Question: What are the current guidelines in place for statutory sick pay for employees unable to work?

Answer passage (source: UK):
page_title: Guidance Check if you can claim back Statutory Sick Pay paid to employees due to coronavirus (COVID-19)
section_headers: Other help you can get
section_content: Get help online
Use HMRC’s digital assistant to find more
information about the coronavirus support schemes.
Contacting HMRC
We are receiving very high numbers of calls. Contacting HMRC unnecessarily
puts our essential public services at risk during these challenging times.
You can contact HMRC about the
Coronavirus Statutory Sick Pay Rebate Scheme if you cannot get the help you
need online.

Reviewer feedback on this answer:
Has contact information for an information hotline about coronavirus-related financial support. Doesn't actually have information about statutory sick pay in the answer.
This answer makes a person feel unimportant like they do not matter. Using the word "unnecessarily" in this answer makes a person feel like they might bother the government if they call.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Offices and contact centres
section_headers: 2. Who should go to work
2.2 People who need to self-isolate
section_content: Objective: To make sure individuals who are advised to stay at home under
existing government
guidance do not physically come to work. This includes individuals who have
symptoms of COVID-19 as well as those who live in a household with someone who
has symptoms.
Steps that will usually be needed:


Enabling workers to work from home while self-isolating if appropriate.


See current guidance for employees and employers relating to statutory sick pay due to COVID-19.


See current guidance for people who have symptoms and those who live with others who have symptoms.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
Links to detailed guidelines about statutory sick pay for employers.
This does not answer the question asking for statutory sick pay guideline. This answer talks about steps to prevent spread of COVID-19.

Reviewer ratings:
Excellent
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): what to do if you’re employed and cannot work
section_headers: If you’re not eligible for Statutory Sick Pay
section_content: You can apply online for Universal Credit if you cannot get Statutory Sick Pay.
You might also be able to:

apply online for New Style Jobseeker’s Allowance
apply for New Style Employment and Support Allowance, if you have a disability or health condition that affects how much you can work

You might also be able to get New Style Employment and Support Allowance if
one of the following applies:

you or your child might have coronavirus or you’re recovering from it
you or your child are self-isolating because you came into contact with someone who might have coronavirus
you have been told to stay at home for at least 12 weeks by the NHS because you’re at high risk of severe illness

You do not need to go into a Jobcentre Plus office to apply or get a payment.
Processing your application
Because of coronavirus (COVID-19), it might take longer than usual to process
your application and answer questions about it. We apologise for these delays
– we know this is a difficult time.
Advance payments
If you do not have enough money to live on while you wait for your first
Universal Credit payment you can ask for an advance
payment.

Reviewer feedback on this answer:
Has resources for people who can't get Statutory Sick Pay, but doesn't have detailed guidelines about sick pay itself.
This answer leads to where to apply. It does not answer what the current guidelines are for sick pay.

Reviewer ratings:
Acceptable
Bad