Question: What should I do if my company has me working in someone else's home?

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 7. Workforce management: guidance for employers and agencies
7.1 Team working
section_content: In this section

7.1 Team working
7.2 Work-related travel
7.3 Communications and training

7.1 Team working
Objective: To change the way work is organised to create distinct groups and
reduce the number of contacts each worker has.
Steps that will usually be needed:


Where multiple workers are in a home, creating fixed teams of workers who carry out their duties in those teams, and minimising contact between each team.


Identifying areas where people need to hand things to each other (such as shared tools and domestic appliances) and finding ways to remove direct contact, for example, by using drop-off points or transfer zones.


Allocating the same worker to the same household each time there is a visit, for example, the same cleaner each time.



Reviewer feedback on this answer:
Gives guidance to the employer on how they can best handle their business and does not take into consideration of the question from an employees point of view.
This gives basic guidelines for worker in homes and how to stay safe.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 7. Workforce management: guidance for employers and agencies
7.3 Communications and training
section_content: In this section

7.1 Team working
7.2 Work-related travel
7.3 Communications and training

7.3 Communications and training
7.3.1 Returning to work
Objective: To make sure all workers understand coronavirus related safety
procedures.
Steps that will usually be needed:


Providing clear, consistent and regular communication to improve understanding and consistency of ways of working amongst your workers.


Engaging with workers through existing communication routes and worker representatives to explain and agree any changes in working arrangements.


7.3.2 Ongoing communications
Objective: To make sure all workers are kept up to date with how safety
measures are being implemented or updated.
Steps that will usually be needed:


Ongoing engagement with workers, (including through trades unions or employee representative groups) to monitor and understand any unforeseen impacts of changes to working environments.


Awareness and focus on the importance of mental health at times of uncertainty. The government has published guidance on the mental health and wellbeing aspects of coronavirus (COVID-19).


Using simple, clear messaging to explain guidelines using images and clear language, with consideration of groups for which English may not be their first language.


Communicating approaches and operational procedures to households to help their adoption before work commences.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
Catered to the employer on what they should be doing during COVID to ensure safety. Question presented is from a workers perspective.
This talks about communicating with workers but does not address working in someone else's home.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 3. Social distancing at work
3.2 Moving around when working in a home
section_content: Objective: To maintain social distancing wherever possible while performing
work in the home.
It is recognised that for providers of some in-home services, it will not
always be possible to maintain physical distance from customers.
If it isn’t possible to maintain social distancing while working in the home
then extra attention needs to be paid to equipment, cleaning and hygiene to
reduce risk.
Working materials, such as tools or domestic appliances, should be assigned to
an individual and not shared if possible. If they need to be shared, they
should be shared by the smallest possible number of people.
Steps that will usually be needed:


Discussing with households ahead of a visit to ask that a 2m distance is kept from those working, if possible.


Asking that households leave all internal doors open to minimise contact with door handles.


Identifying busy areas across the household where people travel to, from or through, for example, stairs and corridors, and minimising movement within these areas.


Bringing your own food and drink to households and having breaks outside where possible.


Limiting the number of workers within a confined space to maintain social distancing.


Using a fixed pairing system if people have to work in close proximity. For example, during two-person assembly or maintenance.


Allocating the same workers to a household where jobs are repetitive. Employers and agencies should introduce fixed pairing to have the same individuals allocated to a household where jobs are repetitive in nature.



Reviewer feedback on this answer:
Provides suggestions on what an employee can do if the employer has them working in a home.
This is a comprehensive list off things to do to stay safe while working in someone else's home.

Reviewer ratings:
Acceptable
Excellent