Question: How can practioners provide services to chronically ill patients such as those with HIV in the safest manner during this pandemic?

Answer passage (source: WHO):
page_title: Q&A: Tuberculosis and COVID-19
section_headers: How can we protect people seeking tuberculosis care during the COVID-19 pandemic?
section_content: In a context of widespread restriction of movement of the population in
response to the pandemic and isolation of COVID-19 patients, communication
with the healthcare services should be maintained so that people with
tuberculosis (TB), especially those most vulnerable, get essential services.
This includes management of adverse drug reactions and co-morbidities,
nutritional and mental health support, and restocking of the supplies of
medicines.
Enough TB medicines will need to be dispensed to the patient or caregiver to
last until the next visit. This will limit interruption or unnecessary visits
to the clinic. Mechanisms to deliver medicines at home and even to collect
specimens for follow-up testing may become expedient. Home-based TB treatment
is bound to become more common. Alternative arrangements to reduce clinic
visits may involve limiting appointments to specific times to avoid exposure
to other clinic attendees; using digital technologies to maintain treatment
support. Community health workers become more critical as treatment is more
decentralized.
More TB patients will probably start their treatment at home and therefore
limiting the risk of household transmission of TB during the first few weeks
is important.
Vulnerable populations who have poor access to healthcare should not get
further marginalized during the pandemic.

Reviewer feedback on this answer:
Discusses how treatment for a chronic disease like TB should be administered during the pandemic.
The question is about HIV.  The answer is about TB.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: WHO):
page_title: Q&A: HIV, antiretrovirals and COVID-19
section_headers: How can programmes assure continued access to HIV services?
section_content: It is important to assure continuous access to essential HIV prevention,
testing and treatment services also where measurements of confinement are
implemented within the public health response to the COVID-19 pandemic. While
access to essential services should be maintained, adapted and evidence-based
measures to reduce possible transmission should be considered and implemented.
These include[12]:

Applying standard precautions for all patients (including ensuring that all patients cover their nose and mouth with a tissue or elbow when coughing or sneezing, offering a medical mask to patients with suspected COVID-19 infection while they are in waiting in the service, perform hand hygiene etc.) 
Health care and outreach workers, as well as peer educators and clients should apply adapted hand hygiene measures
Ensuring triage, early recognition, and source control (isolating patients with suspected COVID-19 infection)
Ensure there is adequate ventilation in all areas in the healthcare facility
Spatial separation of at least 1 metre should ideally be maintained between all patients within all types of services
Cleaning and disinfection procedures should be followed consistently and correctly
Dispensing medicines (for treatment of HIV, TB and other chronic conditions such as opioid dependence) for longer periods allowing reduced frequency of patient visits 
Consider reduction of services to the most critical ones (provision of essential treatment and prevention services; services such as counselling sessions may be reduced or adapted)

Generally, vulnerable populations, including members of key populations, as
well as homeless and/or displaced people may be at increased risk of infection
– because of additional comorbidities impacting on their immune system,
reduced ability to apply measures of confinement and social distancing, as
well as generally limited access to health services. It is critical that
services that reach these populations such as community-based services, drop-
in centres and outreach services can continue providing life-saving prevention
(distribution of condoms, needles and syringes), testing and treatment while
securing safety of staff and clients. Services can be adapted according to
above considerations where applicable.

Reviewer feedback on this answer:
Has detailed information about providing services to people with diseases like HIV during the pandemic.
This answer gives a lot of information.  The information intermingles things known about covid and HIV and how they would be treated together.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: WHO):
page_title: Q&A: Self-care interventions for sexual and reproductive health and rights (SRHR) and COVID-19
section_headers: How can I get healthcare support during the COVID-19 pandemic for a self-care intervention?
section_content: There are a number of ways in which support can be provided:
Digital technologies and platforms, such as helplines through the phone or
online or websites of organizations with recognized expertise may be available
for consultation or follow up. Such information sources could enable you to
then proceed with obtaining and self-administering an injectable contraceptive
or self-testing for HIV, for example.  
It may also be possible to get over the counter medical devices, medicines,
information and diagnostics through pharmacies or drug stores. Menstrual
hygiene products, pregnancy tests, condoms and emergency contraception pills
are usually available over-the-counter and depending on where you live,
contraceptive pills and drugs that protect you from getting HIV if you think
you have been exposed to risk.  
You may also be able to receive communications in a variety of ways that can
help keep you healthy. Examples include notifications and reminders about
taking medicines sent by SMS or email.

Reviewer feedback on this answer:
Has detailed information about supporting people with disease like HIV during the pandemic.
This answer talks about HIV, but it doesn't really talk about the implications of covid.  I'm not sure if this would completely answer the question.

Reviewer ratings:
Excellent
Acceptable