McGill-NLP/feedbackQA huggingface dataset:
Question: What people are required to quarantine?

Answer passage (source: Australia):
page_title: Isolation for coronavirus (COVID-19)
section_headers: What is isolation?
section_content: A person with coronavirus (COVID-19) or suspected to have it must enter
mandatory isolation.
Isolation is different from quarantine and physical
distancing.

Reviewer feedback on this answer:
Is brief and lacks detail, but does say that people exposed to the coronavirus need to enter quarantine.
the question asks about quarantine, but this answer is about isolation. isolation and quarantine are not the same thing. quarantine is not discussed, in terms of who should quarantine.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: Quarantine for coronavirus (COVID-19)
section_headers: Who must go into quarantine
section_content: If a public health authority directs you to, you must go into a mandatory
14-day period of quarantine. During this time they will monitor you.
You will need to go into quarantine if you:

have returned home from overseas
have been in contact with someone who has confirmed or is likely to have COVID-19
are entering certain remote areas in Queensland, South Australia, Western Australia and Northern Territory (unless exempt)
are entering a state that has a required quarantine period

If you remain well after 14 days you will be able to leave quarantine. If you
develop symptoms during this time you will need a test for COVID-19. Even if
you test negative you must stay in quarantine for the full 14 days.
If you test positive you will need to go into isolation. Anyone
who has been in your household is a close contact and must then go into
quarantine.

Reviewer feedback on this answer:
Has a detailed list of who will be required to quarantine. Fully addresses question.
The answer gives a fairly detailed list of which people should quarantine. It gives several details in addition to the list, including when you may come out of quarantine.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: Quarantine for coronavirus (COVID-19)
section_headers: What is quarantine? 
section_content: Quarantine is when you are well but may have been in contact with someone with
COVID-19. If this happens they will be required to isolate from other people
to prevent the spread of the virus. The quarantine period is 14 days from when
you may have been in contact with the virus.
Quarantine is different to isolation and physical
distancing.

Reviewer feedback on this answer:
Provides very brief guidance that people exposed to the coronavirus need to quarantine.
There is a basic, but fairly good information about who needs to quarantine. it doesn't get into different situations, or elaborate details, but it gets the general point across.

Reviewer ratings:
Acceptable
Acceptable
Question: What happens if I am on an employer sponsored temporary work visa, but cannot return to my home country?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
Can I apply for the COVID-19 Pandemic event visa if I am not working in a critical sector?
section_content: If you are not working in a critical sector, you can only apply for the
COVID-19 Pandemic event visa if you have no other visa options available to
you.

Reviewer feedback on this answer:
The answer does not satisfy the question. The answer provides some details about something related to the question but cannot fulfil the need of whomever is asking the question.
The question is about repatriation but the answer is for people needing visas.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
Can I work on a COVID-19 AGEE Pandemic event visa?
section_content: Permission to work will be limited to people working in a critical sector such
as agriculture, food processing, health care, aged care, disability care, and
childcare during the COVID-19 pandemic.
These sectors may be updated from time to time in response to needs identified
during the
COVID-19 period. While holding a COVID-19 Pandemic event visa, you are only
permitted to work in critical sectors.

Reviewer feedback on this answer:
The answer address something related to the question, but does not answer the pertinent part of the question. The answer is lacking.
The question is about repatriating but the answer is about people needing visas.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
What are the critical sectors?
section_content: The Government is making announcements about critical sectors. Currently the
critical sectors are agriculture, food processing, health care, aged care,
disability care and childcare. These sectors will be subject to ongoing review
with new sectors being added if required, or removed if the Australian labour
market is fulfilling the need.

Reviewer feedback on this answer:
The answer does not address the question at all. It address something related to the question, but not even close.
The question is about repatriating but the answer does is about essential workers.

Reviewer ratings:
Bad
Bad
Question: If I am in Australia on a work visa and lose my job, can I remain in the country?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Who is eligible to apply for the COVID-19 Pandemic Event visa?
section_content: The COVID-19 Pandemic event visa is available to people who are:

in Australia
are unable to depart Australia due to COVID-19
have 28 days or less remaining on their current visa or where their last temporary visa has expired less than 28 days ago
are not eligible for any other visa based on their intended activities or
have evidence from their employer that they have ongoing work in a critical sector and that an Australian Citizen or Permanent Resident cannot fill the position.


Reviewer feedback on this answer:
Doesn't specifically address the case of people who can't find work.
This is a good response that talks about several instances where you may need to apply for a pandemic visa but it doesn't make any mention of if you lose your job which is what the question wants to know

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
When can I apply for the COVID-19 Pandemic event visa?
section_content: You should only apply for this visa is you are unable to depart Australia,
your temporary visa expires in less than 28 days (or did not expire more than
28 days ago) and you have no other visa options available to you.

Reviewer feedback on this answer:
Answer probably addresses question but needs a lot more detail.
This response talks about applying for temporary visas if you're unable to depart but nothing about losing your job like what is being asked in the question

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Bridging visa holders
I am a Bridging visa holder in Australia and my substantive application is pending a decision. What does this mean for my Bridging visa?
section_content: Your Bridging visa will keep you lawfully in Australia until a decision has
been made on your substantive visa application. If your substantive visa is
not granted, and you are unable to depart Australia, you will need to apply
for a further Bridging visa to keep you lawful.

Reviewer feedback on this answer:
Provides some information on bridging visas but isn't sufficiently detailed.
This response only talks about bridging visas but this is not the same as what you should do if you lose your job in Australia which is what the question is about

Reviewer ratings:
Acceptable
Bad
Question: How can individuals affected by COVID-19 access some of their superannuation early?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
How do I apply for the COVID-19 Pandemic event visa?
section_content: Apply online via the Department of Home Affairs online lodgment portal
ImmiAccount.
You will need to complete the ‘Temporary Activity Visa (408)’ online form and
to select “Australian government endorsed events” from the Activity Type
dropdown menu on page 2 of the application form.
You can select the ‘COVID-19 Pandemic event’ in the Event details section of
the application form.
The COVID-19 Pandemic event visa application is VAC Free. You will be required
to select ‘YES’ to the Visa application charge concession question on page 2
and then select ‘NIL VAC’.

Reviewer feedback on this answer:
Does not respond to whether or not someone can access their superannuation early and instead discusses how to apply for an extended visa.
Has information about temporary visas. Doesn't mention superannuation at all.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: Temporary early release of superannuation
section_content: Individuals financially affected by COVID-19 may be able to access some of
their superannuation early. They will not need to:

pay tax on amounts released
include it in their tax return.

Eligible Australian and New Zealand citizens and permanent residents can apply
online through myGov to access up to $10,000 of their superannuation before 30
June 2020. They can also access up to a further $10,000 between 1 July 2020
and 24 September 2020.
Accessing your super early:

will affect your super balance
may affect your future retirement income.

You should consider seeking financial advice before applying for early release
of super. Services Australia's Financial Information ServiceExternal
Link can provide free , confidential financial
information.

Reviewer feedback on this answer:
Has clear information about how individuals can access their superannuation balance.
Responds to the question by indicating whether or not individuals can access their superannuation early and how to apply for this. Also provides relevant information relating to the pros and cons of doing so.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: Temporary early release of superannuation
Timing
section_content: You can apply for early release of your superannuation between 20 April and 24
September 2020.

Reviewer feedback on this answer:
Gives the dates when people can access their superannuation, but doesn't explain how to do it.
Indicates that you can apply for early superannuation, and during what times, but does not provide information on how to do so.

Reviewer ratings:
Excellent
Bad
Question: How can the JobKeeper scheme help my business?

Answer passage (source: Australia):
page_title: Job seekers
section_headers: JobKeeper payment
section_content: If you or your partner get income from JobKeeper
payment, you must report it to us if you also get
JobSeeker Payment. Read about how to report income from JobKeeper
payment.
JobKeeper payment is paid to your eligible employer by the Australian Taxation
Office (ATO). Your employer will tell you if they’re eligible and pay you
JobKeeper payment as part of your usual wages.
Talk to your employer to find out if they are going to pay you through the
JobKeeper Payment scheme. You don’t need to call or visit us.

Reviewer feedback on this answer:
Addresses the question in broad terms and gives references.
The answer does not discuss how the program helps businesses.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: JobKeeper Payment
Timing
section_content: The subsidy will apply from 30 March 2020.
Businesses will be able to register their interest in participating in the scheme from 30 March 2020.
The first payments will be received by employers in the first week of May.

Reviewer feedback on this answer:
Does not explain the terms or conditions.
The answer discusses the scheme payment but not very much detail.

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: JobKeeper Payment
section_content: Under the temporary JobKeeper Payment, businesses significantly impacted by
the COVID-19 (novel coronavirus) outbreak will be able to access a subsidy
from the government of $1,500 per fortnight per employee for up to 6 months.
This will allow them to keep paying their employees.

Reviewer feedback on this answer:
Gives no information on how to apply or find out more information.
The answer gives a brief but not very detailed explanation of the program.

Reviewer ratings:
Could be Improved
Acceptable
Question: Who can I contact with Early Childhood Education and Care Relief Package questions?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Family Day Care and In Home Care
I am an educator and I have questions about how the new Early Childhood Education and Care Relief Package will work for me, who should I speak to?
section_content: All educators should talk to their providers in the first instance. Providers
are working hard in collaboration with peak bodies to understand how to
administer the new arrangements. The first payments were processed in the week
commencing 6 April 2020. A final Child Care Subsidy payment was also made in
this week.

Reviewer feedback on this answer:
Doesn't provide contact information for people who can address questions about the childcare relief package.
This answer is bad because it provides no information as to who parents can contact. Therefore, it doesn’t answer the question.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
Where can I find COVID-19 information on preschool and kindergarten?
section_content: Preschool is primarily a state and territory responsibility and preschool
systems vary across jurisdictions. Because of this, preschool-related
information in the context of COVID-19 is provided at a state and territory
level. More information for families and parents of preschool and kindergarten
children is available at Universal Access to Early Childhood
Education.

Reviewer feedback on this answer:
Has brief, generic information about preschool and doesn't provide contact information.
This answer needs to be improved because it is vague but on the right track. The answer needs to include who to contact since it is at state and local levels, rather than just stating that with no more information.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Early Childhood Education and Care Relief Package–information for providers and services
How will I receive the payment?
section_content: The payment will be paid into your child care service bank account. This is
the same bank account that Child Care Subsidy is currently paid into.

Reviewer feedback on this answer:
Doesn't give the requested point of contact for questions about the childcare relief program.
This answer is bad because it has nothing to do with contact information. This answer only talks about where payments went.

Reviewer ratings:
Bad
Bad
Question: Have Early Childhood Education and Care Relief Package payments been applied to help childcare services?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Community Child Care Fund
I have already submitted a Community Child Care Fund Special Circumstances Grant Opportunity application prior to when the Early Childhood Education and Care Relief Package was announced. What happens next?
section_content: Applications that were received on or before 9:00 am on 3 April 2020 are being
considered. The outcomes for these applications will be announced as soon as
possible.

Reviewer feedback on this answer:
Answer doesn't address the question about government support for the childcare industry.
This is talking about appications, but there is very little information.  The question really isn't answered here.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
What is the out of pocket fee waiver?
section_content: Ordinarily, when Child Care Subsidy operates, providers are required to
recover the out of pocket fees from families, even if the child is absent from
care. Due to the impact of COVID-19, the sector has reported significant
decreases in attendance. To support families and the sector, for the period 23
March to 5 April 2020, providers were able to waive out of pocket fees for
families where a service remained open, but children were absent.

Reviewer feedback on this answer:
Discusses government support for the childcare industry during the pandemic.
There is information about the program here.  The information doesn't state whether the payments have been applied yet though.

Reviewer ratings:
Excellent
Could be Improved

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
What are the Early Childhood Education and Care Relief Package payments?
section_content: The payments under the Early Childhood Education and Care Relief Package
support child care services (including Centre Based Day Care, Family Day Care,
Outside School Hours Care and In Home Care). Due to the impact of COVID-19,
the early childhood education and care sector has reported significant
decreases in attendance and enrolments. These payments will ensure services
can remain open, and families who need it can access care.
The payments are made in lieu of any Child Care Subsidy and Additional Child
Care Subsidy.

Reviewer feedback on this answer:
Has information about support payments to childcare facilities.
There is a decent amount of information about the program here, but it doesn't say specifically if the payments have been applied.

Reviewer ratings:
Excellent
Could be Improved
Question: Will the COVID-19 Pandemic Event Visa be eligible for people overseas?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: International students
Are these arrangements limited to students?
section_content: Student visa holders are already permitted to work in Australia with a usual
limitation of 40 hours per fortnight. In light of the current circumstances,
these arrangements respond to needs raised by sectors having regard to the
critical role that student visa holders play in their workforce to deliver
essential goods and services to the Australian community.

Reviewer feedback on this answer:
Discusses students visas. Doesn't mention the Pandemic Event Visa or overseas applicants.
This information is about work hours limitation for student visa holders. It does not provide any information on Covid-19 Pandemic event visa.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
I am overseas. Can I be granted a COVID-19 Pandemic event visa?
section_content: The COVID-19 Pandemic event visa can only be granted to people in Australia.

Reviewer feedback on this answer:
Clear, succinct answer to the original question about overseas applicants.
This is a direct answer to the question. It provides information on who are eligible for the Covid-19 pandemic event visa.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Working in critical sectors
section_content: Working holiday makers working in critical sectors such as agriculture, food
processing, health care, aged care, disability care and childcare who are not
eligible for any other visa and are unable to return to their home country can
apply for the COVID-19 Pandemic event visa.
Seasonal Worker Programme visa holders with visas due to expire within 28 days
are also able to apply for the COVID-19 Pandemic event visa.
Other temporary visa holders whose visas are about to expire, have no other
visa options, are unable to return to their home country and who are working
in critical sectors may apply for the COVID-19 Pandemic event visa. Evidence
of this work will need to be submitted with the application.

Reviewer feedback on this answer:
Discusses who's eligible for the Pandemic Visa, but doesn't explicitly address overseas applicants.
This answers the question directly. This answer provides information on which groups of people are eligible to apply for the Covid-19 event visa.

Reviewer ratings:
Acceptable
Excellent
Question: What is the temporary reduction in superannuation rate

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: Temporarily reducing superannuation minimum drawdown rates
section_content: The government is temporarily reducing superannuation minimum drawdown
requirements for account-based pensions and similar products by 50% for
2019–20 and 2020–21. This measure will benefit retirees holding these products
by reducing the need to sell investment assets to fund minimum drawdown
requirements.
The government is also reducing both the upper and lower social security
deeming rates by a further 0.25 percentage points in addition to the 0.5
percentage point reduction to both rates announced on 12 March 2020.

Reviewer feedback on this answer:
The answer gives the rates that the question is looking for.  The question is answered pretty directly.
This answer does not relate to what the temporary reduction rate is.

Reviewer ratings:
Excellent
Could be Improved

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
section_content: To respond to COVID-19, the government has introduced flexible and temporary
visa arrangements that support Australia’s public health measures.
The Temporary Activity (subclass 408) Australian Government Endorsed Event
(AGEE) stream visa (COVID-19 Pandemic event visa) is being utilised to manage
the extraordinary circumstances that have arisen due to the COVID-19 pandemic
event. The measure is temporary in nature, will be subject to ongoing review
and will be wound back appropriately in line with the end of the pandemic.

Reviewer feedback on this answer:
The answer is about a visa.  The question was about the super annualization rate.
This answer only relates to visas, and does not relate to temporary reduction in the superannuation rate.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: The Australian Government's economic response to coronavirus
section_headers: Temporary early release of superannuation
Timing
section_content: You can apply for early release of your superannuation between 20 April and 24
September 2020.

Reviewer feedback on this answer:
The question is asking about the reduction rate.  The answer tells when you can apply for it.
This answer relates to early release of superannuation, and does not relate to temporary reduction.

Reviewer ratings:
Bad
Bad
Question: What is the application fee for a pandemic event visa?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: International students
Are these arrangements limited to students?
section_content: Student visa holders are already permitted to work in Australia with a usual
limitation of 40 hours per fortnight. In light of the current circumstances,
these arrangements respond to needs raised by sectors having regard to the
critical role that student visa holders play in their workforce to deliver
essential goods and services to the Australian community.

Reviewer feedback on this answer:
The response does not answer the question.
There is no information on what the fee is here.  There isn't a lot of information.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: Temporary visa measures supporting the agriculture sector
Working Holiday Maker visa holders
As a WHM working in the agricultural sector, can I keep working for the same employer for longer than six months?
section_content: Yes. WHMs working in the agricultural sector are already taken to have
permission from the Department to work for longer than six months with the
same employer.
Further information is available on the Department of Home Affairs
website.

Reviewer feedback on this answer:
The response does not answer the question.
There really isn't a lot of information here.  There is nothing stating what the application fee is.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
Will I have to do a medical examination to get the COVID-19 Pandemic event visa?
section_content: You and any family members who apply for the visa with you must meet our
health requirement. This means you may need to undergo a health check.

Reviewer feedback on this answer:
The response does not answer the question.
The talks about an application, but there isn't a lot of information.  The fee isn't listed here.

Reviewer ratings:
Bad
Bad
Question: Are there any temporary waivers for the great barrier reef fund?

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
Levy Relief for Commonwealth Fisheries
section_content: The Australian Government is waiving $10.3 million across the final two
instalments of levies for Commonwealth managed fisheries, reducing levies for
the 2019–20 financial year by two thirds. This will support fishers' cash flow
during the outbreak, and help them remain viable and able to return to full
production when the outbreak subsides.
For more information, visit afma.govcms.gov.au/afma-
covid-19-update or contact
the levies area of AFMA: Phone 1300 723 621 or email
levies@afma.gov.au.

Reviewer feedback on this answer:
Discusses waivers for fishermen. Doesn't mention the Great Barrier Reef at all.
This answer does not outline if these are temporary waivers and if they relate to the Great Barrier Reef.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
section_content: The following initiatives are part of the COVID-19 Relief and Recovery Fund:

Regional Airlines Funding Assistance
Regional Air Network Assistance
Airfreight Support
Levy Relief for Commonwealth Fisheries
Additional Funding for the Export Market Development Grants Scheme
Supporting Indigenous Visual Arts Centres
Crisis Relief for Regional Arts
Support Act: Crisis Relief to Artists, Crew and Music Workers
Supporting Australia's exhibiting zoos and aquariums
Commonwealth National Parks—Support for Tourism—Fee Waivers
Temporary waiver of Environmental Management Change for the Great Barrier Reef Marine Park
Renewing Reef HQ Aquarium


Reviewer feedback on this answer:
Mentions the waiver for the Great Barrier Reef but doesn't elaborate on what it is.
This answer does not relate to the Great Barrier Reef, and if there are temporary waivers.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: COVID-19 Relief and Recovery Fund
section_headers: What initiatives are currently part of the Fund?
Temporary waiver of Environmental Management Change for the Great Barrier Reef Marine Park
section_content: This $8.1 million initiative temporarily waives the Environmental Management
Charge for the Great Barrier Reef Marine Park until 31 December 2020.
For more information, visit www.gbrmpa.gov.au or
email emc@gbrmpa.gov.au and for media enquiries
email media@gbrmpa.gov.au.

Reviewer feedback on this answer:
Clearly describes a temporary waiver for the Great Barrier Reef Fund.
This answer relates to the question and answers it, but could provide more information outside of links.

Reviewer ratings:
Excellent
Acceptable
Question: Can I still get the Economic Support Payment if my claim has not been processed yet?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Frequently Asked Questions
My claim for a qualifying payment or card has not yet been processed. Will I still get the Economic Support Payment?
section_content: If you have lodged a claim for one of the qualifying payments or concession
cards between 12 March 2020 and 13 April 2020, and the claim is subsequently
granted from a date on or before that period, you will receive the payment.
This will also apply for the second round of payments. So if you have lodged a
claim for one of the qualifying payments or concession on 10 July 2020, and
the claim is subsequently granted from a date on or before that date, you will
receive the payment.

Reviewer feedback on this answer:
Clearly explained how unprocessed claims affect the Economic Support Payment.
This answer is excellent because it details when you should get a payment if you are proven eligible, which does answer the question.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Frequently Asked Questions
Do I have to do anything to get the Economic Support Payment?
section_content: No, you will automatically get the $750 if you are eligible. You will only get
one payment, even if you get more than one qualifying payment or card. Where
Services Australia does not have bank details, they will contact eligible
recipients to get these details.

Reviewer feedback on this answer:
Talks about the Economic Support Payment, but doesn't mention unprocessed claims.
This answer is excellent because it directly answers the question by stating that you cannot get a payment if you were not yet processed and proven eligible.

Reviewer ratings:
Bad
Excellent

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) information and support
section_headers: Frequently Asked Questions
What is the Economic Support Payment?
section_content: The Government is providing two separate $750 payments to social security,
veteran and other income support recipients and eligible concession card
holders. The first Economic Support Payment is for people who are receiving a
qualifying payment or card between 12 March 2020 and 13 April 2020
(inclusive), and was paid to majority of recipients by 17 April 2020. The
second Economic Support Payment is for people receiving a qualifying payment
or card on 10 July 2020 so long as they do not receive the Coronavirus
Supplement with their payment.

Reviewer feedback on this answer:
Talks about the Economic Support Payment but doesn't mention unprocessed claims.
This answer is bad because it doesn’t mention anything about processing or applications, therefore it doesn’t really answer the question.

Reviewer ratings:
Bad
Bad
Question: Have there been changes to the way credit is issued?

Answer passage (source: Australia):
page_title: Supporting the Flow of Credit
section_headers: Australian Prudential Regulation Authority - Ensuring banks are well placed to lend
section_content: The Australian Prudential Regulation Authority (APRA) has announced temporary
changes to its expectations regarding bank capital ratios. The changes will
support banks’ lending to customers, particularly if they wish to take
advantage of the new facility being offered by the RBA.

Australian Prudential Regulation Authority (APRA)


Reviewer feedback on this answer:
The given response is a great answer because it gives specifics and a spot for an individual to check and learn more about the new change or the updates to it.
This answer does not relate to how credit is issued, and thus does not relate to the question.

Reviewer ratings:
Excellent
Bad

Answer passage (source: Australia):
page_title: Supporting the Flow of Credit
section_headers: Quick and efficient access to credit for small business
section_content: The Government is cutting red tape by providing a temporary exemption from
responsible lending obligations for lenders providing credit to existing small
business customers. This reform will help small businesses get access to
credit quickly and efficiently.

Reviewer feedback on this answer:
This answer is good, but it does not really go into much detail about how it is dispersed to most or all people, and not just the small category of companies.
This answer relates to the question, but could use more detailed information and resources.

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: Australia):
page_title: Supporting the Flow of Credit
section_headers: Support for immediate cash flow needs for SMEs
section_content: Under the Coronavirus SME Guarantee Scheme, the Government will provide a guarantee of 50 per cent to SME lenders
to support new short-term unsecured loans to SMEs. The Scheme will guarantee
up to $40 billion of new lending. This will provide businesses with funding to
meet cash flow needs, by further enhancing lenders’ willingness and ability to
provide credit. This will assist otherwise viable businesses across the
economy who are facing significant challenges due to disrupted cash flow to
meet existing obligations.

Reviewer feedback on this answer:
This answer is more holistic and gives the audience a more specific way to understand how the government is effectively changing the standards of credit and gives specific amounts.
This answer relates to credit and how it is issued, but it does not relate to the question fully and could use more information and resources.

Reviewer ratings:
Excellent
Acceptable
Question: Which Visas allow you to work in Australia?

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
Can I work on a COVID-19 AGEE Pandemic event visa?
section_content: Permission to work will be limited to people working in a critical sector such
as agriculture, food processing, health care, aged care, disability care, and
childcare during the COVID-19 pandemic.
These sectors may be updated from time to time in response to needs identified
during the
COVID-19 period. While holding a COVID-19 Pandemic event visa, you are only
permitted to work in critical sectors.

Reviewer feedback on this answer:
Does not address the different types of visas and does not give links for further information.
This answer only discusses one visa, and not any and all of the visas in Australia where one could work.

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: Australia):
page_title: Frequently Asked Questions
section_headers: COVID-19 Pandemic - Australian Government Endorsed Event (AGEE) stream of the Temporary Activity (subclass 408) visa
Frequently Asked Questions
How long will my visa be valid for?
section_content: The validity period on the visa will vary depending on the individual
circumstances following these general principles:

Applicants who have been on the Seasonal Worker Program or Working Holiday Maker program and are working in critical sectors will be granted a visa for up to 12 months.
Applicants working in critical sectors will be granted a visa for up to 12 months.
All other applicants will be granted a visa for up to six months with the validity period dependant on the individual circumstances such as when they may be able to return home.


Reviewer feedback on this answer:
Answers the question but without specificity.
This answer relates to validity of a visa, not which visa allows you to work in Australia.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: Staying in Australia
section_headers: I am a Seasonal worker or part of the Pacific Labour Scheme
Subclass 403 visa holders in the Pacific Labour Scheme
section_content: You can apply for another subclass 403 visa in the Pacific Labour
Scheme where you and your employer
are endorsed by the Department of Foreign Affairs and Trade to participate in
the scheme. This visa will allow you to stay lawfully in Australia, and
continue working, if you wish to do so, or until you can return to your home
country.

Reviewer feedback on this answer:
Does not name the types of visas available but does give a link.
This answer relates to the question, as it discusses a visa where one could work, but it is likely not a full list. This answer also lacks information and resources.

Reviewer ratings:
Could be Improved
Acceptable
Question: Is there any advice for travelers to Australia at this time

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for travellers
section_headers: Travel to Australia
In-flight
section_content: If you are on an international flight and show signs of an infectious disease:

the airline must report you to biosecurity officers
biosecurity officers will assess you before you get off the plane
you may be required to quarantine or referred to a hospital

If you are unwell on a flight, you will be identified and referred for
assessment when you arrive at your destination.

Reviewer feedback on this answer:
Provides general information about getting sick on an international flight, but doesn't specifically talk about traveling to Australia.
The requester did not mention whether they were already enroute or about to arrive in Australia so this answer may or may not be applicable to them. Requester however, did not mention anything about having symptoms so the answer remains irrelevant.

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19)
section_headers: Getting home
Planning your trip home
section_content: If you wish to return to Australia, and there are still commercial flights
available, take them as soon as possible. While we know it can be frustrating
or expensive, the window of opportunity is closing.
Travel regulations are changing at short notice. If you’ve decided to return
to Australia:

check your route carefully and stay in touch with your airline or travel agent
follow official announcements from your transit airports and governing authorities
contact the nearest embassy or consulate of the countries you’re transiting through if you have any queries about their entry or exit requirements

To stay up-to-date with our latest advice,
subscribe to our travel
advisories and news.

Reviewer feedback on this answer:
Good, concise advice is given along with links to embassies and consulates for several countries that can be reached for any particular requirements that they will enforce.
Talks about traveling to Australia, but doesn't have much specific information, instead saying travel regulations are changing frequently.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for travellers
section_headers: Travel to Australia
Spirit of Tasmania
section_content: The restrictions on cruise
ships do not
apply to the Spirit of Tasmania, to allow Tasmanians to travel home.

Reviewer feedback on this answer:
Answer refers to cruise ships which would not include "travelers to Australia" from somewhere that would be considered out of the country.
Doesn't mention Australia at all, instead talking about a Tasmanian cruise ship.

Reviewer ratings:
Bad
Bad
Question: How will cildcare businesses be paid if they qualify for relief?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Exceptional Circumstance Supplementary Payment – JobKeeper ineligibility – information for providers and services
Can I apply for multiple services at the same time? 
section_content: For this Exceptional Circumstances Supplementary Payment, an individual
application must be submitted for each service. Applications cannot be made at
the provider level. At this stage, there is no separate process for providers
with multiple services.

Reviewer feedback on this answer:
This does not discuss the method of payment, but only the application process.
This response looks like it's talking about relief for individuals where the question is asking how childcare businesses will be reimbursed so it's not the same thing

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
I have already charged families the gap fee for care provided on or after 23 March 2020. Can I give them a refund?
section_content: It is a business decision for each service whether or not they choose to
charge families a gap fee, or in this case refund the gap fee for children
absent from care due to COVID-19. From 23 March 2020 there is no legal
obligation for services to charge gap fees for children absent from care, up
to and including 5 April 2020 to the remainder of the 2019–20 financial year.

Reviewer feedback on this answer:
This information is about the requirement to charge families of absent children, but does not mention relief payments.
This response is only talking about the financial responsibilities for families who hold their children out of daycare but not how the daycares will be assisted which is what the question was asking

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Child Enrolments, Attendance and Absences
What is the out of pocket fee waiver?
section_content: Ordinarily, when Child Care Subsidy operates, providers are required to
recover the out of pocket fees from families, even if the child is absent from
care. Due to the impact of COVID-19, the sector has reported significant
decreases in attendance. To support families and the sector, for the period 23
March to 5 April 2020, providers were able to waive out of pocket fees for
families where a service remained open, but children were absent.

Reviewer feedback on this answer:
This discusses payments from families, but does not discuss the method of relief payment.
This response also talks about payment responsibilities from the point of view of families but the question is asking about how the childcare businesses themselves will receive financial assistance.

Reviewer ratings:
Bad
Could be Improved
Question: What is the coronavirus?

Answer passage (source: Australia):
page_title: Isolation for coronavirus (COVID-19)
section_headers: What is isolation?
section_content: A person with coronavirus (COVID-19) or suspected to have it must enter
mandatory isolation.
Isolation is different from quarantine and physical
distancing.

Reviewer feedback on this answer:
All about people who are infected and nothing about the virus.
The answer mentions the coronavirus, but there is very little information.  The term is not defined.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: Australia):
page_title: What you need to know about coronavirus (COVID-19)
section_headers: What is COVID-19
section_content: Coronaviruses are a large family of viruses that cause respiratory infections.
These can range from the common cold to more serious diseases.
COVID-19 is a disease caused by a new form of coronavirus. It was first
reported in December 2019 in Wuhan City in China.
Other coronaviruses include Middle East Respiratory Syndrome
(MERS) and Severe Acute Respiratory
Syndrome (SARS).

Reviewer feedback on this answer:
Succinctly explains the basis of a coronavirus. A little more information about transmission and the disease caused by it would be in order as the asker seems interested in just the this coronavirus
There could be more information in this answer, but it answers the question.  It's a good answer.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: Australia):
page_title: Quarantine for coronavirus (COVID-19)
section_headers: What is quarantine? 
section_content: Quarantine is when you are well but may have been in contact with someone with
COVID-19. If this happens they will be required to isolate from other people
to prevent the spread of the virus. The quarantine period is 14 days from when
you may have been in contact with the virus.
Quarantine is different to isolation and physical
distancing.

Reviewer feedback on this answer:
Does not explain any aspects of the coronavirus itself.
The question asked about what the coronavirus is.  The answer is about quarantining.

Reviewer ratings:
Bad
Bad