Question: What are the options that are currently available for accessing services

Answer passage (source: Australia):
page_title: Providing health care face to face during COVID-19
section_headers: Information for patients
section_content: For more information for patients on accessing health care and medicines, see:

getting medicines
accessing health services
electronic prescribing
consumer fact sheet on telehealth services at MBS Online
Home Medicines Service – information for consumers (for vulnerable people)

More resources for the general public are available at our coronavirus
(COVID-19) resources collection.

Reviewer feedback on this answer:
Only ives links to a variety of services for access regarding medical care
This is a very good response. It's not very long but everything here is useful, including a bullet list that each includes links to more relevant information.

Reviewer ratings:
Could be Improved
Excellent

Answer passage (source: Australia):
page_title: Accessing health services during coronavirus (COVID-19) restrictions
section_headers: What options are available for accessing services?
section_content: If you are struggling to breathe or seriously unwell, and it is an emergency
call 000 immediately. Tell ambulance staff about recent travel and
any potential contact with someone with COVID-19.
Whether for COVID-19 or another health reason, the way you access health care
during the shutdown depends on your circumstances.
You might see your health care provider:

in person, by going to their facility
in person, at your home
remotely, via telehealth

You should keep your regular health care appointments, including home care,
and medical or pathology appointments for chronic conditions. You might be able to arrange a telehealth
appointment for some things.
We are opening GP respiratory clinics around the country to assess people with fever, cough, a sore throat,
or shortness of breath.
healthdirect Coronavirus (COVID-19) Symptom Checker
Answer questions about your symptoms to see if you need to seek medical help
or get tested. This tool is available online at any time.

Reviewer feedback on this answer:
Does not give specific answers to the questions posed and only gives information for health care
This is a decent answer because it does list out the ways that you can receive service. The focus of this is mostly about what you should do in general to keep your health, not about the services themselves

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: Australia):
page_title: COVID-19 (coronavirus) information for consumers
section_headers: Telecommunication services
With more users online, my internet service isn’t working as well as it should (e.g. slower speed, interrupted service) – what are my rights?
section_content: 
The quality of internet services in Australia may be affected by increased consumer demand. There are steps you can take to maximise the performance of your home internet service.
If you are not receiving the internet service you signed up for, you may also be entitled to certain remedies under consumer guarantees.
You should contact your provider in the first instance if you have issues with your internet service.
Internet service providers might address your concerns in various ways, for example by offering additional ‘free’ features like unlimited data during the crisis, or a change of plan.
If you have not been able to resolve the problem with your service provider, you can lodge a complaint with theTelecommunications Industry Ombudsman.


Reviewer feedback on this answer:
Only addresses internet access no other services
This response is answering a totally different question about internet service while the question appears to be asking about health services. This misses the mark

Reviewer ratings:
Could be Improved
Bad