Question: How to cater for people that are disabled during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people with disability
section_headers: Protecting yourself
section_content: As we move towards a COVIDSafe Australia and states
and territories ease physical distancing measures, it’s vital to do everything
you can to continue to protect yourself and others from coronavirus:

good hygiene
physical distancing
avoiding public gatherings
if you are sick, stay home and if you have cold or flu-like symptoms get tested

Make sure you continue to go to any scheduled appointments with your doctor.
If you are worried about going to see them in person, contact them to arrange
a telehealth consultation.
You can also:

speak to your pharmacist about having medication delivered to you
consider getting groceries and other essentials delivered. A priority service is available for NDIS participants

Read the Department of Social Service's accessible, easy read, coronavirus
(COVID-19) resources.

Reviewer feedback on this answer:
The answer is geared towards all people and those with disabilities specifically although some of these guidelines like medication deliveries could be helpful to those with disabilities.
This answer is bad because it doesn’t talk about the disabled community at all. The answer only talks about medicine deliveries and how to stay away from people.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: Australia):
page_title: Accessing health services during coronavirus (COVID-19) restrictions
section_headers: In person at your health provider
section_content: For any general health issues and regular appointments, you can go to your
health provider’s surgery, as usual.
If you have symptoms of COVID-19, let your health provider know when making the appointment.
Also tell them any recent travel or potential contact with someone with
COVID-19.
When attending for treatment, follow the instructions your provider gives you.
This could include wearing a mask (your provider can give you one), sanitising
your hands when arriving and entering through a separate area.
Remember to practise physical distancing.
When receiving face-to-face care, your health care provider:

will follow all hand hygiene and cough etiquette protocols
will stay 1.5 metres from you, unless you need direct care
may or may not wear protective gear, depending on the situation — if they do, it does not mean they are unwell

If you need to make an appointment on behalf of someone else, get information
about their condition before calling. This will ensure you can provide
important details to your provider.
If you need medicines, you can still get them from pharmacies.

Reviewer feedback on this answer:
Answers are geared towards the average person and not someone with disabilities nor does it reference how a provider needs to care for someone with disabilities while COVID-19 is running rampant.
This answer is bad because it does not refer to disabled people at all. Instead, the answer only talks about how to make telehealth appointments and how to see your doctor.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: People with disability
section_content: The Government released the Management and operational plan for COVID-19 for
people with disability on 17 April. This plan sets out a national approach to
ensure that the healthcare needs of people with disability, their families and
carers can be met during the pandemic, including access to appropriate
screening, prevention and health care. You can find the full details of the
plan on the Department of Health
website.
The department understands that people with disability, their carers and their
families may be particularly affected by coronavirus.
People with disability who need help because of coronavirus can contact the
Disability Information Helpline on 1800 643 787. More information, links,
resources and support are available on the department’s Disability and
carer's webpage.

Reviewer feedback on this answer:
Answer does not give direct or explicit instructions or guidelines but does give a link for "full details of the plan" for requester to follow to get their answer.
This answer is acceptable because it gives information as to how the government is helping the disabled during the pandemic. Therefore, this answer can satisfy the question.

Reviewer ratings:
Acceptable
Acceptable