Question: My childcare service has temporarily closed down. Will that impact my Early Childhood Education and Care Relief Package?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Early Childhood Education and Care Relief Package–information for providers and services
Will the Early Childhood Education and Care Relief Package payments be an ‘opt-in’ measure or are all services required to participate?
section_content: Providers can choose to opt out of receiving the Early Childhood Education and
Care Relief Package payments for one or more of their services. The service/s
for which the provider has opted out, will not receive payments under the
measure or Child Care Subsidy/Additional Child Care Subsidy payments.
Providers will need to give notice of the voluntary suspension of Child Care
Subsidy approval for any of its services. Providers can do this by writing to
their state assessment team and providing the following information:

the full legal name and trading name of the provider
the unique provider approval number
for each service for which the provider requests a suspension–the unique service approval number
the reasons why the provider is requesting a suspension
the desired period of the suspension
the name and contact details for the provider’s representative in respect of the request.


Reviewer feedback on this answer:
Answer deals more with the opt out process rather than something that is temporary or not voluntary but could be helpful for the requester nonetheless.
This response talks about how providers can opt out of the relief package but doesn't make any mention of how that applies when the childcare has been shut down so it doesn't answer the question

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Early Childhood Education and Care Relief Package–information for providers and services
Will I still receive payments if my service is directed to close due to COVID-19?
section_content: Services are still eligible to receive payments where a health agency or state
or territory regulatory authority has directed a provider to close a service
due to COVID-19 related reasons. The department may ask the provider for
evidence to support the service’s claim that it has been directed to close.
A provider cannot make the decision to close the service and still be eligible
for the payment.

Reviewer feedback on this answer:
Answer does not specify whether it relates to all services or just certain ones that were already described prior to the snippets given here.
This is a very good response although lacking in a lot of detail. It does say that services are still eligible to receive payments if they've been forced to close.

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Exceptional Circumstance Supplementary Payment – JobKeeper ineligibility – information for providers and services
How do I know if I am eligible for an Exceptional Circumstance Supplementary Payment? 
section_content: Services may be eligible to receive this Exceptional Circumstance
Supplementary Payment under the Early Childhood Education and Care Relief
Package if 30 per cent or more of their employees are ineligible for
JobKeeper. Employees that are ineligible for JobKeeper are often casual
employees who work short shifts. For this reason, the department will use a
full-time equivalent amount of 38 hours to calculate both the 30 per cent and
the amount of the payment.
These employees must have been paid during the reference period (17 February
to 1 March 2020) and still be employed by the service.
In addition to these criteria, services must:

Currently be open and providing sessions of care to at least one child
Not be part of a state or local government; and
Not be eligible or receiving any other Exceptional Circumstance Supplementary Payment on the basis of JobKeeper ineligibility.

Service types that may be eligible for other Exceptional Circumstance
Supplementary Payments on the basis of JobKeeper ineligibility include: Family
Day Care and In Home Care services with a sole trader model, and services that
are part of a non-government school, tertiary institution, and charity or not
for profit organisation that is ineligible for JobKeeper.

Reviewer feedback on this answer:
Answers refer to the Early Childhood Education and Care Relief Package and does not steer into elder care or other non-related services.
This response seems to do a good job of listing the criteria to continue receiving the care relief package. It lists the bullet points of eligibility and that seems to answer what is being asked.

Reviewer ratings:
Excellent
Acceptable