fabiochiu/medium-articles huggingface dataset:
Tele-calling for customer reactivation!
Tags: Future Of Work, Telecalling, Customer Retention

Recently at Futwork, we wrote about the importance of calculating churn in sales. Calculating churn helps in not only monitoring performance but also serves as an integral metric in forecasting and future budgeting decisions, as it can serve as a proxy for the probability of customers and revenue canceling in the future.

To sustain a business it’s important that customers keep coming back to you and engage with your product/service. Why? Because it’s much easier to reactivate old customers than to acquire a new customer. It costs around 6 times as much to acquire a new customer than to make another sale to an existing one.

It is important to know how to nudge your customer, when to push and when to let them be. Research out of the Harvard Business School has shown that even a modest 5% increase in customer retention can increase profits by up to 95%. That fact alone makes customer reactivation strategies one of the most important aspects of any business. The problem, however, is knowing how to go about winning back your inactive customers.

At Futwork, customer reactivation is one of the top use case businesses are exploring via tele-calling. With Futwork’s on-demand calling services, businesses can easily connect with their customers, they can gather information, send out timely personalized messages, get instant replies, and much more.

Companies such as Pagarbook and Finwego are leveraging Futwork’s tele-calling services to engage and retain their customers. With tele-calling Futwork has been able to reactivate as high as 20% of their churned customer while saving costs.

Few benefits of using Futwork’s calling campaigns for customer activation and engagement are:

Zero infrastructural setups, and operational cost

Recording calls and personalized messages

Reaching a mass of audience in minutes

Personal contact with prospects

It provides immediate feedback and results

If you are looking to reactive your customers, reach out to us at hello@futwork.com or you can fill in the form here and we will get in touch with you asap.
How Fintech companies are leverage tele-calling
Tags: Future Of Work, Telecalling, Fintech

Global Fintech continues to grow significantly and will continue to do so in the next few years. Fintech companies have two business models. A business-to-consumer sales model (B2C) or business-to-business model (B2B). Each model has its own challenges, although the B2C sales cycle tends to be much shorter than the B2B sales cycle, as businesses are slower to adopt new technology.

In B2B, the sales cycle is long, sometimes 24 to 36 months to reach a steady-state of recurring revenue. For smaller enterprise customers, the sales cycle can be shortened to six months. It’s important that these companies act quickly and keep on building that pipeline to ensure steady revenue.

By their very nature, fintech companies are forward-thinking and revolutionary. Dealing with often uneducated audiences makes information-sharing and active education a foundational need for fintech. Another key friction point in B2C is gaining new customers as there is a lack of trust.

At Futwork, we have been working with Fintech companies to help them overcome the above challenges while driving results, using tele-calling. Below are the top use cases for Fintech companies can explore via tele-calling.

Lead qualification: Not everyone who signed up for your product or requested a demo or wanted more information on your product is going to turn into a paying customer. Maybe they were just curious to try your product and maybe they were just intrigued by one of your campaigns and submitted a form without any real intent to purchase. In such instances, it becomes important that your sales reps don’t invest time on cold or dead leads.

2. Product Training: If your FinTech is a broad-based B2C and unless you can leverage some significant partnerships, you could be staring down the at a long, expensive, process of market education before the conditions are favourable for scaling. It’s important that you educate the market as quickly and cost-effectively as possible.

3. Payment reminders: As a business, you try to streamline your business finances from the start. It is necessary to generate and send online invoices to the customers and also create a payment reminder if your invoices are not paid on time. At times it becomes a hassle for the in-house teams to constantly follow up as it takes it up too much of their time. Auto reminder calls for monthly or yearly renewals to improve the process.

4. Support management: Given the complexity of Fintech products, users often stumble during onboarding or when they have to complete different processes on the platform. It’s important that constant support is provided to the users making sure they get to experience the product without any difficulties.

If you are Fintech company looking to optimize your sales and operational processes with Futwork, reach out to us at hello@futwork.com or fill in the form here and we will get in touch with you.
Another week, another win!
Tags: New Customer, Future Of Work, Telecalling

Vyapar is the simplest and easiest to use Accounting and Inventory management application. Their mission is to help every business owner manage his accounting and finances hassle-free, even if they don’t have any prior accounting knowledge.

Futwork will be working with Vyapar on multiple projects to improve customer retention and engagement.
How LinkedIn can help you connect with leads & make that sale!
Tags: Future Of Work, Telecalling, Sales

The use of social media in sales allows salespeople to delight their prospects rather than interrupt their daily lives with cold calls and hard sells, eventually converting them into loyal customers. But first, it also relies on knowing where to look. LinkedIn is a social network with over 460 million + users worldwide, consider it as a gold mine of sales information!

Previously, sales prospecting consisted of finding phone numbers, cold calling the prospects, meeting them in person, going to networking events to connect with more people. Fast forward in this technological world sales prospecting has changed completely. 2/3rd of the buyers make their decision while looking at online content.

There is no shortcut to leveraging Linkedin for sales, it’s a process that takes time, trial and error to get it right before you can use it as a platform to connect with leads. As a professional social network, LinkedIn is the most popular among salespeople. Using Linkedin, you can generate more leads and referrals, build a personal brand in your industry, and do more targeted prospecting.

Below are a few ways you can use Linkedin as a sales tool:

Build a relevant profile: 79% of B2B marketers consider LinkedIn an effective platform for generating leads. But generating leads doesn’t come easy for that you need to build a profile that reflects your brand and talks about what your company stands for. With a couple of tweaks, you can turn your LinkedIn profile into a powerful sales asset. There is a high chance that your prospects will look you up if they are interested in what you are selling. When they do, your profile should give off a professional impression of you and your company. Build connections: Whenever you close a customer, you should invite them to join your network. There are various reasons for doing this. It’ll be a lot easier to ask the right person for a referral to another prospect when the time comes. If you are connected to your customers, you’ll know when a customer moves to a new company or gets promoted. Both of these are opportunities for you to reconnect with customers and either upsell them or see if your product is a good fit for the new company they work at. Upload relevant content: You can use Linkedin to publish regular content for your product and keep your customers updated about various things such as:

Analyze trends in your industry.

Interview customers and post their experience with your product

New product developments.

Something you learned from your customers.

4. Use LinkedIn’s Inmail tool: InMail is your chance to write direct messages to all members of the platform even if don’t have a connection with them. The response rates to InMail tend to be high, as long as you have a good reason to connect. It shouldn’t just be a generic sales pitch. LinkedIn offers a response guarantee to InMails and will issue you an InMail credit if you don’t get a response within 7 days.

Follow Futwork for more learnings and content on sales and running your sales teams.
ปรับวิธีสู่แนวความคิดแบบยืดหยุ่น (Resilience Thinking)
Tags: Future, Future Of Work, Organizational Culture, Resilience

in Strategy for the Rest of Us
Wrapping up 2020: 3 Steps to Innovation
By: Junie Bp
Tags: Digital, Future Of Work, Innovation, 2020, Business

This year has tested our agility and resilience in innovating our businesses. We have witnessed people revamping their organizations and businesses to continuously fit unprecedented changes derived from COVID-19. Why did it take a pandemic for businesses to innovate? Were they already continuously finding opportunities out of a frustration that a service or product wasn’t available to solve a problem?

I have been collecting ideas on my Notes in my iPhone out of a frustration for something. These ideas range from technology to digestible cups.

If you are entrepreneurial, ideas to innovate come to mind out of a frustration for something that is not working.

Do you recognize that feeling of frustration?

Photo by Noah Buscher on Unsplash

Broadsheet started their online digital media brand about the best things to do in your city out of a frustration that the founder wasn’t getting that content, as a twenty-four-year-old living in Melbourne.

Uber started their share ride app out of a frustration from co-founders Travis Kalanick and Garrett Camp couldn’t find a cab on a snowy Paris evening.

Dropbox started a cloud storage company out of a frustration that Drew Houston had to carry a thumb drive around and emailing files to himself.

The list goes on…

That shift from frustration to innovation is instrumental to your entrepreneurial mindset. Oftentimes, we dismiss the opportunity to create new, improved or inventive solutions to our products and services because we are stuck with our frustration. A shift in thinking is pivotal, as a problem presents us with an opportunity.

The opportunity for innovation — whether it be incremental, disruptive, architectural or radical — is a form of improvement because you’re providing a solution. Broadsheet improved the experience of living in Melbourne for twenty-year olds. Uber improved the experience of catching a cab. Dropbox improved the experience of saving files. These startups provided a solution, but didn’t stop there. They had to continuously improve or innovate their service to maximize on the user’s experience; in order to stay in market.

So, if we have shifted from frustration to innovation, how do we maintain continuity of innovation?

Continuous improvement is synonymous to innovation and these terms are interchangeable. We can learn from Japan, where they are able to look at something that seems perfect and set about to improving it. Their notion of improvement is not limited to putting things right.
CHECK-LIST PER PROFETI IN PATRIA :)
By: Valerio Betti
Tags: Social Innovation, Mindset, Future Of Work, Change Management, Changemaker

Learn more. Medium is an open platform where 170 million readers come to find insightful and dynamic thinking. Here, expert and undiscovered voices alike dive into the heart of any topic and bring new ideas to the surface. Learn more

Make Medium yours. Follow the writers, publications, and topics that matter to you, and you’ll see them on your homepage and in your inbox. Explore
On the road to the Future of Work and Entrepreneurship
By: Joann Rolle
Tags: Leadership, Learning, Future Of Work, Teaching And Learning, Future Technology

Professor Roberto Acevado, a Professor of Physics with over 40 years as an educator in Chile does two interviews with Dean Rolle on the Future of Work and Entrepreneurship and Effective Teaching and learning.

In the first video, Dean Rolle explains her background from the World Bank to Dar Es Salaam, Tanzania Housing Bank, to the US Federal Government, IBM, and a career in academic administration. A first-generation college student, Dean Rolle explains how she believes education changes lives. Disappointments, challenges, and rewards are discussed in the process of delivering education hopes and dreams that lift one out of poverty. She sees her role as a collector of thought leaders to work on the tough questions of wealth disparity globally. Working with a team to develop job creators around the world.

Professor Roberto Acevado interviews Dean Rolle

Work continues across the world on responding to the remote environment. Another theme and presentation are addressed in improving the effectiveness of teaching and learning.
Talent beyond Human Resources: What’s next for our biggest asset
By: Yuval Gonczarowski
Tags: Talent Management, Future Of Work, Talent, Remote Work

Over the past 30 years, the terminology used to describe individuals at work has evolved to tell an interesting story: the role of employees in the economy has shifted from yet another input in production to the epicenter of value creation. We’ve come a long way from the days when machine power, horsepower and manpower were used interchangeably; when efficiency was a daunting and sole KPI. As production gave way to the knowledge economy we started looking at employees the way evolution intended — as humans. Employees were no longer valued at physical machines but rather as thinking beings using the one resource unique to them — their brains, to produce value. Alongside efficiency, we were now measuring knowledge and creativity when evaluating this resource, and so Manpower was replaced with Human Resources, HR.

More recently, leaders of companies realized it’s not enough for their employees to be efficient and knowledgeable. They also need to be happy and passionate about what they do and how they do it. As work captured a greater and greater share of waking hours it was expected to deliver, as part of its mission, features found in life outside of work. We married work with life and the road to employee happiness was paved with ping-pong tables, weekly happy hours, and instagram-worthy retreats. But beyond that, work became an integral part of our identity. Companies started emphasizing company values, creating a unique culture, and maybe most importantly — building a sense of belonging to a community among colleagues. To reflect the importance of this delicate fabric, diversity among humans, and the intimate relationship work developed with our whole lives, we turned HR into People and Culture. Head of People, People ops, and head of culture are now common titles on Linkedin. This is a major shift because employee-related issues are no longer brushed off as dry administrative matters involving salary-raises, promotions, sick leaves and a cupcake box that says “Happy Birthday” once a year. We finally recognized that talent, just like the products we build, requires a lot of thought and care. We finally put talent in the spotlight it deserves.

And then…. 2020. The inaugural year of the Work From Home / Work From Anywhere / Remote / Hybrid / Virtual Work — take your pick — revolution. As we roll out the vaccine no one can tell what would equilibrium look like in the aftermath, but one thing is certain — the way we manage our most important asset will change. Through my recent experiences with building teams in small start-ups and scaling companies, I’ve slowly come to realize that we are on the verge of yet another shift.

We can grow organizations with smart, capable, efficient “rockstars” who greatly contribute to and fit with the cultures we are trying to build; but if we don’t find the right way to connect the dots in our organizations, to create a grid of ideation, communication and execution, we are missing a key part of the recipe.

What do you think this might look like?
After College…
By: Megan Dobson
Tags: College, Future Of Work, Happiness, Career Paths, Post College Life

Hi, my name is Megan Dobson and I am currently a junior at the University of Oregon. This piece is definitely going to be a rant of how I’m feeling currently, and maybe it will relate with maybe one other person. People have always told me that time flies throughout our college careers and that could not be any more true. I’d like to say that I know exactly what I want to do and where I am going to be after graduation, but as of right now, that is very VERY incorrect. There are these standards of obtaining internships while in school, then graduating to go straight into the workforce. Well, to be quite honest, I am only a year and a half away from graduating and I don’t know what the f*** I am going to do. As I am looking online to find internships, every single one of them require prior knowledge/internships to get the position. I don’t understand how I can get an internship without having any prior experience. For most of this year, I didn’t take advantage of all the spare time I had during quarantine. After looking at all of the things I could have done I regret not being active in bettering myself and knowledge. Now my main focus is bettering myself and learning new techniques that I can eventually use in the future. There are so many tools online now that allow all of us to actively learn. I do understand the importance of learning from somebody with experience, however, I can learn from people online through all of the amazing platforms that are given to us for free. I think that, as of right now, it is important for me to not stress about the future and live each day learning new tools that will eventually help me in the end. I have no idea what my life will be like in 10 years let alone 1 year from now. My main priority in life should be me being happy and doing the things I love. I’m not sure how I’ll get there, but I know I will.
B-Smart interviews Fairjungle’s CEO on how to help companies cope with the pandemic
By: Line Itani
Tags: Post Covid Travel, Future Of Work, Post Covid 19 Recovery, Future Of Travel, Covid 19

B-Smart interviews Fairjungle’s CEO on how to help companies cope with the pandemic Line Itani ·Dec 21, 2020

Retrouvez cet article en français ici.

Travel startup Fairjungle has achieved more growth during Covid’s sanitary and economic crisis than before it. As part of B SMART’s “Stakes & Priorities” section, journalist Jean Marc Sylvestre interviews Fairjungle co-founder and CEO Saad Berrada about the way the solution adapted to the pandemic’s new travel constraints, aiding companies to manage considerations around CSR, carbon footprint, travel volume control, and traveller safety.
It is my Hope Mr. Pete Buttigieg
By: Glenn Melcher
Tags: Future Of Food, Future Of Work, Finance, Economics, Business

It is my Hope Mr. Pete Buttigieg

That when presented with the question of Why You have the agility to flip the switch that says Why not?

Maybe You would consider to drop the thought of another former Presidential Candidate Mr. Yang as the catalyst to kickstart the economy in such a fashion that we have never witnessed through implementing the Universal Basic Income scheme as a tool to battle the Covid 19 Pandemic.

Even if only on a temporary basis.. Wall Street would love it/ Big Banks 🏦 would love it and Main Street would love it all for the same reason it contains “new money 💰… the GDP is driven by by the Consumer to such a degree that 75 percent of the GDP is driven by the Consumer.. Having cash 💰 to stimulate the economy is goal 1 in such an undertaking 💰💰💰🧐

Kind Regards: from a Fan in Minneapolis/ Saint Paul MN
Things to do to motivate yourself
Tags: Morning, Motivation, Awakening, Future Of Work, Money

Put a few tasks on a piece of paper for that day, for a week and for a year. WHATever happens you have to do those tasks.

As you wake up, do sports for 5–10 minutes for a very good condition that day and be much more optimistic

Something very important: don’t say * sleep another hour *, when the alarm sounds you have to get out of bed and do the right thing that morning, if you sleep another hour or 2

you will lose all day without doing much productive work.

Don’t put off what you set out to do. If you say you want to do something tomorrow, you MUST do something tomorrow.

Write on a piece of paper what you want to achieve in the future or what you want to buy and stick that sheet on the wall in your room to see every day and you know you have to work or

to learn because you know that if you do these things you will get what you want. For example, if you want to get a car that you really like, put a picture of the car

on the wall and every morning you will see the picture and you think that you have to make sacrifices to get the car.

How do I get out of bed in the morning?

If you set your alarm and stop it instantly as it starts, it will be difficult for you to get out of bed

Put the phone away from your bed, but in the same room and in the morning when the alarm goes off you can’t reach to get the phone and turn it off like that but you have to

to get out of bed to turn off the phone and so you will get used to getting out of bed easily in the morning.
Haier: Internet-of-Things, Rendanheyi, and Ecosystem Micro Communities
By: Andreas Holmer
Tags: Zhang Ruimin, Future Of Work, Rendanheyi, Haier, Organization

Haier hasn’t always been structured this way. EMCs are a relatively recent phenomenon. And MEs first arrived on the scene back in 2012. And as far as I’ve been able to tell, this is quite indicative of how Haier actually works. Unlike western organizations who prefer to see change as a finite process with a start and end, Haier has embraced change as the constant and continuous process that it really is. And that’s quite an achievement considering that Haier is now the largest white goods manufacturer in the world with close to 100,000 employees entrepreneurs!

But, and this should come as no surprise, it’s not all roses — at least not for everyone. Company reviews on sites like Glassdoor (an admittedly Western source) suggest that while autonomy is part of the Haier experience, so too is hard work and long hours. And for those who have yet to embrace the organizational model (Haier has acquired a number of Western businesses in the last decade), the lack of strategy and direction can be misinterpreted as a lack of vision or worse, purpose.

But nothing could be further from the truth. Because while Haier is charting new territory with its Rendanheyi model, it's doing so with the express purpose of designing a new type of organization — an organization able to thrive in the IoT Era.

That’s all for this week.

For more on Haier, start HERE.

Until next time: make it matter.

/Andreas
Do you do anything that you haven’t been able to find an online community for?
By: Rebecca Sealfon
Tags: Google, Future Of Work, Freelancing, Workplace Culture, Online Community

Do you do anything that you haven’t been able to find an online community for? Comment below if you do. I work for snack food, literally — or at least I did after I left my software engineer job at Google and before the COVID pandemic hit. Post-employment, I made sure Google’s food was more than 1/60 of my diet. This was one of the upper levels of the non-employee, non-contractor work ladder I had invented. I have a whole vocabulary for the various levels, statuses, and arrangements. Some of my short-form posts can go on to explain the various words and concepts in the vocabulary.

Photo by Arthur Osipyan on Unsplash
廿一世紀的職場轉變及如何應變
By: Cocoon Foundation
Tags: 21st Century Skills, Future Of Work, Technology, Youth, Entrepreneurship

in Down the rabbit hole
THE DECLINE OF LARGE OFFICE BUILDINGS
By: The Village
Tags: Future Of Work, Working From Home, Post Covid 19 Recovery, Coworking Space, Work Life Balance

The future of Work for Businesses

Large Office Building

In a period of social distancing and sanitizing, we have witnessed a sudden significant decline of many big economies of the world due to the wave of the global pandemic called Corona Virus. The covid-19 brought the world into panic, spreading fear and uncertainty in every continent, pushing countries to close their borders with governments implementing lockdown measures in order to curb the pandemic and the resulting consequence impacting negatively on the value chain of many businesses around the world, most especially businesses with significant numbers of staff and large offices.

For decades, businesses have used large, symbolic offices to sign post their operations, most notably in the financial service and telecom industries. Following the #covid19 pandemic, these huge multistorey offices based centrally in major cities are now ghost towns as WFH and social distancing has forced these businesses to trim their workforce and grant flexible working habits to their teams. Key challenges such as safety and accessibility now dictate the scale of future workspaces and work habits.

The global pandemic as some may say: “is the new normal”, and until there is an effective vaccine or treatment which; everyone remains at risk. Even as we all try to work together to protect ourselves and others by social distancing and sanitizing, there remains even greater risk for the future of businesses with too much space because they have to rethink their approach to workspace for their employees. The Village like so many coworking spaces provide innovative and fully serviced spaces as an alternative for businesses who no longer require large offices.

But, responding to the business impacts of the pandemic has posed a big challenge for many industries and agencies. On a normal note, businesses face challenges daily but in those situations, they are usually proactive in dealing with these challenges before they occur, but this pandemic was never planned for and the world didn’t see it coming forcing businesses to react by investing in cloud based systems, IT solutions and empowering their workforce by granting them flexible working habits.

With the ease of lockdown, early signs of recovery were witnessed but small business that did not have the capacity for crisis management and response due to a non-existing business continuity plan were not capable of handling the unknown variables of this pandemic causing them to be skeptical about renting offices or working remotely, with a majority of them still struggling to recover. Post Covid-19 hangover means a lot of businesses need to rethink their business models to develop incident management plans in order to survive.
Will normalizing working from home open the door for more people with disabilities find employment?
By: Patrycja Kempa
Tags: Disability, Future Of Work, Covid 19

COVID-19 has forced companies to adapt to and embrace remote work. Many Companies have realized that working remotely is the future. Some companies have already announced implementing the extended work from home policies with some already allowing employees to work from home permanently.

Will more Companies consider hiring people with disabilities to fill in remote positions?

The federal Americans with Disabilities Act require employers to reasonably accommodate employees’ physical and mental disabilities. The reasonableness an accommodation depends on a variety of circumstances including, for example, the essential functions of the job, the extent of the employee’s disability-related restrictions or impairments, and business and operational needs.

Post-pandemic, there may be circumstances where remote work is truly reasonable. However, that will depend on the facts and the essential functions of the employees’ job. The essential functions will drive the analysis of what is or is not reasonable. For employees who truly need to be on the job to perform the essential functions of the position, remote work is not going to be reasonable. However, there may be more opportunities for people with disabilities to work from home and fill in those already created full and part time, remote positions in the future. It may also be a great opportunity for employers who want to embrace diversity.
What makes a great sales rep?
Tags: Sales, Sales Reps, Future Of Work

The best salespeople are always looking to improve their game, never satisfied with their performance.

Great sales reps embody empathy and competitiveness in equal measure. Recruiting great salespeople is a surprisingly difficult task, considering how popular and attractive sales roles can be. Why? Because great salespeople have a sought after mix of characteristics that contribute to their natural success in the role.

Here is a list of qualities that makes a salesperson great at his/her job:

Pro-activeness: Sales reps who need to wait until they get back to the office, sit down at their desk, and go through everything on their computer will sell less than those who can respond more proactively. It’s important to keep up with the pace in today’s technological world. Always show the eagerness and proactiveness to close a deal. It’s important that you never make the customer wait for long. Confidence: The best and most charismatic salespeople believe in themselves, their company, and their product or service. Confident salespeople act fearlessly and are willing to take risks without worrying about hearing a “no” from a customer or losing out on a potential opportunity. Multi-tasking: An outstanding salesperson knows how to juggle deals they are trying to close with promising leads. They can even respond to queries through emails and on the phone at the same time. Great multitaskers make excellent additions to any sales team. Critical thinking: The sales reps should have the ability to think outside the box in challenging their existing sales pitches and processes to reach higher levels. Reps who consistently try to put themselves in the shoes of their target market become better able to have a conversation that comes across as insight. Empathetic: Being able to understand the customer’s wants and needs on a much deeper level is a rare and important talent in sales. In order to demonstrate respect and gain the customer’s trust, the salesperson needs to be able to show they have a genuine understanding of the problem and want to find a solution for the customer’s benefit, not just to hit another sales target. Persistent and competitive: Without being rude or pushy, good salespeople know how to get the job done. They know many people face the most challenging obstacle just before they reach their goal. Sales reps must doggedly chase prospects and be willing to approach them from different angles.

Follow Futwork for more learnings and content on sales and running your sales teams.
Autonomous Robots are not the way!
By: Daniel Ayerzon
Tags: Future Of Work, SciFi, Jobs, Robots, Economy

Soon we will look over and instead of saying hi to Jack we will be asking our robot buddy to grab that box. Why are we even here if that thing can do everything? Some one has to watch the robot and that means we will increasingly be all alone. We will not build connections with coworkers and find friends in the breakroom. No, we will be making sure that boltz 523 is running and performing correctly. Is this a dystopian future that is far off in the distance? Apparently not as they are being built currently. The creators of this robot claims that there will be jobs for people in the future but have they really thought out what those jobs will be.

https://youtu.be/e0AhxwAKL7s

In this video this company explains how robots need to do meaningful work. They explain how robots have not been able to be in spaces that people work in. There goal is introduce robots in the workplace. They have robots now that can do human jobs. Soon could everywhere you look be a robot taking care of something just years ago a robot would have done? Even now you have self checkouts and stores that can operate without a cashier. We have self driving cars and self driving semis on the way. There is no limit to what a robot can do. They even have robots that can write articles for the news. (Just so you know I am not that advanced here.) I am concerned that things are just moving too fast.

Read the rest @

https://www.americanjobsfactory.com/post/autonomous-robots-are-not-the-way
EU regulations to protect their local enterprises from the technology giants
By: Omar Shaaban
Tags: Eu, Future Of Work, Trading, Competition, Smes Opportunities

EU regulations to protect their local enterprises from the technology giants

In my opinion, the EU and other countries, except China and the United States, want to confront Dinosaur as they do with Lion.

Over the last three centuries The power centers in each country were in the UK embassies , then it moves to US embassies ,Pentagon and the huge Banks , but in this new era the power centers situate in each smartphone!

Thus,the sense of dominance has changed and the Game has completely transformed itself into other horizons.

So if the EU thinks the same way when they're dealing with world trade and open borders, they're not going to be able to protect the SMEs and the local economy.

This new era requires thinking like digital citizen or facebookers or amazoner...etc. then they can format new efficient regulations.
I am a dot
By: Karena De Souza
Tags: Manifesto, Generation Z, Future Of Work, Acumen Fund, Climate Action

My Manifesto for a Moral Revolution — Part 1

What is the “impossible” you dare to imagine as “possible”?

What is the story about the future or an alternate reality your manifesto will tell?

What will help you sustain and thrive throughout this work?

Jacqueline Novogratz asks these questions in the Acumen class Path of Moral Leadership that partners with her book ‘ Manifesto for a Moral Revolution ‘.

It was the last of 13 lessons, the culmination of weeks of working alongside other wonderful souls committed to learning how to move more effectively through our world, leaning into learning new ways of being agents of change.

My mission: Offer hope to Generation Z. Make a difference in the climate crisis.

How do I find the right words to encourage individuals to test out their own version of change?

What could I do when there are so many other brighter minds and eloquent voices out there? Could I hope to make a difference?

I sat down at my keyboard. And just poured my heart out.

This is what showed up: (link https://youtu.be/jEJnb1bMgs8)
Importance of calculating churn rate in sales
Tags: Churn, Churn Rate, Future Of Work

Churn rate is one of the most important metrics that a company with recurring payment customers can calculate, and is most often expressed as a percentage of subscribers that have canceled their recurring payment plans.

Churn rate is a critically important metric for companies whose customers pay on a recurring basis like SaaS or other subscription-based companies. Churn can be powered by a number of factors, and even small month-on-month increases in churn percentage can be ruinous to planning, so understanding what churn is and how to analyze it is important.

Calculating and monitoring customer churn is important because it is far cheaper to retain customers than to acquire new ones. Studies have shown that selling to existing customers is easier than selling to new prospects. Other researches also reported that repeat customers spend more than new ones.

Churn can either be voluntary or involuntary. Voluntary churn happens when customers decide to cut their subscription on their own. Involuntary churn occurs when a subscription is canceled even if customers don’t want to. Due to the popularity of subscription business models, it’s critical for many businesses to understand where, how, and why their customers may be churning.

Churn isn’t simple and straightforward. A wide variety of factors come into play — and it differs for each set of users.

But common sources of churn include things like:

Cost

Poor user experience

Lack of features

Competitor products

Lost value perception of the app

Depending on the industry, product, company, and every other element you can think of, there are many different ways to decrease churn. There are a few simple things you can do to ensure your churn rate stays low.

Be competitive

Ask for feedback

Invest in your best customers

Seamless onboarding process

Churn is not only important for monitoring performance but also serves as an integral metric in forecasting and future budgeting decisions, as it can serve as a proxy for the probability of customers and revenue canceling in the future.

Follow Futwork for more learnings and content on sales and running your sales teams.
How to identify the GO-GETTER candidates?
Tags: Zen, Future Of Work, HR, Hiring Tips

What or who do we give the credit to for a company’s success? It is the go-getter employees, who put in their hard work and intelligence to create an exciting workplace.

Now, more than ever, it’s important to find self-motivated, passionate and talented people to join your company. If your organisation is planning to continue work-from-home, you need people who can work independently and know how to be productive.

The go-getter is easier to identify if you follow the following steps -

Screen with VideoCVs — Want to test how they adapt to change? Or know their communication skills? It’s one thing for the candidate to claim confidence and communication skills in a text resume but a completely different thing for you to see it first hand in their VideoCV. Companies such as Hiresome! knows exactly how to help you there. Take live tests — We all have technical or case study rounds for interviews, and even though they are assessed best during in-person interactions, the pandemic lead us to find remote alternatives. Hiresome! allows you to take live coding sprints and cases studies or assignments to assess not just the final answer but also the approach used for it. Challenge them! — Don’t ask mundane questions like ‘tell me about yourself?’ In interviews, ask them unconventional questions like — ‘what superpower would you want to have?’ ‘what would they change about the company if they were running it?’ ‘how to sell a pencil but not as a pencil?’ these questions reveal the thought process and life priorities of a candidate.

These steps are crucial not just for recruitment but also ensuring that candidates have a positive experience. CX is becoming a top priority among recruiters, the experience of candidates who didn’t make the cut as it affects the overall employer’s brand.
The J.M. Smucker Co. Announces Multi-Year Support for AIEDU
By: Alex Kotran
Tags: Education, Future Of Work, Remote Learning, AI, Nonprofit

The J.M. Smucker Co. today announced a multi-year gift to The AI Education Project to help us expand our ‘Intro to AI’ program across Ohio and support schools with high quality remote learning during COVID-19.

Smucker was one of AIEDU’s first corporate backers, and provided critical seed funding just as schools across the country began to shut down due to the coronavirus pandemic. Their support helped us launch our inaugural pilot program in Akron, OH, and then scale it to schools across Ohio.

“This new, multi-year commitment will enable AIEDU to expand our footprint in Ohio, and begin onboarding schools which have signed up to our waiting list (which now) exceeds 100+ schools),” said Ora D. Tanner, Chief Learning Officer. “Multi-year grants are extremely prized by nonprofits, because they provide budget visibility and allow for long-term strategic planning. The generous donation is also a strong signal from J.M. Smucker about their buy-in to our mission and pathway to impact.”

The J.M. Smucker Co.’s support for AIEDU solidifies the nonprofit’s footprint in Ohio, long considered a bellwether for the country at large. Ohio is among the top 10 states with the largest student enrollment, with 1.7 million students in primary or secondary schools.

“We have a unique appreciation for the essential role education plays in the continued progress of our communities and are proud to support innovative programs, like the AI Education Project, that bring this to life,” said Bryan Hutson, Senior Vice President, Information Services at The J.M. Smucker Co., and a member of the AI Education Project’s advisory team. “We are excited to help scale the AIDEU’s impact here in Ohio and to continue to support this important program.”

Last week, executives from Smucker participated in AIEDU’s Forum on AI Education and Workforce Readiness alongside leaders including Ohio Lt. Governor Jon Husted, Code.org CEO Hadi Partovi, and Girls Who Code COO Tarika Barrett.

We are lucky to have found such incredible partners in our work, and look forward to expanding our engagement across Ohio.
Why Contingent Labour is The Future of Work
By: Berkley Recruitment
Tags: Contingent Labor, Contingent Workforce, Future Of Work, Workforce Development, Contracting

Check out our guide below to find out why contracting and contingent labour represents the future of work in Ireland and around the world.

What is Contingent Labour?

The term “Contingent Labour” refers to workers who provide services to an organisation but who are not on the payroll. This is an umbrella term that encompasses many types of workers including contractors, consultants, temps and advisers. Oftentimes, these people are brought in temporarily to address a specific project need.

The State of Contingent Labour in Ireland

Contingent labour is on the rise in Ireland. According to a 2018 ESRI report, contingent employment made up just 10% of the overall active workforce in Ireland between the years of 2011 and 2013. According to one study, 45% of Irish workers can now be categorised as contingent labour.

Why is Contingent Labour the Future of Work?

Prior to 2020, contingent workforces were trending upwards with many multinationals and large tech companies (such as Google and Facebook) leading the way. Contingent workforces are becoming increasingly mainstream, sectors that wouldn’t traditionally have used this model (e.g. engineers, accountants, architects) are now exploring this as an option.

The Impact of the Covid-19 Pandemic on Contingent Labour

The ongoing pandemic has accelerated uptake of contingent workforces with more and more organisations adopting this model. Research from Gartner has found that 32% of organisations are replacing full-time employees with contingent workers. So why is this?

In times of crisis, organisations need to be agile in order to weather the storm. Contingent workforce models can be easily scaled up or down. This gives organisations the flexibility they need in order to dynamically adapt to changing market conditions.

Cost savings have long been a key driver for companies adopting contingent models, and with the ongoing pandemic this has taken on even greater importance. Contingent models help to decrease costs by reducing the costs of hiring, payroll, and the management of employees.

What are the Benefits of Growing Contingent Work for Candidates?

As our previous article about the benefits of contracting outlines, there are many reasons why workers may want to look into contingent work.
Becoming digital in 2021
By: Nikola Lalović
Tags: Going Digital, Future Of Work, 2021 Trends, Web Consulting Services, Digital Transformation

Becoming digital in 2021

This year is coming to an end and we are all happy because of that, but can we even think about some expectations for next year? Nikola Lalović Dec 14, 2020·2 min read

Does your hand shake when you try to make a goals-list for next year? My hand shakes. And I don’t know what to expect in the next couple of months, but for sure, the businesses have to go digital to survive.

I know what you will say: I can’t get my haircut online. But you can book your time for it online, and read instructions on how to prepare for the appointment, and the hairdressers can make a schedule for their customers and minimize the risks in their workflow.

Going digital does not mean that you have to do everything online, it means that you have to do it only with tasks that you can, so you can perform more efficiently and provide a safe environment for yourself and your clients.

So made a list! List of all tasks in your workday that you perform with someone in person, but you can complete them online, and do that. So you meet people only when you need to. Soon you will have more time and energy, while you don’t have to be afraid of catching a virus. I don’t like the phrase: social distancing – it’s so desperate and it makes you feel like you will never have friends again or intimate relationships with people you love. I prefer physical distance, so you know that it’s good for everybody to keep one plus meter from everybody else, but it is also very useful when there is no danger for personal health like this COVID-19.

Anyway, a went from my main course… Going digital will help your business grow in this time of crisis and you need to use that opportunity. So make your strategy for #goingdigital and execute it.

Website and its functionalities are not some nice accessories for your business. It is a need and a tool that you use to perform better with a high level of productivity and it is a channel for reaching out to more clients and spread your network across your targeted audience.

So I wish all of you luck with making a plans for 2021, and if you need some help with #goingdigital, just contact me for a free consultation, and I would be happy to help your business grow. Happy Monday!!