Question: what are the types of expenses one can claim while working remotely  during the COVID-19 outbreak

Answer passage (source: Australia):
page_title: Support for Australian households
section_headers: Billing and payment help
section_content: 
If you or your business are having trouble paying your bill you should call your electricity or gas provider. Their phone number is on your bill.
Ask about what hardship support they can offer you. They have staff trained to assist.
Ask to go on a payment plan, to pay your bill over a longer time or make small regular payments.
Stay on the plan to protect yourself from disconnection, interest payments and late fees.
Ask if there are government concessions or rebates to help you at home or at work.

Ask your current retailer if they can offer you a better deal. If they can’t
give you more help you can switch providers to save. We step you through how
to do this using free comparator sites on our Find the best energy
deal page.
Ask your retailer if you are on all of the concessions you may be entitled to.
You can also check for all of the government rebates and
assistance in your state or territory.
If your energy bill seems wrong, your retailer must review it if requested.
If you're still not satisfied, contact the energy ombudsman in your state or
territory. An ombudsman is a free and independent dispute resolution service.
Their numbers are listed below.
If you receive a disconnection notice from your retailer, contact them
immediately to discuss your options. You should not be disconnected during a
protected period, such as a weekend or public holiday. People registered as
depending on a life-support system have further protections from
disconnection.
Some states and territories and some energy retailers have announced a pause
on disconnections during the COVID-19 emergency.

Reviewer feedback on this answer:
Answer deals with bills and payments in general and not with expenses incurred by people while working remotely due to COVID-19.
It's a thorough answer. It offers multiple pieces of advice. Some parts didn't seem relevant.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: Australia):
page_title: Working from home during COVID-19
section_headers: Expenses you can claim
section_content: If you work from home, you will be able to claim a deduction for the
additional running expenses you incur. These include:

electricity expenses associated with heating, cooling and lighting the area from which you are working and running items you are using for work
cleaning costs for a dedicated work area
phone and internet expenses
computer consumables (for example, printer paper and ink) and stationery
home office equipment, including computers, printers, phones, furniture and furnishings – you can claim either the
full cost of items up to $300
decline in value for items over $300.




Reviewer feedback on this answer:
Answer gives a list of items and services that can be claimed as expenses while working remotely during the pandemic.
It includes a number of different expenses you can claim. It doesn't tell you how to claim them.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: Australia):
page_title: Working from home during COVID-19
section_headers: Calculating running expenses
section_content: There are three ways you can choose to calculate your additional running
expenses:

shortcut method ─ claim a rate of 80 cents per work hour for all additional running expenses
fixed rate method ─ claim all of these
a rate of 52 cents per work hour for heating, cooling, lighting, cleaning and the decline in value of office furniture
the work-related portion of your actual costs of phone and internet expenses, computer consumables, stationery
the work-related portion of the decline in value of a computer, laptop or similar device.


actual cost method ─ claim the actual work-related portion of all your running expenses, which you need to calculate on a reasonable basis.

For more information on how to calculate and claim a deduction under the
actual cost method or fixed rate method see Home office
expenses.

Reviewer feedback on this answer:
It just tells you how to calculate your expenses. It doesn't tell you which you can claim.
The answer addresses some of the types of expenses one can claim as well as how to claim them but it is not a comprehensive list of expenses.

Reviewer ratings:
Bad
Acceptable