Fusion Versus DevOps — Why the World of Digital Transformation Will Change in 2021
By: Ian Tomlin
Tags: No Code, Digital Transformation, Fusion Team, Low Code, DevOps

Companies are transitioning from DevOps to Fusion Teams to support their Digital Transformation Plans

According to the latest thinking by Gartner, DevOps teams are about to get displaced in the enterprise by FUSION teams.

“Many firms pursuing distributed delivery are transitioning to ‘fusion teams’ to bring together IT and business employees to develop digital solutions. As fusion teams become more prevalent, enterprise architecture and technology innovation leaders must actively support these blended, multidisciplinary teams.”— Gartner Enterprise Architecture Research Team, Feb 2020.

The term Development Operations (DevOps) has been on the lips of Digital Officers and CIOs for the past three years. This team of SCRUM crazy tech wizards has been charged with driving digital transformation project forward in double quick time. But, according to Gartner, that world is about to change — and 2021 is likely to be the year it happens.

The Enterprise Innovation Factory

Customers are ever more online, remote, discerning, and seeking personalised experiences. Moreover, they want to be in control of their purchasing experiences, call the shots, not be kept waiting, and they want answers when they seek them.

Technologies like Machine-Learning and Artificial Intelligence, sensor networks (the ‘Internet of Things’), blockchain, AI-driven conversational chatbots, virtual and hybrid reality, and 3D modelling are transforming customer value and experiences.

Every business needs to harness the potential of digital technologies to surprise and delight their customers, and stay competitive. That requires tech teams who can be the ‘tip of the spear’ and lead the charge. Someone somewhere needs to understand the hyper automation journey and what the outcome looks like from a tech-stack perspective.

The rapid pace of change in technologies and tools has left many traditional IT teams disorientated and confused about their role (i.e, ‘Do you want me to focus on upgrading our apps, displacing legacy systems and keeping the lights on or not?’).

The solution for many organization has become what’s known as two-speed IT. Put another way, it’s about parachuting a new team of tech experts to create a Development Operations team that is equipped with the right skills blend and tech tools to implement agile developments. That was good 3-years ago, but today — IT’S STILL TOO SLOW.

The Challenges of Coding

The pace of digital evolution is now SO SWIFT that there’s not enough time to code the majority of apps anymore. A growing demand for short-cuts and code block re-use has popularized the use of Low-Code tools that make coding faster. These solutions, while useful, haven’t done anything to remove one of the fundamental challenges of application ideation: That is the barrier that exists between IT and the business when you use code and script.

Enter No-Code

At one time, any applications design and deployment technology that didn’t show the appropriate amount of love for the art of coding would be shunned by businesses as being ‘amateur stuff’ that wasn’t ‘enterprise-grade.’ Practitioners in the art of coding would argue that any tech platform not focused on the needs of the coder was deemed unable to cater for the vast array of requirements modern enterprise apps dictate. They even had a name for these enthusiastic amateurs — ‘Citizen developers.’

That isn’t true anymore. In the past decade, cloud-based technologies have transformed the potential of Platform-as-a-Service ecosystems to support the design, deployment and operation of applications — all achieved without coding.

Platforms like OutSystems, Encanvas, Mendix, BettyBlocks, Outgrow, AppSheet and Bubble are able to offer enterprise-grade results. Some, offer integrated data crunching and interoperability tools together with the ability to ‘code if you want to’ or add existing DLLs, HTML, Javascript or C#.

Fusion Teams — Bringing ‘IT’ and ‘the Business’ Together

These new tools enable Business Analysts to scope and design solutions, removing the ‘deep technical’ duties from the task of authoring an application. That means business people and tech people can build apps in real-time in workshops without having to create a SCRUM or run off into back-rooms to code.

While the technology is transformative, it’s taken some time for organizational designs and cultures to adjust to this new reality. FUSION TEAMS are the emerging solution to that challenge.