System: Where would you like to go to?
User: I would like to go to Ely please.
User satisfaction rating (1-5, annotator mean): 3.25
System: I don't have any listings for trains leaving Norwich and arriving in Ely. Would you like to try a different departure station?
User: I meant Cambridge please. I would like to arrive in Cambridge on Monday after 21:15.
User satisfaction rating (1-5, annotator mean): 3.25
System: Ok I will book that for you and get you a confirmation number
User: I don't need anything booked. I just need to get the arrival time, travel time and price of a train from norwich to cambridge leaving after 21:15.
User satisfaction rating (1-5, annotator mean): 2.75
System: There are trains arriving at 22:35, 23:35 and 24:35. They are 17.60 pounds and 79 minutes each.
User: Do you know if the Norwich train station charges a parking fee?
User satisfaction rating (1-5, annotator mean): 3.25
System: You will need to check at the station when you get there. Do you need anything else?
User: Great, thanks! I'm also looking for a 4 star hotel in the north. Can you please help with that?
User satisfaction rating (1-5, annotator mean): 3.75
System: There are several that meet your criteria. Is there a price range you are interested in?
User: I would like to keep it in the moderate range, please.
User satisfaction rating (1-5, annotator mean): 3.25
System: I see 7 options. They are all guesthouses. Do you have preferences for internet and parking?
User: I do not have a preference on those things.
User satisfaction rating (1-5, annotator mean): 3.25
System: Shall I try to start and book you into one?
User: Please book it and provide the reference number.
User satisfaction rating (1-5, annotator mean): 3.25
System: How many nights will you be staying?
User: Please book the hotel for 4 people and 2 nights. Thank you.
User satisfaction rating (1-5, annotator mean): 2.75
System: What day will you be arriving?
User: the same day... monday please.
User satisfaction rating (1-5, annotator mean): 2.75
System: I apologize, some of our new workers have phobias of the booking system, I booked you at Acorn guest house, the reference number is 04CSEO7Q any other questions?
User: Yes, can I get an extra bed or roll away brought to that room?
User satisfaction rating (1-5, annotator mean): 3.25
System: The Acorn Guest House does not allow for extra beds. Is this still ok?
User: Does the hotel have meeting or banquet facilities onsite?
User satisfaction rating (1-5, annotator mean): 3.25
System: No, I'm afraid they don't have any meeting or banquet rooms. Do you need anything else from me?
User: That's all I need for today. Thanks for your help!
User satisfaction rating (1-5, annotator mean): 2.75