Question: What do we tell families who removed their child for safety reasons but want their child returned to our care?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
What if I need to amend a session report for a session of care prior to 6 April 2020?
section_content: After 28 June 2020, providers will be able to submit sessions of care for
periods prior to 6 April 2020, and to make resubmissions to correct already
submitted sessions.
These submissions and resubmissions will be monitored to ensure providers
remain compliant with legislation.

Reviewer feedback on this answer:
The answer is very general.  I can't even tell what it is talking about.  It doesn't even mention child care.
This response doesn't make any mention of parents who want to return their children to child care which is what the question is all about. This one misses the mark.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Early Childhood Education and Care Relief Package–information for providers and services
How do we respond to families who had previously taken their children out of care for health and safety reasons who now wish to return their child to care?
section_content: Under the Early Childhood Education and Care Relief Package, services must
prioritise care to children of essential workers, vulnerable and disadvantaged
children, and children who were previously enrolled.
Where services choose to accept new enrolments and increase attendance where
parents request it, they are able to apply for Exceptional Circumstance
Supplementary Payments, where the current level of attendance is higher than
the reference period, to meet the demand for child care up to their service’s
full capacity.

Reviewer feedback on this answer:
This answer talks about child care, but doesn't address the specific issue stated in the question.  Still the info here might be important and helpful.
This is a reasonable response that talks about what people can do in the instance that they want to send their child back in that they can file for exception circumstances. It seems to answer the question

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
What is the child care absence policy in response to COVID-19?
section_content: Whether a child is ill or not, including where a child does not attend care as
part of the family’s own precautionary measure against potential contact with
COVID-19, Child Care Subsidy (CCS) can be paid for up to 62 absence days per
child, for the 2019–20 financial year, without the need for families to
provide documentation.
Once a child’s 62 initial absences have been used, if more absences are
required for COVID-19 related reasons, CCS can be paid for additional absences
claimed without the need for medical evidence.
Absences will not be counted during the Early Childhood Education and Care
Relief Package period (commencing 6 April 2020) as session reports will not be
submitted.

Reviewer feedback on this answer:
This is more about child care.  The question seems like it is regarding child protection services.
This response mostly talks about payments related to pulling a child from child care for precautionary reasons but doesn't say anything from the point of view of the facility itself as to what to say to families of returning kids

Reviewer ratings:
Bad
Could be Improved