Question: How can I control shift patterns and shift changes to cut down on contact for employees while they're at work

Answer passage (source: UK):
page_title: Offices and contact centres
section_headers: 7. Workforce management
7.1 Shift patterns and working groups
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.1 Shift patterns and working groups
Objective: To change the way work is organised to create distinct groups and
reduce the number of contacts each employee has.
Steps that will usually be needed:


As far as possible, where staff are split into teams or shift groups, fixing these teams or shift groups so that where contact is unavoidable, this happens between the same people.


Identifying areas where people directly pass things to each other, for example office supplies, and finding ways to remove direct contact, such as using drop-off points or transfer zones.



Reviewer feedback on this answer:
This answer is acceptable because it does provide some useful information and examples of shift pattern changes. I did not choose excellent though because this answer seems like it is missing more important information about shift patterns.
This answers the question directly. This answer provides information on how to organize work and shift groups to reduce the number of contacts between workers during work.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: UK):
page_title: Labs and research facilities
section_headers: 7. Workforce management
7.1 Shift patterns and working groups
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.1 Shift patterns and working groups
Objective: To change the way work is organised to create distinct groups and
reduce the number of contacts each worker has.
Steps that will usually be needed:


As far as possible, where people are split into teams or shift groups, fixing these teams or shift groups so that, where contact is unavoidable, this happens between the same people.


Identifying areas where people have to directly pass things to each other, for example,test subject, control units and finding ways to remove direct contact, such as using put-down-pick-up processes.



Reviewer feedback on this answer:
This is a direct answer to the question. The answer provides information on how to organize work and teams or shift groups to reduce the number of contacts between workers during work.
This is an acceptable answer because it gives some information as to how shift patterns work, and how to utilize them at the workplace. I did not choose excellent though because it could use some more information as to how employers can do effective shift pattern changes. It seems as if this answer is missing more important info.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Shops and branches
section_headers: 7. Workforce management
7.1 Shift patterns and working groups
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.1 Shift patterns and working groups
Objective: To change the way work is organised to create distinct groups and
reduce the number of contacts each worker has.
Steps that will usually be needed:


As far as possible, where workers are split into teams or shift groups, fixing these teams or shift groups so that where contact is unavoidable, this happens between the same people.


Identifying areas where people have to directly pass things to each other and find ways to remove direct contact such as by using drop-off points or transfer zones.



Reviewer feedback on this answer:
This is a direct answer to the question. This answer provides information on how to organize work and shift groups to reduce the number of contacts between workers during work.
This is an acceptable answer because it provides some examples as to how employers can control shift patterns to prevent the spread of COVID at work. It isn't excellent though because it needs to have a little bit more information to effectively help employers.

Reviewer ratings:
Excellent
Acceptable