McGill-NLP/feedbackQA huggingface dataset:
Question: Where can women get help if they are the victims of domestic violence?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
Women’s Aid
section_content: Women’s Aid has a range of direct services for survivors, including a live
chat service and an online Survivors’ Forum. They have developed additional
advice specifically designed for the current coronavirus outbreak. You can
also find your local domestic abuse
service on their
website. They also provide information on the support helplines available in
Wales, Scotland and Northern Ireland.

Reviewer feedback on this answer:
Provides information for various services for abuse including a live chat service and online survivors forum.
There is a decent amount of info here.  The information pertains to people that are being abused.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
Call 999
section_content: If you are in immediate danger, call 999 and ask for the police - the police
will continue to respond to emergency calls.
If you are in danger and unable to talk on the phone, dial 999, listen to the
questions from the operator and respond by coughing or tapping the handset if
you can. Then follow the instructions depending on whether you are calling
from a mobile or a landline.
If you call from a mobile
If prompted, press 55 to Make Yourself
Heard - this will transfer your call to the
police.
Pressing 55 only works on mobiles and does not allow police to track your
location.
If you call 999 from a landline
If only background noise can be heard and BT operators cannot decide whether
an emergency service is needed, then you will be connected to a police call
handler.
If you replace the handset, the landline may remain connected for 45 seconds
in case you pick up again.
When 999 calls are made from landlines, information about your location should
be automatically available to the call handlers to help provide a response.

Reviewer feedback on this answer:
Lets the reader know who to contact for domestic abuse both in emergency situations and non-emergent situations.
There is a good amount of information here.  The information is about people that are being abused and where those people can get help.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
section_content: If you believe you are being abused, or worried you may commit domestic abuse,
please use the services on this page.
If you suspect that your neighbours or those in your community are victims of
domestic abuse, we encourage you to report it to the police.

Reviewer feedback on this answer:
Can be improved by giving direct information for domestic abuse.
There is not a lot of information in this passage.  The info here does pertain to people that are being abused though.

Reviewer ratings:
Could be Improved
Could be Improved
Question: Where can I get assistance for a black woman who is in an abusive relationship?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: BME specialist services
section_content: Imkaan
Imkaan is a women’s organisation addressing
violence against black and minority women and girls.
Southall Black Sisters
Southall Black Sisters offer
specialist support, advocacy and information to Asian and Afro-Caribbean women
suffering abuse.

Reviewer feedback on this answer:
The response is clear and concise and the included links a rather useful.
This is a good and direct answer.  It gives a resource for abuse suffered by minorities such like black women.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
Galop - for members of the LGBT+ community
section_content: Galop runs the National LGBT+ Domestic Abuse specialist helpline.
Telephone: 0800 999 5428
Email: help@galop.org.uk

Reviewer feedback on this answer:
The response while short is clear and specific. The links included would also be very useful.
There is little information here, but it does give information on abuse.  The information is not specific to black women though.

Reviewer ratings:
Excellent
Could be Improved

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
Sexual assault referral centres
section_content: Sexual assault referral centres continue
to provide non-judgmental advice and support services to victims and survivors
of sexual assault or abuse.
Interviews, forensic examinations and sexual health and counselling services
are offered in a comfortable environment where staff will ensure that victims
and survivors will be managed safely to comply with coronavirus guidance.
Please call your local sexual assault eferral centre to arrange care and
support, which may be provided in person or remotely depending on your needs.

Reviewer feedback on this answer:
The answer is relevant.  There is information on abuse in a relationship, but it's not specific to black women.
While the response does involve helpful resources for someone experiencing sexual abuse it doesn't cater to a physically abusive relationship. I think the link to the resource centers would be helpful because they could help guide the woman to the specific help she needs.

Reviewer ratings:
Could be Improved
Could be Improved
Question: Are there special provisions for asylum seekers to get free school meals?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): temporary extension of free school meals eligibility to NRPF groups
section_headers: Who is eligible
Section 4 of the Immigration and Asylum Act 1999
section_content: Section 4 allows the Home Office to provide support to a subset of refused
asylum seekers who are classed as destitute and meet their
criteria.
People receiving Section 4 support are not able to work, and as such there is
no requirement to confirm earnings.
Suggested evidence
You should ask families to sign a self-declaration form as part of their
application for free school meals. A sample application
form including a self-declaration is available, but you can use an
alternative if you prefer.
Carers who are receiving Section 4 support will be able to provide a letter
from the Home Office or local authority confirming Section 4 support and/or an
ASPEN card.

Reviewer feedback on this answer:
It says seekers can get support, but it doesn't specifically talk about food.
This is an excellent answer because it provides information about free school meals to asylum seekers in specific, which is what the question was seeking.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): temporary extension of free school meals eligibility to NRPF groups
section_headers: Time period
section_content: The extension of free school meal eligibility to these groups will take place
immediately. It will end when schools have reopened to all children.

Reviewer feedback on this answer:
This answer needs to be improved because it is vague, and it is hard to understand whether or not it is answering the question. They need to clarify which “groups” they are talking about.
What does the answer mean by 'these groups'? The answer is too short.

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): temporary extension of free school meals eligibility to NRPF groups
section_headers: Confirming household income
section_content: To be eligible for free school meals, the maximum annual household earnings
threshold is £7,400 after tax. This equates to £616 per month.
You should ask families wishing to apply to fill out a self-declaration.
To verify this, we suggest asking to view either a:

payslip
P60
bank statement
letter from their bank
letter from their employer

Families who are receiving Section 4 support are not able to work, and as such
their earnings do not need to be verified.

Reviewer feedback on this answer:
The question was specifically asking for asylum seekers. It didn't mention that.
This is a bad answer because it talks about free meals, but does not mention anything about refugees or asylum seekers and if they are eligible. Therefore, this doesn’t answer the question.

Reviewer ratings:
Could be Improved
Bad
Question: Have all exams been cancelled for GCSE, AS and A levels?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: Does this mean that every exam in every module in every subject has been cancelled, or will a limited number go ahead at GCSE and/or A level?
section_content: Exam boards will not be issuing papers for this summer’s GCSE, AS and A levels
so there will not be the opportunity to sit them in any subject.

Reviewer feedback on this answer:
Clearly says that all academic exams are canceled for the current school year.
This is a direct answer to the question. This answer provides information that exam boards will not be issuing exam paper for GCSE, AS and A levels, so there will be no exam.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: What will happen to those who have already done some non-exam assessment?
section_content: Students who were due to sit A level, AS level or GCSE exams this summer will
receive a calculated grade. The calculated grade process will take into
account a range of evidence including, for example, non-exam assessment and
mock results. To make sure that grades are fair between schools and colleges,
exam boards will put all centre assessment grades through a process of
standardisation using a model developed with Ofqual, the independent
qualifications regulator. There’s separate guidance from Ofqual on awarding
GCSE, AS and A levels which includes the implications for non-exam
assessment.

Reviewer feedback on this answer:
Gives a clear explanation of the alternate plans for people who need to take various academic exams.
This does not answer the question. This answer provides information on how students who were due for A level, As level or GCSE exams will be assessed and graded. It does not provide clear answer on whether or not these exams have been cancelled.

Reviewer ratings:
Excellent
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: Are iGCSEs and the International Baccalaureate also cancelled?
section_content: Yes. Summer exams for both international GCSEs and the International
Baccalaureate have been cancelled in all countries this year. The awarding
organisations that provide international GCSEs have published information
about the arrangements they are putting in place for this year1 which reflect
those being made for qualifications covered by Ofqual’s consultation
decisions.

Reviewer feedback on this answer:
Clearly states that exams have been cancelled. Fully addresses question.
This does not answer the question. This information is about international GCSEs and International Baccalaureate cancellation and the question is asking for information on cancellation of GCSE, AS and A levels.

Reviewer ratings:
Excellent
Bad
Question: Can I still use public transport in England?

Answer passage (source: UK):
page_title: Guidance Supporting vulnerable children and young people during the coronavirus (COVID-19) outbreak - actions for educational providers and other partners
section_headers: Staffing, transport and logistics
Transport - general arrangements
section_content: Settings should consider ways to minimise children and young people’s use of
public transport to get to and from school at peak times, in consultation with
local authorities where appropriate. Parents, children and young people should
be encouraged to walk or cycle to their educational setting where possible.
Educational settings, parents and young people should follow the guidance on
how to travel safely when planning their travel, particularly if
public transport is required.

Reviewer feedback on this answer:
Offers advice on how to travel safely when using public transport.
This is talking about using public transportation to bring children to school.  The question seemed more general.  I guess it could be somewhat helpful though.

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer travel guidance for passengers
section_headers: Travel safely during the coronavirus outbreak
section_content: This guide will help you understand how to travel safely during the
coronavirus (COVID-19) outbreak in England. It provides guidance for walking,
cycling, using private vehicles (for example cars and vans), and travelling by
taxis and public transport (for example trains, buses, coaches and ferries).
You should avoid using public transport where possible. Instead try to walk,
cycle, or drive. If you do travel, thinking carefully about the times, routes
and ways you travel will mean we will all have more space to stay safe.

Reviewer feedback on this answer:
Does not speak of if a person can still use public transportation.
This answer says that you should avoid using public transportation.  It doesn't state whether you can or cannot use it though.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus outbreak FAQs: what you can and can't do
section_headers: Public Transport
Can I use public transport to get to green spaces?
section_content: You should avoid using public transport wherever possible.

Reviewer feedback on this answer:
Tells the reader they should avoid transit at all costs if possible. Can be improved by giving a direct yes or no and why.
There is not a lot of information here.  It advises that you should avoid using public transportation, but doesn't address whether you can or cannot use it.

Reviewer ratings:
Could be Improved
Acceptable
Question: If my retail business is eligble for business rates relief due to COVID-19, when will it apply?

Answer passage (source: UK):
page_title: Guidance Closing certain businesses and venues in England
section_headers: Business rates
section_content: In England, as announced on Monday 16 March, the government will provide a
business rates holiday for businesses and venues in the retail, hospitality
and/or leisure sector. This includes the businesses and venues in scope for
closure listed above. The relief will apply to business rates bills for the
2020 to 2021 tax year.

Reviewer feedback on this answer:
Clearly specifies when the relief rate will apply. Fully addresses the question.
The answer is specific.  It tells when the business rate will apply.  This is a helpful answer.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Check if your nursery is eligible for business rates relief due to coronavirus (COVID-19)
section_headers: When it applies
section_content: The relief will apply to your business rates bills for the 2020 to 2021 tax
year. Your local council may have to reissue your bill, but will do this as
soon as possible.

Reviewer feedback on this answer:
Clear, succinct answer to the question about relief for businesses during the pandemic.
The answer is short, but it does say when the relief will start and apply.  I think that it answers the question directly.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Check if your nursery is eligible for business rates relief due to coronavirus (COVID-19)
section_headers: Eligibility
section_content: You’re eligible if your business:

is on Ofsted’s Early Years Register
provides care and education for children up to 5 years old (early years foundation stage)

Local authority-run nurseries are not eligible.

Reviewer feedback on this answer:
Talks about eligibility but doesn't answer the question about when the reduction will be available.
This talks about whether a business will apply.  There is no information given on when it will apply.  It's not helpful.

Reviewer ratings:
Bad
Bad
Question: What are the signs of domestic abuse?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
Sexual assault referral centres
section_content: Sexual assault referral centres continue
to provide non-judgmental advice and support services to victims and survivors
of sexual assault or abuse.
Interviews, forensic examinations and sexual health and counselling services
are offered in a comfortable environment where staff will ensure that victims
and survivors will be managed safely to comply with coronavirus guidance.
Please call your local sexual assault eferral centre to arrange care and
support, which may be provided in person or remotely depending on your needs.

Reviewer feedback on this answer:
Talks about services available at sexual assault centers, but doesn't talk about identifying signs of domestic abuse.
This answer refers to a sexual assault. The question asks for sign of abuse. Although sexual assault is a form of abuse, the context of the question is of a sexual abuse nature.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: What signs to look for
section_content: If you believe that you or someone else could be a victim of domestic abuse,
there are signs that you can look out for including:

being withdrawn
having bruises
controlling finances
not being allowed to leave the house
monitoring technology use such as social media platforms


Reviewer feedback on this answer:
Lists common signs of domestic abuse as asked. Is fully on topic.
This answer gives some basic things to watch out for for signs of abuse. It is a good starting point.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
section_content: If you believe you are being abused, or worried you may commit domestic abuse,
please use the services on this page.
If you suspect that your neighbours or those in your community are victims of
domestic abuse, we encourage you to report it to the police.

Reviewer feedback on this answer:
Doesn't list the symptoms of domestic abuse. Too short and vague to be helpful.
This answer starts out by mentioning suspecting you are being abused but refers the person to go to another service. The answer needs to be clearly presented right there on the page without redirecting the person. Sometimes people to do have time to go to a service page.

Reviewer ratings:
Bad
Bad
Question: How do I claim a business grant during the pandemic?

Answer passage (source: UK):
page_title: Guidance Check if you're eligible for the coronavirus Retail, Hospitality and Leisure Grant Fund
section_headers: What you get
section_content: If your business has a property with a rateable value of £15,000 or under, you
may be eligible for a grant of £10,000.
If your business has a property that has a rateable value of over £15,000 but
less than £51,000, you may be eligible for a grant of £25,000.

Reviewer feedback on this answer:
This answer does address a requirement for getting a grant, but it's not that helpful.
This only gives amounts that you are eligibility for not how to get it or where to get it from.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: UK):
page_title: Guidance Check if you can claim a grant through the Self-Employment Income Support Scheme
section_headers: How to claim
section_content: The online service is now available. Make your
claim from the date we gave you.
If you’re unable to claim online you should contact HMRC for help.
If you receive texts, calls or emails claiming to be from HMRC, offering
financial help or a tax refund and asking you to click on a link or to give
personal information, it is a scam. You should email it to
phishing@hmrc.gov.uk and then delete it.

Reviewer feedback on this answer:
There isn't a lot of information here, but it is about a claim.  It's not all that helpful, but it is relevant.
While this tells you where to get your answer it does not provides steps on how to do it

Reviewer ratings:
Could be Improved
Acceptable

Answer passage (source: UK):
page_title: Guidance Check if you're eligible for the coronavirus Retail, Hospitality and Leisure Grant Fund
section_headers: How to claim
section_content: You do not need to take any action. If you’re an eligible business, your local
council will contact you and provide details of how to claim.
Contact your local council if you think you’re eligible for a grant but have not
yet received it.

Reviewer feedback on this answer:
There is not a lot of information here.  It does mention a grant, but the info really isn't that helpful.
This does gives a very generic answer to the question. it does not give a direct answer but instead give a link.

Reviewer ratings:
Could be Improved
Could be Improved
Question: What happens after the deferral period ends?

Answer passage (source: UK):
page_title: Guidance Guidance for apprentices, employers, training providers, end-point assessment organisations (EPAOs) and external quality assurance providers about changes to apprenticeships due to coronavirus (COVID-19)
section_headers: Apprenticeship levy and service frequently asked questions
Should employers use the ‘Stop’ or ‘Pause’ apprentice facility in the apprenticeship service?
section_content: In circumstances related to coronavirus (COVID-19), employers should use the
‘Pause’ function in the service. Employers must ONLY use the ‘Stop’ function
when they are certain that training will not resume at any point. Using
‘Pause’ will stop payments temporarily, and allow the employer and apprentice
to resume the apprenticeship at a later date.
We are reviewing options to simplify the process of re-starting apprentices on
the service, including to facilitate a transfer to a different apprenticeship
or employer in due course.

Reviewer feedback on this answer:
The question is asking about the deferral period but there's no mention of that period in this response. This seems to be answering some other different question
This doesn't really say anything about what happens after a deferral period ends. It's about a system to pause or cancel apprenticeships.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Apply for a coronavirus Bounce Back Loan
section_headers: How long the loan is for
section_content: The length of the loan is 6 years, but you can repay early without paying a
fee. No repayments will be due during the first 12 months.

Reviewer feedback on this answer:
This is a very brief answer that is answering some other question. It makes no mention of the deferral period being asked about in the question
This is general information about a loan. It doesn't mention anything about deferral periods or what to do when they end.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Deferral of VAT payments due to coronavirus (COVID-19)
section_headers: After the VAT deferral ends
section_content: VAT payments that are due after the end of the deferral period will need to be
paid as normal.

Reviewer feedback on this answer:
The question is very open-ended. This answers the question about VAT payments that would be due.
This gives a short and succinct answer about what happens after the deferral period. Light on details but directly answers the question being asked

Reviewer ratings:
Acceptable
Acceptable
Question: Will my Maintenance Loans payments be delayed at all?

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: If my placement is delayed what impact will this have on my student finance?
section_content: If your current academic year gets extended, meaning your course lasts longer
than 30 weeks and 3 days, we will assess you for what we call a ‘Long Courses
Loan’.
The Long Courses Loan is part of the Maintenance Loan so to be eligible, you
must be getting the extra Maintenance Loan that depends on your household
income.
Your university or college will have to tell us about this extension before we
can assess you for the Long Courses Loan.

Reviewer feedback on this answer:
Answer context is an extension to the loan.
This does not directly answer the question but it outlines that the payment might be eligible and it depends on the household income.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: Will my payments be delayed?
section_content: No. SLC can confirm that students will receive their scheduled or next
instalment of their Maintenance Loan at the planned start of their summer
term, regardless of whether their university or provider has made alternative
arrangements for teaching.

Reviewer feedback on this answer:
Confirms that students will still receive payments.
This answer discuss on how the payment will be received during the summer term

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Guidance Apply for a coronavirus Bounce Back Loan
section_headers: How long the loan is for
section_content: The length of the loan is 6 years, but you can repay early without paying a
fee. No repayments will be due during the first 12 months.

Reviewer feedback on this answer:
Context of the answer is repaying the loan.
This answer is about repayment and a no payment window not about extension.

Reviewer ratings:
Bad
Bad
Question: Should we be together in a vehicle at work?

Answer passage (source: UK):
page_title: Vehicles
section_headers: 7. Workforce management
7.1 Shift patterns and working groups
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.1 Shift patterns and working groups
Objective: To change the way work is organised to create distinct groups and
reduce the number of contacts each worker has.
Steps that will usually be needed:


As far as possible, where people are split into teams or shift groups, fixing these teams or shift groups so that where contact is unavoidable, this happens between the same people.


People who work together in one vehicle should be in a fixed pairing as far as possible.


Identifying areas where people have to directly pass things to each other (such as job information, spare parts, samples, raw materials) and find ways to remove direct contact, for example, by using drop off points or transfer zones.



Reviewer feedback on this answer:
Provides guidance for people in the same work vehicle together. Such suggestions include people working together in the same vehicle should be a fixed team.
Some of the information might be relevant, but the question really isn't answered.  The information in the answer doesn't really say anything about being in a vehicle at work.

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: UK):
page_title: Vehicles
section_headers: 2. Who should go to work
2.2 People who need to self-isolate
section_content: Objective: To make sure individuals who are advised to stay at home under
existing government
guidance do not physically come to work. This includes individuals who have
symptoms of COVID-19 as well as those who live in a household with someone who
has symptoms.
Steps that will usually be needed:


Enabling workers to work from home while self-isolating if appropriate.


See current guidance for employees and employers relating to statutory sick pay due to coronavirus.


See current guidance for people who have symptoms and those who live with others who have symptoms.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
The context of this answer is self isolating at home. The context of the question is workers in the same vehicle together.
The information here is general about the virus.  It doesn't talk about being in a vehicle with someone at work at all.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Vehicles
section_headers: What do we mean by ‘working in vehicles’?
section_content: Working in or from a vehicle, including:

couriers
mobile workers
lorry drivers
on-site transit
work vehicles
field forces


Reviewer feedback on this answer:
The answer lists something about being in vehicle, but it's unclear.  There really isn't a lot of information on it.
There is no context to this answer and therefore unable to tell what it is referring to.

Reviewer ratings:
Bad
Bad
Question: What is the determining factor for a critical worker

Answer passage (source: UK):
page_title: Guidance Coronavirus outbreak FAQs: what you can and can't do
section_headers: Going to work / Safer spaces
What is a critical worker?
section_content: Critical workers are those working in
health and care and other essential services, who can still take their
children to school or childcare and can use hotels and other accommodation
services for work related purposes - for example if they can’t get home after
a shift or need to isolate from their families. This critical worker
definition does not affect whether or not you can travel to work – if you are
not a critical worker, you may still travel to work provided if you cannot
reasonably work from home.

Reviewer feedback on this answer:
Context is travelling for work. This answer does not provide information on who is considered a critical worker.
This defines a critical worker.  It's pretty much what is being asked in the question.

Reviewer ratings:
Bad
Excellent

Answer passage (source: UK):
page_title: Apply for a coronavirus test if you're an essential worker
section_headers: When to apply for a test
section_content: Apply within the first 3 days of having symptoms. The test is best taken
within 5 days of symptoms starting.
You might not get a test if you apply - it depends how many tests are
available in your area.
 Start now 

Reviewer feedback on this answer:
Context is when to and how to get a test done. Answer does not give reference to who is a critical worker.
The question was about a critical worker.  This answer gives a time frame to get a test.  It's not helpful at all.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Actions for schools during the coronavirus outbreak
section_headers: Prioritising pupils
How are critical workers defined?
section_content: Children with a parent or carer who is listed as a critical
worker are eligible for a
school place.
We will monitor closely the experience of schools in identifying critical
workers and their capacity to respond to the needs of critical workers.
Government is working with representatives of school leaders to ensure they
have the clarity they need in identifying critical workers. We will publish
updates to guidance should it prove necessary to provide further points of
clarification over the identification of critical workers.
We can confirm that:

researchers are included if their work is critical to the coronavirus response
pharmacists are included in the list of health and social care staff that are essential to the coronavirus response
staff who work for the embassies of other countries, and who are essential to the coronavirus response, are included in the definition of local and national government
parliamentarians and essential parliamentary staff are also included in this list


Reviewer feedback on this answer:
Provides guidance on who is confirmed as a critical worker such as researchers and pharmacists.
This mentions a critical worker, but I don't think it answers the question.  I think the question is more asking what a critical worker is.

Reviewer ratings:
Acceptable
Bad
Question: Is the Student Loans Company planning to make Term 3 tuition fee payments on time?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): financial support for education, early years and children’s social care
section_headers: Higher Education
section_content: During and after the coronavirus (COVID-19) outbreak, our aim is for Higher
Education (HE) providers to continue to:

deliver HE provision
support the needs of students, both on and off campus

We will work with HE providers to help them access the range of measures on
offer to:

support financial viability and sustainability
safeguard jobs (including those staff on casual, hourly paid or fixed-term contracts)

We have confirmed that the Student Loans Company is planning to make Term 3
tuition fee payments as scheduled.
We expect that in most circumstances, HE providers will be able to continue
paying their staff as usual because HE delivery has largely moved online, and
staff are maintaining key services, including those for students remaining on
campus.
*[HE]: higher education

Reviewer feedback on this answer:
The answer to the question is directly addressed.  The info here is about the student loan.
This states directly that term 3 payments will be made on time, but it's a little buried in other info.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: Will my payments be delayed?
section_content: No. SLC can confirm that students will receive their scheduled or next
instalment of their Maintenance Loan at the planned start of their summer
term, regardless of whether their university or provider has made alternative
arrangements for teaching.

Reviewer feedback on this answer:
It should say yes, but other than that, it says that the payments will be made on time and regularly.
There isn't a lot of info here.  It is talking about the student loans though.  It's okay.

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: If my academic year gets extended, will student finance be extended to help me cover that?
section_content: Yes. If your current academic year gets extended, meaning your course lasts
longer than 30 weeks and 3 days, we will assess you for what we call a ‘Long
Courses Loan’.
The Long Courses Loan is part of the Maintenance Loan so to be eligible, you
must be getting the extra Maintenance Loan that depends on your household
income.
Your university or college will have to tell us about this extension before we
can assess you for the Long Courses Loan.
If you’re eligible for Disabled Students’ Allowances (DSAs), you’ll receive
DSAs support for any extensions given by your university or college.

Reviewer feedback on this answer:
The answer is about the student loans.  There isn't a lot of info here though.
This discusses getting a long course loan, rather than what was asked about term 3 loan payments.

Reviewer ratings:
Could be Improved
Bad
Question: What resources are there for people working in domestic abuse?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Support for professionals
section_content: SafeLives is providing
guidance and support to professionals and those working in the domestic abuse
sector, as well as additional advice for those at risk.

Reviewer feedback on this answer:
The response not only answers the question in a clear and concise manner, but it also includes a link for further assistance.
This provides a link to a domestic violence resource.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
Women’s Aid
section_content: Women’s Aid has a range of direct services for survivors, including a live
chat service and an online Survivors’ Forum. They have developed additional
advice specifically designed for the current coronavirus outbreak. You can
also find your local domestic abuse
service on their
website. They also provide information on the support helplines available in
Wales, Scotland and Northern Ireland.

Reviewer feedback on this answer:
The response only refers to victims of domestic abuse instead of workers within that field.
This provides links to abuse services.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
section_content: If you believe you are being abused, or worried you may commit domestic abuse,
please use the services on this page.
If you suspect that your neighbours or those in your community are victims of
domestic abuse, we encourage you to report it to the police.

Reviewer feedback on this answer:
It references a service on the page but doesn’t provide it.
The response is geared towards victims of domestic abuse instead of people who work within that sector.

Reviewer ratings:
Could be Improved
Bad
Question: Is it okay just to talk to people outside the home?

Answer passage (source: UK):
page_title: Guidance Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection
section_headers: While you are self-isolating, make sure you do the following things
Do not have visitors in your home
section_content: Do not invite or allow social visitors, such as other friends or family, to
enter your home. If you want to speak to someone who is not a member of your
household, use the phone or social media.
If you or a family member receive essential care in your home, then carers
should continue to visit. Carers should follow the relevant
guidance to reduce the risk of you passing on the
infection.

Reviewer feedback on this answer:
It doesn't answer the question.  It goes off on a tangent about family care coming into the house which was not the question at all.
Recommends not inviting people into your home, but doesn't specifically address outdoor conversations.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Staying safe outside your home
section_headers: Keep your distance from people outside your household
section_content: Whilst recognising this will not always be possible, it is important to be
aware that the risk of infection increases the closer you are to another
person with the virus, and the amount of time you spend in close contact with
them. Therefore, you are unlikely to be infected if you walk past another
person in the street.
Public Health England recommends trying to keep two metres away from people as
a precaution. However, this is not a rule and the science is complex. The key
thing is to not be too close to people for more than a short period of time,
as much as you can.

Reviewer feedback on this answer:
Answers the question and offers a suggestion of precaution.
Talks about what level of contact outside is safe, helping people make decisions about conversations.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Guidance Staying safe outside your home
section_headers: Avoid being face-to-face with people if they are outside your household
section_content: You are at higher risk of being directly exposed to respiratory droplets
(released by talking or coughing) when you are within two metres of someone
and have face-to-face contact with them. You can lower the risk of infection
if you stay side-to-side rather than facing someone.

Reviewer feedback on this answer:
Has information about how to carry out conversations more safely, indicating they can be a source of transmission.
It explains the question.  It offers a suggestion of side-to-side instead.

Reviewer ratings:
Acceptable
Acceptable
Question: My business is closed for the lockdown and this is having a bad financial impact on me. Can you direct me to places that might be able to help?

Answer passage (source: UK):
page_title: Guidance Additional government resources to support your business during coronavirus disruptions
section_headers: Growth Hubs
section_content: Find your Growth Hub
for free advice and information on:

local and national business support
sources of finance
help to build business resilience.


Reviewer feedback on this answer:
This answer gives links on how to get local and national business support not answers on finances related to COVID
This just gives a simple link instead of directly answering the question.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Additional government resources to support your business during coronavirus disruptions
section_headers: Business support helpline
section_content: Contact the government’s business support helpline for free advice
Phone: 0800 998 1098
Webchat: talk to an adviser using the
webchat
Phoneline and webchat open Monday to Friday, 9am to 6pm  
Email:
enquiries@businesssupporthelpline.org
Find more details and helplines in Scotland, Wales and Northern
Ireland.

Reviewer feedback on this answer:
This answer can be improved by given direct information addressing the question of the person looking for financial help because their business has closed. Instead this answer is only giving links and a phone number.
This gives links that people can go too but does not give step or guidelines on how to get help.

Reviewer ratings:
Could be Improved
Could be Improved

Answer passage (source: UK):
page_title: Labs and research facilities
section_headers: Where to obtain further assistance
section_content: 
Coronavirus (COVID-19): what you need to do
Coronavirus (COVID-19): guidance for employers and businesses

Find advice and support from your business representative organisation or
trade association.
Definitions
Refers to areas and amenities which are provided for the common use of more
than one person including canteens, reception areas, meeting rooms, areas of
worship, toilets, gardens, fire escapes, kitchens, fitness facilities, store
rooms, laundry facilities.
Refers to people who have specific underlying health conditions that make them
extremely vulnerable to severe illness if they contract COVID-19. Clinically
extremely vulnerable people will have received a letter telling them they are
in this group, or will have been told by their GP. Who is ‘clinically
extremely vulnerable’?
Refers to people who may be at increased risk from COVID-19, including those
aged 70 or over and those with some underlying health conditions. Who is
‘clinically vulnerable’?
*[COVID-19]: coronavirus

Reviewer feedback on this answer:
This answer gives answers on how to be safe and what areas/people are at increased risk
This is talking about covid symptoms and risks in the workplace. The question is a person who business closed due to covid needs financial help.

Reviewer ratings:
Bad
Bad
Question: Where can we get disability specialist services, especially for victims of domestic abuse?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
Sexual assault referral centres
section_content: Sexual assault referral centres continue
to provide non-judgmental advice and support services to victims and survivors
of sexual assault or abuse.
Interviews, forensic examinations and sexual health and counselling services
are offered in a comfortable environment where staff will ensure that victims
and survivors will be managed safely to comply with coronavirus guidance.
Please call your local sexual assault eferral centre to arrange care and
support, which may be provided in person or remotely depending on your needs.

Reviewer feedback on this answer:
Provides information for sexual assault survivors which in my opinion is different then domestic abuse.
This is about sexual abuse victims and doesn't touch on domestic abuse or disability services.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
‘Honour’-based abuse
section_content: If you are suffering abuse from your family or community because they say that
you have compromised their ‘honour’, or if they are trying to force you into
marriage, you can get help. Karma Nirvana runs the national honour-based abuse
helpline.
Telephone: 0800 5999 247
Email: support@karmanirvana.org.uk

Reviewer feedback on this answer:
Provides direct contact information with Karma Nirvana for domestic abuse.
Though this addresses domestic abuse it focuses on religious based sexism abuse as opposed to disabled persons.

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Disability specialist services
section_content: These services are run by deaf and/or disabled people.
Stay Safe East
Stay Safe East provides specialist and
holistic advocacy and support services to disabled victims and survivors of
abuse.
SignHealth
SignHealth provides domestic abuse service
support for deaf people in British Sign Language (BSL).
WhatsApp or Facetime: 07970 350366
Telephone: 020 3947 2601
Email: da@signhealth.org.uk

Reviewer feedback on this answer:
Provides contact information for those experiencing domestic abuse including those disabled.
These are links to resources that can help disabled victims of abuse which help get the user services.

Reviewer ratings:
Acceptable
Acceptable