System: Yes i have that hotel available. How many people will be staying and for how many nights?
User: There are six in my party, and we'd like to stay for two nights, starting on Sunday.
User satisfaction rating (1-5, annotator mean): 3.33
System: Unfortunately the booking was not successful
User: How very upsetting. Could you try for one night?
User satisfaction rating (1-5, annotator mean): 2.67
System: Certainly. I was able to book you one night at the Lovell Lodge. Your reference number is TRNPHVYH. Is there anything else I can help you with today?
User: Will Lovell Lodge hold onto my bags before I check in?
User satisfaction rating (1-5, annotator mean): 3
System: unfortunately the hotel does not have luggage storage service anything else i can help you with? Anything else?
User: Yes please, I'll also need a train from Ely to Cambridge on Sunday as well.
User satisfaction rating (1-5, annotator mean): 2.67
System: Certainly - what time are you traveling?
User: I'd like to arrive by 17:45. Are there any trains available?
User satisfaction rating (1-5, annotator mean): 3.33
System: I'm sorry, unfortunately there are no trains available at that time.
User: Is there a train that arrives anytime before 17:45 to cambridge.
User satisfaction rating (1-5, annotator mean): 2.67
System: I apologize, we had a glitch. We do have several trains on Sunday. The one that arrives closest to 17:45 is the TR9823, pulling in at 15:52.
User: Great. What is the travel time?
User satisfaction rating (1-5, annotator mean): 3.33
System: Travel time is 17 minutes.
User: What is the price on that train?
User satisfaction rating (1-5, annotator mean): 3.33
System: The trip costs 3.52 pounds per ticket. Would you like me to book that trip for you?
User: Are you able to tell me if there are any discounts for child passengers?
User satisfaction rating (1-5, annotator mean): 3
System: children ages 5-16 get a 50% off discount, 5 and under is free would you like to book a ticket ?
User: No that won't be necessary. That's all I needed for today, thanks!
User satisfaction rating (1-5, annotator mean): 3
System: Sure, is there anything else I can do for you before we go?
User: Nope! Thank you for your help!
User satisfaction rating (1-5, annotator mean): 3.33
System: Thank you for using our service. Have a great day.
User: I appreciate all the help, I hope you have a great day too.
User satisfaction rating (1-5, annotator mean): 3.67