Date: 201903
Location: ZZZ.Airport, US
Aircraft: A319
Operator: Air Carrier
Operating under: Part 121
Flight plan: IFR
Mission: Passenger
Flight phase: Cruise
Airspace: Class A ZZZ
ATC / advisory: Center ZZZ
Aircraft component: Drinkable/Waste Water Syst
Component problem: Malfunctioning
Reporter organization: Air Carrier
Reporter function: Captain; Pilot Flying
Reporter qualification: Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Anomaly: Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor
Detector: Person Flight Attendant; Person Flight Crew
When detected: In-flight
Result: Aircraft Equipment Problem Dissipated; Flight Crew Overcame Equipment Problem
Contributing factors: Aircraft
Primary problem: Aircraft

Narrative: Initial report approximately 35 mins from [destination] at cruise was water streaming down wall in aft galley; near the coffeemaker. AFT FA reported an electrical odor. I ordered water shutoff valve closed and to secure all electrical (galley related switches). In addition; I requested assistance; from a deadheading seasoned Airbus FO (First Officer) to check out the galley condition. In the meantime; I called Dispatch and Maintenance Control and apprised them of the situation. A few minutes later; the DH FO called the cockpit and said that he initially noticed an electrical odor but it dissipated. By this time we were nearly equidistant [destination] and [alternate]; and we elected to continue as the situation hadn't worsened. Uneventfully; we continued to [destination]. Upon shutdown; we got an avionics smoke ECAM; with associated; blower extract fault; and warn horn going off in the FWD avionics bay. We ran the ECAM (Electronic Centralized Aircraft Monitor); no noticeable smoke. We called ramp and requested to roll the trucks as a precautionary measure; especially since there had been an earlier indication of an electrical odor. Immediately after finishing the ECAM and QRC; checklist for possible smoke removal; I instructed the passengers to immediately leave their carry-on behind and exit thru the main cabin door as per FOM. [Checklist item] (Rapid Deplaning) bears further examination. I followed the script to the letter repeating the command twice; yet only 10 passengers complied with my instructions. The purser emphasized to the passengers to leave everything; but most everyone failed to comply. I felt the reason for non- compliance was for a few reasons: There was no evidence of smoke; though I never gave the reason for rapid deplaning. Flight attendants need to be very forceful to carry out the Rapid Deplaning command when the passengers are already shear-wired to getting off the jet and getting home or making their connections. I believe that we have completely inundated; inoculated; and cauterized our passengers with the PA to the point they aren't going to take a PA at face value without evidence; no matter who says it. The PA system has become another social media mechanism and folks ain't gonna listen and heed direction. While I applaud the efforts to install a rapid deplaning procedure; it needs to be tweaked. Secondly; we need to reduce the PA uses. By the time a passenger gets in their seat and we push off the gate; we have numbed the passengers with 10 minutes of mindless drivel; never mind the other announcements that we make in flight with credit card offerings and the like. All noble efforts until their defenses are completely removed like at block-in and they are mentally one foot off the jetway and they aren't even out of their seat; and one more PA comes across to 'rapidly deplane'.




Synopsis: A319 Captain reported being notified by Flight Attendant of water leak and subsequent electrical odor in the aft galley.