Question: what should be known before one can apply for the super relief package

Answer passage (source: Australia):
page_title: COVID-19 early release of super
section_headers: Before you apply
ATO-held super and rollovers
section_content: ATO-held super cannot be accessed directly from the ATO for a COVID-19 early
release. If you wish to access super money we currently hold for you, you will
need to transfer it to your super fund before you can apply for COVID-19 early
release of super.
You can transfer ATO-held super to an eligible fund in our online services
through myGov. You will need to wait for the transferred super to reach your
nominated fund before you apply for COVID-19 early release.
If you want to apply for COVID-19 early release and consolidate your super
into one fund, this cannot be done at the same time. You should either:

wait until the rollover to your super fund is complete before you apply for COVID-19 early release of super, or
wait until your application for COVID-19 early release of super has been approved and paid into your bank account, before you consolidate any accounts

See also:

Online services to create a myGov account and link it to the ATO.
Keeping track of your super to check your super balances.
ATO-held super


Reviewer feedback on this answer:
Has information about the application process to access superannuation money.
This is an excellent answer because it provides information as to what someone should look for in their account before applying.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: COVID-19 early release of super
section_headers: Before you apply
section_content: Before you start the application process, you should:

set up your myGov accountExternal Link and link it to the ATO
have your Australian bank account information available – you will need this to complete your application and only Australian bank accounts are accepted
check your super balance – your actual account balance may be higher or lower than that shown in ATO online or in the early release application form.

There are four ways you can check your super balance:

Check your total superannuation balance in ATO online services. There will be an 'as at' or 'effective' date for the balance. In a lot of cases, it will be 30 June 2019 as funds are only required to report to us once a year. This means your account balance may have changed since it was last reported to us, and may be higher or lower than shown on ATO online or in the early release application form.
If you have access to your super fund's online member portal, you can log on and check your current account balance there. It might be a good time to establish a login to your fund portal if you haven’t already.
Check the last statement that your fund issued to you. This might be by paper or email.
Call your fund, but understand that they have had a large increase in members calling and there could be delays in having your call answered

If your fund is a state-administered fund, or you're a member of an exempt
public sector super scheme (EPSSS), you will need to confirm whether they're
allowed to release super due to COVID-19, before you submit an application.

Reviewer feedback on this answer:
Clearly describes how you should prepare to apply for superannuation.
This is an excellent answer because it provides information as to what a person should do before their application. Therefore, it answers the question.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: COVID-19 early release of super
section_headers: Submit an application
Current super balance
section_content: We encourage you to check your fund's online portal to confirm your current
accurate balance. Your current super balance may be lower or higher than what
is shown in the application form. The amount shown in the form is the amount
last reported to us and your fund does not need to report your current balance
to us.
You can apply for an amount higher than the balance shown in the application
form (up to $10,000), provided your current balance is sufficient. This
includes if a 'nil' amount is showing in the application form. For example, if
you've confirmed your fund balance is $8,000, but the amount showing in ATO
online is $0.00 you can still apply for a release up to $8,000.
If you apply for an amount greater than your current balance, your fund will
release the amount currently available (up to $10,000). For example, if you
request $8,000, but your current balance is only $7500 your fund will release
$7500.

Reviewer feedback on this answer:
Describes the preparatory steps for accessing superannuation funds.
This answer is bad because it doesn’t provide any information as to what someone should do before an application.

Reviewer ratings:
Excellent
Bad