Question: What are some good communication strategies for workers that go to other people's homes?

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 4 Interacting with householders
section_content: 4.1 Providing and explaining available guidance
Objective: To make sure people understand what they need to do to maintain
safety.
Steps that will usually be needed:


If you are an employer or agency, providing your workers with information about how to operate safely in people’s homes.


Communicating with households prior to arrival, and on arrival, to ensure the household understands the social distancing and hygiene measures that should be followed once work has commenced.



Reviewer feedback on this answer:
This gives information that is specific about how to communicate with the client when going to their home, but does not give many strategies.
This is possibly for employees NOT for persons receiving persons into THEIR home and doesn't address that at all. The questions answered here isn't the one asked.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 7. Workforce management: guidance for employers and agencies
7.3 Communications and training
section_content: In this section

7.1 Team working
7.2 Work-related travel
7.3 Communications and training

7.3 Communications and training
7.3.1 Returning to work
Objective: To make sure all workers understand coronavirus related safety
procedures.
Steps that will usually be needed:


Providing clear, consistent and regular communication to improve understanding and consistency of ways of working amongst your workers.


Engaging with workers through existing communication routes and worker representatives to explain and agree any changes in working arrangements.


7.3.2 Ongoing communications
Objective: To make sure all workers are kept up to date with how safety
measures are being implemented or updated.
Steps that will usually be needed:


Ongoing engagement with workers, (including through trades unions or employee representative groups) to monitor and understand any unforeseen impacts of changes to working environments.


Awareness and focus on the importance of mental health at times of uncertainty. The government has published guidance on the mental health and wellbeing aspects of coronavirus (COVID-19).


Using simple, clear messaging to explain guidelines using images and clear language, with consideration of groups for which English may not be their first language.


Communicating approaches and operational procedures to households to help their adoption before work commences.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
The answer does NOT address helping the general public feel better when others must enter their home. It ignores this largely. One thing though, the info. it gives for employees COULD be tweaked and some of this could be applicable. There is enough info. here that COULD be useful, I will label as being "could be improved" because you could save some of it and add a lot.
This is not about workers that go to homes but rather about how workers returning to an office will interact.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 1. Thinking about risk
1.2 Sharing your risk assessment
section_content: Risk assessment results should be shared with others working in a home or when
visiting others’ homes. If possible, you should consider publishing the
results on your website (and we would expect all businesses with over 50
workers to do so).
Below you will find a notice you should display, which can also be provided as
cards, stickers or similar, to show you have followed this guidance.  
Staying COVID-19 Secure in
2020
(This file may not be suitable for users of assistive technology. Request an
accessible
format.)
*[COVID-19]: coronavirus

Reviewer feedback on this answer:
These are good resources. It answers the questions about safety that people might have. Cards and stickers seem good.
These give a few blanket statement strategies for alerting your clients, but don't give real communication strategies when in the home.

Reviewer ratings:
Acceptable
Could be Improved