Date: 202004
Local time of day: 1801-2400
Location: ZZZ.Airport, US
Flight conditions: VMC
Light: Daylight
Aircraft: Medium Large Transport
Operator: Air Carrier
Operating under: Part 121
Flight plan: IFR
Mission: Passenger
Flight phase: Landing
Airspace: Class B ZZZ
ATC / advisory: Tower ZZZ
Aircraft component: Nosewheel Steering
Component problem: Malfunctioning
Reporter organization: Air Carrier
Reporter function: Captain; Pilot Flying
Reporter qualification: Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Second reporter function: Captain
Anomaly: Aircraft Equipment Problem Critical; Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Loss Of Aircraft Control
Detector: Person Flight Crew
When detected: Other landing roll
Result: Flight Crew FLC Overrode Automation; General Maintenance Action
Contributing factors: Aircraft; Procedure
Primary problem: Aircraft

Narrative: After touchdown on XXR in ZZZ (First Officer landing) I took the airplane at 60 KTS GS.  Decelerating through 50 KTS GS I began to apply left rudder to exit on high speed taxiway to which there was no steering response. I then tried the tiller to which I also received no response. I then utilized differential breaking to get the aircraft turning off the runway. I verified that the steering switch was in the on position and that there were no annunciation messages; as we were clearing the runway I told my FO (First Officer) that I had negative steering and to notify Tower that we would be stopping clear of the runway to run a checklist which she did.  Once we were stopped clear of the runway with the parking brake set I cycled the steering switch to ensure it was indeed on. We looked through the E and A checklist trying to find the appropriate checklist for our situation considering we had no caution or warning messages associated with this malfunction. The most appropriate checklist was on 10.2 of the E and A checklist 'Nosewheel Steering Caution'.  It has no guidance if the malfunction is not annunciated other than if the nosewheel and tiller are centered and no caution light is illuminated that is the end of the checklist. About this time we heard the 'clunk' associated with the nosewheel steering engaging. I tried the tiller and we could feel the nosewheel turning in place. I told the FO to let the flight attendants know why we were stopped and that we should be moving shortly. I then called Maintenance Control. I apprised them of the situation and our actions. They said we were ok to taxi in if we were comfortable with it. I discussed it with my FO and with both of us being comfortable taxiing in; we informed Tower we were ready to taxi in. We taxied slowly to [the] gate without incident where I made an AML (logbook) entry and Maintenance met the aircraft. An 'un-annunciated nosewheel steering failure' checklist in the E and A would have been helpful.


Second narrative: After touchdown on XXR in ZZZ (FO landing) I took the airplane at 60 KTS GS.  Decelerating through 50 KTS GS I began to apply left rudder to exit on high speed taxiway X to which there was no steering response. I then tried the tiller to which I also received no response. I then utilized differential breaking to get the aircraft turning off the runway on [taxiway X]. I verified that the steering switch was in the ON position and that there were no annunciator messages; as we were clearing the runway I told my FO that I had negative steering and to notify tower that we would be stopping clear of the runway to run a checklist which she did.  Once we were stopped clear of the runway with the parking brake set I cycled the steering switch to ensure it was indeed on. We looked through the E and A checklist trying to find the appropriate checklist for our situation considering we had no caution or warning messages associated with this malfunction. The most appropriate checklist was on 10.2 of the E and A checklist 'NOSEWHEEL STEERING caution'.  It has no guidance if the malfunction is not annunciated other than if the nosewheel and tiller are centered and no caution light is illuminated that is the end of the checklist. About this time we heard the 'clunk' associated with the nosewheel steering engaging. I tried the tiller and we could feel the nosewheel turning in place. I told the FO to let the flight attendants know why we were stopped and that we should be moving shortly. I then called MTX control. I apprised them of the situation and our actions. They said we were ok to taxi in if we were comfortable with it. I discussed it with my FO and with both of us being comfortable taxiing in; we informed tower we were ready to taxi in. We taxied slowly to Q10 without incident where I made an AML entry and MTX met the aircraft.An 'un-annunciated nosewheel steering failure' checklist in the E and A would have been helpful.


Synopsis: Crew reported loss of nosewheel steering after touchdown.