Question: What special things do healthcare providers and health departments have to do?

Answer passage (source: CDC):
page_title: FAQs for Correctional and Detention Facilities
section_headers: Administrators at Correctional and Detention Facilities
How to manage a confirmed COVID-19 case in the facility
What do medical staff need to know about caring for a person with COVID-19 in my facility?
section_content: Facilities should ensure that incarcerated individuals receive medical
evaluation and treatment at the first sign of COVID-19 symptoms. Staff
evaluating and providing care for confirmed or suspected COVID-19 cases should
follow the CDC Interim Clinical Guidance for Management of Patients with
Confirmed Coronavirus Disease (COVID-19) and monitor the guidance website regularly
for updates to these recommendations. Facilities without on-site healthcare
staff should contact their state, local, tribal, and/or territorial health
department to coordinate effective medical isolation and necessary medical
care. Facilities should have a plan in place to safely transfer persons with
complications from COVID-19 to a local hospital if they require care beyond
what the facility is able to provide. When evaluating and treating persons
with symptoms of COVID-19 who do not speak English, provide a translator when
possible. Spanish and Simplified Chinese
materials are available for those who need them.

Reviewer feedback on this answer:
Answer is mostly relating to correctional facilities and does not give any guidance beyond directing healthcare staff to notify the local health department. No guidance given for local health department.
This is a very good answer for what would need to be done by healthcare providers dealing with prison populations. They question is not specific to that particular group. It's more general.

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: CDC):
page_title: Frequently Asked Questions
section_headers: Healthcare Professionals and Health Departments
What should healthcare professionals and health departments do?
section_content: For recommendations and guidance on persons under investigation; infection
control, including personal protective equipment guidance; home care and
isolation; and case investigation, see Information for Healthcare
Professionals. For information on specimen collection and shipment, see
Information for
Laboratories. For
information for public health professional on COVID-19, see Information for
Public Health
Professionals.

Reviewer feedback on this answer:
This is a good answer that provides additional resources to help tailor down the specific information someone may be looking for since the question asked was sort of broad.
While not a detailed answer it at least gives links for the Healthcare Professionals to follow as well as for Public Health Professionals so that they can get specific information regarding their own roles in what to do.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: CDC):
page_title: Clinical Questions about COVID-19: Questions and Answers
section_headers: Testing, Diagnosis, and Notification
Whom should healthcare providers notify if they suspect a patient has COVID-19?
section_content: Healthcare providers should immediately notify infection control personnel at
their facility if they suspect COVID-19 in a patient. If a patient tests
positive, providers should report that positive result to their local/state
health department.

Reviewer feedback on this answer:
Gives some superficial guidance for healthcare providers to do for when they have a patient that may have COVID-19 but does not say anything about what the health department will need to do.
The candidate's response is good for answering one portion of what healthcare providers and health departments have to for when they have a patient who tests positive for Covid-19. This doesn't answer anything for how they need to treat a patient who tests positive or if they suspect a patient. It's a true statement but it's only a partial statement.

Reviewer ratings:
Acceptable
Could be Improved