Complex sentence: In the Enchanted Forest, Ella is being forced to clean by her stepmother, Lady Tramaine, when they receive an invitation to go to a ball from the messenger Jacob, the Prince's Footman.
Split into simpler sentences: In the Enchanted Forest, Ella is being forced to clean by her stepmother, Lady Tramaine. The family receives an invitation to go to a ball from the messenger Jacob, the Prince's Footman.