Question: Are TeleHealth appointments available to me?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people with chronic health conditions
section_headers: Services and support 
section_content: Telehealth services
You can access bulk-billed telehealth services from your doctor, nurse or
mental health professional via phone or videoconference. Learn more about
telehealth services.
Ordering prescription medications from home
You can get medicines from home during the COVID-19
restrictions.
You might also be eligible to have prescription medications delivered from
your regular pharmacy through the Home Medicines Service.
Learn more about Home Medicines
Services or contact your local
pharmacist.
Urgent referrals to grocery suppliers
We are working with grocery suppliers to ensure vulnerable
people have priority access to online
and telephone shopping.
Stay connected and care for your mental health
Being isolated can be stressful and hard to manage. Learn more about how to
manage isolation.
Looking after your mental health is an important part of staying healthy. The
Government’s Head to Health
website is the best
place to start if you need some help coping with anxiety and worry about
coronavirus.
You can also visit the new Coronavirus Mental Wellbeing Support
Service being provided by Beyond
Blue.

Reviewer feedback on this answer:
The answer only briefly summarizes the telehealth system.
There is not a lot of information here, but the focus on the passage is telehealth.

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: Australia):
page_title: Accessing health services during coronavirus (COVID-19) restrictions
section_headers: Remotely (telehealth)
section_content: Any Australian with a Medicare card can now access telehealth services via
phone or videoconference.
This service helps protect both patients and health workers from unnecessary
risk of infection. It is available from doctors, nurses, midwives, or allied
and mental health professionals.
This is a temporary measure until 30 September 2020.
You don’t need any special equipment, and can either use your phone or a
computer. You and your provider will decide the best system to use for your
needs.
Providers will bulk-bill consultations for:

Commonwealth concession card holders
children under 16 years
patients who are vulnerable to COVID-19

For telehealth, vulnerable patients are those who are:

isolating at home on the advice of a medical practitioner or a COVID-19 hotline
aged over 70
an Aboriginal or Torres Strait Islander person aged over 50
immunocompromised or have a chronic health condition
a parent of a new baby
pregnant
meets the current national triage protocol criteria for suspected COVID-19 infection

Otherwise, you can pay by credit card at the time of your consultation.
To make a telehealth appointment, just call your health care provider. Your
provider might also offer any of your existing appointments as a telehealth
appointment.
If you need to make an appointment on behalf of someone else, get information
about their condition before calling. This will ensure you can provide
important details to your provider.
Read more about telehealth services in the consumer fact sheet at MBS
online.
During your telehealth consultation your doctor might need to give you a
prescription. Read more about how you can get medicines, including delivery to your home.

Reviewer feedback on this answer:
The answer specifically responds to the question.
There is a decent amount of information here.  The answer is focused on telehealth.  It says that people are able to get help from telehealth appointments.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for older people
section_headers: Medical appointments and medicines
section_content: You can access bulk-billed appointments with your doctor, nurse or mental
health professional via phone or videoconference. If you would like to arrange
a telehealth appointment,
contact your doctor.
Accessing medicines while staying at home
Your doctor may be able to arrange to have your prescriptions sent to your
pharmacy directly so you
can stay at home. For more information on whether you can access this service
please call your pharmacy and speak to them about the best way to arrange
this.

Reviewer feedback on this answer:
The answer briefly responds to the telehealth inquiry but does not provide detail.
There is not a lot of information about telehealth appointments, but the answer does state how people can get a telehealth appointment.

Reviewer ratings:
Could be Improved
Acceptable