System: Okay! In which city you would prefer to reserve?
User: Please can you make it in San Ramon.
User satisfaction rating (1-5, annotator mean): 3
System: Sure! When will you be available for your dining?
User: I would be available at 16:45.
User satisfaction rating (1-5, annotator mean): 3
System: Okay! Here are the details. For 2 persons, a table is booked for dining at the hotel Clementine's in San Ramon at 4:45 pm today. Please can you confirm me.
User: Nope, Please can you reserve at Sunnyvale.
User satisfaction rating (1-5, annotator mean): 2.75
System: Sure! No Problem! I've booked a table for you at the restaurant Clementine's in Sunnyvale. Please can you confirm me.
User: Yup! perfect!
User satisfaction rating (1-5, annotator mean): 3.5
System: Sorry, the system crashed and I couldn't do your booking. Anything else, you want me to help you?
User: Please can you try the booking again for 1:15 in the afternoon.
User satisfaction rating (1-5, annotator mean): 3.25
System: Sure! I've booked again a table for 2 people at the restaurant Clementine's in Sunnyvale at 1:15 pm for today. Please can you confirm the details.
User: Yup! that would work.
User satisfaction rating (1-5, annotator mean): 3
System: Oh! Pardon me! Again the system crashed. Sorry that I couldn't make your reservation. Do you need any other help?
User: Nope, thanks much.
User satisfaction rating (1-5, annotator mean): 2.75