Patent TW-200532508-A (TW)
Title: Method for providing incentive services to customers by using the precise information of customer contributed value
Inventor: CHEN JULIET
IPC: G06Q90/00
Filed: 2004-03-30
Abstract: The present invention discloses a method for providing incentive services to customers by using the precise information of customer contributed value, comprising the following steps: installing driver programs for computer peripheral devices by a user and automatically installing programs for detecting associated consuming material; when the user changes the consuming material, automatically detecting if the newly-installed consuming material is an authentic one by the automatic consuming material detection program installed, wherein the authentic consuming material is provided with a chip that records data of the consuming material and the data are stored in the customer's computer and the customer has to connect the customer's computer with a computer system of the manufacturer through a network to transmit the replacement of the consuming material to a server of the computer system of the manufacturer to be stored in a database in which history of consuming material used by the customer is thus updated; and when the customer successively uses up a predetermined quantity of the authentic consuming material in a given period of time, the computer system of the manufacturer automatically issuing a signal to the customer's computer to show, on the display of the customer's computer, the message for informing the customers of an incentive service that the customer is invited to participate. Further, the method also comprises the following steps: if a user wishes to participate the incentive service, the use establishing a system connection to connect to a website of the manufacturer through a network for simultaneously and automatically transmitting the record of the consuming material that the customer has used up back to the website of the manufacturer; when the website of the manufacturer receives the data, the computer system of the manufacturer immediately carrying out an approval process for qualification of the customer; if the customer passes the approval qualification process, the website of the manufacturer transmitting a certificate to the customer's computer and driving a printer of the customer to directly print the certificate; and the user bringing the certificate to a shop appointed by the manufacturer to obtain the incentive service. Thus, the manufacturer may efficiently obtain precise and correct information through the network system and can precisely secure identified customers to prompt their authentic products, and the manufacturer can understand the percentage of the customers that do not use authentic products in order to evaluate the competitiveness of their own products.transmitted back to the website of the manufacturer; when the website of the manufacturer receives the data, the computer system of the manufacturer immediately carry out an approval process for qualification of the customer; if the customer passes the approval qualification process, the website of the manufacturer transmits a certificate to the customer's computer and drive a printer of the customer to directly print the certificate; and the user brings the certificate to a shop appointed by the manufacturer to obtain the incentive service. Thus, the manufacturer may efficiently obtain precise and correct information through the network system and can precisely secure identified customers to prompt their authentic products, and the manufacturer can understand the percentage of the customers that do not use authentic products in order to assess the competitivity of their own products.