McGill-NLP/feedbackQA huggingface dataset:
Question: What should I be doing if I have to travel?

Answer passage (source: CDC):
page_title: Travel: Frequently Asked Questions and Answers
section_headers: International Travel
When can I return to work after international travel?
section_content: Currently, all international travelers arriving into the US should stay home
for 14 days after their arrival. At home, they are expected to monitor their
health and practice social distancing. To protect the health of others, these
travelers should not to go to work or school for 14 days.

Reviewer feedback on this answer:
Could be improved more deatil of what to do on the flight
Explains what steps you should take after international travel.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: CDC):
page_title: Travel: Frequently Asked Questions and Answers
section_headers: Domestic Travel
Is it safe to travel to visit family or friends?
section_content: Travel increases your chances of getting and spreading COVID-19. Before you
travel, learn if coronavirus is spreading in your local area or in any of the
places you are going. Traveling to visit family may be especially dangerous if
you or your loved ones are more likely to get very ill from
COVID-19. People at higher risk for severe illness need to take extra
precautions.

Reviewer feedback on this answer:
Cautions people against traveling but doesn't explain how to do it safely.
More detail could be given such as wearing a mask

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: CDC):
page_title: Travel: Frequently Asked Questions and Answers
section_headers: General
If I travel, what steps should I take to help reduce my chances of getting sick?
section_content: 
Avoid contact with sick people.
Avoid touching your eyes, nose, or mouth with unwashed hands.
Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer that contains at least 60% alcohol. 
It is especially important to clean hands after going to the bathroom, before eating, and after coughing, sneezing, or blowing your nose.


Make sure you are up to date with your routine vaccinations, including measles-mumps-rubella (MMR) vaccine and the seasonal flu vaccine.


Reviewer feedback on this answer:
Answer could be more specific toward flying
Gives generic advice for avoiding infection that's also applicable when traveling.

Reviewer ratings:
Acceptable
Acceptable
Question: What are steps to lower the stigma around coronavirus?

Answer passage (source: CDC):
page_title: What to Know About HIV and COVID-19
section_headers: What can everyone do to minimize stigma about COVID-19?
section_content: Minimizing stigma and misinformation about COVID-19 is very important. People
with HIV have experience in dealing with stigma and can be allies in
preventing COVID-19 stigma. Learn how you can reduce stigma and help prevent
the spread of rumors about COVID-19.

Reviewer feedback on this answer:
The answer links to a site that explains how to reduce stigma and help prevent the spread of rumors, though the link does not work.
This information does not answer the question. The question is asking for steps to lower the stigma around coronavirus and the answer is explaining about people with HIV as allies in preventing Covid-19 stigma.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: CDC):
page_title: What to Know About Liver Disease and COVID-19
section_headers: What can everyone do to minimize stigma about COVID-19?
section_content: Minimizing stigma and misinformation about COVID-19 is very important. People
with liver disease have experience in dealing with stigma and can be allies in
preventing COVID-19 stigma. Learn how you can reduce stigma and help prevent
the spread of rumors about COVID-19.

Reviewer feedback on this answer:
The answer links to a site explaining how to reduce the stigma and prevent the spread of false rumors about COVID-19, but the site does not work.
This does not answer the question. This information is explaining about people with liver disease as allies in preventing Covid-19 stigma and does not provide any information on steps to lower the stigma around coronavirus.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Coronavirus Disease 2019 Basics
How can people help stop stigma related to COVID-19?
section_content: People can fight stigma by providing social support in situations where you
notice this is occurring. Stigma affects the emotional or mental
health of stigmatized groups and the communities they live in. Stopping
stigma is important to making communities and community members resilient. See
resources on mental health and coping during
COVID-19.
Everyone can help stop stigma related to COVID-19 by knowing the
facts and
sharing them with others in your community.

Reviewer feedback on this answer:
Even though the answer states that people can help fight or stop stigma related to Covid-19 by providing social support and by knowing facts and sharing them with the community, however, it does not provide further step by step guide of how to provide these supports to lower the stigma as asked by the question.
The answer itself is somewhat vague about ways to reduce stigma, but it links to several sites that provide facts about COVID-19.

Reviewer ratings:
Could be Improved
Acceptable
Question: What can be done to reduce the stigma related to COVID19?

Answer passage (source: CDC):
page_title: What to Know About HIV and COVID-19
section_headers: What can everyone do to minimize stigma about COVID-19?
section_content: Minimizing stigma and misinformation about COVID-19 is very important. People
with HIV have experience in dealing with stigma and can be allies in
preventing COVID-19 stigma. Learn how you can reduce stigma and help prevent
the spread of rumors about COVID-19.

Reviewer feedback on this answer:
Provides a link to detailed information where you can learn how to reduce the stigma.
This answer is relevant to the question but only provides a link.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: CDC):
page_title: What to Know About Liver Disease and COVID-19
section_headers: What can everyone do to minimize stigma about COVID-19?
section_content: Minimizing stigma and misinformation about COVID-19 is very important. People
with liver disease have experience in dealing with stigma and can be allies in
preventing COVID-19 stigma. Learn how you can reduce stigma and help prevent
the spread of rumors about COVID-19.

Reviewer feedback on this answer:
Provides information via a link to better learn how to deal with the stigma around COVID.
This answer, while relevant to the question, only provides links to resources.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Coronavirus Disease 2019 Basics
How can people help stop stigma related to COVID-19?
section_content: People can fight stigma by providing social support in situations where you
notice this is occurring. Stigma affects the emotional or mental
health of stigmatized groups and the communities they live in. Stopping
stigma is important to making communities and community members resilient. See
resources on mental health and coping during
COVID-19.
Everyone can help stop stigma related to COVID-19 by knowing the
facts and
sharing them with others in your community.

Reviewer feedback on this answer:
Gives suggestions on how people can fight the stigma. Suggestions such as social support and mental health.
While this answers and relates to the question, it does ensure any other detail outside of links.

Reviewer ratings:
Acceptable
Acceptable
Question: Do I need to always wear a face mask?

Answer passage (source: CDC):
page_title: Cloth Face Coverings: Questions and Answers
section_headers: When do you need to wear a cloth face covering?
section_content: A cloth face covering should be worn whenever people are in a community
setting, especially in situations where you may be near people. These settings
include grocery stores and pharmacies. These face coverings are not a
substitute for social distancing. Cloth face coverings are especially
important to wear in public in areas of widespread COVID-19 illness.

Reviewer feedback on this answer:
This details exactly when a face mask should be worn, though does not explain why they should be worn.
This is a pretty good answer. It responds to the question and gives examples of where people should wear the masks so it's pretty good

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: How to Protect Yourself
Does CDC recommend the use of facemask or face coverings to prevent COVID-19?
section_content: In light of data about how COVID-19 spreads, along with evidence of widespread
COVID-19 illness in communities across the country, CDC recommends that people
wear a cloth face
covering to cover their nose and mouth in the community
setting. This is an additional public health measure people should take to
reduce the spread of COVID-19 in addition to (not instead of) social
distancing, frequent hand cleaning and other everyday preventive actions. A
cloth face covering is not intended to protect the wearer, but may prevent the
spread of virus from the wearer to others. This would be especially important
in the event that someone is infected but does not have symptoms. A cloth face
covering should be worn whenever people must go into public settings (grocery
stores, for example). Medical masks and N-95 respirators are reserved for
healthcare workers and other first responders, as recommended by current CDC
guidance.

Reviewer feedback on this answer:
It answers the question and details the reasons why a face mask should be worn.
This answers the question directly and then goes into more detail explaining why and what kind of mask people should use. Answer is spot on

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Cloth Face Coverings: Questions and Answers
section_headers: Why do you need to wear cloth face coverings?
section_content: In light of new data about how COVID-19
spreads, along with evidence of widespread COVID-19 illness in
communities across the country, CDC recommends that people wear a cloth face
covering to cover their nose and mouth in the community
setting. This is to protect people around you if you are infected but do not
have symptoms.

Reviewer feedback on this answer:
This answers the question and explains why the face mask is recommended.
This does answer the question but is light on details. Could go a little more in depth although it does link to other information which is useful

Reviewer ratings:
Excellent
Acceptable
Question: If someone in school show symptoms how should we handle it?

Answer passage (source: CDC):
page_title: K-12 Schools and Child Care Programs
section_headers: Administrators
Planning and Responding to COVID-19
What should I do if the suspected sick student or staff member is confirmed to have COVID-19?
section_content: Immediately notify local health officials. These officials will help
administrators determine a course of action for their child care programs or
schools.
You will likely dismiss students and most staff for 2-5 days. This initial
short-term dismissal allows time for the local health officials to gain a
better understanding of the COVID-19 situation impacting the school and for
custodial staff to clean and disinfect the affected facilities. Work with the
local health officials to determine appropriate next steps, including whether
an extended dismissal duration is needed to stop or slow further spread of
COVID-19.

Reviewer feedback on this answer:
No reference links or contact information
This answers the question directly. It gives information on who to contact, who to dismiss and about cleaning.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: CDC):
page_title: Institutes of Higher Education
section_headers: Planning and Preparedness
What should we do if a student, staff or faculty member shows symptoms of COVID-19?
section_content: You should establish procedures for anyone who becomes sick or arrives sick on
campus. Sick students, staff and faculty should be separated from others,
given a mask to wear, if available and sent to their place or residence as
soon as possible. Sick residents of on-campus housing should avoid contact
with individuals who are healthy.

Reviewer feedback on this answer:
It explains what should be done if anyone becomes sick. It does not seem as complete as it should be though. Should people in contact with the sick person not be contacted?
Very bare bones answer, no references, no contact information

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: CDC):
page_title: K-12 Schools and Child Care Programs
section_headers: Administrators
Planning and Responding to COVID-19
What steps should my school take if a student or staff member shows symptoms of COVID-19?
section_content: You should establish procedures to ensure students and staff who become sick
at school or who arrive at school sick are sent home as soon as possible. Keep
anyone sick separate from well students and staff until the sick person can
be sent home.

Reviewer feedback on this answer:
This doesn't completely answer the question as it says you should establish procedures, it does not state what all those procedures should be. I feel like the answer is not complete. Separating and sending someone home is not all that should be done.
Very bare bones advice without further references or links or contact information

Reviewer ratings:
Could be Improved
Could be Improved
Question: Is there anyone who shouldn't wear cloth face coverings?

Answer passage (source: CDC):
page_title: Cloth Face Coverings: Questions and Answers
section_headers: What type of cloth face covering should be worn?
section_content: Cloth face coverings can be made from household items or made at home from
common materials at low cost.

Reviewer feedback on this answer:
Describes how to make face masks, but doesn't say whether there's anyone who shouldn't wear them.
This answer doesn't answer the question at all of who should not wear a face mask or even link to anything about the CDC face mask suggestions.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Cloth Face Coverings: Questions and Answers
section_headers: Who should not wear cloth face coverings?
section_content: Cloth face coverings should not be placed on young children younger than 2
years of age, anyone who has trouble breathing, or is unconscious,
incapacitated or otherwise unable to remove the cover without assistance.

Reviewer feedback on this answer:
Gives a clear list of groups that shouldn't wear face masks.
This answer specifically addresses who should not wear a face mask which is exactly what the question asked about.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Cloth Face Coverings: Questions and Answers
section_headers: Why do you need to wear cloth face coverings?
section_content: In light of new data about how COVID-19
spreads, along with evidence of widespread COVID-19 illness in
communities across the country, CDC recommends that people wear a cloth face
covering to cover their nose and mouth in the community
setting. This is to protect people around you if you are infected but do not
have symptoms.

Reviewer feedback on this answer:
Recommends everyone wear cloth face masks
This candidate's answer provides general information that the CDC recommends the wearing of a face mask but it doesn't answer the specific question of if there are or are not exclusions on who should wear a face covering.

Reviewer ratings:
Bad
Could be Improved
Question: How do COVID-19 case numbers vary between the CDC and the WHO?

Answer passage (source: CDC):
page_title: Frequently Asked Questions about Laboratory Testing and COVID-19
section_headers: For All Laboratories: Serology
Does CDC accept specimens for antibody testing?
section_content: CDC is currently performing antibody surveys to understand how COVID-19 has
spread in the U.S. population. CDC is not using its antibody tests for
diagnostic purposes, and thus is not accepting antibody test requests intended
for COVID-19 patient diagnosis.

Reviewer feedback on this answer:
Does not answer the question, provides irrelevant information regarding CDC antibody testing. Does not provide information on the difference between CDC and WHO covid numbers.
This answer is irrelevant to the question. The answer is explaining why CDC is performing antibody test when the question is asking about the different Covid-19 case numbers reported by CDC and WHO.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Coronavirus Disease 2019 Basics
How do CDC’s COVID-19 case numbers compare with those provided by the World Health Organization (WHO) or Johns Hopkins?
section_content: CDC’s COVID-19 case numbers include many publicly reported numbers, including
information from state, local, territorial, international and external
partners.

Reviewer feedback on this answer:
This answer only provides information of the source of where CDC gets their Covid-19 case numbers and does not explain how the numbers vary from WHO's case numbers as asked in the question.
Vaguely answers only half of the question regarding the CDC's numbers. Does not provide information on the difference between CDC and WHO covid numbers.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Coronavirus Disease 2019 Basics
Why do the number of cases for previous days increase?
section_content: Delays in reporting can cause the number of COVID-19 cases reported on
previous days to increase. (Sometimes this effect is described as “backfill.”)
State, local, and territorial health departments report the number of cases
that have been confirmed and share these data with CDC. Since it takes time to
conduct laboratory testing, cases from a previous day may be added to the
daily counts a few days late.

Reviewer feedback on this answer:
Offers information on the CDC's numbers, but does not mention the WHO or offer a comparison between CDC and WHO covid numbers.
This information does not answer the question. The answer is explaining about the delays in case reporting by different health departments to the CDC when the question is asking about the different Covid-19 case numbers reported by CDC and WHO.

Reviewer ratings:
Bad
Bad
Question: Can dogs be brought into the country during COVID 19 outbreak?

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: COVID-19 and Animals
What about imported animals or animal products?
section_content: CDC does not have any evidence to suggest that imported animals or animal
products pose a risk for spreading COVID-19 in the United States. This is a
rapidly evolving situation and information will be updated as it becomes
available. CDC, the U. S. Department of Agriculture (USDA), and the U.S. Fish
and Wildlife Service (FWS) play distinct but complementary roles in regulating
the importation of live animals and animal products into the United States.

CDC regulates animals and animal products that pose a threat to human health,
USDA regulateexternal icon animals and animal products that pose a threat to agriculture; and
FWS regulatesexternal icon importation of endangered species and wildlife that can harm the health and welfare of humans, the interests of agriculture, horticulture, or forestry, and the welfare and survival of wildlife resources.


Reviewer feedback on this answer:
Specifies that animals are not currently being restricted from entering the United States.
This answer relates to animals spreading disease, not to bringing animals into different countries during the outbreak.

Reviewer ratings:
Excellent
Bad

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: COVID-19 and Animals
Can I travel to the United States with dogs or import dogs into the United States during the COVID-19 outbreak?
section_content: Please refer to CDC’s requirements for bringing a dog to the United
States. The current requirements for rabies
vaccination apply to dogs imported from high-risk
countries for rabies.

Reviewer feedback on this answer:
Directs people to guidelines about when dogs can be brought into the United States, though it doesn't mention coronavirus specifically.
This answer does not answer relate to bringing a dog in during the pandemic.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: CDC):
page_title: If You Have Pets
section_headers: Risk of people spreading the virus that causes COVID-19 to pets
section_content: We are still learning about the virus that causes COVID-19, but it appears
that it can spread from people to animals in some situations.
CDC is aware of a small number of pets, including dogs and cats,
reported to be
infected with the virus that causes COVID-19, mostly after close contact with
people with COVID-19. Only a few of the pets reported to be positive showed
signs of illness.

Reviewer feedback on this answer:
Discusses whether dogs can be infected with coronavirus, but not whether they're restricted from entering the United States.
This answer does not relate to the question of whether or not people can bring pets into the country during the pandemic.

Reviewer ratings:
Bad
Bad
Question: How do I know if a respirator is really approved?

Answer passage (source: CDC):
page_title: Personal Protective Equipment: Questions and Answers
section_headers: Respirators
What is a respirator?
section_content: A respirator is a personal protective device that is worn on the face or head
and covers at least the nose and mouth. A respirator is used to reduce the
wearer’s risk of inhaling hazardous airborne particles (including infectious
agents), gases or vapors. Respirators, including those intended for use in
healthcare settings, are certified by the CDC/NIOSH.

Reviewer feedback on this answer:
This defines a mask but makes no mention of how to find out if yours is approved. That's what the question was asking so this one is not a great answer
This is about what a respirator is, not how to find out if it is approved.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: CDC):
page_title: Personal Protective Equipment: Questions and Answers
section_headers: Respirators
How can I tell if a respirator is NIOSH-approved?
section_content: The NIOSH approval number and approval
label
are key to identifying NIOSH-approved respirators. The NIOSH approval label
can be found on or within the packaging of the respirator or sometimes on the
respirator itself. The required labeling of NIOSH-Approved N95 filtering
facepiece respiratorspdf
icon includes the NIOSH name, the approval number, filter
designations, lot number, and model number to be printed on the respirator.
You can verify that your respirator approvals are valid by checking the NIOSH
Certified Equipment List
(CEL).

Reviewer feedback on this answer:
The answer gives in detail how to know if a respirator is approved and how to verify approval.
This answers very specifically where you can find out if the respirator is approved which is what the question asked. There are plenty of links to assist as well which is good

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Personal Protective Equipment: Questions and Answers
section_headers: Respirators
How do I know if a respirator is falsely advertising NIOSH-approval?
section_content: When NIOSH becomes aware of counterfeit respirators or those misrepresenting
NIOSH approval on the market, these respirators are posted on the Counterfeit
Respirators / Misrepresentation of NIOSH-
Approval
webpage to alert users, purchasers, and manufacturers.

Reviewer feedback on this answer:
The answer is about how NOISH dealt with counterfeit respirators, not how to find out if one is approved.
This talks about what happens when they find counterfeit respirators but not how to know if yours is approved or not. It misses the mark a bit in my opinion

Reviewer ratings:
Bad
Could be Improved
Question: What is the proper response for a school administrator when a student or staff member it’s confirmed to have COVID-19?

Answer passage (source: CDC):
page_title: K-12 Schools and Child Care Programs
section_headers: Administrators
Planning and Responding to COVID-19
What should I do if the suspected sick student or staff member is confirmed to have COVID-19?
section_content: Immediately notify local health officials. These officials will help
administrators determine a course of action for their child care programs or
schools.
You will likely dismiss students and most staff for 2-5 days. This initial
short-term dismissal allows time for the local health officials to gain a
better understanding of the COVID-19 situation impacting the school and for
custodial staff to clean and disinfect the affected facilities. Work with the
local health officials to determine appropriate next steps, including whether
an extended dismissal duration is needed to stop or slow further spread of
COVID-19.

Reviewer feedback on this answer:
The answer addresses the issue of school administrators, and there is a decent amount of information.
The answer gives direct instructions about the situation related to the question.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Institutes of Higher Education
section_headers: Planning and Preparedness
What should we do if a student, staff or faculty member shows symptoms of COVID-19?
section_content: You should establish procedures for anyone who becomes sick or arrives sick on
campus. Sick students, staff and faculty should be separated from others,
given a mask to wear, if available and sent to their place or residence as
soon as possible. Sick residents of on-campus housing should avoid contact
with individuals who are healthy.

Reviewer feedback on this answer:
Answers the question related to the question but could likely add more information for procedures.
There could be more information, but the answer does address the question about what a school administrator should do.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: CDC):
page_title: K-12 Schools and Child Care Programs
section_headers: Administrators
Planning and Responding to COVID-19
What steps should my school take if a student or staff member shows symptoms of COVID-19?
section_content: You should establish procedures to ensure students and staff who become sick
at school or who arrive at school sick are sent home as soon as possible. Keep
anyone sick separate from well students and staff until the sick person can
be sent home.

Reviewer feedback on this answer:
The answer addresses the issue about what a school administrator should do, but I think there could be more information.
The answer relates to the question but is likely too vague and short to be considered excellent.

Reviewer ratings:
Acceptable
Acceptable
Question: Should I use a cloth face covering  or a surgical mask?

Answer passage (source: CDC):
page_title: Cloth Face Coverings: Questions and Answers
section_headers: What type of cloth face covering should be worn?
section_content: Cloth face coverings can be made from household items or made at home from
common materials at low cost.

Reviewer feedback on this answer:
The question is asking what kind of covering they should wear.  This answer just explains what a cloth covering can be made of.
This answer does not address the question, which is the difference between surgical masks and cloth face coverings.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: How to Protect Yourself
Does CDC recommend the use of facemask or face coverings to prevent COVID-19?
section_content: In light of data about how COVID-19 spreads, along with evidence of widespread
COVID-19 illness in communities across the country, CDC recommends that people
wear a cloth face
covering to cover their nose and mouth in the community
setting. This is an additional public health measure people should take to
reduce the spread of COVID-19 in addition to (not instead of) social
distancing, frequent hand cleaning and other everyday preventive actions. A
cloth face covering is not intended to protect the wearer, but may prevent the
spread of virus from the wearer to others. This would be especially important
in the event that someone is infected but does not have symptoms. A cloth face
covering should be worn whenever people must go into public settings (grocery
stores, for example). Medical masks and N-95 respirators are reserved for
healthcare workers and other first responders, as recommended by current CDC
guidance.

Reviewer feedback on this answer:
This answer relates to the question and compares and contrasts the difference between cloth coverings and surgical masks.
This is a good answer.  The question asks what kind of face covering they should wear and the answer directly states that the CDC recommends a cloth faces covering.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Cloth Face Coverings: Questions and Answers
section_headers: Why is CDC recommending cloth face coverings instead of medical grade facemasks?
section_content: Surgical masks and N95 respirators are in short supply and should be reserved
for healthcare workers or other medical first responders, as recommended by
CDC guidance.

Reviewer feedback on this answer:
This answer might be helpful to someone asking the question.  It doesn't directly give an answer to the question, but it does state why you shouldn't wear a certain type of mask.
While this answer relates to surgical masks, it does not address cloth face coverings.

Reviewer ratings:
Acceptable
Could be Improved
Question: Who should be notified if a patient is suspected of having COVID-19, or if they test positive for COVID-19?

Answer passage (source: CDC):
page_title: Clinical Questions about COVID-19: Questions and Answers
section_headers: Testing, Diagnosis, and Notification
Whom should healthcare providers notify if they suspect a patient has COVID-19?
section_content: Healthcare providers should immediately notify infection control personnel at
their facility if they suspect COVID-19 in a patient. If a patient tests
positive, providers should report that positive result to their local/state
health department.

Reviewer feedback on this answer:
Provided accurate information directly answering the question.
This answer spells out exactly who should be notified if a patient is suspected of having COVID-19.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Clinical Questions about COVID-19: Questions and Answers
section_headers: Testing, Diagnosis, and Notification
If a patient tests positive for another respiratory virus, should that exclude SARS-CoV-2 as a cause of illness?
section_content: Patients can be infected with more than one virus at the same time.
Coinfections with other respiratory viruses in people with COVID-19 have been
reported. Therefore, identifying infection with one respiratory virus does not
exclude SARS-CoV-2 virus infection.

Reviewer feedback on this answer:
Provides information about the possibility of having multiple infections, completely unrelated to the question.
This just says that people infected with other diseases can get COVID-19. It doesn't say what to do if someone is suspected of having it.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Clinical Questions about COVID-19: Questions and Answers
section_headers: Testing, Diagnosis, and Notification
How do you test a patient for infection with SARS-CoV-2?
section_content: 
Clinicians are able to access laboratory testing through state and local public health laboratories, as well as commercial and clinical laboratories across the country. The Association of Public Health Laboratoriesexternal icon provides a list of states and territories with laboratories that are using COVID-19 viral tests. For more information, see Testing in U.S. Clinicians should direct testing questions to their state health departments. Commercial reference laboratories are also able to offer a larger volume of testing for SARS-CoV-2.
CDC has guidance for who should be tested, but decisions about testing are at the discretion of state and local health departments and/or individual clinicians.
Healthcare providers should report positive results to their local/state health department CDC does not directly collect these data directly.
See recommendations for prioritization of testing, and instructions for specimen collection at Evaluating and Testing Persons for COVID-19.


Reviewer feedback on this answer:
Does not answer the question and instead responded about who should be tested.
This gives detailed advice regarding testing, but does not say where to report a suspected case of COVID-19.

Reviewer ratings:
Bad
Bad
Question: Is it safe to wash my hands during a Boil Water Advisory?

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: COVID-19 and Water
If my utility has issued a Boil Water Advisory, can I still use tap water to wash my hands?
section_content: In most cases, it is safe to wash your
hands with soap and tap water
during a Boil Water
Advisory. Follow the guidance from your local
public health officials. If soap and water are not available, use an alcohol-
based hand sanitizer containing at least 60% alcohol.

Reviewer feedback on this answer:
Gives a clear yes answer to the question about hand-washing during a boil water advisory.
This answers the question directly. It provides safety information and recommendation on hand washing during Boil Water Advisory and what to do if soap and water are not available.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: COVID-19 and Water
Should wastewater workers take extra precautions to protect themselves from the virus that causes COVID-19?
section_content: Recently, the virus that causes COVID-19 has been found in untreated
wastewater. While data are limited, there is no information to date that
anyone has become sick with COVID-19 because of exposure to wastewater.
Standard practices associated with wastewater treatment plant operations
should be sufficient to protect wastewater workers from the virus that causes
COVID-19. These standard practices can include engineering and administrative
controls, hygiene precautions, specific safe work practices, and personal
protective equipment
(PPE)
normally required when handling untreated wastewater. No additional
COVID-19–specific protections are recommended for workers involved in
wastewater management, including those at wastewater treatment facilities.

Reviewer feedback on this answer:
Does not specifically mention how to handle boil water advisories.
This answer is irrelevant to the question. The question is asking about hand washing during Boil Water Advisory and the answer is providing information about Covid-19 in untreated wastewater and standard practices in wastewater treatment plant operations.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: COVID-19 and Water
Can the virus that causes COVID-19 spread through drinking water?
section_content: The virus that causes COVID-19 has not been detected in drinking water.
Conventional water treatment methods that use filtration and disinfection,
such as those in most municipal drinking water systems, should remove or
inactivate the virus that causes COVID-19.

Reviewer feedback on this answer:
Does not discuss boil water advisories or handwashing.
This does not answer the question. This information is about Covid-19 in drinking water and the question is asking about hand washing during Boil Water Advisory.

Reviewer ratings:
Bad
Bad
Question: What are the best steps for people who don't have homes do against coronavirus?

Answer passage (source: CDC):
page_title: Homelessness and COVID-19 FAQs
section_headers: What should a person who is experiencing homelessness do if they have symptoms consistent with COVID-19?
section_content: Any person experiencing homelessness with symptoms consistent with
COVID-19 (fever,
cough, or shortness of breath) should alert their service providers (such as
case managers, shelter staff, and other care providers). These staff will help
the individual understand how to isolate themselves and identify options for
medical care as needed.

Reviewer feedback on this answer:
Assuming the person asking the question has a case manager or a shelter they can go to for help this could be good advice. If this is a person who is new to being homeless and is rather isolated from help as is then they would need more information as to who to contact and how.
Directs homeless people to contact case managers or shelter staff for advice.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: CDC):
page_title: Retirement Communities and Independent Living Facilities
section_headers: Planning and Preparedness
What actions can residents and staff take to prevent the spread of COVID-19?
section_content: Encourage residents and staff to take everyday preventive
actions to prevent the spread of respiratory illnesses. Actions
include staying home when sick; appropriately covering coughs and sneezes;
cleaning and then disinfecting frequently touched
surfaces; and washing hands often with soap and water.

Reviewer feedback on this answer:
Answer relates to "residents" or people who already have a place to live and thus are not homeless,
Provides general advice for preventing the spread of coronavirus, but isn't specifically directed at homeless people.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: People Experiencing Homelessness
section_headers: How people experiencing homelessness can protect themselves
section_content: Many of the recommendations to prevent
COVID-19 may be
difficult for a person experiencing homelessness to do. Although it may not be
possible to avoid certain crowded locations (such as shelters), people who are
homeless should:

Try to avoid other crowded public settings and public transportation.
If possible, use take-away options for food.
Maintain a distance of 6 feet (about two arms’ length) from other people.
Wash their hands with soap and water for at least 20 seconds as often as possible, and cover their coughs and sneezes.


Reviewer feedback on this answer:
Has detailed advice directed specifically at homeless people.
Specific directions are given for homeless people to follow which won't throw them further into poverty or put them into crowded shelters or other such facilities which may encourage spread of the virus.

Reviewer ratings:
Excellent
Excellent
Question: Where is a list of products needed for COVID19 testing?

Answer passage (source: CDC):
page_title: Frequently Asked Questions about Laboratory Testing and COVID-19
section_headers: For Public Health Laboratories: Ordering Supplies
Where can I find a complete product list of items for SARS-CoV-2 testing?
section_content: A comprehensive list of all viral testing supplies available through IRR is
provided on the IRR websiteexternal
icon. New
reagents may be added to the IRR catalog as the emergency response progresses.

Reviewer feedback on this answer:
Doesn't list items included in test kits, but does link to a list.
If someone is asking this question, then this answer helps.  There is a link in the answer that goes to a list of items that is asked for.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Symptoms & Testing
Where can I get tested for COVID-19?
section_content: The process and locations for testing vary from place to place. Contact your
state, local, tribal, or territorial department for more information, or reach
out to a medical provider. State and local public health departments have
received tests from CDC while medical providers are getting tests developed by
commercial manufacturers. While supplies of these tests are increasing, it may
still be difficult to find someplace to get tested. See Testing for
COVID-19 for more information.

Reviewer feedback on this answer:
Mentions coronavirus tests but not which components are included in the kits.
This answer talks about testing, but doesn't talk about the aspect of testing in the question.  There is nothing mentioned about the products used in the testing here.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Testing for COVID-19
section_headers: Who should be tested
section_content: To learn if you have a current infection, viral tests are used. But not
everyone needs this test.

Most people will have mild illness and can recover at home without medical care and may not need to be tested.
CDC has guidance for who should be tested, but decisions about testing are made by state and local health departments or healthcare providers.
If you have symptoms of COVID-19 and want to get tested, call your healthcare provider first.
You can also visit your state or local health department’s website to look for the latest local information on testing.
Although supplies of tests are increasing, it may still be difficult to find a place to get tested.


Reviewer feedback on this answer:
Does not mention what's included in the testing kits.
This answer would be used by someone looking to get tested.  The question is asking about products that are used in testing.  The answer doesn't help at all.

Reviewer ratings:
Bad
Bad
Question: Is hand washing or hand sanitizer better to protect against COVID-19?

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Cleaning and Disinfection
Is cleaning alone effective against the virus that causes COVID-19?
section_content: Cleaning does not kill germs, but by removing them, it lowers their numbers
and the risk of spreading infection. If a surface may have gotten the virus on
it from a person with or suspected to have COVID-19, the surface should be
cleaned and disinfected. Disinfecting kills germs on surfaces.

Reviewer feedback on this answer:
Answer refers to the disinfecting of surfaces and not to hand washing or hand sanitizer.
This answer does not delve into the difference between hand sanitizer and washing hands.

Reviewer ratings:
Bad
Bad

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Preparing Your Home and Family for COVID-19
Should I use soap and water or a hand sanitizer to protect against COVID-19?
section_content: Handwashing is one of the best ways to protect yourself and your family from
getting sick. Wash your hands often with soap and water for at least 20
seconds, especially after blowing your nose, coughing, or sneezing; going to
the bathroom; and before eating or preparing food. If soap and water are not
readily available, use an alcohol-based hand sanitizer with at least 60%
alcohol.

Reviewer feedback on this answer:
Answer merely tells the requester how to go about washing one's hands and to use hand sanitizer if soap and water are not available. One could make the inference then that hand washing is better but it is not explicitly stated here.
While this does not specifically answer the question of whether which is better for combatting COVID-19, it answers the question with detail of which is preferred.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: COVID-19 and Water
If my utility has issued a Boil Water Advisory, can I still use tap water to wash my hands?
section_content: In most cases, it is safe to wash your
hands with soap and tap water
during a Boil Water
Advisory. Follow the guidance from your local
public health officials. If soap and water are not available, use an alcohol-
based hand sanitizer containing at least 60% alcohol.

Reviewer feedback on this answer:
Answer gives guidance regarding what kind of water is safe to use for hand washing but does not explicitly call out hand washing as better than using hand sanitizer. Given that it says that "If soap and water are not available" to then use the hand sanitizer, an interpretation could be made that hand washing is the preferred method.
While it does say which one is preferable, it does not give much detail.

Reviewer ratings:
Acceptable
Could be Improved
Question: Are people in the United States more at risk for COVID-19?

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: How to Protect Yourself
How many cases have been reported in the United States?
section_content: COVID-19 case counts for the United States are updated regularly online. See
the current U.S. case count of
COVID-19.

Reviewer feedback on this answer:
Does not address the question of risk
The answer gives a link for the most up-to-date information, but the link doesn't work.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: How COVID-19 Spreads
Why are we seeing a rise in cases?
section_content: The number of cases of
COVID-19 being reported in the United States is rising due to increased
laboratory testing and reporting across the country. The growing
number of cases in part reflects the rapid spread of COVID-19 as many U.S.
states and territories experience community spread. More detailed and accurate
data will allow us to better understand and track the size and scope of the
outbreak and strengthen prevention and response efforts.

Reviewer feedback on this answer:
Does not directly answer the question at all
This just mentions that numbers are rising due to more testing and community spread, but doesn't address the risk relative to other areas.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: How to Protect Yourself
Am I at risk for COVID-19 in the United States?
section_content: This is a rapidly evolving situation and the risk
assessment may change daily. The latest updates are
available on CDC’s Coronavirus Disease 2019 (COVID-19) website.

Reviewer feedback on this answer:
Does not address the question at all
The answer points out that the situation is evolving, so doesn't really give a definitive answer, but it does mention where to go for the most up-to-date information.

Reviewer ratings:
Bad
Acceptable