What is an operating model for AI?


It refers to the processes put in place to work with AI, from use case definition, to development to deployment and operation. Ultimately the objective of an operating model for AI is to streamline the value generation process from data to business results. Developing AI applications is a highly iterative process and generally strives in an agile environment.  However, organisations operate in a wide variety of contexts and come in many different shapes and sizes, hence it makes sense that there is no universal operating model for AI that fits everywhere. Regulatory requirements, data and resource availability and many other factors will play a role in determining the right operating model. 

It is important then, to have a platform that is able to scale with the organisation as more use cases and users enter the pipeline, as more models are deployed and as more of the business is enhanced by data and AI. The services that underpin the operating model need to be flexible while at the same time ensuring that security and explainability permeate every step of the process.