Question: How should I make sure that workers understand the proper steps for returning to work during the pandemic?

Answer passage (source: UK):
page_title: Vehicles
section_headers: 7. Workforce management
7.3 Communications and training
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.3 Communications and training
7.3.1 Returning to work
Objective: To make sure all workers understand COVID-19 related safety
procedures.
Steps that will usually be needed:


Providing clear, consistent and regular communication to improve understanding and consistency of ways of working.


Engaging with workers and worker representatives through existing communication routes and worker representatives to explain and agree any changes in working arrangements.


Developing communication and training materials for workers prior to returning to site, especially around new procedures for arrival at work.


7.3.2 Ongoing communications and signage
Objective: To make sure all workers are kept up-to-date with how safety
measures are being implemented or updated.
Steps that will usually be needed:


Ongoing engagement with workers, including through trade unions or employee representative groups, to monitor and understand any unforeseen impacts of changes to working environments.


Awareness and focus on the importance of mental health at times of uncertainty. The government has published guidance on the mental health and wellbeing aspects of coronavirus.


Using simple, clear messaging to explain guidelines using images and clear language, with consideration of groups for which English may not be their first language.


Using visual communications, for example whiteboards or signage, to explain changes to schedules, breakdowns or materials shortages without the need for face-to-face communications.


Communicating approaches and operational procedures to suppliers, customers or trade bodies to help their adoption and share experience.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
Has extensive information about how employers should train employers about how to respond to the pandemic.
They talk about the safety procedures needed for returning to work in a clear message.

Reviewer ratings:
Excellent
Acceptable

Answer passage (source: UK):
page_title: Factories, plants and warehouses
section_headers: 7. Workforce management
7.3 Communications and training
section_content: In this section

7.1 Shift patterns and working groups
7.2 Work-related travel
7.3 Communications and training

7.3 Communications and training
7.3.1 Returning to work
Objective: To make sure all workers understand COVID-19 related safety
procedures.
Steps that will usually be needed:


Providing clear, consistent and regular communication to improve understanding and consistency of ways of working.


Engaging with workers and worker representatives through existing communication routes to explain and agree any changes in working arrangements.


Developing communication and training materials for workers prior to returning to site, especially around new procedures for arrival at work.


7.3.2 Ongoing communications and signage
Objective: To make sure all workers are kept up to date with how safety
measures are being implemented or updated.
Steps that will usually be needed:


Ongoing engagement with workers, including through trades unions or employee representative groups, to monitor and understand any unforeseen impacts of changes to working environments.


Awareness and focus on the importance of mental health at times of uncertainty. The government has published guidance on the mental health and wellbeing aspects of coronavirus (COVID-19).


Using simple, clear messaging to explain guidelines using images and clear language, with consideration of groups for which English may not be their first language.


Using visual communications, for example, whiteboards or signage, to explain changes to production schedules, breakdowns or materials shortages, to reduce the need for face-to-face communications.


Communicating approaches and operational procedures to suppliers, customers or trade bodies to help their adoption and to share experience.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
Has extensive information about what employers should do to train workers to stay safe during the pandemic.
They only talk about the safety measures to be implemented, but doesn't specify the procedure for returning to work.

Reviewer ratings:
Excellent
Could be Improved

Answer passage (source: UK):
page_title: Other people's homes
section_headers: 7. Workforce management: guidance for employers and agencies
7.3 Communications and training
section_content: In this section

7.1 Team working
7.2 Work-related travel
7.3 Communications and training

7.3 Communications and training
7.3.1 Returning to work
Objective: To make sure all workers understand coronavirus related safety
procedures.
Steps that will usually be needed:


Providing clear, consistent and regular communication to improve understanding and consistency of ways of working amongst your workers.


Engaging with workers through existing communication routes and worker representatives to explain and agree any changes in working arrangements.


7.3.2 Ongoing communications
Objective: To make sure all workers are kept up to date with how safety
measures are being implemented or updated.
Steps that will usually be needed:


Ongoing engagement with workers, (including through trades unions or employee representative groups) to monitor and understand any unforeseen impacts of changes to working environments.


Awareness and focus on the importance of mental health at times of uncertainty. The government has published guidance on the mental health and wellbeing aspects of coronavirus (COVID-19).


Using simple, clear messaging to explain guidelines using images and clear language, with consideration of groups for which English may not be their first language.


Communicating approaches and operational procedures to households to help their adoption before work commences.


*[COVID-19]: coronavirus

Reviewer feedback on this answer:
A lot of information is provided on the ways to handle work environments through the pandemic and to continue safety.  They discuss how to follow safety procedures.  This answer doesn't clearly explain to process on returning to work during the pandemic and doesn't specify any information about the procedures needed for returning to work.
Has detailed information about how to communicate with workers when they return to work.

Reviewer ratings:
Could be Improved
Excellent