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645-53 | If an employee claims breach of contract and they cannot solve things informally with their employer, they may be able to take their case to a civil court or an employment tribunal (or an industrial tribunal in Northern Ireland). | Changing an employment contract | 645 | 53 | 63 | true |
645-54 | Their employer may be able to make a counter-claim. | Changing an employment contract | 645 | 54 | 63 | true |
645-55 | Claims and counter-claims can only go to a tribunal if they: | Changing an employment contract | 645 | 55 | 63 | true |
645-56 | are related to an employment contract issue | Changing an employment contract | 645 | 56 | 63 | true |
645-57 | still have not been solved when the employee ends their employment | Changing an employment contract | 645 | 57 | 63 | true |
645-58 | The claim or counter-claim cannot be related to a personal injury, or certain types of contract term like intellectual property rights. | Changing an employment contract | 645 | 58 | 63 | true |
645-59 | Time limits | Changing an employment contract | 645 | 59 | 63 | true |
645-60 | Usually, employees must make a claim to a tribunal within 3 months of ending their employment. The employer gets 6 weeks from receiving a copy of the claim to decide whether to make a counter-claim. | Changing an employment contract | 645 | 60 | 63 | true |
645-61 | Compensation limits | Changing an employment contract | 645 | 61 | 63 | true |
645-62 | If the tribunal agrees with the employee’s claim, they may award compensation. This can only be for financial loss (for example, non-payment of wages) up to a maximum of £25,000. | Changing an employment contract | 645 | 62 | 63 | true |
646-0 | When you're an agency worker | Your rights as an agency worker | 646 | 0 | 136 | true |
646-1 | You’re an agency worker if you have a contract with an agency but you work temporarily for a hirer. Agencies can include recruitment agencies, for example ‘temp agencies’. | Your rights as an agency worker | 646 | 1 | 136 | true |
646-2 | You’re also an agency worker if you look for work through entertainment and modelling agencies. | Your rights as an agency worker | 646 | 2 | 136 | true |
646-3 | You’re not an agency worker if you use an agency to find permanent or fixed-term employment. Check with the company that hired you. | Your rights as an agency worker | 646 | 3 | 136 | true |
646-4 | Contact ACAS if you’re unsure if you’re an agency worker. | Your rights as an agency worker | 646 | 4 | 136 | true |
646-5 | Fees | Your rights as an agency worker | 646 | 5 | 136 | true |
646-6 | Recruitment agencies cannot charge you a fee for finding or trying to find you work. | Your rights as an agency worker | 646 | 6 | 136 | true |
646-7 | They can charge you for certain services, for example CV writing, training or transport. You have the right to cancel these as long as you give notice. | Your rights as an agency worker | 646 | 7 | 136 | true |
646-8 | If any agency offers you services it: | Your rights as an agency worker | 646 | 8 | 136 | true |
646-9 | must give you full written details of the fee and conditions before charging you - including details of your right to cancel and the notice period | Your rights as an agency worker | 646 | 9 | 136 | true |
646-10 | cannot make you use these services as a condition for finding you work | Your rights as an agency worker | 646 | 10 | 136 | true |
646-11 | There are different rules for entertainment and modelling agencies. | Your rights as an agency worker | 646 | 11 | 136 | true |
646-12 | When you want to cancel a service | Your rights as an agency worker | 646 | 12 | 136 | true |
646-13 | You can cancel paid services without a penalty. You must give a minimum of: | Your rights as an agency worker | 646 | 13 | 136 | true |
646-14 | 10 working days’ written notice to the agency to cancel living accommodation | Your rights as an agency worker | 646 | 14 | 136 | true |
646-15 | 5 working days’ notice for all other services, such as training courses | Your rights as an agency worker | 646 | 15 | 136 | true |
646-16 | You can complain to Acas if you think your agency has unfairly charged you or it will not refund you during the notice period. | Your rights as an agency worker | 646 | 16 | 136 | true |
646-17 | What your agency must give you | Your rights as an agency worker | 646 | 17 | 136 | true |
646-18 | Your agency must give you information about the work they’re trying to find you. | Your rights as an agency worker | 646 | 18 | 136 | true |
646-19 | Before you’re offered a job | Your rights as an agency worker | 646 | 19 | 136 | true |
646-20 | Before looking for work for you, your agency must give you: | Your rights as an agency worker | 646 | 20 | 136 | true |
646-21 | a key information document | Your rights as an agency worker | 646 | 21 | 136 | true |
646-22 | written terms of engagement - often known as a contract | Your rights as an agency worker | 646 | 22 | 136 | true |
646-23 | Key information document | Your rights as an agency worker | 646 | 23 | 136 | true |
646-24 | The key information document is a short explanation of how you’ll be paid and what deductions will be applied. | Your rights as an agency worker | 646 | 24 | 136 | true |
646-25 | It must include: | Your rights as an agency worker | 646 | 25 | 136 | true |
646-26 | the minimum rate of pay you can expect | Your rights as an agency worker | 646 | 26 | 136 | true |
646-27 | a sample payslip giving an estimate of your take home pay after things like National Insurance, Income Tax or private healthcare | Your rights as an agency worker | 646 | 27 | 136 | true |
646-28 | who is paying you | Your rights as an agency worker | 646 | 28 | 136 | true |
646-29 | if you have any fees to pay | Your rights as an agency worker | 646 | 29 | 136 | true |
646-30 | if you’re entitled to any benefits | Your rights as an agency worker | 646 | 30 | 136 | true |
646-31 | Your agency does not have to give you a key information document if you’ve already agreed terms of engagement with them before 6 April 2020. | Your rights as an agency worker | 646 | 31 | 136 | true |
646-32 | Terms of engagement | Your rights as an agency worker | 646 | 32 | 136 | true |
646-33 | The written terms of engagement should include: | Your rights as an agency worker | 646 | 33 | 136 | true |
646-34 | whether you’re employed under a contract for services or a contract of employment | Your rights as an agency worker | 646 | 34 | 136 | true |
646-35 | your notice period | Your rights as an agency worker | 646 | 35 | 136 | true |
646-36 | your pay | Your rights as an agency worker | 646 | 36 | 136 | true |
646-37 | your holiday entitlement | Your rights as an agency worker | 646 | 37 | 136 | true |
646-38 | An agency cannot change your terms and conditions without telling you. If you agree to changes, you must be given a new document with the full details of the changes and the date they changed. | Your rights as an agency worker | 646 | 38 | 136 | true |
646-39 | An agency cannot give information about you to any third parties (including current employers or hirers) without your permission. | Your rights as an agency worker | 646 | 39 | 136 | true |
646-40 | When you’re offered a job | Your rights as an agency worker | 646 | 40 | 136 | true |
646-41 | The agency must give you a written statement that tells you: | Your rights as an agency worker | 646 | 41 | 136 | true |
646-42 | your start date | Your rights as an agency worker | 646 | 42 | 136 | true |
646-43 | how long the contract is likely to last | Your rights as an agency worker | 646 | 43 | 136 | true |
646-44 | the type of work | Your rights as an agency worker | 646 | 44 | 136 | true |
646-45 | about any expenses you may have to pay | Your rights as an agency worker | 646 | 45 | 136 | true |
646-46 | the location | Your rights as an agency worker | 646 | 46 | 136 | true |
646-47 | your hours | Your rights as an agency worker | 646 | 47 | 136 | true |
646-48 | about any health and safety risks | Your rights as an agency worker | 646 | 48 | 136 | true |
646-49 | about any experience, training or qualifications needed for the role | Your rights as an agency worker | 646 | 49 | 136 | true |
646-50 | Equal treatment | Your rights as an agency worker | 646 | 50 | 136 | true |
646-51 | From the day you start work you have a worker’s employment rights. | Your rights as an agency worker | 646 | 51 | 136 | true |
646-52 | You also have the same rights as your permanent colleagues to use any shared facilities and services provided by your employer, for example: | Your rights as an agency worker | 646 | 52 | 136 | true |
646-53 | a canteen or food and drinks machines | Your rights as an agency worker | 646 | 53 | 136 | true |
646-54 | a workplace creche or mother and baby room | Your rights as an agency worker | 646 | 54 | 136 | true |
646-55 | car parking or transport services, like a local pick-up service or transport between sites | Your rights as an agency worker | 646 | 55 | 136 | true |
646-56 | Rights after 12 weeks | Your rights as an agency worker | 646 | 56 | 136 | true |
646-57 | After 12 weeks in the job you qualify for the same rights as someone employed directly. This is known as ‘equal treatment’. | Your rights as an agency worker | 646 | 57 | 136 | true |
646-58 | Your rights include: | Your rights as an agency worker | 646 | 58 | 136 | true |
646-59 | ‘equal pay’ - the same pay as a permanent colleague doing the same job | Your rights as an agency worker | 646 | 59 | 136 | true |
646-60 | automatic pension enrolment | Your rights as an agency worker | 646 | 60 | 136 | true |
646-61 | paid annual leave | Your rights as an agency worker | 646 | 61 | 136 | true |
646-62 | How to count your 12 week period | Your rights as an agency worker | 646 | 62 | 136 | true |
646-63 | Start counting your 12 week qualifying period from your first day at work. | Your rights as an agency worker | 646 | 63 | 136 | true |
646-64 | You do not have to be at work for 12 weeks in a row - some types of leave count and there can be breaks. | Your rights as an agency worker | 646 | 64 | 136 | true |
646-65 | Do not count days on sick leave or a break | Your rights as an agency worker | 646 | 65 | 136 | true |
646-66 | The qualifying period will pause for sick leave or breaks. Do not count the days when: | Your rights as an agency worker | 646 | 66 | 136 | true |
646-67 | you take a break of 6 weeks or less | Your rights as an agency worker | 646 | 67 | 136 | true |
646-68 | you’re on leave due to sickness or injury for up to 28 weeks | Your rights as an agency worker | 646 | 68 | 136 | true |
646-69 | you take annual leave you’re entitled to | Your rights as an agency worker | 646 | 69 | 136 | true |
646-70 | the workplace closes, for example for Christmas or industrial action | Your rights as an agency worker | 646 | 70 | 136 | true |
646-71 | you’re on jury service for up to 28 weeks | Your rights as an agency worker | 646 | 71 | 136 | true |
646-72 | Count time off for pregnancy, paternity or adoption | Your rights as an agency worker | 646 | 72 | 136 | true |
646-73 | Your 12 week qualifying period will continue through time off you have for: | Your rights as an agency worker | 646 | 73 | 136 | true |
646-74 | pregnancy and up to 26 weeks after childbirth | Your rights as an agency worker | 646 | 74 | 136 | true |
646-75 | adoption leave | Your rights as an agency worker | 646 | 75 | 136 | true |
646-76 | paternity leave | Your rights as an agency worker | 646 | 76 | 136 | true |
646-77 | If your leave is more than 12 weeks you’ll qualify for equal treatment when you return to work. | Your rights as an agency worker | 646 | 77 | 136 | true |
646-78 | Start from zero for a new job or role | Your rights as an agency worker | 646 | 78 | 136 | true |
646-79 | Your 12 weeks will start again if you: | Your rights as an agency worker | 646 | 79 | 136 | true |
646-80 | get a new job at a different workplace | Your rights as an agency worker | 646 | 80 | 136 | true |
646-81 | have a break of more than 6 weeks between jobs at the same workplace | Your rights as an agency worker | 646 | 81 | 136 | true |
646-82 | stay at your workplace but take a new role that’s ‘substantively different’ | Your rights as an agency worker | 646 | 82 | 136 | true |
646-83 | A substantively different role is one that’s completely new, different work. It could be a combination of different: | Your rights as an agency worker | 646 | 83 | 136 | true |
646-84 | skills, or requiring new training | Your rights as an agency worker | 646 | 84 | 136 | true |
646-85 | pay rate | Your rights as an agency worker | 646 | 85 | 136 | true |
646-86 | location | Your rights as an agency worker | 646 | 86 | 136 | true |
646-87 | working hours | Your rights as an agency worker | 646 | 87 | 136 | true |
646-88 | Pay | Your rights as an agency worker | 646 | 88 | 136 | true |
646-89 | You’re entitled to the National Minimum Wage for all the hours you work, even if you have not recorded them on a timesheet. | Your rights as an agency worker | 646 | 89 | 136 | true |