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consumer_complaints_mercury_1 | I was working with your agency on a case that you referred to the Office of the Comptroller of the Currancy ( OCC ), but you never gave me the the final decision, the case number, and any updates. I have called your office several times over the past month, left multiple voicemails, and sent dozens of emails, yet I hav... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_2 | I contacted credit acceptance in XX/XX/XXXX about my payments. They informed me they would not repo my car. I. XX/XX/XXXX i requested for the I requested for the payment schedule to be modified because I was temporarily out of work and needed a short grace period. The representative told me that a temporary deferral wa... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_3 | I have received repeated LOUD automated messages from XXXX for a person I do not know ( XXXX XXXX ). I have had my cell # for over XXXX years. My I have had my cell # for over ten years. My inbox is constantly flooded with these intrusive alerts, and each call is followed by a recorded voice that blares at a volume tha... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_4 | I get a letter about a social security offset that they was about to do and it says to stop it call this number well i call this well i call this number and get put on hold for what feels like an eternity. After finally speaking with a representative, they told me the offset was being processed because of an alleged de... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_5 | I am in the process of paying off my student loans. I went to setup an auto deduction for loan with AESSuccess and I was prompted that I could I was prompted that I could set up a recurring payment via their online portal, but the system kept returning an error message that said “service unavailable” each time I tried ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_6 | fia told me they would write off my balances but continue to send me a bill they treated me like garbage closing my accopunts which should not even be should not even be closed in the first place. I’ve called multiple times, spoken to different representatives, and each time they give me a different excuse—first it was... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_7 | I am out of work right now and are unable to pay for this loan I have with Gold Star Finance, the manager is XXXX XXXX his # is XXXX I have tried calling the office multiple times over the past two weeks, but each time I am either placed on hold for over 30 minutes or the call is abruptly disconnected. When I finally s... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_8 | They call and hang up when I answer, when I returned the call they ask if I am who I am and say that they need to verify employment and that I that I had to provide my social security number, bank account information, and a copy of my recent pay stub, but after I sent everything they stopped responding altogether. I’ve... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_9 | I was shocked when I reviewed my credit report and found late payment on the dates below : 180 days past due as of XX/XX/XXXX to XX/XX/XXXX I have never missed a payment in my 12‑year banking history, and I keep meticulous records of every transaction. The entry in question appears to be a clerical error, yet it is dra... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_10 | They kept calling me everyday! I told them that I have no co trip to pay the payment to pay back the phone company spirit and will try figure out they keep demanding payment for a service I never signed up for, and every time I call their support line I’m transferred to a different department that repeats the same scri... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_11 | This is State Farm XXXX. Can you helpI handed XXXX XXXX {$40000.00} to put in to a saving account in XX/XX/XXXX to go with my life insurance so | consumer_complaints | ai | mercury |
consumer_complaints_mercury_12 | I disputed a charge on my XXXX by calling the bank. At the end of the call they told me to follow up with a written letter which I sent wrote and mailed the letter as instructed, using certified mail so I would have proof of delivery. A week later, when I called back to check on the status, the representative I spoke w... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_13 | I have been with Exeter Finance for about XXXX years now and they have been told over a year ago, not to call my work place. They were compliant but they kept calling anyway, and now I have missed several important meetings because they keep leaving voicemails at odd hours. I have filed multiple complaints with the Con... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_14 | X/XX/17 Ace Cash Express said I was approved for a loan which I did apply for a few loans online. They have my bank information etc and they started pulling money from my account without my consent. I never signed any agreement, and the terms they quoted were completely different from what I was told over the phone. Wh... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_15 | XXXX XXXX continue to harass me about a debt that I have no knowledge of. They have not sent me any documents nor was I provided a contract I have called their toll‑free number dozens of times, only to be placed on hold for long periods and then transferred to different agents who each claim they have no record of my i... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_16 | The keep calling someone who has asked them to stopped, they call a lot on every phone and leave 2 messages on each phone. I have tried working working with their customer service for hours, but each time they just tell me they’ll “look into it” and then the calls keep coming. I’ve even sent a written request via email... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_17 | I have a debt with Suntrust bank. I have been trying to set up payment arrangements and they have not been able to understand that I am on a fixed income and cannot afford the current payment schedule. Every time I call, I am transferred from one department to another, and each representative seems to have a different ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_18 | Just signed up for a new credit card for a second optional card for both myself and husband. It was Bank of America, XXXX XXXX Visa. Used it less than a month and I was already hit with a $39 annual fee that I never agreed to, plus a $10 “card maintenance” charge that appeared on the first statement. When I called the ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_19 | i have a rush card that i am unable to access. I have a few bills that are due today XXXX/XXXX/15 and i usually get my payment 2 day i usually get my payment 2 days after the end of the month, but because the rush card is frozen I can’t transfer the funds. I tried logging into the app this morning and it kept saying “a... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_20 | I sign a contract with the company XXXX XXXX XXXX, for one year, when I sign the contract the manager with the name XXXX, told me, if you sign you signed up for a premium service that would include unlimited data, a free router, and a 24‑hour technical support line. He also assured me that there would be no hidden fees... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_21 | I received a payday loan from castle pay day and paid {$370.00} I called on XXXX/XXXX/2015 and asked what I needed to pay to pay off the loan, but the representative could not give me a clear breakdown. He said the total balance was $420.00, but when I asked why the amount was higher than the $370.00 I had already paid... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_22 | I went from XXXX in loans to over XXXX in a matter of an year. The company is n't willing to work out a reasonable repayment but had my but had my account frozen without any prior notice, which prevented me from accessing the funds I needed for essential expenses. I called their customer service line multiple times, an... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_23 | I am trying to sell my house and Ocwen is not getting me a payoff for my loan. They continue to tell me I will have it in 24 hours, but each time I call they either put me on hold for an hour or claim they need additional documentation that I have already provided. I have emailed the same paperwork three times, and eve... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_24 | I was released on XXXX bond was not required. My family did not know that I was going to be released on XXXX They went to XXXX .the night the night after the release, my sister drove to the office at 9 p.m. to pick up the paperwork that was supposed to confirm that the bond had been cancelled. When she arrived, the rec... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_25 | I took out student loans with XXXX, now navient back when i was in college in XX/XX/XXXX and XX/XX/XXXX each loan was for XXXX and and the total principal was $15,000 each. I was told the interest rate would be fixed at 5.6% and that I could defer payments until after graduation. However, after I graduated in 20XX, Nav... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_26 | I was shocked when I reviewed my credit report and found late payment on the dates below : 150 days past due as of XX/XX/XXXX 120 days past due as I was shocked when I reviewed my credit report and found late payment on the dates below : 150 days past due as of XX/XX/XXXX 120 days past due as of XX/XX/XXXX 90 days past... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_27 | Hello, My student has sold my student loans to a private collections company, and they are constantly calling me at my job and at work. They are putting me under extreme stress and making it impossible to focus on my duties. The calls come at all hours, including during lunch breaks and even after I have left the offic... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_28 | XXXX you have a case in XX/XX/XXXX and XX/XX/XXXX as XXXX cases its the same case so XX/XX/XXXX case should be taken off I have already submitted all the relevant documents and correspondence for the original filing on XX/XX/XXXX, and the duplicate entry on XX/XX/XXXX contains exactly the same information, timestamps, ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_29 | I receive on average 8-10 calls a day from Navient. This is after I 've told them when I 'm going to make a payment towards them. I 've I’ve tried to set up an automatic payment plan, but they keep calling to “confirm” the date and then claim I missed a payment even though the money was debited on time. Each call ends ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_30 | i am having problems whit my walmart credit card i always paid on time by the time they send me the statement of my bill i already have paid and end up being charged a late fee and interest on a balance that was already cleared. I’ve called the customer service line three times now, and each representative either tells... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_31 | This is about a collection company for XXXX. I was in the hospital in XXXX for over XXXX years. The phone number XXXX called me on the hour | consumer_complaints | ai | mercury |
consumer_complaints_mercury_32 | I filled out a form online asking for current VA mortgage rate quotes. I did not include my social security number on any form. This lender just sent This lender just sent a request for my social security number via email, even though I never supplied that information on the online form. The email looked official, with... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_33 | I had reported to experian that I had reports on my credit report that was not accurate and was doubles and so on. They have yet fixed it and have been trying to get it resolved for months now. Every time I call, I’m told that a “representative will review the case and get back to me,” but I never receive any follow‑up... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_34 | I have items on my credit report that are NOT mine and I would like them taken off! One of them is a Vet for a animal that for animal animal that never even existed in my household. I never owned a pet, nor did I ever visit a veterinary clinic, yet this $250 charge appears on my report under the name “Paws & Claws Vete... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_35 | I have had a loan with XXXX but all of a sudden I have not been able to access my account. Navient calls me and tells me that I I have had a loan with XXXX but all of a sudden I have not been able to access my account. Navient calls me and tells me that I need to verify my identity, but they never send the verification... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_36 | I purchased a money order from USPS the money order how ever got lost in the mail I purchased tracking of the money order also to prove to the recipient that it was sent, but the tracking never showed any delivery confirmation. I called the local post office multiple times and was told to fill out a missing mail form, ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_37 | On XX/XX/XXXX I sent a dispute letter to XXXX XXXX XXXX XXXX for a account that is {$0.00} and was open XX/XX/XXXX to the credit reporting reporting to to the credit reporting agencies, but they have not responded or corrected the information. I followed up with a phone call on XX/XX/XXXX and spoke with a representativ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_38 | I got a call from XXXX on XX/XX/XXXX, Employee ID XXXX contact XXXX or XXXX. Case number XXXX. That if I did n't pay the full amt of the full amount of the alleged debt, they threatened to send the account to collections and to file a lawsuit against me. I asked for a written validation of the debt, as required by the ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_39 | made a prepayment plan for XXXX payment to be pay in a 6months period paid it off early and when we did found out they had been reporting us and paid off early and when we did found out they had been reporting us as having missed payments during the period we were still technically on the plan. The credit bureaus now s... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_40 | For the past year I have been having trouble with my child support depet card. It never on it on time and I can never get live person on the phone to speak with a representative, and the automated system just loops me back to the same menu. I've tried calling at different times of the day, even during off‑peak hours, b... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_41 | I RECEIVED A LETTER FROM A COLLECTION AGENCY NAMED N.A.R.INC. FOR AN OUTSTANDING DEBT TO XXXX. I DID USE XXXX ON XXXX/XXXX/2012 WHICH I PAID IN MAY IN FULL ON MARCH 15, 2012, and I have a receipt and a bank statement showing the transaction. I have | consumer_complaints | ai | mercury |
consumer_complaints_mercury_42 | XXXX XXXX XXXX calls me approximately XXXX times a day. These calls begin before XXXX XXXX. They also continue to call me at work, even after they have even have asked them multiple times to remove my number from their call list, yet the calls persist. The representatives never identify themselves clearly and often cla... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_43 | I am under the impression that there is a fairly new law, within 10 years, that states when a consumer makes a credit card payment the amount goes ap toward the balance before any interest is assessed, and that the payment must be posted within one business day. However, my recent experience with XYZ Bank suggests othe... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_44 | i received a bill from XXXX XXXX XXXX saying that I owe pay pal the amount of {$390.00} as of today 's date I have not received verification of i have not received verification of any transaction that would justify this charge, nor have I authorized any payment to PayPal for that amount. I contacted PayPal customer sup... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_45 | A company called XXXX XXXX XXXX XXXX says they have a debt of my from a clinic called XXXX XXXX. So I asked them how much they bought and they said they were owed about $2,500, but they never gave me an itemized statement or any proof of the services rendered. I asked for the original invoice from the clinic, and they... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_46 | I applied for a credit card as well as a mortgage loan and was turn down when at that time when I applied for a mortgage with a XXXX XXXX and I was told that my credit score was insufficient, even though I had a 720‑point rating and a solid employment history. The representative on the phone gave me a vague answer abou... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_47 | I called midland funding llc to resolve my cc I proceed to explain to the representative I was in a hardship and what I could do he would just not listen listen. He kept repeating the same script, offering a generic “hardship program” that required documentation I couldn’t obtain because my employer had already closed ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_48 | I was shocked when I reviewed my credit report and found several late payments on my XXXX student loans with the dates below : 120 days past due as of 120 days past due as of 03/15/2024, 150 days past due as of 04/10/2024, and 180 days past due as of 05/05/2024. I have never missed a payment on any of my other accounts... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_49 | I have a credit card account with Best Buy and their processing issue caused my payment to show up as late even though I provided proof that I I have a credit card account with Best Buy and their processing issue caused my payment to show up as late even though I provided proof that I had paid on time. I called their c... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_50 | I recognized a few hard inquiries on my credit report I have no idea on how they got on there. I did not give permission to search my credit report without my consent, and yet they appear as legitimate inquiries. I have never applied for a loan, credit card, or any other form of credit that would trigger such a check. ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_51 | On Monday XXXX XXXX XXXX I made XXXX Transaction of XXXX and XXXX which were taken out my account. then the next I transferred XXXX to my personal account I noticed that the amount debited did not match any purchase I made, and the description on the statement was vague, simply reading “POS Transaction.” When I called ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_52 | This loan is a scam and a rip off because I took out XXXX and the lady told me that i will be paying bi weekly of XXXX and the amount they initially quoted, and now the statements show a completely different figure. The interest rate was never disclosed clearly; I was told it was “competitive” but the fine print reveal... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_53 | I had a cash payday loan with cash express have been paying until I got in a finical bind, I tried to talk with them to see if they had I tried to talk with them to see if they had any flexibility, but every time I called I was placed on hold for what felt like forever, only to be transferred to a different representat... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_54 | I have received calls from a company stating my daughter gave my number as a contact and they are asking questions about her. My daughter said she has has daughter said she has never given any company her contact information, let alone authorized them to call me. The calls started about a week ago and have been occurri... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_55 | I have a Citi Bank credit card that has been turned to an attorney for collections and a judgement has been issued against me and I am trying I am trying to get the judgment vacated and the account removed from my credit report, but the bank has been unresponsive and uncooperative. I called Citi’s customer service mult... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_56 | I am a single dad and im in over my head with bills. I have set up a XXXX dollar a month payment plan with Navient but thats but that's not enough because the payment amount was calculated based on an outdated balance and the interest keeps accruing faster than I can keep up. I was told the plan would be fixed for the ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_57 | I had a checking acct for 3 years with b of a and had my paychecks direct deposited into this acct. This past year I helped my ex open open past year I helped my ex open a joint checking account with the same bank, thinking it would be a simple way to share expenses while we were still together. After we broke up, I as... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_58 | I was never contacted or sent anything in the mail about this debt and one day it just popped up on my credit so I had to research myself to | consumer_complaints | ai | mercury |
consumer_complaints_mercury_59 | The plaintiff said that my wife 's part of this debt was discharged but my part of this debt was not, i, had no part of this debt, he...had never signed any agreement for that account, yet the credit bureau is reporting it under my name. I have repeatedly called the collection agency and the creditor to request a corre... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_60 | I am repaying the debt to XXXX XXXX and Van Ru continues to call even though I pay on time to XXXX XXXX. When they call, Van Ru requests me to provide personal and financial details, including my Social Security number and bank account information, even though I have already given all required documentation to XXXX XXX... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_61 | I like to report that there has been fraudulent activity going on in my bank this is the banks from wells Fargo and XXXX XXXX XXXX I have also I have also noticed several unauthorized withdrawals from my checking account that I did not approve. The first transaction occurred on March 5th, 2026, for $1,250.00, followed ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_62 | I never opened a chace credit card in XX/XX/XXXX I 'm assuming someone else did with my information had a purse stolen back in XX/XX I never opened a Chase credit card in 03/15/2023; I’m assuming someone else did with my information after a purse was stolen back in 02/28/2023. The thief must have gotten my driver’s lic... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_63 | Hello my name is XXXX XXXX on XX/XX/XXXX my friend XXXX XXXX used " XXXX '' to send me money he owed me for rent. I never used it and never used it and I was surprised to see a charge on my bank statement for a service I never signed up for. When I contacted the customer service department, I was told that the transact... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_64 | i like fia and do not want to do this. FIA card services i asked for credit line increrase on card ending XXXX was declined for reasons not informed. I called the support line three times, and each representative gave me a different vague answer—some said it was a system error, others claimed I didn’t meet the eligibil... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_65 | I contacted the debt company over a year ago to find out what they were trying to collect on and they said it was Care credit which I I contacted the debt company over a year ago to find out what they were trying to collect on and they said it was Care Credit which I had never opened and had no record of. I asked them ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_66 | A company called me from this number XXXX XXXX XXXX XXXX, and told me that Orchard bank had discharge a debt XX/XX/XXXX and was not planning | consumer_complaints | ai | mercury |
consumer_complaints_mercury_67 | i have not had any communications to collect on this debt and it is negatively affecting my credit score. I have no idea how to contact this agency I have tried searching online for any phone numbers or email addresses, but every search result leads to a dead end or a generic “contact us” page that requires a login I d... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_68 | I requested a prepaid debit card from XXXX, which is issued by NetSpend, so that I could have access to my funds paid to me by XXXX.I was I was expecting the card to arrive within the 7‑10 business days promised on the website, but more than three weeks have passed and I still have nothing in the mail. I called the cus... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_69 | XXXX from XXXX XXXX XXXX calls repeatedly about a Dental bill, that I keep telling him that the amount owed is correct.
He refuses to document the file I have requested a written item of the charges, a detailed itemization of services rendered, and a copy of the contract that supposedly obligates me to pay the dispute... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_70 | Transunion credit bureau would not help and take care of these negative inquiries reporting to my credit report. These are the negative inquiries. XXXX XX/XX/XXXX and XX XX/XX/XXXX and XX/XX/XXXX appear on my report as “hard inquiries” that I never authorized. I have never applied for credit on those dates, nor have I ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_71 | Well I have a loan with chase bank that I have had for at least XXXX years it is 9.25 percent interest and the loan they gave me was a 9.25 percent interest and the loan they gave me was a variable‑rate mortgage that was supposed to adjust once a year based on the prime rate. Over the past two years the rate has jumped... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_72 | I lost my husband XXXX/XXXX/XXXX, then XXXX XXXX I lost my job. I was making my payments to Wells Fargo then I could n't afford it I was making my payments to Wells Fargo then I couldn’t afford it. The balance kept growing because of late fees and interest, and I was constantly receiving letters and phone calls demandi... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_73 | I made a payment at Walmart through MoneyGram and it was supposed to be for an XXXX XXXX XXXX with XXXX # XXXX through the XXXX in the amount of$500.00, but when I checked the recipient’s account the money was not there. I called MoneyGram’s customer service the next day and was told that the transaction was “pending” | consumer_complaints | ai | mercury |
consumer_complaints_mercury_74 | i am having trouble with my mortgage and my equity loan with BOA. They converted my mortgage with my equity loan and still charge me separate for an annual fee for an annual fee and the interest rate on the original mortgage, even though the two were supposed to be merged into a single loan. I have called the customer ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_75 | I 'm receiving letters from ProCollect Inc. that I owe a bill to XXXX XXXX when I been with XXXX for 13 years. I talked to them and I talked to them and they kept insisting that the debt was valid, even though I’ve never had any account with that company. I asked for proof of the original contract and a detailed statem... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_76 | On my credit report, I fail into delinquent standings with Bank of America credit card that I had 10 years ago. I was XXXX years old at the time I was 23 years old at the time and had closed the account shortly after moving out of state. I never received any notice of a missed payment, nor was I ever contacted about a ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_77 | I have been receiving telephone calls from it seems Citi-Bank on my number at XXXX. The number calling me is XXXX. It is for a Sear Credit card I never applied for a Sear Credit card, and I have no relationship with Citi‑Bank or any of their subsidiaries. The calls started about two weeks ago and have been coming at ra... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_78 | I have been trying to get a loan modification from Wells Fargo due to a change in my income. They are giving me the run around, as if if the bank doesn't even have a proper process for people in my situation. Every time I call, I'm transferred to a different department, told to fill out another form, then told that my ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_79 | Citi Corps calls some days up to 9 times per day. I have phone log to prove it. They start at XXXX XXXX. can do not stop until they finally get a response. I have tried to block the number, but the calls keep coming from different extensions that all route back to the same center. I have filed a complaint with the FTC ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_80 | On XX/XX/2018 at around XXXX eastern us time. I made a deal with a online friend to buy some goods from him. The deal was I On XX/XX/2018 at around XXXX eastern us time. I made a deal with a online friend to buy some goods from him. The deal was I would pay $1,200 for a set of high‑end headphones and a smartwatch, whic... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_81 | Hi, I got letter from Chase on XX/XX/XXXX that they decided to end their relationship with me and they are shutting down my account on XX I was shocked when I opened the envelope and saw the notice that my account would be closed on XX/XX/XXXX. I have been a loyal customer for over ten years, maintaining a checking acc... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_82 | I have ask this company to sent me a detailed bill. Never received the bill, so I called again and they had sent it to the wrong address. Rep was unhelpful and could not locate the correct address, despite my providing the exact details. I asked for a supervisor, but the representative told me that the supervisor was u... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_83 | They were several inquiries showing only on my Experian Credit Report that were previously deleted due to them not being authorized and after the system went down and and after the system went down and the site came back online, those same unauthorized inquiries re‑appeared on my report. I called Experian’s customer se... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_84 | i have not had any communications to collect on this debt and it is negatively affecting my credit score. I have no idea how to contact this agency i have tried searching online for any phone numbers or email addresses, but nothing shows up. I even called the number listed on the collection notice, only to be told that... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_85 | I tried to lease a vehicle at my local XXXX dealership. I specifically told them that I wanted to run my credit with XXXX XXXX and no one no one listened. They insisted on pulling my credit through their own preferred agency, which added a $150 processing fee that I never agreed to. When I asked for the paperwork to be... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_86 | After speaking with an agent and telling them when I could make a payment, I received XXXX calls a day starting from XXXX to XXXX every day since and I have been unable to reach a representative without being placed on hold for over twenty minutes. The calls are automated, and each time I answer I am told that my accou... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_87 | On XXXX XXXX/XXXX/XXXX at XXXX a.m. I and my XXXX yr old mother tried to deposit a XXXX XXXX XXXX check for XXXX} to Chase Bank The teller informed us that the check was being rejected because the account number on the paper did not match any of the account numbers on file. I asked her to double‑check the routing and a... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_88 | My XXXX XXXX was totaled in an accident on XX/XX/XXXX and was paid out in full by XXXX XXXX in XX/XX/XXXX. BMW FS was paid but the rental car I was promised never materialized, and when I finally received a vehicle it was a sub‑standard model that did not match the class of my original car. I have been trying to get th... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_89 | They told it was verified and it could never be verified because I did not file bankruptcy XX/XX/XXXX I filed XX/XX/XXXX my ex finance and finance company kept pushing me to provide documentation that didn’t exist. When I finally got a hold of a representative, they said the account was “closed as paid in full” and tha... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_90 | My issue was I 'm trying to get financing loan for down payment purchase.thats why I try a lot of options like apply credit card but I but I keep hitting a wall. Every time I submit an application, the website says “pending verification” and then, a week later, I get an email saying my credit limit is insufficient for ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_91 | I paid XXXX directly for a balance i had. I got a alert on my credit account after i paid for the balance by a collection agency stating that the account was still listed as delinquent and that the collection agency had not updated the status with the credit bureaus. I called the agency several times, but each represen... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_92 | I was told that I pay them a certain amount and my student loan would be forgiven, was contacted by XXXX and they stated that, not true never the company never provided any documentation, and when I asked for clarification they kept giving me vague answers and promising to “look into it.” I have now spent over a thousa... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_93 | I was told that if my daughter paid her loans on time for 2 years I could be released as a co signer on 2 loans. She has never missed a payment in the two‑year period, and I have repeatedly asked the lender to honor the agreement and remove my name from both loans. Every time I call, I am told to “wait for the next pro... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_94 | A XXXX XXXX debt has been placed on my credit report that is not mine. XXXX XXXX has verbally confirmed it is not mine, but refuses to provide the documentation supporting their claim, and they have not removed the entry despite my multiple written requests. I have sent certified letters on March 1, March 15, and April... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_95 | I am continuing, for my rights for a debt that I do not owe where my income tax, veteran check and pension check is be garnished, my bank I am continuing, for my rights for a debt that I do not owe where my income tax, veteran check and pension check is be garnished, my bank has placed a hold on my account and I am una... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_96 | I old the card like XXXX and they add interest of XXXX, of total of % XXXX i call to see if they can reduce the amount to what what they consider a reasonable payment plan. The representative was vague and kept putting me on hold for several minutes before finally saying that the interest was “standard” and could not b... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_97 | I have been dealing with navient for almost two years and they are the worst when it comes to customer service. No one there I have spoken to have the name of a representative who actually knows anything about my loan. Every time I call, I’m transferred from one department to another, and each agent tells me to “check ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_98 | I have reached out to AES for help with repayment on my loans and they have told me that there is nothing they can do. I had a baby and baby and the associated medical expenses have left me struggling to make ends meet. My monthly expenses have skyrocketed, and I’m now barely covering the cost of diapers, formula, and ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_99 | My credit card was closed by Bank of America due to a security breach and a new card was issued. The new card was then subject to fraud and on the account before I could even activate it. I immediately called the fraud department, but the representative was unable to locate the fraudulent charges and kept transferring ... | consumer_complaints | ai | mercury |
consumer_complaints_mercury_100 | I have been banking with WellsFargo for two years and my business account for 7 months and they sent me a letter stating they will close my account on XX I have been banking with WellsFargo for two years and my business account for 7 months and they sent me a letter stating they will close my account on XX. I was shock... | consumer_complaints | ai | mercury |
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