Patent SG-11201811108Y-A (SG)
Title: Method and system for providing sales information and insights through a conversational interface
Inventor: SMITH ANDREW
IPC: G06Q30/00
Filed: 2017-06-27
Abstract: INTERNATIONAL APPLICATION PUBLISHED UNDER THE PATENT COOPERATION TREATY (PCT) (19) World Intellectual Property MD HIM 0 11101 HOE 3E1 0 0111011011111100111110111110 ill OEN Organization International Bureau (10) International Publication Number (43) International Publication Date .....0\"\" WO 2018/009369 Al 11 January 2018 (11.01.2018) WIP0 I PCT (51) International Patent Classification: Louis, MO 63139 (US). BOLING, Stewart; 16526 West- G06Q 30/00 (2012.01) boro Circle Drive, Chesterfield, MO 63017 (US). HOSP, (21) International Application Number: Adam, Kenneth; 703 Birch Haven Court, Lake St. Louis, PCT/US2017/039404 MO 63367 (US). SANDERS, Ted, P., Jr.; 2 Monarch Trace Ct #205, Chesterfield, MO 63017 (US). (22) International Filing Date: (74) Agent: DOBBYN, Colm, J.; Mastercard International In- 27 June 2017 (27.06.2017) corporated, 2000 Purchase Street, Purchase, NY 10577 (25) Filing Language: English (US). (26) Publication Language: English (81) Designated States (unless otherwise indicated, for every kind of national protection available): AE, AG, AL, AM, (30) Priority Data: AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, 62/358,638 06 July 2016 (06.07.2016) US CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, 62/507,890 18 May 2017 (18.05.2017) US DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, (71) Applicant: MASTERCARD INTERNATIONAL IN- HR, HU, ID, IL, IN, IR, IS, JO, JP, KE, KG, KH, KN, KP, CORPORATED [US/US]; 2000 Purchase Street, Pur- KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, chase, NY 10577 (US). MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, (72) Inventors: SMITH, Andrew, J.; 895 Alexandra Avenue, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, Saint Louis, MO 63122 (US). HAMEED, Siddique; 14461 TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW. White Pine Ridge Lane, Chesterfield, MO 63017 (US). FORBIS, Michael, K.; 6054 Marmaduke Avenue, St. — = (54) Title: METHOD AND SYSTEM FOR PROVIDING SALES INFORMATION AND INSIGHTS THROUGH A CON- INTERFACE VERSATIONAL = = = 100 = 112 = 106 Payment Network = Server --114 104 Processing Natural Language Query — _. - 103,- - = il = = = — Merchant Merchant System = 108 = 116 Natural Language _ Response Other Data Sources 11 01 M cD. FIG. 1 110 0 ---- (57) : A method and system are described that provide responses to natural language queries regarding the performance of GC ,_ 1 a business. The method and system processes data from multiple data sources including information generated by the business and C::::) analyzes the data to provide actionable suggestions as to how to determine how to improve the performance of the business. The use N of natural language queries allows for a merchant without a business intelligence background obtain these insights easily. C [Continued on next page] WO 2018/009369 Al MIDEDIMOMOIDEIREEMONOMMIOCHINVOIMIE (84) Designated States (unless otherwise indicated, for every kind of regional protection available): ARIPO (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW), Eurasian (AM, AZ, BY, KG, KZ, RU, TJ, TM), European (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR), OAPI (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG). Published: — with international search report (Art. 21(3))