UbuntuIRC / 2012 /02 /24 /#ubuntu-bugs.txt
niansa
Initial commit
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[03:10] <mfisch> can any spanish speakers see if bug 916172 belongs in the spumux project?
[03:10] <ubot2`> Launchpad bug 916172 in ubuntu "Spumux no devede 3.16 do ubuntu 11.04" [Undecided,New] https://launchpad.net/bugs/916172
[03:11] <mfisch> in general, I assume we'd translate that before marking it triaged?
[03:11] * micahg uses translate.google.com
[03:17] <mfisch> micahg: I had some interesting results with it when working with a team in Brazil
[03:18] <mfisch> "Please have Andre call me" because "Please call me Andre"
[03:20] <mfisch> micahg: I will give it a shot anyway
[03:20] <mfisch> okay last question for tonight
[03:20] <mfisch> user is using software that is not packaged at all for ubuntu, can I just point them back to the project and close it? I found the website for the project (truecrypt)
[03:21] <micahg> mfisch: you can convert to question and then give suggestions (there's also a canned response for software not in the archive)
[03:22] <mfisch> micahg: honestly my suggestion would just be "file a bug upstream", so does converting it even help?
[03:23] * mfisch looks for the canned response
[03:23] <micahg> the canned convert response suggests filing questions elsewhere unless they're bugs
[03:24] <mfisch> micahg: I believe it's a bug
[03:25] <micahg> ok, then use the not in repo response which essentially says file upstream (if you have a link, that helps, but isn't necessary)
[03:26] <mfisch> micahg: this one? https://wiki.ubuntu.com/Bugs/Responses#Packages_not_provided_by_Ubuntu
[03:26] <micahg> mfisch: yep, you got it
[03:28] <mfisch> done, and down to 80 bugs without packages
[03:31] <mfisch> micahg: and after close consideration, that language I saw before is actually portuguese. good job google translate
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[09:57] <peaolo> Hi everybody, I hope I can post here a question: I don't know in which section of launchpad put a bug-report, can you help me?
[09:57] <eQuiNoX__> https://bugs.launchpad.net/ubuntu/+source/<your package name> should work
[09:59] <peaolo> yeah I know but I don't know what's the package name. The bug should be related to system clock or time zones
[09:59] <cos^> hello, if bug A in different package causes bug B, should B marked a duplicate of A?
[10:01] <peaolo> should I talk privately to you eQuiNoX so we don't mess around the main chat?
[10:15] <eQuiNoX__> peaolo: sure you could pm me if you like, but im not sure about how the bug is to be reported in this case either; maybe you could report it at https://bugs.launchpad.net/ubuntu/
[10:18] <brendand> peaolo, just run ubuntu-bug with no arguments and select 'Other problem'. describe the bug and post the bug number here
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[10:52] <s9iper1> can any body tell me how can i downgrade to empathy 3.3.3 using precise ?
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[18:06] <bdmurray> hggdh: could you possibly test bug 927274? I put some detailed steps to receate it in the comments
[18:06] <ubot2`> Launchpad bug 927274 in update-manager "update-manager crashed with KeyError in __getitem__(): "The cache has no package named 'linux-headers-3.2.0-12'"" [Undecided,Confirmed] https://launchpad.net/bugs/927274
[18:19] <hggdh> bdmurray: of course
[18:20] <bdmurray> hggdh: I might actually be hijacking that bug. ;-) I'd just like some confirmation that my steps to reproduce are right ;-)
[18:33] <hggdh> k, will test as soon as I reboot
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[18:45] <hggdh> bdmurray: I tried it -- I was using the main archive, made sure there were updates available, switched over to the us archive, update-manager downloaded the new archive files, I got no updates to install, and no crash
[18:46] <bdmurray> what do you mean update-manager downloaded the new archive files?
[18:46] <bdmurray> Did you click update?
[18:48] <hggdh> no, I did not. It checked whatever it checks
[18:48] <hggdh> I now reverted and tried again -- no crash anyway
[19:50] <bdmurray> hggdh: weird because when I switch mirrors it doesn't seem to do an update
[19:50] <bdmurray> hggdh: that's why things are out of sync
[19:56] <bkerensa> hmm
[20:27] <hggdh> bdmurray: when I switch archives, u-m went to do something (unknown) and then presented me with no updates (on the main, I had some 10 updates). But no crash. I then clicked on update, and was shown the same updates I had in main
[20:28] <bdmurray> hggdh: okay, I'll play some more I guess