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I topped up but the app did not accept it. | 59top_up_failed
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How can I get the cash deposit to show up on my account? | 7balance_not_updated_after_cheque_or_cash_deposit
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I want to top up using cash, where can I do that? | 58top_up_by_cash_or_cheque
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There are transactions I didn't make, someone else must have used my card. | 23compromised_card
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Can I change from one currency to another? | 34exchange_via_app
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What do you charge for physical cards? | 44order_physical_card
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The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay. | 6balance_not_updated_after_bank_transfer
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This Direct Debit payment may not be right. | 29direct_debit_payment_not_recognised
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Why was a charged just for transferring? | 64transfer_fee_charged
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What ATMs can I withdraw money from? | 4atm_support
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Where can I find the source of my available money? | 70verify_source_of_funds
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The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed? | 18card_payment_wrong_exchange_rate
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I only own one other credit card from the USA. Will it be accepted? | 54supported_cards_and_currencies
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I'm in Spain and my stuff has been stolen. My card was with it and I need a new one shipped and the old one frozen. | 42lost_or_stolen_card
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I bought an item and noticed the exchange rate was not correct. | 18card_payment_wrong_exchange_rate
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How long do i have to wait for a transfer to reach my account? | 67transfer_timing
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Is there a list of ATM machines? | 4atm_support
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My exchange went wrong. I swapped Russian Ruble for UK pounds and was charged too much. | 18card_payment_wrong_exchange_rate
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I am seeing an extra fee on my statement what is that for? | 35extra_charge_on_statement
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Somebody has stolen my card, I need help please. | 42lost_or_stolen_card
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I like Mastercard better. | 73visa_or_mastercard
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What is the activation process on my new card? | 1activate_my_card
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I want to get an item refunded | 52request_refund
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What will happen if I want to add money using an international card? Will I run into any fees? | 57top_up_by_card_charge
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Will you accept my other card? | 54supported_cards_and_currencies
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I am having trouble verifying my identity. | 68unable_to_verify_identity
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My virtual card isn't working. What do I do? | 72virtual_card_not_working
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can I choose a date for delivery? | 13card_delivery_estimate
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Would I be charged for exchanging currencies? | 32exchange_charge
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What is the reason that my card payment was cancelled? | 53reverted_card_payment?
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Is there a verification code for the top-up card? | 71verify_top_up
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Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do. | 29direct_debit_payment_not_recognised
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Why was I overcharged a pound!? | 35extra_charge_on_statement
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My card has been charged two separate times for a single transaction. | 63transaction_charged_twice
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My top-up isn't working. | 59top_up_failed
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There is a odd withdrawal on my account. | 21cash_withdrawal_not_recognised
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I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about? | 35extra_charge_on_statement
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I would like to use the bank transfer feature, but I can't find it. Can you please give me the details? | 65transfer_into_account
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how old do i need to be to get an account for myself | 2age_limit
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It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else. | 76wrong_exchange_rate_for_cash_withdrawal
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I am getting continuous failure for all my transfers. I have cross checked each recipient detail again and again and everything is correct. | 28declined_transfer
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can I have a non virtual card? | 44order_physical_card
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I was charge a fee for my transfer, why? | 64transfer_fee_charged
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Can friends add to my account | 62topping_up_by_card
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I have a cryptocurrency exchange that won't go through. Please help me process it. | 8beneficiary_not_allowed
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What are my remedies if I think I was charged twice for the same expense? | 63transaction_charged_twice
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I didn't get the right amount at the ATM. | 75wrong_amount_of_cash_received
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My disposable virtual card doesn't seem to work | 72virtual_card_not_working
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Someone has taken my money and I don't know who | 29direct_debit_payment_not_recognised
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When should I expect to see my transfer hit my account? | 67transfer_timing
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I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do? | 48pending_top_up
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My transfer is still pending and I know the account numbers are correct. Please help. | 49pending_transfer
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how can i change my details | 31edit_personal_details
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Where is my card accepted? | 11card_acceptance
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When will the $1 transaction be credited to me? | 35extra_charge_on_statement
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Will salary be received through this? | 51receiving_money
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When I got cash, my exchange rate was wrong. | 76wrong_exchange_rate_for_cash_withdrawal
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Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past. | 8beneficiary_not_allowed
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how do I link a card I already have? | 14card_linking
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My new pin needs to be set. | 22change_pin
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It is impossible to verify my identity | 68unable_to_verify_identity
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Will it cost anything to top up a US card? | 57top_up_by_card_charge
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someone is using my account | 23compromised_card
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The exchange rates are? | 33exchange_rate
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I want to know how many different currencies my money can be in | 37fiat_currency_support
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Can you please check why I am having this extra fee on my statement. | 35extra_charge_on_statement
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How many transactions can I do with one disposable card? | 30disposable_card_limits
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Can you give me a visa? | 73visa_or_mastercard
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For the first time I got a fee on my account. How do I know when you charge these fees? | 16card_payment_fee_charged
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How can I get a real-life card of my own? | 44order_physical_card
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Do you know if there is a tracking number for the new card you sent me? | 12card_arrival
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I made a withdrawal from my account but it has not posted? | 47pending_cash_withdrawal
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Is the PIN delivered separately? | 39get_physical_card
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What's the process for ID verification? | 69verify_my_identity
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Are PIN separately? | 39get_physical_card
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If I only have 1 other US card, can you take it? | 54supported_cards_and_currencies
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Someone stole my phone. | 43lost_or_stolen_phone
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How much is the fee for a SEPA transfer? | 56top_up_by_bank_transfer_charge
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How do I delete my account? | 55terminate_account
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How fast can you deliver? | 13card_delivery_estimate
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I can't verify my identity. | 68unable_to_verify_identity
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I had a wrong fee charged at this ATM. | 20cash_withdrawal_charge
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I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received. | 75wrong_amount_of_cash_received
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What is the time frame for a transfer from the US? | 67transfer_timing
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I did not get my card yet, is it lost? | 12card_arrival
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How do I get a physical card? | 44order_physical_card
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I used an ATM in a foreign currency but the rate applied is wrong! | 76wrong_exchange_rate_for_cash_withdrawal
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What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times! | 27declined_cash_withdrawal
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I asked for 100 but only got 20. | 75wrong_amount_of_cash_received
| [
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I would appreciate it if I could get an item refunded | 52request_refund
| [
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How long is my Europe transfer wait? | 67transfer_timing
| [
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Can you get me my card fast? | 13card_delivery_estimate
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Can you assist me with unblocking my PIN? I put it in wrong too many times. | 50pin_blocked
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Can I open an account for a child? | 2age_limit
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Delete this account! | 55terminate_account
| [
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did not receive correct cash upon withdrawal | 75wrong_amount_of_cash_received
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Any fee for topping up? | 57top_up_by_card_charge
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I transferred some money but the receiver can't pick it up for some reason. | 66transfer_not_received_by_recipient
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Can I get paid in a different currency? | 51receiving_money
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Can I top up from my Apple Watch? | 3apple_pay_or_google_pay
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