Complex sentence: In November 2005 an FSA investigation highlighted a lack of compliance controls surrounding Payment Protection Insurance (PPI), a second investigation In October 2006 identified further evidence of poor compliance and major PPI providers including Lloyds were fined for not treating customers fairly.
Split into simpler sentences: In November 2005 an FSA investigation highlighted a lack of compliance controls surrounding Payment Protection Insurance (PPI). A second investigation in October 2006 identified further evidence of poor compliance and major PPI providers including Lloyds were fined for not treating customers fairly.