Patent SG-11201810990V-A (SG)
Title: Systems and methods for monitoring an on-demand service
Inventor: ZHANG BEIBEI
IPC: G06Q10/04
Filed: 2017-05-22
Abstract: INTERNATIONAL APPLICATION PUBLISHED UNDER THE PATENT COOPERATION TREATY (PCT) (19) World Intellectual Property Organization International Bureau (43) International Publication Date 26 July 2018 (26.07.2018) WIP0 I PCT omitia °nolo mom n minim° ow (10) International Publication Number WO 2018/133272 Al 400 402 404 406 408 (51) International Patent Classification: G06Q 10/04 (2012.01) (21) International Application Number: PCT/CN2017/085357 (22) International Filing Date: 22 May 2017 (22.05.2017) (25) Filing Language: English (26) Publication Language: English (30) Priority Data: 201710039389.4 19 January 2017 (19.01.2017) CN (71) Applicant: BEIJING DIDI INFINITY TECHNOLOGY AND DEVELOPMENT CO., LTD. [CN/CN]; Building 34, No. 8 Dongbeiwang West Road, Haidian District, Bei- jing 100193 (CN). (72) Inventor: ZHANG, Beibei; Building 34, No. 8 Dongbei- wang West Road, Haidian District, Beijing 100193 (CN). (74) Agent: METIS IP (CHENGDU) LLC; Room A1723, Dinghao Tower A, 3 Haidian Street, Beijing 100080 (CN). (81) Designated States (unless otherwise indicated, for every kind of national protection available): AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW. (84) Designated States (unless otherwise indicated, for every kind of regional protection available): ARIPO (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW), Eurasian (AM, AZ, BY, KG, KZ, RU, TJ, TM), European (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, = (54) Title: SYSTEMS AND METHODS FOR MONITORING AN ON-DEMAND SERVICE Receiving a service request including a departure location and a destination from a terminal Determining a reference parameter based on the departure location and the destination Determining an actual parameter based on an actual itinerary associated with the service request • Sending information associated with the service to the terminal based on the reference parameter and the actual parameter FIG. 4 N 00 O C (57) : The present disclosure relates to system and method for monitoring an on-demand service. The system may perform the method to receive a service request from a terminal, wherein the service request may include a departure location and a destination; determine a reference parameter based on the departure location and the destination(404); determine an actual parameter based on an actual itinerary associated with the service request(406); estimate a first difference between the reference parameter and the actual parameter; determine whether the first difference exceeds a first threshold; and send a notification to the terminal based on the deter- mination that the first difference exceeds the first threshold. [Continued on next page] WO 2018/133272 Al MIDEDIMOMOIDEIROHOIDEMI11011010MOIIIMEHOIS MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR), OAPI (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG). Published: — with international search report (Art. 21(3))