System: Yes, I'd love to be of assistance. Do you have a particular doctor in mind?
User: Yes, I'd like to see Dr. Harrup Kaur.
User satisfaction rating (1-5, annotator mean): 3
System: When would you like to make that appointment?
User: Next Thursday, if possible.
User satisfaction rating (1-5, annotator mean): 2.67
System: What time would be best for you?
User: Quarter past 12 in the afternoon would work best for me.
User satisfaction rating (1-5, annotator mean): 3.33
System: You'd like to schedule an appointment with Harrup Kaur, MD at 12:15 pm next Thursday. Is that correct?
User: No, I'm sorry. I need to change the time to 1:45 pm.
User satisfaction rating (1-5, annotator mean): 2.33
System: Let's make sure I've got this right. You'd like to schedule an appointment at 1:45 pm next Thursday.
User: That is correct. Can you tell me where the office is located?
User satisfaction rating (1-5, annotator mean): 3.33
System: I'm sorry but there are no appointments available that meet your criteria. Is there something else I can help you with?
User: I really need an appointment. Can you try Dr. David Pepper? See what he has available on the 12th of March.
User satisfaction rating (1-5, annotator mean): 3
System: Is this correct: you'd like to schedule an appointment with Dr. David R. Pepper, MD at 1:45 pm on March 12th.
User: Yes that sounds perfect. Can you tell me what the doctor is rated and what the phone number of the office is?
User satisfaction rating (1-5, annotator mean): 3.33
System: The office has a 5.0 rating and the phone number is 415-552-1013. Unfortunately, there are no available appointments at that time. There is an opening at 1:30 pm on March 12th with Dr. David R. Pepper, MD. Would that work for you?
User: No, I have a meeting that day.
User satisfaction rating (1-5, annotator mean): 2.67
System: I'm sorry. Is there anything else I can do for you?
User: No, that will be all for today. Thank you.
User satisfaction rating (1-5, annotator mean): 3.33