Question: How do I access Emergency Assistance and support during the COVID-19 outbreak?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people with disability
section_headers: Services and support
section_content: Telehealth services
You can access bulk-billed telehealth services from your doctor, nurse or
mental health professional via phone or videoconference. Learn more about
telehealth services.
Electronic prescriptions
We are fast tracking electronic prescription for up to 80% of general
practices and community pharmacies for those at greater risk of serious
illness.
Ordering prescription medications from home
You might be eligible to have prescription medications delivered from your
regular pharmacy through the Home Medicines Service.
Learn more about Home Medicines
Services or contact your
local pharmacist.
Stay connected and care for your mental health
Being isolated can be stressful and hard to manage. Learn more about how to
manage isolation.
Prioritising your mental wellbeing is an important part of staying healthy.
The Government’s Head to Health website is
the best place to start if you need some help coping with anxiety and worry
about coronavirus.
You can also visit the new Coronavirus Mental Wellbeing Support
Service provided by BeyondBlue.

Reviewer feedback on this answer:
It talks about multiple aspects of assistance. It provides advice.
This gives information about health services, but not about emergency help.

Reviewer ratings:
Excellent
Could be Improved

Answer passage (source: Australia):
page_title: Accessing health services during coronavirus (COVID-19) restrictions
section_headers: What options are available for accessing services?
section_content: If you are struggling to breathe or seriously unwell, and it is an emergency
call 000 immediately. Tell ambulance staff about recent travel and
any potential contact with someone with COVID-19.
Whether for COVID-19 or another health reason, the way you access health care
during the shutdown depends on your circumstances.
You might see your health care provider:

in person, by going to their facility
in person, at your home
remotely, via telehealth

You should keep your regular health care appointments, including home care,
and medical or pathology appointments for chronic conditions. You might be able to arrange a telehealth
appointment for some things.
We are opening GP respiratory clinics around the country to assess people with fever, cough, a sore throat,
or shortness of breath.
healthdirect Coronavirus (COVID-19) Symptom Checker
Answer questions about your symptoms to see if you need to seek medical help
or get tested. This tool is available online at any time.

Reviewer feedback on this answer:
It gives some reasons that you might want to get help for. It includes a symptom checker.
This gives the user a few options for receiving emergency assistance if they have covid, but not if they need other emergency help.

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Emergency Assistance and Support
section_content: Information on immediate emergency assistance or support available for those
affected by coronavirus:

For national emergency relief services, including food, clothing, vouchers or help with bills, contact your local arm of The Salvation Army or St Vincent De Paul.
For local emergency relief providers search 'Financial Crisis and Material Aid – Emergency Relief' at serviceproviders.dss.gov.au. Please note provider details are updated regularly but may not be current at the time of your search.
For financial counselling, including advice on managing debt, contact the free and confidential National Debt Helpline by calling 1800 007 007. Or visit MoneySmart for advice to help you manage your money.
• For those experiencing domestic violence, please contact 1800 RESPECT. Mensline Australia and the Men's Referral Service also offer support to people using violence. If anyone is in immediate danger, call 000
Lifeline offers personal crisis support services. Call 131 114 at any time. Kids Helpline is a free service for young people aged 5 to 25. Kids, teens and young adults can call 1800 551 800 at any time.
Those on a low income may be eligible to apply for a 'No Interest Loan'. For more information and details on how to apply, visit Good Shepherd Microfinance.
To test eligibility for income support payments including JobSeeker, contact Services Australia by visiting servicesaustralia.gov.au.
For more information on how the JobKeeper payment impacts Disability Support Pension (DSP) and Carer Payment (CP) recipients, please see COVID-19 Impact on DSP and CP and JobKeeper Recipients - Fact Sheet
For advice on how to seek medical help or to get tested for coronavirus, contact your state or territory health authority, or call the coronavirus helpline on 1800 020 080 at any time.
Latest news, advice and public health information is available at Australia.gov.au, or download on the 'Coronavirus Australia' app from the Apple and Google Play stores.
There are a number of Government funded crisis and support services to help people during the coronavirus pandemic. Download a list of dedicated online and telephone-based services for people with disability, older Australians, carers and for people experiencing domestic, family or sexual violence.


Reviewer feedback on this answer:
It's a thorough answers. You includes multiple ways you can get assistance.
This is a comprehensive list of the emergency services available to people in need during the crisis.

Reviewer ratings:
Excellent
Excellent