Question: Where can Aboriginal and Torres Strait Islanders get help if they have symptoms of coronavirus?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for Aboriginal and Torres Strait Islander peoples and remote communities
section_headers: Why remote communities are at risk
section_content: Aboriginal and Torres Strait Islander peoples and people living in remote
communities are at greater risk from COVID-19. This is because:

there are higher rates of other health issues in these communities
it can be harder to access health care
people in the community are very mobile and travel often
people often rely more on outreach services in remote places

People who live in remote communities are a priority of the Australian
Government and the COVID-19 National Emergency Response
Plan. We all need to work together to keep
people safe and stop the spread of the virus.

Reviewer feedback on this answer:
Gives only the online source for information so is incomplete.
The response does not actually answer the question.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for Aboriginal and Torres Strait Islander peoples and remote communities
section_headers: Where you can get help
section_content: Call your local Health Service, or ask someone you trust in the community to
call, if you feel unwell.
Map of Aboriginal and Torres Strait Islander health and medical
services
Use this interactive map to find an Aboriginal or Torres Strait Islander
Health Service near you.
National Coronavirus Helpline
Call this line if you are seeking information on coronavirus (COVID-19) or
help with the COVIDSafe app. The line operates 24 hours a day, seven days a
week.
1800 020 080
View contact
National Aboriginal Community Controlled Health Organisation
The National Aboriginal Community Controlled Health Organisation (NACCHO) is
the national authority on Aboriginal and Torres Strait Islander primary health
care. See their website for Aboriginal and Torres Strait Islander–focused
news, information, links and contacts.
https://www.naccho.org.au/
View contact
National Indigenous Australians Agency
The National Indigenous Australians Agency (NIAA) is committed to improving
the lives of all Aboriginal and Torres Strait Islander peoples. Visit their
website for Aboriginal and Torres Strait Islander–focused news, information,
links and contacts.
https://www.niaa.gov.au/
View contact

Reviewer feedback on this answer:
Gives multiple ways of contacting the appropriate authorities.
The answer provides resources for the ethnic community to get help.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for Aboriginal and Torres Strait Islander peoples and remote communities
section_headers: Keeping in touch with your community
section_content: Staying connected with family, friends and your community is important. Some
ways you can do this are:

calling people for a yarn on the phone
talking about the community and checking if they are OK
talking about the virus and how to stop the spread
connecting to family and friends on social media
sharing your tips on social media #KeepOurMobSafe


Reviewer feedback on this answer:
Does not address the question at all regarding getting assistance.
The response is about communication tips, not getting help for the ethnic community.

Reviewer ratings:
Bad
Bad