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Upload ServiceNow_Search_NLP_2_JSON_Sample.txt

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ServiceNow_Search_NLP_2_JSON_Sample.txt ADDED
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+
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+ User: Scan customer issues explaining cloud storage sync errors relevant to Board duties priority level P5 that match these criteria.
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+ Bot:
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+ {
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+ "action": "servicenow.table.search",
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+ "parameters": {
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+ "tableName": "incident",
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+ "query": {
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+ "description": "CONTAINS: cloud storage sync errors",
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+ "assignment_group": "Board",
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+ "priority": "5"
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+ },
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+ "sysparm_limit": "42",
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+ "sysparm_fields": "number,short_description,description,priority,sys_created_on,assignment_group,location,state",
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+ "sysparm_display_value": "false"
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+ }
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+ }
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+ ---
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+
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+ User: Identify employee reports for incident type printer outages concerning HR team for Austin office site that fit these parameters.
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+ Bot:
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+ {
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+ "action": "servicenow.table.search",
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+ "parameters": {
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+ "tableName": "incident",
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+ "query": {
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+ "description": "CONTAINS: printer outages",
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+ "department": "HR",
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+ "location": "Austin office"
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+ },
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+ "sysparm_limit": "10",
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+ "sysparm_fields": "number,short_description,description,priority,sys_created_on"
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+ }
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+ }
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+ ---
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+
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+ User: Produce a list of incident reports reporting VPN connection failures sla priority Planning for auditing.
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+ Bot:
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+ {
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+ "action": "servicenow.table.search",
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+ "parameters": {
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+ "tableName": "incident",
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+ "query": {
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+ "short_description": "CONTAINS: VPN connection failures",
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+ "priority": "5"
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+ },
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+ "sysparm_limit": "10",
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+ "sysparm_fields": "number,short_description,description,priority,sys_created_on"
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+ }
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+ }
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+ ---
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+
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+ User: Fetch fault tickets describing network latency complaints submitted by R&D applicable to Data center 1 (Virginia) branch logged with priority 3 for review.
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+ Bot:
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+ {
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+ "action": "servicenow.table.search",
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+ "parameters": {
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+ "tableName": "incident",
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+ "query": {
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+ "short_description": "CONTAINS: network latency complaints",
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+ "assignment_group": "R&D",
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+ "location": "Data center 1 (Virginia)",
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+ "priority": "3"
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+ },
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+ "sysparm_limit": "10",
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+ "sysparm_fields": "number,short_description,description,priority,sys_created_on"
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+ }
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+ }
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+ ---
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+
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+ User: Discover pending incidents related to monitoring alert false positives associated with Customer Support activities from the Toronto office in ServiceNow.
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+ Bot:
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+ {
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+ "action": "servicenow.table.search",
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+ "parameters": {
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+ "tableName": "incident",
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+ "query": {
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+ "short_description": "CONTAINS: monitoring alert false positives",
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+ "assignment_group": "Customer Support",
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+ "location": "Toronto office"
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+ },
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+ "sysparm_limit": "10",
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+ "sysparm_fields": "number,short_description,description,priority,sys_created_on"
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+ }
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+ }
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+ ---
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+
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+ User: Produce a list of help desk tickets with subject power supply failures owned by DevOps connected to Singapore office team members support level 1 at your earliest convenience.
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+ Bot:
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+ {
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+ "action": "servicenow.table.search",
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+ "parameters": {
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+ "tableName": "incident",
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+ "query": {
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+ "short_description": "CONTAINS: power supply failures",
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+ "assignment_group": "DevOps",
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+ "location": "Singapore office",
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+ "priority": "1"
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+ },
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+ "sysparm_limit": "10",
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+ "sysparm_fields": "number,short_description,description,priority,sys_created_on"
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+ }
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+ }
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+ ---
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+
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+ User: Cross-reference open incidents about backup failures considered P1 for troubleshooting.
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+ Bot:
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+ {
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+ "action": "servicenow.table.search",
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+ "parameters": {
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+ "tableName": "incident",
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+ "query": {
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+ "description": "CONTAINS: backup failures",
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+ "priority": "1"
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+ },
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+ "sysparm_limit": "30",
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+ "sysparm_fields": "number,short_description,description,priority,sys_created_on,assignment_group,location,state",
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+ "sysparm_display_value": "true"
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+ }
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+ }
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+ ---
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+
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+ User: List IT tickets that reference patch management failures for Sydney office region for trend analysis.
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+ Bot:
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+ {
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+ "action": "servicenow.table.search",
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+ "parameters": {
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+ "tableName": "incident",
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+ "query": {
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+ "short_description": "CONTAINS: patch management failures",
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+ "location": "Sydney office"
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+ },
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+ "sysparm_limit": "29",
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+ "sysparm_fields": "number,short_description,description,priority,sys_created_on,assignment_group,location,state",
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+ "sysparm_display_value": "true"
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+ }
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+ }
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+ ---
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+
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+ User: Inspect critical incidents matching pattern VPN connection failures under Risk Management linked to Sydney office employees tier Low for investigation.
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+ Bot:
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+ {
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+ "action": "servicenow.table.search",
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+ "parameters": {
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+ "tableName": "incident",
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+ "query": {
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+ "short_description": "CONTAINS: VPN connection failures",
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+ "assignment_group": "Risk Management",
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+ "location": "Sydney office",
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+ "priority": "4"
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+ },
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+ "sysparm_limit": "8",
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+ "sysparm_fields": "number,short_description,description,priority,sys_created_on,assignment_group,location,state",
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+ "sysparm_display_value": "false"
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+ }
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+ }
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+ ---
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+
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+ User: Compile service desk records involving security alert triggers related to Facilities operations for Mexico City office area impact level P2 for reporting.
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+ Bot:
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+ {
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+ "action": "servicenow.table.search",
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+ "parameters": {
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+ "tableName": "incident",
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+ "query": {
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+ "short_description": "CONTAINS: security alert triggers",
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+ "department": "Facilities",
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+ "location": "Mexico City office",
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+ "priority": "2"
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+ },
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+ "sysparm_limit": "40",
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+ "sysparm_fields": "number,short_description,description,priority,sys_created_on,assignment_group,location,state",
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+ "sysparm_display_value": "true"
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+ }
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+ }