Question: What should I tell my patient if I know they have an underlying issue that puts them at greater risk?

Answer passage (source: CDC):
page_title: What to Know About Liver Disease and COVID-19
section_headers: What should I do if I think I might have COVID-19 or been exposed to a person with COVID-19?
section_content: Call your healthcare provider if you develop
symptoms of COVID-19 or if you
have been exposed to someone known to have COVID-19. Discuss how to get
evaluated and how to avoid spreading the virus to others.
Learn more about COVID-19 and what to do if you get
sick.

Reviewer feedback on this answer:
Only answers in reference to what a patient should do if they already have symptoms and does not address what a healthcare provider can do to protect a patient with a higher risk rate than others.
This answer is irrelevant to the question. This answer does not provide any information on what should healthcare provider tell their patients if they have underlying health issue and at greater risk for Covid-19. Instead, the answer is a recommendation for people to call healthcare provider should they develop symptoms of Covid-19.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Clinical Questions about COVID-19: Questions and Answers
section_headers: Testing, Diagnosis, and Notification
Whom should healthcare providers notify if they suspect a patient has COVID-19?
section_content: Healthcare providers should immediately notify infection control personnel at
their facility if they suspect COVID-19 in a patient. If a patient tests
positive, providers should report that positive result to their local/state
health department.

Reviewer feedback on this answer:
Answer only deals with how healthcare provider should deal with patient that may have COVID-19 and says nothing about how to inform a patient that they are at risk for contracting it.
This does not answer the question. This answer contains information on what healthcare providers should do if they suspect a patient is infected by Covid-19 and it does not provide any information on how and what healthcare provider should tell their patients with underlying health condition that they are at greater risk of contracting the virus as asked in the question.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Clinical Questions about COVID-19: Questions and Answers
section_headers: COVID-19 Risk
If my patient has an underlying medical condition, what is my patient’s risk of acquiring or having severe illness from COVID-19, and what should I tell my patient?
section_content: 
There is insufficient information on COVID-19 to determine the level of risk for each underlying medical condition. CDC is analyzing data continuously and provides updates as soon as new information is available.
You know your patient’s overall health and how well their conditions are managed. Use your clinical judgement to evaluate on a case by case basis. Patients frequently in congregate settings are at increased risk of infection. Patients with underlying medical conditions may be at increased risk of severe disease.
If possible, work with patients to manage their underlying condition to the best of their ability, including ensuring that patients have sufficient medication and supplies. Prescribing three-month supplies of medications may help ensure access to sufficient medications.
Explain to all patients which symptoms of their chronic conditions require emergency care or in-person visits. Stress the importance of obtaining emergency care if needed.
Reassure your patients who require emergency care that emergency departments have infection prevention plans to protect them from acquiring COVID-19
Tell patients with underlying medical conditions that increase their risk of severe illness or poorer outcomes from COVID-19: 
To stay home as much as possible to reduce their risk of being exposed.
Closely follow their care plans for management of their chronic disease, including, for example, achieving better glycemic or blood pressure control.
Seek emergency care for acute exacerbations of their underlying medical conditions or any health condition that requires immediate attention.


Encourage all patients, regardless of risk, to: 
Take steps to protect yourself.
Call your healthcare provider if you are sick with a fever, cough, or shortness of breath.


Follow CDC travel guidelines and the recommendations of your state and local health officials. Fear and anxiety about a disease can feel overwhelming, especially for those who might be at higher risk or are experiencing social isolation, and for healthcare providers that are treating patients at higher risk. Do what you can to take care of your mental health and encourage your patients to do the same.

Additional resources for healthcare
providers

Reviewer feedback on this answer:
Answer gives a lot of guidance and links for additional steps a healthcare provider to take in order to determine just how at risk they are and how to communicate it to them.
This is a direct answer to the question. This answer provides comprehensive information and guidelines of what healthcare providers should do and how to inform and talk to their patients when the patients have underlying medical conditions and is at greater risk to become infected by Covid-19.

Reviewer ratings:
Excellent
Excellent