Looking for a service design job? Here are some ideas
By: Steven J. Slater
Tags: Creative Process, Design Thinking, UX Design, Design Process, Service Design

Looking for a service design job? Here are some ideas

A Post from the International Service Design Institute

Just because there is a pandemic raging across much of the globe, there are still service design jobs to be filled.

Courtesy of Pixabay

I’ve had a few requests lately for service design job-search ideas. For one, I know firsthand that when you are in your own job search it doesn’t always come to mind to stop the tedium of filling out applications to review your job search plan or to stay on track with it.

And sometimes, it’s not a question of following a plan, but coming up with new ideas. So here are some ideas that I’ve recommended to others that might be of help.

I’m seeing more SD jobs now on LinkedIn and on Google Alerts https://tinyurl.com/y6qdesqn than ever. For both of these platforms, you should set up alerts https://www.linkedin.com/jobs/. These links should take you right to the pages.

Networking — There are Service Design Network SDN chapters (https://www.service-design-network.org/chapters) throughout the world that you can join for free. Plus, SDN hosts events (https://www.service-design-network.org/events). Facebook is also emerging as a platform for service design communities, and a search for service design will bring those up. Some communities include “drinks” in their titles.

Many major companies and organizations hire service designers, and the jobs can be found in hospitality, finance and banking, transportation (including auto manufacturers), consumer products, healthcare, and public service. Nowadays many service designers are employed with national, state, and local governments.

Along these lines, I suggest searching for service designers on LinkedIn to find out who they are working for and the kinds of work they are doing and where. This might be obvious, but this is a critical part of figuring out where you will be most comfortable working.

There are also a growing number of boutique agencies offering service design to clients. A plain Google search of “service design near me,” might bring those up.

Additionally, I would include the major global SD consultancies, such as IDEO (https://www.ideo.com/), Live/Work ((https://www.liveworkstudio.com/), Designit (https://www.designit.com/), Engine (https://www.enginegroup.co.uk/), Koos (https://www.koosservicedesign.com/), and others that I know I’m neglecting.

And finally, every global major management consulting firm, the likes of Accenture, PwC, Sapient, Booz Allen Hamilton, McKinzie, Bain, and BCG, all offer clients forms of service design, service improvement, service transformation, and so on. CAVEAT: They may call their teams by a variety of names, but the work remains designing and improving services.

Among all these, I have no doubt something will come your way!

And don’t leave out preparing for a job with our online courses and reference books. The Institute’s brochure: https://tinyurl.com/yxlgb38d. Online courses: https://tinyurl.com/y3awqjug. And, guides and references https://internationalservicedesigninstitute.com/handbooks/

The International Service Design Institute offers service designers valuable resources for professional development, including the Service Designer’s Handbook Series, a suite of sequential guides and references with accompanying online courses.

For more, visit www.InternationalServiceDesignInstitute.com