System: I can help you with that. Can you give me your preferred doctor, date, and time?
User: I want to visit Dr. George Lee on the 6th at five pm.
User satisfaction rating (1-5, annotator mean): 3
System: I am scheduling an appointment with George Lee, MD for next Wednesday at 5 pm, is that correct?
User: Can you change that to next Thursday, around the afternoon 12?
User satisfaction rating (1-5, annotator mean): 3
System: Changing your appointment to next Thursday at 12 pm, correct?
User: Yes, that is correct.
User satisfaction rating (1-5, annotator mean): 3
System: I'm sorry. That appointment time isn't available. Can I help you find another one?
User: Try making the appointment with Dr. Matthew Russell.
User satisfaction rating (1-5, annotator mean): 3
System: I am scheduling an appointment with Matthew Russell, MD for next Thursday at 12 pm. Is that correct?
User: Yes.
User satisfaction rating (1-5, annotator mean): 3
System: Sorry, I am unable to book this appointment. Anything else?
User: No, thanks for trying.
User satisfaction rating (1-5, annotator mean): 2.67