| === ilasc changed the topic of #launchpad to: Help contact: ilasc (09:00-18:00 UTC Mon-Fri) | Launchpad is an open source project: https://dev.launchpad.net/ | This channel is logged: http://irclogs.ubuntu.com/ | User Guide: https://help.launchpad.net/ | Support and spam reporting: https://answers.launchpad.net/launchpad | |
| === ilasc changed the topic of #launchpad to: Launchpad is an open source project: https://dev.launchpad.net/ | This channel is logged: http://irclogs.ubuntu.com/ | User Guide: https://help.launchpad.net/ | Support and spam reporting: https://answers.launchpad.net/launchpad | |
| === JanC is now known as Guest22061 | |
| === JanC_ is now known as JanC | |
| [22:01] <sudip> hi, I am unable to login to launchpad and every time I try it gives me a "Oops! Sorry, something just went wrong in Launchpad.". | |
| [22:01] <sudip> am I doing something wrong? | |
| [22:03] <sarnold> do you get an oops-id? that's often necessary for troubleshooting | |
| [22:03] <sudip> sarnold: (Error ID: OOPS-1653ece64900f8dc9ca7369eb9e2c32e) | |
| [22:03] <ubot5> https://oops.canonical.com/?oopsid=OOPS-1653ece64900f8dc9ca7369eb9e2c32e | |
| [22:03] * sudip sees sarnold is everywhere | |
| [22:04] <sarnold> aye, tis true :) | |
| [22:05] <sarnold> so I don't know launchpad internals at all, but what I see in the trace I kinda vaguely wonder if this email address is used on another account | |
| [22:06] <tomwardill> yep, it's probably a placeholder account. I've not got access from where I am atm, but email the problem and the OOPS id to feedback@launchpad.net and someone will sort it on monday when we're back at work :) | |
| [22:07] <sudip> great. thanks tomwardill sarnold | |
| [22:08] <sarnold> nice :) | |