System: When will you be leaving? Where do you want to go?
User: I'm going to Seattle, WA. I want the return to be for around six am. I' coming from ATL.
User satisfaction rating (1-5, annotator mean): 3.67
System: What time do you want to depart?
User: Around morning 8:15.
User satisfaction rating (1-5, annotator mean): 3.67
System: Any preferred airlines?
User: Yes, American Airlines. I'm leaving from LA.
User satisfaction rating (1-5, annotator mean): 3
System: What date are you leaving?
User: On the 3rd.
User satisfaction rating (1-5, annotator mean): 3.33
System: No problem, please confirm: You are travelling to Seattle from Los Angeles via American Airlines the day after tomorrow. You'll return next Friday. Your first flight leaves at 8:15 am and the return flight leaves at 6 am. There is 1 person travelling in economy.
User: Yes, confirm. When does my return flight arrive? Is this refundable?
User satisfaction rating (1-5, annotator mean): 3.67
System: Sorry, I couldn't book that ticket. Is there anything else I can do?
User: Can we amend this reservation? I want to return on the 5th.
User satisfaction rating (1-5, annotator mean): 3.33
System: No problem, please confirm: flight from Los Angeles to Seattle via American Airlines leaving the day after tomorrow.You'll return next Tuesday. Your outbound flight leaves at 8:15 am. Your return flight leaves at 6 am. There is 1 passenger travelling in economy.
User: No, that's not right. I'm going to Vancouver, BC.
User satisfaction rating (1-5, annotator mean): 3.33
System: Please confirm: flight to Vancouver for 1 person.
User: Yes, that's right.
User satisfaction rating (1-5, annotator mean): 3.33
System: Sorry, I couldn't book that ticket. Is there anything else?
User: No, that's it.
User satisfaction rating (1-5, annotator mean): 3.33