Meesho is looking to hire an Ops Design Head as a cross-functional problem-solver, who can impact the e-commerce space!
By: Mangala Dilip
Tags: Startup, Product, Problem Solving, Operations, Hiring

Vector courtesy: Free Pik

Every burgeoning company looks towards the operations team during times of expansion and Meesho is doing exactly that. From sales to acquisition of resellers and the number of employee, Meesho is currently focusing heavily on its core values of Thinking 10X and Making Resellers Successful. Right now, more than ever, we are also relying on our Operations team to take us to the next level of excellence.

Our Operations team, filled with talented problem solvers, is looking towards optimised direction from a leader who has experience thinking outside the box to solve the most dynamic problems while working in an e-commerce supply chain. From warehousing to city logistics and planning to operation of a control tower, and so much more, our growing Operations team is zeroing in on many big issues and is prioritising solving them.

Make an Impact

For a continued seamless flow within the delivery network that matches the likes of Amazon and Flipkart, we need a problem-solver waiting for that opportunity to make a huge impact in the e-commerce sphere. How, you ask? With no capex in the equation, we want to build a supply chain tailor-made to meet all the needs of our resellers through 3PL (Third-Party Logistics) network.

To achieve this goal in the most cost-effective manner while also improving the delivery experience, we need world-class problem solvers who have a high bias for action. You would be a perfect fit for this role if you would also have strong analytical skills and experience in designing supply chains in an e-commerce atmosphere.

Harshit Madan, Meesho’s General Manager & VP — Fulfillment and Experience, proposes a scenario:

Let’s say we are currently fielding 1 lakh orders per day and we need to scale up the network to 10 Lakh orders a day. To scale to that level, our network needs to be reliable, cost-efficient and performing at the same level as the Flipkarts and Amazons of the world. We have to figure out how to cut down the cost — Can we improve order consolidation in the supply chain? Can we build capabilities like regional handovers so that we can leverage competencies of regionally strong partners? To improve performance, how do we increase the speed in the network? Should we open warehouses? If yes, where do we do that? To combat any issues with reliability how do we maintain multiple partners so that there is always a backup of steady supply as at the same pin code? Worst case scenario, how do we build in-house capabilities so as to deploy some sort of logistics, and manpower of our own instead of multiple partners going to the supplier many times a day?

These are some of the problems that you will be expected to solve as an Ops Design Head.

What Meesho expects from the Ops Design Head

Harshit puts it simply, as a mix of problem solving and execution. “You have to set things from ground-up. You will be the one to frame the problem and then take the solution from zero to one,” he says, adding, “even taking from zero to one and from one to ten will require you to manage a team, to run operations for that pilot before the beta launch.”

The Ops Design Head will optimise an aspect of Operations until it can be handed over to someone else who will scale it at a pan-India level.

Not only will this individual have to hold regular meetings with their own team, but ensure the smooth running of Operations, they will also need to have regular conversations, and hence a good working relationship with everyone in the company — from Supplier Support to Delivery Partners. Harshit reinstates, “It is a role with cross-functional requirements”.

Why join Meesho?

Meesho has enabled 15,000 suppliers and 2,000,000 resellers to start and grow their online business without any investment, by providing them with the tools including sourcing, logistics and payments, has already made waves in India’s e-commerce market. From small retailers to housewives, students and retired folks, these social resellers are now fully financially independent.You can hear all about it from our resellers across the country here and to learn more about Meesho’s four year journey click here! If you did not already know about Meesho’s amazing work culture from the two consecutive times (2018 and 2019) we were named by LinkedIn as India’s Top 25 Startups to work for based on top talent pull, job-seeker interest and levels of professional engagement with its employees, spend a while longer on this blog.

Meesho is Series D funded with an investment round in 2019 led by South African company Naspers Ventures along with participation from Facebook and existing investors such as SAIF, Sequoia, Shunwei Capital, RPS and Venture Highway. We have raised $ 190 million till date. Meesho is headquartered in Bengaluru, India and was one of the three Indian companies to be selected for Y Combinator in 2016. It was also a part of the first batch of Google Launchpad — Solve for India programme. Recently, Meesho was also featured on Y Combinator’s Top Companies List 2019.

Want to join The Product team at Meesho and help create 20 million entrepreneurs in 2020? Then we are hiring. Apply here!