Complex sentence: When a pen is damaged, the pen is accepted at any Mont Blanc boutique where it will be forwarded to their service centre for evaluation; a quote for the repair will be provided to the customer if the pen is out of warranty.
Split into simpler sentences: When a pen is damaged, it is accepted at any Mont Blanc boutique where it will be forwarded to their service centre for evaluation. A quote for the repair will be provided to the customer if the pen is out of warranty.