U: Hi, I could definitely use some help finding information on a particular hotel.

S: There are 33 hotels to choose from. What type of hotel do you prefer?

U: I am interested in the Gonville Hotel.

S: sure, what would you like to know?

U: I need the price range, area, and star of the hotel.

S: It is located in the centre and is in the expensive price range. It is a 3 star hotel.

U: Can you book it for me and get a reference number ?

S: Yeah, I can definitely do that.  What day would you like the reservation for?

U: I also need to make sure I get a room that is designated quiet
S: The Gonville may not be the right choice, as many guests have said it's noisy there. Shall I search for another option for you?