Question: How can health workers help women who are impacted by violence during COVID-19?

Answer passage (source: WHO):
page_title: Q&A: Violence against women during COVID-19
section_headers: I am a health worker. How can I help women survivors of violence during COVID-19?
section_content: As a health worker, there are things you can do to help mitigate the impacts
of violence on women and children at any time, including during the COVID-19
pandemic.
Whilst your time and resources may be stretched during this health emergency,
you have a duty of care to women who may seek help from you – often to address
physical and mental hurt caused by violence.
You may need to adjust how you deliver services, if face-to-face care is not
possible. Depending on your resources consider mobile phone, WhatsApp or other
communication channels to deliver support, always ensuring you can do this in
a way that is safe for the survivor. Communicate openly with women about any
changes in service delivery.
If a woman with suspected or confirmed COVID-19 seeks your care because of
violence, your response should be the same as for any other survivor. You
should however ensure that you are protected from infection, by maintaining
distance where possible, wearing protective clothing, practicing respiratory
hygiene, and washing hands and surfaces with soap and water regularly and
after touching, to avoid infection.
In any circumstances, including during the COVID-19 pandemic, health workers
should provide first-line support, using the LIVES approach to help women
survivors of violence:
L isten closely, with empathy and no judgement
I nquire about women’s needs and concerns
V alidate women’s experiences. Show you believe and understand.
E nhance their safety.
S upport women to connect with additional services.

Reviewer feedback on this answer:
This is a good answer focusing on violence against women and children.  The answer includes a lot of information.
This is helpful, encouraging, and gives some specific tips on how to help women facing violence during the pandemic, which is what the question is asking about.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: WHO):
page_title: Q&A: Violence against women during COVID-19
section_headers: How does COVID-19 increase risks of violence for women?
section_content: Stress, the disruption of social and protective networks, loss of income and
decreased access to services all can exacerbate the risk of violence for
women.
In many countries, where people are encouraged or required to stay at home,
the risk of intimate partner violence is likely to increase. Please see the
following resource for more detail:
https://www.who.int/reproductivehealth/publications/emergencies/COVID-19-VAW-
full-text.pdf

In addition, access to sexual and reproductive health services will likely
become more limited. Other services, such as hotlines, crisis centers,
shelters, legal aid, and protection services, may also be reduced, making it
difficult for women to access the few sources of help that would usually be
available.

Reviewer feedback on this answer:
This answer includes a lot of information regarding violence against women.
This answer is basically just restating the problem, but it doesn't offer any tips or information relevant to someone asking the above question.

Reviewer ratings:
Excellent
Bad

Answer passage (source: WHO):
page_title: Q&A: Violence against women during COVID-19
section_headers: I am a policy maker. What can I do to prevent and address violence against women during COVID-19?
section_content: 

When making preparedness and response plans for the COVID-19 pandemic, include essential services for violence against women. 


Allocate adequate resources for services for survivors and identify ways to make them accessible – particularly in the context of measures to restrict people’s movement. 


Explore the use of telemedicine, digital health, or mhealth to enhance access to support and services for survivors, while ensuring this is safe for them. 


Explore alternative shelters for women who may require this. 


Ensure that lockdown measures do not penalize women for seeking support when experiencing violence, such as by going to the police or hospital to report violence. 



Reviewer feedback on this answer:
This gives some tips that are relevant to the question, but they're a bit vague and don't go far beyond "make sure you have procedures in place for X".
This is a good answer.  It specifically addresses violence to women as asked in the question.

Reviewer ratings:
Could be Improved
Excellent