Question: How will I receive the Economic Support Payment if my claim for a qualifying payment has not yet been processed?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Frequently Asked Questions
My claim for a qualifying payment or card has not yet been processed. Will I still get the Economic Support Payment?
section_content: If you have lodged a claim for one of the qualifying payments or concession
cards between 12 March 2020 and 13 April 2020, and the claim is subsequently
granted from a date on or before that period, you will receive the payment.
This will also apply for the second round of payments. So if you have lodged a
claim for one of the qualifying payments or concession on 10 July 2020, and
the claim is subsequently granted from a date on or before that date, you will
receive the payment.

Reviewer feedback on this answer:
The answer goes into specifics relevant to the question regarding payments and delays. But including a link to check on status would be helpful.
There is some information here about the claim, but it doesn't say about how the claim would be received.

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Frequently Asked Questions
Do people have to wait until 27 April 2020 to apply for a payment?
section_content: People can apply for a payment as soon as they need it.
The expanded eligibility and qualification criteria came into effect from 25
March 2020.
If a person qualifies for a payment before 25 March 2020 and has to serve a
waiting period (other than the Newly Arrived Residents Waiting Period), they
will receive a payment back to the date of their claim once the waiting period
is suspended.
Recent migrants will be able to have their Newly Arrived Resident's Waiting
Period waived from 25 March 2020.

Reviewer feedback on this answer:
The question is about an application not being processed yet but the answer is all about things that would be determined in the processing.
This answer addresses when they might get the claim, but there is no info about how they can apply for the claim.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Frequently Asked Questions
What is the Economic Support Payment?
section_content: The Government is providing two separate $750 payments to social security,
veteran and other income support recipients and eligible concession card
holders. The first Economic Support Payment is for people who are receiving a
qualifying payment or card between 12 March 2020 and 13 April 2020
(inclusive), and was paid to majority of recipients by 17 April 2020. The
second Economic Support Payment is for people receiving a qualifying payment
or card on 10 July 2020 so long as they do not receive the Coronavirus
Supplement with their payment.

Reviewer feedback on this answer:
The question is about an application not being processed yet but the answer is just about the amount of the payment and when they will be recieved.
This is more about what is included in the claim.  There really is no information about how the claim will be received.

Reviewer ratings:
Bad
Bad