Date: 201310
Location: ZZZ.ARTCC, US
Aircraft: B767-300 and 300 ER
Operator: Air Carrier
Operating under: Part 121
Flight plan: IFR
Mission: Passenger
Flight phase: Cruise
Aircraft component: Galley Furnishing
Component problem: Malfunctioning
Reporter organization: Air Carrier
Reporter function: Flight Attendant (On Duty)
Reporter qualification: Flight Attendant Current
Human factors: Physiological - Other
Anomaly: Aircraft Equipment Problem Critical; Flight Deck / Cabin / Aircraft Event Illness / Injury
Detector: Person Flight Attendant
When detected: In-flight
Result: General Physical Injury / Incapacitation; General Maintenance Action
Contributing factors: Procedure; Aircraft; Human Factors
Primary problem: Aircraft

Narrative: I went back to get more supplies for the other flight attendants and noticed that the meals at location P53 had turned off. I attempted to check the temperature of the meals and was shocked for about 2-3 seconds. The current ran up my right arm; but I was able to move away. The floor was wet from all of the ice that had melted and dripped on the floor. We tried to wipe it up as much as we could with paper towels before the shocking. My shoes were wet/slick from the moisture from the melting ice. I told my other economy crew members that we were down a cart and was I attempting to move the cart to a different position. I was shocked again at that position; so I turned off the cart and unplugged the pig tail and moved the cart to position 507. I plugged it in turned it on. I touched the cart again and this time I was shocked again with even more current running through my arms through my leg on the right side.In addition; before I moved the cart I touched the other cart next to P53 it also gave me a shock; but not nearly as large. I decided to unplug and turn all the galley control area off. The rest of my crew finished the meal service. I notified the Purser and cockpit. The cockpit verified with me that the galley controls were turned off and asked us to not use the new tech carts for the rest of the flight. I verified that it already had been done. After going back to the aft galley we saw that that one circuit breaker was out. Later another one popped out. The cockpit asked if they should include medical attention when I arrived. I said yes as a precaution because I had never been shocked to that extent before. My right side felt like I was hit in the funny bone. My right side was tingly and numb. The next day my arm was sore. It felt like I pitched seven innings in a baseball game. We landed in our crew base. A Supervisor met me but no paramedics. The galley equipment was written up. The cart was tagged. It is my opinion that the wet floors are dangerous from not having dry ice and the ice melting and leaving water in the galley. The electrical issue on this flight could've made things much worse. This galley while unplugged; but with melting ice; was not a safe place to work.




Synopsis: A B767-300 chiller shocked a Flight Attendant when he opened it to check the meals. After disconnecting and moving that cart he was shocked by another chiller which made his left side feel like a funny bone was hit. The galley floors were wet and later several circuit breakers were found popped.