Question: What steps are required for keeping people safe in restaurants/bars and cafes for take-away?

Answer passage (source: UK):
page_title: Restaurants offering takeaway or delivery
section_headers: 4. Managing your customers, visitors and contractors
section_content: In this section

4.1 Manage contacts
4.2 Providing and explaining available guidance

4.1 Manage contacts
Objective: To minimise the contact resulting from visits to restaurants, bars
and cafes offering takeaway or delivery services.
Steps that will usually be needed:


Providing handwashing and hand sanitiser and encourage visitors to wash their hands regularly.


Regulating entry so that the premises do not become overcrowded, and placing 2m markers on the floor to maintain social distancing inside the premises.


Providing clear guidance on social distancing and hygiene to people on arrival, for example, signage, visual aids and before arrival, such as by phone, on the website or by email.


Determining if schedules for essential services and contractor visits can be revised to reduce interaction and overlap between people, for example, carrying out services at night.


4.1.1 Selling food or drink
Objective: To minimise interactions with outside workers and the public when
selling food or drinks.
Steps that will usually be needed:


Minimising contact between kitchen workers and front of house workers, delivery drivers or riders, for example, by having zones from which delivery drivers can collect packaged food items.


Using front of house staff to serve customers purchasing food and drink, minimising the time they spend in the kitchen.


Creating a physical barrier such as a screen, between front of house workers and customers where possible.


Encouraging contactless payments where possible.


Limiting access to premises for people waiting for or collecting takeaways. Setting out clear demarcation for 2m distances for customers queuing. Asking customers to wait in their cars.


Asking customers to order online, on apps or over the telephone to reduce queues and stagger pick up times.


Making regular announcements to remind customers to follow social distancing advice and clean their hands regularly.


4.2 Providing and explaining available guidance
Objective: To make sure people understand what they need to do to maintain
safety.
Steps that will usually be needed:


Displaying clearly to customers the social distancing guidelines in place.


Where site visits are required, for example, inbound supplier deliveries or safety critical visitors, providing site guidance on social distancing and hygiene on or before arrival.


Reviewing entry and exit routes for customers, visitors and contractors to minimise contact with other people.



Reviewer feedback on this answer:
This is a direct answer to the question. This answer provides information and step by step guide on how food establishment can ensure the safety of customers and their workers when selling foods, offering takeaway or delivery service.
This is an excellent answer because it addresses all aspects of keeping people safe in restaurants for take-away. There are several sections that give tips and suggestions that thoroughly answer the question.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Staying safe outside your home
section_headers: Face coverings
section_content: If you can, wear a face covering in enclosed public spaces where social
distancing isn’t possible and where you will come into contact with people you
do not normally meet. This is most relevant for short periods indoors in
crowded areas, for example, on public transport or in some shops. You should
be prepared to remove your face covering if asked to do so by police officers
and staff for the purposes of identification.
Evidence suggests that wearing a face covering does not protect you. However,
if you are infected but have not yet developed symptoms, it may provide some
protection for others you come into close contact with.
Face coverings do not replace social distancing. If you have symptoms of
COVID-19 (cough, and/or high temperature, and/or loss of, or change in, your
normal sense of smell or taste - anosmia), you and your household must isolate
at home: wearing a face covering does not change this.
A face covering is not the same as the surgical masks or respirators used by
healthcare and other workers as part of personal protective equipment. These
should continue to be reserved for those who need them to protect against
risks in their workplace, such as health and care workers, and those in
industrial settings, like those exposed to dust hazards.
Face coverings should not be used by children under the age of 2 or those who
may find it difficult to manage them correctly. For example, primary age
children unassisted, or those with respiratory conditions.
It is important to use face coverings properly and wash your hands before
putting them on and taking them off.
You can make face-coverings at
home. The key thing is it should cover the mouth and nose.

Reviewer feedback on this answer:
This answer is too broad to really answer the question. It gives a brief response of "wearing facial coverings" but then goes on and on all about face coverings, which is only one step of keeping people safe in restaurants. It also doesn't mention restaurants or any public places.
This does not answer the question. This answer provides information on the guidance and benefits of wearing face covering. It does not provide any information on how to keep people safe in restaurants or bars and cafes for take-away.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Restaurants offering takeaway or delivery
section_headers: 3. Social distancing at work
3.6 Accidents, security and other incidents
section_content: Objective: To prioritise safety during incidents.
In an emergency (for example, an accident, fire, or break in), people do not
have to stay 2m apart if it would be unsafe.
People involved in the provision of assistance to others should pay particular
attention to sanitation measures immediately afterwards, including washing
hands.

Reviewer feedback on this answer:
This answer is irrelevant to the question. This answer provides information on safety and health precautions in an emergency during Covid-19 and the question is asking for information on how to keep people safe in restaurants or bars and cafes for take-away.
This response does not address the question in any way. It merely tells about what to do if an emergency situation occurred.

Reviewer ratings:
Bad
Bad