System: What date and time would you like to book it for?
User: Can you book it for afternoon 12:30 on the 9th of March?
User satisfaction rating (1-5, annotator mean): 3
System: Please confirm the following details: the appointment is at Centerville Dental Care at 12:30 pm on March 9th.
User: No, can it be at 11 am?
User satisfaction rating (1-5, annotator mean): 3.25
System: Please confirm the following details: the appointment is at Centerville Dental Care at 11 am.
User: No, book it for the 12th.
User satisfaction rating (1-5, annotator mean): 2.5
System: Please confirm the following details: the appointment is at 11 am on March 12th.
User: Yes
User satisfaction rating (1-5, annotator mean): 3.25
System: Sorry, I wasn't able to book that appointment. Is there anything else I can help you with?
User: No, thank you.
User satisfaction rating (1-5, annotator mean): 2.75