The 10 Best Managed Software Testing Service Providers in 2020
By: Debjani Goswami
Tags: QA, Quality Assurance, Software Testing, Software, Software Development

Testing forms the backbone of any software development lifecycle and the ultimate success of a project depends on how well the testing process has been designed to fit its purpose. Designing and implementing a sound testing system can be overwhelmingly hard. With the growing sophistication of software programs, testing their functionality is growing more and more complicated. In cases where a testing topic is so complex that it calls for multiple teams’ involvement to put in their coordinated effort, it also means getting sufficient resources and expert knowledge to support the need for interdepartmental technical guidance. This is where Managed Testing comes into the picture.

Successful implementation of Managed Testing allows organizations to get high-end test designs and execution without seeking any in-house engineering team's contribution, saving time, resources, and funds. The common perception of software testing says that test automation is the ultimate answer to optimizing resources and time. But when an organization is not well-equipped with in-house experts, resources and a hefty budget, in-house testing might not be the right call.

Managed Testing is a way for organizations that are short on the requirements of executing complicated test processes to get their hands on the necessary software, engineers, expert knowledge throughout a project until the end. When these concerns are taken away by a third-party team, in a collaborative effort with all the testing process stakeholders, organizations can focus on their business's core priorities.

Which aspects of software testing are covered in Managed Testing?

Manage testing covers all the aspects of testing, that include but are not limited to:

What needs to be tested: This implies that the system that will undergo the test needs to be defined clearly and the features that need testing.

This implies that the system that will undergo the test needs to be defined clearly and the features that need testing. How the testing process is going to be carried out: This implies the extent of detailing and depth of the test

This implies the extent of detailing and depth of the test When should the testing processes be executed and when should it be completed?

Who are handling the different responsibilities within the project? Who needs to be included or communicated about specific processes?

What are the responsibilities of a Managed Testing service provider?

When choosing a managed testing service provider, the employer must know the baseline of what they should expect from any vendor. A clear idea of a managed testing service provider’s role also helps create and maintain a minimal error, delay-free, high-quality system. The service provider is responsible for the following:

The tool landscape of the testing process

Designing and developing test cases

Implementing as well as maintaining the test cases

Reporting and supporting error solutions

Depending on the scope of the managed testing, a service provider may also help to search and coordinate activities among the in-house teams involved, with the consumers, and with other third-party service providers that are a part of the project.

What are your top 10 options for Managed Testing service providers to choose from?

Given the possible range and scope of managed testing services, it is hard to narrow them down to a top 10 list that is definitive. However, the following ten service providers are the most renowned ones in the market that can accommodate the specific needs of an organization’s particular projects:

1. Qualitest:

Founded in 1997, Qualitest is the largest independent software testing and quality assurance service provider globally. They provide software testing and quality assurance services to organizations of all sizes. Managed software testing services by Qualitest includes managing staff and providing the results you expect through a comprehensive suite of quality testing services and proprietary tools.

Qualitest takes complete responsibility for your software testing activities and considerably reduces your testing time and cost, and finally enhances your brand’s reputation. Qualitest provides all types of software testing with unique capabilities in the areas of AI, automation, and end-to-end testing.

Software testing services by Qualitest include test automation, load and performance testing, testing for Big data and data validation, Cybersecurity and Compliance testing, User experience and accessibility testing, testing for Agile & DevOps, enterprise transformations, QA optimization and more. They also test software for technologies like IoT, SAP, Cloud, CRM, ERP and more. Qualitest also provides a wide range of advanced, intelligent proprietary tools that take software testing and data and knowledge management to a new efficiency level.

With an experienced pool of 2500+ software testers, Qualitest provides a wide range of delivery options from onsite, onshore, offshore and a global crowdsourced testing capability, with real users in real-world situations.

Qualitest is a trusted service provider to well-known global organizations in healthcare, medical devices, media & entertainment, banking and financial services, utilities, retail, gaming, and more.

2. QA Mentor:

Founded in 2010, this company generates average revenue of 6 million USD.

It provides services that include: automated and manual testing, mobile and web testing, testing related to performance, user acceptance and experience, crowdsourcing, blockchain and IoT testing, Machine Learning and AI testing, along with other types of QA tasks like auditing, transformations and training, Agile and DevOps consultation, etc.

Some of their well-known clients include banks like Citi and HSBC, Aetna, Morgan Stanley, etc. to name a few.

3. Aspire Systems:

Founded in 1996, this company’s net revenue adds up to over 100 million USD.

The provided services include cloud and automated testing, manual testing, testing of mobile apps, IoT testing, SOA testing and Testing related to performance, security, end-user experience and Big Data. They also test analytics, API, Agile and DevOps, Retail (including Ecommerce testing, store operations testing, and POS testing), a transformation of QA to QE.

Some of their renowned clients include Standard Chartered, HotTopic, Pearson, etc. among others.

4. HCL:

Founded in 1976, this company has raked up a net revenue of 9 billion USD.

It offers a wide range of services in the fields of business consultation, IT and outsourcing. The solutions provided are specific to the industry, including QA management, Enterprise Application, Managed Quality services, Enterprise Application Testing Services, and Specialized Testing Services.

5. RTTS:

Founded in 1996, this USA based company provides MTS, DevOps, DevTest and relevant training. They offer both onsite and in-cloud services and offer expert assistance on testing tools and deals mostly with mid-sized to large businesses.

Some of their well-known clients include Deloitte, Citi, Sapient, IBM, PepsiCo, to name a few.

6. Indium:

Indium is a USA-based firm that offers core testing services, tool-based testing, test advisory, and QA specialization. The services are provided both onshore and offshore.

The company has clients mainly from the fields of healthcare, gaming, education, retail etc.

7. Testlio:

Founded in 2010, this is a leading service provider in the managed app and software testing. Other services by Testlio include functional testing, regression testing, website testing, automated testing, exploratory testing, testing related to utility, Livestream, location, localization and so on.

Testlio accommodates app testing on different types of operating systems, including iOS and Android.

The primary clients of Testlio include big names like Microsoft, Grammarly, USA Today and CBS, to name a few.

8. Capgemini:

Founded in 1967, the company has been a leading provider of cost-effective solutions for improving product quality. The services offered include cloud testing, cybersecurity, business operations, and digital resources.

Capgemini’s biggest clients belong to the fields of finance, government, and telecom.

9. Sogeti:

Sogeti is originally a part of Capgemini, explicitly dedicated to providing services in technology and engineering. It was founded in 2002.

Apart from MTS, the core services offered include QA services for DevOps and digital testing. Their expertise lies in the cloud, cyber safety, quality assurance and testing, and digital manufacturing.

Some known clients of Sogeti include Renault, ProRail, Areva, Homeoffice, etc.

10. iBeta:

iBeta offers an extensive range of QA solutions to start-ups and Fortune 500 companies all around the globe.

Some of its services are manual and automated testing, mobile and website testing, performance testing, load testing, retail testing, accessibility testing, etc.

iBeta boasts an impressive clientele, hosting big names such as Quiznos, Express, USA Homeland Security, DaVita, National Laboratories, Hasbro, to name a few.

The benefits of implementing Managed Testing Services

MTS provides both short-term and long-term benefits. The instantaneous advantages include:

Shorter development cycle: This is due to system automation, better productivity, re-using test scenarios, processes designed to make speed to market quicker.

This is due to system automation, better productivity, re-using test scenarios, processes designed to make speed to market quicker. Better product quality: Rigorous procedures, complete test coverage, early error recognition, and consistency ensure that the end-product is of the finest quality.

Rigorous procedures, complete test coverage, early error recognition, and consistency ensure that the end-product is of the finest quality. Better ROI: This is confirmed by carrying out centralized testing, optimizing tools and resources, standard procedure building and competent professionals on the QA team.

In the long run, MTS helps organizations in building their knowledge base by providing common frameworks, inventory of databases and templates, specific competency space and an impressive repository of artifacts. It also allows organizations to control their products’ reliability better, handle third-party vendors and different teams involved in the project, and continuity in the improvement scale of process development. MST makes the most use out of the resources at hand, whether it is talent retention or optimizing the utility of tools, more offshore testing and better investment returns.

MTS is the best way for business organizations to achieve flexibility, predictability, and cost reduction in complicated test topics. Bringing all testing-related tasks, services, licenses and touchpoints together makes the project progress easier to follow and more predictable. This effectively reduces the product’s delivery time to the market while cutting down the cost and time spent on the whole development life cycle considerably. Third-party involvement in the testing process also ensures that the products are evaluated without any bias, with the sole objective of fixing bugs as early in the process as possible and create a high-quality product.