commit

test.json

@@ -0,0 +1,402 @@
+[
+  {
+    "text": "can i register?",
+    "label": "create_account"
+  },
+  {
+    "text": "i have no account, what do i have to do?",
+    "label": "Account Creation"
+  },
+  {
+    "text": "i watn to know if i can register two profiles with the same email address",
+    "label": "create_account"
+  },
+  {
+    "text": "how can I create an online account?",
+    "label": "create_account"
+  },
+  {
+    "text": "please, i want to know if i could create more than one profile with a single email address",
+    "label": "create_account"
+  },
+  {
+    "text": "I've got no profile, how can I create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "i dont have an online account, open one",
+    "label": "create_account"
+  },
+  {
+    "text": "can u ask an agent to open a user account?",
+    "label": "create_account"
+  },
+  {
+    "text": "ive got no profile",
+    "label": "create_account"
+  },
+  {
+    "text": "could u ask an agent where i can open a user account?",
+    "label": "create_account"
+  },
+  {
+    "text": "I changed my mind, what should I do to cancel my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i changed my mind, what do i have to do to delete my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I odn't want my user account, how do I delete it?",
+    "label": "Remove account"
+  },
+  {
+    "text": "I want to delete my account, where can I do it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "can I remove my onlinr account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, how can I cancel my user account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "where to delete my profile",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, how do I remove my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "where do I close my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my user account, how can I delete it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I want to change my profile, how can I do it?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I need help making changes to my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can I make changes to my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how do i edit the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me modify my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to make changes to my profile",
+    "label": "Update account"
+  },
+  {
+    "text": "help me make changes to the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "could u ask an agent how to update the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I need help changing my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me modify the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "could u ask an agent if i could retrieve my password?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account was hacked, how do I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my account was hacked, can u recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my password, help me retrieve it",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my password, help me reset it",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account was hacked, can you recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my account password, how do I reset it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my account password, how do I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my account password, help me retrieve it",
+    "label": "password recover"
+  },
+  {
+    "text": "I forgot my account password, what should I do to reset it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "can yoy tell me about the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "tell me if my reimbursement was processed",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to view the status of my refund, what can I do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "where do I track my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "could u ask an agent if i can view the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "how do I check the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "how do I see the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "how can i check the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "where do i check the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to check the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to check your reimbursement policy, what can I do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "cam u ask an agent if i can see their money back guarantee?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to check your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to view  your refund policy, can you help me ?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how to view your money bqck policy",
+    "label": "Verify refund"
+  },
+  {
+    "text": "i wanna view your money back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I need information about your money back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how to see your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where do i see your money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can I check your refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I weant to use my other  account, switch them",
+    "label": "switch_account"
+  },
+  {
+    "text": "ask an agent if i can change to another user account",
+    "label": "switch_account"
+  },
+  {
+    "text": "where to change to another profile",
+    "label": "switch_account"
+  },
+  {
+    "text": "can u ask an agent if i could switch to aqnother account, please?",
+    "label": "switch_account"
+  },
+  {
+    "text": "i wanna use my other profile, i need help changing them",
+    "label": "switch_account"
+  },
+  {
+    "text": "I need help changing to another user account",
+    "label": "switch_account"
+  },
+  {
+    "text": "i want to use my other online account, how do i switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where to change to another online account",
+    "label": "switch_account"
+  },
+  {
+    "text": "i wanna change to another cacount",
+    "label": "switch_account"
+  },
+  {
+    "text": "ask an agent if i can change to another online account",
+    "label": "switch_account"
+  },
+  {
+    "text": "I have a problem when trying to pay for my online order, notify it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "could you ask an agent where I can report issues making a payment, please?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "ask an agent how i can inform of problems paying",
+    "label": "payment_issue"
+  },
+  {
+    "text": "where do I notify problems paying?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I get an error message when I try to pay with card",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I want to notify an issue making a apyment, can you help me?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I get an error message when I attempt to pay for my order",
+    "label": "payment_issue"
+  },
+  {
+    "text": "a error pops when I try to pay for my online order, what should I do?",
+    "label": "Payment problem"
+  },
+  {
+    "text": "how to inform of issues with my payment",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have a problem making a payment with card, can I notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "the concert was postponed and i want to get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, help me get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "how to get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "I need a refund, how do I obtain one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was postponed and i wanna get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was cancelled, get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, help me request a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "I want to request a reimbursement, what can I do?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, what do I have to do to get a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was cancelled, what can I do?",
+    "label": "get_refund"
+  },
+  {
+    "text": "I want to request some bills, can you tell me how I can do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "ask an agent how I can request somebills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to see a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to download a bill, can you tell me where to do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to ger a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to know where to download a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I wanna know where to obtain a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to download a bill, can you tell me how to do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I need help getting an invoice",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you tell me how I can download some invoices?",
+    "label": "get_invoice"
+  }
+]

train.json

@@ -0,0 +1,2002 @@
+[
+  {
+    "text": "I don't have an online account, what do I have to do to register?",
+    "label": "create_account"
+  },
+  {
+    "text": "can you tell me if i can regisger two accounts with a single email address?",
+    "label": "create_account"
+  },
+  {
+    "text": "I have no online account, open one, please",
+    "label": "create_account"
+  },
+  {
+    "text": "could you ask an agent how to open an account, please?",
+    "label": "create_account"
+  },
+  {
+    "text": "i want an online account, create one",
+    "label": "create_account"
+  },
+  {
+    "text": "i want an account, i need help opening one",
+    "label": "create_account"
+  },
+  {
+    "text": "tell me if I can register  two online accounts with the same email",
+    "label": "create_account"
+  },
+  {
+    "text": "i want to know if i could create two profiles with the same email address",
+    "label": "create_account"
+  },
+  {
+    "text": "were to create an onlind account",
+    "label": "create_account"
+  },
+  {
+    "text": "i wanna know if i can create more than one user account with a single email address",
+    "label": "create_account"
+  },
+  {
+    "text": "can I create two online accounts with a single email?",
+    "label": "create_account"
+  },
+  {
+    "text": "I don't have a user account, how do I create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I have no user account, what do I have to do to create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I want to know if I can own several accounts",
+    "label": "create_account"
+  },
+  {
+    "text": "I don't have a profile , can I creae one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I don't have an online account, I need help creating one",
+    "label": "create_account"
+  },
+  {
+    "text": "I want to know if I can register several user accounts with the same email address",
+    "label": "create_account"
+  },
+  {
+    "text": "I want an account, what do I have to do to open one?",
+    "label": "create_account"
+  },
+  {
+    "text": "tell me if I could register two user accounts with a single email address",
+    "label": "create_account"
+  },
+  {
+    "text": "I don't have a account, I need help opening one",
+    "label": "create_account"
+  },
+  {
+    "text": "I haven't got a user account, can you register?",
+    "label": "create_account"
+  },
+  {
+    "text": "I need a user account and I want to create one",
+    "label": "create_account"
+  },
+  {
+    "text": "I need an online account, how can I open one?",
+    "label": "create_account"
+  },
+  {
+    "text": "I don't have a profile, how do I create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "tell me if I can register two accounts with a single email address",
+    "label": "create_account"
+  },
+  {
+    "text": "I haven't got an online account, help me open one",
+    "label": "create_account"
+  },
+  {
+    "text": "ive got no online account, what can i do to register?",
+    "label": "create_account"
+  },
+  {
+    "text": "I want to know if I can register several profiles with the same email address",
+    "label": "create_account"
+  },
+  {
+    "text": "i need help registering",
+    "label": "create_account"
+  },
+  {
+    "text": "i want to know if i can have several accounts",
+    "label": "create_account"
+  },
+  {
+    "text": "I need an account, I need help opening one",
+    "label": "create_account"
+  },
+  {
+    "text": "i want to create an account, what do i have to do?",
+    "label": "create_account"
+  },
+  {
+    "text": "I'd like a user account, open one",
+    "label": "create_account"
+  },
+  {
+    "text": "I want a user account , open one",
+    "label": "create_account"
+  },
+  {
+    "text": "I need an online account, what do I have to do?",
+    "label": "create_account"
+  },
+  {
+    "text": "I want to know if I can create more than one account with a single email",
+    "label": "create_account"
+  },
+  {
+    "text": "I don't have a user account, register",
+    "label": "create_account"
+  },
+  {
+    "text": "I want to register, what do I have to do?",
+    "label": "create_account"
+  },
+  {
+    "text": "I haven't got an online account, I need help opening one",
+    "label": "create_account"
+  },
+  {
+    "text": "I want to know if I can register more than one user account with a single email address",
+    "label": "create_account"
+  },
+  {
+    "text": "I want to knoe if I can create two profiles with an single email address",
+    "label": "create_account"
+  },
+  {
+    "text": "can I own more than one account?",
+    "label": "create_account"
+  },
+  {
+    "text": "i want a profile, what should i do?",
+    "label": "create_account"
+  },
+  {
+    "text": "I need an online account, what should I do to create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "i dont have a account, i need help opening one",
+    "label": "create_account"
+  },
+  {
+    "text": "I want a profille, how can I create one?",
+    "label": "create_account"
+  },
+  {
+    "text": "how can I open an online account?",
+    "label": "create_account"
+  },
+  {
+    "text": "ask an agent how i could create a user account",
+    "label": "create_account"
+  },
+  {
+    "text": "i dont have an online account, what can i do?",
+    "label": "create_account"
+  },
+  {
+    "text": "i have no account, what do i have to do?",
+    "label": "create_account"
+  },
+  {
+    "text": "how can I modify the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can u ask an agent how to make changes to my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to update the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "could you ask an agent how I can modify my profile, please?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to edit the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to edit my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to update the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to make changes to the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me edit my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how can I update my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can i edit the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to update the information on my profile, how can I do it ?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to edit the information on mny profile, how can I do it?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can you ask an agent how I can update the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can i make changes to the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I need help editing my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to update my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to modify the information on my profile, how can I do it?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how canI change my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to make changes to the information on my profile, how can I do it?",
+    "label": "edit_account"
+  },
+  {
+    "text": " need ehlp modifying my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "ask an agent how to edit the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can u ask an agent to modify ther information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can i modify the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to update my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me change my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to modify the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how can I make changes to my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me update the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "could you ask an agent to edit the information on my profile, please?",
+    "label": "edit_account"
+  },
+  {
+    "text": "help me change the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can I update my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "ask an agent if i can modify the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "I want to edit the information on my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can I update the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "sak an agent how i can update my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "please, can you ask an agent if I can edit my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "i wanna make changes to my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "can I change my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "i want to modify my profile, how can i do it?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to modify my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how to modify the information on my proflie",
+    "label": "edit_account"
+  },
+  {
+    "text": "how do I update my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how do I edit my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can u ask an agent if i can update my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can u ask an agent how to update my profile ?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can I edit the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "how do I change the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "ask an agent how to edit my profile",
+    "label": "edit_account"
+  },
+  {
+    "text": "how can I edit the information on my profile?",
+    "label": "edit_account"
+  },
+  {
+    "text": "can I close my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my account, can you delete it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "how do i close my online account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "can i delete my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "ask an agent where to delete my user account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, what can I do to remove myprofile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i changed my mind and i wanna cancel my account",
+    "label": "delete_account"
+  },
+  {
+    "text": "ask an agent where to cancel my online account",
+    "label": "delete_account"
+  },
+  {
+    "text": "can u ask an agent if i can close my online account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my profile, how can I cancel it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "how can I remove my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "could u ask an agent where to remove my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my profile, what can I do to remove it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, help me remove my profile",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, I need help removing my online account",
+    "label": "delete_account"
+  },
+  {
+    "text": "i dont want my online acount and i wanna remove it",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, delete my account",
+    "label": "delete_account"
+  },
+  {
+    "text": "how to close my account",
+    "label": "delete_account"
+  },
+  {
+    "text": "can you ask an agent where I could remove my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i wanna cancel my online account, how can i do it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, what do I have to do to delete my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind, can you remove my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i want to close my user account, where could i do it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i dont want my profile, whyat do i have to do to cancel it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i changed my mind, what should i do to remove my profile?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my user account and I want to cancel it",
+    "label": "delete_account"
+  },
+  {
+    "text": "ask an agent where i can close my user account",
+    "label": "delete_account"
+  },
+  {
+    "text": "can I close my user account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changd my mind, delete my user account",
+    "label": "delete_account"
+  },
+  {
+    "text": "could u ask an agent how i can remove my account, please?",
+    "label": "delete_account"
+  },
+  {
+    "text": "can i cancel my account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I need help deleting my account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changed my mind and I want to close my online account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my online account, what should I do to cancel it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my account, can I remove it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "can I remove my  user account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "how can i cancel my online account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "where to close my user account",
+    "label": "delete_account"
+  },
+  {
+    "text": "i changed my midn, close my user account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I need help closing my profile",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my account, can you close it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I  want to remove my online account , where can I do it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "ask an agent where to remove my account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I don't want my profile, help me close it",
+    "label": "delete_account"
+  },
+  {
+    "text": "i changed my mind, what do i have to do to remove my online account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "i wanna close my user account, where can i do it?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I changfed my mind, what do I have to do to delete my user acccount?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I chnaged my mind, I need help deleting my user account",
+    "label": "delete_account"
+  },
+  {
+    "text": "I need help deleting my profile",
+    "label": "delete_account"
+  },
+  {
+    "text": "i changed my mind, can u remove my user account?",
+    "label": "delete_account"
+  },
+  {
+    "text": "I would like to use my other online account , could you switch them, please?",
+    "label": "switch_account"
+  },
+  {
+    "text": "i want to use my other online account, can u change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "how do i change to another account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other profile, how can I change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, change them",
+    "label": "switch_account"
+  },
+  {
+    "text": "i want to use my other user account, switch them",
+    "label": "switch_account"
+  },
+  {
+    "text": "can i change to another user account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where do i change to another profile?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, help me change them",
+    "label": "switch_account"
+  },
+  {
+    "text": "help mew switch to another online account, please",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other profile, switch them",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other online account, what can I do to change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other profile, can you switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "how can I change to another profile?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use mmy other user account, how do I change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other account, how can I change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, what can I do to switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "how to change to another account",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other profile, how do I change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "i wanna use my other profile, can u change them, please?",
+    "label": "switch_account"
+  },
+  {
+    "text": "ask an agent if I could switch to another account",
+    "label": "switch_account"
+  },
+  {
+    "text": "how do i change to another profile?",
+    "label": "switch_account"
+  },
+  {
+    "text": "how can I change to another user account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, switch them",
+    "label": "switch_account"
+  },
+  {
+    "text": "i want to use my other account, can u switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "could you ask an agent if I could change to another user account ?",
+    "label": "switch_account"
+  },
+  {
+    "text": "ask an agent how to change to another account",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, I need help changing them",
+    "label": "switch_account"
+  },
+  {
+    "text": "where can I change to another online account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where to switch to another online account",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other account, I need help switching them",
+    "label": "switch_account"
+  },
+  {
+    "text": "where can I switch to another profile?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where do I change to another online account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "where to switch to another profile",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to change to another online accdount",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, what should I do to change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I need help changing to another account",
+    "label": "switch_account"
+  },
+  {
+    "text": "where do I switch to another account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other account, what do I have to do to switch them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I need help switching to another online account",
+    "label": "switch_account"
+  },
+  {
+    "text": "ask an agent how to switch to another account",
+    "label": "switch_account"
+  },
+  {
+    "text": "how to change to another user account",
+    "label": "switch_account"
+  },
+  {
+    "text": "i wanna use my other account, what should i do to change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "can I change to another profile?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other online account, what do I have to do to change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other user account, I need help switching them",
+    "label": "switch_account"
+  },
+  {
+    "text": "how can I switch to another online account?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other profile, what should I do to change them?",
+    "label": "switch_account"
+  },
+  {
+    "text": "I want to use my other account, I need help changing them",
+    "label": "switch_account"
+  },
+  {
+    "text": "how can i switch to another profile?",
+    "label": "switch_account"
+  },
+  {
+    "text": "what can you tell me about getting some bills?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell me where I can request a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "ask an agent if i can obtain some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to obtain a invoice, can hou tell me where I can do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to get information baout seeing some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you tell me how to see an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell me how I can get an invoice",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you ask an agent if i can get some invoices?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "what information do you have about downloading a bill?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "please, i want to know how to download a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to see a bill, can you tell me where I can do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to obtain a bill, caan you show me some information?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i would like to request an invoice, can you tell me how I can do it, please?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "where can I obtain an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can u ask an agent if i can see an bill?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can I see some bills?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "help me get a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "see some invoices",
+    "label": "get_invoice"
+  },
+  {
+    "text": "how can I get some bils?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "what can you tell me aboutr obtaining an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell me about getting some invoices",
+    "label": "get_invoice"
+  },
+  {
+    "text": "what can you tell me about getting sme invoices?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell me where to obtain a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can u ask an agent where to download an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "please, could u ask an agent if I could see some invoices?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I need information about seeing an invoice",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can I request a bill?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you download an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell me about downloading a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "information about obtaining a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "is it possible to download a bill?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i need information about getting some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I need help requesting an invoice",
+    "label": "get_invoice"
+  },
+  {
+    "text": "what information do you have about obtaining some bills?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "i want to download a bill, can you tell me how I can do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can I get a bill?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to know how to obtain an invoice",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell mew were to see a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "how do I obtain some bills?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to get information about downloading a bill",
+    "label": "get_invoice"
+  },
+  {
+    "text": "download some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "can you send me an invoice?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I wanna obtain some invoices, can you tell me how to do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "do you mind asking an agent how I could request some invoices?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to obtain  some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to see some invoices , tell me how I can do it",
+    "label": "get_invoice"
+  },
+  {
+    "text": "ask an agent how to get some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "tell me how to obtain some invoices",
+    "label": "get_invoice"
+  },
+  {
+    "text": "I want to request a bill, can  you tell me where to do it?",
+    "label": "get_invoice"
+  },
+  {
+    "text": "teol me about getting some bills",
+    "label": "get_invoice"
+  },
+  {
+    "text": "the game was postponed, help me obtain a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was postponed, what should I do to obtain a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, what should I do to request a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "ask an agent if i can receive a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was postponed, what do i have to do to request a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, how do i get a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was cancelled, what should I do to get a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, what should i do?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was postponed and i wanna obtain a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, what do I have to do to obtain a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was cancelled, help me obtain a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, what should I do to request a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was cancelled, what can I do to obtain a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was cancelled, help me egt a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was postponed , what do i have to do to obtain a reimbursement ?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was cancelled, how do I get a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "i need help obtaining a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "where do i request a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "I want a refund, what should I do to get one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "wjere can i obtain a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was cancelled and I want to obtain a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "I need a reimbursement, what should I do to obtain one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, what should I do to get a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "I need a reimbursement, help me get one",
+    "label": "get_refund"
+  },
+  {
+    "text": "could u ask an agent to request a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was postponed, what can I do to request a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, can I get a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "i want a reimbursement, can i request one ?",
+    "label": "get_refund"
+  },
+  {
+    "text": "ask an agent to get a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "where can I get a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "can you ask an agent where to request a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "i wanta reimbursement, what should i do?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was postponed, obtain a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was postponed, can you help me?",
+    "label": "get_refund"
+  },
+  {
+    "text": "id like a refund, what do i have to do to get one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was cancelled, get a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was cancelled, how could I request a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the concert was postponed, what should I do to get a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "he game was postponed, could I obtain a reimbursement ?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was postponed, how can I obtain a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "I want a refund, how do I get one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was postponed, how do I request a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was cancelled, what do I have to do?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was cancelled, what should i do to obtain a reimbursement?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was cancelled and I would like to request a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the game was postponed and I want to obtain a refund",
+    "label": "get_refund"
+  },
+  {
+    "text": "ask an agent where i could obtain a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "the event was cancelled, how do i request a refund?",
+    "label": "get_refund"
+  },
+  {
+    "text": "the show was postponed and i wanna request a reimbursement",
+    "label": "get_refund"
+  },
+  {
+    "text": "i need a refund, what can i do to obtain one?",
+    "label": "get_refund"
+  },
+  {
+    "text": "i have an issue making a payment with card and i want to inform of it, please",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I attempted to pay, but my card was charged anyway and I want to notify it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I want to notify a problem making a payment, can you help me?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue paying for my order, what can I do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "help me inform of issues paying",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I get an error message when I try to make a payment, what do I have to do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have a problem when trying to pay with card, how do I notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue making a payment with card, what should I do to inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I attempted to pay, but I was charged anyway, what do I have to do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "ask an agent to notify a payment problem",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I get an error when I attempt to make a payment",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i have an issue when trying to pay, what do i have to do to notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I want to notify a problem paying",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I tried to make a payment, but my card was charged anyway, how do I inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "how to solve a payment problem",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error when I attempted to make a payment, but my card was charged anyway, how can I notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error when I attempted to make a payment, but my card was charged anyway, what should I do to notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error when I attempted to make a payment, but I was charged anyway, can you notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I would like to solve payment issues",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I tried to make a payment, but my card was charged anyway, how do I report it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue when trying to pay, what do I have to do to inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue making a payment with card and I want to report it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i got an error message when i tried to pay, but my card was charged anyway and i wanna notify it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i get an error message when i attempt to make an payment for my online order, can u help me?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I attempted to make a payment, but my card was charged anyway, how can I inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i got an error message when i attempted to pay, but i was charged anyway",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I get an error when I attempt to make a payment for my order",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I need help reporting an issue paying",
+    "label": "payment_issue"
+  },
+  {
+    "text": "where do I report a payment issue?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "an error pops when I attempt to pay, what should I do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue when trying to pay for my online order, what do I have to do to report it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "help me solve a problem paying",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error when I tried to pay, but I was charged anyway and I want to inform of it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "how do I solve payment problems?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue paying, help me inform of it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i get an error message when i attempt to make a payment, can u helpme?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I  have a problem when trying to pay, help me report it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error when I tried to make a payment, but I was charged anyway, notify it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have a problem when trying to make a payment with card, what should I do to inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i have an issue making a payment with card, help me notify it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "where do  I inform of a problem making a payment?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I tried to make a payment, but I was charged anyway, can you help me?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I want to inform of a payment problem, what can I do?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have an issue paying, what can I do to inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error message when I attempted to make a payment, but I was charged anyway, can you inform of it, please?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I got an error when I attempted to make a payment, but I was charged anyway and I want to inform of it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have a problem when trying ot make a payment with card, I need help notifying it",
+    "label": "payment_issue"
+  },
+  {
+    "text": "i have a problem making a payment, how do i inform of it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "id like to solve issues making a payment",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I have a problem paying, what should I do to notify it?",
+    "label": "payment_issue"
+  },
+  {
+    "text": "I'm interested in your reimbursement polivy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i wanna see your refund policy, can u help me?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where do I see your money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "show me yoru moneh back policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to check your money back policy, what can I do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "check your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "please, could u ask an agent where to see their money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to see your reimbursement policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "please, can you ask an agent to check their reimbursement policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to check your refund policy, what should I do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to see your refund policy, can you help me?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i want to view your refund policy, can u help me?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to check your money back policy, can you help me?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can i see your money back guarantee?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "do I get a full refund in case I cancel my tickets?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i need help checking your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "ask an agent ot show me their refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "please, could u ask an agent if i could see their reimbursement policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "culd u ask an agent where i could check their refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can you ask an agent how I could check their refund policy, please?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can u ask an agent how to view their refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where can I see your refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "ask an agent how i can see their reimbursement policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to see your reimbursement policy, can you help me?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where do I see your refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can you give me information about your refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can you tell me ohw long do refunds take ?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "ask an agent to give me information about their reimbursement policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where can I check your money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i want to see your money back guarantee, what can i do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can u ask an agent how i can check their reimbursement policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "i wanna check your money back pooicy, what should i do,please?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I need help seeing your reimbursement policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to view your money back policy, what do I have to do?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how does the refund process work?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where can I view your reimbursement policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how can I check your money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can you give me information about your money back guarantee?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "please, ask an gaent how I can see their moneyback guarantee",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how can I check your reimbursement policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "ask an agent what their reimbursement policy is",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where can i check your reimbursemet policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where to see your reimbursement policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I don't know anything about your money back guarantee",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how can I view your money back policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I'm interested in your money back policy, tell me about it",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "can u ask an agent whats their reimbursement oplicy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "how to check your refund policy",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "I want to see your money back policy, can you help me ?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "where can i view your refund policy?",
+    "label": "check_refund_policy"
+  },
+  {
+    "text": "my online account was hacked and I want tyo get it back",
+    "label": "recover_password"
+  },
+  {
+    "text": "I lost my password and I'd like to retrieve  it, please",
+    "label": "recover_password"
+  },
+  {
+    "text": "could u ask an agent how i can reset my password?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my account's been hacked, what do I have to do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "someone stole my password, could you retrieve it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "ym profile's been hacked, reocver it",
+    "label": "recover_password"
+  },
+  {
+    "text": "could you ask an agent if I can retrieve my password, please ?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account was hacked and I want to recover it",
+    "label": "recover_password"
+  },
+  {
+    "text": "my user account was hacked, get it back",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile's been hacked, can you get it back?",
+    "label": "recover_password"
+  },
+  {
+    "text": "how can I retrieve my password?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I forgot my password, retrieve it, please",
+    "label": "recover_password"
+  },
+  {
+    "text": "can u ask an agent to reset my account password?",
+    "label": "recover_password"
+  },
+  {
+    "text": "i forgot my account pasword, what do i have to do to reset it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my user account's been hacked, what can i do to get it back?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile was hacked, recover it",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my password, how do I reset it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "how to recover my account password",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile has been hacked, what can i do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my user account was hacked, i need help getting it back",
+    "label": "recover_password"
+  },
+  {
+    "text": "I forgot my account password, how do I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my user account's been hacked, and I need help getting it back",
+    "label": "recover_password"
+  },
+  {
+    "text": "I need help resetting my password",
+    "label": "recover_password"
+  },
+  {
+    "text": "I want to retrieve my password , what should I do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I lost my account password, what should I do to reset it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I forgot my account password, retrieve it",
+    "label": "recover_password"
+  },
+  {
+    "text": "I lost my password, helpme recover it",
+    "label": "recover_password"
+  },
+  {
+    "text": "I lost my account password, can I retrieve it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I forgot my password, help me reset it",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account's been hacked, what should I do to get it back?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account's been hacked, what do I have to do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "i lost my password, what should i do to recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my cacount's been hacked, what can i do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile was hacked, can u recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I'd like to recover my password, what should I do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "i cant remember my account password, can u help me?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my online account's been hacked, how can Irecover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile's been hacked, what do I have to do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "how can I reset my account password?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my account has been hacked , how do i get it back?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I want to reset my password, how can I do it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "my profile's been hacked , and I need help recovering it",
+    "label": "recover_password"
+  },
+  {
+    "text": "my user account has been hacked, could I recover it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "i cant remember my account password, what can i do to reset it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I lost my account password, what should I do to retrieve it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I watn to reset my account password, what can I do?",
+    "label": "recover_password"
+  },
+  {
+    "text": "someone stole my password, what should I do to reset it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "could u ask an agent how i can retrieve my password?",
+    "label": "recover_password"
+  },
+  {
+    "text": "i forgot my account password, can i retrieve it?",
+    "label": "recover_password"
+  },
+  {
+    "text": "I can't remember my account password, I need help retrieving it",
+    "label": "recover_password"
+  },
+  {
+    "text": "tell me if my refund was processed",
+    "label": "track_refund"
+  },
+  {
+    "text": "I need help checking the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to see the status of my refund, can you help me?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know if my refund was processed",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to view the status of my reimbursement, what should I do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i want to view the status of my reimbursement, what should i do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "how do I  track my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "ask an agent if I can track my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "ask an agent if i can view the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "can you show me the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "what's the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to check the status of my reimbursement, can you hepp me?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i wanna check the status of my reimbursement, what should i do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to check the status of my reimbursement",
+    "label": "track_refund"
+  },
+  {
+    "text": "how do I check the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "ask an agent how i can view the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "please, ask an agent where i can track my reimbursement",
+    "label": "track_refund"
+  },
+  {
+    "text": "can I see the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "help me track my refund, please",
+    "label": "track_refund"
+  },
+  {
+    "text": "can I track my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "was my refund prlcessed?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I need help viewing the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "i wanna know the status of my refund, what should i do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I would like to track my reimbursement, what do I have to do, please?",
+    "label": "track_refund"
+  },
+  {
+    "text": "where do I track my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i want to know the status of my reimbursement",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to view the status of my reimbursement",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to view the status of my reimbursement, can you help me?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to track my reimbursemennt, what can I do, please?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know the status of my reimbursement, what do I have to do to track it?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know the status of my reimbursement, how do I track it?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to track my refund, can you help me?",
+    "label": "track_refund"
+  },
+  {
+    "text": "can you tell me if my refund has been  processed?",
+    "label": "track_refund"
+  },
+  {
+    "text": "can you check the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i need help tracking my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know the status of my refund, what do I have to do to track it?",
+    "label": "track_refund"
+  },
+  {
+    "text": "i want to know if my reimbursement was processed",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know the status of my refund, how do I track it?",
+    "label": "track_refund"
+  },
+  {
+    "text": "how to view the status of my reimbursemernt",
+    "label": "track_refund"
+  },
+  {
+    "text": "how do I view the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "can you find information about the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "can I check the status of my reimbursement ?",
+    "label": "track_refund"
+  },
+  {
+    "text": "where can I check the status of my reimbursement?",
+    "label": "track_refund"
+  },
+  {
+    "text": "ask an agent how i can check the status of my reimbursement",
+    "label": "track_refund"
+  },
+  {
+    "text": "how can I view the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to check the status of my refund, what should I do?",
+    "label": "track_refund"
+  },
+  {
+    "text": "can u ask an agent if i can see the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "I want to know the status of my refund",
+    "label": "track_refund"
+  },
+  {
+    "text": "wherw can I see the status of my refund?",
+    "label": "track_refund"
+  },
+  {
+    "text": "can you tell me if my refund was processed?",
+    "label": "track_refund"
+  }
+]