Date: 201907
Location: ZZZ.Airport, US
Flight conditions: VMC
Aircraft: A320
Operator: Air Carrier
Operating under: Part 121
Flight plan: IFR
Mission: Passenger
Flight phase: Landing
Airspace: Class B ZZZ
ATC / advisory: Tower ZZZ
Aircraft component: Flap Control (Trailing & Leading Edge)
Component problem: Failed; Malfunctioning
Reporter organization: Air Carrier
Reporter function: Captain; Pilot Not Flying
Reporter qualification: Flight Crew Instrument; Flight Crew Multiengine; Flight Crew Air Transport Pilot (ATP)
Human factors: Workload; Time Pressure; Situational Awareness; Distraction
Second reporter function: Pilot Flying; First Officer
Anomaly: Aircraft Equipment Problem Less Severe
Detector: Automation Aircraft Other Automation; Person Flight Crew
When detected: In-flight
Result: Air Traffic Control Provided Assistance; Flight Crew FLC complied w / Automation / Advisory; Flight Crew Landed in Emergency Condition; Flight Crew Overcame Equipment Problem
Contributing factors: Aircraft
Primary problem: Aircraft

Narrative: FO (First Officer) flying approach to XXL called for flaps 2 while decelerating through 190 kias  and received F/CTL FLAPS LOCKED ALIGNMENT FAULT ECAM. We performed go around and advised ATC. We retracted flaps to zero which we should not have done; but I was flustered as was the FO and I were afraid he would over speed the flaps. Retracting them did not make our situation worse however. Ran through ECAM and QRH for the appropriate condition with the assistance of a jump seating [company] pilot who was also a Captain on the Airbus. The jump seater had us rush into the QRH before running the ECAM which caused some initial confusion for us as to what slat/flap situation we had; but we got it sorted out. We performed runway landing performance distance calculation and reviewed flaps abnormal landing profile. [Coordinated] with ATC and asked for equipment to be standing by. Gave flight attendants TEST briefing. I did not ask them to prepare the cabin for an evacuation as I was confident we could easily stop on the long runway at ZZZ as the performance calculation showed; but for special instructions I did ask them to review [evacuation] procedures in their heads just in case. Made a PA announcement that we had a flap irregularity and would be making another approach at a higher airspeed than normal and that they would see emergency equipment standing by as a precaution. Had jump seater send ACARS message to dispatch advising of situation. I took over as PF (Pilot Flying). ECAM and QRH guidance had us put the flap lever to position 3 for a slats 3 flaps 0 landing. Configured before descent on approach as recommended by abnormal flaps landing profile. Used autopilot down to about 700'agl. Firm touchdown near 1000' markers and brought nose gear down quickly. Used medium auto brakes and full reverse that allowed us to only use a little over half the runway before stopping.Once passengers disembarked at the gate I asked the FO if he felt okay to continue with next scheduled leg to ZZZ1. He said he did feel well enough as did I. When the [Chief Pilot] asked if we wanted to continue I told him we felt well enough to continue with the next flight. About half way to ZZZ1 we both felt like we should have not flown the next leg. When something like this happens you have an adrenaline rush that lasts for some time; but when that goes away you feel totally drained. Not to mention you are replaying the events in your mind which is a distraction. I thought to myself; if another emergency had occurred on the next leg would I handle it as well as I could in the condition I was in? The answer is no. When these events happen crews should not even be asked to continue. They should be removed automatically with no questions asked. They are not in a good position to judge their fitness for duty after an event like this. This needs to change.


Second narrative: On approach to XXL into ZZZ we experienced a flap lock malfunction. We executed a go around to address the issue. I flew the airplane and operated the radios while the Captain and an Airbus qualified jump seater completed the QRH. The Captain [coordinated with ATC] and asked for emergency personnel be ready on the runway. On completion of the QRH the Captain took over as flying pilot and landed the aircraft without any issues.


Synopsis: A320 flight crew reported a flap locked alignment fault.