Patent AU-2020356799-B2 (AU)
Title: Autonomous learning of entity values in artificial intelligence conversational systems
Inventor: DOUNIS Lampros
IPC: G06F3/041
Filed: 2020-06-18
Granted: 2022-09-08
Abstract: INTERNATIONAL APPLICATION PUBLISHED UNDER THE PATENT COOPERATION TREATY (PCT) 
(19) World Intellectual Property 
(1) Organization11111111111111111111111I1111111111111i1111liiiii 
International Bureau (10) International Publication Number 
(43) International Publication Date W O 2021/255484 Al 
23 December 2021 (23.12.2021) W IPO I PCT 
(51) International Patent Classification: KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, 
G06F40/247(2020.01) G06F 40/30 (2020.01) MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, 
G06F 40/279 (2020.01) G06F40/232 (2020.01) OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, 
(21) International Application Number: SC, SD, SE, SG, SK, SL, ST, SV, SY, TH, TJ, TM, TN, TR, 
PCT/GR2020/000030 TT, TZ, UA, UG, US, UZ, VC, VN, WS, ZA, ZM, ZW.  
(22) International Filing Date: (84) Designated States (unless otherwise indicated, for every 
18 June 2020 (18.06.2020) kind of regional protection available): ARIPO (BW, GH, 
GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, 
(25) Filing Language: English UG, ZM, ZW), Eurasian (AM, AZ, BY, KG, KZ, RU, TJ, 
TM), European (AL, AT, BE, BG, CH, CY, CZ, DE, DK, 
(26)PublicationLanguage: English EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, 
(71) Applicant: CITRIX SYSTEMS, INC. [US/US]; 851 West MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, 
Cypress Creek Road, Ft. Lauderdale, Florida 33309 (US). TR), OAPI (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, 
(72) Inventor; and KM, ML, MR, NE, SN, TD, 
TG).  
(71) Applicant (for MG only): DOUNIS, Lampros [GR/GR]; Published: 
Patras Innovation Hub, 4 Kato-Ano Kastritsiou, 26504 Kas- - with international search report (Art. 21(3)) 
tritsi, Peloponnese (GR).  
(74) Agent: KILIMIRIS, Constantinos; Patrinos & Kilimiris, 
7, Hatziyianni Mexi Str., 11528 Athens (GR).  
(81) Designated States (unless otherwise indicated, for every 
kind of national protection available): AE, AG, AL, AM, 
AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, 
CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, 
DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, 
HR, HU, ID, IL, IN, I, IS, JO, JP, KE, KG, KH, KN, KP, 
(54) Title: AUTONOMOUS LEARNING OF ENTITY VALUES IN ARTIFICIAL INTELLIGENCE CONVERSATIONAL 
SYSTEMS 
(57) Abstract: A computer system configured for autonomous learn
606 ing of entity values is provided. The computer system includes a 
604A Server Environment memory that stores associations between entities and fields of re
600 Server ot Skill Serice sponse data. The computer system also includes a processor config
1Computer Sevce nH   ured to receive a request to process an intent; generate a request to 
Fulfillment erm ) fulfill the intent; transmit the request to a fulfillment service; receive, 
/ 602 1e cgent from the fulfillment service, response data specifying values of the 
Client Computer 608 fields; identify the values of the fields within the response data; iden
tiHuman tifythe entities via the associations using the fields; store, within the 
Language Network API | memory, the values of the fields as values of the entities; and retrain 
10eace 116 a natural language processor using the values of the entities.  
Natural Language Spellchecker 
T uProcessor 122 
Thesaurus j 118 
Service 
Sewer Ditinayr 
Computer Language 124 
Model 
604B 012 NLP System 
FIG. 6