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I'd like to have extra cards. Will I have to pay for that?
{ "text": "I'd like to have extra cards. Will I have to pay for that?" }
[ { "label": "NEGATIVE", "score": 0.9891394972801208 }, { "label": "POSITIVE", "score": 0.010860552079975605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I tried to make a transfer and it failed.
{ "text": "I tried to make a transfer and it failed." }
[ { "label": "NEGATIVE", "score": 0.999734103679657 }, { "label": "POSITIVE", "score": 0.0002658467856235802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Can you help me activate my card
{ "text": "Can you help me activate my card" }
[ { "label": "POSITIVE", "score": 0.931587278842926 }, { "label": "NEGATIVE", "score": 0.06841278076171875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
How can I fix this? The ATM gave me more cash than I'd asked for.
{ "text": "How can I fix this? The ATM gave me more cash than I'd asked for." }
[ { "label": "NEGATIVE", "score": 0.9987817406654358 }, { "label": "POSITIVE", "score": 0.0012182542122900486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Is there a limit for age?
{ "text": "Is there a limit for age?" }
[ { "label": "NEGATIVE", "score": 0.9740910530090332 }, { "label": "POSITIVE", "score": 0.025908922776579857 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
Verifying top-up cards necessary?
{ "text": "Verifying top-up cards necessary?" }
[ { "label": "NEGATIVE", "score": 0.9820168614387512 }, { "label": "POSITIVE", "score": 0.017983127385377884 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?
{ "text": "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?" }
[ { "label": "NEGATIVE", "score": 0.9996225833892822 }, { "label": "POSITIVE", "score": 0.0003773756034206599 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I think my card payment was cancelled. What happened?
{ "text": "I think my card payment was cancelled. What happened?" }
[ { "label": "NEGATIVE", "score": 0.9996703863143921 }, { "label": "POSITIVE", "score": 0.0003295737551525235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?
{ "text": "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?" }
[ { "label": "NEGATIVE", "score": 0.9995360374450684 }, { "label": "POSITIVE", "score": 0.0004640148545149714 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
top up not completed
{ "text": "top up not completed" }
[ { "label": "NEGATIVE", "score": 0.9995999932289124 }, { "label": "POSITIVE", "score": 0.0004000151820946485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Why has my payment been reversed?
{ "text": "Why has my payment been reversed?" }
[ { "label": "NEGATIVE", "score": 0.9979521632194519 }, { "label": "POSITIVE", "score": 0.0020478854421526194 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
What is the age limit?
{ "text": "What is the age limit?" }
[ { "label": "NEGATIVE", "score": 0.9846847057342529 }, { "label": "POSITIVE", "score": 0.015315327793359756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
My card payment has been declined
{ "text": "My card payment has been declined" }
[ { "label": "NEGATIVE", "score": 0.9959539175033569 }, { "label": "POSITIVE", "score": 0.0040460978634655476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
What is the reason that my top-up is still pending?
{ "text": "What is the reason that my top-up is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9979532957077026 }, { "label": "POSITIVE", "score": 0.002046672161668539 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
What does pending payment mean?
{ "text": "What does pending payment mean?" }
[ { "label": "NEGATIVE", "score": 0.9969469904899597 }, { "label": "POSITIVE", "score": 0.003053071675822139 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
How long will it be to get this new card?
{ "text": "How long will it be to get this new card?" }
[ { "label": "NEGATIVE", "score": 0.9982909560203552 }, { "label": "POSITIVE", "score": 0.0017090035835281014 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.
{ "text": "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process." }
[ { "label": "NEGATIVE", "score": 0.9506296515464783 }, { "label": "POSITIVE", "score": 0.049370378255844116 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
A transfer has to be cancelled.
{ "text": "A transfer has to be cancelled." }
[ { "label": "NEGATIVE", "score": 0.9949511289596558 }, { "label": "POSITIVE", "score": 0.005048888735473156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
A payment is showing twice. Why is that?
{ "text": "A payment is showing twice. Why is that?" }
[ { "label": "NEGATIVE", "score": 0.9881399869918823 }, { "label": "POSITIVE", "score": 0.011859985068440437 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I keep trying to make a payment, but it doesn't work.
{ "text": "I keep trying to make a payment, but it doesn't work." }
[ { "label": "NEGATIVE", "score": 0.9996552467346191 }, { "label": "POSITIVE", "score": 0.00034474109997972846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Do you charge extra for topping up with a debit or credit card?
{ "text": "Do you charge extra for topping up with a debit or credit card?" }
[ { "label": "NEGATIVE", "score": 0.993931770324707 }, { "label": "POSITIVE", "score": 0.006068203132599592 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
My phone is lost I don't want someone to use my account, what can I do?
{ "text": "My phone is lost I don't want someone to use my account, what can I do?" }
[ { "label": "NEGATIVE", "score": 0.999528169631958 }, { "label": "POSITIVE", "score": 0.000471837556688115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Which countries do you support?
{ "text": "Which countries do you support?" }
[ { "label": "NEGATIVE", "score": 0.8363273739814758 }, { "label": "POSITIVE", "score": 0.16367261111736298 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I topped off my card is that something you will charge me for?
{ "text": "I topped off my card is that something you will charge me for?" }
[ { "label": "POSITIVE", "score": 0.9754442572593689 }, { "label": "NEGATIVE", "score": 0.024555755779147148 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Can I get a card that works in other countries like Africa and Indonesia?
{ "text": "Can I get a card that works in other countries like Africa and Indonesia?" }
[ { "label": "NEGATIVE", "score": 0.9934284090995789 }, { "label": "POSITIVE", "score": 0.006571589037775993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I wasn't allowed to transfer to my account
{ "text": "I wasn't allowed to transfer to my account" }
[ { "label": "NEGATIVE", "score": 0.9927244782447815 }, { "label": "POSITIVE", "score": 0.007275530137121677 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?
{ "text": "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?" }
[ { "label": "NEGATIVE", "score": 0.9988634586334229 }, { "label": "POSITIVE", "score": 0.001136590726673603 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I want to cancel a transaction from this morning.
{ "text": "I want to cancel a transaction from this morning." }
[ { "label": "NEGATIVE", "score": 0.9997426867485046 }, { "label": "POSITIVE", "score": 0.0002572533267084509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative
{ "text": "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative" }
[ { "label": "NEGATIVE", "score": 0.9993077516555786 }, { "label": "POSITIVE", "score": 0.0006922697648406029 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
What are the charges for topping up US card?
{ "text": "What are the charges for topping up US card?" }
[ { "label": "NEGATIVE", "score": 0.9936671853065491 }, { "label": "POSITIVE", "score": 0.00633282121270895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Can I use this app for both USD and GBP?
{ "text": "Can I use this app for both USD and GBP?" }
[ { "label": "NEGATIVE", "score": 0.9966346621513367 }, { "label": "POSITIVE", "score": 0.0033653825521469116 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?
{ "text": "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?" }
[ { "label": "NEGATIVE", "score": 0.9991835951805115 }, { "label": "POSITIVE", "score": 0.0008164315950125456 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.
{ "text": "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist." }
[ { "label": "NEGATIVE", "score": 0.929863452911377 }, { "label": "POSITIVE", "score": 0.07013657689094543 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Can you tell me why I can't make any transactions?
{ "text": "Can you tell me why I can't make any transactions?" }
[ { "label": "NEGATIVE", "score": 0.9994441866874695 }, { "label": "POSITIVE", "score": 0.0005557857803069055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
How long will it take for my cash withdrawal to no longer show as pending?
{ "text": "How long will it take for my cash withdrawal to no longer show as pending?" }
[ { "label": "NEGATIVE", "score": 0.9987379908561707 }, { "label": "POSITIVE", "score": 0.0012619938934221864 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
What do I do if I can't prove my identity?
{ "text": "What do I do if I can't prove my identity?" }
[ { "label": "NEGATIVE", "score": 0.9995625615119934 }, { "label": "POSITIVE", "score": 0.00043748097959905863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Are there any top-up limits?
{ "text": "Are there any top-up limits?" }
[ { "label": "NEGATIVE", "score": 0.9960668683052063 }, { "label": "POSITIVE", "score": 0.00393318198621273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Will I receive all the money sent to my account by SEPA transfer?
{ "text": "Will I receive all the money sent to my account by SEPA transfer?" }
[ { "label": "NEGATIVE", "score": 0.9984664916992188 }, { "label": "POSITIVE", "score": 0.0015335609205067158 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Is there a limit on how much I can top up?
{ "text": "Is there a limit on how much I can top up?" }
[ { "label": "NEGATIVE", "score": 0.9977127313613892 }, { "label": "POSITIVE", "score": 0.0022872306872159243 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
is there a reason that my payment didnt go through
{ "text": "is there a reason that my payment didnt go through" }
[ { "label": "NEGATIVE", "score": 0.9989936947822571 }, { "label": "POSITIVE", "score": 0.0010063013760372996 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Why haven't I gotten a virtual card yet?
{ "text": "Why haven't I gotten a virtual card yet?" }
[ { "label": "NEGATIVE", "score": 0.9981586337089539 }, { "label": "POSITIVE", "score": 0.001841411809436977 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Will you send me a new card in China?
{ "text": "Will you send me a new card in China?" }
[ { "label": "NEGATIVE", "score": 0.9975505471229553 }, { "label": "POSITIVE", "score": 0.002449426334351301 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Why is my refund not visible on my statement?
{ "text": "Why is my refund not visible on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9995235204696655 }, { "label": "POSITIVE", "score": 0.00047652615467086434 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
When will my payment go through?
{ "text": "When will my payment go through?" }
[ { "label": "NEGATIVE", "score": 0.9978457689285278 }, { "label": "POSITIVE", "score": 0.0021542287431657314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Help! My card is stolen.
{ "text": "Help! My card is stolen." }
[ { "label": "NEGATIVE", "score": 0.9976147413253784 }, { "label": "POSITIVE", "score": 0.0023853068705648184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
What are the guidelines for the disposable cards?
{ "text": "What are the guidelines for the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9989903569221497 }, { "label": "POSITIVE", "score": 0.0010096931364387274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
What proof do you need for my identification?
{ "text": "What proof do you need for my identification?" }
[ { "label": "NEGATIVE", "score": 0.997044026851654 }, { "label": "POSITIVE", "score": 0.0029559964314103127 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?
{ "text": "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?" }
[ { "label": "NEGATIVE", "score": 0.999477207660675 }, { "label": "POSITIVE", "score": 0.0005227758083492517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
What are the cards and currencies that you support?
{ "text": "What are the cards and currencies that you support?" }
[ { "label": "NEGATIVE", "score": 0.9650537371635437 }, { "label": "POSITIVE", "score": 0.034946259111166 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Is it possible to have more than one disposable card?
{ "text": "Is it possible to have more than one disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9979516863822937 }, { "label": "POSITIVE", "score": 0.0020483150146901608 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Do you give out Visa or Mastercards?
{ "text": "Do you give out Visa or Mastercards?" }
[ { "label": "NEGATIVE", "score": 0.9720878601074219 }, { "label": "POSITIVE", "score": 0.027912087738513947 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Why is there an extra charge of 1 dollar on my statement?
{ "text": "Why is there an extra charge of 1 dollar on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9987528324127197 }, { "label": "POSITIVE", "score": 0.001247119507752359 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Is my card denied anywhere?
{ "text": "Is my card denied anywhere?" }
[ { "label": "NEGATIVE", "score": 0.9984384179115295 }, { "label": "POSITIVE", "score": 0.0015615655574947596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?
{ "text": "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?" }
[ { "label": "NEGATIVE", "score": 0.9981135129928589 }, { "label": "POSITIVE", "score": 0.0018865293823182583 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?
{ "text": "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?" }
[ { "label": "NEGATIVE", "score": 0.9984585046768188 }, { "label": "POSITIVE", "score": 0.0015414503868669271 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Are SWIFT Transfers available at this bank?
{ "text": "Are SWIFT Transfers available at this bank?" }
[ { "label": "NEGATIVE", "score": 0.9974839687347412 }, { "label": "POSITIVE", "score": 0.002516045467928052 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
What kind of fees will I pay when I transfer?
{ "text": "What kind of fees will I pay when I transfer?" }
[ { "label": "NEGATIVE", "score": 0.9975710511207581 }, { "label": "POSITIVE", "score": 0.0024289225693792105 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
I haven't received my cash yet.
{ "text": "I haven't received my cash yet." }
[ { "label": "NEGATIVE", "score": 0.9987736344337463 }, { "label": "POSITIVE", "score": 0.0012263276148587465 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Can you help me find the virtual card?
{ "text": "Can you help me find the virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9978973865509033 }, { "label": "POSITIVE", "score": 0.0021025764290243387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Is there a fee for sending additional cards?
{ "text": "Is there a fee for sending additional cards?" }
[ { "label": "NEGATIVE", "score": 0.9985567927360535 }, { "label": "POSITIVE", "score": 0.0014432624448090792 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
My PIN seems to be blocked, help me access it?
{ "text": "My PIN seems to be blocked, help me access it?" }
[ { "label": "NEGATIVE", "score": 0.9996954202651978 }, { "label": "POSITIVE", "score": 0.00030458453693427145 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I am unsuccessfully trying to make a transfer can you help?
{ "text": "I am unsuccessfully trying to make a transfer can you help?" }
[ { "label": "NEGATIVE", "score": 0.9992088675498962 }, { "label": "POSITIVE", "score": 0.0007911375141702592 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I tried to top up, but it didn't finish.
{ "text": "I tried to top up, but it didn't finish." }
[ { "label": "NEGATIVE", "score": 0.99944669008255 }, { "label": "POSITIVE", "score": 0.0005532627692446113 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Can I change my PIN at any ATM?
{ "text": "Can I change my PIN at any ATM?" }
[ { "label": "NEGATIVE", "score": 0.9986129999160767 }, { "label": "POSITIVE", "score": 0.0013870252296328545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
How long until the card arrives?
{ "text": "How long until the card arrives?" }
[ { "label": "NEGATIVE", "score": 0.9969809651374817 }, { "label": "POSITIVE", "score": 0.0030190066900104284 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
Why hasn't the money I transferred into my account shown up yet?
{ "text": "Why hasn't the money I transferred into my account shown up yet?" }
[ { "label": "NEGATIVE", "score": 0.9992753863334656 }, { "label": "POSITIVE", "score": 0.0007245743181556463 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.
{ "text": "I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed." }
[ { "label": "NEGATIVE", "score": 0.9986842274665833 }, { "label": "POSITIVE", "score": 0.0013157861540094018 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What's the procedure for getting a card?
{ "text": "What's the procedure for getting a card?" }
[ { "label": "NEGATIVE", "score": 0.9925417900085449 }, { "label": "POSITIVE", "score": 0.007458185777068138 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?
{ "text": "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9997043013572693 }, { "label": "POSITIVE", "score": 0.00029567282763309777 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
How long will it take for my cash withdrawal to stop pending
{ "text": "How long will it take for my cash withdrawal to stop pending" }
[ { "label": "NEGATIVE", "score": 0.9982574582099915 }, { "label": "POSITIVE", "score": 0.0017425207188352942 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Estimated time arrival for transfers?
{ "text": "Estimated time arrival for transfers?" }
[ { "label": "NEGATIVE", "score": 0.9886753559112549 }, { "label": "POSITIVE", "score": 0.011324661783874035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Please tell me about disposable cards.
{ "text": "Please tell me about disposable cards." }
[ { "label": "NEGATIVE", "score": 0.9949429631233215 }, { "label": "POSITIVE", "score": 0.005057066213339567 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
My app says I withdraw funds from my account through an ATM.
{ "text": "My app says I withdraw funds from my account through an ATM." }
[ { "label": "NEGATIVE", "score": 0.998292863368988 }, { "label": "POSITIVE", "score": 0.0017071464098989964 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Can I already use my account although the identity verification has not passed yet?
{ "text": "Can I already use my account although the identity verification has not passed yet?" }
[ { "label": "NEGATIVE", "score": 0.9986550807952881 }, { "label": "POSITIVE", "score": 0.0013449493562802672 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
How long will my ATM withdrawal be pending?
{ "text": "How long will my ATM withdrawal be pending?" }
[ { "label": "NEGATIVE", "score": 0.9984503984451294 }, { "label": "POSITIVE", "score": 0.0015495502157136798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Where is my virtual card located?
{ "text": "Where is my virtual card located?" }
[ { "label": "NEGATIVE", "score": 0.9988873600959778 }, { "label": "POSITIVE", "score": 0.0011125971795991063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
My card was rejected
{ "text": "My card was rejected" }
[ { "label": "NEGATIVE", "score": 0.9988486766815186 }, { "label": "POSITIVE", "score": 0.0011513655772432685 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I notice that I have a card payment that's been cancelled.
{ "text": "I notice that I have a card payment that's been cancelled." }
[ { "label": "NEGATIVE", "score": 0.9996033310890198 }, { "label": "POSITIVE", "score": 0.00039669149555265903 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
How do I exchange AUD for GBP?
{ "text": "How do I exchange AUD for GBP?" }
[ { "label": "NEGATIVE", "score": 0.9982792139053345 }, { "label": "POSITIVE", "score": 0.0017207650234922767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Please tell me if I'm going to be charged for sending out more cards?
{ "text": "Please tell me if I'm going to be charged for sending out more cards?" }
[ { "label": "NEGATIVE", "score": 0.9983744621276855 }, { "label": "POSITIVE", "score": 0.0016255048103630543 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Will there be a fee to receive a physical card?
{ "text": "Will there be a fee to receive a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9953977465629578 }, { "label": "POSITIVE", "score": 0.004602257162332535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
can I have multiple currencies?
{ "text": "can I have multiple currencies?" }
[ { "label": "NEGATIVE", "score": 0.9863080382347107 }, { "label": "POSITIVE", "score": 0.013692015781998634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
What is the estimated wait time for transfers from the US?
{ "text": "What is the estimated wait time for transfers from the US?" }
[ { "label": "NEGATIVE", "score": 0.9985557198524475 }, { "label": "POSITIVE", "score": 0.0014442459214478731 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Please explain to me the process of getting a virtual card.
{ "text": "Please explain to me the process of getting a virtual card." }
[ { "label": "NEGATIVE", "score": 0.9852486252784729 }, { "label": "POSITIVE", "score": 0.014751320704817772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.
{ "text": "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues." }
[ { "label": "NEGATIVE", "score": 0.99052494764328 }, { "label": "POSITIVE", "score": 0.009475037455558777 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?
{ "text": "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?" }
[ { "label": "NEGATIVE", "score": 0.9986459612846375 }, { "label": "POSITIVE", "score": 0.001354082371108234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Please tell me how to get a card if I reside in the US.
{ "text": "Please tell me how to get a card if I reside in the US." }
[ { "label": "NEGATIVE", "score": 0.8060462474822998 }, { "label": "POSITIVE", "score": 0.1939537674188614 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Can you explain the transfer fee that I was charged?
{ "text": "Can you explain the transfer fee that I was charged?" }
[ { "label": "NEGATIVE", "score": 0.9967299699783325 }, { "label": "POSITIVE", "score": 0.0032700079027563334 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Can I Transfer from SWIFT?
{ "text": "Can I Transfer from SWIFT?" }
[ { "label": "NEGATIVE", "score": 0.9951685667037964 }, { "label": "POSITIVE", "score": 0.004831417463719845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
My account is blocked because I entered the wrong pin too many times. Help me unblock.
{ "text": "My account is blocked because I entered the wrong pin too many times. Help me unblock." }
[ { "label": "NEGATIVE", "score": 0.9997517466545105 }, { "label": "POSITIVE", "score": 0.0002482196723576635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I see a cash withdrawal in the app that I did not do.
{ "text": "I see a cash withdrawal in the app that I did not do." }
[ { "label": "NEGATIVE", "score": 0.9988942742347717 }, { "label": "POSITIVE", "score": 0.00110577791929245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
The app is telling me that I am not me.
{ "text": "The app is telling me that I am not me." }
[ { "label": "NEGATIVE", "score": 0.9986488223075867 }, { "label": "POSITIVE", "score": 0.001351183862425387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Is there a limit to auto top?
{ "text": "Is there a limit to auto top?" }
[ { "label": "NEGATIVE", "score": 0.9937855005264282 }, { "label": "POSITIVE", "score": 0.006214509252458811 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
I am trying to revert a transcation I did this morning
{ "text": "I am trying to revert a transcation I did this morning" }
[ { "label": "NEGATIVE", "score": 0.9975525736808777 }, { "label": "POSITIVE", "score": 0.0024474605452269316 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
How long is the wait for my card?
{ "text": "How long is the wait for my card?" }
[ { "label": "NEGATIVE", "score": 0.9978982210159302 }, { "label": "POSITIVE", "score": 0.0021018204279243946 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
I withdrew some cash, when is it going to show?
{ "text": "I withdrew some cash, when is it going to show?" }
[ { "label": "NEGATIVE", "score": 0.9967607855796814 }, { "label": "POSITIVE", "score": 0.003239194629713893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Which merchants accept my card?
{ "text": "Which merchants accept my card?" }
[ { "label": "NEGATIVE", "score": 0.994186520576477 }, { "label": "POSITIVE", "score": 0.0058134738355875015 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
My refund for a purchase hasn't cone through yet.
{ "text": "My refund for a purchase hasn't cone through yet." }
[ { "label": "NEGATIVE", "score": 0.9925196170806885 }, { "label": "POSITIVE", "score": 0.007480372209101915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Is my card frozen?
{ "text": "Is my card frozen?" }
[ { "label": "NEGATIVE", "score": 0.9983362555503845 }, { "label": "POSITIVE", "score": 0.0016638062661513686 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
I need info on activating my card?
{ "text": "I need info on activating my card?" }
[ { "label": "NEGATIVE", "score": 0.9983789920806885 }, { "label": "POSITIVE", "score": 0.0016209980240091681 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null