System: How about Pizza Hut City Centre? I hear it is very good.
User: I s it located in the north?
User satisfaction rating (1-5, annotator mean): 3.5
System: No, that one was in the Centre. But, da vinci pizzeria is in the north
User: Da Vinci Pizzeria is fine can you book a table for one for Monday at 12:00?
User satisfaction rating (1-5, annotator mean): 3.25
System: I will book it for you,is there anything else I can do for you ?
User: Yes, what about the reference number?
User satisfaction rating (1-5, annotator mean): 2.75
System: My system is down and I am unable to book at the moment. Here is their # 01223351707 or we can try again later. Sorry for inconvenience.
User: Wow, really? Could you try again please?
User satisfaction rating (1-5, annotator mean): 2.5
System: My apologies, this is actually a system issue and i cannot book. I have reported in, in the meantime do you need other information?
User: I will try back later for the reference number. Could you find me a place to stay that is near the restaurant?
User satisfaction rating (1-5, annotator mean): 2.5
System: There are several in the moderate to cheap range. Do you have a star preference?
User: no stars would work for me.
User satisfaction rating (1-5, annotator mean): 2.25
System: I would recommend city centre north b and b. Would you like me to book that?
User: Is that a guesthouse with 0 stars?
User satisfaction rating (1-5, annotator mean): 2.75
System: Yes they are a guesthouse with a 0 star rating in the north area.
User: Does the hotel take AMEX cards?
User satisfaction rating (1-5, annotator mean): 3.5
System: Yes, you can pay with American Express. Do you want me to help you book this?
User: Okay, great. Please book that for me then. It'll be 1 person for 2 nights
User satisfaction rating (1-5, annotator mean): 3.75
System: What day will you be arriving?
User: I will be arriving on Monday.
User satisfaction rating (1-5, annotator mean): 3.5
System: You are booked into city center north b and b with reference number O1TNBPLU. You are also booked at da vinci pizzeria, reference number QLKCDA7V.
User: Before I call I'd like to know if they accept AMEX there
User satisfaction rating (1-5, annotator mean): 3.5
System: Da Vinci Pizzeria does accept credit cards. Would you like me to try booking again?
User: I also need a taxi to get me from the hotel to the restaurant by my reservation time.
User satisfaction rating (1-5, annotator mean): 3.5