| [01:08] <duanedesign> what do you do with a bug that is requesting a change to the documentation on help.ubuntu.com website | |
| [01:10] <pedro_> duanedesign: assign it to the ubuntu-website | |
| [01:16] <bdmurray> help.ubuntu.com is a wiki though right? | |
| [01:17] <duanedesign> no | |
| [01:18] <bdmurray> ah, only the commnity bit is | |
| [01:18] <duanedesign> i think hel[.ubuntu.com/community is | |
| [01:18] <bdmurray> if it is the front page its ubuntu-website | |
| [01:19] <bdmurray> if it is about a release's documentation that would be ubuntu-docs(?) | |
| [01:19] <duanedesign> er, help.ubuntu.com/communitty | |
| [01:22] <Rocket2DMn> duanedesign, what page are you filing against | |
| [01:23] <Rocket2DMn> you have a link to the report? | |
| [01:26] <duanedesign> thank you very much for your help hggdh and pedro_ helped me. | |
| [01:27] <duanedesign> I am new to bug triage, but eager to help. I appreciate all the help | |
| [01:27] <Rocket2DMn> well thank you for your support, we need all the help we can get | |
| [01:27] <Rocket2DMn> what bug were you talking about? I'm with the doc team as well, I'd be happy to have a look at it | |
| [01:28] <duanedesign> 307582 | |
| [01:28] <Rocket2DMn> bug 307582 | |
| [01:28] <ubottu> Launchpad bug 307582 in ubuntu-docs "SRU: Bridging documentation in the JeOS VMBuilder documentation is wrong" [Undecided,New] https://launchpad.net/bugs/307582 | |
| [01:28] <Rocket2DMn> ty ubottu | |
| [01:30] <Rocket2DMn> lol i think you assigned it wrong duanedesign, you dont need to Assign To, people tend to use "assign" and "set package to" (aka Affects) interchangably | |
| [01:31] <Rocket2DMn> duanedesign, dealing with the doc team on LP is a little strange | |
| [01:31] <Rocket2DMn> ubuntu-websites looks like some random user, ubuntu-website is team | |
| [01:31] <Rocket2DMn> the bug is already filed correctly under ubuntu-docs though | |
| [01:32] <Rocket2DMn> duanedesign, i wont intrude on your bug since you're handling it, but you should go back and change "Assign to" to "Nobody" | |
| [01:32] <duanedesign> ok | |
| [01:36] <duanedesign> Rocket2DMn: what about assigning it to the Ubuntu documentation team | |
| [01:36] <Rocket2DMn> you dont need to do that, they are made aware of the bug. A team member can assign it to themself if they want to handle it | |
| [01:37] <duanedesign> I understand | |
| [01:38] <andresmujica> if a bug task is marked in progress but unassigned... is that right? | |
| [01:38] <hggdh> normally no | |
| [01:38] <duanedesign> so as long as the package is set to ubuntu-docs on similar bug in the future there is nothing else to be done. | |
| [01:39] <hggdh> duanedesign, that's what I gather from the explanation Rocket2DMn gave | |
| [01:39] <Rocket2DMn> most bugs go unassigned to people | |
| [01:40] <Rocket2DMn> it just depends on the team really | |
| [02:02] <Palintheus> should this just be marked duplicate and a comment asking the reporter to comment on the original bug? Bug 307173 | |
| [02:02] <ubottu> Launchpad bug 307173 in openoffice.org "In addition to Bug#306501" [Undecided,New] https://launchpad.net/bugs/307173 | |
| [02:04] <hggdh> looking at it | |
| [02:04] <Palintheus> thanks | |
| [02:05] <hggdh> actually... yes, it seems to be a comment on the previous bug | |
| [02:06] <Palintheus> ok so invalidate it and comment that that should be a comment | |
| [02:06] <hggdh> but the previous bug -- bug 306501 is wrongly assigned to openjdk-6 instead of ooo | |
| [02:06] <ubottu> Launchpad bug 306501 in openjdk-6 "OOo crashed with unexpectet JAVA Runtime error" [Undecided,New] https://launchpad.net/bugs/306501 | |
| [02:07] <Palintheus> ok, so I can mark the first one as invalid, comment and reassign this one to OOo? | |
| [02:07] <hggdh> Palintheus, you can copy the explanation the reporter gave on the second bug into the first, and close the new one as dup of the first | |
| [02:07] <Palintheus> ah k | |
| [02:07] <hggdh> you just mark it as a dup of 306501 | |
| [02:07] <hggdh> and reassign the package to ooo | |
| [02:08] <hggdh> Palintheus, hold on | |
| [02:08] <Palintheus> oh k | |
| [02:09] <hggdh> the reporter is correct: 306501 *is* a java sigsevg | |
| [02:09] <hggdh> and Java should not die with a sigsegv in the RTE | |
| [02:10] <Palintheus> ok so don't reassign that one | |
| [02:10] <hggdh> no, please do not | |
| [02:10] <Palintheus> wilco | |
| [02:11] <Palintheus> so once a bug is marked as a duplicate you don't ahve to do anything else on it (status, assignment, etc)? | |
| [02:11] <hggdh> you should not. LP would automagically hide the duplicate from any search (unless you explicitly ask for dups) | |
| [02:12] <Palintheus> awesome | |
| [02:14] <Palintheus> ok, on this one (bug 307152) it appears work has been done on it but still new/unassigned does anything need to be done on it? | |
| [02:14] <ubottu> Launchpad bug 307152 in hplip "Get rid of .hplip folder and follow fd.o specifications" [Undecided,New] https://launchpad.net/bugs/307152 | |
| [02:15] <hggdh> questions I have, though: is the 'FaxAuftraege'a standard OOO function? | |
| [02:17] <hggdh> I think it should be left as is -- Till's expertise is printing | |
| [02:17] <Palintheus> gotcha | |
| [02:34] <Palintheus> ok, I found a bug that I know isn't a bug, so is it marked as invalid and a comment explaining why it's not a bug all that's done? Bug #306072 | |
| [02:34] <ubottu> Launchpad bug 306072 in firefox-3.0 "bookmark star does not add to list by clicking once" [Undecided,New] https://launchpad.net/bugs/306072 | |
| [02:39] <hggdh> Palintheus, if it is not really a bug (I personally do not know, am new to FF, used to run epiphany), then yes. Explain why it is not a bug, and close invalid | |
| [02:39] <hggdh> and tell the reporter to reopen if not in agreement | |
| [02:40] <Palintheus> k | |
| [03:54] <mrooney> what is the package that provides the default printing dialog, gnome-print? | |
| [03:55] <mrooney> no that musn't be right | |
| [03:56] <mrooney> or...it is and the package search is odd | |
| [04:09] <mrooney> okay, I filed bug 307621, would anyone mind Confirming it quickly in Firefox or otherwise? | |
| [04:09] <ubottu> Launchpad bug 307621 in gnome-print "Pressing enter key in print to file "Name" box does not print" [Undecided,New] https://launchpad.net/bugs/307621 | |
| [04:11] <Palintheus> it looks like that will one may be changed to a feature request (wishlist), but I'm not completely sure | |
| [04:12] <mrooney> Palintheus: can you confirm the issue? | |
| [04:13] <mrooney> you could argue Low or Wishlist, the key difference is often whether or not the missing feature is reasonably expected | |
| [04:13] <Palintheus> yeah, I confirmed that is what happens | |
| [04:13] <mrooney> for example if firefox didn't have a close button, that wouldn't be Wishlist :) | |
| [04:13] <mrooney> thanks! | |
| [12:08] <LimCore> is it just me, or is sox unusable, leaving ubuntu without any usable sound converting software apart from audacity (which is slow, crashable, and not so good for batch) | |
| [12:11] <LimCore> well, from RAW format to other formats. | |
| [12:15] <LimCore> sox man page is confusing, it need more examples. How this can be done? | |
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| [14:12] <andresmujica> do we have triaging meetings? | |
| [14:14] <MrKanister> You mean https://wiki.ubuntu.com/UbuntuBugDay ? | |
| [14:21] <andresmujica> https://bugs.edge.launchpad.net/ubuntu/+source/cheese/+bug/261473/comments/5 | |
| [14:21] <ubottu> Launchpad bug 261473 in dennis "Cheese video disappears when minimized or maximized" [High,Fix released] | |
| [14:21] <andresmujica> it seems they are from moblin team. | |
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| [15:02] <hggdh> andresmujica, there are no formal triager meetings | |
| [15:02] <hggdh> (or, in another view, every day is a meeting) | |
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| [17:32] <afflux> are there any reasons why we would keep feisty bugs open? | |
| [17:33] <afflux> or rather, any objections to me closing them? ;) | |
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| [20:05] <Palintheus> anyone have some suggestions on what to do with these bugs, bug 288481 bug 288483 | |
| [20:05] <ubottu> Launchpad bug 288481 in firefox-3.0 "no cookies for pogo,comcast, i'm getting bloced out & i have stalling , error,s come's up all the time ,it shut's down sometime's " [Undecided,New] https://launchpad.net/bugs/288481 | |
| [20:05] <ubottu> Launchpad bug 288483 in firefox-3.0 "no cookies for pogo,comcast, i'm getting bloced out & i have stalling , error,s come's up all the time ,it shut's down sometime's " [Undecided,New] https://launchpad.net/bugs/288483 | |
| [20:11] <MrKanister> Palintheus: What about marking one as the duplicate of teh other? | |
| [20:12] <Palintheus> right, I figured that, but no clue as to what to do to the other | |
| [20:15] <MrKanister> I'm not quite sure, but maybe converting it to a question would be a good idea | |
| [20:15] <Palintheus> that's what I was thinking | |
| [20:21] <MrKanister> There should be nothing wrong with that. For instructions have a lok at https://wiki.ubuntu.com/Bugs/ConvertToQuestion | |
| [20:22] <Palintheus> thanks | |
| [20:23] <MrKanister> np | |
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| [22:30] <duanedesign> can someone take a look at bug #307744 I think the Importance of the bug should be set to 'Wishlist' | |
| [22:30] <ubottu> Launchpad bug 307744 in kino "kino should notify if dvgrab is missing before attempting capture" [Undecided,New] https://launchpad.net/bugs/307744 | |
| [23:09] <andresmujica> if a need-packaging bug marked as wishlist is asking a new version, but that version is already on the repos... fix released? (the bug is old... so obviously the new package is there) | |
| [23:26] <duanedesign> I think the Importance of the bug should be set to 'Wishlist bug #307751 | |
| [23:26] <ubottu> Launchpad bug 307751 in evince "support comicbook formats: cb7, cba, cbt..." [Undecided,New] https://launchpad.net/bugs/307751 | |
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