Question: How do I help my kids get mental health?

Answer passage (source: UK):
page_title: Guidance Guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the coronavirus (COVID-19) pandemic
section_headers: Looking after your own mental health
section_content: As well as thinking about the children or young people in your care, it is
important to take care of your own mental health and wellbeing. Children and
young people react, in part, to what they see from the adults around them.
When parents and carers deal with a situation calmly and confidently, they can
provide the best support for their children and young people. Parents and
carers can be more supportive to others around them, especially children, when
they are better prepared.
See guidance on how to look after your mental health and
wellbeing during the
coronavirus (COVID-19) pandemic or visit Every Mind
Matters for clear advice and
actions to take care of your mental health and wellbeing

Reviewer feedback on this answer:
The Question asked about their children's mental health but the answer gave them resources to where they can look after their own.
This answer focuses more on a parent’s mental health wellbeing rather than a child’s, and the question is asking about how to access mental health services for a child. Therefore, this answer doesn’t relate to the question.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: UK):
page_title: Guidance Guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the coronavirus (COVID-19) pandemic
section_headers: Children and young people who are accessing mental health services
Identify how the support your child or young person normally receives can be maintained
section_content: Ask about having appointments by phone, text or online, and how their health
professional can offer extra support if your child or young person needs it.
If you usually have support in your home, check with your local authority or
care provider what alternative arrangements are in place. Make sure it is
clear if support is still needed for your child or young person.
If your child or young person has been admitted to an inpatient mental health
unit, talk to the staff about their policies on access to mobile phones and
think about how you can stay in contact, particularly if you have to stay at
home. Ask the unit if you could participate in a virtual ward round to keep in
touch with your child or young person’s mental health team. If you need to
stay at home this will also impact on whether your child or young person can
come home on leave, so talk to your child or young person about what might
happen so they are fully informed.
If your child or young person becomes affected by coronavirus (COVID-19) they
will need to be cared for appropriately, so talk to the unit about what plans
are in place should this happen and how best to communicate these to your
child or young person.

Reviewer feedback on this answer:
The question asked about a child's mental health and the question gave them resources to where they can get the answers they need.
This is an excellent answer because it provides detailed information about how a child can get their mental health services during the pandemic. Therefore, it answers the question directly.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the coronavirus (COVID-19) pandemic
section_headers: Children and young people who are accessing mental health services
Speak to your child or young person’s mental health team
section_content: Contact your child or young person’s mental health team to discuss any
concerns and check how care will continue to be accessed while you are at
home. Update any safety and care plans as agreed.

Reviewer feedback on this answer:
The answer spoke about a mental health team but the question makes me believe that they don't have a health team yet. If they don't have a health team the answer is useless.
This answer needs to be improved because it doesn’t provide any detailed information about where and how children can get mental health services during the pandemic. This answer only talks loosely about contacting mental health providers.

Reviewer ratings:
Acceptable
Could be Improved