Question: How can we find early childhood education and care services for our family during the COVID-19 pandemic?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Family Day Care and In Home Care
Can In Home Care be used by families whose children are unable to go to school or access their regular child care arrangements due to COVID-19?
section_content: In Home Care (IHC) is a specific type of care that is targeted to families who
meet the IHC eligibility criteria.
Risk of COVID-19 infection, or an early childhood education and care service
or school closing because of COVID-19, would not by itself be a valid reason
to access IHC. However, critical workers may be able to access IHC and should
contact the relevant IHC Support
Agency within their state or
territory to discuss their requirements.

Reviewer feedback on this answer:
It gives a helpful suggestion. It provides information that may be helpful as well.
This does not answer the question. This is an information about In Home Care service and does not provide any information on how parents can find early childhood education and care services during Covid-19 pandemic.

Reviewer ratings:
Excellent
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
Am I still expected to record/store the attendance information of children at my service (for example 'in and out times')?
section_content: Yes, you must still record the attendance information, such as in and out
times, for children that attend your service. This can either be stored
electronically, or by other means. You must also give families statements of
sessions of care provided.

Reviewer feedback on this answer:
The question was not about attendance information. It's not relevant at all.
This answers provides information on recording attendance information and does not provide any answer or recommendation on how parents can find early childhood education and care services during the Covid-19 pandemic.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
Is there any extra support for families to help them find an early childhood education and care service during the COVID-19 pandemic?
section_content: Yes. A national toll free helpline has been set up to assist parents and
carers to find an early childhood education and care service during the
COVID-19 pandemic. Families can call the helpline on 1800 291 041 from 9:00 am
to 5:00 pm (AEST), Monday-Friday (excluding public holidays).
Helpline operators will provide advice for families about early childhood
education and care services available in their area during the pandemic.
Families, including essential workers and those with vulnerable children, can
also search for early childhood education and child care services online using
Starting Blocks or Child Care
Finder.
The Australian Children’s Education and Care Quality Authority (ACECQA) is
delivering the helpline on behalf of the Department of Education, Employment
and Skills. For more information, visit ACECQA.

Reviewer feedback on this answer:
They provided a resource to help find early childhood education. They also provided outside links.
This is a direct answer to the question. This answer contains information on helpline set up by the Australian Children's Education and Care Quality Authority to assist and help parents or carers to find an early childhood education and care services during the Covid-19 pandemic.

Reviewer ratings:
Excellent
Excellent