How To Create UX Flowchart
By: Glovory Design
Tags: User Research, UX, Ui Ux, Flowchart, User Experience

UX flowchart serves a multipurpose function. Generally, it is a set of diagrams and symbols showing a process. In UX design, a flowchart helps you visualize how users complete a task or achieve a goal step by step. The designer can use flowcharts to overview how users navigate your website or app; it will help you meet the user's expectations. A flowchart can also show the real quality and experience of the user’s path. It helps work out a logical path of interactions between the user and the system, potential user actions, and associated consequences. The better your flowchart is designed, the clearer you can see what users want.

Design Tips for UX Flowchart

Know Your Users

UX flowchart is user-centered. Get to know who your user is by doing user research and creating a user persona to define who will use your system. Once you find it, you will know what they want and what they need.

An entry point also something that you need to pay attention to. As a UX designer, you need to establish entry points that allow users to flow through your product to the final goal. An organic website search with keywords is the most common way. Ads, social media, email can also be an entry point. Check out the example below.

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Knowing your entry points will help you to predict how your users will navigate through your product.

Acknowledge The Component Standards

When it comes to a digital flowchart, it would be best if you follow the standard flowchart practice. This is important to ensure the reader is familiar with your components. There are many ways to create a UX flowchart; you can now create a digital flowchart with loads of free resources online.

Standard Components on Flowchart

Design Principles

Meaningful Labels

Choose labels that can describe exactly what the flow represents. It is important since labels are the guide for the readers to understand the flow.

Choose labels that can describe exactly what the flow represents. It is important since labels are the guide for the readers to understand the flow. Colors Selection

Colors on user flowchart should serve as an identifier and highlight (color coding) rather than styling.

Colors on user flowchart should serve as an identifier and highlight (color coding) rather than styling. Consistent Visual

A clear and consistent structure will help the reader to follow and understand. It would be best if you also considered every element's position on the screen, make sure it is logical and no clutter.

Give Context with Skins

Using device skins for mobile or web makes it easier for the reader to associate the chart with each flow intuitively. This will give your design more context.

One Page Only

It is important to define your flow from the beginning. To help the reader envision the flow from the start, you need to keep your flowchart on one page. This way, the reader will feel more comfortable going through your flow. Multiple screens will distract the reader and breaking the moment. When your flow unavoidably long or complex, it is not possible to keep it on one page. You can make it into multiple pages or break it down into sub-flows.

Discussion Tool

Use your flowchart as a discussion tool. Illustrate your product with the flowchart, show it to your team so they can understand and contribute. A helpful flowchart for the team focuses not only on visuals but also on how the system will respond to its action.

Accessibilities & Readabilities

Having an accessible UX flowchart will allow everyone to understand the chart, potentializing its use. You want to make sure your UX flowchart is clear for all — designers, developers, and product managers alike.

Source: UX Alpaca

We’re hoping this article will help you create your own flowchart—a clear and decent one. Drop your comment below to let us know how your flowchart goes!

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Contributor: Triasihayulestari