Question: What steps can grocery workers take to protect themselves?

Answer passage (source: CDC):
page_title: What Grocery and Food Retail Workers Need to Know about COVID-19
section_headers: As a grocery or food retail worker, how can I protect myself and slow the spread?
section_content: As a grocery or food retail worker, potential sources of exposures include
close contact for prolonged periods of time with a customer with COVID-19 and
touching your nose, mouth, or eyes after handling items, cash, or merchandise
that customers with COVID-19 have touched.

Notify your supervisor and stay home if having symptoms (fever, cough, or shortness of breath).
Follow CDC-recommended steps if you are sick. You should not return to work until the criteria to discontinue home isolation are met, in consultation with healthcare providers and state and local health departments.
Follow CDC recommended precautions and notify your supervisor if you are well but have a sick family member at home with COVID-19.
Limit close contact with others and maintain a distance of at least 6 feet, when possible. 
Remind customers to maintain 6 feet distance from workers and other customers with verbal announcements on the loudspeaker and written signage.


CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain, especially in areas of significant community-based transmission. Cloth face coverings may prevent people who don’t know they have the virus from transmitting it to others. These face coverings are not surgical masks or respirators and are not appropriate substitutes for them in workplaces where masks or respirators are recommended or required.
Encourage customers to use touchless payment options, when available. Minimize handling cash, credit cards, reward cards, and mobile devices, where possible.
When exchanging paper and coin money: 
Do not touch your face afterward.
Ask customers to place cash on the counter rather than directly into your hand.
Place money directly on the counter when providing change back to customers.
Wipe counter between each customer at checkout.


Clean and disinfect frequently touched surfaces such as workstations, cash registers, payment terminals, door handles, tables, and countertops on a routine basis. Follow the directions on the cleaning product’s label and clean hands afterwards.
Practice proper hand hygiene. This is an important infection control measure. With appropriate hand hygiene, gloves are not necessary for workers who are not involved in food preparation. Wash your hands regularly with soap and water for at least 20 seconds. An alcohol-based hand sanitizer containing at least 60% alcohol can be used, but not as a substitute for cleaning hands with soap and water.
Key times to clean hands include: 
Before, during, and after preparing food
Before eating food
After using the toilet
After blowing your nose, coughing, or sneezing
After putting on, touching, or removing cloth face coverings


Additional workplace-specific times to clean hands include: 
Before and after work shifts and periodically throughout shift
Before and after work breaks
After touching money or objects that have been handled by customers, such as reusable grocery bags
Before putting on and taking off disposable gloves when performing food prep


Avoid contact with body fluids.
Do not touch your eyes, nose, or mouth.
Use tissues when you cough, sneeze, or touch your face. Throw used tissues in the trash.


Reviewer feedback on this answer:
Has very detailed information aimed specifically at grocery workers. Fully answers question.
Very detailed answers given for grocery workers including what the individual needs to do in regards to themselves but also for disinfecting the facility they are in and how to interact with customers.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: What Food and Grocery Pick-up and Delivery Drivers Need to Know about COVID-19
section_headers: As a food and grocery pick-up and delivery driver (like Uber Eats, Grubhub,
DoorDash, Postmates, Instacart), how can I protect myself and others?
section_content: Potential sources of exposure include having close contact with individuals
with COVID-19 when picking up or delivering food or groceries, or by touching
surfaces touched or handled by a person with COVID-19.
Stay home if you are sick

If you develop a fever or symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice before visiting their office.
You should not return to work until the criteria to discontinue home isolation are met, after talking with your doctor.

Wear a cloth face covering

CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain, especially in areas where a lot of people are infected.
Cloth face coverings may prevent people who don’t know they have the virus from transmitting it to others.
These face coverings are not surgical masks or respirators and are not appropriate substitutes for them in workplaces where masks or respirators are recommended or required.

Limit contact

Avoid close contact with individuals as much as possible when picking up food, groceries, or other items at restaurants or grocery stores. This helps protect both you and the workers at the restaurants or grocery stores bringing the items to you.
Practice contactless deliveries to the greatest extent possible. Contactless deliveries allow you to leave a delivery at a doorstep, move back to a distance greater than 6 feet away while verifying receipt of the delivery with the person getting the delivery, and try to do all interactions electronically (e.g., in an app or over a phone). This eliminates the need for close contact between you and the person getting the delivery.
Limit your contact with frequently touched surfaces during pickups and deliveries, such as countertops, elevator buttons, doorbells, door handles, radio buttons, etc.
Avoid sharing scanners, pens, or other tools with customers.
Use a foot, shoulder, elbow, hip, or forearm instead of hands when opening doors at pick-up and delivery sites, if possible.

Practice Everyday Preventive Actions

Avoid touching your eyes, nose, or mouth.
Proper hand hygiene is an important infection control measure. Keep in mind where you can access and use facilities with soap and water during your shift. Wash your hands regularly with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer containing at least 60% alcohol.
Key times to clean hands include: 
Before, during, and after preparing food
Before eating food
After using the toilet
After blowing your nose, coughing, or sneezing


Additional times to clean hands on the job include: 
Before and after work shifts
Before and after work breaks
Before and after making a delivery
After putting on, touching, or removing cloth face coverings
After touching frequently touched surfaces such as doorbells or door handles
Before wearing and after removing cold-weather gloves
Before and after pumping gas


Carry tissues in your vehicle and use them when you cough, sneeze or touch your face. Throw used tissues in the trash.

Clean and Disinfect

Get and carry cleaning and disinfectant spray or disposable wipes and a trash bag with you in your vehicle.
Clean and disinfect commonly touched surfaces at the beginning and end of each shift, particularly if the vehicle is also used by other drivers, following the directions on the cleaning product’s label. Clean surfaces that are visibly dirty with detergent or soap and water prior to disinfection. Frequently touched surfaces include the steering wheel, gearshift, signaling levers, door handles, and seatbelt buckles.
Wipe down items such as pens and electronic signature pads/mobile devices if shared with a delivery recipient after each use.
Appropriate disinfectants to use for hard non-porous surfaces include: 
EPA’s Registered Antimicrobial Products for Use Against Novel Coronavirus SARS-CoV-2external icon
Diluted household bleach solutions prepared according to the manufacturer’s label for disinfection, if appropriate for the surface
Alcohol solutions with at least 70% alcohol




Reviewer feedback on this answer:
Answer is concerning people who get groceries delivered or go to pick them up rather than the grocery workers themselves.
Has good general information about avoiding coronavirus, but aimed at the general public instead of grocery store workers specifically.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: CDC):
page_title: What Food and Grocery Pick-up and Delivery Drivers Need to Know about COVID-19
section_headers: What steps should the food or grocery delivery company take for whom I am a
driver?
section_content: The food or grocery delivery company for whom you are a contract driver should
develop and share a set of COVID-19 health and safety measures to inform and
help protect delivery drivers. They should:

Actively encourage sick delivery drivers to stay home.
Encourage the use of and assist you in obtaining hand sanitizer and disposable wipes and other cleaning products so that frequently touched surfaces can be wiped down by drivers.
Provide you with information on where to find accurate information about COVID-19 and how it spreads.
Develop policies and technology options that allow and prioritize contactless deliveries (e.g., no-knock, no-signature, all electronic credit card transactions, etc.) that limit or eliminate close contact between delivery drivers and suppliers and purchasers.


Reviewer feedback on this answer:
Has advice aimed at employers of delivery drivers, not grocery store employees in general.
Question did not specify what type of "grocery worker" should be covered and a grocery delivery person might qualify as a "grocery worker" so this answer could be acceptable for them or for actual facility grocery workers who come into contact with delivery workers.

Reviewer ratings:
Acceptable
Acceptable