dsp_ds_10.csv

Content,Class
"Hi,

how do I get my money back? The product isn't what it was promised.",refund
"Dear Acme,

I'd like to request an invoice for the purchase we made on 2023/01/18.
We bought a washer and dryer together.

Regards,
John Doe
Smallco inc.

We're an equal opportunity employer. We provide employment opportunities to people from challenging upbringings. This message is not financial advice. If you're not the intended recipient of this message please delete it immediately.

",invoice
The fridges are broken! I’ve been trying to contact you for two days now! You need to sort it out asap!!!,product replacement
"Hi,

We just received order 998777364 and we only got 1 drill instead of the 12 we ordered. Could you please let us know when we can expect the rest to be delivered?

Thanks,
Cindy
Executive assistant
Tooling Ltd.
For invoice queries please contact invoices@tooling.com
For quotation requests please contact sales@tooling.com
",missing delivery
"Hi,

I need some information about your hotel’s dog policy. Can I bring pets to the hotel?

Kind regards,
Jane Smith

",other
"Dear Acme,

Due to unforeseen circumstances we’d like to request a refund for the order (order number 979888234) that we made last Wednesday.

Thank you for your understanding.

John Smith
MediumCo Ltd.
+1 800 555 3321

",refund
Need an inv asap!,invoice
"Hi Acme,

Here’s a status update on our orders:
Order 	Status
998777453	delivered last Monday
998777565	was supposed to be here by yesterday
998777654	to be delivered next week

Can you give us an update please

Ryan

Ryan Goldsmith
Procurement Officer
Macrosoft Inc.

",missing delivery
"Buy Vi$gr$ onl1ne!

",other
"To Acme Inc.

The high pressure cleaner delivered earlier this week is not pressurizing at all. Kindly requesting your support to sort out the issue asap.
order number: 995345786
",product replacement