Question: How do I protect my business from scams during the crisis?

Answer passage (source: Australia):
page_title: Current COVID-19 (coronavirus) scams
section_headers: How scammers contact you
section_content: During a crisis like COVID-19, you may be isolated and using online services
more than ever, so it is important to think about who might be really
contacting you. They may find you by:

calling you or coming to your door
contacting you via social media, email or text message
setting up websites that look real, and impersonating government, business or even your friends
collecting information about you so that when they make contact they are more convincing.


Reviewer feedback on this answer:
Provides good, succinct advice on avoiding scams during the pandemic.
The statement doesn't tell how to protect your business.It only states how someone might contact you.

Reviewer ratings:
Excellent
Bad

Answer passage (source: Australia):
page_title: Current COVID-19 (coronavirus) scams
section_headers: Scams targeting businesses
section_content: Scammers are using COVID-19 in business email compromise scams by pretending
to be a supplier or business you usually deal with.
Scammers are using COVID-19 as an excuse to divert your usual account payments
to a different bank account. Your payment goes to the scammer instead of the
real business.
Tips to protect yourself from these types of scams:

Verify any request to change bank details by contacting the supplier directly using trusted contact details you have previously used.
Consider a multi-person approval process for transactions over a certain dollar amount, with processes in place to ensure the business billing you is the one you normally deal with.
Keep the security on your network and devices up-to-date, and have a good firewall to protect your data.

Businesses can also sign up to the ACCC’s Small Business Information
Network to receive emails about new or updated resources,
enforcement action, changes to Australia’s competition and consumer laws,
events, surveys and scams relevant to the small business sector.

Reviewer feedback on this answer:
Has fairly detailed information about avoiding scams and a link to a resource for small businesses.
The answer gives information on how to protect your business and what to look out for.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: Australia):
page_title: Current COVID-19 (coronavirus) scams
section_headers: About COVID-19 scams
section_content: Scamwatch has received over 2700 scam reports mentioning the coronavirus with
over $1 114 000 in reported losses since the outbreak of COVID-19
(coronavirus). Common scams include phishing for personal information, online
shopping, and superannuation scams.
If you have been scammed or have seen a scam, you can make a report on the Scamwatch website, and find more information about where to
get help.
Scamwatch urges everyone to be cautious and remain alert to coronavirus-
related scams. Scammers are hoping that you have let your guard down. Do not
provide your personal, banking or superannuation details to strangers who have
approached you.
Scammers may pretend to have a connection with you. So it’s important to stop
and check, even when you are approached by what you think is a trusted
organisation.
Visit the Scamwatch news webpage for general warnings and media
releases on COVID-19 scams.
Below are some examples of what to look out for.
These are a few examples, but there are many more. If your experience does not
match any of the examples provided, it could still be a scam. If you have any
doubts at all, don’t proceed.

Reviewer feedback on this answer:
Has a good overview of avoiding scams with links to more detailed information.
It gives you a site to go to but doesn't go into detail on how to protect yourself.

Reviewer ratings:
Excellent
Acceptable