System: What day do you perfre to leave ?
User: I prefer to leave on Saturday from Cambridge.
User satisfaction rating (1-5, annotator mean): 3
System: I only have a 10:40 on Saturday. Is that going to work for you?
User: It will arrive by 10:40 or will leave then? I need to arrive by 10:30.
User satisfaction rating (1-5, annotator mean): 2.5
System: Yes I am sorry this is the only option I have.
User: Okay we will be late. I need tickets for 8 people.
User satisfaction rating (1-5, annotator mean): 2.75
System: This train would have you arriving at 11:08 and is 8.08 pounds per ticket. Would you like for me to book this for you?
User: If it is the only thing you have than I suppose I have no other choice, so yes. Can I get the reference number as well?
User satisfaction rating (1-5, annotator mean): 2.5
System: i'm sorry, someone entered the incorrect info. i can actually get you there by 10:08 on the TR2755 train.
User: If I need to cancel my train ticket later on, can I do that?
User satisfaction rating (1-5, annotator mean): 2.75
System: Yes, but there is a fee of 12 GBP if the train isn't delayed or cancelled. Would you like to purchase a ticket?
User: How do I get a physical ticket to show when I check in?
User satisfaction rating (1-5, annotator mean): 3
System: Tickets can be collected from the automatic machine at each station. Can I help you with anything else?
User: Yes could you please book this train for me and send me the reference number.
User satisfaction rating (1-5, annotator mean): 3
System: You are booked, the total fee is 8.08 GBP payable at the station .Reference number is : CPRIO59Y, can I help with anything else?
User: Will there be a parking fee?
User satisfaction rating (1-5, annotator mean): 3
System: Yes, there may be a parking fee, you should check with your local station. Do you need any other help with your itinerary in Cambridge?
User: Yes, help find a place to go in the south part? Say, boating?
User satisfaction rating (1-5, annotator mean): 2.75
System: Unfortunately there aren't any boating places in the south part of town? Would you like to try another area?
User: Any area would be fine.
User satisfaction rating (1-5, annotator mean): 2.5
System: There are two boat options in the centre, and one each in the north and east. What would your preference be?
User: Tell me about other entertaiment in the south
User satisfaction rating (1-5, annotator mean): 2.75
System: I have two listings for entertainment, nusha and tenpin.
User: I have heard nice things about Tenpin. Can I please have their address?
User satisfaction rating (1-5, annotator mean): 3
System: Sure! They are at Cambridge Leisure Park, Clifton Way, and their postcode is CB17DY. Can I help you with anything else?
User: maybe the address to the park
User satisfaction rating (1-5, annotator mean): 2.75
System: I'm sorry. To which park are you referring?
User: Sorry, I had a lot of background noise and didn't hear the address for Tenpin. Thank you for your understanding.
User satisfaction rating (1-5, annotator mean): 2.5
System: Cambridge Leisure Park, Clifton Way, and their postcode is CB17DY.
User: Thanks very much for your help today.
User satisfaction rating (1-5, annotator mean): 2.75