Date: 201205
Local time of day: 1801-2400
Location: ZZZ.Airport, US
Flight conditions: VMC
Light: Night
Aircraft: B757-200
Operator: Air Carrier
Operating under: Part 121
Flight plan: IFR
Mission: Passenger
Flight phase: Final Approach
Airspace: Class B ZZZ
ATC / advisory: Tower ZZZ
Aircraft component: Trailing Edge Flap
Component problem: Malfunctioning
Reporter organization: Air Carrier
Reporter function: Pilot Not Flying; Captain
Reporter qualification: Flight Crew Air Transport Pilot (ATP)
Human factors: Workload; Troubleshooting; Training / Qualification; Situational Awareness; Distraction
Second reporter function: Pilot Flying; First Officer
Anomaly: Aircraft Equipment Problem Critical; Deviation / Discrepancy - Procedural Published Material / Policy
Detector: Person Flight Crew
When detected: In-flight
Result: Flight Crew Landed in Emergency Condition; Flight Crew FLC complied w / Automation / Advisory; Flight Crew Executed Go Around / Missed Approach; General Declared Emergency
Contributing factors: Manuals; Human Factors; Aircraft; Company Policy
Primary problem: Company Policy

Narrative: During approach; we crossed the FAF; established glideslope; and began to slow from 180 KTS to target speed. The First Officer asked for gear down and flaps 25. I selected flaps 25. At that point the beeper sounded; and we saw on EICAS for a moment; flap load relief (which extinguished) then TE Flap Disagree which remained. We performed a go around; used the QRH; and followed the procedure. This allowed us to land with flaps 30. Since the airplane was not perfect; I elected to declare an emergency. We landed with no problem. We notified Maintenance; Dispatch; and the Flight Duty Officer. Memorable Highlights: The go around was uneventful as we kept the speed below 180. There was NO overspeed. The go around was unintentionally old style and busy. I told ATC we had to stay at 180 KTS all the way around the pattern to the FAF. ATC was helpful after I declared the emergency. I was able to locate the QRH page quickly. Reading and following it was slightly challenging during a real event. We had to turn on the flood lights to use the system effectively. I do not like to criticize; but my level of frustration relating to all of the new protocols is very high. I have been on this fleet for somewhere upward of 21 years. I do not worry about flying the airplane but I do worry about how we are being trained on our New and Improved Procedures and using them on a daily basis. While I have been using the QRH; it is still not fluid as the old ways were. I firmly believe that all of the pilots affected by these new protocols should be trained in a simulator. As the customer of the Training Flight Center; I am dissatisfied with the training I received during my PC in April; 2012. My instructors did a great job with what they had to offer. I would like to see more drills on the critical maneuvers like; aborts with the First Officer as pilot flying; V1 cuts; V2 cuts; go-arounds; and the more difficult irregular procedures with the NEW protocols. I certainly hope that: the FOM and Aircraft Manual reviews are returned to the PC (that is VERY IMPORTANT!) and that we utilize our on line publications for something more important than knowing how much our toilet tanks hold. Please give us tools to save our lives rather than busy work. Please! As usual; I would like a written response to my report and if you need further information; please call me.


Second narrative: With flap handle movement from 20 to 25 we received a momentary LOAD RELIEF EICAS; which changed to TE Flap Disagree message almost instantly. At approximately 900 FT MSL we executed a normal go-around. The Captain addressed the issue per the QRH. We made right traffic to a flaps 30 landing on 24 with use of alternate flap system. Flaps and flap handle were left in landing position for maintenance inspection. Emergency equipment was not required and there were no additional issues during taxi in and/or parking.


Synopsis: Following a go around for a TE FLAP DISAGREE EICAS; the B757 Captain expressed frustration with the lack of training and flight crew communications to address new and revised Company procedures.