text
stringlengths
13
409
inputs
dict
prediction
listlengths
2
2
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
I need to change my card PIN.
{ "text": "I need to change my card PIN." }
[ { "label": "NEGATIVE", "score": 0.9993699193000793 }, { "label": "POSITIVE", "score": 0.0006301422836259007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
How many top-ups can I use?
{ "text": "How many top-ups can I use?" }
[ { "label": "NEGATIVE", "score": 0.9900773763656616 }, { "label": "POSITIVE", "score": 0.009922608733177185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I don't think I made this transaction on my statement
{ "text": "I don't think I made this transaction on my statement" }
[ { "label": "NEGATIVE", "score": 0.9969423413276672 }, { "label": "POSITIVE", "score": 0.0030576905701309443 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
can i verify my identity i the app
{ "text": "can i verify my identity i the app" }
[ { "label": "NEGATIVE", "score": 0.9711489677429199 }, { "label": "POSITIVE", "score": 0.02885107509791851 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
My credit card was just denied for top up! Can you tell me why this happened and what's going on?
{ "text": "My credit card was just denied for top up! Can you tell me why this happened and what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9991707801818848 }, { "label": "POSITIVE", "score": 0.0008293051505461335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I could not access my money at the ATM
{ "text": "I could not access my money at the ATM" }
[ { "label": "NEGATIVE", "score": 0.9996825456619263 }, { "label": "POSITIVE", "score": 0.0003175203164573759 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?
{ "text": "I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?" }
[ { "label": "NEGATIVE", "score": 0.9993113279342651 }, { "label": "POSITIVE", "score": 0.0006886596092954278 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Is it possible to get one of your cards in the European Union?
{ "text": "Is it possible to get one of your cards in the European Union?" }
[ { "label": "NEGATIVE", "score": 0.9899584650993347 }, { "label": "POSITIVE", "score": 0.010041599161922932 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
The app has rejected my top up.
{ "text": "The app has rejected my top up." }
[ { "label": "NEGATIVE", "score": 0.9997175335884094 }, { "label": "POSITIVE", "score": 0.0002824185648933053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
What is the maximum number of transactions that I can put on a disposable card?
{ "text": "What is the maximum number of transactions that I can put on a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9958851933479309 }, { "label": "POSITIVE", "score": 0.004114829003810883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I need to know where I can withdraw money.
{ "text": "I need to know where I can withdraw money." }
[ { "label": "NEGATIVE", "score": 0.99960857629776 }, { "label": "POSITIVE", "score": 0.0003914360422641039 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
There are automatic debits on my account that I did not make.
{ "text": "There are automatic debits on my account that I did not make." }
[ { "label": "NEGATIVE", "score": 0.9849514365196228 }, { "label": "POSITIVE", "score": 0.01504852157086134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.
{ "text": "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up." }
[ { "label": "NEGATIVE", "score": 0.9988555908203125 }, { "label": "POSITIVE", "score": 0.001144454930908978 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Today I used my card at a restaurant and it was declined. Why?
{ "text": "Today I used my card at a restaurant and it was declined. Why?" }
[ { "label": "NEGATIVE", "score": 0.9981604218482971 }, { "label": "POSITIVE", "score": 0.0018395649967715144 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Can I change my PIN if I want to?
{ "text": "Can I change my PIN if I want to?" }
[ { "label": "NEGATIVE", "score": 0.999210000038147 }, { "label": "POSITIVE", "score": 0.0007899137563072145 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Help me! I don't know what my password is.
{ "text": "Help me! I don't know what my password is." }
[ { "label": "NEGATIVE", "score": 0.999545156955719 }, { "label": "POSITIVE", "score": 0.00045486452290788293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.
{ "text": "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about." }
[ { "label": "NEGATIVE", "score": 0.9852812886238098 }, { "label": "POSITIVE", "score": 0.01471866574138403 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Why did I get charged a fee, I thought it was free?
{ "text": "Why did I get charged a fee, I thought it was free?" }
[ { "label": "NEGATIVE", "score": 0.9974905252456665 }, { "label": "POSITIVE", "score": 0.0025094884913414717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I didn't make a payment at this business.
{ "text": "I didn't make a payment at this business." }
[ { "label": "NEGATIVE", "score": 0.9995647072792053 }, { "label": "POSITIVE", "score": 0.00043525610817596316 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I'd like to get another card
{ "text": "I'd like to get another card" }
[ { "label": "NEGATIVE", "score": 0.978425145149231 }, { "label": "POSITIVE", "score": 0.021574852988123894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I seem to of forgotten my passcode.
{ "text": "I seem to of forgotten my passcode." }
[ { "label": "NEGATIVE", "score": 0.9997219443321228 }, { "label": "POSITIVE", "score": 0.0002779848291538656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
My latest transfer seems to be missing.
{ "text": "My latest transfer seems to be missing." }
[ { "label": "NEGATIVE", "score": 0.9997665286064148 }, { "label": "POSITIVE", "score": 0.00023351739218924195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
My card failed to work when I was shopping in a store
{ "text": "My card failed to work when I was shopping in a store" }
[ { "label": "NEGATIVE", "score": 0.9997637867927551 }, { "label": "POSITIVE", "score": 0.00023620470892637968 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Transferred to account is not successful, help please?
{ "text": "Transferred to account is not successful, help please?" }
[ { "label": "NEGATIVE", "score": 0.9997699856758118 }, { "label": "POSITIVE", "score": 0.00023001823865342885 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
{ "text": "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?" }
[ { "label": "NEGATIVE", "score": 0.9996203184127808 }, { "label": "POSITIVE", "score": 0.000379643082851544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card.
{ "text": "I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card." }
[ { "label": "NEGATIVE", "score": 0.9991428852081299 }, { "label": "POSITIVE", "score": 0.000857153965625912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
why and how soon do I have to have proof of identity to you?
{ "text": "why and how soon do I have to have proof of identity to you?" }
[ { "label": "NEGATIVE", "score": 0.999180018901825 }, { "label": "POSITIVE", "score": 0.0008199656731449068 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
Why was I charged twice for my item!
{ "text": "Why was I charged twice for my item!" }
[ { "label": "NEGATIVE", "score": 0.9908609390258789 }, { "label": "POSITIVE", "score": 0.009139074012637138 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Is there a charge for topping up by card?
{ "text": "Is there a charge for topping up by card?" }
[ { "label": "NEGATIVE", "score": 0.9957068562507629 }, { "label": "POSITIVE", "score": 0.00429312139749527 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I bought something and I take issue with the exchange rate applied.
{ "text": "I bought something and I take issue with the exchange rate applied." }
[ { "label": "NEGATIVE", "score": 0.9294815063476562 }, { "label": "POSITIVE", "score": 0.07051852345466614 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Why would a transfer to a beneficiary not go through?
{ "text": "Why would a transfer to a beneficiary not go through?" }
[ { "label": "NEGATIVE", "score": 0.9977931976318359 }, { "label": "POSITIVE", "score": 0.002206800738349557 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Show me where to order my card.
{ "text": "Show me where to order my card." }
[ { "label": "NEGATIVE", "score": 0.9869158267974854 }, { "label": "POSITIVE", "score": 0.013084139674901962 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
What US cards do you accept? I only have 1 other.
{ "text": "What US cards do you accept? I only have 1 other." }
[ { "label": "NEGATIVE", "score": 0.9915888905525208 }, { "label": "POSITIVE", "score": 0.00841114018112421 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.
{ "text": "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered." }
[ { "label": "NEGATIVE", "score": 0.9992875456809998 }, { "label": "POSITIVE", "score": 0.0007124934927560389 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Is my new card activated?
{ "text": "Is my new card activated?" }
[ { "label": "NEGATIVE", "score": 0.992770254611969 }, { "label": "POSITIVE", "score": 0.007229737471789122 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
is my pin the same as my passcode
{ "text": "is my pin the same as my passcode" }
[ { "label": "NEGATIVE", "score": 0.994724690914154 }, { "label": "POSITIVE", "score": 0.005275328177958727 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
I made a payment that's pending. Will it go through?
{ "text": "I made a payment that's pending. Will it go through?" }
[ { "label": "NEGATIVE", "score": 0.9901888966560364 }, { "label": "POSITIVE", "score": 0.009811053052544594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Do you do business in the EU?
{ "text": "Do you do business in the EU?" }
[ { "label": "NEGATIVE", "score": 0.9730347990989685 }, { "label": "POSITIVE", "score": 0.026965150609612465 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
When I got cash I believe that the exchange rate was wrong
{ "text": "When I got cash I believe that the exchange rate was wrong" }
[ { "label": "NEGATIVE", "score": 0.9992960691452026 }, { "label": "POSITIVE", "score": 0.0007038737530820072 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
How do I contact customer support about my declined transfer?
{ "text": "How do I contact customer support about my declined transfer?" }
[ { "label": "NEGATIVE", "score": 0.9988850951194763 }, { "label": "POSITIVE", "score": 0.0011148751946166158 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I was mugged. They took everything. I can't use the app. What do I do?
{ "text": "I was mugged. They took everything. I can't use the app. What do I do?" }
[ { "label": "NEGATIVE", "score": 0.999031662940979 }, { "label": "POSITIVE", "score": 0.0009683970711193979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
I've been charged an extra £1 and I don't know what it's for
{ "text": "I've been charged an extra £1 and I don't know what it's for" }
[ { "label": "NEGATIVE", "score": 0.9984399676322937 }, { "label": "POSITIVE", "score": 0.0015600170008838177 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How long is the wait for a money transfer to post?
{ "text": "How long is the wait for a money transfer to post?" }
[ { "label": "NEGATIVE", "score": 0.999406099319458 }, { "label": "POSITIVE", "score": 0.0005939367692917585 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I see an extra $1  charge on my statement, why is this?
{ "text": "I see an extra $1  charge on my statement, why is this?" }
[ { "label": "NEGATIVE", "score": 0.9978725910186768 }, { "label": "POSITIVE", "score": 0.002127394312992692 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How many transactions can I do with my disposable card?
{ "text": "How many transactions can I do with my disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9986061453819275 }, { "label": "POSITIVE", "score": 0.0013938996708020568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Show me where I can see the PIN?
{ "text": "Show me where I can see the PIN?" }
[ { "label": "NEGATIVE", "score": 0.9965869188308716 }, { "label": "POSITIVE", "score": 0.003413052763789892 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
How long until I see a cash withdrawal?
{ "text": "How long until I see a cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9988870024681091 }, { "label": "POSITIVE", "score": 0.0011129926424473524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Why can't I transfer to another account?
{ "text": "Why can't I transfer to another account?" }
[ { "label": "NEGATIVE", "score": 0.997766375541687 }, { "label": "POSITIVE", "score": 0.0022336875554174185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
My cash withdrawl has the wrong rate of exchange.
{ "text": "My cash withdrawl has the wrong rate of exchange." }
[ { "label": "NEGATIVE", "score": 0.9996744394302368 }, { "label": "POSITIVE", "score": 0.0003256145864725113 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Top-up is loaded into the card and no update.
{ "text": "Top-up is loaded into the card and no update." }
[ { "label": "NEGATIVE", "score": 0.9993988275527954 }, { "label": "POSITIVE", "score": 0.0006011574878357351 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
What's the earliest time to receive my card?
{ "text": "What's the earliest time to receive my card?" }
[ { "label": "NEGATIVE", "score": 0.9657217860221863 }, { "label": "POSITIVE", "score": 0.03427824378013611 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
I'm waiting for my transaction to complete.
{ "text": "I'm waiting for my transaction to complete." }
[ { "label": "NEGATIVE", "score": 0.9979221224784851 }, { "label": "POSITIVE", "score": 0.00207786844111979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Where do i find my PIN?
{ "text": "Where do i find my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9986398816108704 }, { "label": "POSITIVE", "score": 0.0013601300306618214 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Why hasn't my son received the transfer I sent to him earlier?
{ "text": "Why hasn't my son received the transfer I sent to him earlier?" }
[ { "label": "NEGATIVE", "score": 0.9991543292999268 }, { "label": "POSITIVE", "score": 0.0008456704090349376 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Can I convert money into different currencies?
{ "text": "Can I convert money into different currencies?" }
[ { "label": "NEGATIVE", "score": 0.9984862804412842 }, { "label": "POSITIVE", "score": 0.0015136522706598043 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Where are cards available to order?
{ "text": "Where are cards available to order?" }
[ { "label": "NEGATIVE", "score": 0.9990373849868774 }, { "label": "POSITIVE", "score": 0.0009625971433706582 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I'm interested in using fiat currencies, which do you support?
{ "text": "I'm interested in using fiat currencies, which do you support?" }
[ { "label": "NEGATIVE", "score": 0.829599142074585 }, { "label": "POSITIVE", "score": 0.17040079832077026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
I need a hand here, I need to top up cash.
{ "text": "I need a hand here, I need to top up cash." }
[ { "label": "NEGATIVE", "score": 0.9989940524101257 }, { "label": "POSITIVE", "score": 0.001005913014523685 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Is it free to send out more cards?
{ "text": "Is it free to send out more cards?" }
[ { "label": "NEGATIVE", "score": 0.993122398853302 }, { "label": "POSITIVE", "score": 0.006877596024423838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Are there any ATM's near me that accept this card?
{ "text": "Are there any ATM's near me that accept this card?" }
[ { "label": "NEGATIVE", "score": 0.9969047904014587 }, { "label": "POSITIVE", "score": 0.003095183987170458 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
I have a trasnger that is pending and wondered about it.
{ "text": "I have a trasnger that is pending and wondered about it." }
[ { "label": "POSITIVE", "score": 0.9573963284492493 }, { "label": "NEGATIVE", "score": 0.04260362684726715 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
My source of funds need verification.
{ "text": "My source of funds need verification." }
[ { "label": "NEGATIVE", "score": 0.9974591135978699 }, { "label": "POSITIVE", "score": 0.00254087895154953 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
I can't find the auto-top up option.
{ "text": "I can't find the auto-top up option." }
[ { "label": "NEGATIVE", "score": 0.9993507266044617 }, { "label": "POSITIVE", "score": 0.0006492425454780459 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Are extra cards free?
{ "text": "Are extra cards free?" }
[ { "label": "NEGATIVE", "score": 0.9929476976394653 }, { "label": "POSITIVE", "score": 0.007052279077470303 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
{ "text": "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far." }
[ { "label": "POSITIVE", "score": 0.9972195625305176 }, { "label": "NEGATIVE", "score": 0.002780475188046694 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
What source do my fund come from?
{ "text": "What source do my fund come from?" }
[ { "label": "NEGATIVE", "score": 0.9964951872825623 }, { "label": "POSITIVE", "score": 0.0035047822166234255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
I need to add my new address now that I've moved.
{ "text": "I need to add my new address now that I've moved." }
[ { "label": "NEGATIVE", "score": 0.998601496219635 }, { "label": "POSITIVE", "score": 0.0013984882971271873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!
{ "text": "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!" }
[ { "label": "NEGATIVE", "score": 0.9997021555900574 }, { "label": "POSITIVE", "score": 0.000297794584184885 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
How do I link the new card that I just got from you guys?
{ "text": "How do I link the new card that I just got from you guys?" }
[ { "label": "NEGATIVE", "score": 0.9973082542419434 }, { "label": "POSITIVE", "score": 0.0026917243376374245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I want to choose a new PIN.
{ "text": "I want to choose a new PIN." }
[ { "label": "NEGATIVE", "score": 0.9982439279556274 }, { "label": "POSITIVE", "score": 0.0017561049899086356 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
How do I edit my details?
{ "text": "How do I edit my details?" }
[ { "label": "NEGATIVE", "score": 0.9991663694381714 }, { "label": "POSITIVE", "score": 0.0008337064646184444 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Is it possible for me to change my PIN number?
{ "text": "Is it possible for me to change my PIN number?" }
[ { "label": "NEGATIVE", "score": 0.9992420673370361 }, { "label": "POSITIVE", "score": 0.0007579614757560194 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I paid with my card and got charged an extra fee, what's up with that?
{ "text": "I paid with my card and got charged an extra fee, what's up with that?" }
[ { "label": "NEGATIVE", "score": 0.9959724545478821 }, { "label": "POSITIVE", "score": 0.0040275645442306995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Why is my app showing me taking money that I did not take out?
{ "text": "Why is my app showing me taking money that I did not take out?" }
[ { "label": "NEGATIVE", "score": 0.9990221261978149 }, { "label": "POSITIVE", "score": 0.0009779270039871335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Can I pay for my gas using my Apple watch?
{ "text": "Can I pay for my gas using my Apple watch?" }
[ { "label": "NEGATIVE", "score": 0.9993731379508972 }, { "label": "POSITIVE", "score": 0.0006269002915360034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
My card won't let me withdraw money.
{ "text": "My card won't let me withdraw money." }
[ { "label": "POSITIVE", "score": 0.9980267882347107 }, { "label": "NEGATIVE", "score": 0.0019731984939426184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Please help me. I don't know my code to get into the app.
{ "text": "Please help me. I don't know my code to get into the app." }
[ { "label": "NEGATIVE", "score": 0.999392032623291 }, { "label": "POSITIVE", "score": 0.0006079417653381824 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
I have an unusual payment in my statement
{ "text": "I have an unusual payment in my statement" }
[ { "label": "NEGATIVE", "score": 0.7210612893104553 }, { "label": "POSITIVE", "score": 0.2789387106895447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
How do I track the card you sent me?
{ "text": "How do I track the card you sent me?" }
[ { "label": "NEGATIVE", "score": 0.9986407160758972 }, { "label": "POSITIVE", "score": 0.0013592725154012442 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Why am I not allowed to transfer money to my cryptocurrency exchange?
{ "text": "Why am I not allowed to transfer money to my cryptocurrency exchange?" }
[ { "label": "NEGATIVE", "score": 0.9987001419067383 }, { "label": "POSITIVE", "score": 0.001299807452596724 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Am I able to top up with this cheque I received?
{ "text": "Am I able to top up with this cheque I received?" }
[ { "label": "NEGATIVE", "score": 0.9856385588645935 }, { "label": "POSITIVE", "score": 0.01436151284724474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
what currencies do you accept?
{ "text": "what currencies do you accept?" }
[ { "label": "POSITIVE", "score": 0.8393539786338806 }, { "label": "NEGATIVE", "score": 0.1606459766626358 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
I have the funds, why can I not use my top-up?
{ "text": "I have the funds, why can I not use my top-up?" }
[ { "label": "NEGATIVE", "score": 0.9951648712158203 }, { "label": "POSITIVE", "score": 0.00483514741063118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
You can use it anywhere that accepts Mastercard.
{ "text": "You can use it anywhere that accepts Mastercard." }
[ { "label": "NEGATIVE", "score": 0.8139572143554688 }, { "label": "POSITIVE", "score": 0.18604281544685364 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?
{ "text": "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?" }
[ { "label": "NEGATIVE", "score": 0.9995487332344055 }, { "label": "POSITIVE", "score": 0.0004512426967266947 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I have not seen any changes in my account balance(s) after making a transfer.
{ "text": "I have not seen any changes in my account balance(s) after making a transfer." }
[ { "label": "NEGATIVE", "score": 0.9979876279830933 }, { "label": "POSITIVE", "score": 0.0020123079884797335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I see I was charged $1 for a transaction.
{ "text": "I see I was charged $1 for a transaction." }
[ { "label": "NEGATIVE", "score": 0.9939250349998474 }, { "label": "POSITIVE", "score": 0.006074916105717421 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How do I link one of your card that I already have?
{ "text": "How do I link one of your card that I already have?" }
[ { "label": "NEGATIVE", "score": 0.9969923496246338 }, { "label": "POSITIVE", "score": 0.003007635474205017 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I am not receiving the correct exchange rate on my card.
{ "text": "I am not receiving the correct exchange rate on my card." }
[ { "label": "NEGATIVE", "score": 0.999794065952301 }, { "label": "POSITIVE", "score": 0.0002059355319943279 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I need my PIN, where is it?
{ "text": "I need my PIN, where is it?" }
[ { "label": "NEGATIVE", "score": 0.9995405673980713 }, { "label": "POSITIVE", "score": 0.00045950605999678373 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
How long will it take for the money to reach my account?
{ "text": "How long will it take for the money to reach my account?" }
[ { "label": "NEGATIVE", "score": 0.999393105506897 }, { "label": "POSITIVE", "score": 0.0006069292430765927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Is there a problem that makes my payments show pending?
{ "text": "Is there a problem that makes my payments show pending?" }
[ { "label": "NEGATIVE", "score": 0.999189555644989 }, { "label": "POSITIVE", "score": 0.000810486963018775 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
When will my new card be delivered?
{ "text": "When will my new card be delivered?" }
[ { "label": "NEGATIVE", "score": 0.998384952545166 }, { "label": "POSITIVE", "score": 0.0016150082228705287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I want to end my account
{ "text": "I want to end my account" }
[ { "label": "NEGATIVE", "score": 0.9993880987167358 }, { "label": "POSITIVE", "score": 0.0006119360914453864 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
How would I top up with a cheque?
{ "text": "How would I top up with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9974767565727234 }, { "label": "POSITIVE", "score": 0.0025232164189219475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I have a disposable card but it does not work?
{ "text": "I have a disposable card but it does not work?" }
[ { "label": "NEGATIVE", "score": 0.9997201561927795 }, { "label": "POSITIVE", "score": 0.00027984415646642447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
I was removing a dollar amount from my account and now don't have access to my card.
{ "text": "I was removing a dollar amount from my account and now don't have access to my card." }
[ { "label": "NEGATIVE", "score": 0.9997549653053284 }, { "label": "POSITIVE", "score": 0.0002450274769216776 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
I want to transfer money to a beneficiary, but I couldn't.
{ "text": "I want to transfer money to a beneficiary, but I couldn't." }
[ { "label": "NEGATIVE", "score": 0.9988957643508911 }, { "label": "POSITIVE", "score": 0.0011041904799640179 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
How do I change my address ?
{ "text": "How do I change my address ?" }
[ { "label": "NEGATIVE", "score": 0.9993242025375366 }, { "label": "POSITIVE", "score": 0.000675869348924607 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Does this program take SWIFT transfers?
{ "text": "Does this program take SWIFT transfers?" }
[ { "label": "NEGATIVE", "score": 0.9982646107673645 }, { "label": "POSITIVE", "score": 0.001735436962917447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null