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yelp_review_NIPS2015

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1

The worst experience hotel I even had in Las Vegas!! I wish I would give negative!! I come Vegas twice per year and always enjoyed the hotel and food here. Knowing LINQ just grand opening and the location was pretty good, so I want give it try. Pro: the location is good and room is pretty new. Con: the room is pretty small, especially the bathroom, tiny, with small standing shower. The room is good for one person, if you have two people, will be crowed. Also, the room is very simple, doesn't feel comfortable or won't make you feel you spend time in the room (maybe the reason they decorate like that is to make you feel spend more time on gambling). \nHOWEVER, the worst part: customer service in frond desk. is terrible!!!! I booked 4 night king bed room with view (paid $10 more for each night), my mom came first (arrive on wed night), and stay 3 night and I came sat for one night. When I arrive, I see the two small bed. My mom said when she checked in, they told her no king bed room available, and put her in two small bed room. Are you kidding??? Room booked out on wed?? Ok, but I saw so many empty room when I walked to elevator (maybe the guest just check out). I went to frond desk and asked why my mom get two single bed room. The woman Janine, terrible woman, don't know how she can work at frond desk. very bad manner, and said it in very mean way \"we never guarantee to give what room you booked on line\". I told her but we booked king bed, if you don't have king bed room available, you can give other option, such as upgrade or change the room when the king bed room is available. She said \"no king bedroom available in hotel\"\uff0cFace impression you can leave if you don't like the hotel. When I asked really? Then I don't want to live here. Another girl at front desk (very friendly) and said, oh yes, we have king bedroom available but with no view. Hotel should give the option when they don't have the view room available, right? I take the king bedroom without view and ask them to refund me the room difference. (From began to end, Janine didn't smile and didn't apologize, and she is trying to tell you she has the right to put any guest at any room at her preference). I am not sure if they will since I still haven't checked out yet. So upset to write the review in room. won't spend any penny hereI and won't stay here ever never again! also booked couple room for CES in jan 2015 for the company, will go ahead to cancel on Monday. No wonder the review is so low for the new hotel.

1

Currently staying here and I literally can't even. Our room was comped, but I definitely won't be back, nor do I recommend this hotel to anyone.\n\nIt's still under construction so there's that. The parking structure is super sketchy. It's not well lit and it's confusing as heck to get in to. I'm from Long Beach, and our structures are nicer than this. What the heck.\nWe had our room comp email and brought it to the front desk lady who told us that we had to book the room online and then come back. Basically she was saying she cannot even do her job which is to book rooms.\nI don't get cell service in here except for maybe in 5 minute pockets.\nFor the room:\nThe room is small, there isn't a coffee maker, the bathroom door doesn't close all the way, the channel selection sucks, and our view is of the sketch parking structure. We didn't pay for anything and I feel jipped.\n\nGo anywhere else. There are a million places to go on the strip

1

Grumpy staff, mediocre casino, and there is some fucking construction going on. It starts at 7:00 am like it is necessary and it does not stop until everyone in the hotel is awake early. I will not come back ever again.

1

Hmmm let's see , we have a reservation a Guys and of course the husband wanders off. I stop and ask where he is heading the casino. I shrug like whatever I'll wander with the kiddos. Turn to walk away to get stopped by svete the rentacop. No kids in the casino! Oh no I reply we are going to the restaurant . No you and the kids have to go outside. I'm like ... Whaa? The hotel is jammed packed with children walking the same areas no one is in the casino so why can't we go to the restaurant? No children must wait outside. It's in the 30s and we are guests seriously? . Husband runs back like no no I won't gamble, we'll just walk on. No children need to go outside. That's where I'm about done . I ask him if he realizes we are guests and it's freezing and since hubs is there he's is like oh no you can walk on. Seriously ?? I go to management and yep his name was Carlos Santana (total double take) he agrees it's cold and if the kids were able to move on it shouldn't be a problem. But outside is completely illogical especially when it's cold. Regardless this place has left a bad taste in my mouth. The amount of people complaining before me should have given me a clue at the quality of service. Staying at the Cosmo

1

Staying at Linq for the holidays. Since 6:30-7 am they are doing some sort of construction. Non stop noise and banging. This place is not relaxing at all. Vegas, you stay out so late and when you want to relax, the stupid construction won't allow you. We called guest services,they transferred me twice and third time after being on hold for 7 minutes, I talked to some one and requested a manager to come to our floor and hear this noise. He apologized and said we give you $50 credit in food n beverage. I said this credit is not going to help me relax. Keep the credit and get rid of this noise. He said oh, they are not suppose to do construction this early but I guess because of holidays. After all noise remained the same and they suggested we change our room. Insane holidays at LINQ.

1

I DON'T RECOMMEND STAYING IN LINQ HOTEL IN VEGAS. First of all, you come to your room around 3 am and construction starts around 6 am.. It's a loud freaking noise like they are digging or drilling asphalt constantly. It's very loud and annoying. Second, your phone doesn't work In this big building, it's 21th century and phone doesn't work. That's so stupid. Third, if you ask for extra blanket, they only give per person. Their none working Wifi that keeps dropping is limited to two device and for each extra device you have to pay $13... stupid.. If my own phone was working in their vicinity then I had less problem but your phone doesn't work so we used our two device limit for me and my husband's phone so we couldn't even connect our iPads or laptops because was stupid to pay $13.99 box extra for each device... The casino has no good ventilation and it's like you are walking in a smoke room. There is no central air condition unit in the room and it's loud like the one in old motels...Anyhow for the price we paid I could have stayed in a 4 star hotels but we decided to stay here given that it was a newer built but that was mistake.

1

I wish that I could give a rating in a negative amount of stars. This place is an absolute shit hole with the worst customer service I have ever encountered in my life. I would not stay here again even if they paid me to. \n\nI looked on Yelp before I made the reservation here. Since most of the complaints and bad ratings seemed due to the construction at the time, I called the front desk to make sure that construction would be completed by the time of our arrival. I woke up to the sound of construction this morning. I work in construction so usually things like that don't bother me too much, it is just one of those things that has to be done. However, I am not talking about some guys hanging from scaffolding and banging hammers. I am talking about heavy equipment and large peices of metal being banged around first thing in the morning. I'm really not sure what they're doing out there, but from the sound of it I would guess that they are errecting an actual sized replica of the statue of liberty. \n\nWhen we first arrived and could finally check into our room, completely exhausted after traveling way too early in the morning, we were absolutely disgusted. Not only are the pictures online taken at angles that make them seem a LOT larger than their actual size, but our room was dirty. The carpet had not been vacuumed, there was hair on the bathroom floor, stains on the pillowcases, and some absolutely disgusting I-don't-want-to-know-what on the side of the bed frame. \nWhen I called down to the front desk to inform them of our problems, the woman who answered spent 10 minutes arguing with me before she sent up the housekeeping manager. I was informed that the person who told me that construction would be finished had been wrong and maybe I had called the wrong number because NO ONE there would have EVER said that. Then I was informed that these rooms were just gutted and remodeled, so there was NO WAY that there were stains on any of the pillowcases or that the room was as dirty as I said, but she would send the housekeeping manager up to check. Apparently the motto \"The customer is always right\" has been replaced here by \"Blame it all on the customer\". \n\nAfter the housekeeping manager came up, saw the room and fed us some story about a trainee cleaning it, we were offered a different room. Not a nicer room for all of our trouble, just a different room. With a worse view. The manager comped our \"resort fee\" for the three day stay (amounting to a whopping $70 savings). (I'm not entirely sure what the resort fee is for in the first place, since half of the amenities listed on their website seem to not exist.) At this point we asked if we could just get a refund and go to another hotel, or even just to transfer to another property owned by the same company. Apparently since we booked through Travelocity, that was not an option. We called them, they were rude and less helpful than the hotel, but I'll save that for another review. \n\nSo now here we are. Being held hostage in one of the crappiest hotel rooms I have ever had the displeasure of staying in, because no one can seem to figure out how to give us a refund, or an upgrade, or a transfer. The room is about the size of a shoebox, with no windows that open to the outside. I'm not usually claustrophobic, but I pretty much want to crawl out of my skin while laying here and I have a stuffy nose from the lack of fresh air. There is absolutely no insulation in the walls. I just listened to my neighbor pee. Also got to listen to him having sex last night. I feel like maybe I have to buy him a drink now or something. The \"remodel\" that they spoke of was a piss poor attempt at a lackluster cosmetic makeover and the bed is about as comfortable as passing out on a stack of newspapers. And there is no coffee maker. FOR THE LOVE OF ALL THAT IS HOLY, WHY WOULD YOU LEAVE HUNGOVER PEOPLE WITHOUT COFFEE IN THE MORNING?????? \n\nI could continue, but if you have read this far and still have any desire to stay here, then you are just dumb enough to deserve to stay here.\n\nPS- The neighbor just peed again. I have to know that, so now you do too. I'm really hoping to be dressed and gone before he has to poop.

3

The noise was just uncomfortable due to construction which starts at 6am and goes on the whole day. Also, you can hear hallway noise, your next door neighbor and above you. The room is not properly sound proof. The aircondition unit was right next to one of the beds. Cold/Hot air just blows on you.

1

You can rename and put lipstick on a Pig, but the fact is its still a PIG. Look at the 600+ reviews on their previous business page for The Quad Las Vegas Resort & Casino. It tells the story. They may have remodeled part of it but the fact is their management team is less than stellar and their housekeeping is atrocious. Watch out for unadvertised extra fees and credit card hold charges without advanced authorization. Its one thing if they actually cared and tried to learn from reviews and customer complaints but the fact is they just dont care. If negative reviews existed, this hotel would be the poster child...

1

WARNING!!! This is IMPERIAL PALACE, NOT a new hotel as they may lead you to believe!!!\n\nWith that being said, I don't even know where to begin with the flipping list of complaints and how the IP duped and hijacked our vacation from the start......\n\nNo cell phone service= no data or communication as you please.....esp if you are ATT....\nTherefore you MUST pay 20$ a nite for the worlds worst internet service.....and can ONLY connect 2 items (phone, com, iPad, etc). Downloading ANYTHING is strictly forbidden and closely monitored= no Netflix, cannot order food, play ur games normally, etc.....\n\nConstruction= me SUPER annoyed during my Vegas vampire hours (starts at 6am). If u complain about this, they will ONLY offer to move u to another tower that is the old IP staunch.......ewwwwwwww\n\n\nRoom service? I think NOT, ONLY from 6:30 am to 1:30 pm.....unbelievable \n\nHungry and happen to want food outside that miserable time slot, then get dressed, or stay n ur Jammie's as I did, and be prepared to go hunting for your food= spending more $ at the flipping IP YOU did'nt even want to b at.....gettn pissed now!!!\n\nI wanted to order food from a service, but IP specifically c\u20acck-blocked that effort too......so now, ur hungover, sleep deprived, no room service, and gotta get ur lazy ass up to spend some more $$$ at this sht-hole.....food / effort / patience alone will cost u more than ur 3 nights here.........\n\nWant to complain or speak to the manager? Prepare yourself.......seriously, because this guys strategy of dealing with unhappy people as myself and my friends will only make ur temperature rise........really high. He does the ole bait and switch, or mor what u would call \"gaslight\" u, dismiss ur concerns, and maybe offer something minimal in return......ugh.....\n\nI actually began identifying and having compassion with my captor......these poor employees have to deal with the brunt of pissed people as myself ALL DAY and all night long.......jeez....I'm even sick of my own complaining!!!\n\nLong story short.....stay somewhere else, or anywhere else for that matter.....

2

The customer service is terrible, the workers are rude and you have to pay for the WiFi.

1

Just some quick thoughts on my stay at the \"new\" Linq Hotel & Casino, a place I will highly not recommend.\n\nFront desk staff was the worst of my stay - and my first impression. Here are a few things that set my entire New Year's Holiday week off in the wrong direction:\n\n1 The registration desk was fairly small and no clear signs on where Platinum (or higher) members were to go to take their advantage of their membership.\n\n2 I attempted to check in early and was immediately told it wasn't available. Understandable, but asked to check in anyways and be contacted when available like I have been in 3-4 of the other Caesars properties. I was looked at like that has never been done before and was denied. \"Just come back at 1PM and see what we have available,\" she said.\n\n3 When I went back at the requested time, I asked for a strip view. Granted, they weren't completed with remodeling, but instead of a courtesy \"I'm sorry, those rooms aren't available,\" I got a very defensive response: \"Ha! No, we have no rooms on that side.\" Then I asked for as high up as possible and smoking and was interrupted with a \"No. All smoking rooms are ONLY on the 7th floor.\"\n\n4 Then I was told I had to put down $200 deposit for my complimentary room. This is common for whenever I stay at the Caesars properties. I never want to do this and request that do not charge me and I will handle all room charges on my own. The clerk and I went back and forth on this until she called the manager over. I advised Caesars Palace never does this to me, and he said they were two different properties. I advised, same company to which he threatened to cancel my reservation! Having no choice, I accepted the $200 deposit. (Which, by the way, was not meant for room charges as I learned later when trying to use some of that. It was just some blank deposit that took more than 2 days to be returned to me - as of writing this review, I have not received my deposit back.)\n\nI might be paranoid, but in retaliation from my objections at the front desk, I got the absolute worst room available with construction outside that was so loud, it rattled my window beginning at 6AM and ending pretty late in the day. (I should've been told, or at minimum apologized for, the construction would be both very loud and begun at 6AM. At times, I couldn't even hear my TV thanks to the rattling outside.) Not to mention the view was horrible.\n\nThe room itself was average, at best. The window was not tinted, so everyone could look into other people's rooms and the place was hyper small with an air conditioner from a Motel 6 and a not-so-comfortable bed. \n\nAlso, the smoking room had no ash tray, no lotion, small bathroom, TV with no visible plug-ins and I could hear everything in the adjoining rooms and hallway. Overall, it was, in fact, the Motel 6 equivalent of the other Caesars properties. I got the room comped from my play at Caesars, but for the price I saw online, my jaw dropped on how this was barely worth $29/night.\n\nThe only positives about the place were the staff outside the front desk and the shampoo/conditioner/body wash dispensers in the shower were very nice. But, the first impression and the highly mediocre room will have me never stepping foot into the establishment any time soon.

3

I stayed here for 3 nights and was sketchy about it because of all the bad reviews. The location is legit so we took the risk. The Linq was a nice surprise! \n\nNo issues with elevators or with parking. Who self parks in Vegas?! Ummm VALET people... \n\nCute, simple rooms and super comfy bed! There was loud construction come Monday morning, but if you're just doing a weekend trip you shouldn't have any probs. \n\nCons: The casino was definitely small. They really need a food court, but that may be in phase two of the renovation? Fingers crossed. The shower is too small. They need a better system to prevent the water from running out. The hotel seems to block your mobile internet and the property internet is unreliable. \n\nIf you want Venetian quality, stay at the Venetian. You can't have fancy expectations staying at a low cost hotel. \n\nI'd probably stay here again if the rates don't shoot up after construction ends.

1

Looks can be very deceiving. If I were you, I would invest in another hotel to get your money's worth. They offer wifi, free if you pay for the resort fee but other wise, you would have to pay 14.99 for premium. In order to use the wifi, it only allows two device per room. \n\nWe got the best view.. The Great Wall of China. Literally, you're just looking at a wall. I understand that the hotel is still under construction, but that's still unacceptable. The windows are not tinted either, so anyone can see through your room. \n\nWe ended up getting over charge for using the wifi for having more than one devices. Their wifi is so slow too, it's just not worth it.

5

I'm a diamond tr. And VIP check in was closed but the front desk line was long but put me to the front of the line . They were very nice upon check in. \nThe staff here is outstanding and friendly.\nMy room was so simple contemporary.

1

Worst customer service ever. \nHotel front desk agents are nice but the shift supervisor (really old lady with bangs and glasses) was RUDE. wont even let you talk or even try to listen. \nOur hotel reservation was cancelled because we didnt show up before midnight. \nWe've been to bigger hotels and we usually arrive past midnight and we dont have problems checking in. \nWe paid for that room so it should have been guaranteed to us for 24hrs. \nThey got paid double for those rooms (i reserved 2 rooms) that night. The amount we paid and who ever got those rooms. \nWe have to wait until 6pm to finally get a room. \nAnd we have older people in our group. \n\n\nWill never ever recommend this hotel.\nAnd that shift supervisor should learn good customer service if she is working in a hotel. \nRude rude rude old lady. She was saying its hotel policy that we call them before midnight. She can explain that nicely and not talk rudely to people who are tired from travelling. \nNo manners. Telling us to stop talking and listen to what she wanted to say. I think we should have tried to be rude to her too. But we are not that kind of people. \n\nA few people witnessed that encounter and they said she was really rude to us.

2

For the price, it is decent; but, it should be A LOT better. This hotel is a 2 to 2.25 out of 5. The rooms are clean and smell good. The service and staff are hit or miss, being either adequate or border line rude. I do not understand how any hotel could ever treat their guests like they do, let alone a hotel/casino on the LV strip. \n***Side note: They have signs stating that they \"do not\" allow outside food or beverages and they have security guards at the elevators to ensure you do not bring any coolers in. This lowered my rating 1 point off the bat.

3

I am not really impressed. The only thing that stood out to me is the burger patties. They have the thin fried webbing around the edges that I used to get from Schoops Old Fashioned Hamburgers in Indiana. .. you know just like you make at home. But the flavor was plain. Fries are mediocre just like the onion rings. And the biggest strike is that they don't have coke products. Boo. This will ALWAYS keep me from coming back. What place doesn't have coke these days? I didn't try any custard. But I don't know if I'll be back to try it...

2

Come for the custard, steer clear of the rest.\n\nLocation was clean = 1 star\nStaff was friendly and prompt = 1 star\nFood execution = 0 stars\n\nBurger patties are thinner than the pickles., they missed adding cheese to my burger as ordered. The only thing thinner than the patty was the fries.\n\nChicago style dog did not fit on the bun and and fell apart while trying to eat.\n\nDo yourself a favor and eat at Five guys around the corner and just come for custard.

5

I had Aaron tattoo a hummingbird on my ankle. It looks fantastic!!! Aaron, Sarah, and Heather were all very pleasant and professional. I would highly recommend\nChic Ink Boutique to anyone who wants a great quality tattoo.

1

Wow!.. This place is beautiful. They did a great job on the building the patio and the original Minder Binders. Maybe they are not officially open yet or something but...... No servers on this beautiful patio?. Not sure why they would do that. And not to mention the fact there is only about two tables on the patio right now. And $4 for a can of Miller Light?..that is crazy!. I will have to stick with Four Peaks they know how to do it right. I won't be coming back to the New Minder Binders. Sorry

5

Fantastic service. Had a bacon cheesdburger. It had a monstrous patty and delicious. The staff and management were all very pleasant and kind. They have TVS on every side of the bar. Great out doors area. Good Job, I will definitely be frequently visiting

5

Excellent food and beverages. Fast service. A variety of craft beer on tap. Great job on the remodel with perfect additions-outdoor patio and grills.

5

Great food, service and atmosphere! Everyone is so friendly and courteous. The alcohol selection is awesome!! \n\nThey are room rentals for private parties. The patio has plenty of room for a group. Variety of people from business professionals, construction workers to the elderly. \n\nIt was great hearing stories from people who had been here years ago and the \"great memories\" (insert cheesy grin) that this place brings back to them. A must stop and see in Tempe!!

2

Below average bar food. This place advertises that they are a restaurant but the menu is limited and the food is terrible. I'm sure it would be fun to come with a group on the weekend but do not come for lunch or dinner. $27 for 2 and I would have rather had the McDonald dollar menu. Service was good and staff was nice though.

4

It is a very nice place I just wish they offer a better menu, The food was good and the wine ok no a great selection.

4

Went to the new MinderBinder last night for the first time since it's been closed. Great looking place, service was good, food was good. Shrimp cocktail and panko crusted shrimp were very good; burger was excellent; pizza was good - better than expected to be honest (home made sourdough crust was tasty); chicken tenders were good too. We'll definitely go back to hang out on the patio with friends and just relax (rained last night unfortunately). Waaaay cleaner than the old MinderBinder - thank god! Upstairs bar looks like fun too - just miss the old table shuffleboard that they used to have upstairs - I hope they bring it back!!!

2

Don't go if you have kids, they don't have high chairs and don't plan to in the future. Food was pretty good, building was cool, but the hostess, waiter and apparently management made it clear that they didn't want it to be a place where you'd bring kids. It seems like they would want families to come given that they were 90% empty on a Tuesday for lunch.

5

First time at this brand new establishment. We had a group of ten and were treated very wonderful. It wasn't very busy which surprised us all that some of the rolls took so long to come out, but as soon we notified our waitress she immediately took care of it. The food was amazing and the staff was just as amazing. The music is dancy (it wasn't too loud but if that bothers you it might not make for a good ambiance experience for you) and they have kung foo on tv (awesome). I would definitely hope for this place to thrive.

2

The dumplings were good. The service was sketchy. The featured item in the menu was boxed in the middle of the menu was mushrooms cooked on a 1000f oven. We sent them back. They were not good and not hot. They had a sauce on the outside of them that tasted like cold sweet BBQ sauce. The sushi rolls were tastee but we were given the happy hour menu after happy hour. They didn't have the shrimp and bacon skewer. They didn't have the Anchor Brown beer I ordered. We ordered desert and the guy brought out the snowball and left the serving tray. With all this, as we were leaving and stopped by the bar and I asked what was in the big clear Vats with cantaloupe floating in them. The bar tender's responded \"Cocaine\" I was like what??? The other bartender quickly ran up and explained it was infused saki. Probably won't go back for a while. Will let them shake out the wrinkles.

5

First time checking out this new restaurant. Great new look with a cool atmosphere. The music was good at a nice level for having conversations. Went with a big group and they accommodated our party and seated us very quickly. The food came out fast and in good fashion with sushi being first and hot food coming after. The food was great, the fennel roll was amazing, had to order another. Will definitely be coming back to try the rest of the menu.

1

Small portions. Expensive. Limited menu. Not a single thing for kids/teens to eat. $4 for a kids orange juice. Staff wasn't very friendly. $100 tab and we left hungry.\nNOT FAMILY OR KID FRIENDLY.\nWe won't be back...

4

Not much on the menu. But went during happy hour got pork belly, shrimp and bacon, and crispy spring roll. Really enjoyed the pork belly.

3

So we had the cheese mazemen and it was delicious! The smoked Gouda was a hit!! We had three rolls...the fennel roll was ok. The burrito roll was good with its two sauces and the Hawaiian was great. We also had the Thai beef salad. The meat portions were pathetic. 5 small cubes of meat in an over minty salad. Disappointing. The pork belly skewers were very good. Great flavor on the pork. It was the hubby's favorite. Personally I liked the shrimp and bacon wrapped skewer. Warning...its spicy! But I personally like spicy! The Foo dogs were good. Nothing fancy but tasty. The short rib ramen was good. But the LYCHEE PANNA COTTA was fantastic!!!! The bits of fried coconut on top gave that little added crunch. I will go back for sure.

5

Mouth succulency, food porn, GASMIC sensations times a GodZillion fold.\nHave you ever eaten food that simply makes you feel alive? Food that makes you tingle all over? Food that gives new meaning to why we eat to begin with?\nWhy eat food that has no meaning when you can eat food that gives meaning to why you eat food in the first place? \nYes, this place is that place.

5

This is the type of place that makes you feel like a thousand bucks without actually spending it. The happy hour menu has sushi! I mean what more can you ask for in life? Bartender was awesome! Super trendy spot with good music & such a chill vibe. The original cocktails are a must! You won't regret skipping the beer.

5

My husband and I had the most delicious meal. The service is excellent and they go beyond to wow their customers. Food was fresh, very well presented, and delicious. Prices are reasonable and one of the best features: the restaurant itself. The space is beautiful with really good taste. It is very cozy and great ambiance. We ordered some kind of Japanese burrito which was amazing and different, and we also had pork belly tacos which were great. The tortillas were different and made in house. We also had pineapple infused sake which was outstanding. I can't wait to come back and I really suggest it as a place to have drinks and bites with friends. They even have a DJ. I love there is a place so good out of the strip.

3

What really stood out here was the service- waitress was super attentive, hosted greeted with smile and overall everyone was really nice. Refills would happen immediately. And empty plates would get removed lightening fast. Food was good nothing too memorable but it didn't disappoint at all. Menu is somewhat innovative but it lacks execution. Prices are moderate, this place will not set you back at all. If you tired of overpriced, overhyped and underwhelming food on the strip , than defiantly visit this place. Perfect way to start off your night on the town.

2

Mediocrity at its best. \n\nWeird, spotty service. The staff seems snooty already...as if they're already a successful restaurant. \n\nFar from it...\n\nWe stood at the front entrance for a few minutes with no one to greet us before taking matters into our own hands. We walked over to the left side of the restaurant where we saw a group of about five people conversing. They finally took notice and sat us. They continued conversing for the next five minutes until one of them came over to serve us. Again...weird.\n\nWe ordered some happy hour items: wings, tacos, sushi rolls. Nothing had pizazz. Nothing was impressive...very boring and blah. \n\nThat's enough out of me. They didn't want to give me the time of day, so I won't either with a long winded review. Just not impressed. \n\nShould've gone to sushi-mon.

3

I like trying new places, I seen pictures of the inside online looked very cool. When I pulled up the sign threw me off it looked like a old casino sign does not do the place justice. The sushi was ok, not many selections but I loved the LEMON ROLL **i might go back for that alone. It was empty on a Saturday night and the hostess failed to sit us in the \"21+ area\" were there was people and were the ambiance was cool. \n\nIn all I will go back for the lemon roll and cool bar area for drinks!!!

2

This place has decent ambiance and decor, I liked the music playing, and our server was well put together, friendly, and on top of things. So why the two stars? The food is where this place falls flat on its face. \n\nWe went in on a Monday night. There was one other couple seated at a table and a few people at the bar. Other than that, it was a bunch of staff mulling around with nothing to do. Ghost town.\n\nI was starving and ready to hop all over the menu. We got the Warm Root Salad (which wasn't bad, but also wasn't warm), two miso bowls which were just average, and two sushi rolls which were just plain not good. On one roll the rice was very compacted and dry, to the point where it was almost inedible without adding soy sauce, yet somehow the second roll was soggy and mushy. My lady companion is from Hawaii and knows her sushi. She said it tasted like the rolls sat in the fridge all night and then they just topped them with fresh fish, which I have to concur. The mushrooms in our miso bowls were clearly dried and then rehydrated. The quality of ingredients was just underwhelming. \n\nAlso, I ordered a Moscow Mule, which didn't taste bad, but it also didn't taste like it had a drop of alcohol in it. I wasn't going to say anything, but when my server asked how the Mule was, I answered honestly, \"It tastes a little weak...\" Her response was, \"Oh...I'll have to let the bartender know.\" But that was it. No offer to remake it, comp it, or anything. $10 for a weak drink is kind of lame. \n\nOur bill was about $60 and I still left a nice tip because our server was nice, but I see no reason to return here. I was still kind of hungry when I left and would have ordered more if the food were better. Maybe it was an off night, but with no customers and very mediocre food, I don't see where all of these great reviews are coming from or how they'll be able to keep their doors open.

2

This is my first time to lucky foo and as an avid foodie and after seeing them on Instagram I wanted to give them try. \n\nFrom walking in it looks like a cool place, modern seating updated fixtures and a chill atmosphere. \n\nWe were allowed to seat ourselves which was fine and wasn't really a problem. The problem was the lack of attention and service that we received. It took at least 10 minutes till someone asked if we had drink orders in yet. And overall all the servers seem uninterested in helping. Working in hospitality I think I just had a higher standard especially for a nice place like this. \nWhen you had as little customers as they had only 5-6 other tables is when servers should be trying to take extra care of their customers not check on them every 15 minutes \n\nI think that if they just went over their manners it would go a long way. A simple please, thank you and your welcome goes a long way. The only server who actually responded to my thank you with a your welcome instead of a k was \"James\" also the only server to introduce himself \n\n\nThe food is pretty good the miso ramen was the best I would recommend it! The portions are alittle small side \n\nOverall I think that this negative experience would make me not come back, but I think everyone has off days but overall when you work in the service industry regardless of how you feel you gotta suck it up and put your customers first. Something management should really focus on. \n\nI'll be trying it again in a few months hopefully it'll be better next time

2

So I had high hopes after seeing the pictures online and they continued on when I entered. The place had a fun vibe to it. Cool pop art all over the place, vivid colors. We were prompt greeted, and given a menu to look at while we waited for a table. The menu had lots of cool looking fusion items on it and I was so excited. So we settled on the Hawaiian roll, the fennel role, shirt rib ramen, and the chicken fried rice.\n\n First thing that came was the ramen it was 12 dollars and about a 3 rd the size of what I would get at monta. The meat at least was tender good cook on the egg, and the broth had good flavor although a bit too salty. They did give us two extra bowls since we were sharing which I appriciated. Then the fennel roll came out the rice was so sticky and the peices stuck together. It was also bland. Kinda tasted like tuna salad. The Hawaii roll came out and it tasted like a bland California roll with some mango on it. These rolls were around 14 dollars. Way to much money for poorly executed rolls. Then finally the fried rice, way to wet and not harmonious at all. Just to many things happening without any balance. \n\nEven though we really didn't enjoy our food nearly enough, the staff was great. I will say this is not a place to bring a kid, more an adult vibe. I am tempted to go back just to try the lychee panecotta, but scared of another lovely sounding item not coming together.

2

Walking up to the restaurant I did not expect the interior of the place to look as nice as it did. It was a very relaxed atmosphere with a mix of modern-asian decoration. The staff did an excellent job of greeting and helping us find our table for our party to get settled. The real reason for the 2-star rating was the disappointing serving size of the food. I ordered the pork belly ramen and it is truly about 2/3 smaller than your typical serving at other ramen restaurants. The dishes ranged from 15$ and up which is why I expected a much bigger order. The ramen bowl was salty and the flavor could have been more intense. Our table also ordered some cut rolls which actually met expectations.\n\nThe chef came out to our table and introduced the Foo Foo Dogs saying that he invented it and said something like the sauce was made with Tonkatsu..and the hot dogs were sausages from a place in Japan. They didn't taste special. \n\nThe service was great and the people were nice but the food needs to be improved.

1

Service was good. The server was nice but clearly didn't have much product knowledge. The food was terrible. We tried the miso ramen and to be frank instant packaged noodles taste better. The rolls were mediocre and the dumplings were soggy. I would not recommend this place.

3

I've been dying to try this place since we accidentally walked in on them during their server training prior to opening (maybe we should lock some doors once in a while... lol) so finally when the opportunity arose for a date, Lucky Foo's was what I suggested.\n\nHrmmmmmm.... I do want to give it a gushing review, but I can't.\n\nFirst off, not going to lie, the place looks pimp. It looks like an Asian restaurant from a Quentin Tarantino film. If you remember the club from Kill Bill, I got that vibe: traditional but hip at the same time. And the service was killer. Our server was very chatty but not too intrusive, and helped us pick some really great items, including cocktails and drinks. She checked on us frequently, and was really pleasant. So those arenas get high marks from me. Psychic high fives all around.\n\nThe food was my main issue, and why this review only gets three stars. Their specialty seems to be the yakitori grill, so I ordered some pork belly skewers with a side of chicken fried rice. While the fried rice is served at an okay-I-guess size (and heads up, they fry an egg on top with runny yolk, not scrambled in like other places), I only got three little skewers, with five chunks of meat. Tasty, to be sure, but I couldn't help but think all the way throughout, \"I just paid $10 for fifteen small pork belly nuggets.\" My wallet wept.\n\nIt was an \"Oliver Twist\" moment, really...\nME: Please, sir, may I have some more?\nLUCKY FOO'S: MOOOOOOOOOORE???\n\nDinner, drinks, and a split dessert (since I was still hungry!) cam to $60 for two people. Gak. Overall, Lucky Foo's has got something good, but it can stand to be better. 2.5 stars is what I would have liked to give it, but it gets the third star for excellent service. At least THAT is on point.

3

The decor and everything int he restaurant is really nice and sheik looking. We got the Resting Panda and the Whiskey sour, both of which were very tasting drinks. We started with the Foo Foo plater (just to be able to try a bit of everything). It was pretty good actually, I'd highly recommend it! Our server (i believe her name was Nicky) was super awesome and really nice and helpful. She decided on getting the pork belly ramen and two sushi rolls. The ramen was good, a little salty, but I'd recommend it. Then we received the Spider roll, which was great. Next up was the Crispy roll, which was where the problems arose. We had to wait over 45 minutes for one roll. After about half an hour they finally brought us a different roll to apologize for it taking so long. Apparently they didn't have the crispy rice prepped so that was what was taking so long. I myself am a server, and although the server came over and apologized several times, it probably would have been a good idea to have the manager come and apologize. We finally got it and it was okay, and they ended up comping it, which was nice. I'd give this place one more try...But I most limey wouldn't order the crispy rice roll again.

4

New place in a convenient location at Eastern and 215. Food was good, service was good, and there were some new items on the menu I've never seen before. It seemed to have a hip, yuppie feel in the atmosphere. I'll be going back again.

5

Green Dacha is my favorite hookah place in town . Me and my friends always show up early just to be able to get a seat because it gets packed. The service is always awesome . Their food delicious . I 've had nearly everything from the menu . \nIf you are new to the area or just visiting I would highly recommend going there . The crowd is friendly , the staff is great and the hookahs are always amazing !

5

Great food and a really nice place. I tried a steak with mushrooms and potatoes and I liked it a lot :) Will try something else one of these days :)\nAlso, hookah is pretty affordable and if you are there, try their home flavour.\n\nYou'll see me again very soon! :)

5

If you want to really enjoy yourself with the greatest customer service, great prices, great food and hookah this is definitely the place you want to come visit and enjoy it to the fullest!!! I highly recommend this place and believe me you'll be extremely satisfied with everything: music, food, customer service, prices, hookah.

5

I wanted to follow up my initial review with another one. Since discovering this place I've been coming here for lunch almost every day and dragging my coworkers along. I want to share some of my favorite dishes:\n\nSoups:\nBorsch - the Russian/Ukrainian beet soup. Borsch here is amazing. I think it's just as good as my mom's and believe me, that's saying a lot!\n\nKharcho - another classic, spicy lamb and rice soup. Here it's perfectly seasoned, wonderful hotness that is not overpowering. \n\nRassol'nik - another classic. Every Russian will tell you that this soup is a perfect cure for hangover. But you don't have to be wasted to enjoy it lol. I absolutely devoured it and wanted to ask for seconds, except I didn't want to miss out on the entrees lol. \n\nAppetizers:\nDo yourself a favor and try pirozhki! They have two home-made varieties, ground meet (square) and cabbage (triangular). Both are finger-licking good!\n\nOlivier. This is a classic Russian potato salad that is reliably present at every celebratory feast. Another item I can favorably compare to my mom's version :)\n\nEntrees:\nBeef stroganoff. Their spin on this classic is probably my favorite dish here. Large portion served with home-style potatoes. Ask for some bread to mop up delicious rich gravy ;)\n\nPork steak. Sounds weird but this huge piece of grilled pork tenderloin is juicy and flavorful, smothered in saut\u00e9ed mushrooms and onions. \n\nI've tried other delicious items that skip my mind at the moment. I'm sure I'll be adding more as this place is now by far my favorite place to eat and hang out. The service is always great and attentive. The only problem is going back to the office after lunch and trying not to slip into a coma for the rest of the day!!!

5

I Loved their good !!! Nice and layback place !!! I definitely coming back !!! Thank U !!!

5

The first Russian Grill/Hookah lounge I have ever been to! And I'm very happy I found this place, the Turkish coffee is a MUST have!! And they make really good hookah!! Not only that, but the environment is very exciting and a lot of fun, the owner Alex makes you feel like you are family in his home. Come after midnight and you can experience some dancing and karaoke!

2

I come from NY and grew up on Russian food. After moving to Vegas four years ago, I was very disappointed with Vegas' lack of East Euro food. \n\nWhen I heard about Dacha I was excited and went there to eat. The service was good, very clean inside and even the music was enjoyable.\n\nThe reason for the two star rating is because of what happened with the food. The food itself, Russian stew and Russian salad, was very enjoyable. I pretty much ate it all. However, about two hours later I started getting sick and by nighttime I was vomiting for hours. \n\nI'm used to eating this food from the family and I have a strong stomach (have not vomited in 12 years until now). Not sure what rubbed me the wrong way, possibly a spice was used that I'm not familiar with. Not sure what it was, but certainly not running to eat there again.

1

I give it 1 because no high chair \nWe order the food well done but was bloody!! \nI just like the palinma

5

The friendlier stuff ever! Owner is very dedicated, always making sure customers are having fine time. \n\nThe place spacious and cozy. Food is very good. My favorite and must to try is the Beef stroganoff ! You will have no regrets!

5

I was looking for a nice hookah lounge to sesh at on my trip to Las Vegas for New Years. Green Dacha grill and hookah lounge surpassed my expectation.\n\nThe Food\nI ordered the chicken Kiev with a side of ranch and it was very tasty, they have one of the best ranch recipes I've ever tried. \n\nThe Hookah\nI ordered their house blend OMG which was a mixture of many different berries. The clouds were thick and the flavor was rich.\n\nThe Atmosphere\nThe interior design of Green Dacha is aesthetically pleasing, a lot of work was put into this place. Couches were very comfy. \n\nOverall, great experience.

5

Delicious Pelmeni, Verinike, Borsht, Bread, Beef Kabobs, Potatoes, Salad, and the Neapolitan was a delicious dessert cake w hot tea.

5

This place just opened a month ago. The Beef Stroganoff is excellent. Just the right amount of sour cream in the sauce. I will definitely be back.

5

Such delicious Russian food! And my partner agreed, only time he thinks Russian food is good is if his aunt makes it! If you walk into a Russian restaurant, always get the red beat soup, borscht! If that's delicious, then all the other plates are delicious!!!

1

Apparently they are doing a pre grand opening event by invitation only... My response is WTF WHAT KIND OF FAST FOOD JOINT DOES THAT???!!! we were turned away at the door. They just lost customers, we won't be back.

1

Disappointing. I really wanted to like this place because our teenagers love it. It was lunch time and it was handy. It was sooo busy and I just knew it would be great. It was barely so-so. Yes, really. Not so much. KFC has much better flavor. Hard to believe. The sauce is not that great and like others have mentioned the fries were worse than frozen from my oven. Don't waste your money or time.

5

3 fingers combo with Texas toast- hot off the fryer and tasted great\nSandwich with fries- fresh and tasted great\nSweet tea- great\nCrew- efficient and friendly

1

This place is a new kind of pathetic low for the fast food industry. My family and I went last night (11/24/14) to pick up a quick dinner for my brother only. We were all blown away by the incompetence of the staff AND management. We walked in, and promptly ordered a simple chicken sandwich for my brother. That's all. We then took a seat in their waiting area by the register and proceeded to watch the cashier gal (didn't catch her name, she wasn't wearing a nametag either) goof off with her co-workers and kitchen staff for a solid 15 minutes (it was not busy at all; we were the only ones in line at the time). \n\nIn those minutes, we watched our simple order be sent back to the kitchen THREE times for whatever reason (I don't even want to know). We then watched an employee place his order after us and receive his order before us. And finally, while being annoyed by the LOUD cashier girl goof around with her co-workers, we watched a presumable MANAGER actually see them goofing around and disregard it completely.\n\nBy this point, we were about ready to ask for a refund and leave, but we finally got our order after waiting 15 minutes. After that, the rest of my family decided to eat at the Wendy's across the street, where our large order was completed in under 5 minutes. WENDY'S has a much more competent staff than this place.\n\nThe food was good according to my brother, but not worth waiting for while employees played butt-grab with each other for 15 minutes.\n\nWill not be coming back. Would not recommend this place to anyone.

1

Against my better judgement I came back here. The employees here are what truly make this place a sinkhole of awful with their attitudes. The food is below average, but if the staff weren't spending all of their time hanging out as if this was their own personal teenage hangout, maybe it would be better... maybe. Dozens of better places IN THE AREA, and I mean fast food wise. This was my second and without question the last time I ever come to this place.

2

Ordered delivery. Took an extra long time despite not living far from it. When the delivery driver got to my door, she regretted to inform me that whatever sauce there was in my bag, she accidentally spilled inside. To make matters more annoying, she didn't bring proper change to break my $20 bill so I ended up tipping much more than I wanted. And to add insult to injury, the food just did not taste good.

1

Pizza is definitely not NY style. Soft crust not crisp like NY pizza. Mediocre pizza at best. Crust tastes like frozen pizza crust. I wont be going back.

2

PIzza was good. Delivery was slow. Delivery driver didn't know how long it took, expressed surprise when I told him it was over an hour, and then he dropped a container of ranch dressing on my front porch. It exploded. He looked at it, said \"oops\", shrugged his shoulders, and left. I will not be ordering from here again.

1

Ordered delivery, they forgot half of the order. \nTried to call them to TELL them that half my order was missing - they didn't answer. Had to call 20 times until they picked up. \nAnd the food wasn't worth the price. \nSMALL portions, lacking flavor, not fresh ingredients.

1

Seriously misled by the yelp reviews and rating. Did everyone eat the same pizza I had? Because it was awful. I would rather eat Little Caesar's terrible pizza puck for a quarter of the price with double the flavor, and a bagged salad from Safeway. \n\nOrdered the Bronx Bomber with a bunch of meats, all really low quality. Giant rectangles of squeaky ham squares marbled with big visible veins of fat should have been a cut to a quarter of that size (and wouldn't hurt to order up from your meat dealer, because when you buy low the taste reflects that). Meatballs tasted old with an odd mealy texture and metallic tang that dominated the flavors and left a terrible lingering aftertaste. Sausage rounds were forgettable. Pepperoni was okay but flabby and not crispy, like everything on the pizza. And it's not because the toppings were packed to tight, that's for sure. Weird crust too, bland and floury with zero flavor and no rise. Despite the flabby toppings and cheap cheese, the crust was somehow burned too? All for the low, low price of $17!\n\nGot an antipasto salad too with the house dressing, couple handfuls of romaine lettuce for $6 with salami, more awful ham I discarded, pepperoni, provolone, and onions. Again everything was chopped way too big. Don't get the house dressing either. All oil and dried spices. \n\nI was super excited to have a new pizza joint five minutes from my house, but that excitement was misplaced. Tossed the leftovers.

3

I ordered a slice of pepperoni pizza and 12 hot wings. The pizza was great, fresh and quality ingredients. The wings were gross. They had way too much butter and no flavor. I would definitely come back for the pizza but not the wings. Service was a tad slow and their soda prices are super expensive! Customer service was great despite being a little slow.

1

pretty terrible. ordered delivery through grub hub for a chicken kabab meal with two sides and penne bolognese with garlic bread. the pasta was not bad but they forgot the ranch side salad with it and had to come back to deliver it. the garlic bread was dry and had burned corners. \n\nthe chicken kabab meal was pretty gross. the chicken itself was okay once microwaved but the pita bread was soggy due to being placed right next to the chicken. the tabouli and Greek salad were like something out of a bad comedy movie. the tabouli was not tabouli, see picture. I'm still trying to figure out what the orange pieces on it were. I tried some and it just tasted like slightly pickled cucumbers and tomatoes. the Greek salad had no dressing but did have melted cheese on top. \n\nif you can, (I'm aware of the limited amount of decent delivery food places in tempe) avoid this place. or at least don't order the salads or tabouli. you've been warned.

1

Not a good experience.\nFirst of all, we had a choice between sitting inside with live music that was ridiculously loud or sitting outside on the patio with no fans or misting system in Arizona.\nSecondly, their vegetarian menu items are limited to a cheese pizza (which appeared to of come out of a box), or a pretzel.\nNext, my Reuben sandwich had approximately half a teaspoon of Russian dressing and absolutely no sauerkraut. When I asked the waitress about this, she checked with the kitchen who informed her that they didn't have any sauerkraut, but they sent it out without it anyway. Not a good decision.\nWhile the beer flight was good, my wife's iced tea had all indications of having come out of some sort of mix.\nThe final straw was when the lady at the table behind us lit up her cigarette. I challenged the waitress as to whether smoking was allowed and she said it was, despite being in clear violation of Arizona state law.\nThe bottom line? While I may return for the beer, my wife most likely won't be back anytime soon.

1

Looking forword to a brewery on the west side, what a disappointment. There was no beer or drink menu. We asked our server what kind of beer they had...She could not tell us. The food menu had very little options. Our server took our drink and food order. My husband's flight came out, but I waited 15 minutes for my drink. Waited again for our food She lost our order. Our server .came back again and asked us if we wanted dessert...We told her we never received our dinner!! After 3 times we finally received our food...not good. Will not be back. Not enough T.Vs either. What a waste of 2 1/2 hours

4

I had no idea that this place was even in the works or I would have been super anxious for it to open. I really really like the atmosphere here. All of the staff I interacted with was super friendly. The place had a fun vibe just like it should. We ended up spending about 3 hours there not because service was slow, in fact quite the opposite. We were just enjoying our drinks and chatting with the people around us. The live music tonight was awesome! That guy can sing! They were doing brewery tours but we didn't make it on one. The had a lot of IPA type beers which aren't my favorite but I hear there is a wheat type beer on its way. I'm anxious to try that. I liked the pepper infused vodka Bloody Mary and the Arizona Mule (vodka, ginger beer and prickly pear syrup) \nI thought things went pretty smoothly considering the short amount of time since they opened. Come on people-you can't expect perfection from the get go. I would like to see some drink menus and specials or some type of happy hour. Either way we will definitely be back. I'm happy to have a place like this in Goodyear!

5

I am so excited to have a place like this to call home now on the west side. To start off the atmosphere is amazing. The decor of the place just sets it off for a fun and relaxing time. I know it's only been open a week but the staff is rocking it out concidering it was soft opening all week. The food is amazing all made from in house so it's fresh everytime. I had the Beef Dip and OMG it's the best one I have ever had. They now have 6 beers to choose from which are all pretty tasty, I had a beer flight and tried them all. (Chasing Tail amber ale) is my fav. I definitely will be going back alot to hang out and bring my friends.

5

Awesome food and great beer. I am a hombrewer and they love to talk about their beer, if you have a question they are more than eager to grab a brewer to ask questions. My new go to in the west valley for a restaurant!

2

Food good. Service, not so much.\nWhy does a brewery make two customers wait nearly ten minutes for a beer? Confused servers, that's why. When they finally figured out who had what table and brought us our beers I thought ours troubles were over.\nWrong.\nOrdered an appetizer when we ordered lunch. 20 minutes later lunch comes out with no appetizer. The server looked at me like I was nuts when I asked her about the app. I even had to ask her to look at her order pad to see if she took the order to make sure I wasn't insane. She delivered brutal service and was tipped accordingly. \nFood was good .. My friend commented on how good the burger was.\nThey've been open a week ... Still work to do, I guess.

3

We have been there twice sine the opening and coming back may be in question. We waited an hour for dinner last night. That should be only one star. The food and beer make the difference. Our server was top notch tonight. Last time one of the serving staff did not know where the restroom was located. The server last night should never be put in a situation of apologizing for lack of kitchen management. Saturday night should have been all hands on deck but the head chef had the night off. Really? Please fix this issue before it is to late.

3

I would give this place 2 1/2 stars if I could. First, let me say, I was so happy to hear that a brewery was coming to the restaurant desert of the west valley. These are the pros- good beer, the wait staff is trying, the food is good. The beer was very tasty and we were impressed- we tried three different brews- the amber ale, the pale ale and the free style ale. \nThe wait staff tried very hard but the floor was unorganized; this is what was needed- more staff, management on the floor, bus staff. There were two hostesses on a Saturday night- neither was overly friendly (they looked stressed) one moved too slow and one was too timid. They were not organized and seemed to be inefficient. Our waitress was friendly and tried very hard but she was busy- it would have been helpful if management was on the floor assisting the wait staff and if there were bussers to help. The wait staff seemed unorganized, frantic, inefficient and not knowledgable about the food and beer. I suspect it wasn't much better behind the bar or in the kitchen - we waited for our beer and we waited even longer for our food. I wonder if the kitchen had enough staff such as a runner and an expeditor?\nWhen the food finally did arrive - it was good. My husband ordered a cheeseburger- he said it was tasty but over cooked. I ordered the Rachel (pastrami and swiss)- the pastrami was kind of bland and the sandwich was dry (even though cole slaw was on it). The fries were very good. All in all - the food was good, it has potential but it is not memorable. \nWe will be back for the beer and to give it another chance because we know they have only been open a week or so. Step it up SMBC- train your staff better and be prepared for busy nights with more staff and oversight. You can be successful, you are needed in the west valley and you have a good start with the quality of your beer.

1

We tried this place on 10/31. We had to wait 15 minutes for our beer order to be taken--it was taken by the hostess since no server had come by. We then had to wait about 15 more minutes to get the beer--and that was with 3 bartenders. I ordered the green chile pork and my husband ordered the basic hamburger. We had to wait over 30 minutes for the order--then 10 orders came out at once--a 6-top and 2 deuces. The 6-top and one deuce put their orders in after ours.\n\nI asked the server if the pork was shredded--she wasn't sure. It is served in chunks--however, she didn't know the word \"chunks\". The tortilla that comes with it is 14\" big--the server said that's the way they do it in California. It is unmanageable and it was \"wet\"-- probably due to being wrapped in foil.\n\nMy husband's fries were room temperature and his hamburger was lukewarm. He asked for steak sauce and was informed by our server that this was not a steak house. The server brought out another order of fries--they were hot and delicious. I questioned why the fries were \"steam-tabled\" and she said it was because people want fast service. A 30 minute wait is fast service??\n\nThe beer was good, the food not so good.\n\nThe servers spend a lot of time walking without doing anything. Since the wait was so long from the kitchen, I assume there is a problem in there as well.\n\nI sent this review to the owner the same day--no response. If the owner doesn't care enough to respond--which is the polite thing to do even if he didn't like the comments--then I doubt we will be returning.

3

My husband and I are new to the west valley and were excites to know that there was a new brewery in town...beats the drive to Tempe. My husband and I both ordered \"mouth on fire\" burger. The burger okay but the meat was cold and insipid. We went for lunch and I spilled my drink. I tried flagging down my waiter but she was nowhere to be found. When I finally got her attention, she advised she'd get me a new drink but was too busy to find a mop. Drink never came!! She never came to check on our table (party of 6) we were all disappointed. Beer was amazing.

2

The food lacks creativity and inspiration. \n\nThe wings were pricey $10/10 they were drumettes so they were kinda meaty. The wing sauce has an identity crisis, it's half Franks and half Sweet Baby Rays BBQ sauce, a lousy combination. My $10 burger did not come with fine shredded lettuce as the menu indicates it came with a flimsy piece of green leaf lettuce. The red onions were very scant, nor was I asked how I wanted the burger cooked. You can probably get a better burger at Dead Robin....The fries were dry and did taste like fish some. Her $13 Rueben had a shred or 2 of sauerkraut and the corned beef seemed to be rubbery like it was boiled all day and had no flavor at all. \n\nService was good and the place is nice. It's very unlikely we will return.

3

They are still working things out. Server issues, food was good but not great. The beer was good . This place has a lot of potential, they just need a little direction and they will be fine.

4

I first stopped in for a beer, it was late and they were wrapping up, but last night my wife and I stopped in after a horrible day. Within a few minutes we were seated. \nIt has a very dark and ambient atmosphere with 5 TV on opposite sides of the place (3 on one, 2 on the other.)\nOur waitress Kali (spelling?) was amazing. She was chipper and very friendly.\nThe beer is very good over all and they have some coming for the Christmas season that I am exited to try. Definitely going back.

2

Went here with my parents. Very small and cramped. Your sitting shoulder to shoulder with people you don't even know. Service was slow. Everyone was nice.. but slow. The waitresses chatted a lot with their own friends instead of taking care of their customers. My mom's food was delicious but my dad was very unhappy. He specifically asked for certain things not to be on his burger and they did it anyway. I think this was partially on the waitresses since they don't write anything down you say. Also, asked for our check and it took them ten minutes to get it to us and no the waitress gave it to us with no pen. Took her a while to come back with a pen since she was socializing. Just overall not happy with the experience.

4

Really like what's happening here. Improved service .. Food is well above average .. Honestly, the beer is just okay. Not much character to it ... But Saddle Mountain is a good place to be.

4

Thankfully another craft brewery in the much too dry West Valley. The beers were pretty good, not stellar but not a waste of time (or cash either) but what I really enjoyed was their smoked pastrami sandwich - very tasty for sure and unique. Wife really enjoyed her lunch as well.

2

My fianc\u00e9e and I went here with our daughter. I got fish and chips ($12), as well as the Amber Ale ($4.xx); The lady got a Ruben ($13), and the little one got chicken strips ($5). The beer was pretty good. I will probably go back and get a growler of the ale, it's nothing too special; however, it's smooth and refreshing; making for a good session type beer. I'm certainly interested enough to try all the other beers they have to offer.\n\nThe food was certainly lacking. Perhaps I'm spoiled by breweries places like Four Peaks -- where there is a bit more love in the food -- but it just seems like there was a lack of care or passion in the food.\n\nThe fish that came with the fish and chips was reminiscent of Long John Silver's; certainly a step above, but still not so great. The fries were pretty good and the tartar sauce -- relatively surprisingly -- seemed to be house made and was decent. The coleslaw was god awful. It was bland and essentially tasted like they had done barely anything to the cabbage/carrot mix. \n\nI didn't try my fianc\u00e9e's ruben so I can't speak too much to it; however, it was unusually fatty -- even for pastrami. The meat was cooked inconsistently; parts of it looked like roast beef. All in all, it was not a $13 sandwich.\n\nThe kids chicken strips was your standard bar-type chicken strips. I don't think this would bother most people, but I was expecting a little more from a micro-brewery. I wouldn't think it is too difficult to make up a nice batter with some of that lovely beer, and deep fry some fresh chicken! I suppose it shouldn't be too big a deal as the kids meal was only $5, but I would pay more for better. \n\nI'd go back for the beer, and maybe munch on some fries if I get a little drunk, but I probably won't dine here again.

3

Stopped in for lunch. Friendly guy sat me.....Ordered a flight and a lunch wrap.... The wrap was good. Would order it again if I'm back. I only say if, because I live in the East Valley, was heading out of state, so this would be a 3 hour round trip drive.\nI ordered the flight....she said they had a new beer, so pick a beer from the list to have replaced with it....I appreciated the fact that I got to pick the unwanted beer, rather than them! Here's where the review fumbles....as I said, I was headed out of state....very much could have been on my lunch from work, with the time I was there....Sat at the table, with my meal and flight pushed across the table from me....I think this is international sign for \"check please\"....for nearly 20 minutes before she came to \"check\" on me, at which point I said \"just a box please and here's my card\". I was a little bummed at the inattentiveness.....however, I will give her this, she was the only server working, and I was one of four tables....one newer than I, but unfortunately getting better attention than I. Sorry, I factor all of this when \"calculating\" my yelp...a form of synergy...So I would probably go back....sit at the bar....where your \"server\" is pretty much \"right there\"....

5

We were so excited to see a brewery and family-owned restaurant come to the area!!! No more chains! This is pretty much the only place we go out to eat anymore. \n\nMy husband LOVES the beer! I'm not a beer drinker, but they have a full bar and awesome cocktail and wine options to keep me happy! The food is also great! They make things fresh daily and are very proud of what they serve. We've had everything from pizza and wings to burgers, and one of my favorites is the green chili plate. Keep up the good work SMBC!

3

Went in for a second visit, food was ok but a little overpriced. Service wasn't great, overheard employee badmouthing the place to another employee. Descent beer selection. Server didn't know much about the beers. If they can work out the kinks this could be a cool little place.

4

We have eaten at the Saddle Mountain Brewing Company several times now, including a four-course \"beer pairing\" dinner last night. The menu is not extensive but it is nicely varied, offering something for everybody. The beer is the real star =, however; this is a microbrewery and all beer is brewed on the premises. The styles range from mild Pilsners to robust Pale Ales, from light to dark, and from slightly fruity to very hoppy. The menu does suggest beer pairings for the entrees, although you can certainly drink whatever style you want. The wait staff is friendly and helpful, and the atmosphere is congenial. All-in-all it's a great addition to the Goodyear, AZ dining scene!

1

I called on Friday morning to fill a script for my six year old son. I never received a call back. I called again on Monday and spoke to a nurse. They were too busy to send a script over to Walgreens, but if Walgreens sent the request over via fax, they would handle it. Actually, Walgreens sent the fax three times and never got a response. It took days upon days and hours of calls just to fill a simple script for seasonal allergies. After waiting to see the Dr. for 2 hours today, we decided to get request records and find another pediatrician. We were told it was $6.50 for the records and handed them a $10.00 Bill. After being told they didn't have change, the staffer physically ripped up the records they had printed right in front of us. The service is poor, the staff is inept and rude, they have no concern for your schedule, cannot be counted on, etc. Our experience with this Dr. was terrible.

5

The movers did a wonderful job. They arrived early and hustled to keep us within our time window. They were literally jogging in and out of the house. I was also impressed that they carried most items by hand and rarely used the dolly. Really nice, hard working guys. I highly recommend them.

5

Hands down phenomenal experience. I was a little hesitant to hire a moving company because of the horror stories that I've heard about movers damaging furniture or holding your stuff hostage in the truck until you cough up more money. But after looking over their website and reading more about them, I felt better. I was in a bind and they, luckily, were able to squeeze me in the next day. \n\nThe day arrived and to my surprise, they were really jovial and upbeat, even after showing them that we had a heavy adjustable bed on the second floor an two never ending closets filled with crap. Another surprise, true to their word on the website, they really will jog when not handling your belongings. \n\nAfter about three hours of loading, we drove to our new home and they were still as upbeat as ever. My wife stood by the truck and directed them to where all of the boxes and furniture belonged. They were done in a little less than two hours. I know for a fact that it would have taken myself, my wife, and our family all day if we had to do it ourselves. \n\nIt's been a full day and we've unpacked all of our boxes and nothing was damaged. I'm still in shock as to how smoothly everything went. I cannot think of anything that they could have done to make the experience any better. My only regret is that I won't be moving again for a long time, but I am definitely recommending them to anyone that is moving. Seriously, there is absolutely nothing to worry about with these guys, they were perfect.

5

Was extremely happy with the service we received. The gentlemen who came over were Kevin, Eric, Alex and Dwight. They ran from the truck into the house and back the entire time. From start to finish they never let up. My have served in the military for 10 year I am very tight on my definition of what hard work is and they definitely lived up to my expectations. They were polite and respectful of the property we moved out of and the one we moved into. I even over heard one of them tell the other to be careful of the carpet and property on several Occasions. I would recommend them to anyone. Very pleased with the service I received.

5

Fantastic Karate Studio. Each of the instructors are very sincere and willing to help students of any skill level. Lots of variety within the classes, a large mix of both kids and adults. Prices are very reasonable compared to other studios. I've tried both the Jiu Jitsu classes as well as the Chun Kuk Do and both are excellent! Highly recommend for anyone looking into martial arts.

5

I do not personally take classes, but both my wife and child go here and love it. I spent numerous hours observing as my son started in their 'Little Dragons' program back when he was very young. I loved the way they played games with the kids that taught them the very basics of self defense without the kids fully realizing all that they were learning. The instructors do a great job of keeping the kids focused which also really helped my kid improve at school. My wife is now a blackbelt after several years of hard work. She loves going and has made lifelong friends there. Knowing how to properly defend yourself cannot be underestimated in this day and age, especially for young children and women. If you are in the area at all, come by and observe a few classes to see how things are going. It's great for the whole family and very rewarding.