System: The Grafton Hotel Restaurant is a British restaurant on the east side of town and it is in the expensive price range. Would you be interested in booking a reservation there?
User: We may need delivery for dinner, do they offer delivery?
User satisfaction rating (1-5, annotator mean): 3.5
System: That restaurant does not offer delivery. Can I make a reservation for you?
User: Yes, please book a table for 2 at 19:00.
User satisfaction rating (1-5, annotator mean): 3.5
System: Ok. What day and time would you like me to book a table for 2 at the grafton hotel restaurant?
User: That should have been for 7 people at 18:00 on Wednesday. Sorry bout that.
User satisfaction rating (1-5, annotator mean): 3.75
System: Okay. 7 people at 18:00 on Wednesday at the grafton hotel restaurant. I will book a table for you.
User: Please do that.
User satisfaction rating (1-5, annotator mean): 3.75
System: Booking was successful they will hold the table for 15 minutes. The reference number is X4Q5EFX1. Do you need anything else?
User: I also need a train to Cambridge. Leaving after 13:00.
User satisfaction rating (1-5, annotator mean): 3.25
System: Yes where will you be leaving from?
User: I am actually leaving from Cambridge and going to Broxbourne.
User satisfaction rating (1-5, annotator mean): 3.5
System: Okay there are quite a few. When would you like to arrive by?
User: Anytime is fine, can I have a reference number?
User satisfaction rating (1-5, annotator mean): 3.25
System: I have booked you for TR5094, it leaves at 14:01, arrives at 15:01 and the cost is 17.90 pounds, the reference number is VMDV3HHZ
User: May I reserve a seat on the train?
User satisfaction rating (1-5, annotator mean): 3.25
System: They do not offer reservation of seats. Would there be anything else? If not, then have a great day.
User: Could you tell me whether I'll be able to change my train ticket if I need to later?
User satisfaction rating (1-5, annotator mean): 3.25
System: I am afraid that is not possible. You will have to apply for a refund and purchase another ticket. Do you have any more questions regarding the booking?
User: Great! I think that is all I need today. Thank you for all your help!
User satisfaction rating (1-5, annotator mean): 3.75
System: Thank you have a great day.
User: Thank you, you as well.
User satisfaction rating (1-5, annotator mean): 3.5