Question: How can good hygiene be promoted in shops?

Answer passage (source: UK):
page_title: Restaurants offering takeaway or delivery
section_headers: 5. Cleaning the workplace
5.3 Hygiene - handwashing, sanitation facilities and toilets
section_content: In this section

5.1 Before reopening
5.2 Keeping the workplace clean
5.3 Hygiene handwashing, sanitation facilities and toilets
5.4 Changing rooms and showers
5.5 Handling goods, merchandise and other materials, and onsite vehicles

5.3 Hygiene - handwashing, sanitation facilities and toilets
Objective: To help everyone keep good hygiene through the working day.
Steps that will usually be needed:


Following government guidance on hygiene in food preparation and food service areas.


Using signs and posters to build awareness of good handwashing technique, the need to increase handwashing frequency, avoid touching your face and to cough or sneeze into your arm.


Providing regular reminders and signage to maintain hygiene standards.


Providing hand sanitiser in multiple locations in addition to washrooms.


Setting clear use and cleaning guidance for toilets to ensure they are kept clean and social distancing is achieved as much as possible.


Enhancing cleaning for busy areas.


Special care should be taken for cleaning of portable toilets.


Providing more waste facilities and more frequent rubbish collection.


Providing hand drying facilities – either paper towels or electrical driers.



Reviewer feedback on this answer:
Has detailed information about hygiene procedures during the pandemic.
This is a direct answer to the question. This answer contains information on steps needed to help everyone keeping or maintaining good hygiene throughout the working day in stores or shops.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Shops and branches
section_headers: 5. Cleaning the workplace
5.3 Hygiene: handwashing, sanitation facilities and toilets
section_content: In this section

5.1 Before reopening
5.2 Keeping the workplace
5.3 Hygiene: handwashing, sanitation facilities and toilets
5.4 Customer fitting rooms
5.5 Handling goods, merchandise and other materials, and onsite vehicles

5.3 Hygiene: handwashing, sanitation facilities and toilets
Objective: To help everyone keep good hygiene through the working day.
Steps that will usually be needed:


Using signs and posters to build awareness of good handwashing technique, the need to increase handwashing frequency, avoid touching your face and to cough or sneeze into a tissue which is binned safely, or into your arm if a tissue is not available.


Providing regular reminders and signage to maintain hygiene standards.


Providing hand sanitiser in multiple locations in addition to washrooms.


Setting clear use and cleaning guidance for toilets to ensure they are kept clean and social distancing is achieved as much as possible.


Enhancing cleaning for busy areas.


Providing more waste facilities and more frequent rubbish collection.


Providing hand drying facilities – either paper towels or electrical driers.



Reviewer feedback on this answer:
Has detailed information about how to maintain an adequate level of hygiene in the workplace.
This answers the question directly. The answer provides information on steps needed to promote good hygiene and help everyone keep and maintain good hygiene through the working day.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Shops and branches
section_headers: 5. Cleaning the workplace
5.5 Handling goods, merchandise and other materials
section_content: In this section

5.1 Before reopening
5.2 Keeping the workplace
5.3 Hygiene: handwashing, sanitation facilities and toilets
5.4 Customer fitting rooms
5.5 Handling goods, merchandise and other materials, and onsite vehicles

5.5 Handling goods, merchandise and other materials
Objective: To reduce transmission through contact with objects that come in
the store.
Steps that will usually be needed:


Encouraging increased handwashing and introducing more handwashing facilities for workers and customers or providing hand sanitiser where this is not practical.


Limiting customer handling of merchandise, for example, through different display methods, new signage or rotation of high-touch stock.


Putting in place picking-up and dropping-off collection points where possible, rather than passing goods hand-to-hand.


Staggering collection times for customers collecting items, with a queuing system in place to ensure a safe distance of 2m.


Setting up ‘no contact’ return procedures where customers take return goods to a designated area.


Encouraging contactless refunds, where possible.


Storing items that have been returned, donated, brought in for repair or extensively handled, for example tried on shoes or clothes, in a container or separate room for 72 hours, or cleaning such items with usual cleaning products, before displaying them on the shop floor. Materials used for cleaning can be disposed of normally.


Providing guidance to how workers can safely assist customers with handling large item purchases.


Considering placing protective coverings on large items that may require customer testing or use, for example, furniture, beds or seats. Ensuring frequent cleaning of these coverings between uses, using usual cleaning products.


Cleaning touchpoints after each customer use or handover. For some examples, such as rental equipment, and test drive and rental vehicles, interior and exterior touchpoints should be considered.



Reviewer feedback on this answer:
Has general information about safety and cleanliness in the workplace.
This does not answer the question. This answer provides information on how to reduce transmission in store through contact with objects in the store. It does not provide any information on how to maintain or promote good hygiene in shops.

Reviewer ratings:
Acceptable
Bad