Question: What is the best thing I can do to protect myself if I fall in the category of chronically ill people?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for older people
section_headers: Protecting yourself
section_content: As we move towards a COVIDSafe Australia, it is
important for people at greater risk of serious illness if they get COVID-19
to take extra steps to protect themselves.
You should maintain good hygiene and take care when interacting with other
people. These are the best defences for you and your family against
coronavirus. This includes:

covering your coughs and sneezes with your elbow or a tissue
disposing of used tissues immediately into a rubbish bin and washing your hands
washing your hands often with soap and water, including before and after eating and after going to the toilet, and when you have been out to shops or other places
using alcohol-based hand sanitisers (60% alcohol), where available
cleaning and disinfecting surfaces you have touched
staying 1.5 metres away — 2 arms’ length — from other people. This is an example of physical distancing
continuing to stay at home and avoid contact with others
continuing to avoid non-essential travel
considering having the chemist deliver your medicines
considering having your groceries and essential items delivered to your home
downloading the COVIDSafe app to your smartphone for the times you do need to go out — the Older Persons COVID-19 Support Line can help you with this

Read our fact sheet about the support available to
you if you are isolated and finding it difficult
to access food and basic household items.

Reviewer feedback on this answer:
Gives detailed advice and links to more information
This answer addresses preventive measures that one can take.  It is about people that are ill.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people with chronic health conditions
section_headers: Protecting yourself
section_content: It’s vital to do everything you can to protect yourself and
others from coronavirus:

maintaining good hygiene
physical distancing
avoiding public gatherings
isolation

Make sure you continue to go to any usual or scheduled appointments with your
doctor. See how to access health services
and medications during COVID-19 restrictions.
If you are at greater risk due to a chronic condition or weakened immune
system, you should also:

stay at home, including working from home if possible
avoid non-essential travel
avoid contact with others
speak to your chemist about having medication delivered to you
make use of telehealth services for routine or non-urgent medical help
consider getting groceries and other essentials delivered


Reviewer feedback on this answer:
Gives specific advice and goes beyond with links to additional information
The information here is pretty general, but it is about prevention.  Someone that is ill would still be able to use much of this information.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for older people
section_headers: People most at risk
section_content: Your risk of serious illness from coronavirus increases if you are:

aged 70 years or over
aged 65 years or over and have a chronic medical condition
an Aboriginal and Torres Strait Islander person aged 50 years and over who has a chronic medical condition
immune suppressed

There is currently no cure or vaccine for coronavirus, or immunity in the
community, so you need to protect yourself.

Reviewer feedback on this answer:
Does not answer the question merely describes who is at risk
This talks about people that are at risk.  The question is more about preventive measures.

Reviewer ratings:
Bad
Bad