What can HR technology do to optimize the candidate experience?
By: Lexi Mandella
Tags: Applicant Tracking System, CRM, Ats Software

Technological advances in talent management continue to accelerate. Human resources and financial investments have also been made possible by technology.

The focus of HR technology today has moved beyond applicant tracking systems (ATSs), human resource information systems (HRISs), and into a variety of innovative solutions. However, it is important to consider the needs of your business before you invest in talent acquisition (TA). It doesn’t matter if the product is the latest or most popular. The key to making the most of HR technology is to ensure that every touchpoint in the candidate process works smoothly and saves you time and money.

Human Resources Technology Evolution

The history of HR technology seems long. However, HR technology has seen significant progress and has achieved some notable milestones.

Many HR experts believe that 2012 was the year HR technology saw a significant shift. This happened because of the influx of new services and applications. These rapid changes are in large part due to SMACs, social, mobile, and analytics as well as the cloud.

Cloud computing brought about a new level of tech-savvy. Apps for HR made it easier and opened the door to modern apps.

In the last seven years, a convergence of technologies has produced HR tools and methods that have been called the “future HR” in the past seven years. In the past seven years, more than 5000 companies moved to the Cloud. Although there are some companies that still use traditional HR software on-premise, this trend is gradually dying as companies shift to cloud-based solutions for their HR needs and implement these innovative technologies.

How does your solution store data

Candidate data, which is highly sensitive, requires high protection. These questions are often added to the due diligence checklists of HR directors who are experienced in this area. You may have to start over if you miss this step. It is crucial to be transparent about where data is located for any recruitment solutions.

Experienced technology providers should be able to explain where and how they store their clients’ data. If the provider has client data stored overseas, it is possible that other countries might allow access to such data for national security or law enforcement purposes. Ask about backup procedures. If there is a security breach or loss of data, business ethics demand that data be preserved. If your current provider is not providing adequate data backup, it’s worth looking at other providers.

Enhancing the candidate experience

Employers often forget to recognize that recruiting is a two-way process. Employers must interview candidates and also evaluate them. If you place importance on candidates’ experience, it shows that you value their time. Another opportunity for hiring teams and recruiters to make an impression is with each interaction, from the application process to interviewing to the onboarding process.

Excellent interviewing skills are key to great candidate experiences. Talent acquisition teams and recruiters must create a meaningful, intentional interview process to engage and win the best candidates. Clovers AI-powered video interviews can help recruiters create efficient and scalable recruitment processes. They can reduce bias, speed up hiring, and deliver the candidate experience job seekers expect.

Artificial Intelligence, Automation, and Talent Relationship Management

Nicolas Speeckaert is the co-founder and CEO of SKILLED. He explains that “first, companies have massive amounts at their disposal data to make better hire decisions and eliminate the need from gut feelings in recruitment.”

Second, AI search databases will cease to be relevant, making Talent Pools even more valuable. It will take AI milliseconds for what human beings take days/weeks to accomplish.

You can speed up your processes with friendly chatbots

For example, the fulfillment center for e-commerce, which processes approximately 2,000 packages an hour, required a lot of labor. This is why it’s difficult to find those employees. Pitney Bowes decided to automate some of its work by using AI-powered chatbots.

The company’s career page has chatbot questions that candidates can use to ask. Candidates can register for job vacancies currently available and preselection questions about lifting weights and working flexibly.

Tracking and onboarding employees

This crucial step is key to a successful recruitment process. Onboarding is key to a successful hire. Many elements of the onboarding process are about the company’s digitization, while others are about the candidate.

This makes it much easier for candidates to get onboarded by using these new technologies in the workplace. Take Free demo ats Now!

Multi-software solutions make data entry much easier and reduce the need for manual data entry. An API connection allows recruiters to communicate with their ATS via an HRM platform. This allows them and HR to exchange candidate data throughout the onboarding process. All candidate data and metrics are combined into an intuitive interface that includes custom milestones for onboarding, start dates, and probationary periods.

The benefits of localizing the candidate travel

It is important to know the basics of the candidate’s journey. A candidate journey describes the process of identifying and selecting candidates. This phrase covers all stages of the hiring process. I will briefly touch on the Facebook example. If you look closely, it looks like the acquisition funnel Facebook used in order to grow their user base. This involves making customers aware in their local languages of the product, encouraging them towards the interest stage, and then finally converting them to a new user. In this case, conversion means more than just submitting an application and going through the selection process. Finally, accepting the offer. The focus of this article is to attract candidates. We will not discuss the rest.