McGill-NLP/feedbackQA huggingface dataset:
Question: How do I go about ordering swabs?

Answer passage (source: CDC):
page_title: How COVID-19 Spreads
section_headers: Person-to-person spread
section_content: The virus is thought to spread mainly from person-to-person.

Between people who are in close contact with one another (within about 6 feet).
Through respiratory droplets produced when an infected person coughs, sneezes, or talks.
These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
COVID-19 may be spread by people who are not showing symptoms.


Reviewer feedback on this answer:
Answer is relating to virus spread itself and does not answer provider's question about how to procure swabs.
This answer does not mention swabs at all. It is off-topic about virus spread.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Frequently Asked Questions about Laboratory Testing and COVID-19
section_headers: For Public Health Laboratories: Ordering Supplies
What is the new process for swab ordering?
section_content: Starting April 30, 2020, FEMA is assuming responsibility for the production
and distribution of LR-1, Flock Swabs. States can reach out to their federal
testing contact. The federal government will work with states who are on pace
to exceed their testing goals for the month to meet increased testing demand.
Learn more hereexternal
icon.

Reviewer feedback on this answer:
Answer is given directly letting provider know that FEMA is now responsible for Swabs, however it does not give the provider a way to contact them and assumes they already know how.
Describes a source of swabs and links to a website where they can be requested.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: How COVID-19 Spreads
How does the virus spread?
section_content: The virus that causes COVID-19 is thought to spread mainly from person to
person, mainly through respiratory droplets produced when an infected person
coughs or sneezes. These droplets can land in the mouths or noses of people
who are nearby or possibly be inhaled into the lungs. Spread is more likely
when people are in close contact with one another (within about 6 feet).
COVID-19 seems to be spreading easily and sustainably in the community
(“community spread”) in many affected geographic
areas. Community spread means people have been infected with the
virus in an area, including some who are not sure how or where they became
infected.
Learn what is known about the spread of newly emerged
coronaviruses.

Reviewer feedback on this answer:
Answer explains COVID-19 spreads and is more geared towards the lay-person rather than a healthcare professional querying on how to get needed supplies.
No mention of swabs or how to acquire them. Discusses community spread instead.

Reviewer ratings:
Bad
Bad
Question: What is the definition of being in quarantine?

Answer passage (source: CDC):
page_title: Quarantine and Isolation
section_headers: How are quarantine and isolation similar?
section_content: Both quarantine and isolation:

involve separation of people to protect the public
help limit further spread of COVID-19
can be done voluntarily or be required by health authorities


Reviewer feedback on this answer:
Describes the characteristics of quarantine in simple language.
This answer mentions quarantine, but doesn't really address what quarantine is.

Reviewer ratings:
Excellent
Could be Improved

Answer passage (source: CDC):
page_title: FAQs for Correctional and Detention Facilities
section_headers: Family Members of People Who Are Incarcerated at Correctional and Detention Facilities
What does it mean if someone I know is in quarantine?
section_content: Anyone who has close contact with a person with COVID-19 will need to put into
quarantine for at least 14 days. This means that they will be placed in a room
separate from others, until staff are sure that they don’t have symptoms.
During this time, they will be checked for COVID-19 symptoms twice a day. If
testing is available, a person in quarantine may be tested several times until
medical staff are sure they do not have the virus.

Reviewer feedback on this answer:
Gives a clear definition of quarantine in simple language.
This answer talks about being in quarantine, but really doesn't answer the question as to what being in quarantine is.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: CDC):
page_title: FAQs for Correctional and Detention Facilities
section_headers: Staff at Correctional and Detention Facilities
What does it mean to be in quarantine?
section_content: Anyone who has close contact with a person with COVID-19 will need to stay
away from other people for at least 14 days to see whether symptoms develop.
If you are a close contact of a person with COVID-19, you should self-
quarantine at home by staying in a separate room away from others. Read
Caring for Yourself at Home and What To Do if You Are
Sick to learn
more.

Reviewer feedback on this answer:
Has an implicit definition of quarantine involving separating yourself from others.
There should be a little more information.  It says who should be in quarantine, but not really what quarantine is.

Reviewer ratings:
Could be Improved
Could be Improved
Question: What kind of gloves are needed when dealing with Covid 19 patients?

Answer passage (source: CDC):
page_title: Personal Protective Equipment: Questions and Answers
section_headers: Gloves
Are extended length gloves necessary when caring for suspected or confirmed COVID-19 patients in healthcare settings?
section_content: According to CDC
Guidance, extended length gloves are not necessary when providing
care to suspected or confirmed COVID-19 patients. Extended length gloves can
be used, but CDC is not specifically recommending them at this time.

Reviewer feedback on this answer:
The answer doesn't really say what to use much as it says what not to use.
This is helpful as it says that extended length gloves aren't needed, but it doesn't say what gloves are needed. It would be a better answer if it included which gloves are needed when dealing with a COVID patient

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: CDC):
page_title: Personal Protective Equipment: Questions and Answers
section_headers: Gloves
What type of glove is recommended to care for suspected or confirmed COVID-19 patients in healthcare settings?
section_content: Nonsterile disposable patient examination gloves, which are used for routine
patient care in healthcare settings, are appropriate for the care of patients
with suspected or confirmed COVID-19.

Reviewer feedback on this answer:
It addresses the question specifically and succinctly.
It answers the question and talks specifically about which gloves to wear with a suspected COVID patient. Anyone familiar with gloves and patients can understand this answer.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Personal Protective Equipment: Questions and Answers
section_headers: Gloves
What standards should be considered when choosing gloves?
section_content: 
The American Society for Testing and Materials (ASTM)external icon has developed standards for patient examination gloves.
Standard specifications for nitrile gloves, natural rubber gloves, and polychloroprene gloves indicate higher minimum tensile strength and elongation requirements compared to vinyl gloves.1,2,3,4
The ASTM has developed standards for patient examination gloves. Length requirements for patient exam gloves must be a minimum of 220mm-230mm depending on glove size and material type.1,2,3,4


Reviewer feedback on this answer:
Gives the answer with technical details and is very thorough.
This answers the question what are the specifications or standards for patient examination gloves, which might be very helpful to avoid cheap knock offs. However, it doesn't actually say that patient examination gloves are the requirement when handling a suspected COVID-19 patient.

Reviewer ratings:
Excellent
Could be Improved
Question: Is COVID-19 disrupting the supply of other disease medicines?

Answer passage (source: CDC):
page_title: What to Know About HIV and COVID-19
section_headers: Are shortages of HIV medicine (ART) or pre-exposure prophylaxis (PrEP) expected?
section_content: Drug shortages or anticipated problems with HIV medicine have not been
identified.
The U.S. Food and Drug Administration (FDA) is closely monitoring the drug
supply chain as the COVID-19 outbreak has the potential to disrupt the supply
of medical and pharmaceutical products in the United States.
The National Alliance of State and Territorial AIDS Directors (NASTAD) has
also remained in contact with the major manufacturers of HIV medicine as many
of these products rely on ingredients produced in China.
As of March 10, 2020, there were no reports of manufacturing concerns or
supply shortages.
Learn more about the FDA’s response to COVID-19external
icon.

Reviewer feedback on this answer:
This answer only discusses HIV medicine, not medicine in general.
This answer specifically address disruptions/shortages in HIV medications.

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: CDC):
page_title: What to Know About Liver Disease and COVID-19
section_headers: Are shortages of hepatitis B or hepatitis C medicine expected?
section_content: No drug shortages or anticipated problems with medicine used to treat
hepatitis B or hepatitis C have been identified to date.
The U.S. Food and Drug Administration (FDA) is closely monitoring the drug
supply chain because the COVID-19 outbreak has the potential to disrupt the
supply of medical and pharmaceutical products in the United States.
Learn more about the FDA’s response to COVID-19external
icon and information on drug shortagesexternal
icon.

Reviewer feedback on this answer:
This answer only addresses hepatitis B and C medicine, not medicines in general.
This answer specifically addresses Hepatitis meidication shortages. This could be combined with Answer #1 to provide a more accurate response.

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: CDC):
page_title: What to Know About HIV and COVID-19
section_headers: Can HIV medicine (ART) be used to treat COVID-19?
section_content: Some types of HIV medicine (for example, lopinavir-ritonavir) to treat
COVID-19 are being evaluated. Results from a clinical trialexternal
icon in China showed that
lopinavir-ritonavir did not speed up recovery or reduce the amount of virus
produced in patients hospitalized with COVID-19 and pneumonia. More than 15
clinical trials of HIV medicines are registered on ClinicalTrials.govexternal
icon.
Until more is known about the effects of these medicines on COVID-19, people
with HIV should not switch their HIV medicine in an attempt to prevent or
treat COVID-19.

Reviewer feedback on this answer:
This is about testing HIV medicines for COVID use, and has nothing to do with the question.
This response doesn't answer the question about medicine disruption due to COVID-19.

Reviewer ratings:
Bad
Bad
Question: What surfaces should I be cleaning?

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Preparing Your Home and Family for COVID-19
What cleaning products should I use to protect against COVID-19?
section_content: Clean and disinfect frequently touched surfaces such as tables, doorknobs,
light switches, countertops, handles, desks, phones, keyboards, toilets,
faucets, and sinks. If surfaces are dirty, clean them using detergent or soap
and water prior to disinfection. To disinfect, most common EPA-registered
household disinfectants will work. See CDC’s recommendations for household
cleaning and disinfection.

Reviewer feedback on this answer:
The question asks for which surfaces should be cleaned, and the answer goes into a lot of detail of which surfaces should be cleaned regularly. It lists several surfaces specifically, and also indicates that all frequently touched surfaces should be cleaned.
This answer, while sparse, directly answers the question of what surfaces should be cleaned.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Cleaning and Disinfection
Is cleaning alone effective against the virus that causes COVID-19?
section_content: Cleaning does not kill germs, but by removing them, it lowers their numbers
and the risk of spreading infection. If a surface may have gotten the virus on
it from a person with or suspected to have COVID-19, the surface should be
cleaned and disinfected. Disinfecting kills germs on surfaces.

Reviewer feedback on this answer:
This answer does not address what surfaces should be cleaned, and thus does not answer the question.
While it addresses cleaning, it doesn't answer the actual question. The question asks which surfaces specifically should be cleaned, and there is no mention of that in the answer.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Retirement Communities and Independent Living Facilities
section_headers: Planning and Preparedness
Does CDC have recommendations for cleaning and disinfecting surfaces?
section_content: Routinely clean and disinfect frequently touched surfaces (e.g., doorknobs,
light switches, countertops) with cleaners that you typically use. Use all
cleaning products according to the directions on the label. Practice strict
infection control procedures if there is a case in your
facility.
Follow CDC’s Cleaning and Disinfection Recommendations for
Communities.

Reviewer feedback on this answer:
The question asks which surfaces should be cleaned, and the answer lists a couple of specific surfaces that should be cleaned. But it is not a long list, and leaves out many of the surfaces that should be cleaned regularly.
This answer, while sparse, directly addresses the question of what surfaces should be cleaned.

Reviewer ratings:
Acceptable
Acceptable
Question: Are first responders high priority for COVID-19 testing?

Answer passage (source: CDC):
page_title: FAQs for Wildland Firefighters
section_headers: Are first responders, like wildland firefighters, being prioritized for those who will be tested for COVID-19?
section_content: At this time, first responders with symptoms of
coronavirus are
classified by CDC as high priority for getting tested for COVID-19. The process and locations for
testing vary by location or jurisdiction. Contact your state, local, tribal,
or territorial health department for more information, or reach out to a
medical provider in your jurisdiction. CDC does not do individual testing.

Reviewer feedback on this answer:
This answer is excellent because it answers the question directly by stating that first responders are high priority for COVID testing.
This answers the question directly. It provides information on whether or not first responders are classified by CDC as high priority to be tested for Covid-19.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: FAQs for Law Enforcement Agencies and Personnel
section_headers: Are first responders being prioritized for those who will be tested for COVID-19?
section_content: At this time, first responders with
symptoms are listed
as high priority for getting tested for COVID-19 as part of CDC’s Criteria to
Guide Evaluation and Laboratory Testing for
COVID-19.

Reviewer feedback on this answer:
This answer is excellent because it directly answers the question by stating that yes, first responders with COVID symptoms are high priority for COVID testing.
This answers the question directly. This answer provides information on whether or not first responders are listed as high priority for Covid-19 testing by CDC.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Testing for COVID-19
section_headers: Who should be tested
section_content: To learn if you have a current infection, viral tests are used. But not
everyone needs this test.

Most people will have mild illness and can recover at home without medical care and may not need to be tested.
CDC has guidance for who should be tested, but decisions about testing are made by state and local health departments or healthcare providers.
If you have symptoms of COVID-19 and want to get tested, call your healthcare provider first.
You can also visit your state or local health department’s website to look for the latest local information on testing.
Although supplies of tests are increasing, it may still be difficult to find a place to get tested.


Reviewer feedback on this answer:
This answer is bad because it does not answer the question at all, but rather gives information about testing for everyone in general, and not focusing on first responders.
This answer is irrelevant to the question. This answer provides information on whether or not everyone needs to be tested for Covid-19. It does not provide any information on whether or not first responders are high priority for Covid-19 testing as asked in the question.

Reviewer ratings:
Bad
Bad
Question: Is there a difference between cleaning and disinfecting?

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Cleaning and Disinfection
What is the difference between cleaning and disinfecting?
section_content: Cleaning with soap and water removes germs, dirt, and impurities from
surfaces. It lowers the risk of spreading infection. Disinfecting kills
germs on surfaces. By killing germs on a surface after cleaning, it can
further lower the risk of spreading infection.

Reviewer feedback on this answer:
This answer defines both words that are being asked so it's an excellent ansewr
This answers the question directly by providing explanation of the difference between cleaning and disinfecting.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Cleaning and Disinfection
Who should clean and disinfect community spaces?
section_content: Regular cleaning staff can clean and disinfect community spaces. Cleaning
staff should be trained on appropriate use of cleaning and disinfection
chemicals and provided with the personal protective equipment (PPE) required
for the chemicals used.

Reviewer feedback on this answer:
This does not answer the question. This is a brief information regarding cleaning staff and the question is asking about the difference between cleaning and disinfecting.
This only mentions how cleaning staffs should be trained, not what cleaning is and no mention of disinfecting

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: When to wear gloves
section_headers: When cleaning
section_content: When you are routinely cleaning and disinfecting your
home.

Follow precautions listed on the disinfectant product label, which may include- 
wearing gloves (reusable or disposable) and
having good ventilation by turning on a fan or opening a window to get fresh air into the room you’re cleaning.


Wash your hands after you have removed the gloves.


Reviewer feedback on this answer:
This information does not answer the question. This answer provides information precautions that should be taken when cleaning and disinfecting at home.
This just gives instructions on what you should do when you're cleaning or disinfecting, not what the difference is

Reviewer ratings:
Bad
Bad
Question: When is it ok not to wear gloves?

Answer passage (source: CDC):
page_title: When to wear gloves
section_headers: When gloves aren’t needed
section_content: Wearing gloves outside of these instances (for example, when using a shopping
cart or using an ATM) will not necessarily protect you from getting COVID-19
and may still lead to the spread of germs. The best way to protect yourself
from germs when running errands and after going out is to regularly wash your
hands with soap and water for 20 seconds or use hand sanitizer with at least
60% alcohol.

Reviewer feedback on this answer:
Answer addresses the efficacy of gloves in and of themselves and encourages hand washing and hand sanitizer if gloves are not available.
Specifies the times you need to wear gloves and says it's safe not to wear them at all other times. Also offers alternative method for keeping hands clean.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: When to wear gloves
section_headers: When cleaning
section_content: When you are routinely cleaning and disinfecting your
home.

Follow precautions listed on the disinfectant product label, which may include- 
wearing gloves (reusable or disposable) and
having good ventilation by turning on a fan or opening a window to get fresh air into the room you’re cleaning.


Wash your hands after you have removed the gloves.


Reviewer feedback on this answer:
Answer tangentially addresses wearing gloves for disinfection but does not say when it is ok or not to wear them.
Mentions gloves but gives no guidance on when to wear them.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: CDC):
page_title: Personal Protective Equipment: Questions and Answers
section_headers: Gloves
How do I put on (don) or take off (doff) my gloves?
section_content: 
Check to see if your facility has guidance on how to don and doff PPE. The procedure to don and doff should be tailored to the specific type of PPE that you have available at your facility.
If your facility does not have specific guidance, the CDC has recommended sequences for donning and doffing of PPEpdf icon.
It is important for HCP to perform hand hygiene after removing PPE. Hand hygiene should be performed by using an alcohol-based hand sanitizer that contains 60-95% alcohol or washing hands with soap and water for at least 20 seconds. If hands are visibly soiled, soap and water should be used before returning to alcohol-based hand sanitizer.


Reviewer feedback on this answer:
Answer was asked by a regular person not a healthcare provider so this information will not apply to them except for the hand washing.
Mentions that CDC has recommendations for when to wear gloves, but doesn't actually list or summarize them.

Reviewer ratings:
Bad
Could be Improved
Question: Can COVID-19 be spread through feces?

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: How COVID-19 Spreads
Can mosquitoes or ticks spread the virus that causes COVID-19?
section_content: At this time, CDC has no data to suggest that this new coronavirus or other
similar coronaviruses are spread by mosquitoes or ticks. The main way that
COVID-19 spreads is from person to person. See How Coronavirus
Spreads for more information.

Reviewer feedback on this answer:
This answer is irrelevant to the question. It explains about Covid-19 virus spread by mosquitoes, ticks and person-to-person and does not provide any information on Covid-19 spread through human feces.
This answer talks about mosquitoes and ticks, but does not say anything about fecal matter covid spread.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: COVID-19 and Water
Is the virus that causes COVID-19 found in feces (stool)?
section_content: The virus that causes COVID-19 has been found in the feces of some patients
diagnosed with COVID-19. However, it is unclear whether the virus found in
feces may be capable of causing COVID-19. There has not been any confirmed
report of the virus spreading from feces to a person. Scientists also do not
know how much risk there is that the virus could be spread from the feces of
an infected person to another person. However, they think this risk is low
based on data from previous outbreaks of diseases caused by related
coronaviruses, such as severe acute respiratory syndrome (SARS) and Middle
East respiratory syndrome (MERS).

Reviewer feedback on this answer:
This answer does get to the point about the risks of covid spread through fecal matter.
This information answers the question directly by providing information on Covid-19 virus finding in feces of patients with Covid-19 and whether or not the virus can spread from feces to a person.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: COVID-19 and Water
Can the COVID-19 virus spread through sewerage systems?
section_content: The virus that causes COVID-19 has been found in untreated wastewater.
Researchers do not know whether this virus can cause disease if a person is
exposed to untreated wastewater or sewerage systems. There is no evidence to
date that this has occurred. At this time, the risk of transmission of the
virus that causes COVID-19 through properly designed and maintained sewerage
systems is thought to be low.

Reviewer feedback on this answer:
This answer does not say anything about covid spread through feces.
This does not answer the question. The question is asking about the spread of Covid-19 virus through feces and this information is about the Covid-19 virus found in untreated wastewater and sewerage systems.

Reviewer ratings:
Bad
Bad
Question: What actions can mitigate risks in the community for COVID19?

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Community Mitigation
What is community mitigation?
section_content: Community mitigation activities are actions that people and communities can
take to slow the spread of infectious diseases, including COVID-19. Community
mitigation is especially important before a vaccine or drug becomes widely
available.

Reviewer feedback on this answer:
Defines community mitigation but gives no advice on how to do it.
This defines what community mitigation is but the questions is asking for examples of actions that the community can take so this one misses the mark

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Retirement Communities and Independent Living Facilities
section_headers: Planning and Preparedness
What actions can residents and staff take to prevent the spread of COVID-19?
section_content: Encourage residents and staff to take everyday preventive
actions to prevent the spread of respiratory illnesses. Actions
include staying home when sick; appropriately covering coughs and sneezes;
cleaning and then disinfecting frequently touched
surfaces; and washing hands often with soap and water.

Reviewer feedback on this answer:
Lists some of the most common methods of preventing community transmission.
This answer is okay although it could include more. There are links to additional information which bumps the answer up but I'd like to see more in the response itself

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Community Mitigation
What are community mitigation actions for COVID-19?
section_content: Some community mitigation actions may include:

Washing hands often
Avoiding close contact with people who are sick, and practicing social distancing
Covering mouth and nose with a cloth face cover when around others
Covering coughs and sneezes
Cleaning and disinfecting frequently touched surfaces daily


Reviewer feedback on this answer:
Gives a list of specific actions to reduce community transmission of COVID19.
This answer directly responds to what the question is asking. It feels a little light on actions which keeps it from being excellent but it still gets the job done

Reviewer ratings:
Excellent
Acceptable
Question: What are the best disinfectants to use against coronavirus?

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Preparing Your Home and Family for COVID-19
What cleaning products should I use to protect against COVID-19?
section_content: Clean and disinfect frequently touched surfaces such as tables, doorknobs,
light switches, countertops, handles, desks, phones, keyboards, toilets,
faucets, and sinks. If surfaces are dirty, clean them using detergent or soap
and water prior to disinfection. To disinfect, most common EPA-registered
household disinfectants will work. See CDC’s recommendations for household
cleaning and disinfection.

Reviewer feedback on this answer:
Tells people to use EPA-registered disinfectants and links to detailed guidelines about disinfecting surfaces.
This answer is acceptable because it gives information as to what types of disinfectants should be used to fight COVID. The answer isn’t excellent because it fails to provide more specifics, such as disinfectant brand names.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: CDC):
page_title: Frequently Asked Questions about Biosafety and COVID-19
section_headers: Specimen Handling
What disinfectant should personnel use to decontaminate work surfaces?
section_content: Decontaminate work surfaces and equipment with appropriate disinfectants. Use
EPA-registered hospital disinfectants with label claims to be effective
against SARS-CoV-2external icon. Follow
manufacturer’s recommendations for use, such as dilution, contact time, and
safe handling.

Reviewer feedback on this answer:
Tells people to use EPA-registered disinfectants, though it doesn't list them.
This answer is acceptable because it answers the question by providing information on what disinfectants should be used to stay safe from coronavirus. It is not excellent because it doesn’t name any brands in specific to use.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Cleaning and Disinfection
How effective are alternative disinfection methods, such as ultrasonic waves, high intensity UV radiation, and LED blue light?
section_content: The efficacy of these disinfection methods against the virus that causes
COVID-19 is not known. EPA only recommends use of the surface disinfectants
identified on List Nexternal icon against the virus
that causes COVID-19. EPA does not routinely review the safety or efficacy of
pesticidal devices, such as UV lights, LED lights, or ultrasonic devices.
Therefore, EPA cannot confirm whether, or under what circumstances, such
products might be effective against the spread of COVID-19.

Reviewer feedback on this answer:
Links to a detailed list of approved disinfectants and also specifies which methods aren't confirmed effective.
This answer is excellent because it answers the question by providing information about disinfectants that can be used against coronavirus. The answer also includes a link that provides a list of disinfectants that will work the best.

Reviewer ratings:
Excellent
Excellent
Question: Do alternative disinfection methods work against COVID-19?

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Cleaning and Disinfection
What is the difference between cleaning and disinfecting?
section_content: Cleaning with soap and water removes germs, dirt, and impurities from
surfaces. It lowers the risk of spreading infection. Disinfecting kills
germs on surfaces. By killing germs on a surface after cleaning, it can
further lower the risk of spreading infection.

Reviewer feedback on this answer:
The answer not informative in relation to alternative disinfection methods for COVID-19 it just touches on the proper procedure for cleaning and disinfecting an area for COVID-19.
There could be more information, but the answer does give information of way to disinfect a surface.

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Cleaning and Disinfection
How effective are alternative disinfection methods, such as ultrasonic waves, high intensity UV radiation, and LED blue light?
section_content: The efficacy of these disinfection methods against the virus that causes
COVID-19 is not known. EPA only recommends use of the surface disinfectants
identified on List Nexternal icon against the virus
that causes COVID-19. EPA does not routinely review the safety or efficacy of
pesticidal devices, such as UV lights, LED lights, or ultrasonic devices.
Therefore, EPA cannot confirm whether, or under what circumstances, such
products might be effective against the spread of COVID-19.

Reviewer feedback on this answer:
The answer states that the EPA has a list of all known disinfectant cleaning solutions that are effective against COVID-19 and provides a link to them also.
This is an okay answer.  It gives a link to more information about disinfectants.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: How to Protect Yourself
Is contact lens disinfecting solution effective against COVID-19?
section_content: 
Hydrogen peroxide-based systems for cleaning, disinfecting, and storing contact lenses should be effective against the virus that causes COVID-19. 
For other disinfection methods, such as multipurpose solution and ultrasonic cleaners, there is currently not enough scientific evidence to determine efficacy against the virus.


Always use solution to disinfect your contact lenses and case to kill germs that may be present.
Handle your lenses over a surface that has been cleaned and disinfected.

Find more information about how coronavirus
spreads
and how to protect
yourself.
Visit CDC’s contact lens
website for more information on
healthy contact lens wear and care.

Reviewer feedback on this answer:
The answer only states that hydrogen peroxide should be effective against COVID-19, but a proper answer would declare that evidence shows that it is an effective disinfectant alternative against COVID-19.
This answer is good.  It lists a couple alternative disinfectant methods that can be used.

Reviewer ratings:
Bad
Excellent
Question: What are the places that I should wear a mask?

Answer passage (source: CDC):
page_title: Cloth Face Coverings: Questions and Answers
section_headers: When do you need to wear a cloth face covering?
section_content: A cloth face covering should be worn whenever people are in a community
setting, especially in situations where you may be near people. These settings
include grocery stores and pharmacies. These face coverings are not a
substitute for social distancing. Cloth face coverings are especially
important to wear in public in areas of widespread COVID-19 illness.

Reviewer feedback on this answer:
Answer effectively advises the places I should wear a mask.
This answers the question directly. The answer provides information of places and settings where people should be wearing face covering.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Cloth Face Coverings: Questions and Answers
section_headers: Who should not wear cloth face coverings?
section_content: Cloth face coverings should not be placed on young children younger than 2
years of age, anyone who has trouble breathing, or is unconscious,
incapacitated or otherwise unable to remove the cover without assistance.

Reviewer feedback on this answer:
Answer tells me how to safely wear face coverings but not where I should wear face coverings at.
This does not answer the question. The answer explains about mask wearing on young children younger than 2 years old and the question is asking about the places where people should be wearing masks.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Cloth Face Coverings: Questions and Answers
section_headers: Why do you need to wear cloth face coverings?
section_content: In light of new data about how COVID-19
spreads, along with evidence of widespread COVID-19 illness in
communities across the country, CDC recommends that people wear a cloth face
covering to cover their nose and mouth in the community
setting. This is to protect people around you if you are infected but do not
have symptoms.

Reviewer feedback on this answer:
Answer does not tell me WHERE I should wear face coverings.
The answer provides information that people should be wearing mask in community setting but does not mention further what type of places are community setting.

Reviewer ratings:
Bad
Could be Improved
Question: What are the CDC recommendations on the use of face masks and respirators by the healthcare personnel (HCP) taking care of pregnant women with potential or known COVID-19 infection?

Answer passage (source: CDC):
page_title: Clinical Questions about COVID-19: Questions and Answers
section_headers: Obstetrical Care
What guidance is available for labor and delivery HCP with potential exposure in a healthcare setting to patients with COVID-19 infection?
section_content: HCP in labor and delivery healthcare settings should follow the same infection
prevention and control recommendations and personal protective equipment
recommendations as all other HCP. If HCP are exposed to patients with COVID-19
infection, guidance is available for HCP and healthcare facilities on steps to
take. For more information, please see: Interim U.S. Guidance for Risk
Assessment and Public Health Management of Healthcare Personnel with Potential
Exposure in a Healthcare Setting to Patients with Coronavirus Disease
(COVID-19)

Reviewer feedback on this answer:
No specifics such as N95 masks and so forth.
RESPONSE IS IN LINE WITH THE QUESTION ASKED

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: CDC):
page_title: Clinical Questions about COVID-19: Questions and Answers
section_headers: COVID-19 Risk
Are pregnant healthcare personnel at increased risk for adverse outcomes if they care for patients with COVID-19?
section_content: Pregnant healthcare personnel (HCP) should follow risk
assessment and
infection control guidelines for HCP exposed to patients with suspected or
confirmed COVID-19. Adherence to recommended infection prevention and control
practices is an important part of protecting all HCP in healthcare settings.
Information on COVID-19 in pregnancy is very limited; facilities may want to
consider limiting exposure of pregnant HCP to patients with confirmed or
suspected COVID-19, especially during higher risk procedures (e.g., aerosol-
generating procedures) if feasible based on staffing availability.

Reviewer feedback on this answer:
No specifics just a reference so you would have to look it up.
RESPONSE ACCEPTABLE IN LINE TO ASKED QUESTION

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: CDC):
page_title: Clinical Questions about COVID-19: Questions and Answers
section_headers: Obstetrical Care
Does CDC recommend use of facemasks or respirators for healthcare personnel (HCP) caring for pregnant patients with known or suspected COVID-19 infection?
section_content: When available, respirators (or facemasks if a respirator is not available),
eye protection, gloves, and gowns should be used for the care of patients with
known or suspected COVID-19 infection, including women who are pregnant. For
more information, please see Interim Infection Prevention and Control
Recommendations for Patients with Suspected or Confirmed Coronavirus Disease
2019 (COVID-19) in Healthcare Settings.

Reviewer feedback on this answer:
NOT IN ACCORDANCE WITH QUESTION ASKED
Tells exactly what it is you should do.

Reviewer ratings:
Bad
Excellent
Question: Am I able to reapply as a migrant worker during the COVID-19 outbreak?

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: I am a Migrant Worker, how will COVID-19 affect my student finance?
section_content: Any payments which shown in your online account will be paid to you as
scheduled.
We will not be asking for any more evidence of employment for the rest of the
2019 to 2020 academic year.
If your employment situation changes, you can send us evidence of this later
when it’s safe to do so.

Reviewer feedback on this answer:
This does not answer the question. This answer is about payments and evidence of employment. It does not provide any information on migrant worker application.
This is talking about a payment schedule. This does not talk about if a migrant worker can re-apply during COVID.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: I am looking to reapply as a Migrant Worker, how will the COVID-19 outbreak affect this?
section_content: We understand that you may be worried about qualifying as a Migrant Worker due
to changes in your employment. We are working with the government to answer
any questions you may have and will have an update soon.
If your employment hasn’t been affected, you should apply now for 2020 to
2021.
If your employment has been affected, you can apply now as an EU student to
ensure your Tuition Fee Loan is in place. You can apply for Migrant Worker
funding later, once we have clear guidance for you.

Reviewer feedback on this answer:
This answer does not address the need for a migrant worker to know if they can re-apply.
This is a direct answer to the question. This answer provides information on what condition a person can apply as a migrant worker during the pandemic.

Reviewer ratings:
Bad
Excellent

Answer passage (source: UK):
page_title: Guidance Guidance for prospective students
section_headers: I am looking to apply as a Migrant Worker, how will the COVID-19 outbreak affect this?
section_content: We understand that you may be worried about qualifying as a Migrant Worker due
to changes in your employment. We are working with the government to answer
any questions you may have and will have an update soon.
If your employment hasn’t been affected, you should apply now.
If your employment has been affected, you can apply now as an EU student to
ensure your Tuition Fee Loan is in place. You can apply for Migrant Worker
funding later, once we have clear guidance for you.

Reviewer feedback on this answer:
This is a direct answer to the question. This answer provides information on what condition should a person apply as a Migrant Worker in the UK during covid-19.
This is talking about qualifying and applying for the first time. It does not address if a person can re-apply as a migrant worker during COVID.

Reviewer ratings:
Excellent
Bad
Question: How can office workers stay safe during the pandemic when they work in shifts?

Answer passage (source: UK):
page_title: Offices and contact centres
section_headers: 7. Workforce management
7.1 Shift patterns and working groups
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.1 Shift patterns and working groups
Objective: To change the way work is organised to create distinct groups and
reduce the number of contacts each employee has.
Steps that will usually be needed:


As far as possible, where staff are split into teams or shift groups, fixing these teams or shift groups so that where contact is unavoidable, this happens between the same people.


Identifying areas where people directly pass things to each other, for example office supplies, and finding ways to remove direct contact, such as using drop-off points or transfer zones.



Reviewer feedback on this answer:
This gives specifics about how to stay safe while workers are working in shifts.
This is a direct answer to the question. This answer provides information on how workers can stay safe during pandemic when they have to work in shifts or groups.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Offices and contact centres
section_headers: 3. Social distancing at work
3.6 Accidents, security and other incidents
section_content: Objective: To prioritise safety during incidents.
In an emergency, for example, an accident or fire, people do not have to stay
2m apart if it would be unsafe.
People involved in the provision of assistance to others should pay particular
attention to sanitation measures immediately afterwards including washing
hands.

Reviewer feedback on this answer:
There is general info about staying safe during incidents, but not about while working regularly.
This answer does not answer the question. This answer provides information on prioritizing safety during an emergency or incident and does not provide any information on how office workers who work in shifts can stay safe during the pandemic.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: UK):
page_title: Guidance Staying safe outside your home
section_headers: Reduce the number of people you spend time with in a work setting
section_content: You can lower the risks of transmission in the workplace by reducing the
number of people you come into contact with regularly, where you can. Your
employer can support with this (where practical) by:

changing shift patterns and rotas to match you with the same team each time
splitting people into smaller, contained teams


Reviewer feedback on this answer:
This answers the question directly. This answer provides information on what workers can do to keep themselves safe when working in shifts during pandemic.
This states that there are things that can be done to keep workers safe, and only gives two examples, that already address shift work.

Reviewer ratings:
Excellent
Could be Improved
Question: How should I share my risk assessment results with my employees?

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 1. Thinking about risk
1.2 Sharing your risk assessment
section_content: Risk assessment results should be shared with others working in a home or when
visiting others’ homes. If possible, you should consider publishing the
results on your website (and we would expect all businesses with over 50
workers to do so).
Below you will find a notice you should display, which can also be provided as
cards, stickers or similar, to show you have followed this guidance.  
Staying COVID-19 Secure in
2020
(This file may not be suitable for users of assistive technology. Request an
accessible
format.)
*[COVID-19]: coronavirus

Reviewer feedback on this answer:
This answer seems like the same as the other one. Does a good job addressing the question directly. It also provides a link on how to successfully share a risk assessment with your employees
This gives the answer for people visiting homes along with links to other sites with good information.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: UK):
page_title: Shops and branches
section_headers: 1. Thinking about risk
1.2 Sharing your risk assessment
section_content: You should share the results of your risk assessment with your employees. If
possible, you should consider publishing it on your website (and we would
expect all businesses with over 50 employees to do so).
Below you will find a notice you should display in your workplace to show you
have followed this guidance.  
Staying COVID-19 Secure in
2020
(This file may not be suitable for users of assistive technology. Request an
accessible
format.)
*[COVID-19]: coronavirus

Reviewer feedback on this answer:
This answers the question and gives links to helpful content.
This is the same answer as the other one. Does a good job addressing exactly what the question is asking and provides a link for how to share a risk assessment with your employees

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Construction and other outdoor work
section_headers: 1. Thinking about risk
1.2 Sharing the results of your risk assessment
section_content: You should share the results of your risk assessment with your workforce. If
possible, you should consider publishing the results on your website (and we
would expect all businesses with over 50 workers to do so).
Below you will find a notice you should display in your workplace to show you
have followed this guidance.  
Staying COVID-19 Secure in
2020
(This file may not be suitable for users of assistive technology. Request an
accessible
format.)
*[COVID-19]: coronavirus

Reviewer feedback on this answer:
This answers the question and provides the needed links to help accomplish the recommendation.
This is a pretty decent answer that directly addresses the question. It talks about sharing the risk assessment with employees and a link to a resource about how best to do that.

Reviewer ratings:
Excellent
Acceptable