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why did my account decline a incoming transfer
{ "text": "why did my account decline a incoming transfer" }
[ { "label": "NEGATIVE", "score": 0.9988688826560974 }, { "label": "POSITIVE", "score": 0.0011311377165839076 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I had to pay money for paying with my card.
{ "text": "I had to pay money for paying with my card." }
[ { "label": "NEGATIVE", "score": 0.999367892742157 }, { "label": "POSITIVE", "score": 0.000632098875939846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How come my cash withdrawal came with an unnecessary fee?!
{ "text": "How come my cash withdrawal came with an unnecessary fee?!" }
[ { "label": "NEGATIVE", "score": 0.9997472167015076 }, { "label": "POSITIVE", "score": 0.0002528037584852427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Why was my exchange rate a different amount than usual?
{ "text": "Why was my exchange rate a different amount than usual?" }
[ { "label": "NEGATIVE", "score": 0.9949206709861755 }, { "label": "POSITIVE", "score": 0.005079298745840788 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Card activation is not working. What do i do?
{ "text": "Card activation is not working. What do i do?" }
[ { "label": "NEGATIVE", "score": 0.9997976422309875 }, { "label": "POSITIVE", "score": 0.00020243090693838894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
How old do you need to be to open an account?
{ "text": "How old do you need to be to open an account?" }
[ { "label": "NEGATIVE", "score": 0.9995337724685669 }, { "label": "POSITIVE", "score": 0.00046630683937110007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
Where do you mail physical cards?
{ "text": "Where do you mail physical cards?" }
[ { "label": "NEGATIVE", "score": 0.9978394508361816 }, { "label": "POSITIVE", "score": 0.002160497475415468 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
i want to get my salary deposited as pesos?
{ "text": "i want to get my salary deposited as pesos?" }
[ { "label": "NEGATIVE", "score": 0.9994726777076721 }, { "label": "POSITIVE", "score": 0.0005273150163702667 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
The ATM didn't give me what I asked for but my balance says it did
{ "text": "The ATM didn't give me what I asked for but my balance says it did" }
[ { "label": "NEGATIVE", "score": 0.6097856163978577 }, { "label": "POSITIVE", "score": 0.39021438360214233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
why has a cash withdrawal charged me?
{ "text": "why has a cash withdrawal charged me?" }
[ { "label": "NEGATIVE", "score": 0.999071478843689 }, { "label": "POSITIVE", "score": 0.000928523309994489 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Is there any reason why my card didn't work when I tried to top up?
{ "text": "Is there any reason why my card didn't work when I tried to top up?" }
[ { "label": "NEGATIVE", "score": 0.999643087387085 }, { "label": "POSITIVE", "score": 0.00035684643080458045 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
pending transaction?
{ "text": "pending transaction?" }
[ { "label": "NEGATIVE", "score": 0.9636998176574707 }, { "label": "POSITIVE", "score": 0.03630013018846512 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?
{ "text": "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?" }
[ { "label": "NEGATIVE", "score": 0.9969775676727295 }, { "label": "POSITIVE", "score": 0.0030224851798266172 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?
{ "text": "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?" }
[ { "label": "NEGATIVE", "score": 0.9978286623954773 }, { "label": "POSITIVE", "score": 0.002171365777030587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
where do I go to top up with cash?
{ "text": "where do I go to top up with cash?" }
[ { "label": "NEGATIVE", "score": 0.9932042360305786 }, { "label": "POSITIVE", "score": 0.006795794237405062 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
There is a payment done with my card which i definitely did not do.Never seen that name before.
{ "text": "There is a payment done with my card which i definitely did not do.Never seen that name before." }
[ { "label": "NEGATIVE", "score": 0.989696741104126 }, { "label": "POSITIVE", "score": 0.010303276591002941 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
No option to top up with a cheque ?
{ "text": "No option to top up with a cheque ?" }
[ { "label": "NEGATIVE", "score": 0.9993430972099304 }, { "label": "POSITIVE", "score": 0.0006568875396624207 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Let me know what the steps for the identity checks are
{ "text": "Let me know what the steps for the identity checks are" }
[ { "label": "NEGATIVE", "score": 0.9911035299301147 }, { "label": "POSITIVE", "score": 0.008896436542272568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
how long does it take for a transfer to arrive
{ "text": "how long does it take for a transfer to arrive" }
[ { "label": "NEGATIVE", "score": 0.9974538683891296 }, { "label": "POSITIVE", "score": 0.0025461658369749784 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Is it possible for me to top up with a cheque?
{ "text": "Is it possible for me to top up with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9952111840248108 }, { "label": "POSITIVE", "score": 0.004788820166140795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Where do I find our how to get a physical card?
{ "text": "Where do I find our how to get a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9994811415672302 }, { "label": "POSITIVE", "score": 0.0005188857903704047 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I have my card now how do I activate it?
{ "text": "I have my card now how do I activate it?" }
[ { "label": "NEGATIVE", "score": 0.9964205026626587 }, { "label": "POSITIVE", "score": 0.003579499665647745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
My card has been stolen. I reported it with the police, but I need to report it with you as well.
{ "text": "My card has been stolen. I reported it with the police, but I need to report it with you as well." }
[ { "label": "NEGATIVE", "score": 0.9782778024673462 }, { "label": "POSITIVE", "score": 0.021722139790654182 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
{ "text": "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working." }
[ { "label": "NEGATIVE", "score": 0.9992214441299438 }, { "label": "POSITIVE", "score": 0.0007785495836287737 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I tried to get funds in hard cash but it was rejected!
{ "text": "I tried to get funds in hard cash but it was rejected!" }
[ { "label": "NEGATIVE", "score": 0.9991733431816101 }, { "label": "POSITIVE", "score": 0.0008265693904832006 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Where can I edit personal details?
{ "text": "Where can I edit personal details?" }
[ { "label": "NEGATIVE", "score": 0.9994906187057495 }, { "label": "POSITIVE", "score": 0.0005093248910270631 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
How can you transfer my salary to my correct currency?
{ "text": "How can you transfer my salary to my correct currency?" }
[ { "label": "NEGATIVE", "score": 0.9994603991508484 }, { "label": "POSITIVE", "score": 0.0005396522465161979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
Card payment is showing as pending
{ "text": "Card payment is showing as pending" }
[ { "label": "NEGATIVE", "score": 0.959458589553833 }, { "label": "POSITIVE", "score": 0.040541425347328186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Can cards be delivered? Where?
{ "text": "Can cards be delivered? Where?" }
[ { "label": "NEGATIVE", "score": 0.996701180934906 }, { "label": "POSITIVE", "score": 0.0032987608574330807 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Why has my deposit in the ATM not cleared yet?
{ "text": "Why has my deposit in the ATM not cleared yet?" }
[ { "label": "NEGATIVE", "score": 0.9994331002235413 }, { "label": "POSITIVE", "score": 0.0005669333040714264 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
can you assist me in activating my card?
{ "text": "can you assist me in activating my card?" }
[ { "label": "NEGATIVE", "score": 0.5182845592498779 }, { "label": "POSITIVE", "score": 0.4817153811454773 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Why can't my beneficiary get access?
{ "text": "Why can't my beneficiary get access?" }
[ { "label": "NEGATIVE", "score": 0.9992584586143494 }, { "label": "POSITIVE", "score": 0.0007415118743665516 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Do you supply both Visa and Mastercard?
{ "text": "Do you supply both Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.983625054359436 }, { "label": "POSITIVE", "score": 0.016374992206692696 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
It's been a couple days how much longer do I have to wait for my transfer?
{ "text": "It's been a couple days how much longer do I have to wait for my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9971129894256592 }, { "label": "POSITIVE", "score": 0.00288703222759068 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
I didn't set up the direct debit I have
{ "text": "I didn't set up the direct debit I have" }
[ { "label": "NEGATIVE", "score": 0.9994940757751465 }, { "label": "POSITIVE", "score": 0.0005059639224782586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.
{ "text": "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred." }
[ { "label": "NEGATIVE", "score": 0.9982364177703857 }, { "label": "POSITIVE", "score": 0.0017636142438277602 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
{ "text": "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?" }
[ { "label": "NEGATIVE", "score": 0.9971866011619568 }, { "label": "POSITIVE", "score": 0.0028133466839790344 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.
{ "text": "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through." }
[ { "label": "NEGATIVE", "score": 0.9985495209693909 }, { "label": "POSITIVE", "score": 0.0014504408463835716 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
How much does it cost for additional cards?
{ "text": "How much does it cost for additional cards?" }
[ { "label": "NEGATIVE", "score": 0.999315619468689 }, { "label": "POSITIVE", "score": 0.0006844240706413984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
There is a missing transfer on my account
{ "text": "There is a missing transfer on my account" }
[ { "label": "NEGATIVE", "score": 0.9996201992034912 }, { "label": "POSITIVE", "score": 0.000379727192921564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Where can I get a new passcode?
{ "text": "Where can I get a new passcode?" }
[ { "label": "NEGATIVE", "score": 0.999605119228363 }, { "label": "POSITIVE", "score": 0.00039489587652496994 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
Still waiting on my refund...
{ "text": "Still waiting on my refund..." }
[ { "label": "NEGATIVE", "score": 0.9920478463172913 }, { "label": "POSITIVE", "score": 0.007952102459967136 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
How do I get my money back for something I bought?
{ "text": "How do I get my money back for something I bought?" }
[ { "label": "NEGATIVE", "score": 0.9995166063308716 }, { "label": "POSITIVE", "score": 0.0004833389539271593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I just noticed my transfer was declined and I don't know why. Can you help me?
{ "text": "I just noticed my transfer was declined and I don't know why. Can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9979275465011597 }, { "label": "POSITIVE", "score": 0.002072384115308523 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Since I just got married I need to change my name.
{ "text": "Since I just got married I need to change my name." }
[ { "label": "NEGATIVE", "score": 0.9991996884346008 }, { "label": "POSITIVE", "score": 0.0008002952672541142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...
{ "text": "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though..." }
[ { "label": "NEGATIVE", "score": 0.9978736639022827 }, { "label": "POSITIVE", "score": 0.002126379171386361 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Why was my transfer charged a fee?
{ "text": "Why was my transfer charged a fee?" }
[ { "label": "NEGATIVE", "score": 0.9987001419067383 }, { "label": "POSITIVE", "score": 0.0012998521560803056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Why are you charging me a transfer fee?
{ "text": "Why are you charging me a transfer fee?" }
[ { "label": "NEGATIVE", "score": 0.9984807372093201 }, { "label": "POSITIVE", "score": 0.001519303652457893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What is the charge to make a transfer
{ "text": "What is the charge to make a transfer" }
[ { "label": "POSITIVE", "score": 0.9790231585502625 }, { "label": "NEGATIVE", "score": 0.020976915955543518 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?
{ "text": "I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?" }
[ { "label": "NEGATIVE", "score": 0.9991625547409058 }, { "label": "POSITIVE", "score": 0.0008375128963962197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
The app isn't letting me log in, but my info is correct.
{ "text": "The app isn't letting me log in, but my info is correct." }
[ { "label": "POSITIVE", "score": 0.9987755417823792 }, { "label": "NEGATIVE", "score": 0.001224394654855132 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
i have used my card online before and wasn't charged, why am i charged now
{ "text": "i have used my card online before and wasn't charged, why am i charged now" }
[ { "label": "NEGATIVE", "score": 0.9944157600402832 }, { "label": "POSITIVE", "score": 0.005584207363426685 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
If I am not in the country and I need to change my PIN, how can this be done?
{ "text": "If I am not in the country and I need to change my PIN, how can this be done?" }
[ { "label": "NEGATIVE", "score": 0.9995548129081726 }, { "label": "POSITIVE", "score": 0.0004451861314009875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Why is there a fee associated with card use?
{ "text": "Why is there a fee associated with card use?" }
[ { "label": "NEGATIVE", "score": 0.9979743361473083 }, { "label": "POSITIVE", "score": 0.002025664085522294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How do I create a disposable virtual card?
{ "text": "How do I create a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9994440674781799 }, { "label": "POSITIVE", "score": 0.0005559278069995344 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
Where can I use my card to pay?
{ "text": "Where can I use my card to pay?" }
[ { "label": "NEGATIVE", "score": 0.9992765784263611 }, { "label": "POSITIVE", "score": 0.0007234904333017766 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
Why haven't I gotten my new card?
{ "text": "Why haven't I gotten my new card?" }
[ { "label": "NEGATIVE", "score": 0.9988417029380798 }, { "label": "POSITIVE", "score": 0.001158321276307106 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
There are funds showing in my app that I did not receive.
{ "text": "There are funds showing in my app that I did not receive." }
[ { "label": "NEGATIVE", "score": 0.9759397506713867 }, { "label": "POSITIVE", "score": 0.024060236290097237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Is there a list of where I can use my card?
{ "text": "Is there a list of where I can use my card?" }
[ { "label": "NEGATIVE", "score": 0.9990760087966919 }, { "label": "POSITIVE", "score": 0.0009239470819011331 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
What do I do if my card has been lost or stolen?
{ "text": "What do I do if my card has been lost or stolen?" }
[ { "label": "NEGATIVE", "score": 0.9991711378097534 }, { "label": "POSITIVE", "score": 0.0008288930403068662 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I was charged an extra fee for a card payment. I was unaware of these fees beforehand.
{ "text": "I was charged an extra fee for a card payment. I was unaware of these fees beforehand." }
[ { "label": "NEGATIVE", "score": 0.9971655011177063 }, { "label": "POSITIVE", "score": 0.002834469545632601 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Can you explain why my payment is still pending?
{ "text": "Can you explain why my payment is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9983435869216919 }, { "label": "POSITIVE", "score": 0.0016563524259254336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?
{ "text": "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?" }
[ { "label": "NEGATIVE", "score": 0.9988613128662109 }, { "label": "POSITIVE", "score": 0.0011386523256078362 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Why won't cash come out of the ATM?
{ "text": "Why won't cash come out of the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9936781525611877 }, { "label": "POSITIVE", "score": 0.006321882363408804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I think my transfer failed. What do I do now?
{ "text": "I think my transfer failed. What do I do now?" }
[ { "label": "NEGATIVE", "score": 0.9997532963752747 }, { "label": "POSITIVE", "score": 0.00024674611631780863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
How do you determine your exchange rates?
{ "text": "How do you determine your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9983055591583252 }, { "label": "POSITIVE", "score": 0.001694386824965477 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
Would I be able to get a second card?
{ "text": "Would I be able to get a second card?" }
[ { "label": "NEGATIVE", "score": 0.999313473701477 }, { "label": "POSITIVE", "score": 0.0006864746101200581 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
How can I transfer money using my credit card?
{ "text": "How can I transfer money using my credit card?" }
[ { "label": "NEGATIVE", "score": 0.9994182586669922 }, { "label": "POSITIVE", "score": 0.0005818132776767015 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
When do I see my recent refund in my statement
{ "text": "When do I see my recent refund in my statement" }
[ { "label": "NEGATIVE", "score": 0.9778311252593994 }, { "label": "POSITIVE", "score": 0.02216881327331066 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Are you going to charge me to top up my card?
{ "text": "Are you going to charge me to top up my card?" }
[ { "label": "NEGATIVE", "score": 0.5216278433799744 }, { "label": "POSITIVE", "score": 0.47837215662002563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Why is there an extra fee charged?
{ "text": "Why is there an extra fee charged?" }
[ { "label": "NEGATIVE", "score": 0.9977331161499023 }, { "label": "POSITIVE", "score": 0.0022668009623885155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Is it possible to exchange currencies?
{ "text": "Is it possible to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9913948178291321 }, { "label": "POSITIVE", "score": 0.008605197072029114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I tried activating my plug-in and it didn't piece of work
{ "text": "I tried activating my plug-in and it didn't piece of work" }
[ { "label": "NEGATIVE", "score": 0.9996154308319092 }, { "label": "POSITIVE", "score": 0.00038458144990727305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
When will my deposit from this morning show up?
{ "text": "When will my deposit from this morning show up?" }
[ { "label": "NEGATIVE", "score": 0.9963021278381348 }, { "label": "POSITIVE", "score": 0.003697833279147744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I am still waiting for the cash to be returned from a cheque I deposited!
{ "text": "I am still waiting for the cash to be returned from a cheque I deposited!" }
[ { "label": "NEGATIVE", "score": 0.9975064396858215 }, { "label": "POSITIVE", "score": 0.0024935731198638678 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.
{ "text": "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending." }
[ { "label": "NEGATIVE", "score": 0.9981650710105896 }, { "label": "POSITIVE", "score": 0.0018349611200392246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
What do I have to do to get the contactless to work?
{ "text": "What do I have to do to get the contactless to work?" }
[ { "label": "NEGATIVE", "score": 0.9991856217384338 }, { "label": "POSITIVE", "score": 0.0008143829763866961 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
What is delivery speed to the United States?
{ "text": "What is delivery speed to the United States?" }
[ { "label": "NEGATIVE", "score": 0.9976611137390137 }, { "label": "POSITIVE", "score": 0.0023388569243252277 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?
{ "text": "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?" }
[ { "label": "NEGATIVE", "score": 0.99956876039505 }, { "label": "POSITIVE", "score": 0.0004312716191634536 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Do I get any sort of discount on volume for a lot fo currency exchanges?
{ "text": "Do I get any sort of discount on volume for a lot fo currency exchanges?" }
[ { "label": "NEGATIVE", "score": 0.9992052912712097 }, { "label": "POSITIVE", "score": 0.0007947474950924516 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
How do I verify the source of my funds?
{ "text": "How do I verify the source of my funds?" }
[ { "label": "NEGATIVE", "score": 0.9988498687744141 }, { "label": "POSITIVE", "score": 0.0011501257540658116 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
The exchange rate for my payment last Saturday must be wrong because I was charged extra.
{ "text": "The exchange rate for my payment last Saturday must be wrong because I was charged extra." }
[ { "label": "NEGATIVE", "score": 0.9987850785255432 }, { "label": "POSITIVE", "score": 0.0012149382382631302 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
My top-up has been reverted and I would like to know why.
{ "text": "My top-up has been reverted and I would like to know why." }
[ { "label": "NEGATIVE", "score": 0.9908950328826904 }, { "label": "POSITIVE", "score": 0.009105037897825241 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
What type of card will I receive?
{ "text": "What type of card will I receive?" }
[ { "label": "NEGATIVE", "score": 0.9861305356025696 }, { "label": "POSITIVE", "score": 0.01386947650462389 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Where is a Mastercard ATM?
{ "text": "Where is a Mastercard ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990758895874023 }, { "label": "POSITIVE", "score": 0.0009240645449608564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
Why did the top-up fail?
{ "text": "Why did the top-up fail?" }
[ { "label": "NEGATIVE", "score": 0.9997453093528748 }, { "label": "POSITIVE", "score": 0.00025468305102549493 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
make my account go away
{ "text": "make my account go away" }
[ { "label": "NEGATIVE", "score": 0.9969141483306885 }, { "label": "POSITIVE", "score": 0.003085857955738902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I need to know what flat currencies you support for holding and exchange.
{ "text": "I need to know what flat currencies you support for holding and exchange." }
[ { "label": "NEGATIVE", "score": 0.9995802044868469 }, { "label": "POSITIVE", "score": 0.0004197506932541728 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
I would like to dispute a payment I didnt make
{ "text": "I would like to dispute a payment I didnt make" }
[ { "label": "NEGATIVE", "score": 0.9972266554832458 }, { "label": "POSITIVE", "score": 0.002773289568722248 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Hurry and refund me, I am waiting
{ "text": "Hurry and refund me, I am waiting" }
[ { "label": "NEGATIVE", "score": 0.9894077181816101 }, { "label": "POSITIVE", "score": 0.010592264123260975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I want to top up by card
{ "text": "I want to top up by card" }
[ { "label": "POSITIVE", "score": 0.998522937297821 }, { "label": "NEGATIVE", "score": 0.001477119978517294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
I want to top up with my Apple Watch.
{ "text": "I want to top up with my Apple Watch." }
[ { "label": "POSITIVE", "score": 0.9934497475624084 }, { "label": "NEGATIVE", "score": 0.006550327874720097 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.
{ "text": "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help." }
[ { "label": "NEGATIVE", "score": 0.999428927898407 }, { "label": "POSITIVE", "score": 0.0005710789118893445 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
There has been a payment in the App that has not be done by me.
{ "text": "There has been a payment in the App that has not be done by me." }
[ { "label": "NEGATIVE", "score": 0.9939060807228088 }, { "label": "POSITIVE", "score": 0.00609396630898118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
{ "text": "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent." }
[ { "label": "NEGATIVE", "score": 0.9885861277580261 }, { "label": "POSITIVE", "score": 0.01141382846981287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
A duplicated payment was made for something.
{ "text": "A duplicated payment was made for something." }
[ { "label": "NEGATIVE", "score": 0.9985193610191345 }, { "label": "POSITIVE", "score": 0.0014806714607402682 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Can I change my PIN in Austria?
{ "text": "Can I change my PIN in Austria?" }
[ { "label": "NEGATIVE", "score": 0.9988177418708801 }, { "label": "POSITIVE", "score": 0.0011821873486042023 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I didn't cancel my card payment.
{ "text": "I didn't cancel my card payment." }
[ { "label": "POSITIVE", "score": 0.9783841371536255 }, { "label": "NEGATIVE", "score": 0.021615805104374886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Are you Visa or Mastercard?
{ "text": "Are you Visa or Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9805383086204529 }, { "label": "POSITIVE", "score": 0.019461696967482567 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.
{ "text": "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller." }
[ { "label": "NEGATIVE", "score": 0.9984229803085327 }, { "label": "POSITIVE", "score": 0.0015770550817251205 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null