System: The train from Norwich to Cambridge is about 45 minutes. Do you have a preferred departure or arrival time?
User: Yes please. I would like to arrive by 14:00.
User satisfaction rating (1-5, annotator mean): 3
System: The best response I have to that is a train arriving at 13:35. Would you like me to book that option for you?
User: Yes, for 7 people please.
User satisfaction rating (1-5, annotator mean): 3.33
System: You have been successfully booked for 7 people on Train TR2334, Reference number 01MDBEIB. It departs Norwich at 12:16. Your total cost is 98.56 and is payable at the station.
User: May I change my train ticket later?
User satisfaction rating (1-5, annotator mean): 3
System: You'd have to cancel it for a refund and reserve another ticket. Is there anything else I can help you with today?
User: Since my kids will be with me, do they get discounts on the train?
User satisfaction rating (1-5, annotator mean): 3
System: Under 5 years old, kids are free. From 5 to 16, there is a 50% discount. Could I help you with something else?
User: I am also looking for a place to stay. I'd like a hotel with a star of 4 of course that will include free parking.
User satisfaction rating (1-5, annotator mean): 3
System: I will book it for you,is there anything else I can do for you ?
User: Before you book, the hotel has to be in the north, also. Do you have a hotel meeting my needs?
User satisfaction rating (1-5, annotator mean): 3
System: The Cambridge Belfry is perfect for you. Would you like me to book it?
User: Yes, please book that for the same group of people for 4 nights the same day. Wednesday would work also, and I need the reference number.
User satisfaction rating (1-5, annotator mean): 3
System: Unfortunately, I can't book either days for you.
User: Is there any other hotels that would work in that area that are 4 star?
User satisfaction rating (1-5, annotator mean): 3
System: I don't have any hotels in that area that are 4 star. I do have several guesthouses. Would that work for you?
User: No, I would really like a 4-star hotel in the north area with free parking. Can you please check again?
User satisfaction rating (1-5, annotator mean): 2.67
System: Sorry, there are only guesthouses.
User: I guess we will take a guesthouse then. Which one would you recommend?
User satisfaction rating (1-5, annotator mean): 3
System: I recommend the acorn guest out. Shall I book that then.
User: Does the hotel restrict staying with children?
User satisfaction rating (1-5, annotator mean): 3
System: All children are allowed no matter the age. Will you have children coming along?
User: Yes for 4 nights same group of people as the restaurant reservation and also on the same day please.
User satisfaction rating (1-5, annotator mean): 3
System: Great, I have booked you for acorn guest house. Your reference number is O2JPQNG5.
User: Thank you very much. That's all I need.
User satisfaction rating (1-5, annotator mean): 3.33