Date: 201409
Local time of day: 1201-1800
Location: ZZZ.Airport, US
Aircraft: B767 Undifferentiated or Other Model
Operator: Air Carrier
Operating under: Part 121
Flight plan: IFR
Mission: Passenger
Flight phase: Taxi
Aircraft component: Turbine Engine
Component problem: Malfunctioning
Reporter organization: Air Carrier
Reporter function: Pilot Not Flying; First Officer
Human factors: Other / Unknown
Second reporter function: Pilot Flying; Captain
Anomaly: Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy
Detector: Person Flight Crew
When detected: Taxi
Contributing factors: Aircraft; Procedure
Primary problem: Ambiguous

Narrative: On push back and left engine start; using the #1 igniters; the left engine exceeded start EGT. It peaked out at 648 before the start was aborted.  The QRH was referenced and the procedure 'Aborted Engine Start' was followed.  Maintenance Control and Dispatch were consulted.  The Aborted Engine Start checklist was confusing in the heat of the moment and Maintenance Control was asked regarding procedure.  We told Maintenance Control that the limits were exceeded and they advised a second start attempt.  It was made with the #1 igniters to preclude an ETOPS break. The engine started normally and Maintenance Control told us to either write it up then or do an enroute maintenance message.  The Captain chose to make the enroute maintenance message. Unfortunately; that entry was forgotten about and never made.  The indications of the engine on climb out and the crossing were normal. Both Maintenance Control and Dispatch were ok with taking the aircraft [across the Atlantic]. It was later discovered that the engine had damage.


Second narrative: A hot start with temperature exceedance occurred at pushback. The Temperature slowly creeped up. The engine continued to accelerate and never hung. When the limit was hit a stop start was called and the QRH was followed. Local maintenance was called and they advised us to call Maintenance Control. Maintenance Control was called and was briefed on the hot start and the exceedance. They asked us to try a second start using both igniters. This start was normal. They then asked us to shut the engine down and try a third start just using the number one igniter; which we had used the first time. This we did and the start was normal. With consultation with dispatch they said we were good to go. I asked them how we should write it up and they said we could write it up and they would clear the write up or we could just do an info write up. We chose to do an info write up and proceeded on a normal flight and departure. [At destination] I briefed maintenance and one of the outgoing First Officers. Later; one of my First Officers told me that they had forgotten to send the info write up.


Synopsis: B767 flight crew experiences a hot start during pushback and terminates the start. Maintenance Control is contacted and another start is attempted using both igniters successfully. Maintenance Control requests another start using the original ignitor; again successfully. The crew is cleared to go with instructions to make an informational log entry; which is never accomplished. Later; Maintenance discovers that the engine has been damaged.