text
stringlengths 12
175
| sentiment
float64 0
2
|
|---|---|
united there is no excuse for leaving a minor to spend the night sobbing 9 hours in a plastic chair uas actions terrible united | 0 |
virginamerica i spoke with a representative that offered no solution i am a loyal customer who flies on virginatlantic as well | 0 |
united gg8929 so why did you cancelled flight tickets for thousands of people when you didnt like the exchange rate doublestandards | 0 |
southwestair save mile to visit family in 2015 and this will impact how many times i can see my mother i planned and you change the rules | 2 |
southwestair looks like you are up and running for the day still cant get through on the phone can you follow so i can dm you my info | 0 |
americanair your online site doesnt have flights listed in chronological order resulting in a mispurchase anything that can be done | 0 |
southwestair thanks for the cancelled flightation today only airline thats cancelled flighted lost a customer today | 0 |
jetblue ripped my suitcase i then was yelled at with attitude from geraldine your employee at the baggage centerworst airline jetblue | 0 |
united what is going on with baggage claim in newarktiredandwanttogohome | 0 |
americanair i bought a plane ticket 2 months ago and still havent received my flight info and ticket in my email when it will come | 0 |
usairways im sure you dont but question still remains why we only found out at 820 that crew wont come before 950 for 810 flt tks | 0 |
virginamerica thanks | 2 |
americanair how do you refuse a customer who is willing to pay to upgrade when half of your first class is empty | 0 |
united rep wouldnt rebook this is such a waste of time and poor communication | 0 |
united thats weak see ya
hey virginamerica | 0 |
united how do i get through tsa to finally board ua 1534 | 1 |
usairways us 728 then lost ground power three different times not only grounded endlessly now without air lights entertainment | 0 |
jetblue i normally you but this late flightst flight experience was the worst 2 hours on runway no wifi amp tv not working properly | 0 |
americanair not yet im next in the terminal a customer service area | 0 |
but i dont see aa united | 1 |
southwestair no flights to hrl is this a limited route | 0 |
usairways would you consider honoring the original fare price if i were to try flight booking problems the ticket again | 0 |
americanair britishairways trying to speak with an agent about my flight to london tonight but cant get anyone from aa can you help | 0 |
southwestair love them always get the best deals | 2 |
united shame that theres no flex to tickets transfer rules even calling from neurosurgery icu isnt enough | 0 |
united how many 787s do you currently operate and what other aircraft do you operate | 1 |
americanair you guys are totally losing me ive been an aa fan for years but telling me reps are busy and hanging up on me is really bad | 0 |
jetblue you guys rock httptcola397zaoay | 2 |
united been trying since 1230 to file a report | 0 |
jetblue thats what i planned on but boston traffic due to recent weather was insane if i had been expedited i would have made it | 1 |
southwestair i need to request a refund on my flight that was cancelled flightled this morning due to the weather | 0 |
jetblue flight 1183 to orlando | 1 |
jetblue should i expect delays at dca for 7am departure going to orlando on flight 723 | 1 |
united i received my luggage that also looked to be left in the snow when i arrived im asking for all 50 people to be refunded | 0 |
usairways waiting for my luggage on flight 1923 is there a delay | 0 |
usairways not yet but we will see shortly | 0 |
southwestair yeah we figured it out thanks | 2 |
virginamerica i would like help with some flights please | 1 |
yes i filed a report in atlanta my bags are in charlotte nc 24 hours late flightr and still cant find my luggage usairways | 0 |
jetblue maybe stop telling people the wrong info on your customer service calls | 0 |
virginamerica what happened to doom | 1 |
usairways us 728 pilot started the flight by announcing arrival into gatwick not heathrow moments of concern for all aboard | 0 |
americanair and its not a inconvenience it is a disaster its a 500 phone bill from you that you refuse to pay | 0 |
virginamerica you should still develop an app then you will be my favorite airline | 1 |
americanair yep they moved me to 16a as they showed me flying standby | 1 |
usairways have been on hold for 58 minutes need help usair why wont you help | 0 |
usairways i know youre dealing with the weather but phlairport is a hot mess pls send reinforcements | 0 |
united can i access frankfurt arrival lounge when im flying global first class | 1 |
united alright thank you is there a page that says the routes you have for each aircraft specifically the 787 | 1 |
jetblue now we are waiting over an half hr for the packages whats wrong with you guys httptcowvgpp3ymz1 | 0 |
united 374 ord to roc fam came to see me at sna im a member so is my dad he used his miles for them | 1 |
americanair flight home cancelled flightled today any way we can get another flight to nyc from texas 4 hour wait for a call back from airline | 0 |
americanair phone just disconnects if you stay on the line need to checkout of hotel in 2 hrs amp have no place to go cant keep calling | 0 |
united this is not true gate agents 100 caused this and were not helpful thanks for making me miss connection httptcoxaizw2isml | 0 |
happy for sfo but hopefully youll add pdx soon "jetblue we added two new destinations fll and sfo from las vegas in the last year" | 1 |
united your planes been waiting at the gate for two hours with all passengers onboard in their cramped seats yuck | 0 |
southwestair im upset because we were lied to was told ice on runway but every other carrier was able to fly airport confirmed no ice | 0 |
virginamerica why must a traveler miss a flight to late flight check a bag i missed my morning appointments and you lost my business sfo2lax | 0 |
usairways pilot for flight 729 didnt show until after departure amp now theres a broken computer next time flying united alwayslate flight | 0 |
united 4 of us are stranded and flying from new orleans to huston tonight and we will be stuck there for two days rather fly than wait | 0 |
united why am i mot getting my refund | 0 |
usairways still on hold1 hr 27 minsthank god for chairman status status match delta | 0 |
jetblue im over that honestly just would like to get going on the journey | 0 |
usairways been on hold 2 hours for a cancelled flighted flight i understand the delay i dont understand you autoreflight booking problems me on tuesday help | 0 |
southwestair if a travel advisory is posted for den can i then make changes to my ticket anything i need to know before i call | 1 |
virginamerica already contacted central baggage amp sent dm renttherunway is charging me for the dress that was in the lost suitcase help | 0 |
united missing flight attendant delayed flight prime example how 1 person impacts 100s of people hnl gt iah ua252 wastedtime | 0 |
united will never fly with you again terrible service ruined our entire vacation lostsuitcase noreimbursement | 0 |
americanair now youre sending a gate agent to talk to us joke of an airline thanks for ruining my vacation neverflyaaagain | 0 |
jetblue phone agents cant see same flights i see online cant change tickets even when i am paying very frustrating jetblue | 0 |
united instead of bourbon street how about quiet planes savethediagonals | 1 |
usairways a tweeted apology is not enough for delay fiasco none for insult from gate agent is worse except for mark n all bad at clt | 0 |
americanair aa2416 on time and awesome flight great job american | 2 |
southwestair glad to know ill be flying the luv airline tomorrow | 2 |
usairways ive done everything still no luck in finding my bag i dont understand how my bag could have been misplaced very upsetting | 0 |
southwestair thanks | 2 |
usairways have scheduled flight sat2morrow choclt cho needs to be added to weather advisory please evaluate asap | 1 |
united nice i wonder how you pick who to respond to maybe only happy customers are easier i wonder how many of those you have left | 0 |
americanair i've been on the line waiting for 40 minutes again | 0 |
united on sfogtaus ua343 217 is9jx1 my seat appears to have had a mite problem dr recently confirmed over 50 bug bites were mites | 0 |
americanair any way that we could look at other options for today | 1 |
jetblue im flying with you from miboston and then icelandair to iceland 8 hours between can we check our bags all the way | 1 |
"americanair dumas2ttg good morning tamara well try to get you comfortably on a flight as soon as we can"noxtralegroom nocoatcloset | 0 |
southwestair phlairport will flight 2155 that arrives at e11 be a penguin plane | 1 |
southwestair when i called i was told my bag had made it to phl but still has not been delivered or any call from the delivery service | 0 |
usairways the plane crew has been as professional and courteous as the gate agents were flustered | 2 |
americanair your agent sent our family on 3 diff planes to dfw that were as late flight due to delay as the cancelled flighted plane that started this fail | 0 |
virginamerica now its just tminus 32 minutes until my elevate a silver upgrade window opens freeneversucks | 2 |
jetblue is the worst i have to postpone my trip and they cant accommodate guests like southwestair neveragain | 0 |
united the engineer that designed the 787 door frame to extend half a foot into the plane for seat 27a should be forced to always sit here | 0 |
southwestair im in line at the airport right now will you cover hotel fair or am i to sleep in the airport | 0 |
united i think you guys had a half full flight at 4 so you held our overbooked 3pm flight to fill the other one then cancelled flightled mine | 0 |
americanair sacraig no not helped one bit actually ended up driving home due to extreme disorganization and lack of communication | 0 |
americanair to add insult to injury i have to go pick it up myself real class act ill stick the delta from now on | 0 |
"jetblue our fleets on fleek httptco7im9rhivyr" plz stop | 0 |
americanair aa employees were rude and unwilling to help 10000 miles is a rotten cherry on top of a dog shit sunday nocareforcustomers | 0 |
jetblue absolutely no worries im just never flying with you again ever even i have to hitch hike cross country passengersarepeople | 0 |
jetblue you left 175 people on a hot plane with no ventilation for over an hour and a half and then had to bus them to jfk because of | 0 |
united thanks for the reply i have been in contact with customer care to get clarification on this issue | 2 |
usairways no thank you americanair was responsive amp i found alternate travel home | 0 |