System: There are a total of 21 hotels and guesthouses in the city that have 4 stars. Is there a particular area or price range you would like?
User: How about a place in the east side of town that is a hotel not a guesthouse
User satisfaction rating (1-5, annotator mean): 3
System: I am sorry but I do not have any hotels in the east. Would you like to change location or type of accomodations?
User: Yes, can you please change the location to centre?
User satisfaction rating (1-5, annotator mean): 3
System: We have one 4 star hotel that is in the centre, University Arms Hotel, it has internet and parking and is expensive, would this one suit you?
User: Do they happen to offer a spa on the premises as a guest amenity?
User satisfaction rating (1-5, annotator mean): 2.67
System: The University Arms hotel doesn't currently have a spa. Will this suit you?
User: That will be fine. Can you book me a room for Saturday, please?
User satisfaction rating (1-5, annotator mean): 3
System: Certainly. How long would you like to stay, and how many are in your party?
User: I'll be arriving Saturday and staying 3 nights. There are 3 of us.
User satisfaction rating (1-5, annotator mean): 3
System: Unfortunately, we cannot book you for those days. Could you change the number of days?
User: Sure, try for two days?
User satisfaction rating (1-5, annotator mean): 2.67
System: That was unsuccessful too. Wanna try something else?
User: Is there another one in the Centre with that critera avaible?
User satisfaction rating (1-5, annotator mean): 3
System: No, I'm sorry. I am searching for a 4 star hotel in the centre for 2 nights on Saturday. Is that correct?
User: I need the hotel for 3 nights starting on Saturday please.
User satisfaction rating (1-5, annotator mean): 2.67
System: Would you like to change the number of days you are staying. I was unable to find anything.
User: No, please continue the search.
User satisfaction rating (1-5, annotator mean): 2.33
System: I'm sorry, but the University Arms does not have anything available on Saturday for 3 people, for a 3 night stay. Would you like to try a different day?
User: Does the hotel have a lift?
User satisfaction rating (1-5, annotator mean): 2.33
System: Yes they have a wheelchair lift. Will you need to ultilize that amenity?
User: I am so sorry. Could you just change the number of people in my party to 5 and try again?
User satisfaction rating (1-5, annotator mean): 2.67
System: That worked, I guess you just needed a larger room. Your reference number is PR0ABUBI. Can I be of further assistance?
User: Do they have a bar or restaurant on site?
User satisfaction rating (1-5, annotator mean): 2.33
System: Luckily, both are available at the hotel. Do you have any other questions?
User: No that is all I need, thank you.
User satisfaction rating (1-5, annotator mean): 2.67