System: Is there a specific side of town you'd like to be on?
User: Yes, I would like to stay in the city centre. Also, I would need free parking.
User satisfaction rating (1-5, annotator mean): 3.4
System: You have the Gonville Hotel or the University Arms to choose from. The Gonville is a 3 star hotel while the University Arms is 4 star.
User: Are both hotels or are they guest houses?
User satisfaction rating (1-5, annotator mean): 2.8
System: They are both hotels. Would you like for me to book one of these hotels for you?
User: Yes. I would like to stay at University Arms for 2 people, for 2 nights, starting from Friday.
User satisfaction rating (1-5, annotator mean): 2.4
System: Booking was unsuccessful. Would you like to find another hotel?
User: What is the guest parking lot at University Arms like?
User satisfaction rating (1-5, annotator mean): 2.6
System: There is parking but it is not free. Is there anything else you would like to know?
User: Is there any dry cleaning service there?
User satisfaction rating (1-5, annotator mean): 2.8
System: Yes. It is available for a fee. What do you think? Does it work for you?
User: That's too bad. Would you be able to find me a different hotel in the same price range?
User satisfaction rating (1-5, annotator mean): 1.2
System: i'm sorry, i was unable to find a different hotel that matches your criteria and the availability that you wanted.
User: Thats disappointing,thank you andgoodbye.
User satisfaction rating (1-5, annotator mean): 1.8
System: Hold on, I forgot about the Gonville Hotel I mentioned earlier. I got you a room. Your reference number is : B01G0B4W. Can I do anything else?
User: Do they have a fitness center at the hotel that I can use?
User satisfaction rating (1-5, annotator mean): 2.8
System: The hotel does not offer a fitness center on site. Is there any other way I could help you?
User: That is all. Thank you.
User satisfaction rating (1-5, annotator mean): 2.8