Date: 202011
Local time of day: 1201-1800
Location: ZZZ.Airport, US
Light: Daylight
Aircraft: Commercial Fixed Wing
Operator: Air Carrier
Operating under: Part 121
Reporter organization: Air Carrier
Reporter function: Technician
Reporter qualification: Maintenance Powerplant; Maintenance Airframe
Human factors: Training / Qualification; Confusion
Anomaly: Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy
Detector: Person Maintenance
When detected: Other Training
Result: General None Reported / Taken
Contributing factors: Company Policy; Procedure
Primary problem: Company Policy

Narrative: During classroom training of AMT's instruction during a course of aircraft differences; I noted the course does not cover all of the major differences between the aircraft types. This was developed from a longer course to an Overview format; the content has misinformation of nomenclature that Company and [the aircraft manufacturer] do not utilize in their manuals. In depth descriptions of systems and procedures required to maintain aircraft airworthiness is required in the course plan; but it leaves out information and provides insufficient time to completely explain processes and engage the students to answer questions. Time is not available to explain new procedures for IFIM (International Flight Information Manual) use and [other] function is not covered; which is used to assess failures to system components and discrepancies so corrective actions can be taken answering pilot reports to return an aircraft to service. The student book gives pictures with no information as its function is an empty notebook; a new Maintenance Laptop and its Applications are not explained to transfer data to and from the aircraft. This entire program [does not meet the requirements of] FAR Title 14 Chapter I Subchapter G Part 121.375. An AMT with minimal training is 'Maintenance Qualified' but is without complete knowledge of aircraft systems or procedures where airworthiness and safety in a line maintenance environment are important.The revamping of Company training program concentrated on providing minimum instruction that would fully qualifying a new AMT to provide Line Maintenance support immediately. Training is expecting production to have AMT's return to specialized courses; if the AMT would be interested in taking. The [course] leaves the AMT with a trailing edge knowledge base; but they are responsible to FAR's for airworthiness; (as if one could receive a college degree after an indoctrination course and expect to return for years to complete the requirements of the degree) without full knowledge of the aircraft systems. The present development does not build up knowledge to a successful completion of courses; it qualifies one with minimal information and has no requirement to attend any other training thereafter. Developed as a response to limit seat time in a classroom from production to quickly qualify an AMT; this was developed with great objection by seasoned instructors whom left the department or were not part of the development phases. It is not just one aircraft fleet; it incorporates all of Company aircraft maintenance qualifying courses; XXX hr. reduced to XX hr. and XX hr. reduced to XY and X hr. courses; like this Differences course. It will directly affect reliability of departure schedules and airworthiness.Company SMEs must have expert knowledge of the commercial aircraft and the industry and the Company's [training development] department must have extensive aircraft systems knowledge instead of just computer skills for presentations and web based training course development. The training program must ensure that each person who determines the adequacy of work done is fully informed about procedures and techniques and new equipment in use. Remote learning environment cannot substitute an ILT (Instructor-led Training) course. Courses with minimal training information cannot be used in order to qualify AMT's on aircraft fleets. FAA to establish minimum time standards into hours of instruction for qualifying courses and have FAA oversight into content and administration of qualifications. The Maintenance and preventive maintenance training program must ensure competency and completeness (much like Flight Crew Training requirements).




Synopsis: Technician reported that Company training does not meet FAR criteria for qualifications required.