Question: What should I do if I can't pay my taxes?

Answer passage (source: UK):
page_title: If you cannot pay your tax bill on time
section_headers: If you cannot pay because of coronavirus (COVID-19)
section_content: Because of coronavirus you may be able to delay (defer) some tax payments
without paying a penalty. You can:

delay VAT payments due before 30 June 2020 until 31 March 2021
delay your Self Assessment payment on account due in July 2020 until 31 January 2021

Contact the HMRC coronavirus (COVID-19)
helpline if you cannot pay any other tax bills because of
coronavirus.
If you’re self-employed
If you’ve lost income because of coronavirus, you may be able to claim a grant
through the coronavirus (COVID-19) Self-employment Income Support
Scheme when it launches. HMRC will contact you if
you’re eligible.
*[HMRC]: HM Revenue and Customs

Reviewer feedback on this answer:
Provides some examples of what can be done and provides a contact link.
This is a direct answer to the question. This answer provides information on the eligibility to delay some tax payment or claiming a grant when people cannot pay their taxes.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: UK):
page_title: If you cannot pay your tax bill on time
section_headers: If you cannot pay your Self Assessment tax bill
section_content: If you owe less than £10,000 you might be able to arrange to pay in
instalments online.
Because of coronavirus (COVID-19), you can delay making your second payment
on account due in July
2020. If you choose to delay, you’ll have until 31 January 2021 to pay it.
Call the Self Assessment helpline if you’ve missed your payment date or you
cannot use the online service. You do not need to contact HMRC if you have set
up a payment plan online.
Self Assessment Payment Helpline
Telephone: 0300 200 3822
Monday to Friday, 8am to 4pm
Find out about call charges
*[HMRC]: HM Revenue and Customs

Reviewer feedback on this answer:
This does not answer the question. This information is about what to do if a person missed the tax payment date or cannot use the online service. It does not provide any information on what to do if people can't pay their taxes as asked in the question.
This is providing a way to make arrangements to pay. The question is asking for help because you cannot pay. Therefore you cannot even make payment arrangements right now.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: If you cannot pay your tax bill on time
section_headers: If you cannot pay other taxes
section_content: If you’ve received a payment demand, like a tax bill or a letter threatening
you with legal action, call the HMRC office that sent you the letter.
Call the Payment Support Service if you have not received a bill or letter.
Payment Support Service
Telephone: 0300 200 3835
Monday to Friday, 8am to 4pm
Find out about call charges
Nominated partners in business partnerships
can negotiate time to pay with HMRC on behalf of the partnership or individual
partners.
*[HMRC]: HM Revenue and Customs

Reviewer feedback on this answer:
Provides contact information to discuss letter received demanding a payment.
This does not answer the question. This answer provides information on what to do if a person receive a tax bill or threatening letter regarding their tax and if they don't receive any bill or letter. It does not provide any information on what people should do if they can't pay their taxes.

Reviewer ratings:
Acceptable
Bad