Question: How can the chronically ill protect themself?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for older people
section_headers: Protecting yourself
section_content: As we move towards a COVIDSafe Australia, it is
important for people at greater risk of serious illness if they get COVID-19
to take extra steps to protect themselves.
You should maintain good hygiene and take care when interacting with other
people. These are the best defences for you and your family against
coronavirus. This includes:

covering your coughs and sneezes with your elbow or a tissue
disposing of used tissues immediately into a rubbish bin and washing your hands
washing your hands often with soap and water, including before and after eating and after going to the toilet, and when you have been out to shops or other places
using alcohol-based hand sanitisers (60% alcohol), where available
cleaning and disinfecting surfaces you have touched
staying 1.5 metres away — 2 arms’ length — from other people. This is an example of physical distancing
continuing to stay at home and avoid contact with others
continuing to avoid non-essential travel
considering having the chemist deliver your medicines
considering having your groceries and essential items delivered to your home
downloading the COVIDSafe app to your smartphone for the times you do need to go out — the Older Persons COVID-19 Support Line can help you with this

Read our fact sheet about the support available to
you if you are isolated and finding it difficult
to access food and basic household items.

Reviewer feedback on this answer:
The information here is useful, but nothing is specific to the chronically ill.
This does not answer the question. This answer provides information on how people can best protect themselves and their family against coronavirus. It does not provide any information what people who are chronically ill can protect themselves against the virus.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people with disability
section_headers: Protecting yourself
section_content: As we move towards a COVIDSafe Australia and states
and territories ease physical distancing measures, it’s vital to do everything
you can to continue to protect yourself and others from coronavirus:

good hygiene
physical distancing
avoiding public gatherings
if you are sick, stay home and if you have cold or flu-like symptoms get tested

Make sure you continue to go to any scheduled appointments with your doctor.
If you are worried about going to see them in person, contact them to arrange
a telehealth consultation.
You can also:

speak to your pharmacist about having medication delivered to you
consider getting groceries and other essentials delivered. A priority service is available for NDIS participants

Read the Department of Social Service's accessible, easy read, coronavirus
(COVID-19) resources.

Reviewer feedback on this answer:
The information here is useful, but none of it is specific to those that are chronically ill.
This does not answer the question. This answer provides information on what people should do to protect themselves and others after Australia ease physical distancing measure. It does not provide any information on what people who are chronically ill should do to protect themselves against the virus.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people with chronic health conditions
section_headers: Protecting yourself
section_content: It’s vital to do everything you can to protect yourself and
others from coronavirus:

maintaining good hygiene
physical distancing
avoiding public gatherings
isolation

Make sure you continue to go to any usual or scheduled appointments with your
doctor. See how to access health services
and medications during COVID-19 restrictions.
If you are at greater risk due to a chronic condition or weakened immune
system, you should also:

stay at home, including working from home if possible
avoid non-essential travel
avoid contact with others
speak to your chemist about having medication delivered to you
make use of telehealth services for routine or non-urgent medical help
consider getting groceries and other essentials delivered


Reviewer feedback on this answer:
The information is general to preventative measures.  None of it is specific to the chronically ill, but it would be helpful.
This is a direct answer to the question. This answer provides information on what people who are at greater risk due to chronic condition or weakened immune system should do to protect themselves against the virus and how people in general can protect themselves and others from the virus.

Reviewer ratings:
Acceptable
Excellent