System: Actually we don't show an expensive guesthouse in the database. What area are you interested in? Can I interest you in an expensive hotel?
User: Yes. I would like a hotel with free parking.
User satisfaction rating (1-5, annotator mean): 3
System: I do not show any results meeting that criteria. Would you be interested in a 4 star hotel instead?
User: no thanks, what about something in the moderate range?
User satisfaction rating (1-5, annotator mean): 3
System: My apologies. We actually have several expensive hotels with free parking. For example, the Gonville Hotel is in city centre and has free parking.
User: Does the Gonville Hotel have a spa onsite?
User satisfaction rating (1-5, annotator mean): 3
System: Yes, they have a spa onsite. Would you like to go now?
User: That would be fine can you give me the address, postcode and phone number please?
User satisfaction rating (1-5, annotator mean): 3
System: The address is gonville place and the postcode is cb11ly. Their phone number is 01223366611
User: Could you please tell me whether the Gonville Hotel offers a shuttle service for guests to get to and from the airport?
User satisfaction rating (1-5, annotator mean): 3
System: The Gonville Hotel does not provide shuttle service. When did you want to leave?
User: Great, thanks. I need a train as well - it needs to leave on friday after 17:45.
User satisfaction rating (1-5, annotator mean): 3.67
System: Where will you be departing and what is your destination?
User: I'd like to leave on friday after 17:45. From birmingham new street going to cambridge
User satisfaction rating (1-5, annotator mean): 3
System: The TR8903 departs at 18:40 and arrives at 21:23.
User: Can I change the booking later if I need to?
User satisfaction rating (1-5, annotator mean): 3
System: No, you would need to apply for a refund and buy another ticket. Do you want to make a reservation?
User: Please book it for 4 people.
User satisfaction rating (1-5, annotator mean): 3
System: You and your party are booked on TR8903. Your reference number is TGU3C02J. Is there anything else I can help you with?
User: No thank you, that will be everything today.
User satisfaction rating (1-5, annotator mean): 3
System: Thank you for contacting us, if you need further assistance do not hesitate to contact us again. Have a wonderful day.
User: You to, thanks for the help!
User satisfaction rating (1-5, annotator mean): 3.67