McGill-NLP/feedbackQA huggingface dataset:
Question: What can I do to make sure my child is safe and well during the stay at home period?

Answer passage (source: UK):
page_title: Guidance Supporting your children's education during coronavirus (COVID-19)
section_headers: Mental health and wellbeing
section_content: The change of routine and staying at home may make this a difficult time for
some children. Public Health England has published advice on how to support
your children’s
wellbeing during the
coronavirus outbreak.
Guidance is also available to help you look after your own mental
health.

Reviewer feedback on this answer:
Context is of child mental well being and does not reference steps a child can do to stay safe.
This answer involves mental health ad not ways to make sure your child is safe and well during the isolation.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Guidance for households with grandparents, parents and children living together where someone is at increased risk or has symptoms of coronavirus (COVID-19) infection
section_headers: Advice for the children in the household
section_content: This guidance applies to children of all ages.
Keep following the Stay at home guidance for households with possible
coronavirus to the best of your ability, however, we are aware that
not all these measures will be possible.
What we have seen so far is that children with coronavirus appear to be less
severely affected. It is nevertheless important to do your best to follow this
guidance.
Children who are part of a household that is following guidance on staying at
home due to possible coronavirus should take exercise within their home.
Children who are part of a household that is following guidance on staying at
home due to possible coronavirus should not be attending school or any
childcare settings even if they are children of key workers.
Children should also be encouraged to follow good hygiene – frequent
handwashing with soap and water and avoid touching their eyes, nose and mouth
with unwashed hands.

Reviewer feedback on this answer:
Provides parents guidance on what a child can be taught to do to stay safe.
This answer outlines ways that a child can be safe, but likely could provide more information to be fully helpful.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Guidance Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection
section_headers: While you are self-isolating, make sure you do the following things
Living with children
section_content: We are aware that not all these measures will be possible if you are living
with children, but keep following this guidance to the best of your ability.
What we have seen so far is that children with coronavirus (COVID-19) appear
to be less severely affected. It is nevertheless important to do your best to
ensure that all members of your household follow this guidance.

Reviewer feedback on this answer:
Context is covid risk statistics for a child.
This answer, while relating to the question, would be helpful if it showed the guidance that members should follow.

Reviewer ratings:
Bad
Could be Improved
Question: What healthcare support guidance is available to me?

Answer passage (source: UK):
page_title: Guidance Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19
section_headers: Register for support
section_content: Everyone who has received a letter advising that they are clinically extremely
vulnerable should register online if you need any extra support, for example, essential groceries
delivered to your home.
If you haven’t yet registered, you may receive a call from our call centre on
0333 3050466. The purpose of this call is to see whether you need support and
to help you to register. Please note that this is an outbound call centre
only. To register via a phone call, please dial the number below.
Register even if:

you do not need support now
you’ve received your letter from the NHS

Register for support

register online
call 0800 028 8327

Have your NHS number with you when you register. This will be at the top of
the letter you have received letting you know you are clinically extremely
vulnerable or on any prescriptions.

Reviewer feedback on this answer:
The answer gives resources such as a phone number, link to register online, and examples for healthcare support.
The question is asking for healthcare support guidance. This answer is about getting help for things such as groceries delivered but not in a healthcare context.

Reviewer ratings:
Excellent
Bad

Answer passage (source: UK):
page_title: Guidance Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19
section_headers: Letters to clinically extremely vulnerable people
section_content: The NHS in England has contacted clinically extremely vulnerable people to
provide further advice.
If you have not received a letter or been contacted by your GP but you’re
still concerned, you should discuss your concerns with your GP or hospital
clinician.
*[GP]: general practitioner (family doctor)

Reviewer feedback on this answer:
This answer is related to healthcare, but it mentions nothing about support or guidance.
This does not answer the question of what healthcare support guidance is available. The answer is referencing covid results and what to do if you have not received the letter with results.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Waiting to return to the UK during coronavirus (COVID-19)
section_headers: Healthcare support
section_content: Your health is important whilst you are away from home. For advice, visit our
healthcare support guidance.
You can also read our guidance on wellbeing and mental health abroad during
the coronavirus (COVID-19) pandemic.

Reviewer feedback on this answer:
The answer refers to web pages that offer information on support guidance, but it does not give the answer itself.
This does answer the question somewhat but can be improved by giving a direct answer instead of asking the reader to click on a link to another web page for the answer.

Reviewer ratings:
Acceptable
Could be Improved
Question: Do early years settings need to meet the requirements of the EYFS during the outbreak?

Answer passage (source: UK):
page_title: Guidance Actions for early years and childcare providers during the coronavirus outbreak
section_headers: Considerations for settings that are open during this period
Are early years and childcare settings opening on the 25 May 2020 bank holiday?
section_content: Early years and childcare settings should decide, in consultation with the
parents of children who are currently attending settings, whether it is
necessary for them to continue to look after critical workers’ children and
vulnerable children on Monday 25 May 2020.

Reviewer feedback on this answer:
The response states that it should be up to not only the early years and childcare settings but also the parents. While not super specific I think the response is a good enough answer.
This answer is specific to the concerns of early years children, but there isn't enough info to answer the question.  The question doesn't seem to relate to the question, though it has other information that is relevant.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Guidance Actions for early years and childcare providers during the coronavirus outbreak
section_headers: Early Years Foundation Stage
Do settings need to meet the learning and development requirements in sections 1 and 2 of the EYFS?
section_content: Following the amendments to the EYFS from 24 April, early years settings only
need to use reasonable endeavours to deliver the learning and development
requirements set out in the EYFS. We understand that these are exceptional
circumstances and the priority at this time is keeping children safe and well
cared for. As far as possible, children should also benefit from a broad range
of educational opportunities.
*[EYFS]: early years foundation stage

Reviewer feedback on this answer:
The response answers the question; however, it is slightly vague. There aren't a lot of specifics in the response.
This answer is about children and childcare, but not really specific to early years.  There really isn't enough info here to answer the question.

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: UK):
page_title: Guidance Actions for early years and childcare providers during the coronavirus outbreak
section_headers: Early Years Foundation Stage
Will schools assess children against the EYFS profile this academic year?
section_content: The Secretary of State for Education has announced that there will be no exams
or assessments in schools this summer. This includes no assessment of children
in reception year against the early learning goals that form the EYFS profile.
This also means no moderation by local authorities.
*[EYFS]: early years foundation stage

Reviewer feedback on this answer:
This answer is talking about taking exams.  The requirements asked about aren't talked about in this answer.  I don't think the information here is helpful.
This response is very specific and answers the question in a clear manner on a governmental level.

Reviewer ratings:
Bad
Acceptable
Question: What can I do if I am being abused by someone I live with?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
Sexual assault referral centres
section_content: Sexual assault referral centres continue
to provide non-judgmental advice and support services to victims and survivors
of sexual assault or abuse.
Interviews, forensic examinations and sexual health and counselling services
are offered in a comfortable environment where staff will ensure that victims
and survivors will be managed safely to comply with coronavirus guidance.
Please call your local sexual assault eferral centre to arrange care and
support, which may be provided in person or remotely depending on your needs.

Reviewer feedback on this answer:
This does not answer the question. This answer contains information on services intended for victims and survivors of sexual assault and sexual abuse and does not provide any information on what a person can do when being abused by someone they live with.
This response is on the right track with providing a link to a sexual assault referral center. There's not really much info here though and it should definitely be expanded upon to make it better

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: What signs to look for
section_content: If you believe that you or someone else could be a victim of domestic abuse,
there are signs that you can look out for including:

being withdrawn
having bruises
controlling finances
not being allowed to leave the house
monitoring technology use such as social media platforms


Reviewer feedback on this answer:
The question wants to know what you can do in the cases of abuse but this response is really just defining what examples of abuse are. This isn't helpful
This does not answer the question. This answer provides information on signs of people who are a victim of domestic abuse. It does not provide any information on what a person can do if being abused with someone they live with.

Reviewer ratings:
Could be Improved
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for victims of domestic abuse
section_headers: Where to get help
section_content: If you believe you are being abused, or worried you may commit domestic abuse,
please use the services on this page.
If you suspect that your neighbours or those in your community are victims of
domestic abuse, we encourage you to report it to the police.

Reviewer feedback on this answer:
The response refers to services on this page but there's nothing listed in the response itself. If there's resources on the page where this answer exists, then it gets bumped up to acceptable
This partially answer the question, it is an incomplete answer. It provides recommendation for domestic abuse victim to use the services listed. However, the answer is missing the list of services mentioned on the first sentence.

Reviewer ratings:
Could be Improved
Could be Improved
Question: Should childcare facilities be accepting all kids now?

Answer passage (source: UK):
page_title: Guidance Actions for early years and childcare providers during the coronavirus outbreak
section_headers: Prioritising children
If childcare settings are open for children of critical workers and vulnerable children, can they accept other children if they have enough staff and space?
section_content: No. At this time, settings should only care for children of critical workers
and vulnerable children.
If a childminder is not looking after vulnerable children, or the children of
critical workers, they can provide childcare for the children of one household
who are not critical workers or vulnerable children.

Reviewer feedback on this answer:
Clearly answers the question by saying that childcare facilities should only accept the children of essential workers.
The response clearly answers the question. It states which children should be able to access the services and which should not be able to.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Actions for early years and childcare providers during the coronavirus outbreak
section_headers: Considerations for settings that are open during this period
What if a setting has a large number of vulnerable or critical worker children?
section_content: Since the aim of closures is to slow the spread of coronavirus, settings may
wish to make arrangements with other settings to reduce the number of children
in their care, if a large number of children are eligible to attend.

Reviewer feedback on this answer:
Clearly says that providers probably won't accept all the children they normally do.
The response is a bit vague however it does let you know that it is partially up to the childcare establishments and that they should be making arrangements to reduce the number of children in their care.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): implementing protective measures in education and childcare settings
section_headers: Additional questions
Will children and young people be eligible for testing?
section_content: When settings open to the wider cohort of children and young people, all those
children and young people eligible to attend, and members of their households,
will have access to testing if they display symptoms of coronavirus. This will
enable them to get back into childcare or education, and their parents or
carers to get back to work, if the test proves to be negative. Parents will
have a number of routes to access testing for them and their children. Visit
the guidance on coronavirus testing and how to arrange to have a
test.

Reviewer feedback on this answer:
Says that settings will eventually open to all children, but doesn't specify who's currently being accepted.
The response is referring getting testing for the coronavirus. It has nothing to do with childcare settings at all.

Reviewer ratings:
Acceptable
Bad
Question: Will students still receive loan payments and allowances while the college is closed?

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: Will I still get paid if I’m not studying on campus anymore or my school, college or university has closed?
Further Education
section_content: For Advanced Learner Loans, we will continue to make scheduled fee payment to
providers. Providers must continue to inform us if and when a learner’s
circumstances change.
For Education Maintenance Allowance in Wales, colleges are allowed to continue
EMA payments during the COVID-19 pandemic, at their discretion. Learner
absence for reasons of illness, self-isolation or college closure can all be
treated as authorised absences.

Reviewer feedback on this answer:
This addresses  the question
This answer does not relate to students and if they will receive their loan payments while colleges are closed.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: Will my payments be delayed?
section_content: No. SLC can confirm that students will receive their scheduled or next
instalment of their Maintenance Loan at the planned start of their summer
term, regardless of whether their university or provider has made alternative
arrangements for teaching.

Reviewer feedback on this answer:
This answer does not relate to whether or not students will receive loan payments while the college is closed.
This answers the question but does not give much information

Reviewer ratings:
Bad
Acceptable

Answer passage (source: UK):
page_title: Guidance Guidance for current students
section_headers: If my academic year gets extended, will student finance be extended to help me cover that?
section_content: Yes. If your current academic year gets extended, meaning your course lasts
longer than 30 weeks and 3 days, we will assess you for what we call a ‘Long
Courses Loan’.
The Long Courses Loan is part of the Maintenance Loan so to be eligible, you
must be getting the extra Maintenance Loan that depends on your household
income.
Your university or college will have to tell us about this extension before we
can assess you for the Long Courses Loan.
If you’re eligible for Disabled Students’ Allowances (DSAs), you’ll receive
DSAs support for any extensions given by your university or college.

Reviewer feedback on this answer:
This answer relates to the academic year being extended and does not necessarily relate to while colleges are closed.
This gives adequate information about the question in detail

Reviewer ratings:
Could be Improved
Excellent
Question: How will I pay for everything when I'm waiting for immigration?

Answer passage (source: UK):
page_title: If you cannot pay your tax bill on time
section_headers: If you cannot pay your Self Assessment tax bill
section_content: If you owe less than £10,000 you might be able to arrange to pay in
instalments online.
Because of coronavirus (COVID-19), you can delay making your second payment
on account due in July
2020. If you choose to delay, you’ll have until 31 January 2021 to pay it.
Call the Self Assessment helpline if you’ve missed your payment date or you
cannot use the online service. You do not need to contact HMRC if you have set
up a payment plan online.
Self Assessment Payment Helpline
Telephone: 0300 200 3822
Monday to Friday, 8am to 4pm
Find out about call charges
*[HMRC]: HM Revenue and Customs

Reviewer feedback on this answer:
Doesn't provide information about how to pay for things while waiting to sort out immigration issues.
This answer has a lot of detail for immigrants in various different circumstances.

Reviewer ratings:
Bad
Excellent

Answer passage (source: UK):
page_title: If you cannot pay your tax bill on time
section_headers: If you cannot pay other taxes
section_content: If you’ve received a payment demand, like a tax bill or a letter threatening
you with legal action, call the HMRC office that sent you the letter.
Call the Payment Support Service if you have not received a bill or letter.
Payment Support Service
Telephone: 0300 200 3835
Monday to Friday, 8am to 4pm
Find out about call charges
Nominated partners in business partnerships
can negotiate time to pay with HMRC on behalf of the partnership or individual
partners.
*[HMRC]: HM Revenue and Customs

Reviewer feedback on this answer:
Doesn't explicitly provide information about how to pay for things while waiting to handle immigration issues.
This shows what to do if you are being threatened with legal action, though it doesn't address any other circumstance.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Waiting to return to the UK during coronavirus (COVID-19)
section_headers: Financial support
section_content: The government provides a range of financial support to help you whilst you
are abroad. Read our guidance on financial
support whilst staying abroad
during coronavirus.

Reviewer feedback on this answer:
Discusses support for Australians abroad, not immigrants in Australia. Doesn't address topic of question.
This is for British citizens living abroad, not immigrants in the UK.

Reviewer ratings:
Bad
Bad
Question: What should I do if my child is "sexting" online?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for parents and carers to keep children safe online
section_headers: ‘Sexting’ (youth-produced sexual imagery)
section_content: If you are worried about your child sending nude images or videos (sometimes
referred to as ‘youth-produced sexual imagery’or sexting),
NSPCC provides advice to help you understand the risks and support
your child.
If your child has shared nude images,
Thinkuknow by National Crime Agency-CEOP
provides advice on talking to your child and where to get help.

Reviewer feedback on this answer:
Provides a direct link to who to contact if you find your child is sexting.
This offers advice specific to sexting and gives links to the resources that can help without providing details.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for parents and carers to keep children safe online
section_headers: Age-inappropriate content and parental controls
section_content: If you have downloaded new apps or bought new technology to help stay
connected at this time, remember to review and adjust privacy and safety
settings if you or your child is signing up to a new online service.
Internet Matters has provided step-by-step
guides on how to set up
parental controls so that you can control what content your child can access
online.
The UK Safer Internet Centre has developed guidance on how to switch on family-friendly filters
to prevent age-inappropriate content being accessed on devices in your home.
The NSPCC provides more information for parents
or carers with concerns about their child seeking inappropriate or explicit
content online.

Reviewer feedback on this answer:
Provides guidance on how to prevent inappropriate activity online but does not provide where to get help to stop your child from sexting.
This gives information about how to keep kids safe when they are online, but only offers a single link if suspicious activity is already happening.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): support for parents and carers to keep children safe online
section_headers: What harms might my child experience online?
section_content: You may have concerns about specific harms which children can experience
online. There are more resources to help you understand and protect your child
from different harms online, including:

child sexual abuse – a definition
exposure to radicalising content
youth-produced sexual imagery (‘sexting’)
cyberbullying
exposure to age-inappropriate content, such as pornography
exposure to harmful content, such as suicide content


Reviewer feedback on this answer:
This can be improved by providing categorized links to to getting help for children who are sexting.
This states there are resources, but does not provide links to them, but rather just a list of other online dangers.

Reviewer ratings:
Could be Improved
Bad
Question: How do I know if my business qualifies for Future Fund?

Answer passage (source: UK):
page_title: Guidance Apply for the coronavirus Future Fund
section_headers: How to apply
section_content: The scheme is being delivered by the British Business Bank.
 Find out how to apply 

Reviewer feedback on this answer:
Has an application link but doesn't mention the Future Fund by name or describe the eligibility criteria.
This answer just gives a link on where to apply. It does not address qualifications for the Future Fund.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Check if your nursery is eligible for business rates relief due to coronavirus (COVID-19)
section_headers: How to apply
section_content: You do not need to take any action. Your local council will apply the discount
automatically.
You can estimate the business rate relief using the business rates
calculator.
Contact your local council if you’re not getting a relief you think you’re entitled
to.

Reviewer feedback on this answer:
Not clear that this answer refers to the Future Fund. Also doesn't include eligibility criteria.
This both answers the question of finding out qualifications by answering nothing needed to do and also gives contact information in case you never received helped.

Reviewer ratings:
Bad
Acceptable

Answer passage (source: UK):
page_title: Guidance Apply for the coronavirus Future Fund
section_headers: Eligibility
section_content: Your business is eligible if:

it is UK-incorporated - if your business is part of a corporate group, only the parent company is eligible
it has raised at least £250,000 in equity investment from third-party investors in the last 5 years
none of its shares are traded on a regulated market, multilateral trading facility or other listing venue
it was incorporated on or before 31 December 2019
at least one of the following is true: 
half or more employees are UK-based
half or more revenues are from UK sales



Check your eligibility.

Reviewer feedback on this answer:
Has detailed eligibility information and links to a site specifically about the Future Fund.
This gives a direct answer to the question in bullet point form.

Reviewer ratings:
Excellent
Excellent
Question: Will GCSE and/or A level exams still be happening?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: Does this mean that every exam in every module in every subject has been cancelled, or will a limited number go ahead at GCSE and/or A level?
section_content: Exam boards will not be issuing papers for this summer’s GCSE, AS and A levels
so there will not be the opportunity to sit them in any subject.

Reviewer feedback on this answer:
This directly answers the question, but it would be helpful to volunteer details about what the person should do instead.
This is a direct answer to the question. This answer provides information on whether or not exam boards will be issuing exam papers for GCSE, AS and A levels this summer.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: Can private centres run GCSEs, AS levels or A levels if they choose to do so?
section_content: No. Exam boards will not be issuing papers for this summer’s GCSE, AS and A
levels so there will not be the opportunity to sit them at any centre.

Reviewer feedback on this answer:
It does directly answer the question, but it might be helpful to tell the person what they should do since exams won't be happening.
This is a direct answer to the question. It provides information on whether or not exam boards will be issuing exam papers for GCSE, AS and A levels for this summer.

Reviewer ratings:
Acceptable
Excellent

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: What will happen to those who have already done some non-exam assessment?
section_content: Students who were due to sit A level, AS level or GCSE exams this summer will
receive a calculated grade. The calculated grade process will take into
account a range of evidence including, for example, non-exam assessment and
mock results. To make sure that grades are fair between schools and colleges,
exam boards will put all centre assessment grades through a process of
standardisation using a model developed with Ofqual, the independent
qualifications regulator. There’s separate guidance from Ofqual on awarding
GCSE, AS and A levels which includes the implications for non-exam
assessment.

Reviewer feedback on this answer:
This answer provides information that students who are due to sit for A, AS level and GCSE exam this summer will receive a calculated grade that's based on their non-exam assessment and mock results. However it is not clear and it is not stated whether or not these students will still be taking the exams.
This gives details that grades will be issued without sitting for the exam. This is quite helpful.

Reviewer ratings:
Could be Improved
Excellent
Question: How can I get help if I can't pay my tax bill on time?

Answer passage (source: UK):
page_title: If you cannot pay your tax bill on time
section_headers: If you cannot pay your Self Assessment tax bill
section_content: If you owe less than £10,000 you might be able to arrange to pay in
instalments online.
Because of coronavirus (COVID-19), you can delay making your second payment
on account due in July
2020. If you choose to delay, you’ll have until 31 January 2021 to pay it.
Call the Self Assessment helpline if you’ve missed your payment date or you
cannot use the online service. You do not need to contact HMRC if you have set
up a payment plan online.
Self Assessment Payment Helpline
Telephone: 0300 200 3822
Monday to Friday, 8am to 4pm
Find out about call charges
*[HMRC]: HM Revenue and Customs

Reviewer feedback on this answer:
Discusses the option of making payment arrangements and includes contact information for a self assessment for help with payments.
There is a decent amount of information about helping pay a bill.  It seems it may be about a tax bill, but I can't tell.

Reviewer ratings:
Acceptable
Could be Improved

Answer passage (source: UK):
page_title: If you cannot pay your tax bill on time
section_headers: If you cannot pay other taxes
section_content: If you’ve received a payment demand, like a tax bill or a letter threatening
you with legal action, call the HMRC office that sent you the letter.
Call the Payment Support Service if you have not received a bill or letter.
Payment Support Service
Telephone: 0300 200 3835
Monday to Friday, 8am to 4pm
Find out about call charges
Nominated partners in business partnerships
can negotiate time to pay with HMRC on behalf of the partnership or individual
partners.
*[HMRC]: HM Revenue and Customs

Reviewer feedback on this answer:
Provides contact information to get help with paying tax bill.
The information here is specific and mentions help for tax bills.  It's a good answer.

Reviewer ratings:
Acceptable
Acceptable

Answer passage (source: UK):
page_title: Guidance Deferral of VAT payments due to coronavirus (COVID-19)
section_headers: How to get help
section_content: Time to pay arrangements are available to all businesses and individuals who
are in temporary financial distress as a result of coronavirus. Time to pay
arrangements that started before 20 March 2020 should still be paid.
If you’re struggling to pay your tax bill on time, or you’re experiencing
financial difficulties you can contact HMRC’s Time to
Pay service.
Get help online
Use HMRC’s digital assistant to find more
information about the coronavirus support schemes.
You can also contact the HMRC coronavirus
helpline for help and advice.

Reviewer feedback on this answer:
Suggests ways for help on paying your tax bill such as time to pay arrangements.
There is a small amount of information about paying a bill on time.  The information isn't really specific though and I'm not sure if it's even about a tax bill.

Reviewer ratings:
Acceptable
Could be Improved
Question: What are the coronavirus symptoms that require me to stay home and be tested?

Answer passage (source: UK):
page_title: Guidance Guidance for households with grandparents, parents and children living together where someone is at increased risk or has symptoms of coronavirus (COVID-19) infection
section_headers: Will my household be tested if we think we have coronavirus symptoms?
section_content: No, testing for coronavirus is not needed if you’re staying at home and remain
well enough to stay at home.

Reviewer feedback on this answer:
The question asks for the symptoms to direct a person to get tested. This answer advises against getting tested in a certain situation.
This does not answer the question. The question is asking for information on covid-19 symptoms that require a person to stay at home and get a covid-19 testing. However, the answer is a recommendation on staying at home and not getting tested when a person is well enough.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection
section_headers: Symptoms
section_content: The most important symptoms of coronavirus (COVID-19) are recent onset of any
of the following:

a new continuous cough
a high temperature
a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people, coronavirus (COVID-19) will be a mild illness. However, if
you have any of the symptoms above you must stay at home and arrange to have a
test to see if you have COVID-19 – go to
testing to arrange.

Reviewer feedback on this answer:
This answer gives the main and important symptoms and directly answers the question.
This is a direct answer to the question. This answer provides information on Covid-19 symptoms that require a person to stay at home and get a covid-19 testing.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Apply for a coronavirus test if you're an essential worker
section_headers: What the test involves
section_content: You’ll usually have the option of taking the test at home or at a drive-
through testing site.
The test involves taking a swab of the inside of your nose and the back of
your throat, using a long cotton bud.
See the NHS 111 online coronavirus service for
advice about dealing with the symptoms of coronavirus.

Reviewer feedback on this answer:
This does not answer the question. This answer provides information on covid-19 testing and does not provide any information on covid-19 symptoms as asked in the question.
This talks about testing and does not talk about the symptoms to lead to testing.

Reviewer ratings:
Bad
Bad
Question: What do I have to do to apply for a priority IVA test?

Answer passage (source: UK):
page_title: Guidance Coronavirus: specialist vehicle approval tests
section_headers: Apply for a priority IVA test
How to apply
section_content: 

Apply for vehicle approval in the normal way if you have not already done this.


Download and fill in the Application for a priority examination form (PDF, 1.26MB, 4 pages)


Email the form to the Driver and Vehicle Standards Agency (DVSA).


Priority IVA tests
emergency.iva.test@dvsa.gov.uk
[PDF]: Portable Document Format
  [DVSA]: Driver and Vehicle Standards Agency
  *[ IVA]: individual vehicle approval

Reviewer feedback on this answer:
The answer is very short and to the point with step by step instructions.
This is a direct answer to the question. This answer provides information on steps to apply for priority IVA test.

Reviewer ratings:
Excellent
Excellent

Answer passage (source: UK):
page_title: Guidance Coronavirus: specialist vehicle approval tests
section_headers: Apply for a priority IVA test
section_content: You can apply for a priority IVA test before 22 June 2020. Tests will be
allocated on a priority basis.
A limited number of tests are available. This means that:

you might not get an appointment for a test
your appointment might be changed if a higher-priority vehicle needs to be tested

Depending on your vehicle, you might need:

a full inspection
a partial inspection
to send photo or video evidence

*[IVA]: individual vehicle approval

Reviewer feedback on this answer:
The answer gives the requirements for application and some other information regarding the IVA test itself, but it doesn't tell how to apply for it.
This does not answer the question. The question is asking for information on what to do to apply for priority IVA test, however, the answer provides information on when to apply for priority IVA test, what will happen when the number of tests available are limited and other documents or procedure needed for the test.

Reviewer ratings:
Acceptable
Bad

Answer passage (source: UK):
page_title: Apply for coronavirus tests for a care home
section_headers: What you need to apply
section_content: You’ll need:

the care home’s CQC location ID
total number of residents, including number of residents with coronavirus symptoms
total number of staff, including agency staff
your contact details

 Start now 

Reviewer feedback on this answer:
This answer is irrelevant to the question. This answer does not provide any information on how to apply for priority IVA tests, instead, it is a list on what is needed to apply for an unspecified application related to coronavirus.
This answer lists the information needed for when you apply, but not the process of the application itself.

Reviewer ratings:
Bad
Could be Improved
Question: What are the guidelines for standing in lines for transport?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer transport guidance for operators
section_headers: Cleaning
section_content: Touch points (for example buttons to open doors, hand rails) across the
transport network should be particular areas of focus for increased cleaning.
Organisations should follow guidance on cleaning and waste
disposal and implement cleaning protocols to limit coronavirus transmission
and consider who will carry out the cleaning activity.

Reviewer feedback on this answer:
This answer does not relate to standing in line for transport, which is what the question asks.
This answer needs to be improved because it lacks information to really be helpful. It mostly talks about cleaning too, rather than social distancing in lines.

Reviewer ratings:
Bad
Could be Improved

Answer passage (source: UK):
page_title: Guidance Coronavirus outbreak FAQs: what you can and can't do
section_headers: Public Transport
Can I use public transport to get to green spaces?
section_content: You should avoid using public transport wherever possible.

Reviewer feedback on this answer:
This answer does not relate to what one should do when standing in line for transport.
This is a bad answer because it provides zero help or advice. Instead, it just advises not to take public transport at all.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): safer transport guidance for operators
section_headers: Queues and protecting passenger flows
Social distancing in vehicles and at service areas, stations, stops, ports and airports
section_content: 
Rearranging, limiting or removing seating to try and ensure social distancing is observed and that it can be cleaned regularly using a rota or some other tracker. This may include: 
Blocking off seats that are in close proximity to a driver or other workers and passengers.
Removing face-to-face seating.
Maximising separation for example by sitting in back left hand seat of a car.


Using floor tape, signs or paint in passenger areas to help people keep 2 metres apart, where appropriate. Using screens to create a physical barrier between people where appropriate, such as in ticket offices.
Introducing more one-way flow through areas and vehicles.
Revising maximum occupancy for lifts and ways of operating lifts.
Making arrangements for monitoring compliance to assist with further planning (for example appointment of a social distancing marshal).
Keeping in mind particular needs of workers and passengers who have protected characteristics, for example disabled people, the elderly and pregnant women.


Reviewer feedback on this answer:
This answer relates to being on public transportation and not to standing in lines.
This is an excellent answer because it provides detailed instruction on how lines for buses can stay safe and clean. This answers the question well.

Reviewer ratings:
Bad
Excellent
Question: How do I get an IVA test?

Answer passage (source: UK):
page_title: Guidance Coronavirus: specialist vehicle approval tests
section_headers: Apply for a priority IVA test
How to apply
section_content: 

Apply for vehicle approval in the normal way if you have not already done this.


Download and fill in the Application for a priority examination form (PDF, 1.26MB, 4 pages)


Email the form to the Driver and Vehicle Standards Agency (DVSA).


Priority IVA tests
emergency.iva.test@dvsa.gov.uk
[PDF]: Portable Document Format
  [DVSA]: Driver and Vehicle Standards Agency
  *[ IVA]: individual vehicle approval

Reviewer feedback on this answer:
This does not answer the question. This information is intended for those who are applying for the priority IVA tests and not the regular IVA test as asked in the question.
This gives step-by-step instructions on how to apply for an IVA test and a priority test.

Reviewer ratings:
Bad
Excellent

Answer passage (source: UK):
page_title: Apply for a coronavirus test if you're an essential worker
section_headers: When to apply for a test
section_content: Apply within the first 3 days of having symptoms. The test is best taken
within 5 days of symptoms starting.
You might not get a test if you apply - it depends how many tests are
available in your area.
 Start now 

Reviewer feedback on this answer:
This answer is irrelevant to the question. The question is asking for information on how to get an IVA test and this answer contains information on applying for a test for unspecified illness.
This is about getting a coronavirus test, not an IVA test.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus: specialist vehicle approval tests
section_headers: Apply for a priority IVA test
section_content: You can apply for a priority IVA test before 22 June 2020. Tests will be
allocated on a priority basis.
A limited number of tests are available. This means that:

you might not get an appointment for a test
your appointment might be changed if a higher-priority vehicle needs to be tested

Depending on your vehicle, you might need:

a full inspection
a partial inspection
to send photo or video evidence

*[IVA]: individual vehicle approval

Reviewer feedback on this answer:
This does not answer the question. Instead of providing information on how to get an IVA test, this answer provides information on when to apply for the priority IVA test, what will happen with the testing since there are limited number of tests available and other documents and procedure needed for the test.
This explains how to get an IVA test and what complications there are.

Reviewer ratings:
Bad
Excellent
Question: Are universities going to be making unconditional offers?

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: Will universities, colleges and sixth forms accept these grades?
section_content: The calculated grades awarded this summer will be formal grades, with the same
status as grades awarded in any other year. They will therefore be accepted by
all institutions.
University representatives have already confirmed that they expect
universities to do all they can to support students and ensure they can
progress to higher education.

Reviewer feedback on this answer:
This is talking about calculating grades and does not address any offers.
This response is talking about handing out final grades and supporting students which has nothing to do with the unconditional offers that are being asked about in the question. This misses the mark

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: What will young people with university offers do?
section_content: The grades awarded this summer will be formal grades, with the same status as
grades awarded in any other year. There is no reason for the usual admissions
cycle to be disrupted.
University representatives have already confirmed that they expect
universities to do all they can to support students and ensure they can
progress to higher education.

Reviewer feedback on this answer:
This is talking abut grades and does not address offers.
This response is just a generic answer of how universities are supporting students but it makes no mention of extending unconditional offers which is what the question is asking about so it's not good

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Coronavirus (COVID-19): cancellation of GCSEs, AS and A levels in 2020
section_headers: Do universities need to start making unconditional offers / should students accept an unconditional offer now that exams are cancelled?
section_content: Universities should not begin making new unconditional offers and applicants
should feel no pressure to accept such offers, as they will be awarded a
formal calculated grade for each exam they would have taken.

Reviewer feedback on this answer:
This addresses that universities should not start making  new offers.
This answer is short and to the point. It directly answers the question by stating that universities should not be making unconditional offers at this time which is what's being asked

Reviewer ratings:
Acceptable
Acceptable
Question: Where do I find a job service at during coronavirus disruptions?

Answer passage (source: UK):
page_title: Guidance Additional government resources to support your business during coronavirus disruptions
section_headers: Find a Job service
section_content: If your business needs more workers as a result of COVID-19, such as those in
food logistics, preparation and retail, post vacancies on Find a
Job.

Reviewer feedback on this answer:
Context of the answer is directed to an employer regarding needing more workers. Context of the question is where a person can find a job bank service.
This does not answer the question. The question is asking for information on where to find a job service during covid-19 and this answer provides information on how to find more workers for business during Covid-19.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Guidance Claim for wages through the Coronavirus Job Retention Scheme
section_headers: How to claim
section_content: You’ll need the Government Gateway user ID and password you got when you
registered for PAYE online.
If you do not finish your claim in one session, you can save a draft. You must
complete your claim within 7 days of starting it.
Online services may be slow during busy times. Check if there are any
problems with this
service.
Claim now

Reviewer feedback on this answer:
Context of answer is about making a claim online.
This answer is irrelevant to the question. The question is asking for information on job service during Covid-19 and this answer contains information about filing claim with PAYE online.

Reviewer ratings:
Bad
Bad

Answer passage (source: UK):
page_title: Apply for coronavirus tests for a care home
section_headers: What you need to apply
section_content: You’ll need:

the care home’s CQC location ID
total number of residents, including number of residents with coronavirus symptoms
total number of staff, including agency staff
your contact details

 Start now 

Reviewer feedback on this answer:
References the director of a home to register for a service and what they need to register.
This answer is irrelevant to the question. The question is asking for information on finding job service during Covid-19 and this information is about registering for unspecified service for residential home.

Reviewer ratings:
Bad
Bad