Detecting Cellular Fraud Using Adaptive Prototypes.

This paper discusses the current status of research on fraud detection undertaken a.s part of the European Commissionfunded ACTS ASPECT (Advanced Security for Personal Communications Technologies) project, by Royal Holloway University of London. Using a recurrent neural network technique, we uniformly distribute prototypes over Toll Tickets. sampled from the U.K. network operator, Vodafone. The prototypes, which continue to adapt to cater for seasonal or long term trends, are used to classify incoming Toll Tickets to form statistical behaviour proFdes covering both the short and long-term past. These behaviour profiles, maintained as probability distributions, comprise the input to a differential analysis utilising a measure known as the HeUinger distance[5] between them as an alarm criteria. Fine tuning the system to minimise the number of false alarms poses a significant ask due to the low fraudulent/non fraudulent activity ratio. We benefit from using unsupervised learning in that no fraudulent examples ate requited for training. This is very relevant considering the currently secure nature of GSM where fraud scenarios, other than Subscription Fraud, have yet to manifest themselves. It is the aim of ASPECT to be prepared for the would-be fraudster for both GSM and UMTS, Introduction When a mobile originated phone call is made or various inter-call criteria are met he cells or switches that a mobile phone is communicating with produce information pertaining to the call attempt. These data records, for billing purposes, are referred to as Toll Tickets. Toll Tickets contain a wealth of information about the call so that charges can be made to the subscriber. By considering well studied fraud indicators these records can also be used to detect fraudulent activity. By this we mean i terrogating a series of recent Toll Tickets and comparing a function of the various fields with fixed criteria, known as triggers. A trigger, if activated, raises an alert status which cumulatively would lead to investigation by the network operator. Some xample fraud indicators are that of a new subscriber making long back-to-back international calls being indicative of direct call selling or short back-to-back calls to a single land number indicating an attack on a PABX system. Sometimes geographical information deduced from the cell sites visited in a call can indicate cloning. This can be detected through setting a velocity trap. Fixed trigger criteria can be set to catch such extremes of activity, but these absolute usage criteria cannot trap all types of fraud. An alternative approach to the problem is to perform a differential analysis. Here we develop behaviour profiles relating to the mobile phone’s activity and compare its most recent activities with a longer history of its usage. Techniques can then be derived to determine when the mobile phone’s behaviour changes ignificantly. One of the most common indicators of fraud is a significant change in behaviour. The performance expectations of such a system must be of prime concern when developing any fraud detection strategy. To implement a real time fraud detection tool on the Vodafone network in the U.K, it was estimated that, on average, the system would need to be able to process around 38 Toll Tickets per second. This figure varied with peak and off-peak usage and also had seasonal trends. The distribution of the times that calls are made and the duration of each call is highly skewed. Considering all calls that are made in the U.K., including the use of supplementary services, we found the average call duration to be less than eight seconds, hardly time to order a pizza. In this paper we present one of the methods developed under ASPECT that tackles the problem of skewed distributions and seasonal trends using a recurrent neural network technique that is based around unsupervised learning. We envisage this technique would form part of a larger fraud detection suite that also comprises a rule based fraud detection tool and a neural network fraud detection tool that uses supervised learning on a multi-layer perceptron. Each of the systems has its strengths and weaknesses but we anticipate that the hybrid system will combine their strengths. 9 From: AAAI Technical Report WS-97-07. Compilation copyright © 1997, AAAI (www.aaai.org). All rights reserved.