Question: Are there any training resources for healthcare workers who provide remote health care?

Answer passage (source: Australia):
page_title: Mental health for the health workforce during COVID-19
section_headers: Keeping mentally healthy
Online training
section_content: A 30-minute online module — COVID-19 infection control
training — is
available for care workers across all health care settings.
This training is hosted on an external site, provided by our COVID-19 training
partner Aspen Medical.
Register now

Reviewer feedback on this answer:
Training is focused on COVID-19 infection control, not providing remote healthcare.
this is a training module for controlling infection across all settings in healthcare, but doesn't address remote work.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: Providing health care remotely during COVID-19
section_headers: Information for patients
section_content: If patients are seeking further information on how to access telehealth and
prescriptions from home, please see the following guides:

Accessing health services during COVID-19 restrictions
Getting medicines during COVID-19 restrictions
Prescriptions via telehealth – a guide for patients
Consumer fact sheet on telehealth services at MBS Online
Home Medicines Service – information for consumers (for vulnerable people)

More resources for the general public are available at our coronavirus
(COVID-19) resources collection.
Online training
A 30-minute online module — COVID-19 infection control
training — is
available for care workers across all health care settings.
This training is hosted on an external site, provided by our COVID-19 training
partner Aspen Medical.
Register now
Publications and fact sheets
See our resources for health professionals on providing health care during
COVID-19.
Coronavirus (COVID-19) resources for health professionals, including aged
care providers, pathology providers and health care
managers
A collection of resources for health professionals, including aged care
providers, pathology providers and health care managers, about coronavirus
(COVID-19).
Webinars
Stay up to date with our webinars on the coronavirus (COVID-19) response for
the health and aged care sector.

Reviewer feedback on this answer:
Remote healthcare resources are focused on patients, not healthcare providers. Doesn't include link to training about remote healthcare.
This has training information for healthcare workers, but does not give specific information for remote telehealth workers, just for the patients.

Reviewer ratings:
Excellent
Could be Improved

Answer passage (source: Australia):
page_title: Industry and employers
section_headers: Aged Care
section_content: International students who work in aged care can also work more than 40 hours
a fortnight, to make sure there are enough staff to look after the elderly who
are particularly vulnerable to COVID-19.
All aged care Approved Providers or Commonwealth funded aged care service
providers that have been issued with a RACS ID or a NAPS ID have been given
access to the temporary relaxation of working hours for student visa holders.
These aged care providers should see the letter provided to them by the
Department of Health for further details.​
These measures only apply to existing workers in their existing roles.
They are temporary measures and will be reviewed by the government regularly.
Employers will be advised in writing when these considerations no longer
apply.

Reviewer feedback on this answer:
Discusses policies about international students. Doesn't mention training for remote healthcare.
This addresses the number of hours that can be worked and not training resources available.

Reviewer ratings:
Bad
Bad