McGill-NLP/feedbackQA huggingface dataset:
Question: What if I need time off from my caring job?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): providing unpaid care to adults with learning disabilities and autistic adults
section_headers: Protecting yourself and the person you care for
If the person you care for is in a care home
section_content: If you have no symptoms, you should keep in contact with the care home to
understand any local arrangement to keep in touch with residents and follow
the guidance on social distancing for everyone in the UK and protecting older
people and vulnerable
adults. This
guidance includes tips on how to maintain contact with relatives or friends
such as staying in touch via phone or post where you are unable, or it is not
advisable, to visit.

Reviewer feedback on this answer:
Does not address for when an employee needs time off from their employment.
This answer is referring to the guidelines and rules to keep social distancing with everyone and how to protect older and vulnerable adults.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Guidance for those who provide unpaid care to friends or family
section_headers: General advice
If the person you care for is in a care home
section_content: If you have no symptoms, you should keep in contact with the care home to
understand any local arrangement to keep in touch with residents and follow
the Guidance on social distancing for everyone in the UK and protecting older
people and vulnerable
adults. This guidance includes tips on how to
maintain contact with relatives or friends such as staying in touch via phone
or post where you are unable, or it is not advisable, to visit.

Reviewer feedback on this answer:
Answer context is social distancing for everyone. Question context is time off for employee.
This ok and at the same time it only allow some guidelines on how to keep one safe and other people safe.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Guidance for those who provide unpaid care to friends or family
section_headers: General advice
If you need time off work to care for a relative who has symptoms or is self-isolating
section_content: You should talk to your employer about your caring needs and what arrangements
can be put in place. Information regarding statutory sick pay entitlements can
be found in the Guidance for
employees.
Some people may be entitled to benefits as a carer, such as Carer’s Allowance.
You should check on GOV.UK for further details.

Reviewer feedback on this answer:
Provides some basic advice on if you need time off from work. Link provided gives guidance for employees.
This is not answering the question about time off but instead of putting guidelines and rules for keeping everyone safe.

Reviewer ratings:
Acceptable
Could be Improved
Question: I know an abuse victim, how can I help?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
Chayn
section_content: Chayn provides online help and resources in a number of
languages about identifying manipulative situations and how friends can
support those being abused.

Reviewer feedback on this answer:
Links to an app that helps people concerned about victims of domestic abuse.
There could be more info, but the answer is direct.  It does give a relevant resource for people experiencing abuse.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
Hestia
section_content: Hestia provides a free mobile app,
Bright Sky, which provides support and information to anyone who may be in an
abusive relationship or those concerned about someone they know.

Reviewer feedback on this answer:
Links to an app that supports victims of domestic violence and the people concerned about them.
There could be more information, but the answer is direct.  It does give information pertaining to abuse.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
section_content: If you believe you are being abused, or worried you may commit domestic abuse,
please use the services on this page.
If you suspect that your neighbours or those in your community are victims of
domestic abuse, we encourage you to report it to the police.

Reviewer feedback on this answer:
Tells people to go to the police or consult the resources on this page, but doesn't actually include the list of resources.
There could be more info here.  The answer does state where someone can turn to help if they think someone is being abused though.

Reviewer ratings:
Could be Improved
Acceptable
Question: How will I know when to go in for a special vehicle test?

Answer passage (source: UK):
page_title: Guidance Coronavirus: specialist vehicle approval tests
section_headers: Apply for a priority IVA test
How to apply
section_content: 

Apply for vehicle approval in the normal way if you have not already done this.


Download and fill in the Application for a priority examination form (PDF, 1.26MB, 4 pages)


Email the form to the Driver and Vehicle Standards Agency (DVSA).


Priority IVA tests
emergency.iva.test@dvsa.gov.uk
[PDF]: Portable Document Format
  [DVSA]: Driver and Vehicle Standards Agency
  *[ IVA]: individual vehicle approval

Reviewer feedback on this answer:
I don't know what a special vehicle test is, but this answers the question of how to apply for a test, though not how you would be notified about when to go in.
It's possible that special vehicle test refers to the priority examination form, but this isn't entirely clear.

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus: specialist vehicle approval tests
section_headers: If your approval test was cancelled in March because of coronavirus
section_content: You’ll get an email to tell you that your test has been rebooked. It will tell
you the new date and time of your test.
You will not get this email immediately - it should arrive around 2 weeks
before your new test date.
It’s likely that your new test date will be around 3 months after your
original date.

Reviewer feedback on this answer:
Answer appears to be on topic and correct but it would help if it specifically mentioned the special vehicle test.
It's not clear to me that this is for a special vehicle test, but it directly answers how the user would know when to go in for a rescheduled test.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Apply for a coronavirus test if you're an essential worker
section_headers: What the test involves
section_content: You’ll usually have the option of taking the test at home or at a drive-
through testing site.
The test involves taking a swab of the inside of your nose and the back of
your throat, using a long cotton bud.
See the NHS 111 online coronavirus service for
advice about dealing with the symptoms of coronavirus.

Reviewer feedback on this answer:
Answer is about coronavirus testing and question asks about vehicle tests.
This is how to go for a coronavirus test, not a vehicle test.

Reviewer ratings:
Bad
Bad
Question: How can I apply for coronavirus testing at home care Sellitti

Answer passage (source: UK):
page_title: Apply for coronavirus tests for a care home
section_headers: What the test involves
section_content: The test involves taking a swab of the inside of your resident’s or staff
member’s nose and the back of their throat, using a long cotton bud.
You can read guidance on how to do the
tests.
This test only tells you if you have coronavirus at the time of taking the
test. It doesn’t tell you if you’ve ever had coronavirus in the past.

Reviewer feedback on this answer:
Does not address how to apply for home testing in a care setting. Context of the answer is how the test is done.
This is a bad answer because it just states how to give a test, and has nothing to do with the actual application process to be allowed to conduct tests.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Apply for coronavirus tests for a care home
section_headers: Who can make the application
section_content: To apply, you need to be the care home manager who’s registered with the Care
Quality Commission (CQC).
You can also apply if you’re a Local Director of Public Health or one of their
representatives.

Reviewer feedback on this answer:
A link to the application should be provided.
This is an acceptable answer because it states who is allowed to apply to do testing at home care facilities. This isn’t excellent though because it doesn’t reference where an eligible person can apply.

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: UK):
page_title: Apply for coronavirus tests for a care home
section_headers: What you need to apply
section_content: You’ll need:

the care home’s CQC location ID
total number of residents, including number of residents with coronavirus symptoms
total number of staff, including agency staff
your contact details

 Start now 

Reviewer feedback on this answer:
Provides a link to apply as well as gives points on what you will need when you apply.
This is an acceptable answer because it outlines what an applicant will need for their application. This isn’t an excellent answer though because it doesn’t state exactly where someone would apply.

Reviewer ratings:
Acceptable
Acceptable
Question: What should a victim of domestic abuse do?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: What is domestic abuse?
section_content: Domestic abuse is not always physical violence. It can also include, but is
not limited to:

coercive control and ‘gaslighting’
economic abuse
online abuse
verbal abuse
emotional abuse
sexual abuse


Reviewer feedback on this answer:
This defines domestic abuse without any advice as to what they should do.
This does not answer the question. This answer contains information on examples of domestic abuse and does not provide any information on what a victim of domestic abuse should do.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: What signs to look for
section_content: If you believe that you or someone else could be a victim of domestic abuse,
there are signs that you can look out for including:

being withdrawn
having bruises
controlling finances
not being allowed to leave the house
monitoring technology use such as social media platforms


Reviewer feedback on this answer:
This does not answer the question. This information lists the examples and signs of people who are victims of domestic abuse and does not provide any information on what a victim of domestic abuse should do as asked in the question.
this is a list of signs to watch for if you suspect domestic violence, but does not address what to do if you find it.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
section_content: If you believe you are being abused, or worried you may commit domestic abuse,
please use the services on this page.
If you suspect that your neighbours or those in your community are victims of
domestic abuse, we encourage you to report it to the police.

Reviewer feedback on this answer:
This answer is incomplete. The answer provides recommendation if a person is being abused, he/she should use the services mentioned in the answer. However, there are no services listed afterwards.
This offers a recommendation, but does not actually include the list of services.

Reviewer ratings:
Could be Improved
Could be Improved
Question: How can I claim the coronavirus Small Business Grant Fund?

Answer passage (source: UK):
page_title: Guidance Check if you're eligible for the coronavirus Retail, Hospitality and Leisure Grant Fund
section_headers: What you get
section_content: If your business has a property with a rateable value of £15,000 or under, you
may be eligible for a grant of £10,000.
If your business has a property that has a rateable value of over £15,000 but
less than £51,000, you may be eligible for a grant of £25,000.

Reviewer feedback on this answer:
This only addresses the what ifs. This ignores how to make a claim.
This says who is eligible for the grant but it doesn't say how you can make the claim.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Check if you can claim a grant through the Self-Employment Income Support Scheme
section_headers: How to claim
section_content: The online service is now available. Make your
claim from the date we gave you.
If you’re unable to claim online you should contact HMRC for help.
If you receive texts, calls or emails claiming to be from HMRC, offering
financial help or a tax refund and asking you to click on a link or to give
personal information, it is a scam. You should email it to
phishing@hmrc.gov.uk and then delete it.

Reviewer feedback on this answer:
This gives a link to make a claim.
This talks about where to make the claim for the grant.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Guidance Check if you're eligible for the coronavirus Retail, Hospitality and Leisure Grant Fund
section_headers: How to claim
section_content: You do not need to take any action. If you’re an eligible business, your local
council will contact you and provide details of how to claim.
Contact your local council if you think you’re eligible for a grant but have not
yet received it.

Reviewer feedback on this answer:
This answers direrly what to do if you are eligible for the small business grant.
This answers the question directly and also provides a link with contact information.

Reviewer ratings:
Excellent
Excellent
Question: What is the number one thing that I can do to stay safe while I'm outside of my home

Answer passage (source: UK):
page_title: Guidance Staying safe outside your home
section_headers: Keep your hands and face as clean as possible
section_content: Wash your hands often using soap and water, and dry them thoroughly.
Where available, use sanitiser outside your home, especially as you enter a
building and after you have had contact with surfaces.
Avoid touching your face.

Reviewer feedback on this answer:
Gives valid health advice but doesn't focus on high-impact behaviors like mask wearing and social distancing.
This provides adequate information and steps on how to stay safe outside of the home.

Reviewer ratings:
Could be Improved
Excellent

Answer passage (source: UK):
page_title: Guidance Staying safe outside your home
section_headers: Keep your distance from people outside your household
section_content: Whilst recognising this will not always be possible, it is important to be
aware that the risk of infection increases the closer you are to another
person with the virus, and the amount of time you spend in close contact with
them. Therefore, you are unlikely to be infected if you walk past another
person in the street.
Public Health England recommends trying to keep two metres away from people as
a precaution. However, this is not a rule and the science is complex. The key
thing is to not be too close to people for more than a short period of time,
as much as you can.

Reviewer feedback on this answer:
Focuses on social distancing, a reasonable answer to a question about the most important step.
This answer is rich in detail on steps to take to stay safe outside the home.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Staying safe outside your home
section_headers: Avoid being face-to-face with people if they are outside your household
section_content: You are at higher risk of being directly exposed to respiratory droplets
(released by talking or coughing) when you are within two metres of someone
and have face-to-face contact with them. You can lower the risk of infection
if you stay side-to-side rather than facing someone.

Reviewer feedback on this answer:
Has reasonable information but probably isn't the single most important step to take.
This answers the question and provides enough needed information.

Reviewer ratings:
Could be Improved
Excellent
Question: Do I need to renew my driving test and MOT during the coronavirus?

Answer passage (source: UK):
page_title: News story Driving tests and MOTs for heavy vehicles suspended for up to 3 months to help tackle spread of coronavirus
section_headers: MOTs for cars, motorcycles and light vans
section_content: The Department for Transport continues to keep MOT testing for cars,
motorcycles and light vans under review. It will provide an update in due
course.

Reviewer feedback on this answer:
Lets a reader know the purpose of MOT.
This just says that MOT testing is under review. It does not answer the question.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus: MOTs due from 30 March 2020
section_headers: If your vehicle tax and MOT run out in May
section_content: You cannot renew your vehicle tax until your MOT expiry date has been
extended. It will be extended a few days before it was originally due to
expire.
This means you might need to wait until later in May to tax your vehicle.
Check that the MOT expiry date has been extended before you tax your vehicle.

Reviewer feedback on this answer:
Only discusses that you cannot renew vehicle tax until MOT is extended.
This answers the question about MOT in that it says the expiry date will be extended. It doesn't really say anything about driving tests, though that may be implied.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus: MOTs due from 30 March 2020
section_headers: Eligibility
section_content: Your MOT certificate will be extended by 6 months if it was due to expire on
or after 30 March 2020 and your vehicle is a:

car
motorcycle
light van
other light vehicle

First MOT due
The extension also applies to these types of vehicles that are due their first
MOT test on or after 30 March 2020.
There are different rules if your MOT expiry date was on or before 29 March
2020.

Reviewer feedback on this answer:
Lets a reader know that there is an extension placed upon the MOT. Can be improved by also addressing the vehicle tax.
This directly answers the question in detail and says what vehicles the answer applies to.

Reviewer ratings:
Could be Improved
Excellent
Question: How should I plan for a trip if I'm travelling?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer travel guidance for passengers
section_headers: Checklists for safer travel
section_content: Plan your journey

can I walk or cycle to my destination?
have I checked the latest travel advice from my transport operator?
have I booked my travel ticket online, bought a pass or checked if contactless payment is possible?
have I planned my journey to minimise crowded areas and allow for delays?
am I taking the most direct route to my destination?

What to take with you

a plan for my journey
contactless payment card or pass
phone (if needed for travel updates, tickets, contactless payments)
tickets
hand sanitiser
essential medicines
tissues
a face covering, if required


Reviewer feedback on this answer:
Provides thought provoking questions to ask yourself as you begin your journey to planning your trip.
There could be more information here.  The information here does talk about keeping safe when travelling.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer travel guidance for passengers
section_headers: Aviation, ferries and maritime transport
Plan your journey
section_content: Before you travel, check with your travel operator and port, or airline and
airport for the latest travel advice on your route.
Consider making a list of items to take with you.

Reviewer feedback on this answer:
Recommends to contact travel agent for up to date travel advice.
There isn't enough information here.  The info here wouldn't be help for someone looking for this answer.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer travel guidance for passengers
section_headers: Aviation, ferries and maritime transport
Completing your journey
section_content: When finishing your journey, we recommend you:

follow local guidance
wash your hands for at least 20 seconds or sanitise your hands as soon as possible


Reviewer feedback on this answer:
Context is what to do when you reach destination.
There is not a lot of information here.  The information really doesn't talk about planning a trip.

Reviewer ratings:
Bad
Bad
Question: Who will be eligible to receive support and digital devices with Internet access?

Answer passage (source: UK):
page_title: Guidance Get technology support for children and schools during coronavirus (COVID-19)
section_headers: Who can receive digital devices and internet access
section_content: Laptops and tablets will be provided for disadvantaged families, children and
young people who do not currently have access to them through another source,
such as their school. Digital devices can be requested for:

care leavers
children and young people aged 0 to 19 with a social worker
disadvantaged year 10 pupils

Internet access will be provided through 4G hotspot devices for any of the
following people who do not currently have it:

care leavers
young people aged 11 to 19 with a social worker
disadvantaged year 10 pupils

People aged 16 to 19 without a suitable device for education may be eligible
for support through the 16 to 19 Bursary
Fund.

Reviewer feedback on this answer:
This is a direct answer to the question. This answer provides information on groups of people who will be eligible to receive digital devices and internet access.
This offers a list of people who will be eligible for tech service.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Get technology support for children and schools during coronavirus (COVID-19)
section_headers: How to apply for this support
section_content: Local authorities, academy trusts and other relevant organisations overseeing
schools and social care can apply. These organisations have been sent
information on how to order a device.
Schools, parents and pupils do not need to apply for internet access or
digital devices themselves.

Reviewer feedback on this answer:
This does not answer the question. This answer provides information on who are responsible for applying for internet access and digital devices. It does not provide information on who will be eligible for the internet access and the digital devices.
This offers information about who can apply for technology benefits and what parents should do.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: UK):
page_title: Guidance Get technology support for children and schools during coronavirus (COVID-19)
section_headers: When laptops and tablets will be delivered
section_content: Orders will be delivered in May and June.

Reviewer feedback on this answer:
This is irrelevant to the question. This answer provides time when the orders will be delivered. It does not provide information on who will be eligible to receive the internet access and digital devices.
This offers tech order info and does not address eligibility.

Reviewer ratings:
Bad
Bad
Question: How do I get my vehicles MOT if it expires before the office reopens?

Answer passage (source: UK):
page_title: Guidance Coronavirus: MOTs due from 30 March 2020
section_headers: Eligibility
section_content: Your MOT certificate will be extended by 6 months if it was due to expire on
or after 30 March 2020 and your vehicle is a:

car
motorcycle
light van
other light vehicle

First MOT due
The extension also applies to these types of vehicles that are due their first
MOT test on or after 30 March 2020.
There are different rules if your MOT expiry date was on or before 29 March
2020.

Reviewer feedback on this answer:
Gives detailed information that the MOT is extended by 6 months under certain circumstances.
This answers fully what an extension for MOT entails

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus: MOTs due from 30 March 2020
section_headers: If you take your vehicle for its MOT and it fails
section_content: Your MOT extension will no longer apply if you take your vehicle for its MOT
and it fails.
Your vehicle will need to be fixed and pass its MOT before you can use it
again.
Example Your vehicle’s MOT was originally due to expire on 3 May 2020, but
has been extended to 3 November 2020.
You take your vehicle for its MOT in August and it fails. You must stop using
the vehicle until it’s fixed and passes another MOT test.

Reviewer feedback on this answer:
Lets a person know there is an extension but the privilege of the extension is not applied if you take the vehicle for an MOT test and you fail.
This is focused on what happens if your car fails inspection during the extension not about the extension to MOT itself.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus: MOTs due from 30 March 2020
section_headers: How the 6-month extension works
section_content: Your vehicle’s MOT expiry date will be automatically extended by 6 months if
it’s eligible. This will be done about 7 days before it’s due to expire.
This means that:

your vehicle will still have a valid MOT certificate for an extra 6 months
you can still tax your vehicle - you might need to wait to do this until later in the month if both your MOT and vehicle tax run out this month
your insurance will still be valid
your vehicle’s record will be updated so the police can see you have a valid MOT

You will not get a new paper MOT certificate with the new expiry date on it.
You must still keep your vehicle safe to drive.
Example Your vehicle’s MOT was due to expire on 3 May 2020.
This will automatically be extended to 3 November 2020. You will need to get
your MOT by this date.

Reviewer feedback on this answer:
Lets a person know that MOT have been given extensions during COVID.
This fully answers the question about MOT extensions.

Reviewer ratings:
Excellent
Excellent
Question: Can I still have my outdoor wedding?

Answer passage (source: UK):
page_title: Guidance Coronavirus outbreak FAQs: what you can and can't do
section_headers: Public spaces / outdoor activities / exercise
Are day trips and holidays ok? Can people stay in second homes?
section_content: Day trips to outdoor open space, in a private vehicle, are permitted. You
should practise social distancing from other people outside your household.
Leaving your home - the place you live - to stay at another home for a holiday
or other purpose is not allowed. This includes visiting second homes.
Premises such as hotels and bed and breakfasts will remain closed, except
where providing accommodation for specific reasons set out in law, such as for
critical workers where required for a reason relating to their work.

Reviewer feedback on this answer:
It does not answer the wedding question, but it offers travel restrictions.  It should be more personalized to the question.
This addresses law about outdoor activities which may include weddings

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus outbreak FAQs: what you can and can't do
section_headers: Public spaces / outdoor activities / exercise
Can weddings go ahead?
section_content: There’s no change at this time, but we have set out our intention to enable
small wedding ceremonies from 1 June. We understand the frustration couples
planning a wedding must be feeling at this time. As with all the necessary
coronavirus restrictions on register offices, places of worship and other
venues, we will look to ease them as soon as it is safe to do so. We will work
closely with faith leaders and local government over the coming weeks to go
through the practicalities.

Reviewer feedback on this answer:
It answers the question, and give examples.  It shows compassion and empathy as it offers an explanation.
This answer addresses the question about having an outdoor wedding.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus outbreak FAQs: what you can and can't do
section_headers: Public spaces / outdoor activities / exercise
Can I meet my friends and family in the park?
section_content: You can meet one other person from outside your household if you are outdoors.
Public gatherings of more than 2 people from different households are
prohibited in law. There are no limits on gatherings in the park with members
of your household.

Reviewer feedback on this answer:
Doesn't directly answer the question.  The person needs to understand the restriction stated to derive the "no" answer.
This answer addresses law and permissions on outdoor gathering but does not really answer the question.

Reviewer ratings:
Acceptable
Could be Improved
Question: My business is suffering as a result of the lockdown. Am I eligible for any sort of relief for my rates?

Answer passage (source: UK):
page_title: Guidance Closing certain businesses and venues in England
section_headers: Business rates
section_content: In England, as announced on Monday 16 March, the government will provide a
business rates holiday for businesses and venues in the retail, hospitality
and/or leisure sector. This includes the businesses and venues in scope for
closure listed above. The relief will apply to business rates bills for the
2020 to 2021 tax year.

Reviewer feedback on this answer:
Mentions the business rate holiday but doesn't link to eligibility guidelines.
This only discusses how the relief will be applied.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Check if your nursery is eligible for business rates relief due to coronavirus (COVID-19)
section_headers: When it applies
section_content: The relief will apply to your business rates bills for the 2020 to 2021 tax
year. Your local council may have to reissue your bill, but will do this as
soon as possible.

Reviewer feedback on this answer:
Mentions tax relief passed to help during the pandemic, but doesn't include eligibility criteria.
This does not address if the business owner is eligible for any relief. This only talks about how relief help will be applied.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Check if your nursery is eligible for business rates relief due to coronavirus (COVID-19)
section_headers: How to apply
section_content: You do not need to take any action. Your local council will apply the discount
automatically.
You can estimate the business rate relief using the business rates
calculator.
Contact your local council if you’re not getting a relief you think you’re entitled
to.

Reviewer feedback on this answer:
Says that businesses will receive the tax break automatically, but doesn't explain who's eligible.
This does not justify an answer to the question because the question asks if there is any help for the business owner. This only talks about how a person does not need to do anything assuming they are alrady  eligible.

Reviewer ratings:
Bad
Bad
Question: When do business relief rates due to coronavirus apply to my business?

Answer passage (source: UK):
page_title: Guidance Closing certain businesses and venues in England
section_headers: Business rates
section_content: In England, as announced on Monday 16 March, the government will provide a
business rates holiday for businesses and venues in the retail, hospitality
and/or leisure sector. This includes the businesses and venues in scope for
closure listed above. The relief will apply to business rates bills for the
2020 to 2021 tax year.

Reviewer feedback on this answer:
This answer gives a little more detail and answers the question very specifically stating that the rates apply for the 2020 and 2021 tax years. This is a good answer
This answers the question and volunteers extra information about eligibility, which is helpful.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: UK):
page_title: Guidance Check if your nursery is eligible for business rates relief due to coronavirus (COVID-19)
section_headers: When it applies
section_content: The relief will apply to your business rates bills for the 2020 to 2021 tax
year. Your local council may have to reissue your bill, but will do this as
soon as possible.

Reviewer feedback on this answer:
This answer is short and to the point. It does a good job addressing exactly what the question is asking stating which tax years they apply to
This answers the question directly. It would be excellent if it has a little more information on the topic.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Guidance Check if your retail, hospitality or leisure business is eligible for business rates relief due to coronavirus (COVID-19)
section_headers: Eligibility
section_content: You’re eligible if your property is a:

shop
restaurant, café, bar or pub
cinema or live music venue
assembly or leisure property - for example, a sports club, a gym or a spa
hospitality property - for example, a hotel, a guest house or self-catering accommodation


Reviewer feedback on this answer:
The question wants to know when the rates apply to but this response is a bulleted list of properties that are eligible. These are two different things
This tells who is eligible but doesn't answer the question "when".

Reviewer ratings:
Bad
Bad
Question: If someone has a higher risk, what symptoms should they be watching for?

Answer passage (source: UK):
page_title: Guidance Guidance for households with grandparents, parents and children living together where someone is at increased risk or has symptoms of coronavirus (COVID-19) infection
section_headers: Will my household be tested if we think we have coronavirus symptoms?
section_content: No, testing for coronavirus is not needed if you’re staying at home and remain
well enough to stay at home.

Reviewer feedback on this answer:
This does not answer the question. It is about covid-19 testing and the question is asking for information on covid-19 symptoms.
This does not talk about what a vulnerable person needs to watch out for regarding symtptoms.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Guidance for households with grandparents, parents and children living together where someone is at increased risk or has symptoms of coronavirus (COVID-19) infection
section_headers: Symptoms
section_content: The most important symptoms of coronavirus (COVID-19) are recent onset of any
of the following:

a new continuous cough
a high temperature
a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people coronavirus (COVID-19) will be a mild illness. However, if you
have any of the symptoms above you should self-isolate at home.

Reviewer feedback on this answer:
This answers the question directly. The answer provides information on the known most important symptoms of Covid-19.
This talks about the main symptoms to watch for.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19
section_headers: Symptoms of coronavirus (COVID-19)
section_content: The most important symptoms of coronavirus (COVID-19) are recent onset of any
of the following:

a new continuous cough
a high temperature
a loss of, or change in, your normal sense of taste or smell (anosmia)

If you have any of the symptoms above you should self-isolate at
home.

Reviewer feedback on this answer:
This is a direct answer to the question. It contains information on the known most important symptoms of Covid-19.
This provides the main symptoms of COVID to watch out for.

Reviewer ratings:
Excellent
Excellent
Question: Do unconditional offers remain for students who already had them?

Answer passage (source: UK):
page_title: Guidance Guidance for prospective students
section_headers: Can I still apply for student finance?
section_content: New and existing students in England, Wales and Northern Ireland can continue
to apply for student finance and we will continue to process any applications
that have been received as quickly as we can.
Postgraduate and part-time undergraduate student finance applications for
academic year 2020 to 2021 are scheduled to open later this year. We will keep
you updated on our social media channels.

Reviewer feedback on this answer:
The question wants to know about unconditional offers but this response is talking about students applying for student finance. These are not the same thing so a bad answer
This gives the answer to the reader on what they are asking. This lets the person know that they can use an offer more then once.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: Do universities need to start making unconditional offers / should students accept an unconditional offer now that exams are cancelled?
section_content: Universities should not begin making new unconditional offers and applicants
should feel no pressure to accept such offers, as they will be awarded a
formal calculated grade for each exam they would have taken.

Reviewer feedback on this answer:
This does not answer the question. The question is asking if students can use the same offer again.
This response states right away that universities should be making new unconditional offers so this seems like it's answering the question being asked

Reviewer ratings:
Bad
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: If students already have an unconditional offer, does that remain?
section_content: Yes. An unconditional offer means you have already met the entry requirements,
so the place is the student’s if they want it.

Reviewer feedback on this answer:
The question is not asking what an unconditional offer is.
This response is stating that if you received the offer, then it's the student's if they want it and that seems like what the question is asking so it's acceptable

Reviewer ratings:
Bad
Acceptable
Question: What does it mean by saying possible coronavirus infection?

Answer passage (source: UK):
page_title: Guidance Guidance for households with grandparents, parents and children living together where someone is at increased risk or has symptoms of coronavirus (COVID-19) infection
section_headers: Symptoms
section_content: The most important symptoms of coronavirus (COVID-19) are recent onset of any
of the following:

a new continuous cough
a high temperature
a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people coronavirus (COVID-19) will be a mild illness. However, if you
have any of the symptoms above you should self-isolate at home.

Reviewer feedback on this answer:
Only provides a COVID-19 symptom list. Doesn't explain what a possible coronavirus infection is.
duplicate answer to #2. Gives information about symptoms, but not about the meaning of possible infection.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19
section_headers: Symptoms of coronavirus (COVID-19)
section_content: The most important symptoms of coronavirus (COVID-19) are recent onset of any
of the following:

a new continuous cough
a high temperature
a loss of, or change in, your normal sense of taste or smell (anosmia)

If you have any of the symptoms above you should self-isolate at
home.

Reviewer feedback on this answer:
Lists the symptoms of COVID-19. Doesn't define a possible coronavirus infection.
This gives information about symptoms, but does not talk about what a possible infection entails.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection
section_headers: What do we mean by possible or confirmed coronavirus infection (COVID-19)?
section_content: 
Possible infection is where a person has coronavirus (COVID-19) symptoms and is currently awaiting a test result.
Confirmed infection is where a person has tested positive for coronavirus (COVID-19).


Reviewer feedback on this answer:
Provides a clear, concise definition of a possible coronavirus infection.
This gives the basic answer as to what a possible infection is compared to a confirmed infection.

Reviewer ratings:
Excellent
Acceptable
Question: When should I be social distancing at a restaurant?

Answer passage (source: UK):
page_title: Restaurants offering takeaway or delivery
section_headers: 3. Social distancing at work
3.5 Common areas
section_content: Objective: To maintain social distancing while using common areas.
Steps that will usually be needed:


Staggering break times to reduce pressure on break rooms or places to eat.


Using safe outside areas for breaks.


Creating additional space by using other parts of the working area or building that have been freed up by remote working.



Reviewer feedback on this answer:
This does not answer the question. This answer provides information on social distancing while using common areas and does not provide any information on social distancing at a restaurant as asked in the question.
This should be improved to include steps for social distancing at restaurants.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Restaurants offering takeaway or delivery
section_headers: 3. Social distancing at work
3.6 Accidents, security and other incidents
section_content: Objective: To prioritise safety during incidents.
In an emergency (for example, an accident, fire, or break in), people do not
have to stay 2m apart if it would be unsafe.
People involved in the provision of assistance to others should pay particular
attention to sanitation measures immediately afterwards, including washing
hands.

Reviewer feedback on this answer:
This answer is irrelevant to the question. The question is asking for information on social distancing at a restaurant and this answer is providing information on sanitation measures and safety measures in an emergency.
This does not provide information on social distancing.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Shops and branches
section_headers: 3. Social distancing at work
3.6 Accidents, security and other incidents
section_content: Objective: To prioritise safety during incidents.
In an emergency, for example, an accident, provision of first aid, fire or
break-in, people do not have to stay 2m apart if it would be unsafe.
People involved in the provision of assistance to others should pay particular
attention to sanitation measures immediately afterwards including washing
hands.
Steps that will usually be needed:

Reviewing your incident and emergency procedures to ensure they reflect the social distancing principles as far as possible.


Reviewer feedback on this answer:
This information is irrelevant to the question. This information is about safety and sanitation measures during incidents or in an emergency and does not provide any information on social distancing at a restaurant as asked in the question.
This should be improved to provide more information.

Reviewer ratings:
Bad
Could be Improved
Question: Should I be doing anything differently with my laundry during the COVID-19 crisis?

Answer passage (source: UK):
page_title: Guidance Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection
section_headers: While you are self-isolating, make sure you do the following things
Wash your hands often
section_content: Clean your hands frequently by washing them with soap and water for 20 seconds
or using hand sanitiser. This will help protect you and the people you live
with. This is one of the most effective ways of reducing the risk of passing
infection to others.

Reviewer feedback on this answer:
This does not answer the question. This information is about personal hygiene practice and does not provide any information on doing laundry during Covid-19.
This is about hand washing, not about washing laundry.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Staying safe outside your home
section_headers: Wash your clothes regularly
section_content: There is some evidence that the virus can stay on fabrics for a few days,
although usually it is shorter. Therefore, if you are working with people
outside your household, wash your clothes regularly.
Changing clothes in workplaces should only be considered where there is a high
risk of infection or there are highly vulnerable people, such as in a care
home. If you need to change your clothes, avoid crowding into a changing room.

Reviewer feedback on this answer:
This answer provides recommendation to wash clothes regularly and how to safely change clothes in workplaces. It does not provide any information on how to do the laundry during the Covid-19 as asked in the question.
This just says you should wash your clothes more often if you are working outside the household, but nothing about any changes to the laundry itself.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection
section_headers: While you are self-isolating, make sure you do the following things
Laundry
section_content: To minimise the possibility of dispersing virus through the air, do not shake
dirty laundry.
Wash items in accordance with the manufacturer’s instructions. All dirty
laundry can be washed in the same load.
If you do not have a washing machine, wait a further 72 hours after your
duration of isolation has ended when you can then take the laundry to a public
launderette.
Do not share towels, including hand towels and tea towels.

Reviewer feedback on this answer:
This goes into various details about what to do with laundry to help prevent the spread of COVID-19.
This is a direct answer to the question. This answer provides information on how to do laundry during the Covid-19 crisis.

Reviewer ratings:
Excellent
Excellent