Question: What are the advice for the aged in care facilities regarding meeting loved ones?

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people in aged care facilities
section_headers: Residents
section_content: As we move towards a COVIDSafe Australia and
physical distancing measures are eased around the country, special
restrictions will remain in place for aged care
facilities to protect older Australians.
Residential aged care facilities will continue to restrict visits in line with
the Australian Health Protection Principal Committee advice for residential
aged care facilities.
They will also continue to postpone large group visits, gatherings, and
external excursions.
Aged care facilities will help residents stay connected with family and
friends by phone and video calls.
If you develop symptoms of COVID-19, you will be kept separate from other
people and will not be able to see visitors.
Health care and residential care workers will continue to provide support and
care for you while you are isolated.
If you need to leave your room, such as for medical care, you will be given a
surgical mask. Health care workers will provide masks to you.
Residents who are well do not need to wear a mask.
Residents admitted from other health facilities
Active screening for symptoms of COVID-19 in residents being admitted or re-
admitted from other health facilities and community settings should be
conducted. No new residents with COVID-19 compatible symptoms are permitted to
enter the facility.
Appropriate infection prevention practices should be implemented for residents
returning from treatment or care at other facilities.

Reviewer feedback on this answer:
Describes visitation guidelines for aged care facilities and socially distanced forms of social support.
There is some advice detailed in the answer but it is not the entire answer being looked for which is most likely in the link provided called "residential aged care facilities" advice provided by the Australian Health Protection Principal Committee.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: Australia):
page_title: Providing aged care services during COVID-19
section_headers: Support for care recipients
section_content: Some older people may feel more alone during the pandemic. They may:

have less contact with friends and relatives
feel isolated from their culture and heritage
have less contact with the outside world because some shops and activities have temporarily closed

To support older people, let them know about:

the Community Visitors Scheme for residential aged care and home care recipients — regular visits or contact from volunteers can help older people feel less isolated
Head to Health — this website provides information about mental health and digital support

Online training
A 30-minute online module — COVID-19 infection control
training — is
available for care workers across all health care settings. It includes
training specific to aged care.
Other training modules include:

personal safety
families and visitors – residential care
families and visitors – in-home care
COVID-19 and aged care
outbreak management procedures
personal protective equipment
laundry
if you suspect a person has COVID-19

These modules take 5 to 10 minutes each. You will receive an acknowledgement
of completion certificate for each module.
This training is hosted on an external site, provided by our COVID-19 training
partner Aspen Medical.
Register now
Publications and fact sheets
See our COVID-19 resources for aged care
services.
Coronavirus (COVID-19) resources for health professionals, including aged
care providers, pathology providers and health care
managers
A collection of resources for health professionals, including aged care
providers, pathology providers and health care managers, about coronavirus
(COVID-19).
Visit the Aged Care Quality and Safety Commission’s COVID-19
page for
more resources including an overview of their compliance approach during the
pandemic.
Webinars
View our:

webinars on the COVID-19 response for the health and aged care sector
webinars for the aged care sector


Reviewer feedback on this answer:
Answer details mostly what to do regarding supporting older people as well as providing training for healthworkers.
Has detailed information on visitation policies and alternative forms of social support.

Reviewer ratings:
Could be Improved
Excellent

Answer passage (source: Australia):
page_title: Coronavirus (COVID-19) advice for people in aged care facilities
section_headers: Visitors
section_content: Some people cannot visit a residential aged care facility:

Visitors who have returned from overseas in the last 14 days
Visitors who have been in contact with someone confirmed to have COVID-19 in the last 14 days
Visitors with a fever or symptoms of a respiratory illness
Children 16 years and under, except in special circumstances, for example, where the aged care resident is in palliative care

From 1 May 2020, you must have your influenza vaccination in order to visit an
aged care facility.
Visits should be short and conducted in the resident’s room, outside, or in a
specific designated area (not a communal space).
Each resident may have no more than 2 visitors at one time per day, including
doctors. These may be immediate social supports (family members, close
friends) or professional service or advocacy.
If you can’t visit a resident in aged care as often as you would like to there
are other ways to keep in touch and stay connected. You can keep in touch by:

phone calls
video calls
social communication apps
sending a postcard
sharing photos, artwork, or short home videos

This will limit your exposure to COVID-19 and your chances of accidentally
spreading it to older people in your life.
If you regularly visit someone living with a cognitive impairment, consider
other ways to maintain social contact to help reassure people who may feel
anxious about possible changes to their day to day life. You can also contact
the National Dementia Helpline on
1800 100 500.
All visitors need to:

provide details on their current health status to staff of the residential aged care facility
be willing to undergo fever screening process prior to entry, where appropriate
wash their hands before entering and leaving a resident’s room
stay 1.5 metres away from residents where possible
stay away when unwell


Reviewer feedback on this answer:
Clear and specific steps and guidelines are provided for loved ones to follow if they want to visit someone in an aged care facility. There is also a phone number and a link to the "National Dementia Helpline" in order to help maintain social contact when they aren't able to visit in person.
Has detailed information about visitation policies and socially distanced social support in aged care facilities.

Reviewer ratings:
Excellent
Excellent