Question: How should factory managers communicate so that all workers understand COVID-19 related safety rules?

Answer passage (source: UK):
page_title: Factories, plants and warehouses
section_headers: 7. Workforce management
7.1 Shift patterns and working groups
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.1 Shift patterns and working groups
Objective: To change the way work is organised to create distinct groups and
reduce the number of contacts each worker has.
Steps that will usually be needed:


As far as possible, where people are split into teams or shift groups, fixing these teams or shift groups so that, where contact is unavoidable, this happens between the same people.


Identifying areas where people have to directly pass things to each other, for example, job information, spare parts, samples, raw materials, and find ways to remove direct contact, such as through the use of drop-off points or transfer zones.



Reviewer feedback on this answer:
The question wants to know about how to communicate safety rules and this response has nothing to do with that. It's just talking about people walking past others
This answer needs to be improved because it does talk about safety measures employees can take at work, but it doesn’t talk much about how employees make sure they all understand these measures from their employers. Therefore, this answer doesn’t really answer the question, but it is on the right track.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Factories, plants and warehouses
section_headers: 7. Workforce management
7.3 Communications and training
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.3 Communications and training
7.3.1 Returning to work
Objective: To make sure all workers understand COVID-19 related safety
procedures.
Steps that will usually be needed:


Providing clear, consistent and regular communication to improve understanding and consistency of ways of working.


Engaging with workers and worker representatives through existing communication routes to explain and agree any changes in working arrangements.


Developing communication and training materials for workers prior to returning to site, especially around new procedures for arrival at work.


7.3.2 Ongoing communications and signage
Objective: To make sure all workers are kept up to date with how safety
measures are being implemented or updated.
Steps that will usually be needed:


Ongoing engagement with workers, including through trades unions or employee representative groups, to monitor and understand any unforeseen impacts of changes to working environments.


Awareness and focus on the importance of mental health at times of uncertainty. The government has published guidance on the mental health and wellbeing aspects of coronavirus (COVID-19).


Using simple, clear messaging to explain guidelines using images and clear language, with consideration of groups for which English may not be their first language.


Using visual communications, for example, whiteboards or signage, to explain changes to production schedules, breakdowns or materials shortages, to reduce the need for face-to-face communications.


Communicating approaches and operational procedures to suppliers, customers or trade bodies to help their adoption and to share experience.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
This is a great response that talks about how to communicate verbally and with signage. It also provides bullet points about training people on safety. Very thorough and compreshensive
This is an excellent answer because it describes how employers can make sure that their employees know how to work during the pandemic safely. Therefore, this answers the question.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Factories, plants and warehouses
section_headers: 2. Who should go to work
2.2 People who need to self-isolate
section_content: Objective: To make sure individuals who are advised to stay at home under
existing government
guidance do not physically come to work. This includes individuals who have
symptoms of COVID-19 as well as those who live in a household with someone who
has symptoms.
Steps that will usually be needed:


Enabling workers to work from home while self-isolating if appropriate.


See current guidance for employers relating to statutory sick pay due to COVID-19.


See current guidance for people who have symptoms and those who live with others who have symptoms.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
This answer is bad because it does not provide any information as to how employers and employees can stay safe at work and communicate these measures to each other. Instead, the answer only talks about remote working.
This response is just talking about some policies for employers to follow with sick employees but makes no mention of how to communicate safety measures

Reviewer ratings:
Bad
Bad