Date: 201812
Local time of day: 1201-1800
Location: ZZZ.Airport, US
Flight conditions: Marginal
Light: Night
Aircraft: Regional Jet 200 ER/LR (CRJ200)
Operator: Air Carrier
Operating under: Part 121
Mission: Passenger
Flight phase: Parked
ATC / advisory: Ground ZZZ
Reporter organization: Air Carrier
Reporter function: Captain; Pilot Flying
Reporter qualification: Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Human factors: Communication Breakdown; Situational Awareness
Second reporter function: First Officer; Pilot Not Flying
Anomaly: Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Vehicle
Detector: Person Flight Crew
When detected: Taxi
Result: Aircraft Aircraft Damaged; Flight Crew Became Reoriented
Contributing factors: Weather; Equipment / Tooling; Procedure; Human Factors
Primary problem: Human Factors

Narrative: After getting deiced and receiving a post deice report from the deice truck; the single truck drove away after we thanked them and said goodnight. Approximately 5 minutes later after reconfiguring the aircraft for flight and receiving taxi clearance; I turned the aircraft toward the right and asked the First Officer if it was clear. As the aircraft was turning; the First Officer saw the bucket on the ice truck next to the right winglet and said to stop. As I stopped; the winglet made contact with the bucket. The ice truck called and said they were not clear; but would be clear in 30 seconds. I asked them to call me back when they were completely clear. I called them moments later to see if they were clear and could not get them to answer. We contact the Station Operations and had personnel verify the aircraft was clear and we taxied back to the gate to inspect the winglet.Poor communication regarding movement of aircraft after deicing.Withhold all post deicing reports until the deicing is completely finished.


Second narrative: During the post de-ice anti-ice process in ZZZ; the right wingtip made contact with the bucket of the deice truck. At the end of the deice process; the ground personnel advised us of the type and that the post de-ice anti-ice check was complete. With all the information we needed to establish a HOT (Hold over Time) and begin the post deice procedures; we began our post deice anti-ice check list which took approximately 4 minutes from our last communication with the personnel. There was no further communication from the ground personnel that we needed to wait or that there was any need to have equipment in the vicinity. Since we had received all the information from them; we then called Ground Control and requested taxi. I looked to the right of the aircraft briefly; but as we began moving; I felt a small bump and looked back at the right wingtip and saw the bucket was still in front of the right wingtip. The truck was completely clear; however; the bucket was just slightly off to the left of the truck enough to be in our line of travel. I called out to the Captain and he immediately stopped however we had moved approximately 2 feet. The result was a scratch to the paint on the right wingtip. After the incident; I made an announcement to the passengers that we would be returning to the gate. It was determined after a few minutes that the best course of action was to have the passengers disembark. Before everyone left the aircraft I went in the back and made a face to face announcement extending my sincere apology as I know people had connections in ZZZ1.The damage appeared superficial; however; we called Maintenance to make the ultimate determination. Maintenance personnel determined the damage was within limits and the aircraft was returned to service.


Synopsis: CRJ-200 flight crew reported contacting the de-ice bucket on initial taxi from parking.