System: I have 2 chinese, indian, italian and mexican food. Did you have a preference?
User: Yes, I prefer italian. I really like pizza.
User satisfaction rating (1-5, annotator mean): 3.33
System: There is one Italian restaurant in the south. It does have an expensive price range. Not sure if it serves pizza though. Would you like the phone number?
User: Does the restaurant offer delivery?
User satisfaction rating (1-5, annotator mean): 3.33
System: They do not have a delivery option. Do you want their phone number or would you like a different recommendation?
User: Well let's change that to Mexican and I need a reservation for 2 people at 16:30 on Sunday.
User satisfaction rating (1-5, annotator mean): 3
System: Okay, I have you booked at Chiquito Restaurant Bar then. Reference number is : 6OG10PUW.
User: Ok, thank you.
User satisfaction rating (1-5, annotator mean): 3.33
System: Is there anything else I can help you with?
User: Yeah, I'm also looking for a hotel called the allenbell.
User satisfaction rating (1-5, annotator mean): 3.33
System: Sorry I dont have anything with that name.
User: are you sure? i was literally there 3 weeks ago...
User satisfaction rating (1-5, annotator mean): 2.67
System: The allenbell is not available.
User: why is it not? it is there please look again.
User satisfaction rating (1-5, annotator mean): 2.33
System: I have checked again. The hotel is listed as "Allenbell" instead of "The Allenbell." Would you like to book a stay there?
User: Yes, I need reservations for the same group of people on the same day as the previous reservation. We will be staying 4 nights.
User satisfaction rating (1-5, annotator mean): 3
System: How many people and on what day was your previous reservation?
User: 2 people on Monday is what I would like.
User satisfaction rating (1-5, annotator mean): 3
System: Ok. I apologize for the confusion. I booked the room for you and the reference number is DAQEE9BH.
User: Do they require a security deposit now that it is booked?
User satisfaction rating (1-5, annotator mean): 3
System: Yes, they do require a security deposit. Was there anything else I could help you with?
User: Does the hotel operate the front desk for 24 hours?
User satisfaction rating (1-5, annotator mean): 3
System: The Allenbell does not currently offer 24 hour services at their facility at this time. What else will you be needing?
User: Thank you, that is all that I need.
User satisfaction rating (1-5, annotator mean): 3