System: Sure, on what date will you be taking this trip, and where are you departing from and where would you like to go?
User: I would like a flight from Philly to New York leaving the 14th of this month please.
User satisfaction rating (1-5, annotator mean): 3.25
System: I have located a flight that is through American Airlines. The outbound flight will be leaving at 4:45 pm. This flight has 0 stops and is $60 per ticket.
User: Are those tickets refundable and what apart are we departing from?
User satisfaction rating (1-5, annotator mean): 3.25
System: This flight departs from PHL International Airport, and sorry these tickets are not refundable.
User: Do you have any other flights available with Economy seats?
User satisfaction rating (1-5, annotator mean): 2.75
System: Yes, I also have a flight with Delta Airlines with 0 stops for $63 that departs at 7:25 pm.
User: Not a huge fan of Delta, are there any other flights? I am not really concerned about the time.
User satisfaction rating (1-5, annotator mean): 2.5
System: I have also located a flight with Southwest Airlines with 0 stops. These tickets are $61 and departure time is 7:45 am.
User: That is the flight I am more interested in.
User satisfaction rating (1-5, annotator mean): 3.5
System: Would you like for me to make your ticket reservations?
User: Yes please and thank you.
User satisfaction rating (1-5, annotator mean): 3.25
System: Okay, I would just need you to confirm 2 Economy class tickets with Southwest Airlines, that will be departing from Philadelphia and going to New York on March 14th?
User: Yes that is correct. Also are these tickets refundable and when does the onward flight arrive?
User satisfaction rating (1-5, annotator mean): 3.5
System: Okay, I have confirmed your ticket reservations. The onward flight will be arriving at 8:36 am, and sorry these tickets are not refundable.
User: Okay, thanks for the help.
User satisfaction rating (1-5, annotator mean): 3.25
System: Did you need anything else?
User: Nope, that would be it.
User satisfaction rating (1-5, annotator mean): 3.25