text
stringlengths 13
409
| inputs
dict | prediction
listlengths 2
2
| prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I already have an account. Why can't I use it unless my identity is verified? | {
"text": "I already have an account. Why can't I use it unless my identity is verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.998869001865387
},
{
"label": "POSITIVE",
"score": 0.0011309421388432384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I want to know how to transfer money with my credit card | {
"text": "I want to know how to transfer money with my credit card"
} | [
{
"label": "NEGATIVE",
"score": 0.9989905953407288
},
{
"label": "POSITIVE",
"score": 0.0010094543686136603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How long until my card will get here? | {
"text": "How long until my card will get here?"
} | [
{
"label": "NEGATIVE",
"score": 0.99836665391922
},
{
"label": "POSITIVE",
"score": 0.0016333784442394972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How long do deposits take to appear? I've been waiting for more than a week and need the money! | {
"text": "How long do deposits take to appear? I've been waiting for more than a week and need the money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.000883260800037533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I would like to get help from someone in your customer service department with assisting me with activating my card. | {
"text": "I would like to get help from someone in your customer service department with assisting me with activating my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9769933819770813
},
{
"label": "POSITIVE",
"score": 0.02300657331943512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Is it possible to get a refund? | {
"text": "Is it possible to get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982591271400452
},
{
"label": "POSITIVE",
"score": 0.0017408727435395122
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My contactless payments don't work. | {
"text": "My contactless payments don't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997660517692566
},
{
"label": "POSITIVE",
"score": 0.00023391669674310833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine. | {
"text": "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine."
} | [
{
"label": "POSITIVE",
"score": 0.9863101243972778
},
{
"label": "NEGATIVE",
"score": 0.013689876534044743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I know if my top-up went through? | {
"text": "How do I know if my top-up went through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.0005767045659013093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
the balance has not changed, but I have deposited some money | {
"text": "the balance has not changed, but I have deposited some money"
} | [
{
"label": "NEGATIVE",
"score": 0.8813400864601135
},
{
"label": "POSITIVE",
"score": 0.11865989118814468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why is it failing to top-up? | {
"text": "Why is it failing to top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997915625572205
},
{
"label": "POSITIVE",
"score": 0.00020840780052822083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Make me understand why I am charged an extra fee when I use the ATM. | {
"text": "Make me understand why I am charged an extra fee when I use the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9893162250518799
},
{
"label": "POSITIVE",
"score": 0.010683814994990826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why is there a charge when I took out money? | {
"text": "Why is there a charge when I took out money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994786381721497
},
{
"label": "POSITIVE",
"score": 0.0005213557160459459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Are there restrictions on disposable virtual cards? | {
"text": "Are there restrictions on disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985353946685791
},
{
"label": "POSITIVE",
"score": 0.001464547822251916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I see some transactions that I don't recognize. I think someone stole my details. | {
"text": "I see some transactions that I don't recognize. I think someone stole my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9989413619041443
},
{
"label": "POSITIVE",
"score": 0.0010586798889562488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
My card payment has been declined, why? | {
"text": "My card payment has been declined, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987139701843262
},
{
"label": "POSITIVE",
"score": 0.0012860617134720087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Explain why a card payment would be cancelled? | {
"text": "Explain why a card payment would be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986748695373535
},
{
"label": "POSITIVE",
"score": 0.0013251826167106628
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How can I obtain a virtual card? | {
"text": "How can I obtain a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986095428466797
},
{
"label": "POSITIVE",
"score": 0.001390479737892747
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I tried to withdraw cash and got declined, why is that? | {
"text": "I tried to withdraw cash and got declined, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981106519699097
},
{
"label": "POSITIVE",
"score": 0.0018893838860094547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is the estimated time on an urgent transfer from China? | {
"text": "What is the estimated time on an urgent transfer from China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970366954803467
},
{
"label": "POSITIVE",
"score": 0.002963316161185503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?! | {
"text": "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972232580184937
},
{
"label": "POSITIVE",
"score": 0.002776800887659192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
When will I receive my card? | {
"text": "When will I receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907726049423218
},
{
"label": "POSITIVE",
"score": 0.009227392263710499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I have a card that expires in the coming month, do I have to specifically ask for the updated card? | {
"text": "I have a card that expires in the coming month, do I have to specifically ask for the updated card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964364767074585
},
{
"label": "POSITIVE",
"score": 0.0035635060630738735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My credit card did not go through. Can you see if it has insufficient funds? | {
"text": "My credit card did not go through. Can you see if it has insufficient funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996877908706665
},
{
"label": "POSITIVE",
"score": 0.00031218453659676015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I want to change my pin number from an ATM. Is this possible? | {
"text": "I want to change my pin number from an ATM. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.998330295085907
},
{
"label": "POSITIVE",
"score": 0.0016697556711733341
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased. | {
"text": "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased."
} | [
{
"label": "NEGATIVE",
"score": 0.9997439980506897
},
{
"label": "POSITIVE",
"score": 0.00025596030172891915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Where do I find the auto top up option? | {
"text": "Where do I find the auto top up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987855553627014
},
{
"label": "POSITIVE",
"score": 0.0012144644279032946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it? | {
"text": "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9912556409835815
},
{
"label": "POSITIVE",
"score": 0.00874435156583786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
my phone was lost | {
"text": "my phone was lost"
} | [
{
"label": "NEGATIVE",
"score": 0.9997349381446838
},
{
"label": "POSITIVE",
"score": 0.00026510111638344824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How do I get to the virtual cards? | {
"text": "How do I get to the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980260729789734
},
{
"label": "POSITIVE",
"score": 0.001973947277292609
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why is my card payment pending? | {
"text": "Why is my card payment pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985156655311584
},
{
"label": "POSITIVE",
"score": 0.001484322245232761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What is the reason for the extra fee on my statement? | {
"text": "What is the reason for the extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974168539047241
},
{
"label": "POSITIVE",
"score": 0.0025831577368080616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Do I have to manually top-up my account each time or will it do it on its own? | {
"text": "Do I have to manually top-up my account each time or will it do it on its own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995232820510864
},
{
"label": "POSITIVE",
"score": 0.00047671396168880165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Please assist me with activation. | {
"text": "Please assist me with activation."
} | [
{
"label": "POSITIVE",
"score": 0.9937201738357544
},
{
"label": "NEGATIVE",
"score": 0.006279854569584131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account? | {
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986376166343689
},
{
"label": "POSITIVE",
"score": 0.0013623519334942102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What ATMs can I use my card? | {
"text": "What ATMs can I use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968359470367432
},
{
"label": "POSITIVE",
"score": 0.0031640760134905577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Is there a fee for topping up a card? | {
"text": "Is there a fee for topping up a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994875967502594
},
{
"label": "POSITIVE",
"score": 0.00512403529137373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
IS there a fee to exchange currency? | {
"text": "IS there a fee to exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981891512870789
},
{
"label": "POSITIVE",
"score": 0.0018107849173247814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why was I denied the option to transfer money to a selected beneficiary? | {
"text": "Why was I denied the option to transfer money to a selected beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991191029548645
},
{
"label": "POSITIVE",
"score": 0.0008808953571133316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I did a transfer and I was charged a fee that shouldn't be there! | {
"text": "I did a transfer and I was charged a fee that shouldn't be there!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993909597396851
},
{
"label": "POSITIVE",
"score": 0.000609053298830986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What are the countries you have offices in? | {
"text": "What are the countries you have offices in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9236562252044678
},
{
"label": "POSITIVE",
"score": 0.07634377479553223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Can I top off with a debit card? | {
"text": "Can I top off with a debit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974278807640076
},
{
"label": "POSITIVE",
"score": 0.0025720433332026005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I believe my top up is still pending | {
"text": "I believe my top up is still pending"
} | [
{
"label": "POSITIVE",
"score": 0.9950783252716064
},
{
"label": "NEGATIVE",
"score": 0.0049216412007808685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I want to hold and exchange fiat currencies, what can I use to do so? | {
"text": "I want to hold and exchange fiat currencies, what can I use to do so?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975554943084717
},
{
"label": "POSITIVE",
"score": 0.0024444563314318657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
There was a transaction this morning that I'd like to reverse. | {
"text": "There was a transaction this morning that I'd like to reverse."
} | [
{
"label": "NEGATIVE",
"score": 0.8991703391075134
},
{
"label": "POSITIVE",
"score": 0.10082972049713135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
The exchange rate was incorrect for an item I bought. | {
"text": "The exchange rate was incorrect for an item I bought."
} | [
{
"label": "NEGATIVE",
"score": 0.9995654225349426
},
{
"label": "POSITIVE",
"score": 0.00043459402513690293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this? | {
"text": "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?"
} | [
{
"label": "POSITIVE",
"score": 0.9991356730461121
},
{
"label": "NEGATIVE",
"score": 0.0008643536712042987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Could I open an account for children? | {
"text": "Could I open an account for children?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986798167228699
},
{
"label": "POSITIVE",
"score": 0.0013201715191826224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening? | {
"text": "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946451187133789
},
{
"label": "POSITIVE",
"score": 0.005354951601475477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why can't I add any beneficiary I choose? | {
"text": "Why can't I add any beneficiary I choose?"
} | [
{
"label": "NEGATIVE",
"score": 0.999254047870636
},
{
"label": "POSITIVE",
"score": 0.0007459500920958817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Will you please help me get my card back? | {
"text": "Will you please help me get my card back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948934316635132
},
{
"label": "POSITIVE",
"score": 0.005106616765260696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
How long should I wait for top up go go through ? | {
"text": "How long should I wait for top up go go through ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990779161453247
},
{
"label": "POSITIVE",
"score": 0.0009220105712302029
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances. | {
"text": "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances."
} | [
{
"label": "NEGATIVE",
"score": 0.9870434403419495
},
{
"label": "POSITIVE",
"score": 0.012956555932760239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about. | {
"text": "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9972780346870422
},
{
"label": "POSITIVE",
"score": 0.0027220153715461493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Are there any hidden limit on the auto top-up? | {
"text": "Are there any hidden limit on the auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989635944366455
},
{
"label": "POSITIVE",
"score": 0.0010364357149228454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that?? | {
"text": "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??"
} | [
{
"label": "NEGATIVE",
"score": 0.9993512034416199
},
{
"label": "POSITIVE",
"score": 0.0006487381760962307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Where is the PIN for my card located? | {
"text": "Where is the PIN for my card located?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991384744644165
},
{
"label": "POSITIVE",
"score": 0.0008614437538199127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I lost my card and need a new one, will it cost me? | {
"text": "I lost my card and need a new one, will it cost me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996601343154907
},
{
"label": "POSITIVE",
"score": 0.0003398801782168448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before. | {
"text": "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before."
} | [
{
"label": "NEGATIVE",
"score": 0.9960745573043823
},
{
"label": "POSITIVE",
"score": 0.003925444092601538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My card has been lost / stolen | {
"text": "My card has been lost / stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9974241256713867
},
{
"label": "POSITIVE",
"score": 0.002575912978500128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
My preference is Mastercard. | {
"text": "My preference is Mastercard."
} | [
{
"label": "POSITIVE",
"score": 0.6503684520721436
},
{
"label": "NEGATIVE",
"score": 0.3496316075325012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can you make exchanges using the EUR? | {
"text": "Can you make exchanges using the EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.996042013168335
},
{
"label": "POSITIVE",
"score": 0.0039579905569553375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
why are all my identity details required | {
"text": "why are all my identity details required"
} | [
{
"label": "NEGATIVE",
"score": 0.9980342984199524
},
{
"label": "POSITIVE",
"score": 0.0019656613003462553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I forgot my PIN number. | {
"text": "I forgot my PIN number."
} | [
{
"label": "NEGATIVE",
"score": 0.9995322227478027
},
{
"label": "POSITIVE",
"score": 0.00046776700764894485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Instead of GBP, how do I exchange for AUD? | {
"text": "Instead of GBP, how do I exchange for AUD?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986990690231323
},
{
"label": "POSITIVE",
"score": 0.0013008886016905308
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I need help with understanding why my card is not working. | {
"text": "I need help with understanding why my card is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9996803998947144
},
{
"label": "POSITIVE",
"score": 0.0003196457982994616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
My throwaway virtual card won't work | {
"text": "My throwaway virtual card won't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997369647026062
},
{
"label": "POSITIVE",
"score": 0.0002630310773383826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
What do I do if I see a transaction on my card that I don't recall making? | {
"text": "What do I do if I see a transaction on my card that I don't recall making?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987900853157043
},
{
"label": "POSITIVE",
"score": 0.0012099036248400807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I lost the code and can not get into the app. Help! | {
"text": "I lost the code and can not get into the app. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997163414955139
},
{
"label": "POSITIVE",
"score": 0.0002836387720890343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please? | {
"text": "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9391674399375916
},
{
"label": "POSITIVE",
"score": 0.06083249673247337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How do I go forth on holding money in multiple currencies? | {
"text": "How do I go forth on holding money in multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952629804611206
},
{
"label": "POSITIVE",
"score": 0.004737027920782566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What is the identity verification process? | {
"text": "What is the identity verification process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980048537254333
},
{
"label": "POSITIVE",
"score": 0.0019951302092522383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
My virtual car is not working. | {
"text": "My virtual car is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9998058676719666
},
{
"label": "POSITIVE",
"score": 0.00019412390247453004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Why was I charged extra using my card? | {
"text": "Why was I charged extra using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971535205841064
},
{
"label": "POSITIVE",
"score": 0.00284642749466002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
A shop I go to didn't let me pay. | {
"text": "A shop I go to didn't let me pay."
} | [
{
"label": "NEGATIVE",
"score": 0.9991163611412048
},
{
"label": "POSITIVE",
"score": 0.0008836013148538768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My beneficiary is unable to transact | {
"text": "My beneficiary is unable to transact"
} | [
{
"label": "NEGATIVE",
"score": 0.99957674741745
},
{
"label": "POSITIVE",
"score": 0.00042323628440499306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
When I add money to my international card do you charge a fee to do so? | {
"text": "When I add money to my international card do you charge a fee to do so?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948577880859375
},
{
"label": "POSITIVE",
"score": 0.005142250098288059
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I am out of money in my account and I was wondering if I could do a bank transfer is put more in it? | {
"text": "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997033476829529
},
{
"label": "POSITIVE",
"score": 0.0002966427127830684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I bought a product a week ago, but may need to return it. | {
"text": "I bought a product a week ago, but may need to return it."
} | [
{
"label": "NEGATIVE",
"score": 0.9986911416053772
},
{
"label": "POSITIVE",
"score": 0.0013089198619127274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
There is a withdrawal on my account I didn't make. | {
"text": "There is a withdrawal on my account I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9994638562202454
},
{
"label": "POSITIVE",
"score": 0.0005361544899642467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What form of identification is accepted? | {
"text": "What form of identification is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923960566520691
},
{
"label": "POSITIVE",
"score": 0.00760394474491477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I have a payment that I didn't make. | {
"text": "I have a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.8282453417778015
},
{
"label": "POSITIVE",
"score": 0.1717546433210373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks. | {
"text": "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks."
} | [
{
"label": "NEGATIVE",
"score": 0.9788684248924255
},
{
"label": "POSITIVE",
"score": 0.021131569519639015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What do I do to activate? | {
"text": "What do I do to activate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9366416931152344
},
{
"label": "POSITIVE",
"score": 0.06335824728012085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I goofed up and used the wrong account. Please help. | {
"text": "I goofed up and used the wrong account. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9994115829467773
},
{
"label": "POSITIVE",
"score": 0.0005884691490791738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
is there something blocking me from making transfers | {
"text": "is there something blocking me from making transfers"
} | [
{
"label": "NEGATIVE",
"score": 0.9996200799942017
},
{
"label": "POSITIVE",
"score": 0.00037992149009369314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I get an actual card | {
"text": "Can I get an actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9749061465263367
},
{
"label": "POSITIVE",
"score": 0.025093918666243553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How can I find a way to transfer money without it being rejected? | {
"text": "How can I find a way to transfer money without it being rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986134767532349
},
{
"label": "POSITIVE",
"score": 0.0013864774955436587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
wheres my money receipt | {
"text": "wheres my money receipt"
} | [
{
"label": "NEGATIVE",
"score": 0.9955098628997803
},
{
"label": "POSITIVE",
"score": 0.004490209277719259
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I don't want this account anymore, how do I delete it? | {
"text": "I don't want this account anymore, how do I delete it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.0003476818383205682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
There's a payment in the app that I didn't authorize. | {
"text": "There's a payment in the app that I didn't authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.9516445994377136
},
{
"label": "POSITIVE",
"score": 0.048355475068092346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How come I can see an extra charge for my transfer? | {
"text": "How come I can see an extra charge for my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976951479911804
},
{
"label": "POSITIVE",
"score": 0.0023048885632306337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined! | {
"text": "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.9990239143371582
},
{
"label": "POSITIVE",
"score": 0.0009761248365975916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How can my friends top up my account? | {
"text": "How can my friends top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988179802894592
},
{
"label": "POSITIVE",
"score": 0.0011819329811260104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
my card was refused, why? | {
"text": "my card was refused, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979762434959412
},
{
"label": "POSITIVE",
"score": 0.0020237737335264683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why hasn't my cash arrived from a deposited check? | {
"text": "Why hasn't my cash arrived from a deposited check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990965127944946
},
{
"label": "POSITIVE",
"score": 0.0009035312104970217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How do I know when my card will expire? | {
"text": "How do I know when my card will expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986199140548706
},
{
"label": "POSITIVE",
"score": 0.001380095025524497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I couldn't complete card activation. | {
"text": "I couldn't complete card activation."
} | [
{
"label": "NEGATIVE",
"score": 0.9995753169059753
},
{
"label": "POSITIVE",
"score": 0.000424732337705791
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Please help me with my card. It won't activate. | {
"text": "Please help me with my card. It won't activate."
} | [
{
"label": "NEGATIVE",
"score": 0.9997016787528992
},
{
"label": "POSITIVE",
"score": 0.0002983376616612077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I attempted a transfer, but it failed. | {
"text": "I attempted a transfer, but it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9993720650672913
},
{
"label": "POSITIVE",
"score": 0.0006279090885072947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |