Complex sentence: Whatever system is in place, the complaints will just keep coming in the same form, no matter how many times we hammer something else; the question is the current system better, or would we prefer those complaints being passed over to ANI ?
Split into simpler sentences: Whatever system is in place, the complaints will just keep coming in the same form, no matter how many times we hammer something else. The question: is the current system better, or would we prefer those complaints being passed over to ANI?