Patent SG-11201807087Q-A (SG)
Title: System and method for complaint and reputation management in a multi-party data marketplace
Inventor: SHUKLA MANISH
IPC: G06Q40/00
Filed: 2017-02-22
Abstract: Reputationbank User interface Database 102- 126 104 -- (12) INTERNATIONAL APPLICATION PUBLISHED UNDER THE PATENT COOPERATION TREATY (PCT) (19) World Intellectual Property Organization International Bureau (10) International Publication Number (43) International Publication Date WO 2017/145067 Al 31 August 2017 (31.08.2017) WIPO I PCT 11111111111111011101010111110101111101110101111110011011001111111111111110111111 W O 20 17 / 145 067 Al 100 106 • 108 • 110 112 114 • — 115 — 118 — 120 -- 122 124 International Patent Classification: cheepuram District, Chennai - 603103, Tamil Nadu, India, G06F 17/30 (2006.01) GO6Q 30/00 (2012.01) Chennai 603103 (IN). G06Q 20/00 (2012.01) G06Q 40/00 (2012.01) (74) Agents: KOSHAL, Amit et al.; Legasis Partners (Pune), (51) (21) International Application Number: PCT/IB2017/051005 (22) International Filing Date: 22 February 2017 (22.02.2017) (25) Filing Language: English (26) Publication Language: English (30) Priority Data: 201621006133 22 February 2016 (22.02.2016) IN (71) Applicant: TATA CONSULTANCY SERVICES LIM- ITED [IN/IN]; Nirmal Building, 9th floor, Nariman point, Mumbai-400021, Maharashtra, India, Mumbai 400021 (IN). (72) Inventors: SHUKLA, Manish; Tata Consultancy Services Limited, Tata Research Development & Design Centre, 54- B, Hadapsar Industrial Estate, Hadapsar, Pune- 411013, Maharashtra, India, Pune 411013 (IN). LODHA, Sachin Premsukh; Tata Consultancy Services Limited, Tata Re- search Development & Design Centre, 54-B, Hadapsar In- dustrial Estate, Hadapsar, Pune- 411 013, Maharashtra, In- dia, Pune 411013 (IN). PADMANABHAN, Kishore; Tata Consultancy Services Limited, \"Siruseri SEZ unit\", Plot No.1/G1, SIPCOT I.T. Park, Siruseri, Navalur Post, Kan- B-105, ICC Trade Towers, Senapati Bapat Road, Pune 411016, India, Pune 411016 (IN). (81) Designated States (unless otherwise indicated, for every kind of national protection available): AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW. (84) Designated States (unless otherwise indicated, for every kind of regional protection available): ARIPO (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW), Eurasian (AM, AZ, BY, KG, KZ, RU, TJ, TM), European (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR), OAPI (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG). [Continued on next page] (54) Title: SYSTEM AND METHOD FOR COMPLAINT AND REPUTATION MANAGEMENT IN A MULTI-PARTY DATA — MARKETPLACE Disputation calcuiation module — Loss minimization module Multiparty verification and dispute resolution Inf uence detection module Insider trading detection moduie inactivity monitoring module -- Complaint and reputation decay calcuietlon module '— Reputation lending module Trust calcJiation module Active gtiiaance module — FIG. 1 (57) : A method and system is provided for managing complaint and reputation in a multi-party data marketplace. The sys - tem is managed by an independent external entity to monitor the data transactions in an unbiased manner. The system considers the data as commodity or resource, which is perishable and whose worth might decay with time. The system defines new parameters for reputation and liability calculation (based on complaints), for example, consideration of peer and trust network, history of peering and transaction, automatic decay of reputation and liability in case of inactive participants. According to another embodiment, the disclosure also handles any kind of collusion between external or internal entities / parties / participants. Whereas in another embod- iment the disclosure also identifies and restrict influencers in a multi-party data marketplace. WO 2017/145067 Al MIDEDIMOMOIDEIRMEMOMMEINNIMINERVOIMIE Declarations under Rule 4.17: as to the applicant's entitlement to claim the priority of the earlier application (Rule 4.17(iii)) Published: — with international search report (Art. 21(3)) before the expiration of the time limit for amending the claims and to be republished in the event of receipt of amendments (Rule 48.2(h))