Question: How can operator organizations support transport people who are at higher risk of COVID-19?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer transport guidance for operators
section_headers: Emergency incidents
section_content: Emergency procedures
Ensure that your emergency procedures are followed during an emergency or
situation requiring an evacuation. You should consider how to maintain social
distancing in these situations, recognising that people may not always be able
to stay 2 metres apart. Review and update existing queuing, crowd management
and emergency plans and the situations when these are instigated.
What to do if someone develops symptoms of coronavirus in a transport
setting
If anyone becomes unwell with the symptoms of coronavirus in a transport
setting they should be sent home and advised to follow the stay at home
guidance. They should also arrange to have a test to see if they have
COVID-19.
If they need clinical advice, they should go online to NHS
111 (or call 111 if they don’t have internet access). In
an emergency, call 999 if they are seriously ill or injured or their life is
at risk. Do not visit the GP, pharmacy, urgent care centre or a hospital.
There is currently no requirement to self-isolate if you have been in
proximity with someone showing coronavirus symptoms in the workplace and have
been following social distancing measures.
Workers should wash their hands thoroughly for 20 seconds after any contact
with someone who is unwell.
It is not necessary to close the transport setting or send any staff home.
*[GP]: General Practitioner

Reviewer feedback on this answer:
This article tlaks about transporting people who have symptoms of COVID but not about peopel who are high risk.
This does not provide information on how to transport people with higher risk of COVID19.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer transport guidance for operators
section_headers: Who should be at work
Protecting people who are at higher risk
section_content: 
Consider the guidance on clinically extremely vulnerable and clinically vulnerable people at work.
Employers should offer support to their workers, particularly around wellbeing and mental health.

Organisations could consider:

Re-deploying clinically vulnerable people into roles where they can work from home.
If clinically vulnerable individuals cannot work from home, they and their employer should consider the level of risk, both on their journey to work and in line with the wider risk assessment of their working situation, as set out in the guidance for employers.
If re-deployment would mean not having enough people on- site to run the operations, move vulnerable workers into lower risk activities where they have the highest chance of remaining 2 metres away from others, where possible.
Providing support for workers around mental health and wellbeing. This could include guidance or telephone support for example.


Reviewer feedback on this answer:
This does not cover the question.
This talks about highly vulnerable people but it doesnt talk about transport so this doesn't answer the question.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer transport guidance for operators
section_headers: Queues and protecting passenger flows
Crowd management
section_content: 
Consider whether queues can be moved to locations with more space for safe queues. Liaise as appropriate with other bodies (such as other transport operators, landlords and local authorities) to safely manage queues and any impact on public spaces. Consider how to provide passengers and services users with information on the service.
If services, concourses or interchanges become too crowded, or queues become too long, operators should consider the full range of operational responses available, recognising the knock-on effects on other transport modes in making these decisions.
Use social media, apps and other digital methods to alert passengers before they leave home, and to help passengers stay away or disperse until there is sufficient capacity available.


Reviewer feedback on this answer:
This doesnt address the question at all, it refers to queues and not tranpsorting peopel at risk .
This provides adequate information on how to support transport people.

Reviewer ratings:
Bad
Excellent