Date: 201602
Local time of day: 1201-1800
Location: ZZZ.Airport, US
Light: Daylight
Aircraft: A330
Operator: Air Carrier
Operating under: Part 121
Flight plan: IFR
Mission: Passenger
Flight phase: Climb
Reporter organization: Air Carrier
Reporter function: Flight Attendant (On Duty)
Reporter qualification: Flight Attendant Current
Human factors: Physiological - Other
Anomaly: Flight Deck / Cabin / Aircraft Event Illness / Injury; Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor
Detector: Person Flight Attendant
When detected: In-flight
Result: Flight Crew Diverted; General Physical Injury / Incapacitation
Contributing factors: Aircraft
Primary problem: Aircraft

Narrative: On the climb phase; Lead FA did an All Call on the interphone and asked if we could smell an odor at our cabin stations. Lead FA said that our H FA seated at the 2R door was not feeling well. I was the C FA and seated at 4R and I did not smell anything unusual. We leveled off and were able to move around the cabin. The E FA seated at the 2L door came to the aft galley and told us the H FA was not feeling well and was now up front with our Lead FA. We asked how the E FA was feeling and she said that she was not feeling that good but thought she would be okay. Lead FA told us she was going to page for a Doctor or Medic and put the H FA on oxygen. I took the EEMK to the front galley and told the other Flight Attendants that I was going to help our D FA start the service in Business Class while our Lead FA dealt with the Doctors and Medics who were evaluating the H FA.The other Flight Attendants brought the cart out from the aft galley to start the coach cabin service. As the E & F FAs were moving the cart up to the front of coach; the E FA said she was not feeling well and didn't think she was going to make it. The F FA was able to get the E FA to the Mid-Galley at 2L where she sat down on the jump seat. E FA said she didn't feel well; then she passed out briefly and then came back. I immediately grabbed a POB (Portable Oxygen Bottle) and we administered oxygen to her. At the same time I paged for a Doctor or Medic to assist us in the Mid Galley. When the Doctors and Nurses came forward; they were evaluating the E FA and she passed out again. We were able to lay her on the galley floor until she became conscious again. The Doctor suggested that she needed to lie somewhere. We were on an A330 and had the crew bunks so we were able to move her there and monitor her. The H FA was at the jumpseat at 1L on oxygen and didn't want to lie down. Both Flight Attendants were speaking but still didn't feel well. Lead Flight Attendant was able to contact Physician On Call and have one of the Doctors speak with them. A decision was made by Physicians On Call and Dispatch to divert.The cabin was prepared quickly for a turbulent landing due to the weather. Medics; Police; Flight Service and Station Managers met the flight. Flight Attendants E & H were taken off and up to the terminal area for evaluation. The decision was made to have all passengers deplane and go to a different plane. The flight was re-crewed with other flight attendants. The two Flight Attendants were evaluated by medics and then deadheaded to see their doctors. Both Flight Attendants told me that they had a terrible taste in their mouth. They described the smell as a sweet smell like cotton candy. Both Flight Attendants were seated at the 2L/2R doors for takeoff and climb.




Synopsis: A330 Flight Attendant reported cabin fumes during climbout. Two flight attendants were placed on oxygen. The flight diverted and the two flight attendants were evaluated by medical personnel.