5 Benefits of Knowledge Management Systems
By: Aaron Fried
Tags: Slackbot, Slack, Remote Working, Knowledge Management, Distributed Teams

Whatis helps teams manage their company’s jargon, terminology, acronyms, and more.

Workplace dynamics are shifting. Now more than ever, employees are working remotely, from anywhere in the world, and even in different time zones.

With approximately four in ten individuals working from home (StatCan), it’s no surprise that internal communications in the workplace are being looked at more closely.

Knowledge management was created to provide an efficient way to transmit knowledge throughout a company. Knowledge management systems are the process of defining, creating, structuring and disseminating knowledge and information to individuals within an organization.

Whether it’s ensuring all employees have the information needed to succeed or how the organization disseminates information, knowledge management is quickly becoming the forefront of how these businesses operate and thrive in a distributed world.

There are many benefits to implementing a knowledge management system into your workplace:

Improved Alignment Across Business, Employees and Team Increased Productivity Keep Knowledge Within Your Company Adding Value to the Employee and Customer Experience Growth of Knowledge, Always

The Benefits of Knowledge Management Systems

1. Improved Alignment Across Business, Employees and Team

Knowledge management systems encourage employees to find solutions to any problems without reaching out to managers or other co-workers for help. This promotes an environment of autonomous learning with unlimited access to company knowledge and information.

2. Increased Productivity

As mentioned above, a knowledge management system provides access to company knowledge and information at an employee’s fingertips. This access allows employees to be independently resourceful, increasing their productivity while also leaving their co-workers and managers to focus on their work, increasing productivity across the organization.

3. Keep Company Knowledge Within Your Company

Internal knowledge can often get lost through the cracks, forgotten about, or not efficiently communicated throughout large organizations. With knowledge management systems, information is kept in one place that employees can always easily access.

4. Adding Value to The Employee and Customer Experience

Internal and external communication is key to the success of your company. Knowledge management systems provide organizational knowledge that enables inter-organizational collaboration, networking and explaining to promote teamwork.

This organization provides a standardized approach to business. Whether one is communicating internally or externally, all communication is consistent across the board resulting in fewer misunderstandings or mistakes.

5. Growth of Knowledge, Always

As employees come and go within an organization, there’s one thing that will remain consistent, the knowledge within a company. Knowledge management systems enable organizations to obtain, create and disseminate knowledge continuously.

Whatis: Knowledge Management System

Information at your fingertips, literally. Whatis is a knowledge management system imported directly into your Slack workspace. Employees, managers, co-workers, clients and more can access all the information necessary to help them succeed and operate with ease.

Want to learn more? Visit us online at www.whatis.rocks.