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My Theory About Why Customer Service In Israel Is So Frequently So Bad
By: Daniel Rosehill
Tags: Living In Israel, Israel, Customer Service, Israeli, Customer Success

In Israel, The Biggest Chequebook Wins The … Minimal Effort

I don’t defend the often shoddy customer service one encounters in Israel even slightly even if I believe I can understand the crude system of economic triage that underlies much of it.

So here’s that theory I mentioned.

One commonly finds — especially when dealing in anything tech-related — that businesses put varying degrees of effort into customer service depending upon how much business is at stake.

This is simple economics at works.

The higher the computed lifetime customer value (CLV) the most resources the business can afford to put into servicing the account.

Buy one computer? You’ll get service at tier one which might mean speaking to somebody at an outsourced call center.

Buying one hundred for your small IT shop?

We’ll give you a dedicated account manager so at least you’ll have somebody to talk to familiar with what you’re buying for.

Buying one thousand?

Perhaps we’ll back our usual service by an SLA so that you can know exactly how quickly we’re going to resolve your issues, should they arise.

And the problem in Israel:

Margins are too tight. It’s too tough to get by (or at least that’s what they say). So businesses become accustomed to skipping over tier one altogether. It’s just not worth their time doing so. No pretenses needed.

The attitude if you’re not a volume buyer is too commonly something like “We don’t want to know. We don’t care. Buy from us. Or buy from our competitors. Please leave the showroom and stop taking up our representatives’ time. We have bigger customers to serve.” Others have described it as businesses treating you like they’re doing you a favor by selling you something. I’m pretty sure we’re both talking about various sides of the same coin.

Where do we see this dynamic borne out the most in Israel?

In my experience: in the kind of specialist businesses I mentioned above that are also the most likely to hold exclusive distribution arrangements for global manufacturers.

Their motivation might be a little bit different. They have a nice monopoly sown up. They don’t have to care. And so they don’t (tip: if you’re getting the run-around and are really determined, try speaking to the EMEA level of the organization or even head office).

In my experience, these businesses tend to care the very least about your tiny one unit order. And so I try, wherever possible, to avoid buying from them. I’d rather keep my order for when I’m out of the country so that — if I have a pre-sales question — the business doesn’t look irritated by the fact you have something to ask before handing out, say, €500 on a piece of hardware. I don’t believe in supporting “blue and white” when that means propping up dysfunctional businesses.
Dylan, Desire and “Isis”
By: Michael Chabon
Tags: ISIS, Adolescence, Desire, Bob Dylan

On the 45th Anniversary of a Classic

In 1976, my mother, recently divorced, broke up painfully and protractedly with her first real boyfriend since the collapse of her marriage to my father. I turned thirteen that May, and her birthday present to me was Desire. It was my first Dylan album. I had been talking for a while about this song I’d heard, only once, playing over the speakers in a Washington, D.C., bookstore sometime during the preceding winter. I stood there in the aisle, with a science fiction novel in my hand, trying to catch the lyrics, to guess the singer, to figure out what the hell was happening in the story. I remembered the song like a promising face, vividly and erroneously, for months afterward, without hearing it again, until I unwrapped the disc my mother handed me and put it on the turntable.

I lay down on the rug, between the speakers, with the mysterious record jacket in my hands. On the front there was a fey Jewish cowboy in furs and windblown scarves; on the back, Tarot cards and a hermetic set of liner notes shorn of punctuation, in an all but illegible type. As the record began, I was aglow with the dewy pessimism of adolescence, ready to extend the limits of my ignorance as far as I possibly could in the hope that I might receive, as if from the perceived contour of those limits — what? Some kind of negative confirmation of the path or pattern of my destiny? A valuable secret about the universe or girls? At thirteen, in 1976, you put on a record for the first time with not merely a dire hope but a good possibility that it is somehow going to alter the course of your life.

It turned out that I had heard the first cut, “Hurricane,” on the radio, several times, without ever associating it with that other elusive tune, the one about a “mystical child” smiling in the rain and driving a man insane. Then came the song itself: “Isis.” Isis was an Egyptian goddess, the mother of Horus and wife of Osiris — I knew that story. Isis was also the lead character in a CBS Saturday-morning television show, about a librarian or scientist or other type of bespectacled woman who spun around while saying “O Mighty Isis” and then was able to stop a Chevy van with her bare hands. I knew that story, too. But as the story of Isis — Bob Dylan’s Isis — began, I felt, I sensed, or maybe I finally just recognized, that another story was beginning, one that would take place in a “wild unknown country,” in “a high place of darkness and light.”

So much has been written about Dylan’s voice — a voice I knew well enough, or thought I did, from the Sixties standards, the classic rants and rambles. But this sounded, to me, like a different man entirely. In the situation he described — a man and a woman united by failure and the memory of happiness, by passion and the memory of bitterness; the pursuit of some unknown treasure through wonder and hardship, to end in futility and a laugh at one’s own expense — I thought I recognized, in the ache and the ardor of that windblown, Jewish-cowboy voice, the contours of a world I was just beginning to know.
Why I don’t want to motivate you
By: Anjal Binayak
Tags: Motivation, Truth, Desire

Lately, I come to realize that motivation is vague. It’s completely useless and is empty words.

A few months back, I met a person. He is extremely engaged in what he does. That man is full of wisdom. He speaks rarely. Whenever he speaks, he spurts truth. I was intimately inspired by that man.

I asked him if he would mentor me. He said, “I won’t tell you what to do, I will tell you the truth. Henceforth, whatever I tell you is a lie for you to follow, and truth for you to realize sincerely”

I didn't understand what he said. But I agreed certainly. I started talking to him every day. I started asking him questions that were bothering me for a long time.

He would answer everything I asked him. His answers would seem absurd to comprehend but very calming to realize wholeheartedly.

Here is part of the conversation from our chat. Q = question asked by me. A = Answered by him.

Q: Why are some people lazy and some are driven?

A: Who told you people are lazy and some people are driven?

Q: What’s to be told? You can see some people motivated and working hard and some always lazy as sloth and not doing anything.

A: People are lazy for things that don’t move them.

Q: What do you mean?

A: Are you lazy to eat food when you are starving?

Q: That is completely irrelevant to this situation. Eating food is the primary need of human beings.

A: Yes, you got it. You don’t need the motivation to eat food because that is your innate desire.

Q: What so anyone motivated is because of their innate desire?

A: Yes, It cannot be otherwise. You cannot persist in the things which don’t satisfy you. It’s a matter of time, you will stop doing those things.

Q: So, How to create a desire?

A: The funny thing is you don’t have to. It's already in you. You just have to find it.

Q: How can a person find it?

A: Through Sincere Introspection not influenced by any prescriptions.

You see, Man is moved by something. You don’t have to motivate him to do that thing. Because he will do it himself. Motivation is infused in his blood for things that move him.

I cannot motivate you to do something against your will. That will lead to lifetime misery for you. If something doesn't move you, it simply doesn't.

The greatest “success” in someone’s life is to find the thing that truly moves him. That thing won’t feel like work to him. It will be a play to him.

No one can compete with him, because others are working and he is playing. You cannot work 7–8hrs/day. But you can easily play.

Thereby, I don’t want to motivate you.
Why Do People Break Our Expectations And Should They Do That?
By: Shahrukh Gulnaz
Tags: Society, Desire, Expectations, Hopes And Dreams, Hopes And Fears

When we were children, everything was beautiful, but why only then? Why did not it continue to be beautiful when we grew up?

These may be silly and childish questions, but if you could meditate for a while, you may realize that then everything was under the control of our parents, and we were let to live life on our own without worries.

Unfortunately, we age.

When we age, we face a lot of things on our own without parents on our sides. Not because we do not want them, but it is not possible to have them with us all the time. They have their own lives and things to do.

Thus, we either build our life with achievements or break them with our mistakes. It should be kept in mind this is when either achievements or mistakes are in the majority, but when the ratio is 50–50, it is really tough and confusing.

Most of our expectations are broken when we have a 50–50 ratio because we are doing good for people and not getting anything in return that we expected.

Most people will even consider it as our mistake to keep any expectations, but they don’t understand this is basic human emotion.

For instance, you helped someone one day by dropping them at their office, and one day you need similar help, so you would contact the one whom you helped.

Is it wrong to do so? I don’t think so; you just thought about that person because you were confident that he/she might help. Labelling it with expectation is not right.

There are many similar cases.

Thus, the conclusion is there is nothing wrong with keeping expectations, but wrong people do wrong by not keeping them.

It’s time that we highlight the one who is not keeping the expectation and put pressure on them to do the right thing.

What do you think? Please share your views.
I like your theory and it inspired me to muse a little.
By: Damian Clarke
Tags: Books, Honesty, The Great Gatsby, Reading, Nick Carraway

I like your theory and it inspired me to muse a little.

As Nick is the only character in the story with any real character arc, I think it’s safe to say that he’s finding himself through the story and possibly trying a few different things, including exploring his sexuality, which he may have had to put on hold during the war, and certainly as a youth, growing up as a member of a prominent family in a small city.

If you’re right about Nick, then the description of Jordan Baker as being physically androgynous fits with your view. She was,

…a slender, small-breasted girl with an erect carriage which she accentuated by throwing her body backward at the shoulders like a young cadet.

But Nick’s promiscuity — the men, girl from Jersey City, the girl back home — throws Gatsby into relief.

Gatsby, for all his lavish extravagance, the opulence and flamboyance of his lifestyle and his questionable business morals, is a one-woman-man.

In his relationships, Gatsby is the most righteous character in the book.

So, Gatsby, with all the question marks over his character, is true to one woman, while Nick, “The most honest man I know”, is true to nobody.

I think, if someone has to tell you they are honest, they probably aren’t.
Invisible girl, the one you can't see,
By: Mary Queen
Tags: Poetry, Lonely, Feelings, Words, Honesty

Invisible girl, the one you can't see,

Even when she's desperately sending a plea.

She longs to be loved, remembered, adored.

She longs for someone to think she's the world.

To look into her eyes and to see her soul,

To think that she is a prize and a goal.

She may be the quietest girl in the room,

An abundance of thoughts in her head does loom.

She desires to give and to love and to serve,

But forgotten is what she feels she deserves.

Few people see her and think there must be,

More to this girl who sits quietly.

Most often she's the one who nobody sees,

Forgotten faster than she cares to be.

She's the one whose words get cut off in a crowd,

The one you wouldn't invite to come around.

She's the one who's message you forgot to respond,

The one you would never think to build a bond.

She's the one you don't give a thought during the day,

The one you'll forget once you've walked away.

She convinced herself that it is better this way,

Than to invest in those who don't see or don't stay.

There's so much inside her worth getting to know,

Even the parts that she's afraid to show.

She wonders if any will ever look and really see,

The kind of person that she's trying to be.

Can any see inside; can they see her soul?

Does anyone really want to know?

It is hard to invest her time and her soul,

To people who forget she exists and so.....

Who is that forgotten girl, standing there?

Trying to act like she just doesn't care?

I look in the mirror and all that I see,

Is the invisible girl staring back at me.

Mary L. Queen 2/24/2016
Don’t Be Voluntarily Ignorant!
By: Gregg Masters
Tags: Life Lessons, Plain Talking, Wisdom, Honesty

Don’t Be Voluntarily Ignorant!

Way too often over the last few years people have passed it off as “alternative facts,” fake news, lack of conscience, lies, fear, stupidity,but it’s none of those. What it is, is Voluntary Ignorance!

Whether it’s Covid-19, election results, mask wearing, diversity, racial inequity, the latest head shaker…who actually attacked the Capitol on January 6th or vaccinations, it is nothing but voluntary ignorance!

I guess to put it in plain terms, people we might work with, let teach our kids, walk by us on the street or those we live with are choosing to lie to themselves, their families and friends, their towns, states and country and most sadly, they are lying straight to our faces while lying to themselves.

The thing is, voluntary ignorance begins much earlier and happens much more than we admit. (Yes, even more voluntary ignorance!) How often have you turned your head or looked the other way so you don’t have to admit something? Maybe it was for one of your children, spouse, friend, coworker, etc? Even worse, maybe it was when you did or said something or didn’t do or say something and then found a handy excuse to hide behind. Voluntary ignorance. Well these things have a way of multiplying (like all lies do) into much bigger and much more complex problems. And here we are…

The only way to stop voluntary ignorance is from the inside out! Recognize it and the stop it first within each of us. Then recognize it in others. Then call it out. Then urge others to do the same. Then appreciate and compliment and help all of those you see who are fighting the same fight you are.

Voluntary ignorance can be overcome! Voluntary ignorance only dies in the shadows of facts, conscience, wisdom and gratitude.

I believe in you. I just hope you believe in you as much as I do!

Peace

. …..Gregg
Promises / And our feelings.. My dreams had stopped for a while since…
By: Khumbulani Mpofu
Tags: Judging Others, Faith, Promises, Feelings, Honesty

Promises / And our feelings.

My dreams had stopped for a while since I arrived back in the North, from down deep in the interior of the South.

Im supposing that my people didnt travel with me on the aeroplane and they may have chosen to walk back up North rather than take indiza because such machinery they were never in knowledge and familiarity of lol.

Anyway, the dreams returned last night and so a new peace arrived along this morning and I do feel some of the anxieties that I was starting to have, starting to depart.

And I am heaving a sigh of relief.

When push comes to shove, you must always return yourself to the basics. And thats why my recent travels to the South were so important for my well-being. I had to remember my people and to collect them, for amplifying future memory.

It was hurricane work and I had to meet with a lot of people and exchange ideas and energy in a short period of time at break-neck speed. But I slept good. Snoring loudly apparently.

I was cultivating relationships and also letting go of other relationships that were too energy extractive and also unconstructive.

It is unfortunate that some people were hurt that we didnt get to meet. For that, I hope there will be a next time and we get to fix that which is broken.

But it was, for me, a state visit of sorts and I needed to sort out a lot of things that were bugging me on the inside and within.

I have a thing for keeping promises, and being bonded to my words. And I expect reciprocation when I give out my thoughts and feelings and ideas and actions.

Sometimes it hurts being an INTF (Introverted, iNtuitive, Thinking, and Feeling) person who suddenly finds themself as a ENFJ (Extraverted, Intuitive, Feeling, Judging). And sometimes I find myself all over the place in all of the matrix of the Myers Briggs indicators.

And so I make commitments to actions and I promise only that which I know I will deliver. And I expect my counterparties to be just the same way inclined. So I get disappointed in myself when I cannot make it happen by words and deeds and actions.

But so I feel, and I feel strongly that we must do right by and for each other. And I pray for the enforcement of all that we have to achieve and accomplish, with God and our guides by our side and within us, thats the only way we can make it happen, for each other and all that we promise to each other without disdain, but with deliberation.

And so I find myself counselling myself and others, bigging up my brothers and cultivating a new brotherhood and sisterhood and neighbourhood all at once in all the meetings and in the conversations.

And sometimes I fail, and we fail. But we wake up the next day and try again. And we pray stronger for the next try and trial so that the errors and mistakes leave and exit.

We have to work harder in our promises fam. We owe it to ourselves and the future generations for us to be better at this elevation thing bruv.

Otherwise, what are we even doing here?

You dig?
Why We All Need To Become Expert Complainers in 2021
By: Rebecca Shepard
Tags: Consumer Behavior, How To, Conflict, Communication Skills, Conflict Resolution

Why We All Need To Become Expert Complainers in 2021

How to deal with arbitrary rule-setting and vague small print policies by polishing your complaining skills. Rebecca Shepard Jan 11·7 min read

There’s nuance to any negotiation, and complaining is a negotiation.

The Age of Consistently Inconsistent Rules

Name something more undignified than air travel. The experience is unpleasant and fraught with staggering logic gaps that the airlines attempt to disguise as policies “for your safety and the safety of your fellow passengers.” From inefficient security and boarding policies to wildly inconsistent onboard COVID rules, airline policies are reactionary Hail Marys designed to pacify would-be whistleblowers and the ever-hovering news media.

“You may now bring a bottle of Purell as large as 12 ounces onto the plane… All other liquids and gels, however, are still restricted to 3.4 ounces… If people are now allowed to bring 12-ounce bottles of hand sanitizer onto planes, won’t the planes blow up?… The TSA can declare this rule change because the limit was always arbitrary, just one of the countless rituals of security theater to which air passengers are subjected every day.” — Dan Kois for slate.com

Don’t forget to remove your shoes!

Remember the Shoe Bomber? On December 22, 2001, while traveling on American Airlines Flight 63 from Miami to Paris, British terrorist Richard Reid attempted to detonate a bomb hidden in his shoe. Thanks to the rain and foot sweat that rendered his fuse too damp to ignite, he failed.

He kind of succeeded, though, didn’t he? Because 19 years later, we’re still removing our shoes at the security checkpoint.

So we do the security checkpoint dance in perpetuity, hopping on one foot, tugging off our trainers, and lining up in stocking feet (or — the horror! — bare feet) for our turn at the full-body scanner, side-eyeing the fully-shoed TSA Pre-Check crowd, who will, apparently, never hide a bomb in their shoe, because — well — they’re TSA Pre-Check.

We should fuse our palms to our foreheads.

Consumer frustration is at an all-time high.

Arbitrary, inconsistent rules are frustrating, especially because we’re mad at ourselves for indirectly endorsing them with our compliance. What can I do, you think, as you witness a TSA agent patting down a 90-year-old grandma, it’s just the way it is.

Stupid rules don’t change unless and until consumers reach a collective tipping point (remember when the Federal government enacted tarmac rules after an Air Canada flight sat on the tarmac for over 12 hours?). In the meantime, we still have agency over how we’re treated, and there is recourse.

How? Enter the well-crafted complaint.
How to Improve Your Communication Skills
By: Ryan David Mcmillan
Tags: Ryan Mcmillan, Communication Skills, Ryan David Mcmillan

If you are trying to improve your professional skills, then you will have to focus on all the important things that will allow you to get the desired outcome. Make sure that you are paying close attention to the things that matter the most so you can handle things in the right way. By paying close attention to the things that matter the most, you will be able to make things better for yourself. It is always necessary for you to develop confidence so you can make things easier and better for yourself.

If you are not focusing on improving your communication skills, then you will end up facing a lot of problems. Make sure that you are working on developing your professional skills so you can avoid all the problems later on. We are going to share all the important things that will help you in the right way. Let’s have a look at how you can manage things in the perfect way.

Take time to respond

First of all, you should always take the time to respond. If you are responding quickly, then it will become a problem for you and you won’t be able to convey your message properly. It is the right way to proceed so you can manage things in the right way. By focusing on the things that matter the most, you will be able to get the desired outcome. It is always necessary for you to take time to respond to avoid all the problems that you are facing.

Make sure you are understood

The next thing that you need to focus on is to make sure that you are understood. If you are not focusing on the details that matter the most, then you won’t be able to get the desired outcome. It is the perfect way to proceed so you can manage things in the right way. By focusing on the details that matter the most, you will be able to get the desired outcome.

Your body language is important

The next thing that you need to focus on is your body language. If you are not paying close attention to your body language, then you won’t be able to make things easier and better for yourself. It is the right way to proceed so you can handle things in the perfect way.
Do You Motivate Yourself By ‘Shoulding’ On Yourself? — Perception Academy
By: Jason Schneider
Tags: Communication Skills, Neurolinguistics, Personal Growth, Should, Motivation

Do you motivate yourself by ‘shoulding’ on yourself?

“I should exercise later”, “I should call her today”, “I should read that book I bought”, etc.

If yes, my guess is that you’re probably not being as productive as you could be, and even if you are being productive it is most likely not so joyful of a process.

Would you like to learn a strategy for getting more stuff done and to enjoy life a little more?

The technique that I offer you here is, rather than ‘shoulding’ on yourself and others, convert any ‘shoulds’ into ‘wants’ and ‘preferences’.

Shoulding on yourself puts unnecessary and self-imposed pressure on yourself. I invite you to try it on for a minute…

How do these statements feel when you try them on in your imagination:

“I should go to the gym tomorrow”

“I should wash the dishes right now”

“I should take out the garbage when I go outside”

“I should work on my taxes this weekend”

Now try on these:

“I prefer to go to the gym tomorrow”.

“I prefer to wash the dishes now”.

“I prefer to take out the garbage next time that I go outside”.

“I prefer to work on my taxes this weekend”.

A lot less pressure isn’t it!

What you will notice is that this is a relatively simple linguistic shift, but more important than changing that word is changing the feeling that goes along with that word. If you only change the word and not the feeling you are in essence ‘lying to yourself’. It will be incongruent saying one thing but experiencing another.

So when you authentically make this change…..

“I should go to the gym tomorrow” becomes “I prefer to go to the gym tomorrow”.

“I should wash the dishes right now” becomes “I prefer to wash the dishes now”.

“I should take out the garbage when I go outside” becomes “I prefer to take out the garbage next time that I go outside”.

“I should work on my taxes this weekend” becomes “I prefer to work on my taxes this weekend”.

When you change the experience of ‘should’ to one of ‘preference’ you will find yourself being more productive, releasing the unnecessary pressure that you have been putting on yourself, and not only will more stuff be more likely to get done but you will also be more joyful, more fulfilled, and more satisfied throughout the process.

Any questions or comments? Leave them here: https://www.facebook.com/perceptionacademy/posts/1521856931299795

Would you like to receive my best articles delivered directly to your inbox? Sign up for my newsletter here: https://perceptionacademy.com/free-nlp-training/ Sharing is caring
Improve Your Communications Skills
Tags: Skills Development, Skills, Communication, Communication Skills

Effective communication skills are fundamental to success in many aspects of life. Many jobs require strong communication skills. People with good communication skills also usually enjoy better interpersonal relationships with friends and family. i.e. its important to improve your Communication Skills.

1. Learn to Listen.

One of the most common areas to need improvement is listening.

We all have a tendency to forget that communication is a two-way process. We fall into the trap of ‘broadcasting’, where we just issue a message and fail to listen to the response. Quite a lot of the time, we are not really listening to others in conversation, but thinking about what we plan to say next.

2. Studying and Understanding Non-Verbal Communication.

Much of any message is communicated non-verbally. Some estimates suggest that this may be as much as 80% of communication.

3. Emotional Awareness and Management.

The third undersung area of communication is awareness of our own and other people’s emotions, and an ability to manage those emotions.

View more : Improving Your Communication Skills
EFFECTIVE COMMUNICATION SKILLS TO MAINTAIN A GOOD WORK ENVIRONMENT
By: The Yellow Spot
Tags: Corporate Training, Corporate Training India, Communication Skills, Soft Skills Training, Communication Training

Communication skills training

We get a lot of enquirers for conducting communication skills training for teams who specifically interact with customers or external stakeholders. After all, we all want the people representing our company to be great at communication while interacting with those outside the organisation. But what about communication within the organisation?

Most of the communication that takes place happens with those inside the organisation. It’s with our subordinates, managers, top leaders, peers and people from different teams and departments who all form a part of our ‘internal customers.’ And communicating with our internal customers effectively is equally important.

A major focus of most communication skills training is to help us communicate effectively with our own team members and with those from different teams. And this does not include only verbal communication. It also includes non-verbal communication such as written communication as well as body language and voice. These are parts of communication that we typically tend to overlook but are extremely important and can make a big difference.

For creating a healthy workplace, it is important to have a culture that promotes open communication across the organisation. One that encourages new ideas, fosters creativity, encourages people, reduces unwanted conflict and misunderstanding and increases trust among people. A communication skills training helps in doing all of these.

The best part about a communication skills training programme is that it is helpful in a person’s professional and personal life. We all interact with people at our home and in our society and really could do with having smoother communication with them!

It also helps you in being assertive and managing difficult situations smoothly, something that many of us need, right? And if we can learn these, we would not just have a great environment at our workplace but also every other place we operate in. And for that, communication skills training is the way to go!
19 Brilliantly Effective Communication Techniques
By: Ivy Rose Manatad
Tags: Communication Skills

Communication is fundamental, not only in leadership positions but also in various areas of life. Communication separates the average from the extraordinary.

Efficient communication is one of the essential life skills. It can make all the difference! When you are able to communicate effectively and properly, you can avoid misunderstandings. By doing so, thou can reduce the number of conflicts in your daily life.

Practical communication skills will also help you in resolving disagreements and in promoting unity between disagreements. By learning to communicate effectively, you can get the most out of life. Not only does this help you encourage people to use your ideas, but it also allows you to build stronger relationships with them.

The following guide shows 19 truly effective communication techniques to maximize the effectiveness of your communication, according to our source.

1. Utilize the power of silence

The power of silence can only be utilized in specific situations, but when applied, it’s incredibly effective.

2. Mirror your partner (body language, tone and energy level)

Great communicators establish comfort and trust by meeting listeners on their level.

3. Be a flexible listener

Listening attentively helps proficient communicators to identify the (hidden and) underlying motifs of a person.

4. Request feedback

The simple act of confirming the mutual understanding of the message is a powerful tool well-known to proficient communicators.

5. Cultivate curiosity

Curiosity will also help you to better understand the motivations of other people. Something that is crucial when it comes to convincing others of your ideas. Continue Reading
How to improve communication skills? Proven tips and tricks
By: Manish Thakur
Tags: Communications Strategy, Self Improvement, Communication Strategy, Communication Skills, Communication

Manish Thakur

Effective communication skills are a must if you want to succeed at your work. Nowadays, everyone is running for all other tech and non-tech skills as they think it is sufficient to achieve their goals. But actually, to become successful in any of these sectors you should be good at your communication skills. And no doubt, if you have the ability to express yourself with confidence and clarity then you can definitely make a separate place for yourself in your workplace. So, if you are struggling with your communication skills and always keep on thinking about how to improve your communication skills. Then just give me your few minutes, this article will answer your every answer to the most often asked question — How to improve communication skills?

Also, at the end I’ll be sharing some of my personal tips on improving communication skills.

I know it may sound unhealthy to you that everyone knows that communication skills are a must to increase their productivity. But, unfortunately, very few of them are actually able to apply it in their business.

There are some proven tips and techniques that you can follow to improve your communication skills.

1) Start Listening

Yes, you heard it right. Firstly, you should start listening to others in order to understand everything. Because sometimes people actually don’t say what they actually want to say possibly due to some kind of fear or hesitation. But you can understand it by listening to them carefully through their actions and body language.

Also, if you listen to someone carefully and possibly by making eye contact, this can have a very positive effect on him. So, next time if you’re listening to someone, you should not use your phone and avoid multitasking, overthinking. And if you did so, I’m sure you’ll be able to conquer the very first but effective stage of your communication skills.

Also, keep in mind if you’re a good listener, then you can easily call yourself a good communicator as it all begins from here.

2) By Improving Non-verbal Communication

Sometimes, people underestimate non-verbal communication skills. But believe me, it is the most effective way to retain all the attention of your listener.

Some reports say that an effective speech usually contains nearly 80% of non-verbal communication. You can easily overcome this by observing yourself closely.

Try to make Eye Contact

Be careful about your actions

Take care of your position when you’re speaking to people

Observe every reaction to your actions.

Use actions that help to make your listeners comfortable

You should be in control when you’re using non-verbal communication and don’t squirm. And don’t forget confidence is the key.

You can check the full article at https://inquisitor.xyz/how-to-improve-communication-skills-proven-tips-and-tricks/
Are you in the rebuilding phase of 2021?
By: Lizabeth Wesely-Casella
Tags: Innovation, Work Culture, Communication Skills, Gratitude, Leadership

Are you in the rebuilding phase of 2021? So many businesses are because of the unanticipated changes and transitions during 2020. If you are, I have good news for you.

The single most important thing you can do for your teams to foster success is practice gratitude.

I’d say let me explain; however, in my interview with Chris Schembra, he gets down to brass tacks much faster than I can. Check it out:

Chris is the best-selling author of Gratitude and Pasta: The Secret Sauce for Human Connection. He is also the “founder and Chief Question Asker” at 7:47, an advisory firm that helps companies create meaningful connections through its 7:47 Gratitude Experience, an evidence-based framework that helps leaders build a community and strengthen relationships. Chris is doing some groundbreaking work connecting the puzzle pieces of empathy and success metrics in the workplace. His experiential events are not only powerful, but they are also highly valued among organizations such as Google, Verizon, Dell, PWC, and the US Navy, to name just a few. If you’d like to see more of my interview with Chris, click here.

So when your teams engage in gratitude, how does that help with a rebuilding year such as this one? As noted in the video, gratitude is directly linked to innovation, the driver behind solution development and problem-solving. In addition to that, it evokes empathy which in turn promotes patience, a key component to successful collaboration and process improvement.

L-12 Services has built our brand and our products with gratitude at the core. We value the opportunity to share our expertise in combination with the expertise of our clients. We’ve found that what we’re good at allows your teams to find clarity so they can do what they’re good at without the obstacles of broken processes, bottlenecks, and overly complicated workflow.

If you need help updating your processes while you are creating your strategy for next year, we have the skills to partner with you and the programs to take that workload off your desk. Take a look at our Streamlined Workplace Program to see the solutions we offer for the challenges you are facing.

Lizabeth Wesely-Casella, Founder & CEO of L-12 Services, is an internal communications corporate trainer and process improvement specialist. Her work has contributed to national health program restructuring, and she has helped businesses worldwide increase efficiency while improving staff experience.
Fat cells do not die! They only shrink and is ready for future storage! | NuvoVivo
By: Rajiv Ambat Menon
Tags: Weightloss Recipe, Weight Loss Tips, Weight Loss, Fitness, Fat Burning Foods

YES! You heard that right. When you lose weight or lose body fat after dieting and exercise, you do not lose the fat cells. They just shrink and is always ready to bloat up again and store fat, in the future, if required!

Quite a bummer, right!? We know! But that's the sad reality!

Fat Cells, also known as adipocytes, store fat inside them, in the form of triglycerides. ( Triglyceride is nothing but 3 fatty acid molecules joined to a glycerol molecule)

The number of fat cells in the body varies from person to person and is dependent on many factors. Genetic features are one obvious factor. Apart from that, how obese/fat/overweight were you in your teens/as a child is yet another important factor that decides the number of fat cells in the body.

The number of fat cells in the body CAN increase up to your teenage. Hence, if you are overeating and are overweight in your young age, you have more fat cells in your body that someone who has been lean in his/her teenage.

The number of fat cells stops increasing after 20 years of age. These cells, however, may degenerate and die, like most other cells in our body. However, as some fat cells die, the same number of new fat cells are created.

The body thus maintains nearly the same number of fat cells.

If fat cells do not die, then, what happens when you diet and exercise?

The fat cells shrink and gives up the stored triglyceride molecule and that is how you lose weight. The cell, however, remains intact, in anticipation of storing fat inside them. This is why, the body always has a tendency to gain back the fat, if your body fat cells have been storing fat for a long duration.

Fun fact — If you do liposuction or bariatric surgery to remove fat from the body, the body regenerates nearly the same number of fat cells back again!! However, this time, the fat cells are without the triglycerides and it is just a matter of time that they start swelling up again with fat.

In a nutshell — fat cell numbers can be only be increased but not decreased! and it remains nearly the same after teenage

Published : admin@nuvovivo.com — 03/05/2020
Weight loss post-pregnancy
By: Deepshikha Kumari
Tags: Weight Loss Tips, Weight Loss, Post Pregnancy, Pregnancy Care, Pregnancy

Weight loss post-pregnancy

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We women dream of becoming mothers. We are ready to sacrifice anything for it. Pregnancy is a beautiful feeling but at the same time, it brings many bodily changes. One of the side effects of pregnancy is putting on weight. Postpartum weight gain may vary from individual to individual. Women find it an irrecoverable physical change and most of the time learn to live with it. However, weight loss after pregnancy is totally achievable. In this article, I’ll take you to my journey post-delivery, and share with you all the tips for weight loss based on my experience.

Life before pregnancy was normal. I was desperate to become a mother. My weight was around 58 kgs. I was not skinny but of normal built. However, I was at the onset of weight gain.

To know how I lost my post-pregnancy weight, read here
How I Lost 35 Pounds in 4 Months: My Exercise-Free 5 Step Plan
By: Michael Mast Nomadic Thrive
Tags: Weight Loss Program, Health And Fitness, Weight Loss Tips, Weight Loss, Lose Weight Fast

The Elephant in the Room (me)

Before we begin, a bonus life-lesson for you: don’t move to China if you can’t handle the truth.

“You have got so fat.”

The above quote came from one of my female employees. Her face pinched down in mock pain as if the mere sight of me was like having cobra venom spit in her eyes.

Obviously, the whole body-positive movement hasn’t made it this far East yet.

In China, it’s common for people who “care about you” to regularly critique everything from your waistline to your complexion.

Having lived in China for almost 5 years now, things like this usually don’t bother me. I’ve learned to accept many cultural differences, this one being no different.

And yet, this time, it stung.

My face got hot, and my heart stuttered a bit.

I suddenly felt each and every pound I’d piled onto my skeleton over the past two years of undisciplined and careless living. I could feel the cotton in my shirt straining across the expanse of my gut. And how that gelatinous roll chaffed against my belt as it spilled over the leather.

Her comment came on an already stressful Monday morning. I was dealing with the crisis du jour and juggling multiple inbound questions from other colleagues.

To say her comment didn’t go over well was an understatement.

Maybe it was my mood, lack of sleep, or perhaps the above-mentioned stress, but either way, her comment got under my skin.

Wormed its way into my consciousness.

Got into my bones and stirred the marrow.

It pissed me off.

Big time.

And thank God it did.
Bright Ideas for Weight Loss
By: Best And Better
Tags: Weight Loss Tips, Weight Loss

The weight loss process is very simple; if you burn more calories than you eat, you will lose weight. That’s easy, and anyone should be able to do that, if they get some discipline and can follow the plan. So, here are some good ideas that won’t cost you an extra Darius, unlike some of those expensive food programs out there in the market.

The first step is to reduce the amount of food you eat. If two eggs are the order of the day for breakfast, eat one. If for lunch, two sandwiches are your normal money, eat one. And for dinner you can cut the pieces properly, and start eating less, or no meat. Replace live fish and chicken instead.

Second, cut all the sugar and white flour. This means cakes, pies, donuts, tarts, and sticky buns. Sugar turns into alcohol before it passes through our liver, and we all know what flour and water do. Sugar will quickly put on weight, and it is highly addictive. We love desert sweets and snacks between meals.

Eat a bowl of peaches or pears of sugar after dinner and eat your apple between snacks. Cut the apple into pieces with a paring knife and place it in a bowl to eat, as it is easy to eat that way. It will hold you until the next meal, and you will be getting all those great spices and anti-oxidants. You know what they say about eating an apple a day.

Drink plenty of clean water. The water keeps us drained. Our bodies contain about 70% water, and when we run out of space, our cells do not function properly. Water is a means of transport for our bodies, as waste, toxins and chemicals are all extracted from us by water. Pure water means pure water. That is the only kind of water that our bodies can use, as the kidneys clean any fluid we get from refined water. Give our kidneys a real break and give them refined water from the start.

see more…….
Do weight loss/Diet supplements really work?
By: David Smith
Tags: Weight Loss Tips, Weight Loss, Weight Loss Supplements, Truth, Healthy Lifestyle

“Do weight loss supplements really work,” this is a very popular question and I think people need to know the truth. (Weight supplements work by either decreasing your appetite or reducing your body’s ability to make fat, it does not actually destroy fat.)But back to answering the question, the answer is YES, some work even better than others, But it does not work in the way most people want it to. A lot of people expect the supplements to do all the weight loss work for them but you will never lose weight if you do this. Think about it like this, “If you take the supplements everyday but refuse to change your diet and exercise, every time the supplements reduce the fat you’ll just get it back the next time you eat a bad meal and skip exercising ,” see what I mean.

Good diet + exercise and if you want, weight supplements= quickest way to lose weight.

Also if you have bad metabolism weight loss supplements could be of great help with reducing fat in the your body.

Conclusion:

So yes diet supplements work and are a good way to reduce extra fat but for True success a change in diet and exercise is very necessary.

I know and understand that many people are nervous to change their diet and to exercise but Trust me it will be worth it. We all love that feeling of working and making progress and when we get our results we feel amazing to have accomplished this.

Tip: Buying weight loss supplements that are not approved by the FDA is not wise.

And If you would like my recommendations I would recommend using these, they are well known and tested before they were released:

Melticore

https://tinyurl.com/ykwpv923

Melticore is man-made but the Ingredients used are approved by the FDA.

2. Hormonal Harmony

https://tinyurl.com/kr4amt6v

This supplement is popular with women and is also a man-made supplement that is approved by the FDA.

3. African lean Belly

https://tinyurl.com/kfh6eh82

This one uses natural ingredients to reduce fat production.

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