Question: What well-being support is available for persons affected by COVID-19

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people with disability
section_headers: Services and support
section_content: Telehealth services
You can access bulk-billed telehealth services from your doctor, nurse or
mental health professional via phone or videoconference. Learn more about
telehealth services.
Electronic prescriptions
We are fast tracking electronic prescription for up to 80% of general
practices and community pharmacies for those at greater risk of serious
illness.
Ordering prescription medications from home
You might be eligible to have prescription medications delivered from your
regular pharmacy through the Home Medicines Service.
Learn more about Home Medicines
Services or contact your
local pharmacist.
Stay connected and care for your mental health
Being isolated can be stressful and hard to manage. Learn more about how to
manage isolation.
Prioritising your mental wellbeing is an important part of staying healthy.
The Government’s Head to Health website is
the best place to start if you need some help coping with anxiety and worry
about coronavirus.
You can also visit the new Coronavirus Mental Wellbeing Support
Service provided by BeyondBlue.

Reviewer feedback on this answer:
Responded to the question appropriately and covered various aspects of "well-being" resources, along with links for further reading.
This answer is acceptable because it lists the medical and therapeutic services available to the public during the pandemic. Therefore, it does a good job at answering the question.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for older people
section_headers: Wellbeing support 
section_content: The Older Persons COVID-19 Support Line
Senior Australians, their families and carers can call the Older Persons
COVID-19 Support Line if they:

would like to talk with someone about the COVID-19 restrictions and the impact on them
are feeling lonely or are worried about a loved one
are caring for someone and need some information or a listening ear
need help or advice about changing the aged care services they are currently receiving
need help to access new care services or essential supplies such as shopping
are concerned about a friend or family member living with dementia

Older Persons COVID-19 Support Line
The Older Persons COVID-19 Support Line provides information and support to
senior Australians, their families and carers. Call Monday to Friday, except
public holidays, from 8.30am to 6pm.
1800 171 866
View contact
Community Visitors Scheme
The Community Visitors Scheme arranges volunteer visits to older people to
provide ongoing friendship and companionship. Visits are available to anyone
receiving government-subsidised residential aged care or Home Care Packages.
During the coronavirus pandemic, we are focusing on phone and virtual
friendships while physical distancing measures and visiting restrictions are
in place.
Read about the program and how to register.

Reviewer feedback on this answer:
Only provided information for "older persons"
This answer is acceptable because it talks about the support available to the elderly during the pandemic. Therefore, it does answer the question somewhat.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: Australia):
page_title: Isolation for coronavirus (COVID-19)
section_headers: Support services
section_content: There are a range of support services available to help you. You can do the
following:


Visit Head to Health for links to trusted Australian mental health online and phone supports, resources and treatment options. This useful website also has online programs and forums, as well as a range of digital information resources.


Contact your local state and territory health departments.


National Coronavirus Helpline
Call this line if you are seeking information on coronavirus (COVID-19) or
help with the COVIDSafe app. The line operates 24 hours a day, seven days a
week.
1800 020 080
View contact
Translating and Interpreting Service (TIS National)
TIS National is for people who do not speak English and for agencies and
businesses that need to communicate with their non-English speaking clients.
131 450 Translating and Interpreting Service (TIS
National)
View contact

Reviewer feedback on this answer:
Responded directly to the question but only provided links to external sites with the information instead of providing it directly.
This answer is acceptable because it lists some of the services provided to people during the pandemic. Therefore, it does a decent job at providing answers to the question.

Reviewer ratings:
Acceptable
Acceptable