Making Government Work: The Next Ten Years (and some news)
By: Jennifer Pahlka
Tags: Government Innovation, Digital Service, Code For America, Digital Transformation, Government

That’s what we’re betting on: show the new way works, help others adopt it, and build a movement to keep up both the pressure and the support for more of the above. We’ve spent almost ten years figuring this out and showing it works. And now, as we contemplate the next ten years, we need to do it 50 times faster and a 100 times bigger, because too many people in our country are sick of government not working for them.

So here’s my news: to help run this play 50 times faster and a 100 times bigger over the next ten years, we are starting a search for a new Executive Director. I’ve been thinking for some time about how I can contribute the most to the cause at a greater scale. I’ve been inspired by entrepreneurs like Reid Hoffman, and the process of self-examination that resulted in him eventually hiring Jeff Weiner as LinkedIn’s CEO. On the non-profit side, I’ve been inspired by Mitchell Baker’s handing Mozilla’s reins to John Lilly, who is now our board chair. In both of these cases, and many others, these founders were able to find the right leadership to take the organization to the next level, while remaining in a position to do what they do best and get the most satisfaction from.

I get enormous satisfaction from this work and have no intention of stopping it. But am I the best person to run an increasingly large and complex organization? And can I do that well while writing a lot (I’m graduating from blog posts to a book!), serving on the Defense Innovation Board, and helping out with the other related projects that need to be connected into the Code for America network to increase our collective impact?

Sure, it’s possible that we could just add to our leadership team and I could stay at Executive Director. But as Reid so wisely said:

To be a successful growth-stage CEO, you need to be ready to manage a 1,000 person organization and devote substantial time to time consuming things like running meetings and other business process. You can’t just do the exciting stuff like making the final call on product and speaking at conferences, while shuffling off everything else to the mythical COO.

We may not (yet) be a 1,000 person organization, but think about Code for America’s footprint: In addition to the 75 full-time people we’ll have this year, there are our community fellows and the 25,000 people active in Brigades. And there’s huge growth coming our way as we rise to the occasions of clearing all the eligible criminal records in the country, redefining the safety net, giving everyone in the country the tools they need to transform their own governments, and building a nationally visible movement. A successful growth-stage leader who is passionate about our mission, holds our vision, and can effectively lead the business processes we need at scale is exactly what we need. Reid calls these growth-stage leaders co-founders, even though they join several years into the company’s journey, and I think that’s exactly right. Our new executive director should be a co-founder of Code for America.

My successor will have all the duties and authorities appropriate to the role, but I will not be leaving the organization or the cause. On the contrary, I will be doubling down on the mission, focusing on the areas where my involvement will have the greatest impact. I will remain on the board and, in that role, continue to advise the new executive director on strategy and help shape the organization’s narrative. I will be an active member of the board’s fundraising committee and help represent the organization and the larger movement to the press and public, where appropriate. And I will be writing the aforementioned book to elevate the visibility of our mission to a national audience. The exact size and shape of my involvement will be the topic of thoughtful discussion among the final candidates for the job and the board, with the goal of clarity for the board, leadership, and staff, and the advantage of playing to everyone’s strengths.

So what’s next? We’ll kick off the search at the Summit next week. Our trusted search partners at On-Ramps will be there to learn more about the community. We have not set an end date for the search, because we are committed to taking whatever time is needed to find the right person for this important job. In the meantime, I will remain as Executive Director with the support of our amazing team and board until the position is filled and through whatever transition makes sense once the new leader is chosen.

I could not be more excited about kicking off this next stage of Code for America’s growth and impact in the world. I am grateful for such an incredible team whose amazing work has put us in the position we are today, and who will only accelerate their efforts in the coming year. I am grateful to have the best board any founder could hope for, whose wisdom and constant support makes all this possible. And I am grateful for the everyone in the Code for America community. The work you do and the passion, empathy, and drive with which you do it brings meaning and purpose to my life. Here’s to the next ten years of remaking government for the digital age together.

Please reach out if you have questions about what’s next, and if you’re wondering what we’re looking for in a new CEO, check out our job opening here and reach out to our search partners through the link.