Question: How can I apply for citizenship at this time

Answer passage (source: Australia):
page_title: Citizenship
section_headers: Applying for citizenship
section_content: Due to the Coronavirus pandemic, all face-to-face citizenship appointments
have been placed on hold. The Department will recommence in-person interviews
and citizenship tests when it is safe to do so.
New applications for Australian citizenship are still able to be accepted
during this period.
Processing continues on all applications for Australian citizenship that have
already been lodged with the Department.

Reviewer feedback on this answer:
Provides basic information about citizenship processing during the pandemic, but could include or link to more detailed, step-by-step information.
The answer discusses the application process, but not the actual application itself.

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: Australia):
page_title: Citizenship
section_headers: Citizenship ceremonies
section_content: Due to the Coronavirus pandemic, in-person citizenship ceremonies have been
placed on hold.
To continue to enable conferees to become Australian citizens, the Department
is undertaking online ceremonies through video link as an alternative to
traditional in-person ceremonies. These online ceremonies will continue to be
offered as a temporary replacement to traditional in-person ceremonies until
the social distancing restrictions necessitated by the COVID-19 pandemic ease.
These ceremonies will be with the presiding officer and generally a single
conferee, or a household group if they reside at the same location. Ceremonies
performed via video link include integrity measures, such as confirming
identity.
The Department is contacting conferees with full details of the process. There
is no need to contact the Department or your local council about your
ceremony.
In-person citizenship ceremonies will re-commence when it is safe to do so.
Generally, conferees have 12 months from their notice of approval to attend a
ceremony and make the pledge of commitment, however, during the COVID-19
period, citizenship approval will not be cancelled if a conferee cannot attend
a ceremony within this 12 month period.
For more information, see the Minister’s statement on Australian citizenship
processing

Reviewer feedback on this answer:
Focuses on in-person citizenship ceremonies, but links to detailed information on citizenship processing.
The answer discusses citizenship ceremonies, not the application process.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: Coming to Australia
section_headers: I want to apply for a visa
section_content: You should reconsider your need to apply for an Australian visa at this time
and check this page regularly for updates on travel restrictions and visa
processing.
Visa processing arrangements
The Department is prioritising processing visa applications for those
travellers in the exempt categories to support urgent travel.
We encourage applicants to apply online wherever possible, as these
applications will be processed faster than those lodged on paper.
You will not be able to apply for an ETA
online while the travel
restrictions are in place.
Disruption of services
Some services relating to the visa application process may be impacted by
COVID-19 and a range of services we rely on are increasingly unavailable.
This includes overseas panel doctors (see below), English language testing
facilities, biometric collection and paper application lodgement centres.
While these services are unavailable, many applicants cannot meet visa
requirements. Applicants will be given additional time to complete checks and
provide the requested information.
Visa medical appointments
Clients should be aware of disruptions to visa medical services, due to
COVID-19.
My Health Declarations is temporarily suspended. The Health Requirement
including the health examinations for your intended visa will be determined
once your visa application has been lodged.
Our visa processing officers are aware of the disruptions. We will take the
extended timeframes into account when considering your visa application.
You do not need to contact us if your visa medical appointment has been
rescheduled.
If you have not yet lodged a visa application or have not been requested to
undertake an immigration medical examination, there is no need to contact a
visa medical services clinic in Australia or an overseas panel clinic at this
time.
Student visas
You do not need a visa if you are overseas and studying online with an
Australian education provider.
Education providers can issue a new Confirmation of Enrolment (CoE) and enrol
students to study online.

Reviewer feedback on this answer:
Answer is entirely about visa applications. Doesn't address question asked about citizenship applications.
The answer discusses visa applications, not citizenship.

Reviewer ratings:
Bad
Bad