System: Okay, is there a specific day or time that works best for you to go?
User: Yes, could you book an appointment for today at evening 4? The dentist's name is Dr. Robert E. Durr.
User satisfaction rating (1-5, annotator mean): 2.6
System: Yes I can do that. I will book an appointment with Dr. Robert E. Durr for today at 4 pm.
User: Great. What is their phone number and address?
User satisfaction rating (1-5, annotator mean): 3.6
System: I'm sorry, it turns out I am unable to book the appointment you requested. Should I try a different date?
User: Yes, book it on the 9th of this month.
User satisfaction rating (1-5, annotator mean): 2.6
System: Okay, I will book an appointment with Dr. Robert E. Durr on March 9th at 4 pm.
User: Thank you.
User satisfaction rating (1-5, annotator mean): 3.2
System: I'm sorry, it turns out I am unable to book the appointment you requested. Should I try a different date?
User: Okay. No thank you.
User satisfaction rating (1-5, annotator mean): 3.2