Question: How should schools communicate with parents online?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for parents and carers to keep children safe online
section_headers: Keep your child safe online
section_content: It is important to have regular conversations about staying safe online and to
encourage children to speak to you if they come across something worrying
online.
These resources provide guidance for parents and carers to keep children safe
online. They will, amongst other things, support you to talk to your child
about a range of online safety issues, set up home filtering in a child-
friendly way and set up age-appropriate parental controls on digital devices:

Thinkuknow by National Crime Agency-CEOP (Child Exploitation and Online Protection) provides resources for parents and carers and children of all ages to help keep children safe online
Childnet has developed guidance for parents and carers to begin a conversation about online safety, as well as guidance on keeping under-fives safe online
Parent Info is a collaboration between Parent Zone and NCA-CEOP, providing support and guidance for parents and carers related to the digital world from leading experts and organisations
NSPCC has guidance for parents and carers to help keep children safe online
UK Safer Internet Centre provides tips and advice for parents and carers to keep children safe online - you can also report any harmful content found online through the UK Safer Internet Centre


Reviewer feedback on this answer:
It gives the available websites and an explanation of how they could help the parents.  It doesn't answer the question about how school can communicate with parents online though.
This does not answer the question. This information is about how to keep children safe when going online and does not provide any information for schools on how to communicate with parents online as asked in the question.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: UK):
page_title: Guidance Get technology support for children and schools during coronavirus (COVID-19)
section_headers: Get help using online education platforms
section_content: Schools can apply for government-funded support through The Key for School
Leaders and access one of
two free-to-use digital education platforms: G Suite for Education or Office
365 Education. The Key also provides feature comparison and case studies on
how schools are making the most of these platforms.
Organisations can use the EdTech Demonstrator Programme to contact a network of schools and colleges who are
already using remote education technology resources for help and support.
Read the other guidance on remote education during coronavirus
(COVID-19).
Read other guidance on social care during coronavirus
(COVID-19).

Reviewer feedback on this answer:
Giving a list of websites doesn't really  answer the question.  The websites are good choices though.
This does not answer the question. This answer provides information on government-funded support and education platforms available for schools. It does not contain any information on how schools should communicate with parents online as asked in the question.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: UK):
page_title: Guidance Safeguarding and remote education during coronavirus (COVID-19)
section_headers: Communicating with parents, carers and pupils
section_content: Where education is now having to take place remotely, it’s important for
schools, teachers and pupils to maintain professional practice as much as
possible. When communicating online with parents and pupils, schools should:

communicate within school hours as much as possible (or hours agreed with the school to suit the needs of staff)
communicate through the school channels approved by the senior leadership team
use school email accounts (not personal ones)
use school devices over personal devices wherever possible
advise teachers not to share personal information


Reviewer feedback on this answer:
Completely answers the question.
This is a direct answer to the question. This answer provides information on how schools can maintain professional practice when communicating online with parents and pupils.

Reviewer ratings:
Excellent
Excellent