Question: Where can I find info on types of support available to families for early childhood education and care services during COVID-19?

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
Where can I find COVID-19 information on preschool and kindergarten?
section_content: Preschool is primarily a state and territory responsibility and preschool
systems vary across jurisdictions. Because of this, preschool-related
information in the context of COVID-19 is provided at a state and territory
level. More information for families and parents of preschool and kindergarten
children is available at Universal Access to Early Childhood
Education.

Reviewer feedback on this answer:
Answer is rather vague and noncommittal but does give a link for additional information that the requester can look at to see if they can find what they need.
The question requests where to get more info but the answer does not include that. (broken link) Adding a working link to the proper page is all this needs to be acceptable.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: Australia):
page_title: Providing aged care services during COVID-19
section_headers: Support for care recipients
section_content: Some older people may feel more alone during the pandemic. They may:

have less contact with friends and relatives
feel isolated from their culture and heritage
have less contact with the outside world because some shops and activities have temporarily closed

To support older people, let them know about:

the Community Visitors Scheme for residential aged care and home care recipients — regular visits or contact from volunteers can help older people feel less isolated
Head to Health — this website provides information about mental health and digital support

Online training
A 30-minute online module — COVID-19 infection control
training — is
available for care workers across all health care settings. It includes
training specific to aged care.
Other training modules include:

personal safety
families and visitors – residential care
families and visitors – in-home care
COVID-19 and aged care
outbreak management procedures
personal protective equipment
laundry
if you suspect a person has COVID-19

These modules take 5 to 10 minutes each. You will receive an acknowledgement
of completion certificate for each module.
This training is hosted on an external site, provided by our COVID-19 training
partner Aspen Medical.
Register now
Publications and fact sheets
See our COVID-19 resources for aged care
services.
Coronavirus (COVID-19) resources for health professionals, including aged
care providers, pathology providers and health care
managers
A collection of resources for health professionals, including aged care
providers, pathology providers and health care managers, about coronavirus
(COVID-19).
Visit the Aged Care Quality and Safety Commission’s COVID-19
page for
more resources including an overview of their compliance approach during the
pandemic.
Webinars
View our:

webinars on the COVID-19 response for the health and aged care sector
webinars for the aged care sector


Reviewer feedback on this answer:
Requester wanted to now about early childhood education and care services and answer is all about older people.
The question is about young children but the answer is about older adults.

Reviewer ratings:
Bad
Bad

Answer passage (source: Australia):
page_title: Early Childhood Education and Care COVID-19 Frequently Asked Questions
section_headers: Information for families
Is there any extra support for families to help them find an early childhood education and care service during the COVID-19 pandemic?
section_content: Yes. A national toll free helpline has been set up to assist parents and
carers to find an early childhood education and care service during the
COVID-19 pandemic. Families can call the helpline on 1800 291 041 from 9:00 am
to 5:00 pm (AEST), Monday-Friday (excluding public holidays).
Helpline operators will provide advice for families about early childhood
education and care services available in their area during the pandemic.
Families, including essential workers and those with vulnerable children, can
also search for early childhood education and child care services online using
Starting Blocks or Child Care
Finder.
The Australian Children’s Education and Care Quality Authority (ACECQA) is
delivering the helpline on behalf of the Department of Education, Employment
and Skills. For more information, visit ACECQA.

Reviewer feedback on this answer:
Answer gives phone numbers, hours, and links for parents to peruse in order to get what they need for their children in their particular area.
Provides numerous resources relevant to the question.

Reviewer ratings:
Excellent
Excellent