McGill-NLP/feedbackQA huggingface dataset:
Question: Is there financial assistance for companies that have been affected by coronavirus?

Answer passage (source: Australia):
page_title: Coronavirus SME Guarantee Scheme - supporting the flow of credit
section_headers: Information for participating lenders
section_content: Due to high demand, the expression of interest (EOI) process for the
Coronavirus SME Guarantee Scheme is now closed. Further information will be
provided on the Treasury website if the Government seeks to undertake another
round of EOIs in the future.

Reviewer feedback on this answer:
There isn't a lot of help in this answer.  There can be more information.  The information here talks about financial help, but it's not specified whether the help is for individuals or for companies.
This information is accurate and on-topic but wouldn't be very helped for businesses seeking financial assistance.

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: Australia):
page_title: Supporting the Flow of Credit
section_headers: Support for non-ADI and smaller ADI lenders in the securitisation market
section_content: The Government is providing the Australian Office of Financial Management
(AOFM) with $15 billion to invest in structured finance markets used by
smaller lenders, including non-Authorised Deposit-Taking Institutions (non-
ADIs) and smaller Authorised Deposit-Taking Institutions (ADIs). This support
will be provided by making direct investments in primary market
securitisations by these lenders and in warehouse facilities.

Australian Office of Financial Management


Reviewer feedback on this answer:
Discusses government financial support for lenders but doesn't apply to most businesses.
This answer is focused on financial help during the virus.  Still, it doesn't mention whether that help is available for individuals or to companies as is asked.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: JobKeeper Payment
section_content: Under the temporary JobKeeper Payment, businesses significantly impacted by
the COVID-19 (novel coronavirus) outbreak will be able to access a subsidy
from the government of $1,500 per fortnight per employee for up to 6 months.
This will allow them to keep paying their employees.

Reviewer feedback on this answer:
Has brief but clear information about what financial support is available. Would benefit from links to more detailed information.
This answer is direct and it answers the question.  It focuses on companies and the financial help that they can get.

Reviewer ratings:
Acceptable
Excellent
Question: Are there restrictions on physical activities right now?

Answer passage (source: Australia):
page_title: Exercising and staying active during coronavirus (COVID-19) restrictions
section_headers: Why staying active is important 
section_content: As we spend more time at home to stop the spread of COVID-19, it’s easy to
forget our daily activity routine.
Many of our usual venues have closed, and we’re no longer getting incidental
exercise from commuting or running errands.
But it’s especially important to stay active during this time. Regular
exercise is good for both our physical and mental health. It has many
benefits, including:

reducing the risk of health conditions like stroke and heart disease
controlling weight
reducing stress and anxiety
improving sleep

Read our guidelines on how much physical activity you should get each
day.

Reviewer feedback on this answer:
Has a short discussion of limitations on physical activity in the context of recommending exercise.
This is talking about keeping active.  The question is about restrictions.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: Limits on public gatherings for coronavirus (COVID-19)
section_headers: Why these limits are important
section_content: The 3-Step Plan to a COVIDSafe Australia maps out a pathway states and territories
can take to ease restrictions in the coming months, depending on their
circumstances. Each state and territory will move forward at their own pace.

Reviewer feedback on this answer:
Has links to general coronavirus information but doesn't discuss restrictions on physical activity.
This is talking about restrictions in countries.  The question is about restrictions on activities.  Some of the information might overlap though.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: Exercising and staying active during coronavirus (COVID-19) restrictions
section_headers: Physical activity you can’t do right now
section_content: To ensure physical distancing to stop the
spread of the virus, in most places you can’t currently:

go to gyms, health clubs or fitness centres
visit public swimming pools
play indoor or outdoor organised sporting events
attend classes, such as yoga or dance, in community centres and halls
use playgrounds or outdoor gyms
visit national or state parks
exercise with a group such as a boot camp or team sport

State and territory governments have different restrictions. See your state or
territory website for more information:

Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia


Reviewer feedback on this answer:
Lists restrictions put on physical movement as a result of the pandemic.
This mentions restrictions, but the bulk of the passage addresses physical distancing.

Reviewer ratings:
Excellent
Could be Improved
Question: What are the guidelines for social distancing in public

Answer passage (source: Australia):
page_title: Physical distancing for coronavirus (COVID-19)
section_headers: Keep your distance
section_content: One way to slow the spread of viruses, such as coronavirus, is physical
distancing.
The more space between you and others, the harder it is for the virus to
spread.
As states and territories ease restrictions, it is
important everyone continues to practise physical distancing.
0:30  Read transcript
Coronavirus is most likely to spread from person to person when we come into
close contact with one another.
We can all help stop the spread by keeping our distance.
This means do not shake hands, or exchange physical greetings, and wherever
possible, stay at least 1.5 metres away from others.
It's also really important to practise good hygiene, especially after being in
public places.
Together we can help stop the spread and stay healthy.
Visit health.gov.au to learn more.
Authorised by the Australian Government, Canberra.

Reviewer feedback on this answer:
Defines social distancing and explains how to do it. Fully answers question.
There is a little information on social distancing here.  There could be more info though.

Reviewer ratings:
Excellent
Could be Improved

Answer passage (source: Australia):
page_title: Physical distancing for coronavirus (COVID-19)
section_headers: In public
section_content: Physical distancing in public means people:

keep 1.5 metres away from others wherever possible
avoid physical greetings such as handshaking, hugs and kisses
use tap and go instead of cash where possible
practise extra care if you are using public transport – read the guidelines (PDF, 165 KB).
avoid crowds – if you see a crowded space do not enter
avoid large public gatherings
practise good hygiene
stay at home if you have any cold or flu symptoms. Seek medical advice and get tested for COVID-19

See important information on restrictions on public gatherings.
See requirements in your state or territory.

Reviewer feedback on this answer:
Clearly and succinctly describes the requirements for social distancing in public.
The question is answered directly.  There are bullet points showing what to do to social distance in public.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: Limits on public gatherings for coronavirus (COVID-19)
section_headers: Why these limits are important
section_content: The 3-Step Plan to a COVIDSafe Australia maps out a pathway states and territories
can take to ease restrictions in the coming months, depending on their
circumstances. Each state and territory will move forward at their own pace.

Reviewer feedback on this answer:
Doesn't specifically address social distancing. Instead links to a reopening plan.
The question was about social distancing.  This answer is about easing restrictions.  The question is not answered here.

Reviewer ratings:
Bad
Bad
Question: Are immigration detention centers holding religious services during Coronavirus?

Answer passage (source: Australia):
page_title: Immigration detention
section_headers: Suspected cases of COVID-19
section_content: If clinically indicated detainees will be tested in line with advice from
health professionals and will be isolated pending test results.
Our Detention Health service provider has conducted public health awareness
activities and posted information at sites on hand hygiene and other
preventive measures detainees can take.

Reviewer feedback on this answer:
Has brief information on hygiene and testing in detention facilities, but doesn't mention religious services.
The answer does not respond to the inquiry regarding religious services.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Immigration detention
section_headers: ​Religious services
section_content: It has been observed that most religious groups are self-electing to cease
visits to detention facilities as they adhere to the measures being
implemented within the community.
Each detention facility has a Religious Liaison Officer (RLO) who is working
with a number of religious groups to ensure alternate methods for religious
observance. In some cases, pre-recorded services are being made available
where a religious group does not have an alternate means to provide remote
services.

Reviewer feedback on this answer:
Provides brief information about how detention facilities are handling religious services during the pandemic.
The answer appropriately responds to the question.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: Australia):
page_title: Limits on public gatherings for coronavirus (COVID-19)
section_headers: Aged care facilities
section_content: Special restrictions remain in place for aged care
facilities to protect older Australians. On 21 April, the Australian Health
Protection Principal Committee (AHPPC) updated their advice for residential
aged care facilities.

Reviewer feedback on this answer:
Doesn't mention religion or detention facilities. Entirely off topic.
The answer is completely irrelevant to the question.

Reviewer ratings:
Bad
Bad
Question: What should seasonal workers know about visas during this time of COVID-19?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Working holiday makers
I am on a Temporary visa and I have a job offer to work in a critical sector. Can I apply for the Temporary Activity (subclass 408) Australian Government Endorsed Event (AGEE) stream visa?
section_content: If you have evidence from your employer that you have ongoing work in a
critical sector (i.e. agriculture, food processing, health care, aged care,
disability care or child care) that an Australian citizen or permanent
resident cannot do, you may be eligible for the Temporary Activity (subclass
408) Australian Government Endorsed Event (AGEE) stream visa.

Reviewer feedback on this answer:
Explains the eligibility criteria for extended visas for seasonal workers.
This does not answer the question. This answer provides information for workers of critical sector who are on Temporary Activity Australian Government Endorsed Event (AGEE) visa and does not provide information on visa for seasonal workers as asked in the question.

Reviewer ratings:
Excellent
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: International students
Are these arrangements limited to students?
section_content: Student visa holders are already permitted to work in Australia with a usual
limitation of 40 hours per fortnight. In light of the current circumstances,
these arrangements respond to needs raised by sectors having regard to the
critical role that student visa holders play in their workforce to deliver
essential goods and services to the Australian community.

Reviewer feedback on this answer:
Discusses student visas, instead of visas for seasonal workers like the question asks.
This does not answer the question. This visa information is intended for students visa holder and not for seasonal workers as asked in the question.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Temporary visa measures supporting the agriculture sector
Working Holiday Maker visa holders
I am overseas. Can I be granted a Temporary Activity (subclass 408) Australian Government Endorsed Event (AGEE) visa (COVID-19 pandemic event)?
section_content: The COVID-19 pandemic event visa can only be granted to people already in
Australia who have ongoing work in a critical sector, who are not eligible for
a further visa and who are unable to return to their home country due to
COVID-19 border restrictions.

Reviewer feedback on this answer:
Brief and could use more information, but does provide useful information about visas applicable to seasonal workers.
This information does not answer the question. This information is an explanation regarding Covid-19 pandemic event visa for people who work in critical sector and does not provide any information on visas for seasonal workers during Covid-19 pandemic.

Reviewer ratings:
Acceptable
Bad
Question: How can we keep others from abusing the JobKeeper Payments?

Answer passage (source: Australia):
page_title: JobKeeper Payment
section_headers: Keeping the system fair
section_content: If you have questions about workplace entitlements and obligations in relation
to the JobKeeper Payment scheme, the Fair Work Commission has released
guidance on how it can assist with JobKeeper disputesExternal
Link.
If you are concerned that someone is doing the wrong thing in relation to
JobKeeper payment, you can tell us about it. To report illegal or behaviour of
concern, see Making a tip off.
ATO information on JobKeeper Payment support for businesses significantly
affected by the coronavirus (COVID-19).

Reviewer feedback on this answer:
It didn't provide any advice on how to stop people from abusing the service.
This answer only suggests "making a tip off," in regards to keeping others from abusing the system, but there is a lack of information with this answer.

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Early Childhood Education and Care Relief Package and the Exceptional Circumstance Supplementary Payment—information for providers and services
Can services operated by state, territory or local governments whose educators are not eligible for the JobKeeper Payment, receive increased payments?
section_content: No, these services are not eligible to apply for an Exceptional Circumstance
Supplementary Payment on the basis of JobKeeper ineligibility. However, they
are able to apply for an Exceptional Circumstance Supplementary Payment where
there is an increase in demand, where evidenced by an increase in the number
of children attending or hours of care provided, when compared to the
reference period.

Reviewer feedback on this answer:
The answer is not relevant to the question. It wasn't a yes or no question.
The question asks "how" when the answer is a yes/no response, and does not correlate with the question at all.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Exceptional Circumstance Supplementary Payment – JobKeeper ineligibility – information for providers and services
Some of my staff are ineligible for JobKeeper. Can I get additional support to assist me in paying my staff wages? 
section_content: Services that have a high number of staff ineligible for JobKeeper payments
may be eligible for an Exceptional Circumstance Supplementary Payment under
the Early Childhood Education and Care Relief Package. This payment is
designed to assist services to provide care to children of essential workers
and vulnerable and disadvantaged children, as well as meet increased demand
for care.

Reviewer feedback on this answer:
The question wasn't about how to to help employees that are ineligible for the payments.
This answer does not delve into the solution of keeping others from abusing JobKeeper payments.

Reviewer ratings:
Bad
Bad
Question: Can I access In Home Care if my children don't have access to their regular child care arrangements due to COVID-19?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Family Day Care and In Home Care
As a Family Day Care service, are we allowed to charge our educators the fees that keep our service running?
section_content: Any type of internal fee arrangement between a Family Day Care service and an
educator is a commercial business arrangement. The Government does not
regulate or intervene on matters between educators and services. As part of
broader messaging around the COVID-19 response the Prime Minister has appealed
to all businesses to look at their rate of fees and charges and see if they
can reduce them in recognition of the unprecedented times being experienced.

Reviewer feedback on this answer:
Discusses internal fee arrangements and doesn't mention In Home Care.
The answer didn't mention In Home Care. The answer is relevant, but it didn't answer the question.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Family Day Care and In Home Care
Can Family Day Care and In Home Care services still access the Community Child Care Fund?
section_content: For providers currently receiving a Community Child Care Fund grant there will
be no change to this agreement. The Prime Minister's announcement of the Early
Childhood Education and Care Relief Package relates to the Child Care Subsidy
and Additional Child Care Subsidy under the previous system. Applications for
CCCF Special Circumstances Grant Opportunity previously lodged with the
department for COVID-19 related matters are currently being considered. This
grant opportunity closed on 3 April 2020.

Reviewer feedback on this answer:
Discusses child care grants, but doesn't specifically address In Home Care.
The answers seems a little relevant, but it doesn't mention In Home Care at all

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Family Day Care and In Home Care
Can In Home Care be used by families whose children are unable to go to school or access their regular child care arrangements due to COVID-19?
section_content: In Home Care (IHC) is a specific type of care that is targeted to families who
meet the IHC eligibility criteria.
Risk of COVID-19 infection, or an early childhood education and care service
or school closing because of COVID-19, would not by itself be a valid reason
to access IHC. However, critical workers may be able to access IHC and should
contact the relevant IHC Support
Agency within their state or
territory to discuss their requirements.

Reviewer feedback on this answer:
It answered that the reasoning wouldn't be enough to access IHC.
Links to In Home Care eligibility criteria so people can determine if their children qualify.

Reviewer ratings:
Excellent
Excellent
Question: What type of crisis relief is being given to the arts?

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
Crisis Relief for Regional Arts
section_content: The $10 million initiative for the Regional Arts Fund provides crisis relief
and targeted support to organisations, artists and arts workers that are
critical to delivering the arts to communities in regional and remote areas.
For more information email regional@arts.gov.au
or visit
www.arts.gov.au/covid-19-update.

Reviewer feedback on this answer:
Gives good general information and contacts and links
Has information and contact information for a support program for the arts.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
Supporting Indigenous Visual Arts Centres
section_content: The $7 million contribution to the Indigenous Visual Arts Industry Support
(IVAIS) Program supports Indigenous Art Centres and Indigenous Art Fairs
during the Coronavirus crisis and beyond. Payments will be made directly to
IVAIS-funded Indigenous Art Centres and IVAIS-funded Art Fairs to maintain
operations and employment levels, ensuring that they continue to support
artists and their communities.
For more information phone 1800 006 992, email
ivais@arts.gov.au, or visit
www.arts.gov.au/covid-19-update.

Reviewer feedback on this answer:
Describes crisis relief targeted specifically at the indigenous art community. Relevant but narrow.
Is limited to Indigenous Art centers and fairs

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
section_content: The following initiatives are part of the COVID-19 Relief and Recovery Fund:

Regional Airlines Funding Assistance
Regional Air Network Assistance
Airfreight Support
Levy Relief for Commonwealth Fisheries
Additional Funding for the Export Market Development Grants Scheme
Supporting Indigenous Visual Arts Centres
Crisis Relief for Regional Arts
Support Act: Crisis Relief to Artists, Crew and Music Workers
Supporting Australia's exhibiting zoos and aquariums
Commonwealth National Parks—Support for Tourism—Fee Waivers
Temporary waiver of Environmental Management Change for the Great Barrier Reef Marine Park
Renewing Reef HQ Aquarium


Reviewer feedback on this answer:
Gives list of initiative but no contact information or links.
Mentions several programs aimed at supporting the arts.

Reviewer ratings:
Acceptable
Excellent
Question: what would happen to my child enrollment if I am not submitting session reports

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
What if I need to amend a session report for a session of care prior to 6 April 2020?
section_content: After 28 June 2020, providers will be able to submit sessions of care for
periods prior to 6 April 2020, and to make resubmissions to correct already
submitted sessions.
These submissions and resubmissions will be monitored to ensure providers
remain compliant with legislation.

Reviewer feedback on this answer:
Doesn't address what happens if someone doesn't submit session reports.
The answer mostly talks about when people will be able to submit reports. It only answers what will be done about submitted reports.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
Will my enrolments automatically cease because I am not submitting session reports?
section_content: No. Children enrolled on 5 April 2020 will still be enrolled once the Early
Childhood Education and Care Relief Package payment period is over.
Providers should encourage families who have withdrawn from their service to
re-enrol. By families staying enrolled, they will keep their Child Care
Subsidy eligibility so the subsidies will flow again once the Early Childhood
Education and Care Relief Package payments cease.

Reviewer feedback on this answer:
Doesn't address main question about failing to submit session reports.
It wasn't a yes or no question. It doesn't answer the question at all.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
How should services treat new enrolments at their centre? 
section_content: Providers should continue to enter into a Complying Written Arrangement with
parents who are eligible for the Child Care Subsidy and record the child’s
start date (the day that the parent confirms their agreement to the
arrangement) in their third party software or the Provider Entry Point (PEP).
An enrolment notice should be submitted in the provider’s third party software
or the PEP within seven days of entering into a Complying Written Arrangement
with the family.

Reviewer feedback on this answer:
Discusses documentation during the enrollment process. Doesn't address what happens is session reports aren't submitted.
I'm not sure this is relevant. Even if it is, it doesn't answer the question.

Reviewer ratings:
Bad
Bad
Question: Should workers who cannot return to their home country and are working in critical sectors apply for the COVID-19 pandemic event visa?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
Can I apply for the COVID-19 Pandemic event visa if I am not working in a critical sector?
section_content: If you are not working in a critical sector, you can only apply for the
COVID-19 Pandemic event visa if you have no other visa options available to
you.

Reviewer feedback on this answer:
Doesn't specifically address workers who can't return to their home countries.
This answer is bad because it talks about those who aren’t critical sector workers, which doesn’t answer to the question.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Visa of last resort
section_content: Other temporary visa holders may apply for the COVID-19 Pandemic event visa
only where there is no other visa option and it is not possible to leave
Australia due to the COVID-19 pandemic. This will allow you to remain lawfully
in Australia until it is safe and practical for you to return to your home
country.

Reviewer feedback on this answer:
Provides information clarifying the situation of people who can't return to their home countries.
This answer is acceptable because it explains how the Pandemic event visa could protect workers, but fails to mention critical sectors workers in specific.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
Can I work on a COVID-19 AGEE Pandemic event visa?
section_content: Permission to work will be limited to people working in a critical sector such
as agriculture, food processing, health care, aged care, disability care, and
childcare during the COVID-19 pandemic.
These sectors may be updated from time to time in response to needs identified
during the
COVID-19 period. While holding a COVID-19 Pandemic event visa, you are only
permitted to work in critical sectors.

Reviewer feedback on this answer:
Makes no mention of people who can't return to their home countries.
This answer is excellent because it talks about critical sector workers in specific, and that they can apply for the visa in order to remain in the country.

Reviewer ratings:
Bad
Excellent
Question: Are there resources available to help me find child care services during the COVID-19 pandemic?

Answer passage (source: Australia):
page_title: Families
section_headers: Child Support
section_content: If you have a child support assessment and your situation has changed, tell us so
we can update your details. This includes if:

your income has decreased
your income has increased and you've recently estimated your income for child support
care of your children has changed.

This is important so we can make sure your assessment is correct.
You can update your details online, through the Express Plus Child
Support mobile app or by calling us.

Reviewer feedback on this answer:
Does not address the issue that is raised at all.
Provides generic advice about adjusting child support payments. Doesn't address daycare at all.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
Where can I find COVID-19 information on preschool and kindergarten?
section_content: Preschool is primarily a state and territory responsibility and preschool
systems vary across jurisdictions. Because of this, preschool-related
information in the context of COVID-19 is provided at a state and territory
level. More information for families and parents of preschool and kindergarten
children is available at Universal Access to Early Childhood
Education.

Reviewer feedback on this answer:
Gives only one reference in answer to the question.
Has vague, high-level information about preschool access. Doesn't address childcare during the pandemic.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
Is there any extra support for families to help them find an early childhood education and care service during the COVID-19 pandemic?
section_content: Yes. A national toll free helpline has been set up to assist parents and
carers to find an early childhood education and care service during the
COVID-19 pandemic. Families can call the helpline on 1800 291 041 from 9:00 am
to 5:00 pm (AEST), Monday-Friday (excluding public holidays).
Helpline operators will provide advice for families about early childhood
education and care services available in their area during the pandemic.
Families, including essential workers and those with vulnerable children, can
also search for early childhood education and child care services online using
Starting Blocks or Child Care
Finder.
The Australian Children’s Education and Care Quality Authority (ACECQA) is
delivering the helpline on behalf of the Department of Education, Employment
and Skills. For more information, visit ACECQA.

Reviewer feedback on this answer:
Gives contact number and online references in response.
Provides clear information and resources for parents looking for daycare during coronavirus.

Reviewer ratings:
Excellent
Excellent
Question: How Government supports small businesses to retain their apprentices and trainees during COVID-19?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information for employers
section_headers: Apprentices and Trainees
section_content: The Australian Government is supporting small business to retain their
apprentices and trainees
through a wage subsidy. Find out about Supporting Apprentices and
Trainees.
Further information is also available at the Australian
Apprenticeships
website.

Reviewer feedback on this answer:
The answer gives a specific and relevant response to the question.
This answer is acceptable because it mentions that wage subsidies are being provided to help employers keep their employees taken care of during the pandemic. Therefore, this answers the question.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
What are the critical sectors?
section_content: The Government is making announcements about critical sectors. Currently the
critical sectors are agriculture, food processing, health care, aged care,
disability care and childcare. These sectors will be subject to ongoing review
with new sectors being added if required, or removed if the Australian labour
market is fulfilling the need.

Reviewer feedback on this answer:
The answer does not specifically relate to the question.
This answer is bad because it just lists the different types of "critical" work sectors, which is irrelevant to the question.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: International students
How will students be assured they will not jeopardise their visa?
section_content: Written advice will be provided to approved employers setting out the
temporary relaxation of working hours for student visa holders.
Supermarkets must register with the Department of Home Affairs to be given
access to the temporary relaxation of working hours for existing workers. A
list of registered businesses is
published on the Department’s website.
Aged Care service providers should refer to the correspondence provided to
them by the Department of Health for further details.

Reviewer feedback on this answer:
This is a bad answer because it doesn't provide any useful information as to how employees can be subsidized during the pandemic.
While the answer is about workers, it is specifically only about certain subsets of workers, including student workers, supermarket employees, and elder care service workers.

Reviewer ratings:
Bad
Could be Improved
Question: What is Coronavirus Supplement all about?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Coronavirus Supplement
section_content: On 22 March 2020, the Government announced it will provide a temporary payment
of $550 per fortnight, known as the Coronavirus Supplement, to new and
existing eligible income support recipients. On 24 March 2020, the Government
extended the eligibility criteria for this payment to Australians receiving
student support payments including Youth Allowance, Austudy and ABSTUDY.
Eligible recipients will receive the Coronavirus Supplement from 27 April 2020
along with their usual payment.
Eligibility for the Coronavirus Supplement is for people receiving the
following payments:

JobSeeker Payment (formerly known as Newstart Allowance)
Youth Allowance
Sickness Allowance
ABSTUDY (Living Allowance)
Austudy
Parenting Payment
Partner Allowance
Widow Allowance
Farm Household Allowance
Special Benefit.


Reviewer feedback on this answer:
A clear overview of what the payment is and who is eligible
This is a direct answer to the question. This answer provides information on what Coronavirus Supplement is, how much people will get and who are eligible to receive this Coronavirus supplement.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Frequently Asked Questions
How much is the Coronavirus Supplement?
section_content: The temporary Coronavirus Supplement is $550 per fortnight to new and existing
eligible income support recipients, in addition to their regular payment.

Reviewer feedback on this answer:
Not enough information to satisfy the "all about" request, otherwise a decent overview of what it is.
This does not answer the question. This answer only explains how much money people will get as supplement and does not provide any information on what a coronavirus supplement is and who are eligible to receive the supplement.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Frequently Asked Questions
Is the Coronavirus Supplement taxable?
section_content: Yes.

Reviewer feedback on this answer:
Just a single word that provides no information. needs to add words concerning Supplement
This does not answer the question. This answer is a single yes word and does not provide any information on what coronavirus supplement is.

Reviewer ratings:
Bad
Bad
Question: What steps do I need to take to apply for the COVID-19 Pandemic event visa?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: New Zealand 444 Special Category Visa (SCV)
What is a protected New Zealand citizen?
section_content: A person is a protected SCV New Zealand citizen holder if they fall within one
of the following groups:

in Australia on 26 February 2001
in Australia for 12 months in the 2 years immediately before this date
assessed as a protected SCV by Services Australia holder before 26 February 2004.

More information and advice on protected SCV holders can be found at the
Services Australia
website.

Reviewer feedback on this answer:
This information is irrelevant to the question. This information is about protected SCV New Zealand citizen holder and contains no information on steps to take to apply for the Covid-19 pandemic event visa.
only new zealanders are discussed so other foreign nationals do not have the answer they need.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Temporary visa measures supporting the agriculture sector
Working Holiday Maker visa holders
I have applied for my second or third WHM visa. Can I keep working while I am waiting for a decision on my application?
section_content: While your new application is being processed, a bridging visa will come into
effect which generally carries the same conditions as your previous visa,
including in relation to work rights. You and your employer can check Visa
Entitlement Verification Online (VEVO) at any time to confirm your work
rights.

Reviewer feedback on this answer:
The response assumes one had a previous visa and does not address if one previously had no visa.
This information is about bridging visa and work rights and does not contain any information on steps to apply for Covid-19 pandemic event visa as asked in the question.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Temporary visa measures supporting the agriculture sector
Working Holiday Maker visa holders
As a WHM working in the agricultural sector, can I keep working for the same employer for longer than six months?
section_content: Yes. WHMs working in the agricultural sector are already taken to have
permission from the Department to work for longer than six months with the
same employer.
Further information is available on the Department of Home Affairs
website.

Reviewer feedback on this answer:
This answer provides information on WHMs working in the agricultural sector and does not provide any information on steps to take to apply for the Covid-19 pandemic event visa as asked in the question.
This does not answer the question if one needs a visa and does not work in the agricultural sector.

Reviewer ratings:
Bad
Could be Improved
Question: Can the covid19 event visa be granted to anyone?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: New Zealand 444 Special Category Visa (SCV)
What is a protected New Zealand citizen?
section_content: A person is a protected SCV New Zealand citizen holder if they fall within one
of the following groups:

in Australia on 26 February 2001
in Australia for 12 months in the 2 years immediately before this date
assessed as a protected SCV by Services Australia holder before 26 February 2004.

More information and advice on protected SCV holders can be found at the
Services Australia
website.

Reviewer feedback on this answer:
No explanation of how, or if, an SCV New Zealand citizen holder is related to a covid19 event visa
This answer is irrelevant to the question. This answer provides information on SCV New Zealand citizen holder and does not provide any information on Covid19 event visa.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
I am overseas. Can I be granted a COVID-19 Pandemic event visa?
section_content: The COVID-19 Pandemic event visa can only be granted to people in Australia.

Reviewer feedback on this answer:
This information stated that the Covid-19 Pandemic event visa can be granted to people in Australia, however, it is not clear as to what groups of people in Australia are eligible for this visa.
gives only one requirement for the visa

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Working in critical sectors
section_content: Working holiday makers working in critical sectors such as agriculture, food
processing, health care, aged care, disability care and childcare who are not
eligible for any other visa and are unable to return to their home country can
apply for the COVID-19 Pandemic event visa.
Seasonal Worker Programme visa holders with visas due to expire within 28 days
are also able to apply for the COVID-19 Pandemic event visa.
Other temporary visa holders whose visas are about to expire, have no other
visa options, are unable to return to their home country and who are working
in critical sectors may apply for the COVID-19 Pandemic event visa. Evidence
of this work will need to be submitted with the application.

Reviewer feedback on this answer:
Explains who the pandemic event is is intended for but does no make clear if it is the same as covid19 event visa
This is a direct answer to the question. This answer provides information on people who are eligible to apply and be granted the Covid-19 Pandemic event visa.

Reviewer ratings:
Acceptable
Excellent
Question: Do mosquitoes spread coronavirus?

Answer passage (source: Australia):
page_title: What you need to know about coronavirus (COVID-19)
section_headers: What is COVID-19
section_content: Coronaviruses are a large family of viruses that cause respiratory infections.
These can range from the common cold to more serious diseases.
COVID-19 is a disease caused by a new form of coronavirus. It was first
reported in December 2019 in Wuhan City in China.
Other coronaviruses include Middle East Respiratory Syndrome
(MERS) and Severe Acute Respiratory
Syndrome (SARS).

Reviewer feedback on this answer:
No mention of transmission routes in the answer
This information explains what coronaviruses are and the origin of the virus. It does not provide any information on whether or not mosquitoes can spread the coronavirus.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: What you need to know about coronavirus (COVID-19)
section_headers: How it spreads
section_content: The virus can spread from person to person through:

close contact with an infectious person (including in the 48 hours before they had symptoms)
contact with droplets from an infected person’s cough or sneeze
touching objects or surfaces (like doorknobs or tables) that have droplets from an infected person, and then touching your mouth or face

COVID-19 is a new disease, so there is no existing immunity in our community.
This means that COVID-19 could spread widely and quickly.
See how to protect yourself and others.

Reviewer feedback on this answer:
This answer is irrelevant to the question. This answer provides information on Covid-19 spread from person to person and does not provide any information on Covid-19 spread through mosquitoes.
While it mentions the known ways of spread, it does not address insects

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: COVID-19 Mythbusting
section_headers: Mosquitos spread coronavirus
section_content: There is no evidence to suggest mosquitoes carry and spread COVID-19. While
mosquitoes can transmit other viruses like dengue and malaria, they don’t
transmit other well-known viruses like HIV and Ebola. The novel coronavirus is
primarily spread by droplets produced during coughing or sneezing rather than
blood. The SARS-COV-2 virus which causes COVID-19 has been found in blood
samples from infected people, however there is no evidence it can spread via
mosquitoes.
Learn more about the World Health Organisation's response to this
myth.

Reviewer feedback on this answer:
Directly answers the mosquito question in simple language
This is a direct answer to the question. This answer provides information on whether or not mosquito can transmit Covid-19 to people.

Reviewer ratings:
Excellent
Excellent
Question: Have there been contributions to support the Indigenous Visual Arts Industry Support Program during the Coronavirus crisis?

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
Support Act: Crisis Relief to Artists, Crew and Music Workers
section_content: The $10 million contribution to the performing arts industry charity Support
Act enables it to provide immediate crisis relief to artists, crew and music
workers affected by the Coronavirus crisis.
For more information email music@arts.gov.au or
visit
www.arts.gov.au/covid-19-update.

Reviewer feedback on this answer:
Does not indicate whether or not there have been contributions to the IVAIS and instead discusses the performing arts industry charity support act.
It talks about a general donation to arts, but it doesn't specifically mention IVAIS.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
Crisis Relief for Regional Arts
section_content: The $10 million initiative for the Regional Arts Fund provides crisis relief
and targeted support to organisations, artists and arts workers that are
critical to delivering the arts to communities in regional and remote areas.
For more information email regional@arts.gov.au
or visit
www.arts.gov.au/covid-19-update.

Reviewer feedback on this answer:
Discusses the Regional Arts Fund that provides relief to artists but does not explicitly discuss the IVAIS indicated in the original question.
It mentions a donation to arts, but it doesn't specifically mention the IVAIS.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
Supporting Indigenous Visual Arts Centres
section_content: The $7 million contribution to the Indigenous Visual Arts Industry Support
(IVAIS) Program supports Indigenous Art Centres and Indigenous Art Fairs
during the Coronavirus crisis and beyond. Payments will be made directly to
IVAIS-funded Indigenous Art Centres and IVAIS-funded Art Fairs to maintain
operations and employment levels, ensuring that they continue to support
artists and their communities.
For more information phone 1800 006 992, email
ivais@arts.gov.au, or visit
www.arts.gov.au/covid-19-update.

Reviewer feedback on this answer:
Answers what contributions, and how much, have been provided to support the IVAIS program. Includes contact information for further questions or information needed.
It mentioned the donation that was given to the program during the pandemic. It offers links for more info.

Reviewer ratings:
Excellent
Excellent