Question: What do I do if I need medication from my pharmacy ?

Answer passage (source: Australia):
page_title: Getting medicines during coronavirus (COVID-19) restrictions
section_headers: Paper and digital copy prescriptions
section_content: Doctors can provide you with a paper prescription or send a digital copy of
the prescription to your preferred pharmacy following a telehealth
consultation.
If your doctor sends a digital copy to a pharmacy, you must fill the
prescription at that pharmacy. If there are any repeats on the prescription,
the repeats must be kept at that pharmacy. You can contact the pharmacy to
arrange the next supply of your medicine when you need it.
Your doctor is legally required to keep the paper prescription if they have
sent the digital copy to a pharmacy.
If you already have a paper prescription at home, you can ask a friend or
family member to fill this prescription at your preferred pharmacy if you are
isolating. Alternatively, you can ask your doctor for a digital copy of a new
prescription to be sent to your pharmacy following a telehealth
consultation.
See our guide for patients on how to access prescriptions and prescription
medications via telehealth.
You can get most medicines with a digital copy of a prescription. If your
medicine is restricted under legislation, your doctor can only provide a paper
prescription.

Reviewer feedback on this answer:
Has clear information about how patients can access prescriptions through telehealth.
while the answer addresses getting medication from the pharmacy, it is not a general answer. it focuses on getting a prescription after a telehealth appointment. this is a very narrow focus, that's not even mentioned in the question. the question is much more general.

Reviewer ratings:
Excellent
Could be Improved

Answer passage (source: Australia):
page_title: Getting medicines during coronavirus (COVID-19) restrictions
section_headers: Getting medicine from a pharmacy in person
section_content: You can continue to get medicine from a pharmacy in person if you are healthy.
Remember to practise physical distancing.
Pharmacy staff may wear protective gear, such as face masks and gloves, as a
precaution. This does not mean they are unwell.
If you cannot get to a pharmacy and home delivery is not an option, ask a
friend or family member to fill your prescription for you.

Reviewer feedback on this answer:
Has clear information about how to pick up prescriptions during the pandemic.
the answer doesn't go into great amounts of detail, but it does answer the question in full. and it does provide information from varied angles. it explains safety for both the pharmacist and the consumer.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: Australia):
page_title: Quarantine for coronavirus (COVID-19)
section_headers: How to get food and medication
section_content: You can get food and medication while in quarantine by doing one of the
following:

Ask friends or family members you don’t live with to get food and medication to leave at your door. If you need a prescription filled arrange this with your usual pharmacist or GP. You can then let your friend or family member know where to go to collect the medication.
Arrange a food delivery service. Have all food left outside your house. Do not let any delivery person into your home.
If you need a prescription filled you can arrange for your doctor to send your prescription to your pharmacy. They can then deliver it to your house. Read more about getting medicines and accessing health services.


Reviewer feedback on this answer:
Offers several methods for people to get their prescriptions during the pandemic.
the answer talks about how to do several different things if you are in quarantine, including getting medication. But the question doesn't mention anything about quarantine. it only asks about generally getting items from the pharmacy. this is not addressed in the answer.

Reviewer ratings:
Excellent
Could be Improved