UbuntuIRC / 2012 /05 /17 /#launchpad.txt
niansa
Initial commit
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[10:19] <dpm> I'm getting quite a lot of timeouts while translating right now. Is some maintenance going on, or something that could be causing it?
[10:22] <czajkowski> hmmm
[10:23] <czajkowski> dpm: let me go ask the wise ones
[10:25] <wgrant> dpm: It should improve over the next half hour, maybe.
[10:25] <wgrant> dpm: We've just switched to a new master database, so the caches are cold.
[10:27] <dpm> ok, thanks
[10:31] <rocket16> Hello guys
[10:33] <rocket16> I joined launchpad, and am an user of Ubuntu 12.04. I would sincerely like to contribute the little I can, and as first of those, I would sincerely welcome the opportunity to report bugs (as those can be the easiest for a noob like me). So, can anyone please point me to some guide for reporting bugs nicely? Thanks.
[10:33] <rocket16> And additionally, do I need to be the member of any team or such to report bugs? Or can I do that independently
[10:33] <czajkowski> rocket16: no anyone can report bugs
[10:34] <rocket16> Oh, ok. Thanks czajkowski
[10:34] <czajkowski> rocket16: thanks for taking part all bug reports do help, where are you based?
[10:34] <rocket16> czajkowski: You mean, my location?
[10:35] <mgz> <https://dev.launchpad.net/BugHandling> has a... not-so helpful section on how to report launchpad bugs
[10:35] * rocket16 feels sorry for sounding so stupid (sorry, I am kinda new to formal talks on web :( )
[10:36] <rocket16> Hm, I hope the first section will get completed soon. Thanks anyway, mgz
[10:36] <czajkowski> rocket16: please dont feel stupid, we all started somewhere, yes location, we have a thinkg called loco.ubuntu.com
[10:36] <czajkowski> rocket16: so there could be others in your area who can help you also
[10:37] <rocket16> czajkowski: I am from Calcutta, India. And thanks for your words, they definitely helped. :) As for local communities, I have heard of them, but didn't yet take part in any. I guess I will soon join one
[10:38] <czajkowski> rocket16: so the indian loco is good and you can get involve with them nigelb is one of their members
[10:39] <rocket16> Ok, I will feel most honoured to be, czajkowski. :) Many thanks.
[10:41] <czajkowski> rocket16: no problem
[10:43] <rocket16> Oh, guys. I found this tutorial https://help.ubuntu.com/community/ReportingBugs which might give me a headstart. I guess I should try my best to start contributing as soon as possible.
[10:50] <rocket16> Ok, so I read the guide and it seems I can finally return the little I can to the Ubuntu community, for their great help and support, and most importantly this wonderful distro itself. :) Thanks everyone for your kind help and cooperation, it really helped. :) I'll be off now, and see you soon.
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[11:56] <dpm> hi, could someone take care of this question? It's just a matter of changing the team owner: https://answers.launchpad.net/launchpad/+question/195318
[12:02] <yofel> hi, could someone please abort all recipe builds on https://code.launchpad.net/~neon/+recipe/soprano please? They're stuck
[12:02] <yofel> (and prevent any newer builds from happening)
[12:07] <yofel> acutally nevermind, I just re-created the recipe
[12:27] <czajkowski> [6~[6~[6~[6~[6~[6~[6~[6~[6~[6~[6~[6~/c
[12:27] <czajkowski> [6~[6~[6~/c
[12:34] <StevenK> czajkowski: I didn't know you had a cat ...
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[12:41] <czajkowski> [5~[5~/c
[12:42] <lauraczajkowski> I may have to kill skynet
[12:42] <lauraczajkowski> mrevell: can you pm me the G+ link when you;'re due to start
[12:42] <lauraczajkowski> please
[12:43] <mrevell> lauraczajkowski, matthewrevell says yes
[12:43] <mrevell> :)
[14:58] <bdmurray> czajkowski: I'm having a hard time with the API and bug attachments
[14:58] <czajkowski> oh
[14:59] <bdmurray> http://pastebin.ubuntu.com/992481/
[14:59] <bdmurray> that happens regularly with different attachments on a bug
[14:59] <czajkowski> bdmurray: let me go an ask ok
[14:59] <bdmurray> czajkowski: okay, thanks
[15:00] <bdmurray> the server name seems to change too
[15:01] <czajkowski> bdmurray: nods, I know they were doing stuff earlier on but not sure if this was being effected
[15:01] <bdmurray> its been on going for a week or so
[15:03] <czajkowski> well if I dont hear back from webops - we can file a bug and get it looked at ok
[15:14] <joey> oy czajkowski
[15:14] <czajkowski> joey: herrrro
[15:15] <joey> czajkowski: can you tell me if there is an open bug that pertains to "owners of a team, who have been deactivated in +members, getting email as if they were active members" ?
[15:15] <joey> czajkowski: I'm getting spammed now from LP
[15:16] <czajkowski> hmm
[15:16] <czajkowski> never heard that lemmie look and see
[15:18] <czajkowski> joey: you getting mail from what team though?
[15:18] <joey> czajkowski: in Linaro to help clean up a bunch of stuff we changed the owners of all official teams to ~linaro-sysadmins
[15:18] <mrevell> matsubara, Do you know about joey's issue?
[15:19] <joey> czajkowski: and in most of the teams we deactivated ~linaro-sysadmins from +members so they don't get email or show up on api calls
[15:19] <czajkowski> https://bugs.launchpad.net/launchpad/+bug/816196
[15:19] <ubot5> Ubuntu bug 816196 in Launchpad itself "new / deactivated admins of teams are not notified to the owner" [Low,Triaged]
[15:19] <joey> czajkowski: however in most cases we're still getting email
[15:19] <czajkowski> is the one I can find
[15:19] <joey> it's basically a rubber duck work-around to self-manage
[15:19] <joey> and so far it's been WONDERFUL except for the email spam
[15:22] <joey> well maybe I'll file a bug and see what triaging does :-)
[15:22] <bdmurray> czajkowski: I reported bug 1000805
[15:22] <ubot5> Launchpad bug 1000805 in Launchpad itself "server errors accessing attachments of private bug reports" [Undecided,New] https://launchpad.net/bugs/1000805
[15:23] <czajkowski> bdmurray: thanks
[15:24] <matsubara> mrevell, looking. hi joey
[15:24] <joey> howdy matsubara
[15:24] <czajkowski> bdmurray: thanks and passed it on
[15:25] <matsubara> joey, maybe https://bugs.launchpad.net/launchpad/+bug/795141?
[15:25] <ubot5> Ubuntu bug 795141 in Launchpad itself "Former team members still get MP notification e-mails" [High,Triaged]
[15:25] <joey> matsubara: I bet that's related but not what I'm seeing. I'm seeing bug mail presently
[15:27] <matsubara> joey, this seems related too bug 315563
[15:27] <ubot5> Launchpad bug 315563 in Launchpad itself "can't unsubscribe from team-related bug-activity emails" [High,Triaged] https://launchpad.net/bugs/315563
[15:29] <joey> matsubara: yeah that's getting closer
[15:29] <joey> matsubara: I filed https://bugs.launchpad.net/launchpad/+bug/1000808
[15:29] <ubot5> Ubuntu bug 1000808 in Launchpad itself "Owners who are deactivated in +members still receive bugmail " [Undecided,New]
[15:33] <joey> btw Hi mrevell! Good to see
[15:33] <joey> matsubara: obviously that's a PITA for the linaro sysadmins but there is a work around.
[15:34] <mrevell> joey, Hey man, good to see you too :) Looking forward to HK?
[15:34] <joey> mrevell: the event will be fun but I'm dreading the flights :-)
[15:34] <joey> mrevell: I've been to HK before but technically this time we're outside of the main city
[15:34] <joey> mrevell: on a beach
[15:35] <czajkowski> joey: oh a holiday :p
[15:35] <mrevell> Yeah, flights are not fun. But a beach sounds good :) We all know you'll have plenty of time for that, right? :)
[15:37] <matsubara> joey, could you add a copy of one of the emails you received to the bug report?
[15:38] <czajkowski> joey: mind if I duplicate yours to the main one and add content to it there
[15:41] <joey> there's a main one?
[15:41] <joey> matsubara: there is nothing special but yeah let me find a few
[15:42] <czajkowski> joey: https://launchpad.net/bugs/315563
[15:42] <ubot5> Ubuntu bug 315563 in Launchpad itself "can't unsubscribe from team-related bug-activity emails" [High,Triaged]
[15:43] <matsubara> joey, just to make sure, the deactivated owner is not set as the bug supervisor/security contact for the project, right?
[15:45] <joey> matsubara: from what I can see so far, that's correct. You want full headers?
[15:45] <joey> matsubara: maybe a pastebin would be better
[15:47] <joey> czajkowski: I don't know that it's the same bug
[15:49] <joey> matsubara: I also found this for BPs as well. I put 3 pastes into https://bugs.launchpad.net/launchpad/+bug/1000808
[15:49] <ubot5> Ubuntu bug 315563 in Launchpad itself "duplicate for #1000808 can't unsubscribe from team-related bug-activity emails" [High,Triaged]
[15:57] <matsubara> joey, looking at the emails you pasted, seems bug https://bugs.launchpad.net/launchpad/+bug/781729 is related
[15:57] <ubot5> Ubuntu bug 781729 in Launchpad itself "Direct subscription controls are (mostly) ineffectual if subscribed via a team with a contact address" [High,Triaged]
[15:57] <joey> matsubara: but the teams are not subscribed :-)
[15:57] <joey> matsubara: they are just the owner
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[18:34] <GeorgeJetson> it would be nice to be able to delete a project you created
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[20:35] <psusi> I got an email half an hour ago about a private bug ( it shouldn't be private, I was going to make it public ) filed against grub2, yet when I try to open the bug, it tells me it doesn't exist or I don't have access. What gives? It is bug #1000959
[20:35] <ubot5> Error: Launchpad bug 1000959 could not be found
[20:36] <dobey> psusi: didn't we explain this to you the other day? :)
[20:36] <psusi> no ;)
[20:37] <psusi> there was some wild conjecture that some bugs may have been private and reassigned without telling me, but I find it hard to believe that keeps happening, and going by the email I did get about this bug, there is no reason it should be private, nor a reason it should have been reassigned
[20:38] <psusi> and it was only filed half an hour ago
[20:38] <dobey> http://irclogs.ubuntu.com/2012/05/15/%23launchpad.html#t18:40
[20:39] <psusi> it seems very unlikely that in that time someone incorrectly reassigned it to another package, so if someone could actually look at it and see, that would be helpful
[20:39] <kiko> psusi, if that's the case, then a) the bug was made private between the time your email was sent and the time you looked at the bug or b) there's a bug
[20:39] <kiko> I used to be able to See All bugs
[20:39] <kiko> but now it needs to be escalated to IS
[20:39] <dobey> it's more likely that whatever team you're on, that /could/ see the bug, got removed from the bug
[20:40] <psusi> kiko: that's what I'm thinking.. bug... the email I got did mention that it was filed as a private bug, but it shouldn't be
[20:40] <dobey> or there's a bug in the new sharing stuff, and that's how you're actually seeing anything at all; but i deal with private bugs all the time and haven't noticed any issues, either
[20:41] <psusi> dobey: again, it seems rather unlikely that the bug was reassigned in that short time when there is no evidence that it was incorrectly assigned in the first place
[20:42] <dobey> psusi: reassigned?
[20:42] <dobey> i didn't say anything about assignment :)
[20:43] <psusi> dobey: since I'm a member of ubuntu-bugcontrol, and subscribed to grub2, I should have access to bugs assigned to ubuntu/grub2, right? unless someone assigned it to another package/distribution
[20:43] <dobey> psusi: if you open the e-mail for that bug, and look at the headers, what does the one for "X-Launchpad-reason" (or whatever is appropriately similar to that meaning) say?
[20:43] <dobey> psusi: unless the team was unsubscribed from a private bug
[20:44] <psusi> X-Launchpad-Message-Rationale: Subscriber (grub2 in Ubuntu)
[20:44] <dobey> then the team wouldn't be able to see it
[20:44] <psusi> which team? ubuntu-bugcontrol?
[20:44] <dobey> yes, and/or you specifically
[20:44] <dobey> i can't see the bug, so i can't say either
[20:45] <psusi> you can unsubscribe ubuntu-bugcontrol from bugs in ubuntu? that seems... broken...
[20:47] <psusi> hrm... I got a second email about the bug also that just has a line with "-- =" and the normal footer
[20:52] <dobey> well if it's any consolation, i also can't see the bug, and i'm also in ubuntu-bug-control and ubuntu-crashes-universe
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