UbuntuIRC / 2012 /11 /22 /#ubuntu-bugs.txt
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[03:20] <fitoschido> I've mailed mu bug control application, but the list seems to have rejected my mail. Can an admin of ubuntu-bugcontrol take a look?
[03:21] <TheLordOfTime> you sure you emailed the right address?
[03:22] <fitoschido> yep, ubuntu-bugcontrol@lists.launchpad.net
[03:22] <fitoschido> I used my @ubuntu.com email alias, could that be the cause?
[03:23] <TheLordOfTime> nope, i email with that all the time to many lists.
[03:24] <TheLordOfTime> what makes you say your email was rejected, though? :P
[03:24] * TheLordOfTime yawns
[03:24] <TheLordOfTime> note: i'm not an admin, just trying to make sense of why it'd reject
[03:24] <fitoschido> it has not appeared on the archives,,, I mailed yesterday
[03:24] * TheLordOfTime looks backwards in his email history
[03:24] <fitoschido> is it moderated?
[03:24] <fitoschido> maybe it's still in the queue...
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[19:41] <stuart_> I notice many bug reports are from very old (yet supported) ubuntu versions, how do you confirm these bugs? Do you multi-boot each old version of ubuntu?
[19:46] <chilicuil> if you wanna confirm them, yep stuart_, you can also use lxc, chroots & vm to test them
[19:47] <TheLordOfTime> i tend to use VMs.
[19:47] <TheLordOfTime> easier to destroy/recreate :P
[19:47] <TheLordOfTime> but, i also keep a copy of each Ubuntu ISO since 9.04, so... :P
[20:29] * patr|ck nods and sits down
[20:30] <patr|ck> would it make a difference regarding the priority of a bug report when you use paid support?
[20:32] <Tygart> I sure hope not!
[20:32] <patr|ck> hmmm
[20:32] <patr|ck> then i am out of ideas what to do
[20:32] <Tygart> Whats your problem?
[20:33] <patr|ck> i reported https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1079801 a while ago but nobody is looking at it
[20:33] <ubot2> Launchpad bug 1079801 in mesa (Ubuntu) "Second Life & Google Earth do not load for the intel "sandy bridge" gfx chip" [Undecided,New]
[20:34] <Tygart> Give it time. you can also ask #kubuntu they might have an idea.
[20:36] <patr|ck> why #kubuntu?
[20:36] <Tygart> its a help channel
[20:36] <patr|ck> for Qt / KDE based versions of Ubuntu?
[20:37] <Tygart> yes Ubuntu + KDE = Kubuntu
[20:37] <Tygart> I am off. need to go do some stuff.
[20:43] <jpds> patr|ck: paid> Depends on a lot of things.
[20:51] <DonkeyHotei> bug 1082030 isn't allowing me to change the status from Fix Released to Confirmed. it is NOT fixed. how do i reopen?
[20:51] <ubot2> Launchpad bug 1082030 in skype (Ubuntu) "skype-bin seem to have strange dependency" [Critical,Fix released] https://launchpad.net/bugs/1082030
[20:53] <jpds> Tygart: See above. ;-)
[20:55] <yofel> DonkeyHotei: if apt really does consider it older that's a bug in apt, or the issue is something else altogether
[20:56] <DonkeyHotei> no, it's a goofup in the .dsc file
[20:56] <yofel> the .dsc file has nothing to do with dependencies
[20:56] <DonkeyHotei> the dependency needs to specify the -ubuntu suffix for the version
[20:57] <yofel> no, that's what >= is for
[20:58] <DonkeyHotei> the ~ means it's an older version, per the definitions in apt
[20:58] <yofel> -0ubuntu1 has no ~
[20:58] <DonkeyHotei> otherwise it would be +
[20:59] <DonkeyHotei> there is a ~ before it
[20:59] <DonkeyHotei> the -0ubuntu1 must be specified in the dependency or it is not installable
[21:01] <yofel> the ~ is part of the dependency definition, and as it's >=, -0ubuntu1 makes it a higher version
[21:02] <DonkeyHotei> The following packages have unmet dependencies:
[21:02] <DonkeyHotei> skype-bin:i386 : Depends: libqtwebkit4:i386 (>= 2.2~2011week36) but it is not going to be installed
[21:02] <DonkeyHotei> E: Unable to correct problems, you have held broken packages.
[21:02] <DonkeyHotei> Candidate: 2.2~2011week36-0ubuntu1
[21:02] <yofel> is libqtwebkit4:i386 installable *at all* ?
[21:02] <DonkeyHotei> yes
[21:03] <DonkeyHotei> $ apt-cache policy libqtwebkit4:i386
[21:03] <DonkeyHotei> libqtwebkit4:i386:
[21:03] <DonkeyHotei> Installed: (none)
[21:03] <DonkeyHotei> Candidate: 2.2~2011week36-0ubuntu1
[21:03] <DonkeyHotei> Version table:
[21:03] <DonkeyHotei> 2.2~2011week36-0ubuntu1 0
[21:03] <DonkeyHotei> 500 http://archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
[21:03] <yofel> that says that it's available, not installable
[21:03] <yofel> try 'sudo apt-get install libqtwebkit4:i386'
[21:03] <DonkeyHotei> oh. oops.
[21:04] <DonkeyHotei> The following packages have unmet dependencies:
[21:04] <DonkeyHotei> libqtwebkit4:i386 : Depends: libgstreamer-plugins-base0.10-0:i386 (>= 0.10.31) but it is not going to be installed
[21:04] <DonkeyHotei> Depends: libgstreamer0.10-0:i386 (>= 0.10.31) but it is not going to be installed
[21:04] <DonkeyHotei> E: Unable to correct problems, you have held broken packages.
[21:04] <yofel> I assumed as much, apt doesn't show cascading dependency issues
[21:04] <DonkeyHotei> it still means the bug isn't fixed
[21:05] <yofel> well, *that* bug is fixed, please file a new one about your issue
[21:06] <DonkeyHotei> it's not fixed if it's still not installable, regardless of the cause
[21:06] <yofel> we are tracking bugs by cause
[21:06] <yofel> the cause for the quantal uninstallability was fixed, please file a new bug
[21:09] <DonkeyHotei> it looks like it's trying to install half of kde on gnome
[21:09] <DonkeyHotei> just for skype
[21:09] <DonkeyHotei> and all i386 on 64bit
[21:10] <DonkeyHotei> something is very wrong
[21:10] <DonkeyHotei> and i don't know how to trace it
[21:11] <DonkeyHotei> any ideas?
[21:12] <yofel> hm, it shouldn't pull in half of kde (unless there's a wrong recommend somewhere), but it'll need a fair share of i386 libs to run
[21:13] <DonkeyHotei> $ sudo apt-get install libxml2:i386
[21:13] <DonkeyHotei> Reading package lists... Done
[21:13] <DonkeyHotei> Building dependency tree
[21:13] <DonkeyHotei> Reading state information... Done
[21:13] <DonkeyHotei> Some packages could not be installed. This may mean that you have
[21:13] <DonkeyHotei> requested an impossible situation or if you are using the unstable
[21:13] <DonkeyHotei> distribution that some required packages have not yet been created
[21:13] <DonkeyHotei> or been moved out of Incoming.
[21:13] <DonkeyHotei> The following information may help to resolve the situation:
[21:13] <DonkeyHotei> The following packages have unmet dependencies:
[21:13] <DonkeyHotei> dolphin : Depends: kde-runtime but it is not going to be installed
[21:13] <DonkeyHotei> kde-baseapps-bin : Depends: kde-runtime but it is not going to be installed
[21:13] <yofel> !paste
[21:13] <ubot2> For posting multi-line texts into the channel, please use http://paste.ubuntu.com | To post !screenshots use http://imagebin.org/?page=add | !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic.
[21:13] <DonkeyHotei> kdebase-runtime : Depends: kde-runtime but it is not going to be installed
[21:13] <DonkeyHotei> konqueror-nsplugins : Depends: kde-runtime but it is not going to be installed
[21:13] <DonkeyHotei> kubuntu-debug-installer : Depends: kde-runtime but it is not going to be installed
[21:13] <DonkeyHotei> libgconf2-4 : Depends: libxml2 (>= 2.7.4) but it is not going to be installed
[21:13] <DonkeyHotei> libkio5 : Depends: libstreamanalyzer0 (>= 0.7.6) but it is not going to be installed
[21:14] <DonkeyHotei> Recommends: kdelibs5-plugins (= 4:4.7.4-0ubuntu0.2) but it is not going to be installed
[21:14] <DonkeyHotei> libsoprano4 : Depends: soprano-daemon (= 2.7.4+dfsg.1-0ubuntu0.1) but it is not going to be installed
[21:14] <DonkeyHotei> plasma-scriptengine-javascript : Depends: libplasma3 (>= 4:4.6.80) but it is not going to be installed
[21:14] <DonkeyHotei> qapt-batch : Depends: kde-runtime but it is not going to be installed
[21:14] <DonkeyHotei> shared-mime-info : Depends: libxml2 (>= 2.7.4) but it is not going to be installed
[21:14] <DonkeyHotei> E: Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.
[21:14] <guntbert> DonkeyHotei: don't
[21:15] <DonkeyHotei> didn't realize it was that long, sorry
[21:16] <yofel> tracing the deps in a oneiric chroot resulted in skype not being installable as it tries to install iso-codes:i386 which has no installation candidate
[21:16] <yofel> (that's arch-all)
[21:17] <yofel> which would be a bug in gstreamer though
[21:18] <DonkeyHotei> but libxml2 isn't installable either, as you can see
[21:20] <yofel> DonkeyHotei: file a bug against skype that it's not installable in oneiric due to broken multiarch dependencies. Someone will have to figure out what to do from three
[21:20] <yofel> *there
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[21:31] <DonkeyHotei> ok, bug 1082170, at your service
[21:31] <ubot2> Launchpad bug 1082170 in skype (Ubuntu) "skype-bin is not installable on 64bit oneiric due to broken multiarch dependencies" [Undecided,New] https://launchpad.net/bugs/1082170
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