System: That won't be a problem. Can you please provide me with some addition details? For example, what day and time you'd like to travel?
User: I would like to travel on Sunday please.
User satisfaction rating (1-5, annotator mean): 3.33
System: Any more details you would like to provide? The TR7423 leaves Cambridge on Sunday at 5, heads to London Kings Corss and arrives at 5:51.
User: Before I give you more details, can you tell me whether I can pay for the ticket with my credit card?
User satisfaction rating (1-5, annotator mean): 3.33
System: Yes, all ticket machines at the station accept major credit cards. Did you still want me to book your train for Sunday?
User: Oops. Sorry. My travel day is Monday not Sunday. What do you have for that day.
User satisfaction rating (1-5, annotator mean): 3
System: There are many trains running on Monday, what is your arrival destination?
User: My arrival destination is Cambridge.
User satisfaction rating (1-5, annotator mean): 3
System: Okay when would you like to leave by?
User: I want to arrive by 15:45
User satisfaction rating (1-5, annotator mean): 3.33
System: What is your departure site?
User: Kings Lynn. I need 5 tickets and my reference number
User satisfaction rating (1-5, annotator mean): 3
System: TR2257 will arrive at 14:58. Should I go ahead and book 5 tickets for this train?
User: Before you do that, I need to know what disability access is provided on the train?
User satisfaction rating (1-5, annotator mean): 3.33
System: Assisted travel is available and trains are handicap accessible. Do you want to make a reservation now?
User: Yes that would be great also I need the reference number after you book it.
User satisfaction rating (1-5, annotator mean): 3.33
System: I'm sorry, my booking system seems to be down. Can you try again later?
User: Yea that is okay THank you
User satisfaction rating (1-5, annotator mean): 3.67
System: Train TR2257 has been booked for 5 seats. Your reference number is E720WBAI. Can I assist you with anything else today?
User: Is there Wi-Fi I can stay connected to on the train?
User satisfaction rating (1-5, annotator mean): 3.33
System: There is Wifi available on the train. Would you like to book a reservation?
User: no thanks that's all
User satisfaction rating (1-5, annotator mean): 3.33