Customer Case Studies: How the Right Training Speeds Up Success in Digital and the Cloud
By: Exitcertified, Tech Data
Tags: Case Study, Customer Case Study, Training, It Training, Technology

By this point in the 21st century, one might assume that every credible organization is a fully digital enterprise. But even today, the reality is very different. A surprisingly large number of organizations are still struggling with the digital transformation they know will be crucial to their future success. As a recent report from Gartner notes, “53 percent of the organizations surveyed remain untested in the face of digital challenge and their digital transformation readiness is therefore uncertain.”

To put it another way, thousands of businesses are still missing out on the countless benefits of digital. Perhaps your organization is one of them. If so, you might be looking for practical ways to get caught up, and then to move ahead.

At ExitCertified, we believe a successful digital transformation starts with training, and we’re here to help. Since 2001, we’ve guided thousands of organizations like yours in embracing all the possibilities of digital technology. A few of their stories are below. To learn more about how we can help you reach your own digital future, arrange your free ExitCertified consultation.

Learn how ExitCertified can fast-forward your own digital transformation.

Case Study 1: Training in Multiple Cloud Technologies

The Situation

This retail banking operation had been cautious in its move to the cloud. Now, the bank’s leadership understood the urgency of catching up to the best available technology. Hundreds of technical and non-technical staff would need new skills in cloud and microservices. And they would need those new skills in a hurry.

The Solution

ExitCertified had worked with this customer for years, and we moved quickly to deliver what was needed: a full suite of vendor-approved courses delivered virtually. When unexpected skills gaps were spotted, ExitCertified supplemented the online training with customized, in-person instruction.

The Outcome

The customer’s personnel completed their training within the expedited timeframe. Today, the organization continues to rely on ExitCertified for its IT training needs.

View the full case study here.

Case Study 2: Simplified Procurement of Advanced Technology Training

The Situation

This multinational leader in financial services needed a single vendor to provide instructor-led training both in North America and overseas. It was not a straightforward assignment. The customer’s operations included a wide range of technologies, and the solution would have to keep pace with an ever-changing IT landscape.

The Solution

The customer chose ExitCertified because of our dozens of vendor and open-source partnerships in the cloud, DevOps and emerging technologies. Our subject matter experts met regularly with the customer. Together, we arrived at a plan that provided custom training in open-source technologies, as well as out-of-the-box courses from a vendor list that included IBM, Red Hat, AWS and Pivotal. The courses were delivered both in person and through ExitCertified’s exclusive iMVP® virtual training platform.

The Outcome

ExitCertified trained the customer’s entire workforce in under a year, and we are still a key partner in their skill-building initiatives. In fact, our customized course in microservices architecture has become the foundation of the company’s training program for new IT hires.

View the full case study here.

Case Study 3: Optimizing Infrastructure, Costs and Efficiencies

The Situation

A top name in digital image hosting was preparing to move its huge inventory of digital assets from its on-premise data centers to the AWS cloud. The leadership knew that their 200-member IT workforce would need significant upskilling for this major initiative to succeed. Based on recommendations from key personnel and AWS alike, the organization chose ExitCertified for its training.

The Solution

ExitCertified customized its AWS training to meet the needs of a far-flung team of architects, developers, administrators and data engineers. Depending on the learners’ requirements, training was conducted in person at the customer’s site, or virtually through ExitCertified’s iMVP online platform. Once the foundational courses were done, ExitCertified steered the teams toward their next challenge: creating new applications in a cloud-native way. To simplify administration and maximize cost savings, the customer paid for the program through an ExitCertified Flex Account.

The Outcome

The customer has successfully moved all of its applications to AWS. ExitCertified continues to provide the teams with advanced training as they build their next generation of cloud-native applications.

View the full case study here.

Case Study 4: Large-Scale Enterprise Training Made Easy

The Situation

This global leader in healthcare, manufacturing and consumer goods was preparing to migrate its operations to the cloud. 1,200 personnel in North America and Asia would have to complete live training within six months. To complicate matters, certified instructors and vendor-approved content would be needed for all levels of proficiency, from fundamentals to advanced specializations.

The Solution

The program began with ExitCertified’s learning-needs assessment for the entire organization. We then recommended learning paths for each role and skill level in the company. The training was conducted by ExitCertified’s career instructors, whose expertise spans from the most current technology all the way to unsupported legacy systems. Live virtual training took place via ExitCertified’s iMVP online platform.

The Outcome

The digital transformation was a success, and ExitCertified remains this customer’s IT training partner of choice.

View the full case study here.

Case Study 5: Upgrading Skills Quickly in Open-Source Platforms

The Situation

The customer, a global leader in defense technology, needed to update its people’s skills in OpenStack and OpenShift. The training would have to be delivered virtually, and it would have to begin immediately.

The Solution

ExitCertified interviewed the customer’s training coordinator to understand the exact nature of the team’s skills gaps. With that understanding, we offered the training solution that was most cost-effective. To deliver the content virtually, we recommended the high-definition video and audio provided by our exclusive iMVP online platform.

The Outcome

The training was completed on schedule, and the learners gave ExitCertified an average score of 4.87 out of 5 in post-training surveys. The customer has now expressed an interest in hiring ExitCertified for Jenkins training in the new fiscal year.

View the full case study here.

Case Study 6: Training to Enable Digital Transformation

The Situation

A leading provider of cloud platforms for medical data was planning a full move to Azure. The company needed training to cover both technical and non-technical roles. The course content had to reflect the requirements of HIPAA legislation, and the training would need to begin within days.

The Solution

ExitCertified conducted a learning-needs assessment for every member of the customer’s training cohort. Customized training was delivered via ExitCertified’s iMVP virtual platform, and its content was fully HIPAA-compliant.

The Outcome

The needed Azure training was delivered on schedule. And in their end-of-class feedback surveys, the learners gave ExitCertified an average rating of 4.98 out of 5.

View the full case study here.

Learn how ExitCertified can fast-forward your own digital transformation.

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