text
stringlengths 13
409
| inputs
dict | prediction
listlengths 2
2
| prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I purchases several items today. Why are they still showing pending? | {
"text": "I purchases several items today. Why are they still showing pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9807212352752686
},
{
"label": "POSITIVE",
"score": 0.01927872747182846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Your service is bad. Close my account. | {
"text": "Your service is bad. Close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9998028874397278
},
{
"label": "POSITIVE",
"score": 0.00019715307280421257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Hold old do my kids have to be to use the service? | {
"text": "Hold old do my kids have to be to use the service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978275895118713
},
{
"label": "POSITIVE",
"score": 0.0021723660174757242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I'd like to make a SEPA transfer to my account, but will I be charged? | {
"text": "I'd like to make a SEPA transfer to my account, but will I be charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970079064369202
},
{
"label": "POSITIVE",
"score": 0.002992158755660057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Can you deliver the PIN separately? | {
"text": "Can you deliver the PIN separately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9917375445365906
},
{
"label": "POSITIVE",
"score": 0.008262461982667446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
there is a charge i dont recognize | {
"text": "there is a charge i dont recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9826570153236389
},
{
"label": "POSITIVE",
"score": 0.017343007028102875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Help me cancel a transaction. | {
"text": "Help me cancel a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9996950626373291
},
{
"label": "POSITIVE",
"score": 0.0003049439692404121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why did my payment not go through why did it cancel? | {
"text": "Why did my payment not go through why did it cancel?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990693926811218
},
{
"label": "POSITIVE",
"score": 0.0009306423598900437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Which credit card top-ups do you accept? | {
"text": "Which credit card top-ups do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.9730578064918518
},
{
"label": "POSITIVE",
"score": 0.026942221447825432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I tried entering my pin several times incorrectly. Why isn't my pin working? | {
"text": "I tried entering my pin several times incorrectly. Why isn't my pin working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994750618934631
},
{
"label": "POSITIVE",
"score": 0.0005250126123428345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take? | {
"text": "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994029998779297
},
{
"label": "POSITIVE",
"score": 0.0005969429621472955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem? | {
"text": "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994661211967468
},
{
"label": "POSITIVE",
"score": 0.0005339052295312285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
where is my money from this morning | {
"text": "where is my money from this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9972562193870544
},
{
"label": "POSITIVE",
"score": 0.002743842313066125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
There is a pending transaction on my account, what does this mean? | {
"text": "There is a pending transaction on my account, what does this mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962614178657532
},
{
"label": "POSITIVE",
"score": 0.0037385926116257906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do I activate my new card I just got? | {
"text": "How do I activate my new card I just got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973656535148621
},
{
"label": "POSITIVE",
"score": 0.00263436371460557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
If someone sends me money, will I be charged? | {
"text": "If someone sends me money, will I be charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981849789619446
},
{
"label": "POSITIVE",
"score": 0.0018150156829506159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Are there any charges for top ups? | {
"text": "Are there any charges for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979915618896484
},
{
"label": "POSITIVE",
"score": 0.002008472802117467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Do you accept US credit cards? | {
"text": "Do you accept US credit cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9508314728736877
},
{
"label": "POSITIVE",
"score": 0.04916851595044136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I've just moved and I need to change my details | {
"text": "I've just moved and I need to change my details"
} | [
{
"label": "NEGATIVE",
"score": 0.9944338202476501
},
{
"label": "POSITIVE",
"score": 0.005566225852817297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card. | {
"text": "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999312162399292
},
{
"label": "POSITIVE",
"score": 0.0006878970889374614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What reasons would cause my card payment to be cancelled? | {
"text": "What reasons would cause my card payment to be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996817111968994
},
{
"label": "POSITIVE",
"score": 0.000318265228997916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I withdrew money from the ATM and was overcharged. It said nothing about an extra fee. | {
"text": "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9992882609367371
},
{
"label": "POSITIVE",
"score": 0.0007117398199625313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I payed with the card and there was an extra fee? | {
"text": "I payed with the card and there was an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977116584777832
},
{
"label": "POSITIVE",
"score": 0.0022883324418216944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is there a fee for transferring money | {
"text": "Is there a fee for transferring money"
} | [
{
"label": "NEGATIVE",
"score": 0.9943299293518066
},
{
"label": "POSITIVE",
"score": 0.005670006852596998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What card types can I choose from? | {
"text": "What card types can I choose from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929245710372925
},
{
"label": "POSITIVE",
"score": 0.007075419649481773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
When does a UK transfer show up? | {
"text": "When does a UK transfer show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955358505249023
},
{
"label": "POSITIVE",
"score": 0.004464122466742992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
oh my god I lost my card! what should I do? | {
"text": "oh my god I lost my card! what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995567202568054
},
{
"label": "POSITIVE",
"score": 0.0004432740097399801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
My card payment wasn't declined | {
"text": "My card payment wasn't declined"
} | [
{
"label": "POSITIVE",
"score": 0.9904628396034241
},
{
"label": "NEGATIVE",
"score": 0.009537193924188614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Is there any fees associated with receiving money with this account? | {
"text": "Is there any fees associated with receiving money with this account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992995262145996
},
{
"label": "POSITIVE",
"score": 0.0007004142389632761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why does it show that my transfer is still pending? | {
"text": "Why does it show that my transfer is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980378746986389
},
{
"label": "POSITIVE",
"score": 0.0019621364772319794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
There is a withdrawal on my account that I don't remember initiating. | {
"text": "There is a withdrawal on my account that I don't remember initiating."
} | [
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.00043651473242789507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more? | {
"text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?"
} | [
{
"label": "NEGATIVE",
"score": 0.993353009223938
},
{
"label": "POSITIVE",
"score": 0.006646927911788225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I don't recognize what this payment on my statement would be for. | {
"text": "I don't recognize what this payment on my statement would be for."
} | [
{
"label": "NEGATIVE",
"score": 0.999601423740387
},
{
"label": "POSITIVE",
"score": 0.00039864095742814243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I want my card I just received to show up in the app. How do I do that? | {
"text": "I want my card I just received to show up in the app. How do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950228929519653
},
{
"label": "POSITIVE",
"score": 0.004977069329470396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What is the procedure for activating this card? | {
"text": "What is the procedure for activating this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959565997123718
},
{
"label": "POSITIVE",
"score": 0.004043335560709238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My card payment is being declined and I've tried several times. | {
"text": "My card payment is being declined and I've tried several times."
} | [
{
"label": "NEGATIVE",
"score": 0.7466522455215454
},
{
"label": "POSITIVE",
"score": 0.2533477544784546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I would like to be assisted with the activation of my card. | {
"text": "I would like to be assisted with the activation of my card."
} | [
{
"label": "POSITIVE",
"score": 0.6672766208648682
},
{
"label": "NEGATIVE",
"score": 0.3327234089374542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me? | {
"text": "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9163219928741455
},
{
"label": "POSITIVE",
"score": 0.08367796242237091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do I edit the personal details on my account? | {
"text": "How do I edit the personal details on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992029070854187
},
{
"label": "POSITIVE",
"score": 0.0007970947772264481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I need several disposable cards made per day. | {
"text": "I need several disposable cards made per day."
} | [
{
"label": "NEGATIVE",
"score": 0.9996412992477417
},
{
"label": "POSITIVE",
"score": 0.0003587295941542834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Where do your cards get delivered to? | {
"text": "Where do your cards get delivered to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986417889595032
},
{
"label": "POSITIVE",
"score": 0.0013582153478637338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How do I see my card in the app? | {
"text": "How do I see my card in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957161545753479
},
{
"label": "POSITIVE",
"score": 0.004283890128135681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
do i need to add money before i order a card | {
"text": "do i need to add money before i order a card"
} | [
{
"label": "NEGATIVE",
"score": 0.9992640614509583
},
{
"label": "POSITIVE",
"score": 0.0007359286537393928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can someone help me unblock my pin? | {
"text": "Can someone help me unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991193413734436
},
{
"label": "POSITIVE",
"score": 0.0008806078694760799
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What does it mean if my payment was reverted? | {
"text": "What does it mean if my payment was reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992668032646179
},
{
"label": "POSITIVE",
"score": 0.0007331793894991279
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Are you okay with exchanges to EUR? | {
"text": "Are you okay with exchanges to EUR?"
} | [
{
"label": "POSITIVE",
"score": 0.9906086921691895
},
{
"label": "NEGATIVE",
"score": 0.009391304105520248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees. | {
"text": "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9993938207626343
},
{
"label": "POSITIVE",
"score": 0.0006061702151782811
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I want to change the wrong exchange rate. | {
"text": "I want to change the wrong exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9997885823249817
},
{
"label": "POSITIVE",
"score": 0.00021137643489055336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What are Interbanks current exchange rates? | {
"text": "What are Interbanks current exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.998026430606842
},
{
"label": "POSITIVE",
"score": 0.001973585458472371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Why was there a transfer fee on my account? | {
"text": "Why was there a transfer fee on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993459582328796
},
{
"label": "POSITIVE",
"score": 0.0006540162721648812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How do I activate my card that just arrived? | {
"text": "How do I activate my card that just arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016041976632550359
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How do i access the auto top-up option? | {
"text": "How do i access the auto top-up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983965754508972
},
{
"label": "POSITIVE",
"score": 0.0016034531872719526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How long does it take to show a deposit I made to my balance? | {
"text": "How long does it take to show a deposit I made to my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994584918022156
},
{
"label": "POSITIVE",
"score": 0.0005415225168690085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My package is taking too long to arrive and I don't want it anymore. Can I get a refund? | {
"text": "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997205138206482
},
{
"label": "POSITIVE",
"score": 0.0002794716856442392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I did not have the right exchange rate applied to my situation of pulling out cash | {
"text": "I did not have the right exchange rate applied to my situation of pulling out cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9997815489768982
},
{
"label": "POSITIVE",
"score": 0.00021849504264537245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why would my transfer be declined? | {
"text": "Why would my transfer be declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948522448539734
},
{
"label": "POSITIVE",
"score": 0.005147785414010286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What ATM machines allow this card? | {
"text": "What ATM machines allow this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972993731498718
},
{
"label": "POSITIVE",
"score": 0.0027006068266928196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
What are then rules on beneficiaries? | {
"text": "What are then rules on beneficiaries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914492964744568
},
{
"label": "POSITIVE",
"score": 0.008550666272640228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Where do I go to get my new card linked? | {
"text": "Where do I go to get my new card linked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992320537567139
},
{
"label": "POSITIVE",
"score": 0.0007679229602217674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I have a cash withdrawal in my statement. Why is that? | {
"text": "I have a cash withdrawal in my statement. Why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991379976272583
},
{
"label": "POSITIVE",
"score": 0.0008620063890703022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What steps do I take to unblock my PIN? | {
"text": "What steps do I take to unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979532957077026
},
{
"label": "POSITIVE",
"score": 0.0020467094145715237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
stop the transaction | {
"text": "stop the transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9995189905166626
},
{
"label": "POSITIVE",
"score": 0.00048100232379511
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My card was declined | {
"text": "My card was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9968361854553223
},
{
"label": "POSITIVE",
"score": 0.0031638341024518013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I purchased something abroad, and the exchange rate that was applied was wrong. | {
"text": "I purchased something abroad, and the exchange rate that was applied was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996367692947388
},
{
"label": "POSITIVE",
"score": 0.0003632765437941998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why won't you let me name X as a beneficiary? | {
"text": "Why won't you let me name X as a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9864745736122131
},
{
"label": "POSITIVE",
"score": 0.0135254031047225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me? | {
"text": "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993683695793152
},
{
"label": "POSITIVE",
"score": 0.0006315985228866339
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Can I get some help to get me card activated? | {
"text": "Can I get some help to get me card activated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993463158607483
},
{
"label": "POSITIVE",
"score": 0.0006536684813909233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?! | {
"text": "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986079335212708
},
{
"label": "POSITIVE",
"score": 0.001392047735862434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently. | {
"text": "I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently."
} | [
{
"label": "NEGATIVE",
"score": 0.990679919719696
},
{
"label": "POSITIVE",
"score": 0.009320094250142574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Hi, I have done a topup, but my money was reverted. Please look into this issue. | {
"text": "Hi, I have done a topup, but my money was reverted. Please look into this issue."
} | [
{
"label": "NEGATIVE",
"score": 0.9831762313842773
},
{
"label": "POSITIVE",
"score": 0.01682376116514206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Can you elaborate on why I have an extra charge just for transferring? | {
"text": "Can you elaborate on why I have an extra charge just for transferring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981800317764282
},
{
"label": "POSITIVE",
"score": 0.0018199881305918097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What are your supported countries? | {
"text": "What are your supported countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9434143304824829
},
{
"label": "POSITIVE",
"score": 0.05658573657274246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Seems like my transfer was declined how come? | {
"text": "Seems like my transfer was declined how come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994369149208069
},
{
"label": "POSITIVE",
"score": 0.0005630532396025956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How many top-ups am I allowed to do? | {
"text": "How many top-ups am I allowed to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9145519733428955
},
{
"label": "POSITIVE",
"score": 0.08544804155826569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I moved and would like to change my address. | {
"text": "I moved and would like to change my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9126071929931641
},
{
"label": "POSITIVE",
"score": 0.08739279955625534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I've obtained the card, how do I enable it on the app? | {
"text": "I've obtained the card, how do I enable it on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968398809432983
},
{
"label": "POSITIVE",
"score": 0.0031601516529917717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks. | {
"text": "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks."
} | [
{
"label": "NEGATIVE",
"score": 0.9992800354957581
},
{
"label": "POSITIVE",
"score": 0.0007199434330686927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How can I activate my new card? I didn't recieve any information with it about how to do so. | {
"text": "How can I activate my new card? I didn't recieve any information with it about how to do so."
} | [
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.0004716452967841178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why did you decline my transfer? | {
"text": "Why did you decline my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986861348152161
},
{
"label": "POSITIVE",
"score": 0.0013138671638444066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Is it right that I've been charged for transferring money? | {
"text": "Is it right that I've been charged for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915995597839355
},
{
"label": "POSITIVE",
"score": 0.008400384336709976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How much are the rates of exchange? | {
"text": "How much are the rates of exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971798658370972
},
{
"label": "POSITIVE",
"score": 0.002820143010467291
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
My new card has not been delivered to my home yet. What is going on? | {
"text": "My new card has not been delivered to my home yet. What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992104768753052
},
{
"label": "POSITIVE",
"score": 0.0007895195158198476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What do I do when a charge has been made that I did not make? | {
"text": "What do I do when a charge has been made that I did not make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928378462791443
},
{
"label": "POSITIVE",
"score": 0.007162212394177914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why can't my beneficiary access my account? | {
"text": "Why can't my beneficiary access my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993972778320312
},
{
"label": "POSITIVE",
"score": 0.0006026647752150893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I made a deposit and the balance hasn't been updated. | {
"text": "I made a deposit and the balance hasn't been updated."
} | [
{
"label": "NEGATIVE",
"score": 0.9995583891868591
},
{
"label": "POSITIVE",
"score": 0.0004416535375639796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I need to exchange a currency - can I do that here? | {
"text": "I need to exchange a currency - can I do that here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994100332260132
},
{
"label": "POSITIVE",
"score": 0.000589922652579844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Am I limited on the amount of disposable cards I can possess? | {
"text": "Am I limited on the amount of disposable cards I can possess?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985951781272888
},
{
"label": "POSITIVE",
"score": 0.0014048476004973054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
when does my balance update for a transfer | {
"text": "when does my balance update for a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9854699373245239
},
{
"label": "POSITIVE",
"score": 0.014530089683830738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How long do I have to wait for my transaction to be completed? | {
"text": "How long do I have to wait for my transaction to be completed?"
} | [
{
"label": "NEGATIVE",
"score": 0.997793436050415
},
{
"label": "POSITIVE",
"score": 0.0022065697703510523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees? | {
"text": "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988032579421997
},
{
"label": "POSITIVE",
"score": 0.0011967071332037449
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can I track my card while it is in the process of delivery? | {
"text": "Can I track my card while it is in the process of delivery?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982336759567261
},
{
"label": "POSITIVE",
"score": 0.001766312401741743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How do I make my transfer go through | {
"text": "How do I make my transfer go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9946927428245544
},
{
"label": "POSITIVE",
"score": 0.005307294428348541
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Could you please put a freeze on my card? There are some payments on it that I don't know where they came from. | {
"text": "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from."
} | [
{
"label": "NEGATIVE",
"score": 0.9988003969192505
},
{
"label": "POSITIVE",
"score": 0.0011995420791208744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not? | {
"text": "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994200468063354
},
{
"label": "POSITIVE",
"score": 0.0005800258950330317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I no longer want this can i cancel my purchase? | {
"text": "I no longer want this can i cancel my purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996397495269775
},
{
"label": "POSITIVE",
"score": 0.0003602522483561188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My top-up didn't work. | {
"text": "My top-up didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997764229774475
},
{
"label": "POSITIVE",
"score": 0.0002235616702819243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How do I shut down my account and get out of this company? | {
"text": "How do I shut down my account and get out of this company?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994989633560181
},
{
"label": "POSITIVE",
"score": 0.0005010247696191072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How do I request a disposable virtual card? | {
"text": "How do I request a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994615912437439
},
{
"label": "POSITIVE",
"score": 0.0005384032265283167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Can I top-up via Apple Pay? | {
"text": "Can I top-up via Apple Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.997665524482727
},
{
"label": "POSITIVE",
"score": 0.0023344450164586306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away. | {
"text": "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away."
} | [
{
"label": "POSITIVE",
"score": 0.9507683515548706
},
{
"label": "NEGATIVE",
"score": 0.0492316298186779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |