Date: 202007
Local time of day: 0001-0600
Location: DFW.Airport, TX
Flight conditions: VMC
Light: Daylight
Aircraft: EMB ERJ 170/175 ER/LR
Operator: Air Carrier
Operating under: Part 121
Flight plan: IFR
Mission: Passenger
Flight phase: Landing
Aircraft component: Galley Furnishing
Component problem: Improperly Operated
Reporter organization: Air Carrier
Reporter function: Flight Attendant (On Duty); Flight Attendant In Charge
Reporter qualification: Flight Attendant Current
Human factors: Human-Machine Interface
Anomaly: Aircraft Equipment Problem Critical; Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Illness / Injury
Detector: Person Flight Attendant
When detected: In-flight
Result: General Maintenance Action; General Physical Injury / Incapacitation
Contributing factors: Human Factors; Procedure; Aircraft
Primary problem: Aircraft

Narrative: Rear galley trash cart dislodged during landing touchdown and rolled into isle of cabin.This event occurred on date while landing in ZZZ on flight from ZZZ1. Aircraft was ERJ-175. I was position one. During the landing into ZZZ and upon touch down; I witnessed the small right hand side galley cart (for the trash) in the rear galley area; come loose and roll out of the rear galley and into the cabin isle. The cart dislodged itself during the actual touchdown. It rolled approximately several feet from the galley into the cabin isles and stopped at around row 19 and was held in place by customers. Once it was safe to do so; Flight Attendant #2 (FA-2) who was seated in the rear jump-seat; got up and immediately secured the cart. Prior to this incident (before landing & descent; during cabin safety check and preparation for landing) all carts were completely secured in place; all carts were locked with latches down and all carts had the brake on. The was verified by FA-2 and by myself when I did a safety check and cross checked all of the rear galley of FA-2. FA-2 also stated she double checked all of her galley area and carts before securing herself in the jump-seat. FA-2 reported to me that during the climb down she could hear the carts banging against each other. During the climb down I could visually see from my jump-seat the carts moving during climb down and mild turbulence; which is normal. It was during the actual touchdown that I surprisingly witnessed the cart come free and enter the cabin; making it a few rows into the rear cabin. As we deplaned; everyone was friendly and went about their business and did not say anything or complain about the incident to myself during deplaning. No one reported any injuries to me while deplaning. Once everyone but one passenger was off the aircraft; I saw FA-2 talking with that same male passenger. Once she made her way to the front she explained that the cart somehow freed itself during the landing from the vibration. The passenger who she was with; stated he wanted to file an incident report. When asked about his involvement; he stated the cart hit his elbow. Visually and physically he was not hurt or in pain and there was no visible injury to his elbow whatsoever; but he still insisted he wanted to file a report. When asked where he was seated fa-2 and the passenger said row-15. The cart was stopped and never made it to row 15; as the cart was stopped at row 19. No one else complained of any injury from the incident. From where I was sitting I did not see the cart actually hit anyone at all. I advised fa-2 to file a report. The Captain was notified. Gate agent and supervisor were also notified. I spoke with inflight management about this incident in detail and reported the same details contained in this report.I have seen carts bang against one and other and move around vigorously during take-off; turbulence and landing. I personally have never had a cart dislodge or come free nor have I witnessed this happen before; until this incident. I can also attest; with absolute certainty; that this particular cart was looked at and examined by myself (during post flight inspection) and even with the brake on; the cart still moves/rolls. The latches coming loose from the vibration and the brake not working could have definitely played a big part in why this happened. Again; I know with absolute certainty; that FA-2 secured all her carts and they were cross-checked by myself and verified. I suggest a much better; stronger system is in place and that due to the number of times that this has happened and continues to happen; the cost should not be a factor because safety should not have a price. If this was due to negligence; then it is a completely different situation. But this incident was not due to negligence but rather the failure of safety latches & brakes failing to secure a cart in place during vibration from turbulence & landing.




Synopsis: Flight Attendant reported aft galley trash cart broke free from its restraints during landing and rolled into the cabin area.