Question: Who should go into work and who should work from home?

Answer passage (source: UK):
page_title: Offices and contact centres
section_headers: 2. Who should go to work
section_content: In this section

2.1 Protecting people who are at higher risk
2.2 People who need to self-isolate
2.3 Equality in the workplace

Objective: That everyone should work from home, unless they cannot work from
home.
Steps that will usually be needed:

Staff should work from home if at all possible. Consider who is needed to be on-site; for example:   

– workers in roles critical for business and operational continuity, safe
facility management, or regulatory requirements and which cannot be performed
remotely.  
– workers in critical roles which might be performed remotely, but who are
unable to work remotely due to home circumstances or the unavailability of
safe enabling equipment.


Planning for the minimum number of people needed on site to operate safely and effectively.


Monitoring the wellbeing of people who are working from home and helping them stay connected to the rest of the workforce, especially if the majority of their colleagues are on-site.


Keeping in touch with off-site workers on their working arrangements including their welfare, mental and physical health and personal security.


Providing equipment for people to work at home safely and effectively, for example, remote access to work systems.



Reviewer feedback on this answer:
Has specific guidance about which workers should continue to physically come to work.
This response does a great job outlining which essential people should be onsite and which should remain working from home. It also lists some steps that businesses can take to keep their employees safe

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 2. Who should go to work
section_content: In this section

2.1 Protecting people who are at higher risk
2.2 People who need to self-isolate
2.3 Equality in the workplace

Objective: That everyone should work from home, unless they cannot work from
home.
It is recognised that for providers of in-home services, it is often not
possible to work from home.
Steps that will usually be needed:


Finding digital or remote alternatives to physical, in-home work where possible such as video or phone consultations.


Discussing working environment and practices with householders and clients in advance to confirm how the work will be carried out, if a physical visit is needed.


Employers and agencies should keep in touch with workers, who they might usually meet with face-to-face, on their working arrangements including their welfare, mental and physical health and personal security.



Reviewer feedback on this answer:
Recommends working from home if possible, but doesn't provide advice about deciding who can keep coming into work.
This response does a good job getting the point across that everyone should work from home if they can. It has a few bullet point details about how to handle these arrangements with employees

Reviewer ratings:
Bad
Excellent

Answer passage (source: UK):
page_title: Offices and contact centres
section_headers: 2. Who should go to work
2.2 People who need to self-isolate
section_content: Objective: To make sure individuals who are advised to stay at home under
existing government
guidance do not physically come to work. This includes individuals who have
symptoms of COVID-19 as well as those who live in a household with someone who
has symptoms.
Steps that will usually be needed:


Enabling workers to work from home while self-isolating if appropriate.


See current guidance for employees and employers relating to statutory sick pay due to COVID-19.


See current guidance for people who have symptoms and those who live with others who have symptoms.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
Links to government guidelines about who needs to stay home during the pandemic.
This is a reasonably good response that talks about which people should work from home. There are a lot of links in this one that provide more information for employees and employers as well as guidance for those with symptoms

Reviewer ratings:
Acceptable
Acceptable