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consumer_complaints_mistral_1
I was working with your agency on a case that you referred to the Office of the Comptroller of the Currancy ( OCC ), but you never gave me the reference number or any follow-up details. I’ve called your office three times in the past two weeks—each time, I was put on hold for over 20 minutes before being told someone w...
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consumer_complaints_mistral_2
I contacted credit acceptance in XX/XX/XXXX about my payments. They informed me they would not repo my car. I. XX/XX/XXXX i requested for the payoff amount to get my title, as I was planning to refinance with another lender. The representative assured me the account was in good standing and provided a payoff quote vali...
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consumer_complaints_mistral_3
I have received repeated LOUD automated messages from XXXX for a person I do not know ( XXXX XXXX ). I have had my cell # for over XXXX years. My number has never been associated with this individual, and I’ve never had any connection to them or the company calling. At first, I assumed it was a wrong number and ignored...
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consumer_complaints_mistral_4
I get a letter about a social security offset that they was about to do and it says to stop it call this number well i call this number, and let me tell you, it was like pulling teeth just to get someone on the line. After sitting through 20 minutes of that awful hold music—you know the kind, that repetitive elevator t...
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consumer_complaints_mistral_5
I am in the process of paying off my student loans. I went to setup an auto deduction for loan with AESSuccess and I was prompted that I could receive a 0.25% interest rate reduction if I enrolled in automatic payments. That sounded like a great deal, so I proceeded with the setup. However, after entering all my bankin...
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consumer_complaints_mistral_6
fia told me they would write off my balances but continue to send me a bill they treated me like garbage closing my accopunts which should not even be closed without proper notice or resolution. Every time I called, I got transferred to five different departments, only to be hung up on or told they "couldn’t find my ac...
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consumer_complaints_mistral_7
I am out of work right now and are unable to pay for this loan I have with Gold Star Finance, the manager is XXXX XXXX his # is XXXX and he’s been absolutely relentless with the calls—sometimes five or six times a day, even after I’ve explained my situation. I’ve asked for a payment plan or even a temporary deferment, ...
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consumer_complaints_mistral_8
They call and hang up when I answer, when I returned the call they ask if I am who I am and say that they need to verify employment and that I qualified for a lower interest rate on my credit card—something I never even applied for. At first, I thought it was just another telemarketing scam, but the caller had *some* o...
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consumer_complaints_mistral_9
I was shocked when I reviewed my credit report and found late payment on the dates below : 180 days past due as of XX/XX/XXXX to XX/XX/XXXX account—dates that don’t even align with my actual payment history. I’ve *never* missed a payment on this account, let alone been 180 days delinquent. I immediately pulled my bank ...
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consumer_complaints_mistral_10
They kept calling me everyday! I told them that I have no co trip to pay the payment to pay back the phone company spirit and will try figure out—but they didn’t care. Every morning, right after breakfast, my phone would ring, and it was always them. Sometimes it was a recorded message, other times a real person with t...
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consumer_complaints_mistral_11
This is State Farm XXXX. Can you helpI handed XXXX XXXX {$40000.00} to put in to a saving account in XX/XX/XXXX to go with my life insurance so my kids would be taken care of if anything happened to me. I was told it would be a safe, low-risk investment tied to my policy, and that I could access it in an emergency. Fas...
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consumer_complaints_mistral_12
I disputed a charge on my XXXX by calling the bank. At the end of the call they told me to follow up with a written letter which I sent via certified mail the very next day, including all the documentation they requested—bank statements highlighting the unauthorized transaction, my handwritten dispute form, and even a ...
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consumer_complaints_mistral_13
I have been with Exeter Finance for about XXXX years now and they have been told over a year ago, not to call my work place. They were compliant for a few months, but then the calls started again—this time even more aggressively. I’ve received at least 12 calls to my job in the last two months alone, despite my explici...
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consumer_complaints_mistral_14
X/XX/17 Ace Cash Express said I was approved for a loan which I did apply for a few loans online. They have my bank information etc and told me the funds would be deposited by the next business day. I waited, but nothing showed up in my account. When I called to check, they said there was an "issue with verification" a...
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consumer_complaints_mistral_15
XXXX XXXX continue to harass me about a debt that I have no knowledge of. They have not sent me any documents nor was I provided a contract and yet they call my phone relentlessly—sometimes three or four times a day, even after I’ve told them repeatedly that I don’t owe this debt. The calls come at all hours, including...
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consumer_complaints_mistral_16
The keep calling someone who has asked them to stopped, they call a lot on every phone and leave 2 messages on each phone. I have tried working with their customer service multiple times, but it’s like talking to a brick wall. Every time I explain the situation, they apologize and say they’ll remove my number from thei...
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consumer_complaints_mistral_17
I have a debt with Suntrust bank. I have been trying to set up payment arrangements and they have not been able to understand that I am on a fixed income and cannot afford their proposed payment plans. Every time I call, I get transferred to a different department, and I have to explain my situation all over again. It’...
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consumer_complaints_mistral_18
Just signed up for a new credit card for a second optional card for both myself and husband. It was Bank of America, XXXX XXXX Visa. Used it less than a dozen times before the nightmare began. First, the online portal was a mess—transactions took days to post, and the balance never seemed to align with my records. I ch...
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consumer_complaints_mistral_19
i have a rush card that i am unable to access. I have a few bills that are due today XXXX/XXXX/15 and i usually get my payment 2 day early through direct deposit, but this month it hasn’t shown up. I’ve tried logging into the app and the website, but every time I enter my credentials, it says "invalid username or passw...
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consumer_complaints_mistral_20
I sign a contract with the company XXXX XXXX XXXX, for one year, when I sign the contract the manager with the name XXXX, told me, if you want to cancel the service before the year ends, you can do so with a 30-day notice and a small early termination fee of $50. I thought that was reasonable, so I agreed and signed th...
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consumer_complaints_mistral_21
I received a payday loan from castle pay day and paid {$370.00} I called on XXXX/XXXX/2015 and asked what I needed to pay to pay off the loan in full. The representative told me the total payoff amount was **$420.00** and that if I paid it by the end of the day, the loan would be fully satisfied. I immediately went to ...
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consumer_complaints_mistral_22
I went from XXXX in loans to over XXXX in a matter of an year. The company is n't willing to work out a reasonable repayment but had my wages garnished without warning. I’ve called customer service at least a dozen times, only to be transferred between departments or put on hold for hours. When I finally get someone on...
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consumer_complaints_mistral_23
I am trying to sell my house and Ocwen is not getting me a payoff for my loan. They continue to tell me I will have it in 24 hours, but that deadline keeps passing with no results. Every time I call, I’m transferred to three different departments, only to be told the same thing: *"We’re working on it."* Meanwhile, my b...
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consumer_complaints_mistral_24
I was released on XXXX bond was not required. My family did not know that I was going to be released on XXXX They went to XXXX .the night that I was taken in, and the staff there told them I’d be held for at least 72 hours pending a hearing. No one called to update them when the release was processed, so they spent hou...
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consumer_complaints_mistral_25
I took out student loans with XXXX, now navient back when i was in college in XX/XX/XXXX and XX/XX/XXXX each loan was for XXXX and I thought I was making a smart investment in my future. Fast forward to today, and I feel like I’ve been trapped in a never-ending cycle of payments with no light at the end of the tunnel. ...
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consumer_complaints_mistral_26
I was shocked when I reviewed my credit report and found late payment on the dates below : 150 days past due as of XX/XX/XXXX 120 days past due as of XX/XX/XXXX, and 90 days past due as of XX/XX/XXXX. These marks are completely inaccurate and have severely damaged my credit score. I have *never* missed a payment on thi...
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consumer_complaints_mistral_27
Hello, My student has sold my student loans to a private collections company, and they are constantly calling me at my job and at work. They are putting me under an incredible amount of stress. I’ve asked them repeatedly to stop contacting me at work, but they refuse to listen. It’s embarrassing and unprofessional—my c...
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consumer_complaints_mistral_28
XXXX you have a case in XX/XX/XXXX and XX/XX/XXXX as XXXX cases its the same case so XX/XX/XXXX case should be taken off I’ve reviewed the records, and it looks like there was a duplication error when the cases were logged. The XX/XX/XXXX entry is indeed a repeat of the earlier filing—same account number, same issue de...
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consumer_complaints_mistral_29
I receive on average 8-10 calls a day from Navient. This is after I 've told them when I 'm going to make a payment towards them. I 've asked them repeatedly to stop calling, but they just keep hounding me. It’s not just annoying—it’s disruptive. I’ve had to silence my phone during work meetings because I know if I don...
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consumer_complaints_mistral_30
i am having problems whit my walmart credit card i always paid on time by the time they send me the statement of my bill i already have paid but this month, I noticed something really off. My payment was processed on the 5th—well before the due date on the 15th—but now they’re claiming it was late and slapped me with a...
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consumer_complaints_mistral_31
This is about a collection company for XXXX. I was in the hospital in XXXX for over XXXX years. The phone number XXXX called me on the hour every hour for three days straight—even after I told them I was recovering from surgery and couldn’t deal with this. They didn’t care. The calls started at 8 AM sharp and didn’t st...
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consumer_complaints_mistral_32
I filled out a form online asking for current VA mortgage rate quotes. I did not include my social security number on any form. This lender just sent me an email with my full name, address, and the last four digits of my SSN—information I *never* provided to them. How did they get this? And why are they using it to pre...
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consumer_complaints_mistral_33
I had reported to experian that I had reports on my credit report that was not accurate and was doubles and so on. They have yet fixed it and it’s been over six months of back-and-forth with no resolution. Every time I call, I’m transferred to three different departments, put on hold for 45 minutes, and then told they ...
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consumer_complaints_mistral_34
I have items on my credit report that are NOT mine and I would like them taken off! One of them is a Vet for a animal that I’ve never even owned! There’s also a medical bill from a clinic in a state I’ve never visited, and a collection account for a credit card I never opened. This is absolutely ridiculous—I’ve been tr...
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consumer_complaints_mistral_35
I have had a loan with XXXX but all of a sudden I have not been able to access my account. Navient calls me and tells me that I have been placed in default status, which came as a complete shock because I’ve been making my payments through autopay for the past two years without a single issue. When I asked for an expla...
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consumer_complaints_mistral_36
I purchased a money order from USPS the money order how ever got lost in the mail I purchased tracking of the money order also to prove to the recipient that it was sent. After waiting well beyond the expected delivery window, I contacted USPS customer service to file a claim. The representative assured me the tracking...
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consumer_complaints_mistral_37
On XX/XX/XXXX I sent a dispute letter to XXXX XXXX XXXX XXXX for a account that is {$0.00} and was open XX/XX/XXXX to XX/XX/XXXX. The account in question, [Account Number: XXXX-XXXX-XXXX-XXXX], was reported to all three major credit bureaus—Equifax, Experian, and TransUnion—as delinquent despite my repeated attempts to...
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consumer_complaints_mistral_38
I got a call from XXXX on XX/XX/XXXX, Employee ID XXXX contact XXXX or XXXX. Case number XXXX. That if I did n't pay the full amt of$1,247.89 by the end of the business day, they’d proceed with "legal consequences," including wage garnishment and a potential lawsuit. The thing is, I *never* received any prior notice ab...
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consumer_complaints_mistral_39
made a prepayment plan for XXXX payment to be pay in a 6months period paid it off early and when we did found out they had been reporting us late on every single payment—even the ones we made on time. I called customer service immediately, and after being transferred three times, I finally spoke to someone who admitted...
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consumer_complaints_mistral_40
For the past year I have been having trouble with my child support depet card. It never on it on time and I can never get live person on the phone to help resolve the issue. Every time I call, I’m stuck in an endless loop of automated messages that either hang up on me or transfer me to another department where I have ...
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consumer_complaints_mistral_41
I RECEIVED A LETTER FROM A COLLECTION AGENCY NAMED N.A.R.INC. FOR AN OUTSTANDING DEBT TO XXXX. I DID USE XXXX ON XXXX/XXXX/2012 WHICH I PAID IN full at the time of service. I have no record of any remaining balance, and this is the first I’ve heard of this supposed debt in over a decade. The letter doesn’t provide any ...
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consumer_complaints_mistral_42
XXXX XXXX XXXX calls me approximately XXXX times a day. These calls begin before XXXX XXXX. They also continue to call me at work, even after they have been explicitly told that I cannot receive personal calls during business hours. The number they use is always blocked or spoofed, so I can’t even block them effectivel...
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consumer_complaints_mistral_43
I am under the impression that there is a fairly new law, within 10 years, that states when a consumer makes a credit card payment the amount goes toward the balance with the highest interest rate first. This is often referred to as the "credit card payment allocation rule" or part of the broader **Credit CARD Act of 2...
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consumer_complaints_mistral_44
i received a bill from XXXX XXXX XXXX saying that I owe pay pal the amount of {$390.00} as of today 's date I have not received verification of this debt, nor have I ever authorized any transaction that would result in such a charge. I checked my PayPal account history, and there is no record of any outstanding balance...
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consumer_complaints_mistral_45
A company called XXXX XXXX XXXX XXXX says they have a debt of my from a clinic called XXXX XXXX. So I asked them how much they bought the debt for, and they refused to tell me. They just kept saying I owed $1,200 and needed to pay immediately. That set off major red flags—if they actually owned the debt, why wouldn’t ...
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consumer_complaints_mistral_46
I applied for a credit card as well as a mortgage loan and was turn down when at that time when I applied for a mortgage with a XXXX XXXX and I was absolutely stunned—my credit score was well above 700, and I’d never missed a payment in my life. The rejection letter cited "insufficient credit history" as the reason, wh...
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consumer_complaints_mistral_47
I called midland funding llc to resolve my cc I proceed to explain to the representative I was in a hardship and what I could do he would just not listen. Every time I tried to explain my situation—how I lost my job last year, how I’m still catching up on bills, how I could maybe start with smaller payments—he just cut...
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consumer_complaints_mistral_48
I was shocked when I reviewed my credit report and found several late payments on my XXXX student loans with the dates below : 120 days past due as of 05/2023, 90 days past due as of 02/2023, and 60 days past due as of 11/2022. This is completely inaccurate—I’ve been on autopay since 2021 and have *never* missed a paym...
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consumer_complaints_mistral_49
I have a credit card account with Best Buy and their processing issue caused my payment to show up as late even though I provided proof that I paid it on time. I submitted my bank statement clearly showing the transaction posted three days before the due date, but their customer service keeps giving me the runaround. F...
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consumer_complaints_mistral_50
I recognized a few hard inquiries on my credit report I have no idea on how they got on there. I did not give permission to search my credit history, and I’m honestly concerned about how this might be affecting my score. The first one was from a credit card company I’ve never even heard of, let alone applied to. The se...
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consumer_complaints_mistral_51
On Monday XXXX XXXX XXXX I made XXXX Transaction of XXXX and XXXX which were taken out my account. then the next I transferred XXXX to my personal account but the funds never reflected. I immediately checked my transaction history and noticed that while the transfer was marked as "completed" on my end, the amount was s...
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consumer_complaints_mistral_52
This loan is a scam and a rip off because I took out XXXX and the lady told me that i will be paying bi weekly of XXXX and that the total repayment would be around XXXX over XX months. But after signing the papers—which they rushed me through without letting me read anything properly—I realized the actual terms were co...
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consumer_complaints_mistral_53
I had a cash payday loan with cash express have been paying until I got in a finical bind, I tried to talk with them to see if they had any flexibility with payments or could offer a temporary hardship plan. Instead of working with me, they immediately started calling me multiple times a day—sometimes even before 8 AM—...
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consumer_complaints_mistral_54
I have received calls from a company stating my daughter gave my number as a contact and they are asking questions about her. My daughter said she has never provided my number to anyone, let alone this company. The calls started about two weeks ago, always from a blocked or unknown number, and the caller refuses to ide...
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consumer_complaints_mistral_55
I have a Citi Bank credit card that has been turned to an attorney for collections and a judgement has been issued against me and I am trying to figure out my best course of action. First, I want to confirm the details of the judgment—when it was issued, the exact amount owed (including any added fees or interest), and...
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consumer_complaints_mistral_56
I am a single dad and im in over my head with bills. I have set up a XXXX dollar a month payment plan with Navient but thats not even covering the interest on my student loans. Every month, I feel like I'm drowning a little more. I've cut back on everything—no eating out, no new clothes for me or my kids, even canceled...
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consumer_complaints_mistral_57
I had a checking acct for 3 years with b of a and had my paychecks direct deposited into this acct. This past year I helped my ex open a joint account at the same bank so we could easily split bills and manage shared expenses. Everything was fine for a few months—until it wasn’t. In March, my ex and I broke up, and th...
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consumer_complaints_mistral_58
I was never contacted or sent anything in the mail about this debt and one day it just popped up on my credit so I had to research myself to figure out what it was even for. Turns out it was from a medical bill I supposedly owed from a visit over two years ago—a visit I *did* pay for at the time, by the way, because I ...
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consumer_complaints_mistral_59
The plaintiff said that my wife 's part of this debt was discharged but my part of this debt was not, i, had no part of this debt, he was just trying to collect from me because my name was on the account. I explained to him multiple times that the account was opened before we were married, and my wife was the only one ...
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consumer_complaints_mistral_60
I am repaying the debt to XXXX XXXX and Van Ru continues to call even though I pay on time to XXXX XXXX. When they call, Van Ru requests me to confirm my personal information—like my full name, address, and even the last four digits of my Social Security number—over and over again. It feels like a fishing expedition, a...
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consumer_complaints_mistral_61
I like to report that there has been fraudulent activity going on in my bank this is the banks from wells Fargo and XXXX XXXX XXXX I have also noticed several unauthorized transactions on my account over the past two weeks, totaling over $1,200. The first incident occurred on May 12th when a payment of $345.67 was made...
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consumer_complaints_mistral_62
I never opened a chace credit card in XX/XX/XXXX I 'm assuming someone else did with my information had a purse stolen back in XX/XX but never expected this kind of headache. I first noticed something was wrong when I got a collections notice in the mail for an account I didn’t recognize. Called the number on the lette...
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consumer_complaints_mistral_63
Hello my name is XXXX XXXX on XX/XX/XXXX my friend XXXX XXXX used " XXXX '' to send me money he owed me for rent. I never used it and honestly, I was a little skeptical at first. The transaction seemed to go through fine—he showed me the confirmation on his phone—but when I checked my account the next morning, the mone...
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consumer_complaints_mistral_64
i like fia and do not want to do this. FIA card services i asked for credit line increrase on card ending XXXX was declined for reasons not understandable. The letter I received cited "insufficient credit history" as the primary factor, which makes no sense—I’ve had this card for over five years with on-time payments e...
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consumer_complaints_mistral_65
I contacted the debt company over a year ago to find out what they were trying to collect on and they said it was Care credit which I never even applied for, let alone used. I told them I had no knowledge of this account and that it must be a mistake or even potential fraud. The representative was dismissive, saying th...
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consumer_complaints_mistral_66
A company called me from this number XXXX XXXX XXXX XXXX, and told me that Orchard bank had discharge a debt XX/XX/XXXX and was not planning to report it to the credit bureaus unless I paid them a "processing fee" of $299. The caller claimed they were a "debt verification agency" working on behalf of Orchard Bank, but ...
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consumer_complaints_mistral_67
i have not had any communications to collect on this debt and it is negatively affecting my credit score. I have no idea how to contact this agency and I’m incredibly frustrated by the lack of transparency. I’ve checked my credit reports from all three bureaus—Equifax, Experian, and TransUnion—and this collection accou...
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consumer_complaints_mistral_68
I requested a prepaid debit card from XXXX, which is issued by NetSpend, so that I could have access to my funds paid to me by XXXX.I was told the card would arrive within 7-10 business days. After waiting nearly three weeks with no card, I contacted customer service. The first representative I spoke with claimed there...
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consumer_complaints_mistral_69
XXXX from XXXX XXXX XXXX calls repeatedly about a Dental bill, that I keep telling him that the amount owed is correct. He refuses to document the file and insists the charges are inflated, despite me walking him through the itemized breakdown three separate times. Each call starts the same way—he demands to speak to ...
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consumer_complaints_mistral_70
Transunion credit bureau would not help and take care of these negative inquiries reporting to my credit report. These are the negative inquiries. XXXX XX/XX/XXXX and XX and XX/XX/XXXX from companies I never authorized to pull my credit. I reached out to TransUnion multiple times—both online and over the phone—to dispu...
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consumer_complaints_mistral_71
Well I have a loan with chase bank that I have had for at least XXXX years it is 9.25 percent interest and the loan they gave me was for $15,000. At the time, I thought the rate was high, but I needed the funds for an emergency home repair, so I signed the agreement. Fast forward to now—I’ve been making consistent paym...
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consumer_complaints_mistral_72
I lost my husband XXXX/XXXX/XXXX, then XXXX XXXX I lost my job. I was making my payments to Wells Fargo then I could n't afford it and everything just started spiraling. I tried calling them to explain my situation—how I was drowning in medical bills from my husband’s illness, how the severance barely covered two month...
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consumer_complaints_mistral_73
I made a payment at Walmart through MoneyGram and it was supposed to be for an XXXX XXXX XXXX with XXXX # XXXX through the XXXX in the amount of$299.99 on May 12th. The transaction was confirmed by the cashier, and I even received a printed receipt with the reference number **XXXX-XXXX-XXXX**. However, when I checked w...
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consumer_complaints_mistral_74
i am having trouble with my mortgage and my equity loan with BOA. They converted my mortgage with my equity loan and still charge me separate for an equity loan that no longer exists. I’ve called customer service multiple times, and each time I get a different story. One representative told me the accounts were merged,...
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consumer_complaints_mistral_75
I 'm receiving letters from ProCollect Inc. that I owe a bill to XXXX XXXX when I been with XXXX for 13 years. I talked to them and they confirmed there’s no outstanding balance on my account—everything’s paid in full and up to date. So why is this debt collector harassing me? I’ve called ProCollect twice now, and both...
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consumer_complaints_mistral_76
On my credit report, I fail into delinquent standings with Bank of America credit card that I had 10 years ago. I was XXXX years old at the time and honestly had no idea how credit even worked. I thought if I made the minimum payment, I was doing okay—turns out, that wasn’t the case. Life got chaotic back then; I was j...
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consumer_complaints_mistral_77
I have been receiving telephone calls from it seems Citi-Bank on my number at XXXX. The number calling me is XXXX. It is for a Sear Credit card for someone named [Name I Don’t Recognize]. I’ve never had a Sears card, nor do I know this person. At first, I thought it was a wrong number, but the calls keep coming—sometim...
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consumer_complaints_mistral_78
I have been trying to get a loan modification from Wells Fargo due to a change in my income. They are giving me the run around, as if they don’t even care about the stress this is causing. Every time I call, I’m transferred to three different departments, put on hold for 45 minutes, and then told I’m missing *one* arbi...
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consumer_complaints_mistral_79
Citi Corps calls some days up to 9 times per day. I have phone log to prove it. They start at XXXX XXXX. can do not stop until 9:30 PM, and it doesn’t matter if I answer or not—they just keep hammering my phone like it’s some kind of emergency. I’ve asked them repeatedly to stop, even filed a formal request through the...
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consumer_complaints_mistral_80
On XX/XX/2018 at around XXXX eastern us time. I made a deal with a online friend to buy some goods from him. The deal was I would send him $300 via PayPal Friends & Family for a lightly used Nintendo Switch with *Mario Kart 8 Deluxe* and a pro controller included. He assured me the console was in perfect working condit...
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consumer_complaints_mistral_81
Hi, I got letter from Chase on XX/XX/XXXX that they decided to end their relationship with me and they are shutting down my account on XX XX/XXXX. The letter didn’t give any clear reason—just some vague language about "business decisions" and "account review." I’ve had this account for over five years with no issues, a...
consumer_complaints
ai
mistral
consumer_complaints_mistral_82
I have ask this company to sent me a detailed bill. Never received the bill, so I called again and they had sent it to the wrong address. Rep was apologetic but said there was nothing they could do except resend it—*to the same incorrect address* if I didn’t confirm the right one *again*. At this point, I’ve given them...
consumer_complaints
ai
mistral
consumer_complaints_mistral_83
They were several inquiries showing only on my Experian Credit Report that were previously deleted due to them not being authorized and after the system went down and came back up, they mysteriously reappeared. I had already spent countless hours on the phone with both Experian and the creditors in question, providing ...
consumer_complaints
ai
mistral
consumer_complaints_mistral_84
i have not had any communications to collect on this debt and it is negatively affecting my credit score. I have no idea how to contact this agency and I’m incredibly frustrated by the lack of transparency. Every time I check my credit report, this unknown debt keeps appearing, dragging down my score without any explan...
consumer_complaints
ai
mistral
consumer_complaints_mistral_85
I tried to lease a vehicle at my local XXXX dealership. I specifically told them that I wanted to run my credit with XXXX XXXX and no one else. The finance manager, however, decided to run my credit through multiple lenders without my explicit consent. Not only did this result in several hard inquiries on my credit rep...
consumer_complaints
ai
mistral
consumer_complaints_mistral_86
After speaking with an agent and telling them when I could make a payment, I received XXXX calls a day starting from XXXX to XXXX every day since—sometimes as early as 8 AM and as late as 9 PM. The calls came from different numbers, but the script was always the same: a recorded voice demanding immediate payment or thr...
consumer_complaints
ai
mistral
consumer_complaints_mistral_87
On XXXX XXXX/XXXX/XXXX at XXXX a.m. I and my XXXX yr old mother tried to deposit a XXXX XXXX XXXX check for XXXX} to Chase Bank bank’s ATM located at [REDACTED] Branch on [REDACTED] Blvd. The check was made payable to me and properly endorsed on the back with my signature and account number, as I’ve done countless time...
consumer_complaints
ai
mistral
consumer_complaints_mistral_88
My XXXX XXXX was totaled in an accident on XX/XX/XXXX and was paid out in full by XXXX XXXX in XX/XX/XXXX. BMW FS was paid the remaining balance of $XX,XXX.XX on XX/XX/XXXX, which I confirmed via the payoff letter they provided. However, I’ve since received multiple collection notices from [Third-Party Agency Name] cla...
consumer_complaints
ai
mistral
consumer_complaints_mistral_89
They told it was verified and it could never be verified because I did not file bankruptcy XX/XX/XXXX I filed XX/XX/XXXX my ex finance and somehow this mix-up has turned my life upside down. I’ve been trying to explain this to them for months, but every time I call, I get transferred to another department or put on hol...
consumer_complaints
ai
mistral
consumer_complaints_mistral_90
My issue was I 'm trying to get financing loan for down payment purchase.thats why I try a lot of options like apply credit card but I was denied due to my credit score being lower than expected. I even tried personal loans from my bank, but the interest rates were sky-high—like they were punishing me for needing help ...
consumer_complaints
ai
mistral
consumer_complaints_mistral_91
I paid XXXX directly for a balance i had. I got a alert on my credit account after i paid for the balance by a collection agency stating that the debt was still outstanding and had been sent to collections. This is completely absurd—I have proof of payment, including a confirmation number and a receipt from XXXX showin...
consumer_complaints
ai
mistral
consumer_complaints_mistral_92
I was told that I pay them a certain amount and my student loan would be forgiven, was contacted by XXXX and they stated that, not true never forgiven. Instead, they took my money—over $1,200 in "processing fees"—and left me with the same crushing debt, plus interest piling up while I waited for the "forgiveness" that ...
consumer_complaints
ai
mistral
consumer_complaints_mistral_93
I was told that if my daughter paid her loans on time for 2 years I could be released as a co signer on 2 loans. She has never missed a payment—not once—in the 27 months since we signed the original agreement. Every month, like clockwork, the payments are deducted from her account, and I’ve kept meticulous records just...
consumer_complaints
ai
mistral
consumer_complaints_mistral_94
A XXXX XXXX debt has been placed on my credit report that is not mine. XXXX XXXX has verbally confirmed it is not mine, but refuses to provide anything in writing to support their claim. I’ve called them multiple times—each representative gives me a different story, and no one seems willing to escalate the issue. The f...
consumer_complaints
ai
mistral
consumer_complaints_mistral_95
I am continuing, for my rights for a debt that I do not owe where my income tax, veteran check and pension check is be garnished, my bank has frozen my accounts without warning, and now I’m left with no way to pay for basic necessities—rent, groceries, or even my medications. This has been going on for months, and desp...
consumer_complaints
ai
mistral
consumer_complaints_mistral_96
I old the card like XXXX and they add interest of XXXX, of total of % XXXX i call to see if they can reduce the amount to what I originally agreed to, but the representative just kept giving me the runaround. First, they transferred me to three different departments, and each time I had to explain my situation all over...
consumer_complaints
ai
mistral
consumer_complaints_mistral_97
I have been dealing with navient for almost two years and they are the worst when it comes to customer service. No one there I have spoken to have ever given me a straight answer or followed through on what they promised. Every time I call, I get transferred to three different departments, only to be told that "the sys...
consumer_complaints
ai
mistral
consumer_complaints_mistral_98
I have reached out to AES for help with repayment on my loans and they have told me that there is nothing they can do. I had a baby and my income has been cut in half since my maternity leave started. I explained this to them, but they just kept repeating that my payments were "contractually obligated" and that I neede...
consumer_complaints
ai
mistral
consumer_complaints_mistral_99
My credit card was closed by Bank of America due to a security breach and a new card was issued. The new card was then subject to fraud within days of activation. I called customer service immediately to report the unauthorized charges—a $1,200 purchase at an electronics store in another state and a $450 subscription s...
consumer_complaints
ai
mistral
consumer_complaints_mistral_100
I have been banking with WellsFargo for two years and my business account for 7 months and they sent me a letter stating they will close my account on XX XX/XX/XXXX due to "account activity not aligning with our risk tolerance policies." No further explanation was given, no warning, and no opportunity to address whatev...
consumer_complaints
ai
mistral