Q: What do I do if I get a rash or other reaction to hand sanitizer? What do I do if I have been exposed to contaminated hand sanitizer?


A: Call your doctor if you experience a serious reaction to hand sanitizer. People who have been exposed to contaminated hand sanitizer and are experiencing symptoms should seek immediate medical treatment for potential reversal of toxic effects.

The FDA encourages consumers and health care professionals to report adverse events experienced with the use of hand sanitizers to the FDA’s MedWatch Adverse Event Reporting program:

Complete and submit the report online; or
Download and complete the form, then submit it via fax at 1-800-FDA-0178.
Include as much information as you can about the product that caused the reaction, including the product name, the manufacturer, and the lot number (if available).

See Q&A for Consumers: Hand Sanitizers and COVID-19 and Safely Using Hand Sanitizer for more information.