System: Where are you going to depart from?
User: I am departing from cambridge.
User satisfaction rating (1-5, annotator mean): 2.75
System: There are 49 trains, where would you like to leave from?
User: I am departing from Cambridge
User satisfaction rating (1-5, annotator mean): 2.5
System: Ok great, I have 52 trains departing from cambridge. Where will you be traveling to?
User: I'll be traveling to Birmingham New Street. Could you give me the travel time for that train?
User satisfaction rating (1-5, annotator mean): 2.75
System: There are four trains that meet your request, would you like me to book one for you?
User: Does the train offer discounts for children?
User satisfaction rating (1-5, annotator mean): 3
System: Children under 5 are free and there is a 50% discount fee until age 16. Do you have more questions today?
User: Yes, please, what is the travel time?
User satisfaction rating (1-5, annotator mean): 3
System: The travel time is 163 minutes. Shall I book the tickets?
User: May I cancel my train ticket later?
User satisfaction rating (1-5, annotator mean): 2.75
System: There is a 12 GBP fee to cancel the ticket. Would you like me to book a ticket for you at the moment?
User: No. I am also looking for attractions, a swiming pool in the south.
User satisfaction rating (1-5, annotator mean): 2.5
System: There are no swimming pools in the north. Would you like one in the centre instead?
User: No, why don't you try a theatre, instead.
User satisfaction rating (1-5, annotator mean): 1.75
System: The Junction is a theatre in the south. Their phone number is 01223511511.
User: What is their address?
User satisfaction rating (1-5, annotator mean): 2.75
System: The junction is located on Clifton Way, Their phone number is 01223511511 if you need more precise directions.
User: May I reserve a seat on the train?
User satisfaction rating (1-5, annotator mean): 3
System: I’m so Sorry, but we don’t book reservations at this time. Is there anything else I can do for you?
User: Thank you for your assistance today. Have a great day!
User satisfaction rating (1-5, annotator mean): 2.5