Question: How will schools communicate with parents in the event of a COVID-19 school closure?

Answer passage (source: CDC):
page_title: K-12 Schools and Child Care Programs
section_headers: Dismissals
When should I dismiss our school/child care program?
section_content: Any decision about school dismissal or cancellation of school events should be
made in coordination with your local health officials. Schools are not
expected to make decisions about dismissals on their own.
You may need to temporarily dismiss school for 2-5 days, if a student or staff
member attended school before being confirmed as having COVID-19. This initial
short-term dismissal allows time for the local health officials to gain a
better understanding of the COVID-19 situation impacting the school and for
custodial staff to clean and disinfect the affected facilities. Work with the
local health officials to determine appropriate next steps, including whether
an extended dismissal duration is needed to stop or slow further spread of
COVID-19.
If there is substantial transmission in the local community, local health
officials may suggest extended school dismissalspdf iconpdf
icon (e.g., dismissals for longer than two weeks). This longer-
term, and likely broader-reaching, dismissal strategy is intended to slow
transmission rates of COVID-19 in the community.

Reviewer feedback on this answer:
Does not address means of communication re closures
Has advice about when to dismiss school, and doesn't address the question of how parents can communicate with the school.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: K-12 Schools and Child Care Programs
section_headers: Dismissals
If I make the decision for a school dismissal, what else should I consider?
section_content: In the event of a school dismissal, extracurricular group activities and large
events, such as performances, field trips, and sporting events should also be
cancelled. This may require close coordination with other partners and
organizations (e.g., high school athletics associations, music associations).
In addition, discourage students and staff from gathering or socializing
anywhere, like at a friend’s house, a favorite restaurant, or the local
shopping mall.
Ensure continuity of meal programs for your students. Consider ways to
distribute food to students who receive free or reduced cost meals. Check with
the US Department of Agriculture – Food and Nutrition Service for additional
information:
https://www.fns.usda.gov/disaster/USDAfoodsPandemicSchools.external
icon If there is
community spread of COVID-19, design strategies to avoid distribution in
settings where people might gather in a group or crowd. Consider options such
as “grab-and-go” bagged lunches or meal delivery.
Consider alternatives for providing essential medical and social services for
students. Continue providing necessary services for children with special
healthcare needs, or work with the state Title V Children and Youth with
Special Health Care Needs (CYSHCN) Program.

Reviewer feedback on this answer:
Does not address communication means of closures.
Has general advice for school administrators, but doesn't tell parents how to communicate with schools.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: K-12 Schools and Child Care Programs
section_headers: Parents
How will I know if my child's school is closed?
section_content: Look out for information from your school district. Information may come via
phone, email, or website depending on your school’s communication plan. Local
media outlets may provide updates, since they often monitor this information.

Reviewer feedback on this answer:
Directly addresses question, and provides a short but sensible answer about expecting phone calls, emails, and website updates.
Gives a statement that empasses all possible means of communicaton.

Reviewer ratings:
Excellent
Excellent