What Are the Pros and Cons of Employee Monitoring Software?
By: Danielle Gradwell
Tags: Employee Engagement, Employee Monitoring

Employee monitoring software can be defined as computer and/or web software designed to monitor the work activities of employees who work remotely from any location in the world. The use of remote employee monitoring software has increased drastically over the course of the past few months, and it seems as though this system is here to stay. The computer and web-based software have proven to be extremely beneficial for many companies who need to automatically assess or stay up-to-date on employee productivity and attendance, as well as web and application usage, during work hours. Although this software is extremely beneficial to any company that chooses to use it, there have been multiple complaints and criticisms regarding the use of this software.

Ways in Which Employees Can Be Monitored

There are multiple ways in which employees can be monitored during work hours when they are not working at home. Some of these include reading company emails, reviewing employee phone conversations, and setting up monitors that show how much time was spent on work. Other ways to monitor employees include the use of screen recording software, using the clock in and clock out tracking software, and recording employee access to certain areas and/or files

CloudDesk®

Employee Monitoring Software

Key Feature

- Live Screen Monitoring

- Face ID Verification

- PC & Web Activity Monitoring

Cons of Employee Monitoring Software

It’s natural for any software to be accompanied by certain drawbacks. When it comes to employee monitoring software, some of the downfalls of its usage include: employees feeling as though their privacy is being violated, the monitoring of employees coming off as intrusive and being taken as a lack of trust between employees and employers, and surveillance coming across as a false sense of security. Additionally, remote employee monitoring becomes a challenge for employees themselves because the line between work and home may become blurry. There are also legal issues that come into play to ensure that employers stay within their legal boundaries.

Pros of Employee Monitoring

There are however many positive actions and benefits to making use of employee monitoring software. Most would even say that when it comes to employee monitoring software, the good most definitely outweighs the bad. Some benefits of employee monitoring software include: employers identifying where the workload needs to be distributed more evenly, it helps to monitor and ensure that safe practices are being followed by employees, and it helps reduce incidents of employees wasting valuable time during work hours. Other benefits of using employee monitoring software include helping to uncover problems such as harassment, it can allow employers to monitor employees’ activities to ensure they’re being productive and following rules, and it can also track the hours worked on a specific task, which can increase accuracy for invoicing.

CloudDesk Employee Monitoring Software

When it comes to choosing which employee monitoring software to use when needing to efficiently and respectfully monitor and manage remote working employees, CloudDesk remote employee monitoring software is the best there is. The remote employee monitoring software provides real-time visibility into distributed workforce activities to increase productivity, improve compliance, and optimize performance. With features such as web and app usage monitoring, employee time tracking, and employee face ID verification, monitoring employees during work hours has never been easier!

*Originally posted on m2sys blog, Author — Tyler Mitchell