System: Okay. What day will you be traveling and what is your destination please?
User: I will be traveling on Sunday and need to go to ely.
User satisfaction rating (1-5, annotator mean): 3
System: I'm sorry, but there are no trains that travel between Kings Lynn and Ely.
User: What if I left on Friday? I need to book it for 7 people and I need the reference number please.
User satisfaction rating (1-5, annotator mean): 1.75
System: My apologies. Our system only calculates trips either to or from Cambridge, so we are unable to make this reservation for you.
User: Can I book a train with the same requirements from Kings Lynn to Cambridge?
User satisfaction rating (1-5, annotator mean): 2.5
System: Sure. Do you still want to leave on Friday?
User: May I reserve a seat on the train?
User satisfaction rating (1-5, annotator mean): 3
System: This train service does not allow seats to be reserved. Would you like me to book a seat?
User: Yes, please. I need tickets for 7 people.
User satisfaction rating (1-5, annotator mean): 3
System: I'll be happy to book that for you. Do you have a departure or arrival time preference?
User: I need to arrive by 09:45.
User satisfaction rating (1-5, annotator mean): 3
System: There is only one train that day. TR9102 would you like me to book this?
User: Yes, for 7 people please. If I could have the reference number that would be great.
User satisfaction rating (1-5, annotator mean): 3.25
System: Success! I have booked you on this train and your reference number is 9M4R8Z4V.
User: Can we use the internet with wifi on the train
User satisfaction rating (1-5, annotator mean): 3.25
System: Yes, the ID for basic WiFi is GreatNorthern_WiFi. Do you have any other questions?
User: I see. Is it free or paid?
User satisfaction rating (1-5, annotator mean): 3
System: There is free wifi on the train. Anything else I can do for you?
User: Great, thank you. I'm also looking for a 3 star guesthouse located in the north with free parking.
User satisfaction rating (1-5, annotator mean): 3.25
System: Sorry, I couldn't find anything matching that.
User: Are there any 3-star guesthouses at all?
User satisfaction rating (1-5, annotator mean): 2.75
System: I have found one for you. The Hamilton Lodge is a 3-star guesthouse in the north with free parking.
User: Please give me their phone number, price range, and address
User satisfaction rating (1-5, annotator mean): 3.25
System: Hamilton Lodge's phone number is 01223365664, they're at 156 chesterton road, and they're moderately priced. Would you like to book a room? Or is there anything else I can help with?
User: that is it for today thank you
User satisfaction rating (1-5, annotator mean): 3.25
System: Thank you for using our services. Have we met all of your needs today?
User: Yes, I believe so. Thank you. Good bye.
User satisfaction rating (1-5, annotator mean): 3.25