System: Absolutely, do you want to leave or arrive by a certain time?
User: Leave after 10:15, please.
User satisfaction rating (1-5, annotator mean): 3
System: Unfortunately, there are no trains that leave after 10:15.
User: Okay what are the available train times?
User satisfaction rating (1-5, annotator mean): 2.67
System: i have booked you one leaving at 10.19.
User: OK, is it going to Cambridge? Can I have the reference number please?
User satisfaction rating (1-5, annotator mean): 2.67
System: there seems to be a break down in communication. Please restate the departure and arrival locations and the day and time.
User: I need a train from Peterborough to Cambridge on Tuesday, leaving after 10:15.
User satisfaction rating (1-5, annotator mean): 3
System: I have train TR1674 leaving at 10:48 and arriving at 11:38. Would you like to book tickets?
User: Will it be easy to change my booking if my plans change later?
User satisfaction rating (1-5, annotator mean): 2.67
System: Post-purchase changes aren't permitted; you would need to buy a new ticket and request a refund. Are you ready to book your train trip?
User: I need to book for one person, I will need the reference number. Also, I need to book a hotel called Caroline Bed and Breakfast, I need the address.
User satisfaction rating (1-5, annotator mean): 3
System: Okay. Your train booking was successful. You'll owe 16.5 which can be paid at the station. The reference number is X58GNQ74.
User: Can you look up a hotel called Carolina bed and breakfast?
User satisfaction rating (1-5, annotator mean): 2.67
System: I have it right here
User: Please tell me the offer room service! Do they?
User satisfaction rating (1-5, annotator mean): 2.33
System: Unfortunately Carolina Bed and Breakfast does not have room service. Is there anything else I can help you with today?
User: Well, thats great. That means you should be able to give me the address
User satisfaction rating (1-5, annotator mean): 3
System: The address is 138 perne road. Would you like to book a room?
User: That depends. Do they offer concierge services?
User satisfaction rating (1-5, annotator mean): 3
System: I'm afraid concierge service is not an option here. Would you like to make a reservation?
User: No, I just need the address. Thank you.
User satisfaction rating (1-5, annotator mean): 2.67
System: it is 138 perne road.
User: Have a nice day.
User satisfaction rating (1-5, annotator mean): 3.67