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[ "Person A: Have you had a chance to look over the contract ?", "Person B: Yes . I've read it carefully .", "Person A: And do you have any questions ?", "Person B: No . But the contract stipulates that I will teach 22 hours a week.Will you have thatmany classes for me right away ?", "Person A: No , probably not . For the first two weeks you may teach 10 or 15 hours .", "Person B: But my salary will be 1100 dollars a month.Will you pay me that much for the first month ? Because , I mean , I won't be working so many hours .", "Person A: I understand . That's why I didn't write the date on the contract.For the first two weeks , we will pay you according to the hours you teach.When you have 22 hours of classes , then the contract will take effect.Is that alright with you ?", "Person B: Oh , so I don't sign the contract today . Is that right ?", "Person A: I don't want you to misunderstand , Miss Briggs.We are very serious about hiring you . We want you to teach for us.We usually do contracts this way because it is more convenient .", "Person B: I can accept that .", "Person A: Good . And your benefits will begin immediately .", "Person B: Even my health insurance ?", "Person A: Yes . We will apply for your health insurance tomorrow.And your free membership in the club starts today if you like .", "Person B: I have a few questions about the free membership .", "Person A: What would you like to know ?", "Person B: Is my membership the same as paying club members ? I mean , can I get discounts at club hotels ?", "Person A: Absolutely . The only difference is in the restaurant and bar vouchers .", "Person B: What are bar vouchers ?", "Person A: Paying club members get around 300 dollars a year in restaurant vouchers.The vouchers can be used in the restaurant or the lounge.But we don't offer vouchers to employees .", "Person B: But according to the contract , employees get a discount in the restaurant .", "Person A: That's right . So in a way , it is cheaper for you than for the members.You get more benefits than they do .", "Person B: So , for now , you want me to keep a copy of the contract.But we won't sign it yet . That right ?", "Person A: Yes . I've prepared the contract just so that you understand everything.So that you understand the terms .", "Person B: I understand.And according to the terms on the contract , I am happy to accept this job . I look forward to it .", "Person A: I'm very pleased . We look forward to having you here , Miss Briggs ." ]

[ "Person A: I hate to be the bearer of bad news , but it's that time of year again . Have you got your performance evaluations finished yet ?", "Person B: Oh no ! Evaluations ! You can tell that's not my favorite job ; I haven't even started yet . When is the deadline for turning in thecompleted forms ?", "Person A: Well , you do still have three weeks . But remember the employee must sign them , too . Filling them in is nothing - it's meetingwith the employees that takes so much time .", "Person B: I never know how to rate the employees ' work . Of course attendance and productivity are easy , I just look at the sales figures .", "Person A: So it's the subjective criteria like team building and colleague support that you find hard ?", "Person B: Exactly ! Attitude ... how do you rate attitude ?", "Person A: I suggest letting each employee fill out his or her own evaluation for those items . Then , based on their self - assessment , you can add your comments . It's a great starting point for discussion", "Person B: Great idea . And after all , that's the whole point of an evaluation . I almost can't wait to give it a try ." ]

[ "Person A: I ' d like to have this cashed , please .", "Person B: Please put your name and address here . May I see your passport .", "Person A: Yes .", "Person B: How would you like it ?", "Person A: Ten hundreds and Ten Twenties and the rest of small changes please .", "Person B: Ok , here you are ." ]

[ "Person A: Can you change American dollars into French francs .", "Person B: Yes . How much do you want ?", "Person A: Fifty dollars . What is the exchange rate today ?", "Person B: One dollar to five franc . Is that alright ?", "Person A: Yes , please . and you can cash my travelers check . Can ' t you ?", "Person B: Of course we can .", "Person A: I won ' t to be here tomorrow . What are you business hours ?", "Person B: 10 o ' clock in the morning to 2 o ' clock in the afternoon .", "Person A: Thank you .", "Person B: Not at all ." ]

[ "Person A: Welcome to the company . We are conducting a survey of new employees to find out what influenced them to choose our company .", "Person B: Honestly , the flexible hours were the main attraction for me . The traditional working day doesn't fit in with me lifestyle ; I love being able to tailor my working hours .", "Person A: Yes , flextime has definitely been a good change for us . How do you feel about the pay ?", "Person B: At first it is going to be difficult . During the first three months , I'm on probation . So I won't get sales commissions until after that .", "Person A: But there is a big bonus for employees at the end of the probation period .", "Person B: Yes , I'm looking forward to that ! I just hope my first performance review is favorable .", "Person A: One thing you can be sure of your manager will be quite fair . If your job performance is up to par , you shouldn't be afraid of a performance review ,", "Person B: Great ! Then I suppose I'm looking forward to my first promotion , too ." ]

[ "Person A: I ' d like to apply for a personal loan .", "Person B: How much would you like to borrow ?", "Person A: A thousand dollars .", "Person B: Let me check with a credit manager . A record show your credit reading is quite high . I don't think you have any problems .", "Person A: What ' s the current interest rate ?", "Person B: Our monthly interest is 1.5 % of the outstanding balance . Would you please fill out the application the form ?" ]

[ "Person A: So you've been attending night classes for a while now . Do you feel it's helping you ?", "Person B: Yes , furthering my education is already bringing about positive results in my workplace as it has boosted my confidence.As well the tutoring system my school employs offers courses uniquely suite", "Person A: Really ? That's great that you found a school that puts your need first .", "Person B: As well my company has been very supportive about my decision.They ' Ve cut back my working hours in order to accommodate my studies .", "Person A: That's great . They must really be committed to staff development .", "Person B: They are.We definitely see eye-to eye on my enhanced performance being a win-win situation for everyone involved ." ]

[ "Person A: Can you tell me , Ms . Smith , about the training programs you initiated this year ?", "Person B: We ran a call center training service and language program to ensure that our customer service representatives are well trained .", "Person A: What ' s the result ?", "Person B: We directly attribute an increase in our customer service feedback of 50 % to the increase in language skills and training that our employees have received .", "Person A: That seems very impressive . Good work !", "Person B: Thank you , but I cannot take all the credit . Our employees have all worked very hard to increase their productivity level ." ]

[ "Person A: I ' d like to open a current account .", "Person B: Certainly . May I see your social security and your ID Please .", "Person A: Here your are . I wonder how much interest can I earn for my current account .", "Person B: Oh . Current account don ' t pay our interest .", "Person A: Why is that ?", "Person B: It ' s primarily design for business transactions . That is write checks to pay the bills , buying things and sending money . We won ' t expect a large amount of deposit in current account .", "Person A: I see . How do I draw money from my news then ." ]

[ "Person A: Well , we've finally put the finishing touches on the training programs for next year . Here's a report showing the projected costs as well as the expected return on investment .", "Person B: Return on investment ? How can you have a return on this kind of investment ? Can you really calculate the value of these training programs ?", "Person A: Sure ! It's not a real figure , of course . It's just an estimate based on rehiring costs , and the potential lost revenue that results from incompetence .", "Person B: Wow ! I'm impressed . So , what's in the cards for future training ? Will it be in-house or off-site ?", "Person A: A little of both . We'll have a few daylong sessions for things like business writing skills and software training . Those are available to everyone . We also have a variety of other programs", "Person B: Yes , I see that here ... continuing education for the IT department , a time management course for accounting , and team building for sales . Anything planned for HR ?", "Person A: A holiday , I hope ! No , really , we are looking into some courses on motivational techniques . We'll add them to the list when we choose a lecturer ." ]

[ "Person A: Mr . Smith , I have been doing some industry research and was shocked to learn that the average salary for a position that is similar to mine pays on average $ 2,000 more per year than I am c", "Person B: What are you basing this information on ?", "Person A: First and secondary research . I hope that you can address this concern immediately as i find it very disturbing .", "Person B: Yes , I will.We are very happy with your performance and want to continue our woodworking relationship .", "Person A: I wish the same . As such , I hope you will seriously consider a pay increase .", "Person B: Let me take this up with the Director and get back to you immediately ." ]

[ "Person A: So , tell me , what makes you think we should give you a raise ?", "Person B: I've got several good reasons . I've been here several years , my work has proven to be good , and I've noticed that people in comparable jobs get paid more than I do .", "Person A: Salaries are confidential , how do you know how much money these \" other people \" make ?", "Person B: Well , I've noticed all the new cars around here , for one thing .", "Person A: Those are company cars provided to the sales staff for their business trips . Also , some employees receive sales commissions . So good salesmen will naturally earn more .", "Person B: That's understandable . Well , rather than comparing my salary with someone else's , perhaps we could talk about my job performance . Surely you've noticed the extra hours I've put in recently ?", "Person A: I see your point . However , it might be hard to get a raise approved . Profits were down last quarter , and the whole company is tightening its belt , so anything that affects the annual budget", "Person B: That would be very good of you , Mr . White ." ]

[ "Person A: As you know I ' Ve been thinking about moving my career in a new direction . I am hoping that you will be able to provide me with a reference to help me jump-start my future .", "Person B: I realize that I ' m not in a position to offer you the kind of promotion you deserve I'll gladly do what I can to help .", "Person A: Thank you . I ' Ve really enjoyed my time here . I've grown both personally and professionally with this company .", "Person B: And , as well as being a pleasure to work with , you ' Ve been instrumental in helping us complete many key projects .", "Person A: It will be hard to say good-bye . This office has become like a second home to me .", "Person B: My feelings are mixed on the issue too . By helping you I ' m losing a valuable and trusted employee . However I think you are taking a step in the right direction ." ]

[ "Person A: You have done an excellent job this year and we are pleased with the results .", "Person B: I am glad that you have been happy with my performance .", "Person A: As a result of your performance , we are happy to offer you the position of manager .", "Person B: Does this title come with an increase in salary ?", "Person A: Yes , it does .", "Person B: Can you give me the specifics ?", "Person A: Your monthly gross salary will increase by $ 500 .", "Person B: That sounds fair ." ]

[ "Person A: Lindsay Tipping gave me your name as a reference . We are considering hiring her as an editor for our magazine .", "Person B: Lindsay , of course , I will be more than happy to recommend her to you .", "Person A: How long was she employed with your company ?", "Person B: She freelanced with us for 3 years . She was always consistent and punctual with her assignments and a pleasure to work with .", "Person A: Freelance , hmm . How do you think she will manage in an office environment ?", "Person B: She ' s a consummate professional and a team-player . I have utmost confidence in her abilities . You can ' t go wrong in hiring her ." ]

[ "Person A: The consignments of chemical instruments have just reached us . We have to lodge a claim against you for inferior quality I am afraid .", "Person B: Is there anything wrong ?", "Person A: We bought 1,000 sets of chemical instruments from you , but there are 40 not up to the standard .", "Person B: It's hard for us to believe it . Our instruments have been the best quality for years . Have you any reliable evidence ?", "Person A: Here is the survey report from a well-known public surveyor in London . You may inspect the defective instruments personally", "Person B: Well . According to the contract , we are responsible for repairing or replacing those defective instruments . We ' ll send our technicians to repair them .", "Person A: Forty faulty instruments means that 4 % are not up to the standard . You should compensate us for 4 % of the total account on the contract , as well as for the inspection fee .", "Person B: I am sorry about the quality problem , but I propose we compensate you for 3 % of the total value apart from the inspection fee .", "Person A: All right . In that case we are still willing to do business with you ." ]

[ "Person A: good morning . How can I help you ?", "Person B: I'd like to open a new account .", "Person A: have you filled out an application form ?", "Person B: yes . And I've brought some documents along with me , too . Do you need to see my passport ?", "Person A: yes . I'll just have my assistant look over these quickly and then we'll move on to the next step . Did you want to open up a checking account and a savings account ?", "Person B: yes . Does the checking account come with a debit card ?", "Person A: yes . Actually , both accounts come with cards that you can use in ATM machines , so that you won't have to come in to the bank to make a transaction .", "Person B: that's very convenient .", "Person A: it is . Our customers really like it . Do you have any other questions about your new accounts ?", "Person B: yes . What's the maximum amount that you are allowed to have in an overdraft ?", "Person A: the maximum is $ 1000 .", "Person B: is there a penalty for having an overdraft ?", "Person A: yes , but it's not much . You just have to pay 1 % interest on the amount . It's much lower rate than any of our loans and it's much better than owing money to most credit cards .", "Person B: that's true . Is everything alright with my documents ?", "Person A: they're all in order . If you just sign your name here , you'll receive your cards and pin numbers in the mail in about three weeks .", "Person B: thank you very much .", "Person A: you're welcome ." ]

[ "Person A: May I ask you a few questions about insurance ?", "Person B: Yes .", "Person A: Now we've given a CIF Shanghai price for some steel plates . What insurance rate do you suggest we should get ?", "Person B: Well . Obviously , you won ' t want All Risks cover .", "Person A: Why not ?", "Person B: Because they aren ' t delicate goods and won ' t likely be damaged on the voyage . FPA will be good enough .", "Person A: Then am I right in understanding that FPA doesn't cover partial loss for the nature of particular average .", "Person B: That's right . On the other hand , a WA policy covers you against partial loss in all cases .", "Person A: Are there any other clauses in marine policies ?", "Person B: Oh , lots of them . For instance , War Risks , TEND and SICC .", "Person A: Well , thank you very much for all that information . Could you give me a quotation for my consignment now ?", "Person B: Are you going to make an offer today ?", "Person A: Yes . My customer is in urgent need of the steel plates .", "Person B: Ok , I'll get this rate right away .", "Person A: Thank you ." ]