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README.md
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license: mit
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---
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## Model Details
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This model is designed to classify customer service inquiries into five categories: Technical Issues, Billing & Payment, Product Inquiries, Account Management, and Policy Questions.
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- LABEL_0 stands for Account Management
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- LABEL_1 stands for Billing & Payment
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- LABEL_2 stands for Policy Questions
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- LABEL_4 stands for Technical Issues
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---
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license: mit
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language:
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- en
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metrics:
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- confusion_matrix
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---
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## Model Details
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This model is designed to classify customer service inquiries into five categories: Technical Issues, Billing & Payment, Product Inquiries, Account Management, and Policy Questions.
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- LABEL_0 stands for Account Management
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- LABEL_1 stands for Billing & Payment
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- LABEL_2 stands for Policy Questions
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- LABEL_3 stands for Product Inquiries
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- LABEL_4 stands for Technical Issues
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