesen Stornieren müssen und das bereits bezahlte Geld zurückverlangen. | {
"text": "\n Spiegel seit 07.02.21 in rückstand\n \n Die ganze Bestellung habe ich am 07.02.201 getätigt. Seit 2 Monaten warten wir auf unseren Spiegel und werden telefonisch immer wieder vertröstet. Dies ist für mich kein akzeptabler Zustand. Schade wurde das Geld im Voraus überwiesen. Meine Forderung: Die Ware zustellen als teilieferung, den Spiegel danach kostenfrei nachliefern und mir mitteilen wie lange dies noch geht, das wäre das Minimum bei einer Wartezeit von fast 2 Monaten ansonsten werde ich diesen Stornieren müssen und das bereits bezahlte Geld zurückverlangen."
} | [
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} | false | null | 022e66df-1011-43dd-9e27-c0dbf168cfb1 | null | Discarded | "2023-03-04T12:12:38.359763" | {
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} |
Reklamation, Kundenservice… was ist das bei WMF?
Eine kleine Dichtung an einem Dampfgartopf von WMF ging nach wenigen Kochvorgängen kaputt, sodass der Topf seine Funktion nicht mehr erfüllen kann. Ich habe eine Anfrage an WMF greschrieben mit der Bitte eine neue Dichtung bekommen zu können. Es folgte eine lapidare Antwort, dass diese Dichtungen als Ersatzteil nicht vorgehalten würden und nah einigem unerfreulichen Hin und Her wurde mir ein neuer Deckel für sage und Schreibe 89€ angeboten, den ich selbst bezahlen soll…. Wo liegt das Problem dem Kunden eine neue Dichtung zu besorgen? Wo ist hier Nachhaltigkeit oder Service zu erkennen? Ich bin sehr enttäuscht von WMF und werde es wohl meinen Töchtern nicht weiterempfehlen. | {
"text": "\n Reklamation, Kundenservice… was ist das bei WMF?\n \n Eine kleine Dichtung an einem Dampfgartopf von WMF ging nach wenigen Kochvorgängen kaputt, sodass der Topf seine Funktion nicht mehr erfüllen kann. Ich habe eine Anfrage an WMF greschrieben mit der Bitte eine neue Dichtung bekommen zu können. Es folgte eine lapidare Antwort, dass diese Dichtungen als Ersatzteil nicht vorgehalten würden und nah einigem unerfreulichen Hin und Her wurde mir ein neuer Deckel für sage und Schreibe 89€ angeboten, den ich selbst bezahlen soll…. Wo liegt das Problem dem Kunden eine neue Dichtung zu besorgen? Wo ist hier Nachhaltigkeit oder Service zu erkennen? Ich bin sehr enttäuscht von WMF und werde es wohl meinen Töchtern nicht weiterempfehlen."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 022f940d-ae7b-494d-9b5c-7fc2a76a39d2 | null | Validated | "2023-03-04T12:12:40.052414" | {
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Bestellung Nr. 47550628 - Ihre Bestätigung vom vom 08.01.23
Ich habe am 10.01.23 Ihre Nachricht erhalten, dass meine Bestellung an diesem Tag das Logistzentrum verlassen hat. Da ich für längere Zeit in Frankreich bin, habe ich als Empfangsadrese meine Freundin, Frau Erika Templin, Glockenstr. 31, 40476 Düsseldorf, angegeben. ABer das Paket ist bis heute dort nicht angekommen und es gab auch keine Nachircht von dpd, dass es dort abgeliefert wurde. Das Erstaunliche ist aber, dass ich über die Paketverfolgung die Nachricht erhalten habe, dass das Paket am 11.01. um 11.19 h in Duisburg an eine dritte Person ausgeliefert wurde und der Empfänger, also Frau Templin, die aber in Düsseldorf wohnt eine Benachrichtigung erhalten hat, was auch nicht stimmt. Wo ist also meine Ware und wann kommt sie endlich in Düsseldorf an? Ich bin sehr verärgert, das dieser Fall bereits ein zweites Mal mit meiner Bestillung geschehen ist und ich frage mich, wer für diese Fehler in Ihrem Hause zuständig ist. Ich werde auch umgehend KLARNA benachrichtigen, dass die Ware nicht bezahlt wird, ehe ich die Sicherheit habe, dass sie wirklich an die Empfängeradresse geliefert wurde. Ich bitte Sie, mir schnellstens Bescheid zu geben, was mit dem Paket geschehen ist. ****** ****** Kalkstr 38 40489 Düsseldorf zur Zeit in Frankreich unter folgender Adresse zu erreichen 168, rue Dr. Bénétin F- 71250 Sigy le Chatel | {
"text": "\n Bestellung Nr. 47550628 - Ihre Bestätigung vom vom 08.01.23\n \n Ich habe am 10.01.23 Ihre Nachricht erhalten, dass meine Bestellung an diesem Tag das Logistzentrum verlassen hat. Da ich für längere Zeit in Frankreich bin, habe ich als Empfangsadrese meine Freundin, Frau Erika Templin, Glockenstr. 31, 40476 Düsseldorf, angegeben. ABer das Paket ist bis heute dort nicht angekommen und es gab auch keine Nachircht von dpd, dass es dort abgeliefert wurde. Das Erstaunliche ist aber, dass ich über die Paketverfolgung die Nachricht erhalten habe, dass das Paket am 11.01. um 11.19 h in Duisburg an eine dritte Person ausgeliefert wurde und der Empfänger, also Frau Templin, die aber in Düsseldorf wohnt eine Benachrichtigung erhalten hat, was auch nicht stimmt. Wo ist also meine Ware und wann kommt sie endlich in Düsseldorf an? Ich bin sehr verärgert, das dieser Fall bereits ein zweites Mal mit meiner Bestillung geschehen ist und ich frage mich, wer für diese Fehler in Ihrem Hause zuständig ist. Ich werde auch umgehend KLARNA benachrichtigen, dass die Ware nicht bezahlt wird, ehe ich die Sicherheit habe, dass sie wirklich an die Empfängeradresse geliefert wurde. Ich bitte Sie, mir schnellstens Bescheid zu geben, was mit dem Paket geschehen ist. ****** ****** Kalkstr 38 40489 Düsseldorf zur Zeit in Frankreich unter folgender Adresse zu erreichen 168, rue Dr. Bénétin F- 71250 Sigy le Chatel"
} | [
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} | false | null | 02367757-5be6-4add-8203-9d81d129f6fc | null | Discarded | "2023-03-04T12:12:37.914836" | {
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Nicht wie beschrieben, 22 Füllprofile sind beschädigt etc.
Am 24.06.2020 haben wir die die o.g. Bestellung erhalten. Diese war zwar vollständig, allerdings ist das Füllprofil/Lärche bei ca. 22 Brettern beschädigt. Das Füllprofil/braun-Kiefer war auf dem Füllprofil/Lärche gestapelt und hat entsprechend abgefärbt. Desweiteren ist ein Lärche Endpfosten beschädigt und bei drei Brettern des braunen-kiefer Füllprofils ist die Nut gerissen. Alle Mängel sind dokumentiert und im Anhang zu finden. Die augenscheinlich 22 Bretter/Lärche können wir nicht nutzen, da wir diese farblos lasieren wollen. Wir bitten daher um Nacherfüllung und eine zufriedenstellende kurzfristige Lösung. Als Antwort haben wir heute bisher nach 3 Wochen folgende erhalten: Sehr geehrte Frau ******, vielen Dank für Ihre Nachricht. Wir bitten Sie, die entstandenen Unannehmlichkeiten zu entschuldigen. Wie auf den Bildern deutlich sichtbar, sind die Füllprofile größtenteils nass. Dies stellt jedoch keine Reklamationsgrundlage dar. Sobald die Profile getrocknet sind können Sie lackiert oder gestrichen werden. Bitte senden Sie uns Bildmaterial sowie die genaue Anzahl der gerissenen Dielen. Im Nachgang werden wir Ihre Beanstandung weiter bearbeiten. Mit freundlichen Grüßen Steffen Kolbe Wie in der tollen Antwort von casando ersichtlich, wurde die Reklamatin nicht richtig gelesen!! WIR WOLLEN DIE FÜLLPROFILE FARBLOS LASIEREN: Nach dem Trocknen, verschwinden die Verfärbungen nicht automatisch! Das ist eine Frechheit wie hier mit Kunden nach dem Kauf umgegangen wird! Erst 3 Wochen warten, bis überhaupt zur Reklamation Stellung genommen wird und dann sollen wir uns mit der Verfärbung zufrieden geben? | {
"text": "\n Nicht wie beschrieben, 22 Füllprofile sind beschädigt etc.\n \n Am 24.06.2020 haben wir die die o.g. Bestellung erhalten. Diese war zwar vollständig, allerdings ist das Füllprofil/Lärche bei ca. 22 Brettern beschädigt. Das Füllprofil/braun-Kiefer war auf dem Füllprofil/Lärche gestapelt und hat entsprechend abgefärbt. Desweiteren ist ein Lärche Endpfosten beschädigt und bei drei Brettern des braunen-kiefer Füllprofils ist die Nut gerissen. Alle Mängel sind dokumentiert und im Anhang zu finden. Die augenscheinlich 22 Bretter/Lärche können wir nicht nutzen, da wir diese farblos lasieren wollen. Wir bitten daher um Nacherfüllung und eine zufriedenstellende kurzfristige Lösung. Als Antwort haben wir heute bisher nach 3 Wochen folgende erhalten: Sehr geehrte Frau ******, vielen Dank für Ihre Nachricht. Wir bitten Sie, die entstandenen Unannehmlichkeiten zu entschuldigen. Wie auf den Bildern deutlich sichtbar, sind die Füllprofile größtenteils nass. Dies stellt jedoch keine Reklamationsgrundlage dar. Sobald die Profile getrocknet sind können Sie lackiert oder gestrichen werden. Bitte senden Sie uns Bildmaterial sowie die genaue Anzahl der gerissenen Dielen. Im Nachgang werden wir Ihre Beanstandung weiter bearbeiten. Mit freundlichen Grüßen Steffen Kolbe Wie in der tollen Antwort von casando ersichtlich, wurde die Reklamatin nicht richtig gelesen!! WIR WOLLEN DIE FÜLLPROFILE FARBLOS LASIEREN: Nach dem Trocknen, verschwinden die Verfärbungen nicht automatisch! Das ist eine Frechheit wie hier mit Kunden nach dem Kauf umgegangen wird! Erst 3 Wochen warten, bis überhaupt zur Reklamation Stellung genommen wird und dann sollen wir uns mit der Verfärbung zufrieden geben?"
} | [
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} | false | null | 023b658e-b933-44c0-9b62-23a969c8ff6c | null | Validated | "2023-03-04T12:12:37.792099" | {
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Kochplatte und Kühlschrank funktion
Sehr geehrte Damen und Herrn, Die Küche habe ich bei der Firma Kitchcom gekauft. Die ist erst seit paar Monaten im Einsatz Die Kochplatte macht von Anfang an Probleme. Uns war setzt öfters aus, dann läuft die wieder kurz und dann setzt wieder aus. 1 Liter Wasser zu kochen, braucht man manchmal halbe Stunde. Kühlschrank macht Geräusche, nicht normale Kühlschrank Geräusche sondern so als wäre Lager ausgeschlagen oder nicht gewuchtet. Ich sende Ihnen die Rechnung der Küche von Kitchcom. Firma Kitchcom hat auf meine Reklamation nicht reagiert. Bitte lassen Sie die Geräte über Kundendienst reparieren oder austauschen. . Bitte auch um Bestätigung der Reklamation. Mit freundlichen Grüßen ****** ****** Habach str 9 35713 Eschenburg | {
"text": "\n Kochplatte und Kühlschrank funktion\n \n Sehr geehrte Damen und Herrn, Die Küche habe ich bei der Firma Kitchcom gekauft. Die ist erst seit paar Monaten im Einsatz Die Kochplatte macht von Anfang an Probleme. Uns war setzt öfters aus, dann läuft die wieder kurz und dann setzt wieder aus. 1 Liter Wasser zu kochen, braucht man manchmal halbe Stunde. Kühlschrank macht Geräusche, nicht normale Kühlschrank Geräusche sondern so als wäre Lager ausgeschlagen oder nicht gewuchtet. Ich sende Ihnen die Rechnung der Küche von Kitchcom. Firma Kitchcom hat auf meine Reklamation nicht reagiert. Bitte lassen Sie die Geräte über Kundendienst reparieren oder austauschen. . Bitte auch um Bestätigung der Reklamation. Mit freundlichen Grüßen ****** ****** Habach str 9 35713 Eschenburg"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 023eee71-134f-4365-85f9-07fa0d8d1940 | null | Validated | "2023-03-04T12:12:40.685847" | {
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Bestellung Duftsäckchen nie erhalten/bezogen, trotzdem heute 3.! Mahnung
Kd-Nt. 235.316.31 Bestellung Duftsäckchen NIE bekommen. 1.Telefonat nach 1. Mahnung am 12.12.22 um 15.50 Uhr, werde weitergeleitet Mahnung sei hinfällig. 2. Telefonat nach 2.! Mahnung am 19.12 2022 15.20 Uhr mit Fr. Krumm, entschuldigte sich , ja sie sehe den Fall, Mahnung hinfällig! Heute 05.01.2023 3! Mahnung mit Drohung Inkasso! Telefonat mit Fr. Hoha 12.05. Ja sie sehe den Fall und leite es weiter! Ich war echt sauer, da sie mir nicht wirklich bestätigen konnte das die Angelegenheit für mich erledigt ist. Ich solle mich nächste Woche melden um mich zu erkundigen ob jetzt alles i.o sei! UNGLAUBLICH! Sie gab sich Mühe, aber dieser Kundenservice ist eine absolute Katastrophe! Ich werde nichts mehr bestellen | {
"text": "\n Bestellung Duftsäckchen nie erhalten/bezogen, trotzdem heute 3.! Mahnung\n \n Kd-Nt. 235.316.31 Bestellung Duftsäckchen NIE bekommen. 1.Telefonat nach 1. Mahnung am 12.12.22 um 15.50 Uhr, werde weitergeleitet Mahnung sei hinfällig. 2. Telefonat nach 2.! Mahnung am 19.12 2022 15.20 Uhr mit Fr. Krumm, entschuldigte sich , ja sie sehe den Fall, Mahnung hinfällig! Heute 05.01.2023 3! Mahnung mit Drohung Inkasso! Telefonat mit Fr. Hoha 12.05. Ja sie sehe den Fall und leite es weiter! Ich war echt sauer, da sie mir nicht wirklich bestätigen konnte das die Angelegenheit für mich erledigt ist. Ich solle mich nächste Woche melden um mich zu erkundigen ob jetzt alles i.o sei! UNGLAUBLICH! Sie gab sich Mühe, aber dieser Kundenservice ist eine absolute Katastrophe! Ich werde nichts mehr bestellen"
} | [
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] | titan230 | null | null | {
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} | false | null | 0253a620-a458-4329-b34a-cc23f58fda58 | null | Discarded | "2023-03-04T12:12:40.708885" | {
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Fälschung meiner Bestellung
Guten Tag beim Huusk VIP Support, dies ist meine Antwort/ Nachricht vom 15.05.2022,15.30 Uhr an Huusk VIP Support zur Anfrage vom 29.04.2022 um 15:45.Darauf habe ich bisher keine Antwort erhalten. Ich habe bereits mehrfach mit dem Kundendienst von Huusk Kontakt gehabt, konkret mit Rachelle Ann D. (Rachelle Ann D. Huusk Knives Customer Support Team Dabei wurde das bestehende Problem umfassend dargelegt und eine Klärung versprochen. Bitte überzeugen Sie sich davon durch Kenntnisnahme der Kontakt-Protokolle der Telefon-Gespräche sowie dem e-mail-Verkehr mit Rachelle Ann D. In diesen Kontakten teilte ich mit, dass ich eine Bestellung über 4 Messer (einschließlich Versand für 89.87€ aufgab. Später mußte ich dann aus der Rechnungstellung von Huusk an Klarna erkennen, dass mir eine Bestellung in Höhe von 249,71 € unterstellt wurde. Ich teilte dazu bereits mehrfach Rachelle Ann D mit, dass ich die Differenz-Lieferung nicht akzetiere. Ebenfalls habe ich der für Sie tätigen Bank Klarna den Sachverhalt vorgetragen und gebeten und veranlasst, dass der Differenz-Betrag für die nicht bestellten Messer, Messer-Hüllen und Scheren nicht ausgezahlt wird, sondern lediglich der Betrag für die 4 Messer plus Versandkosten. Das ist bereits erfolgt. Das Paket mit den 4 Messern nahm ich selber entgegen, ein Paket mit weiteren Waren konnte in meiner Abwesenheit nicht entgegen genommen werden; damit erübrigte sich die ansonsten notwendige Rücksendung von nicht bestellter Ware. Ich kann Huusk für den bisherigen Umgang mit der Abwicklung dieses Fehlers kein gutes Zeugnis ausstellen. Ich warte jetzt auf die Nachricht, mit der Sie mir und Ihrer Bank Klarna mitteilen, dass keine Forderungen an mich bestehen. | {
"text": "\n Fälschung meiner Bestellung\n \n Guten Tag beim Huusk VIP Support, dies ist meine Antwort/ Nachricht vom 15.05.2022,15.30 Uhr an Huusk VIP Support zur Anfrage vom 29.04.2022 um 15:45.Darauf habe ich bisher keine Antwort erhalten. Ich habe bereits mehrfach mit dem Kundendienst von Huusk Kontakt gehabt, konkret mit Rachelle Ann D. (Rachelle Ann D. Huusk Knives Customer Support Team Dabei wurde das bestehende Problem umfassend dargelegt und eine Klärung versprochen. Bitte überzeugen Sie sich davon durch Kenntnisnahme der Kontakt-Protokolle der Telefon-Gespräche sowie dem e-mail-Verkehr mit Rachelle Ann D. In diesen Kontakten teilte ich mit, dass ich eine Bestellung über 4 Messer (einschließlich Versand für 89.87€ aufgab. Später mußte ich dann aus der Rechnungstellung von Huusk an Klarna erkennen, dass mir eine Bestellung in Höhe von 249,71 € unterstellt wurde. Ich teilte dazu bereits mehrfach Rachelle Ann D mit, dass ich die Differenz-Lieferung nicht akzetiere. Ebenfalls habe ich der für Sie tätigen Bank Klarna den Sachverhalt vorgetragen und gebeten und veranlasst, dass der Differenz-Betrag für die nicht bestellten Messer, Messer-Hüllen und Scheren nicht ausgezahlt wird, sondern lediglich der Betrag für die 4 Messer plus Versandkosten. Das ist bereits erfolgt. Das Paket mit den 4 Messern nahm ich selber entgegen, ein Paket mit weiteren Waren konnte in meiner Abwesenheit nicht entgegen genommen werden; damit erübrigte sich die ansonsten notwendige Rücksendung von nicht bestellter Ware. Ich kann Huusk für den bisherigen Umgang mit der Abwicklung dieses Fehlers kein gutes Zeugnis ausstellen. Ich warte jetzt auf die Nachricht, mit der Sie mir und Ihrer Bank Klarna mitteilen, dass keine Forderungen an mich bestehen."
} | [
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} | false | null | 02541bc4-158a-45ee-af18-f517c3d45833 | null | Discarded | "2023-03-04T12:12:40.454853" | {
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} |
Vileda Wäscheständer klappt zusammen
Habe den Wäscheständer vor 2 Tagen gekauft . Erste Waschmaschinenladung aufgegangen. Ganz normale Wäsche . Mitten in der Nacht ist der Wäscheständer einfach zusammen gebrochen. Seitdem hält er auch nicht mehr . Hoffe ich kann ihn am Montag reklamieren. Hab mir echt bessere Qualität erhofft . | {
"text": "\n Vileda Wäscheständer klappt zusammen\n \n Habe den Wäscheständer vor 2 Tagen gekauft . Erste Waschmaschinenladung aufgegangen. Ganz normale Wäsche . Mitten in der Nacht ist der Wäscheständer einfach zusammen gebrochen. Seitdem hält er auch nicht mehr . Hoffe ich kann ihn am Montag reklamieren. Hab mir echt bessere Qualität erhofft ."
} | [
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} | false | null | 0257080d-e557-4b5c-ad20-6d0db70b8270 | null | Validated | "2023-03-04T12:12:42.146130" | {
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} |
Finish powerball tabs reinigen schlecht und verunreinigen die Spülmaschine
Hallo, seit Jahren benutze ich Discouter-Geschirr-Tabs. Nun habe ich mich von einer Freundin überreden lassen und Ihre Tabs gekauft, ich habe 2 Packungen gekauft, diese habe ich jedoch nicht mehr, da ich meine Tabs in einem gesonderten Behälter aufbewahre. Die Finish Tabs reinigen das Geschirr nicht gut es bleiben Rückstände darauf und dieser rote Punkt verunreinigt das innere der Maschine, da Rückstände bleiben. Am meiner Maschine kann es nicht liegen, nach Benutzung von anderen Tabs ist alles wieder sauber. Ich bitte Sie um Erstattung des Kaufpreises der 2 Packungen. Ich habe noch ca. 50 Tabs Mit freundlichem Gruß ****** ****** | {
"text": "\n Finish powerball tabs reinigen schlecht und verunreinigen die Spülmaschine\n \n Hallo, seit Jahren benutze ich Discouter-Geschirr-Tabs. Nun habe ich mich von einer Freundin überreden lassen und Ihre Tabs gekauft, ich habe 2 Packungen gekauft, diese habe ich jedoch nicht mehr, da ich meine Tabs in einem gesonderten Behälter aufbewahre. Die Finish Tabs reinigen das Geschirr nicht gut es bleiben Rückstände darauf und dieser rote Punkt verunreinigt das innere der Maschine, da Rückstände bleiben. Am meiner Maschine kann es nicht liegen, nach Benutzung von anderen Tabs ist alles wieder sauber. Ich bitte Sie um Erstattung des Kaufpreises der 2 Packungen. Ich habe noch ca. 50 Tabs Mit freundlichem Gruß ****** ******"
} | [
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} | false | null | 0284cf6b-b541-417e-b9b0-f91b3d160a17 | null | Validated | "2023-03-04T12:12:42.801066" | {
"text_length": 778
} |
Weshalb bekomme Ich keine Ersatzteile für den Tne mit Gestängeepro Grill zum die verzogene Kohlewan
Weshalb bekomme Ich keine Ersatzteile für den Tepro Grill mit Gestänge zum absenken oder anheben der Wanne mit Kohlewanne . Wie gesagt 2 Jahre alt und komplett verzogen! MfG | {
"text": "\n Weshalb bekomme Ich keine Ersatzteile für den Tne mit Gestängeepro Grill zum die verzogene Kohlewan\n \n Weshalb bekomme Ich keine Ersatzteile für den Tepro Grill mit Gestänge zum absenken oder anheben der Wanne mit Kohlewanne . Wie gesagt 2 Jahre alt und komplett verzogen! MfG"
} | [
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] | titan230 | Austausch | argilla | {
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} | false | null | 028accde-ea24-4ed8-8d91-7fb567442348 | null | Validated | "2023-03-04T12:12:37.822676" | {
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Absenkautomatik Toilettendeckel
Wir haben lt. vorliegender Rechnung von Hornbach am 15.09.2015 einen Omnia Architectura WC Sitz softclos gekauft und montiert. Die Absenkautomatik der Brille und Deckel funktionierten bisher tadellos. Seit letzter Woche funktioniert die Absenkautomatik des Deckels nicht mehr - aber die Brille schließt noch soft. Ich habe den Sitz demontiert und festgestellt, dass der linke Widerstand im Verhältnis zu rechts ziemlich gering ist. Nun meine Frage: wie kann die Absenkautomatik repariert werden? | {
"text": "\n Absenkautomatik Toilettendeckel\n \n Wir haben lt. vorliegender Rechnung von Hornbach am 15.09.2015 einen Omnia Architectura WC Sitz softclos gekauft und montiert. Die Absenkautomatik der Brille und Deckel funktionierten bisher tadellos. Seit letzter Woche funktioniert die Absenkautomatik des Deckels nicht mehr - aber die Brille schließt noch soft. Ich habe den Sitz demontiert und festgestellt, dass der linke Widerstand im Verhältnis zu rechts ziemlich gering ist. Nun meine Frage: wie kann die Absenkautomatik repariert werden?"
} | [
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] | titan230 | null | null | {
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} | false | null | 02bbe8f0-0795-4416-bb53-4d137c5ff157 | null | Default | "2023-03-04T12:12:43.161597" | {
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Zusammenkleben der Taps
Ich habe Ihnen schon mehrere E-Mails geschrieben aber Sie reagieren darauf nicht.Muß ich denn den Anwalt der mich immer anschreibt zu Rate ziehen? ****** ****** E-mail ******@t-online.de | {
"text": "\n Zusammenkleben der Taps\n \n Ich habe Ihnen schon mehrere E-Mails geschrieben aber Sie reagieren darauf nicht.Muß ich denn den Anwalt der mich immer anschreibt zu Rate ziehen? ****** ****** E-mail ******@t-online.de"
} | [
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} | false | null | 02da9a3d-ccba-4287-a877-7bb881edcb1d | null | Validated | "2023-03-04T12:12:41.699889" | {
"text_length": 274
} |
Vileda Eimer Tretfunktion defekt
Ich habe mir vor 6 Monaten von Vileda Bodenreinigungs Set Turbo gekauft, war auch sehr zufrieden damit, leider funktioniert die Schleuderfunktion nicht, erst klemmte und dann ist komplett auseinander gefallen, ich habe leider krin Kassenzettel mehr weil ich davon ausgegangen bin dass sowas länger hält, hoffe das ich auf Kulanz ein Austausch bekomme weil meine Erwartungen für diese Preisverhältnis mehr war. Mit freundlichen Grüßen ****** | {
"text": "\n Vileda Eimer Tretfunktion defekt\n \n Ich habe mir vor 6 Monaten von Vileda Bodenreinigungs Set Turbo gekauft, war auch sehr zufrieden damit, leider funktioniert die Schleuderfunktion nicht, erst klemmte und dann ist komplett auseinander gefallen, ich habe leider krin Kassenzettel mehr weil ich davon ausgegangen bin dass sowas länger hält, hoffe das ich auf Kulanz ein Austausch bekomme weil meine Erwartungen für diese Preisverhältnis mehr war. Mit freundlichen Grüßen ******"
} | [
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} | false | null | 02dab5b3-f1ff-4337-bd03-3148a8b00dd1 | null | Validated | "2023-03-04T12:12:42.328534" | {
"text_length": 540
} |
Frühstücksbox auseinandergerissen
Ich habe meine Frühstücksbox gereinigt und plötzlich hatte ich 2 Teile in der Hand. | {
"text": "\n Frühstücksbox auseinandergerissen\n \n Ich habe meine Frühstücksbox gereinigt und plötzlich hatte ich 2 Teile in der Hand."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 02f188c8-457a-4021-8fc0-6e4657f1b695 | null | Validated | "2023-03-04T12:12:38.588897" | {
"text_length": 181
} |
Beschädigte Rollladen
Wir haben 2 Rollläden bestellt, die verbeult und verzogen bei uns angekommen sind. Die Verpackungen waren nicht beschädigt. Wir haben mehrfach E-Mails geschrieben, und haben bisher keine Antwort erhalten. Die Hotline ist einfach entsetzlich - mehrfache Anrufe und ewige Zeit in der Warteschleife - und niemanden erreicht! | {
"text": "\n Beschädigte Rollladen\n \n Wir haben 2 Rollläden bestellt, die verbeult und verzogen bei uns angekommen sind. Die Verpackungen waren nicht beschädigt. Wir haben mehrfach E-Mails geschrieben, und haben bisher keine Antwort erhalten. Die Hotline ist einfach entsetzlich - mehrfache Anrufe und ewige Zeit in der Warteschleife - und niemanden erreicht!"
} | [
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] | titan230 | Kontakt-Unterlassung | argilla | {
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} | false | null | 03194650-3b60-4108-885f-666849899069 | null | Validated | "2023-03-04T12:12:39.713506" | {
"text_length": 409
} |
3 Messer zu viel geschickt, wie bekomme ich einen Retoureschein?
Stornieren war gleich nach Bestellung nicht möglich, jetzt soll Mann 100 Zeichen schreiben, was soll das. | {
"text": "\n 3 Messer zu viel geschickt, wie bekomme ich einen Retoureschein?\n \n Stornieren war gleich nach Bestellung nicht möglich, jetzt soll Mann 100 Zeichen schreiben, was soll das."
} | [
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] | titan230 | Rückgabe | argilla | {
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} | false | null | 033b9844-bebb-4c8a-8ebe-c521f92f4490 | null | Validated | "2023-03-04T12:12:40.497549" | {
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Paket wurde zurückgeschickt
Paket konnte nicht zugestellt werden,weil die Zustelldaten nicht stimmten.Ich bitte um Stornierung der RECHNUNG | {
"text": "\n Paket wurde zurückgeschickt\n \n Paket konnte nicht zugestellt werden,weil die Zustelldaten nicht stimmten.Ich bitte um Stornierung der RECHNUNG"
} | [
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} | false | null | 035aa509-dd0f-49a8-866d-87c66222bdee | null | Validated | "2023-03-04T12:12:38.784104" | {
"text_length": 203
} |
Stornierung
Ich möchte mein Recht von Stornierung Gebrauch machen und die genannte Bestellung sofort stornieren. | {
"text": "\n Stornierung\n \n Ich möchte mein Recht von Stornierung Gebrauch machen und die genannte Bestellung sofort stornieren."
} | [
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} | false | null | 03643903-593e-4574-9824-5cfc30847f09 | null | Validated | "2023-03-04T12:12:41.305024" | {
"text_length": 176
} |
Bitte keine e Mails. Mehr schicken!
Bitte keine Werbung mehr schicken,hiermit kündigen | {
"text": "\n Bitte keine e Mails. Mehr schicken!\n \n Bitte keine Werbung mehr schicken,hiermit kündigen"
} | [
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] | titan230 | Abo-Kündigung | argilla | {
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} | false | null | 03794f6d-01a7-42fe-aaec-12e42863adf5 | null | Validated | "2023-03-04T12:12:40.846073" | {
"text_length": 150
} |
Die pods sind aufgeplatzt
Ich habe die Persil Packung geöffnet und mehrere pods sind offen gewesen und die anderen waren garnicht mehr benutzbar | {
"text": "\n Die pods sind aufgeplatzt\n \n Ich habe die Persil Packung geöffnet und mehrere pods sind offen gewesen und die anderen waren garnicht mehr benutzbar"
} | [
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},
{
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"score": 0.011207672650026103
}
] | titan230 | Reklamation | argilla | {
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} | false | null | 03881255-7998-41c8-b37e-42545c009746 | null | Validated | "2023-03-04T12:12:41.655626" | {
"text_length": 208
} |
defektes Produkt
Nach 5 Tagen löste sich die Leiste an dem der Rücklauf des Rollos befestigt ist. Rollo lag auf dem Fussboden. | {
"text": "\n defektes Produkt\n \n Nach 5 Tagen löste sich die Leiste an dem der Rücklauf des Rollos befestigt ist. Rollo lag auf dem Fussboden."
} | [
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} | false | null | 0391da8a-f1fe-4a86-8a91-b0de36155a5a | null | Validated | "2023-03-04T12:12:38.051151" | {
"text_length": 190
} |
Garantieleistung trotz bestehender genehmiger Anfrage ohne komplettes Originalteil nicht möglich
Hallo, nach Rückgabe diverser defekter Teile erhielt ich eine genehmigte Garantieanfrage mit Angabe der Garantieleistung. Für die Auswahl eines Ersatzes hatte ich mir etwas Zeit gelassen und als ich diese dann in Anspruch nehmen wollte hatte ich die defekten Teile bereits entsorgt. Daraufhin habe ich keinen Ersatz bekommen. Obwohl ein Foto bestand - die Beraterin -s.u.- sollte es ggf. noch haben. Ich hab leider ein neues Handy und das Foto nicht mehr. Nur den Garantieschein und die zwei Ersatzteile, die zu dem Teigroller P24 gehören. Es handelt sich um 23,00€ + 5,40€ für eine Gefrierschüssel. | {
"text": "\n Garantieleistung trotz bestehender genehmiger Anfrage ohne komplettes Originalteil nicht möglich\n \n Hallo, nach Rückgabe diverser defekter Teile erhielt ich eine genehmigte Garantieanfrage mit Angabe der Garantieleistung. Für die Auswahl eines Ersatzes hatte ich mir etwas Zeit gelassen und als ich diese dann in Anspruch nehmen wollte hatte ich die defekten Teile bereits entsorgt. Daraufhin habe ich keinen Ersatz bekommen. Obwohl ein Foto bestand - die Beraterin -s.u.- sollte es ggf. noch haben. Ich hab leider ein neues Handy und das Foto nicht mehr. Nur den Garantieschein und die zwei Ersatzteile, die zu dem Teigroller P24 gehören. Es handelt sich um 23,00€ + 5,40€ für eine Gefrierschüssel."
} | [
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} | false | null | 039df9dc-49bc-48ee-9cc0-dabcbfa4c00b | null | Discarded | "2023-03-04T12:12:39.098564" | {
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Totale Kundenunfreundlichkeit
Guten Abend, meine Frau und ich waren heute zum letzten Mal in der Filiale Oberhausen. An der Kasse so gegen 14.30Uhr viel der Kassiererin suf das bei einem Artikel der Preis fehlte. Sie schrie schon mehr als eigentlich notwendig war uns deswegen an.... WO DER PREISANHANG WERE UND SIE DESWEGEN JETZT RUMTELRFONIEREN MÜSSE! Das war für mich als Schwerstkranker so schlimm, das wir fast draußen den Notarzt rufen wollten. Wir haben sowas bisher noch nicht erlebt. Meine Frau überlegt rechtliche Schritte zu unternehmen. Ich als Herzkranker Mensch habe nur diese freche Attacke mit meinem Nitrospay überlebt. So eine Person darf doch nicht auf Kunden losgelsssen werden. Das ist unverantwortlich. Frech und den Kunden gegenüber beleidigend. | {
"text": "\n Totale Kundenunfreundlichkeit\n \n Guten Abend, meine Frau und ich waren heute zum letzten Mal in der Filiale Oberhausen. An der Kasse so gegen 14.30Uhr viel der Kassiererin suf das bei einem Artikel der Preis fehlte. Sie schrie schon mehr als eigentlich notwendig war uns deswegen an.... WO DER PREISANHANG WERE UND SIE DESWEGEN JETZT RUMTELRFONIEREN MÜSSE! Das war für mich als Schwerstkranker so schlimm, das wir fast draußen den Notarzt rufen wollten. Wir haben sowas bisher noch nicht erlebt. Meine Frau überlegt rechtliche Schritte zu unternehmen. Ich als Herzkranker Mensch habe nur diese freche Attacke mit meinem Nitrospay überlebt. So eine Person darf doch nicht auf Kunden losgelsssen werden. Das ist unverantwortlich. Frech und den Kunden gegenüber beleidigend."
} | [
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}
] | titan230 | null | null | {
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} | false | null | 03adb993-d11e-4b92-99a3-81600dcab58f | null | Discarded | "2023-03-04T12:12:41.109907" | {
"text_length": 832
} |
Pods lösen sich nicht vollständig auf
Liebes Persil Team! Ich habe zum ersten Mal Persil Pods Color und Vollwaschmittel gekauft. Leider bin ist unzufrieden wenn nicht sogar sehr unzufrieden mit dem Produkt. Bei Temperaturen 30 und 40 Grad Ecoprogramm (Dauer 3 std. löst sich das Pods nicht auf und ich habe den Klibber in der Wäsche kleben. Das gefällt mir nicht. | {
"text": "\n Pods lösen sich nicht vollständig auf\n \n Liebes Persil Team! Ich habe zum ersten Mal Persil Pods Color und Vollwaschmittel gekauft. Leider bin ist unzufrieden wenn nicht sogar sehr unzufrieden mit dem Produkt. Bei Temperaturen 30 und 40 Grad Ecoprogramm (Dauer 3 std. löst sich das Pods nicht auf und ich habe den Klibber in der Wäsche kleben. Das gefällt mir nicht."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 03b59c43-56b4-4841-b339-c55827039d66 | null | Validated | "2023-03-04T12:12:41.658230" | {
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} |
Zweifacher Defekt des Mahlwerks bzw. der Plastikaufhängung bei Nature Ceramill Gewürzmühle
Nach gut 3 Jahren normaler Verwendung im Zweipersonenhaushalt ist bei beiden Mühlen (Salz und Pfeffer hintereinander das Mahlwerk kaputt gegangen (Ausbruch der Plastikaufhängung bei beiden Mühlen. Wir senden die Geräte gerne ein, würden aber schon um Ersatz bzw. Reparatur bitten. Einen Kaufbeleg haben wir leider nicht, da Geschenk, die Mühlen waren aber keinesfalls älter als gut 3 Jahre. Wir bitte um Stellungnahme, ob sie unsere Mühlen als Garantiefall ersetzen bzw. reparieren könnten. Mit freundlichen Grüßen Monika und Dr. ****** ****** | {
"text": "\n Zweifacher Defekt des Mahlwerks bzw. der Plastikaufhängung bei Nature Ceramill Gewürzmühle\n \n Nach gut 3 Jahren normaler Verwendung im Zweipersonenhaushalt ist bei beiden Mühlen (Salz und Pfeffer hintereinander das Mahlwerk kaputt gegangen (Ausbruch der Plastikaufhängung bei beiden Mühlen. Wir senden die Geräte gerne ein, würden aber schon um Ersatz bzw. Reparatur bitten. Einen Kaufbeleg haben wir leider nicht, da Geschenk, die Mühlen waren aber keinesfalls älter als gut 3 Jahre. Wir bitte um Stellungnahme, ob sie unsere Mühlen als Garantiefall ersetzen bzw. reparieren könnten. Mit freundlichen Grüßen Monika und Dr. ****** ******"
} | [
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] | titan230 | Stellungnahme | argilla | {
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} | false | null | 03b973a6-1c69-41dd-9785-af9111f58715 | null | Validated | "2023-03-04T12:12:39.937645" | {
"text_length": 702
} |
vileda jetclean 3in1
Sehr geehrte Damen und Herren, heute am 13.02.2022, habe ich mit meinem vileda jetclean 3in1, Fliesen in meiner Wohnung gereinigt. Die ersten ca. 10 Minuten funktionierte der vileda jetclean 3in1 sehr gut wie immer. Nach ca. 15. Minuten wurde der Motor des vileda jetclean 3in1 auf ein mal lauter. Er reinigte und funktionierte aber weiterhin anstandslos. Daraufhin entfernte ich die Rollenabdeckung und versicherte mich, dass die Reinigungsrolle richtig montiert war. Das war die Rolle auch. Ich schaltete den den vileda jetclean 3in1 wieder ein. Nach kurzem Gebrauch; ca.3 Minuten, machte der vileda jetclean 3in1 komische Geräusche und die Hauptsicherung in meiner Wohnung ging in den Störungsmodus. Der Strom in meiner Wohnung war aus. Dann bemerkte ich, das der vileda jetclean 3in1 nach verbranntem Kunststoff roch. Der Motor des Ich habe den vileda jetclean 3in1 ist jetzt wohl defekt. Ich hoffe der Vileda Kundendienst, kann mir auch diesmal unbürokratisch helfen. Ich habe mit dem Kundendienst bis jetzt sehr gute Erfahrungen gemacht. Die im August defekte Rollenabdeckung(Gummilippe wurde anstandslos und schnell ersetzt. Ich habe den vileda jetclean 3in1 im Juli 2021 geschenkt bekommen. Ich habe den vileda jetclean 3in1 seit ca. 8 Monaten im Gebrauch. Ich benutze ihn einmal wöchentlich. Vielen Dank! Mit freundlichem Gruß ****** | {
"text": "\n vileda jetclean 3in1\n \n Sehr geehrte Damen und Herren, heute am 13.02.2022, habe ich mit meinem vileda jetclean 3in1, Fliesen in meiner Wohnung gereinigt. Die ersten ca. 10 Minuten funktionierte der vileda jetclean 3in1 sehr gut wie immer. Nach ca. 15. Minuten wurde der Motor des vileda jetclean 3in1 auf ein mal lauter. Er reinigte und funktionierte aber weiterhin anstandslos. Daraufhin entfernte ich die Rollenabdeckung und versicherte mich, dass die Reinigungsrolle richtig montiert war. Das war die Rolle auch. Ich schaltete den den vileda jetclean 3in1 wieder ein. Nach kurzem Gebrauch; ca.3 Minuten, machte der vileda jetclean 3in1 komische Geräusche und die Hauptsicherung in meiner Wohnung ging in den Störungsmodus. Der Strom in meiner Wohnung war aus. Dann bemerkte ich, das der vileda jetclean 3in1 nach verbranntem Kunststoff roch. Der Motor des Ich habe den vileda jetclean 3in1 ist jetzt wohl defekt. Ich hoffe der Vileda Kundendienst, kann mir auch diesmal unbürokratisch helfen. Ich habe mit dem Kundendienst bis jetzt sehr gute Erfahrungen gemacht. Die im August defekte Rollenabdeckung(Gummilippe wurde anstandslos und schnell ersetzt. Ich habe den vileda jetclean 3in1 im Juli 2021 geschenkt bekommen. Ich habe den vileda jetclean 3in1 seit ca. 8 Monaten im Gebrauch. Ich benutze ihn einmal wöchentlich. Vielen Dank! Mit freundlichem Gruß ******"
} | [
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] | titan230 | null | null | {
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} | false | null | 03d0d3b1-3b09-4796-b488-d0e4f062dc43 | null | Discarded | "2023-03-04T12:12:42.342007" | {
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Zusammen geschweißte Pods
Leider musste ich bei der Entnahme feststellen, das insgesamt 5 pods miteinander verschweißt/verklebt waren. Beim Versuch diese zu lösen platzen sie auf. LG | {
"text": "\n Zusammen geschweißte Pods\n \n Leider musste ich bei der Entnahme feststellen, das insgesamt 5 pods miteinander verschweißt/verklebt waren. Beim Versuch diese zu lösen platzen sie auf. LG"
} | [
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} | false | null | 03d9b79b-97ac-4db4-b157-8ad6b0c62a90 | null | Validated | "2023-03-04T12:12:42.011475" | {
"text_length": 246
} |
Disc lösen sich nicht auf
Ich habe uns die Persil Disc Gold in einem 80 Paket gekauft. Ich muss die Wäsche oft zwei mal waschen,da sich die Cups nicht richtig auflösen und lilane Flecken hinterlassen. Ich war sonst immer zufrieden mit Persil. Aber diesesmal bin ich enttäuscht. | {
"text": "\n Disc lösen sich nicht auf\n \n Ich habe uns die Persil Disc Gold in einem 80 Paket gekauft. Ich muss die Wäsche oft zwei mal waschen,da sich die Cups nicht richtig auflösen und lilane Flecken hinterlassen. Ich war sonst immer zufrieden mit Persil. Aber diesesmal bin ich enttäuscht."
} | [
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} | false | null | 03e2597e-b428-4c38-9e30-06fbe8ce7ac0 | null | Validated | "2023-03-04T12:12:42.034489" | {
"text_length": 341
} |
Küchenfachberater anscheinend nur an Verkauf von kompletten Küchen interessiert
Meine neue Küche (Preis 6995 Euro ohne E-Geräte wurde am 12.02.2021 geliefert und aufgebaut. Am 23.02.2021 sendete ich dem Fachberater eine E-mail, mir doch bitte einen zusätzlichen Einlegeboden für den 50ziger Hängeschrank zu bestellen. Leider habe ich bis heute, trotz mündlicher Nachfrage, noch keine Bestätigung meiner Bestellung erhalten. Anscheinend ist die Bestellung eines zusätzlichen Einlegebodens kein Geschäft, an dem man viel Geld verdient und somit für die Firma uninteressant ist. | {
"text": "\n Küchenfachberater anscheinend nur an Verkauf von kompletten Küchen interessiert\n \n Meine neue Küche (Preis 6995 Euro ohne E-Geräte wurde am 12.02.2021 geliefert und aufgebaut. Am 23.02.2021 sendete ich dem Fachberater eine E-mail, mir doch bitte einen zusätzlichen Einlegeboden für den 50ziger Hängeschrank zu bestellen. Leider habe ich bis heute, trotz mündlicher Nachfrage, noch keine Bestätigung meiner Bestellung erhalten. Anscheinend ist die Bestellung eines zusätzlichen Einlegebodens kein Geschäft, an dem man viel Geld verdient und somit für die Firma uninteressant ist."
} | [
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}
] | titan230 | Kontakt-Unterlassung | argilla | {
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} | false | null | 04017d80-64fb-41ce-82fd-18e51b7b39e3 | null | Validated | "2023-03-04T12:12:39.508914" | {
"text_length": 639
} |
Fehlerhafte Gabel bei kinderbesteck
Habe ein Kinderbesteck ( Knuddel im April/Mai personalisiert mit dem Namen Mila bestellt zur Taufe verschenkt. Jetzt ist uns aufgefallen das an der Gabel scharfe Kanten sind sehr gefährlich für die Kleine! Leider ist der Karton dafür von ihrem 2jährigem Bruder kaputt gemacht worden. Denke das ist nicht so schlimm oder? Würde gerne wenigstens die Gabel fehlerfrei ersetzt haben kann allerdings die Rechnung nicht mehr finden und auch nicht den Shop über welchen ich bestellt habe da ich ein neues Handy bekommen habe und einige Daten verloren gegangen sind. Was machen wir denn jetzt? Das Besteck sollte ja schon vollständig sein ist ja schließlich ein Andenken! Mit frdl Gruß ****** ****** | {
"text": "\n Fehlerhafte Gabel bei kinderbesteck\n \n Habe ein Kinderbesteck ( Knuddel im April/Mai personalisiert mit dem Namen Mila bestellt zur Taufe verschenkt. Jetzt ist uns aufgefallen das an der Gabel scharfe Kanten sind sehr gefährlich für die Kleine! Leider ist der Karton dafür von ihrem 2jährigem Bruder kaputt gemacht worden. Denke das ist nicht so schlimm oder? Würde gerne wenigstens die Gabel fehlerfrei ersetzt haben kann allerdings die Rechnung nicht mehr finden und auch nicht den Shop über welchen ich bestellt habe da ich ein neues Handy bekommen habe und einige Daten verloren gegangen sind. Was machen wir denn jetzt? Das Besteck sollte ja schon vollständig sein ist ja schließlich ein Andenken! Mit frdl Gruß ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | 04058a63-70b5-4f16-af92-73df8d4c320f | null | Discarded | "2023-03-04T12:12:39.916940" | {
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Bitte keine Kataloge mehr senden
Guten Tag Bitte keine Kataloge mehr senden, diese werden ungelesen entsorgt. Das ist doch schade für ihre Buchhaltung und der Umwelt. Freundliche Grüsse ****** ****** KN 272.979.27 Sonja Lienhard KN 267.617.35 | {
"text": "\n Bitte keine Kataloge mehr senden\n \n Guten Tag Bitte keine Kataloge mehr senden, diese werden ungelesen entsorgt. Das ist doch schade für ihre Buchhaltung und der Umwelt. Freundliche Grüsse ****** ****** KN 272.979.27 Sonja Lienhard KN 267.617.35"
} | [
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] | titan230 | Abo-Kündigung | argilla | {
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} | false | null | 040f43c2-965a-47cb-8eb4-a843870d9790 | null | Validated | "2023-03-04T12:12:40.818961" | {
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Vorratsdosen bestellt, angekommen, befüllt, defekt
Wir haben aktuell vor unsere Küche komplett mit Emsa Produkten zu bestücken. (Leider mit einem misslungenen Start Am Freitag wurden die ersten 6x 2,2 Liter Schiebevorratsdosen geliefert. Leider hat sich beim Versuch die Dosen zu schließen an dem Behälter bei zwei Dosen ein Riss gebildet, ohne unangemessenen Kraftaufwand. Wahrscheinlich war es teilweise auch meine Schuld, da ich versucht habe den Deckel wieder drauf zu schieben, statt ihn einfach drauf zu drücken. Allerdings habe ich auch nirgendwo die Info gesehen, wie es denn tatsächlich funktioniert. | {
"text": "\n Vorratsdosen bestellt, angekommen, befüllt, defekt\n \n Wir haben aktuell vor unsere Küche komplett mit Emsa Produkten zu bestücken. (Leider mit einem misslungenen Start Am Freitag wurden die ersten 6x 2,2 Liter Schiebevorratsdosen geliefert. Leider hat sich beim Versuch die Dosen zu schließen an dem Behälter bei zwei Dosen ein Riss gebildet, ohne unangemessenen Kraftaufwand. Wahrscheinlich war es teilweise auch meine Schuld, da ich versucht habe den Deckel wieder drauf zu schieben, statt ihn einfach drauf zu drücken. Allerdings habe ich auch nirgendwo die Info gesehen, wie es denn tatsächlich funktioniert."
} | [
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} | false | null | 041114b1-fda7-4a00-be86-21627900157f | null | Validated | "2023-03-04T12:12:39.405531" | {
"text_length": 674
} |
Defektes Smart Radiator Thermostat, 4 Mal reklamiert...keine Reaktion!
Seid dem 15.01.2021 habe ich mein Tado Smart Radiator Thermostat Serien Nummer TG0001183744 drei Mal reklamiert. Ich bekam nie eine Antwort und habe das Gerät per 23.06.2021 eingeschickt m.d.B. um Austausch in ein funtionierendes Gerät. Leider erfolgte auch hierauf keine Reaktion. Ich hätte gern ein funktionierendes Ersatzgerät, da ich innerhalb der 24 Monatsfrist reklamiert habe. | {
"text": "\n Defektes Smart Radiator Thermostat, 4 Mal reklamiert...keine Reaktion!\n \n Seid dem 15.01.2021 habe ich mein Tado Smart Radiator Thermostat Serien Nummer TG0001183744 drei Mal reklamiert. Ich bekam nie eine Antwort und habe das Gerät per 23.06.2021 eingeschickt m.d.B. um Austausch in ein funtionierendes Gerät. Leider erfolgte auch hierauf keine Reaktion. Ich hätte gern ein funktionierendes Ersatzgerät, da ich innerhalb der 24 Monatsfrist reklamiert habe."
} | [
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} | false | null | 041911c3-6b3d-4686-a4a0-6dd61a886dd5 | null | Validated | "2023-03-04T12:12:41.126964" | {
"text_length": 518
} |
Persil Disc: Fehlkonstruktion
Die Form dieser Discs scheint eine Fehlkonstruktion zu sein: Sie werden in der Regel sofort bei Waschbeginn nach vorne unter das Sichtfenster gespült und bleiben dort liegen. Erst beim Schleudern gelangen sie über den Sog der Trommel vollständig an die Wäsche. Meistens jedenfalls. | {
"text": "\n Persil Disc: Fehlkonstruktion\n \n Die Form dieser Discs scheint eine Fehlkonstruktion zu sein: Sie werden in der Regel sofort bei Waschbeginn nach vorne unter das Sichtfenster gespült und bleiben dort liegen. Erst beim Schleudern gelangen sie über den Sog der Trommel vollständig an die Wäsche. Meistens jedenfalls."
} | [
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{
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}
] | titan230 | Reklamation | argilla | {
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} | false | null | 04238699-ecc2-4a01-8e8a-8cbd7e07b063 | null | Validated | "2023-03-04T12:12:41.716859" | {
"text_length": 375
} |
Kindertrinkflaschen.
Sehr geehrter EMSA Kundenservice, wir haben verschiedene Kinder-Trinkflaschen im Gebrauch und sind mit der Qualität insgesamt zufrieden. Allerdings ist es nirgends möglich, ein neues Mundstück für die 0,4L Trinkflasche zu finden. Mundstücke werden ständig benutzt und sollten daher in jedem Fall einzeln zu erwerben sein. | {
"text": "\n Kindertrinkflaschen.\n \n Sehr geehrter EMSA Kundenservice, wir haben verschiedene Kinder-Trinkflaschen im Gebrauch und sind mit der Qualität insgesamt zufrieden. Allerdings ist es nirgends möglich, ein neues Mundstück für die 0,4L Trinkflasche zu finden. Mundstücke werden ständig benutzt und sollten daher in jedem Fall einzeln zu erwerben sein."
} | [
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"label": "Reparatur",
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{
"label": "Storno",
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{
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{
"label": "Kundenlob",
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"label": "Vertragskorrektur",
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{
"label": "Information",
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{
"label": "Vertragsabschluss",
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{
"label": "Kontoschließung",
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"label": "Erstattung",
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"label": "Aufwandsentschädigung",
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{
"label": "Mahnung",
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{
"label": "Mitarbeiterbeschwerde",
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}
] | titan230 | Kundenservice | argilla | {
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} | false | null | 0432dfe3-637a-4271-ad66-1b89ac1d5021 | null | Validated | "2023-03-04T12:12:39.277788" | {
"text_length": 406
} |
Ich benötige ein Retouren-Ticket für Ware, die zuviel bestellt wurde.
Bei der Bestellung der Kissenbezüge bin ich auf den falschen Botton gekommen und habe anstatt einen Bezug, vier Bezüge bestellt. Ich benötige jedoch nur den einen. ZUSAMMENFASSUNG DER BESTELLUNG #o8g1e2 Derila Pillow - x1 - € 39,95 Standard Delivery - x1 - € 8,95 Derila Cooling Cover - x4 - € 65,96 Gesamtbetrag: € 114,86 Lieferadresse Dornbrachtweg 2 Bad Berleburg , 57319 Germany | {
"text": "\n Ich benötige ein Retouren-Ticket für Ware, die zuviel bestellt wurde.\n \n Bei der Bestellung der Kissenbezüge bin ich auf den falschen Botton gekommen und habe anstatt einen Bezug, vier Bezüge bestellt. Ich benötige jedoch nur den einen. ZUSAMMENFASSUNG DER BESTELLUNG #o8g1e2 Derila Pillow - x1 - € 39,95 Standard Delivery - x1 - € 8,95 Derila Cooling Cover - x4 - € 65,96 Gesamtbetrag: € 114,86 Lieferadresse Dornbrachtweg 2 Bad Berleburg , 57319 Germany"
} | [
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] | titan230 | Rückgabe | argilla | {
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} | false | null | 0434af41-3213-427c-a1a7-564a10dec0e9 | null | Validated | "2023-03-04T12:12:41.243499" | {
"text_length": 517
} |
Rückstände Persil Discs
Hallo, fast jedes Mal, wenn ich die Waschmaschine nach dem vollständig ausgeführten Programm (heute war es 40 Grad, 60 Minuten = Sportwäsche-Programm, ist aber auch bei anderen Programmen schon passiert öffne, finde ich diese glibberige Masse im Gummi der Waschmaschinentür - das ist eklig! Schade, denn das ist für mich ein Grund, diese Discs nicht mehr zu kaufen! | {
"text": "\n Rückstände Persil Discs\n \n Hallo, fast jedes Mal, wenn ich die Waschmaschine nach dem vollständig ausgeführten Programm (heute war es 40 Grad, 60 Minuten = Sportwäsche-Programm, ist aber auch bei anderen Programmen schon passiert öffne, finde ich diese glibberige Masse im Gummi der Waschmaschinentür - das ist eklig! Schade, denn das ist für mich ein Grund, diese Discs nicht mehr zu kaufen!"
} | [
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} | false | null | 04383b8b-5b28-4957-a4f0-cebf4e8ffb71 | null | Validated | "2023-03-04T12:12:41.834259" | {
"text_length": 453
} |
Wie retouniere ich?
Ich möchte mich nicht beschweren, aber versuche, bisher ohne Erfolg, einen Retourenschein zu erhalten/auszudrucken! Bitte um Ihre Hilfe! Danke im voraus, ****** ****** | {
"text": "\n Wie retouniere ich?\n \n Ich möchte mich nicht beschweren, aber versuche, bisher ohne Erfolg, einen Retourenschein zu erhalten/auszudrucken! Bitte um Ihre Hilfe! Danke im voraus, ****** ******"
} | [
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} | false | null | 0469c599-35d8-47b0-a248-308510a3a7df | null | Validated | "2023-03-04T12:12:41.290501" | {
"text_length": 253
} |
Reklamation
Ich habe da einen Ultra oval 5 l, der bei der dem normalen Gebrauch gerissen ist. Da ich sehr gern damit koche bitte ich Sie mir diesen zu reklamieren. Ich habe bei dem Gebrauch genau auf Ihre Gebrauchsanweisung gehalten. Weiterhin habe ich eine Oyster Box Gr. 3 die sich an der Klappstelle (oder wie man das nennt? gelöst hat. Somit kann ich die Dose nicht mehr schließen und leider auch nicht mehr Nutzten. Ich bitte mir dieses beiden Produkte zu reklamieren. | {
"text": "\n Reklamation\n \n Ich habe da einen Ultra oval 5 l, der bei der dem normalen Gebrauch gerissen ist. Da ich sehr gern damit koche bitte ich Sie mir diesen zu reklamieren. Ich habe bei dem Gebrauch genau auf Ihre Gebrauchsanweisung gehalten. Weiterhin habe ich eine Oyster Box Gr. 3 die sich an der Klappstelle (oder wie man das nennt? gelöst hat. Somit kann ich die Dose nicht mehr schließen und leider auch nicht mehr Nutzten. Ich bitte mir dieses beiden Produkte zu reklamieren."
} | [
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{
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{
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{
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{
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}
] | titan230 | Reklamation | argilla | {
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} | false | null | 04729521-3997-4380-8e40-ea7cb8411915 | null | Validated | "2023-03-04T12:12:38.801123" | {
"text_length": 538
} |
Handschuh Vileda Sensitive der Feine Grösse S/7
Wo kann ich diese Handschuhe in Größe S/7 beziehen? DM und Obi hat diese Grösse nicht mehr. Mfg ****** | {
"text": "\n Handschuh Vileda Sensitive der Feine Grösse S/7\n \n Wo kann ich diese Handschuhe in Größe S/7 beziehen? DM und Obi hat diese Grösse nicht mehr. Mfg ******"
} | [
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] | titan230 | Kundenservice | argilla | {
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} | false | null | 0479d673-591a-4210-a0ec-1ad3773220e4 | null | Validated | "2023-03-04T12:12:42.355415" | {
"text_length": 214
} |
Ware nicht angenommen, Mahnung
Habe das Paket NICHT in Empfang genommen und zurückgehen lassen. Nun erhalte ich eine Mahnung von Klarna. Emails kommen unzustellbar zurück. Was nun? | {
"text": "\n Ware nicht angenommen, Mahnung\n \n Habe das Paket NICHT in Empfang genommen und zurückgehen lassen. Nun erhalte ich eine Mahnung von Klarna. Emails kommen unzustellbar zurück. Was nun?"
} | [
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] | titan230 | Mahnung | argilla | {
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} | false | null | 047c5950-3356-41f7-ac68-5a5a871f28d8 | null | Validated | "2023-03-04T12:12:40.376744" | {
"text_length": 244
} |
Retoure
Achtung vor Kauf über Huusk Store! Kein richtiger Ansprechpartner und eine kostenlose Retoure ist nicht möglich1 es kommt immer der gleiche Test über Reklamation24. Nepper Schlepper Bauernfänger! | {
"text": "\n Retoure\n \n Achtung vor Kauf über Huusk Store! Kein richtiger Ansprechpartner und eine kostenlose Retoure ist nicht möglich1 es kommt immer der gleiche Test über Reklamation24. Nepper Schlepper Bauernfänger!"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 0480e993-33ce-4ee9-aaf6-259604b6356a | null | Validated | "2023-03-04T12:12:40.349988" | {
"text_length": 267
} |
keramikspühlkasten voncersanit toilette defekt geliefert (riss)
die toilette und der spühlkasten wurden getrennt geliefert.derspühlkasten ist gerissen,in dem großen karton lagen die schrauben einzeln,nicht vollständig herum. | {
"text": "\n keramikspühlkasten voncersanit toilette defekt geliefert (riss)\n \n die toilette und der spühlkasten wurden getrennt geliefert.derspühlkasten ist gerissen,in dem großen karton lagen die schrauben einzeln,nicht vollständig herum."
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 048adbf9-fb3b-4e03-bd68-b5d2792e99f2 | null | Validated | "2023-03-04T12:12:42.777122" | {
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} |
Bestellung wurde nach 4 Wochen storniert
Am 22.11.2022 eine Rollladen bestellt. Keine Reaktionen auf meine Emails. Telefonisch nicht zu erreichen. Am 21.12.2022 eine email mit dem Wortlaut, Ihre Bestellung wurde storniert. Nun warte ich mein GELD. Ich kann nur sagen einfach unmöglich. | {
"text": "\n Bestellung wurde nach 4 Wochen storniert\n \n Am 22.11.2022 eine Rollladen bestellt. Keine Reaktionen auf meine Emails. Telefonisch nicht zu erreichen. Am 21.12.2022 eine email mit dem Wortlaut, Ihre Bestellung wurde storniert. Nun warte ich mein GELD. Ich kann nur sagen einfach unmöglich."
} | [
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} | false | null | 048d37dd-a306-4f10-98a1-17df94d3176e | null | Validated | "2023-03-04T12:12:39.643207" | {
"text_length": 349
} |
Der Automat geht immer von alleine auf
Der Automat geht immer von alleine auf und kann dann nicht mehr sprühen | {
"text": "\n Der Automat geht immer von alleine auf\n \n Der Automat geht immer von alleine auf und kann dann nicht mehr sprühen"
} | [
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{
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}
] | titan230 | Reklamation | argilla | {
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} | false | null | 048f75d7-f952-4d07-a91e-02c3b511cc01 | null | Validated | "2023-03-04T12:12:42.896131" | {
"text_length": 174
} |
Topfdeckel gesprungen
Bin gerade am kochen lässt es plötzlich einen Schlag. Topfdeckel beim Pasta abkochen gesprungen | {
"text": "\n Topfdeckel gesprungen\n \n Bin gerade am kochen lässt es plötzlich einen Schlag. Topfdeckel beim Pasta abkochen gesprungen"
} | [
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} | false | null | 0496c74a-5e1a-47ef-86b7-ee9626846f53 | null | Validated | "2023-03-04T12:12:40.030560" | {
"text_length": 181
} |
Defekt Easy Clean & Ring
Sehr geehrte Damen und Herren, normalerweise bin ich sehr zufrieden mit den Produkten von Vileda. Leider muss ich jetzt aber anmerken, dass der Drehmechanismus des Easy Clean & Ring nach kurzer Zeit defekt ist. Das Gerät wurde bei Lidl gekauft, jedoch liegt kein Kaufbeleg mehr vor. | {
"text": "\n Defekt Easy Clean & Ring\n \n Sehr geehrte Damen und Herren, normalerweise bin ich sehr zufrieden mit den Produkten von Vileda. Leider muss ich jetzt aber anmerken, dass der Drehmechanismus des Easy Clean & Ring nach kurzer Zeit defekt ist. Das Gerät wurde bei Lidl gekauft, jedoch liegt kein Kaufbeleg mehr vor."
} | [
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} | false | null | 04a19996-fcb7-4034-b64a-b15dc2e7f620 | null | Validated | "2023-03-04T12:12:42.324554" | {
"text_length": 372
} |
EMSA - Mug Deckel schließt nicht
Sehr geehrte Damen und Herren, der Decke meines Bechers schließt nicht mehr, habe den Becher Über Amazon erworben! Kann man den Deckel austauschen?Wir haben vier Stück davon ,alle funktionieren nur der von mir nicht | {
"text": "\n EMSA - Mug Deckel schließt nicht\n \n Sehr geehrte Damen und Herren, der Decke meines Bechers schließt nicht mehr, habe den Becher Über Amazon erworben! Kann man den Deckel austauschen?Wir haben vier Stück davon ,alle funktionieren nur der von mir nicht"
} | [
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] | titan230 | Austausch | argilla | {
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} | false | null | 04c884dd-bee2-4ac9-8533-5a7b01137c97 | null | Validated | "2023-03-04T12:12:39.251060" | {
"text_length": 312
} |
Undichte Tupperdose
Sehr geehrte Damen und Herren, leider hielt das Versprechen der Tupperwarenvertreterin nicht. Meine Tupperdose, die sich sonst sehr gut eignete um mein Mittagessen aufzubewahren ist nach circa 5 Jahren undicht. Leider tropfte die Salatsoße in mein neues Auto. Die Dose behilft ihre Dichtigkeit nicht. | {
"text": "\n Undichte Tupperdose\n \n Sehr geehrte Damen und Herren, leider hielt das Versprechen der Tupperwarenvertreterin nicht. Meine Tupperdose, die sich sonst sehr gut eignete um mein Mittagessen aufzubewahren ist nach circa 5 Jahren undicht. Leider tropfte die Salatsoße in mein neues Auto. Die Dose behilft ihre Dichtigkeit nicht."
} | [
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] | titan230 | Reklamation | argilla | {
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Schüssel hat Verfärbungen
Das Einsenden ist mir zu umständlich | {
"text": "\n Schüssel hat Verfärbungen\n \n Das Einsenden ist mir zu umständlich"
} | [
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] | titan230 | null | null | {
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} | false | null | 04cd32c0-d71a-4d00-9c59-c2fdc7562900 | null | Discarded | "2023-03-04T12:12:38.639690" | {
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Umtausch, Kostenausgleich, defekter Artikel
Sehr geehrte Damen und Herren, am 27.09.2020 habe ich den Artikel Nr. 30010892-00 (Wasserhahn per Nachnahme bestellt. Diesen Artikel habe ich direkt wieder zurückgesandt. Der Wasserhan war zu groß. Daraufhin folgte eine neue Bestellung, Artikel Nr. 32487000101, per Nachnahme. Dieser ist leider defekt (eine Pore. Diesen Artikel möchte ich gerne austauschen. Bis heute ist noch kein Geld zurückerstattet worden. Eine telefonische Verbindung war bis heute nicht möglich. Zudem habe ich schon zwei Mails direkt an Ihre Email (info@reuter gesendet. Mit freundlichen Grüßen, ****** ****** | {
"text": "\n Umtausch, Kostenausgleich, defekter Artikel\n \n Sehr geehrte Damen und Herren, am 27.09.2020 habe ich den Artikel Nr. 30010892-00 (Wasserhahn per Nachnahme bestellt. Diesen Artikel habe ich direkt wieder zurückgesandt. Der Wasserhan war zu groß. Daraufhin folgte eine neue Bestellung, Artikel Nr. 32487000101, per Nachnahme. Dieser ist leider defekt (eine Pore. Diesen Artikel möchte ich gerne austauschen. Bis heute ist noch kein Geld zurückerstattet worden. Eine telefonische Verbindung war bis heute nicht möglich. Zudem habe ich schon zwei Mails direkt an Ihre Email (info@reuter gesendet. Mit freundlichen Grüßen, ****** ******"
} | [
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} | false | null | 04d0a886-6bd0-41ee-be39-f992a6be62b1 | null | Discarded | "2023-03-04T12:12:38.395643" | {
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} |
Verschluss von mittlerer Dose (Maxi Twin Set) abgebrochen
Der Verschluss von der mittlerer Dose aus dem Maxi -Twin Set ist abgebrochen, können Sie mir diese Büchse bitte ersetzten? Vielen Dank für Ihre Bemühungen. mfG | {
"text": "\n Verschluss von mittlerer Dose (Maxi Twin Set) abgebrochen\n \n Der Verschluss von der mittlerer Dose aus dem Maxi -Twin Set ist abgebrochen, können Sie mir diese Büchse bitte ersetzten? Vielen Dank für Ihre Bemühungen. mfG"
} | [
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} | false | null | 04d7a25f-6bd9-4158-885b-471a987287ee | null | Validated | "2023-03-04T12:12:39.063428" | {
"text_length": 282
} |
Schere defekt
Ich habe mir vor ein paar Jahren eine Tupperware-Schere gekauft mit angeblichen 30 jährigen Garantie. Leider funktioniert die Schere nicht mehr einwandfrei. Ich schickte diese zum Umtauschen an Tupperware. Tupperware lehnte den Umtausch ab und begründete diese mit, es ist kein Materialfehler festgestellt worden von daher von Umtausch ausgeschlossen. Das die Tupperware den Kunden 30 jährige Garantie versprechen ist gelogen. Die teure Schere kann ich mir an die Wand hängen. | {
"text": "\n Schere defekt\n \n Ich habe mir vor ein paar Jahren eine Tupperware-Schere gekauft mit angeblichen 30 jährigen Garantie. Leider funktioniert die Schere nicht mehr einwandfrei. Ich schickte diese zum Umtauschen an Tupperware. Tupperware lehnte den Umtausch ab und begründete diese mit, es ist kein Materialfehler festgestellt worden von daher von Umtausch ausgeschlossen. Das die Tupperware den Kunden 30 jährige Garantie versprechen ist gelogen. Die teure Schere kann ich mir an die Wand hängen."
} | [
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{
"label": "Information",
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}
] | titan230 | Umtausch | argilla | {
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} | false | null | 04d8d8e2-a103-4a88-994e-3367219d25b0 | null | Validated | "2023-03-04T12:12:38.971796" | {
"text_length": 555
} |
Einmal Pyrolyse und Backofen ist defekt. Spülmaschine spült schlecht.
Ich habe vor einem Jahr meine neue Küche eingebaut und einen Backofen und eine Geschirrspülmaschine von kkt Kolbe erworben. Zunächst war ich vom Design und den Funktionen sehr begeistert, aber mit der Benutzung stellte sich mehr und mehr heraus, dass die Qualität an vielen kleinen Stellen haperte. Da dachte ich mir noch, das kann man passieren bei einem relativ günstigen Preis. Ziemlich schnell kam es aber zustande, dass ich mit dem Spülergebnis bei mindestens jedem zweiten Lauf unzufrieden war. Auch regelmäßige Tiefenreinigungen haben kaum Besserung gebracht. Also stand der Gedanke sie zurück zu schicken schnell im Raum, war aber wegen des großen Aufwands von aus- und wiedereinbau eines Neugeräts erstmal in den Hintergrund gerückt. Nun wollte ich erstmals meine Pyrolyse Funktion an meinem Backofen austesten. Das erste Mal verwundert war ich als es recht stark anfing nach Rauch zu riechen. Aber nach Beendigung des Programms zeigte das Display nur E08 an. Im Handbuch war keine Lösung zu finden. Dann versuchte ich es damit den Stecker zu ziehen. Nach längerer Internet Recherche fand ich, dass der Backofen mindestens vier Stunden vom Netz sein muss um sich zu reseten. Ok. Also über Nacht Zeit gegeben. Das hatte aber nur eine Änderung des Fehlercodes zufolge. Nun zeigt er E01 an und eine Benutzung ist unmöglich. Ich möchte nun beide Geräte zurück geben! | {
"text": "\n Einmal Pyrolyse und Backofen ist defekt. Spülmaschine spült schlecht.\n \n Ich habe vor einem Jahr meine neue Küche eingebaut und einen Backofen und eine Geschirrspülmaschine von kkt Kolbe erworben. Zunächst war ich vom Design und den Funktionen sehr begeistert, aber mit der Benutzung stellte sich mehr und mehr heraus, dass die Qualität an vielen kleinen Stellen haperte. Da dachte ich mir noch, das kann man passieren bei einem relativ günstigen Preis. Ziemlich schnell kam es aber zustande, dass ich mit dem Spülergebnis bei mindestens jedem zweiten Lauf unzufrieden war. Auch regelmäßige Tiefenreinigungen haben kaum Besserung gebracht. Also stand der Gedanke sie zurück zu schicken schnell im Raum, war aber wegen des großen Aufwands von aus- und wiedereinbau eines Neugeräts erstmal in den Hintergrund gerückt. Nun wollte ich erstmals meine Pyrolyse Funktion an meinem Backofen austesten. Das erste Mal verwundert war ich als es recht stark anfing nach Rauch zu riechen. Aber nach Beendigung des Programms zeigte das Display nur E08 an. Im Handbuch war keine Lösung zu finden. Dann versuchte ich es damit den Stecker zu ziehen. Nach längerer Internet Recherche fand ich, dass der Backofen mindestens vier Stunden vom Netz sein muss um sich zu reseten. Ok. Also über Nacht Zeit gegeben. Das hatte aber nur eine Änderung des Fehlercodes zufolge. Nun zeigt er E01 an und eine Benutzung ist unmöglich. Ich möchte nun beide Geräte zurück geben!"
} | [
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] | titan230 | null | null | {
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} | false | null | 04dffbe4-f99a-4ef3-bca7-8236ea1f6ef0 | null | Discarded | "2023-03-04T12:12:41.153621" | {
"text_length": 1505
} |
Kein Dampf bei Dampfreiniger Mop
Am 25.05.2020 habe ich bei Lidl-online einen Dampfreiniger Mop gekauft. Das Gerät war ca. 50 Stunden im Einsatz. Jetzt macht es beim Einschalten Klopfgeräusche und nach etwa 20 Sekunden tritt für 10 Sekunden Dampf aus. Danach minutenlanges Klopfen bis zum nächsten Dampfaustritt. Entkalkung gemäß Anleitung hat nichts gebracht. Was ist zu tun? | {
"text": "\n Kein Dampf bei Dampfreiniger Mop\n \n Am 25.05.2020 habe ich bei Lidl-online einen Dampfreiniger Mop gekauft. Das Gerät war ca. 50 Stunden im Einsatz. Jetzt macht es beim Einschalten Klopfgeräusche und nach etwa 20 Sekunden tritt für 10 Sekunden Dampf aus. Danach minutenlanges Klopfen bis zum nächsten Dampfaustritt. Entkalkung gemäß Anleitung hat nichts gebracht. Was ist zu tun?"
} | [
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] | titan230 | Kundenservice | argilla | {
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} | false | null | 04e804e6-590e-48cc-b37c-ba87664a2ff4 | null | Validated | "2023-03-04T12:12:42.364963" | {
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WMF Kundenservice
ich habe schon 3 x eine Mail wegen einem Garantie/bzw, Reparaturfall geschrieben, zuerst keine Antwort, dann nach telefonischer Rückfrage habe ich eine Anweisung und Email bekommen, wie ich weiter verfahren soll. Habe dann alles so gemacht und auf die Mail geantwortet, jedoch kommt die EMail immer wieder zurück. | {
"text": "\n WMF Kundenservice\n \n ich habe schon 3 x eine Mail wegen einem Garantie/bzw, Reparaturfall geschrieben, zuerst keine Antwort, dann nach telefonischer Rückfrage habe ich eine Anweisung und Email bekommen, wie ich weiter verfahren soll. Habe dann alles so gemacht und auf die Mail geantwortet, jedoch kommt die EMail immer wieder zurück."
} | [
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} | false | null | 04fb298c-a185-4543-9ed7-e2885a929b84 | null | Validated | "2023-03-04T12:12:40.041552" | {
"text_length": 396
} |
2x im Einsatz gleich Defekt
Ich habe meiner Mutter insgesamt zweimal das selbe Produkt schenken müssen, es wurde nach zweimaligem Einsatz unbrauchbar, der treteimer gab gleich den Geist auf. Der Preis von diesem Produkt ist sein Geld nicht wert. Meine Mutter sollte eine arbeitserleichterung bekommen, das Gegenteil war der Fall. Vileda turbo ist für uns nicht die Nummer 1 ! Zweimal den Montagseimer ! | {
"text": "\n 2x im Einsatz gleich Defekt\n \n Ich habe meiner Mutter insgesamt zweimal das selbe Produkt schenken müssen, es wurde nach zweimaligem Einsatz unbrauchbar, der treteimer gab gleich den Geist auf. Der Preis von diesem Produkt ist sein Geld nicht wert. Meine Mutter sollte eine arbeitserleichterung bekommen, das Gegenteil war der Fall. Vileda turbo ist für uns nicht die Nummer 1 ! Zweimal den Montagseimer !"
} | [
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} | false | null | 04ffc9aa-1cfa-4de5-bce2-e98493e69bdb | null | Validated | "2023-03-04T12:12:42.737599" | {
"text_length": 466
} |
Zu früher Versand
Herzlichen Dank für die unverzügliche Beantwortung; leider habe ich bereits von dem Gruppenleiter Reklamation erfahren, dass er im Rahmen seiner Kompetenz mir nicht helfen kann. Deshalb mein Versuch auf diesem Wege Ansprechpartner zu finden, die in diesem Fall im Sinne des Kunden entscheiden können. Der Firma Reuter ist in diesem Fall ein Fehler unterlaufen - im Grundsatz ja nicht schlimm - doch wenn Fehler passieren, erwarte ich eine kundenfreundliche Behebung des Fehlers. Gruß und Dank für Ihre Unterstützung | {
"text": "\n Zu früher Versand\n \n Herzlichen Dank für die unverzügliche Beantwortung; leider habe ich bereits von dem Gruppenleiter Reklamation erfahren, dass er im Rahmen seiner Kompetenz mir nicht helfen kann. Deshalb mein Versuch auf diesem Wege Ansprechpartner zu finden, die in diesem Fall im Sinne des Kunden entscheiden können. Der Firma Reuter ist in diesem Fall ein Fehler unterlaufen - im Grundsatz ja nicht schlimm - doch wenn Fehler passieren, erwarte ich eine kundenfreundliche Behebung des Fehlers. Gruß und Dank für Ihre Unterstützung"
} | [
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] | titan230 | Kundenservice | argilla | {
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} | false | null | 050c5311-4fd9-4eb5-b155-e30f5d8183fd | null | Validated | "2023-03-04T12:12:38.280019" | {
"text_length": 598
} |
Reklamation Umtausch per
Unglaublich das man jetzt für jedes Produkt was einen Defekt hat jedesmal 1 eigenes Formular ausfüllen muss und noch selber ausdrucken soll. Woher soll ich als Laie denn vorher wissen ob es reklamiert werden kann und anerkannt wird von Tupperware. Wenn es nicht zutrifft soll man 7,99 Euro für Versandkosten bezahlen das ist unverschämt hoch. Wofür gibt es wohnortnahe Tupperberaterinnen! Das ist sehr schlechter Service und hat mit Kundenfreundlichkeit und dem hohen Preis von tupperwareprodukten nichts gemein. Hier entsteht der Eindruck das Tupperware noch mehr an Profit interessiert ist und Käufer abschrecken möchte Dinge zu reklamieren. Diese Art ist sehr abschreckend. | {
"text": "\n Reklamation Umtausch per\n \n Unglaublich das man jetzt für jedes Produkt was einen Defekt hat jedesmal 1 eigenes Formular ausfüllen muss und noch selber ausdrucken soll. Woher soll ich als Laie denn vorher wissen ob es reklamiert werden kann und anerkannt wird von Tupperware. Wenn es nicht zutrifft soll man 7,99 Euro für Versandkosten bezahlen das ist unverschämt hoch. Wofür gibt es wohnortnahe Tupperberaterinnen! Das ist sehr schlechter Service und hat mit Kundenfreundlichkeit und dem hohen Preis von tupperwareprodukten nichts gemein. Hier entsteht der Eindruck das Tupperware noch mehr an Profit interessiert ist und Käufer abschrecken möchte Dinge zu reklamieren. Diese Art ist sehr abschreckend."
} | [
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}
] | titan230 | Reklamation | argilla | {
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} | false | null | 052a3421-60af-4bb8-bed1-e41654a3adde | null | Validated | "2023-03-04T12:12:38.930523" | {
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Vileda Robot VR 101 lässt sich nicht mehr einschalten
Am 10.07.2019 kaufte ich bei Kaufland Frankfurt (Oder den Vileda Robot VR 101, ich war sehr zufrieden mit dem Gerät. nun lässt es sich nicht mehr einschalten, obwohl es aufgeladen wurde. | {
"text": "\n Vileda Robot VR 101 lässt sich nicht mehr einschalten\n \n Am 10.07.2019 kaufte ich bei Kaufland Frankfurt (Oder den Vileda Robot VR 101, ich war sehr zufrieden mit dem Gerät. nun lässt es sich nicht mehr einschalten, obwohl es aufgeladen wurde."
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 052e0d8c-02ec-4c6c-b918-1b43ed05c9bf | null | Validated | "2023-03-04T12:12:42.764840" | {
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Easy Wring Eimer
Nach nur 2 Monaten lässt sich der Wischmob nicht mehr richtig auswringen. Nachdem ich das Pedal heruntergeregelt habe, dreht sich der Korb gleich wieder zurück. Selbst nach mehrmaligen treten ist der Wischmob noch tropfnass. Anfangs drehte der Korb nach dem treten noch weiter, was er nicht mehr macht. Er dreht gleich zurück. Leider habe ich den Beleg nicht mehr. Ich habe nach einem neuen Eimer gesucht, da ich mir noch Wischer nachbestellt habe, aber der ist mir dann doch zu teuer. M.f.G. E.****** | {
"text": "\n Easy Wring Eimer\n \n Nach nur 2 Monaten lässt sich der Wischmob nicht mehr richtig auswringen. Nachdem ich das Pedal heruntergeregelt habe, dreht sich der Korb gleich wieder zurück. Selbst nach mehrmaligen treten ist der Wischmob noch tropfnass. Anfangs drehte der Korb nach dem treten noch weiter, was er nicht mehr macht. Er dreht gleich zurück. Leider habe ich den Beleg nicht mehr. Ich habe nach einem neuen Eimer gesucht, da ich mir noch Wischer nachbestellt habe, aber der ist mir dann doch zu teuer. M.f.G. E.******"
} | [
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} | false | null | 05314341-d826-48d4-b6d0-a4431add7e76 | null | Validated | "2023-03-04T12:12:42.608292" | {
"text_length": 583
} |
Leider ist die klemmhalterung defekt
Leider ist die Rechte Klemmhalterung defekt würde sie bitten mir dies neu zukommen zu lassen. . Vielen lieben Dank ****** ****** | {
"text": "\n Leider ist die klemmhalterung defekt\n \n Leider ist die Rechte Klemmhalterung defekt würde sie bitten mir dies neu zukommen zu lassen. . Vielen lieben Dank ****** ******"
} | [
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} | false | null | 053ac14d-8589-47aa-a679-d5f3499424de | null | Validated | "2023-03-04T12:12:38.059659" | {
"text_length": 230
} |
Der Kundendienst ist nicht erreichbar... falsches Gerät fehlende Fronten
Sehr geehrte Damen und Herren, der Kundendienst ist in diesem Unternehmen ein großes Problem..... Kundenzufriedenheit kann nicht mehr sagen... Seit 2 Monaten ist meine Küche immer noch nicht komplett. Es wurde ein falscher Kühlschrank bestellt, die gelieferten Fronten passen nicht... Vom Oberschrank eine Front ist zerkratzt... muss neu bestellt werden... nach 4 Wochen noch nicht da... Auf der Arbeitsplatte zeichnet sich die Nespresso-Maschine ab, Mangel der Arbeitsplatte... 3 mal waren die Monteure vor Ort gewesen... und jedes Mal passt oder stimmt etwas nicht... Es meldet sich niemand oder kommt auf einen zu... ich möchte Schadenbegrenzung... | {
"text": "\n Der Kundendienst ist nicht erreichbar... falsches Gerät fehlende Fronten\n \n Sehr geehrte Damen und Herren, der Kundendienst ist in diesem Unternehmen ein großes Problem..... Kundenzufriedenheit kann nicht mehr sagen... Seit 2 Monaten ist meine Küche immer noch nicht komplett. Es wurde ein falscher Kühlschrank bestellt, die gelieferten Fronten passen nicht... Vom Oberschrank eine Front ist zerkratzt... muss neu bestellt werden... nach 4 Wochen noch nicht da... Auf der Arbeitsplatte zeichnet sich die Nespresso-Maschine ab, Mangel der Arbeitsplatte... 3 mal waren die Monteure vor Ort gewesen... und jedes Mal passt oder stimmt etwas nicht... Es meldet sich niemand oder kommt auf einen zu... ich möchte Schadenbegrenzung..."
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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Trotz 14 Tage Umtausch recht, nicht umgetauscht und noch blöd behandelt worden
Sehr geehrte Damen und Herren, Ich war heute den 21.09.2020 um ca 13 Uhr in der finale kodi in der Hüls Straße in 45772 Marl. Ich habe am 16.09.2020 ein brotbachmarker von der Marke Russell Hobbs gekauft. Leider ist das Produkt nicht meiner Vorstellung gewesen, bachtzeit ca 4 Stunden und das Brot ist nicht fertig. Ihre Mitarbeiter meinten vor anderen Kunden das man den Teig nicht ordnungsgemäß gemacht hat, meinten selber Schuld wir werden es nicht zurück nehmen da es kein defekt dran ist und heute wäre die nicht kolanz also kein Umtausch ! Sehr traurig denn ich habe ja noch das recht da mir das Gerät nicht gefällt. Im Laden wird man aus gelacht und nicht mehr beachtet ich war defenetiv das letzte mal in einer kodi Finale. Bin mit mir am Rangen ob ich zur verbraucherzentrale und dann zu meinem Anwalt gehen soll. Wozu gibt es dann dieses 14 tägige Umtausch recht? Ich bitte sie um Hilfe da man mit diesen beiden Mitarbeitern nicht reden kann sehr unfreundlich dürften nicht auf Kunden oder Menschen los gelassen werden für diesen Beruf sie die beiden komplett falsch! Ich bitte um eine Rückantwort sonst bin ich innerhalb dieser Woche noch beim Anwalt! Mit freundlichen Grüßen ****** ******. P. S. Kaufbeleg werde ich Ihnen per Email zukommen lassen! | {
"text": "\n Trotz 14 Tage Umtausch recht, nicht umgetauscht und noch blöd behandelt worden\n \n Sehr geehrte Damen und Herren, Ich war heute den 21.09.2020 um ca 13 Uhr in der finale kodi in der Hüls Straße in 45772 Marl. Ich habe am 16.09.2020 ein brotbachmarker von der Marke Russell Hobbs gekauft. Leider ist das Produkt nicht meiner Vorstellung gewesen, bachtzeit ca 4 Stunden und das Brot ist nicht fertig. Ihre Mitarbeiter meinten vor anderen Kunden das man den Teig nicht ordnungsgemäß gemacht hat, meinten selber Schuld wir werden es nicht zurück nehmen da es kein defekt dran ist und heute wäre die nicht kolanz also kein Umtausch ! Sehr traurig denn ich habe ja noch das recht da mir das Gerät nicht gefällt. Im Laden wird man aus gelacht und nicht mehr beachtet ich war defenetiv das letzte mal in einer kodi Finale. Bin mit mir am Rangen ob ich zur verbraucherzentrale und dann zu meinem Anwalt gehen soll. Wozu gibt es dann dieses 14 tägige Umtausch recht? Ich bitte sie um Hilfe da man mit diesen beiden Mitarbeitern nicht reden kann sehr unfreundlich dürften nicht auf Kunden oder Menschen los gelassen werden für diesen Beruf sie die beiden komplett falsch! Ich bitte um eine Rückantwort sonst bin ich innerhalb dieser Woche noch beim Anwalt! Mit freundlichen Grüßen ****** ******. P. S. Kaufbeleg werde ich Ihnen per Email zukommen lassen!"
} | [
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} | false | null | 05664edf-d776-4ded-adfe-3d8186310334 | null | Discarded | "2023-03-04T12:12:40.638316" | {
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Trinkflasche undicht
Hallo, die zweite SIGG Kinderflasche bei DM gekauft und wieder läuft sie tröpfchenweise aus ! Habe extra den Kassenbon aufgehoben , nur leider wird sie nicht zurückgetauscht ! Es ist für mich viel Geld und wir sind leider unzufrieden ! | {
"text": "\n Trinkflasche undicht\n \n Hallo, die zweite SIGG Kinderflasche bei DM gekauft und wieder läuft sie tröpfchenweise aus ! Habe extra den Kassenbon aufgehoben , nur leider wird sie nicht zurückgetauscht ! Es ist für mich viel Geld und wir sind leider unzufrieden !"
} | [
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] | titan230 | Reklamation | argilla | {
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} | false | null | 05910dd9-26da-4999-b84c-a05ab0b5716f | null | Validated | "2023-03-04T12:12:40.964382" | {
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Wischbezug WischMat
Hallo, der o.g. Bezug ist nach einigen Wochen Verwendung an der Naht aufgegangen. Sieht für mich nach einer Fehlverarbeitung aus. Bin sonst andere Qualität von Vileda gewohnt. Viele Grüße | {
"text": "\n Wischbezug WischMat\n \n Hallo, der o.g. Bezug ist nach einigen Wochen Verwendung an der Naht aufgegangen. Sieht für mich nach einer Fehlverarbeitung aus. Bin sonst andere Qualität von Vileda gewohnt. Viele Grüße"
} | [
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} | false | null | 0595a235-786b-4184-ac6c-da9590101694 | null | Validated | "2023-03-04T12:12:42.248406" | {
"text_length": 271
} |
Kauf eines Vileda -Turbo
Nach dreiwöchiger Nutzung des Vileda -Turbo ist die Rutschkupplung defekt (kein Freilauf mehr. Ich bitte, mir mitzuteilen, wie ich in der Sache verfahren soll. | {
"text": "\n Kauf eines Vileda -Turbo\n \n Nach dreiwöchiger Nutzung des Vileda -Turbo ist die Rutschkupplung defekt (kein Freilauf mehr. Ich bitte, mir mitzuteilen, wie ich in der Sache verfahren soll."
} | [
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} | false | null | 059d7ba0-e359-4b52-9de5-316efbeb8f54 | null | Validated | "2023-03-04T12:12:42.637514" | {
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1 Mal Derila-Kissen bestellt und bezahlt, 13,9.2022 über Klarna
Bekomme jetzt Forderungsaufstellung von der Klarna-Bank in Stockholm, angeblich auch noch 2. Kissen geliefert. Nachdem ich 1 Kissen per Post erhalten hatte, bin ich 3 Wochen zur Kur gefahren. Bezahlt habe ich das Kissen am 13,09.20022 mit Überweisung online. Da ich allein mit meinem kleinen Hund lebe, brauchte ich nur 1 Kissen .für mich, was ich auch bezahlt habe mit € 44,90. Von COEO Inkasso, einer Firma in Schweden, bekomme ich immer die Aufforderung mein Kissen zu bezahlen. Das habe ich bereits am 14.09.2022 getan. Mein Kissen hatte ich aber jetzt an COEO Inkasso Dormagen zurückgeschickt im Paket. Das Kissen und auch meine Schreiben sind mir wieder zurückgeschickt worden.. Die Annahme der Sendung wurde verweigert (Aufkkleber von Deutsche Post | {
"text": "\n 1 Mal Derila-Kissen bestellt und bezahlt, 13,9.2022 über Klarna\n \n Bekomme jetzt Forderungsaufstellung von der Klarna-Bank in Stockholm, angeblich auch noch 2. Kissen geliefert. Nachdem ich 1 Kissen per Post erhalten hatte, bin ich 3 Wochen zur Kur gefahren. Bezahlt habe ich das Kissen am 13,09.20022 mit Überweisung online. Da ich allein mit meinem kleinen Hund lebe, brauchte ich nur 1 Kissen .für mich, was ich auch bezahlt habe mit € 44,90. Von COEO Inkasso, einer Firma in Schweden, bekomme ich immer die Aufforderung mein Kissen zu bezahlen. Das habe ich bereits am 14.09.2022 getan. Mein Kissen hatte ich aber jetzt an COEO Inkasso Dormagen zurückgeschickt im Paket. Das Kissen und auch meine Schreiben sind mir wieder zurückgeschickt worden.. Die Annahme der Sendung wurde verweigert (Aufkkleber von Deutsche Post"
} | [
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} | false | null | 05a1c514-c6a1-4210-92a0-bd20f441bfca | null | Discarded | "2023-03-04T12:12:41.205675" | {
"text_length": 890
} |
Ich hatte nur 1 Messer bestellt. Nicht 4 Stk. Umgend mitgeteillt,senden drotzdem 4Stk.
Ich hatte am 18.11.2022, 1 Huuskmesser bestellt. Erst nach dem bezahlen wutde mir dir Bestellung angezeigt, wo es auf 1mal 4 Messer waren, was nicht richtig ist. 1 hatte ja auch nur 1 Messerfutter auf der Bestellung. Also hatte ich umgehen/sofort nach unten gescrolt, auf Kundenservice, wo steht senden Sie uns 1 E-Mail angeklickt, dort klar und deutlich mitgeteilt, dass ich nur 1 Messer will, ansonsten ich die Bestellung stornieren würde. Drotzdem hatte ich 2 E-Mail erhalten wo sie mir 4 Messer senden würden. Auch heute wollte ich mit der ethaltenen E-Mail antworten und darsuf hinweisen dass ich nur 1 Messer will. E-Mail ist aber nicht zustellbar. Mit freundlichen Grüssen ****** ****** | {
"text": "\n Ich hatte nur 1 Messer bestellt. Nicht 4 Stk. Umgend mitgeteillt,senden drotzdem 4Stk.\n \n Ich hatte am 18.11.2022, 1 Huuskmesser bestellt. Erst nach dem bezahlen wutde mir dir Bestellung angezeigt, wo es auf 1mal 4 Messer waren, was nicht richtig ist. 1 hatte ja auch nur 1 Messerfutter auf der Bestellung. Also hatte ich umgehen/sofort nach unten gescrolt, auf Kundenservice, wo steht senden Sie uns 1 E-Mail angeklickt, dort klar und deutlich mitgeteilt, dass ich nur 1 Messer will, ansonsten ich die Bestellung stornieren würde. Drotzdem hatte ich 2 E-Mail erhalten wo sie mir 4 Messer senden würden. Auch heute wollte ich mit der ethaltenen E-Mail antworten und darsuf hinweisen dass ich nur 1 Messer will. E-Mail ist aber nicht zustellbar. Mit freundlichen Grüssen ****** ******"
} | [
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] | titan230 | Kundenbeschwerde | argilla | {
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} | false | null | 05aaf537-60b0-405e-86c0-6789eb43f701 | null | Validated | "2023-03-04T12:12:40.374316" | {
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} |