System: I would be happy to help you. First I will need to know where you are departing from and what time you want to arrive/depart.
User: Pick me up at the pizza express Fen Ditton and take me to the avalon before 21:00. Can I get the car type and contact number?
User satisfaction rating (1-5, annotator mean): 2.75
System: A red lexus will pick you up by 21:00. Your contact number is 07323820078.
User: I need to be at the avalon by 21:00. The taxi will have to arrive slightly earlier to get me to my destination on time.
User satisfaction rating (1-5, annotator mean): 2.75
System: Oh, I am very sorry for my error. You will arrive at Avalon by 21:00. I reserved a blue lexus with new contact # 07060980339.
User: Is there an extra charge for the toll gate?
User satisfaction rating (1-5, annotator mean): 2.25
System: No, toll charges are included in the fare. Is there anything else you need?
User: Is there a way I could cancel my taxi booking if I need to later?
User satisfaction rating (1-5, annotator mean): 2.75
System: Yes, you may cancel up to 24 hours for free, 10 gbp after this time frame. Is there anything else I can assist you with at this time?
User: Can I pay for the taxi with my Mastercard?
User satisfaction rating (1-5, annotator mean): 2.75
System: Yes, they take MasterCard, cash, Visa, and major debit cards. Can I help with anything else?
User: Thank you so much for your help.
User satisfaction rating (1-5, annotator mean): 3.5