Question: How can I stay connected while waiting to return to the UK?

Answer passage (source: UK):
page_title: Guidance Travel advice: coronavirus (COVID-19)
section_headers: Returning to the UK if you’re travelling abroad
section_content: If you are currently travelling abroad, you should return to the UK as soon as
possible if commercial flights are available. If you cannot return home at
this time, read our guidance on waiting to return to the
UK.
If you’re travelling abroad, you should:

contact your airline or travel company now
keep up-to-date with our travel advice pages. Our advice on returning to the UK from each country will be updated as soon as information is available
for real-time updates, follow our embassy or high commission’s social media for the country you’re in


Reviewer feedback on this answer:
This does not answer the question. This information is a recommendation for British citizen to return to the UK as soon as possible during the pandemic and to keep updated with the news and flight information when abroad.
This should also include how to stay connected with family.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Waiting to return to the UK during coronavirus (COVID-19)
section_headers: Checklist if you are waiting to return to the UK
section_content: If you cannot currently return to the UK:

follow the advice of local authorities, including local measures to help minimise your risk of exposure to coronavirus
find accommodation that is suitable for your needs
check your visa, if you have one for the country you’re in. If it is due to expire, visit our travel advice and read the ‘staying during coronavirus’ section. The Foreign & Commonwealth Office has negotiated with local authorities in some countries to automatically extend visas if you cannot return
contact your travel insurance provider to check your health cover. Most providers will look to extend single trip cover for up to 60 days if you are making every effort to return home
read our travel advice of the country you’re in, in particular the ‘staying during coronavirus’ and ‘return to UK’ sections
sign up to email alerts for the country where you are, so you are notified of any updates

If you need urgent consular help, contact your nearest British embassy, high
commission or consulate.

Reviewer feedback on this answer:
This does not answer the question. The question is asking for information on how to stay connected abroad while waiting to return to UK. However, the answer provides information on what to do if a British Citizen cannot currently return to the UK during pandemic.
This does not talk about how to stay connected to family while awaiting the return flight home.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Waiting to return to the UK during coronavirus (COVID-19)
section_headers: Staying connected with your friends and family
section_content: You should stay in touch with your family and friends if you are unable to
return home, so that they know you are safe and well.
To help you stay connected you should:

check your phone plan on details for international calling, or consider buying a local SIM card
to keep in touch use online services like FaceTime, Skype, WhatsApp, or Zoom
follow your nearest British embassy, high commission or consulate on social media to stay up-to-date with the latest information for where you are


Reviewer feedback on this answer:
This answer provides information on how to stay connected with family and friends when a British citizen is abroad and unable to return home immediately during the pandemic.
This gives a direct answer on how to stay connected while waiting to return to the UK.

Reviewer ratings:
Excellent
Excellent