System: There are currently no available restaurants with scottish food in the centre. Would you me to look in another area?
User: No, let's stay in the centre. Are there any Chinese places there?
User satisfaction rating (1-5, annotator mean): 2.75
System: Yes I have many options. What price range would you most prefer?
User: Any price range is fine.
User satisfaction rating (1-5, annotator mean): 3.25
System: How about the Charlie Chan? They are a budget-friendly Chinese restaurant in the centre of town.
User: That sounds good. May I have their telephone number? Also could you help me finding a 4 star hotel in the same area?
User satisfaction rating (1-5, annotator mean): 3.5
System: There phone number is 01223361763. university arms hotel is an expensive 4 star hotel. May I book it for you?
User: Oh, no, I really need the hotel to be cheap.
User satisfaction rating (1-5, annotator mean): 2.5
System: The alexander bed and breakfast is the only cheap 4 star place in the centre of town. Will a guesthouse instead of a hotel work for you?
User: Yes could you reserve that for me for 2 nights from Thursday for 3 people. I will need a reference number as well.
User satisfaction rating (1-5, annotator mean): 3.25
System: I'm sorry, but booking was unsuccessful for three days. Would you like to try two?
User: Yes please try for 2 nights instead.
User satisfaction rating (1-5, annotator mean): 2.25
System: A booking for 3 people for 2 days is unsuccessful. Would you like to try anything else?
User: The booking should be for 5 people and 2 nights. Can you please try again?
User satisfaction rating (1-5, annotator mean): 2.5
System: Booking was successful. Reference number is : ATBUIFXS. Is there anything else I can help you with?
User: Can you tell me if I will be allowed to smoke?
User satisfaction rating (1-5, annotator mean): 3
System: no, the property is completely smoking free. Would you like to make a reservation now?
User: Is there a designated area outside the hotel for smokers?
User satisfaction rating (1-5, annotator mean): 3.25
System: The property has no designated smoking areas. Can I help you with anything else?
User: I like to book a taxi but need to know their cancelation policy.
User satisfaction rating (1-5, annotator mean): 3
System: The cancellation policy is you may cancel up to 24 hour for free, 10 gbp after this time frame. Is this all for you today?
User: Thanks. Yes, please reserve a taxi for me from the Alexander B & B to the restaurant. I need to leave the hotel by 3:45 at the very latest.
User satisfaction rating (1-5, annotator mean): 3
System: Sure. Look out for a white Volvo. The contact number will be 07936735628. Anything else?
User: No, that's everything. Thank you for your assistance!
User satisfaction rating (1-5, annotator mean): 3.25