Date: 202003
Local time of day: 1201-1800
Location: DFW.Airport, TX
Flight conditions: Marginal
Aircraft: EMB ERJ 170/175 ER/LR
Operator: Air Carrier
Operating under: Part 121
Flight plan: IFR
Mission: Passenger
Flight phase: Taxi
ATC / advisory: Tower DFW
Reporter organization: Air Carrier
Reporter function: Trainee; Captain; Pilot Flying
Reporter qualification: Flight Crew Multiengine; Flight Crew Air Transport Pilot (ATP)
Human factors: Situational Awareness
Second reporter function: Pilot Not Flying; Check Pilot; Captain
Anomaly: ATC Issue All Types; Conflict Ground Conflict; Critical
Detector: Person Flight Crew
When detected: Taxi
Result: Air Traffic Control Issued New Clearance; Flight Crew Requested ATC Assistance / Clarification; Flight Crew Took Evasive Action
Contributing factors: Human Factors; Procedure
Primary problem: Human Factors

Narrative: After landing on Runway 36L we exited E2 and was given instruction to taxi via [Taxiway] E and hold short [Taxiway] J. Approaching [Taxiway] J we were given taxi instruction to cross Runway 36R at [Intersection] WJ and contact Ground on the other side. I turned the aircraft onto [Intersection] WJ turned on all aircraft lights and stated that the runway was clear to the left. As we approached Runway 36R I heard [another] flight state that they were already past the hold short line. My check airman in the right seat looked right to make sure the runway was clear and applied the brakes as he saw the aircraft on the takeoff roll and lifting off the runway. Stopped in position (just short of the runway or pretty close) and we tried to contact Tower several times to verify that the runway was clear and that we could proceed. Tower stated that we were clear to continue and cross Runway 36R at [Intersection] WJ and contact Ground. After crossing the runway the check airman asked for a phone for Tower to discuss the issue. We contacted our Chief Pilot's office and safety department.As I wasn't in the Tower it would be speculation to what I think the cause was other than situational awareness.


Second narrative: After landing on Runway 36L at DFW we were given instructions to taxi via [Taxiway] E to [Intersection] WJ and hold short of Runway 36R. I read back the clearance. As we approached the hold short position the Ground Controller told us to cross Runway 36R at [Intersection] WJ. As we turned the corner onto [Intersection] WJ we turned all lights on an began to cross; I noticed an aircraft on takeoff roll. I promptly applied the brakes from the right seat since the IOE Captain Student had no visibility of the aircraft yet. We stopped short of the runway but across the hold short line. No radio call was made for us to hold short after been given clearance to cross. All I heard on the frequency was [another] aircraft on Taxiway Z stating they had already crossed the hold short line. I made repeated calls to the ground controller to clarify the issue and get out of the danger area of the runway. Shortly afterwards we were given clearance to cross the runway. Once we were clear of the runway we requested a tower phone number to clarify the incident.It appeared there was a considerable amount of traffic landing and taking off after weather had come through the airport area. There seemed to be a loss of situational awareness by the controller working the west side tower at DFW.The taxiway and surface mov guidance system would have prevented either us or the [other] aircraft from entering the runway safety area had it been working.


Synopsis: EMB-175 flight crew reported a near collision while taxiing at DFW.