U: I'm looking for an expensive 2 star hotel.

S: I have the express by holiday inn cambridge with internet and parking. Would you like me to book that for you?

U: Is it located in the east?

S: Yes, that is located in the east.

U: That's what I want. Please book it for Thursday for 3 people staying 2 nights.

S: I'm sorry, I was unable to book the hotel for you. Would you like to look for a different place?

U: Yes, I would. How about a different hotel in the same price range?

S: I"m sorry but in that price range and star rating there is only the holiday express. Could we try another star rating?

U: Yes, the star does not matter, just try the same price range, please.

S: There are no other hotels located in the east. Is there another area you would prefer?

U: Just any hotel in the same price range please.

S: I can try the Lensfield hotel in the south, the university arms hotel in the centre, the marriot in the west, or the gonville hotel in the centre.

U: Do they mention having a friendly staff?
S: The staff at the four places were very friendly and courteous but there was an incident with staff at the University Arms Hotel but the other three hotels have good reviews on staff.