System: sure, what day will you be traveling?
User: I need to leave on a Saturday.
User satisfaction rating (1-5, annotator mean): 2.75
System: Please tell me your destination and departure site so that I can narrow down the options
User: norwich and should leave at 10:30
User satisfaction rating (1-5, annotator mean): 3
System: Just to clarify, you want to leave Norwich to head into Cambridge on Saturday, after 10:30?
User: Yes, correct. I'd like to make a booking on that train for 3 people.
User satisfaction rating (1-5, annotator mean): 3.5
System: Sorry, there is no 10:30 train available, but I could book you on an 11:16 train instead.
User: Yes, that would be fine. And I will need a reference number please.
User satisfaction rating (1-5, annotator mean): 2.75
System: Booking was successful, the total fee is 42.24 GBP payable at the station . Reference number is : 3PH9MFON. anything else?
User: Is it possible to use my Visa to pay for this?
User satisfaction rating (1-5, annotator mean): 3
System: Sure, you can use your Visa card to pay for your reservation. Do you need any other assistance from me?
User: Could I make modifications to my ticket later on?
User satisfaction rating (1-5, annotator mean): 2.75
System: No, you apply for a refund, then purchase another ticket. Do you have any more questions?
User: Yes, I need somewhere to eat that day. Are there any good Italian restaurants on the south side of town?
User satisfaction rating (1-5, annotator mean): 3.5
System: There are a couple of options. Did you have a preference between moderately priced and expensive?
User: That doesn't matter. Could you recommend something?
User satisfaction rating (1-5, annotator mean): 2.75
System: I would recommended frankie and bennys. Do you need a reservation?
User: Sounds good. I need to book a reservation for 3 people.
User satisfaction rating (1-5, annotator mean): 3.5
System: What time and day would you like to reserve it for?
User: I need to book a table for the same group of people at 21:00 on the same day.
User satisfaction rating (1-5, annotator mean): 2.75
System: Excellent. Your booking was successful and your reference number is WCEMVAAG. Your table will be held for 15 minutes.
User: Do you know if they have menu options for vegetarians?
User satisfaction rating (1-5, annotator mean): 3.25
System: Yes, they have a hearty vegetarian selection Would you like me to make a reservation for you?
User: Great! Thank you!
User satisfaction rating (1-5, annotator mean): 3.5
System: Can I assist you further, today?
User: Nope, that's all I needed. Goodbye!
User satisfaction rating (1-5, annotator mean): 3.25