Question: How can shops ensure equality in the workplace during COVID-19 pandemic?

Answer passage (source: UK):
page_title: Shops and branches
section_headers: 5. Cleaning the workplace
5.1 Before reopening
section_content: In this section

5.1 Before reopening
5.2 Keeping the workplace
5.3 Hygiene: handwashing, sanitation facilities and toilets
5.4 Customer fitting rooms
5.5 Handling goods, merchandise and other materials, and onsite vehicles

5.1 Before reopening
Objective: To make sure that any site or location that has been closed or
partially operated is clean and ready to restart, including:

an assessment for all sites, or parts of sites, that have been closed, before restarting work
cleaning procedures and providing hand sanitiser, before restarting work

Steps that will usually be needed:


Checking whether you need to service or adjust ventilation systems, for example, so that they do not automatically reduce ventilation levels due to lower than normal occupancy levels.


Most air conditioning systems do not need adjustment, however where systems serve multiple buildings, or you are unsure, advice should be sought from your heating ventilation and air conditioning (HVAC) engineers or advisers.


*[HVAC]: heating ventilation and air conditioning

Reviewer feedback on this answer:
Discusses steps to take prior to reopening. Doesn't mention equality at all.
This doesn't talk about equality in the workplace. It is focused on steps to safely prepare the workplace prior to reopening.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Shops and branches
section_headers: 5. Cleaning the workplace
5.3 Hygiene: handwashing, sanitation facilities and toilets
section_content: In this section

5.1 Before reopening
5.2 Keeping the workplace
5.3 Hygiene: handwashing, sanitation facilities and toilets
5.4 Customer fitting rooms
5.5 Handling goods, merchandise and other materials, and onsite vehicles

5.3 Hygiene: handwashing, sanitation facilities and toilets
Objective: To help everyone keep good hygiene through the working day.
Steps that will usually be needed:


Using signs and posters to build awareness of good handwashing technique, the need to increase handwashing frequency, avoid touching your face and to cough or sneeze into a tissue which is binned safely, or into your arm if a tissue is not available.


Providing regular reminders and signage to maintain hygiene standards.


Providing hand sanitiser in multiple locations in addition to washrooms.


Setting clear use and cleaning guidance for toilets to ensure they are kept clean and social distancing is achieved as much as possible.


Enhancing cleaning for busy areas.


Providing more waste facilities and more frequent rubbish collection.


Providing hand drying facilities – either paper towels or electrical driers.



Reviewer feedback on this answer:
Provides hygiene advice. Doesn't address the topic of equality at all.
This does not answer the question. Instead it focuses on how to prepare the workplace for COVID.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Shops and branches
section_headers: 2. Who should go to work?
2.3 Equality in the workplace
section_content: Objective: To treat everyone in your workplace equally.
In applying this guidance, employers should be mindful of the particular needs
of different groups of workers or individuals. For instance, employers have a
duty to make reasonable adjustments to avoid disabled workers being put at a
disadvantage compared to non-disabled people in the workplace.
It is breaking the law to discriminate, directly or indirectly, against anyone
because of a protected characteristic such as age, sex or disability.
Employers also have particular responsibilities towards disabled workers and
those who are new or expectant mothers.
Steps that will usually be needed:


Understanding and taking into account the particular circumstances of those with protected characteristics.


Involving and communicating appropriately with workers whose protected characteristics might either expose them to a different degree of risk, or might make any steps you are thinking about inappropriate or challenging for them.


Considering whether you need to put in place any particular measures or adjustments to take account of your duties under the equalities legislation.


Making reasonable adjustments to avoid disabled workers being put at a disadvantage, and assessing the health and safety risks for new or expectant mothers.


Making sure that the steps you take do not have an unjustifiable negative impact on some groups compared to others, for example, those with caring responsibilities or those with religious commitments.



Reviewer feedback on this answer:
Has specific instructions for ensuring equality in the workplace during the pandemic.
This directly answers the question and gives reasons why people might be discriminated against during the pandemic. It also specifies which workers employers have a responsibility to keep safe.

Reviewer ratings:
Excellent
Excellent