System: We have many hotels to choose from. Is there a particular area of the city you would like to stay in?
User: I don't know. But I do know the name of the hotel. It's the Lensdield Hotel. I must book that exact hotel. It is important.
User satisfaction rating (1-5, annotator mean): 3
System: I have found The Lensfield Hotel located on 53-57 Lensfield Road. Would you like to book now?
User: yes for the weekend
User satisfaction rating (1-5, annotator mean): 3
System: To make sure I get the booking right, by the weekend you mean you want to stay for two nights starting Saturday? And how many people will be staying?
User: No I want to book starting on Wednesday for 2 people for 2 nights
User satisfaction rating (1-5, annotator mean): 2.67
System: I'm sorry but I was unable to book for those nights. Would you like to try a different hotel?
User: Yes. Please try to make a reservation in the same price range.
User satisfaction rating (1-5, annotator mean): 3
System: You are booked into express by holiday inn Cambridge which is in the expensive price range you wanted. The reference number is IC7AAXP6. Is there anything else?
User: Are there any onsite meeting or banquet facilities at Express by Holiday Inn Cambridge?
User satisfaction rating (1-5, annotator mean): 3
System: Lensfield Hotel does not have any meeting facilities. Is that all for now?
User: Does the hotel have a spa onsite?
User satisfaction rating (1-5, annotator mean): 3
System: No, the Express by Holiday Inn Cambridge does not have an onsite spa. Can I help you with anything else?
User: is there a wifi fee ?
User satisfaction rating (1-5, annotator mean): 3.33
System: Wifi is a free amenity at the Lensfield Hotel. Would you like to know anything else?
User: No, that's it! I appreciate your help!
User satisfaction rating (1-5, annotator mean): 3.33