UbuntuIRC / 2012 /01 /28 /#ubuntu-bugs.txt
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[02:48] <MxxC> hggdh: am i wrong in understanding that triage is to get all the relevant information so that dev/package maintainers can quicker find the problem?
[02:49] <xaitec> how do i help in doing the triage?
[02:51] <MxxC> hggdh: i'm not in front of that computer right now, but i just looked up at the changelog of b43-fwcutter and that package was updated on 2011-12-08. i submitted my bug on 2011-12-30 and at that point my install was fully up to date
[02:52] <MxxC> so b43-fwcutter version is 1:015-9
[02:56] <MxxC> i'm sorry, i mean 1:014-9
[03:20] <trinikrono> MxxC, whats the bug can i have a look
[03:25] <MxxC> trinikrono: 909996
[03:26] <trinikrono> bug 909996
[03:26] <ubot4`> Launchpad bug 909996 in b43-fwcutter (Ubuntu) "firmware-b43legacy-installer errors "17: missing" (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/909996
[03:28] <MxxC> yes, that's the one
[03:29] <trinikrono> well the first thing i see is no apport info
[03:30] <trinikrono> so you should run is : apport-collect 909996 in a terminal
[03:31] <trinikrono> and let attach the files the bug report
[03:33] <trinikrono> MxxC, did you get that
[03:34] <MxxC> ok,i'll have to do it when i get home in front of that laptop
[03:35] <MxxC> i'm remote right now
[03:35] <trinikrono> qkie good luck
[03:36] <MxxC> thank you for the help
[04:09] <benonsoftware> Hello
[04:10] <trinikrono> bug triage central how may i direct your call
[04:10] <benonsoftware> Does someone need to know any programming to help triage bugs?
[04:11] <trinikrono> just read the triage guide first
[04:11] <trinikrono> https://wiki.ubuntu.com/Bugs/HowToTriage/
[04:11] <benonsoftware> Ok
[04:11] <trinikrono> and ask lots of questions
[04:11] <benonsoftware> Sure :P
[04:13] <Mxx> why is sky blue? :p
[04:15] <trinikrono> because of debian :D
[04:15] <benonsoftware> What is Ubuntu? :P
[04:25] <astraljava> benonsoftware: http://uncyclopedia.wikia.com/wiki/Ubuntu
[04:26] <benonsoftware> :P
[04:58] <trinikrono> guys is there a master bug with ubiquity crashing when trying to copy resolv.conf i found a few so far and was wondering it there is a master bug for this
[10:27] <s9iper1> who deals with network manader
[10:27] <s9iper1> \manager
[10:27] <s9iper1> ?
[10:28] <s9iper1> hggdh:who deals with network manager
[10:28] <s9iper1> ?
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[16:07] <dlentz> anyone using precise that can confirm this? bug 923068
[16:07] <ubot4`> Launchpad bug 923068 in wine1.3 (Ubuntu) "Installing wine, package manager wants to remove libvisual-0.4-plugins (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/923068
[16:14] <astraljava> dlentz: wine is not installable for me at the moment
[16:14] <astraljava> dlentz: http://paste.ubuntu.com/820197/
[16:16] <dlentz> i see, if you try to install wine1.3, i guess it's the same?
[16:17] <astraljava> A little more elaborate, but yeah. http://paste.ubuntu.com/820200/
[16:21] <Ampelbein> astraljava, dlentz: for amd64 and wine you have to enable multiarch and explicitly install wine1.3:i386
[16:22] <dlentz> Ampelbein, installing wine1.3 works for me though
[16:22] <dlentz> it automatically pulls ia32-libs
[16:23] <Ampelbein> dlentz: ia32-libs is a transitional package now, for ia32-libs-multiarch, which isn't installable
[16:23] <dlentz> ah
[16:23] <dlentz> are you running precise?
[16:24] <Ampelbein> Of course.
[16:24] <dlentz> can you have the two packages in that bug installed at the same time?
[16:24] <dlentz> wine1.3 and libvisual-0.4
[16:26] <Ampelbein> dlentz: On amd64, wine1.3 can't be installed currently. That's bug 889778
[16:26] <ubot4`> Launchpad bug 889778 in wine1.3 (Ubuntu) "Wine needs multiarch support (affects: 9) (heat: 41)" [High,Triaged] https://launchpad.net/bugs/889778
[16:27] <Ampelbein> Or to be more correct, there is no native amd64 build for wine1.3 anymore
[16:27] <dlentz> i don't think that the user in the bug report i linked to is using 64-bit
[16:27] <dlentz> not sure though
[16:28] <astraljava> Ampelbein: Right, ok, thanks. With that it is installable, but then it does _not_ want to remove libvisual-0.4-plugins.
[16:28] <Ampelbein> I don't have a i386 chroot/vm to test that.
[16:28] <astraljava> So, dlentz, I can _not_ confirm that.
[16:28] <astraljava> Then again, it wouldn't, I suppose. Different archs.
[16:28] <dlentz> ok, thanks folks, hopefully someone with 32-bit can confirm
[16:28] * astraljava facepalms
[16:29] * dlentz consoles astraljava
[16:29] <astraljava> Hehe, thanks. :)
[16:29] <Ampelbein> dlentz: I suggest asking for the complete command and output from the reporter. The report is really vague ("package manager wants to remove" - which package manager).
[16:29] <astraljava> dlentz: I can create an i386 schroot pretty quickly, if you like.
[16:37] <dlentz> astraljava, if it is reproducible, i'm sure someone else will run into it sooner than later
[16:38] <dlentz> thanks again
[16:39] <astraljava> No probs.
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[18:55] <hggdh> MxxC: indeed, triage is getting all relevant data in the bug
[18:56] <hggdh> MxxC: this is why I asked you if you had tried the link I gave
[19:04] <TiMiDo> Hey good Morning,
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[19:51] <Mxx> hggdh: yes, i tried it when i originally tried to resolve this problem. i don't remember the specific error but apparently it didn't work either..
[19:56] <trinikrono> hggdh: do you know about a resolv.conf issue in ubuquity i found a lot of dupes of the bug no master as yet
[19:56] <trinikrono> like bug 922907
[19:56] <ubot4`> Launchpad bug 922907 in ubiquity (Ubuntu) "Installer crashed towards the end... Ubuntu 12.04 alpha nightly (affects: 2) (heat: 12)" [Undecided,Confirmed] https://launchpad.net/bugs/922907
[19:57] <trinikrono> i want a master to mark the dupes too
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[20:01] <penguin42> trinikrono: Why don't you just dupe them all to the lowest number one you can find
[20:03] <trinikrono> hey penguin42
[20:03] <trinikrono> i think the lowest is bug 922794
[20:03] <ubot4`> Launchpad bug 922794 in ubiquity (Ubuntu) "install step broken during network configuration (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/922794
[20:03] <trinikrono> they are all apport bugs so i think ill just dupe the rest
[20:04] <trinikrono> can you set the main one to triaged ?
[20:06] <penguin42> trinikrono: Ah, bug 922640 seems to be the master
[20:06] <ubot4`> Launchpad bug 922640 in ubiquity (Ubuntu) "Precise Pangolin Installer crashed with: Error: `/etc/resolv.conf` and `/target/etc/resolv.conf` are the same file (affects: 17) (dups: 18) (heat: 146)" [High,Fix released] https://launchpad.net/bugs/922640
[20:10] <trinikrono> i did not see it since it was fix released :D
[20:11] <trinikrono> okie thanks penguin42 i am going to mark the rest as dupes
[20:11] <trinikrono> seems they used a older iso
[20:11] <trinikrono> the lastest iso should have the fix in it right
[20:12] <penguin42> trinikrono: Not sure the exacty timings; if the current one doesn't I guess the next one should
[20:16] <trinikrono> i only was able to mark the dupes on 3 of them since someone started to mark them dupes aswell
[20:18] <metasansana> bugs
[20:30] <jibel> trinikrono, ubiquity 2.9.12 has the fix, and 2.9.13 is in the latest image.
[20:33] <trinikrono> yes i saw that
[20:33] <trinikrono> i was reading the changelog
[20:33] <trinikrono> if i read the changelog last night i would marked a few more lol
[20:52] <TiMiDo> lol
[20:52] <TiMiDo> ;P
[20:56] <dlentz> is anyone else frustrated by launchpad timeouts?
[20:57] <jtaylor> I can live with the timeouts but that the browser back button does not work anymore really sucks ._.
[21:02] <dlentz> that too, it mostly doesn't work for me