SalesforceDialogStudio / code /utils /domain_mapping.py
mzozulia's picture
Upload 339 files
2ea1065
"""
Copyright (c) 2023, salesforce.com, inc.
All rights reserved.
SPDX-License-Identifier: Apache License 2.0
For full license text, see the LICENSE file in the repo root or https://www.apache.org/licenses/LICENSE-2.0
"""
#!/usr/bin/env python3
import sys, os
import random
templates = [
"This is a bot helping users to _____. Given the dialog context and external database, please generate a relevant system response for the user.",
"This bot assists users to _____. Based on the dialogue context and information from the external database, please generate an appropriate response for the user.",
"This bot helps users to _____. Provide a suitable response to the user, keeping in mind the conversation history and accessible external data.",
"The purpose of this bot is to assist users to _____. Considering the dialogue context and the information available in the external knowledge, please provide a fitting response for the user.",
"This bot is designed to help users _____. By utilizing the current dialog context and external resources, generate an appropriate response for the user."
]
mapping = {
"ABCD":{
"product_defect": "solve issues about refunds and returns",
"storewide_query": "find answers to FAQ questions about pricing, timing, membership or features",
"shipping_issue": "check out update a shipment of an item",
"subscription_inquiry": "updates premium subscription",
"account_access": "manage account access information",
"troubleshoot_site": "solve website-related issues", # website slow, search not working, credit card, cart not updating
"single_item_query": "find answers to FAQ questions about clothes",
"order_issue": "get status of an order or change an order",
"purchase_dispute": "dispute a purchase",
"manage_account": "manage account profile",
},
"AirDialogue":{
"flight": "book a flight ticket",
},
"BiTOD":{
"restaurants": "find and book a restaurant",
"attractions": "find a tourist attraction",
"HKMTR": "find a metro line",
"weathers": "search weather information",
"hotels": "find and book a hotel",
},
"CaSiNo":{
"negotiate": "take the role of campsite neighbors and negotiate for food, water, and firewood" # not help to finish task
},
"CraigslistBargains":{
"bargain": "bargain for goods" # can be devided into different items e.g. housing, bike, electronics
},
"DSTC2-Clean":{
"restaurant": "find a restaurant"
},
"FRAMES":{
"trip": "book a trip"
},
"KVRET":{
"schedule":"manage a calendar",
"weather":"find weather information",
"navigate":"get navigation",
},
"WOZ2_0":{
"restaurant":"find a restaurant",
},
"SGD":{
"alarm": "manage alarms",
"banks": "manage bank accounts",
"buses": "book a bus journey",
"events": "book an event ticket",
"flights": "book a flight ticket",
"homes": "find an apartment or schedule an apartment viewing", # Homes_2 : Service for finding properties to buy and rent"
"hotels": "book a hotel",
"media": "rent a movie to watch",
"music": "find a song",
"rentalcars": "rent a car",
"restaurants": "book a restaurant",
"ridesharing": "book a ride",
"services": "reserve a therapist, dentists, doctor or hair stylist", # Services_1: hair stylist; _2:dentists; Services_4: therapist
"travel": "find a tourist attraction",
"weather": "get weather information",
"messaging": "connect and share locations", # Messaging_1:Connect and share locations with your contact
"movies": "book a movie ticket",
"payment": "manage a payment", # payment_1 The fast, simple way to pay in apps, on the web, and in millions of stores
"trains": "book a train journey",
"calendar": "manage a calendar",
},
"MetaLWOZ":{
"update_calendar": "schedule meetings on a calendar",
"order_pizza": "order a pizza",
"movie_listings": "get movie information",
"event_reserve": "make reservations for events",
"weather_check": "get weather information",
"update_contact": "update cell phone contacts",
"make_restaurant_reservations": "reserve a restaurant",
"edit_playlist": "manage music playlists",
"look_up_info": "fetch information from the internet",
"shopping": "order products from website",
"store_details": "get information about stores and businesses",
"sports_info": "get sports information",
"quote_of_the_day_bot": "get a quote of the day",
"how_to_basic": "get instructions for basic tasks",
"prompt_generator": "get creative prompts",
"library_request": "get library information",
"bank_bot": "manage bank accounts",
"restaurant_picker": "find a restaurant",
"phone_plan_bot": "get mobile phone service",
"name_suggester": "get names for things",
"city_info": "get facts about different cities",
"music_suggester": "get music suggestions",
"agreement_bot": "get agreements",
"pet_advice": "get pet advice",
"apartment_finder": "find an apartment",
"guiness_check": "get world records",
"geography": "get to know where countries are",
"alarm_set": "manage alarms",
"contact_manager": "manage the user's contacts",
"phone_settings": "manage the user's phone's settings",
"appointment_reminder": "confirm their appointments",
"home_bot": "manage the user's home",
"policy_bot": "get information about a company's policies",
"decider_bot": "make decisions for the user",
"catalogue_bot": "search a catalogue",
"ski_bot": "book skiing trips",
"bus_schedule_bot": "manage public transit schedules",
"insurance": "get insurance information",
"what_is_it": "remember what a thing is.",
"auto_sort": "sort things",
"scam_lookup": "get about various scams",
"time_zone": "get information about time zones",
"play_times": "schedule shows during a theatre festival",
"game_rules": "know the rules for games",
"wedding_planner": "plan weddings",
"check_status": "check the status of things",
"present_ideas": "get advice on gift giving",
"booking_flight": "book a flight ticket",
"hotel_reserve": "book rooms in a hotel",
"vacation_ideas": "plan for vacations and trips",
"tourism": "get tourism related advices"
},
"STAR":{
"apartment": "find an apartment or schedule an apartment viewing",
"bank": "manage bank accounts", # Check the balance / Report suspicious behavior
"doctor": "make an appointment with a doctor", # appointment Make an appointment with a doctor / followup doctor appointment Check instructions given by doctor upon last visit
"hotel": "book a hotel", # find / book a hotel or call for room service
"meeting": "schedule a meeting",
"party": "plan a party", # plan Plan a party at a given venue, party rsvp RSVP to a party of a given host at a given venue
"plane": "book a flight ticket", # search Find a flight between two cities / plane reserve Book a flight, given its id
"restaurant": "reserve a restaurant", # search Find a restaurant / restaurant reserve Reserve a table at a restaurant
"ride": "book a ride", # book ride Call a Taxi/Uber/Lyft ride to any destination / ride change Change details of a Taxi/Uber/Lyft ride that had been called earlier / ride status Check the status of a ride you called earlier
"spaceship": "solve issues with a spaceship", # life support Recover the spaceship’s life support / spaceship access codes Get a repair robot to open a door for you
"trip": "get navigation", # directions Get walking/driving/transit directions between two locations (B).
"trivia": "plan a game of trivia", # Play a game of trivia (C).
"weather": "get weather information", # Check the weather (forecast) in various cities
},
"Taskmaster1":{
"restaurant": "reserve a restaurant",
"movie": "book a movie ticket",
"pizza": "order a pizza",
"coffee": "order coffee drinks",
"auto": "make appointment for auto repair",
"uber": "book a uber ride",
},
"Taskmaster2":{ # domains can be split further into subdomains based on instruction_id e.g. sports --> nba, nfl, epl
"flights": "book a flight ticket",
"food-ordering": "make a take-out order",
"hotels":"find a hotel",
"movies":"find a movie to watch",
"music": "find music tracks",
"restaurant-search": "find a restaurant",
"sports": "get sports information",
},
"Taskmaster3":{
"movie": "book a movie ticket",
},
"SimJointMovie":{
"movie": "book a movie ticket",
},
"SimJointRestaurant":{
"restaurant": "reserve a restaurant",
},
"SimJointGEN":{
"movie": "book a movie ticket",
},
"MulDoGO":{
"airline": "book a flight ticket", # e domain dialogues focus on booking airline flights, selecting or changing seat assignments, and requesting boarding passes;
"fastfood": "order fast food", # domain is the least similar to the others, as the intents primarily involve ordering food and the slots quantify their order.
"finance": "manage bank accounts", # domain simulates dialogues a customer may have with a bank. These include opening a bank account, checking their balance, and reporting a lost credit card;
"insurance": "get insurance information", # domain simulates users calling about their insurance policy or requesting the fulfillment of a policy on their car or phone
"media": "order a media service", # domain simulates dialogues a customer may have ordering a service or paying bills related to telecommunications.
"software": "get software service information", # domain involves customers inquiring about software services: products, outages, promotions, and bills
},
"MS-DC":{
"restaurant": "reserve a restaurant",
"taxi": "book a taxi",
"movie": "book a movie ticket",
},
"SalesBot":{
"GetTimesForMovie": "get information for a movie",
"LookupSong": "find a song",
"FindMovies": "find a movie to watch",
"LookupMusic": "find and play a song",
"PlaySong": "play a song",
"FindAttractions": "find a tourist attraction",
},
"MuDoCo":{
"calling": "make a call", # user initiates or manipulates a voice or video call
"messaging": "send or read messages", # user sends or reads messages, asks for information about their message queue
"music": "find a song", # user searches for music by a certain artist or in a certain genre, asks the system to play songs, etc.
"news": "get news information", # user asks for information about current events related to a variety of topics
"reminders": "modify a reminder", # user sets, modifies, queries or deletes reminders for a certain date or time
"weather": "get weather information", # user asks about the current or future weather conditions in various locations
},
"MULTIWOZ2_2":{
"restaurant": "find a restaurant",
"hotel": "find a hotel",
"attraction": "find an attraction",
"train": "book a train ticket",
"taxi": "find a taxi",
"hospital": "find a hospital",
"police": "find a police station",
"bus": "find a bus",
},
}
def generate_prompt(data_name, domains, num_sample=1):
"""
Including all 5 types of prompt and output a list
"""
# sampled_template = random.choice(templates)
descriptions = [mapping[data_name][domain] for domain in domains]
if len(descriptions) == 1:
description_str = descriptions[0]
elif len(descriptions) == 2:
description_str = " and ".join(descriptions)
elif len(descriptions) == 0:
description_str = "complete specified tasks"
else:
description_str = "complete multiple tasks, e.g. " + ", ".join(descriptions[:-1]) + ", and " + descriptions[-1]
return [sampled_template.replace("_____", description_str) for sampled_template in templates]