Exercise 3: Design in Daily Life
By: Yanina Grunewald
Tags: User Experience, User Experience Design, User Experience Research, Design Principles, UX

Personally a I give priority to this 5 design principles:

Useful, the purpose of a design is the most important goal. Aesthetic, the user feels happier when the design is likeable. Simple, difficult principle for me, but I something not complicated is better. Conscious, would be perfect to do design without much waste. Understandable, obvious is too much, but it should lead a friendly path. Sustainable, nothing is for ever but would be nice for while. Lovable, not addicting, to go back but not to get attached to it. Everyone might like it but not use it, not every design is for all audience. Visuals instead of overload with text. Respect the user´s time.

My top best user designs experiences:

#1 Children’s Headphones — Mpow CH6

This physical product has exceeded my expectations. The headphones are comfortable and absolutely easy for a kid´s use limiting the sound volume. It has great features: the cable can be connected from both sides or to another headphone in order to share the music and is foldable to be carry, perfect for a trip. Entirely lovable!

#2 Compensation Form EasyJet

From personal experience this form is everything you need in order to claim a compensation from the airline company. As far as I know the only one that has this service fast and easy to reach out. The customer service responded in a few ours, first that they already received the claim and in less than a week with a solution. You need to fulfil with important information that can easily be found in the customers account and you can add all the passagers without needing to do a new claim each time. In the site you can upload all the expenses or other documents and the customer´s account information to accelerate the process. This experience respects the user´s time.

#3 Deepl translator Desktop App

Apart from being the most accurate translator that I found so far, The app is simple and does it job. The user is able to have it open all the time and added to the dock in the desktop. The app also offers really good synonyms and meanings of a word or phrase. Understandable app for everyone.

My 3 worst user design experiences:

#1 My Help Buddy Website

As a buddy I have loads of critical complains about this site. The navegation is complicated. In this special case, design fails in being too simple. The channels of communication with the potencial client before and after making the offer are errased or hiden. As the site is too slow for the chat that it offers, some messages get missed. Once the offer is accepted or done, the buddy does not have access to the first chat (where the offer was posted) anymore.

#2 Shelving System, Telescopic Wardrobe System

The system is difficult to set up and comes with no instructions, only with a description of the parts. The wardrobe is very inestable and it gets damaged when the user builds it. It definitely does not supports all the weight that it shows in the picture so the marketing is misleading. Might be Aesthetic but for sure it lost its purpose.

#3 Netflix autoplay feature

When the user wants to see the information or details of a show or film they compulsory need to see the trailer because it autoplays. I feel like this choice should be done by the user and not by the assumption that the user wants to see the trailer. As one of my principles this is a waste of the user´s time. In my opinion, nothing should be automatic as audio or video refers to. As a user I usually get annoyed because of this and gets in the way of the sites usability.