Question: If I'm self-isolating, and can't post the evidence that's been requested of me, what should I do?

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: What if I cannot post the evidence you’ve asked for because I’m self-isolating or unwell?
section_content: Don’t worry about sending evidence just now if you’re not able to. Our
priority is your safety and well-being so stay at home. If you send us
evidence later than normal, we’ll make sure you don’t lose out on student
finance because of this.

Reviewer feedback on this answer:
Simple straight forward answer letting a person know to not worry about sending in things that they are not able to right now because of COVID reasons.
This answer fully relates to the question and addresses it thoroughly.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: I cannot send new medical evidence from my GP because of COVID-19. Do I have to wait until I have new evidence to make my application for Disabled Students’ Allowances (DSAs)?
section_content: No. Due to the current COVID-19 outbreak, we understand that you may not be
able to get any new medical evidence or diagnostic assessment reports. You
should send us any evidence you already have so we can check your eligibility
for DSAs. If we need additional evidence, we will let you know.
Student Finance England will accept an evaluation of need in place of a full
diagnostic assessment if you have Specific Learning Difficulties. If you have
an evaluation of need, you should email it to
dsa_medical_evidence@slc.co.uk along
with your full name, customer reference number and date of birth. Student
Finance England will accept any evaluation of need completed up to and
including 31 August 2020.

Reviewer feedback on this answer:
This answer does not relate to the question, as this is a yes/no answer and the question is a "what" question.
This is telling the person what to do with what information they have right now to give. The context of the question is what can they do if  they cannot at all send anything in right now.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection
section_headers: While you are self-isolating, make sure you do the following things
If you or your family need to seek medical advice
section_content: Seek prompt medical attention if your illness or the illness of someone in
your household is worsening. If it’s not an emergency, contact the NHS 111
online coronavirus (COVID-19) service. If you have no
internet access, call NHS 111.
If it is a medical emergency and you need to call an ambulance, dial 999 and
inform the call handler or operator that you or your relative have coronavirus
(COVID-19) symptoms.
All routine medical and dental appointments should usually be cancelled while
you and the family are staying at home. If you are concerned or have been
asked to attend in person within the period you are home isolating, discuss
this with your medical contact first (for example, your GP or dentist, local
hospital or outpatient service), using the number they have provided.
*[GP]: general practitioner (family doctor)

Reviewer feedback on this answer:
Answer context is what to do if you are unwell and what to do if it is serious.
This answer does not relate to posting evidence or self isolating, and this does not relate to the question.

Reviewer ratings:
Bad
Bad