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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees. | {
"text": "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9992008805274963
},
{
"label": "POSITIVE",
"score": 0.0007991467718966305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why was I charged extra on my last UK pound to Russian ruble exchange? | {
"text": "Why was I charged extra on my last UK pound to Russian ruble exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011375334579497576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My card has been lost! help! | {
"text": "My card has been lost! help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9987112283706665
},
{
"label": "POSITIVE",
"score": 0.001288818777538836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How do I see my source of funds? | {
"text": "How do I see my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981118440628052
},
{
"label": "POSITIVE",
"score": 0.0018882163567468524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Supported countries | {
"text": "Supported countries"
} | [
{
"label": "POSITIVE",
"score": 0.9994070529937744
},
{
"label": "NEGATIVE",
"score": 0.0005929125472903252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I already made a transfer and want to cancel it, how do I do that? | {
"text": "I already made a transfer and want to cancel it, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997771382331848
},
{
"label": "POSITIVE",
"score": 0.0002228266530437395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Is it possible for me to set up separate accounts for my kids? | {
"text": "Is it possible for me to set up separate accounts for my kids?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993465542793274
},
{
"label": "POSITIVE",
"score": 0.0006534119020216167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM! | {
"text": "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995359182357788
},
{
"label": "POSITIVE",
"score": 0.0004640811530407518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why isn't my refund shown on my statement? | {
"text": "Why isn't my refund shown on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989312291145325
},
{
"label": "POSITIVE",
"score": 0.0010687551693990827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
help me link my card | {
"text": "help me link my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9771099090576172
},
{
"label": "POSITIVE",
"score": 0.02289004623889923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
My payment has been cancelled | {
"text": "My payment has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.999251663684845
},
{
"label": "POSITIVE",
"score": 0.0007483373628929257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
There was a charge applied when I used my card. | {
"text": "There was a charge applied when I used my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9886250495910645
},
{
"label": "POSITIVE",
"score": 0.011374988593161106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
The balance has not been updated. | {
"text": "The balance has not been updated."
} | [
{
"label": "NEGATIVE",
"score": 0.9996775388717651
},
{
"label": "POSITIVE",
"score": 0.0003224749234504998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet. | {
"text": "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992431402206421
},
{
"label": "POSITIVE",
"score": 0.0007569275330752134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Explain the card PIN to me. | {
"text": "Explain the card PIN to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9834096431732178
},
{
"label": "POSITIVE",
"score": 0.016590330749750137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I don't recognize this payment on my app, I am sure I didn't spend any money there. | {
"text": "I don't recognize this payment on my app, I am sure I didn't spend any money there."
} | [
{
"label": "NEGATIVE",
"score": 0.9995825886726379
},
{
"label": "POSITIVE",
"score": 0.00041738656000234187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand. | {
"text": "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand."
} | [
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.0003606409300118685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What is the first step that I should take after my card has been stolen? | {
"text": "What is the first step that I should take after my card has been stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967155456542969
},
{
"label": "POSITIVE",
"score": 0.003284420119598508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How can my new card be renewed? | {
"text": "How can my new card be renewed?"
} | [
{
"label": "NEGATIVE",
"score": 0.998975396156311
},
{
"label": "POSITIVE",
"score": 0.0010246357414871454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why did the app deny my top-up? | {
"text": "Why did the app deny my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.997998058795929
},
{
"label": "POSITIVE",
"score": 0.002001888584345579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident. | {
"text": "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident."
} | [
{
"label": "NEGATIVE",
"score": 0.999658465385437
},
{
"label": "POSITIVE",
"score": 0.00034154357854276896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
do you have a fee for receiving a SEPA transfer? | {
"text": "do you have a fee for receiving a SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981597065925598
},
{
"label": "POSITIVE",
"score": 0.0018403131980448961
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Will the duplicated payment be refunded? | {
"text": "Will the duplicated payment be refunded?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983432292938232
},
{
"label": "POSITIVE",
"score": 0.0016567372949793935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I am travelling and I was wondering what your exchange rates are | {
"text": "I am travelling and I was wondering what your exchange rates are"
} | [
{
"label": "NEGATIVE",
"score": 0.97730553150177
},
{
"label": "POSITIVE",
"score": 0.022694505751132965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Do you have any top-up limits? | {
"text": "Do you have any top-up limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.989612877368927
},
{
"label": "POSITIVE",
"score": 0.010387147776782513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Do you have a list of businesses that accept this card? | {
"text": "Do you have a list of businesses that accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.983864426612854
},
{
"label": "POSITIVE",
"score": 0.016135580837726593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Can I auto top-up as much as I want? | {
"text": "Can I auto top-up as much as I want?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972514510154724
},
{
"label": "POSITIVE",
"score": 0.002748513361439109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Can my children open an account? | {
"text": "Can my children open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9931896328926086
},
{
"label": "POSITIVE",
"score": 0.006810392253100872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
It appears my top-ups have been canceled. | {
"text": "It appears my top-ups have been canceled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997265934944153
},
{
"label": "POSITIVE",
"score": 0.00027336645871400833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
why verify the top up? it doesnt make sense | {
"text": "why verify the top up? it doesnt make sense"
} | [
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005133948870934546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
A payment is pending | {
"text": "A payment is pending"
} | [
{
"label": "POSITIVE",
"score": 0.8747367262840271
},
{
"label": "NEGATIVE",
"score": 0.1252632737159729
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Google Pay won't let me top up. | {
"text": "Google Pay won't let me top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9968836903572083
},
{
"label": "POSITIVE",
"score": 0.003116341307759285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Seems like my top up has been cancelled | {
"text": "Seems like my top up has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9997221827507019
},
{
"label": "POSITIVE",
"score": 0.0002777586050797254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Do you accept cash? | {
"text": "Do you accept cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.8701165914535522
},
{
"label": "POSITIVE",
"score": 0.12988337874412537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Which countries are you in? | {
"text": "Which countries are you in?"
} | [
{
"label": "NEGATIVE",
"score": 0.8088269233703613
},
{
"label": "POSITIVE",
"score": 0.19117309153079987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why do I need to verify my identity? | {
"text": "Why do I need to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992850422859192
},
{
"label": "POSITIVE",
"score": 0.0007149628945626318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why isn't the transfer to my account showing up? | {
"text": "Why isn't the transfer to my account showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981154203414917
},
{
"label": "POSITIVE",
"score": 0.0018845611484721303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I transferred some money but it is not here yet | {
"text": "I transferred some money but it is not here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9987795948982239
},
{
"label": "POSITIVE",
"score": 0.0012204325757920742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why is the transfer still pending? Can I do something? | {
"text": "Why is the transfer still pending? Can I do something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991637468338013
},
{
"label": "POSITIVE",
"score": 0.0008362264488823712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now? | {
"text": "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953592419624329
},
{
"label": "POSITIVE",
"score": 0.004640713334083557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
One of my transactions needs to be canceled. | {
"text": "One of my transactions needs to be canceled."
} | [
{
"label": "NEGATIVE",
"score": 0.9916515946388245
},
{
"label": "POSITIVE",
"score": 0.008348433300852776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My card did not work at store. | {
"text": "My card did not work at store."
} | [
{
"label": "NEGATIVE",
"score": 0.9996284246444702
},
{
"label": "POSITIVE",
"score": 0.0003715715720318258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Could you assist me in finding my lost card? | {
"text": "Could you assist me in finding my lost card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986515641212463
},
{
"label": "POSITIVE",
"score": 0.0013484192313626409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
My last ATM request did not go through due to a declined card. Please cancel the request on my account. | {
"text": "My last ATM request did not go through due to a declined card. Please cancel the request on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999542236328125
},
{
"label": "POSITIVE",
"score": 0.00045781253720633686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why was I charged a fee for using my card | {
"text": "Why was I charged a fee for using my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9976277947425842
},
{
"label": "POSITIVE",
"score": 0.0023721964098513126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What is this extra pound charge for? | {
"text": "What is this extra pound charge for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928720593452454
},
{
"label": "POSITIVE",
"score": 0.007127914112061262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What should I do if my card doesn't work? | {
"text": "What should I do if my card doesn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995488524436951
},
{
"label": "POSITIVE",
"score": 0.00045117258559912443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I moved and need to change my personal information. | {
"text": "I moved and need to change my personal information."
} | [
{
"label": "POSITIVE",
"score": 0.9243083000183105
},
{
"label": "NEGATIVE",
"score": 0.07569175213575363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How many times can I auto top-up? | {
"text": "How many times can I auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977828860282898
},
{
"label": "POSITIVE",
"score": 0.0022171500604599714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I just got a new card, and I want to know how to activate. | {
"text": "I just got a new card, and I want to know how to activate."
} | [
{
"label": "POSITIVE",
"score": 0.998374342918396
},
{
"label": "NEGATIVE",
"score": 0.001625608536414802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money? | {
"text": "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994848966598511
},
{
"label": "POSITIVE",
"score": 0.0005150913493707776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
why was a extra fee added to my account for transfer ? | {
"text": "why was a extra fee added to my account for transfer ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978950023651123
},
{
"label": "POSITIVE",
"score": 0.0021049838978797197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Does a US transfer take long | {
"text": "Does a US transfer take long"
} | [
{
"label": "NEGATIVE",
"score": 0.991117000579834
},
{
"label": "POSITIVE",
"score": 0.00888306088745594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can I change my in at all ATM's? | {
"text": "Can I change my in at all ATM's?"
} | [
{
"label": "NEGATIVE",
"score": 0.998754620552063
},
{
"label": "POSITIVE",
"score": 0.0012453217059373856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I want to exchange USD and GBP with the app | {
"text": "I want to exchange USD and GBP with the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9821054935455322
},
{
"label": "POSITIVE",
"score": 0.017894545570015907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I've deposited a check but the cash isn't showing that it's there yet. | {
"text": "I've deposited a check but the cash isn't showing that it's there yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9973083734512329
},
{
"label": "POSITIVE",
"score": 0.0026916577480733395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet? | {
"text": "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978156089782715
},
{
"label": "POSITIVE",
"score": 0.0021843297872692347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I think I lost my phone. Is there a way to prevent anyone from getting into my account on it? | {
"text": "I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997212290763855
},
{
"label": "POSITIVE",
"score": 0.0002787494449876249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I sent a check into the system but still haven't received the cash yet | {
"text": "I sent a check into the system but still haven't received the cash yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9987126588821411
},
{
"label": "POSITIVE",
"score": 0.0012873366940766573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How do i verify my card? | {
"text": "How do i verify my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972894191741943
},
{
"label": "POSITIVE",
"score": 0.002710576169192791
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How do I use my card if I lost my phone? | {
"text": "How do I use my card if I lost my phone?"
} | [
{
"label": "NEGATIVE",
"score": 0.999408483505249
},
{
"label": "POSITIVE",
"score": 0.0005915177753195167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Am I able to get this shipped to China? | {
"text": "Am I able to get this shipped to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989535808563232
},
{
"label": "POSITIVE",
"score": 0.0010464335791766644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Could you please tell me why my purchases from this morning say payment is pending? | {
"text": "Could you please tell me why my purchases from this morning say payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.0015920291189104319
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I tried using my credit card with top up but it didn't work! I thought it was supposed to? | {
"text": "I tried using my credit card with top up but it didn't work! I thought it was supposed to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995703101158142
},
{
"label": "POSITIVE",
"score": 0.00042968662455677986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I would like open a second card for my daughter, how can you assist me? | {
"text": "I would like open a second card for my daughter, how can you assist me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968580007553101
},
{
"label": "POSITIVE",
"score": 0.003141932189464569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why can't I make a transfer? | {
"text": "Why can't I make a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998722493648529
},
{
"label": "POSITIVE",
"score": 0.0012775071663782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How long should it take for my top-up to finish? I've been waiting a while. | {
"text": "How long should it take for my top-up to finish? I've been waiting a while."
} | [
{
"label": "NEGATIVE",
"score": 0.9985352754592896
},
{
"label": "POSITIVE",
"score": 0.001464687054976821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
The card PIN? | {
"text": "The card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935693740844727
},
{
"label": "POSITIVE",
"score": 0.006430646404623985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
What is the rate for exchange fees? | {
"text": "What is the rate for exchange fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.996825098991394
},
{
"label": "POSITIVE",
"score": 0.003174972953274846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I just want to top-up, why do I need to verify anything? | {
"text": "I just want to top-up, why do I need to verify anything?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991045594215393
},
{
"label": "POSITIVE",
"score": 0.000895414617843926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Help! The app says I took out cash but I didn't! | {
"text": "Help! The app says I took out cash but I didn't!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972500205039978
},
{
"label": "POSITIVE",
"score": 0.002749969717115164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Transfer unable to be completed, states 'declined' | {
"text": "Transfer unable to be completed, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9992464780807495
},
{
"label": "POSITIVE",
"score": 0.0007535520126111805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I have no way to prove my identity. | {
"text": "I have no way to prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997332692146301
},
{
"label": "POSITIVE",
"score": 0.00026676413835957646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Can I activate a card in the app? | {
"text": "Can I activate a card in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961974620819092
},
{
"label": "POSITIVE",
"score": 0.0038025896064937115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can I specify a day for my card to be delivered? | {
"text": "Can I specify a day for my card to be delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974778294563293
},
{
"label": "POSITIVE",
"score": 0.002522172639146447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How do I know which countries you provide service in? | {
"text": "How do I know which countries you provide service in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982320666313171
},
{
"label": "POSITIVE",
"score": 0.001767998212017119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I'm still waiting for my new card. | {
"text": "I'm still waiting for my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9973030090332031
},
{
"label": "POSITIVE",
"score": 0.0026969879399985075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can I exchange my money for EUR? | {
"text": "Can I exchange my money for EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986467957496643
},
{
"label": "POSITIVE",
"score": 0.0013532651355490088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
The rate applied to my purchase in a foreign currency was wrong. | {
"text": "The rate applied to my purchase in a foreign currency was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996912479400635
},
{
"label": "POSITIVE",
"score": 0.00030881588463671505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How do I top up my account using transfer? | {
"text": "How do I top up my account using transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986103773117065
},
{
"label": "POSITIVE",
"score": 0.0013896292075514793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Will I receive a new card when mine expires? | {
"text": "Will I receive a new card when mine expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961932897567749
},
{
"label": "POSITIVE",
"score": 0.003806693945080042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information? | {
"text": "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975869655609131
},
{
"label": "POSITIVE",
"score": 0.0024130947422236204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I topped up my account but the app failed to process it. | {
"text": "I topped up my account but the app failed to process it."
} | [
{
"label": "NEGATIVE",
"score": 0.9997283816337585
},
{
"label": "POSITIVE",
"score": 0.0002716374583542347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How can I prove the source of my funds? | {
"text": "How can I prove the source of my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993107318878174
},
{
"label": "POSITIVE",
"score": 0.0006893034442327917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why is my 'top up' not showing up in my wallet? | {
"text": "Why is my 'top up' not showing up in my wallet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996554851531982
},
{
"label": "POSITIVE",
"score": 0.00034454953856766224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How come I can't put money in my top up account? | {
"text": "How come I can't put money in my top up account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996015429496765
},
{
"label": "POSITIVE",
"score": 0.0003984350187238306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I don't see any change in my balance. | {
"text": "I don't see any change in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9994767308235168
},
{
"label": "POSITIVE",
"score": 0.0005233298288658261
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
When I tried to pay in a store my card din't work | {
"text": "When I tried to pay in a store my card din't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9995648264884949
},
{
"label": "POSITIVE",
"score": 0.0004351876850705594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money. | {
"text": "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9991108775138855
},
{
"label": "POSITIVE",
"score": 0.0008891200413927436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How long will my transfer be pending for? | {
"text": "How long will my transfer be pending for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976769089698792
},
{
"label": "POSITIVE",
"score": 0.002323065185919404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do? | {
"text": "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987976551055908
},
{
"label": "POSITIVE",
"score": 0.0012023207964375615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I bought something that I need a refund for. | {
"text": "I bought something that I need a refund for."
} | [
{
"label": "NEGATIVE",
"score": 0.9388153553009033
},
{
"label": "POSITIVE",
"score": 0.06118462234735489
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
how many virtual cards can i have, i want 8 | {
"text": "how many virtual cards can i have, i want 8"
} | [
{
"label": "NEGATIVE",
"score": 0.9685460329055786
},
{
"label": "POSITIVE",
"score": 0.031453996896743774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Is there a reason why a recipient might not see my money transaction | {
"text": "Is there a reason why a recipient might not see my money transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9992897510528564
},
{
"label": "POSITIVE",
"score": 0.000710192252881825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I need help fixing my contactless. It's not working anywhere I go today. | {
"text": "I need help fixing my contactless. It's not working anywhere I go today."
} | [
{
"label": "NEGATIVE",
"score": 0.999743640422821
},
{
"label": "POSITIVE",
"score": 0.0002564039023127407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
After I make a payment, how long will it be before it transitions from "pending" to complete? | {
"text": "After I make a payment, how long will it be before it transitions from \"pending\" to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990217685699463
},
{
"label": "POSITIVE",
"score": 0.000978283118456602
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I was charged a fee for a transfer. Where did it come from? | {
"text": "I was charged a fee for a transfer. Where did it come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982354640960693
},
{
"label": "POSITIVE",
"score": 0.0017644797917455435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I still don't have a refund. | {
"text": "I still don't have a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9995341300964355
},
{
"label": "POSITIVE",
"score": 0.00046587982797063887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I change my pin number at a cash machine? | {
"text": "Can I change my pin number at a cash machine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994797110557556
},
{
"label": "POSITIVE",
"score": 0.000520330504514277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
My card hasn't arrived yet. What do I do? | {
"text": "My card hasn't arrived yet. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980508089065552
},
{
"label": "POSITIVE",
"score": 0.0019492555875331163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |