Question: Can my Exceptional Circumstance Supplementary Payment be increased if I had to employ additional staff since the reference fortnight?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Family Day Care and In Home Care
Are Family Day Care and In Home Care educators being asked to take a 50 per cent pay cut?
section_content: No, Relief Package payments to providers are based on the lower of 50 per cent
of service fee revenue or 50 per cent of the Child Care Subsidy hourly rate
cap, based on the fortnight before 2 March 2020.
However, educators may also be eligible for the fortnightly JobKeeper Payment
to cover their wage.
If a Family Day Care or In Home Care educator is not eligible for the
JobKeeper Payment then they may be eligible for an Exceptional Circumstance
Supplementary Payment.

Reviewer feedback on this answer:
Appears to directly address the question of whether hiring additional staff qualifies you for additional payments, though it doesn't mention the Exceptional Circumstance payment explicitly.
This is direct and to the point and answers the question that was asked.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
How should services treat new enrolments at their centre? 
section_content: Providers should continue to enter into a Complying Written Arrangement with
parents who are eligible for the Child Care Subsidy and record the child’s
start date (the day that the parent confirms their agreement to the
arrangement) in their third party software or the Provider Entry Point (PEP).
An enrolment notice should be submitted in the provider’s third party software
or the PEP within seven days of entering into a Complying Written Arrangement
with the family.

Reviewer feedback on this answer:
Talks about child care subsidies, and doesn't mention the Exception Circumstance payment, the topic of the question.
There is too much jargon.  If one is not completely conversant in this jargon, the answer is effectively useless.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
What should I expect when commencing a new enrolment?
section_content: The process for families to enrol their child in a child care service has not
changed with the introduction of the Early Childhood Education and Care Relief
Package payments.
Your child care provider will help you to enrol your child under the care
arrangement that best suits your circumstances. For the majority of families
there are three types of care arrangements available:

Complying Written Arrangement–for families who intend to receive Child Care Subsidy or Additional Child Care Subsidy once the Relief Package payments cease. 
Relevant Arrangement–for families who would otherwise not be eligible for Child Care Subsidy or Additional Child Care Subsidy.
Organisation Arrangement–if a third party pays your child care fees.

To help your provider enrol your child, it is particularly important you
provide the correct Customer Reference Number (CRN) and date of birth for both
yourself and your child.
For any kind of arrangement, your child care provider will submit an enrolment
notice, and you will receive a notice from Services Australia requesting you
review and check the enrolment details.
This can be done in your Centrelink Online account through
myGov or the Centrelink Express Plus mobile app.

Reviewer feedback on this answer:
Talks about childcare subsidies, but doesn't mention the specify topic of the question, the Exceptional Circumstances payment.
The question has not actually been answered.  This simply states no changes have been made to existing protocols.

Reviewer ratings:
Bad
Acceptable