Question: As an airline worker who deals with baggage and cargo, what can I do to keep myself safe and my coworkers safe?

Answer passage (source: CDC):
page_title: What Airline Customer Service Representatives and Gate Agents Need to Know about COVID-19
section_headers: As an airline customer service representative or gate agent, how can I protect myself?
section_content: As a customer service representative or gate agent, potential sources of
exposure could include assisting a person with COVID-19 in close contact or by
touching your mouth, nose, or eyes; or handling passenger items, such as
baggage, boarding passes, identification documents, credit cards, and mobile
devices.

Limit close contact with others by maintaining a distance of at least 6 feet, when possible.
Provide a facemask to any visibly sick person you are assisting if one is available and they can tolerate it. Ask them to cover their mouth and nose with tissues when coughing or sneezing. Follow employer’s guidelines for additional steps as required.
Avoid handling of passenger and airline crew boarding passes, luggage, identification documents, credit cards and mobile devices, where possible.
Allow passengers to hold their own documents and scan their own boarding pass or mobile device.
Practice routine cleaning and disinfection of frequently touched surfaces such as workstations, keyboards, touchscreens, printers, and computers, following the directions on the cleaning product’s label.

Follow your employer’s normal guidance for handling service/support animals.


Proper hand hygiene is an important infection control measure. Wash your hands regularly with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer containing at least 60% alcohol.


Key times to clean hands in general include: 

Before, during, and after preparing food
Before eating food
After using the toilet
After blowing your nose, coughing, or sneezing


Additional times to clean hands on the job include: 
Before and after work shifts
Before and after work breaks
After touching frequently touched surfaces
After interacting with a customer who is visibly ill
After putting on, touching, or removing cloth face coverings


Avoid touching your eyes, nose, or mouth with unwashed hands.


Reviewer feedback on this answer:
Gives detailed safety advice aimed specifically at airline workers. Fully on-topic.
This does not answer the question. This answer is a guideline intended for people who work as customer service representatives or gate agents and not for baggage and cargo workers.

Reviewer ratings:
Excellent
Bad

Answer passage (source: CDC):
page_title: What Airport Baggage and Cargo Handlers Need to Know about COVID-19
section_headers: As an airport baggage or cargo handler, how can I protect myself?
section_content: For baggage or cargo handlers, while the general risk remains low, potential
sources of exposure could include surfaces touched or handled by a person with
COVID-19 or by touching your mouth, nose, or eyes.

Limit close contact with others by maintaining a distance of at least 6 feet, when possible.
Practice routine cleaning and disinfection of frequently touched surfaces. These include baggage or cargo transport devices, vehicles, scanners, and shared/common two-way radios or other mobile devices. Follow the directions on the cleaning product’s label.
Follow your employer’s normal guidance for handling animals in transit and biological cargo.
Proper hand hygiene is an important infection control measure. Wash your hands regularly with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer containing at least 60% alcohol.
Key times to clean hands in general include: 
Before, during, and after preparing food
Before eating food
After using the toilet
After blowing your nose, coughing, or sneezing


Additional times to clean hands on the job include: 
Before and after work shifts
Before and after work breaks
After handling, loading, and unloading baggage, packages, or cargo
After touching frequently touched surfaces
After putting on, touching, or removing cloth face coverings


Avoid touching your eyes, nose, or mouth with unwashed hands.


Reviewer feedback on this answer:
Has detailed advice aimed specifically at baggage handlers. Fully on-topic.
This information directly answers the question. It provides comprehensive information on how baggage or cargo handlers can keep themselves safe from Covid-19 while on duty.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: What Airport Baggage and Cargo Handlers Need to Know about COVID-19
section_headers: What steps should my employer take?
section_content: Your employer should develop a COVID-19 health and safety plan to protect
employees. This plan should be shared with you and your coworkers. Your
employer should:

Take steps to help prevent the spread of COVID-19 if an employee is sick. Actively encourage sick employees to stay home. Sick employees should not return to work until the criteria to discontinue home isolation are met, in consultation with healthcare providers and state and local health departments.
Provide information on who to contact if employees become sick.
Implement flexible sick leave and supportive policies and practices. Consider drafting non-punitive emergency sick leave policies if sick leave is not offered to some or all employees.
Designate someone to be responsible for responding to COVID-19 concerns. Employees should know who this person is and how to contact them.
Provide employees with accurate information about COVID-19, how it spreads, and risk of exposure.
Provide training on proper hand washing practices and other routine infection control precautions. This will help prevent the spread of many diseases, including COVID-19.
Provide employees with access to soap, clean running water, and drying materials, or alcohol-based hand sanitizers containing at least 60% alcohol at their worksite.
Provide disposable disinfectant wipes so that commonly touched surfaces including baggage or cargo transport devices, vehicles, scanners, and communication systems such as two-way radios or other mobile devices can be wiped down by employees before and after each use. For disinfection, use products that meet EPA’s criteria for use against SARS-CoV-2external icon, diluted household bleach solutions, or alcohol solutions with at least 70% alcohol, and are appropriate for the surface. Follow manufacturer’s directions for use.
Provide tissues and no-touch disposal receptacles for use by employees.
Conduct frequent cleaning of employee break rooms, rest areas, and other common areas.
Place posters that encourage staying home when sick, covering coughs and sneezes, and washing hands often at the entrance to the workplace and in other workplace areas where they are likely to be seen.
Follow all applicable federal regulations and public health agency guidelines.


Reviewer feedback on this answer:
Has generic guidelines for staying safe in the workplace, but doesn't specifically address baggage handlers or airline workers.
This information does not answer the question. The question is asking for guidelines for workers who work with baggage and cargo of how to keep themselves safe while working during Covid-19. However, the answer provides information that is intended for employers and not for baggage and cargo workers.

Reviewer ratings:
Could be Improved
Bad