System: I have you booked in a grey ford with a contact number of 079724240082. Can I do anything else for you?
User: Can you let me know the options for changing the booking, please?
User satisfaction rating (1-5, annotator mean): 3.25
System: Yes, you may cancel up to 24 hours for free, only minor changes are allowed after this time frame. Anything else I can do for you?
User: That's all I need thank you!
User satisfaction rating (1-5, annotator mean): 2.25
System: great, have an amazing day
User: I'm sorry, I forgot to mention that I need the taxi to arrive by 12:15.
User satisfaction rating (1-5, annotator mean): 3.5
System: I've made the change for you. The new car is a White Toyota, and the contact number is 07338867597. Can I help you with anything else?
User: Can I pay with my American Express card?
User satisfaction rating (1-5, annotator mean): 2.75
System: No, you cannot pay with American Express. Is this all for you today?
User: Can i get a written confirmation?
User satisfaction rating (1-5, annotator mean): 2.75
System: Your confirmation will be send by text shorty. Anything else I can do for you?
User: Nope, that should do it.
User satisfaction rating (1-5, annotator mean): 3.75