Date: 201807
Local time of day: 1201-1800
Location: JFK.Airport, NY
Flight conditions: VMC
Light: Daylight
Aircraft: Medium Large Transport
Operator: Air Carrier
Operating under: Part 121
Flight plan: IFR
Mission: Passenger
Flight phase: Taxi
ATC / advisory: Ramp JFK
Second aircraft: Medium Large Transport
Reporter organization: Air Carrier
Reporter function: Captain; Pilot Flying
Reporter qualification: Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Human factors: Situational Awareness
Second reporter function: Pilot Flying; Captain
Anomaly: Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Aircraft
Detector: Person Flight Crew
When detected: Other Parking
Result: Aircraft Aircraft Damaged; General Flight Cancelled / Delayed
Contributing factors: Human Factors; Procedure
Primary problem: Human Factors

Narrative: We landed on 13L and taxied to the ramp with no issues. I pulled up to [the] gate and noticed the ramp crew was not there yet. There were two taxi lanes into [the] gate; one dashed and one solid. I lined the airplane up on the dashed line. For no specific reason; I just picked a line. I was making a PA to the passengers saying we stopped short of the gate when the ramp crew made their way into position. I counted three ramp agents; one lined up on the dashed line in front of me and one on each wing. All three appeared to be giving the 'all clear' signal. I checked my side of the gate area and it appeared all vehicles/obstacles were out of my way and behind the red lined area (clear zone). As we taxied into the gate; I thought to myself that the trucks on my left appeared a bit close and slowed down; but the forward marshaller kept telling me to move forward; so I did. Not much longer after that; I felt a slight bump and knew immediately that I hit something and looked out and saw the wing of the aircraft next to mine moving. I stopped the airplane and set the parking brake. The marshaller was still trying to get me to move forward until I pointed toward the left of the aircraft to signal we hit something. The airplane was then shut down and eventually the gate agent parked the jet bridge to allow passengers to get off.


Second narrative: The Captain and I had just sat down in our respective seats for day 4 of Captain Upgrade OE for me. I was in the process of unpacking my headset and EFB (Electronic Flight Bag) and he was initializing the ACARS/FMS when all of a sudden the airplane began to shake and moan. We both looked at each other and as if on cue said 'That's not good!!!' We both jumped up and ran to the cabin windows to see what we could see. All seemed normal. So we headed for the jet bridge door to go outside. As we rounded the nose of the aircraft the Captain of the adjacent parking aircraft; met us on our way the wingtips. It was obvious as we rounded the aircraft what had happened. The flight crew of the aircraft next to us had lined up on a parking line that did not provide sufficient wing tip clearance between us and them. The marshallers directed them forward as the crew moved forward. The Captain said he brought the aircraft to a slow and queried the ground crew on the close proximity to our aircraft via hand signals; to which they replied to continue forward with their hand signals. The aircraft wingtips collided and the damage was done. Our aircraft was parked at [the] gate with the parking brake set and no one except crew onboard. [The aircraft] was moving forward to park on the [other gate] line when the aircraft collided with ours.


Synopsis: Flight crew from two passenger aircraft reported wingtip contact during parking.