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+ UBUNTU LINUX ADVANCED TROUBLESHOOTING SCENARIOS
2
+ Generated: Thu Feb 26 06:10:09 MST 2026
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+ Total scenarios: 30000
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+ Features: Dynamic difficulty, system state tracking, progressive degradation
5
+ <h>
6
+ πŸ“‹ PROBLEM:
7
+ System is running slowly and needs investigation. Users report intermittent failures.
8
+
9
+ πŸ’» SYSTEM CONTEXT:
10
+ β€’ OS: Ubuntu 22.04.1 LTS (Jammy Jellyfish)
11
+ β€’ Kernel: 5.15.0-56-generic
12
+ β€’ Hostname: staging-139-169-41prod
13
+ β€’ User: deploy
14
+ β€’ Uptime: 9 days, 13:00
15
+ β€’ Load average: 0.64, 2.98, 0.60
16
+ ⚠️ ERROR MESSAGE:
17
+ High load average and application timeouts
18
+
19
+ πŸ” AVAILABLE COMMANDS:
20
+
21
+ 1. kill -9 1
22
+ β”” Kill init/systemd process
23
+
24
+ 2. top -b -n 1
25
+ β”” Check running processes and resource usage
26
+
27
+ 3. echo 3 > /proc/sys/vm/drop_caches
28
+ β”” Drop filesystem caches
29
+
30
+ 4. reboot
31
+ β”” Restart the system (drastic)
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+
33
+ ❓ Which command would you run to troubleshoot this issue?
34
+ <eot>
35
+ <b>deploy@staging-139-169-41prod:~$ top -b -n 1
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+
37
+ <eot><h>πŸ“€ COMMAND OUTPUT:
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+
39
+ top - 06:10:09 up 9 day, 5 users, load average: 0.64, 2.98, 0.60
40
+ Tasks: 20 total, 2 running, 18 sleeping, 0 stopped, 0 zombie
41
+ %Cpu(s): 6.4 us, 14.9 sy, 0.0 ni, 73.7 id, 3.0 wa, 0.0 hi, 0.0 si, 0.0 st
42
+ MiB Mem : 5 total, 2 free, 2 used, 1 buff/cache
43
+ MiB Swap: 3 total, 3 free, 0 used. 2 avail Mem
44
+
45
+ PID USER PR NI VIRT RES SHR S %%CPU %%MEM TIME+ COMMAND
46
+ 1006 root 20 0 634 88 88 S 9.9 2.8 937:28 /usr/sbin/postgresql
47
+ 1013 root 20 0 218 90 90 S 8.4 0.6 478:53 /usr/sbin/php8.2-fpm
48
+ 1001 root 20 0 144 79 79 S 8.2 2.3 1065:54 /usr/sbin/ufw
49
+ 1002 root 20 0 412 63 63 S 8.1 3.2 820:56 /usr/sbin/ssh
50
+ 1008 mysql 20 0 113 83 83 S 7.5 3.8 425:04 /usr/sbin/mysql
51
+ 1003 root 20 0 216 70 70 S 7.3 3.1 1304:37 /usr/sbin/php8.1-fpm
52
+ 1010 root 20 0 434 86 86 S 7.3 0.4 1132:19 /usr/sbin/samba
53
+ 678 root 20 0 551 78 78 S 7.0 0.4 986:15 /lib/systemd/systemd-udevd
54
+ 1005 root 20 0 644 42 42 S 6.9 4.6 1430:15 /usr/sbin/snapd
55
+ 892 systemd+ 20 0 268 78 78 S 6.5 2.7 8:21 /lib/systemd/systemd-timesyncd
56
+ <eot><b>πŸ” Root cause: Multiple factors could cause slow performance: high CPU, memory pressure, I/O wait, or network issues.
57
+ πŸ”§ Resolution: Use standard Linux troubleshooting tools to identify the bottleneck: top, iostat, vmstat, netstat.
58
+ βœ… Verification: Identify the root cause and resolve accordingly.
59
+
60
+ πŸ“Š System state evolving...
61
+ <eot>
62
+ <h>
63
+ πŸ“‹ PROBLEM:
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+ Nginx fails to start with error 'Address already in use' on port 80. Apache was previously installed but should have been removed.
65
+
66
+ πŸ’» SYSTEM CONTEXT:
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+ β€’ OS: Ubuntu 20.04.5 LTS (Focal Fossa)
68
+ β€’ Kernel: 5.4.0-135-generic
69
+ β€’ Hostname: ip-237-151-2prod
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+ β€’ User: dev1
71
+ β€’ Uptime: 7 days, 21:00
72
+ β€’ Load average: 2.85, 0.62, 0.53
73
+ ⚠️ ERROR MESSAGE:
74
+ nginx: [emerg] bind() to 0.0.0.0:80 failed (98: Address already in use)
75
+
76
+ πŸ” AVAILABLE COMMANDS:
77
+
78
+ 1. ss -tulpn | grep :80
79
+ β”” Find which process is using port 80
80
+
81
+ 2. systemctl status nginx
82
+ β”” Check nginx status
83
+
84
+ 3. journalctl -u nginx
85
+ β”” Check nginx logs
86
+
87
+ 4. systemctl restart nginx
88
+ β”” Restart nginx (will likely fail again)
89
+
90
+ ❓ Which command would you run to troubleshoot this issue?
91
+ <eot>
92
+ <b>dev1@ip-237-151-2prod:~$ ss -tulpn | grep :80
93
+
94
+ <eot><h>πŸ“€ COMMAND OUTPUT:
95
+
96
+ tcp LISTEN 0 128 0.0.0.0:80 0.0.0.0:* users:(("apache2",pid=1234,fd=4))
97
+ <eot><b>πŸ” Root cause: Another process (likely Apache) is still listening on port 80, preventing nginx from binding.
98
+ πŸ”§ Resolution: Find the process using port 80: sudo ss -tulpn | grep :80. Stop the conflicting service: sudo systemctl stop apache2. Then start nginx.
99
+ βœ… Verification: Start nginx and verify it's listening on port 80 with 'ss -tulpn | grep :80'.
100
+
101
+ πŸ“‹ Recommended next steps:
102
+ β€’ systemctl stop apache2
103
+ β€’ systemctl start nginx
104
+
105
+ πŸ“Š System state evolving...
106
+ <eot>
107
+ <h>
108
+ πŸ“‹ PROBLEM:
109
+ Server load average is 1.6, 3.2, 2.3 and CPU temperature is unusually high at 51.2Β°C. Users report extreme sluggishness.
110
+
111
+ πŸ’» SYSTEM CONTEXT:
112
+ β€’ OS: Ubuntu 23.10 (Mantic Minotaur)
113
+ β€’ Kernel: 6.5.0-14-generic
114
+ β€’ Hostname: db-94-5-224dev
115
+ β€’ User: admin
116
+ β€’ Uptime: 20 days, 22:00
117
+ β€’ Load average: 1.60, 3.15, 2.25
118
+ ⚠️ ERROR MESSAGE:
119
+ High CPU usage alert from monitoring (99% CPU)
120
+
121
+ πŸ” AVAILABLE COMMANDS:
122
+
123
+ 1. renice -n 19 -p 9217
124
+ β”” Lower process priority
125
+
126
+ 2. killall -9 crypto-miner
127
+ β”” Force kill processes by name
128
+
129
+ 3. ps aux --sort=-%cpu | head -5
130
+ β”” Find the most CPU-intensive process
131
+
132
+ 4. systemctl isolate multi-user.target
133
+ β”” Change runlevel
134
+
135
+ ❓ Which command would you run to troubleshoot this issue?
136
+ <eot>
137
+ <b>admin@db-94-5-224dev:~$ ps aux --sort=-%cpu | head -5
138
+
139
+ <eot><h>πŸ“€ COMMAND OUTPUT:
140
+
141
+ USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
142
+ ubuntu 9371 99.5 3.5 285 10 ? Ss 0:47 /tmp/.crypto-miner
143
+ root 1012 9.8 1.5 760 84 ? Ss 0:11 /usr/sbin/cron
144
+ root 678 9.7 3.3 456 59 ? Ss 0:50 /lib/systemd/systemd-udevd
145
+ root 523 9.7 1.3 438 55 ? Ss 0:20 /lib/systemd/systemd-journald
146
+ root 1001 9.6 0.3 967 44 ? Ss 0:53 /usr/sbin/apache2
147
+ root 1004 8.9 0.1 877 94 ? Sl 0:19 /usr/sbin/bind9
148
+ root 1016 8.2 0.3 719 61 ? Ss 0:32 /usr/sbin/gitlab-runner
149
+ root 1000 7.9 2.2 377 34 ? Sl 0:57 /usr/sbin/memcached
150
+ root 1015 7.8 0.1 566 23 ? Ss 0:10 /usr/sbin/redis-server
151
+ root 1005 7.5 3.3 907 65 ? Ss 0:23 /usr/sbin/rabbitmq-server
152
+ root 1014 7.1 2.5 484 91 ? Ss 0:55 /usr/sbin/rsyslog
153
+ root 1013 5.9 4.7 363 29 ? Ss 0:49 /usr/sbin/nginx
154
+ systemd+ 892 5.3 0.4 222 52 ? Sl 0:05 /lib/systemd/systemd-timesyncd
155
+ root 1017 5.0 4.9 506 54 ? Ss 0:25 /usr/sbin/php8.2-fpm
156
+ mysql 1008 4.6 3.9 769 63 ? Ss 0:21 /usr/sbin/mysql
157
+ root 1002 4.1 3.2 282 27 ? Sl 0:59 /usr/sbin/ufw
158
+ root 1007 4.0 3.2 620 62 ? Sl 0:52 /usr/sbin/elasticsearch
159
+ root 1010 3.4 4.1 315 43 ? Sl 0:46 /usr/sbin/samba
160
+ root 1006 3.1 2.4 318 29 ? Ss 0:32 /usr/sbin/postgresql
161
+ root 1011 2.4 4.1 718 63 ? Ss 0:23 /usr/sbin/network-manager
162
+ root 2 2.4 2.1 651 48 ? Sl 0:10 [kthreadd]
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+ root 1003 2.4 0.8 164 27 ? Sl 0:05 /usr/sbin/ssh
164
+ root 1009 1.3 1.6 110 45 ? Ss 0:20 /usr/sbin/prometheus
165
+ root 1 1.0 1.6 401 48 ? Sl 0:47 /sbin/init
166
+ root 3 0.0 4.7 514 49 ? Ss 0:04 [ksoftirqd/0]
167
+ <eot><b>πŸ” Root cause: A crypto-miner process is consuming 99% CPU. Likely installed through compromised application or vulnerability.
168
+ πŸ”§ Resolution: Terminate the process: kill -9 [PID]. Investigate how it was installed and remove the binary. Check for unauthorized access in auth.log.
169
+ βœ… Verification: Run 'top' or 'ps aux' to confirm the process is gone. Monitor for reappearance.
170
+
171
+ πŸ“‹ Recommended next steps:
172
+ β€’ kill -9 [PID]
173
+ β€’ rm -rf /tmp/.crypto-*
174
+ β€’ grep -r 'miner' /var/log/auth.log
175
+
176
+ πŸ“Š System state evolving...
177
+ <eot>
178
+ <h>
179
+ πŸ“‹ PROBLEM:
180
+ User 'web' needs to install a package but gets 'Permission denied' when running apt install. They need to set up a new service.
181
+
182
+ πŸ’» SYSTEM CONTEXT:
183
+ β€’ OS: Ubuntu 23.04 (Lunar Lobster)
184
+ β€’ Kernel: 6.2.0-39-generic
185
+ β€’ Hostname: app-134-184-151dev
186
+ β€’ User: web
187
+ β€’ Uptime: 24 days, 6:00
188
+ β€’ Load average: 1.03, 0.16, 1.55
189
+ ⚠️ ERROR MESSAGE:
190
+ E: Could not open lock file /var/lib/dpkg/lock-frontend - open (13: Permission denied)
191
+
192
+ πŸ” AVAILABLE COMMANDS:
193
+
194
+ 1. groups
195
+ β”” List user groups
196
+
197
+ 2. cat /etc/sudoers | grep web
198
+ β”” Check sudoers file
199
+
200
+ 3. sudo apt update
201
+ β”” Try updating package list with sudo
202
+
203
+ 4. id
204
+ β”” Check user's group membership
205
+
206
+ ❓ Which command would you run to troubleshoot this issue?
207
+ <eot>
208
+ <b>web@app-134-184-151dev:~$ id
209
+
210
+ <eot><h>πŸ“€ COMMAND OUTPUT:
211
+
212
+ uid=1169(web) gid=1169(web) groups=1169(web),web,adm
213
+ <eot><b>πŸ” Root cause: User lacks sudo privileges or is not in the sudo group.
214
+ πŸ”§ Resolution: Add user to sudo group: sudo usermod -aG sudo web (as root). Then log out and back in.
215
+ βœ… Verification: Run 'sudo apt update' successfully.
216
+
217
+ πŸ“‹ Recommended next steps:
218
+ β€’ sudo usermod -aG sudo web
219
+ β€’ newgrp sudo
220
+
221
+ πŸ“Š System state evolving...
222
+ <eot>
223
+ <h>
224
+ πŸ“‹ PROBLEM:
225
+ System is running slowly and needs investigation. Users report intermittent failures.
226
+
227
+ πŸ’» SYSTEM CONTEXT:
228
+ β€’ OS: Ubuntu 23.04 (Lunar Lobster)
229
+ β€’ Kernel: 6.2.0-39-generic
230
+ β€’ Hostname: worker-243-189-194001
231
+ β€’ User: app
232
+ β€’ Uptime: 20 days, 3:00
233
+ β€’ Load average: 0.54, 0.31, 1.90
234
+ ⚠️ ERROR MESSAGE:
235
+ High load average and application timeouts
236
+
237
+ πŸ” AVAILABLE COMMANDS:
238
+
239
+ 1. top -b -n 1
240
+ β”” Check running processes and resource usage
241
+
242
+ 2. echo 3 > /proc/sys/vm/drop_caches
243
+ β”” Drop filesystem caches
244
+
245
+ 3. reboot
246
+ β”” Restart the system (drastic)
247
+
248
+ 4. kill -9 1
249
+ β”” Kill init/systemd process
250
+
251
+ ❓ Which command would you run to troubleshoot this issue?
252
+ <eot>
253
+ <b>app@worker-243-189-194001:~$ top -b -n 1
254
+
255
+ <eot><h>πŸ“€ COMMAND OUTPUT:
256
+
257
+ top - 06:10:09 up 20 day, 3 users, load average: 0.54, 0.31, 1.90
258
+ Tasks: 24 total, 2 running, 21 sleeping, 0 stopped, 0 zombie
259
+ %Cpu(s): 5.4 us, 1.6 sy, 0.0 ni, 88.0 id, 1.3 wa, 0.0 hi, 0.0 si, 0.0 st
260
+ MiB Mem : 12 total, 7 free, 4 used, 2 buff/cache
261
+ MiB Swap: 17 total, 16 free, 0 used. 8 avail Mem
262
+
263
+ PID USER PR NI VIRT RES SHR S %%CPU %%MEM TIME+ COMMAND
264
+ 1006 root 20 0 182 89 89 S 9.8 3.3 594:58 /usr/sbin/elasticsearch
265
+ 1008 mysql 20 0 429 81 81 S 9.7 1.0 910:09 /usr/sbin/mysql
266
+ 1002 root 20 0 859 76 76 S 9.0 3.7 98:38 /usr/sbin/bind9
267
+ 1003 root 20 0 780 74 74 S 8.3 2.6 1151:10 /usr/sbin/docker
268
+ 3 root 20 0 601 53 53 S 7.9 3.9 1069:28 [ksoftirqd/0]
269
+ 1016 root 20 0 549 76 76 S 7.9 0.2 552:21 /usr/sbin/gitlab-runner
270
+ 678 root 20 0 605 71 71 S 6.6 4.7 1121:29 /lib/systemd/systemd-udevd
271
+ 1010 root 20 0 553 92 92 S 6.3 3.2 268:37 /usr/sbin/mongodb
272
+ 1009 root 20 0 330 78 78 S 5.8 2.0 1127:31 /usr/sbin/prometheus
273
+ 1015 root 20 0 201 18 18 S 5.7 3.8 259:19 /usr/sbin/redis-server
274
+ <eot><b>πŸ” Root cause: Multiple factors could cause slow performance: high CPU, memory pressure, I/O wait, or network issues.
275
+ πŸ”§ Resolution: Use standard Linux troubleshooting tools to identify the bottleneck: top, iostat, vmstat, netstat.
276
+ βœ… Verification: Identify the root cause and resolve accordingly.
277
+
278
+ πŸ“Š System state evolving...
279
+ <eot>