Question: I am highly vulnerable and cannot get out to do my own shopping. What are my options?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): Accessing food and essential supplies
section_headers: If you cannot go out because you’re clinically extremely vulnerable, self isolating or for any other reason
section_content: If you can, ask friends, family or neighbours who are well to go out and get
food and other essentials for you. If you do not have others to help you,
there may be community groups who can help in your area or your local shops
may be able to provide orders for delivery (by phone or by email).
If someone is going to the shops for you, most of the major supermarkets have
ways you can pay for your shopping, such as e-vouchers or gift cards. You can
buy these online and the person shopping for you can use them in store. To
find out about payment options, visit:

your supermarket’s website
UK Finance (the collective voice for the banking and finance industry)

If you or a family member meet the criteria to get support from the NHS
Volunteer Responders
programme, you can call 0808 196 3646 and ask for help with
food, prescriptions and essential items.
If you need urgent help and have no other means of support, contact your
local authority to find out what
support services are available in your area.

Reviewer feedback on this answer:
Has fairly detailed information about how vulnerable people can get their shopping done.
This gives a direct answer to the question by providing detailed information on how to achieve grocery delivery if you cannot leave your home.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Government advice on home moving during the coronavirus (COVID-19) outbreak
section_headers: Advice to the public
Vulnerable people or those shielding
section_content: More detail on progressing the individual elements of the home buying and
selling or rental process and how this applies to different groups is set out
in the next section.
We recognise people who are shielding or otherwise vulnerable may also have
pressing needs to move home; however, this should be balanced with the
increased risks presented by coronavirus.
In line with government’s advice, those who are shielding or otherwise
clinically vulnerable should ensure they are aware of the medical
advice, including on
staying at home and avoiding unnecessary contacts over this period, if at all
possible. All parties involved in home buying and selling should prioritise
agreeing amicable arrangements to change move dates for individuals in this
group, or where someone in a chain is in this group.
Clinically vulnerable and shielded individuals (ie those who have received a
letter advising they are in the clinically extremely vulnerable group) will
need to carefully consider their personal situation and the circumstances of
their own move and may wish to seek medical advice before deciding whether to
commit to or go ahead with a move. Some moves are likely to be lower risk -
for instance if the home is empty, all travel can take place in their own
transport and they can avoid contact with others.
We would encourage everyone in these categories who does intend to move, to
make clear their status to all of the professionals involved in the process.
They may be able to implement additional precautionary measures to further
protect you.

Reviewer feedback on this answer:
Has information about clinically vulnerable individuals moving during the pandemic, and doesn't mention shopping at all.
This answer talks about home buying and completely ignores the question of what to do to get groceries if you cannot leave your home.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): Accessing food and essential supplies
section_headers: If you’re not clinically extremely vulnerable or self isolating
section_content: You can shop for food and other essentials in person unless you:

have been told to stay at home because you’re clinically extremely vulnerable (you’re shielding)
are self isolating because your or someone in your household has symptoms
you’re finding it difficult to leave your home for any other reason (for example, because of a disability)

Supermarkets are disinfecting trolleys and baskets to protect you.
Make sure you use the markings on the floor and advice in store to follow
social distancing rules.
You should shop in store if you can so that supermarket delivery slots are
available for those who need them most. Supermarkets are working with
government to prioritise access to online delivery slots for the vulnerable as
far as their capacity for deliveries allows.
Try to plan what your household and anyone you’re supporting needs for a
number of days ahead so that your trips to buy food and essentials are as
infrequent as possible.
Shopping for others
Consider offering to shop for people you know who are self-isolating and
unable to get to the shops.
If you’ve signed up for the NHS Volunteer Responders
programme, you can volunteer to support those in your
community other than family and friends.
If you’re shopping for someone else, most of the major supermarkets have ways
that you can pay on behalf of
others, such as
e-vouchers and gift cards. The person you’re shopping for can buy these online
and you can use them in store. Local convenience stores may also have options
available, so check what is on offer.
Read guidance on helping others safely.
Find out about the different ways to volunteer during the coronavirus
.

Reviewer feedback on this answer:
Has some information about how to sign up to shop for people who are too vulnerable to go out on their own.
This answer is talking about a person who can leave their home. The question is asking about for a person who cannot leave their home.

Reviewer ratings:
Acceptable
Bad