UbuntuIRC / 2008 /04 /25 /#ubuntu-bugs.txt
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[00:39] <mrooney> when the final version of firefox 3 comes out, will it be issued as an update? or a backport?
[00:48] <mrooney> and, is there some sort of existing response for people complaining about "beta" software being in an LTS
[00:55] <crimsun> regarding ff3.0b5, yes. See the 8.04 LTS announcement.
[00:55] <crimsun> "beta" generally, well, they may feel free to pitch in.
[00:57] <mrooney> crimsun: are you just referring to "tested and stabilised for a platform. Faster, safer and themed for Ubuntu."
[00:59] <crimsun> mrooney: sorry, more specifically, the release notes linked from the announcement. There's a section on http://www.ubuntu.com/getubuntu/releasenotes/804 for ff3.0b5.
[01:13] <mrooney> crimsun: great, thanks
=== gnomefre4k is now known as gnomefreak
=== lee__ is now known as umass1993
=== gnomefre2k is now known as gnomefreak
[01:38] <umass1993> I was wondering if anybody knows the status of the usb mass storage bug.
[01:50] <hwilde> Any updates on Bug #89974 in linux-source-2.6.17 (Ubuntu) https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.17/+bug/89974
[01:50] <ubotu> Launchpad bug 89974 in linux-source-2.6.17 "usb disconnect" [Undecided,Confirmed]
[01:51] <umass1993> BTW: there are a lot of bugs
[01:53] <umass1993> Well, anyhow, tomorrow is a hug day, so I would be glad to help. I'm new to ubuntu, but used linux since 1998.
[01:53] * hwilde stares at umass1993
[01:53] <umass1993> I guess I'll chekc this channel tomorrow. It's pretty quiet now.
=== gnomefre1k is now known as gnomefreak
[02:31] <lucent> bdmurray: I ended up cancelling the upgrade, it was crawling at 30kb/s
[02:31] <lucent> thanks for the advice
[02:31] <lucent> this laptop needs to be repaired and so, I will install a fresh copy of 8.04 LTS soon
=== boomer` is now known as boomer
=== ionutjula is now known as fdd_
=== boomer` is now known as boomer
=== asac_ is now known as asac
=== _Czessi is now known as Czessi
[10:43] <mr-russ> Can you tell on launchpad if a particular package is available in any supported version of ubuntu?
[10:44] <mr-russ> Should bugs that's aren't reproducable in supported versions be closed?
[10:46] <james_w> mr-russ: do you have an example?
[10:47] <mr-russ> https://bugs.launchpad.net/ubuntu/+source/postgresql-7.4/+bug/107890
[10:47] <ubotu> Launchpad bug 107890 in postgresql-7.4 "Audcity recorder" [Undecided,New]
[10:47] <james_w> thanks
[10:47] <mr-russ> it doesn't even look files against the right package.
[10:47] <james_w> yeah, I think that's the wrong package
[10:48] <james_w> it's probably an alsa issue.
[10:48] <mr-russ> how does one move it to another package?
[10:48] <james_w> if you click the little down arrow next to the package name you can edit the package name
[10:49] <james_w> if you want to add a package (not here, but sometimes you want to file it against two) you use "Also affects: [...] Distribution/Package"
[10:50] <mr-russ> also affects doesn't appear for me.
[10:52] <mr-russ> Binary package hint didn't change, I assume that's normal.
[10:53] <mr-russ> DAH! it's in the comment.
[11:05] <james_w> mr-russ: "Also affects" is not in the down arrow section, it's just under that table.
[11:10] <copyofjohan> hey, does suspend normaly support swapfiles?
[11:13] <copyofjohan> Im using a swapfile instead of a partition. When try to suspend, the Computer "wakes up" instantly. Is that a bug?
[11:20] <james_w> copyofjohan: http://www.mjmwired.net/kernel/Documentation/power/swsusp-and-swap-files.txt might be relevant, I'm not sure
[11:24] <copyofjohan> james_w: maybe, but: Which suspend method is used by ubuntu (8.04)?
[11:25] <james_w> copyofjohan: I don't know I'm afraid, the one in the kernel I guess.
[11:25] <panda> james_w: good guess ... id be worried otherwise
[11:26] <james_w> heh
[11:27] <james_w> where's the "yesterday's bugs" lists again? I think it would be interesting reading today.
[11:28] <copyofjohan> james_w: I dont understand 2) in the your link above
[11:28] <james_w> I didn't say that I understood it :-)
[11:28] <copyofjohan> ok
[11:29] <james_w> you mean "Use an application that will bmap the swap file..."?
[11:30] <copyofjohan> yes
[11:33] <james_w> I don't understand it either I'm afraid, so I'm not much use.
[12:14] <mantiena> Hi all
[12:14] <james_w> hi
[12:14] <mantiena> Could someone help me to choose product, agains which I should report a bug ?
[12:15] <mantiena> I have one CD printing problem - there are no way to print to CD hub in GNOME's printing dialog :(
[12:15] <mantiena> Also there are no such option in Printers settings
[12:19] <james_w> mantiena: what's a "CD hub"? I haven't heard that term before.
[12:22] <mantiena> james_w: look at http://www.cddvdnow.com/images/disc_instr.gif
[12:22] <james_w> mantiena: ah, ok. So it's a special printer?
[12:24] <mantiena> james_w: yea, there are lots of printers, able print to CD, my is Canon IP 5000
[12:24] <james_w> and it appears as a normal printer?
[12:25] <mantiena> james_w: yes, look at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=184&modelid=10439
[12:26] <james_w> ok, does it appear anywhere else? e.g. cups, kde, etc?
[12:26] <james_w> if you haven't tried that's ok, it just helps to narrow it down.
[12:27] <mantiena> printer should print to all white area in this picture: http://www.cddvdnow.com/images/disc_instr.gif
[12:28] <mantiena> In all Ubuntu versions before 8.04 (Hardy) used the GIMP for CD printing - it has a feature "Print with Gutenprint" (in File menu).
[12:28] <james_w> and that's gone now right?
[12:31] <mantiena> In "Print with Gutenprint" dialog I was able to choose my printer model and "Media Source". When I set "Media Source" to "CD tray" then option "CD Hub Size" appeared and I could set "Print to Hub" in this option.
[12:31] <james_w> are you able to print normally with this printer in 8.04?
[12:32] <mantiena> But now GIMP also uses standard GNOME's printing dialog and option "CD Hub Size" disappeared :(
[12:32] <james_w> is it just the CD hub option that is missing?
[12:32] <mantiena> CD hub size option never was in standart GNOME's printing dialog
[12:33] <mantiena> Only the GIMP had this option AFAIK
[12:33] <mantiena> GIMP's gutenprint plugin
[12:35] <mantiena> all other printing features, I've tested are fine in Ubuntu 8.04, just one - Print to CD's hub is missing :(
[12:36] <james_w> ok, thanks, I understand your problem now.
[12:36] <james_w> I guess it is a gtk bug then, I guess that is what provides the gtk print dialog.
[12:37] <mantiena> you thought, that printing dialog is provided by some GNOME libraries, not by GTK
[12:38] <mantiena> maybe I should look to GIMP changelog between gutsy and hardy to see which library was replaced "Print with Gutenprint" plugin ?
[12:39] <ogra> mantiena, apt-get install gimp-gutenprint ?
[12:40] <mantiena> ogra: hehe, nice temporary solution :)
[12:41] <ogra> why temporary ?
[12:41] <ogra> do you plan to remove t again if it works ?
[12:41] <ogra> :)
[12:42] <ogra> it was demoted to universe, tkkamppeter might know details (as the printing guy in the distro)
[12:43] <mantiena> problem is, that printing with gimp is only workaround - I need to be able to print to whole CD from any application, for example from Inkscape or OpenOffice Draw
[12:44] <ogra> right, i guess thats the reason gutenprint was removed, to get the printing dialog do all this stuff .... there is probably a way to enable what you want in the standard rint dialog without installing gimp-gutenprint, till would know
[12:46] <mantiena> orga: standard print dialog is more user-friendly than gutenprint plugin, so, it's wise to use standart dialog instead of strange looking and hard to understand "print with gutenprint" plugin
[12:47] <ogra> right
[12:47] <ogra> i think that was the plan
[12:47] <ogra> s/think/assume/ :)
[12:49] <mantiena> it seems main printing UI features are in libgutenprintui2-1 library, gimp-gutenprint depends on this library
[12:51] <james_w> does anyone know which is the mail bug for that "apt spits empty lines to the terminal" problem?
[12:52] <mantiena> I don't ;)
[12:53] <mantiena> so, after gimp-gutenprint installation I see 2 printing option in GIMP's File menu - "Print ..." and "Print with Gutenprint" :)
=== pedro__ is now known as pedro_
[13:05] <mantiena> james_w: so, I should report bug about missing "Print to CD hub" feature against GTK package ?
[13:05] <james_w> I think that's where it belongs
[13:06] <seb128> what?
[13:06] <ogra> heh
[13:07] <ogra> try system-config-printer, even if thats not the actual package it will go into the right hands with that to be reassigned
[13:08] <oripi> Hi everybody !
[13:09] <james_w> seb128: mantiena would like to use the gtk print dialog to print to cd hub, a feature of some printers.
[13:09] <james_w> is that a bug for the gtk package, or somewhere else?
[13:09] <seb128> what is "cd hub"?
[13:10] <james_w> cd label I believe.
[13:10] <seb128> is that a printer model?
[13:10] <seb128> a paper format?
[13:10] <seb128> an another setting?
[13:11] <mantiena> seb128: printer should print to all white area in this picture: http://www.cddvdnow.com/images/disc_instr.gif
[13:11] <seb128> hum?
[13:11] <seb128> a printer prints whatever you send to it
[13:12] <seb128> you want an application which creates the image you want to print
[13:12] <mantiena> seb128: no
[13:12] <seb128> what are you trying to do exactly?
[13:12] <mantiena> seb128: I can repeat
[13:12] <seb128> print stickers to put on cds?
[13:13] <seb128> I'm reading the backlog
[13:13] <mantiena> seb128: In all Ubuntu versions before 8.04 (Hardy) used the GIMP for CD printing - it has a feature "Print with Gutenprint" (in File menu), now this feature is in separate package gimp-gutenprint.
[13:13] <ogra> seb128, he has a printer that uses a special try for CDs ...
[13:13] <ogra> *tray
[13:13] <mantiena> In "Print with Gutenprint" dialog I was able to choose my printer model and "Media Source". When I set "Media Source" to "CD tray" then option "CD Hub Size" appeared and I could set "Print to Hub" in this option.
[13:14] <seb128> well, you don't need a special printer
[13:14] <seb128> you just need to print that to the right position no?
[13:14] <mantiena> seb128: it seems needed printing UI features are in libgutenprintui2-1 library, gimp-gutenprint depends on this library
[13:15] <ogra> the proper thing would be that he driver reports the tray to the printer ui and you can select it in the advanced settings as output source
[13:16] <ogra> but that smells very much like a printer driver prob ...
[13:16] <seb128> that seems to be a cupsys thing
[13:16] <mantiena> seb128: printer doesn't print anythink in CD-Hub zone until I set option "CD Hub Size" to "Print to Hub" value in gimp-gutenprint dialog
[13:16] <mantiena> so, now there is a only way to print to CD hub - use GIMP with installed gimp-gutenprint package
[13:17] <seb128> mantiena: I don't understand the "CD-Hub" word so if you could reword to something understandable by sometime not in the CD printing business that would be good
[13:17] <seb128> s/sometime/somebody
[13:17] <ogra> seb128, s/"CD-Hub"/CD tray/
[13:17] <seb128> ogra: what would be the cupsys for that? a paper format?
[13:17] <mantiena> ogra: CD hub <> CD tray
[13:17] <seb128> ogra: what would be the cupsys setting for that? a paper format?
[13:18] <mantiena> CD tray is another option
[13:18] <ogra> seb128, on bigger HP printers i can select an input tray for different sorts of paper ... i would imagine its something like that for the output side
[13:19] <seb128> mantiena: do you have this option for your printer in cupsys? if not I recommend opening a cupsys bug rather
[13:19] <mantiena> ogra: no, CD hub is small area of CD, while CD tray special tray is where I put CD
[13:19] <seb128> I doubt anybody in the desktop team has a such printer and will be able to do any work on that anyway
[13:20] <mantiena> seb128: there are no need to have such printer ;)
[13:20] <seb128> not to mention that I doubt understand what you describe
[13:20] <seb128> s/doubt/don't
[13:20] <mantiena> :)
[13:20] <ogra> seb128, my GF has a IP5500 but i'm not allowed to touch it :P its sacral :)
[13:21] <mantiena> seb128: it's easy to understand - just look at http://www.cddvdnow.com/images/disc_instr.gif
[13:21] <seb128> mantiena: no, it's not, to me you just want to print this image to a defined position
[13:21] <seb128> which is were the CD is
[13:21] <seb128> and you don't need any hub or specific driver for that
[13:21] <seb128> just to adjust the image position
[13:22] <mantiena> seb128: I don't need to adjust the image position
[13:22] <seb128> "you" being the software, not you
[13:22] <mantiena> seb128: this is not image position adjusting problem
[13:22] <seb128> ok, let's get back to the basis
[13:22] <mantiena> this is a missing option problem
[13:23] <seb128> a printer put ink on a media
[13:23] <seb128> it put whatever color you tell it to put on the position you specify
[13:23] <mantiena> yes, but printer also have some options
[13:23] <seb128> why wouldn't that work on your media?
[13:23] <mantiena> one of option is "do not print to CD hub" you are printing on CD's
[13:24] <mantiena> one of option is "do not print to CD hub" *when* you are printing on CD's
[13:24] <seb128> again I don't understand what a CD hub is
[13:24] <seb128> so what you write makes no sense to me
[13:24] <mantiena> seb128: please look at http://www.cddvdnow.com/images/disc_instr.gif
[13:24] <seb128> I know what a network hub is
[13:24] <seb128> that gif is a CD picture
[13:24] <seb128> I know what a CD is, thanks
[13:24] <mantiena> do you see white area in that picture ?
[13:24] <mantiena> and blue ring ?
[13:24] <seb128> yes, 90% of the page is white
[13:25] <mantiena> I mean white area on CD :)
[13:25] <seb128> right, I see the color
[13:25] <mantiena> inside of red area
[13:25] <seb128> if you send that to a printer it'll print the red and not the white
[13:25] <seb128> printers don't print white
[13:25] <seb128> they just don't send ink on the white paper
[13:25] <mantiena> so, CD hub is white area
[13:25] <oripi> you want to print something on this area ?
[13:26] <seb128> ok, good, so just put no color in this area and use a normal printer?
[13:26] <mantiena> seb128: but I wanna print to that area
[13:26] <seb128> it'll not put ink where there is no color
[13:26] <afflux> morning
[13:26] <seb128> what do you want to print there?
[13:26] <seb128> just modify your image to put some text or drawing there then
[13:26] <mantiena> I wanna print sentence "I love Sebastian" ;)
[13:26] <seb128> and print it
[13:27] <oripi> if you adjust the position i'm sure the normal printing could work ? Am I wrong ?
[13:27] <afflux> do we have a bug day today?
[13:27] <oripi> https://wiki.ubuntu.com/UbuntuBugDay/20080425
[13:27] <mantiena> seb128: printer simply doesn't print anything to that area until I set option "CD hub size" to "Print to hub"
[13:27] <afflux> oripi: right. But everything is white over there :)
[13:28] <seb128> mantiena: you have a weird printer then
[13:28] <afflux> and it's not in the topic :P
[13:28] <seb128> mantiena: usually printer print anything you want in the paper area
[13:28] <mantiena> seb128: I'm talking about printing on CD's, not on simple paper
[13:28] <oripi> maybe some hardware restriction when using the cd tray instead of the paper tray ?
[13:29] <mantiena> oripi: this is not hardware, but software (driver) setting
[13:29] <seb128> mantiena: ok, so you can print the red area but not the small white ring?
[13:29] <oripi> ok
[13:29] <mantiena> seb128: yea, at least you understand me (almost)
[13:29] <seb128> mantiena: that seems a driver option to me
[13:29] <mantiena> seb128: yes, that's what I'm trying to say :))
[13:30] <seb128> do you have a such option in system-config-printer or the cupsys web interface?
[13:30] <mantiena> seb128: no, I don't see such option in system-config-printer, I see this option only in gimp's "Print with Gutenprint" dialog
[13:30] <mantiena> I will try to look at cupsys web interface now
[13:31] <oripi> afflux: I'm here for the BugDay but, as it's my first BugDay, I don't know what to do...
[13:31] <mr-russ> If I'm able to reproduce and make comments on an incomplete bug, should it be marked confirmed?
[13:31] <seb128> mantiena: ok, not sure what gimp is doing but you should open your bug on cupsys where it'll be read by printer guys
[13:31] <mr-russ> https://bugs.launchpad.net/ubuntu/+source/php5/+bug/184747
[13:31] <ubotu> Launchpad bug 184747 in php5 "number handling in php broken on 32bit system" [Undecided,Incomplete]
[13:31] <seb128> mantiena: because if you open a bug on GTK it'll likely be read by somebody having no clue about what the option is and just ignore it
[13:32] <mantiena> seb128: that's why I'm consulting with you :)
[13:33] <mantiena> it's pretty hard to explain for people, who never printed on CD's
[13:33] <seb128> right, I understand it know
[13:33] <seb128> I'm not really somebody to consult though ;-)
[13:33] <seb128> that really seems to be something which should be a driver option
[13:33] <seb128> open a bug in cupsys
[13:34] <seb128> if that's an option in cupsys gtk doesn't handle correctly they will just reassign the bug with some explanations
[13:37] <mantiena> seb128: hehe, I think I found simple text with pictures, where is explained what is CD hub and why printer as default doesn't print
[13:37] <mantiena> in that area
[13:37] <mantiena> http://publications.europa.eu/vademecum/vademecum/annex2_en.html
[13:39] <mantiena> there are 2 types of printable CD's - one type with printable area from 40 mm to 116 mm (diameter) and another type with printable area from 20 mm to 116 mm
[13:39] <james_w> mr-russ: the activity log says this was marked incomplete when it was asked which version, so in this case I would say yes.
[13:39] <oripi> Somebody can help me ? I don't know what to do, it's my first BugDay...
[13:39] <seb128> mantiena: open the bug on cupsys
[13:40] <mantiena> so, option "Print to Hub" just allows to print to wider area :)
[13:40] <oripi> I found a bug listed in the BugDay page that was fixed since Feisty
[13:41] <oripi> what should I do ? Mark it as Fixed ?
[13:41] <mantiena> seb128: ok, thanks for help, I don't see such option in cupsys web interface !
[13:42] <james_w> oripi: I don't think there is a bug day on today. That doesn't mean you can't triage bugs. Assigning bugs to packages is always a very useful task
[13:42] <james_w> see https://bugs.edge.launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-importance&field.status%3Alist=NEW&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_contact=&field.bug_commenter=&field.subscriber=&field.component-empty-marker=1&field.status_upstream-empty-marker=1&field.omit_dupes.used=&field.omit_dupes=on&field.has_patch.used=&field.has_cve.used=&field.tag=&field.tags_combinator=ANY&field.
[13:42] <james_w> has_no_package.used=&field.has_no_package=on&search=Search&start=3525
[13:42] <james_w> oops, sorry the URL is so long
[13:42] <oripi> https://wiki.ubuntu.com/UbuntuBugDay/20080425 what about this BugDay ?
[13:43] <mrooney> oripi: if you let me know the bug # of that specific bug I can take a look and let you know, too
[13:43] <james_w> oripi: which bug, it sounds like it should be marked fixed.
[13:43] <oripi> https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.17/+bug/61662
[13:43] <ubotu> Launchpad bug 61662 in linux-source-2.6.17 "Wacom Volito 2 tablet doesn't work" [Undecided,New]
[13:43] <seb128> mantiena: you are welcome
[13:43] <oripi> thanks
[13:43] <james_w> oripi: ah, my mistake, sorry, I didn't realise it had been moved to Friday this week.
[13:43] <james_w> seb128: thanks.
[13:46] <oripi> so, what should I do with this bug ? I try it with my Volito and it works well in Hardy
[13:47] <james_w> oripi: if it works you should close it
[13:47] <oripi> how do I do that ?
[13:47] <oripi> I can change it to "fix release"
[13:48] <oripi> but I can't change the "Importance" field
[13:48] <oripi> (sorry for my stupid questions...)
[13:50] <james_w> oripi: fix released is fine
[13:50] <oripi> ok thanks
[13:50] <james_w> the importance doesn't need to be changed
=== fdd-0 is now known as fdd
=== __Czessi is now known as Czessi
[14:02] <afflux> not entirely sure on how to handle bugs that currently affect linux-source-2.6.xx
[14:03] <afflux> When they're fixed in hardy, should I add a task on "linux" and set that one to fix released? Should I move from linux-source-2.6.xx to linux and set it to fix released? Should I just leave it and set it to fix released?
[14:05] <james_w> afflux: not sure
[14:05] <james_w> ogasawara: what would you like to happen there?
[14:06] <afflux> oh wait
[14:06] <afflux> james_w: description is on today's wiki page
[14:06] <james_w> afflux: magic
[14:07] <james_w> ogasawara: you rock! :-)
[14:17] <seb128> james_w: totem-gstreamer doesn't play <whatever format listed> bugs are usually due to gstreamer, to make sure ask them to run "gst-launch playbin uri=file:///example/directory/video"
[14:30] <oripi> I have a problem, I can't set a bug to "Won't fix"... why ?
[14:34] <afflux> oripi: because you're not allowed to. It's restricted to approved members of the ubuntu-bugcontrol team.
[14:34] <oripi> ok, thanks,
[14:34] <afflux> oripi: If you do not have the ability to set the "Won't Fix" status, tag the bug as edgy-close
[14:34] <afflux> (the wiki page says so)
[14:34] <oripi> ok
[14:35] <afflux> You can also ask here for some bugs
[14:35] <oripi> ok thanks !
[14:36] <james_w> seb128: thanks for the hint
[14:36] <oripi> sorry for the stupid question but... how can I "tag" a bug ?
[14:37] <afflux> oripi: on the left hand column there is a link that reads "edit description/tags"
[14:37] <afflux> just add your tags to the tags field on that page and press save
[14:37] <iddo> i got "could not install libghc6-x11-dev_1.4.1-1_i386.deb" during upgrade from gutsy to hardy
[14:37] <oripi> ok, thanks
=== pedro___ is now known as pedro_
=== seb128_ is now known as seb128
[15:02] <asac> pedro_: bdmurray: what team membership is needed to get "triaged" and "wontfix" powers?
[15:02] <asac> ubuntu-qa?
[15:03] <pedro_> asac: ubuntu-bugcontrol
[15:03] <asac> pedro_: can you please add jazzva to it ?
[15:03] <asac> i need him to use wont fix in order to cleanup firefox 2 bug list
[15:04] <pedro_> asac: sure, give me a min
[15:04] <iddo> where do i see the last messages of the status log of the upgrade?
[15:04] <asac> pedro_: he is member of mozillateam in case you wonder if the nick is correct
[15:05] <asac> pedro_: just verified its ~jazzva in launchpad
[15:06] <afflux> iddo: /var/log/dist-upgrade probably
[15:06] <iddo> thanks
[15:07] <pedro_> asac: done
[15:07] <Jazzva> Thanks, pedro_ :)
[15:07] <pedro_> Jazzva: you're welcome :-)
[15:19] <mrooney> hmm that's cute, pluggin in my mp3 player stops causes rhythmbox to display its contents and stop playing whatever it was playing
[15:25] <mrooney> I always hate filing bugs because I never feel like I have done enough work to check if it is a duplicate
[15:27] <afflux> mrooney: I'd personally start checking rhythmbox' debug output and filing against rhythmbox. Then wait and see whether they move you to hal or the kernel or whatever. You can't know all those hardware parts :)
[15:28] <seb128> mrooney: that's a duplicate
[15:29] <thekorn> hi all ;)
[15:31] <afflux> thekorn: hi!
[15:31] <mrooney> seb128: ahh okay, what is the best way to search? sometimes google is good with site:launchpad.net, I don't usually do well using launchpad itself to search
[15:31] <afflux> thekorn: have a question on py-lp-bugs: is it possible to read/change a bug's tasks?
[15:31] <thekorn> g'morning afflux
[15:32] <thekorn> it's not in the .main branch yet, but I started to work on it,
[15:32] <seb128> mrooney: look at the open rhythmbox bugs on launchpad.net
[15:32] <thekorn> let me find the patch
[15:33] <afflux> ah, cool. it's not urgent! I think I can wait for the merge ;)
[15:34] <thekorn> afflux: If you want to test it, there is a branch attached to bug 193853
[15:34] <ubotu> Launchpad bug 193853 in python-launchpad-bugs "add functionality for adding new tasks to bug report" [Medium,Confirmed] https://launchpad.net/bugs/193853
[15:35] <afflux> okay, will try writing something then :)
[15:35] <thekorn> afflux: ah, I think I missread your question, what do you mean by read/change a task?
[15:37] <afflux> thekorn: oh, just noticed it was very unclear. eg. the process outlined on todays bugday wiki page. Opening a bug, setting the linux-source-2.6.17 task to wontfix, creating a linux task, setting it to incomplete and commenting.
[15:37] <thekorn> w00t? it'S a bugday?
[15:38] <afflux> yep, one day off because the release
[15:38] <afflux> it's edgy kernels
[15:38] <thekorn> py-lp-bugs should be able to do all these things
[15:43] <afflux> huh, couldn't figure out how to do that. You mean with the main branch?
[15:45] <thekorn> apart from creating a task everything can be done with the version in the .main branch,
[15:47] <afflux> thekorn: how do I specify for which task I want to change the status?
[15:50] <thekorn> afflux: bug.infotable[0].status = "Incomplete" will set the first task to "incomplete"
[15:50] <afflux> oh.
[15:51] <afflux> thank you
[15:51] <afflux> morning sebner ;)
[15:51] <sebner> afflux: yeah. morning xD
[15:51] <thekorn> in case you would like to change the status of a task which affects "l-source-2.6.xx" I would suggest iterating over bug.infotable,
[15:52] <afflux> yeah
=== gnomefre1k is now known as gnomefreak
[15:52] <afflux> It didn't come to my mind checking what infotable does ;)
[15:53] <thekorn> afflux: do I get this right? one task of todays bugday is to add a 'linux' task to each bugreport on the list if not already done?
[15:54] <afflux> thekorn: in general, we want to move the linux-source-* tasks to linux, if I read this correctly.
[15:54] <pedro_> best bug ever
[15:54] <pedro_> bug 221918
[15:54] <ubotu> Launchpad bug 221918 in ubuntu "Upgrading too fast" [Undecided,New] https://launchpad.net/bugs/221918
[15:55] <afflux> rofl
[15:55] <thekorn> afflux: yes infotable is a bit unfortunate, in the old lp UI noone talked about tasks, it was just a table of infos, so we called it infotable,
[15:56] <afflux> ah I see
[15:56] <thekorn> but i think we should change it to task soon
[15:57] <iddo> can someone help me remove the libghc6-x11-dev deb package? i'm having dependecy problems..
[15:57] <afflux> pedro_: okay, priority critical, add a time.sleep(60*60*48) to update-manager and let's get it through the SRU process? :)
[15:57] <iddo> seems to be known problem here http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=465230
[15:57] <ubotu> Debian bug 465230 in libghc6-xmonad-contrib-dev "cannot install package" [Serious,Fixed]
[15:57] <iddo> i can neither remove nor install anything because of this
[15:57] <pedro_> afflux: totally!
[15:58] <iddo> it happened when upgrading from gutsy to hardy
[15:58] <james_w> pedro_: hah, that's brilliant.
[15:59] <mvo> pedro_: rock on, more bugreports like those :-D
[15:59] <bdmurray> pedro_: happy birthday!
[15:59] <pedro_> haha james_w please add a sleep to all your patches next time ;-)
[16:00] <james_w> pedro_: will do.
[16:00] <pedro_> mvo: hahha i love them
[16:00] <pedro_> bdmurray: thanks you dude!
[16:00] <afflux> huh birthday?
[16:00] <james_w> pedro_: it's your birthday? Happy birthday!
[16:00] <mvo> pedro_: oh? hapy birthday!
[16:00] * mvo hugs pedro_
[16:00] * afflux hugs pedro_
[16:00] * james_w gives pedro_ a cake
[16:00] <pedro_> thanks you!!
[16:00] <james_w> iddo: is it https://bugs.edge.launchpad.net/ubuntu/+source/haskell-x11/+bug/205377 ?
[16:00] <ubotu> Launchpad bug 205377 in haskell-x11 "libghc6-x11-dev dying during package install" [Undecided,New]
[16:00] * pedro_ hugs you all
[16:01] <mvo> iddo: if a maintainer script is badly broken (like it seems to be the case here) then the only workarounds are ugly
[16:01] <iddo> what would be an ugly workaround?
[16:02] <iddo> yes its the same bug, the last link in the ubuntu page in the one i pasted
=== bdmurray changed the topic of #ubuntu-bugs to: Kernel Hug Day! https://wiki.ubuntu.com/UbuntuBugDay/20080425 | Ubuntu BugSquad | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ - http://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad
[16:04] <askand> No more bugs are being fixed in hardy unless they are security- or critical bugs? True or false?
[16:04] <james_w> askand: true
[16:05] <james_w> critical is subjective though
[16:05] <askand>  james_w: yes but things like weird themebehavior and such is not critical is my guess
[16:06] <james_w> probably not. Is there a bug filed?
[16:06] <askand> james_w: no I recently installed hardy and found the bug a couple of minutes ago, nothing big but quite annoying
[16:07] <mvo> report it anyway, if it does not get fixed in hardy, we will most likely fix it in intrepid
[16:07] <askand> mvo: will do
[16:08] <askand> mvo: james_w: thanks for helping
[16:08] <james_w> no problem
[16:08] <james_w> mvo: is https://bugs.edge.launchpad.net/ubuntu/+source/software-properties/+bug/220890 in a package you take care of?
[16:09] <ubotu> Launchpad bug 220890 in software-properties "[hardy] software-properties-gtk doesn't recognize (nor know about) ports.ubuntu.com" [Undecided,New]
[16:09] <mvo> james_w: it is, that is a good (and important one :/
[16:09] <james_w> mvo: thought so. I couldn't see any other port specific stuff in the code to follow to create a fix.
[16:10] <mvo> james_w: I milestoned it for 8.04.1 - do you want to work on it? or shall I?
[16:10] * thekorn hugs pedro, happy birthday!
[16:11] <pedro_> thanks thekorn :-)
[16:12] <james_w> mvo: no, I just had a thought that it would be an easy fix after other architectures had moved previously, but I was wrong apparently.
[16:12] <james_w> mvo: I didn't look at any code though, I was just trying to bugfix with grep
[16:12] <bdmurray> yeah grep!
[16:13] <sourcercito> pedro_, did you invite the dude from bug #221918 to the party tonight
[16:13] <ubotu> Launchpad bug 221918 in update-manager "Upgrading too fast" [Undecided,Won't fix] https://launchpad.net/bugs/221918
[16:14] <sourcercito> he surely looks like fun ;)
[16:15] <mvo> james_w: ok, I check it out, basic fix should be easy
[16:15] <pedro_> sourcercito: I'd love to, he looks pretty *happy* :-P
[16:15] <sourcercito> also looks just like bud spencer
[16:15] <james_w> mvo: great, thanks. You can assign it to me and I'll take a look some other time if you have too many things for .1
[16:17] <bdmurray> ogasawara: Are kernel modules loaded with any parameters by default?
[16:17] <ogasawara> bdmurray: some are, look in /etc/modprobe.d
[16:18] <bdmurray> ogasawara: great thanks!
[16:22] <bdmurray> ogasawara: should we updated the Hardy url in the bug day page to http://www.ubuntu.com/getubuntu/download ?
[16:22] <ogasawara> bdmurray: sure
[16:23] <afflux> by the way, http://www.ubuntu.com/news/spotlight/uds seems a bit outdated (http://www.ubuntu.com/news/ubuntu-8.04-lts-desktop links to it)
[16:25] <bdmurray> afflux: it's possible to report bugs about ubuntu-website
[16:25] <afflux> wops
[16:26] <afflux> would anyone mind me removing the double spaces after the periods on the stock replays on the bugday wiki page?
[16:28] <bdmurray> I thought 2 spaces after a period was correct.
[16:28] <afflux> Is it? It looks odd to me.
[16:29] <bdmurray> Well, I've nothing to back up my thought.
[16:30] <james_w> I believe it's a convention for typography, as there is a different space supposed to be used after a full stop. As we don't type that we use two spaces so it is clear when it is the end of a sentence, and not a full stop for other reasons.
[16:30] <persia> Two spaces after a period is a typographical convention for monospace fonts.
[16:31] <CaptainMorgan> drag and drop to workspaces doesn't seem to work... is this a known issue ?
[16:31] <afflux> ah okay
[16:31] <persia> Or, to expand on what james_w wrote: most modern hinted fonts have the extra half-space built into the positioning of the '.'.
[16:32] <persia> (or at least on my screen, the . is closer to the left ')
[16:37] <bdmurray> afflux: I've mented the ubuntu-website bug to someone, thanks for bringing it up
[16:37] <bdmurray> s/mented/mentioned/
[16:37] <afflux> okay ty
[16:38] <mvo> james_w: did I say #220890 was simple? I'm *so* naive sometimes ;)
[16:39] <james_w> heh :-)
[16:40] <bdmurray> ogasawara: I've found an Edgy bug where they say it was fixed in Feisty. Should I open the Feisty task and set it to Fix Released or just leave it w/ a Won't Fix Edgy task.
[16:40] <ogasawara> bdmurray: yup that's what I just did for a bug - we're not doing the same one are we? 119832
[16:41] <bdmurray> ogasawara: nope I'm in the 65xyz range
[16:41] <ogasawara> bdmurray: ok cool
[16:48] <afflux> okay, 63xxx finished :)
[16:50] <afflux> time for a break
[16:51] <ogasawara> hrm, for today's bug day I wonder if it would have been better to ask reporters to open the 'linux' task themselves if the issue still exists in Hardy
[16:55] <bddebian> Boo
[17:05] <Iulian> Hi bddebian
[17:06] <bddebian> Hello Iulian
=== gnomefre1k is now known as gnomefreak
=== gnomefre1k is now known as gnomefreak
=== drope is now known as pedro_
[17:59] <Jazzva> Which package is responsible for updating /boot/grub/menu.lst file? grub?
[17:59] <Jazzva> Found it... Never mind :)
[18:00] <bdmurray> Jazzva: what was the answer?
[18:00] <Jazzva> grub :)
[18:05] <bdmurray> ogasawara: will the git web interface help with bug 65888?
[18:05] <ubotu> Launchpad bug 65888 in linux-source-2.6.17 "linux/netfilter_ipv4/ipt_policy.h and linux/netfilter_ipv6/ip6t_policy.h should include linux/netfilter/xt_policy.h" [Undecided,New] https://launchpad.net/bugs/65888
[18:06] <ogasawara> bdmurray: yup, you can go look at those files
[18:08] <asomething> ogasawara: just noticed we had been stepping on each other a bit on the hug day... Sorry about that.
[18:08] <ogasawara> asomething: no worries :) I jumped to a different section of bug #'s
[18:09] <bdmurray> I swear I've seen this bug before
=== andres__ is now known as andres
[18:35] <bdmurray> ogasawara: I'm stuck on bug 65888 it looks still valid to me.
[18:35] <ubotu> Launchpad bug 65888 in linux-source-2.6.17 "linux/netfilter_ipv4/ipt_policy.h and linux/netfilter_ipv6/ip6t_policy.h should include linux/netfilter/xt_policy.h" [Undecided,New] https://launchpad.net/bugs/65888
[18:39] <ogasawara> bdmurray: does look valid still - I'll triage
[18:39] <bdmurray> ogasawara: great, thanks! what kind of impact does that have?
[18:41] <ogasawara> bdmurray: I'll also add it to the intrepid kernel buglist. probably will just get undefined symbol errors if you try to use that header.
[19:12] <james_w> marnanel: it's great to have you looking at metacity bugs in Ubuntu, thanks.
[19:28] <jsg> i'm having a problem logging into the wiki community section
[19:29] <jsg> I created an account, it took me to a page with details and when I hit save nothing happens, hour glass and nothing happens.
[19:29] <jsg> I can view the official docs fine, but the community section also just hangs now
[19:29] <jsg> I could also view the community section fine before logging in.
[19:30] <jsg> I've done this from two computers on different networks with the same results
[19:35] <marnanel> james_w: yay, a pleasure
[19:40] <Jazzva> pedro_: ping
[19:40] <pedro_> Jazzva: pong
[19:41] <Jazzva> pedro_: It says that I'm the owner of ~ubuntu-bugs team, maybe that should be corrected :). (dunno if it happened today when you added me to ~ubuntu-bugcontrol)
[19:42] <Jazzva> pedro_: And I think it is only set for that team.
[19:42] <pedro_> Jazzva: let me check
[19:42] <Jazzva> ok
[19:46] <pedro_> Jazzva: it's maybe due to that since ubuntu-bugcontrol is the owner of the ubuntu-bugs team
[19:46] <Jazzva> pedro_: Aham... Ok.
[19:48] <Jazzva> pedro_: Just a suggestion. This might be a problem, as lot of people have the possibility to play with ~ubuntu-bugs settings. Maybe this can be sorted out as it is for ~ubuntu-crashes-universe and -main...
[19:49] <pedro_> bdmurray: ^
[19:49] <pjoul> hi! look at bug 136686 - i think we no longer need this since firefox
[19:49] <ubotu> Launchpad bug 136686 in firefox-themes-ubuntu "Firefox Human theme needs a resync with human-icon-theme" [Low,New] https://launchpad.net/bugs/136686
[19:50] <pjoul> 3 follows system settings for theme
[19:52] <Jazzva> pjoul: We still ship firefox 2 in firefox-2 package.
[19:52] <pjoul> ok, then it's worth fixing
[19:54] <Jazzva> pjoul: Go for it :)...
[19:59] <pjoul> Jazzva: is there any simple dup finder within launchpad?
[20:02] <Jazzva> pjoul: I think I saw it, though I can't remember. It is better to ask the whole channel :).
[20:02] <pjoul>  is there any simple dup finder within launchpad?
[20:02] <pjoul> :)
[20:07] <secretlondon> pjoul: there something using a python script, but i've no experience of it
[20:09] <pjoul> secretlondon: where can i get it? (it's pretty hard to triage without something like that)
[20:10] <secretlondon> pjoul: it's called something like bug helper
[20:10] <secretlondon> but I just search on packages
[20:11] <pjoul> secretlondon: there is a lot of rubbish in bugs
[20:12] <secretlondon> we have a guide to working with bugs on the wiki
[20:12] <secretlondon> https://wiki.ubuntu.com/BugSquad
[20:13] <pjoul> secretlondon: many stupid reports there
[20:13] <pjoul> that's because reporting bugs with ubuntu it's so easy
[20:13] <pjoul> almost everyone non-experienced can file a bug
[20:16] <pjoul> we are getting overwhelmed by reporters :)
[20:20] <geser> !info bughelper
[20:20] <ubotu> bughelper (source: bughelper): bugsquad's utility for Launchpad. In component universe, is extra. Version 0.2.14 (hardy), package size 17 kB, installed size 116 kB
[20:20] <geser> secretlondon: ^^ that one?
[20:22] <bdmurray> pjoul: there is also a lot of good stuff in bug reports and sometimes people just need help providing useful information
[20:22] <pjoul> geser: thanks
[20:23] <pjoul> bdmurray: sure, but a lot of reports are rubbishes :-/
[20:31] <pjoul> what to do with bugs like these: bug 222104 and bug 222103
[20:31] <ubotu> Launchpad bug 222104 in openoffice.org-l10n "package openoffice.org-l10n-en-gb 1:2.4.0-3ubuntu1 failed to install/upgrade: dependency problems - leaving unconfigured" [Undecided,New] https://launchpad.net/bugs/222104
[20:31] <ubotu> Launchpad bug 222103 in openoffice.org-l10n "package openoffice.org-help-en-gb 1:2.4.0-3ubuntu1 failed to install/upgrade: dependency problems - leaving unconfigured" [Undecided,New] https://launchpad.net/bugs/222103
[20:31] <pjoul> it's probably temporary issues
[20:31] <pjoul> it's -> they're
[20:32] <bdmurray> is there anything in the log about not being able to get the package?
[20:35] <pjoul> yes, they depend on package(s) that has not been configured yet (in the upgrade process)
[20:36] <bdmurray> I don't know there is some weird stuff in the DpkgTerminalLog.txt in bug 222103
[20:36] <ubotu> Launchpad bug 222103 in openoffice.org-l10n "package openoffice.org-help-en-gb 1:2.4.0-3ubuntu1 failed to install/upgrade: dependency problems - leaving unconfigured" [Undecided,New] https://launchpad.net/bugs/222103
[20:36] <geser> pjoul: I'd say you can mark 222103 as a dupe of 222104 (same problem, same reporter)
[20:37] <geser> it looks like the terminal log in 222103 got cut of
[20:37] <bdmurray> "lzma: Decoder error"
[20:37] <pjoul> 222102 is the same
[20:37] <pjoul> three reports for one small issue
[20:38] <pjoul> geser: done
[20:38] <pjoul> i've just done my 5-a-day :)
[20:45] <geser> pjoul: you missed the other 6 dupes :)
[20:46] <pjoul> where?
[20:46] <pjoul> geser: ah so, thanks :)
[20:47] <secretlondon> if we have 9 dupes it's a real bug
[20:48] <pjoul> secretlondon: i've experienced an upgrade from gutsy to hardy and cannot reproduce this. anyone who meet this issue?
[20:49] <secretlondon> well the 10 users who reported,,
[20:50] <flithm> hey everyone... since upgrading to hardy I get all these errors like: "df: `/home/tim/.gvfs': Transport endpoint is not connected" when I run df, and same if I ls my home dir... anyone know what this is about?
[20:50] <pjoul> secretlondon: all were reported by one person
[20:51] <secretlondon> ok
[20:53] <james_w> flithm: ouch, is your homedir NFS mounted or anything?
[20:53] <flithm> james_w: nope, nothing like that... fresh install, not an upgrade
[20:54] <flithm> should fuse be running or anything? cuz there's no fuse processes, but I do see gvfsd running
[20:55] <pjoul> incomplete is somethinh like NEEDINFO?
[20:55] <secretlondon> yes
[20:55] <bdmurray> pjoul: that is correct
[20:56] <james_w> flithm: the message with ls is the same?
[20:57] <flithm> james_w: err sorry no, when I run ls I see this: "d????????? ? ? ? ? ? .gvfs" where a normal entry might look like: "-rw-r--r-- 1 tim tim 100 2008-04-25 08:38 .gtk-bookmarks"
[20:57] <james_w> flithm: but it's still .gvfs, so that's a gvfs problem
[20:58] <pjoul> " Starting in Hardy, my forward/back buttons on my Logitech MX500 have worked in Firefox. They still don't work in Nautilus."
[20:58] <pjoul> cannot uderstand it
[20:58] <pjoul> Bug #222060
[20:58] <ubotu> Launchpad bug 222060 in nautilus "Mouse's Back/Forward buttons don't work in nautilus" [Undecided,New] https://launchpad.net/bugs/222060
[20:58] <james_w> flithm: sorry, I was confused, I thought it affected your whole homedir.
[20:59] <flithm> james_w: yeah it's definitely limited to gvfs, sorry I wasn't clear there... should I not worry about it? any idea how to fix it?
[20:59] <james_w> flithm: yep, you should worry, let me have a look for you.
[20:59] <james_w> well, don't worry *too* much.
[20:59] <flithm> james_w: haha thanks... I've been googling for a while and haven't found any answers, although I did see that I'm not alone
[21:01] <james_w> flithm: you mentioned fuse, was there a reason for that?
[21:03] <flithm> james_w: yeah I was under the impression gvfs uses fuse... so I thought the issue might be there since fuse isn't running any processes that I can see, but it was just a total stab in the dark
[21:03] <james_w> gvfs uses allsorts, including fuse
[21:03] <flithm> ahhh okay
[21:14] <flithm> james_w: any ideas? so far it doesn't seem to be harming anything
[21:15] <pjoul> bdmurray: what status should i set if it's and upstream bug?
[21:18] <bdmurray> Confirmed since it is sounds like a valid bug in Ubuntu
[21:19] <james_w> flithm: sorry, in a meeting at the moment, are you around for a little while longer?
[21:20] <flithm> james_w: yeah no problem, I'll be around
[21:29] <james_w> flithm: https://bugs.edge.launchpad.net/ubuntu/+source/gvfs/+bug/212789 looks relevant
[21:29] <ubotu> Launchpad bug 212789 in gvfs "gvfs fuse mount is not functional after logout and subsequent login" [Undecided,Confirmed]
[21:35] <bdmurray> ogasawara: where can I find kernel config options for powerpc?
[21:35] <ogasawara> bdmurray: I imagine in ubuntu-hardy/debian/config/powerpc
[21:40] <bdmurray> that was it thanks!
[22:36] <flithm> james_w: yup that's exactly it... thanks! I assume at some point a fix will be pushed down?
[22:38] * james_w admits to not being able to answer that question as he didn't read the report.
[22:40] <james_w> flithm: I expect there will be a fix, as for whether it will be pushed to hardy I can't say, as the appropriate person hasn't looked at it yet.
[22:40] <james_w> let me see if there is an upstream report, that would speed things up.
[22:42] <lucent> Hardy is about 80% of what I would like to see from a "release". The remaining 20% are things that no OS does correctly on release day ;P
[22:42] <james_w> flithm: I can't find one upstream. Hopefully your bug will be looked at by someone better than me soon.
[22:43] <james_w> sorry, I don't mean looked at, I mean acted upon
[22:44] <lucent> flithm: I reported a snafu with virt-manager when Hardy was released, within 12-15 hours or so a fix was posted to launchpad and committed to hardy-proposed
[22:44] <lucent> that's epic. I have rarely seen any OS get a fix so quickly for something.. it has a lot to do with the maintainer being awake too
[22:45] * calc is waiting to do a OOo updates upload until more bugs come in
[22:46] <lucent> calc: I recently helped my eldest sister with her wedding invitations, it was a "Form letter"
[22:46] <lucent> from start to finish it took about 8 hours of work
[22:47] <james_w> calc: heh, that doesn't seem very likely :-)
[22:47] <lucent> the printing wasn't right, or it was on the wrong side of the virtual page
[22:47] <lucent> etc.
[22:47] <lucent> so we end up with half printed cards
[22:47] <lucent> It was pretty ridiculous. It did work though
[22:47] <lucent> we could not get Microsoft Office to do this worth a damn.
[22:48] <lucent> OOo at least worked after some elbow grease
[22:49] <lucent> just thought I'd share that, I didn't know where the bug was and was rushed to get these things done, but it is a feature that "real people" use
[22:53] <calc> lucent: hmm yuck :(
[22:54] <calc> lucent: there are some bugs i have seen related to doing address merged documents, but not sure if the one you ran into is the same
[22:54] <calc> lucent: i think the ones i have seen are supposed to be fixed for 3.0
[22:56] <lucent> :)
[22:57] <lucent> it's a little strange, I must say, to be the younger geekling brother saying "It's okay, it's just a little error message"... and then instantly she begins wailing and crying and freaking out about her wedding invitations
[22:57] <lucent> I didn't like that part so much ;/
[22:58] <lucent> got it done though. Would be pretty neat if future geekling brothers were spared from the same treatment by engaged older sisters, y'know.
[23:00] <lucent> I liked Linus T's bug report, "Wife cannot view flash animation."
[23:00] <lucent> I would be tempted to file one "Sister is freaking out about wedding invitations"
[23:21] <doug2266778822> i have asked several times in #ubuntu and on ubuntu forums no one seems to want to help me so i am posting here it looks like a big bug to me http://ubuntuforums.org/showthread.php?p=4793889#post4793889
=== secretlondo is now known as secretlondon
[23:24] <bdmurray> doug2266778822: are you the forum poster?
[23:24] <doug2266778822> bdmurray: yes i am
[23:26] <bdmurray> what application are you using to watch the dvd?
[23:38] <doug2266778822> bdmurray: any ideas?
[23:39] <doug2266778822> bdmurray: sorry i was using mplayer.
[23:39] <doug2266778822> bdmurray: i tried vlc but it would not load them for some reason.
[23:41] <bdmurray> doug2266778822: and you had mplayer working with Jaws right?
[23:41] <doug2266778822> bdmurray: yes.
[23:42] <bdmurray> If you could pastebin your dmesg after trying it that might be helpful
[23:43] <doug2266778822> bdmurray: that is what the dmesg said every time was that exact error.
[23:44] <doug2266778822> bdmurray: brb and i will upload a pic for u of it
[23:44] <bdmurray> okay
[23:48] <doug2266778822> bdmurray: i am back im in middle of installign the codecs after i uninstalled them to see if that may help it. so it will be a couple mins.
[23:49] <bdmurray> no problem I'm here for another hour or so
[23:52] <doug2266778822> bdmurray: im abotut o upload a pic for u
[23:52] <doug2266778822> about to*
[23:53] <doug2266778822> bdmurray: here is the error http://picpaste.com/Screenshot_27.png
[23:54] <bdmurray> the output of 'dmesg' in a terminal would be quite helpful here
[23:57] <doug2266778822> bdmurray: how do i do that?
[23:58] <bdmurray> doug2266778822: start gnome-terminal and type in dmesg (after receiving the error) and copy and paste the output to a pastebin website
[23:58] <bdmurray> !pastebin
[23:58] <ubotu> pastebin is a service to post multiple-lined texts so you don't flood the channel. The Ubuntu pastebin is at http://paste.ubuntu-nl.org (make sure you give us the URL for your paste - see also the channel topic)