Question: What do Australian citizens or permanent residents need to know when returning to Australia?

Answer passage (source: Australia):
page_title: Coming to Australia
section_headers: I am an Australian citizen or permanent resident
section_content: All travellers arriving in Australia must undertake a mandatory 14-day
quarantine at designated facilities (for example, a hotel), in their port of
arrival.
You can travel to Australia if you are an Australian citizen, a permanent
resident, an immediate family member of an Australian citizen or permanent
resident or are a New Zealand citizen usually resident in Australia. If you
are an immediate family member holding a temporary visa you will need to
provide us with evidence of your relationship.
Australian citizen
Australian citizens can enter Australia and, in exceptional circumstances,
will be permitted to enter without a valid Australian passport. If you don’t
have a valid passport, please advise airline staff that you are an Australian
citizen and do not require a visa to enter Australia (even if you are a dual
national). The airline will contact the Australian Border Force to verify your
citizenship. It is important you get to the airport early in case of any
delays. Departure from the country you are in is subject to the rules and
decisions of authorities in that country.​
Permanent resident
A permanent resident is someone who holds a permanent visa in Australia,
including a Resident Return visa. Permanent residents must also undertake a
mandatory 14-day quarantine in designated facilities (for example, a hotel) in
their port of arrival once they enter Australia.
New Zealand citizens usually resident in Australia
New Zealand citizens who normally reside in Australia (with a subclass 444
visa or other permanent or provisional visa) can come to Australia. You must
carry proof of residency (driver's licence or documents that show your
residency). Present it at check-in. You must undertake a mandatory 14-day
quarantine at designated facilities (for example, a hotel), in your port of
arrival.​
Important: New Zealand citizens and permanent residents not living in
Australia can only transit through Australia to return to New Zealand. Refer
to Transiting Australia.

Reviewer feedback on this answer:
Has clear, detailed information about what Australian citizens should do when they return to Australia.
This is an excellent answer because it provides detailed information as to what Australian citizens need to do when entering Australia or leaving Australia during the pandemic. It also includes information for New Zealand citizens and tourists. Therefore, this is a great answer to the question.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: Leaving Australia
section_headers: Australians and permanent residents
section_content: If you are an Australian citizen or a permanent resident you cannot leave
Australia due to COVID-19 restrictions **** unless you have an exemption. You
can apply online but you must meet at least one of the
following:

your travel is as part of the response to the COVID-19 outbreak, including the provision of aid 
your travel is essential for the conduct of critical industries and business (including export and import industries)
you are travelling to receive urgent medical treatment that is not available in Australia
you are travelling on urgent and unavoidable personal business
you are travelling on compassionate or humanitarian grounds 
your travel is in the national interest.

You must provide evidence to support your claims that may include:

passport/s
marriage certificate/s
birth certificate/s
death certificate/s
proof of relationship (for example, shared tenancy agreement, joint bank account etc.)
visa status
proof that you are moving to another country on a long term basis such as leases, job offers and evidence your goods are being transported
your current visa status, including in Australia and/or overseas
letter from a doctor or hospital about any medical treatment/condition with statements on why travel is necessary
letter from an employer showing why the travel is necessary or that the work undertaken by you is critical
statement or evidence to show when you wish to return to Australia
any other proof you may have to support your claims.

All evidence supporting a travel exemption claim needs to be officially
translated into English. ****
You should apply for an exemption at least 48 hours before, but not more
than 3 months before your planned travel.
If you are not granted an exemption, you should not continue with your
travel plans. If granted an exemption, you must take evidence of that
exemption decision to the airport.
You will not need to apply for an exemption if you are:

ordinarily resident in a country other than Australia
an airline, maritime crew or associated safety worker
a New Zealand citizen holding a Special Category (subclass 444) visa
engaged in the day-to-day conduct of outbound freight
associated with essential work at offshore facilities
travelling on official government business, including members of the Australian Defence Force.


Reviewer feedback on this answer:
Has very detailed information about when Australian citizens and permanent residents can leave and return to the country.
This is an excellent answer because it provides a lot of detailed information as to what Australian citizens and residents are supposed to do during the pandemic. It also lets them know that they are not usually permitted to leave the country. Therefore, this answers the question well.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: Staying in Australia
section_headers: I have a permanent visa
section_content: Permanent Resident (PR) visa holders can remain in Australia indefinitely but
if you intend to leave Australia and come back, you need to check the travel
facility period on your permanent visa (usually a five-year period).
You can check by:

using the VEVO service, or
accessing your visa conditions through your ImmiAccount.

If you enter Australia on a temporary visa when the travel facility on your
permanent visa has expired, this will have an adverse impact on you. See
'Resident Return visa' for details.

Reviewer feedback on this answer:
Has brief information about what permanent residents should do if they need to temporarily leave Australia.
This is an acceptable answer because it provides some information as to what needs to be done as an Australian resident if you want to leave or come back. It also includes helpful links to more information. It is not excellent though because it could do better with more information.

Reviewer ratings:
Excellent
Acceptable