Date: 201811
Local time of day: 0001-0600
Location: ZZZ.Airport, US
Flight conditions: IMC
Weather elements / visibility: Rain
Aircraft: B737-900
Operator: Air Carrier
Operating under: Part 121
Mission: Passenger
Flight phase: Parked
Reporter organization: Air Carrier
Reporter function: Captain; Pilot Flying
Reporter qualification: Flight Crew Instrument; Flight Crew Air Transport Pilot (ATP); Flight Crew Multiengine
Human factors: Fatigue
Anomaly: Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct; Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor; Ground Event / Encounter Other / Unknown; Inflight Event / Encounter Fuel Issue
Detector: Person Flight Crew
When detected: In-flight
Result: General Work Refused
Contributing factors: Human Factors
Primary problem: Human Factors

Narrative: At XA:30 I was woken by noise and loud conversation in room next door. After about 20 minutes I got out of bed and got dressed and went to front desk to request a room change due to noise coming from next door room. I was told that the hotel was full and no other rooms were available. I advised that I would need to check out and go to another hotel if they were not able to accommodate me with a suitable quiet room.The hotel desk person then offered [another] room. I went to the room; unpacked; and went to bed at XB:30. At XF:00 I was woken by noise that sounded like a squeaky door being opened and closed repeatedly. I assumed it was the person in the room next door and that it would eventually cease upon their departure. The noise began at XF:00 (3 AM my body clock time) and ended up persisting into the afternoon.I tried to ignore the constant cadence of the noise that was occurring several times a minute. I was now completely awake; so I got up and went downstairs and had breakfast. I returned to my room and attempted to acquire some type of rest; but with the persistent noise; this was not possible.I made a call to the front desk complaining about the noise and that it was interrupting my sleep. I was told that they would look into the source of the noise.A few hours later; I got out of bed and went down to the front desk to inquire if they had any idea of what was causing the noise. As it turned out; my room was directly above the kitchen. Additionally; there was also an employee maid service door close by my room on the second floor; but I was not able to determine the source of the noise. The noise was clearly coming from some type of squeaky service door in the kitchen or elsewhere near my room where employees were constantly in and out through the door.I again returned to my room to try to gain rest; but the noise was still persisting; so about an hour later I had one of the hotel representatives come up to my room. [Hotel rep] brought a maintenance person with him and they both were able to hear the noise in the bedroom; but were unable to identify the source of the noise. They said they would look into it further; but the noise never subsided.I reported for my flight feeling somewhat compromised with not being able to get quality sleep. The flight was delayed due to ATC flow into ZZZ. We had been fueled to max tank fuel at the gate; but this still didn't allow adequate fuel to ZZZ due to enroute head winds combined with weather and delays at ZZZ. Additionally; the ZZZ forecast for our time of arrival showed a wind shift at ZZZ and that they would be landing south with forecast thunderstorms. I spoke with the Dispatcher and told her that the planned arrival fuel was not adequate and she concurred. A fuel stop was then planned and I advised I did not receive adequate rest to do a fuel stop and then continue to fly a second leg to ZZZ where there were delays and weather with landing RWY XXL. I spoke with a Dispatch; Operations Manager; and then later; Chief Pilot (s). Both Chief Pilots were in agreement to have me fly to ZZZ1 and then re-crew with a Captain. Upon arrival into ZZZ1; I called in fatigued and another Captain was placed on the next segment to ZZZ. The flight to ZZZ1 was busy with planning to get our landing weight below max gross and performance limits due to full tank fuel and a full plane of passengers. Initially we were planned to fly Cost Index 10 and to bump about 25 passengers; but this still did not allow adequate fuel upon arrival at ZZZ and we were still going to misconnect most of our passengers due to ATC flow. The preflight flight required multiple calls; with Dispatch on the ground trying to get numbers to work in order to be able to try to be able to operate the flight nonstop to ZZZ. Once that was determined to not be an option; we then looked at doing a fuel stop [at an alternate]; but that wouldn't work due to being over max gross landing weight because of the boarded max tank fuel. Then; [a second alternate] was looked at; but the flight wouldn't be able to be re-crewed with a new Captain; so ultimately ZZZ1 was chosen. I made a taxi error in where I turned on Taxiway E instead of F to get to C while taxiing to runway because of my being less than mentally sharp at that point. The taxi error did not result any conflict and we turned onto taxiway C and continued to [the] runway.We flew to ZZZ1 at FL220 to burn enough fuel to get below max landing weight. Multiple ACARS communications transpired with Dispatch regarding weights; routing; turbulence; and altitude.At top of descent; a Flight Attendant notified us that we had a passenger issue where passengers were complaining about smelling smoke in the cabin which turned out to be a passenger that was smoking in the lavatory on several different occasions during the flight; so that issue had to be addressed and resolved during the descent while at the same time we were trying to determine landing performance data because of encountering icing conditions in the descent along with setting up for a bleeds off landing due to being performance limited.By the time we arrived ZZZ1; I was very tired and not able to select Fit For Duty to continue the next leg.This was not an ordinary; everyday flight with all of the factors involved with it being a fuel stop with a 737-900ER where we had to make sure we were below max gross landing weight along with being below performance landing/go around limits.Another Captain was in the jet bridge waiting to take the flight to ZZZ; so there was no delay in re-crewing a new Captain; however; the next leg from to ZZZ incurred a flow delay on the ground in ZZZ1. I went to the hotel at ZZZ1 Airport; checked into a room exhausted and went to sleep. Thank you for your time in reviewing my Operational Fatigue report due to hotel conditions which created a fatigue situation where I was unfit to safely operate a second flight late into the night and early into the morning into ZZZ with weather constraints.




Synopsis: B737NG Captain reported calling in fatigued following a poor night's sleep in a noisy hotel.