System: When do you intend to return?
User: I would most likely be coming back on Tuesday next week.
User satisfaction rating (1-5, annotator mean): 3
System: Where and when do you plan to depart then?
User: I plan to depart from NYC on March 1st.
User satisfaction rating (1-5, annotator mean): 3
System: Would you like an American Airlines flight which departs at 3:40 pm and returns at 6:20 pm which costs $231.
User: Does this flight have one layover?
User satisfaction rating (1-5, annotator mean): 3
System: Yes, this flight has 1 layover.
User: Are there any alternatives? Will be travelling to Vancouver, BC instead and would prefer a Delta Airlines flight.
User satisfaction rating (1-5, annotator mean): 2.67
System: There is 1 flight available, which is a Delta Airlines flight departing at 7:30 am and returning at 12:20 pm which will set you back a total of $352.
User: This sounds great! Could you purchase the tickets for me?
User satisfaction rating (1-5, annotator mean): 3.67
System: Sure! Please confirm your reservation for 1 Economy Delta Airlines flight ticket from New York to Vancouver from March 1st at 7:30 am to March 5th at 12:20 pm.
User: This sounds perfect!
User satisfaction rating (1-5, annotator mean): 3.67
System: Your reservation has been made! Have a safe trip!
User: Thank you! How many layovers does this flight have?
User satisfaction rating (1-5, annotator mean): 3.67
System: There are 1 layovers for your flight.
User: May I also know if the ticket is refundable?
User satisfaction rating (1-5, annotator mean): 3
System: Unfortunately, this is a non-refundable ticket.
User: I see, what a pity. Thanks for your assistance!
User satisfaction rating (1-5, annotator mean): 2.67
System: Do you require any further assistance?
User: Could you also help me make a car reservation at the destination?
User satisfaction rating (1-5, annotator mean): 3
System: Sure, any preference on the type of car?
User: I would prefer a Standard car!
User satisfaction rating (1-5, annotator mean): 3
System: Will you be picking up the car at YVR International Airport on March 1st, and what time will you need it?
User: Yes, but I will need the car from the 2nd of this month at 4:45 pm instead.
User satisfaction rating (1-5, annotator mean): 2.33
System: Sure, and do you intend to drop the car off on March 5th?
User: No, probably on 3rd of March instead.
User satisfaction rating (1-5, annotator mean): 2.33
System: Sure, please confirm your reservation for a Standard Car for pick up from YVR International Airport on March 2nd 4:45 pm and for use till March 3rd.
User: That sounds fine with me.
User satisfaction rating (1-5, annotator mean): 3
System: Sorry, I was not able to make your reservation. Would you like a Hyundai Elantra for your pickup at YVR International Airport on March 2nd instead? This will cost you $36.
User: Sure, this is fine with me.
User satisfaction rating (1-5, annotator mean): 3
System: Sorry, I was not able to make your reservation. Would you like a Hyundai Elantra for your pickup at YVR International Airport on March 2nd instead? This will cost you $36.
User: No, that is all I need. Thank you!
User satisfaction rating (1-5, annotator mean): 2.67