Question: What measures should I take if my employees work in other people's homes?

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 1. Thinking about risk
section_content: In this section

1.1 Thinking about managing risk
1.2 Sharing your risk assessment

Objective: That all employers carry out a COVID-19 risk assessment.
Everyone needs to assess and manage the risks of COVID-19. As an employer, you
also have a legal responsibility to protect workers and others from risk to
their health and safety. This means you need to think about the risks they
face and do everything reasonably practicable to minimise them, recognising
you cannot completely eliminate the risk of COVID-19.
You must make sure that the risk assessment for your business addresses the
risks of COVID-19, using this guidance to inform your decisions and control
measures. A risk assessment is not about creating huge amounts of paperwork,
but rather about identifying sensible measures to control the risks in your
workplace. If you have fewer than 5 workers, or are self-employed, you don’t
have to write anything down as part of your risk assessment. Your risk
assessment will help you decide whether you have done everything you need to.
The Health and Safety Executive has guidance for business on how to manage
risk and risk assessment at work along with specific advice to help control the risk of
coronavirus in workplaces.
Employers have a duty to consult their people on health and safety. You can do
this by listening and talking to them about the work and how you will manage
risks from COVID-19. The people who do the work are often the best people to
understand the risks in the workplace and will have a view on how to work
safely. Involving them in making decisions shows that you take their health
and safety seriously. You must consult with the health and safety
representative selected by a recognised trade union or, if there isn’t one, a
representative chosen by workers. As an employer, you cannot decide who the
representative will be.
At its most effective, full involvement of your workers creates a culture
where relationships between employers and workers are based on collaboration,
trust and joint problem solving. As is normal practice, workers should be
involved in assessing workplace risks and the development and review of
workplace health and safety policies in partnership with the employer.
Employers and workers should always come together to resolve issues. If
concerns still cannot be resolved, see below for further steps you can take.
Where the enforcing authority, such as the HSE or your local authority,
identifies employers who are not taking action to comply with the relevant
public health legislation and guidance to control public health risks, they
will consider taking a range of actions to improve control of workplace risks.
For example, this would cover employers not taking appropriate action to
socially distance, where possible. The actions the HSE can take include the
provision of specific advice to employers through to issuing enforcement
notices to help secure improvements.
How to raise a concern:

contact your employee representative
contact your trade union if you have one
contact HSE at:

HSE COVID-19 enquiries
Telephone: 0300 790 6787 (Monday to Friday, 8:30am to 8pm)
Online: working safely enquiry
form
[COVID-19]: coronavirus
  [HSE]: Health and Safety Executive

Reviewer feedback on this answer:
It doesn’t specifically address working in other people’s homes but it does talk about working in situations and how to assess risk.
This offers information about how to keep workers safe and an employer's responsiblities, as well as a resource line to ask questions, without including information about workers working in other homes.

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 7. Workforce management: guidance for employers and agencies
7.3 Communications and training
section_content: In this section

7.1 Team working
7.2 Work-related travel
7.3 Communications and training

7.3 Communications and training
7.3.1 Returning to work
Objective: To make sure all workers understand coronavirus related safety
procedures.
Steps that will usually be needed:


Providing clear, consistent and regular communication to improve understanding and consistency of ways of working amongst your workers.


Engaging with workers through existing communication routes and worker representatives to explain and agree any changes in working arrangements.


7.3.2 Ongoing communications
Objective: To make sure all workers are kept up to date with how safety
measures are being implemented or updated.
Steps that will usually be needed:


Ongoing engagement with workers, (including through trades unions or employee representative groups) to monitor and understand any unforeseen impacts of changes to working environments.


Awareness and focus on the importance of mental health at times of uncertainty. The government has published guidance on the mental health and wellbeing aspects of coronavirus (COVID-19).


Using simple, clear messaging to explain guidelines using images and clear language, with consideration of groups for which English may not be their first language.


Communicating approaches and operational procedures to households to help their adoption before work commences.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
This deals with return to work not working in others’ homes.
This offers details about what to do when employees are returning from work, but nothing about working in other homes.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 2. Who should go to work
2.2 People who need to self-isolate
section_content: Objective: To make sure individuals who are advised to stay at home under
existing government
guidance do not physically come to work. This includes individuals who have
symptoms of coronavirus as well as those who live in a household with someone
who has symptoms.
Steps that will usually be needed:


Enabling workers to work from home while self-isolating if appropriate.


See current guidance for employers and employees relating to statutory sick pay due to coronavirus.


See current guidance for people who have symptoms and those who live with others who have symptoms.



Reviewer feedback on this answer:
This deals with working from your home not the homes of others.
This is information about what to do if a worker becomes sick.

Reviewer ratings:
Bad
Bad