U: Saturday train from Norwich please.

S: The train from Norwich to Cambridge is about 45 minutes.  Do you have a preferred departure or arrival time?

U: Yes please. I would like to arrive by 14:00.

S: The best response I have to that is a train arriving at 13:35. Would you like me to book that option for you?

U: Yes, for 7 people please.

S: You have been successfully booked for 7 people on Train TR2334, Reference number 01MDBEIB. It departs Norwich at 12:16. Your total cost is 98.56 and is payable at the station.

U: I am also looking for a place to stay. I'd like a hotel with a star of 4 of course that will include free parking.

S: I will book it for you,is there anything else I can do for you ?

U: Before you book, the hotel has to be in the north, also. Do you have a hotel meeting my needs?

S: The Cambridge Belfry is perfect for you. Would you like me to book it?

U: Yes, please book that for the same group of people for 4 nights the same day. Wednesday would work also, and I need the reference number.

S: Unfortunately, I can't book either days for you.

U: Is there any other hotels that would work in that area that are 4 star?

S: I don't have any hotels in that area that are 4 star. I do have several guesthouses. Would that work for you?

U: No, I would really like a 4-star hotel in the north area with free parking. Can you please check again?

S: Sorry, there are only guesthouses.

U: I guess we will take a guesthouse then.  Which one would you recommend?

S: I recommend the acorn guest out. Shall I book that then.

U: Are their mattresses comfortable enough to spend all day relaxing?
S: While there are comments about the beds being comfortable, most of the past guests felt that the beds were of poor quality and not comfortable.