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corporate banking assistant intern objective dynamic selfmotivated financial data analyst diverse expertise programming mathematics finance extensive experience assisting development upgrading database systems analytical techniques quick learner absorb new ideas communicate clearly effectively skills programming language cc python matlab sql r lua vba machine learning supervised learning unsupervised learning deep neural networks finance corporate banking financial forecasting financial analysis language english chinese experience corporate banking assistant intern may 2015 august 2015 company name city state wrote commercial mortgage recommendation reports risk management including properties appraisals cash flow analysis asset coverage analysis raroc analysis sensitivity analysis researched us small medium enterprises using sql novel financial products made recommendation senior management profitable industry company size optimized commercial loan clients information management developing updatable documentation notification system using vba considerably improved efficiency loan department office assisant intern june 2012 august 2012 company name city state developed customers feedback system using vba optimize working procedures improved working efficiency low interest rate bond team 20 updated standardized procedures interviewing employees building statistic model enhanced productivity division undergraduate researcher march 2011 may 2012 company name city state created image classification solutions differentiating background size target objects improved image processing speed 30 well cut research cost labeled wild animalss body coordinates images assisted developing supervised machine learning algorithm computational informatics tools collaborative wildlife monitoring program assistant analyst intern june 2010 july 2010 company name city state researched china mobile market gathering annual mobile productivity data ministry industry information technology china well assisted edition industry report based analysis jp morgan bloomberg participated financial duediligence benshan media subsidiary companies developed timesaving method reorganization process different target companies education master science computer engineering 2016 university missouricolumbia city state usa graduate research assistantships gpa 34640 bachelor science finance banking 2013 university missouricolumbia city state usa minor mathematics vice president chinese business student association | BANKING |
freelance graphic designer summary accomplished graphic designer 15 years experience graphic design camera ready color separation layout editing research advertising public relations project manager photography web ad logo design etc excellent communication skills effective problem solver multitasker 4color separation fake color digital photography research edit material final publications detailed oriented always met deadlines proficient organizing monitoring large projects effective spanish translator interpreter excellent customer service team player highlights mac windows platforms hardware scanners laser inkjet printers large format color poster printers software adobe cs5 photoshop illustrator dreamweaver indesign flash acrobat pro 95 corel draw x6 photoshop elements 8 ms office visio professional adobe flash cs55 animation certification cameras 35 mm digital cameras canon rebel xti sony f828 typing 80 experience freelance graphic designer 092008 current city state logo designs color separation duotones book covers banners website buttons thesis portfolios brochures menus web design multimedia presentation prepress illustration animation movie clips magazine covers etc fine artist city state commission work 2d illustration airbrushing charcoals oils acrylics etc 3d functional decorative pottery clay sculpture cone 9 raku visual merchandising manager 102004 082008 company name city created marketing campaigns launch new products services promote large annual events wine festivals fashion shows book signings celebrity meet greets etc ordered computer hardware office supplies graphic tools materials conceived initiated developed original designs concepts visual layout create several publications exhibits presentation materials using stock photography digital images taken digital cameras illustration selecting appropriate typography size paper stock weight color print logos menus bitrifold brochures flyers posters food menus placemats booklets magazine covers tickets signs tvpresentation slides tshirt designs bookmarks newspaper ads pages certificates diplomas web page ads cd covers forms banners teasers etc promote several instore events programs sales book signings fashion shows large community events wine festivals book signings celebrity meet greets contacted maintained excellent business relations local print shops vendors community leaders public affairs office possessed full knowledge required print shop forms single item hot shop weekly quarterly monthly requisition forms proficient print shop guidelines including time requirements layout presentations camera ready artwork remained abreast technical characteristics reproduction processes offset screen printing mechanics cropping scaling reproduction costs katia miller page 2 key accomplishments implemented new initiative designing creating historical panels air force marines military clothing stores mcss okinawa new initiative implemented pacific region successfully reached goal reducing office expenses 3333 2007 versus 2006 visual information assistant 042000 052004 company name provided expertise graphic design marketing strategies promote programs events 19 facilities base prepared edited coordinated editorial design layout weekly 319 force supports activity page northern highlights 4page insert base newspaper leader collected events programs information facility managers edited designed layout monthly 2color 8page brochure guide assigned base commander 319th services deputy commander design color logos base annual winter summer bash education las vegas nv adobe cs5 certification 072013 lv pita professional institute technology bfa visual arts 052000 university north dakota walton community college city state gpa gpa 380 visual arts gpa 380 graphic arts technology 081993 gpa gpa 355 graphic arts technology gpa 355 languages spanish read write speak fluently translate black whitecolor digital traditional photography interests project 150 october 2015ongoing graphic designer visual merchandising center artrageous event may 2015 set artwork auction habitat humanity jan 2015 material collector okinawa special olympics jan 2005 helped set event red river valley gymnastics 19992004 graphic designer photographer event planning american red cross grand forks flood april 1997 voucher claims processor additional information awards aafes pacific commanders coin aafes okinawa exchange okinawa japan 082008 aafes excellence award aafes okinawa exchange okinawa japan 082008 employee holiday special recognition award aafes okinawa exchange okinawa japan 122006 outstanding performance award 319th services squadron grand forks afb nd 012001 volunteer project 150 october 2015ongoing graphic designer visual merchandising center artrageous event may 2015 set artwork auction habitat humanity jan 2015 material collector okinawa special olympics jan 2005 helped set event red river valley gymnastics 19992004 graphic designer photographer event planning american red cross grand forks flood april 1997 voucher claims processor skills 3d acrylics acrobat adobe dreamweaver photoshop ads air force animation banners bash book brochures brochure bi cd color hardware computer hardware corel draw designing digital cameras editorial fashion flash forms functional graphic design graphic illustration illustrator indesign inkjet printers laser layout logos logo mac marketing strategies marketing materials ms office office windows multimedia newspaper operating systems page photography 35 mm camera cameras posters prepress presentations print shop printers processes publications read sales scaling scanners sculpture spanish tv typography typing visio professional web design website web page | DESIGNER |
hr manager executive profile accomplished hr professional experienced strategic planning organizational development management human resources business operations savvy team leader skilled attracting qualified talent pivotal contributor senior operating leadership executives providing hr leadership multiple sites due diligence conversation innovative problem solver strategic decision maker strong communicator benefits acquisition retention recruitment compensation labor relations benefits acquisition retention recruitment compensation labor relations skill highlights tonya bell phr human resources professional organizational development strategic planning talent management change management employee relations er training development performance management hr information systems hris organization development od change management employee relations er training development performance management hr information systems hris organization development od ms word powerpoint excel access publisher adobe illustrator sap oracle ceridian kronos professional experience 032013 current hr manager company name worlds largest airline operating nine domestic hubs across us largest hub dfw airport located dallas tx 877 flights depart daily throughout north america caribbean europe asia managed aspects human resources employee relations customer ops dca lga us airways partnered legal create manage new ada religious accommodation training process new american airlines aligned line maintenance administration reduce number outstanding ada cases 25 zero three months hr business partner manager supporting base line maintenance northeast southeast regions provide ongoing training around harassment discrimination afwtaesl resulted 50 decrease complaintsinvestigations investigate draft responses external complaints represent defend companys interest position 062005 102012 human resources consultant company name city state worlds leading global foodservice retailer offering number fast food meals products 33500 locations 119 countries consulted coached established strategic relationships key operations staff leadership order impact influence decisionmaking managed executed annual performance review talent management cycle staff restaurant managers 100 restaurants managed compliance company policies initiatives well changes around state federal employment laws conceived developed introduced hiring process became platform mcdonalds wow crew orientation facilitated supported succession planning process assigned markets focus achieving diversity creating developmental plans high performing high potential staff resulting 21 staff promotions three years partnered operations design develop training system increase employee awareness resulting 10 improvement food costs 6 increase sales developed implemented evaluated compensation policiesbenefits programs pay structures impacted 30000 restaurants globally conceptualized communicated implemented brand ambassador program increasing retention 60 cut staffing costs 31 032001 062005 human resources manager company name city state organization empowering people living mental illness cooccurring substance disorder live learn work participate successfully communities integrated mental health services community resources orchestrated culture change initiative reform processes introducing employee intranet allowing folks electronically sign benefits review personnel information improved retention 75 decreased recruiting costs 21 annually headed hr department took innovative approaches recruitmentretention improving employee morale enhancing employee benefits conducting impact studies costbenefit analysis programs department cofacilitated organizational strategic planning process agencys fiveyear plan managed hr department four staff well well function indirect supervisor 20 agency administrative staff volunteers developed implemented employee relations programs promoted positive organizational culture eg awards recognition special events wrote oversaw policies standards practices performance evaluations pay performance well conducted annual wage salary surveys grew st lukes house professional education program training sessions per year state art training program offering 50 workshops seminars educational events annually education 52013 bs communications university phoenix communications 122003 shady grove hr certificatephr certification university maryland interests member society human resource management since 2001 certified career development facilitator freelance writer grace magazine christian magazine encourages empowers women ages skills ada administrative adobe illustrator art agency benefits ceridian change management decisionmaking dca employee relations special events fast focus hiring hris hub hubs human resources hr information systems kronos leadership legal mental health mental illness access excel powerpoint publisher ms word oracle organizational development organization development organizational performance management personnel policies processes recruiting recruitment sales sap seminars staffing strategic strategic planning supervisor surveys workshops additional information awards professional affiliations best results commitment survey award bwr hr team 2006 thru 2011 directors award 2008 2009 2010 us human resources business partner award 2007 extra mile award 2007 best class 2006 people pillar award 2006 gold hat award 2005 member society human resource management since 2001 certified career development facilitator freelance writer grace magazine christian magazine encourages empowers women ages | HR |
production excellence specialist summary resultsdriven skilled quality specialist focused achieving success increased productivity improvements quality safety operations administration knowledge expertise quality control quality assurance lean management six sigma techniques methods improving efficiency process organizations quality procedure highly motivated aptitude tenacity resolve challenging issues work productively team members supervisors accomplish organizations future vision goal highlights experienced production scheduling knowledgeable quality control standards procurement specialist knowledge 5s methodology experience value stream mapping dedication product quality global strategic sourcing procedure development client relationships quantifiable revenue increases lean manufacturing design analytical cost reduction containment qaqcaudits reports expert multisite operations process improvement strategies systems implementation relationship building microsoft office suite expert productivity improvement specialist troubleshooting problem solving market penetration accomplishments planned directed coordinated assigned 14 employers efficiently meet production requirements contributed annual 25 increase productivity improvements operations quality safety administration supervised managed 14 inspectors 20 manufacturing factories created critical kpis track improve ontime delivery customer issues safety statistics boosted customer satisfaction ratings 100 16 moths months personally managed production activities guarantee 100 orders shipped ontime experience company name october 2015 january 2016 production excellence specialist city knowledge use operational equipment efficiency oee pcb manufacturing environment expertise proficiency lean manufacturing six sigma methodologies identify direct analyze machine group cells printed circuit board pcb electromechanical components development optimization oee reports standard operating procedures sop process protocols guidelines understanding comprehension following tools root cause analysis value stream map process map pareto chart kaizen 7 wastes statistical process control company name february 2014 september 2015 procurement operations manager city developed updated maintained sops client guidelines hr technical manuals protocols insight company managed professionally 14 employees insight quality services asian operations accountable implementation strategic objectives developing operations strategy planning production services client communication best practices knowledge lean manufacturing systematic methods tools reduce waste increase quality efficiency chinese manufacturing factories successfully assisted clients quality control improvements manufacturing challenges conducted quality control inspections china supervised 14 inspectors conducing inspections jewelry electronic products assessed trained personnel promotion crossfunctional operations led regular standup meetings events continuous improvement projects measurable goals developed implemented databased solutions timely manner assessed trained personnel promotion crossfunctional operations coordinated closely quality control regarding products awaiting dispositions supervised production schedules production quality time delivery defined manufacturing performance standards reviewed performance outcomes set future targetsidentified staffing capital needs collected relevant data wrote justifications established needs diligently maintained safety quality standards implemented root cause corrective actions remove production constraints improve product quality enforced culture lean manufacturing continuous improvement providing operational leadership reviewed production orders schedules delivery dates inventory levels determine product availability trained developed counseled employees develop high performing teamcompleted key projects time budget high level accuracy budgeted monthly departmental expenses implemented cost controls developed maintained strong clear communication rapport plant personnel created workforce planning development models inform quarterly scheduling processes company name september 2013 january 2014 internal production auditor city actively suggested operational improvements enhance quality improve production times reduce costs helped achieve company goals supporting production workers developed production tracking quality control systems analyzing production quality control maintenance operational reports detect production problems inspected finished products quality adherence customer specifications monitored adjusted production processes equipment quality productivity monitored production processes adjusted schedules adhered applicable regulations policies procedures health safety environmental compliance coordinated inventory cost control programs worked managers implement companys policies goals reviewed operations conferred technical administrative staff resolve production processing problems company name october 2006 december 2012 aviation boatswains fuels technician city state successfully trained 54 personnel qa protocols equipment maintenance msds sops fuels evolutions effective decisionmaker highpressure environments supervised operation organizational maintenance jp5 fuel systems specialized equipment completed multiple fire prevention safety training effectively tested 1140198 gallons jet propulsion fuel two persian gulf pacific deployments excellent personal accountability punctuality zero issues entire military term education university maryland university college 2002 bachelor science information systems management information systems management languages english fluent read write speak spanish fluent read write speak mandarin chinese basic conversational speak german basic conversational speak skills client relations software dynamics crm desktop publishing software photoshop illustrator microsoft ms access ms excel ms outlook ms power point microsoft publisher ms word business management software erp netsuite | AVIATION |
assistant director polar expeditions summary acquire executive assistant position dynamic company detailed project management writing creative communication experience allow take leadership role managing multiple responsibilities highlights strong digitalfilm photography photo editing print design skills great presentation skills creating visually appealing concise presentations proposals brochures pcmac literate word excel outlook photoshop indesign powerpoint mappoint leo software experience 042011 122011 assistant director polar expeditions company name city state expedition sales procurement sold polar adventure expeditions global clientele maintained client vendor relationships communicated clients details expeditions cost payments expect requirements forms developed contributed success largest south pole season companys history negotiated vendor agreements wrote industry related agreements managed created projectexpedition timelines created detailed expedition client itineraries produced commission income built industryrelated partnerships created handbooks expedition summaries expedition blogs wrote successful greenland crossing blog digital photography video tracked client payments invoicing commissions etc social media networking 032007 012012 designer company name city state independent contractor produced direct marketing materials brochures catalogs established company branding responsibilities included extensive photo editing digital photography created layout writing design successful direct marketing materials 032004 012009 executive assistantloan closer company name city state worked closely executive vpprincipal assistant vp cfo development analyst property management prestigious investors third party clients deadlinedriven setting ensure successful financing commercial investments managed highly confidential information executive calendar supervised project timelines photographed commercial properties use proposals financeinvestor packages created financeinvestor packages successfully gained lender financing investor support managed due diligence involving lenders third party inspectors appraisers attorneys administered multiple loan closings cooperation investors attorneys lenders title companies developed mortgage section database software conjunction leosoftware drafted agreements managed details confidential paperwork simultaneously multiple deals oversaw deal calendar coordinated projects conception close maintained extensive closing book library entertained clients events managed event planningorganization including invitation designs managed closings totaling 300 million 2007 042000 062003 public relations associate company name city state managed eventmeeting logistics travel nationally internationally organized confidential meetings highprofile political clients conducted talent management media grand openings across us client research significant participant strategy sessions arranged media meet greet opportunities executive political clients media outreach contacted placed tv radio print media prestigious events drafted media releases proofededited proposals associated written materials created formatcompiled data confidential survey distributed illinois department public health 081999 032000 image coordinator company name city state managed images film digital businesstobusiness catalogs fliers newspaper ads assisted direction photo shoots retouched lowres images communicated retouching guidelines inhouse staff print vendors edited layouts prepared fliers ads catalogs print coordinated use stock photography managed multiple projects vendor relations highly deadline driven agency creative personnel communicator art directors photo department designers account managers 041998 081999 assistant company name city state assisted directors board directors human resources key participant development fundraising events including staffing events annual benefit concert gained support jewish community centers drafted employee resource book assisted hiring office clerks organized board meetings functions education bachelor arts photography fiction writing columbia college chicago city state gpa deans list deans list spring 1999 skills photo photoshop ads analyst art agency book branding brochures catalogs closing concise clientele client clients database software digital photography direct marketing direction due diligence event planning film finance financing forms fundraising hiring human resources indesign investments invoicing layout logistics mac materials meetings excel office outlook powerpoint word communicator networking newspaper personnel photo editing photography presentations presentation skills print design print media procurement property management proposals public health radio research sales staffing strategy vendor relations video written desktop publishing software photoshop indesign | PUBLIC-RELATIONS |
media support specialist professional summary ive working technical support field last 4 years honing professional skills well applying personality lead work directly senior level clients involved traveling across country installing hardwaresoftware well trainingsupporting clients high stress environment television broadcastautomotive industries looking specific position company promotes internal growth rewards hard work place people happy work skills active directory automotive computer hardware hardware client clients data management dc documentation dns network cabling xml features file management forms ftp inspect inventory ip journalism json lan law notes managerial meetings merchandising excel microsoft office programs office outlook powerpoint word migration network support network networking proof reading public speaking quality assurance recording research sales software developers strategy supervision system administration telephone phone troubleshoot web server wan skills team liaison conflict resolution data management client facing personality network setup hardwaresoftware troubleshooting helpdesk support client assessment analysis emergency support root cause analysis strong verbal communication selfmotivated work history media support specialist company name 022017 052018 daily tasks inspect configure deploy new upgraded personal computer equipment according defined plans travel client locations across country training products installation media hardware respond enduser calls promptly apply proper operation equipment software install set repair replace network computer hardwaresoftware troubleshoot network solutions including lanwan connections tciip communications dns configurations minor experience active directory system administration perform network cabling installation testing configurations using networking testing equipment termination tools collaborate computer network support staff solve complex computer connectivity problems maintain enforce various forms documentation including software licensing hw inventory worked liaison development team sales cater products clientsend users provided quality assurance software implemented changes based user habits feedback documented tracked analytics software usage create profiles customers better engage currentfuture clients minor experience formatting creating web technologies jsonxml accomplishments worked client feedback software developers implement new features became standard future software releases developed new methods acquiring hardware reduce costs half launched products largest metro markets united states nyc dc philadelphia ect migrated documentation previous administrations web server updated hosting service redline automotive merchandising technical support specialist daily tasks compose develop routine detailed internet listings using web based software maintaining accurate detailed contact records clients ability establish priorities work independently proceed objectives without supervision establishes communications regular basis company manager andor staff clients answer telephone calls emails review messages return phone calls timely manner manages inventory systems clients data training new employees daily tasks concepts automotive industry reviewing others work meet company standards meet goals goto contact large scale clients acted liaison developers clients experience ftp communication functions accomplishments assisted migration previous data management system newly developed system recruited trained staffs since promoted managerial tier 2 positions reshaped training tools accommodate remote workforce intern company name 022013 052013 daily tasks daily office tasks including file management labeling setting appointments meetings active use microsoft office programs including wordexcelpowerpointoutlook use research skills pertaining legislation grant opportunities best management practices recording minutesnotes various internalexternal meetings proof reading various documents inconsistencies errors development comprehensible summaries reports accomplishments participation development dcnrs 2014 outdoor recreation plan published thesis motivating youth recreation outdoors education ba political science indiana university pennsylvania city state 2013 honors graduated cum laude 2013 deans list fall 2012 spring 2013 semesters gpa 339 coursework international law legislative process journalism mass media american foreign policy research methods political sci state local political system political systemsmil strategy public speaking judicial process fund military science comp govt ii nonwest pol systems thesis motivating youth recreate outdoors accomplishments worked client feedback software developers implement new features became standard future software releases developed new methods acquiring hardware reduce costs 30 launched products largest metro markets united states nyc dc philadelphia ect assisted migration previous data management system newly developed system recruited trained staffs since promoted managerial tier 2 positions reshaped training tools accommodate remote workforce | DIGITAL-MEDIA |
overnight pharmacy technician professional summary highly motivated skilled individual extensive background experience customer service administration retail longterm care hospital pharmacy studied intro pharmacy anatomy physiology medical terminology pharmacology pharmaceutical calculations trained principles pharmacy math dosages knowledge unit dose medication preparation computer proficiency ms word excel access powerpoint education training rasmussen college december 2013 associate applied science pharmacy city state gpa gpa 358 deans list awardee 4 consecutive quarters twoyear pharmacy technician program included pharmacy based general education courses gpa 358 deans list awardee 4 consecutive quarters skills trained compounding intravenous chemotherapy admixtures extensive training calculating compounding pediatric admixtures chemotherapy skilled taking multiple tasks fast paced environment knowledge processes involved maintaining sterile environment compounding ivs licenses certified licensed pharmacy technician state illinois skill highlights strong decisionmaking ability efficient accurate strong clinical background accomplished pediatrics hospital retail pharmacy professional inventory management medication compounding expert pharmaceutical storage awareness hipaa trained exceptional patient care interaction meticulous attention detail excellent multitasker works well pressure able work hands continuously ability handle fastpaced environment strong organizational skills active listening skills sharp problem solver energetic work attitude large cashcheck deposits expert customer service expert adaptive team player openingclosing procedures focused customer satisfaction skilled multitasker cash handling reliable team worker food beverage handling expert strong customer relationship builder able work fast paced environment alcohol knowledge strong leader professional experience company name october 2014 current overnight pharmacy technician city state fill scheduled stat patient orders process refill requests care connection charge patient print fill patient order fill code carts clot boxes emergency drug kits take inventory batched iv compounds based set par levels drug stability answer phone calls assist pharmacists resolving questions problems require rph compound routine iv order paying special attention stat iv orders extremely time sensitive severe situations compound chemotherapy orders using appropriate personal protective equipment correct supplies closedsystem compounding correct calculations appropriate dosage company name august 2014 april 2015 pharmacy technician registry city state fill unit dose medications well compounding admixtures stat orders patients prepare refill anesthesia epidural crash cart trays replaced carts collect prepare medications patient orders pyxis refill pyxis machine correct medications pull outdated medications well returnsdiscontinued patient medications sterile compounding iv fluids using aseptic technique company name january 2014 april 2015 iv technician city state compound intravenous admixtures using proper sterilization techniques correctly label iv compounds accurate patient drug facility information scan orders designated totes sorted facility restock supplies used orders place order purchaser items low stock company name april 2013 january 2014 control techniciancontrol edk technicianfill floor technician city state control technician fill send narcotic prescription orders patients take inventory narcotics hand everyday control edk technician take inventory returned narcotic emergency drug kits document drugs removed nursing facilities replenish missing drugs box fill floor technicianfill send prescriptions orders patients well nonsterile compounding topical oral medications company name july 2012 may 2013 certified pharmacy technician city state verify prescription count medication label dispense type process new prescriptions ordering medication warehouse mckesson troubleshooting insurance problems comprehensive knowledge hipaa laws company name april 2012 october 2012 administrative assistant city state successful leader equally effective member team highly organized able multitask accomplish multiple objectives professional demeanor attentive detail expertise coordinating supervising school functions activities company name may 2008 january 2012 cashier server city state cross trained cashier wait staff fastpaced restaurant cashing orders register retrieving customers items extensive cash handling large amounts calculating using basic math give appropriate amount change customers assisted training new employees delivered exceptional service customers timely friendly manner inside dining room pick areas restaurant served customer dining food well mixing alcoholic nonalcoholic | ADVOCATE |
manager quality engineering executive summary 14 years experience fields class ii iii medical device manufacturing molecular diagnostics biotechnology last 8 managing engineers technicians well supervisors bring strong technical leadership organization solid background data analysis statistics use develop continuously improve aspects manufacturing process focus efficiency consistency core qualifications proengineercreo minitab ms office suite ms project ms visio injection molding trackwise catsweb professional experience manager quality engineering april 2014 current company name city state manage quality engineering team complaints department metrology department alcons class ii class iii medical device manufacturing facility responsible improving site compliance reducing recurring deviations ncr investigations capa implementation investigate customer complaints interface regulatory groups provide feedback doctors direct teams provide calibration support two medical devicemanufacturing facilities responsible setting priorities providing direction coaching motivation mentoring development exempt nonexempt direct reports senior engineer ii managed process engineering automation groups march 2011 april 2014 company name city state process control lead responsibilities added september 2013 managed process engineering automation groups alcons class iiiii surgically implantable optic device delivery systems manufacturing facility responsible setting priorities providing direction coaching motivation mentoring development exempt nonexempt direct reports responsible engineering activities support related aspects manufacturing process including injection molding assembly curing cnc machining chemical processing inspection applied technical expertise improve yield acrysof® manufacturing helped reduce particulate reject rate wavefront product 50 reduced dimensional failures 5 led implementation multiple automation projects improved quality increased capacity reduced cycle time paybacks realized 1 3 years managed departmental budget automation budget well capital projects achieve savings least 100k without sacrificing service levels senior engineer september 2007 march 2011 company name city state supervised drafting group custom tool production milling injection molding clean room engineering support staff class ii class iii medical device manufacturing set priorities provided direction supervision direct reports specified developed procured validated addition vision inspection systems automated milling machines improved cut quality consistency acrysof® singlepiece iols provided technical support injection molding process assembly curing machining clean room operations process engineer ii february 2005 september 2007 company name city state engineer responsible process development improvement alcons class iiiii medical device manufacturing site designed built validated implemented next generation automated milling machines use acrysof singlepiece iol manufacturing increased output acrysof singlepiece iol milling 25 impacting quality iterative process adjusting key parameters verifying impact cycle time product quality designed built tested validated prototype packaging labeling workstation evaluated prototype ergonomics work flow help production personnel modified design accordingly built validating remaining 23 workstations validated improvements software initial release resultant stations prevent packaging failures getting field developed analyzed proof concept models evaluate manufacturing improvements using proe prior implementation set priorities provided direction supervision one direct report research engineer september 2003 february 2005 company name city state designed built tested automated reagent packaging system improve lot homogeneity increase manufacturing throughput labinatube liattm technology created original labview programs amended existing programs improve functionality numerous test fixtures automated systems designed built novel spottingdevice producing protein microarrays compatible 96well microplate format high throughput applications programmed labview spotting routine protein microarray spottingdevice tested numerous concepts develop design parameters liat analyzer ietube tensioning segment length tube diameter assisted preparation patent applications responses examiners actions patent examiner july 2002 september 2003 company name city state reviewed patent applications compliance united states code determined novelty invention composed reviews applications communicated applicants assist patent process graduate research assistant september 2000 july 2002 company name city state designed built tested apparatus producing solgel based dna hybridization arrays developed troubleshot instrumentation controlling pad size placement within array developed solgel production protocol provide specific pore size flow characteristics use capillary chromatography created aerogel samples conducted compression testing measured internal surface area education master science mechanical engineering university virginia city state bachelor arts physics biology colby college city state skills manufacturing assembly automation budget calibration cnc coaching ms office suite ms project ms visio minitab stat graphics process engineering manufacturing process development improvement manufacturing yield improvement cip pro engineercreo awards memberships alcon special achievement award graduated distinction physics member sigma pi sigma physics student honor society | ENGINEERING |
teacher skills charts excellent communication conferences conflict resolution critical thinking focus instruction instructional design lesson planning managing meetings office problem solving processes progress teacher teaching time management written experience teacher august 2004 march 2014 company name city state teacher develops curriculum childs biological cognitive socioemotional processes mind committed healthy maturation every child involved teacher august 2002 june 2004 company name city state coordinated parentteacher conferences school year took numerous backstage role including running lights crew box office completed filed necessary paperwork classroom activities including meal count sheets attendance logs planned implemented creative lessons accordance district county state federal guidelines observed evaluated students performance behavior social development physical health teacher august 1997 june 2002 company name city state established daily routines easy children follow gave oneonone attention children maintaining overall focus entire group identified signs emotional developmental problems children reported parents monitored students educational progress individual charts files addressed behavioral learning issues parents daycare management teacher august 1996 june 1997 company name city state l fostered reasoning problem solving active exploration games activities monitored students educational progress individual charts files worked interdisciplinary team members evaluate childrens progress recommend appropriate learning plans gave oneonone attention children maintaining overall focus entire group established daily routines easy children follow used classroom observations create written assessments student performance organized facilitated monthly parent support group meetings nurtured supportive learning environment often used model classrooms education training master science instructional leadership early childhood education 2008 tennessee technical university city state instructional leadership early childhood education bachelor science early childhood education 1996 georgia southwestern university city state early childhood education valdosta state university city state | TEACHER |
sales associate professional profile reliable sales associate experienced retail sales well trained product placement merchandising extensive experience inventory management shipment processing knowledgeable fashion industry including current trends enthusiastic trustworthy fashionsavvy proficiency building positive relationships new existing customers offering superior customer service proficient managing areas sales customer service fastpaced retail environments excellent multitasker friendly knowledgeable persistent team player always pushing people around extra step along retail worked culinary field important aspect restaurant rewarded promotions due hard work dedicated time qualifications merchandising stocking retail sales credit card transactions meeting sale goals consistently documentation familiarity accurate money handling sales expertise customer oriented verbalwritten communication active listening skills upselling strong interactive skills internet marketing social new media point sale pos system operation passion customer satisfactions cash register familiarity inventory control outgoing personality teamplayer mentality experience sales associate 012016 052016 company name city state priced merchandise stocked shelves took inventory maintained established standards including window sales floor promotional displays operated cash register cash credit purchases completed point sale opening closing procedures including counting contents register educate customers brand incite excitement companys missions values cleaned organized store met incoming customers provided immediate assistance retrieved alternate items sizes request hostessserver 072015 012016 company name city state greet people take orders preform side jobs exclean tables answer phones anywhere else needed staff momentarily promoted food runner hostess server year ive worked listened customer needs completed purchases cash credit debit payment methods trained new employees skillful promoting food items sales associate 052015 112016 company name city state increased purchase totals recommending additional items reviewed purchases fraudulent activities worked flexible schedule accommodate changing customer levels organized items visually appealing manner answered incoming telephone calls professionally knowledgeable responses developed executed sales promotions provided knowledge product service information maintained uptodate knowledge customer buying habits crew member assistant 012013 072015 company name city state organize desks work areas inventory cut lawns trim hedges blower work filing work setting appointments using computer programming excel input management information listened customer needs preferences provide accurate advice answered incoming telephone calls professional knowledgeable responses maintained uptodate knowledge customer buying habits education plantation high school city state usa graduate august 2016 affiliations cpr aed certified servsafe certified personal information work efficiently around people stressful situations friendly easy get along enjoy positive environments like add positive tone surrounding environment authorized work us employer awarded servsafe 2015 passing national exam exam provided culinary students 34 school also participate culinary club august 2014 2016 along key club november 2015 2016 community service club working time profit areas also joined fashionista 20142016 group went around organizations donating old clothes accessories extensive participation planning promoted president club skills cashier filing inventory leadership qualities people skills tables team work answering phones good people skills lead example mentality meeting retail goals efficiently | SALES |
student teacher summary visual arts specialist 11 years experience elementary art education demonstrated skill individualizing instruction based students needs interests highlights adobe creative cloud illustrator indesign photoshop muse microsoft office word excel powerpoint wordpress imovie ohio teaching licensure visual arts pk12 experience company name october 2003 student teacher city state designed implemented daily lesson plans based oak hills school district visual arts curriculum national visual arts standards ohio visual arts standards evaluated student artwork based stated criteria displayed student artwork throughout school building company name october 2003 current student teacher city state designed implemented daily lesson plans based oak hills school district visual arts curriculum national visual arts standards ohio visual arts standards initiated arranged school field trip cincinnati art museum contemporary arts center extension classroom learning assessed student artwork based stated criteria displayed student artwork throughout school building planned installed student sculpture exhibit delhi public library company name january 2004 current visual arts teacher city state design implement daily lesson plans grades 18 based national visual arts standards ohio visual arts standards teach interdisciplinary units grade level teachers integrate reading language arts cultural studies technology art production evaluate student performance based stated criteria prepare grades quarterly report cards display student artwork throughout school building including biannual allschool art exhibits held catholic schools week open house annual fine arts festival participate regional state national art competitions exhibitions scholastic art competition ohio art education association youth art month exhibition young peoples art exhibition cincinnati arts association art exhibit catholics united poor drawing competition knights columbus substance abuse awareness poster competition facilitate student art criticism written submissions jerry tollifson art criticism open competition oaea prepare teach annual afterschool student art workshops youth art month design manage art classroom website including online art gallery blog education xavier university may 2012 masters education secondary education city state education secondary education mount st joseph university may 2004 bachelor arts art education city state art education may 2004 bachelor fine arts painting painting mount st joseph university may 1989 associate arts graphic design city state graphic design licensure visual arts specialist grades pk12 ohio interests swoaea art workshops summer teacher institute cincinnati art museum evenings educators cincinnati art museum teacher workshops cincinnati contemporary art center art exhibitions awards parallel visions exhibition regional art educators studio san guiseppe gallery pendleton arts center studio exhibitor july december 2004 life times education annual juried exhibit college student artwork oaea strs gallery columbus ohio 2001 2004 2004 award winner msj thesis exhibit studio san guiseppe 2004 msj annual student exhibit faculty selected artwork studio san guiseppe 2001 2004 skills adobe photoshop arts art com exhibitions drawing illustrator indesign excel microsoft office powerpoint word reading sculpture website workshops written additional information oaea annual conventions swoaea art workshops summer teacher institute cincinnati art museum evenings educators cincinnati art museum teacher workshops cincinnati contemporary art center art exhibitions awards parallel visions exhibition regional art educators studio san guiseppe gallery pendleton arts center studio exhibitor july december 2004 life times education annual juried exhibit college student artwork oaea strs gallery columbus ohio 2001 2004 2004 award winner msj thesis exhibit studio san guiseppe 2004 msj annual student exhibit faculty selected artwork studio san guiseppe 2001 2004 professional affiliations national art education association naea member 2002 present ohio art education association oaea member 2000 present southwest art education association swoaea member 2000 present cincinnati art museum member 1989 present taft art museum member 2000 present swoaea nuts bolts art lesson exchange presenter | ARTS |
healthcare instructional assistant experience healthcare instructional assistant 102018 current company name – city state perform g tube feedings straight catheterization procedures special needs general education elementary school students assist teacher k12 classroom setting workstation implement lessons taught teacher monitoring students behaviors utilizing positive negative reinforcement follow iep collaborate instructional assistants aba interventionists teachers psychologist instructional assistant 092016 092018 company name – city state work general education special needs students k12 classroom setting monitoring different behaviors utilizing positive reinforcements enforcement redirecting students utilize token system teaching independence implementation lessons taught teacher collaborate team teachers psychologists instructional assistants working towards iepgoals student work setup academic group workstations tutor students 11 basic assist students hygiene needed acting clerk nursing attendant 022005 102015 company name – city state worked n clinic registering incoming patients clinic appointments answer inquiries telephone regarding patients appointment update patients demographic information computer system scheduled surgeries input services rendered physician using diagnosis code proper payment services ordered supplies faxed clerical duties work history healthcare instructional assistant 102018 current company name – city state perform g tube feedings straight catheterization procedures special needs general education elementary school students assist teacher k12 classroom setting workstation implement lessons taught teacher monitoring students behaviors utilizing positive negative reinforcement follow iep collaborate instructional assistants aba interventionists teachers psychologist instructional assistant 092016 092018 company name – city state work general education special needs students k12 classroom setting monitoring different behaviors utilizing positive reinforcements enforcement redirecting students utilize token system teaching independence implementation lessons taught teacher collaborate team teachers psychologists instructional assistants working towards iepgoals student work setup academic group workstations tutor students 11 basic assist students hygiene needed acting clerk nursing attendant 022005 102015 company name – city state worked n clinic registering incoming patients clinic appointments answer inquiries telephone regarding patients appointment update patients demographic information computer system scheduled surgeries input services rendered physician using diagnosis code proper payment services ordered supplies faxed clerical duties education masters health education 042019 touro university worldwide city state masters health education bachelors healthcare administraton 032018 touro university worldwide city state associate social behavioral sciences 122015 los angeles southwest college city state bachelors degree healthcare administration touro university opportunity develop skills experience necessary succeed public health health education positions examples relevant highlights cpr microsoft excel microsoft office child care organizational skills teaching filing english customer service excel developmental disabilities experience microsoft word certifications licenses academic basic catheterization child care clerical cpr critical thinking customer service developmental disabilities diagnosis english filing health education microsoft excel excel microsoft office microsoft word organizational skills organization skills public health teacher teaching telephone verbal communication written skills cpr microsoft excel microsoft office child care organizational skills teaching filing english customer service excel developmental disabilities experience microsoft word certifications licenses academic basic catheterization child care clerical cpr critical thinking customer service developmental disabilities diagnosis english filing health education k microsoft excel excel microsoft office microsoft word organizational skills organization skills public health teacher teaching telephone verbal communication written additional information authorized work us employer summary providing general administrative backup duties 5 years clerical support familiar experienced electronic filing systems various document management technologies scanning experience knowledge filing systems standards proficiency working document management systems able multitask efficiently manage changing priorities excellent organizational analytical skills attention detail | HEALTHCARE |
teacher summary obtain position working customer service utilize friendly outgoing attitude im nalytical adept resolving complex network issues critical thinker addresses customer support issues quickly consistently exceeds performance standards skills excellent analytical skills strong verbal communication computer proficient microsoft powerpoint microsoft word issue resolution attention detail excellent written verbal communication skillsexperience high volume high stress work environment productivefluent english twi energetic organized accomplishments top representative department customer satisfaction surpassing 80 received award customer service recognition ability work well team members experience teacher jan 2016 mar 2016 company name city state educate children take care children maintain healthy learning environment nursing aide aug 2015 jan 2016 company name city state provide basic care patient accompany patient leaving facility maintain healthy living environment front desk receptionist jun 2015 sep 2015 company name city state answer phones transferring support referred difficult issues upper management maintaining positive rapport customer customers online billing account issues calls book appointments enroll clients cook apr 2013 aug 2014 company name city state train new employees take orders pass orders customers prepare hot cold food items stock deliveries maintain work area cleaning education training bachelor arts african american studies 2017 ohio state university city state usa child development n utritional needsl anguage acquisition ovement motor skills cultural influences coursework business communications interests member apostolic church choir columbus oh sunday school teacher apostolic church columbus oh childrens choir director apostolic church columbus oh volunteer event decorator ginas décor skills sales software salesforcecom service ticketing system desktop publishing software photoshop microsoft powerpoint microsoft word answer phones verbal communication skills excellent written additional information activities member apostolic church choir columbus oh sunday school teacher apostolic church columbus oh childrens choir director apostolic church columbus oh volunteer event decorator ginas décor | TEACHER |
vice president director client services digital summary creative handson marketing professional experience across industries including consumer packaged goods human resources financial services information technology able communicate effectively liaison creative technical business personnel demonstrated success solving communication technical problems creative solutions recognized streamlining processes fostering teamwork expertise includes brand management copywriting interactive marketing web design collateral development business development project management client relations special events planning highlights account management direct marketing campaigns mobile marketing superior writer editor crossfunctional team leadership customer serviceoriented digital advertising project management gotomarket strategy development competitive analysis experience vice president director client services digital oct 2005 current company name city state increased revenue number product improvements identified developed evaluated marketing strategies based knowledge company objectives market trends spearheaded creation blogs social media content evaluated returnoninvestment profitloss projections collaborated marketing communications teams standardization design production marketing materials promoted brand awareness seo optimization attractive web design wrote creative engaging briefs internal external agencies account manager jan 2004 current company name city state facilitated multiple marketing promotional engagements cpg clients evaluated performance online campaigns optimized effectiveness formed relationships ensured appropriate participation satisfaction key client stakeholders clients included cadbury adams church dwight manischewitz johnson johnson managed aspects major national campaign involving radio print concert tours internet extensions dentyne conjunction clear channel entertainment coordinated development interactive media print advertisements including fsis established website performance benchmarks dashboards methodologies usability testing trend analysis supported yahoo aol online campaigns contributed 300 increase traffic brand website identified created strategic partnerships internetbased promotions offline events sweepstakes account manager oct 2005 company name city state facilitated multiple marketing promotional engagements cpg clients evaluated performance online campaigns optimized effectiveness formed relationships ensured appropriate participation satisfaction key client stakeholders clients included cadbury adams church dwight manischewitz johnson johnson • managed aspects major national campaign involving radio print concert tours internet extensions dentyne conjunction clear channel entertainment • coordinated development interactive media print advertisements including fsis • established website performance benchmarks dashboards methodologies usability testing trend analysis • supported yahoo aol online campaigns contributed 300 increase traffic brand website • identified created strategic partnerships internet based promotions offline events sweepstakes director marketing content manager jan 2001 jan 2004 company name city state conceived implemented maintained companys web strategy developed targeted collateral sales team expanded brand recognition internet media mailing campaigns formulated effective responses emerging competitive challenges customer consolidation increasing use webbased technologies researched responded rfps established dialogue company potential clients designed delivered company website copy logo standardized company look feel across marketing initiatives developed prototype web portal application marketing tool technical marketing manager jan 1998 jan 2001 company name city state managed collateral financial services business unit via intranet customized webbased solutions support marketing initiatives assisted business units developing information management processes worked team develop point view documents central differentiating company marketplace built maintained webbased reference tool using html active server pages vbscript javascript css reduced email spamming improved effectiveness organizational communication channels developing implementing webbased newsletters coordinated strategic project initiatives across offices teams modeled process tracking updating utilizing client referenceability data education ba communication rutgers university city state us ba communication rutgers university new brunswick nj december 1997 organizational memberships founding father alpha kappa lambda fraternity rutgers university gamma gamma chapter accomplishments creative handson marketing professional experience across industries including consumer packaged goods human resources financial services information technology able communicate effectively liaison creative technical business personnel demonstrated success solving communication technical problems creative solutions recognized streamlining processes fostering teamwork expertise includes affiliations founding father alpha kappa lambda fraternity rutgers university gamma gamma chapter skills marketing clients account manager increase interactive media promotional satisfaction testing usability usability test usability testing web based webbased prototype prototypes sales sales team sales web portal active server pages css financial services html intranet javascript organizational communication solutions technical marketing vbscript brand management business development client relations copywriting human resources liaison project management web design | DIGITAL-MEDIA |
customer service representative present accomplishments adot highway plans reading adot pen computer system training atti field asphalt soilagg 14135f act building performance institute buildnc analyst professional troxler nuclear gauge safety training class 0110486 8 hour refresher osha hazmat training cert 40 hour osha training cert life health insurance doi642125 experience company name city state customer service representative present extensive experience assisting customers purchases returns constructing displays training new employees policy procedures awarded customer satisfaction card alternate customer service supervisor company name city state construction materials technician highway construction plans construction inspection procedures specifications materials testing procedures personal computers use applicable software communicated coodinated construction schedules necessary paties ensured work complied project approved plans standards specifications work town common company name city state construction quality assurance inspector served special ministry counselor individuals families provide free basic relocation assistance identify clients problems present solutions work team setting informing clients prerequisite assistants assessed information collaborated team recommended decision collaborated private contractors public state management ensure work complied approved plans standards specifications prepared submitted field task reports materials sampled field test state district head office calculations qa monitored client classified level ii state inspector completion first assignment expected competently perform new assignments tasked company name city state geologistassistant lab manager supervising geologic geophysical activities involving various types analysis data interpretation preparation geologic report findings education training morehead state university city state bachelors arts political science political science certifications aci concrete field testing grade 1 cert01029787 skills level ii basic counselor client clients customer satisfaction customer service inspection inspector interpretation materials office qa supervisor supervising | CONSTRUCTION |
operations manager executive summary highly accomplished versatile respected professional 12 years terminal operations port los angeles terminal operations time sensitive high pressure diverse environment collaboratively work customers union work force internal management along federal state local agencies navigate myriad contract rules regulations lease agreements laws operations manager advanced knowledge working facets terminal operations customer service rail vessel terminal planning yard functions initiated cost reductions streamlined dock work functions similar industrial designer reconfigured maximized use terminal space accommodate growth volume consistently achieves outstanding results complex situations building maintaining strong loyal relations clients colleagues staff leader environment challenges think beyond simple choice reach impossible answers maintaining integrity moving parts core qualifications extensive knowledge operating aspects vessel rails yard terminal operations dynamic leadershipteam building staff training strategic planning cross departmental communications service quality improvement customers relations budgeting analysis forecasting cost reductions productivity reporting contract compliance professional experience operations manager 012002 current company name city state managed yard terminal operations center superindendent railroad department vessel operations customer service solicited operational feedback union implemented recommendations improved 23 improvements productivity thus reduced operating budget 52m 48m year us customs coast guard grade 100 scanning inspection cargo within 24 hrs discharge reduction turntimes averages industry metric measuring efficiency 3015 minutes 2833 minutes vessel operations managed 6 10 union bosses indirectly 70 clerks longshoremen redesigned traffic patterns improve safety cargo movement crosstrained staff operational goals payroll accuracy policies interdepartmental communication creates supportive team environment ideas valued management assistant 012000 012002 company name city state fleet service clerk 011998 012002 company name city state personal fitness trainer 011997 012002 company name city state responsible developing detailed exercise dieting nutritional plans help clients reach fitness goals goals develop maintain client list interact new existing members encourage engage develop business education mba alternative dispute 1 2008 pepperdine university city state alternative dispute emphasis mba alternative dispute resolution focuses leadership business negotiations collective bargaining arbitration mediation conflict resolution ba business administration 1 1999 whittier college city state business administration peter veazey accomplishments hazardous materials training awareness weber readiness 2050 john gibson san pedro ca 2013 2016 course discusses awareness hazardous chemicals combined close proximity create deadly results driving change ddi ports america cal regional office 2013 course helps leaders implement change workplace avoid problems plague 70 failed change initiatives driving change provides skills resources leaders need accelerate process implementing change team members create agile work environment people open change leaders learn use three change accelerators turn resistance commitment inspire team members take ownership change conflict resolution works consulting ports america cal regional office 2013 communication dynamics emotional intelligence houston partners international ports america cal regional office 2012 communication leadership success ddi ports america cal regional office 2013 course introduces leaders essential interaction skills critical leadership success interaction essentials core behaviors leaders need effective many situations handle daily basis coaching delegating driving change leaders learn meet personal practical needs team members communicate spark action others achieve business results goal leaders learn provide positive feedback recognizes motivates individuals teams well developmental feedback helps others get back track performance management works consulting ports america cal regional office 2011 reasonable suspicion training prince consulting doubletree hotel san pedro ca 2009 provides awareness physical effects drugs alcohol witness symptoms helps front line managers reasonably suspect employee influence volunteer orange county makos defensive coordinator fullerton ca opportunity coach opened eyes benefits encouragement leading thru adversity team wrought internal struggles lack trust team ownership defensive coordinator challenged convince defensive players trust work ethic offensive players verbally encourage play 2001 head coach ownership change 95 previous team returning reshaped expectations built confidence thru competition finished year cfl champions ayso coach long beach ca coaching young children helped simplify instructions gauge motivation child tailor approach build confidence key points learned coaching young older athletes crosses employees people need consistent helpful direction improve performance ability hone craft athletes employees look coach boss leadership motivation help reach full potential skills arbitration automation budgeting budget concise conflict resolution client clients customer service delivery forecasting government leadership mba mediation negotiations payroll pick policies reporting safety scanning staffing strategic planning | FITNESS |
athletic director coach pe teacher summary enthusiastic driven individual experience motivating students achieve academic athletic goals skills administrative management creative lesson planning curriculum development goal setting implementation athletic program development management experience athletic director coach pe teacher 082015 current company name city state successfully manage athletic teams plan sporting events lead sports programs foster teamwork develop students selfesteem develop implement physical education health lesson plans curriculum kindergarten seventh grades administer tests evaluations analyze student performance develop strong relationships students parents encourage collaboration faculty families achieve student success motivate self staff team members reach short long term performance goals esl teacher 012018 current company name city state teach children china ages 412 speak read write english using interactive powerpoint online platform provide feedback parents collaborate educators ensure best output student assess monitor students progress wellness coordinator powerplay instructor 032012 072015 company name city state planned instructed physical activity classes prek mothers day programs content specific developmentally appropriate support diverse group learners assisted prek mothers day classrooms needed created implemented managed wellness events members served liaison club outside healthwellness organizations youth fitness coordinator fitness coach 062011 012012 company name city state planned implemented games activities children taught importance physical activity healthy nutrition habits helping develop gross motor skills strengthening balance coordination taught exercise classes using calisthenics aerobics weight training stretching groups coeducational adults various ages physical abilities maintained safe motivating workout environment exercise classes demonstrating teaching good body mechanics proper form trainer bartender server 112010 012012 company name city state education training kinesiology 2010 louisiana state university sports studies concentration responsive classroom 2017 completed introduction responsive classroom workshop lifeguard first aid cpr certified 2016 american red cross | FITNESS |
instructional designer summary dedicated efficient versatile professional credited combining project management data analysis grant writing expertise lead companies toward improved collaboration organization productivity proven track record developing implementing recordkeeping organizational systems streamline operations demonstrated ability create foster strong working relationships colleagues clients strong communicator particular expertise grant writing new program implementation deadline adherence highlights course design project management verbal written communication payroll budget management data collection reporting grant writing hiringonboarding new hire orientation event planning crossfunctional collaboration new process implementation deadline adherence experience company name city state instructional designer 112016 current assist faculty designing online hybrid facetoface courses assist faculty identifying testing implementing innovative new technologies assist faculty designing appropriate assessments mapped course program institutional objectives assist faculty ensuring compliance copyright intellectual property accessibility provide oneonone faculty training guidance use inclass online technologies attended workshops learning goals classroom management student motivation engaging learning activities developed partnerships industry secondary education institutions contributed ongoing staff training sessions company name city state grants contracts coordinator 012007 012012 associate recruited manage students financial accounts reconciled new institutional loans advances financial aid processed deferment forbearance requests verified new loans advances term uploaded borrower information campus partners posted various transactions appropriate software facilitator building successful partnerships local community industry statewide organizations assess skill training requirements fulfill community needs coordinated planning preparation grant proposals include gathering required data writing proposal provided vision direction overall implementation grant align approved grant award created distributed reporting grant authority coordinated additional continuing education programs needed company name city state marrow donor program coordinator 012005 012006 performed duties marrow donor program related promotion fundraising recruitment retention search management donors coordinated large annual fundraising event miracle match marathon waco firefighters escort donor courier stem cell donation company name city state clinical research coordinator 011998 012005 coordinated implemented two large cancer prevention trials various treatment trials marketing screeningrecruitment participants trial data collection reporting creation short articles area publications innovatively created tracked research studies using excel easing task completing daily status reports company name city state clinical research associate 011995 011998 reviewed research protocol institutional review board institutional research committee submissions assuring guidelines met prior review board members prepared agenda minutes institutional review board institutional research committee meetings education masters education instructional design 2016 western governors university city state usa bachelor science health sciences 2001 texas university corpus christi city state health sciences associates applied science medical office information systems 1995 temple college city state medical office information systems professional affiliations society certified clinical research professional socra 19982008 big toastmasters vicepresident public relations 2012 red carpet ambassador 201112 american business womans association 2015 present awarded stephen bufton memorial educational fund sbmef grant 2015 publications invited teaching technology presentations l bunkowski scott l trusty fall 2015 invited presentations transition online teaching learning texas rural education association fall leadership conference series texas new mexico recent mentoring teaching technology presentations l bunkowski scott l trusty dec 2014 presentation making journey together mentoring womens issues elearning us distance learning association international forum women elearning san antonio l bunkowski scott april 2014 presentation staying afloat achieving learning objectives without drowning deliverables texas distance learning association conference corpus christi skills administrative administrative support budget management budgets cancer data collection direction event planning finance financial functional fundraising grant writing grant proposals hiring inventory marketing meetings excel office multitasking organizational payroll project management promotion proposal publications purchasing quality recordkeeping recruitment reporting research vision written communication articles | DESIGNER |
media administrator professional summary articulate executive assistant driven succeed bring value task strategic planning client relationship management expert creative professional extensive project experience concept development talents include customer service excellent listening skills communication skills core qualifications proficiency word excel power point lotus notesoutlook concur arriba internet dedicated leader collaborative approach resultdriven focus excel leading teams working independently proactive resultsoriented recognized eliminating errors inconsistencies experience company name september 2014 current media administrator city state review client accounts manage budgets monthly invoices request process credits communicate successfully negotiators monitor multiple databases keep track discrepancies clear timely manner follow client guidelines successfully led key projects resulted completion deadline company name january 2013 september 2014 customer liaison level department ophthalmology city state answer inbound calls patients providers demonstrating montefiore excellence schedule medical diagnostic testing appointments register new patients contribute team effort accomplishing related goals excelled quality scores effectively controlled release proprietary confidential information general patient lists manage multiple projects competent conflict resolution adhere strict hipaa compliance company name august 2012 november 2012 executive assistant city state provided assistance director medical house calls program preparing joint commission review compilation data research successfully led special projects reviewed patient satisfaction surveys files assisted administrative staff meet deadlines company name april 2012 june 2012 executive assistant city state provided organizational support provost administrative staff assigned create spreadsheets special projects organized budget allocations reconciling reviewed student appeals status prepared correspondence accounting financial documents analysis responded student requests directed appropriate persons departments resources company name october 2010 november 2011 licensed health insurance agent customer care specialist city state received inbound calls humana health insurance medicare part c members identified billing claims issues related drug copay deductibles premiums drug coverage performed rx calculations advised members pocket costs coverage gaps adhered hipaa regulations performed plan changes enrollments medicare advantage members annual enrollment period retrieved updated customer information within various company databases responded member inquiries resolved andor reprocessed company name may 2006 january 2010 administrative assistant city state provided exceptional administrative support c level executives including managing directordirector vice president investment banking consumer foods department recommended contract employee vice chairman provide administrative support senior vice president cfo late phone coverage managed calendars screened telephone calls managing director director vice president scheduled conference calls interdepartmental meetings acted department gatekeeper prepared domestic international travel itineraries including ground transportation prepared accommodations international guest clients confirming passport visa requirements liaised well airlines client offices verify relevant details created processed expense reports corporate charges timely manner confirmed accuracy resolved personal charges set high level breakfast lunches catering guest clients negotiated site locations confirmed budget business director planned specialty menus coordinated activities visitors reconciled purchasing orders office supplies expedited payments classified information filed sensitive documents compliance security procedures education briarcliffe college associate arts paralegal studies city state usa completed 57 credits towards associates arts degree professional affiliations member alumni association dress success worldwide 2012present association professional womens group ambassador mentor member alumni association henry street settlement 2012present job essentials training jet board member community action plan emergency preparedness 2014 present interests writer preparing publication 2015 volunteer community activities community harvest skills administrative support conflict resolution meetings outlook | DIGITAL-MEDIA |
information technology consultant highlights software ms word outlook powerpoint excel access crm adobe acrobat xi professional snagittm hot docs legal document generation software ms windows xpvista78 ms windows server 20002003 hardware build repair upgrade desktop computers repair upgrade laptop computers install setup servers printers routers experience information technology consultant 122009 022016 company name city state basic computer network setup troubleshooting install software printers computer repair upgrade individuals microsoft excel spreadsheet creation accomplishments setup network small nonprofit organization created organizational spreadsheets daily operations marketing small businesses upgraded sql time matters edward sclay pa office administratorbilling assistant 082015 012016 company name city state assisted administrative duties operations departments created airtime spreadsheets assists revenue reporting assisted data entry internal billing system ucap assisted downloading various airtime carriers invoices data files assisted monthly airtime billing using ucap assisted activationdeactivation simsdevices ran usage airtime reports requested customer reconciled carriers charges ucap output placed orders received shipped packages funding settlement coordinatoroffice manager 082011 082015 company name city state responsible getting clients assets retitled respective trusts enter client data onto database legal document generation software build longterm relationships trust maintenance clients order office supplies legal document supplies answer phones assist clients questions problems concerns greet clients visiting office meeting schedule appointments manage attorneys calendar print legal documents prepare delivery binders review legal documents formatting errors missing information witness clients signatures legal documents notarize certain signatures generate funding instructions trust clients family legacy documents clients troubleshoot maintain computer network workstations accomplishments develop great working relationships trust maintenance clients growth client base 73 employment period manage probate process multiple estates time also overseeing funding assets new existing clients revenue generation manage office performed client services coordinator tasks handled funding settlement coordinator tasks alone daily basis student operations specialist 012002 122009 company name city state prepared student reports multiple state regulatory agencies national accreditation agency accet accrediting council continuing education training answered phones data entry new enrollments materials assigned reported inventory distribution student classroom materials data cfo monthly basis developed complex spreadsheets analyze qualitative quantitative data using excel visual basic published updated student policy catalog responsible protecting students privacy records requested third parties managed course scheduling 25 schools well student records transcripts reviewed feedback potential students first visit school quality control purposes maintained records complaints collaborated written responses accomplishments saved company 4 million strengthening controls textbook inventory developed system student records collection storage electronically company database collaboration programmers created process form thirdparties request student records accordance ferpa federal education right privacy act managed class schedules 25 schools using ms excel advanced formulas visual basic programming information technology coordinator 051996 052001 company name city state responsible installation troubleshooting windows 2000 workstations hardware printers peripherals software managed telecommunications system administration programming troubleshooting trained brokers new employees system applications processed stock certificates checks deposit respective client account answered main phone directed calls requested personnel supervised operations staff two cashiers one receptionist maintained records annual audits sec regulation compliance resolved trade errors committed brokers balanced error accounts branches earned series fasttrack promotions new accounts clerk lead cashier operations manager coordinator entrusted maintaining accuracy creditdebit balance millions dollars client accounts became primary technical troubleshooter go person entire lutherville branch 93 work stations well 6 remote satellite offices education certificate completion microsoft certified systems engineer training computertrainingcom january 2002 bs business finance january 1991 towson university city state business finance maryland notary public commission expires august 26 2018 microsoft certified systems engineer february 2002 skills administrative duties adobe acrobat schedule appointments asset management agency attorney balance basic billing billing system cashier catalog com computer repair upgrade hardware council credit crm client clients data entry database debit delivery fast financial information technology inventory laptop computers law legal legal documents marketing materials access microsoft certified systems engineer microsoft excel ms excel excel office outlook powerpoint ms windows windows 2000 2000 ms windows xp ms word network setup network notary public order office supplies organizational peripherals personnel printers profit programming quality control receptionist reporting routers scheduling servers sims software engineering install software spreadsheets spreadsheet sql system administration telecommunications phones phone answer phones troubleshoot troubleshooting upgrade vista visual basic visual basic programming written | INFORMATION-TECHNOLOGY |
volunteer hr ivolunteer summary sponsorship required work us successful human resources professional masters qualification human resources experience challenging environment key skill sets include recruitment recruitment efforts scheduling posting positions follow offer letters seasoned executive 10 years staffing technology recruiting staffing experience highly successful track record big firms nokia also smallmidsized startup services firms extensive handson experience recruiting talent us india marketplace driving talent acquisition sourcing teams besides corporate sector also engaged nonprofit sector role key strength experience include extensive experience highvolume recruiting responsibilities within startups corporate environments partnering hiring managers understand skills background requirements opportunity provide expert advice coaching hiring managers throughout recruitment process conduct employment advertising campaigns programs developing managing network recruitment referral resources including limited networking schools colleges minority organizations state employment services employers professional associations participate recruitment interview selection candidates levels position openings promote work environment openly embraces individuals diverse backgrounds experiences source screen evaluate select candidates structured recruitment process designed obtain best candidates inform applicants job duties responsibilities compensation benefits work schedules working conditions company policies promotional opportunities related information utilize knowledge multiple recruiting sources dice monster hot jobs 3rd party vendors independent consultants execute various recruiting strategies generate qualified candidates costeffective efforts ie alternative sourcing utilize resume database sourcing tracking candidates proficiency employment interviewing techniques applicant appraisal demonstrated oral presentation written communication skills excellent relationship management skills develop successful networks within senior management staffing teams hr partners ability handle volume recruiting fast paced un structured environment adhering strict deadlines extensively worked taleo tool dynamic resultoriented individual years technical recruiting experience focused placement software engineersarchitects distributed mainframe database architectsdevelopersadministrators networksystemsecurity engineers web developers quality assurancetest engineers technical programproductproject managers development managers business analysts possess strong technicalbusiness acumen understanding technical requirements deep sourcing skills experience sourcing passive candidates excellent candidate assessment skills possess excellent knowledge recruiting hiring processes including sourcing interviewing reference checking tracking salary negotiations closing resourceful solutionfocused professional excellent interpersonal rapportbuilding skills responsible loyal reliable independent worker high level enthusiasm creativity selfmotivated professional achieves results superior ability coordinate perform several projects simultaneously placed highend technical professionals area information technology industry contract fulltime positions specialized software engineersarchitects distributed mainframe database architectsdevelopersadministrators networksystemsecurity engineers web developers quality assurancetest engineers technical programproductproject managers development managers business analysts highlights experience volunteer hr ivolunteer 062009 102015 job profiling key job requirements job postings provide support recruitment activities researched job boards resume database search right skilled candidates candidate suitability analysis job requirements based candidate motive contacting candidates scheduled interviews monitored job contracts agreements renewed conducted reference checks provided information recruiters developed global recruiting presentations international hr teams nonprofit sector recruitment matching unique job requirements candidate fitment becomes important aspect role responsibility covers finding right skill set job also includes trying candidate behavioral fitment job requirements unique requirements different walks life spanning across broad range functional areas technical recruiter 012007 012008 city state responsibilities technical recruiter 032006 012007 company name city state effectively recruited candidates internet research internal database cold calling referrals networking job fairs strategies responsible checking references negotiating terms rates project coordinating interview process extending offers closing candidates performed extensive recruiting senior softwaredatabase developers heavy focus technologies cc windows unixlinux net javaj2ee sql server oracle consistently 1 revenue generator gross margin well professional placement fee branch month month always ranked top 10 recruiters within region month responsible mentoring providing ongoing training support new recruiters serve resource learning navigating senior technical policies procedures responsible full lifecycle recruiting including networking screening interviewing candidates negotiating rates closing responsibility includes covering vast skill set varying java microsoft technologies oracle sap quality testing engineering software chemical mechanical also worked informatica data modeling data warehousing skills available market sourced extremely talented candidates high pressure short time durations client requirements managed logistics related candidate placement monitor hours work client feed back regular basis experience recruiting technical professionals across various levels technologies experienced recruiting variety technical skill sets various functional roles organization strong knowledge sourcing techniques including internet recruiting direct sourcing networking proprietary targeted search candidatetoclient matching extremely proficient requirement analysis communicating potential candidates experience recruiting informationapplicant tracking systems able multitask work fast paced environment senior executive 062002 062005 company name city mitra technology foundation organization working development sector aims leveraging information communications technology sector company collaboration different organizations runs recruitment programs provide required skills right places one flagship program run organization ivolunteer map job volunteering opportunities india developing countries across world right skill set hr jobs main thrust areas recruitment induction besides also involved internal employee communication activities related hr policies main job activities recruitment scheduling posting positions screen initial interview qualified candidates coordinate interviewing teams schedule induction new hire paperwork process new hires integration organizational functions systems working different requirements like medical teaching technical skills company used outsource kinds skills ready work sector job included covering technology space opening also opening nontechnical streams internal communications employees regarding company policies liaison staff personnel related matters appropriate parties accounting departmentpayroll benefit providers etc participate contribute variety hr projects tasks 5 education 2002 initial screening screeninterview qualified candidates efficient cost effective methods induction new hire paperwork process new hires integration organizational functions systems including facilitation new employee orientation internal communications academic credentials year degree university specialization balaji institute modern management india pm post graduate diploma management management 2002 symbiosis law college india mll masters labor laws labor welfare labor laws labor welfare 2000 bachelor commerce h p state university india bachelor commerce commerce skills net academic accounting aims c c closing cold calling contracts client data modeling database data warehousing fast focus functional hr informatica j2ee java linux logistics market mechanical mentoring microsoft technologies windows negotiating networking internet research oracle organizational payroll personnel policies presentations profit quality recruitment recruiting requirement sap scheduling sql server teaching unique unix | HR |
sr freelance designerproduct development manager summary product development managersr designer apparel packaging graphics responsible delivering fashion needs wide range products ability collaborate product development team execute production create trendtheme boards color palettes handcomputer sketch strong understanding production well cost structure technical packages ability provide clear accurate complete specifications style area expertise strong fabric knowledge cut n sew wovens sweaters skills adobe creative suitesillustrator photoshop indesigncc microsoft office excel word power point lotus notes outlook cad ned graphicseasy weave easy knit coloring repeat working knowledge u4ia kaledo pdmplm experience sr freelance designerproduct development manager 072012 current company name city state worked cross functionally building maintaining relationships product development departments execute product details including construction detail color form style fit graphic application trim etc worked directly clients stages development production worked clients selling designing interior homes ballard designspottery barn kids developed packaging multiple apparel footwear companies tjxavery dennison designed graphic design tshirtspet wear b positive projectpetrageous designs designed childrens apparel including sleepwear sweater sets rompers dresses baby togsbaby fairzutano sr apparel designerproduct manager 102002 062012 company name city state managed developed product development process designed artwork graphics specific classifications apparel focusing mens ladies childrens apparel worked product teams build design garments fit costing structure providing new exciting assortments cross functional leader led teams including merchants overseas offices management product development drive accountability enroll team commitment meet business objectives use relevant appropriate resources accurately determine anticipate validate current future trends competition retail landscape business drivers grew childrens sweater business 100000 business 1000000000 business 10 years designed 600 unique styles 4 month period time saved 30k print development utilizing artwork prints departments monitored production flow accordance company calendar reviewed wip work progress reports ensure time delivery provided accurate sketches including detailed closeups technical designs approved submits including lab dips knit downs strike offs labelpackaging fit production trained mentored team 3 designers 20 freelance contractors senior designerproduct manager 091999 102002 company name city state merchandised designed product line childrens juniors cut n sew woven fabrications supervised sourcing process achieve best possible cost throughout creation process managed sourcing ordering fabric yardage trim details specific classifications season created utilized pdm design sketches specification pages attended fittings prototype meetings production samples responsible merchandising apparel product per delivery partnered team throughout development cycle initial tech pack print fabrications end product responsible completing technical line drawings keeping visual needs date building detailed tech packs present effectively confidently levels organization prepares global price proposals using established tools guidelines consulted buyers mmc competitive situations arise traveled overseas offices asia 24 times year ensure correct fabrication development execution production accurate strong organizational time management communication presentation skills managed 2 designers created mentored designers pathway growth promoted home textiles account manager company name city state managed development process design implementation home décor candles seasonal products domestics home textiles worked overseas factories sample negotiate price package line items sale worked buyers development offshore sourcing seasonal programs presented merchandised planogram buyer seasonal programs end caps worked designers creating bedding window treatments tocreate mix match line responsible executing key strategies projects creating mood boards aid buyers managed team 4 assistants education training bachelor science textile design 1992 syracuse university city state skills productbrand development trendcolor sourcingnegotiation print repeattextile design technical fit knitwear expert | APPAREL |
director engineering summary managerdirector engineeringresearch developmentproduct developmentdesign versatile highly competent mechanical engineering professional offering 10 years experience product design development manufacturing industry demonstrated success onsite technical support installation maintenance systems troubleshooting testing expertise project management techniques implementing engineering changes performing testing design changes track record handling welding fabrication material handling material processing procedures along managing project budgets possesses technical engineering skills ability analyze issues devise continuous process improvements incorporate initiatives increase efficiency streamline operations decrease overall expenses minimal resources successfully built production department staff zero 20 approximately 5 weeks completed project 20 days early 15 budget amer industrial technologies efficiently managed engineering 30mm nuclear safety related project including 10 large stainless steel process tanks amer industrial technologies brought three new products market design changes manufacturing efficiencies helped reduce manufacturing cost two products 30 roberts filter group areas expertise project engineering production product design product development testing knowledgeable welding fabrication material handling processing procedures project management direction internal external quality audits instrumentation control project budgets multitasking fastpaced environments highly organized strong analytical abilities articulate oral written communication quick problem resolution decision making client relationship management continuous process improvement innovation team building training development experience director engineering january 2013 current company name city state roberts filter group designermanufacturer equipment municipal water filtration approximately 100 employees company business 125 years responsible running engineering department including project engineering instrumentation control product development overseeing work assignments attending management meetings project meetings product development testing preparing reviewing drawings meeting clients job sites calling customers vendors major contributions brought three new products market design changes manufacturing efficiencies also helped reduce manufacturing cost two products 30 oversaw installation two performed field engineering service troubleshooting directed crossfunctional engineering department staff ranging 1020 employees efficiently oversaw successful delivery projects totaling 35mm strategically planned short longterm projects engineering department managed project budgets ensure profitable delivery project engineerengineering managerproduction director january 2009 january 2013 company name city state amer industrial technologies custom manufacturer code tanks equipment nuclear nonnuclear power plants nasa etc 30 employees responsible development welding including gtaw gmaw fcaw saw smaw processes fabrication material handling material processing procedures well development design document control general engineering procedures managed project budgets ensure profitable delivery ensured utilization adherence proper procedures planned fabrication processes resources used daily basis qualified certified lead auditor major contributions built production depart staff zero 20 5 weeks completed nuclear safetyrelated project 20 days early 15 budget provided quotations quick turnaround projects maintained production schedules budgets effectively oversaw successful early delivery nuclear nonnuclear projects totaling 15mm directed workflow supervised trained engineering production department personnel staff ranging 1020 employees also developed estimates jobs company bidding created longterm fabrication schedules including resource loading personnel equipment meet customer expectations strategically planned short longterm projects production department engineering department proactively led development commercial grade dedication program accordance 10cfr50 appendix b asme nqa12008 2009 add asme section iii nca38004000 conducted internal quality audits external vendor quality audits evaluating vendors placement qualified suppliers list project manager large fabrication project including 10 large diameter stainless steel process vessels project value exceeded 30mm supervised designers engineers well managed staff 610 employees responsible maintaining project schedule purchasing materials services equipment creating workflow documents including job travelers weld maps preparing code calculations major contributions developed new standardized drawing design calculation procedures streamlining preparation approval process reduced time required approximately 30reduced fabrication inefficiencies streamlining schedules workflow documentation saving approximately 10 overall project budget directed workflow supervised trained engineering drafting department personnel managed engineering 30mm nuclear safety related project including 10 large stainless steel process tanks provided technical oversight fabrication activities efficiently reorganized nuclear commercial quality programs exceed current requirements cofounder january 2008 january 2009 company name city state balance plant engineer january 2007 april 2008 company name city state corporate thermal performance engineer june 2005 january 2007 company name city state fellow july 2006 september 2006 company name city state chosen 1 2 exelon nuclear employees 1 5 americans attend world nuclear university intern june 2002 august 2002 company name city state education ms mechanical engineering 2005 tulane university city state mechanical engineering bs mechanical engineering 2003 tulane university city state mechanical engineering linstitut francais de méchanique avancée ifma city france semester abroad program design heavy truck tires michelin tires affiliations engineering intern certification louisiana pursuing professional engineering license skills academic ansys autocad budgets budget c programming cad clients delivery product development documentation drafting functional drawing macintosh market materials math matlab meetings excel ms office powerpoint 2000 windows 95 98 word operating system personnel 35mm proengineer processes purchasing quality quick safety solidworks troubleshooting unigraphics vista welding workflow additional information academic memberships student member tulane university deans advisory board outstanding teaching assistant department mechanical engineering 20032004 tau beta pi national engineering honor society pi tau sigma national mechanical engineering honor society american society mechanical engineerstreasurer tulane chapter 20002003 golden key honor society awards 2002 ashrae outstanding junior award excellence field thermal studies fluids 2014 ironman lake placid finisher | ENGINEERING |
staff accountant experience august 2013 current company name city state accounting manger report cfo manages 4 colleagues accounting department consists 2 accounting clerks 1 financial analyst 1 volunteer lead person aspects close including preparing entering 30 journal entries preparation 35 balance sheet reconciliations developed new easier ways journal entries month end process using microsoft excel reduced journal entry keying day half allowing time analysis revamped old cost reporting 990 templates using excel make process easier colleagues would enter information system cut lead processing time making entire submission time faster system senior leadership selected point person help system office install run peoplesoft finance st marys hospital directly responsible training staff hospital assisted system developing financial statements used today assisted hospital directors planning execution departments aop next fiscal year assisted making 5 million dollar turn around total hospital ebida fiscal year 2015 responsible maintaining tracking 75 million hospital fixed assets developed new fte position control productivity report using complex queries reports microsoft access june 2006 august 2013 company name city state staff accountant report finance supervisor assisted financial month end close preparing 20 journal entries 25 balance sheet reconciliations developed various sales tgp contribution margin reports using microsoft access excel led division creating projects would strip relevant information report put excel using monarch data mining software developed 30 models division use developed excel macros help make entering journal entries easier month end corporate office started using month end close assisted developing automated reporting system would distribute reports sales force senior management every morning led department helped maintain division infrastructure developed reports track assets give check list case hard drive crash maintenance activity report still used day division created sales report excel used links macros formulas show sales persons sales tgp cases using drop box selecting name december 2003 june 2006 company name city state accounts payable report controller accountable coding paying accounts payable invoices including getting management signature along following invoice discrepancies assisted getting purchase orders warehouse entering purchase order system developed new spreadsheet help track fuel expense tracking operations assisted month end close process asked take sales tax beverage tax journal entries division accountable 5 balance sheet reconciliations division developed spreadsheet keep track customer credits salesman reimbursements developed report show many purchase order shorts vendor warehouse id staff accountant march 2001 december 2001 company name city state reported assistant controller accountable inventory 15 sprint stores area led month end inventory counts store would send results would match purchase order sales make sure everything tied accountable process stolen warranty damaged phones making sure received correct credit back sprint education irs 990 tax reporting submission cms cost reporting submission property tax exemption submission aop budget planning bachelor arts accounting may 2000 western illinois university city state accounting associates degree accounting may 1997 black hawk college city state accounting st marys hospital leadership team skills accounting accountant accounts payable balance sheet budget planning cms controller credit data mining senior management finance financial financial analyst financial statements fixed assets hard drive inventory leadership macros microsoft access microsoft excel excel office monarch month end close process month end close next peoplesoft coding reporting sales spreadsheet supervisor tax phones | ACCOUNTANT |
engineering assistant summary knowledgeable engineering superintendent wellversed supporting projects managing related documentation firstrate multitasker problemsolver organizer methodical thorough approach proficient power points word documents skills administrative support ap critical thinking doors engineer senior management forms functional leadership machinery navy oil organizational pearl personnel personnel management pick problem solving progress project management proposals quality assurance repairs reporting requirement switches time management troubles technical review blueprint understanding project support document control engineering operational functions sharepoint manufacturing systems integration team management experience 012019 current engineering assistant company name city state annual salary 60468 usd hours per week 40 series 0802 pay grade e7 im currently engineering professional 20 years experience department navy continually providing technical expertise twelve ships stationed throughout waterfront also provide technical expertise visiting ships trained assisted well 60 junior senior enlisted commissioned officers problem solving management equipment repairs throughout water front primarily responsible maintenance training homeported surface ships joint base pearl harbor hickam jbphh hawaii operational area ship ever missed mission requirement im serving position preparing multiple ships forward deployed fleet operations also providing administrative support family members sailors fall command electrical superintendent responsible operating repairs performing organizational intermediate maintenance electrical components integrated bridge control systems gas turbine engines main propulsion machinery auxiliary equipments prolusion control systems assigned electrical electronic circuitry printed circuit alarm warning circuitry adjust indicating micro switches determines fuel tank level dispose hazardous material hazmat document meter readings inspects fluid samples inspect hazmat storage areas maintain air compressors air systems alarm indicating systems alarm monitoring systems ams automatic control valves automatic electronic controls auxiliary control console acc bell data logger blowin doors bus transfer switches cannon plugs console cooling fan components console filters damage control console dcc demister pads detector components electrically operated valves electric plant control console epcc electrical controllers electrical motors electrical relays fuel oil coalesces fuel oil systems halon systems hydraulic systems indicating relays intake louver hatches lever control components light emitting diode led circuits local operating panel lop maintains gas turbine gt compressor sections engine components fuel system components fuel systems generators generators assembly components inlet exhaust systems components lube oil systems module components power turbine components water wash systems operates gas turbine gt engines generator sets remotely locally operates lube oil systems jacking gears local operating panels lop lube oil service systems seawater cooling pumps main switchboards waste oil systems ships control console scc perform gas turbine gt engine components functional checks preoperational engine support systems alignment checks generator sets preoperational support system alignment checks replaces automatic control valves frequency regulator components tests electrical transformers equipment vibration sensors ships service air systems adjusts auxiliary control console acc frequency regulators fuel systems control console fscc voltage regulators approves repair quality assurance forms maintains controllable pitch propeller cpp controllable reversible pitch crp systems converter inverter components electronic enclosures fuel systems control console fscc indicating micro switches prewired board print circuit board components salinity cells torsion meters operates maintains propulsion auxiliary control console pacc propulsion control console pcc prepare equipment calibrations schedules repair quality assurance forms review automated alarm data logs engineering equipment degradations repair quality assurance forms shiptoshore maintenance progress reports test troubleshoot auxiliary control console acc converter inverter components indicating micro switches test frequency regulators hydraulic system components voltage regulators update engineers bell logs reviews engineering equipment degradations provides technical administration leadership project management communications gas turbine systems technicians support twelve different federal assets throughout waterfront effectively manage assets personnel located throughout waterfront used highly developed critical thinking skills personnel management skills efficient time management skills successfully deployed skills aided ability deliver uninterrupted services multiple assets allowing department navy utilize asset discretion without delay routinely seek professional development continue hone skills proficient selecting appropriate means methods funding source personnel maintain assets early detection faults would delay mission requirements appropriately pick correct funding vehicle future maintenance actions includes major projects modernization projects sustainment projects recurring maintenance assignments current work assignments highly time sensitive due continuous operational requirements fully capable meeting deadlines working within rigid timeframes gauging progress using quantifiable measures milestones fully capable reporting progress senior management tasked subject matter expert developing modernization projects scope work also subject matter expert sustainment projects assisted development requests proposals 062014 122018 electrical superintendent company name city state uss john paul jones ddg 53 unit 100158 box 1 fpo ap 966691271 joint base pearl harbor hickam hawaii united states annual salary 60468 usd hours per week 40 series 0802 pay grade e7 oversaw master project scheduling well plans specific materials work assignments required complete job performed efficiency quality installing repairing electrical projects provided empowering leadership ensure positive production outcomes consistent team morale checked compliance quality work performed kept team members worksites compliance safety standards developed improved training protocols alignment company goals monitored compliance local state codes job specifications deliver superior quality resolved production challenge including supply shortages inclement weather delays initiated updated drawing package increase manufacturing productivity supported advised mentored levels personnel followed electrical code manuals install repair electrical systems provided technical supervision support instrumentation electrical ie supervisors instrument electrical planners contract personnel took ownership electrical crew schedule developing short longterm lookahead schedules align execution plans 102007 112010 engineering assistant company name city state annual salary 45000 usd hours per year 40 series 0802 pay grade e5 e6 uss port royal cg 73 fpo ap 966751193 joint base pearl harbor hickam hawaii united states supported advised mentored levels personnel enforced safety regulations penalized workers following work safety agreements reviewed monitored cost manhour budget installation process develop staff facilities equipment tool requirement plan functioned crew leader overseeing work lowerlevel licensed electricians trade helpers followed electrical code manuals install repair electrical systems obtained proper permits carry electrical work facility construction projects generated highly productive cycle times labor equipment materials identifying evaluating job cost reduction strategies provided technical supervision support instrumentation electrical ie supervisors instrument electrical planners contract personnel took ownership electrical crew schedule developing short longterm lookahead schedules align execution plans meticulously tested installations check continuity circuits compatibility safety components using test equipment ohmmeter amp meter voltmeter oscilloscope delivered positive reinforcement constructive criticism employee work efforts investigated accidents injuries preparing reports findings coordinated efficient maintenance schedules keep systems running peak levels researched provided timely resolution service discrepancies eliminated knowledge gaps managing continuous training mentoring strategies new junior personnel established enforced clear safety policies protect workers injury monitored employee work levels optimized performance strategic approaches determined schedules sequences assignments work activities based priority quantity equipment personnel skill 102002 092007 electrical apprentice company name city state annual salary 35000 usd hours per week 40 series 0802 pay grade e1 e5 listened directives senior electrical professionals complete efficient tasks completed semiskilled skilled work supervision fully qualified supervisors maintained organization cleanliness safety work areas gathered required tools equipment task increase efficiency promoted workplace safety reported potential hazards quickly work center supervisor utilized knowledge equipment test wiring system parts electrical flow function reviewed blueprints electrical schematics perform tasks specifications put new new electrical components fixtures motors operated hand power tools diagnostic equipment complete various aspects jobs inspected existing wiring identify problems short circuits examined tested electrical systems locate loose connections faults make proactive repairs followed relevant electrical building codes job set equipment configured settings optimal performance demonstrated strong foundation safety knowledge implemented industry best practices built controllers panels complete system installations education training 092000 ged state ohio city 022002 military training identify basic engineering navy course a6510118 engineering common core city 032002 nv17040420 basic propulsion equipment navy course a6510120 engineering mechanical city 052002 navy course a6520298 gas turbine mechanicalelectrical school navy course a6520298 gas turbine mechanical city 082002 nv17151793 navy course a6510119 navy course a6510119 engineering electrical city 082003 a6520240 shipbd gage cal navy training history course a6520240 navy course a6520240 shipbd gage cal city 092009 navy course a4950018 shipboard firefighting navy course a4950018 shipboard firefighting city 022010 navy course a6520188 waste heat boilers navy course a6520188 wh bwfw tt cert city 012011 navy course a0120077 class facilitator instructional delivery continuum city 022015 navy course g6510613 machinery control system navy course g6510613 machinery control system city 022019 navy course j5000029 marine maintenance ship repair 3m system coordinatorinspector city | ENGINEERING |
senior accountant finance controller summary aim work progressive organization growth oriented position gives enough scope sharpen skill accordingly latest demands time work towards growth organization seek challenging avenues knowledge experience matches organizations growth continue achievement organizational goals betterment career prospects highlights msword msexcel windows internet software hardware tally peach tree manual accounting leadeship well knowledge complete erp system working closely accounting modules per business rules ample knowledge basic computer applications use full daytoday office administration created maintained efficient communication system within assigned department across departments well knowledge various accounting softwares accomplishments title study working capital management client ulccs private limited 45 days duration 2012 description project entitled “ study working capital management ” study various aspects related company peer groupswhich includes fund holding statement income statement balance sheet key financial ratios variance analysis done know financial performance company experience senior accountant finance controller nov 2013 aug 2015 company name responsible safeguard companys revenue ensuring products services well marketed existing clients covered type concerned duties include data entry bank reconciliation debtors creditors reconciliation keep company documents data confidential handling petty cash book managing accounts receivables payables review accounts statements periodically maintaining payroll invoicing lc preparation invoice factoring payroll administration salary employeesin tally excel internal auditor feb 2010 jul 2011 company name performs administrative clerical duties ensures adequate monitoring supplies materials required ensured proper inventory responsible safeguard companys revenue ensuring products services well marketed existing clients ensure suppliers parties paid time covered type concerned duties include data entry bank reconciliation debtors creditors reconciliation review accounts statements periodically maintaining payroll keep company documents data confidential handling petty cash book maintenance accounts file ensuring accuracy completeness managing accounts receivables payables coordinate banks assistant accounts clerckdocument controller jan 2008 jan 2010 company name state charge recording filling personal data every staffs bank maintenance accounts file ensuring accuracy completeness managing type files handling petty cash book covered type concerned duties include data entry bank reconciliation debtors creditors reconciliation review accounts statements periodically prepared supporting documentation auditing whenever customers auditors required education mcom master commerce commerce 2013 madras university city state india affiliated madras university 2013chennaiindiadistance educationand specialised commerece mba finance marketting 2013 karpagam university college city state india successfully completed 20112013 batchspecialized finanace marketting bcombachelor commerce commerce 2010 calicut university city state india specialized commerece accounting softwares certifications proffessional accounting 2009 ipa city state india gpa gpa 72 gpa 72 mba certifications diploma business proffessional programmer olevel duration 1 year platform windows certified doeacc society govt india business professional programmerolevel aictedit scheme description objective course programming computers solving problems title microsoft office duration 6 month platform windows description completed office automation including msoffice excel title professional accounting duration 6 months platform windows accounting practice practical accounting certified cpa ipa vatakara description complete manipulation accounting softwares manual accounting languages english malayalamhindi tamil read write english arabic hindi malayalam personal information date birth 14051987 marital status engaged permanent address rabiyas house vatakarabeach po kozhikode kerala676506 nationality indian languages known speak english malayalamhindi tamil read write english arabic hindi malayalam current location doha qatar driving licence indian passport j1888069 visa status yearly work visit qatari id 28735642209 additional information highly committed positive attitude self confident dedicated diligent worker result oriented given time adaptable environment carries valid indian driving licence ability face challenging responsibilities strong positive attitude quick adaptability flexibility work selfstarter seeks new challenges responsibilities ability work independently part team professionals levels skills academic accounting accounting software accounts receivables administrative auditing balance sheet bank reconciliation basic book clerical hardware computer applicationsclients data entry documentation erp erp 9 filling financial inventory invoicing managing materials msexcel excel msoffice microsoft office windows msword office administration office automation payables payroll peach tree peachtree programmer programming read recording scheme type variance analysis | FINANCE |
sergeant e5 aviation supply specialist summary highly motivated ambitious individual able give timely accurate advice guidance support team members individuals possess excellent management skills ability work minimum supervision whilst supporting fellow team members proven ability lead example consistently hit targets improve best practices organize time efficiently looking forward make contribution part team hopeful genuine opportunity progression highlights inventory tracking budget management shipment consolidations planning decisive inventory control warehouse fulfillment resultsoriented logistics network analysis detailoriented strategic planner cost reduction flexible works well independently customer serviceoriented accomplishments · received navy marine corps achievement medal serving squad leader2nd platoon female engagement team 2nd marine division forward coordinated three female engagement teams led 85 missions engaged 1900 local nationals 1300 engagements serving direct support 3rd battalion 2nd marine regiment march 2011 october 2011 · received navy marine corps achievement medal serving maintenance material control expediter support 31st marine expeditionary unit january 2009 july 2009 uncompromising work ethic daily determination unique skill liaison civilian military supply systems enabling vma211 fully support 31st meu operations · received certificate commendation serving expeditionary airfields supply warehouse clerk commanding generals inspection 2 august 2010 6 august 2010 superior leadership organizational skills managerial abilities · received letter appreciation volunteering teach mentor educate newly promoted corporals within marine wing support squadron 271 squadrons noncommissioned officer transition course nco suicide prevention experience 072013 072015 company name order track receive distribute organizational level maintenance consumable repairable material av8b harrier whilst phase maintenance inspection plan inventory management technique avoid shortages excesses charge tool control program respirator program verifying toolbox inventories respirators logs records date broken tool reports daily tools accounted logs properly filled prepared required documentation issue turnin consumable repairable components assist annual ammt identifying shelflife items ensuring correct inventory peb organized electro static discharge safe areas within federal safety regulations researched requisitioned squadron requirements nalcomis ooma tracked preexpended bin replenishments requisitions via nalcomis ooma legacy compiled reconciliation reports provided briefings debriefings assisted resolution customer complaints brief requisition delivery dates supervisors workers weekly basis supplying critical information throughout entire scheduling expediting process maintain records maintenance installation develop positive relationship staffs customer meet productivity goals update individual qualifications records iqrs maintenance personnel documented forms cases required emergency assistance within regulations safety policies procedures charge weekly payroll 20 crew workers diligently ensuring correct input individuals assigned hours include annual leave sick leave overtime 122012 122012 sergeant e5 aviation supply specialist supervised trained evaluated personnel marines proficiently support 10 marine aircraft squadrons 15 intermediate maintenance activities performed warehouse operation duties including receiving inspecting locating storing rotating safekeeping issuing preparing shipping material return disposal supplies equipment related support supply operations received processed estimated 1700 high low priority repairable requisitions direct turnovers monthly screened squadron requisitions via nalcomis processed accuracy maintained estimate 1700 assets 100 accountability valued 170 million dollars managed receipt stowage thru integrated barcode system approximately 10000 consumable line items estimated value 72 million dollars served senior supply liaison vmaq3 direct support red flag advanced aerial combat training exercise hosted nellis air force base yielded expeditious procurement 34 million dollars aircraft assets locally abroad 102010 012012 female engagement team liaison platoon leader company name city state successfully completed 5 month preafghanistan deployment training consisting enhanced marksmanship program improvised explosive device training casualty assessment immediate action drills combat lifesaving survival evasion resistance escape training peacetime governmental detention hostage detention basic combat trauma training tactical operator call medevac human terrain cross cultural engagement training combat lifesaving live tissue training search procedures pastudari language training contributing completion successful tour musa qaleh served team leader 3rd battalion second marines district stabilization thematic team providing expert guidance battalions critical health education intelligence oversight planning meetings submitted 125 action reports include detailed summary operations patrols engagements team participated within time frame 48 hours end mission via email secret internet protocol router network fet headquarters order provide timely assessment intel area operation coordinated scheduled employment three fets total six marines one corpsman within musa qaleh district center nowzad district center shirghazay directing strategic initiatives achieve completion staffing first womens center musa qaleh provided safe location women girls meet receive literacy health classes taught fet continued local women awards recognitions received navy marine corps achievement medal serving squad leader2nd platoon female engagement team 2nd marine division forward coordinated three female engagement teams led 85 missions engaged 1900 local nationals 1300 engagements serving direct support 3rd battalion 2nd marine regiment march 2011 october 2011 received navy marine corps achievement medal serving maintenance material control expeditor support 31st marine expeditionary unit january 2009 july 2009 uncompromising work ethic daily determination unique skill liaison civilian military supply systems enabling vma211 fully support 31st meu operations received certificate commendation serving expeditionary airfields supply warehouse clerk commanding generals inspection 2 august 2010 6 august 2010 superior leadership organizational skills managerial abilities received letter appreciation volunteering teach mentor educate newly promoted corporals within marine wing support squadron 271 squadrons noncommissioned officer transition course nco suicide prevention education specialized training certificates licenses permits marine aviation supply school usmc lance corporal leadership course usmc noncommissioned officers leadership course usmc sergeants distance education program usmc staff noncommissioned officer career distance education usmc naval aviation material control management usmc lean six sigma airspeed white belt course usn lean six sigma airspeed yellow belt course usn 24hour hazardous material handlers course usmc active forklift license willing travel relocate skills air force basic computer literate delivery directing documentation email forklift forms frame inspection 2 inspecting inspection intel inventory management inventory leadership team leader logistics managerial meetings mentor access excel office outlook powerpoint word navy naval network organizational skills organizational payroll personnel policies procurement receiving maintain records router safety scheduling shipping six sigma staffing strategic supervisory trauma unique additional information possess valid dod secret security clearance willing travel relocate | AVIATION |
customer success advocate professional profile operate register efficiently effectively keep receiving area organized maintain cleanliness area assist customers requests able help customers questions electronics ability work customers employees variety culturally diverse backgrounds ability analyze problemssituations make wellreasoned decisions communicate customers clearly efficiently person via telephone qualifications xp vista win7 win8 win10 strong knowledge linux operating system multiple distributions including ubuntu linux mint centos redhat proficient use macintosh operating systems proficient navigating editing registry files extensive knowledge using supporting microsoft office suite 2003 2007 2010 2011 2013 includes word excel powerpoint access lync livemeeting frontpage onenote publisher project extensive knowledge instant messaging clients microsoft lync skype business yahoo facebook messaging google hangouts etc proficient use videochat software google hangouts skype oovoo etc extensive knowledge using supporting email clients outlook gmail mac mail etc extensive use google apps extensive use virus protection virus removal software extensive knowledge pc components peripherals extensive knowledge building upgrading troubleshooting pcs proficient mounting configuring televisions audio equipment security systems introductory knowledge multiple coding programming languages python php javascript html extensive knowledge recovering failing operating systems data within corrupted machines strong knowledge raid storage configurations proficient using mobile devices email lync tasks required experience customer success advocate november 2015 current company name ability support multiple customers via live chat simultaneously monitor chat ticket queue escalation ticketschats tier ii support team needed technology support specialist june 2013 november 2013 company name city state oversee classroom operations assist classroom projectors computers install maintain upgrade computer hardware peripherals software centralsouthern nau extended campuses region assist users via lync telephone email person troubleshoot find solutions problems computer hardware software equipment computer issues install upgrade maintain configure antivirus applications faculty staff students maintain full virus protection constant support classrooms faculty computer projector network problems also continuous resource general technical questions modify existing television computer equipment adapt special needs work directly faculty students staff support distance education provide strong input requirements classroom computer lab equipment assist maintaining creating new documentation processes used across state computer labs classrooms user machines determine required hardware upgrades make recommendations based users needs coordinate nau department academic computing network infrastructure support faculty support units client applications distance education identify assist investigating issues circumstances provide recommendations alternatives difficult situationsquestion problems involving staff maintain create documentation processes used statewide campuses computer labs users proficient using program ghost install images lab user machines monitor naus task management environment work team solve close tickets made assisted north valley building move mountedinstalled 25 projectors set offices faculty staff also connected lab workstations classrooms proficient use active directory diamond postghost database ability work people culturally diverse backgrounds ability effectively prioritize use good judgment make effective use time demonstrated initiative productivity working independently familiarity tcpip networking routing network services install technician january 2012 june 2012 state installation television audio security equipment working audio video network wiringcabling responsibly mounting televisions speakers sound bars well tvaudio receivers required set wired wireless networking equipment properly run cables throughout officehome hardline merchandiser electronics associate june 2013 november 2013 company name city state education high school diploma 2014 sandra day oconnor high school city state bachelor science computer information technology 2017 northern arizona university city state computer information technology skills academic active directory antivirus audio cables cabling hardware upgrades computer hardware client clients database documentation editing email email frontpage ghost html php javascript linux mac macintosh messaging access excel mail microsoft office suite office windows operating systems outlook powerpoint publisher win win7 win8 word network wiring network networking operating systems operating system pcs pc components peripherals processes coding programming python raid redhat routing sound tcpip networking telephone tv television troubleshoot troubleshooting upgrading upgrade video vista | ADVOCATE |
hr customer service representative summary excellent team player legal background abilities interpret laws procedures policies processes clientoriented resultsdriven deadlineoriented high degree initiative capable undertake resolve numerous complex assignments minimal supervision outstanding interpersonal communication customer service skills adept organize plan prioritize tasks strong attention details comfortable working fastpaced multicultural environment experienced quantitative research data analysis highly proficient microsoft suite world excel power point working knowledge world bank group systems including people soft 91 sap remedy highlights hr policies procedures expertise new employee orientations peopleoriented organized staff training development accomplishments recognized top performer intake team successfully handled 4258 incoming calls represents 25 total incoming calls fiscal year 2014 15 average 10 incoming calls allocated intake team resolved approximately 80 emails inquiries weekly basis within average 14 days 30 less 2 days service level agreement experience 012002 hr customer service representative 112012 current company name respond inquiries hr policies procedures clients dependents via telephone emails fax walkins ensure queries logged tracked remedy database promote quality assurance liaise related departments include hr teams visa payroll accounting travel deliver timely service educate clients availability usage self service options contribute issues identification inclusion knowledge base research policies procedures including departmental federal agency guidelines provide current comprehensive responses run analyze daily reports benchmark employee performance compliance adhering 2 days service level agreement delivery service maintain tasks track respond deadlines priorities accomplishments recognized top performer intake team successfully handled 4258 incoming calls represents 25 total incoming calls fiscal year 2014 15 average 10 incoming calls allocated intake team resolve approximately 80 emails inquiries weekly basis within average 14 days consultant project manager 092009 072012 company name wrote policy procedures completed department health licensing requirements credentialing wrote business related correspondence collected data create client database organized client record filing updated maintained clients records held presentations business opportunities quest expansion little supervision prepared appointment package including salary fringe benefits letter intent security medical clearance processes created employee file checklist documents submitted application prepared comprehensive accurate materials presentation accomplishments obtained agency home health care license operate pennsylvania designed marketing plan increased clientele 3 startup venture liaison officer 072006 042009 company name city state organized presentations business partners regarding objectives achieve partnered physicians obtain prior authorizations services maintained managed 100 clients accounts ran reports evaluate employee productivity benchmark case load increase rate quarter another liaised clients physicians insurers management inquire potential service improvement suggestions communicated important service related information clients upper management provided feedback client promote quality service accomplishments created powerful information flow procedure improve communication developed reliable client health insurance database education master business administration business administration master private business law southeastern university city state france private business law skills accounting agency benefits clientele client clients database delivery department health fax filing hr insurance marketing plan materials payroll policies presentations processes quality quality assurance quest research service level agreement supervision telephone | HR |
instructional coach summary passionate hardworking educator 30 years experience curriculum instruction professional development worked elementary teacher sacramento county office education curriculum specialist instructional coach providing onsite support professional development teachers administrators throughout state recently focused helping districts transition common core state standards led numerous trainings implementation effective use classroom experience 112011 012015 instructional coach company name conducted researchbased professional development trainings teachers staff direct interactive instruction common core implementation strategies achievementfocused coaching provided training assistance standardsbased lesson design support students particular focus english language learners delivered inclassroom coaching services included demonstration lessons coplancoteach sessions observationfeedback consultations supported districts implementation synced solution webbased tool provides ccss scope sequence english language arts mathematics k12 unit progress monitoring assessments integration existing textbooks materials utilized pc microsoft office word outlook internet search engines daily basis 081997 122009 company name 012015 012012 curriculum specialist english language arts company name served coordinator reading lions project k3 funded packard humanities institute phi scheduled organized projectwide meetings events acted liaison phi 27 california school district coordinators served coordinator instructor recruitment support reading first ab466sb472 institutes recruited hired scheduled monitored evaluated 600 seasonal instructors statewide fiveday 40 hour professional development institutes open court reading 2002 hm reading 2003 scheduled organized training instructor workshops served lead instructor hm medallions member development team produced edited training materials k6 ela state adopted programs served sitecoordinator institutes 1200 participants various cities throughout california scheduled supported national presenters statewide reading lions center events utilized mac microsoft office word excel powerpoint filemaker pro daily basis 081981 061997 classroom teacher company name city provided instruction multiple content areas develop academic skills differentiating needed gate struggling students english language learners collaborated fellow teachers administrators instructional practice assessed recorded communicated students academic socialbehavioral progress planned coordinated outofclassroom learning experiences field trips science camp collaborated parents psychologists psychiatrists educational therapists tutors provide accommodations students specific learning disabilities behavioral needs education 1983 specialist credential mildmoderate coursework csu sacramento 19911995 multiple subjects credential csu sacramento 1981 life credential granted 1976 bachelor science anthropology university california city anthropology action learning systems direct interactive instruction action learning systems building background elamath common core state standards sb 472 training instructors lead instructor houghton mifflin reading medallion edition ab 1086 training yolo county office education structure english language ca reading nine conference los angeles ca readinglanguage arts framework teachers guide standards assessment conference asilomar multilevel staff development model sacramento city unified school district reading strategies intermediate grades davis usd using literature circles classroom learning journey organizing possibilities california student teachers association csus using short stories classroom california reading literature project academy csus connecting art literature walkinginto literature prediction activities ca association independent schools creative report writing comprehension strategies ca literature project interests maria arguelles jane fell greene louisa moats reading first principalcoach summit reading lions center making work english learners michael pressley reading comprehension linnea ehri ed kameenui louisa moats sally shaywitz national reading panel symposium g reid lyon national perspective improving reading achievement ed kameenui effective instructional support systems louisa moats morphology orthography spelling isabel beck questioning author jane fell greene language louisa moats california reading academy california reading literature project summer institute area iii writing project sacramento roger taylor phd strengthening program gifted students mel levine md cognition behavior dimensions attention language prototypes notable achievements served ca sbe mathematics reading professional development program review committee 2008 panel member ca sbe english language arts adoption 2000 2002 2008 teacher leader uc davis invitational cross project institute 1995 teacher leader california reading literature project 19931996 additional information professional development specialized training maria arguelles jane fell greene louisa moats reading first principalcoach summit reading lions center making work english learners michael pressley reading comprehension linnea ehri ed kameenui louisa moats sally shaywitz national reading panel symposium g reid lyon national perspective improving reading achievement ed kameenui effective instructional support systems louisa moats morphology orthography spelling isabel beck questioning author jane fell greene language louisa moats california reading academy california reading literature project summer institute area iii writing project sacramento roger taylor phd strengthening program gifted students mel levine md cognition behavior dimensions attention language prototypes notable achievements served ca sbe mathematics reading professional development program review committee 2008 panel member ca sbe english language arts adoption 2000 2002 2008 teacher leader uc davis invitational cross project institute 1995 teacher leader california reading literature project 19931996 skills academic arts art coaching ca content csu english filemaker pro focus instruction instructor mac materials math mathematics meetings excel microsoft office office outlook powerpoint word internet search engines organizing progress reading recruitment report writing research short stories staff development teacher training materials workshops | ARTS |
finance manager summary identified fraud 75000 litigations testified expert witness 2004 puerto rico superior court client case recovered 50000 saved 42000 claims two employees audit performed government development bank puerto rico wellearned reputation hardworking quicklearning organized team player skills budget control administration account reconciliations financial statement reporting analysis general ledger accounting data compilation journal entries payroll taxes return analysis puerto rico us auditing adhoc reporting experience 072015 052017 finance manager company name city state managed oversees finance department charter airline generated 42 million gross revenues responsible accounts payable adp payroll processing multiple bank reconciliations maintain general ledger financial reporting analysis adhoc reporting budget cash management handle monthly year end accounting process ensure accuracy integrity accounts coordinated analyzed fiscal budgeting systems initiate effective controls policies assured state federal compliance revenue expenditure position control documents maintaining internal control safeguards achieved accurate budgetary reviews forecasts develop projections executive management oversight reviews approves reimbursements manages petty cash fund bank accounts prepared financial statements accordance generally accepted accounting principles gaap maintained pertinent records fixed assets inventory system reconfigured systems resolved accounting errors ensured accurate efficient accounting processes internal control policies coordinated planning department preparations processes annual operating budgets documentation aviation industry reports directly ceo 042012 062015 staff accountant company name city state provided professional tax services ensure accurate financial statements tax compliance prepared compiled financial information preparing entries general ledger accounts detailing assets liabilities capital summarized balance sheets profit loss statements project company financial position 052000 122015 accountant company name city state managed overall operations provided accounting tax services smallmediumsized businesses provided business management consulting handled accounting system setup training bookkeeping account reconciliations general ledger processing payroll processing financial statements preparation provided individual partnership corporate tax return preparation services built startup zero clients 47 clients 150000 annually revenues ensured accurate consistent accounting process provide solutions maintaining improving organizations financial conditions devised set accounting systems quickbooks peachtree software applications prepared reports forms manuals accounting bookkeeping ensure proper data maintenance computed taxes owned prepared applicable tax returns statements ensuring compliance payment tax requirements maintained records government agencies represented clients taxing authorities increased effectiveness controls accuracy financial records efficiency operations resulting lowering tax liabilities increased refunds streamlined operations standardizing organizing accounting procedures ensured conformance procedural standards examining analyzing financial documents resolved client issues reconfigured systems revised resolved accounting errors prepared budgets forecasts review budgets vs actual ensure accuracy provided advice financial conditions analyzing business operations costs revenues obligations financial commitments recommended solutions various financial problems surveying operations according accounting needs 081993 052000 auditor manager company name city state charge accounting accounts diverse industries retail property management real estate specializing construction industry 091991 021993 staff accountant company name city state performed general accounting functions including preparation review financial analysis reports education training dec 1992 bachelor degree business administration accounting pontifical catholic university puerto rico city state business administration accounting activities honors national association tax professionals natp languages bilingual spanish english skills account reconciliations accounting general accounting accounting systems accounting system accounts payable adp adp payroll ad auditing balance sheets bank reconciliations bookkeeping budgeting budgets budget business management business operations cash management consulting client clients documentation english executive management finance financial financial modeling financial reporting financial analysis reports financial statements fixed assets forms general ledger general ledger accounting general ledger accounts government inventory macros ms excel microsoft office outlook power point word organizing payroll payroll processing peachtree pivot tables policies pr processes profit loss statements quickbooks quicken reporting bilingual spanish tax compliance tax taxes tax return preparation tax returns | FINANCE |
brand manager summary brand manager strong merchandising background experience business development sales marketing understands excels analytical creative thinking highlights excellent time management skills strong communicator entrepreneurial thinker selfmotivated goaloriented experience 072015 current brand manager company name leads analysis development merchandising strategies across categories focus sales gross margin conversion customer retention acquisition develops manages relationships top level accounts establishing new cultivating existing business accounts partners merchandise planning forecast changes margin challenges achieve financial targets collaborates ecommerce marketing teams ensure onsite email promotions reflect merchandising brand strategies secures builds strategic brand partnerships 112013 062015 associate omni buyer mens nautica sportswear company name city state developed annual financial plans classification vendor level strategized custom assortments meet sales margin plan identified product trend opportunities within classifications strategized key items promotions negotiated product availability distribution pricing maximize profits margin 072012 102013 assistant buyer mens dress casual pants company name city state assisted buyer monthly forecasting vendor department level tracked managed receipt flow process communicated vendor partners newness timely deliveries planned coordinated weekly marketing events categories 102010 062012 assistant planner womens shoes company name city state determined executed replenishment allocation strategies maintain healthy stock levels 500 individual stores worked vendors securing additional inventory drive sales education 2010 bachelor arts strategic communications elon university city state skills microsoft excel microsoft powerpoint microsoft word | APPAREL |
business development representative summary experienced customer service professional extensive skills growing exceeding sales multi million dollar business operation food beverage industries financial services heath care industries adaptable results orientated focus bottom line results proven track record achieving exceeding standards performance set sales project skilled utilizing technology tool improve organizational efficiency highlights customer relationship management project management customer retention satisfaction evaluating customer needs team builder training development business development sales management analysis experience business development representative march 2010 current company name city state achieved customer service objectives contributing customer service information recommendations strategic plans reviews preparing completing action plans customerservice standards resolving problems completing audits identifying customer service trends determining system improvements determined customer service requirements maintaining contact customers visiting operational environments conducting surveys forming focus groups analyzing information increased product awareness levels grew profit margins negotiations store managers regional managers implementation instore merchandise displays product assortments pricing structures sales allowances rebates monthly promotions managed sales team assisted navigating retail accounts align needed resources support ensure specific client andor customer initiative success successfully raised capital assist growth licensed healthcare representative december 2008 march 2010 company name city state managed high volume call activity healthcare providers cigna clients utilized health insurance expertise advise clients best insurance choice meet needs maintained networkspartnerships internal external partners expedite client processing effectively assessed patient needs resolved client conflicts utilized technology expedite client verification documentation service outside sales manager march 2005 december 2008 company name city state responsible overall development north miami territory selling occupational physical therapy solutions focus primary care specialists hospital based physicians effectively leveraged resources within fixed budget increase sales add value difficult access high volume urban customer base managed administrative functions including daily synchronization call activity expense reportingperformance trend analysis sales tracking successfully collaborated territory partners contribute team success developed maintained networkspartnerships external community advocacy groups pharmacies manager trainee may 2004 march 2005 company name city state responsible overseeing daytoday operations rental location increased business forecasting counter sales rate management order remain competitive marketplace utilizing fleet profitable level managed team members job performance including counter sales responsible team member development education mba business administration 2009 university phoenix city state business administration bs psychology 2002 florida state university city state psychology skills administrative functions budgeting budget business development competitive contracts contract negotiation client clients documentation senior management expense reporting focus forecasting insurance inventory team building leadership access microsoft office suite microsoft project negotiating networks physical therapy primary care quality quick books reporting safety selling sales strategic strategic planning supply chain management transportation trend | BUSINESS-DEVELOPMENT |
director business development summary looking greatest opportunity use years experience business development client relationship buiding work reputed company help grow prosper skills business development client relationship builder alternative transportation specialist client account management contract negotiations customer driven experience 052009 current director business development company name city state responsible developing new business opportunities corporatemuniciple university markets 43 million annual revenues created 25 new commuter programs ground fortune 500 companies bay area created new revenue streams new municiple university accounts including city los angeles university california berkeley san francisco state university 10 million annually accountable marketing prospecting cold calls networking responsible face face meetings presentations prospective clients manage follow process including sending follow marketing materials phone calls emails dialogue consistent basis relationship recognized obtained new multimillion dollar account within first four months employment develop prepare proposals major private municipal transportation projects cold calls requests proposals executive management corporate accounts include many high profile silicon valley fortune 500 companies networking business development many associations including act boma san francisco boma silicon valley apta calact gbta various bay area organizations 022006 052009 bay area general manager company name city state executive management bay area market responsibilities include marketing business development operations accounting related functions management oversight approximately 80 locations throughout bay area encompassing san francisco oaklandeast bay san jose marin county 65 million dollars gross parking revenues annually locations included management fee incentive fee locations company lease locations reverse lease risk management fee locations successful business transactions 35 new locations bay area region additional net profits 750k annually achieved successful expansion municipal market contract awards ac transit bart bay area rapid transit additional contract awards new business achieved result achieved additional regional expansion market margin successful award city san jose contract opening new market opportunities region successful contract renewal 15 existing contracts bay area increasing profits 5 existing net profit projections store sale performance oversight bay area team 35 management professionals accounting clerical staff oversight employee base 200 parking professionals union non union environments responsible annual budget preparation performance bay area region including store sale performance new business development general administrative projections achieved positive financial results successful integration bay area operations reducing overhead technology best practices improvement 300000 bay area net profit responsible monthly financial analysis performance bay area locations implemented immediate changes proactive measures adhere expectations maintain budgeted targets corporate liaison union contracts bay area accomplishments included successful negotiation san francisco teamsters local 665 contract resulting payroll overhead freezes aid maintaining current profit margins uncertain real estate conditions successful implementation bay area marketing campaigns ancillary revenue opportunities increase profits existing locations 022004 022006 general manager company name city state executive management oversight 35 locations including hotel office properties hospitals government agencies generating 6 million annual revenues marketing networking obtained 5 new locations first year general manager generating 70000 additional net profit annually successful implementation corporate policies procedures locations city office creating efficient revenue controls immediate reduction liabilities risk financial losses implementation employee development projects awards programs increase low employee morale high turnover ratios 022003 022004 operations manager company name city state managed team 9 project area managers operations 20 locations including class office properties university north texas parking operations reunion arena presbyterian hospital operations developed proformas proposals new location opportunities assisted general manager proposal preparation presentations responsible budget preparation analysis profit loss statements maintained client relationships high profile companies including crescent real estate equities cousins properties trizec properties trammel crow cushman wakefield equity office properties jones lang lasalle developed managers skills proper company accounting operating policies successful completion cps advanced management training program promoted general manager within two weeks completion 061999 022003 area manager company name city state promoted area manager within one year oversaw management team 25 employees including managers accounting personnel attendants responsible aspects operations including auditing billing functions operations monthly reporting maintenance projects developed positive relationships high risk clients daily contact various departments within area implemented tenant customer amenity programs locations enhance services value assumed additional management oversight additional properties including downtown class office properties offsite management billing accounts garage operations improved net operating profit additional operation 5 new technology policy procedures education training bachelor science business administration marketing management east central university state business administration marketing management activities honors san francisco boma association commuter transportation northern california board member boma silicon valley international facility managers association san francisco silicon valley east bay corenet northern california skills client relations business development sales proposal preperation crm planning management cold calling networking budget preparation contract negotiations executive management financial analysis marketing transportation route planning analysis | BUSINESS-DEVELOPMENT |
patient access rep summary dependable computer application analyst comprehensive experiences diagnosing troubleshooting network hardware desktop issues tracking evaluating infrastructure incidents diverse industry experience health care government expertise includes systems applications technical helpdesk experience information protection analysis oncall experiences troubleshooting distributed multitier environments advanced skills using epic medical software register patient train doctors nurses inputting medical information epic system accomplishments epic pelican project team member lsu medical science center domain system fmol health system combined worked epic software golive team troubleshoot acted lead application analyst lsu medical science experience patient access rep 032015 current company name city state responsible obtaining complete accurate demographic enters data computer thoroughly patients notifies patients copayments deductibles deposits train new employees navigate epic software geek squad consultation agent 062014 032015 company name city state diagnosed resolved clients computer problems upgraded hardwaresoftware clients computers knowledge skills microsoft operating systems removed viruses malware clients computers technical support specialist 092013 122013 company name city state demonstrated advanced product knowledge att products open manage trouble ticket system issues patient courteous friendly customers times abide supported management directives ehr application analyst 102011 032012 company name city state worked closely medical staff assure epic access supported end users locally remotely technical issue worked epic golive team staff implement epic troubleshoot issues arise assured interfaces work computer analyst 022009 122011 company name city state provided primary technical support 5000 staff trained employees updated new training documentation setup new accounts doctors employees strong clinical back ground using electronic medical records computer asstfunctional adm 062001 032007 company name city state resolved computer desktop laptops issues knowledge skills using remedy footprints led team morning meeting update management team recommended new software management needed education bachelor science computer information systems telecommunication systems support 2008 tulane university city state usa associate science computer network engineering 2002 delgado community college city state usa military united states navy veteran honorable discharge technical skills system software adobe dreamweaver skills monitoring daily production runs technical support ie disc backups database verifications statistics reports performed complexity installation maintenance software skills electronic medical records adobe flash help desk software html libm mainframes access excel microsoft office microsoft operating systems powerpoint word network support installed provided daytoday end user support local area network identifying analyzing testing correcting program machine data procedural problems researched tests document network lanwanenterprise operating system application software products peripheral hardware installs software hardware order manage monitor support extensive computer network assisted monitoring performance efficiency enterprise network understand protocols tcpip active directory database epic ibm database programming skills documentation html website design trained professional users system document programming efforts maintenance utilities performed system programming support run jobs troubleshoot issues storage area networks skills communication skills excellent verbal written communication skills emphasis customer support including experience handling difficult customers conflict resolution excellent interpersonal skills ability work collaboratively team environment capable seeing managing project start finish problemsolving skills certification candidate project management professional pmp | AGRICULTURE |
branch manager summary 5 years successful experience customer service support recognized strengths account maintenance problemsolving troubleshooting sales staff support planningimplementing proactive procedures systems avoid problems first place ability work partnership leaders different partners within company bilingual professional able speak spanish english fluently ability train motivate supervise customer sales service employees ability multitask within fast paced environments capable administrating high budgets producing profits raising company standards synopsis achievements increased traffic customer retention 10 developed great working relationships coworkers peers resulted great team engagement success proactive planning led notable increase drive efficacy team consistently recognize top performer top 10 company utilized tools provided audit customer satisfaction raise standards exceeded expectations raised bar manager retro fitness administrating company standards implementing improved techniques accomplishments achievements alpha phi sigma rutgers school criminal justice deans list rutgers newark experience branch manager 012015 company name city state work closely partnership owners business coaching peer leaders customer experience serving face company community •market promote gym center increase number members • oversee recruitment training monitoring staff including disciplinary action needed • financial management track income expenditures balance safe set goals month refer delinquent accounts create monthly reports worked accounts payable receiver • respond resolve complaints incidents • reinforce club policies including cancellationsrevocations memberships acting final decisionmaker member service problems may arise skills used lead ethics integrity embrace diversity inclusion possessed indepth knowledge products systems model behavior coach team success use initiative good judgment manage stores budget lead store achieve projected results success including hiring coaching training developing store team members achieve consistently high performance objectives follow polices determined board directors prepare documentation reports routine customer correspondence future reference purpose manager 012014 012015 company name city state increased traffic customer retention 10 developed great working relationships coworkers peers resulted great team engagement success proactive planning led notable increase drive efficacy team consistently recognize top performer top 10 company utilized tools provided audit customer satisfaction raise standards exceeded expectations raised bar manager retro fitness administrating company standards implementing improved techniques recruited interviewed qualified candidates open positions placed qualified candidates assignment held full responsibility accounting finance budget operations created promotional materials advertise organization promote growth maintained personal rapport winwin relationships vendors members customers skills used implementing change effectively strong people management skills excellent mentoring motivational skills extensive product knowledge financially commercially aware customer service specialist 052012 122013 company name city state ensure provide excellent customer service phone email chat etc timely accurate manner serve liaison customer support team management customer improve customer service business productivity assisted duty manager maintaining gym checking inventory counting register administering payments members solicited received feedback improve efficiency services assist training peers improving customer support service provided childsitting service customers education bachelor science criminal justice anthropology 2014 state university new jersey city state united states gpa 360400 affiliations cumme laude achievements alpha phi sigma rutgers school criminal justice deans list languages bilingual professional able speak spanish english fluently conversational portuguese skills accounts payable audit budget budgets coaching correspondence delinquent accounts diversity inclusion documentation financial management human resources increase maintenance payroll proactive problemsolving recruitment sales sales staff satisfaction self motivated troubleshooting customer service customer support front desk inventory liaison payments receptionist retail sales training account maintenance | FITNESS |
executive sous chef summary dynamic resourceful skilled executive head chef 25 years success fine dining casual dining catering skills staff development training inventory control servsafe certified operations management follows propers sops organizations focused disciplined crossfunctional team management high volume production capability welltuned palette supervision training focus portion cost control bilingual englishspanish featured carroll county times core accomplishments successfully managed two kitchen staffs 40 employees high volume dinner services 250 diners night experience executive sous chef dec 2016 current company name city state taste prepared dishes observed color texture garnishes adhere staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented support companies sops effectively managed assisted kitchen staff producing food banquets catered events member dining areas consistently kept clean safe environment adhering federal state local sanitation safety requirements followed proper food handling methods maintained correct temperature food production ensured smooth kitchen operation overseeing daily product inventory purchasing receiving followed proper food handling methods maintained correct temperature food products enforced appropriate workflow quality controls food quality temperature provided nutritious safe visually appealing innovative properly prepared flavored food executive chef jan 2012 dec 2016 company name city state reduced food costs 2 expertly estimating purchasing needs buying approved suppliers systematically tasted smelled prepared dishes observed color texture garnishes expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented supported company initiatives programs effectively managed assisted kitchen staff producing food banquets catered events member dining areas consistently kept clean safe environment adhering federal state local sanitation safety requirements ensured smooth kitchen operation overseeing daily product inventory purchasing receiving followed proper food handling methods maintained correct temperature food products consistently produced exceptional menu items regularly garnered diners praise conducted daily inspections maintained food sanitation kitchen equipment safety reports regularly developed new recipes accordance consumer tastes nutritional needs budgetary considerations enforced appropriate workflow quality controls food quality temperature developed strategies enhance catering retail food service revenue productivity goals provided nutritious safe visually appealing innovative properly prepared flavored food consistently tasted smelled observed dishes ensure visually appealing prepared correctly correctly safely operated kitchen equipment accordance set guidelines actively participated staff meetings operated effective management team leader identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction built fostered team environment expert final plate preparation authentic presentation executive chef apr 2005 company name city state reduced food costs 2 percent expertly estimating purchasing needs buying approved suppliers expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented supported company initiatives programs effectively managed assisted kitchen staff producing food banquets catered events member dining areas consistently kept clean safe environment adhering federal state local sanitation safety requirements followed proper food handling methods maintained correct temperature food production ensured smooth kitchen operation overseeing daily product inventory purchasing receiving followed proper food handling methods maintained correct temperature food products consistently produced exceptional menu items regularly garnered diners praise prepared healthy enjoyable breakfasts dinners diners conducted daily inspections maintained food sanitation kitchen equipment safety reports regularly developed new recipes accordance consumer tastes nutritional needs budgetary considerations developed strategies enhance catering retail food service revenue productivity goals enforced appropriate workflow quality controls food quality temperature provided nutritious safe visually appealing innovative properly prepared flavored food education training bachelor arts culinary arts 2001 culinary arts bic city state united states classes restaurant facility operations coursework pastry arts courses food preparation kitchen management patisserie confectionery international cuisine nutrition courses skills arts budget color cost control staff training english estimating focus functional inventory management inventory inventory control team leader meetings negotiator operations management problem solving producing program development purchasing quality receiving retail safety spanish staff development staffing supervision team management workflow | CHEF |
consultant skills assessment project management consult clients gain detailed information used develop comprehensive project plans tasks process improvements ability devise implement processes procedures systems internal controls strengthen operations enhance customer satisfaction professional training development extensive knowledge electronic health care software clinical functionality relates clinic workflow including documentation orders medications experience 012014 current consultant company name city state currently contracted community health systems chs franklin tn work training manager coordinator manage training issues risks associated projects using standard tools processes collaborate chs project team populate establish training environments training activities apply principles adult learning theory group dynamics group facilitation needs analysis program design evaluation change management daytoday practice program offerings provide webex sessions well onsite training classes necessary ensure training sessions consistent regulatory clinical workflows work organizations solve issues create value maximize growth improve business performance assist follow evaluations recommendations improving usage software systems various clinics specialties advise clients use information technology meet business objectives overcome problems provide strategic guidance regarding technology infrastructures enabling major business processes enhancements 012006 012014 project manager company name city state provided strategic management operational oversight support teams consisting 6 direct reports 55 technicians output device service support including budget control production timetable status reporting clientproject team coordination quality assurance designed deployed several highly successful projects ground managing aspects projects including customer support client services operations quality assurance ensured monthly service level agreements met worked monitor track report progress project plan senior management accomplished project fielding deployment time within budget responsible comprehensive planning systems fielding deployment tasks budget created policies procedures incorporate day day activities output device technicians throughout army corp engineers asset manager configuration item owner 12000 output devices led dedicated nondedicated resources accomplish project fieldingdeployment phase promoted teamwork cooperation achieve objectives interacted internalexternal senior management client side organization side conducted weekly integrated project team meetings output device technicians support team asset management configuration management database processes procedures 011999 012006 project lead company name city state provided technical support central office well site offices included windows 2000xp windows 20002003 server operating systems served project manager 18month private branch exchange pbx voice internet protocol voip conversion project served single point contact data network communication design development installation documentation problem resolution completed maintenance troubleshooting documentation network architectures including cisco switches routers virtual private networks vpns firewalls monitored administered print file application email servers implemented maintained network security policy education training august 2003 master science management florida institute technology city state management may 1992 bachelor science computer information sciences alabama university state computer information sciences skills army asset management budget business processes change management community health configuration management conversion client clients customer satisfaction customer support database documentation email senior management firewalls group facilitation information technology managing meetings exchange office windows 2000 windows 2000 needs analysis network security network networks operating systems pbx policies problem resolution processes program design evaluation progress project management project plans quality assurance quality assurance reporting routers servers service level agreements strategic strategic management cisco switches teamwork technical support troubleshooting voip workflow | CONSULTANT |
sales summary account manager focused maximizing sales managing accounts systematically logically believes consistency dedication build successful business partnerships excel building loyal customer base achieve short longterm organization sales goals highlights superior communication skills cheerful energetic effective team player staff training development resolutionoriented dependable reliable accomplishments responsible training new employees aspects distribution sales ensured one hundred percent compliance company rules regulations established new accounts client interaction monitored sales goals expectations multiple brands improved product placement premise premise accounts managed quality assurance products within distribution maintained files individual accounts products increased sales effective customer communication experience sales september 2008 company name city state responsible implementing businessbuilding relationshipbuilding expectations uniquely assigned accounts customers consistently met exceeded department expectations productivity accuracy levels recommended helped customers select merchandise based needs informed customers sales promotions friendly engaging manner answered customers questions regarding products prices availability collaborated colleagues exchange selling strategies marketing information collaborated members departments complete sales transactions shared product knowledge customers making personal recommendations city manager april 2008 september 2008 company name city state successfully managed activities 12 team members developed implemented monitored programs maximize customer satisfaction interviewed hired trained new quality customer service representatives addressed negative customer feedback immediately resolved customer questions issues complaints coordinated airport vendors regarding fueling catering logistics determined flight closeout times completed verified flight forms senior corporate travel consultant september 2017 april 2008 company name city state planned travel arrangements 200 executives staff received screened high volume internal external communications including email mail collected customer feedback made process changes exceed customer satisfaction goals made reasonable procedure exceptions accommodate unusual customer requests provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion built customer loyalty placing followup calls customers reported product issues passenger service agent january 1995 september 2007 company name city state h communicated customers daily h committed assistance support others maintaining cheerful helpful attitude h trained maintained excellent interpersonal communication skills complement proven creative problem solving capabilities h provided superior customer service work quality demonstrating attention detail flexibility innovation resolving problems possess effective communications skills work well others levels h dealt tactfully effectively difficult customers h experienced customer service supervisory positions h worked closely inflight flight dispatch maintenance customer service departments operations positon meet needs customers h experienced handling emergencies flight delays diversions related incidents h handled incoming outgoing communications aircraft flight guards initiated overdue actions h handled timesensitive freight general goods hazardous materials government shipments h successfully completed civil aviation security course conducted faa h assured flight safety winter operations deicing certification training education communications west virginia state university city state 2002 united states air force air national guard city state received honorable discharge service communications george washington high school city state gpa assisted organizing participating various community service projects involved several athletics programs assisted organizing participating various community service projects involved several athletics programs skills air force 2 attention detail interpersonal communication communications skills oral communication creative problem solving customer relations customer service government innovation inspection leadership materials problem solving public safety public speaking quality safety sales supervisory supervision technician | SALES |
school counselor summary seeking fulltime counselingpsychology instructor position help students become successful life design healthy learning social environments assisting develop educational plan promoting multiculturalism school activities help testing situationsenvironments professional experience school counselor september 2013 company name city state conduct individual counseling sessions taught classroom guidance lessons related character traits bullying consulted parents regarding strategies help children certain issues helped documentation records transferincoming student information also helped documenting strategies response intervention process consulted staffteachers concerning strategies help students exceptional needs 0810 southwood elementary school counselor august 2010 september 2013 company name city state conduct individual counseling sessions taught classroom guidance lessons related character traits bullying consulted parents regarding strategies help children certain issues helped documentation records transferincoming student information also helped documenting strategies response intervention process consulted staffteachers concerning strategies help students exceptional needs counseling january 2009 january 2010 company name city state gained experience conducting individual group counseling supervision licensed school counselor increased knowledge development skills interventions well strategies prevention early intervention issues became familiarized guidance counseling practices school applied theoretical knowledge counseling advocacy perspective completed 100 hours direct indirect service language arts teacher january 2009 january 2010 company name city state worked students various reading writing skills increase benchmark state scores meet state standards noted consulted parents strategies improve students overall behavioral skills education training master arts degree education 2010 unc pembroke state education professional school counseling ba english 1998 unc state gpa student government treasurer english student government treasurer certifications middle grades language arts community involvement coordinated gathered community resources host parent lunch learn seminars created formed girls nutrition group school affiliations nc school counseling association interests writing editing church magazine reading computers advocating literacy knowledgeable powerpoint microsoft word excel access computer programs skills great building rapport students writing skills creating small interest groups studentsgreat consultant staff members additional information interests writing editing church magazine reading computers advocating literacy knowledgeable powerpoint microsoft word excel access computer programs | ARTS |
finance manager summary top performing individual consistent track record surpassing sales goals meeting objections extensive sales experience retail customer service industry specializing auto sales innovative manager lead cohesive sales team consistently achieving aggressive stretch goals unique abilities making decisions problem solving highlights excellent communication contracts negotiations crosscultural sales background marketing leadership management bilingual accomplishments exceeded sales goals 40 monthly basis led promotion finance manager 4 months managed successful sales team 12 members consistently exceeded sales goals 20 month experience finance manager 112010 012015 company name city state understands automobiles studying characteristics capabilities features comparing contrasting competitive models inspecting automobiles develops buyers maintaining rapport previous customers suggesting trade ins meeting prospects community activities greeting dropins responding inquiries recommending sales campaigns promotions closes sales overcoming objections asking sales negotiating price completing sales purchase contracts explaining provisions explaining offering warranties services financing collects payment delivers autos continuously seeking new lending institutions maintained good working relationships secure competitive interest rates financing programs finance manager 112015 082016 company name city state negotiated reviewed business contracts financial models profitability financial success mind h andson negotiations clients secured loans customers finance manager 022015 082015 company name city state responsible maintaining good working relationships lenders secure competitive interest rates financing programs offering vehicle financing customers providing thorough explanation aftermarket products extended warranties complete explanation manufacturer dealership service procedures policies processing financing leasing deals accurately securing approval financial sources secure approval proper federal state corporate channels cna 012003 072010 company name city state performed patient care long term geriatric care hospice terminally ill care patients family daily care 13 bed unit bathing care patients charted documented activities well working teams doctors ancillary personnel education certificate finance automotive insurance 2014 uds city state skills automobiles bi competitive contracts features financing financial hospice inspecting leadership marketing negotiating negotiation bathing patient care personnel policies rapport sales | FINANCE |
information technology specialistsystem analysis summary 10 years professional service information technology support technical operations working federal government private sectors broad knowledge expertise strategic planning business systems network operations security system analysis goal secure permanent employment within outstanding organization offer opportunities growth advancement implementing high degree professionalism enthusiasm initiative daily basis highlights active top security clearancesci certified cisco network associate certified comptia security microsoft sharepoint 2010 train experience company name february 2015 may 2016 information technology specialistsystem analysis city state serve system analyst assist business process improvement efforts responsible physical setup computer workstations configuration microsoft outlook 2013 operation integration hardware software components associated databases support department army monitor network ensure network availability system users perform necessary maintenance support network availability collaborate work together joint service provider information technology agency disa video teleconference team coordinate implement superior services army g357staff customers develop document implement asset management program identify location maintain accountability equipment serve contract office representative effectively manage verizon service contract business systems tools contractor performance assessment reporting system cpars wide area work flow wawf manage related issues trouble ticketing system known remedy coordinate custom care liaison regarding technical assessment cost estimate life cycle replacement prepare documentation complex systems processes assigned functional area responsibility maintain business continuity plan manage copier printer inventory program serves entitlement manager dod enterprise email system create distribution list email accounts restrict grant permission individual group emails responsible analyzing new information technology equipment conduct testing product services responsible migration isdn voip telephone systems 1500 users ensure corrective actions restore operational services verizon software applications provide technical assistance desktop support various operating systems applications conduct information assurance security training manage network account access requests serve advisor chief information officer matters relating security vulnerabilities threats g357s computer systems develop corresponding security countermeasures necessary protect technical complex sensitive classified information processed army computer equipment provide technical support assist preparing implementing policy guidance g357 organization evaluate adequacy new revised information security policy standards procedural guidance support protection information technology systems work closely program project activities develop safeguards computers connected army networks review operational technical security aspects associated specific sites facilities determine vulnerability threat company name october 2013 december 2014 information technology specialistnetwork administrator city state serve system analyst primary job duty monitor servers load balancers activity sophisticated software applications hp business services manager hp network node manager hp operation manager unix schedule application stop monitoring platform mainframes assist national international boeing att customers alarms received voice internet protocol telephone breakfix wireless lan control access point circuit catalytic switches routers servers flight line managed applications preform triage procedures trouble shoot escalate service ticket assign tickets appropriate network global group investigation usually tier 3 help desk higher support operate utilizes various software applications include limited spark instant messaging time lotus notes microsoft lync network data viewer ndv remedy ticketing riverbed names address management system nams circuit design configuration cdc cisco prime daily reports manage ticketing disposal conduct shift change brief monitor functionality information assurance security integrity internet services troubleshoots resolves technical problems design delivery internet services collects analyzes internet service usage performance statistics evaluates new internet services technologies provides technical advice internet content providers company name april 2005 july 2013 information technology specialist city state knowledge data communications networking equipment wide area network local network routers switches assist trouble shooting devices computers end users coordinates schedule att internet provider set install voice teleconferences vtc polygram system provided telephone support customer service employ microsoft windows 7 operating systems upgrade image harddrives use ghost cast server unlock computers dame ware remote access utilize active directory program reset pins passwords ability support common applications accesspassword management used industry including microsoft active directory resource access control facility racf environments knowledge information systems security policies assurance enterprise server lan email system administration experience issue help desk trouble tickets managed highly classified telecommunication materials received distributed sensitive items 100 organizations deficiencies maintained tracked incoming outgoing security material assisted standard procedure ship package electronic equipment issued special telecommunication encryption keys civilian companies military commands provide strategic planning operation support command group germany preformed analytical technical administrative work planning daily inventory diagnose respond customer incident reports site evaluation ensure clients incompliance resolved issues loading keys electronic simple key loader prepare reports brief clients higher chain command supervised four personals implemented preformed retention control program military personnel providing guidance administrative military personnel matters installs maintains troubleshoots signal support equipment terminal devices installs operates maintains designated radio data distribution systems maintains selected electronic devices performs signal support functions include providing technical assistance training user owned operated automation communications equipment prepares maintenance supply requests unit level signal support operates performs preventive maintenance checks services assigned vehicles supervises installs maintains troubleshoots signal support systems terminal devices include radio wire battlefield automated systems provides technical assistance unit level training automation communication user owned operated signal equipment disseminates information services policy installs operates performs preventive maintenance checks services power generators performed duties aviation operations specialist primarily job responsibility schedule dispatch tactical aircraft missions operate one largest fleets aircraft world keep running safe efficient process local crosscountry flight clearances check accuracy flight plans coordinate maintain flight logs incomingoutgoing flights individual flight records alert crash crews emergencies interpret post weather reports company name march 2004 april 2006 data entry specialist city state served medical reviewer data entry processor dot physical examines various clients medical system program occulink microsoft excel tracking missing information performed administrative duties customer service maintained files medical records correspond coordinated medical professionals performed client audit analyst physical exams ensure accuracy medical history educated clients quality assurance proper data processing expedition timely feedback exams increase productivity process data entry transmits data appropriate site edits performs quality assurance quality control checks input data source documents assists quality control edits retrieving reports data collectors team chief organizes completed source documents mail appropriate attachments filing site makes weekly transaction tapes along weekly form counts prepares tapes forms mailed appropriate site plan schedule installation new modified hardware operating systems applications software maintain systems configuration manage installation integration systems fixes updates enhancements overseeperform equipment installation relocation testing acceptance processes analyze evaluate work concerned integrated systems computer programs andor computer equipment develop document systems administration standard operating procedures education grantham university 2017 master science information management technology city state saint leo university 2015 bachelor business administration management city state saint leo university 2013 associate arts liberal arts city state additional information active top secret clearance graduate signal systems support advance leader course information systems networking training military good conduct awards overseas ribbons operation iraq freedom award global war terrorism award certificate appreciation golden harvest volunteer community services recognized noncommission officer month december 2012 candidate battalion noncommission officer year march 2012 skills active directory microsoft outlook 2013 windows 7 windows 10 system security data automation circuit design application unix client server interpersonal skills hardware software installations network systems content encryption customer relations desktop support telecommunications databases query electronic filing forms microsoft windows deployment software imaging contract specialist acquisition supply property inventory wan lan lotus notes mainframes materials trouble shooting ticketing systems network securitypolicies formal presentations quality assurance life cycle replacement lcr radio communication geographical statistics strategic planning supervisor cisco switches routers system administration technical support | INFORMATION-TECHNOLOGY |
hr assistant intern summary new graduate seeking work counselor able facilitate individual group therapy sessions help participants overcome obstacles detailoriented superior interpersonal skills skills high energy sound judgment compassionate conflict resolution training exceptional problem solver excellent communication skills excellent writing skills customer service skills proficiency microsoft excel word powerpoint internet experience hr assistant intern company name february 2016 march 2016 city state provide administrative support human resources director verify i9 documentation new hires submit online investigation requests assists new employee background checks update hr spreadsheet employee change requests process paperwork owner operator company name august 2012 current city state managed fashion retail store independently provided professional support staff assisted retail store exhibiting innovative products preservation technician company name october 2004 may 2013 city state responsible assembly fabricated phase boxes portfolios custom enclosures protecting historic fragile library materials performed archival sound repairs books pamphlets included rebinding books original covers recasing prepared submitted books additional processing bindery designed complex enclosures special projects education training bachelors art organizational leadership cleveland state university april 2018 organizational leadership associate degree bryant stratton college city state april 2016 emt certification cuyahoga community college city state 2003 skills administrative support repairs spreadsheet | HR |
professional fitness trainer group instructor professional summary professional experience includes professional fitness trainer requiring leadership exceptional people skills certified national exercise sports training association nesta certified trx trainer kettlebell trainer versed various strength agility group private training sessions well specializing high performance sports weight loss regimens office manager requiring management experience superior customer service skills scheduling appointments insurance billing phone skills accounting product sales inventory creating caring friendly environment skills involved daily basis massage therapist customer relations well customer comfortability trustworthiness important skills necessary successful specializing deep tissue sports swedish massage membership management management experience organizing updating facilitating memberships members ymca restaurant hostess skills including phones reservations customer service experience professional fitness trainer group instructor february 2015 current company name city state current employment wellfit malibu fitness professional lead group private classes classes wellfit malibu include hiit high intensity interval training strength trainingkick boxing circuit training plyometrics agility training aqua fitness restorative stretch classes also responsible administering guests test test outs using inbody machine records body fat percentage lean muscle mass water levels etc take measurements explain results future use fitness nutrition journey looking depth look fitness levels give avo2 max andor rmr testing wellfit malibu enjoy helping watching guests transform physically emotionally spiritually right eyes exciting see people accomplish trust support system around truly start believing abilities managercertified personal trainer october 1995 current company name city state currently work part time office manager professional fitness trainer challenging rewarding daily responsibilities office manager include answering phones scheduling appointments chiropractors physical therapists massage therapists acupuncturist skin specialist clients fitness training also required keep office accounting insurance billing date order label sell stock retail products well keep office clean efficient times goal provide smooth running wellbalanced environment patients employees certified fitness trainer expertise evolved working different types people young elderly weak strong couch potato professional athlete stay home momdad workaholic rich famous earth similar goal mind strength fitness healthy lifestyle developed beach workout called beach plyo incorporates cardio plyometric training endurance strength training coordination total body workout soft sand utilizes weighted balls hurdles ladders plyometric jump boxes exercise bands etc intense class seeking something main grid want bit challenge also developed specific programs elderly stay mentally physically fit therefore preventing injury andor illness geriatric training two main focuses balancegait muscle development exercise routines consisting standing balancing exercises vision exercises water therapy walking stationary cycling yoga pilates tai chi basic strength exercises accomplish increased muscle strength bone strength ability walk move keeping active physically strong improves overall quality life also taught coached trained young children teenagers specific sports well overall fitness coached kids track field soccer softball swimming cross country love simple competitive nature kids enjoy finding ways keep motivated keeping fun incredibly rewarding watch reaching goals never thought possible fitness trainer allows share knowledge experience others also keeps focused balanced organized chosen overall healthy lifestyle believe inspirational train plus gives energy need give absolute best celebrity personal training clients include patrick jillian dempsey professional actor makeup artist stars cher professional singer actress director producer lori stark owner creator chrome hearts jewelry apparel navi rawat professional actress david ellis director producer professional stuntman greer grammer professional actress miss golden globe 2015 daughter kelsey grammer kenny g world class saxaphone performer massage therapist january 1993 september 1994 company name city state owned managed independent massage therapy business total woman gym hometown ventura ca would advertise business maintain clean serene massage therapy room fresh linens aromatherapy massage therapist enjoyed connecting people therapeutic professional manner professional triathlete january 1989 december 1995 company name city state pro triathlete given opportunity train race united states internationally privilege working training performance experts track field swimming cycling triathlon sponsors consisted saucony running shoes oakley sunglasses danskin performance wear power bar hamilton bikes easton impex japanese nutrition company hostess september 1994 october 1995 company name city state hostess duties included setting tables stations service answering phone calls making reservations tasting food quality presentation seating guests appropriate sections really enjoyed working upscale restaurant exude confidence poise positive attitude along excellent knowledge food service membership manager september 1987 october 1990 company name city state membership manager responsible selling managing updating memberships gym job required many phone calls meetings new existing members would make sure content membership experience gym truly loved working people ages daily basis making sure needs met education high school diploma jun 1988 buena high school city state x sports played varsity swimming varsity tennis varsity soccer varsity cross countrytrack associate arts ventura community college city state united states united states sports medicine cal poly san luis obispo city state united states united states continued undergraduate program ran crosscountry school team cal poly san luis obispo san luis obispo ca united states completed undergraduate coursework began sports medicine program x began studies sports medicine skills professional fitness trainer nesta trx certified trainer kettlebell certified trainer office management accounting scheduling appointments insurance billing certified massage therapist ipsb los angeles computer proficient creative problem solving customer service satisfaction | FITNESS |
sales consultant interior designer professional summary resultsoriented sales professional eager join reputable organization hardworking consultant gifted turning prospects clients delivering exceptional presentations engaging personable expertise managing key milestones delivering exemplary customer service highly enthusiastic ability absorb information rapidly make correct response skills persuasive communication prospect qualification retention strategies exceptional customer service sales work history sales consultant interior designer 012018 122020 company name – city state assisted clients budget considerations made recommendations furniture custom made leather sofas accessories items developed space planning concepts color palette selections leather presentations used consultative sales approach understand customer needs recommend relevant offerings created detailed sales presentations communicate product features market data assisted walkin traffic identifying financial needs goals provide customized solutions collaborated vendors align style consistency marketing materials promoted customer satisfaction byunderstanding needs increased sales designer sales consultant 032016 092017 company name – city state worked sales team collaboratively reach targets consistently meeting exceeding personal quotas demonstrated products show potential customers benefits advantages encourage purchases established new customers developed space planning concepts color palette selections textile presentations created professional presentations using lazboy software creatively communicate design intent direction answered product questions uptodate knowledge sales store promotions interior decorator self employed 012005 022015 company name – city state advised clients styles layouts budgets overall designs furnished designed residential properties consulted clients determine decorating needs preferences maintained knowledge constantly changing interior design trends products assistant vp pr investors 012011 022014 company name – city state attracted increased new members organizational targeting marketing campaigns specific audiences participated trade shows america canada recruit retain prospects seasonal job custom made furniture salesperson designer 032001 122004 company name – city state high end interior design firm specializing french provence custom homes los angeles area orange county education bachelor science accounting finance moscow finance university city interior decorator interior design interior decorators institute city personal trainer nutritionist athletic training nutrition 022014 nasm city skills persuasive communication prospect qualification retention strategies exceptional customer service sales work history sales consultant interior designer 012018 122020 company name – city state assisted clients budget considerations made recommendations furniture custom made leather sofas accessories items developed space planning concepts color palette selections leather presentations used consultative sales approach understand customer needs recommend relevant offerings created detailed sales presentations communicate product features market data assisted walkin traffic identifying financial needs goals provide customized solutions collaborated vendors align style consistency marketing materials promoted customer satisfaction byunderstanding needs increased sales designer sales consultant 032016 092017 company name – city state worked sales team collaboratively reach targets consistently meeting exceeding personal quotas demonstrated products show potential customers benefits advantages encourage purchases established new customers developed space planning concepts color palette selections textile presentations created professional presentations using lazboy software creatively communicate design intent direction answered product questions uptodate knowledge sales store promotions interior decorator self employed 012005 022015 company name – city state advised clients styles layouts budgets overall designs furnished designed residential properties consulted clients determine decorating needs preferences maintained knowledge constantly changing interior design trends products assistant vp pr investors 012011 022014 company name – city state attracted increased new members organizational targeting marketing campaigns specific audiences participated trade shows america canada recruit retain prospects seasonal job custom made furniture salesperson designer 032001 122004 company name – city state high end interior design firm specializing french provence custom homes los angeles area orange county | DESIGNER |
construction work career overview highly skilled working people main course work construction area computers also big asset knowledge running business requires use computer skills many things qualifications strong analytical skills project management strong collaborative skills document management testing excellent problem solving skills customer needs assessment accomplishments leadership served leader instructor new subcontractors project management managed complex projects facilitating acquisition business requirements prepared specifications developed reporting analytics website design website design created accent graphics banner ads icons animations logos using wordpress client interface collaborated client engagement strategy drive entry riskdriven project methodology improving accuracy project definition sizing estimates resource budget planning improved client relationships project predictability shared business technical perspectives agreed project roles risk assessment use cases transparent businessaligned development efforts timeboxed delivery team collaboration initiated development team evolution strategy deployed best practices team building hard work development repeatable builds defined project skill sets line methodology drove training work experience company name may 2014 current construction work city state prepared presented technical proposals clients meeting engineers inspectors work needed also part job accomplishments learned process building building works interact workers engineers inspectors process scheduling come time also clearly visible learned set frame read blueprints perfected skills interacting different people professional level working heavy machinery also infused work time planning also taught great amount skills company name march 2012 current owner city state day come office get work orders complete day plan day accordingly efficient possible drive job sites professional type work interacting neighbors happens daily learned interact professional type way answering questions also giving much information work buildings plays major role winterize houses finding broken pipes walls submitting larger companies problemsolving skills used daily accomplishments earned trust contractor increased number jobs take day efficiency learned meeting certain people providing access homes become large portion work made many business partners network people knew field grew two years proud skills used problem solving big part job use daily efficiency used daily proud say acquired skill interacting business partners neighbors anyone questions also skill learned calling people setting appointments evicting people foreclosed homes company name june 2008 september 2008 paintercarpenter city state day would paint interior exterior houses offices came job site early get much work done possible would paint would make back job site different day paint would dry would usually install mill work accomplishments acquired friends business partners job would see many people business often would recommend us friends family also learned careful work paint cant easily washed changed learned right first time skills used everything carefully key job friendly crew people business also big deal learned way houses built treat different parts houses buildings differently education training highline community college 2014 aa general city state skills framing frame machinery office windows microsoft mac apple works networking paint problemsolving skills read scheduling typing computer formatting leadership teaching learning timemanagement client negotiations | CONSTRUCTION |
apparel zone supervisor summary expert retail sales professional offering 4 years experience multiple retail settings focused exceeding sales goals punctual retail sales professional focused exceeding expectations building customer loyalty flexible schedule strong communication skills highlights cash handling accuracy inventory control procedures excellent multitasker strong communication skills employee scheduling loss prevention organized detailoriented flexible schedule experience apparel zone supervisor december 2016 current company name city state answered customers questions addressed problems complaints person via phone opened closed store included counting cash drawers making bank deposits collaborated customer service team members give exceptional service throughout entire shopping purchasing experience key holderzone supervisor responsible monitoring floor manager approvals money handling responsibilities 2nd 3rd checks e4473 documents responsible area including camping firearms footwear fishing archery closing dutiesopening duties setting ad checking accuracy assisting customers areas web ordering properly processing truck deliveries actively learning products operating cash register 100 accuracy maintaining cleanliness entire store consumer electronics sales lead merchandising supervisor december 2014 december 2016 company name city state operated cash register cash check credit card transactions 100 accuracy completed point sale opening closing procedures including counting contents cash registerverified customers received receipts purchases handled customer relations issues gracious manner accordance company policieswelcomed customers store helped locate itemsshared best practices sales customer service team members help improve stores efficiencyresolved customer complaints professional manner prioritizing customer satisfactionfollowed merchandising guidelines present visually appealing displaysmaintained established merchandising standards including window sales floor promotionaldisplaysanswered customer telephone calls promptly appropriate mannerdetermined customer needs asking relevant questions listening actively responsesstrategically scheduled team members maintain optimal staffing levels timesactively pursued personal learning development opportunitiescommunicated clear expectations goals team member manager january 2014 december 2014 company name city state completed point sale opening closing procedures including counting contents cash registerverified customers received receipts purchasescultivated customerfocused shopping environment greeting responding customers friendly manner determined customer needs asking relevant questions listening actively responsesmaintained established merchandising standards including window sales floor promotional displays preserved perfect attendance record 11 months maintained established merchandising standards including window sales floor promotional displays strategically scheduled team members maintain optimal staffing levels times supervised directed merchandise shipment processingactively pursued personal learning development opportunitiesfollowed merchandising guidelines present visually appealing displays mentored new sales associates contribute stores positive culture sales consultant december 2013 january 2014 company name city state completed point sale opening closing procedures including counting contents cash registeroperated cash register cash check credit card transactions 100 accuracypriced merchandise stocked shelves took inventory supplies cleaned organized store including checkout desk displaysalerted customers upcoming sales events promotionswelcomed customers store helped locate itemseducated customers brand incite excitement companys mission valuesused time efficiently serving customers including cleaning dusting displaysworked management team implement proper division responsibilitiesanswered customer telephone calls promptly appropriate mannerdetermined customer needs asking relevant questions listening actively responses education high school diploma 2009 penn foster city state graduated 36 gpa skills setting ad 100 accuracy cash register computer literate credit customer relations customer satisfaction customer service inventory listening merchandising pos problem solver selling sales staffing supervisor team player telephone skills | APPAREL |
senior application specialist professional summary highly motivated results detail oriented leader strong communication leadership troubleshooting skills proven track record increasing staff development focus quality improvement seeking position allows implement health care improvement processes procedures education training associate degree applied science june 1999 robert morris university city state health information management healthcare management devry university city state course work healthcare management skill highlights staff training development relationship team building conflict resolution professional experience senior application specialist mar 2014 company name city state implement support business office software solutions create test application scenarios including interfaces device integration coordinate software version upgrades various departments assists project efforts related charge capture claims remittance cash management workflows support day day maintenance hb system includes daily checks investigation root cause analysis remediation process improvement serves hb data courier lead provides oncall support hours revenue cycle trainer jul 2006 mar 2014 company name city state provided operational technical support enabled business office function efficiently effectively responsible operational issues resolution development advanced integration auditreview functions conduct deliver arrange training programs new employees continuing education current employees business office evaluate old policies procedures update necessary acts liaison business office technical staff information systems communicate issues coordinate resolution work managers develop job aids improve accuracy assist improving best practices conduct employee specific need issue based assessments participate quality reviews staff identify issues provide additional training create maintain training materials well epic procedural guidelines departmental workflows deliver crosstraining programs analyze workflows system functions enhance correct capture patient information clinical charges diagnostic codes support electronic billing collection processes regularly evaluated employee performance provided feedback coached staff needed network support analyst nov 2005 jul 2006 company name city state customer service liaison nebo customers traveled locally regionally train hospital business office personnel use ecare cms system assisted new clients setting billing processes utilizing ecare worked programmersanalysts problem related issues concerning installation upgrades involving ecare managed care claims auditor apr 2002 nov 2005 company name city state led directed managed care projects involving patient account activities monitored billers collectors workflow processes assisted improving departmental performance outcomes assisted maximizing reimbursements reaching departmental revenue goals worked closely staff keep abreast current contracts contract changes billing criteria reimbursement timeframes precertification requirements developed job tools assist billers admitting insurance verification staff coordinated appeal process denied claims coordinator refunds unit participated ar utilization review revenue management patient access task forces provider relations representative jul 1997 apr 2002 company name city state responsible recruiting physicians pho physician hospital organization resolved member provider inquires visit educate physicians office staff related managed care changes conducted physician staff orientation inservices quarterly basis communicated policy procedure changes physicians staff identified developed action plans operational needs handled resolution credentialing issues managed care organizations facilitated resignation termination physicians provider health organization acted administrative liaison seven provider health organizations oversaw accuracy operational issues related providers members relation referral processing claims payments capitation payments fee schedules dictionary updates provider listings computer skills epic certifications resolute hospital billing home health sbo allegra idx midas passportecare microsoft word excel powerpoint certifications revenue cycle training hfma six disciplines breakthrough learning developing others basic principles collaborative workplace giving receiving constructive feedback designing effective learning experiences oz principle accountability training | ADVOCATE |
vp finance ist executive profile enterprising finance executive creates strategic alliances senior executives identify execute key business initiatives builds retains high performance teams enlisting developing motivating skilled professionals extensive experience financial management controllership areas adept business process systems allow utilizing technology achieve business goals skill highlights project management leadershipcommunication skills product development business operations organization budgeting expertise selfmotivated core accomplishments developed cfo advisory services quality close product presented kpmg quality close training sessions assisted authoring white papers topic financial close changing economic environment brought sarbanesoxley legislation proficient sox 404 policies compliance requirements affiliations gods love deliver argyle executive forum finance executives international professional experience vp finance ist january 2012 current company name city state created business case system design currently project manager worldwide single instance sap erp implementation project 13 largest revenue producing countries 3 years eleven countries live across europe usa canada going live april 1 2015 project result 4m per year savings nine additional latin america countries planned year 4 developed governance support models processes new single instance sap erp system created program management organization key finance management information projects resulting greater communication strategizing synchronization risk management created single instance usa canada logistics supply chain processes conjunction sap erp project resulting cost savings 500k per year developed rfp created vendor selection process european budget procurement system handle recording marketing overhead redefined implementation approach get project back track 1 year system deployed 8 countries additional countries targeted next 2 years vp global digital us sales january 2009 january 2011 company name city state built business case successfully managed implementation new business intelligence platform business objects sales marketing analytics kpi reporting 6 us label groups tool gives us labels ability see influence social media data sales daily basis created business case acted project manager migrate integrating sony music bmg music supply chain logistics organizations new system sap materials management responsible business process harmonization institution best practices around product setup bom inventory purchasing mrp drp inventory management inventory sales inventory accounting project allowed decommissioning two old environments well reduction personnel via one system streamlined processes developed operational backoffice processes new direct consumer business commercializing sony musics artist website platform vp finance january 2005 january 2008 company name city state led various music label integration initiatives triggered merger sony music bmg music achieve better practices cost savings 1m annually support data hosting addition business process improvements projects also facilitated ability outsource backoffice functions generated 2m per year cost savings standardization best practice system harmonization six label groups two largest spend areas marketing recording two separate projects applications organizations project manager build artist project pl system 6 label groups also shared us approach design led design implementation sony music uks project pl system project manager successful initiative reduce time close consolidate monthly quarterly annually eight three days manager january 2001 january 2005 company name city state collaborated others create incubator practice cfo advisory services turned national practice 100m annual revenue done creating new service offerings centered finance transformation organizational process system improvements main focus providing advisory services companies following industries financial services media entertainment utilities manufacturing clients included disney sony bertelsmann media wwe jp morgan chase comerica bank duke energy united rentals corporate controller january 1994 january 2001 company name city state corporate controller january 1990 january 1994 company name city state served corporate controller international consulting company 6 years prior corporate controller 5 years salvage appraisal firm provided services commercial selfinsureds experiencing catastrophe losses responsible fpa functions well corporate tax returns instances managed selection implementation financial management systems education bs finance university maryland college park finance skills business process reengineering finance transformation project management finance strategy team resource cultivation | FINANCE |
hr manager summary human resources manager practical understanding business needs areas expertise include conflict management employee training human resources generalist promotes teamoriented opendoor environment conducive successful staff offering number years experience knowledge training orientation incentive program creation level management level human resource executive works executives translate business strategies hr actions drive business results nager years experience years managerial experience strong strategicplanning peoplemanagement skills highlights compensationpayroll regulatory compliance staff development compensationbenefits administration policyprogram development salary structurecompensation analysis performance management strategies interviewing expertise staffing recruiting professional hiring retention training development employee relations experience company name city state hr manager 042016 current sunningdale tech thailand coltd type business tooling plastic injection company name city state hr adminmanager 092013 042015 responsibility report directly ceo transformed hr administrative role strategic business partner including working management level drive key business implement performance initiative conducted extensive analysis existing hr organization development business plan dated policies procedure service program operation direct hr function including recruiting hiring practice benefit compensation develop standardized organizational model clarify authority responsibilities learning development providing guidance learning development manager team well set training system implementing identify areas need attention improvement ensure legal compliance monitoring implementing applicable labor law requirements conducting investigation maintaining record representing organization hearing deal complex disciplinarygrievance hr issues using hr company knowledge evidencing appropriate decision making skills overseeing manage administrative activities company ensuring work processes maximized efficiency sekisui lec thailand co ltd esie rayong type business pvb interlayer film laminated glass company name city state general administration asst chief 112002 092013 one year break living abroad promoted fulfill broad range hr functions including purchasing general administration ensuring meet companys goal human resource handle played key role ensuring successful full spectrum hr operation system program recruitment selection managed recruitment process effective efficient manner maintain uptodate recruitment progress implemented reporting process manpower concerns coordinates negotiates liaises employment advertising agent service fee advertisement recruitment interview schedules conducts interview executive levels arranges interviews management levels managing orientation program employee business culture training development identify key skills specialty skills propose training needs accordingly responsible developing maintaining standard developing meeting objectives continuous improvement department operations developing strategic plans meet company goals managing assigned staff compensation benefits monitor alert division manager variance concerns issues compile data needed annual salary review annual performance appraisal analysis promotion annual bonus improve implemented performance measurement development supervise manage hr function generalist job assign division manager purchasing supervise manage purchasing function oversea domestic concerns supervise lead procurement group phases prepare purchase requisitions initiative approve issues purchase orders accordance company policy negotiated terms conditions job assign division manager general administration managerial overseeing administrative activities company ensuring work processes maximized efficiency contributes team effort accomplishing related results needed supervise general administrative support serve general resource direct inquiries wide variety requestors planning scheduling projects ensuring timely completion work closely general administration manager perform executive administrative tasks supporting requestors internal external coordinating workflow maintaining productive work environment develop recommend administrative processes procedures assure efficiency work closely administrative manager coordinate efforts towards meeting deadlines clarifying priorities establish processes schedules ensure required submissions made accurately timely manner respond initiate inquiries questions regarding purchasing personnel facilities administration specialized programs etc explain policies answer questions independently resolve problems wheneverfeasible company name general manager hr director hr manager take responsibility conceptualizing spearheading new hr initiatives development management effective responsive human resource functions well leading hr team full spectrum human resource activities formulate implement human resource policies procedures line companys business goals manage compensation staff benefits programmes including leave management develop implement performance appraisal performance management systems levels staff line company objectives manage recruitment selection activities meet manpower requirements departments assess short long term training needs well plan direct training development programmes raise competency employees oversee payroll administration submit necessary statutory reports relevant authorities handle grievances disciplinary matters plan carry company events foster harmonious working environment conduct exit interviews analyse turnover determinants implement appropriate corrective actions overseeing manage administrative activities company ensuring work processes maximized efficiency type business steel metal worksheet education master public administration 2012 national institute development administration nida comprehensive english course cultural exchange program 2007 city state usa bachelor education 2002 chulalongkorn university accomplishments complete ongoing training areas human resource management pm apm certification course analytical problem solving prevention tax isots 16949 iso 14001 requirements leadership competency work performance appraisal labor law balance scorecard kpi happy work place welfare salary structure recruitment compensation benefit corrective preventive action 8d report analysis technique safety supervisor level software expertise efficient ms office package surfing internet skills administrative administrative support advertising set benefits business plan clarify good communication skills interpersonal skills continuous improvement decision making english film hiring human resource hr law legal compliance managerial managing exchange organizational payroll performance appraisal performance management personnel policies processes procurement progress promotion speaking purchase requisitions purchasing recruitment recruiting reporting scheduling strategic strategic plans type workflow | HR |
customer service specialist iii summary attain position public andor legal administration similar field highlights notary public 2002 presentl nys division budget nys contract mgmt system nys grants gateway sfs financial system software proficiency intermediate microsoft office suites outlook excel access powerpoint adobe acrobat sitefinity 47 wordperfect 5 10 dos sfs financial management systemoracle lotus notes heavy dictaphonetranscription skills dual monitor experience able work diverse group people levels management staff independently team adapts quickly new work environments computer applications citrix applications internet explorer familiar multiple office copy machinesscanners able learn new software programs quickly efficiently managed cash daily summary reports accomplishments acquired 2 masters degrees within three half years graduating summa cum laude shows get things done put mind matter difficulty excel well challenging work environment able work well diverse group individuals experience customer service specialist iii mar 2016 aug 2016 company name city state provided great customer service consumers call health marketplace insurance properly validated authenticated consumers seeking assistance marketplace accounts assisted consumers enrollment various types health insurance marketplace informed consumers marketplace accounts make updates needed assisted consumers applying renewing coverage well walking process set validated family members authorized representatives speak behalf account holder mgmt specialist mwbe liaison sep 2015 feb 2016 company name city state created input b1184s division budget system grants received processed mwbe requests waiver forms state contractors maintained business relationship project managers department heads ensure contractors following mwbe rules regulations utilized contract management system using access excel contacted executive chambers waiver requests status updates changes needed get approved met project managers dept heads discuss issues centered around meeting mwbe goals prepared submitted monthly quarterly mwbe utilization reports executive chambers deputy city clerk jan 2014 aug 2015 company name city state maintained business direct public appropriate offices entities needed managed daily operations issuing marriage licenses marriage certifications reservoir fishing permits issued dog licenses secure dog redemption payments replace dog tags update rabies info bas system created submit payment vouchers bills office subscriptions accepted monies checks licenses permits order supplies managed incoming mail send mailedin requests licenses certifications permits copied distributed agendas meetings city council members department heads well upload agendas minutes website using sitefinity 47 accepted legal service city troy notices claim city troy police dept managed count daily cash drawer prepare bank deposit slips daily cash summary sheets input excel spreadsheet monthly income reporting administrative assistant jul 2011 dec 2013 company name city state managed daily operations grant contract processing input tracking approval process state grant contract file management auditing compliance documents including limited verification b1184s vend rep charities registration exemption insurance forms etc corresponded communicated contract information requirements different program representatives managed incoming grant contracts renewals different state municipal entities managed trained incoming staff state workers temps contract management auditing created training materials staff sfs vend rep system audited grant contracts process sfs system full review documentation received monitored grant contract review compliance temps ensure contracts met requirements created purchase orders data input entering grant contract information access database denoting encumbrance amounts ag osc processing coordinated program department teams gather missing information complete contract pkg keyboard specialist sep 2007 jul 2010 company name city state maintained inmate appeals legal office nys division parole comparing information received information system using fpms parmis access excel requested maintained inmate records upcoming inmate appeals forwarded dcjsags office representing attorneys office requested checked parole hearing dates input new data start appeal process sent correspondence inmatesattorneys regarding upcoming appeal deadlines opened input briefs received approved either attorneys inmates pro se pulled files complete appeal process placed appropriately reviewed board members decision making answered incoming calls accordingly andor relayed proper attorney information technical assistant jan 2007 aug 2007 company name city state handled individual user access forms iuas correctional facilities via mainframe deleted changed user access facility users answered emails grant access needed users changed positions andor facilities installed lotus notes enabling user access utilized bluezone console add fileshare access utilized ghost program citrix applications along ms wordexcel education masters public administration government policy august 2012 grand canyon university government policy masters science criminal justice administration justice security june 2010 university phoenix criminal justice administration justice security bachelors science business organizational management may 2005 kings college business organizational management associates degree administrative occupational studies may 2003 olean business institute administrative occupational studies skills acrobat adobe contract auditing backup case management citrix set conferences contract mgmt contract management contract review council meetings customer service data entry decision making dictaphone documentation dos editing email filing file management financial management waiver forms grants gateway knowledge litigation loss prevention lotus notes mailing mainframe meetings access database excel mail office microsoft office suites outlook powerpoint ms word monitors notary public oracle copy machines receptionist duties necessary scanners spreadsheet training materials transcription | AGRICULTURE |
engineering supervisor skills plc iec 61131 ladder logic functional block diagram structured text instruction list java c visual basic vhdl pspice assembly intel motorola ti labview software packages autocad inventor matlab microsoft office psim easy power xilinx ise printed circuit board cad protel siemens step 7 wago codesys allen bradley rslogix erp alliance global shop xa sap professional experience engineering supervisor december 2014 current company name city state leading supervising engineering staff members perform tasks participating budgeting scheduling staff management establishing design standards specifications criteria scheduling resourcemanagement products projects working closely product line management serve clients aftermarket needs recommending implementing improvements engineering processes methods controls conferring management production departments regarding manufacturing capabilities production schedules considerations maximize efficiencies electrical design engineer may 2011 december 2014 company name city state identifying products within line variable frequency drives switchboards generator control cabinets plc based control consoles potential improvement developing new products used power systems productline composing documents outlining projects design verification validation process accordance api standards modeling newimproved products using computer simulation tools order confirm specified performance newimproved products comprehensive hardware design complete software integration creating bill materials oneline drawings schematics layouts instruction manufacture prototypes developing test procedures verify prototypes performance specific projects custom precharge circuit vfd systems multiple inverters common rectifier 24vdc overvoltage relay protection 24vdc control devices overvoltage standalone vfd house raising derrick mast test topdrives applications iecexatex certification low voltage motors 600v 1800hp design new motor testing facility using common dc link vfds replace active front end drives commissioning siemens vfd lineup project engineer october 2008 may 2011 company name city state designing generator control systems variable frequency drives dynamic braking cabinets switchboards panel boards jacking switchgears plc based control consoles remote io boxes land offshore rigs developing bill materials block diagrams electrical onelines detailed schematics interconnection cabling diagrams supervising production process designed systems composing factory acceptance test procedures manufactured products supervising procedures performing detailed troubleshooting drilling equipment using computer simulations testing equipment site field traveling customer site meet client test troubleshoot commission product project manager leading team onsite manufacturing staff vendors subcontractors performing technical studies including center gravity calculation motor model short circuit breaker coordination harmonic calculation ieee 519 arc flash fault analysis voltage drop power flow study obtain certifications designed equipment compiling technical nontechnical reports describe products specific projects kencana km1 tender drilling unit kencana shipyard malaysia vfds mccs generator controls panel boards 480v control consoles friede goldman vfd based jacking switchgears control console remedial offshore vfd lineup control io consoles xtreme drilling coil standalone vfd lineup control io consoles shengli jacking switchgear facility engineer august 2006 october 2008 company name city state power distribution general responsibilities composing proposals estimates construction drawings lighting low medium voltage power distribution grounding alternative power generation systems responsible campus renovations environmental safety automation controls hvac needs specific projects new testing facilities several engineering departments renovation buildings hvac system conversion 24kv power distribution 125kv golf cart charging station solar panel roof automation engineer intern january 2005 august 2006 company name city state design implementation microprocessor based monitoring systems laser spectrometers education training bachelor science electrical computer engineering aug 2006 university oklahoma city state gpa gpa 373 gpa 378 electrical computer engineering gpa 373 gpa 378 skills api autocad automation budgeting c cabling cad conversion client clients dc designing erp flash functional hardware design hp hvac instruction intel java labview laser lighting logic materials matlab microprocessor microsoft office modeling motorola plc power distribution power generation processes programming proposals protel pspice renovation renovations safety sap scheduling schematics siemens simulation staff management step 7 structured supervising switchgear tender troubleshoot troubleshooting validation vhdl visual basic xa | ENGINEERING |
realtor professional summary motivated real estate professional 16 years experience versed aspects real estate time management negotiation conflict resolution property management asset portfolio management administrative functions core qualifications ut real estate license accredited buyer representative reo foreclosures traditional real estate short sales asset management title escrow leadership conflict management negotiation experience 101999 current realtor company name city state manage entire process selling real estate minimized losses foreclosures analysis management marketing liquidation real estate owned properties clients investors evaluated economics property including bpo appraisal analysis monthend figures best marketing disposition plans prepare listings sales contracts counteroffers negotiation banks negotiated sellers deficiencies waived financial institutions others vested monetary interest property provided marketing direction brokers monitored performance outside agents evaluate preforeclosure bpos appraisals assist bidding buydown analysis communicate clients understand property needs preferences negotiate contracts behalf clients ensure legal formalities completed prior closing dates 042014 122015 inhouse realtor company name city state buyers agent restore utah successfully negotiated closed 55 mls transactions one year contract identified long term value properties prepared documents representation contracts purchase contracts estimated settlement statements evaluated properties established values developed marketing strategies maximized sales proceeds reduce marketing time monitored multiple databases keep track company inventory 072007 062011 sr reo asset manager company name city state effectively managed marketing reo assets according specific time lines focusing lowering loss severity monitored eviction process negotiated cashforkeys occupants evaluated properties established values developed marketing strategies maximized sales proceeds reduce marketing time supervised brokers ensure properties marketed according client standards managed third party vendors obtained bids overseeing repairs maintaining properties negotiated contracts based best interests clients met monthly quarterly sales goals 022005 082006 tax research analyst company name city state produced tax reports builders title companies extensive file management maintenance performed tax research including research 1915 1972 act bonds including melloroos tax assessments state california delivered tax reports time per clients customer time constraints 052003 112003 licensed title escrow officer company name city state actively communicated assisted realtors mortgage bankers loan officers real estate transactions types maintained connections sellers buyers financial institutions homeowners associations institutions vested interest properties prorated fees real property taxes per contract prepared settlement statements loan documents reviewed documents ensuring conditions legal requirements fulfilled coordinated inhouse outside closings 081999 052003 realtor bpo specialist accredited buyers specialist company name city state negotiated facilitated managed real estate transactions followed prospective buyers regarding incentives builder new developments surrounding area developed maintained list properties suited different needs budgets managed contracts negotiations aspects sales finalize purchases exceed customer expectations negotiated contracts behalf clients guided clients beginning end home buying process choosing right property extensive file management document imaging performed property evaluations banks relocation asset management companies education 2003 escrow license title escrow dw moore city state 1999 real estate license real estate stringham real estate school city state professional affiliations national association realtors utah association realtors skills asset management administrative client relations computer proficient conflict management contract negotiation digital photography file management marketing microsoft office organizational skills problem solving property management real estate tax research sales software sales force social media | BPO |
manager industry analyst relations summary creative communications professional decade experience planning implementing strategic results driven communication programs integrate traditional public relations emerging social digital media communications strategies extensive experience semiconductor wireless networking telecommunications cloud computing pcb design market segments skills proficient microsoft office suite experienced multiple media databases including vocus cision mymediainfo familiar social media influencer management tools hootsuite buffer socialbro trendkite buzzsumo experience manager industry analyst relations aug 2015 current company name city state •contributed development strategic analyst relations plan designed communicate overall vision major initiatives around comprehensive ecommerce suite marketing solutions •cultivate strengthen relationships key influencers major industry analyst firms ensuring speed company strategy objectives capabilities client case studies messaging •collaborate product marketing subject matter experts executives advance company rankings analyst benchmark reports including forrester waves™ gartner magic quadrant •provide strategic insights senior management crossfunctional marketing teams analyst research reports help guide product strategy roadmaps •support negotiation industry analyst firm subscription contracts renewal process account director sep 2014 may 2015 company name city state clients included alcatel lucent rajant corporation ase group inc altium city fremont served lead daytoday strategic advisor client programs initiatives including strategic planning company product launches media analyst relations social media strategy visual storytelling thought leadership campaigns corporate brand positioning crisis communications industry events budget management forecasting collaborated global launch alcatel lucents cloudbased unified communications platform rapport securing coverage key industry analysts media outlets including wireless week jitter current analysis fierce enterprise communications converge network digest uc strategies light reading europe outlook demonstrated ability manage global account teams six direct reports providing strategic guidance multiple campaign initiatives concept implementation time within budget parameters cultivated ongoing thought leadership opportunities rajant corporation executives key industry outlets network computing urgent communications network world eweek provided strategic guidance analyst relations programs across accounts including development outreach strategy coordination analyst tours creation briefing materials message development corporate strategy days spokesperson preparation oversaw development execution owned earned client social media campaigns including optimization client linkedin pages executive profiles blog post content calendars microsite development seo enhancement twitter google instagram engagement strategies account manager jul 2011 sep 2014 company name city state clients included idt ineda systems intelepeer rae systems altium rajant corporation provided strategic daytoday counsel clients execution communication initiatives support organizational objectives including media analyst relations content creation strategy social media strategy product launches industry awards event planning execution spearheaded global launch wearable technology startup ineda systems securing coverage toptier media outlets venture beat recode wall street journal ee times reuters gigaom developed written content reinforcing key messages thought leadership including press releases byline article abstracts customer case studies faqs executive bios guest blog posts company backgrounders story pitches proven track record cultivating relationships technology media resulting placements key trade publications ee times eweek network computing electronic design ee journal ieee spectrum design news managed speaking awards programs including researching vetting opportunities coordination event organizers developing preparation materials assisted managing budgets forecasting resources project management partner oct 2008 dec 2012 company name city state clients included pure matter brandinginteractive cellphone mate asigra bay area lyme foundation california childens health initiative heritage bank toeniskeotter breeding inc served marketing communications consultant delivering holistic integrated communications counsel across broad array disciplines including public relations advertising social media strategy direct marketing customer retention strategy branding created highlevel marketing communications materials including strategic plans market analysis reports press releases backgrounders website copy case studies faqs contributed articles consistently achieved coverage clients highlevel media outlets wall street journal oprah magazine saloncom cnn small business g4tv msn games massivelycom globe mail managed external vendors development client newsletters campaign datasheets brochures tradeshow exhibits website copy ensure adherence client communication objectives senior public relations specialist feb 2005 jul 2007 company name city state clients included amulet technologies spx automotive caltrain managed integrated campaigns included advertising planning public relations social media tradeshow coordination composed highlevel documents including public relations strategic plans press releases contributed articles backgrounders qas pitch letters case studies organized local national media tours support strategic initiatives product launches achieved media coverage variety highlevel national outlets including wall street journal san francisco times san jose mercury news marketing associate jan 2003 jan 2004 company name city state developed managed overall budget event marketing sponsorship tradeshow coordination planned organized onsite race promotions events employees athletes business associates served primary liaison national international sales staff events marketing support director special events mar 2002 jan 2003 company name city state composed managed event budgets meet organizational objectives drove negotiation event site contracts fundraising events including menu selection av needs technological requirements entertainment travel accommodations oversaw recruitment committee members supervised activities account executive aug 1999 feb 2001 company name city state clients included silicon valley bank sand hill capital meriwest credit union toeniskoetter breeding inc developed implemented strategic public relations plans clients involved technology law enforcement finance real estate hospitality community affairs composed distributed strategic client pitches press releases fact sheets backgrounders public service announcements provided support strategic planning publicity new product launches education bachelor science public relations 2000 san jose state university city state usa spring 1998 participated study abroad program bath england | PUBLIC-RELATIONS |
fitness instructor summary seeking career real estate professional acutely focused customer service network building promptly develops vital relationships needed operate effective real estate salesperson highlights excellent communicator highly professional proficient microsoft office skilled mediator clean driving record negotiations expert experience company name city state fitness instructor 042015 current sign clients sure registered class lead instruct teach choreographed group fitness classes thrive motivation proper queing emphasis active listening demonstrate proper form safety techniques effort achieve receive best results company name city state office assistantserver 032014 current perform basic office duties proficient mac pc answer phones emailing clients scheduling events around seasonal calendar make reserve reservations even flow create inviting environment delivers quick efficient service serve customers fastpaced environment able multitask effectively pleasant demeanor heart company name city state wellness coordinatorgroup instructor 102012 052013 open wellness center answering phones scheduling appointments creating monthly newsletters calendar events internal staff communicate via intranet va employees send reminders scheduled events develop maintain existing excel spreadsheets effort track progress trained staff members new members education associate arts management 2005 mesa community college city state usa bachelor science nutrition 2010 kaplan university city state usa certifications pure barre certified instructorafaa certified group fitness instructor cpraed certified skills appointment setter multitasker adaptable microsoft word microsoft excel outlook onedrive excellent phone skills able work fastpace high volume environment flexible productive efficient | FITNESS |
placement agent dorado beach resort accomplishments gpa 36 40 ncaa ita varsity scholarathlete award winner yale university varsity tennis team division 1 ncaa recipient stuart b ludlum award 69 skills licenses proficient dbc finance municipal bonds argus real estate snl financial bloomberg capital iq thomson one banker factset microsoft office products expert excel finra series 7 license athletics interests marathon running tennis ny yankees ny giants military history politics traveling professional experience may 2014 current company name city state organized structured platinum banking team firstbank puerto rico nyse fbp led development private banking group dedicated strictly act 20 act 22 tax exemption laws 2012 clients moved puerto rico led team experienced motivated private banking professionals dedicated serving act 2022 clients suitable financial needs provide broad range services including business individual deposit accounts commercial loans cash management services highyield accounts credit cards mortgages leasing oreos resources available bank placement agent dorado beach resort january 2007 january 2012 company name city state representative highlights achieved 45 market share 200 clients less 1 year aggregate deposits 30 mm achieved highest rank among officers deposits accounts cash management sales platinum business banking ubs financial services incorporated puerto rico investment banking corporate public finance group san juan pr associate director 2007 2012 director 2013 2014 created dynamic financial models including dcf tax credit analysis investment return analysis capitalization ratebased multiplebased valuations sellside buyside advisory transactions analyzed aficas new money refunding debt well equity offerings issuers including hotel real estate developments financial institutions general industrials government puerto rico several authorities assisted ubs asset managers pr financial analysis issuance structured products mutual funds executed lead underwriter advisor placement agent 141 bn 31 bn 428 mm municipal corporate mutual fund closedend openend transactions respectively totaling 29 bn municipal debt joint lead underwriter pr sales tax financing corporation series 2008a 2009b totaling 19 bn municipal debt joint bookrunner popular preferred stock series b tender exchange common totaling 13 bn corporate equity joint lead underwriter triples gts ipo 203 mm corporate equity notes totaling 166 mm corporate debt sole underwriter pr aaa bond fund ii pr fixed income fund vi ipos totaling 65 mm closedend funds aerostar transition director arranged transition closing 40yr private concession luis muñoz marin international airport san juan pr aerostar 615 mm ubs acted sole advisor colead arranger summer analyst 2005 analyst january 2006 january 2007 company name city state advised technology media telecom clients wide range potential transactions including mergers acquisitions private equity investments leveraged buyouts capital raising created dynamic financial models including standalone financing operating models leveraged buyouts dcf multiplebased valuations investment return analysis merger credit models involved aspects deal generation implementation including coordination business development execution financial strategic analysis delivery solutions partnership product groups executed lead underwriter advisor placement agent 43 bn corporate transactions representative transactions joint lead arranger target company general atlantic acquisition network solutions 800 mm sole financial advisor target company comcast acquisition fandango 200 mm sole bookrunner churchill ventures chv ipo totaling 108 mm corporate equity joint lead arranger joint bookrunner intelsat senior unsecured term loan 10 bn corporate debt education ba economics latin american studies 2006 yale university new city state us yale university new ct ba double major economics latin american studies 2002 2006 gpa 36 40 ncaa ita varsity scholarathlete award winner english spanish 2002 academia del perpetuo socorro high school city state us academia del perpetuo socorro high school san juan pr 1998 2002 languages english spanish native intermediate brazilian portuguese certifications banker factset microsoft office products expert excel finra series 7 license languages languages english spanish native intermediate skills clients credit investment banking cash cash management forecasting municipal sales accounts associate credit analysis financial analysis financial services management sales market share mutual fund mutual funds real estate award ipo business development corporate transactions solutions telecom commercial loans leasing loans middle market closing exchange fixed income sales tax argus excel finance microsoft office ms office series 6 series 7 | BANKING |
hr assistant highlights interviewing expertise employee relations manager coaching training event management employee handbook development staffing recruiting professional offboarding accomplishments organized hr generalist effective record maintenance assuring compliance government employment regulations times personable hr generalist versed recruiting top employees automotive companies innovative startups experience public speaking college campuses attract new talent experience hr assistant september 2015 current company name city state advise managers organizational policy matters andrecommend needed changes conduct new employee orientatio foster positive attitudes toward organizational objectives identify staff vacancies recruiteinterview select aplicants serve link management employees handling questions interpreting administering contracts help resolve workrelated problems address inquires employees management regarding newhire activity ongoing employee relation issues created implimented exit interview program process advise top management apropriate employee corrective actions create modify job discriptions within departments work seniorlevel management create fair consistent hr policies procedures work hr advisors hr representatives establishing consistent hiring practices create manage 100 confidential personnel records facilitate monthly meetings develpo strategies positively influence workplace relationships suport 77 employees levels including executive leadership experience specialist november 2011 september 2015 company name city state prevented store losses using awareness attention detail integrity crosstrained provided backup customer services representatives needed generated sales inventory reports excel data variety sources maintaining 100 accuracy rate prepared sold broad range customized merchandise individuals commercial accounts resolved product issues shared benefits new technology successfully interacted customers retail buyers expedite orders compilied weekly monetary reports records store managers maintained adequate cash supply cash drawers multiple checkout stations managed cash stock inventory balances accurately clerkstore manager june 2002 january 2012 company name city state promoted store manager 3 weeks clerk managed team 7 professionals reduced controlled expenses developing inventory controll process later used local stores delivered excellent customer service greeting assisting customer addressed customer inquires resolved complaints designed implimented customer satisfaction metrics stocked restocked inventory shipments received reorganized sales floor meet company demands directed supervised employees engaged sales inventorytaking reconciling cash receipts determined staff promotions demotions terminated employees necessary completed weekly schedules according payroll policies maintained daily records transactions wrote order suply requests replenish merchandise trained staff deliver outstanding customer service addressed corrected sales staff communication issues tactful effective manner student workermultiple departments may 2004 may 2011 company name city state inspired students translate academic interests real world taking positive actions initiated throughtprovoking classroom discussions help students develop critical thinking abilities emphasized importance academic honesty students instructed proper citation research sources maintained athletics yearly budget 100 accuracy conseled undergraduates regard educational professional goals proctored yearly final exams end semester maintained strong ties alumni foster longterm suport school hr generalist january 2004 may 2007 company name city state conducted benefits administration 30 benefiteligible employees designed emoployee performance evaluation process merit program addressed inquires employees management regarding newhire activity ongoing employee relation issues created implimented exit interview programprocess advise top management apropriate employee corrective actions created modified job discriptions within departments worked seniorlevel management create fair consistent hr policies procedures developed 2 employee handbooks including design layout guided startup management hr operations systems programs new location within company supported 30 employees al levels including executive leadership education bachelor arts organizational leadership management human resource management 2011 lourdes college city state organizational leadership management human resource management associate arts 2006 lourdes college city state interests swimming bike riding camping crocheting crafts variety family activities skills academic ai attention detail backup benefits benefits administration budget cash receipts coaching contracts critical thinking customer satisfaction customer services excellent customer service customer service employee relations event management hiring hr inventory layout leadership meetings excel organizational skills organizational payroll personnel policies problemsolving reconciling recruiting research retail sales staffing store manager employee handbooks | HR |
teacher summary experienced assistant manager adept problem solving customer service hiring training hardworking quality staff store manager equipped extensive experience retail management sales employs excellent leadership skills multitasking strengths determined assistant manager strong interpersonal skills extensive retail sales experience motivated shift manager practiced customer relations sales inventory control demonstrated skill improving store operations increasing top line sales reducing costs reliable assistant manager 5 years retail sales coaches encourages staff toward advancement using enthusiastic supportive attitude highlights retail inventory management exceptional leader accurate cash handling conflict resolution skills store opening closing procedures teamoriented store operations sales professional outstanding communication skills reliable flexible schedule accomplishments promoted assistant manager 7 months cashierservice leader awarded great customer service award 2015positiondeveloped implemented new loss prevention methods resulted reduction shrinkage rates experience teacher august 2008 june 2009 company name assistant manager january 2010 current company name state managed classrooms 10 20 students absence assigned teachers implemented variety teaching methods lectures discussions demonstrations established clear objectives lessons units projects set communicated ground rules classroom based respect personal responsibility tutored children individually small groups help difficult subjects taught afterschool summer enrichment programs established positive relationships students parents fellow teachers school administrators collaborated staff members plan schedule lessons promoting learning student engagement employed broad range instructional techniques retain student interest maximize learning took appropriate disciplinary measures students misbehaved worked outside normal hours available answer parent student questions disciplined children recommended measures correct behavior carefully monitored childrens play activities escorted children outings trips local parks zoos maintained uptodate knowledge store policies regarding payments returns exchanges prevented store losses using awareness attention detail integrity developed highly empathetic client relationships earned reputation exceeding sales goals achieved high sales percentage consultative valuefocused customer service approach crosstrained provided backup customer service representatives needed computed accurate sales prices purchase transactions worked team member performing cashier duties product assistance cleaning assessed customer needs responded questions cleaned straightened work area issued receipts purchases gifts bagged merchandise following standard procedures organized register supplies worked customer service resolve issues unboxed new merchandise rotated stock maintain freshness updated register logs operated cash register proficiency provided professional courteous service times worked overtime shifts busy periods placed special orders called stores find desired items recommended merchandise based customer needs operated cash register process cash check credit card transactions administered point sale opening closing procedures replenished floor stock processed shipments ensure product availability customers cashier july 2014 current company name state upsold additional menu items beverages desserts increase restaurant profits took necessary steps meet customer needs effectively resolve food service issues recorded customer orders repeated back clear understandable manner promptly reported complaints member management team correctly received orders processed payments responded appropriately guest concerns served fresh hot food smile timely manner communicated clearly positively coworkers management resolved guest complaints promptly professionally served orders customers windows counters tables cut chopped food items cooked grill fryers packaged menu items bags trays placed drink orders carriers operated largevolume cooking equipment grills deepfat fryers griddles accurately measured ingredients required specific food items prepared served beverages coffee tea fountain drinks properly portioned packaged takeout foods customers quickly efficiently processed payments made accurate change mastered point sale pos computer system automated order taking carefully maintained sanitation health safety standards work areas closely followed standard procedures safe food preparation assembly presentation ensure customer satisfaction frequently washed sanitized hands food areas food preparation tools performed general maintenance duties including mopping floors washing dishes wiping counter tops emptying grease traps cleaned food preparation areas cooking surfaces utensils maintained neat wellgroomed appearance including impeccable personal hygiene hair restraint minimal jewelry met company standards followed established restaurant practices procedures worked well teammates openly invited coaching management team took initiative find extra tasks scheduled duties completed quickly unloaded product shipments stocked freezers prepared items according written verbal orders working several different orders simultaneously assessed customer needs responded questions cleaned straightened work area issued receipts purchases gifts organized register supplies worked customer service resolve issues weighed food determine correct pricing operated cash register proficiency maintained gift certificate documentation provided professional courteous service times education associates nursing nursing english mathematics accounting 2019 ecu city state usa gpa gpa 2 nursing nursing gpa 2 english mathematics accounting training course microsoft excel word coursework included english mathematics accounting wilson technical community college state usa high school diploma 2009 james b hunt high school state usa gpa gpa 36 gpa 36 skills accounting approach attention detail backup cash handling cash register cashier closing coaching communication skills conflict resolution cooking credit client customer satisfaction customer service documentation english fat health safety standards inventory management mathematics microsoft excel windows word neat policies pos pricing knowledge store retail sales tables teaching tops written | TEACHER |
consultant summary pc technician security analyst security services identity management solutionsoriented notable success broad range corporate initiatives participating planning implementation policy procedures set standards reference training create maintain procedures end users support staff increase productivity support end user track record increasing responsibility network security systems analysis development works department staff management inform processes procedures training needed clearly understands importance sla agreements standards incidents cases skills microsoft windows® operating systems windows nt 2000 xp vista win7 iseries ifs iseries navigator ibm tivoli administration tools windows server 20032008 networking tcpip sms wsus ethernet vpn secureid active directory users computers hyena v73 lotus notes lan manager sophos virus protection utilities websense norton lawson surveillix central station rsa authentication manager citrix remedy gwi help desk solutions unix reflection manager putty kana iq resource manager pc anywhere netop telnet experience consultant 062012 072013 company name city state responsible upgrading replacing windows xp pcs win7 os 3000 employee company creating updating asset management new disposed equipment working network team ensure port closure security contacting working vendors project management best practices upgrading machines hospital equipment senior contact person service desk personnel procedures training inventory audits clinics surrounding hospital hardware software machines replaced creating new procedures company service desk employees end users follow upgrading software installations installing configuring new hardware software new os platform training end users software hardware changes creating editing user accounts active directory working network group ensure port closure security contactsupport person service desk employees field services technician ii 012011 112011 company name city state front line support 10000 walmart stores sams clubs worldwide provide technical support usability critical site issues front line support store situations working development specialty teams restore connectivity isp networking equipment front line support softwarehardware related stores clubs may encounter pc technician iiisecurity analyst 081998 012010 company name city state front line phone support us mexico terminals connecting remotely correct pc software issues installation software support monitor security log management environment user account administration monitor records control changes order maintain network security collaborate system engineers infrastructure team solutions mitigate risks enhance system security develop procedures facilitate awareness training management employees participate defining implementing overall security strategy policies procedures documenting security projects task planning research testing implementation create maintain company wide iseries ifs authorization lists files directories create maintain user accounts within company including iseries ifs authorization lists files directories key member creation maintenance 800 active directory accounts iseries profiles help desk pc technician 081990 031998 company name city state involved setup delivery leased pcs commodity area provided consultation users solving problems telephone generating help requests provided customer support win95 winnt 40 ability identify troubleshoot hardware software install support hardware software including lotus products microsoft products client access netsoft internet autocadlt certified dell optiplex dell latitude micron certification education training associate applied science computer systems network technology october 2000 vatterott college city state computer systems network technology skills active directory asset management citrix hardware consultation client customer support delivery dell editing ethernet phone support help desk ibm isp inventory iq lawson lotus lotus notes micron microsoft products access lan manager win7 2000 win95 winnt 40 windows nt windows xp navigator network security network networking norton ghost operating systems os pcs pc anywhere pc software personnel policies project management research sms sophos strategy tcpip technical support telephone telnet tivoli troubleshoot unix upgrading utilities vpn vista windows server | CONSULTANT |
assistant manager summary 7 yrs management customer service extensive sales service repairs knowledge programs skills quickbook retail iq isc snap fdt eticket microsoft powerpoint outlook works wordwatson ectmaintains expands customer base counseling district sales representatives building maintaining rapport key customers identifying new customer opportunities recommends product lines identifying new product opportunities andor product packaging service changes surveying consumer needs trends tracking competitors implements trade promotions publishing tracking evaluating trade spending updates job knowledge participating educational opportunities reading professional publications maintaining personal networks accomplishments exceeding store quotas 30 weekly meetings conference calls responsible customer service assistance extensive sales service repairs knowledge direct multiple business affairs advance understanding customers clients needs highlights 7 yrs management customer service extensive sales service repairs knowledge programs skills quickbook retail iq isc snap fdt eticket microsoft powerpoint outlook works wordwatson ectmaintains expands customer base counseling district sales representatives building maintaining rapport key customers identifying new customer opportunities •recommends product lines identifying new product opportunities andor product packaging service changes surveying consumer needs trends tracking competitors accomplishments accomplishments •achieves regional sales operational objectives contributing regional sales information recommendations strategic plans reviews preparing completing action plans implementing production productivity quality customerservice standards resolving problems completing audits identifying trends determining regional sales system improvements implementing change •meets regional sales financial objectives forecasting requirements preparing annual budget scheduling expenditures analyzing variances initiating corrective actions •establishes sales objectives creating sales plan quota districts support national objectives experience assistant manager 102014 122014 company name city state target new customer open new upgrade account maintain account help customer issues personal banking representative 062013 092013 company name city state daily bank deposit weekly inventory monthly meeting accomplishes sales organization mission completing related results needed responsibilities increased bank revenue acquiring least 5 checking accounts per quarter nine consecutive quarters grew customer satisfaction mastering program benefits account history interest rates service fee knowledge quickly answering customer questions pioneered customer satisfaction study gathering customer feedback daily basis presenting bank managers quarterly store manager 092007 062013 company name city state accomplishes regional sales human resource objectives recruiting selecting orienting training assigning scheduling coaching counseling disciplining employees assigned districts communicating job expectations planning monitoring appraising reviewing job contributions planning reviewing compensation actions enforcing policies procedures keeping store clean organized ensuring merchandise fully stocked assisting returns exchanges etc performing inventory counts managing cash drawer preparing bank deposits lead sales force discovers customers needs delivers solutions build loyalty support team helps maintain customers trust sprint products business team brings experience business customers achieves regional sales operational objectives contributing regional sales information recommendations strategic plans reviews preparing completing action plans implementing production productivity quality customerservice standards resolving problems completing audits identifying trends determining regional sales system improvements implementing change meets regional sales financial objectives forecasting requirements preparing annual budget scheduling expenditures analyzing variances initiating corrective actions establishes sales objectives creating sales plan quota districts support national objectives education associate liberal art 1994 kingsborough college city state liberal art diploma 1990 lafayette hs city state skills benefits budget coaching counseling customer satisfaction customerservice financial forecasting human resource inventory managing policies presenting quality recruiting sales scheduling strategic plans upgrade | BANKING |
project engineer project manager summary construction project manager engineer 20 years experience including recent projects commercial multi residential expert problemresolution planning managing projects inception completion experienced supervising levels technicians engineers craft building relationships international teams managers staff excellent oral written communication skills also eleven years comprehensive accounting management experience crosstrained numerous accounting functions dealt private companies areas expertise comprise following excellent communication skill efficient management leadership ability effective budgeting cost management projects expertise latest tools techniques efficient planning coordination activities effective quality checking final deliveries excellent time management finish work scheduled time skills auto cad quickens included quick books timberland virtual basic ms office 20032010 excel access word power point microsoft project primavera p3 p6 primavera contract management hold civil engineer license affiliated chamber civil engineering turkey experience project engineer project manager june 2006 current company name city established record competence professional roles requiring proficiencies engineering monitoring civil engineer construction engineer dchfa district columbia housing finance agency washington dc managed 4500 affordable units delivery engineering services complex projects multi family commercial single family houses directed preliminary studiessurveys designlayout costing projects contributed project presentations procurement contract coordination construction completion startup produce onthespot engineering required complete projects design review green building projects leed certified green building act additional platforms routed air piping revise cad drawings asbuilt status aia contracts a201 a211 a111 a101 assist preparation written proposals written responses rfps rfqs public private sector projects prepare preconstruction construction scheduling award bids ordered equipment materials expediting tracking shipments check quality final product deliverables phase prepare articles activities cost things completed projects customers satisfaction review blue prints design development handle team workers engineers prepare equipment instrumentation folders onesource maintenance reference prepare punchlist scope drawings bill material preliminary pricing prepare weekly biweekly monthly construction meeting prepare revise monthly requisition change orders aia documents g702 g703 certified aia g704 construction sr project manager january 1996 january 2006 company name city state review ensure contract regulations documents projects per standards violate government legal regulations managed supervised 25 members working various constructions projects organization efficiently managed 4 projects time coordinated construction activities projects given effectively also budget analysis cost analysis projects given scheduled tasks activities without foregoing quality keep budget cost control well appreciated management checked quality final product deliverables phase prepared articles activities cost things completed projects customers satisfaction reviewed blue prints design development handle 20 million dollar project scheduled time period handled team workers engineers prepared punchlist scope drawings bill material preliminary pricing prepared weekly biweekly monthly construction meeting revised monthly requisition change orders aia documents g702 g703 g701 g704 project engineer january 1989 january 1990 company name city managed 160member unit delivery engineering services complex projects hydroelectric facilities waste water sewage plants subterranean tunneling highways etc directed preliminary studiessurveys designlayout costing projects contributed project presentations government world bank officials army construction officer company name city managed coordinated turkish army nato projects inspection checked complied military construction codes complex projects education training diploma civil engineering 1982 electrical engineering technical high school istanbul technical university city turkey civil engineering computer information software old dominion information virginia 1997 certification certifications osha training 10 30 hours cpr first aid training computer networking training ms office training ms project excel word power point access primavera p3 p6 contract management training auto cad turbo cad training personal information us citizen willing relocate travel also available interviews employment notice languages proficient english turkish languages limited skills italian spanish kurdish training certification skills aia army agency auto cad basic budget analysis budget bi cad civil engineer civil engineering contracts contract management cost analysis costing cpr dc delivery engineer english finance first aid government hydroelectric inspection italian layout legal materials access excel ms office power point ms project microsoft project word networking presentations pricing primavera procurement proposals quality quick books scheduling spanish surveys turkish written articles additional information us citizen willing relocate travel also available interviews employment notice | CONSTRUCTION |
software engineering manager summary experienced software engineer handson engineering manager 20 years product development experience broadcast media 10 years experience leading development teams 20 engineers hiring 10 offers 40 interviews hr personnel procedures performance reviews project transitions professional experience september 2009 current company name city state software engineering manager visual c windows stl oop mfc threads file maps atl ipc ftp tcp http xml json services web services rest api soa media formats standards codec sdk integration mpegdash api design documentation bcd spinoff imagine 2013 nexio video servers applications facilitate collaborative workflow nexio lan video servers services applications running various nodes media comes proprietary san generic storage nas development team management nexio servers applications playout business unit relocated il ca took larger role video server applications well led team 6 burbank team 8 naperville team 8 indirect report beijing introduced peer reviews repurposed components 3 teams collaborated one large team adopted scrum since 2014 scrummaster team 3 6 burbank naperville office closed 2013 team migrated source revision control mercurial jenkins 30 products recipient reuse innovation award ip reuse major factor server business unit turnaround released deliverables nexio software suite 60 70 80 global proxy suite 25 30 35 initiated architected executed soa concept completion facilitate decoupled ui clients 2 web services 10 services selected handson projects include hercules web service web player solution based mpegdash created c engine process uri handle sessions deliver segmented mp4 atoms h264 aac provides dynamic html5 player page javascript source based dash js supports multiple raster sizes bit rates ready go time sessions team helped providing c web service framework cli bridge layer device testing published functional rest api uri specification document json services tcp stack using c part soa created api framework classes multithreaded server side socket classes created header json parser top open source rapid json sax style reader developed new services content manager helper picon requestor evolved services encoder gprx helios mb scavenger transcoder guided gprx helper requestor completion published 10 json protocol api documents 3rd party inhouse use content manager service primarybackup workflows multithreaded rules based engine manage media contents two domains architected developed new umid based solution gen 2 new workflow needs scalability scavenger transcoder lowres proxy management needed solution improve legacy products required regular hand holding remained escalated proposed new approach teamed successfully wrote two new 247 products mediabase dll desktop explorer assets c mfc guided optimize original implementation 200k ids meet storage scalability needs achieved constant ui performance milliseconds regardless user operation proposed introduce dtahandler architecture ftpserver approach helped consolidate media formats one product build scalability team added one converter dll per media container format import export november 2005 august 2009 company name city state software engineering manager development team management nexio editing applications led team 8 naperville team 8 indirect report beijing hired mentored built core editing team size 8 collaborated expanded team beijing established development process document consistent procedures peer code review guidelines team established crash dump analysis procedures help troubleshoot hard repeat issues released deliverables video editing suite 25 proposed architecture teamed develop server integration modules video broadcast workflows august 1997 october 2005 company name city state principal software engineer harris corporation acquired leitch architected designed implemented fundamental dll components evolution video editing product major projects include c win32 threads gui interactive playback architecture media file reader writer components scalable decoder encoder architectures video audio rendering engines hardware integration modules critical part business success postproduction space interactive picon waveform drawing components 64bit unicode migration modules 4 million lines code august 1994 july 1997 company name city state software engineer dps acquired star media leitch acquired dps 2000 star media technology startup created video editing software velocity postproduction space developed projects include project media management tools render bank video effects education professional training illinois institute technology city state ms computer science computer science national institute technology city india electronics communication engineering electronics communication engineering products skills api approach atl audio backup broadcast c cli com ca hardware concept content clients documentation dynamic html5 editing xml ftp functional drawing gui http ids innovation explorer ip javascript json lan mb c mfc office win windows 2000 migration nas oop page proxy rendering san scrum servers specification team management threads troubleshoot video video editing visual c workflow writer | ENGINEERING |
healthcare consultant executive profile proven leader solid performance seeking new challenges bring comprehensive set skills company former military leader certified instructor designated subject matter expert 2 fields medicine experienced public speaker skill highlights skills used microsoft office smarttech smart board public speaking public relations marketing sales instructorwriter combat medic advanced individual training 1st detachment 108th training command augusta ga november 2014 october 2015 train lead mentor upcoming healthcare specialists example right looks like new healthcare practitioners follow read reviseedit publish teach course material healthcare program graduates 30000 individuals annually project management regarding training program tasks supervise logistics monthly synchronization meetings catering event planning security logistics monthly gatherings key leaders public venues teach nremt curriculum students attempting emt certification evaluate nremt practical skills emt certifications teach cprbls teach tccc core curriculum advanced skills teach additional skills mass casualty management patient administration disaster management critical thinking leadership development convoy operations logistics supply chain management necessary skills healthcare specialist us army instructorwriter infantry battlefield first aid alpha company 2nd infantry battallion 29th infantry regiment fort benning ga november 2012 november 2014 responsibilities teach tccc core curriculum first aid classes 220 infantryman teach additional skills mass casualty management critical thinking leadership development medical evacuation logistics necessary skills save lives supervise records management instructor credentials supply orders equipment maintenance buildingsite maintenance emergency care sergeant squad leader echo company 2nd infantry battallion 29th infantry regiment fort benning ga april 2011 november 2012 hospital prehospital longterm geriatric population va homeclinic acute care phlebotomylab immunization clinic medicalsurgical ward pacu icu pediatric emergency department telemetry behavioral health ward supervised 2 noncommisioned officers 10 soldiers assigned 5 ambulance teams managed duties helped resolve personal issues order make effective leaders efficient medics responsible medical equipment sets valued 10000000 including vehicles hazmat designated primary information technology point contact within section implemented oversaw transition paperless office management streamlined previously cumbersome outdated communications methods emergency care specialist headquarters headquarters companybravo company 141 infantry batallion 3rd brigade 1st armor division fort bliss tx june 2009 june 2011 responsibilities clinical patient care austereremote medical care live fire training exercises medical support individual crew served weapons training infantry tactics sops microsoft office 2013 word excel powerpoint adobe acrobat professional adobe photoshop solidworks emergency management systems network administration dslr photography supply chain management classified document management joint commission inspection standards classroom instruction 10 years core accomplishments designed implemented mass casualty evacuation sop battalion 600 soldiers sop effective adopted brigade standard 3000 soldiers designed implemented field expedient casualty evacuation system using civilian vehicles coordinated resources necessary create cost effective fully equipped fully functional aid station synergistic casualty evacuation plan using nonmedical assets designed training program using scenario based training infantrymen first line supervisors command staff effectively manage mass casualty situations skills used aluminum fabrication complex problem solving program management disaster management casualty management patient care security defensive tactics offensive tactics logistics supply chain management emergency care specialist charlie company 302nd brigade support battalion 1st heavy brigade combat team camp casey south korea june 2007 june 2009 crosstrained republic korea army roka medical personnel us tactics medical skill sets crosstrained roka combat engineers breaching techniques explosive demolition project manager integration effective training medical communications combat casualty care mc4 system company 170 medical personnel countless convoy planning operations involving simultaneous movement setup breakdown ambulance exchange points forward surgical teams level 1 trauma centers mass casualty incident management centers noncombatant evacuation operations senior supervisor supervised planned implemented full spectrum evacuation 27 families us soldiers south korea japan operation courageous channel emergency care specialist training support company 32nd medical brigade fort sam houston tx may 2005 june 2007 responsibilities coached mentored credentialed individuals medical skills necessary job provided medical support 50000 personnel annually training area 27990 acres supervised pharmaceutical supply chain management heavily used medical activity base awarded pioneering compliance dod paperless office mandate 2006 resulting streamlined work environment greatly reduced supply consumption project manager logistical transport set staffing equipment movement special needs intensive care unit san antonio tx refugee movements areas effected hurricane katrina 2007 professional experience healthcare consultant 052016 102016 company name city state introduce patients training program eeg monitoring assist recovery weekly training works conjunction parts treatment plan set computer software brainmaster discovery 24e pocket neurobics uwiz electrodes ensure bioera pnwiz tracking appropriately parameters load properly troubleshoot equipment software necessary explain cognitive testing procedures coach individuals initial follow brain mapping coach individuals training sessions monitor progress healthcare consultant 022016 052016 company name city state international medical center provides fullspectrum multisystem detoxification comprehensive individual healthcare lifestyle planning monitors 3 individuals simultaneously 6 individuals per day 2 hour treatment session educates individuals treatment options toxins heavy metal contamination daily life change healthier decisions provides immediate analysis initial results treatments part international healthcare team represents 6 countries facility china 1 2 facilities world perform proprietary treatment medical investment management healthcare lifestyle consulting high net worth individuals making decisions transform lives eliminate barriers living long healthy life 60000 300000 usd average daily investments overall investmentsales performance upwards 25 million usd course 4 months averaging 5 million per month achievements within 2 weeks arrival four foreigners working company licensed doctors interviewed board selected science advisor provincial level tumor research institute partnership decision made president hospital 5 center directors assessment therapeutic apheresis treatment western medicine intervention traditional chinese medcine intervention mai therapy clinic english teacher 102015 012016 city best learning english chaoyang district teach children age 2 english language skills according us academic standards grades prek1 g6 6th grade using mcgraw hill curriculum write lesson plans grades prek1 g6 6th grade using mcgraw hill curriculum supplemented employer developed training materials review edit republish outdated incomplete unsatisfactory insufficient training plans guides simultaneously accommodate learning styles lessons perform demonstration lessons marketing event planning improve public relations local clients overall image best learning english brand voluntary point contact new foreign teacher cultural integration medical aid personal privacy physical security abroad provide feedback parents regarding student performance additional steps take foster healthy developmental environment child american perspective education high school diploma 2004 winter park high school city state personal information service country united states branch army rank sergeant 2004 october 2015 honorable discharge willing relocate anywhere interests highly experienced leading training developing others previous quarter year sales averaged 25 million 5 million monthly advanced computer technology literacy multiple awards effective leadership initiative performance compassionate volunteer work proficiency proven motivator leader trainer builder strong highenergy civilian military teams skills academic acute care adobe acrobat adobe photoshop alpha ambulance army behavioral health chinese coach consulting cpr critical thinking clients document management edit emergency care english equipment maintenance event planning first aid image immunization information technology inspection instructor instruction investment management investments leadership development lesson plans logistics marketing meetings mentor excel microsoft office powerpoint word works weapons monitors network administration office management patient care phlebotomy photography pacu progress project management public relations public speaking read research sales solidworks sop supply chain management supply chain management teacher telemetry therapy training materials treatment plan troubleshoot writer additional information active dod secret security clearance highly experienced leading training developing others previous quarter year sales averaged 25 million 5 million monthly advanced computer technology literacy multiple awards effective leadership initiative performance compassionate volunteer work proficiency proven motivator leader trainer builder strong highenergy civilian military teams available asap willing relocate anywhere authorized work us employer links military service service country united states branch army rank sergeant 2004 october 2015 honorable discharge commendations army achievement medal x3 good conduct medal x3 military outstanding volunteer medal certificate achievement x6 army service ribbon overseas service ribbon korean defense service ribbon global war terrorism service ribbon | HEALTHCARE |
senior director information technology executive profile distinguish director information technology expertise diverse range industries within multiple industries settings globally demonstrated success network design management enterprise resource planning implementation management cloud technologies internet technologies well organized results oriented individual proven ability implement standards processes procedures improve business functionality solid management skills capable building leading motivating individuals maximize productivity forming cohesive team environments exceptional communicator focused building strong client relationships skill highlights small business development project management leadershipcommunication skills business operations organization client account management negotiations expert budgeting expertise employee relations selfmotivated collaborative decisive enterprise platforms forecasting specialist knowledge product lifecycle management plm hardware software upgrade planning product requirements documentation selfdirected scrum methodology performance criteria tracking core accomplishments saved 10 million amortized 3 years using cloud technologies instead buying new infrastructure hardware upgrade infrastructure weston educational group directed implementation new student information system customer relations management system 2 colleges projects completed ontime budget increased core system availability 99999 developing standards architectural governance implementing best practices led successful implementation integration acquired college weston educational group project completed month ahead schedule budget reduced incidence issues 50 globally using visualization tools tableau domo identify trends support tickets resulted training address root causes operations management managed technologies 10 campuses spread florida california weston educational group technologies used students faculty campus administration corporate office staff executives oversaw day day operations information technology department weston educational group staff development weston restructured team smaller flexible team used outsourced resources specialized functions resulted 60 reduction payroll expense american career college west coast university mentored coached employees resulting staff turnover also recognized one best business analyst team campus management corporation implemented sites globally batchmaster software launched new consultant group implement manufacturing based erp system using rapid implementation module devised increased successful implementation 80 reduced implementation time 4 weeks batchmaster software also implemented support team india provided post implementation support based new policies procedures created customer satisfaction increased 75 voted employee year 2010 thousand employees outstanding contributions going beyond presented industry conferences every year starting 2012 integrated solutions automations tools help improve efficiency data integrity professional experience 022015 112016 senior director information technology company name city state weston educational group inc private postsecondary institution focused allied health personal wellness sector 3 major brands campuses spread florida california senior director oversaw day day operations aspects technology included student faculty portal needed support 247 student information system sis used manage aspects student matriculation lead financial aid academics student services career services spearheaded phone system migration cloud resulting 99999 uptime phone system also reduced maintenance cost comes outdated system 0 allowed us manage system remotely accountable information technology including overall customer satisfaction managed team 6 professionals restructured department reduced team 6 generalized personal outsourced functions required specialized functions reduced payroll expense 60 spearheaded crossfunctional initiative achieve smooth integration missouri college acquired weston education group strengthened companys business leading implementation industry leading sis management campuses crm admissions negotiated new contracts vendors reduce prices much 28 developed launched regular training sessions help associates common reported issues used domo visualize trends support cases developed training materials common reported issues instituted new web based support ticketing system allowed students faculty staff members generate tickets requesting help prior system staff members could generate support tickets internal system new system rules incorporated auto routed tickets based characteristics selected recommended implemented enterprise applications onto cloud saved organization 10 million amortized 3 years upgraded infrastructure inhouse accommodate new enterprise applications launched migration staff faculty office 365 microsofts cloud version office migrating students enabled every user access latest version complete office suite onedrive individual file storage system point view enterprise access latest versions systems microsoft plus infinite access microsoft resources support infrastructure 072009 022015 senior manager student information system company name city state american career college west coast university private postsecondary institution trains students allied health sector annual revenue 300 million oversaw student information system brands student portal faculty portal several integrations systems crm system internal applications developed sharepoint platform hired managed team business analysts support engineers support student information system sis developed business processes service level agreements used business analysts support engineers oversaw offshore development team india develop innovative solutions sharepoint platform integrated sis means adding automation enhance productivity data validation managed relationships vendors associated student information system started organization manager led team stabilize environment collaborated hr department develop onboard training systems increased roi new associated day 1 reduced number support tickets new associates key member process planning moving small server room att collocated datacenter advised development relocation two west coast campuses 012005 082009 president company name city state aldreteem inc created support small midsized organizations wanted implement enterprise resource planning systems resources manage system inhouse accountable entire business including overall customer satisfaction profitability created new revenue streams partnering erp vendors expertise deploy solutions sage sap great plains epicor generated new business signing national agreement leading national hospitality company manage erp system provide auxiliary services strengthened companys business leading implementation projects 032001 122004 director client services company name city state batchmaster software inc develops enterprise resource planning system process manufacturing industries integrated sage platinum sap business one microsoft great plains prior joining eworkplace solution deployed network resellers implementation primary support created new revenue streams parties creating client services group resellers focused client relationships sales could resell services increased revenue 60 creation client services department department performed implementations support created rapid implementation process reduced implementation months 4 weeks strengthened companys business initiating leading development relationship sap spearheaded implementation offshore support team support customers post implementation customers found team helpful upgrades update well phone support software maintenance renewal increased 80 created spearheaded customer satisfaction survey resulting 45 increase customer satisfaction resulted customers renewing yearly software maintenance increased revenue education 2010 business administration walden university city state usa 385 gpa minor leadership bachelor science information business systems technology university essex city state uk member world famous essex university afrocarib club played soccer university skills enterprise resource planning systems education software campus nexus student student faculty portal accounting systems sage platinum microsoft great plains accountmate sap business one learning management systems dialoge edu ecollege moodle rooms manufacturing systems batchmaster customer relationship management systems microsoft great plains crm campus nexus crm enterprise backoffice systems microsoft server microsoft sql server microsoft exchange microsoft sharepoint linux storage area network active directory microsoft terminal services microsoft remote desktop services citrix network devices monitoring tools juniper switches routers firewalls netgear switches routers firewalls cisco switches routers firewalls solarwinds network monitoring tools sophos unified threat management idera sql management websense virtual system vmware hyperv cloud based phone systems cloud based storage backup cloud technologies amazon web services microsoft azure o365 miscellaneous applications desktop applications microsoft office suite sophos antivirus sophos mobile device management deepfreeze desktop management | INFORMATION-TECHNOLOGY |
staff accountant summary flexible accountant adapts seamlessly constantly evolving accounting processes technologies committed keeping accurate accounting records possesses natural knack numerical accuracy calculating balances highlights account reconciliations cashflow report generation accpac accounting skills accounts receivable professional accounting operations professional knowledge sage general ledger accounting aptitude complex problem solving great plains knowledge effective time management proficient sap microsoft office proficiency excel spreadsheets meticulous attention detail resultsoriented selfdirected time management professional mature resourceful strong interpersonal skills strong communication skills expert customer relations accomplishments general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions researched resolved billing problems previously missed training successfully trained staff office systems databases policies procedures focusing minimizing errors generating superior results professional experience company name december 2009 current staff accountant city state prepares general ledger entries maintaining coding processing records files reconciling accounts responsible recording journal entries compiles identifies analyzes changes account reconciliations researching resolving variances prepares consolidated internal external financial statements gathering analyzing information general ledger system sub companies maintains balances automated consolidation system inputting data verifying data analyzes information options developing spreadsheet reports verifying information assisting financial statement review preparation providing support toward interim annual financial statement audits receive maintain control payable 10 companies multimillion dollar corporation using internal system process dissimilar documents refunds audit reconcile purchase orders incoming invoices contact vendors advise ordering requirements discuss pricing ensuring correctness billings supporting documentation record process reconcile general ledger entries drafting correspondence data entry various computer systems established filing systems record keeping consult staff discuss price quotes technical specifications matters purchases work requester justify using certain vendors large business sole source orders provides immediate staff assistance supervisor variety confidential sensitive matters involving operations identifies activities situations may adversely impact company plans process payroll contract employees performs research consolidates information various offices advises supervisor senior management recommended solutions conflicts problems company name june 2009 september 2009 accounting clerk city state bill sort verify mail invoices 2000 residential commercial accounts monthly quarterly flexibill produce end month reports compile shut register delinquent accounts monthly post payments accounts answer incoming calls regarding bills reconcile bank statements daily schedule maintenance calls maintenance team per request make necessary adjustments bills updates accounts company name july 2008 february 2009 accounting clerk human resources city state processed personnel actions promotions pay change transfers new hire personnel researched potential employees new markets via internet advertising job fairs screened interviewed qualified counseled hired facilitating orientations new employees coordinated payroll demonstrated excellent organization problem solving negotiating skills communicated persuasively effectively highlevel corporate executives business owners monitored ensured compliance applicable employment laws regulations initiated maintained communication coordination activities branch manager area vice president serving central contact service issues resolutions code enter personnel data automated systems new hires verify enter time attendence employees quickbooks payroll process payroll produce settlements product received vendors enter settlements payment approval owner assist plant manager controller maintaining electronic calendar schedule appointments needed including arranging conferences various meetings well assisting procedural aspects preparing correspondence reports company name july 2007 june 2008 business operations associate city state managed customer accounts including limited invoicing collections purchase order tracking customer service working customers answer questions offer option resolve outstanding issues made routine welcome maintenance calls customers managed total accounts receivable aging 32 million duties also included keeping time attendance using timekeeping system processed personnel actions promotions pay change applied knowledge skills use implement principles securing analyzing evaluating essential facts needed decision exercises considerable independence reviewing classification variety noncontroversial lowergraded clerical administrative technician semiskilled wage grade positions applied classification standards criteria order determine title pay play series grade level applied knowledge human resources hr rules procedures technical methods concerning position classification position management hr automated systems reviews requests completeness accuracy presence necessary supporting documents retrieves data hr automated system provided information advice visitors callers regarding hr procedures uses multiple office automation software used word processing software create copy edit store retrieve print position descriptions forms transmitted received documents messages electronically using personal computers workstations networked linked computers workstations performed duties assigned company name march 2007 july 2007 accounting clerk city state classified accounting transactions entered contractors bill able hours labor payment pay subcontractors invoices tactfully ascertains purpose visit call referred superior appropriate operating personnel multiline phone system adjusted incorrect invoices prior entering system prepared control documents posting documents reflecting entries made reviewed pending items ensured followup action taken items pending conduct cycle count three warehouses input renovation jobs nxview charge material jobs solomon assign job numbers new contracts enter invoices entered issuesreturns received sub contractors serve timekeeper 25 employees using itas well perform facilitator administrative duties including greet assist clients maintain update staff calendar os director os hr manager create organization charts schedules spreadsheets using excel powerpoint order supplies staff sort mail schedule coordinate organize staff meetings routineessential meetings required include confirming location reserve conference rooms sending invites attendees confirmation attendance updates forwarded staff via email etc company name september 2006 february 2007 accounting clerk city state company name april 2006 august 2006 assistant bookkeeper city state company name september 2004 december 2005 customer service representative city state education strayer university 2014 bachelor science accounting state united states strayer university 2011 associate applied science business management state united states skills proficient microsoft office 2010 access word excel outlook alpha5 system application process sap windows 2007xp nt 2000 98 95 41 ms dos mas 90200 nxview sales logic solomon great plains scrapware scrap dragon oracle people soft 89 iqms laser fichetype 60 wpm | ACCOUNTANT |
landscaper accomplishments fmc level certification adventis nov 16 built threestatement fully circular properly formatted financial model scratch 90 minutes developed understanding key concepts financial modeling accounting corporate finance miami university investment banking club feb 17present learn practice valuation techniques financial modeling discuss latest financial news discuss proper interviewing skills gain insight experienced investment bankers miami university asset management club oct 16present contribute management portfolio worth 60000 equities create present stock pitches listen provide input pitches members stock investment competition sep 15nov 15 earned first place thirtyfour teams across five daytonarea high schools competed university dayton 50 score based presentation 50 based portfolio earned 14 100000 sixweek period experience landscaper 052017 current company name city state landscape employee managing 200 properties commercial residential received landscape hardscape training education provided training new employees delivery driver 052016 082016 company name city state delivered local homes businesses worked within café keeping various daily tasks intern 052015 082016 company name city state internship dayton area life health insurance office performing tactical activities agents pursuing life health insurance license pro shop crew member 062013 082015 company name city state managed various daily duties caddy members cart range management train new employees education training bsba finance economics may miami university city state finance 355 economics june 2016 chaminade julienne catholic high school city state national honor society scholar athlete four years 40 interests varsity soccer aug 12oct 16 senior captain allarea allconference allstate academic awards fouryear starter skills insurance managing office additional information varsity soccer aug 12oct 16 senior captain allarea allconference allstate academic awards fouryear starter | ADVOCATE |
information technology manager experience information technology manager april 2007 current company name city state annual budget planning department network administration implementation new technology developed company applications daily backups technical support 80 users administration security firewall spam firewall web filter vlans vpn setup administration windows server 2008 r2 administration microsoft active directory administration 100 pcs windows 7 windows xp microsoft dfs dhcp dns wsus services administration ftp server implementation administration microsoft exchange server 2010 administration creation new users distribution groups daily backup servers desktop backup symantec backupexec 2012 administration maintenance daily backup sybase sql anywhere 110 databases administration mac editing rooms os x 108 109 san storage apple xsan 30 tb array administration promise vtrak ex10 series software installation setup editing rooms final cut adobe products cinema 4d etc hardware installation configuration video capture aja kona black magic video capture devices inews news room management system wide orbit traffic sales revenue software knowledge florical systems software television automation omneon video server streambox mobile broadcast streaming video miranda products responsible research quote acquisition configuration new network technology company repair installation updates software hardware pcs mac computers information technology manager july 2001 march 2007 company name city state develop maintain support inhouse applications responsibilities include software licensing updating operating system desktop computers servers technical support 25 users supervised two employees department 2004 developed program track inventory hardware distributed 300 branch offices well user manual house application detailing procedures processes network administration lan 30 desktop pcs 5 windows 2003 standard edition active directory service dhcp dns server administration implementation ftp server large file transfer implementation distributed file system dfs share files department microsoft exchange server 2003 administration creation new users groups policy groups daily backup installation maintenance certification authority windows server 2003 web application administration maintenance daily backup database sybase sql anywhere 90 maintenance creation desktop applications power builder 65 power builder 90 technical support 300 branch offices new installation updates software hardware information systems administrator january 2001 july 2001 company name city state technical support 10 network users 100 branch offices implemented terminal service able connect five new branches colombia daily backup sybase sql anywhere 70 database microsoft sql server 2000 database quickbooks pro database house program network administration implementation ftp service 100 branches connections creation uses security access windows 2000 server administration active directory service administration maintenance microsoft sql server 2000 administration technical support branch offices installation updates software hardware education bs computer system engineer january 29 2000 fundacion universidad autonoma de colombia city colombia computer system engineer computer technician april 26 1997 certification lan network administration january 1997 centro colombiano de estudios profesionales pontificia universidad javeriana city colombia skills 4d active directory adobe products apple automation backup broadcast budget planning computer technician hardware installation configuration hardware databases database dhcp dns editing final cut firewall ftp inventory lan mac magic access microsoft exchange server windows 7 windows 2000 windows xp network administration network os operating system power builder 65 power builder 90 processes quickbooks pro research sales san servers software installation microsoft sql server streaming video sybase sql anywhere 70 sybase sql anywhere 90 sybase sql anywhere symantec technical support television video vpn windows server windows 2000 server | INFORMATION-TECHNOLOGY |
pharmaceutical sales representative womens healthcare specialist professional summary skills proven administrative highly organized leadership support event planning entrepreneurial conflict public speaking mindset resolution project staffing team leadership reporting self directed documentation outbound calling prospecting account management acquisitions administrative contracts clientele customer satisfaction customer ssatisfaction decision making documentation event planning inventory team leadership leadership director managing marketing plans marketing market mergers communicator organizational skills problemsolving public speaking recruitment relationshipbuilding reporting sales staffing strategic strategic planning team player work history pharmaceutical sales representative womens healthcare specialist company name – city state doubled membership environment acquisitions mergers national chain accounts directly affected potential membership recruitment investigated resolved customer inquiries complaints timely empathetic manner responded customer inquiries thoroughly professionally provided elevated customer experience generate loyal clientele resolved customer complaints professional manner prioritizing customer satisfaction set explained new membership contracts effectively communicated supported sales marketing administrative teams daily basis assisted creating preseason marketing plans support department divisional strategies communicated vendors regarding backorder availability future inventory special orders developed account management program focused maintaining existing account base using referral reference systems attract new accounts organized new member marketing program including identifying potential target accounts developing high touch outreach plans incentive packages growth objectives successfully managed acquisition new england association increased membership 50 within first two years asked appropriate openended questions discover prospects needs requirements representative year 2003 successfully launched new products rapidly gained market share maintained extensive knowledge competitors offerings presence assigned territory serviced accounts regular basis propose new products services maximize revenue identified qualified accounts assess market potential consistently hit exceeded quarterly sales goals identified analyzed key competitors related products contacted customers soon issues arose immediately find resolution problems escalated communicated regularly territory regional strategic managers daily support strategic planning accounts successfully sold brand name products competing generic medicine communicated regularly territory regional strategic managers daily support strategic planning accounts visited customer locations determine needs set contracts provide training education bachelor arts business administration public relations 1995 heidelberg college city state work history pharmaceutical sales representative womens healthcare specialist company name – city state doubled membership environment acquisitions mergers national chain accounts directly affected potential membership recruitment investigated resolved customer inquiries complaints timely empathetic manner responded customer inquiries thoroughly professionally provided elevated customer experience generate loyal clientele resolved customer complaints professional manner prioritizing customer satisfaction set explained new membership contracts effectively communicated supported sales marketing administrative teams daily basis assisted creating preseason marketing plans support department divisional strategies communicated vendors regarding backorder availability future inventory special orders developed account management program focused maintaining existing account base using referral reference systems attract new accounts organized new member marketing program including identifying potential target accounts developing high touch outreach plans incentive packages growth objectives successfully managed acquisition new england association increased membership 50 within first two years asked appropriate openended questions discover prospects needs requirements representative year 2003 successfully launched new products rapidly gained market share maintained extensive knowledge competitors offerings presence assigned territory serviced accounts regular basis propose new products services maximize revenue identified qualified accounts assess market potential consistently hit exceeded quarterly sales goals identified analyzed key competitors related products contacted customers soon issues arose immediately find resolution problems escalated communicated regularly territory regional strategic managers daily support strategic planning accounts successfully sold brand name products competing generic medicine communicated regularly territory regional strategic managers daily support strategic planning accounts visited customer locations determine needs set contracts provide training certifications proven administrative highly organized leadership support event planning entrepreneurial conflict public speaking mindset resolution project staffing team leadership reporting self directed documentation outbound calling prospecting skills account management acquisitions administrative contracts clientele customer satisfaction customer ssatisfaction decision making documentation event planning inventory team leadership leadership director managing marketing plans marketing market mergers communicator organizational skills problemsolving public speaking recruitment relationshipbuilding reporting sales staffing strategic strategic planning team player additional information experienced multifaceted business professional ability quickly generate business results seeking position abbott territory sales position tacomawa adept attending job related conventions managing special company events attract candidates topnotch skills relationshipbuilding problemsolving decision making open clear communicator collaborative hardworking style membership enrollment director excelling customer satisfaction retention flexible hardworking deadline driven environments energetic team player top launch organizational skills intensive 3 week training program radnor pa | HEALTHCARE |
training development specialisthr summary seeking obtain position within human resource management acquired skills employee engagement training development challenged acknowledged direction committed personal professional community growth extensive experience human resource management training development employment engagement temporary services talent acquisition proven leadership abilities includes professional interpersonal communication presentations training strong project management skills working cooperatively cross functional groups demonstrating commitment team successes winning mentality proficient user microsoft suite hris learning management data systems experience training development specialisthr 092013 current company name city state responsible organizational development developed managed programs career path apprenticeship program education reimbursement employee suggestion professional salarieddevelopment new hire orientation new hire luncheon shares cares workforce development human resource manager 082006 012012 company name city state developed recruitment relationships within nonprofit community delivered worldclass customer serviceclient relations identified client needs opportunities success established wfd program kent co ensure successful hirein client positive relationships employment training coachingcounseling feedback maintained dependable results placement nonprofit community commit retention expectations program successfully placed within 18 months 800 temporary associates full time longterm positions nonprofit organizations including michigan works goodwill grcc exceeding program requirements successful placement individuals reentry programs barriers obstacles employment maintained workers compdisability placement issued maintained benefits selection wellness program responsible hiring decisions employee retention processing new hire documentation employee training responsible daytoday management temporary workforce specific client established human resource manager advanced director 072000 012007 company name city state top salesadvanced director national recognition direct sales association national recruiter responsible customer service sales training motivational speaker presenter pampered chefs national meetings designed developed executed local regional customer service sales training seminars interfaced regional local top performers training recruiting development merchandise managerhuman resource manager 091991 031996 company name city state responsible development sporting apparel initiatives conception design selection fabric stitching artwork sample development merchandisemarketing feasibility production approval commercialization facilitated marketing strategic sales meetings developed marketing plans presented seasonal product purchasing plans nike kmart meijer target analyzed store consumer market trends predict inventory needs established product specific reorder points inventory management managed budgets associated new product development initiatives managed 15 data entry order specialists merchandise management assistants excellent customer service skills utilizing new innovative solutions maximize potential customers maintained compliance sport licensing agreements education bachelor arts business managementhuman resource management 1 2015 university phoenix city state business managementhuman resource management annual compliance training predictable performance systems compliance training legal ethical responsibilities diversity workplace ethics management social aspects management workforce personal information motivated energetic contagious positive attitude polished professional written verbal communication skills creative strategic thinker dependable loyal responsible knowledgeable desire continual lifelong learning skills benefits budgets coaching counseling client client relations excellent customer service customer service data entry dependable direct sales documentation hiring human resource inventory management inventory legal director marketing plans marketing market meetings works motivational speaker new product development organizational development predict presenter profit purchasing recruiting recruitment recruiter sales sales training seminars strategic employee training additional information personal qualities motivated energetic contagious positive attitude polished professional written verbal communication skills creative strategic thinker dependable loyal responsible knowledgeable desire continual lifelong learning | CHEF |
engineering manager profile dedicated job title excellent technical analytical communication skills demonstrated number years experience resultsdriven mechanical engineer solid product engineering qa experience skills microsoft office proengineer promechanical solid edge autocad microsoft navision microsoft project moldflow accomplishments project management customer interface project coordination provided drafting project setup support communications staff creating initial final drawings two light rail engineering projects met customers help design custom entertainment centers china cabinets mantels kitchen cabinets residential homes supervised project production efforts ensure projects completed company standards time within budget constraints professional experience october 2013 current company name city state engineering manager managed manufacturing engineering team supported manufacturing startup us mentoring training production personnel supported sales team project quotation process providing technical solutions client request lead times cost estimates requests supervised creation fixture submission packages client approval designed fixtures manufacturing plan execute manufacturing projects including preparation bom procurement material preparation production orders liaised ul inspector ensuring lighting fixtures comply underwriters laboratory standards worked product development etl intertek ensure fixtures certified per ul standards created fixture sample kits sales representatives august 2005 october 2013 company name city state senior design engineer collaborated architect lighting designer providing cost effective environmentally friendly lighting solutions unique architectural condition prepared product concepts submittal drawings lighting specifications ceiling plans details support sales marketing required meet project timelines designed lighting fixtures met companys quality cost evaluated redesigned existing products lean manufacturing prepared fabrication drawings manufacturing vending including sheet metal design optic design material selection bills material preparation supported product management preparation installation instructions specification sheets supported manufacturing staff fabrication assembly process successfully managed cross functional project team launching new product line liaised ul inspector ensuring lighting fixtures comply underwriters laboratory standards september 2004 august 2005 company name city state cad designer analyzed specifications customer initial elevator fixture design conform relevant asme fire safety codes revised drawings based customer corrections updated information field surveys check fixture design required components full functionality compliance asme ada local fire codes prepared fabrication drawings manufacturing assembly prepared bill material production special material list vending december 2000 september 2004 company name city state design engineer analyzed specifications received customers order processing designed lighting fixtures easily manufactured lowest possible cost based interpretation given specifications using cad software consulted lighting specifiers relation needs architects spearheaded development new lighting fixtures unique situations lighting requirements procured required raw componentsmaterials projects developed prototypes functional aesthetic evaluation liaised manufacturing department production process provided technical support solving problems arise manufacturing collaborated graphics designer production lighting fixture brochurescatalogs order processing specification forms prepared cad drawings photo realistic 3d model technical specifications graphics designer education training new jersey institute technology city state mechanical engineering master science mechanical engineering university guyana city guyana mechanical engineering bachelor science mechanical engineering work history company name company name skills 3d ada photo architect autocad brochures cad catalogs client edge engineer etl forms functional graphics inspector interpretation lean manufacturing lighting marketing materials material selection mechanical mentoring microsoft office microsoft project navision personnel procurement product development product management quality safety codes sales specification surveys technical support unique | ENGINEERING |
paralegal summary licensed paralegal demonstrating confidence tenacity project analysis well sound business judgment highlights working knowledge aspects discovery process demonstrated ability conduct legal research using westlaw highly skilled organizing presenting information objectively handson experience practicemaster tabs3 legal proficient managing clerical duties pertinent law office experience paralegal january 2013 company name state general litigation commercial litigation bankruptcy estate planning workers compensation researching legal issues west law digesting various legal documents providing fact summary reports attorney drafting issues via interoffice memorandums managing attorneys schedule logging important dates tasks company network reviewing analyzing attorneys work grammar error drafting cover letters preparing motion packets corresponding opposing counsel courthouse administration advising clients changes status case scheduling depositions managing client files company network companys practice management system practice master efiling timesensitive legal documents various courts preparing pleadings binders trial exhibits court ardex laboratories 2050 byberry road receptionist january 2009 january 2013 company name city state provided quality customer service guests upon entering lobby answered high volumes calls multiline phone system dispatched according priority organized managed company data excel spreadsheets reviewed separated paperwork submitted salesmen daily reviewed invoice information entered mas200 generated weekly sales reports salesman advised inquiring customers product order shipment status changes managed hard copy files faxedemailed invoices requested documents separated dispersed mail addressed department maintained spreadsheets customer payments reported salesmen according business region applied payments checks cash credit cards customer accounts according salesman location remittance advice processed credit card transactions companys terminal deposited checks directly company account using pnc pinnacle desktop scanner reviewed customer accounts open invoices ninety day outstanding balance entrusted devise payment arrangements casebycase basis avoid excessive late fees penalties tracked salesmens expenses composed interoffice memorandums account memorandums course final two weeks ardex laboratories trained two new hires two positions accounts receivables department receptionist administrative assistant january 2007 january 2009 provided quality customer service people diverse backgrounds answered phones multiline system dispatched accordingly priority scheduled organized businessstaff meetings scheduled organized appointments clients drafted typed proposalsinvoices related documents company letterhead made cold calls customers due maintenance faxed invoices entrusted make managerial decisions satisfy customer companys best interests maintained records accounts receivable accounts payable transactions responsible administrative duties related construction field filing customer orders composing business letters responding legal matters managing business accounts consulted advertising ideas customer service representative january 2005 january 2007 company name provided high quality customer service pilots business aviation companies communicated pilots via radio prepare lineman estimated arrival departure times provided reviewed catering accommodations pilots flight attendants ensure comfortable flight scheduled hotel reservations car rentals pilots crew permitted use company vehicle scheduled aircraft preparation departing flights input data ticket information pos system aspects administrative work typing filing answering phones record keeping recognized customer service excellence atlantic aviation education paralegal studies 2012 manor college paralegal studies american bar association approved institution paralegal certificate 2012 manor college american bar association approved institution high school diploma 2004 nazareth academy high school middle states association secondary schools skills accounts payable accounts receivable accounts receivables administrative advertising attorney balance credit client clients customer service drafting filing law legal letters litigation managerial managing meetings access excel spreadsheets excel mail microsoft office suite office powerpoint word network paralegal phone system pos proposals quality radio receptionist record keeping researching sales scanner scheduling spreadsheets phones answering phones typing westlaw | AVIATION |
advocate summary seeking part time prn generalist position human resource conflict resolution team building mentoring coaching newhire orientation disc personality assessments training development leadership development performance appraisals technical skills experience advocate 012012 current company name city state nfsg healthcare homeless veterans program coach mentor develop 100 clients resume assistance career counseling complaints problems develop manage evaluate training organizational effectiveness strategies promote development skilled highperforming motivated workforce focused achievement company key performance indicators develop career plans fit clients aptitudes education levels physical abilities career goals serve internal consultant levels management identify resolve issues employee retention skill development professional growth succession planning performance improvement partner business unit leaders serve strategic resource assess companywide training development needs well provide recommendations change evaluate motivate coach counsel 25 peers performance duties veteran affairs specialist 012011 012012 company name city state provided training education career counseling job placement services broad range clients participated group orientation clients promote development entrylevel career job opportunities administered career scope assessment tests 100 clients identify skill building needs attended meetings obtain information use training programs inform management training program status employment representative 012011 012012 company name city state presented information using variety instructional techniques formats role playing simulations team exercises group discussions videos lectures provided leadership guidance new workers training resources materials aids achieve training objectives developed implemented 40 standards policies managed documentation information multimedia materials conducted dozens qualityanalysis reviews designed training programs professional development courses facilitate meeting organizational goals individual professional needs training coordinator 012000 012009 company name city state evaluated training requirements division consulting department managers hr external resources managed process identifying addressing employee development opportunities focus groups 360degree assessments blended training solutions include instructorled classes case studies selfstudy mentoring programs elearning coaching roleplay ojt webbased training conducted 100 employee evaluations strength weakness performed crosstraining exercises competency efficiency developed documentteaching procedures team 15 technical trainers encompassing instructional manuals quick reference guides test results forms acted liaison applying experience resolve handle variety hr functions include benefits payroll awards timeattendance disciplinary actions counselingevaluations conflict resolution retention efforts management files evaluated developed requirements 50 diverse operational positions well processes improved productivity work center performance education bachelor science human resource management 1 2013 university phoenix city state gpa gpa 33 human resource management gpa 33 lean six sigma certificate 2013 north floridasouth georgia veterans health administration workshops gainesville fl writing advantage certificate 2013 coaching toward high performance certificate 2013 franklin covey seven habits highly effective leaders certificate 2012 motivational interviewing certificate 2012 crucial conversations certificate 1 2012 villanova university city state skills benefits coach coaching conflict resolution consultant consulting counseling clients documentation focus forms hr instructor leadership materials meetings mentor mentoring multimedia organizational payroll policies processes quality quick six sigma strategic teaching employee development training programs workshops additional information awards recognition earned 10 years dedicated federal government service award 2013 veterans affairs award friend social work award 2013 outstanding performance professional affiliations national society human resources management member jacksonville fl society human resource management member american federation government employees union member | ADVOCATE |
teacher summary taught 5th 2nd 3rd grade last fifteen years typically worked general education students collaboratively teaching special educations teachers well enthusiastic teacher effective providing high quality instruction fostering positive learning environment students superb leadership organization communication skills easily cultivates trusting productive relationships students parents teachers administration mature professional adapts new situations technologies ease skills current virginia postgraduate professional license critical thinker calm pressure decisive mediation advocacy talent curriculum development long term planning highly organized excellent work ethic experience 082002 teacher company name city state established positive relationships students parents fellow teachers school administrators created lesson plans accordance state curriculum schoolwide curriculum standards strengthened parentteacher parentchild communication holding regular parentteacher conferences named teacher year peers 2015 022001 022002 assistant teacher company name city state responsible twenty students ages five eight years old school childcare setting summer camp session full time care ages five eleven includes chaperoning weekly field trips providing transportation passenger buses knowledge first aid procedures 021998 022001 senior support representative company name city state resource customer service technical problems eight online support technicians eclassified ad service 021996 021998 customer service administrator company name city state created maintained customer service training manual online classifieds company provided internal external customer service via email system troubleshooting education training 1998 aa child development de anza college city state cum laude child development 2002 bs psychology virginia commonwealth university city state psychology cum laude 2002 masters teaching virginia commonwealth university city state skills proficiency promethean board computer literacy interpersonal skills communication activities honors team leader second grade team five years teacher year providence elementary 20152016 | TEACHER |
public relations event planning assistant highlights journalism student strong written verbal communication skills motivated selfstarter experience public relations writing event planning summary qualifications cooperative team member special events planning multimedia marketing writing editing skills microsoft office excel powerpoint proficiency experience public relations event planning assistant may 2015 august 2015 company name city state wrote press releases media advisories prepared information media kits maintained company website social media outlets managed special events tournaments book signings parties coordinated services events entertainment signage printing event security secured vendors sponsorships vice president november 2014 current company name city state manage social media outlets including twitter instagram facebook create events professional development within team six journalism students develop strategies acquiring maintaining membership coordinator internal marketing december 2013 september 2014 city state managed inbound marketing campaigns increase brand awareness generate new business planned negotiated media buys including tv print digital contributed planning execution event 8000 attendees education bachelor arts journalism public relations august 2012 indiana universitypurdue university indianapolis city state journalism public relations certificate event management skills book editing skills event planning event management special events journalism marketing excel microsoft office powerpoint multimedia press releases public relations selfstarter tv verbal communication skills website written | PUBLIC-RELATIONS |
database programmeranalyst net developer summary software engineer 2 years web developer specializing front end development proficient software development life cycle sdlc scrum agile methodologies development process produce software solutions team involved designing planning developing implementing microsoft net based solutions meet quality code standards developed web based applications using c aspnet javascript jquery css bootstrap css html xml ajax strong experience data retrieval manipulation using adonet data objects dataset data reader data list data adaptor entity frame work good experience writing class library using c linq sql queries database access layer interface sql database worked extensively net server controls web user controls data grid web control form validation controls created custom controls worked creating modifying table definitions stored procedures sql database modified written web services using c interact applications data served used red gate sql compare deploy database one server another server dev testqaworked net security features formbased authentication rolebased authorization involved bug fixes production support worked closely scrum master backlog catalogs feature catalogs prioritized tasks participated daily scrums weekly meetings project sponsors meet expectations deadlines interact qa ensure defects properly cleared attain quality standards providing demos qa team end sprint push final stage worked crossfunctional teams meet project highlights aspnet c javascript jquery vbnet c c java net technologies net framework 4045 aspnet aspnet mvc vbnet adonet entity framework ajax web service linq entity framework linq queries aspnet html css javascript jquery bootstrap css ide visual studio eclipse netbeans dreamweaver database sql mysql operating system windows version controls tortoise svn github others microsoft word excel access power point professional experience database programmeranalyst net developer jun 2014 feb 2016 company name city state worked graduate research assistant performing duties database programmeranalyst application development network adn doit supports university missouri system faculty students agile rapid creation new applications projects atlas description project requesting scheduling tutoring sessions three roles tied application tutee tutor scheduler tutee requests tutoring classes heshe enrolled gives availability apart class timing availability grid tutor submits availability scheduler go availabilities schedule time location tutoring also set rules dropping tutoring sessions incorporated project piece project automated emails scheduled task runs every day responsibilities created availability calendar grid grid cell represents time 1 hour span day week clicking cell toggles availability automatically populated course schedule comes different databaseworked data warehouse team order get data developed c console application scheduled email task got rid data tables table adapters main project tightly coupled created class libraries main project access database used console application schedule task web application integrated open source html text editor ckeditor website used jquery filtering sorting search listview javascript clientside validations used role based authorization various pages goal project refractor old application new templates replace assemblies adding functionalities upload pdf files responsilities created separate login page administrator students used active directory ad group restrict department students developed web interface administrators upload pdf files database viewed students updated entire application using new visual studio 2013 template make use bootstrap css changing master pages modified structure database login used redgate sql compare copy data database dev server test sever replaced old adn utilities assemblies new doit utilities assemblies appinventory description goal project allow admins managers scrum masters organization keep track various applications includes developed ongoing future projects every application application parameters includes app structure remedy group user departments etc application different version version parameters prod qa test url dcl database platforms framework used develop application uat dates etc scrum masters estimate length cost build application project estimator based number developers sprint length weeks uat etc share clients starting project keep track current progress budget sprint burndown charts responsibilities entity framework used using database first approach linq used dal data access layer interact database consumed adonet entity frame work entity data model entities relationship mapping querying data console application import data csv files populate system automatic logout user idle specified time using session parameters javascript used client side validations onbeforeunload onunload events javascript worked agile environment participated daily scrum meetings discuss status development planning estimating points uat goadmin description gomizzou university missouri flagship mobile application designed provide services possible users university goal project allow gomizzou staff edit master tables involved gomizzou webservices master tables starting point window services feed web services production url responsibilities developed application using ajax controls like modal popup aspnet server controls like listview formview worked clientside server side validations created master pages filtering data listview based role used ntier architecture created business logic layer using class libraries interact database modified existing webservices like socialspirit news webservices events web windows services created aspnet user controls reduce complexity user interface design created dynamic queries stored procedures views triggers sql server database manipulation mizzou checkout goal project develop web application checkout process similar shopping cart various departments met certain rules responsibilities used smpt server send emails developed c class library import data csv file system lim service late fee assessment access page based role role based authentication personalized email outlook goal project give students customize outlook email education master science computer engineering present university missouri state gpa gpa 37 computer engineering gpa 37 bachelor technology electrical electronics engineering may 2013 jawaharlal nehru technological university india gpa gpa 365 electrical electronics engineering gpa 365 skills aspnet vbnet active directory adonet dreamweaver web development agile ajax html ide java javascript jquery analyst application development approach budget c c catalogs charts css checkout process client clients data warehouse database dcl eclipse edit editor email estimating features frame functional logic meetings access c excel outlook power point windows window microsoft word network operating system page pdf programmer programming progress quality qa research scheduling scrum sdlc software development sorting sql sql server tables tutoring user interface design utilities validation visual studio website | INFORMATION-TECHNOLOGY |
committee member executive profile result driven professional experience working local state government agencies organized skilled financial management customer service conflict resolution eeo matters contract negotiation grant writing homeland security proficient government private sector ordinances rules laws exemplary ability lead teams cultivating productive work atmosphere resource management meeting externalinternal deadlines ambitious professional offering outstanding presentation communication crosscultural team management skills highenergy resultsoriented leader team player work ethic skill highlights customer relations problem resolution leadershipcommunication skills public relations project management strategic planning contract negotiations performance analysis core accomplishments project management initiated brothers keeper program resulted multiyear private government grant funding human resources spearheaded new recruitment training program increased retention employees staff development launched wellreceived program professional development courses staff conjunction commonwealth pennsylvania municipal police officers training commission professional experience company name january 2016 current committee member city state works facilitate citizen participation planning implementation durham community development block grant program cdbg ensures decent affordable housing city services provided vulnerable communities collaborate local state federal officials create jobs expansion retention businesses durham company name august 2015 current correctional officer city state supervise inmates close custody death row lock mental health housing units segregated administrative punitive measures instruct inmates housekeeping sanitation supervise issuance clothing personal effects inmates oversee periodic patrols quarters work areas initiate counts inmates regular irregular intervals maintain control discipline including use physical restraint restraining devices prevent introduction contraband institutionunit company name october 2009 april 2013 sr police officerfield training officer fto city state assumed first line supervisor duties patrol squad presence andor absence lieutenant administered completed performance evaluations reviewed officers reports daily activity logs accuracy completeness essential elements patrolled assigned areas foot andor motor vehicle control traffic prevent andor deter crime arrest violators issued warnings andor citations motor vehicle operators violations commonwealth pennsylvania motor vehicle laws observed company name march 2007 july 2011 program coordinatorcase manager city state maintained confidentiality compliance hippa laws organizing case records providing assistance clients appropriate documentation worked closely local state social services agencies assessed functional social psychological environmental financial needs clients structured managed costeffective comprehensive plan meet housing living social services needs client implemented short term living plan would help assist worked towards total independence company name december 2005 march 2007 sr mental health case manager city state provided highquality mental health educational services children adolescents special learning social adjustment dependency behavioral health needs company name february 2002 august 2007 sr police officeranti crimes unit city state initiated drug interdiction organized crime investigations effected many arrests result investigations illegal drug organizations collection physical scientific evidence interviewing confidential informants interrogating suspects led confessions company name november 2004 march 2006 mental health technician city state reviewed patient charts treatment history compliance issues joint commission accreditation health care organizations jcaho promoted maximum cognitive social behavior emotional development patient assigned expedient efficient manner company name april 1990 september 1996 police officer city state member tactical response unit responsible making forcible entries effect safe execution warrants served commonwealth pennsylvania office attorney general drug elimination task force company name january 1989 march 1991 criminal investigator city state initiated several undercover sales purchases united states food coupons prepared detailed reports united states attorney eastern district pennsylvania prosecution drafted federal affidavits probable cause us attorney eastern district pennsylvania result investigations defendants found guilty violating us food stamp act 7 usc2024 education north carolina central university 2016 select one master public administration master science information science mpamis city state dual masters degree public administration information science strategic information management coursework public policy administration economic consequences urban issues public administration administrative law principles public administration american government intergovernmental relations human resource management information systems organizations kaplan university 022013 bs legal studies legal studies city state gpa deans list honors national society collegiate scholars recipient accelerated scholastic scholars scholarship kaplan university accelerated scholastic scholars academic achievement award charlotte school law city state coursework torts liability 1 2 legal writing lawyer practicing lp professional responsibility ethics civil procedure problems practice united states dept justice deoxyribonucleic acid dna initiative training forensic dna officers court law 10 legal guide forensic expert advanced emerging dna techniques technologies dna amplification forensic analysts communication skills report writing courtroom testimony forensic analysts crime scene dna basics forensic analysts dna extraction quantization forensic analysts collecting dna evidence property crime scenes federal bureau investigation fbi training divisions office technology research curriculum development otrcd national intelligence awards bravery commendation 1994 1995 2001 2002 valor commendation 1993 1994 2002 unit commendation 1993 1995 professional affiliations city durham citizens advisory committee american bar association student member international citycounty management association icma council legal education opportunity cleo national conference state legislatures national association advancement colored people naacp worshipful prince hall grand lodge maryland jurisdiction inc skills team leadership departmental operations leadership time management training development conflict resolution negotiations | AGRICULTURE |
maintenance engineering coop experience maintenance engineering coop 012019 112019 company name – city state functioned facility computerized maintenance management system cmms technical expert liaison global maximo support team managed maximo workflows assisted identification resolving maximo 76 related issues innovated new documentation techniques efficient flow maint work orders future reference accountability identified key tools missing sites maximo got enabled hq team 1000 aam global maximo users expanded existing facility maximo user count 50 provided problem solving support training maximo users created assigned scheduled preventive maintenance pm predictive maintenance pd plans perform process failure mode effects analysis pfmea studying downtime trends using maximo sharepoint champion spindle vibration analysis program train tradesmen gather vibe data analyse trends recommend repairs implement 5s methodology toolroom performed gp12 quality inspection production part approval process ppap investigate part failures studying electrical hydraulic pneumatic equipment prints using autocad plan coordinate maint operations production team minimize equipment downtime maximize production identify new damaged obsolete parts store using oracle coordinate purchasing dept buy student team leader 052018 122018 company name raised 5000 various student scholarship funds wmu coached fundraising techniques 15 student ambassadors mechanical intern 012016 022016 company name fixed design errors considering design parameters vehicle transmission unit using solidworks registered data processes failure modes effects analysis fmea bill materials bom assisted continuous improvement team reviewing refining processes make additional improvements generated indepth root cause analysis reports relation problems errors reported customers manufacturing intern 012015 022015 company name – city utilised gdt unigraphics nx identify fix measurement design errors analysed models using ansys implemented lean manufacturing reduced waste 5 perform geometric algebraic calculations cnc machines work history maintenance engineering coop 012019 112019 company name – city state functioned facility computerized maintenance management system cmms technical expert liaison global maximo support team managed maximo workflows assisted identification resolving maximo 76 related issues innovated new documentation techniques efficient flow maint work orders future reference accountability identified key tools missing sites maximo got enabled hq team 1000 aam global maximo users expanded existing facility maximo user count 50 provided problem solving support training maximo users created assigned scheduled preventive maintenance pm predictive maintenance pd plans perform process failure mode effects analysis pfmea studying downtime trends using maximo sharepoint champion spindle vibration analysis program train tradesmen gather vibe data analyse trends recommend repairs implement 5s methodology toolroom performed gp12 quality inspection production part approval process ppap investigate part failures studying electrical hydraulic pneumatic equipment prints using autocad plan coordinate maint operations production team minimize equipment downtime maximize production identify new damaged obsolete parts store using oracle coordinate purchasing dept buy mechanical intern 012016 022016 company name fixed design errors considering design parameters vehicle transmission unit using solidworks registered data processes failure modes effects analysis fmea bill materials bom assisted continuous improvement team reviewing refining processes make additional improvements generated indepth root cause analysis reports relation problems errors reported customers manufacturing intern 012015 022015 company name – city utilised gdt unigraphics nx identify fix measurement design errors analysed models using ansys implemented lean manufacturing reduced waste 5 perform geometric algebraic calculations cnc machines student team leader 052018 122018 company name raised 5000 various student scholarship funds wmu coached fundraising techniques 15 student ambassadors education master science mechanical engineering 122019 western michigan university city state gpa 3544 product design supervised team 6 people building working catapult model conducted statistical analysis like design experiments doe statistical process control spc using jmp software developed product design specification pds quality function deployment qfd gantt chart pugh matrix failure modes effects analysis fmea bachelor engineering automotive engineering 062017 dayananda sagar college engineering visvesvaraya technological university city gpa 344 summary mechanical engineering graduate seeking opportunity utilize skills mechanical design manufacturing processes doe project management skilled cad gdt analysis simulation quality control machine processing maintenance highlights finite element analysis fea softwaretools ibm maximo 76 sharepoint oracle 3d design manufacturability dfm lean manufacturing computeraided design cad geometric dimensioning process failure mode effects analysis pfmea cnc tolerancing gdt autocad nx unigraphics catia machining project management design exp doe v5 solidworks ansys mathcad matlab minitab statistical data analysis quality function deployment 5s jmp pamstamp microsoft project microsoft office suite 3d spc ddesign specification ansys statistical process control autocad statistical analysis cad transmission catia unigraphics cnc continuous improvement data analysis design eexperiments doe documentation fundraising funds ibm inspection lean manufacturing machining materials mathcad matlab microsoft office suite microsoft project sharepoint minitab oracle problem solving processes product design project management purchasing quality repairs solidworks skills finite element analysis fea ssoftwaretools ibm maximo 76 sharepoint oracle 3d ddesign manufacturability dfm lean manufacturing computeraided design cad geometric dimensioning pprocess failure mode effects analysis pfmea cnc tolerancing gdt autocad nx unigraphics catia mmachining project management design exp doe v5 solidworks ansys mathcad matlab minitab sstatistical data analysis quality function deployment 5s jmp pamstamp microsoft project microsoft office suite 3d ddesign ansys autocad cad catia cnc continuous improvement data analysis design eexperiments doe documentation fundraising funds ibm inspection lean manufacturing machining materials mathcad matlab microsoft office suite microsoft project sharepoint minitab oracle problem solving processes product design project management purchasing quality repairs solidworks spc specification statistical process control statistical analysis transmission unigraphics | ENGINEERING |
group fitness instructor summary seasoned customer service specialist background providing advice diverse customer situations resultsoriented professional diverse background management customer service dedicated providing excellent customer service making operational procedural improvements talented leader robust ability communicate needs effectively deliver knowledge staff administer strong teams efficient systems positively impacting business growth downsizing objectives attention details highlights client relations specialist conflict resolution techniques team management focused customer satisfaction talent development training development recruitment skilled multitasker scheduling deadlineoriented microsoft software proficiency meticulous attention detail accomplishments played instrumental role increasing customer satisfaction ratings index 75 86 within 5 years senior customer service representative provided required weekly monthly quarterly reports listing sales figures client track records assisted managing company database verified edited modified members information customer service researched calmed rapidly resolved client conflicts prevent loss key accounts preserved accuracy 90 10 years employment experience group fitness instructor september 2010 april 2015 company name city state explained ways measure exercise intensity best results designed class match skill learning levels participants suggested exercise modifications individual students avoid strain injury encouraged members continue attending group fitness classes tracked class attendance monitored class size gauge effectiveness promotions senior customer service representative october 2005 april 2015 company name city state developed implemented monitored programs maximize customer satisfaction served point contact members discrepancies complaints addressed 30 website inquiries per day converting 30 renewal customers maintained uptodate knowledge organizational policies regarding payments returns exchanges created new processes systems increasing customer service satisfaction process literature orders books pamphlets contributions inputting payments cash checks credit cards excelled exceeding daily credit card application goals crosstrained provided backup customer service representatives needed receive 2030 inbound calls include researching accounts shipping errors general shipping estimations providing inventory count daily basis maintain customer mailing address database system customer service representative december 2003 june 2004 company name city state coordinated daily routes assigned installation repair hvac technicians database served primary liaison hvac equipment distribution centers fifteen field service technicians included procuring billing processing purchase orders invoices equipment parts accounting department delegated work flow technicians based priorities inbound calls regarding installation equipment repairs maintained monthly logs customer hvac equipment preventative maintenance performed outbound calls schedule appointments dispatcher customer service representative february 2000 august 2003 company name city state oversaw scheduling daytoday activities 18 waste transportation employees negotiated contracts outside providers minimize costs company customers evaluated operational records including driver daily logs dot waste transfer stops assure compliance state regulations created scheduling adjustments efficiently maximize waste removal contacted customers prior delivery confirm coordinate delivery times education bachelor arts human resource management 2013 saint leo university city state skills account management e nthusiastic people person advanced problemsolving great organizational skills active learning calendaring client relations computer proficiency coordination critical thinking customer needs assessment customer service data collection data entry documentation email executive management support filing grammar internet research research scheduling service orientation speaking spreadsheets telephone skills time management type 48 wpm typing writing letters memos microsoft excel microsoft office suite microsoft outlook microsoft powerpoint microsoft word minute taking multitask management organizational skills prioritization proofreading reading comprehension | FITNESS |
assistant generaloperations manager summary resultsfocused management professional offering ten years progressive leadership experience transforms highpotential staff outstanding leaders demonstrate creativity savvy critical financial operational success skills staff training supervision trainingoperations management staff development inventory control crossfunctional team management complex problem solving customer serviceoriented appointment scheduling front desk management spa maintenance inventory maintenance employee interviewing hiring payment tracking systems understands spa services meeting maker familiarity knowledge ups fed ex shipping systems hospitality industry knowledge attentive detail multitasker extraordinaire accomplishments leadership served key contributing member leadership team people management hired mentored staff streamlined training departments financial management oversaw budgets inventory control created new manual documenting spa productsserved dermalogica product line expert experience 012013 062015 assistant generaloperations manager company name city state managed team 45 professionalsserved mentor junior team membersinitiated program standardized employee training led increase customer satisfaction 12 072012 012013 general manager company name city state informed guests spa services programs activities phone person addressed guest complaints referred escalated situations managementchecked members guests promptly appointmentsefficiently checked guests using milleniumcoordinated booked spa service appointments individual group clientsassigned clients spa therapists aligning clients needs spa therapists expertiseaddressed member concerns patienceresponded customer inquiries friendly professional mannerverified endofday reports credit cash profitsclearly communicated technician regarding schedule changesexecuted daily opening closing proceduresorganized salon paperwork office filesintroduced corporate policies procedures work rules new spa employees 082010 072012 headesthetician company name city state advised guests special events product promotionsmailed client forms salon promotional documentsinformed guests spa services programs activities phone personaddressed guest complaints referred escalated situations managementresearched various types spa therapies treatments better informed spa servicessupplied guests robes slippers locker keysefficiently checked guests using spa bizinstructed guests facility safety measurescoordinated booked spa service appointments individual group clientsassigned clients spa therapist aligning clients needs spa therapist expertisedocumented observed safety hazards reported management immediatelyaddressed member concerns patienceprovided accurate product merchandise information customers 112007 102009 esthetician certified laser technician company name city state informed guests spa services programs activities phone personaddressed guest complaints referred escalated situations managementresearched various types spa therapies treatments better informed spa servicesinstructed guests facility safety measuresdocumented observed safety hazards reported management immediatelyaddressed member concerns patienceprovided accurate product merchandise information customersresponded customer inquiries friendly professional mannersuggested sold spa services retail products customersadvised guests special events product promotions education training 2006 bachelor marketingmanagement university aesthetics city state esthtician training 1993 bacholrs marketingmanagement emporia state university city state marketingmanagementcoursework business managementcoursework marketing communications assosicates seward county community college city state coursework marketing communicationscoursework business management skills banking budget interpersonal skills client customer satisfaction customer service general manager hiring human resource inventory inventory control laser managing marketing payroll policies profit loss quality recruiting retail sales sales sales training surveys | FITNESS |
senior account manager professional summary skills administrative administrative support budget business operations clients customer service senior management fashion inventory logistics managing marketing meetings office negotiating pr pricing reporting sales supervision unique work history senior account manager 032015 112020 city state dynamic professional experience enhancing executive productivity improving business operations resultsdriven operates well minimal supervision meet demanding objectives seeking apply unique abilities executive assistant related position drunk elephant professional experience effectively utilized opportunity advancement managed daily business operations qvc account including allocations inventory purchase orders sales reporting analysis qvc digital business onair show production public relations coordinator 092012 032015 company name – city state identified implemented companys pr marketing special event activities storelevel collaborating management vendors maximize event strategies created detailed runofshow seamless flow events executed logistics actively managed pr budget cut cost negotiating pricing vendors maintaining relationships marketing assistant 072006 082012 company name – city state planned executed storelevel events including fashion productions sales promotions charity partnerships new customer acquisition liaised impacted departments vendors ensure proper communications reporting practices successful event outcome executive assistant provided highly diverse administrative support ceo executive team managing travel itineraries expenses meetings special projects managed office buildings overseeing two receptionists liaising facilities lead team maintain areas facilitated office expansion project planned executed officewide meetings events provided handson executive support senior management managing daytoday administrative responsibilities handling escalated customer service issues facilitated customer outreach program initiated capture clients store closures creating distinctive memorable service experience resulted 60 new clients 85k sales special events coordinator collaborated plan execute branded events including field sales education retailer events conducted postevent analyses identify key learnings establish best practices determine roi education bachelor arts business administration 052011 california state university city work history senior account manager 032015 112020 city state dynamic professional experience enhancing executive productivity improving business operations resultsdriven operates well minimal supervision meet demanding objectives seeking apply unique abilities executive assistant related position drunk elephant professional experience effectively utilized opportunity advancement managed daily business operations qvc account including allocations inventory purchase orders sales reporting analysis qvc digital business onair show production executive assistant provided highly diverse administrative support ceo executive team managing travel itineraries expenses meetings special projects managed office buildings overseeing two receptionists liaising facilities lead team maintain areas facilitated office expansion project planned executed officewide meetings events provided handson executive support senior management managing daytoday administrative responsibilities handling escalated customer service issues facilitated customer outreach program initiated capture clients store closures creating distinctive memorable service experience resulted 60 new clients 85k sales special events coordinator collaborated plan execute branded events including field sales education retailer events conducted postevent analyses identify key learnings establish best practices determine roi public relations coordinator 092012 032015 company name – city state identified implemented companys pr marketing special event activities storelevel collaborating management vendors maximize event strategies created detailed runofshow seamless flow events executed logistics actively managed pr budget cut cost negotiating pricing vendors maintaining relationships marketing assistant 072006 082012 company name – city state planned executed storelevel events including fashion productions sales promotions charity partnerships new customer acquisition liaised impacted departments vendors ensure proper communications reporting practices successful event outcome skills administrative administrative support budget business operations clients customer service senior management fashion inventory logistics managing marketing meetings office negotiating pr pricing reporting sales supervision unique | PUBLIC-RELATIONS |
consultant profile results driven team oriented reservoir engineer extensive experience reservoir management enhanced oil recovery reserve evaluation integrated reservoir modeling compositional simulation economic analysis geomechanics project management looking utilize diverse analytical research skills challenging role fluent english french experience working professionals different technical cultural backgrounds skills pressure rate transient analyses decline curve analysis fekete harmony volumetrics material balance economic analysis aries knowledge sec reserves estimation concepts project management reservoir management historymatching production forecast compositional black oil simulation enhance oil recovery waterflooding co2 injection wag polymer flood knowledgeable unconventional resourse evaluation modeling fractured systems good understanding reservoir geology depositional system fundamentals geochemical modeling reservoir geomechanics good understanding log core analyses accomplishments strategic development contributed negotiations operators co2 suppliers evaluate technical economic viability co2 enhanced recovery three illinois basin oil fields result potential increase profit oil half million barrels project management principal investigator us department energy project employer gained award 1000900 demonstrated technical managerial leadership putting together team geoscientists engineers complete projects time within budget thus saving client 2 million capital operational cost directed mentored interns later landed permanent positions result efforts trained engineering staff use troubleshoot landmark nexus eclipse commercial simulators increased efficiency group 15 project coordination outreach led team three researchers three universities cameroon donate computers provide training arcgis ms excel ms access geoscience graduate students staff march 2014 appointments awards appointed dean graduate school serve student representative graduate council university south florida 2007 2009 advice dean general policies procedures matters related graduate education research received european union greenhousegas removal apprenticeship student program eu grasp postdoctoral research scholarship 2009 2010 professional experience consultant january 2009 company name city state feasibility study co2 storage wastewater disposal nto lawson formation polk county florida develop semianalytical equations estimate co2 storage efficiency pressure changes wellbore conduct fluid flow geochemical simulations co2 municipal wastewater injection evaluate geomechanical effects fluid injection lawson formation reservoir engineer january 2011 november 2014 company name city state 022011— 092012 investigator miscible immiscible co2 eor pilots fields mumford hills clore sandstone sugar creek jackson sandstone operator gallagher drilling inc evansville indiana work diligently geoscience engineering staff develop models reflect geology reservoir features collect synthesize input data compositional simulations calibrate reservoir models field observations data estimate reserves forecast production using analytical techniques compositional simulation evaluate viability different field development scenarios new drilling locations 042012—122013 key personnel development dimensionless performance curves three prolific oil producing formations illinois basin aux vases sandstone cypress sandstone ste genevieve carbonate fields clay city dale johnsonville iola lawrence mill shoals olney zeigler operators elysium energy llc sherman oil farrar oil co inc rex energy gallagher drilling inc etc historymatch reservoir models field observations data design 5spot patterns different sizes 20 40 80 acres eight oil fields conduct miscible immiscible compositional simulations continuous co2 wateralternateco2 injection generate dimensionless curves simulation results evaluate eor performance oil field 102012—092014 principal investigator depositional environment storage efficiency project deopositional environments shelf clastic shelf carbonates reef deltaic fluvial deltaic fluvial alluvial turbidite strandplain define plan monitor modify project evaluate progress using ms project work team sedimentary geologists geostatisticians engineers field operators develop rigorous geologic geocellular models formations different depositional environments mentor train reservoir modeling staffs develop skills conduct compositional simulations develop simulation workflow manage reservoir modeling tasks design manage development access database tool used analyze interpret simulation results responsibilities provide general reservoir engineering characterization expertise projects respond request field operators agencies staff lead research tasks projects write reports journal manuscripts communicate results management clients postdoctoral research engineer november 2009 october 2010 company name city coupled co2 eorgeomechanics simulation study aneth field paradox basin utah operator resolute natural resources calculate equation state using measured crude oil properties upscale reservoir static model using petrel collect generate input data compositional simulations historymatch reservoir model field data estimate hydrocarbon reserves conduct coupled flowgeomechanical reservoir simulation co2eor storage using visage analyze simulation results evaluate changes reservoir stress strain correlate predicted geomechanical stress changes bserved microseismicity conduct simulation studies evaluate impact inflowcontroldevices well injectivity geophysical survey assistant november 2004 july 2005 company name city state lineup cables place geophones geophysical surveys assist equipment personnel transportation field sites education training training 2014 landmark aries training course june 05 2014 houston texas practical aspects co2 flo0ding april 13 2014 spe 19th symposium improved oil recovery tulsa ok reservoir characterization laboratory field april 12 2014 spe 19th symposium improved oil recovery tulsa ok training 2013 landmark nexus basic reservoir simulation course may 2022 2013 houston texas landmark nexus intermediate reservoir simulation course training 2012 kepnertregoe project management workshop july 1113 2012 champaign illinois training 2011 evaluating reservoir quality seal potential net pay course july 1415 2011 champaign illinois phd civil engineering 2009 university south florida city state usa ms petroleum engineering 2004 technical university denmark city state denmark bs chemistry 1997 university buea city state cameroon minor chemical process technology training schlumberger eclipse petrel visage pvti onthejob training 2010 affiliations society petroleum engineers american geophysical union university south florida alumni computer skills aries nexusvip petrel eclipse visage petra co2 prophet fekete harmony kinder morgan co2 scoping model desktoppvt tough2 toughreact arcgis envi c fortran unix | CONSULTANT 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2nd level assistant store manager operations manager manager sales services manager summary retail operations sales manager clientdriven qualityfocused retail manager proven track record top performance retail leader profound broad expertise every aspect store management critically evaluates minimizes operational costs context store profitability creates promotes caring customer service program entire staff coaches every employee toward individual goals establishes retail environment encourages positive customer experience promotes realization sales targets core knowledge skills retail merchandising recruitment retention operations store planning design team leadership coaching mentoring profit loss loss prevention personnel training development highlights experience 012004 012009 company name city state 2nd level assistant store manager operations manager manager sales services manager 012012 current managed nearly every aspect store operations trained developed store staff customer service techniques monitored implemented corporate programs sales shipping merchandising directed large store team create sales environment consistently met expected sales goals reduced operating costs managed team 25 including hourly employees specialists entrusted complex customer service issues including personal commercial purchasing accounts assistant store manager 012011 012012 company name city state responsibilities consisted managing recording profit loss key performance indicators communicating buying office classifications styles product inventory managing maintaining records documentations including invoices employee files soft lines manager apparel lead 012009 012011 company name city state responsibilities consisted constructing visual presentations managing payroll training department associates communicating vendors buyers regards inventory product leadership known throughout career handson project manager strong expertise team management prioritizing ensured employees recognized importance contributions whole demonstrated one appreciation value delivered store overall developed significant reputation leadership due excellent relationships employees willingness lead example professional experience continued brenna walsh page 2 sales profit loss management motivated staff create clean enjoyable environment appropriate product availability trained copy centercashier staff well floor staff superior customer service maintaining highest levels understanding company policies procedures controlled profit loss daily maintained accountability periodend reporting inventory captain evaluated inventory ensured availability products shelves conducted store transfers ensure products store ran daily reports audits better control inventory levels earned title special projects captain due ability organize execute largescale department reorganization including refits retrofits new products customer service set standard impeccable customer service trained staff excel customer experience turned customer service lapses positive teachable moments improved staff perception need accountability targeted achieved weekly customer experience metrics goals 910 ratings personnel development coordinated training employee corporate training materials coached individuals achieving promotion rate 35 one two levels original position worked vendors develop product training product sources delivered wellexecuted helpful annual reviews developed significant reputation goto source help review wording delivery execution employee reviews well overall operations store education high school diploma monroe catholic high school city state associates degree business management university alaska fairbanks city state business management business management present florida state college jacksonville city state business management present skills cashier corporate training customer service delivery inventory leadership managing materials merchandising excel office page 2 payroll personnel policies presentations profit profit loss promotion purchasing recording reporting sales shipping team management | APPAREL |
deputy principal executive profile resultsoriented resourceful education professional proven ability effectively develop implement educational strategies policy practices improve student learning outcomes benefit stakeholders strengths strategic planning policy development budget management process evaluation program development grant management excellent building relationships managing influence comprehensive analytical strategic thinking rapid problemsolving skills proven leader approachable teacher accountable team player tech savvy highly proficient microsoft office suite website development tools certified lean six sigma black belt core competencies online staff training employee management instructional strategies conflict resolution performance evaluation behavioral management project management leadershipcommunication skills human resources employee relations customeroriented professional experience company name city state deputy principal 062013 current direct organization management daily operations assigned campus 371 students 35 staff members hire supervise evaluate campus professional administrative support staff ensure compliance federal state laws state board education rules board policy prepare submit school budget monitor expenditures according administrative policies develop implement information systems track progress campus performance objectives academic excellence indicators establish maintain program discipline supportive instructional program conduct conferences student school issues parents students teachers compile maintain file physical computerized reports records documents required including accurate timely reports maximum attendance requisition textbooks establish maintain positive relationships members community ensure continued involvement support demonstrate professional ethical responsible behavior serve role model campus staff perform duties assigned company name city state director school improvement 062013 062014 monitored district campus progress meeting exceeding standards accountability systems coordinated special programs departments assure aspects accountability system met coordinated assessment development administration departments campus staff coordinated completion analysis district assessments aligned federal state accountability programs district instructional program staff development directed guided trained personnel district level elementary middle high school campuses analysis assessment data includes local state national exams met regularly campus leadership teams district specialists directors provide current information accountability systems provide campus leadership teams district specialists directors information assessments developed implemented staff development activitiesplans training programs targeted personnel district wide campus wide areas state federal accountability requirements kept informed comply state district school regulations policies compiled maintained filed physical computerized reports records documents required ensured campuses provided operational flexibility effectively implemented components school improvement process monitored progress improvement plans attended campus leadership meetings regularly coordinate work district personnel responsible attending campus leadership meetings company name city state fraud analyst 062012 112013 analyzed suspicious activity customers accounts identifying fraudulent charges research account history activity may lined similar activity accounts monitored analyzed fraud parameters fraud prevention reports reducing future loss recommending solutions prepared charts diagrams assist problem analysis reviewed research daily reports identify suspiciousfraudulent activity across delivery channels ie atm debt credit card online banking identified highrisk transactions respond timely mitigate potential losses placing holds restricting accounts recommend account closures periodicly reviewed testing card service reports fraud detective software ensure effectiveness identifying suspiciousfraudulent activity responded analyzed plastic card compromise alerts assess risk exposure provide recommendation management timely execution block reissue process maintained working knowledge falcon fraud neural network protected confidentiality financial data relating usaa bank operations members reconciled summarized fraud losses operational metrics communicating results departments management completed database suspicious activity report sar referrals analyzed evaluates existing proposed system parameters formulating strategies specifications fraud software applications company name city state coordinator college career readiness 082009 062013 oversaw career technical education related grant administration reporting project managed career technical education related district improvement projects developed facilitated curriculum instruction assessment support professional development career technical teachers assisted career technical education teachers data analysis planning student goal setting worked collaboratively director career technical education plan implement evaluate department instructional goals maintained knowledge performance based monitoring analysis system pbmas guidelines ensure district compliance integrated current research effective instructional practices campus support activities modeled use data drive instructional decisions including use district data management system designed implement ongoing evaluation process focused improving performance career technical education programs provide services students disabilities per texas education agency tea company name city state web support specialist 062007 062012 assisted members troubleshooting usaacom website bankingfinancialinvestmentinsurance cosa areas need documents tests implements maintains web pages multimedia design using appropriate web publishing editing graphics applications implements design standards styles ensure high level design coding efficiency consistent current standards laws trends serves client contact regarding web site maintenance enhancements investigates web site issues coordinates resolutions monitors reports web statistics makes recommendations managers improve visibility usability web site maintains technical expertise web design tools acts technical resource software field expertise company name city state enterprise business operations specialist 072005 062007 assisted members inquires regarding checking savings credit card certificate deposit loan accounts assisted members telephone bill pay web bill pay inquiries including enrollment making payments account maintenance researching payments serviced consumer home equity loans including payments extensions helped members setup accounts download microsoft money quicken also paying bills software processed provided instructions official check request transferring funds credit card cash advances ordering atm cards wire transfers pin processed payments internal accounts registered members usaacom assisted members level ii issues within web site assisted members pin resets website voice response system assisted members signing electronic document delivery navigate system answered questions fellow coworkers may ecommerce hotline representative company name city state deposit sales services specialist 102001 072005 counseled members bank products services via telephone identifying needs servicing existing accounts logged end month wire transfer tapes assisted members preparation deployment verified signature cards new accounts changes existing accounts answered questions coworkers may deposit sales service hotline representative opened established new accounts researched financial inquiries meet customers banking needs disputed withdrawals accounts processed wire transfers cashiers checks official checks transferring funds credit card cash advances volunteered help consumer lending home equity servicing system company name city state human resource manager 011998 092001 researched evaluated management practices construction industry training development programs leadership principles employee relations managed human resource activities direct reports regards recruiting selection hiring termination training professional development mentoring counseling performance evaluations salary planning coordinated facilitated osha training new current employees instructed classes ensure employees stay compliance state federal regulations maintained work structure updating job requirements job descriptions positions maintained organization staff establishing recruiting testing interviewing program counseling managers candidate selection conducting analyzing exit interviews recommending changes prepared employees assignments establishing conducting orientation training programs maintained pay plan conducting periodic pay surveys scheduling conducting job evaluations preparing pay budgets monitoring scheduling individual pay actions recommending planning implementing pay structure revisions ensured planning monitoring appraisal employee work results training managers coach discipline employees scheduling management conferences employees hearing resolving employee grievances counseling employees supervisors maintained employee benefits programs informs employees benefits studying assessing benefit needs trends recommending benefit programs management directing processing benefit claims obtaining evaluating benefit contract bids awarding benefit contracts designing conducting educational programs benefit programs ensured legal compliance monitoring implementing applicable human resource federal state requirements conducting investigations maintaining records representing organization hearings maintained management guidelines preparing updating recommending human resource policies procedures maintained historical human resource records designing filing retrieval system keeping past current records maintained professional technical knowledge attending educational workshops reviewing professional publications establishing personal networks participating professional societies completed human resource operational requirements scheduling assigning employees following work results maintained human resource staff recruiting selecting orienting training employees maintained human resource staff job results counseling disciplining employees planning monitoring appraising job results contributed team effort accomplishing related results needed education midmanagement principal certification leadership 2013 lamar university city state usa master certficate six sigma leadership 2008 villanova university city state usa certificate achievement lean six sigma black belt leadership 2008 villanova university city state usa certification achievement lean six sigma leadership 2007 villanova city state usa master arts organizational management 2003 university phoenix city state usa teacher certification education 2002 southwest texas state university city state usa bachelor science health care business administration 2001 wayland baptist university city state usa computer skills dreamweaver illustrator photoshop acrobat pro photoshop elements final cut pro ms office mac osx mac ios | AUTOMOBILE |
business development associate summary extremely determined outgoing passionate professional proven ability build rapport clients strong communication interpersonal skills make candidate successful seamlessly working clients staff members professionals various areas across different job levels experience business development associate 122015 current company name city state contact new existing clients discuss specific products could meet needs identify issues existing marketing material drive process improvements collaborate key client stakeholders document organizational challenges business objectives define client requirements prepare adhoc presentations proposals internal projects external clients conduct root cause analysis order identify data integrity issues needed adjustments tableaus management reporting dashboards senior financial analyst 082014 122015 company name city state worked partnership key multifunctional stakeholders identify risk develop remediation strategy assist implementation effective control structures help mitigate potential risk gathered rules requirements corporate operational risk team successfully implement enterprise wide spreadsheet policy validated attribute data 1000 spreadsheets performed risk assessments gap analysis gbam finance lines business teams within sixmonth time frame developed led internal control training programs management employees responsible conducting key controls selfassessments across business lines operations analyst 112009 072014 centrally managed internal enterprise webbased application acted trusted point contact 2000 users successfully onboarded trained new users provided continuous support existing users system enhancements evolving functionality successfully managed activities 4 team members multiple locations created training manuals targeted resolving even difficult customer issues developed implemented monitored programs maximize customer satisfaction prepared provided detailed monthly departmental reports updates senior management developed rapport user base handling difficult issues professionalism led global user acceptance testing uat application improvements managed enhancements successfully coordinated testing results business development teams education bba management may 2009 james madison university city state skills microsoft office suite visio sharepoint zendesk | BUSINESS-DEVELOPMENT |
consultant profile highly accomplished skilled talented consulting manager thorough understanding software development life cycle proven track record successfully providing overall direction project teams managing client relationship professional experience consultant 012001 112014 company name city state led data migration project client p c insurance company legacy client server insurance system relational backend ntiered insurance system involved entire gamut activities defining requirements selecting application tool suite use data migration performing data mapping gap analysis designing technical approach performing necessary business analysis engaging target system vendor technical leads ensure structural compatibility developing transformation testing transformation way upload target system supporting uat creating deployment plan led managed design development implementation billing module p c system support change lockbox financial institution served technical project manager well vendor relationship manager commercial lines expansion project key business initiative client company enable organization underwrite business additional states cl expansion effort expected capture 15 commercial lines market additional state 35000000 end 2011 led managed cross functional team successfully migrate existing processes inhouse personal lines system system hosted environment led client efforts support external audit conducted ernst young led managed design development deployment print solution using accelio suite products part adobe suite products replace existing print subsystem p c insurance system conducted internal practicewide training prepare teams undertake print solution development efforts p c clients led managed design development integration custom built compliance software subsystem help p c insurance system comply requirements office foreign assets control ofac assisted director client company migrating existing legacy system point system full service engagement included analyzing determining hardware requirements selected system negotiating hardware purchase saved client 40 original hardware purchase price overseeing hardware installation developing uat plan overseeing uat advising assisting clients director project conducted analysis popular crm software packages presented findings clients senior management team part effort facilitate selection crm package technically led design development imaging prototype system provided technical leadership redesigning guy carpenter report ensure accuracy better data processing provided technical leadership migrating commercial lines system new payment vendor provided production support several client engagements mentored junior level staff several system development efforts provided expertise oversight development marketing collateral participated technical advisory role determining feasibility subsequent technobusiness analysis implementing ebill presentment module personal lines system involved lockbox vendor replacement software engineer 012000 012001 company name city state designed developed tested insurance applications maintained existing insurance applications sr applications analyst programmer 111997 122000 company name city state designed developed tested applications using centurasql windows frontend oracle backend translated business requirements technical specifications formed part core group several teams customizing deploying companys base p c insurance system implemented aviation tourism garage liability lines business sul america using centura front end oracle back end implemented lead asbestos well engineering lines business zurich american using sql windows front end oracle back end formed part core group successful team implemented insuranceautowarranty system general motors corporation using centura developer frontend oracle backend participated responding rfps sme led conversion 16bit wpc pc insurance system technical advisor 32bit version mentored junior level staff application development efforts education masters degree computer science 2000 university south carolina city state usa computer science bachelors degree physics 1992 gujarat university city state india physics accomplishments cross functional leadership management served technical project manager well vendor relationship manager commercial lines expansion project key business initiative client company aimed capturing 15 commercial lines market state 35000000 end 2011 process migration leadership led managed cross functional team successfully migrate existing processes inhouse personal lines system system hosted environment application audit support led clients effort supporting external application audit conducted ernst young leadership application design development deployment technically led managed design development deployment print solution using accelio suite products part adobe suite products replace existing print subsystem p c insurance system leadership design development deployment compliance software technically led managed design development integration custom built compliance software subsystem help p c insurance system comply requirements office foreign assets control ofac leadership data migration client server ntiered system led data migration project legacy client server insurance system relational backend ntiered insurance system skills adobe suite application development approach assembler billing business analysis c carpenter cl client server hardware hardware installation conversion crm client clients data migration data processing database delphi designing senior management financial functional html imaging insurance languages leadership director market marketing collateral access basic office msoffice msproject windows windows 2000 negotiating operating systems oracle developer pascal processes programming rfp sql server sql windows unix visio visual basic | CONSULTANT |
general accountant summary teamoriented accountant successful managing multiple projects consistently meeting deadlines budget forecasting excellent managerial techniques account reconciliation strong organizational skills cash management proficient quickbooks intacct financial statement reporting excel word experience 012016 112016 general accountant treasury manager comply365 beloit wi manage accounting operations including ap ar payrollbenefits assist monthlyyearend close annual audit cash managementproduce cash forecast manage cash flow assist cfo production monthly financials management reports board packages maintain confidential information prepare monthly annual expense forecasts analyze costs revenues project future trends prepare maintain cap table staff accountant company name city state comply365 beloit wi arprepared client invoices researched resolved collections billing disputes approcessed invoices researched resolved billing invoice issues reconciled bank credit card accounts processed payroll electronic deposits employee pay adjustments reduced time costs increased efficiency introducing new accounting procedures software conducted monthend balance sheet reviews reconciled variances education bachelor science accounting upper iowa university city state accounting bachelor science business administration university illinois business administration champaignurbana il 201516 director finance hononegah youth soccer association skills accounting ap ar balance sheet benefits billing cash flow cash management credit client finance financials director payroll yearend | ACCOUNTANT |
sales trading intern professional summary 5 years management operational experience built strong people skills common sense experience entrepreneurial process improvement growth management • substantial exposure business cultures north america europe asia china singapore south korea • understanding various business elements people operations sales marketing finance legal interdependence work experience company name july 2009 sales trading intern city state worked directly senior managing directors associates firm assisting introduction prime brokerage service lcg primeview provided asset market analysis conducted cold calls communicated directly domestic international high net worth clients reviewed merger prospectuses provided daily current events summaries researched particular assets order help shape sales pitches brokers company name july 2008 investment banking intern city state worked directly senior managing directors associates firm assisting senior portfolio managers client relations account management researched particular assets order help shape sales pitches associates prepared business plans business pipeline business summaries performed routine office tasks attended shareholder meetings senior managing directors company name july 2007 associate city state company name july 2006 city state education hampdensydney college 2010 bachelor arts economics commerce city state united states gpa gpa 33 member sigma chi fraternity member society 91 student leadership program interests additional information activities member sigma chi fraternity rush committee social committee 2008present member society 91 student leadership program 2009present captain ridgewood high school basketball team 20052006 skills account management banking business plans calculus corporate finance clients client relations economics equity financial financial accounting financial modeling forecasting managerial managing managerial accounting market analysis meetings money office prime sales venture capital | BANKING |
freelance uxui interaction designer summary combined work experience architecture move forward new career usercentered design priority create great experiences users always keeping mind company needs goals experience freelance uxui interaction designer city state company name apr 2017 current legalchat app design created interactive prototypes low highfidelity wireframes logic flows visual design icon provided content strategy ui design direction user experience design freelance ux researcher city state company name apr 2017 may 2017 usability testing airbrush app scheduled conducted remote usability test observe user behavior interaction discovered insights created infographic report company uxui designer city state company name mar 2017 apr 2017 website redesign bay area chinese musician association produced content strategy ui design direction user experience design deliverable included heuristic evaluation current site competitive research persona creation site map low highfidelity wireframes architectural designer city state company name aug 2015 apr 2017 architectural design specializing educational projects teamed senior designer project manager consultants created design product educational projects laccd usc ucla created material schedules furniture specification meet college users furniture consultants improve users experience lead graphic designer city state company name sep 2009 may 2010 design university imeche student chapter established 1st imeche institution mechanical engineers student chapter china organised national presentation competitions created designs marketing solutions billboards logos shop signs printable movable ads education master arch design university michigan 2015 city state us bachelor engineering university nottingham 2012 city uk certificates honors user experience design certificate honors bittiger 2017 interaction design specification certificate uc san diego coursera 20162017 leadership energy environmental design accredited professional leed ap usgbc 2017 bp achievement award bp 2011 skills sketch illustrator photoshop indesign invision omnigraffle html5 effects keynote revit rhino autocad watercolor bluebeam design thinking uiux graphic design story boarding mandarin | DESIGNER |
business development manager summary extensive diverse sales business development management background creative professional records increasing revenue department effectiveness proficient prioritizing completing tasks timely manner yet flexible multitask necessary customer focused diverse industry experience including security computer sales management psychology nonprofit retail enjoys learning new programs processes team player attentive detail able work fast paced environments excellent oral written communication skills highlights trained business development accomplished relationship selling friendly cheerful ms office proficiency team leadership proven sales track record goaloriented detailoriented exceptional time management analytical problem solver sales management experience business development manager 072015 current company name city state generate new business cold calling efforts manage advertisement budget maintain key performance measures identify coordinate participate client relationshipbuilding activities meetings assist sales managers new preowned sales writing negotiating closing sales develop manage crm tool design social media content company webpage conduct discovery needs analysis potential client participate make recommendation screeninghiring development associates sponsorship exhibition account executive 072015 current company name city state research develop list potential sponsors mma event develop maintain relationships existing potential sponsorship clients keep precise records conversations clients sponsors invoice sponsors agreements reached coordinate various services clients sponsors assist preparing promotional material maintain knowledge mma event timelines sponsorship deadlines internal operations manager 082014 072015 company name city state manage reconditioning process pre owned vehicles resolve customer complaints quick friendly manner handle internal service tickets sell customers additional service based recommendations technician increase service department revenue profit 30 6 months develop share best sales practice throughout service department support sales business office buyer needed used car manager 022013 082014 company name city state procure sell preowned inventory auction sites 3rd party vendors physical car auctions appraise customer trade ins assist sales professionals preowned sales including customer relationship building negotiating arranging financing increase preowned sales 40 cars per month 70 cars per month within 3 months participate make recommendation screeninghiring development associates business development sales manager 072009 012013 company name city state cold warm called 80100 new existing accounts per day manage advertisement budget maintain key performance measures contact new existing customers discuss specific products could meet needs identify coordinate participate client relationshipbuilding activities meetings assist sales managers new preowned sales writing negotiating closing sales develop manage crm tool design social media content company webpage manage online inventory participate make recommendation screeninghiring development associates internet sales manager 052007 072009 company name city state manage analyze data mine crm acquired new sales opportunity filtering incoming calls aggressive follow existing customers negotiate close sales manage monthly online advertisement budget manage online inventory forecast ecommerce sales along planning implementing changes along way maximize sales revenue profit sales consultant 012007 052007 company name city state identify prospective customers using lead generating methods performing average 60 cold calls per day develop tools track monitor personal sales opportunities deals progress finish contracts retain ensure proper handling care 150 existing client accounts education master science degree psychology may 2012 argosy university city state bachelor science integrated marketing communications december 2006 winthrop university city state york volunteer richardson animal rescue york sc march 2015 fort mill rescue fort mill sc july 2009 august 2012 flex mortgage rock hill sc september 2006 december 2006 habitat humanity rock hill sc september 2006 december 2006 global winthrop university rock hill sc september 2003 december 2006 military experience air defense artillery 032002 032008 company name air defense artillery earned numerous awards medals including army achievement medal college rotc instructor skills account management business development client relations cold calling computer literate computer proficient creative problem solving crm systems customer needs assessment customer satisfaction customer service expense control lead development marketing multitasking management reporting sales ms office html coding cna certificate | BUSINESS-DEVELOPMENT |
healthcare marketing specialist professional summary innovative customeroriented healthcare administrator background primary care experience supporting team physicians busy medical office expertise includes verifying insurance coverage records reviews marketing schedule maintenance searching leadership role team oriented company education bachelor science healthcare administration pennsylvania college health sciences 2017 city state coursework epidemiology coursework statistics coursework health care policy planning coursework ethical issues health care high school diploma northeastern high school 2010 city state recipient york alumnae chapter delta sigma theta academic award scholarship assistant editor literary art magazine president diversity club member cure finders club presidential classroom alumna core qualifications superb communication skills excellent interpersonal skills conflict resolution skills customer personal service medical terminology event planning coordination budgeting financial management microsoft office suite multitasking problemsolving selfstarter accomplished leader knowledge medicare medicaid eeoc hippa fmla ada management marketing experience efficient pressure cultural awareness sensitivity strong work ethic team player positive attitude writing grammar knowledge detailed oriented strong analytic skills deadlinedriven professional experience healthcare marketing specialist city state company name jul 2017 current analyzed performance marketing program identify best opportunities optimization established production schedules communicated project stakeholders increased patient traffic 5 managed social media forums including company website social networking applications message boards healthcare admin intern city state company name feb 2017 jun 2017 scheduled appointments registered patients recorded filed patient data medical records demonstrated analytical problemsolving ability addressing barriers directed patient flow practice hours minimizing patient wait time oversaw implementation effective budgeting accounting system improved efficiency reduced costs developed system staff communication ensured proper implementation treatment plans comprehensive patient care developed design execution program contributed 5 growth organization call center representitive city state company name jun 2016 sep 2016 demonstrated mastery customer service call script within specified time frames maintained uptodate records times provided cross training 4 staff members facilitated information flow customer service account management operations quality assurance training payroll departments guarantee call center objectives met customer service representative city state company name jun 2015 sep 2015 demonstrated mastery customer service call script within specified time frames maintained uptodate records times built customer loyalty placing followup calls customers reported product issues formulated enforced service center policies procedures quality assurance measures sales associate city state company name jun 2014 jan 2016 establish identify prices goods services admission tabulate bills using calculators cash registers recommend select help locate obtain merchandise based customer needs andor desires optical price scanners bag package purchases wrap gifts exchange merchandise customers accept returns clean shelves counters tables front desk assistant city state company name sep 2013 may 2015 handled incoming outgoing correspondence including mail email faxes answer queries regarding computers drafted typed grammatically correct office memos managing test reminder calls photocopied correspondence documents printed materials retail customer service associate city state company name may 2011 aug 2011 greet customers entering establishments assist customers providing information resolving complaints receive payment cash check credit cards vouchers automatic debits open close cash registers performing tasks counting money separating charge slips coupons vouchers place special orders call stores find desired items completed floor replenishment guarantee size availability promote customer satisfaction kept current market product trends effectively answer customer questions technical skills electronic medical database microsoft powerpoint microsoft excel microsoft word microsoft publisher adobe dream weaver adobe photoshop microsoft outlook windows adobe premiere adobe acrobat gimp adobe reader community service food drive mount salvation church 2012 volunteer eco city farms 2014 socktober drive mount salvation church 2015 dining room volunteer others eat 2016 volunteer white rose senior center 2016 2017 | HEALTHCARE |
cashier summary 3 years fastpaced customer service call center environments personable professional pressure motivated customer service specialist 3 years retail experience fastpaced teambased environment excellent communicator demanding call center environment customer service representative friendly sales associate adept working diverse retail customer service environments hardworking background quickly taking orders managing drivethru window preparing food pos systems knowledge fast food professional focused greeting customers friendly welcoming manner seeking added responsibilities help restaurant operations run smoothly food service worker exceptional interpersonal skills reliable punctual works well pressure crew member offering positive attitude flexible schedule works well independently others team highlights excellent communication skills rapid precise customer service skills selfmotivated quick learner strong verbal communication organized multitasker team leadership friendly helpful proficient cash management valid oh drivers license localstate health laws knowledge latenight shift availability credit card processing carbonated beverage dispenser cleaning multiline phone talent maintenance healthy meal preparation fast efficient service worker patientfocused care cpr certification accomplishments employee month taco bell experience cashier dec 2014 dec 2014 company name city state maintained uptodate knowledge store policies regarding payments returns exchanges worked team member performing cashier duties product assistance cleaning expressed appreciation invited customers return store managed quality communication customer support product representation client assisted customers store product complaints guaranteed positive customer experiences resolved customer complaints processed issued money orders customers responsible ringing customers timely manner guaranteeing high level customer service organized store returning merchandise proper place certified home healthcare aide feb 2014 sep 2014 company name city state provided patient education treated patients strokes provided behavioralemotional support supervision dementia alzheimers assisted patients daily functions delivered inhome care disabled children adults ensured safety wellbeing patients transported patients different departments assisted patients bathing dressing hygiene grooming completed daily living tasks enhance quality life elderly patients engaged patients games crafts cooking music reading activities delibakery clerk mar 2013 jan 2014 company name city state properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler changed sanitized cutting boards benches surfaces beginning new task avoid crosscontamination positively engaged customers offering menu information providing suggestions showing genuine appreciation business decorated merchandised quality bakery goods ordered received bakery products supplies properly wrapped boxed weighed bakery department products practiced safe food handling procedures times assisted customers placing special orders largescale events weddings birthday parties greeted customers entering store ascertain customer wanted needed described product customers accurately explained details care merchandise politely assisted customers person via telephone answered product questions uptodate knowledge sales store promotions bagged boxed giftwrapped sold merchandise per customers request assisted customers food selection inquiries order customization requests crew trainer sep 2012 mar 2013 company name city state greeted customers entering store ascertain customer wanted needed described product customers accurately explained details care merchandise earned management trust serving key holder responsibly opening closing store politely assisted customers person via telephone bagged boxed giftwrapped sold merchandise per customers request ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot maintained cleanliness presentation stock room production floor consistently provided friendly guest service heartfelt hospitality demonstrated integrity honesty interacting guests team members managers operated drivethrough window sales register quickly efficiently greeted customers provided excellent customer service pleasantly courteously interacted customers maintained high standards customer service highvolume fastpaced operations prepared fountain drinks ice cream items prepared food orders within 23 minute time frame assembled food orders maintaining appropriate portion control verified prepared food met standards quality quantity crew member mar 2012 aug 2012 company name city state consistently provided friendly guest service heartfelt hospitality promptly empathetically handled guest concerns complaints demonstrated integrity honesty interacting guests team members managers operated drivethrough window sales register quickly efficiently greeted customers provided excellent customer service pleasantly courteously interacted customers maintained high standards customer service highvolume fastpaced operations prepared fountain drinks ice cream items handled currency credit transactions quickly accurately followed food safety procedures according company policies health sanitation regulations strictly followed cash security inventory labor policies procedures maintained clean safe environment including kitchen bathrooms building exterior parking lot dumpster sidewalk reported shifts wearing neat clean unwrinkled uniform reported shift time ready work performed position responsibilities accurately timely manner education high school diploma 2012 trimble high school city state athens associate science health wellness washington state community college city state washington skills excellent customer service certified cpr first aide fast learning working skills | HEALTHCARE |
accountant summary financial accountant specializing financial planning reporting analysis within department defense highlights account reconciliations resultsoriented financial reporting critical thinking accounting operations professional analysis financial systems erp enterprise resource planning software excellent facilitator accomplishments served tiger team identified resolved general ledger postings deams totaling 360b accounting adjustments allowed first successful fiscal yearend close 2012 collaboration dfas europe developed automated tool identified duplicate obligations tool allowed hq usafe deobligate 5m duplicate obligations experience company name july 2011 november 2012 accountant city state enterprise resource planning office ero position accountant assigned defense enterprise accounting management system deams ero responsible identifying resolving issues affecting deams general ledger worked teammates procure pay orders cash budget report areas resolve daily challenges encountered deployment deams additional customers system change requests promoted production supported testing scripts patches system change requests ensuring anomalies identified deams functional management office action deams program management office andor system integrator addition served tiger team designed identify resolve general ledger posting differences supported development 360b accounting adjustments allowing first successful fiscal yearend close 2012 actions also allowed reconciliation closure fiscal year 2010 2011 accounting adjustments ensuring deams fiscal yearend requirements completed actions recognized critical successful review report issued air force operational test evaluation center afotec resulting air force receiving authority continue deployment deams company name april 2010 june 2011 resource advisor city state position resource advisor 1st air communications operation squadron 1acos responsible providing financial advice decision support commander responsible coordinating 46m budget four funding sources coordinated usafe directorate intelligence usafea2 usafe directorate air space operations usafea3 usafe directorate communications usafea6 435th air ground operations wing ensure 1acos meets mission requirements consistently managed three separate timelines providing budgetunfunded requirements providing documentation various reports required format organization discussed outcome group directorate budget meetings providing feedback day flight chiefs cc issue affects 1acos directly monitored defense travel system dts daily identify orders authorizations needing approval provided notification appropriate reviewing officials approvers utilizing dts general accounting finance system reviewed status reports identify anomalies obligations identified orders require correction prior payment provided government purchase card gpc status reports day requested addition communicated appropriate cardholders changes required support program identified cardholder training requirements monitored requirements ensure required training completed support mission critical program developed guidance gpc cardholders procedures requesting training squadron addition provided answers cardholder questions unique nonstandard issuesconcerns assumed role billing official final rating period completed self inspection program management control program zero findings yearly audit 700th cons received zero findings company name july 2008 april 2010 staff accountant city state position staff accountant hq usafe responsible providing accounting financial oversight advice customers throughout command support usafe comptroller responsible performing ongoing analysis financial programs identify negative trends weaknesses ensured specific weaknesses corrected determined whether systemic repeat issues identified adequately addressed required apply comprehensive knowledge analysisreporting requirements data produced resolve issues collaboration dfas europe developed automated tool identifies duplicate obligations comparing records accounting system contracting system provided notification funds manager review resolution tool eliminated hours manual research results allowed hq usafe deobligate 5m duplicate obligations responsible establishing various performance metrics ensured effective efficient use usafe financial resources supported usafefma financial metrics program collaborating dfas limestone development automated tool provided senior leaders visibility usafe unit compliance established rules regulations related gpc tool provides management reports used populate monthly metric charts briefed usafefma tool provided capability usafefma collaborate usafe contracting developdeploy joint guidance supports established air force instruction mandating card suspension card holders compliance required reservation funds entitlement system support gpc identified resolved problem five gpc accounts rejecting automated interface process month research revealed accounts rejecting invalid paying station required manual intervention wing dfas personnel created rework delayed payment invoices partnered dfas denver corrected records access online accounts eliminating error condition identified method deliver oneonone training support usafe deployment open document analysis oda tool fmsuite utilizing defense connect online provided training remotely virtually eliminating need expend funds temporary duty tdy travel results training produced results went well expectations noted oda program management office company name january 2007 july 2009 chief reports branch accounts maintenance control city state position chief reports branch accounts maintenance control amc responsible ensuring development standardization various managerial system reports responsible completeness accuracy weekly monthly quarterly semiannual annual reports branch monitored errors general accounting finance system gafsbq ensured corrective actions accomplished also ensured fund balances reconciled reports verified prior release base activities higher headquarters limestone reorganized high performing organization hpo january 2007 time reassigned amc directorate previously exist challenge time staff branch implement aggressive training schedule ensure continuity financial reporting maintained transitioned hpo continued defining missions functions amc entire network participated biweekly conference calls standards compliance effort define missions functions amc worked management determining ftes needed branch responsible developing meaningful performance standards employees since branch functions previously exist limestone poc initiative eliminate suspense accounts throughout agency identified suspense accounts initially targeted formulated strategies eliminate accounts requested waivers participated plans modify processes using suspense accounts interfund suspense account actions provided initial progress towards meeting department treasurys mandate discontinue suspense accounts february 2009 worked staff reduce reconciliations 69 million february 2007 11 million august accomplished despite loss experienced personnel realigning resources support critical initiatives accounts payable orchestrated transition reporting requirements transportation financial management system tfms workload dfas omaha limestone transition limestone encouraged staff responsible reports streamline processes staff automated completely manual time consuming process thus eliminating potential key stroke errors manually validating numerous spreadsheets listings contributor federal managers financial integrity act fmfia compliance review establishment assessable units identified inconsistencies information provided staff foreign currency fluctuation adjustments persisted getting higher level review regulatory policy guidance report foreign currency fluctuation consistently accurate company name february 2000 january 2007 chief accounts payable branch city state chief accounts payable responsible overall management branch consisting 120 employees four first line supervisors responsible establishing priorities schedules work assignments ensuring changes workload accounted minimize impact normal office operations consistently reviewed areas made necessary personnel moves based shifting priorities extremely important dfas denver directed database consolidations assumption air national guard workload workload increased rapidly staffing increased gradually dictated frequent priority changes personnel moves also worked closely major commands supported dfas limestone strengthening partnership workload spikes negatively impacted customers december 2004 overaged invoice percentage nearing 25 backlog vendor pay documents exceeding 30000 working dfas command client executives major command comptrollers instrumental forming strategy included soliciting air force personnel assistance document processing identification must pay bills formation special action response teams dedicated responding customers urgent requirements result efforts three month period able reduce overaged invoice percentage 19 backlog documents documents 20 days old thereby minimizing adverse impact customer funds responsible providing personnel feedback sessions quarterly prepared supervisory appraisals employees performance potential advancement partnering management staff employees instrumental establishing employee performance plans linked employee performance established dfas strategies balance scorecard goals position supervisory accountant responsible performing ongoing analysis vendor pay workflow production identify negative trends weaknesses ensure specific weaknesses corrected determine whether systemic repeat issues identified adequately addressed required apply comprehensive knowledge analysisreporting requirements work processes vendor pay system structures data produced resolve issues utilizing expertise louis ii data retrieval software produced adhoc data queries inhouse external use customers retrievals designed reduce man hours necessary perform complex finance accounting functions dfas air force personnel responsible budget resources necessary operate branch capacity prepared budget execution justifications plan monitor overtime costs control supply purchases ensure cost efficient operation possible required respond inquiries various sources include limited vendors dfas management accounting liaison offices resource advisors dfas field sites inquiries required ability relay technical aspects systems deficiencies customers familiar operation participated video teleconferences conference calls briefings designed address customer dfas management requirements called upon explain laymens terms dfas policy procedures regards delays payment due various reasons responded various audit reports studies ensuring senior management audit personnel understand particular situations within vendor pay business process result findings company name february 1999 february 2000 chief recon reports branch city state position chief vendor pay reports recon branch exercised supervision either directly indirectly 22 employees primarily 525 series grades ranging gs5 gs8 responsibility also included supervision german local national workers assigned duty section responsible planning directing supervising activities work force review interpretation processing reconciliation vendor pay accounting data production timely accurate financial statement report requirements participated development branch policies continually reviewing evaluating organizational operations work distribution procedures coordinated activities assigned functions organizations obtain effective correlation financial data directed provided technical guidance subordinates assigned area assured timeliness accuracy assigned workload planned organized directed coordinated reviewed work subordinates sections ensuring mission functions division carried managed realigned resources conducted program analyses made decisions accordance unit cost principles outputs targets changing budgetary constraints participated long range planning goal setting evaluating subordinate staff interpreted clarified branch policies resolved operational problems ensured efficient utilization professional development staff expected provide reasonable assurance operations conducted compliance applicable laws funds property assets safeguarded waste loss unauthorized use misappropriation ensured continuing affirmative application support dod dfas policy concerning equal opportunity affirmative action programs ensured personnel management within organizational entity supervision accomplished without regard race color religion sex age national origin handicap kept abreast developments policy issuance similar material equal opportunity field fully supported dod dfas equal opportunity program responsible accountable safety health subordinates ensured personnel trained work safely enforced safety health rules corrected unsafe unhealthy acts unsafe unhealthy mechanical physical conditions investigated mishaps tool actions necessary ensure safety health employees company name june 1995 february 1999 chief accounts payable branch city state responsible establishing priorities schedules work assignments ensuring changes workload accounted minimize impact normal office operations important dfas denver directed workload realighment field sites servicing customers major command workload increased dictated frequent priority changes personnel moves also worked closely major commands supported dfas limestone strengthening partnership workload spikes negatively impacted customers responsible providing personnel feedback sessions quarterly preparedsupervisory appraisals employees performance potential advancement supervisory accountant responsible performing ongoing analysis vendor pay workflow production identified negative trends weaknesses ensured specific weaknesses corrected determine whether systemic repeat issues identified adequately addressed required apply comprehensive knowledge analysisreporting requirements work processes vendor pay system structures data produced resolve issues utilizing knowledge louis ii data retrieval software produced adhoc data queries inhouse external use customers retrievals designed reduce man hours necessary perform complex finance accounting functions dfas air force personnel responsible budget resources necessary operate branch capacity prepared budget execution justifications plan monitor overtime costs control supply purchases ensure cost efficient operation possible required respond inquiries various sources include limited vendors dfas management accounting liaison offices resource advisors dfas field sites inquiries require ability relay technical aspects systems deficiencies customers familiar operation participated video teleconferences conference calls briefings designed address customer dfas management requirements often called upon explain laymens terms dfas policy procedures regards delays payment due various reasons required respond various audit reports studies ensuring senior management audit personnel understand particular situations within vendor pay business process result findings hand selected field site director vendor pay site manager represent dfas limestone team comprised representatives dfas denver field sites provide training air force base level resource advisors five week period provided boot camp training 400 base level personnel ensuring resource advisors familiar dfas structure mission requirements related funds management company name june 1994 june 1995 accountant network assistant team city state member network assistance team required extensive working knowledge dod accounting systems theory policy procedures consistently called upon develop implement procedures consistent dod regulations coordinated dfas denver omaha field site consolidation first geographically separated defense accounting office dfas position member network assistance team required upon arrival base level defense accounting office dao provide inbrief briefing identified team members purpose visit goals responsibilities upon completion assignment provided written oral outbrief outlining team accomplishments visit provided recommendations preclude recurring problems prepare organization consolidation company name june 1993 june 1994 supervisor accounts control branch city state directedsupervised accomplishment financial reports statements responsible completeness accuracy weekly monthly quarterly semiannual annual reports monitored errors general accounting finance system gafsbq ensured corrective actions accomplished also ensured fund balances reconciled appropriate audit listings verified reports prior release base activities higher headquarters furnished accounting data base organizations often interpreting analyzing data help funds managers resolve problems manage programs effectively attended major command majcom headquarters level workshops participate contribute accounting policy system changes provided professional assistance data automation relevant processing accounting finance data interpreting deficiencies software based output products system related problems utilized working knowledge commercial government accounting system principles knowledge processing centers pcs review verify analyze evaluate accounting finance operations serving chief account control ensured areas concern addressed concentrating problem areas related database analyzed computer output products determine processing deficiencies included limited open document listing odl operating budget ledger obl allotment ledger al accounting finance workload information management system af wims extract list provided technical assistance related policy procedural changes required result impending base closure analyzeddeveloped recommended improved training procedures enabling better use system procedures ensuring governing directives followed evaluated accuracy accounting records prior fiscal year closeout ensuring accounting finance officer could certify accuracy required regulation examined accounting transactions documents ensure conformed established accounting policy principles coordinated directed fiscal year end conversion gafs integrated accounts payable system iaps education northern maine community college 1994 associate accounting city state usa emphasis business 1994 associates accounting city state usa gpa gpa 341 accounting gpa 341 174 hours quarter attended husson college major accounting 78 semester hours toward bachelors degree professional military comptroller school 6wk 498 managerial accounting 0998 interestedbased bargaining training management 24hrs 0901 auditing methods concepts 0998 organizational leadership 32hrs 0703 management development ii 32hrs 0703 certifications certified defense financial manager cdfm may 2005 interests american society military comptrollers additional information skills accounting general accounting accounts payable program management | ACCOUNTANT |
interim senior digital marketing strategy manager summary digital marketing strategist specializing lead generation content strategy digital campaign optimization marketing digital social media platforms highlights dependable direct marketing campaigns mobile marketing excellent written verbal communicator deadlinedriven enthusiastic team player market segmentation advertising selfdirected problem solving leveraging thirdparty analysis crossfunctional team leadership decisive competitive analysis gotomarket strategy development project management creative innovative accomplishments developed social media strategy increased leads social media engagement marketing xxx time implemented social media management software managed radian 6 experience interim senior digital marketing strategy manager 082015 012016 company name city state identified developed evaluated marketing strategies based knowledge company objectives market trends collaborated advertising promotion managers promote products services managed new product content releases promoted brand awareness seo optimization attractive web design wrote creative engaging briefs internal external agencies worked effectively heavily crossfunctional fast paced environment managed mentored developed team number product managers spearheaded creation blogs social media content managed company customer engagement campaigns manage team eight content coordinators writers social media managers oversee social media management develop digital content strategy responsible analytics content reporting including seo social media generate leads content marketing social media advertising ppc lead nurturing campaigns email communications lead generations owner 072010 082015 company name city state developed digital strategies support organizations business goals objectives spearheaded creation blogs social media contentmanaged mentored developed team number product managersproduced engaging online marketing campaignsplanned managed budgets excess 100000 communicated designers graphic producers video editors videographers create cohesive company voice content development including blogs email newsletters presentations video led social media initiatives hospitals service lines managed site core content development major website migration community manager social media platforms facebook twitter pinterest google blog consumer b b audiences wrote enewsletters responsible search engine optimization marketing payperclick campaign management coowner founder 082010 012016 company name city state cofounder networking events company specializing social media women host twitter parties created branded campaigns manage email marketing work brands ups google logitech zagat frito lay planned managed budgets excess amountevaluated returnoninvestment profitloss projectionsidentified developed evaluated marketing strategies based knowledge company objectives market trends manage social media accounts brands operate franchises chicago new jersey atlanta writer 102008 012016 company name city state features staff writer monthly local magazine wrote unique text sj magazine including general branded content manager 022010 072010 company name city state developed strategy implemented first social media marketing initiatives content manager virtuaorg virtuawomanorg virtuababyorg produced presentations senior leadership internal communications led staff external agencies develop products promotions analyze sales manage trade shows purchase media provide creative services conduct pr led crossfunctional team product development lifecycle strategic planning functions new release type product generating sales manager 012008 022010 company name city state editor writer awardwinning publications virtua voice healthsavvy managed freelance staff writers developed managed internal communications events campaigns managed internal webbased demand generation campaigns collaborating internal channels ensure brand consistency best practicesconducted market research rationalize category segment opportunities senior marketing specialist 052006 012008 company name city state editor writer awardwinning internal publication virtua voice developed managed external internal communications produced annual employee patient satisfaction videos contributed relevant blogs conferences events offline online increase brand awarenessanalyzed ratings programming features competitors evaluate effectiveness marketing strategies marketing specialist 092005 052006 company name city state produced marketing patient education materials wrote produced monthly enewsletters service line newsletters writerproducer 102003 092005 company name city state wrote produced edited promotional campaigns television web collaborated designers photojournalists reporters promotional content supervised team number editors associate producers production assistants wide range projects coordinated postproduction number different shows per time period set equipment broadcasts promotions station remoteswrote produced shortform content sizzle reels image spotswrote produced cut concepts spots show launches current shows advertisersponsored campaignsled concept development graphics storytelling delivery segment ideascollaborated team leadership key stakeholders key editing production decisions associate producer 012000 102003 company name city state wrote produced directed promotional campaigns brands collaborated videographers editors designers talent production collaborated team leadership key stakeholders key editing production decisionsproduced number television digital news segments time periodled concept development graphics storytelling delivery segment ideaswrote produced cut concepts spots show launches current shows advertisersponsored campaigns education bachelor science telecommunications speech may 2000 kutztown university city state usa gpa cum laude cum laude skills photoshop video editing software including avid final cut pro apple imovie content development strategy content management systems including blogger sitecore wordpress copywriting editing email campaigns google analytics applemac platforms applications microsoft office suite seo ppc campaigns salesforce radian 6 social media listening tools social media platforms engagement consoles video content development including scriptwriting storyboarding | DIGITAL-MEDIA |
senior member service advocate shanna scruggs professional summary motivated customer service specialist 20 years experience fastpaced teambased environment high call volume environments skills account reconciliations accounting accounts payable apollo auditing benefits billing system coach com credit client customer satisfaction data entry database delivery fashion features ftp general ledger accounts http legal documents managing access ms excel mail ms office word mysql owl pick pricing processes express reconciling maintain records research shipping troubleshooting strong customer service orientation problem solver committed team success ms office skills selfmotivated extremely organized highly dependable team leadership quick learner ms windows proficient work history senior member service advocate 102015 current company name – city state unitedhealth group assisting members prescription benefits coverage medicare part plan commercial plans state medicaid plans nevada georgia arizona indiana south dakota champva plans ohio bureau workers compensation mail order reviewing rejected claims processing coverage determinations prescription coverage assisting pharmacies rejected claims overrides help guide educate customers prescription benefits use plan formulary premiums status orders claims inquiries also assist side sides help agents kpis iam team super users assist agents computer system issues senior member service advocate 102015 current company name – city state unitedhealth group assisting members prescription benefits coverage medicare part plan commercial plans state medicaid plans nevada georgia arizona indiana south dakota champva plans ohio bureau workers compensation mail order reviewing rejected claims processing coverage determinations prescription coverage assisting pharmacies rejected claims overrides help guide educate customers prescription benefits use plan formulary premiums status orders claims inquiries also assist side sides help agents kpis iam team super users assist agents computer system issues senior member service advocate 102015 current company name – city state unitedhealth group assisting members prescription benefits coverage medicare part plan commercial plans state medicaid plans nevada georgia arizona indiana south dakota champva plans ohio bureau workers compensation mail order reviewing rejected claims processing coverage determinations prescription coverage assisting pharmacies rejected claims overrides help guide educate customers prescription benefits use plan formulary premiums status orders claims inquiries also assist side sides help agents kpis iam team super users assist agents computer system issues senior member service advocate 102015 current company name – city state unitedhealth group assisting members prescription benefits coverage medicare part plan commercial plans state medicaid plans nevada georgia arizona indiana south dakota champva plans ohio bureau workers compensation mail order reviewing rejected claims processing coverage determinations prescription coverage assisting pharmacies rejected claims overrides help guide educate customers prescription benefits use plan formulary premiums status orders claims inquiries also assist side sides help agents kpis iam team super users assist agents computer system issues hosting consultant 012015 102015 company name – city state primary responsibilities provide immediate appropriate technicalproduct support customers regarding godaddy hosting products provide assistance customers purchases technical issues questions generally resolving customer concerns consult customers business needs matching godaddy products andor solutions online goals managing troubleshooting ftp cpanel plesk mysql hosting consultant 012015 102015 company name – city state primary responsibilities provide immediate appropriate technicalproduct support customers regarding godaddy hosting products provide assistance customers purchases technical issues questions generally resolving customer concerns consult customers business needs matching godaddy products andor solutions online goals managing troubleshooting ftp cpanel plesk mysql hosting consultant 012015 102015 company name – city state godaddy primary responsibilities provide immediate appropriate technicalproduct support customers regarding godaddy hosting products provide assistance customers purchases technical issues questions generally resolving customer concerns consult customers business needs matching godaddy products andor solutions online goals managing troubleshooting ftp cpanel plesk mysql designer care associate 032014 012015 company name – city state origami owl primary responsibilities assisting independent designers customers via inbound calls outbound calls emails order issues product questions tracking orders processing requests refunds missing items replacements defective products designer care associate 032014 012015 company name – city state origami owl primary responsibilities assisting independent designers customers via inbound calls outbound calls emails order issues product questions tracking orders processing requests refunds missing items replacements defective products designer care associate 032014 012015 company name – city state origami owl primary responsibilities assisting independent designers customers via inbound calls outbound calls emails order issues product questions tracking orders processing requests refunds missing items replacements defective products customer care advocate 082013 032014 company name – city state ontrac primary responsibilities taking inbound processes customer requests pick ups delivery information tracking shipment processing complaints making outbound calls customers departments contractors provide resolution customers packages customer care advocate 082013 032014 company name – city state ontrac primary responsibilities taking inbound processes customer requests pick ups delivery information tracking shipment processing complaints making outbound calls customers departments contractors provide resolution customers packages customer care advocate 082013 032014 company name – city state ontrac primary responsibilities taking inbound processes customer requests pick ups delivery information tracking shipment processing complaints making outbound calls customers departments contractors provide resolution customers packages international certified specialist 072010 082013 company name – city state primary responsibility field high volume inbound call traffic assess customer needs manage variety database webbased programs provide timely response customer track shipments rectify shipping errors product ordering delivery status pickups product info pricing distribute calls necessary resources ensure customer needs handled timely fashion coordinate departments outages occur calls must redirected promoting dhl express services products customers every call international certified specialist 072010 082013 company name – city state primary responsibility field high volume inbound call traffic assess customer needs manage variety database webbased programs provide timely response customer track shipments rectify shipping errors product ordering delivery status pickups product info pricing distribute calls necessary resources ensure customer needs handled timely fashion coordinate departments outages occur calls must redirected promoting dhl express services products customers every call international certified specialist 072010 082013 company name – city state primary responsibility field high volume inbound call traffic assess customer needs manage variety database webbased programs provide timely response customer track shipments rectify shipping errors product ordering delivery status pickups product info pricing distribute calls necessary resources ensure customer needs handled timely fashion coordinate departments outages occur calls must redirected promoting dhl express services products customers every call customer service representative 082008 072010 company name – city state alltel wireless primary responsibility resolve customer inquiries concerns regarding products services bills coverage area promotions store locations hours increase customer satisfaction offering alternative solutions productsfollow established guidelines collect analyze information create resolution alternatives aimed reducing risk increasing revenue contact customers manually via auto dialer resolve nonpayment issues research negotiate payment arrangements access update customer accounts computer billing system review bills explain fees charges service determine service suspension andor disconnect appropriate initiate accordingly also sell products features accessories customer service representative 082008 072010 company name – city state alltel wireless primary responsibility resolve customer inquiries concerns regarding products services bills coverage area promotions store locations hours increase customer satisfaction offering alternative solutions productsfollow established guidelines collect analyze information create resolution alternatives aimed reducing risk increasing revenue contact customers manually via auto dialer resolve nonpayment issues research negotiate payment arrangements access update customer accounts computer billing system review bills explain fees charges service determine service suspension andor disconnect appropriate initiate accordingly also sell products features accessories customer service representative 082008 072010 company name – city state alltel wireless primary responsibility resolve customer inquiries concerns regarding products services bills coverage area promotions store locations hours increase customer satisfaction offering alternative solutions productsfollow established guidelines collect analyze information create resolution alternatives aimed reducing risk increasing revenue contact customers manually via auto dialer resolve nonpayment issues research negotiate payment arrangements access update customer accounts computer billing system review bills explain fees charges service determine service suspension andor disconnect appropriate initiate accordingly also sell products features accessories processing associate 012008 042008 company name – city state randstad vanguard primary responsibility process monetary transaction include address changes opening new accounts adding beneficiaries adding legal documents clients systems review transactions accuracy completeness adherence internal external regulations ensures timely completion client requests develops maintains thorough understanding departmental systems processing functions processing associate 012008 042008 company name – city state randstad vanguard primary responsibility process monetary transaction include address changes opening new accounts adding beneficiaries adding legal documents clients systems review transactions accuracy completeness adherence internal external regulations ensures timely completion client requests develops maintains thorough understanding departmental systems processing functions processing associate 012008 042008 company name – city state randstad vanguard primary responsibility process monetary transaction include address changes opening new accounts adding beneficiaries adding legal documents clients systems review transactions accuracy completeness adherence internal external regulations ensures timely completion client requests develops maintains thorough understanding departmental systems processing functions accounts payable clerk 112004 012008 company name – city state tempe schools credit primary responsibility maintaining auditing union general ledger accounts account reconciliations data entry posting reconciling large volume batch summary transactions performing cash accounting journal entries also maintain records accounts payable prioritize pay invoices received rate 7090 invoices paid per week also handled past due auto mortgage credit card unsecured consumer loans repossessions bankruptcy accounts continue coach employees handle transactions sensitive accounts experienced ms office mainly ms excel word accounts payable clerk 112004 012008 company name – city state tempe schools credit primary responsibility maintaining auditing union general ledger accounts account reconciliations data entry posting reconciling large volume batch summary transactions performing cash accounting journal entries also maintain records accounts payable prioritize pay invoices received rate 7090 invoices paid per week also handled past due auto mortgage credit card unsecured consumer loans repossessions bankruptcy accounts continue coach employees handle transactions sensitive accounts experienced ms office mainly ms excel word accounts payable clerk 112004 012008 company name – city state tempe schools credit primary responsibility maintaining auditing union general ledger accounts account reconciliations data entry posting reconciling large volume batch summary transactions performing cash accounting journal entries also maintain records accounts payable prioritize pay invoices received rate 7090 invoices paid per week also handled past due auto mortgage credit card unsecured consumer loans repossessions bankruptcy accounts continue coach employees handle transactions sensitive accounts experienced ms office mainly ms excel word education ged apolloresumeco 1996 mesa community college ged 1996 mesa community college city | ADVOCATE |
consultant summary use skills meet requirements company work order complete companies goals skills excel microsoft office read schematics blue prints work history company name experience company name city state consultant classes safety handed rule books personnel set programs computers help keep current location inventory rail cars set process computer personnel report information movement inventory supervisors company name city state manager asst bldg superintendent manager demurage switching billing asst clerical director manager crew company name city state manager prevention intermodal equip ment retired assembler chrysler automotive mcdonald aircraft co long beach calif assembler dc 8 aircraft general telephone co long beach calif central office computers tech education training tulosomidway high school corpus christi texas diploma san jacinto college pasadena texas 60 semester hours general telephone long beach calif 4 company schools personal information non smoker drinker punctual honest good work ethic skills automotive consolidations dc 8 excel microsoft office office read san schematics telephone additional information personal information non smoker drinker punctual honest good work ethic | CONSULTANT |
business development manager summary seeking account manager role offers vibrant workplace use 13 years account management experience highlights trained business development accomplished relationship selling proven sales track record recruiter training sales management team leadership sales coaching accomplishments aerotek top producer midwest 2007 2008 devised successful recruiting plans multiple clients cementing positions cornerstone accounts created strategies develop expand existing customer sales experience 072016 current business development manager company name city state positioning information security solutions large commercial public sector clientele ability effectively profile target accounts professional networking build relationships clevel executives decision making managers targeted clients continuing education evolving networking unified communication virtualization storage technology 022016 072016 engineeringit account manager company name city state responsible day day activities necessary billable headcount revenue margin growth ensure client satisfaction service delivery new business development account management recruiting leadershipmentorship dedicated team technical recruiters train develop recruiters recruit necessary order fill strategic positions 092010 012016 account executive company name city state industry healthcare project technology staffing solutions responsibilities identify prospect secure business opportunities support new revenue growth specific geographic area develop implement salesrecruiting strategies new account prospects focusing primarily higher margin retail prospects new business opportunities within active inactive accounts drive activityresults leveraging consistent application best practice sales processes initiatives work primarily within healthcare industry payers providers life science lead develop mentor recruiters 082009 092010 business development manager company name city state project technology staffing solutions responsibilities identify prospect secure business opportunities support new revenue growth specific geographic area develop implement sales strategies new account prospects focusing primarily higher margin retail prospects new business opportunities within active inactive accounts work regional director vp plan conduct follow sales calls drive activityresults leveraging consistent application best practice sales processes initiatives 052005 082009 senior account manager company name city state civil engineering ae environmental gc responsibilities specialized contract staffing civil engineering environmental architectural construction industries responsible entire sales process including prospecting selling negotiation closing sales forecasting lead generation prospecting strategically manage call cycles expand maintain territory business working accounts meet exceed annual sales objectives maintain superior relationships contacts decisionmakers consistently maintain monthly sales quota revenue goals maintain activity standards number sales calls quantity face face meetings time spent prospecting account renewals etc maintaining sales activity siebel database reporting purposes train develop recruiting teams fulfill delivery 012004 052005 senior recruiter company name city state consulting client hiring managers thoroughly understand clients needs developing creative sourcing strategies leveraging resources recruit high caliber candidates online social networking direct sourcing community involvement professional networking local media resources interviewing assessing candidate qualifications combination behavioral interviews competency based evaluations developing network ready work candidates meet current anticipated needs clients facilitating interviews candidate client including candidate preparation client briefing conduct debriefing candidates customers following interviews develop long term relationships employees assignment providing career coaching maintaining updating thorough accurate compliant documentation client candidate temporary interactions via technology solutions 051999 042003 managing director company name city state sheetcoil steel sales secure new existing business supervise warehouse staff organize loads deliverycollection maintain inventory education may 1999 bachelor science technology management university bradford state uk technology management skills salesforce siebel fox bullhorn crmats experience | BUSINESS-DEVELOPMENT |
unmanned aviation technician supervisor summary solutionsfocused versatile management professional offering comprehensive background supporting us military operations roles increasing responsibility 9 year career marine cops effective communicator quickly masters new roles technologies achieve positive results minimal resources include 6 years logistics transportation embarking well 3 years onjobtraining certification unmanned aviation systems maintenance controller highlights microsoft office suit microsoft word outlook internet excel publisher experience unmanned aviation technician supervisor 022011 current company name city state william russ tel 7608307097 salary 55000yr hrs worked 40 volunteer 052007 052010 city state provide emotional assistance military spouses lost loved ones operation enduring freedom operation iraqi freedom personal attributes maintain develop positive business relationships customers key personnel involved directly relevant logistics activity develop understanding customers needs take actions ensure needs met direct availability allocation materials supplies finished products collaborate departments necessary meet customer requirements take advantage sales opportunities case shortages minimize negative impacts business protect control proprietary materials review logistics performance customers targets benchmarks service agreements develop implement technical project management tools plans schedules responsibility compliance matrices direct team activities establishing task priorities scheduling tracking work assignments providing guidance ensuring availability resources report project plans progress results direct support compilation analysis technical source data necessary product development production planning expediting clerk 032008 032010 company name city state supervisor robert jones tel 9104674439 salary 55000yr hrs worked 40 production planning expediting clerk supervisor 032006 032007 company name city douglas pippen tel 6194056480salary 55000yr hrs worked 40 directly supervise 15 military personnel evaluate employees work performance promote team approach share information search input internal external sources maintain accurate documentation employees mentor personnel training train instruct staff company procedures updates regulations present briefings training information sessions large small groups equipment maintenance set operate ground support test equipment perform functional flight tests electrical electronic systems test troubleshoot instruments components assemblies using circuit testers oscilloscopes voltmeters keep records maintenance repair work adjust repair replace malfunctioning components assemblies using hand tools soldering irons connect components assemblies radio systems instruments magnetos inverters inflight refueling systems using hand tools soldering irons assemble components switches electrical controls junction boxes using hand tools soldering irons fabricate parts test aids required coordination collaboration coordinate work engineers technicians aircraft maintenance personnel interpret flight test data diagnose malfunctions systemic performance problems install electrical electronic components assemblies systems aircraft using hand tools power tools soldering irons coordinated logistics battalions supporting operations overseas training missions maintained strict flight schedule developed new plans fast paced changes occurred due flight schedule delays weather issues conducted baggage inspections vehicle transportation passengerscargo safety onto flight line assessed hazmat spills accordance hazmat manual maintained control 600 marinesdod components assembled safety briefs 5000 marines dod components executed uploaddownload multiple military cargo planes fast paced environment efficiently allweather environment military cargo planes commercial aircraft establishing communication load plannerpilot assisting request needed make mission operational safely planned transportation passengerscargo familiar key personnel load plans cargo manifest flight line safety passenger manifest screened classified unclassified cargo correct classificationlabeling meet military air standards travel organized labor loadingunloading cargo calculating personnel needed different missions keep safety 50 workers priority flight line engineered passengers manifest global air transportation execution system gates projected purchaseprocurement methods meet military budget purchase supplies needed traveling dod personnel education 6 2004 diploma aas national university thomas jefferson high school city state 1 2006 unmanned aviation system safe flight twentynine palms ca 2014 unmanned aviation system technician ft huachuca az 2012 six sigma yellow belt ca 2013 basic machine gun trainer camp lejeune nc 2011 hazardous material handling lackland afb tx 2010 military standard transportation movements procedures fteustis va2009 distribution management specialist state languages intermediate spanish skills approach basic budget ca product development documentation fast functional hand tools logistics materials mentor excel microsoft office outlook publisher microsoft word oscilloscopes personnel power tools procurement progress project plans radio safety sales scheduling six sigma soldering spanish supervisor switches technical project management technician test equipment trainer transportation troubleshoot | AVIATION |
charge nurse professional summary objective obtain rn position intake case management behavioral health unit seasoned charge nurse 10 years experience fast paced dual diagnosis chemical dependency unit 13 years medsurg experience holistic multidisciplinary coordination care patientsincluding collaborating case managers physicians ancillary providerssocial workers internal external programs experience deescalating hostile aggressive patients use least restrictive interventions proactively ensured safety patients staff skills process evaluation patient care planning medical record auditing detail oriented critical thinking strong work ethic strong assessment skills adaptability collaboration cpi trained cpr work history charge nurse 072018 092020 company name – city state assigned delegated responsibilities based staff competencies patient needs provided intervention medication ordered support patients acutechronic drug induced mental illness ensured doctors order efficiently carried including testing medical proceduresconsultations stat orders psychiatric medical emergencies performed daily nursing assessments assigned patientsincluding assessment moodsuicidesafety risk narrative patients daily activities intake nurse 092019 042020 company name – city state perused referrals conducted rn rn report facilities seeking admit determine patient appropriate performed admission assessments focusing patients acute symptoms mental illness polysubstance abuse monitored suicidalpsychotic patients active withdrawal maintained safety transferred designated unit acted accordance facility policy appropriate nursing care provided compassionate empathetic care patients safe therapeutic environment administered po im psychotropic medication needed monitoring patients side effects charge nurse 032006 102016 company name – city state provided care busy chemical detox dual diagnosis unit assessing health patients using specialized knowledge skillsand anticipating outcome nursing interventions assigned delegated responsibilities based staff competencies patient needs consulted anand coordinated healthcare team members assessplanimplement evaluate patient plan care preformed admissions discharges provided therapeutic interactions patients assist identifying sources anxiety depression exercised effective judgement medical training handling psychiatric medical emergencies staff nurse 012004 032006 company name – city state provided rehabilitative nursing care involving adls issues promote restore independence patients assessed patient vital signsany status changes reviewed lab results notified medical attending abnormalities appropriate administered medications treatments accordance hospital policy staff nurse 032002 032004 company name – city state provided care busy medsurg oncology unit administered medications treatments monitored signs adverse effects established caringtherapeutic relationship patients families collaborated staff form plan care based clinical information patient observations staff nurse 061993 072001 company name – city state provided quality care patients busy medsurg unit prepped patients surgery administered preop medsmaintained npo status intravenous access received patients back unit postoperative monitored post op complications shock sepsis bleeding effects analgesia notified surgeon abnormal labs changes patient status carried orders received education high school diploma 051982 lincoln park high school city general studies associate applied science nursing 051993 olive harvey college city skills process evaluation patient care planning medical record auditing detail oriented critical thinking strong work ethic strong assessment skills adaptability collaboration cpi trained cpr work history charge nurse 072018 092020 company name – city state assigned delegated responsibilities based staff competencies patient needs provided intervention medication ordered support patients acutechronic drug induced mental illness ensured doctors order efficiently carried including testing medical proceduresconsultations stat orders psychiatric medical emergencies performed daily nursing assessments assigned patientsincluding assessment moodsuicidesafety risk narrative patients daily activities intake nurse 092019 042020 company name – city state perused referrals conducted rn rn report facilities seeking admit determine patient appropriate performed admission assessments focusing patients acute symptoms mental illness polysubstance abuse monitored suicidalpsychotic patients active withdrawal maintained safety transferred designated unit acted accordance facility policy appropriate nursing care provided compassionate empathetic care patients safe therapeutic environment administered po im psychotropic medication needed monitoring patients side effects charge nurse 032006 102016 company name – city state provided care busy chemical detox dual diagnosis unit assessing health patients using specialized knowledge skillsand anticipating outcome nursing interventions assigned delegated responsibilities based staff competencies patient needs consulted anand coordinated healthcare team members assessplanimplement evaluate patient plan care preformed admissions discharges provided therapeutic interactions patients assist identifying sources anxiety depression exercised effective judgement medical training handling psychiatric medical emergencies staff nurse 012004 032006 company name – city state provided rehabilitative nursing care involving adls issues promote restore independence patients assessed patient vital signsany status changes reviewed lab results notified medical attending abnormalities appropriate administered medications treatments accordance hospital policy staff nurse 032002 032004 company name – city state provided care busy medsurg oncology unit administered medications treatments monitored signs adverse effects established caringtherapeutic relationship patients families collaborated staff form plan care based clinical information patient observations staff nurse 061993 072001 company name – city state provided quality care patients busy medsurg unit prepped patients surgery administered preop medsmaintained npo status intravenous access received patients back unit postoperative monitored post op complications shock sepsis bleeding effects analgesia notified surgeon abnormal labs changes patient status carried orders received | ADVOCATE |
certified master personal trainer professional summary seasoned health fitness professional provides personalized fitness wellness programs people ages skill levels nationally certified master personal trainer using holistic mind body philosophies assist clients reaching maintaining fitness goals core qualifications microsoft word excel adobe strong organizational skills photoshop effective team environment experience certified master personal trainer 062013 current company name city state work clients improve overall function endurance strength flexibility balance monitor teach proper execution form exercises maintain detailed personal training records update progress session create personal training programs address specific injuries health problems meet individual fitness needs conduct offsite seminars workshops generate new business fitness director certified personal trainer 062008 062013 company name city state measured clients overall fitness completing comprehensive evaluations physician clearances scheduled conducted fitness orientation appointments new members managed personal trainer schedule conducted trainer evaluations responsible new hire interviews sales training reviewed weekly sales numbers club statistics identify areas improvement organized offsite workshops marketing events generate new business successfully sold personal training packages provided personal training sessions retained 80 clients fitness director certified personal trainer 012007 062008 company name city state managed trained fitness staff sales exercise techniques scheduled performed fitness evaluations new members participated regional conferences improve sales personal training skills successfully sold personal training packages provided personal training sessions designed enjoyable innovative customized training programs based upon fitness goals conducted onsite seminars workshops generate interest new club activities managed personal trainer schedule making sure sessions completed timely professionally education bachelor arts political science 2006 california state university city state political science professional affiliations certified master personal trainer mpt national exercise sports trainers association nesta certified specialist functional training biomechanics core conditioning speed agility quickness national exercise sports trainers association nesta certified strength conditioning specialist cscs progress national strength conditioning association nsca cpr aed first aid american red cross interests velocity sports performance mentored children 718 soccer skills teamwork fitness wellness volunteer santarus inc conducted workshops raise awareness health fitness athlete varsity wrestler club hockey intercollegiate soccer player volunteer experience rancho physical therapy 60 hours core orthopaedic medical center 42 hours la paloma healthcare center 65 hours community service toys tots held weightloss challenges raise donations children without toys christmas im going college tour gave local children san marcos ca guided tour csu san marcos skills adobe photoshop balance conferences client clients instructing marketing excel microsoft word strong organizational skills program development progress sales sales training seminars statistics trainer training programs verbal communication workshops excellent written additional information extracurricular activities velocity sports performance mentored children 718 soccer skills teamwork fitness wellness volunteer santarus inc conducted workshops raise awareness health fitness athlete varsity wrestler club hockey intercollegiate soccer player volunteer experience rancho physical therapy 60 hours core orthopaedic medical center 42 hours la paloma healthcare center 65 hours community service toys tots held weightloss challenges raise donations children without toys christmas im going college tour gave local children san marcos ca guided tour csu san marcos | FITNESS |
specialist womens childrens apparel summary area merchandising manager 15 year background management hiring developing merchandising highly detailoriented organized areas expertise include conflict management employee recruitment staff development training highlights great leadership skills works well people team player excellent leadership skills fast learner driven experience specialist womens childrens apparel july 2015 current company name city state provide customer service thru store merchandises fills store according corporates standards thru overnights early shifts promotes promotions makes sure customers well aware able generate sales help manage store heavy traffic volumes 45 million year provide lp awareness store carrying popular expensive brand name shoes merchandising executive area executive november 2005 april 2015 company name city state opened staffed teams new stores new florida market opened stores beginning process nothing buildings setting entire store less two weeks time interviewed hired trained new employees resolved customer complaints regarding sales service stores managed staff preparing work schedules assigning specific duties trained managers preparing weekly schedules cover aspects store visited stores make sure implemented policies goals objectives procedures trained cashiers authorizers managers cash management duties running registers cash handling experience making deposits making drops daily counting various amounts money dealt brinks making sure pick ups sent without discrepancies placed change orders able change stores maintained database balance sheets deposit slips daily basis accurately accounted monies store saw opening closing store florida area saw managers prioritizing delegating assigned goals task daily basis successfully dealt tasks like transfers markdowns individual store requested per corporate worked adp system scheduling payroll received shipments computer based system put store inventories also print place price tag tickets box received trained receivers managers receive merchandise resolved issues receiving stores affect companys inventory make necessary adjustments loss prevention identify potential loss develop strategies eliminate perform loss prevention interviews investigate internal theft stores perform loss prevention interviews provide promotions various needs stores trained store associates sales associates managers stores prevent loss stores aware lp held store meetings implement changes tasks company maintain database bag check logs found censor counts censor machine logs aware areas need covered performed cash audits store safes made sure discrepancies worked adt security alarms alarms went set alarm codes managers keys trained worked store security help elevate lp stores merchandisingopened set ups merchandise store worked various fixtures display set ups achieve appeal stores worked various size wall standards sizes four feet walls 2 section walls 16 feet walls 8 section walls worked full body half body mannequins display merchandise create full appeal using accessories jewelry shoes purses whatever created completed outfits make impact sell created lay stores variety merchandise reach different customers sectioned store walls floor set ups go theme within store worked managers store level merchandisers achieve appealing look store able store stocked kept full trained managers merchandisers aspects merchandising keep appeal fullness store worked heavy merchandise amounts ranging 60 boxes 130 boxes daily monday thru friday work week worked different departments store keep departments stocked worked departments accessories lingerie swim wear casual merchandise dressy merchandise active wear shoes worked womans clothing store ranging casual wear business wear dressy wear active wear swim wear lingerie worked department breakdowns accessories consist jewelry sunglasses belts purses wallets make various items worked shoe departments areas ranged shoe rooms non boxed shoes placed thru store helped buyers pick hot items accessories swim wear shoes asked go shoe shows new york pick shoes florida stores display mannequins trendy looks head toe customers bought whole package worked store volumes ranging 50000 120000 week experience fast turn overs wall floor set ups due items selling quickly ready replace merchandise right way prepared floor plans weekly store always fresh full took photographs weekly wall set ups displaysinstructed stores themes used displaying mannequins stores windows experience great eye know whats fashion sells plus general manager september 2001 november 2005 company name city state oversaw business included sales ordering product placed weekly orders ranging 60000 259000 product oversaw books accountspayable met product executives make sure product quality dealt customer issues concerns managed 8 route drivers made sure serviced stores weekly biweekly needed saw sale drivers continuously opening new accounts oversaw warehouse stocked kept organized maintained took care orders shipped chicago warehouse visited plant make sure product according standards great quality oversaw vehicles date codes necessary city requirements dealt dealerships renew buy new vehicles kept database records sales per week month year worked accountant put monies place education associate applied science graphic arts robert morris college city state usa select one languages fluent english spanish personal information always willing learn welcome opportunity improve energetic love work trained reading behaviors knowing people honest dishonest fast thinker great common sense fast paced good sense people really good hiring developing great people skills accounts payable adp balance sheets cash handling cash management closing resolve customer complaints database direction drivers english fashion fast floor plans inventory leadership skills loss prevention loss prevention meetings merchandising money windows works payroll pick policies quality fast learner receiving retail selling sales scheduling spanish store manager team player | APPAREL |