Process Mining & How it Improves/Smoothens Processes and Operations for Businesses
By: Stridely Solutions
Tags: Process Mining, Business Strategy, Business Intelligence, Big Data, Change Management

Business organizations are fast adopting tools and techniques to transform their day-to-day operations. From integrating cloud applications to creating a roadmap, enterprise leaders are leaving no stone untouched to stay ahead of their competitors and rev up their profits. One of these is process mining.

Process Mining

What is Process Mining?

By definition, Process Mining is a methodology used to study, analyze, assess business processes. Conventional methods of process mining employed methods of conducting interviews and workshops for process mining. As more and more technologies surface the web, experts have found newer methods for process mining.

In other words, process mining extracts data existing within the business infrastructure analyzes it, and then renders information relative to appropriate processes. For this reason, process mining is big time important while implementing new system or migration the old system. It helps businesses figure out the improvement areas and new needs that are to be addressed.

Remember a couple of years ago, process mapping meant having a group of employees that would come together, drag a whiteboard, open a spreadsheet, and start working out things. As painful as this seems to be, it was the only option back in the day. Don’t worry, gone are the days when you had to do all of this manually. The modern-day process mining solutions are automated, reducing the workload while improving end-to-end efficiency.

Still not sure if you would need to adopt process mining within your business infrastructure?

6 Reasons why you need process mining

1. Know all that’s happening within your company

It is believed that managers are well aware of things that happen within the organization. Starting with what are the different processes to who is doing what, they have everything duly written down and noted. These manuals are then used and referred to know about the different processes. Process mining here helps get in-depth insights on corporate data. It analyzes and assesses all of the data to help you understand what exactly is happening within the company.

2. Change management

Process mining plays an important role in helping organizations in migration, updates and new implementations. It allows teams and organizations access the existing data, figure out the negatives of the old system, and deploy an efficient new system. Not only it increases the efficiency of your organization, but also helps the business improve ROI and utilize its resources right. For example, if you are migrating from an on-premise system like ECC to S/4 HANA (cloud environment), process migration could help you perform the transformation effortlessly. The data and knowledge acquired will guide the business throughout, helping you attain the best results.

3. Fact-based Solution

If you have understood the concept of process mining by now, you would know that it is all about data. There are no assumptions or intuitions made. Instead, everything said or done is based on facts. Gone are the days when you had to sit down in a discussion and then come up with a decision that has your gut.

Organizations today rely on process mining to come up with a decision. This could be attributed to the fact that business decisions cannot be made on assumptions. Often, it so happens that the entire project or a deal rests on a single decision. In such a situation, taking decisions based on your intuition might land you in a problem. Hence the need for process mining.

4. Leverage the power of data

Data today holds tremendous importance. Earlier, businesses weren’t aware of the fact that their enterprise data can be used to regulate business decisions. However, that’s not the case anymore. Enterprise leaders are now grappling to deploy tools that would help them make the most out of their enterprise data.

Process mining is an excellent way to put their raw, unstructured data to use. While most organizations prefer business intelligence solutions to drive meaningful insights from raw data, it is seen that BI tools don’t work well when the data is spread across multiple systems. With process mining in place, you can bridge the gap and combine data from all systems under a single head. This way the data can be processed and used for decision making (Predictive Analytics).

5. Real-time Monitoring

Driving insights from your data are one thing. However, the ability to regularly monitor and improve the data is another thing. That’s where businesses need process mining to rescue them. With process mining into play, organizations can regularly keep tabs on the data and the overall performance.

Also, process mining helps compare business performance over time. This way you can get insights and then use this information to make better decisions. Consider that you have assessed a data set and made changes in workflow, real-time monitoring will help you track the effectiveness of the changes embedded and enhance your business operations. The fact that all of this happens in real-time, you have the flexibility to makes changes instantly and even assess the changes ensuring that the best decision is taken.

6. Reduce Errors

Process workflows would seem relevant when seen from the outside. Only when you drill deep down each of the workflows, would you be able to find errors? Doing this manually isn’t possible and hence the need for process mining.

It is noted that process mining helps create transparency and data visibility. When you have eyes on each and each step that occurs in business workflows, you can effectively find out the pain points and work towards reducing the effect of the same.

7. Automation on the go

Even though this must have been the first reason, we kept it at the last so that you can assess the potential of the process in an unbiased manner. Process mining comprises tools and technologies that are designed to act in a certain way. What important to note here is that most of these solutions are automated and they run in the background, eliminating the need to have employees spending hours of their time. This not only accelerates the overall process but at the same time, reduces the possibility of errors, improving result.

To sum up, process mining helps you align your business processes in a way that meets best your requirement while optimizing operations. And all of these are done in a seamless and hassle-free manner.

Conclusion

Getting started with process mining requires professional help in the case of big organizations with complex operations and enterprises. Stridely Solutions is an IT consultancy firm that excels in offering consultancy solutions to business organizations across the globe. We have more than 10 years of experience and have a team of skilled professionals. Whether you are a fresh startup struggling to align your business processes or an established enterprise walking down the road of digital transformation, we have custom-fit solutions for all.